SELF-SERVICE / SERVICE COUNTERTOP AMBIENT DISPLAY UNITS
Model CGC2830 in Self-Service
Position and Bracket Angle
PN 54151
Model CGC2830 in Service
Position and Bracket Angle
Model CGC2830
Dimensions: 28 ”L x 25”D x 30 1/2”H
Model CGC3830
Dimensions: 38 ”L x 25”D x 30 1/2”H
Model CGS2830
Dimensions: 28 ”L x 25”D x 30 1/2”H
Model CGS3830
Dimensions: 38 ”L x 25”D x 30 1/2”H
888 E. Porter Road · Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
Each case has its own wiring diagram folded and in
its own packet.
Wiring diagram placement may vary; it may be
placed near ballast box, field wiring box, raceway
cover, or other related location.
is strongly recommended.
CAUTION
CAUTION! POWER CORD AND PLUG MAINTENANCE
Risk of electric shock. If cord or plug becomes damaged,
replace only with cord and plug of same type.
CAUTION! ADVERSE CONDITIONS / SPACING ISSUES
Performance issues caused by adverse conditions are NOT warranted.
Unit must not be exposed to direct sunlight or any heat source
(ovens, fryers, etc.).
WIRING DIAGRAM FORMAT & LOCATION
Each case has its own wiring diagram folded & in its own packet.
Wiring diagram placement may vary; it may be placed near ballast
box, field wiring box, raceway cover, or other related location.
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START-UP AND OPERATION
Set-Up
Remove case from skid.
Before placing case on counter, determine if the
case will be merchandized as a front-mounted case
or a rear mounted case.
This is important because the base spacer must be
installed to the bottom of the case; the base spacer
has a notch in it for the power cord depending on
the direction the case is facing on the counter.
See spacer installation procedure on next page.
Standard Shelf Set-Up
Shelves may be positioned in the down position so
the case can be merchandised as full service case.
Notch on the base spacer faces the rear of case.
Optional Shelf Set-Up
The shelves may be positioned in the up
position. This will allow the case to be turned
around and merchandise from a rear
Move down 2 slots
mounted position.
Notch on the base spacer must face the
direction in which the cord exits the base.
See illustrations below for views of
from middle position
self-service vs. service display cases.
No Open Slots
1 Open Slot
1 Open Slot
Standard
Shelf Set-Up
from top position
Move down 1 slot
Tilt up from
bottom slot position
Optional Shelf
Model Displayed
as Self-Service
Case
Model Displayed
as Service Case
Set-Up
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START-UP AND OPERATION, CONTINUED
Setup
Locate base spacer in location to put case (Cord notch
to be in direction of cord to exit).
Sit case on spacer carefully routing power cord thru
notch.
Remove inside deck pan and fasten base to spacer
with
Removing of Decking
Decking is removable by lifting with finger hole.
Note: The National Sanitation Foundation (NSF®)
requires the following two steps be done before this
case can be used.
1. After case is in position, apply a steady bead of
silicone around the base and counter top.
Apply silicone to notch around cord.
2. Allow 24 hours for the silicone to dry before
using the case.
Plug cord into a certified electrical outlet with ground.
Notch For
Power Cord
Note: Illustration above may not reflect every
Base Spacer
shown in the front
mount position
feature or option of your particular case.
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LIGHTING
Lighting
Warning! Disconnect power before providing
maintenance and service to unit.
Caution: Lamps have been treated to resist
breakage and must be replaced with similarly
treated lamps.
Startup: Turn lights’ “Rocker Switch” on, (switch
location is below doors).
The lights should illuminate immediately.
However, first time lighting may require a short
warm-up period for the bulbs.
Slight dimness or flickering of new bulbs is
normal.
Removal of lamp:
Rotate lamp (1/4-turn) either direction to
disengage (upper or lower) pins/contacts from
lamp-mounting sockets.
Remove bulb by applying even pressure from
back side at the bulb ends and pulling the
remaining contact from sockets.
Installation of lamp:
Align pins with slot.
Insert pins into socket by rotating the bulb
1/4-turn to secure either the (upper or lower)
pin contacts into the sockets.
Rotate remaining bulb contacts (1/4-turn) into
remaining lamp mounting socket contacts.
