17-INCH 13-AMP ELECTRIC
LAWN MOWER/MULCHER
Model MJ403E
A Division of Snow Joe®, LLC
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
General Safety WARNINGS!
When using this electric lawn mower, basic safety precautions
should always be followed to reduce the risk of re, electric
shock and personal injury. These precautions include:
mWARNING! Do not operate without the entire grass
catcher, discharge guard, rear guard or other safety protective
devices in place and in proper working order.
mWARNING! The use of any other accessory or
attachment might increase the risk of injury.
Form No. SJ-MJ403E-880E-MR1
OPERATOR’S MANUAL
plug will t into a polarized wall outlet. If the plug does
not t fully into the wall outlet, reverse the plug. If the plug
still does not t, contact a qualied electrician to install
the proper wall outlet. Do not change the equipment plug,
extension cord receptacle or extension cord plug in any
way.
mWARNING! Contact with moving parts may cause
entanglement, dismemberment or other serious bodily
injury. Always keep body parts (i.e. hands, feet) a safe
distance away from moving parts. Ensure all covers and
guards are securely in place before use.
Hot surfaces (i.e. the motor) may ignite ammable or
combustible items and cause a re or explosion, which
can result in serious bodily injury. Keep the mower a safe
distance away from ammable or combustible items until
surfaces that are hot have completely cooled. Do not store
the mower near ammable or combustible items.
A damaged blade or worn blade nut may break o the
mower assembly and cause serious injury. Replace the
damaged blade or blade nut before using the mower.
mWARNING! To reduce the risk of injury, inspect the
catcher assembly frequently and replace with recommended
replacement if there are signs of wear or deterioration.
Before using the mower, take the time to familiarize yourself
with the controls, especially how to stop the mower in
an emergency. The only individuals who should use the
mower are those who have a thorough understanding of the
instructions and who know how to operate the machine.
Children should never be allowed access to the mower.
Retain this manual for future reference and reread it at the start
of each mowing season.
FOR DOUBLE-INSULATED
LAWN MOWERS
1. Replacement parts – When servicing this unit, use only
identical replacement parts. Replace or repair damaged
cords immediately.
2. Polarized plug – Polarized appliance connections reduce
the risk of electric shock. This mower has a polarized plug
(one blade is wider than the other) and will require the use
of a polarized extension cord. There is only one way the
mower’s plug will t into a polarized extension cord. If the
plug does not t fully into the extension cord, reverse the
plug. If the plug still does not t, obtain a correct polarized
extension cord. A polarized extension cord will require the
use of a polarized wall outlet. There is only one way the
FOR ALL LAWN MOWERS
1. Avoid dangerous conditions – Do not use the mower in
the rain or when the grass is damp or wet.
2. Keep children, bystanders and pets away – Always
keep children and spectators a safe distance away from
the mower during operation and as the machine cools.
3. Dress properly – Always wear personal safety gear (i.e.
glasses, rubber gloves, protective footwear and dust
masks) and proper clothing when using the mower. Loose
clothing, long hair or jewelry may get caught in the moving
parts.
4. Use the right appliance – Do not use the lawn mower
for any applications other than those for which it was
intended.
6. Do not force the lawn mower – It will perform better with
less likelihood of personal or mechanical injury if it is used
at the rate for which it was designed.
7. Do not overreach – Keep proper footing and balance at
all times.
8. Stay alert – Always be alert and watch what you are
doing. Use common sense. Do not operate the lawn
mower when you are tired or under the inuence of
alcohol or drugs.
9. Disconnect the lawn mower – Disconnect the lawn
mower from the power supply when it is not in use,
© 2013 by Snow Joe®, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
1
before servicing it, when changing accessories and when
performing any other maintenance task.
10. Store idle lawn mower indoors – When not in use, the
lawn mower should be stored indoors in a dry, locked
place out of the reach of children.
11. Maintain the lawn mower with care – Keep cutting
edges sharp and clean for best and safest performance.
