The model and serial number are printed on the enclosed
product registration card. Both numbers are also listed on
the product rating plate. Refer to page 4 for rating plate
location. For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero dealer.
Record this information below for future reference.
SERVICE INFORMATION
Model Number
Serial Number
Date of Installation
Certied Service Name
Certied Service Number
Authorized Dealer
Dealer Number
If your product ever needs attention, be sure to use a
Sub-Zero Factory Certied Service provider recommended
by our customer care center, or select one from our list of
providers available at subzero.com/locator. All Factory Certied Service providers are carefully selected and thoroughly
trained by us.
Important Note
To ensure this product is installed and operated as safely
and efciently as possible, take note of the following types
of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially
important.
CAUTION indicates a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specied.
WARNING
PROPOSITION 65 FOR CALIFORNIA RESIDENTS
Cancer and Reproductive Harm—
www.P65Warnings.ca.gov
subzero.com | 3
WINE STORAGE FEATURES
Wine Storage Features
FEATURES
1
Product Rating Plate
2
Interactive Control Panel
3
Wine Storage Racks
4
Display Rack
5
Full-View Glass Door
6
Home Security Connection
7
Refrigerator Storage Drawer
8
Freezer Storage Drawer*
9
Water Filtration System*
10
Automatic Ice Maker*
*Not available on all models.
6
5
2
1
4
3
Column model
6
2
1
4
10
Tall model (IW-30CI shown)
9
5
3
7
8
4 | Sub-Zero Customer Care 800.222.7820
INTERACTIVE CONTROLS
Interactive Control Panel
For initial start up, touch and hold ‘power’ on the control
panel for 2 seconds.
Temperature can be adjusted in one-degree increments
on the home screen. All wine storage models have separate temperature controls for each zone. Temper atures are
preset at 45°F
the upper zone. Storage drawers are preset at 38°F
refrigerator and 0°F
(7°C) for the lower zone and 55°F (13°C) for
(3°C) for
(-18°C) for freezer.
To change the temperature, touch the temperature being
adjusted, then press ‘+’ or ‘-’ until desired temperature is
displayed. Refer to the illustration below.
Once the temperature has been adjusted, additional
features can be activated or deactivated from the options
screen. Touch
Home screen
to view the options screen.
OPTIONS SCREEN
Touch to activate or deactivate door/drawer alarm.
Touch to activate accent lighting.
Touch to activate humidor feature.*
Touch to adjust drawer temperature.*
Touch to activate or deactivate ice maker system and
max ice feature.*
Touch to view settings screen.
*Not available on all models.
SETTINGS SCREEN
Touch to view model information.
Touch to select temperature unit, Fahrenheit or Celsius.
Touch to adjust control panel brightness and contrast.
Touch to adjust door/drawer alarm volume and pitch.
Touch to adjust door/drawer alarm duration.
Touch to activate humidor feature.*
Touch to enter Sabbath mode.
Touch to view troubleshooting and service information.
Touch to set clock.
Touch to select smart home options.
Touch to select language options.
Touch to adjust soft on lighting.
*Not available on all models.
subzero.com | 5
STORAGE
Wine Storage
WINE RACKS
The full-extension wine racks provide easy access to
750 ml, half-bottles and magnums. When storing magnums,
the rack above must be removed.
To remove a wine rack, pull out to full extension, tilt up,
then lift up and out. Refer to the illustration below. The top
two racks in the upper compartment and top rack (top two
for tall model) in the lower compartment cannot be placed
in any other position. These racks can be identied by the
small square cut-out located in the right rear corner. Refer to
the illustration below.
The natural cherrywood facing on wine racks can be stained
or replaced with wood to compliment cabinetry. For more
information, refer to the Sub-Zero design guide, visit our
website at subzero.com or contact Sub-Zero customer care
at 800-222-7820.
CAUTION
Remove all bottles from the wine rack before removal.
DISPLAY RACK
The adjustable display rack is designed for wine to stay in
contact with the cork at any position. Refer to the illustration
below.
To remove the display rack, pull out to full extension, tilt up,
then lift up and out.
Display rack
Wine rack removal
CUT-OUT
Rack position indicator
6 | Sub-Zero Customer Care 800.222.7820
STORAGE
Storage Drawers—Tall Model
DRAWER DIVIDERS
To remove or adjust a short divider, ex the long divider
slightly, then pull upward. Refer to the illustration below.
To remove a long divider, the short dividers must be
removed. Pull the divider up until it stops, rotate counterclockwise, then pull upward. To reinstall, align grooves with
drawer tabs, rotate clockwise, then slide down.
DRAWER REMOVAL
To remove, pull open until the drawer stops. Raise the
drawer front and pull out the drawer. To reinstall, raise the
front of the drawer and place onto the slides. Align the back
of the drawer with hooks on the slide, then align the white
pegs at the front of the slide with holes at the front of the
drawer. Refer to the illustration below.