Top Light
(behind top cover)
Top Shelf Light
Middle Shelf Light
ON
OFF
Rocker Switch
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SERIAL LABEL LOCATION & INFORMATION LISTED / TECHNICAL INFO & SERVICE
Serial Label Location & Information Listed / Technical Information & Service
Serial labels are located near the electrical access on your case.
Serial labels contain electrical Information, as well as regulatory standards to which the case
conforms.
For additional technical information and service, see the TECHNICAL SERVICE page in this
manual for instructions on contacting Structural Concepts’ Technical Service Department.
See image below for sample serial label.
Y
NL
O
SA
PLE
M
----- Sample Serial Label -----
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TROUBLESHOOTING
Case Lights Not Working
System is not Operating
Check bulbs for proper installation and connection.
Check for burned out bulbs.
Clean dirt and dust from the bulbs to prevent flickering.
Confirm the utility power is on.
Check the circuit breaker box for tripped circuits.
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CLEANING SCHEDULE
Cleaning
Daily Weekly Monthly
Clean Case Exterior X
Clean Case Interior X
X
Task
Clean all case exterior surfaces with a household or
commercial glass cleaner and a soft cloth.
Clean the interior case deck and shelving surfaces
with damp cloth.
Stainless Steel Deck Surface:
Wash with a solution of hand dishwashing liquid
detergent and water; or a solution of baking soda and
water. Rinse and polish dry with paper towel or soft
cloth.
Never use scouring powders or steel wool as they
will scratch stainless steel.
Brighten by polishing with a cloth dipped in vinegar or
in ammonia; sprinkle baking soda on sponge and rub
gently; rinse. Polish dry with paper towel.
Remove streaks or heat stains from stainless steel by
rubbing with club soda.
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SCC TECHNICAL SERVICE CONTACT INFORMATION & WARRANTY INFORMATION
STRUCTURAL CONCEPTS CORPORATION TECHNICAL SERVICE
PHONE NUMBER: 1.800.433.9489 or For Your Master Service Agent See
All sales by Structural Concepts Corporation (SCC) are subject to the following limited warranty. “Goods” refers to the product or products being sold by SCC.
Warranty Scope: Warranty is for equipment sold in the United States, Canada, Mexico and Puerto Rico. Equipment sold elsewhere may carry modified warranty.
Warranty; Remedies; Limitations. SCC warrants that if any Goods are found by an authorized representative of SCC not to be of good material or workmanship within one
year of the date of shipments SCC will, at its option after inspection by an authorized representative, replace any defective Good or pay the reasonable cost of replacement for
any such defective Goods, provided that written notice of the defect is given to SCC within 30 days of the appearance of such defect. If notice is not given within such period, any
claim for breach of warranty shall be conclusively deemed to have been waived and SCC shall not be liable under this warranty. If SCC is unable to repair or replace the defective
Goods, SCC shall issue a credit to the Purchaser for all or part of the purchase price, as SCC shall determine. The replacement or payment in the manner described above shall
be the sole and exclusive remedy of Purchaser for a breach of this warranty. If any Goods are defective or fail to conform to this warranty, SCC will furnish instructions for their
disposition. No Goods shall be returned to SCC without its prior consent.
SCC’s liability for any defect in the Goods shall not exceed the purchase price of the Goods. SCC SHALL HAVE NO LIABILITY TO PURCHASE FOR CONSEQUENTIAL
DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC
INJURY DUE TO ANY DEFECT IN THE GOODS OR ANY BREACH OF SCC, SCC SHALL NOT BE LIABLE TO THE PURCHASER IN TORT FOR ANY NEGLIGENT DESIGN
OR MANUFACTURE OF THE GOODS, OR FOR THE OMISSION OF ANY WARNING THEREFROM.
SCC shall have no obligation or liability under this warranty for claims arising from any other party’s (including Purchaser’s) negligence or misuse of the Goods or environmental
conditions. This warranty does not apply to any claim or damage arising for or cause by improper storage, handling, installation, maintenance, or from fire, flood, accidents,
structural defects, building settlement or movement, acts of God, or other causes beyond SCC’s control.
Except as expressly stated herein, SCC makes no warranty, express, implied, statutory or otherwise as to any parts or goods not manufactured by SCC. SCC shall warrant such
parts or Goods only (I) against such defects, (II) for such periods of time, and (III) with such remedies, as are expressly warranted by the manufacturer of such parts of Goods.