Inspect the lawn mower cord periodically and if damage
is found have it repaired by an authorized service facility.
Extension cords should also be inspected periodically and
immediately replaced if damaged. Keep handles dry, clean
and free from oil and grease.
Electrical Safety
1. Ground fault circuit interrupter (GFCI) protection should
be provided on the circuit(s) or outlet(s) to be used for
the lawn mower. Receptacles are available having built-in
GFCI protection and may be used for this measure of
safety.
2. To prevent electric shock, use only with an extension cord
suitable for outdoor use, such as SW, SOW, STW, STOW,
SJTW or SJTOW.
Before use, check that the extension cord is in good
condition. When using an extension cord, make sure to
use one heavy enough to carry the current your product
will draw. For lengths less than 50 feet, a No. 14 AWG
extension cord should be used. An undersized cord will
cause a drop in line voltage resulting in loss of power and
overheating.
certied in Canada) extension cord recommended for
outdoor use. The appliance plug will t into a polarized
extension cord only one way.
If the appliance plug does not t fully into the extension
cord, reverse the plug. If the plug still does not t, obtain
a correct polarized extension cord. A polarized extension
cord will require the use of a polarized wall outlet. The
extension cord plug will t into the polarized wall outlet
only one way. If the plug does not t fully into the wall
outlet, reverse the plug. If the plug still does not t,
contact a qualied electrician to install the proper wall
outlet. Do not modify the appliance plug, extension cord
receptacle or extension cord plug in any way.
4. To prevent the appliance cord from disconnecting from the
extension cord during operation, make a knot with the two
cords as shown in Table 1.
Table 1. Method of Securing Extension Cord
Cord set Appliance cord
(A) Tie cord as shown
m WARNING! m
Electric shock may cause SEVERE INJURY or
DEATH. Heed these warnings:
• Do not allow any part of the lawn mower to make
contact with water while it is in operation. If the
appliance becomes wet while turned o, wipe dry
before starting.
• Use only a UL-rated extension cord for outdoor,
all-weather use. Do not use an extension cord over
100 ft (30 m).
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
oers some protection.
EXTENSION CORD CHART
Cord Length:
Min. Wire Gauge (A.W.G.):
3. To reduce the risk of electric shock, this appliance has
a polarized plug (i.e. one blade is wider than the other).
Use this appliance only with a polarized, UL-listed (CSA
50 ft (15m)
14
100 ft (30 m)
12
(B) Connect plug and receptacle
5. Do not abuse the cord. Never pull the lawn mower by the
cord or yank the cord to disconnect it from the receptacle.
Keep the cord away from heat, oil and sharp edges.
IMPORTANT!
Safety Instructions for
Walk-Behind Mowers
General Operation
• Read, understand and follow all instructions on the
machine and in the manual(s) before starting.
• Do not put hands or feet near or under the machine.
Always stay clear of the discharge opening.
• Keep guards in place and in proper working order.
• Only responsible adults who are familiar with the
instructions should be allowed to operate this machine.
• Clear the mowing area of foreign objects such as rocks,
wire, toys and other miscellaneous articles, which could
be picked up and thrown by the blade. Stay behind the
handle when the engine (motor) is running.
2
• Make sure that the mowing area is clear of bystanders
before starting the machine. Stop the machine if anyone
enters the area.
• Do not operate the machine barefooted or while wearing
sandals. Always wear substantial footwear.
• Always look down and behind before and while moving
backward with the mower.
• Never direct discharged material toward anyone. Avoid
discharging material against a wall or other obstruction.
• Do not operate the machine without the entire grass
catcher, discharge guard, rear guard or other safety
protective devices in place and in proper working order.
• Never leave a running machine unattended.
• Stop the engine (motor) and wait until the blade comes to
a complete stop before cleaning the machine, removing
the grass catcher or unclogging the discharge guard.
• Operate the machine only in daylight or in good articial
light.
• Do not operate the machine when you are tired or under
the inuence of alcohol or drugs.
