Sub-Zero & Wolf IC-24FI, IC-24R, IC-30FI, IC-30RID, ID-24FI Owner's Manual

Integrated Refrigeration Use & Care Guide

INTEGRATED REFRIGERATION

Contents

4Integrated Features

5Interactive Controls

6Storage

10 Operation

13Care Recommendations

14Technical Data

16 Troubleshooting

19 Sub-Zero Warranty

Customer Care

The model and serial number are printed on the enclosed product registration card. Both numbers are also listed on the product rating plate. Refer to page 4 for rating plate location. For warranty purposes, you will also need the date of installation and name of your authorized Sub-Zero dealer. Record this information below for future reference.

If your product ever needs attention, be sure to use a Sub-Zero factory certified service provider recommended by our customer care center, or select one from our list of providers available at subzero.com/locator. All factory certified service providers are carefully selected and thoroughly trained by us.

SERVICE INFORMATION

Model Number

Serial Number

Date of Installation

Certified Service Name

Certified Service Number

Authorized Dealer

Dealer Number

Important Note

To ensure this product is installed and operated as safely and efficiently as possible, take note of the following types of highlighted information throughout this guide:

IMPORTANT NOTE highlights information that is especially important.

CAUTION indicates a situation where minor injury or product damage may occur if instructions are not followed.

WARNING states a hazard that may cause serious injury or death if precautions are not followed.

IMPORTANT NOTE: Throughout this guide, dimensions in parentheses are millimeters unless otherwise specified.

2 | Sub-Zero Customer Care 800.222.7820

Thank You

Thank you for your purchase. We look forward to being part of your home for decades to come. As a third-generation family-owned company, we take a very personal stake in the preservation of your family’s food. We built our business and our reputation on helping families serve the freshest food possible.

With your purchase, you receive one of the strongest warranties in the appliance industry. Take a moment to read the full warranty statement on page 19. It’s also important to register your Sub-Zero to ensure that you don’t miss out on exclusive owner benefits, such as; assurance that you will be taken care of in the unlikely event that service becomes necessary during the warranty period, and a proof-of-purchase record in case of a home insurance claim. You may register by one of the following options:

tMail in the completed Sub-Zero product registration card.

tRegister online at subzero.com/register and create a personalized My Sub-Zero/Wolf account using the serial number on your product.

tRegister by phone by calling Sub-Zero Customer Care at 800-222-7820.

As a Sub-Zero owner, you can count on ongoing support, day in and day out. Our customer care center is available 24 hours a day, seven days a week and staffed by knowledgeable product experts at our factory in Madison, Wisconsin. Should the need arise, simply call 800-222-7820 and speak with one of our product experts. They will help troubleshoot any issues you might have.

We are confident this guide will answer your questions about the features, operation, and maintenance of your Sub-Zero, but if you have additional questions, please contact us at 800-222-7820 or visit us online at subzero.com.

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INTEGRATED FEATURES

Integrated Features

FEATURE		PG
1	Product Rating Plate	2
2	Interactive Control Panel	5
3	Freshness Cards	6
4	Door Shelves	6
5	Dairy Compartment	6
6	Glass Shelves	7
7	Refrigerator Drawers	7
8	Ice Container	8
9	Storage Drawers	9
10	Air Purification System	10
11	Water Filtration System	11
12	Automatic Ice Maker	12
13	Water Dispenser (dispenser models)	12
14	Condenser (behind grille)	13

11

2

10

13

7

1

14

Column all refrigerator.

		11
		2
		10
		13
		7
1	2
10		1
	9	9
14		14

5
4
6
3
5
4
6
3
12
8

Drawer all refrigerator.

Tall combination.

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INTERACTIVE CONTROLS

Interactive Control Panel

For initial start up, touch and hold ‘power’ on the control panel for 2 seconds.

Temperature can be adjusted in one-degree increments on the home screen. Combination units have separate temperature controls for refrigerator and freezer. Temperatures are preset at 38°F (3°C) and 0°F (-18°C). To change temperature, touch the temperature being adjusted, then press ‘+’ or ‘-’ until desired temperature is displayed. Refer to the illustration below.

Once temperature has been adjusted, additional features can be activated or deactivated from the options screen. Touch to view the options screen. Refer to the illustration below.

Home screen.

Options screen.

OPTIONS SCREEN	PG
Touch to activate or deactivate ice maker system	12
and max ice feature.
Touch to activate or deactivate door/drawer alarm.	5
Touch to activate or deactivate water dispenser.	12
Touch to activate or deactivate air purification	10
system.
Touch to view settings screen.	5

SETTINGS SCREEN

Touch to view model information.