ICE CONTAINER
To remove the ice container, pull the freezer drawer open
until it stops, then lift the container out. Refer to the illustration below.
The ice maker must be turned off by touching
when
the ice container is removed. The unit is equipped with a
3-minute delay after the ice container has been removed, to
ensure cubes are not ejected before the ice maker can be
deactivated or ice container is reinstalled.
Ice container (IW-30CI)
Drawer dividers
Drawer removal
subzero.com | 7
OPERATION
Water Filtration System
For model IW-30CI, the water ltration system supplies
ltered water to the ice maker.
IMPORTANT NOTE: When using the water ltration system
for the rst time and after lter replacement, it is necessary
to clear any air from the system and allow the lter to assist
in cleaning the water lines. Discard the rst two full containers of ice.
If the water ltration system will not be utilized, it can be
placed in water lter bypass mode by removing the lter.
The lter is rated for 750 gallons
(2839 L) or one year,
whichever comes rst. ‘Change Water Filter’ will appear on
the control panel when the cartridge needs to be replaced.
Touch ‘Snooze’ to delay reminder for 24 hours or until lter
can be replaced.
Replacement Sub-Zero water lters can be ordered online
at subzerowolfstore.com. For questions, contact Sub-Zero
customer care at 800-222-7820.
WATER FILTER REPLACEMENT
1 To access the water lter, pull out on the bottom edge
of the access door and rotate upward. Refer to the illustration below.
2 To remove the old lter, rotate counterclockwise one-
quarter turn, then pull out. It is normal for a small amount
of water to drip when the lter is removed. It should be
wiped up with a paper towel or cloth.
3 Remove the new lter from packaging and remove
plastic cap.
4 Insert the new lter into the manifold and turn clockwise.
5 Once the new lter has been installed, follow instructions
on the control panel. The lter life cycle will reset for
approximately one year.
ACCESS DOOR
8 | Sub-Zero Customer Care 800.222.7820
WATER FILTER
Water lter removal (IW-30CI)
OPERATION
Ice Maker Operation
For model IW-30CI, to initiate ice production, touch
on the options screen. A single highlighted cube indicates
the ice maker is active. Three highlighted cubes indicate the
max ice feature is active. Max ice increases ice production
up to 30% for a 24-hour period. During that period, some
components may run at a higher speed resulting in a unique
audible tone. This is typical and will revert back after 24
hours or when the ice container is full. To deactivate the ice
maker, touch
start-up, discard the rst few batches of ice. The ice may
contain impurities from new plumbing connections.
If ice is not used regularly it may fuse together. To avoid,
discard ice and allow ice maker to replenish.
The ice maker must be turned off by touching
the ice container is removed. The unit is equipped with a
3-minute delay after the ice container has been removed, to
ensure cubes are not ejected before the ice maker can be
deactivated or ice container is reinstalled.
until no cubes are highlighted. After initial
when
Sabbath
This appliance is certied by Star-K to meet strict religious
regulations in conjunction with specic instructions found
on www.star-k.org.
For Sabbath mode, from the settings screen, touch
follow instructions on the control panel.
and
subzero.com | 9
CARE RECOMMENDATIONS
Cleaning
INTERIOR CLEANING
To clean interior surfaces and all removable parts, wash with
a mild solution of soap, water and baking soda. Rinse and
dry thoroughly. Avoid getting water on lights, control panel
and the cherrywood facing on wine racks.
Use a standard glass cleaner to clean the UV-resistant glass
door.
CAUTION
Do not use vinegar, rubbing alcohol or other alcoholbased cleaners on any interior surface.
STAINLESS STEEL EXTERIOR
Use a nonabrasive stainless steel cleaner and apply with a
soft lint-free cloth. To bring out the natural luster, lightly wipe
surface with a water-dampened microber cloth followed by
a dry polishing chamois. Always follow the grain of stainless
steel.
CONDENSER CLEANING
CAUTION
Before cleaning the condenser, turn power off at the
control panel. Wear gloves to avoid injury from sharp
condenser ns.
The condenser is located behind the grille. Remove the
kickplate by extracting the two mounting screws. Refer to
the illustration below. Use a soft bristle brush and vacuum
to remove dust and lint from the condenser. Clean the condenser every three to six months.
IMPORTANT NOTE: To avoid damaging condenser ns,
vacuum in the direction of the ns.
CAUTION
Failure to clean the condenser could result in temperature loss, mechanical failure or damage.
CONDENSER
10 | Sub-Zero Customer Care 800.222.7820
SCREW
Condenser location
TECHNICAL DATA
Sub-Zero Water Filtration System Data
REPLACEMENT CARTRIDGE (4204490)
Tested and certied by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste & Odor,
Particulate Class I; and against NSF/ANSI Standard 53 for the reduction of Lead, Mercury, Atrazine, Benzene, Carbofuran,
1,4-dichlorobenzene, Lindane, Toxaphene, Turbidity, Cysts and Asbestos.