• Never operate the mower in wet grass. Always be sure of
your footing; walk, never run with the mower.
• If the machine should start to vibrate abnormally, stop
the engine (motor) and immediately check the machine
to ascertain the cause. Vibration is generally a signal of
trouble.
• Keep blades sharp.
• Keep hands and feet away from the cutting area.
• Always wear eye protection when operating the machine.
• Objects struck by the lawn mower blade can cause severe
injuries. The mowing area should always be carefully
examined and cleared of all objects prior to each mowing.
• If the lawn mower strikes a foreign object, follow these
steps:
i) Stop the lawn mower by releasing the start/stop switch
bar lever.
ii) Unplug the power cord.
iii) Inspect for damage.
iv) Repair any damage before restarting and operating
the lawn mower.
• Only use identical replacement blades.
• Do not mow on wet grass or excessively steep slopes.
Poor footing could cause a slip and fall accident.
• Do not mow near drop os, ditches or embankments. You
could lose your footing or balance.
Children
Tragic accidents can occur if the operator is not alert to the
presence of children. Children are often attracted to the
machine and the mowing activity. Never assume that children
will remain where you last saw them.
• Keep children out of the mowing area and under the
watchful care of a responsible adult other than the
operator.
• Stay alert and turn the mower o if a child enters the area.
• Never allow children to operate the machine.
• Use extra care when approaching blind corners, shrubs,
trees or other objects that may block your view of a child.
Service
• Keep all nuts and bolts tight.
• Never tamper with safety devices. Regularly check to
ensure these devices are in place and in proper working
order.
• Keep the mower free from grass, leaves or other debris
buildup.
• If you strike a foreign object, stop and inspect the
machine. Repair, if necessary, before restarting.
• Never make any adjustments or repairs with the engine
(motor) running. Always unplug electric mowers before
adjusting, cleaning or repairing.
• Check the grass catcher components and the discharge
guard frequently and replace with manufacturer’s
recommended parts when necessary.
• Mower blades are sharp. Wrap the blade or wear gloves,
and use extra caution when servicing them.
• Maintain or replace safety and instruction labels, as
necessary.
Slope Operation
Slopes are major factors related to slip and fall accidents,
which can result in severe injury. Operation on all slopes
requires extra caution. If you feel uneasy on a slope, do not
mow it.
• Mow across the face of slopes; never mow slopes
following an up and down traverse. Exercise extreme
caution when changing direction on a slope.
• Watch for holes, ruts, bumps, rocks or other hidden
objects. These may cause an unexpected slip or fall.
3
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all
instructions on the machine before attempting to assemble and operate.
Symbols SymbolsDescriptions Descriptions
CPSC Danger label.
Safety Alert. Caution.
To reduce the risk of injury,
user must read instruction
manual.
Slip on slope hazard – Use
extra caution when mowing
on slopes to prevent slip and
fall accidents.
Keep bystanders and children
a safe distance away.
Wear eye and hearing
protection. For protection
against injury, wear ear
defenders and safety goggles.
Severing of toes or ngers
by rotary mower blade.
Thrown objects and
rotating blade can cause
severe injury.
Double Insulation.
4
Know Your Electric Lawn Mower
Read the owner’s manual and safety instructions carefully before operating the mower. Compare the illustration below to
the mower in order to become familiar with the location of the various controls and adjustments. Save this manual for future
reference.
1. Switch bar lever
2. Switch box housing
3. Appliance cord
4. Upper handle knob and bolt
5. Cable clip
6. Lower handle
7. Lower handle knob and bolt
8. Upper handle
9. Grass indicator window/grille
10. Grass collection bag cover
11. Grass collection bag
12. Rear wheel (2)
13. Cutting height adjustment lever
14. Vent
15. Chassis
16. Front wheel (2)
17. Mulch plug
3
4
5
6
7
1
2
8
9
10
11
15
16
Technical Data
Rated Voltage 120 V ~ 60 Hz
Power 13 amp
No Load Speed 3,500 rpm
Rotor 17 in. (43 cm) steel blade
Cutting Width 17 in. (43 cm)
12
13
14
Cutting Height 0.98 in. to 2.87 in.