Touch to select temperature unit, Fahrenheit or Celsius.

Touch to adjust control panel brightness and contrast.

Touch to adjust door/drawer alarm volume and pitch.

Touch to adjust door/drawer alarm duration.

Touch to enter Sabbath mode.

Touch to view troubleshooting and service information.

Touch to set clock.

Touch to select smart home options.

Touch to select language options.

Touch to adjust soft on lighting.

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STORAGE

Keeping Food At Its Best

This Sub-Zero features a unique dual refrigeration system to keep food fresher longer.

With the Sub-Zero dual refrigeration system, individual refrigerator and freezer systems have been designed to maintain accurate, consistent temperatures and proper humidity levels for longer food life expectancy. Dual refrigeration eliminates transfer of fresh food odors to frozen food and ice and does not freeze the moisture out of the air in the fresh food section.

For handy tips and information on how to maximize food freshness, refer to the freshness cards stored in the refrigerator.

Refrigerator Storage

DOOR SHELVES

To remove a door shelf or the dairy compartment, lift from the bottom and slide out. To reinstall, place in the desired position and slide the shelf down onto the guides. Refer to the illustration below.

IMPORTANT NOTE: If door opening is limited to 90°, door shelves may need to be removed before removing a storage drawer or glass shelf.

Door shelf removal.

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STORAGE

Refrigerator Storage

GLASS SHELVES

To remove or adjust a glass shelf, tilt up, then lift up and out. To reposition, insert shelf in the tracks along the back wall, then lower the front until it locks into position. Refer to the illustration below.

The stationary glass shelf at the bottom of the compartment should be placed with beveled edge facing front. Rear support legs space the shelf away from the back wall to ensure proper air flow through the unit.

IMPORTANT NOTE: Use care when handling glass shelves to prevent breakage or scratching the interior.

CAUTION

Glass shelves should warm to room temperature before immersing in warm water.

Glass shelf removal.

REFRIGERATOR DRAWERS

To remove a refrigerator drawer, pull open until the drawer stops. Lift the front of the drawer slightly and pull straight out. To reinstall, pull drawer carrier out and align the bottom of the drawer with the carrier. Refer to the illustration below.

Dividers in refrigerator drawers can be removed by pulling straight up. To replace, align tabs on the divider with notches in the drawer and push down.

Refrigerator drawer removal.

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STORAGE

Freezer Storage

FREEZER BASKETS

To remove, pull forward until basket stops. Pull the two plastic tabs located behind the bottom two corners of the basket forward, then lift up and out. Refer to the illustration below. To reinstall, push drawer slides in. Align the basket with slides and push back until it stops. Press down on the front of the basket to engage slides. Refer to the illustration below.

If door opening is limited to 90°, the top basket must be removed before removing the middle or lower basket.

ICE CONTAINER

Column | To remove ice container, pull freezer drawer open until it stops and lift container out. To reinstall, pull drawer carrier out and align the bottom of the container with the carrier. Refer to the illustration below.

Tall and drawer | To remove ice container, pull freezer drawer open until it stops and lift container out. To reinstall, place in the drawer with tabs on the bottom of the container aligned with slots in the drawer. Refer to the illustration below.

The ice maker must be turned off by touching when the ice storage container is removed. The unit is equipped with a 3-minute delay after the ice container is removed, to ensure cubes are not ejected before ice maker can be deactivated or ice container is reinstalled.

Freezer basket removal.

Column ice container.

Tall and drawer ice container.

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STORAGE

Storage Drawers

CRISPER COVER

The crisper cover in the upper storage drawer can be slid closed or left open.

To remove, pull the upper drawer all the way out, raise the front edge of the crisper cover and pull it forward out of the drawer. Refer to the illustration below.

DRAWER DIVIDERS

To remove or adjust a short divider, flex the long divider slightly, then pull upward. Refer to the illustration below.

To remove a long divider, the short dividers must be removed. Pull divider up until it stops, rotate counterclockwise, then pull upward. To reinstall, align grooves with drawer tabs, rotate clockwise, then slide down.

DRAWER REMOVAL

To remove, pull open until drawer stops. Raise the drawer front and pull out drawer. To reinstall, raise the front of drawer and place onto the slides. Align the back of the drawer with hooks on the slide, then align the white pegs at the front of the slide with holes at the front of the drawer. Refer to the illustration below.

IMPORTANT NOTE: For drawer models, the upper drawer has a control cable that must be disconnected before removing the drawer. Refer to the illustration below.

Drawer removal.

Control cable (drawers).

Crisper cover.

Drawer dividers.