Notwithstanding the foregoing, any warranty with respect to such parts of Goods and any remedies available as a result of a breach thereof shall be subject to all of the
procedures, limitations, and exclusions set forth herein.
THE WARRANTIES HEREIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. IN PARTICULAR, SCC MAKES NO WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No representative, agent or dealer of SCC has authority to modify, expand, or extend this Warranty, to waive any of the limitations or exclusions, or to make any different or
additional warranties with respect to Goods.
Period of Limitations. No claim, suit or other proceeding may be brought by Purchaser for any breach of the foregoing warranty or this Agreement by SCC or in any way arising
out of this Agreement or relating to the Goods after one year from the date of the breach. In the interpretation of this limitation on action for a breach by SCC, it is expressly
agreed that there are no warranties of future performance of the goods that would extend that period of limitation herein contained for bringing an action.
Indemnifications. Purchaser agrees to indemnify, hold harmless, and defend SCC if so requested, from any and all liabilities, as defined herein, suffered, or incurred by SCC as
a result of, or in connection with, any act, omission, or use of the Goods by Purchaser, its employees or customers, or any breach of this Agreement by Purchaser. Liabilities
shall include all costs, claims, damages, judgments, and expenses (including reasonable attorney fees and costs).
Remedies of SCC. SCC’s rights and remedies shall be cumulative and may be exercised from time to time. In a proceeding or action relating to the breach of this Agreement by
Purchaser, Purchaser shall reimburse SCC for reasonable costs and attorney’s fees incurred by SCC. No waiver by SCC of any breach of Purchaser shall be effective unless in
writing nor operate as a waiver of any other breach of the same term thereafter. SCC shall not lose any right because it has not exercised it in the past.
Applicable Law. This Agreement is made in Michigan and shall be governed by and interpreted according to Michigan law. Any lawsuit arising out of this Agreement or the Goods
may be handled by a federal or state court whose district includes Muskegon County, Michigan, and Purchaser consents that such court shall have personal jurisdiction over
Purchaser.
Miscellaneous. If any provision of this Agreement is found to be invalid or unenforceable under any law, the provision shall be ineffective to that extent and for the duration of
the illegality, but the remaining provisions shall be unaffected. Purchaser shall not assign any of its rights nor delegate any of this obligations under this Agreement without prior
written of SCC. This Agreement shall be binding upon and inure to the benefit of SCC and Purchaser and each of their legal representatives, successors and assigns.
SCC warrants its products to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of delivery.
This warranty is extended only to the original purchaser for use of the Goods. It does not cover normal wear parts such as plastic tongs, tong holders, tong cables, bag holders,
or acrylic dividers.
General Conditions. All service labor and/or parts charges are subject to approval by SCC. Contact the Customer Service Department in writing or call 231-798-8888.
All claims must contain the following information: (1) model & serial code number of equipment; (2) the date and place of installation; (3) the name and address of the agency
which performed the installation; (4) the date of the equipment failure; and (5) a complete description of the equipment failure and all circumstances relating to that failure.
Once the claim has been determined to be a true warranty claim by SCC’s Customer Service Department, the following procedure will be taken: (1) replacement parts will be sent
at no charge from SCC on a freight prepaid basis; (2) reimbursement for service labor will be paid if the following conditions have been met - (a) prior approval of service agency
was awarded from the Customer Service Department; and (b) an itemized statement of all labor charges incurred is received by the Customer Service Department. The cost of
the service labor reimbursement will be based on straight time rates and reasonable time for the repair of the defect.
If problems occur with any compressor, notify SCC’s Customer Service Department immediately. Any attempt to repair or alter the unit without prior consent from the Customer
Service Department will render any warranty claim null and void. This warranty and protection plan does not apply to any condensing unit or any part thereof which has been
subject to accident, negligence, misuse, or abuse, or which has not been operated in accordance with the manufacturer’s recommendations or if the serial number of the unit has
been altered, defaced, or removed.
Limit of Liability. The limit of liability of SCC toward the exchange cost of the original condensing unit, F.O.B. SCC, Norton Shores, MI, of each motor-compressor assembly
replaced during the warranty shall not exceed manufacturer's current established wholesaler’s exchange price and in no case shall the labor of removing or replacing the
motor-compressor or parts thereof be the responsibility of SCC.
11
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