(25 mm to 73 mm)
Grass collection bag capacity 12 gal (45 L)
Wheel size 6.5 in. (16.5 cm) front
10 in. (25.4 cm) rear
Weight 31.5 lbs (14.3 kg)
5
17
Assembly
Carefully follow the instructions below to assemble your
Mow Joe electric lawn mower.
NOTE: The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
regulations.
Connecting the Upper and Lower
Handles
1. Secure the lower handle to the machine using the rst set
of knobs and bolts (A). Tighten the knobs on each side to
ensure a secure t (Fig. 1).
2. Connect the upper handle to the lower handle using the
second set of knobs and bolts (B). Tighten the knobs on
each side to ensure a secure t (Fig. 1).
3. Hang the collection bag as shown (Fig. 2).
B
Operation
This lawn mower has been designed to cut grass. Do not use
this lawn mower for any application other than that for which it
was intended.
This lawn mower is suitable for private residential use to cut
grass in small to mid-size lawns and gardens. This lawn mower
is not intended to be used to cut grass in public parks, playing
elds, farms or forests.
Non-permitted users:
Persons who are not familiar with the operating manual,
children, young people under the age of 16 as well as persons
under the inuence of alcohol, drugs or medication are not
permitted to operate the unit.
Switching on the unit
Do not switch on the unit until it has been completely
assembled. Before switching on the unit, always check
the connection cable for signs of damage; only an intact
connection cable may be used.
NOTE: Damaged connection cables pose a severe risk of
injury. Replace damaged cables immediately.
Fig. 1
Fig. 2
Power connection
1. Insert the appliance cord into a proper outdoor extension
cord (see Extension Cord Chart on page 2).
2. Secure the appliance cord to the extension cord as shown
in Table 1 (page 2).
A
Starting and Stopping
IMPORTANT: Do not start the mower in tall grass.
1. To start the electric lawn mower, press and hold the safety
lock button while pulling the switch bar lever toward you.
Once the machine powers on, release the safety lock
button and proceed with operation (Fig. 3).
2. To stop the lawn mower, release the switch bar lever
(Fig. 3).
Fig. 3
Switch bar
lever
6
Safety lock
button
NOTE: While mowing, rest the connection cable safely on
footpaths and on previously mowed areas.
mWARNING! When the motor has been switched o, the
cutter will continue to run for several seconds. Do not touch
the underside of the mower until the cutter has come to a
complete standstill.
Grass Collection Bag
1. If the collection bag is empty or is not completely full with
grass, the grass indicator window will remain open (due to
the ow of air) or will utter open and close as the grass
accumulates in the bag (Fig. 4).
2. When the collection bag reaches its maximum capacity,
the grass indicator window will remain closed (due to the
restricted air ow). This signals that it is time to empty the
bag.
Fig. 4
Grass indicator window
Setting the Cutting Height
This electric lawn mower is equipped with a 7-position height
adjustment lever to tailor grass cutting heights from 0.8 in. (20
mm) to 2.8 in. (71 mm). To change the cutting height of the
grass, set the lever to the desired position (Fig. 5).
1. Push the cutting height adjustment lever to the outside of
the chassis (Fig. 5).
2. Insert the lever into the desired slot.
7-Position Height Adjustment:
1. 0.98 in. (25 mm) 5. 2.17 in. (55 mm)
2. 1.18 in. (30 mm) 6. 2.56 in. (65 mm)
3. 1.5 in. (38 mm) 7. 2.87 in. (73 mm)
4. 1.89 in. (48 mm)
mWARNING! Before performing any maintenance or
cleaning work, always disconnect the power supply to the
unit.
