This manual is designed to assist you with the operation of the Stryker Adelr Maternity Bed. Read it thoroughly before using the equipment or beginning any maintenance on it.
SPECIFICATIONS
Maximum Weight Capacity500 pounds (227 kilograms)
Bed Length/Width90” x 41” (with siderails up) − 37” (with siderails down)
229 cm x 104 cm (with siderails up) − 94 cm (with siderails down)
Bed Height (to top of seat)Low − 19” (49 cm), High − 37” (95 cm) (w/8” Casters)
Mattress SizeHead − 49.5” (126 cm) x 33” (84 cm) x 5” (13 cm), Foot − 31” (79 cm) x
30” (77 cm) x 3” (8 cm), Patient Sleep Surface − 81” (206 cm)
Critical AnglesMaximum Elevation − Head 70_, Trendelenburg 8_
Break−Away Point from Wall60” (152 cm)
ElectricalStandard 4 motor function: Head−Bed−Foot−Trendelenburg
Optional: 230 VY, 50/60 Hz, 6 A − 220 to 240 VAC operating range
Current leakage less than 100 microamperes.
Hospital grade plug and 3−wire heavy duty cord.
Compatible with non−flammable anesthetic agents and oxygen by nasal
catheter or mask.
Caster Size8” Standard; 6” Optional
Stryker reserves the right to change specifications without notice.
WARNING / CAUTION / NOTE DEFINITION
The words WARNING, CAUTION and NOTE carry special meanings and should be carefully reviewed.
WARNING
The personal safety of the patient or user may be involved. Disregarding this information could result in injury
to the patient or user.
CAUTION
These instructions point out special procedures or precautions that must be followed to avoid damaging the
equipment.
NOTE
This provides special information to make maintenance easier or important instructions clearer.
To ensure its proper use and the safety of patients and staff, the Stryker Adelr Maternity Bed has been marked
with the following caution and warning labels:
DANGERExplosion Hazard − do not use in the presence of flammable anesthetics.
CAUTIONThis unit is equipped with a hospital grade attachment plug. Grounding reliability can be
achieved only when equipment is connected to equivalent receptacle.
CAUTIONElectrical shock hazard. Do not remove cover panels. Refer all servicing to qualified personnel.
CAUTIONDisconnect power cord before using the back up hand crank. Remove hand crank from back
up outlet before connecting power cord.
2
Bed Symbols
Warning, Refer to Service/Maintenance Manual
~
Alternating Current
Type B Equipment: equipment providing a particular degree of protection against electric shock, particularly regarding allowable leakage current and reliability of the protective earth connection.
Class 1 Equipment: equipment in which protection against electric shock does not rely
on BASIC INSULA TION only, but which includes an additional safety precaution in that
means are provided for the connection of the EQUIPMENT to the protective earth conductor in the fixed wiring of the installation in such a way that ACCESSIBLE METAL
PARTS cannot become live in the event of a failure of the BASIC INSULATION.
Mode of Operation: Continuous
IPX4: Protection from liquid splash
Dangerous Voltage Symbol
Protective Earth Terminal
Potential Equalization Symbol
Medical Equipment Classified by Underwriters Laboratories Inc. with Respect to Electric Shock, Fire, Mechanical and Other Specified Hazards Only in Accordance with UL
2601−1 and CAN/CSA C22.2 No. 601.1
3
Introduction
SAFETY TIPS AND GUIDELINES
Before operating the Stryker Adel Maternity Bed, it is important to read and understand all information in this
manual. Carefully read and strictly follow the safety guidelines listed on this page.
It is important that all users have been trained and educated on the inherent hazards associated with the
usage of electric beds.
WARNING
SThe Stryker Adel Maternity Bed is equipped with a hospital grade plug for protection against shock haz-
ard. It must be plugged directly into a properly grounded three−prong receptacle. Grounding reliability
can be achieved only when a hospital grade receptacle is used.
SPowered bed mechanisms can cause serious injury. Operate bed only when all persons are clear of the
mechanisms.