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OPERATION

Air Purification System

The advanced air purification system of Sub-Zero integrated models reduces bacteria, odors and ethylene gas, which causes premature ripening in fruits and vegetables. If your unit is equipped with an air purification system, the cartridge has been factory installed and is located on the back wall of the refrigerator (back of upper drawer for drawer models).

To initiate air purification, touch on the options screen.

The cartridge will last approximately one year. ‘Change Air Purifier’ will appear on the control panel when the cartridge needs to be replaced. Touch ‘Snooze’ to delay reminder for 24 hours or until cartridge can be replaced.

Replacement Sub-Zero air purification cartridges can be ordered online at subzerowolfstore.com. For questions, contact Sub-Zero customer care at 800-222-7820.

CAUTION

The air purification system complies with applicable Federal requirements regarding incidental exposure to ultraviolet light. Lamp contains mercury. Manage in accordance with disposal laws. Visit earth911.com or call 800-222-7820.

AIR PURIFICATION CARTRIDGE REPLACEMENT

1To access the air purification cartridge, grasp the outside cover from the bottom and rotate upward (top and rotate downward for drawers). Refer to the illustrations below.

2Grasp the black cover from the top and rotate downward. The cartridge will pop out and can be removed.

3Remove the new cartridge from packaging and insert with connector pointing downward.

4Once in position, close the black cover. Then rotate the outside cover downward (upward for drawers).

5Once the cartridge has been replaced, follow instructions on the control panel. The cartridge life cycle will reset for approximately one year.

Air purification cartridge	Air purification cartridge
(column and tall).	(drawers).

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OPERATION

Water Filtration System

The water filtration system of Sub-Zero integrated models supplies filtered water to the ice maker and water dispenser (dispenser models) to produce great-tasting water and ice.

IMPORTANT NOTE: When using the water filtration system for the first time and after filter replacement, it is necessary to clear any air from the system and allow the filter to assist in cleaning the water lines. For non-dispenser models, discard the first two full containers of ice. For dispenser models, dispense several glasses of water for a period of two minutes.

If the water filtration system will not be utilized, it can be placed in water filter bypass mode by removing the filter.

The filter is rated for 750 gallons (2839 L) or one year, whichever comes first. ‘Change Water Filter’ will appear on the control panel when the cartridge needs to be replaced. Touch ‘Snooze’ to delay reminder for 24 hours or until filter can be replaced.

WATER FILTER REPLACEMENT

1To access the water filter, pull out on the bottom edge of the access door and rotate upward. Refer to the illustration below.

2To remove the old filter, rotate counterclockwise onequarter turn, then pull out. It is normal for a small amount of water to drip when the filter is removed. It should be wiped up with a paper towel or cloth.

3Remove the new filter from packaging and remove plastic cap.

4Insert the new filter into the manifold and turn clockwise.

5Once the new filter has been installed, follow instructions on the control panel. The filter life cycle will reset for approximately one year.

Replacement Sub-Zero water filters can be ordered online
at subzerowolfstore.com. For questions, contact Sub-Zero	ACCESS DOOR
customer care at 800-222-7820.

WATER FILTER

Water filter removal.

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OPERATION

Ice Maker Operation

To initiate ice production, touch the indicator on the options screen. A single highlighted cube indicates the ice maker is active. Three highlighted cubes indicate the max ice feature is active. Max ice increases ice production up to 30% for a 24-hour period. During that period, some components may run at a higher speed resulting in a unique audible tone. This is typical and will revert back after 24 hours or when the ice container is full. To deactivate the ice maker, touch until no cubes are highlighted. After initial start-up, discard the first few batches of ice. The ice may contain impurities from new plumbing connections.

If ice is not used regularly it may fuse together. To avoid, discard ice and allow ice maker to replenish.

The ice maker must be turned off by touching when the ice storage container is removed. The unit is equipped with a 3-minute delay after the ice container has been removed, to ensure cubes are not ejected before the ice maker can be deactivated or ice container is reinstalled.

Water Dispenser

The water dispenser is located inside the refrigerator on the left wall. Press a glass against the dispenser to activate water flow. Water flow will stop when the glass is pulled away. Refer to the illustration below.

The chilled water reservoir tank holds approximately 40 oz (1.2 L) of filtered water. It may take several hours to chill the water to refrigerator temperature during the original fill and after a large amount of water is dispensed.

To fill the tank, press a glass against the dispenser until water begins to flow. A safety feature was incorporated into the dispenser to limit continuous water flow to 60 seconds. If water does not dispense within 60 seconds, remove the glass, then reapply to the dispenser until water begins to flow. Once the tank is full, discard the first few glasses

of water. It may contain impurities from new plumbing connections.