Mowing Tips
mWARNING! Inspect the area prior to mowing/mulching
and remove all the stones, sticks, wires and other debris that
might be thrown by the rotating blade.
NOTE: A sharp blade will greatly enhance the performance of
the mower, especially when cutting tall blades of grass.
• Be sure to check the blade periodically for signs of wear
and sharpen it at least once per year, as described in the
maintenance section.
• Verify that the lawn is free of stone, sticks, wires and other
foreign objects that could damage the blade or the motor.
These objects could accidentally be picked up and thrown
by the mower in any direction, which could lead to serious
personal injury to the operator and to others.
• In order to prevent electric shock, do not operate the
mower in damp or wet conditions.
• Do not mow in a circle. Travel back and forth across the
lawn following the path outlined below (Fig. 6).
• When cutting thick grass, reduce your walking speed
in order to allow for a more eective cut and a proper
discharge of the clippings. For a healthy lawn, always
cut o one-third or less from the total length of the grass.
The average lawn should be approximately 1.5 to 2 in.
(3.8 cm to 5 cm) long during cool months, and more than
2 in. (5 cm) long during hot months. If there is growth,
the lawn should be cut in the fall.
Fig. 6
Fig. 5
"
2.44
(62 mm)
)
2.8"
mm
(71
Cutting height
adjustment lever
"
0.8
(20 mm)
"
1.13
(29 mm)
"
6
1.4
(37 mm)
"
m)
1.77
m
(45
)
2.13"
4 mm
(5
7
• While mowing, make sure that the electric cable is always
behind you and resting on the area of grass already cut.
• The lawn will look better if it is always cut to the same
height and in alternate directions.
• When crossing any graveled area, release the switch bar
lever to turn o the mower. The stones can be picked up
and thrown by the rotating blade.
• Set the mower to the highest cutting height when mowing
on uneven ground or in tall weeds.
mWARNING! If you strike a foreign object, stop the motor
and disconnect the power cord. Thoroughly inspect the mower
for any damage. Repair any damage before operating the
mower.
Mulching Tips
mWARNING! Inspect the area prior to mowing/mulching
and remove all the stones, sticks, wires and other debris that
might be thrown by the rotating blade.
• To convert your lawn mower to a mulching mower, lift up
the bag cover and remove the collection bag. Insert the
mulch plug (Fig. 7) and close the bag cover.
for any damage. Repair any damage before operating the
mower.
Maintenance
mWARNING! Before cleaning, repairing or inspecting the
mower, disconnect the power supply to the unit and verify that
all moving parts have come to a complete stop.
1. Do not spray the unit with water. Intake of water may
destroy the switch/plug mechanism and the electric motor.
2. Clean the unit with a dry cloth or hand brush. Expert
inspection is required:
a) if the lawn mower strikes an object.
b) if the motor stops suddenly.
c) if the blade is bent (do not align).
d) if the motor shaft is bent (do not align).
e) if a short-circuit occurs when the cable is connected.
f) if the gears are damaged.
g) if the V-belt is defective.
Replacing and Resharpening the
Mowing Blade
Fig. 7
• For eective mulching, do not cut wet grass because it
tends to stick to the underside of the deck, preventing
proper mulching of grass clippings. New or thick grass
may require a narrower cut. The ground speed should be
adjusted to the condition of the lawn. If mowing has been
delayed and the grass has been allowed to grow longer
than 4 in. (10 cm), mow the lawn twice in order to reduce
the grass to the maximum of 3¼ in. (8.3 cm).
• Walk at a steady pace. Overlap the cutting rows. Do not
let the grass get too tall. If the grass gets too long, start at
the highest cutting position and work down to the desired
cutting height.
Mulch plug
mWARNING! If you strike a foreign object, stop the motor
and disconnect the power cord. Thoroughly inspect the mower
At the end of each mowing season, always resharpen the
mowing blade or, if required, replace the mowing blade
with a new one. You can puchase a replacement blade
(Model MJ403E-32) and other replacement parts online at
snowjoe.com. Always have the mowing blade resharpened or
replaced by an authorized Snow Joe
®
/Sun Joe® service center.
mWARNING! Unbalanced blades will cause the lawn
mower to vibrate violently and may cause an accident.