STo help reduce the number and severity of falls by patients, always leave the bed in the lowest position
when the patient is unattended.
SLeave the siderails fully up and locked when the patient is unattended. When raising the siderails, listen
for the ”click” that indicates the siderail has locked into the up position. Pull firmly on the siderail to ensure
it is locked into position. Siderails are not intended to be a patient restraint device. It is the responsibility
of the attending medical personnel to determine the degree of restraint necessary to ensure a patient will
remain safely in bed.
SAlways apply the caster brakes when a patient is getting on or off the bed. Always keep the caster brakes
applied when a patient is on the bed (except during transport). Serious injury could result if the bed moves
while a patient is getting in or out of bed. After the brake pedal is applied, push on the bed to ensure the
brakes are locked. When moving the bed, toggle the steer pedal to put the bed in the steer mode. This
locks the swivel motion of the right foot end caster and makes the bed easier to move.
SThe instant CPR release is for emergency use only. When activating the instant CPR, all persons and
equipment must be removed from the area below and around the Fowler (back rest) section of the bed
or serious personal injury or damage to the equipment could occur.
SWhen large spills occur in the area of the circuit boards, 110 volt cables and motors, immediately unplug
the bed power cord from the wall socket. Remove the patient from the bed and clean up the fluid. Have
maintenance completely check the bed. Fluids can have an affect on operational capabilities of any electrical product. DO NOT put the bed back into service until it is completely dry and has been thoroughly
tested for safe operation.
SDo not steam clean or hose off the bed. Do not immerse any part of the bed. The internal electric parts
may be damaged by exposure to water. Hand wash all surfaces of the bed with warm water and mild
detergent. Dry thoroughly. Inspect the mattress cover after each use. Discontinue use if any cracks or
rips are found in the cover which may allow fluids to enter the mattress. Exposure to fluids may cause
injury to patient and/or user.
SPreventative maintenance should be performed at a minimum of annually to ensure all bed features are
functioning as designed. Close attention should be given to safety features including, but not limited to:
S Safety side latching mechanisms,S Caster braking system,
S Frayed electrical cords and components,S Leakage current 100 MA max.
S No controls or cabling entangled in bed mechanisms,
S All electrical controls return to off or neutral position when released,
S For additional maintenance information, refer to your maintenance manual.
SAlways unplug bed during service or cleaning. When working under the bed with the bed in the high posi-
tion, always place blocks under the litter frame and set the brakes to prevent injury in case the Bed Down
switch is accidently pressed.
SUnplug the bed power cord from the wall socket before using the hand crank. Remove the hand crank
before plugging the power cord into the wall socket or personal injury could result.
4
Unpacking and Initial Set−Up Procedures
UNPACKING INSTRUCTIONS
Refer to unpacking instructions attached to the bed inside the crate.
SET−UP PROCEDURES
It is important that the Stryker Adelr Maternity Bed is working properly before it is put into service. The following list will help ensure that each part of the bed is tested.
SPlug the bed into a properly grounded, hospital grade wall receptacle.
WARNING
The Stryker Adelr Maternity Bed is equipped with a hospital grade plug for protection against shock hazard.
It must be plugged directly into a properly grounded three−prong receptacle. Grounding reliability can be
achieved only when a hospital grade receptacle is used.
SEnsure the siderails raise and lower smoothly and lock in the up position.
SEnsure that the brakes hold when the brake pedal is engaged.
STest each function on the (optional) hand pendant to ensure that each function is working properly.
Beds equipped with nurse communication siderail control option only:
SPlug the interface cable into the 37 pin connector in the litter frame at the head end of the bed, and into
the ”Patient Station”, ”Head Wall”, ”Docker Station”, or equivalent (whichever applies).
SRun through each function on the siderail control panels to ensure that each function is working properly.
NOTE
To prevent a low battery condition when the bed is not plugged in, position the cord out switch at the head
end of the bed to the off position. The switch is identified by the label shown below. If the switch is not positioned as shown below and the bed power cord and pendant cord are unplugged, the life of the back−up battery will be significantly reduced.