This system has been tested according to NSF/ANSI 42/53 for reduction of the substances listed below. The concentration of the indicated
substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the
system, as specied in NSF/ANSI 42/53.
OPERATING SPECIFICATIONS
Capacity: certied for up to 750 gallons (2,838 L); up to twelve months
Pressure Requirement: 35 – 120 psi (2.8 – 8.2 bar)
Temperature: 33 – 100°F (0.6 – 38°C)
Flow Rate: 0.78 gpm (2.9 Lpm)
**Based on the use of Cryptosporidium Parvum oocysts † Fibers greater than 10 μm in length
Concentration
At least 10,000
particles/ml
7
to 108 bers/L
Inuent Challenge
NSF
Average Inuent
Concentration
5,700,000/ml30,583/ml69,000/ml99.46%98.78%≥ 85%
†
155 MF/L<1 MF/L<1 MF/L>99.99%>99.99%>99%
Product Water Concentration% Reduction
Max Permissable
Product Water
ConcentrationSubstanceAverageMax EfuentAverage Minimum
SPECIAL NOTES
• Replacement Sub-Zero water lter cartridges can be ordered online
at subzerowolfstore.com. For questions, contact Sub-Zero customer
care at 800-222-7820.
• Change lter cartridge at least every twelve months. High sediment
areas may require more frequent lter cartridge replacement.
• Installation and operation instructions, parts and service availability,
and standard warranty are included with the product when
shipped.
• Replace water lter cartridge when the lter indicator is lit or when
water ow becomes too low. Use replacement water lter cartridge
part number 4204490. Replacement lter pricing information can be
found at subzero.com.
• Do not use with water that is microbiologically unsafe or of unknown
water quality without adequate disinfection before or after the
system.
• Systems certied for cyst reduction may be used on disinfected
waters that may contain lterable cysts.
• This system must be installed, operated, maintained and lters
replaced as required in order for the product to perform as advertised.
• Note that while the testing was performed under standard labora-
tory conditions, actual performance may vary. The contaminants
or other substances removed or reduced by this water treatment
system are not necessarily in your water.
• Turn unit off at the control panel, then on. If indicator
continues to ash, contact Sub-Zero Factory Certied
Service.
UNIT OPERATION
No lights or cooling.
• Verify power is on.
• Verify electrical power to unit and home circuit breaker
is on.
No lights.
• Door/drawer may have been left ajar which has disabled
lights to eliminate excess heat. If lights are out, close
door/drawer for one hour. If lights are still out, contact
Sub-Zero Factory Certied Service.
• Cabinet lighting must be replaced by Sub-Zero Factory
Certied Service.
High temperatures, unit runs excessively or unit giving
off too much heat.
• Verify condenser is clean.
• Verify door/drawer is closing properly.
• Verify door/drawer has not been left ajar.
• Increased ambient temperatures may cause compres-
sors to run longer.
• If temperature display shows 45° and 55°, but is not
cooling, unit may be in showroom mode. Contact
Sub-Zero Customer Care at 800-222-7820.
ODOR
• Unit should be cleaned before using for the rst time.
This will clear any odors that may have been trapped
during shipping.
• Uncovered food could create odor which may require
cleaning.
Frost, condensation or ice build up inside unit.
• Verify condenser is clean.
• Verify door/drawer is closing properly.
• Verify door/drawer has not been left ajar.
• Verify door/drawer gasket does not have rips or tears. If
it does, contact Sub-Zero Factory Certied Service.
• If icing is heavy, turn unit off and use a hair dryer to melt
ice. Hair dryer should be set on low and kept moving
at all times. Once ice has melted, wipe up water with a
cloth or paper towel.
subzero.com | 13
TROUBLESHOOTING
Troubleshooting
ICE PRODUCTION
No ice.
• Verify ice cube indicator appears in control panel display.
• Verify ice maker has been on for at least 24 hours.
• Verify freezer temperature near 0°F.
• Verify ice container is properly installed.
• Verify ice maker arm in down position.
• Verify water is being supplied to unit.
• Verify water lter has been replaced within the last 12
months and installed properly.
• Verify water lter has been removed if a reverse osmosis
ltration system is being utilized.
Blue or green ice.
• Possible copper supply line corrosion. Contact plumber
to clean or replace.
Black ecks in cubes.
SERVICE
• Maintain the quality built into your product by contacting
Sub-Zero Factory Certied Service. For the name of the
nearest Sub-Zero Factory Certied Service, check the
Support and Service section of our website, subzero.com
or call Sub-Zero customer care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate. Refer to page 4 for rating plate
location.
• For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero
dealer. This information should be recorded on page 3.
• Stop use and contact Sub-Zero Factory Certied
Service.
Bad taste.
• Defrost freezer and clean with soap and water.
• Place coffee grounds or charcoal briquettes in freezer to
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
14 | Sub-Zero Customer Care 800.222.7820
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