Please follow proper maintenance procedures or call the
Snow Joe
at 1-866-766-9563.
®
/Sun Joe® customer service center for assistance
Storage
Follow the steps below to prepare the lawn mower for storage:
• Disconnect the power supply to the mower.
• Clean the mower with a dry cloth or hand brush.
• Inspect the mowing blade and replace/sharpen if it shows
signs of wear. Refer to the maintenance section.
• Store the mower indoors in a dry, clean and cool area
out of the reach of children. Do not store the unit next to
corrosive materials, such as fertilizer and rock salt.
• Wipe the extension cord to remove any foreign
substances, such as oil or stains. Replace the extension
cord immediately if it is cut or damaged in any way.
• Wind the cord in a series of equal loops to prevent it
from tangling.
8
• Do not cover the lawn mower with a solid plastic sheet.
Plastic coverings trap moisture around the mower, which
can corrode the unit.
• The handle can be completely folded for compact storage
of your lawn mower. Start by loosening the handle knobs
on each side of the upper handle and fold down the upper
handle (Fig. 8).
• Next, loosen the handle knobs on each side of the lower
handle. Pull outwards on each side of the lower handle
and lift the sides of the lower handle past the edges of the
handle mounting brackets. Fold the lower handle forward,
making sure not to bend or kink the power cord. (Fig. 8).
Fig. 8
Troubleshooting
Problem Remedy
Motor does not run
• Check mains connection cable
and circuit-beaker (fuse)
• Start mower on short grass
or in an area that has already
been mowed and tilt back
• Clean discharge channel/
housing (the mowing blade
must rotate freely)
• Correct the cutting height
Upper handle
Upper handle knob
Lower
handle
knob
Handle
mounting
bracket
Lower handle
Motor power drops
Grass catcher is not
lled Suciently
Faults that cannot be rectied with the aid of this table may
be rectied by a company specialist only. Please call the
Snow Joe
1-866-766-9563.
®
/Sun Joe® customer service center at
• Correct the cutting height
• Clean discharge channel/
housing
• Have mowing blade
resharpened/replaced
(contact an authorized
Snow Joe
service center)
• Correct the cutting height
• Allow the lawn to dry
• Have mowing blade
resharpened/replaced
(contact an authorized
Snow Joe
service center)
• Clean the grille on the
grass collection bag
• Clean the discharge
channel/housing
®
/Sun Joe®
®
/Sun Joe®
9
Service
Support
mWARNING! Before cleaning, repairing or inspecting the
mower, disconnect the power supply to the unit and verify that
all moving parts have come to a complete stop.
1. When servicing the mower, use only genuine replacement
parts that are available from the manufacturer. In order
to obtain replacement parts, visit our website at
snowjoe.com or call our toll-free customer service helpline
at 1-866-766-9563. The use of parts that do not meet the
original equipment specications may lead to improper
performance of the lawn mower, may compromise
operator safety and will void the manufacturer's warranty.
2. Keep the handles dry, clean and free of oil and grease.
3. In order to reduce the risk of re, keep the motor free of
grass, leaves and accumulated debris.
4. Frequently check the motor mounting bolts for proper
tightness. Visually inspect the mowing blade for damage
(i.e. bent, cracked or worn).
5. For optimal and safest performance, maintain the mower
with care. Keep the mower blade sharp and clean.
NOTE: The mower blade is sharp and can cause severe
personal injury if handled incorrectly. Wrap the blades
or wear protective gloves, and use extra caution when
servicing.
6. Keep all nuts, bolts and screws tight to ensure that the
equipment is in safe working condition.
7. Never tamper with safety devices. Check them regularly to
verify that they are in proper working order.