If the siderail lights LED (located on the outside of both siderails) is flashing, the Nurse Call battery needs
to be replaced. The battery is located on the patient’s right side at the head end of the bed. No tools are
required to replace the battery. Unplug the bed power cord from the wall socket and replace the battery. After
replacing the battery, verify the siderail lights LED is no longer flashing and operates normally when the dif ferent light settings are selected.
5
Bed Illustration
WARNING
Potential pinch points
6
Siderail Operation Guide
OPERATING SIDERAILS
To engage the head end siderail, grasp the rail and swing it upward to full height. When the siderail is being
raised, it does not lock in the intermediate position. To lower the siderail, push in the release handle and rotate
the siderail until it locks in the intermediate position. To lower the siderail fully, push in the release handle again
and rotate the siderail until it is completely lowered.
NOTE
To activate the siderail bypass mechanism, the rail must be fully lowered. If the rail is not completely lowered,
the siderail will lock in the intermediate position when it is raised.
USING THE SIDERAIL CONTROL PANEL LIGHTS
The bed is equipped with lights to illuminate the head end siderail control panels and the red nurse call
switches. Four settings are available for the control panel lights. Push once to turn on the lights at low intensity, again to change to high intensity, a third time to leave just the nurse call light on, and a fourth time to turn
all lights off.
INSIDE SIDERAIL FUNCTION GUIDE
1.
1.
1. Push to raise Fowler (back rest).
2. Push to raise foot section.
3. Push to lower Fowler (back rest).
4. Push to lower foot section.
1. Push to activate Nurse Call
NOTE
Yellow LED will light when button is pushed. Red LED will light
with Nurse Station acknowledgement.
1. Push to turn TV or radio on and to select a channel.
2.
3.
2. Push to increase volume.
3. Push to decrease volume.
7
Siderail Operation Guide
INSIDE SIDERAIL FUNCTION GUIDE (CONTINUED)
1.
2.
3.
1.
2.
1. Push to turn the television on and to select a channel.
2. Push to increase the television volume.
3. Push to decrease the television volume.
1. Push to turn the room light on.
Push again to turn off.
2. Push to turn the bed overhead light on.
Push again to turn off.
1. Push for more support to the patient’s lower back.
2. Push for less support to the patient’s lower back.
3. Push for more support to the patient’s seat section.
4. Push for less support to the patient’s seat section.
5. Push to change the channel on the television.
6. Push to change the channel on the television.
8
Siderail Operation Guide
OUTSIDE SIDERAIL FUNCTION GUIDE
1. Push to raise Fowler (back rest).
2. Push to raise bed height.
3. Push to raise foot section.
4. Push to lower Fowler (back rest).
5. Push to lower bed height.
6. Push to lower foot section.
1. Push to lower head end of bed (Trendelenburg position).
(This function is also used for pelvic tilt).
2. Push to toggle siderail lights to different settings:
A. LOW
B. HIGH
C. NURSE CALL ONLY
D. OFF
3. Push to raise head end of bed and/or return bed to level.
4. Push to lock out all bed motion. Push again to unlock.
(LED will light when bed motion is locked.)
5. Push to activate Nurse Call.
1. Push to decrease seat depth.
2. Push to increase seat depth.
NOTE: The Fowler (back rest) must be raised until the “EN-
ABLED” LED lights (a minimum of 35_) before the depth can
be changed.
9
Communication Pendant Operation Guide
10
Motion Pendant Operation Guide
11
Motion Pendant with Nurse Call Operation Guide
12
Operating Bed Features
USING THE BRAKE AND STEER PEDALS
The brake pedals are located at the center of the base frame on both sides of the bed. T o engage the brakes,
depress the pedal to the brake position. To disengage the brakes, depress the pedal to the neutral position.
The steer pedal is located at the head end of the bed. To engage the steering function, depress the pedal
to the ON position. To disengage the steering function, depress the pedal to the OFF position.