Sabbath

This appliance is certified by Star-K to meet strict religious regulations in conjunction with specific instructions found on www.star-k.org.

For Sabbath mode, from the settings screen, touch and follow instructions on the control panel.

WATER DISPENSER

Water dispenser.

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CARE RECOMMENDATIONS

Cleaning

INTERIOR CLEANING

To clean interior surfaces and all removable parts, wash with a mild solution of soap, water and baking soda. Rinse and dry thoroughly. Avoid getting water on lights and control panel.

CAUTION

Do not use vinegar, rubbing alcohol or other alcoholbased cleaners on any interior surface.

STAINLESS STEEL EXTERIOR

Use a nonabrasive stainless steel cleaner and apply with a soft lint-free cloth. To bring out the natural luster, lightly wipe surface with a water-dampened microfiber cloth followed by a dry polishing chamois. Always follow the grain of stainless steel.

CONDENSER CLEANING

CAUTION

Before cleaning the condenser, turn power off at the control panel. Wear gloves to avoid injury from sharp condenser fins.

The condenser is located behind the grille. Remove the kickplate by extracting the two mounting screws. Refer to the illustration below. Use a soft bristle brush and vacuum to remove dust and lint from the condenser. Clean the condenser every three to six months.

IMPORTANT NOTE: To avoid damaging condenser fins, vacuum in the direction of the fins.

CAUTION

Failure to clean the condenser could result in temperature loss, mechanical failure or damage.

VACATIONS

For extended vacations, turn power off at the control panel. Empty the unit and block doors open slightly to let fresh air in and keep interior dry. Water filter should be replaced before start up.

CONDENSER

SCREW

Condenser location.

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TECHNICAL DATA

Sub-Zero Water Filtration System Data

REPLACEMENT CARTRIDGE (4204490)

Tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste & Odor, Particulate Class I; and against NSF/ANSI Standard 53 for the reduction of Lead, Mercury, Atrazine, Benzene, Carbofuran, 1,4-dichlorobenzene, Lindane, Toxaphene, Turbidity, Cysts and Asbestos.

This system has been tested according to NSF/ANSI 42/53 for reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42/53.

	NSF	Influent Challenge	Average Influent
Substance	Standard	Concentration	Concentration

OPERATING SPECIFICATIONS

Capacity: certified for up to 750 gallons (2,838 L); up to twelve months

Pressure Requirement: 35 – 120 psi (2.8 – 8.2 bar)

Temperature: 33 – 100°F (0.6 – 38°C)

Flow Rate: 0.78 gpm (2.9 Lpm)

	Product Water Concentration		% Reduction	Max Permissable
				Product Water
	Average	Max Effluent	Average Minimum Concentration

	Chlorine, Taste & Odor	42	2.0 mg/L ± 10%	1.88 mg/L	0.05 mg/L	0.06 mg/L	97.34%	96.80%	≥ 50%
	Particulate	42	At least 10,000	5,700,000/ml	30,583/ml	69,000/ml	99.46%	98.78%	≥ 85%
			particles/ml
	Lead at pH 6.5	53	0.15 mg/L ± 10%	0.153 mg/L	<0.001 mg/L	<0.001 mg/L	99.34%	99.34%	0.010 mg/L
	Lead at pH 8.5	53	0.15 mg/L ± 10%	0.150 mg/L	<0.001 mg/L	<0.001 mg/L	99.33%	99.33%	0.010 mg/L
	Mercury at pH 6.5	53	0.006 mg/L ± 10%	0.006 mg/L	0.0003 mg/L	0.0005 mg/L	95.00%	91.66%	0.002 mg/L
	Mercury at pH 8.5	53	0.006 mg/L ± 10%	0.006 mg/L	0.0008 mg/L	0.0015 mg/L	86.66%	75.00%	0.002 mg/L
	Atrazine	53	0.009 mg/L ± 10%	0.009 mg/L	<0.002 mg/L	<0.002 mg/L	77.77%	77.77%	0.003 mg/L
	Benzene	53	0.015 mg/L ± 10%	0.014 mg/L	0.0006 mg/L	0.0011 mg/L	95.71%	92.14%	0.005 mg/L
	Carbofuran	53	0.08 mg/L ± 10%	0.081 mg/L	<0.001 mg/L	<0.001 mg/L	98.76%	98.76%	0.04 mg/L
	1,4-dichlorobenzene	53	0.225 mg/L ± 10%	0.208 mg/L	<0.0005 mg/L	<0.0005 mg/L	99.75%	99.75%	0.075 mg/L
	Lindane	53	0.002 mg/L ± 10%	0.002 mg/L	0.00003 mg/L	0.00007 mg/L	98.50%	96.50%	0.0002 mg/L
	Toxaphene	53	0.015 mg/L ± 10%	0.015 mg/L	<0.001 mg/L	<0.001 mg/L	93.33%	93.33%	0.003 mg/L
	Turbidity	53	11 ± 1 NTU	10.7 NTU	0.31 NTU	0.49 NTU	97.10%	95.42%	0.5 NTU
	Cysts**	53	Minimum 50,000/L	166,500/L	<1/L	<1/L	>99.99%	>99.99%	>99.95%
	Asbestos	53	107 to 108 fibers/L†	155 MF/L	<1 MF/L	<1 MF/L	>99.99%	>99.99%	>99%