8. After striking a foreign object, stop the motor and remove
the power cord. Thoroughly inspect the mower for any
damage. Repair any damage before restarting the mower.
9. Lawn mower components are subject to wear and
damage, which can expose moving parts that can be
picked up and thrown by the machine. As a safety
precaution, frequently check the mower's components
and replace those that show signs of wear or damage.
10. When the mower is not in use, store it indoors in a dry,
cool and clean area, out of the reach of children.
If your Mow Joe MJ403E electric lawn mower requires service
or maintenance, please call 1-866-SNOWJOE for assistance.
Model and Serial Numbers
When contacting the company, reordering parts or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
M J 4 0 3 E
Serial #:
10
A Two-Year Full Warranty
for residential use
in the United States and Canada
General Conditions:
Snow Joe®, LLC warrants this product to the original purchaser for two years against defects in material or workmanship when used
for normal residential purposes. Snow Joe
part, subject to the conditions, limitations, and exclusions set forth herein. Such repair or parts replacement will be free from charge to
the original purchaser except noted below.
The duration of the warranty applies only if the product is put to personal use around the household or residence. If the product is put
to any business use, commercial or industrial, then the duration of this warranty is 90 days from the date of original purchase. If any
product is rented or leased, the duration of the warranty is 90 days from the date of original purchase.
It is the owner’s responsibility to perform correctly all maintenance, and minor adjustments explained in the owner’s manual.
Electric Products:
To obtain a replacement electric powered unit or repair the existing electric powered unit, you must return the complete unit and
postage prepaid to: Snow Joe Return Center, 86 Executive Avenue, Edison, NJ 08817.
Gasoline / Battery Products:
Limitations
• Batteries are warranted only for the period of 12 months after the date of purchase on a prorated basis. Rechargeable batteries
will be replaced free from charge during the rst 90 days. After the initial 90 days, batteries will be replaced at a prorated cost to
the customer.
• Idlers, cables, and electrical components are warranted to the original purchaser for use at household or residence for a period
of two years.
®
, LLC will repair any defect in material or workmanship, and repair or replace any defective
Exclusions
®
• Snow Joe
brand engines are covered under this warranty. All other engines and engine accessories are covered only by the
engine manufacturer’s warranty and are not covered by this warranty.
®
• Parts used that are not genuine Snow Joe
parts are not covered by this warranty.
• Damages resulting from misuse, alteration, improper assembly, improper adjustment, neglect, or accident which requires repair
is not covered under this warranty.
• Belts, augers, and tines are not covered under warranty – belts, augers, and tines wear out and can be purchased at
snowjoe.com or by calling 1-866-766-9563.
®
Snow Joe
obligating Snow Joe
, LLC may from time to time change the design of its products. Nothing contained in this warranty shall be construed as
®
, LLC to incorporate such design changes into previously manufactured products, nor shall such changes be
construed as an admission that previous designs were defective.
®
This warranty is intended to cover product defects only. Snow Joe
®
in connection with the use of the Snow Joe
Products covered by this warranty. This warranty does not cover any cost or expense
, LLC is not liable for indirect, incidental, or consequential damages
incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this
product, while waiting for completion of repairs under this warranty. Some states do not allow exclusions of incidental or consequential
damages, so the above exclusions may not apply in all states. This warranty may give you specic legal rights in your state.
®
If you wish to contact Snow Joe
, please direct inquiries to the:
Customer Service Department
Snow Joe Center
86 Executive Avenue
Edison, NJ 08817
Customers who have purchased Snow Joe
®
products exported from the United States and Canada should contact their Snow Joe
®
Distributor (Dealer) to obtain information applicable for your country, province, or state. If for any reason, you are not satised with the
®
distributor’s service, or if you have diculty obtaining warranty information, contact your Snow Joe
®
are unsatisfactory, please write to the Snow Joe
Center at the above address.
seller. If in the event your eorts
If you have any questions about your product warranty, please call 1-866-SNOW-JOE or visit us online at snowjoe.com.
11
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