BRAKE PEDAL
STEER PEDAL
USING THE MANUAL MOTOR CRANK
WARNING
To avoid serious personal injury or damage to the equipment, unplug the bed power cord from the wall receptacle before using the hand crank and remove the hand crank from the motor before plugging in the power cord.
If there is a loss of electrical power to the bed, there is a manual motor crank stored in clips on the head end
of the bed. Center the notch in the end of the crank on the roll pin on the bed motor assembly or the Fowler
motor assembly and crank the bed to the desired position.
ACTIVATING INSTANT CPR
The CPR release lever is located at the head section on both sides of the bed. To activate the CPR release,
grasp the lever and squeeze tightly. The Fowler (back rest) will lower to the lowest position instantly.
WARNING
The instant CPR release is for emergency use only. Before activating the instant CPR, verify all persons and
equipment are away from the area below and around the Fowler (back rest) section of the bed or serious
personal injury or damage to the equipment could occur.
LOCKING OUT THE SIDERAIL CONTROLS
The lock out feature disables the siderail bed motion controls. Lock out
buttons are located on the outside of both siderails. Lock out the bed motion controls by depressing the button once. The bed motion lockout
LED will light. Reactivate the controls by pressing the button again.
13
Operating Bed Features
REMOVING THE HEAD BOARD
T o remove the head board, lift it straight up and of f the bed. To replace the head board, align the plastic inserts
on the bottom of the head board with the pins on the bed and lower the head board until it completely engages
the pins.
USING THE LABOR GRIPS
To position the labor grips, grasp the handle and pull the grip out and up above the mattress until the mechanism locks into position. To lower the grips, pull the lever to release the grip and, as it begins to rotate, release
the lever and lower the grip to the stored position.
ADJUSTABLE SEAT DEPTH (OPTIONAL)
To accommodate patients of different sizes, the depth of the seat can be adjusted up to 4 inches (from 12.5
to 8.5 inches).
SThe Fowler (back rest) must be raised to a minimum of 35_ before the seat depth can be changed. Once
the Fowler (back rest) is elevated to 35_, the “ENABLED” LED on the outside of the siderail will light and
the seat depth can be changed. When the Fowler (back rest) is lowered (either electrically or using the
emergency CPR release), the bed will automatically adjust the seat depth to 12.5”.
STo reduce seat depth, depress the button on the siderail or the hand pendant to move the Fowler
(back rest) toward the foot end of the bed. Release the button when the desired seat depth is attained.
STo increase seat depth, press the button to move the Fowler (back rest) toward the head end
of the bed.
NURSE CALL BATTERY
To prevent a low battery condition when the bed is not plugged in, position the cord out switch at the head
end of the bed to the off position. The switch is identified by the label shown below. If the switch is not positioned as shown below and the bed power cord and pendant cord are unplugged, the life of the back−up battery will be significantly reduced.
If the siderail lights LED (located on the outside of both siderails) is flashing, the Nurse Call battery needs
to be replaced. The battery is located on the patient’s right side at the head end of the bed. No tools are
required to replace the battery. Unplug the bed power cord from the wall socket and replace the battery. After
replacing the battery, verify the siderail lights LED is no longer flashing and operates normally when the dif ferent light settings are selected.
14
Operating Bed Features
NIGHT LIGHT USAGE
The bed is equipped with a night light to illuminate the floor area around the bed. There is a switch on the
light to turn it on and off.
OPERATING THE GLIDEAWAY FOOT SECTION/ATTACHABLE CALF SUPPORTS
S
Rotate the foot rest into position by pulling it out and up over the foot end mattress until it clicks into place.
Ensure the foot rest is securely locked in the upright position by grasping and attempting to move it.
S After they are in position, the foot rests are adjustable six ways:
1. Abduct/Adduct (pivoting)
Pivoting in and out allows the clinician to position the patient’s feet and legs at the desired width. Pull down
on the knob located below the foot mattress. Pivot the foot rest into the desired position and release the
knob to lock the foot rest into place.