**Based on the use of Cryptosporidium Parvum oocysts † Fibers greater than 10 μm in length

SPECIAL NOTES

tReplacement Sub-Zero water filter cartridges can be ordered online at subzerowolfstore.com. For questions, contact Sub-Zero customer care at 800-222-7820.

tChange filter cartridge at least every twelve months. High sediment areas may require more frequent filter cartridge replacement.

tInstallation and operation instructions, parts and service availability, and standard warranty are included with the product when shipped.

tReplace water filter cartridge when the filter indicator is lit or when water flow becomes too low. Use replacement water filter cartridge part number 4204490. Replacement filter pricing information can be found at subzero.com.

tDo not use with water that is microbiologically unsafe or of unknown water quality without adequate disinfection before or after the system.

tSystems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

tThis system must be installed, operated, maintained and filters replaced as required in order for the product to perform as advertised.

tNote that while the testing was performed under standard laboratory conditions, actual performance may vary. The contaminants or other substances removed or reduced by this water treatment system are not necessarily in your water.

Manufactured for: Sub-Zero, Inc., P.O. Box 44848, Madison, WI 53744, 800-222-7820

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TECHNICAL DATA

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TROUBLESHOOTING

Troubleshooting

UNIT OPERATION

No lights or cooling.

tVerify power is on.

tVerify electrical power to unit and home circuit breaker is on.

No lights in refrigerator or freezer.

tDoor/drawer may have been left ajar which has disabled lights to eliminate excess heat. If lights are out, close door/drawer for one hour. If lights are still out, contact Sub-Zero factory certified service.

tLED interior lighting must be replaced by Sub-Zero factory certified service.

Frost, condensation or ice build up inside unit.

tVerify condenser is clean.

tVerify door/drawer is closing properly.

tVerify door/drawer has not been left ajar.

tVerify door/drawer gasket does not have rips or tears. If it does, contact Sub-Zero factory certified service.

tIf icing is heavy, turn unit off and use a hair dryer to melt ice. Hair dryer should be set on low and kept moving

at all times. Once ice has melted, wipe up water with a cloth or paper towel.

High temperatures, unit runs excessively or unit giving off too much heat.

tVerify condenser is clean.

tVerify door/drawer is closing properly.

tVerify door/drawer has not been left ajar.

tIncreased ambient temperatures may cause compressors to run longer.

tIf temperature display shows 38° and 0°, but is not cooling, unit may be in showroom mode. Contact Sub-Zero Customer Care at 800-222-7820.

No water from dispenser.

tWait one hour, then try dispenser again. Contact Sub-Zero Customer Care at 800-222-7820 if unresolved.

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TROUBLESHOOTING

Troubleshooting

ICE PRODUCTION

No ice.

tVerify ice cube indicator appears in control panel display.

tVerify ice maker has been on for at least 24 hours.

tVerify freezer temperature near 0°F.

tVerify ice container is properly installed.

tVerify ice maker arm in down position.

tVerify water is being supplied to unit.

tVerify water filter has been replaced within the last 12 months and installed properly.

tVerify water filter has been removed if a reverse osmosis filtration system is being utilized.

Blue or green ice.

tPossible copper supply line corrosion. Contact plumber to clean or replace.

Black flecks in cubes.

tStop use and contact Sub-Zero factory certified service.

Bad taste.

tDefrost freezer and clean with soap and water.

tPlace coffee grounds or charcoal briquettes in freezer to absorb odor.

Hollow cubes.

tClean condenser. Contact Sub-Zero factory certified service if unresolved.

ODOR

tUnit should be cleaned before using for the first time. This will clear any odors that may have been trapped during shipping.

tReplace air purification cartridge.

tClean unit and shelving thoroughly.

tUncovered food could create odor which may require cleaning.

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