2. In/Out
The in/out motion allows patients of different heights to be accommodated comfortably. Pull the lever
marked with the PULL label to increase the distance of the foot rest from the Perineal edge. Release
the lever when the foot rest is in the desired position.
3. Height
The foot end high/low adjustment allows the foot end of the bed to be positioned 6” below the top of the
seat mattress to accommodate different sized patients when the foot rest or calf supports are being used.
S To store the foot rests, loosen the ball screws on the self−storing calf supports (if used). Ensure the foot
rests are pointing toward the end of the bed. Pull the lever marked “PULL” located at the bottom of the
foot rest support and the foot rest will glide under the foot mattress.
REMOVING THE FOOT SECTION MATTRESS
Before removing the foot mattress, put the foot rests into position above the foot mattress. Place the patient’s
feet in the contoured foot rests. To remove the foot mattress, pull up on the red release handle on either side
of the mattress and slide the mattress straight off the bed.
NOTE
If the foot section mattress is placed with the perineal edge toward the floor, it will stand independently.
To reinstall the foot section of the bed, set the foot mattress back on the bed and slide it straight in until it locks
into place. Pull on the handles to ensure it is securely installed.
OPTIONAL LUMBAR PILLOW AND PERINEAL WEDGE
Use the one−touch lumbar and seat buttons on the siderail to adjust the amount of support given to the
S
patient’s lumbar and seat areas if the bed is equipped with this option.
NOTE
Be sure the locating pins on the underside of the mattress are inserted in the holes in the steel seat support.
15
Operating Bed Features
BIRTHING BED POSITIONING
Position the patient’s feet in the foot rests.
S
S Raise or lower the foot rests to a position comfortable for the patient.
S Remove the foot section and tuck the drape into the drainage pan.
S Raise the bed to a comfortable height by pressing the “Bed−Up” control on the siderail and position the
patient’s perineum out and over the edge of the seat section.
DELIVERY TABLE POSITIONING
Slide the patient down to the perineal edge.
S
S Lower the foot section to its lowest position.
S Position the attached calf supports and place the patient’s legs in the supports.
TRENDELENBURG POSITIONING
Lower the Fowler (back rest) by pressing the control on the siderail or by squeezing the CPR lever. Press
the Trendelenburg button on the siderail or the control pendant to lower the head end of the bed to the desired
angle.
PELVIC TILT
Use the Trendelenburg button on the siderail or the control pendant to provide more pelvic tilt and comfort
for the patient when the Fowler (back rest) is raised.
16
Using Optional Accessories
USING LEG SUPPORTS
To use full−length leg supports on the bed, insert the leg support bar into the receptacle near the labor grips
at the perineal edge.
USING THE LABOR BAR
To use the labor bar, insert it into the holes on each side of the seat section, under the mattress at the perineal
edge. The labor bar can be used by the patient to aid with various birthing positions such as squatting or
kneeling.
USING THE ARM BOARD
The arm board is held in place between the mattress and the frame. The arm board is provided with a removable mattress. The weight of the patient retains the arm board in the desired position.
17
Using Optional Accessories
OPERATING OPTIONAL 3−STAGE PERMANENTLY ATTACHED I.V. POLE
A
E
C
C
B
D
A
E
DET AIL OF I.V. POLE LATCH
DET AIL OF I.V. POLE GRIP
NOTE
The 3−stage permanently attached I.V. pole is an option and can only be installed at the head end of the bed.
To use the 3−stage permanently attached I.V. pole:
1. Lift and pivot the pole from the storage position and push down until it is locked into the receptacle.
B
D
2. To raise the height of the pole, pull up on the telescoping portion (A) until it locks into place at its fully raised
position.
3. For a higher I.V. pole, pull up on section (B). Release section (B) at any desired height and it will lock
into place.
4. Rotate the I.V. hangers (C) to the desired position and hang the I.V. bags.
5. To lower the I.V. pole, push up on the red portion of grip (D) while holding onto section (B) until it lowers.
Turn latch (E) clockwise until section (A) lowers.
CAUTION
To avoid damage, the weight of the I.V. bags should not exceed 40 pounds.
To avoid damage while transporting the bed, verify the I.V. pole is at a low enough height to allow it to pass
safely through door openings.
18
Cleaning
WARNING
Hand wash all surfaces of the bed with warm water and mild detergent. Dry thoroughly. DO NOT STEAM
CLEAN, PRESSURE WASH, HOSE OFF OR ULTRASONICALLY CLEAN. Using these methods of cleaning
is not recommended and may void this product’s warranty.
Inspect the mattress cover after each use. Discontinue use if any cracks or rips are found in the cover which
may allow fluids to enter the mattress. Exposure to fluids may cause injury to patient and/or user.
In general, when used in those concentrations recommended by the manufacturer, either phenolic type or
quaternary type disinfectants can be used. Iodophor type disinfectants are not recommended for use because staining may result. The following products have been tested and have been found not to have a harmful effect WHEN USED IN ACCORDANCE WITH MANUFACTURERS RECOMMENDED DILUTION.*
Quaternary Germicidal Disinfectants, used as directed, and/or Chlorine Bleach products, typically 5.25% So dium Hypochlorite in dilutions ranging between 1 part bleach to 100 parts water, and 2 parts bleach
to 100 parts water are not considered mild detergents. These products are corrosive in nature and
may cause damage to your stretcher if used improperly. If these types of products are used to clean
Stryker patient handling equipment, measures must be taken to insure the stretchers are rinsed with clean
water and thoroughly dried following cleaning. Failure to properly rinse and dry the stretchers will leave a corrosive residue on the surface of the stretcher, possibly causing premature corrosion of critical components.
NOTE
Failure to follow the above directions when using these types of cleaners may void this product’s warranty.
REMOVAL OF IODINE COMPOUNDS
This solution may be used to remove iodine stains from mattress cover and foam footrest pad surfaces.
1. Use a solution of 1−2 tablespoons Sodium Thiosulfate in a pint of warm water to clean the stained area.
Clean as soon as possible after staining occurs. If stains are not immediately removed, allow solution
to soak or stand on the surface.
2. Rinse surfaces which have been exposed to the solution in clear water before returning bed to service.
19
Preventative Maintenance Checklist
All fasteners secure
All welds intact, not cracked or broken
No bent or broken tubing or sheet metal
No debris in casters
All casters secure and swivel properly
Engage brake pedal and push on the bed to ensure all casters lock securely
Steer caster latches properly
Siderails move and latch properly
Fowler operates properly
Fowler (back rest) Slide operates properly
Bed Up/Down operates properly
Foot operates properly
Trendelenburg operates properly
I.V. pole intact and operating properly
No rips or cracks in mattress cover
Lubricate where required
Replace Nurse Call 9V battery (annually)
Power cord not frayed
No cables worn or pinched
All electrical connections tight
All grounds secure to the frame
Ground impedance not more than 100 milliohms
Current leakage not more than 100 microamps
Serial No.
NOTE
Preventative maintenance should be performed at a minimum of annually. A preventative maintenance program should be established for all Stryker Medical equipment. Preventative maintenance may need to be
performed more frequently based on the usage level of the product.
20
Warranty
Limited Warranty:
Stryker Medical Division, a division of Stryker Corporation, warrants to the original purchaser that its products
should be free from defects in material and workmanship for a period of one (1) year after date of delivery.
Stryker’s obligation under this warranty is expressly limited to supplying replacement parts and labor for, or
replacing, at its option, any product which is, in the sole discretion of Stryker, found to be defective. Stryker
warrants to the original purchaser that the frame and welds on its beds will be free from structural defects
for as long as the original purchaser owns the bed. If requested by Stryker, products or parts for which a
warranty claim is made shall be returned prepaid to Stryker’s factory. Any improper use or any alteration or
repair by others in such manner as in Stryker’s judgement affects the product materially and adversely shall
void this warranty. Any repair of Stryker products using parts not provided or authorized by Stryker shall void
this warranty. No employee or representative of Stryker is authorized to change this warranty in any way.
Stryker Medical beds are designed for a 15 year expected life under normal use conditions and appropriate
periodic maintenance as described in the maintenance manual for each device.
This statement constitutes Stryker’s entire warranty with respect to the aforesaid equipment. STRYKER
MAKES NO OTHER WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, EXCEPT
AS SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY AND THERE ARE NO
WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL STRYKER BE
LIABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY
MANNER RELATED TO SALES OR USE OF ANY SUCH EQUIPMENT.
To Obtain Parts and Service:
Stryker products are supported by a nationwide network of dedicated Stryker Field Service Representatives.
These representatives are factory trained, available locally, and carry a substantial spare parts inventory to
minimize repair time. Simply call your local representative, or call Stryker Customer Service at (800)
327−0770.
Service Contract Coverage:
Stryker has developed a comprehensive program of service contract options designed to keep your equipment operating at peak performance at the same time it eliminates unexpected costs. We recommend that
these programs be activated before the expiration of the new product warranty to eliminate the potential of
additional equipment upgrade charges.
A SERVICE CONTRACT HELPS TO:
S Ensure equipment reliability
S Stabilize maintenance budgets
S Diminish downtime
S Establish documentation for JCAHO
S Increase product life
S Enhance trade−in value
S Address risk management and safety
21
Warranty
Stryker offers the following service contract programs:
SPECIFICATIONSGOLDSILVERPM* ONLY
Annually scheduled preventative maintenanceXX
All parts,** labor, and travelXX
Unlimited emergency service callsXX
Priority one contact; two hour phone responseXXX
Most repairs will be completed within 3 business daysXX
JCAHO documentationXXX
On−site log book w/ preventative maintenance & emergency service recordsX
Factory−trained Stryker Service TechniciansXXX
Stryker authorized partsXXX
End of year summaryX
Stryker will perform all service during regular business hours (9−5)XXX
* Replacement parts and labor for products under PM contract will be discounted.
** Does not include any disposable items, I.V. poles (except for Stryker HD permanent poles), mattresses, or damage re-
sulting from abuse.
Stryker Medical also offers personalized service contracts.
Pricing is determined by age, location, model and condition of product.
For more information on our service contracts,
please call your local representative or call (800) 327−0770 (option #2).
Return Authorization:
Merchandise cannot be returned without approval from the Stryker Customer Service Department. An authorization number will be provided which must be printed on the returned merchandise. Stryker reserves the
right to charge shipping and restocking fees on returned items.
SPECIAL, MODIFIED, OR DISCONTINUED ITEMS NOT SUBJECT TO RETURN.
Damaged Merchandise:
ICC Regulations require that claims for damaged merchandise must be made with the carrier within fifteen
(15) days of receipt of merchandise. DO NOT ACCEPT DAMAGED SHIPMENTS UNLESS SUCH DAMAGE
IS NOTED ON THE DELIVERY RECEIPT AT THE TIME OF RECEIPT. Upon prompt notification, Stryker
will file a freight claim with the appropriate carrier for damages incurred. Claim will be limited in amount to
the actual replacement cost. In the event that this information is not received by Stryker within the fifteen
(15) day period following the delivery of the merchandise, or the damage was not noted on the delivery receipt
at the time of receipt, the customer will be responsible for payment of the original invoice in full.
Claims for any short shipment must be made within thirty (30) days of invoice.
International Warranty Clause:
This warranty reflects U.S. domestic policy. Warranty outside the U.S. may vary by country. Please contact
your local Stryker Medical representative for additional information.
22
European Representative
Stryker EMEA RA/QA Director
Stryker France
ZAC Satolas Green Pusignan
Av. De Satolas Green
69881 MEYZIEU Cedex
France
6300 S. Sprinkle Road, Kalamazoo, MI 49001−9799
(800) 327−0770
www.strykermedical.com
DH 10/03 4700−009−001 REV B
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