INSTALLATION: CASE REMOVAL / POSITIONING & ALIGNING CASE ………………………………..
INSTALLATION, CONT’D: OPTIONAL SECURITY COVER INSTRUCTIONS …………………………..
FRONT GRILLE ACCESS / CHECK CONDENSER PAN / REFRIGERATION ASS’Y / TURN ON
POWER ……………………………………..………………….…………………………...…………..
CHECK EVAPORATOR COIL FAN DISCHARGE / TXV [THERMOSTATIC EXPANSION VALVE] ..…
HONEYCOMB AIR DIFFUSER ACCESS ……………………………………...…...…………….………….
HONEYCOMB AIR DIFFUSER REMOVAL / INSTALLATION ……………………....…………….…...….
LIGHT FIXTURES [FLUORESCENTS & MINI-LEDs] ...…………………………………………………….
OPTIONAL ROLL-DOWN SECURITY COVER - MODEL B4732 ILLUSTRATED ...…………………….
WALL SPACING / REAR VENTING - MODEL B43C ONLY ……………………………………………….
CONDENSATE PAN ACCESS: STANDARD UNITS ………..………………………………………..….....
CONDENSATE PAN ACCESS: REMOTE UNITS WITH CONDENSATE PANS ONLY ………….........
SELF-CONTAINED HOT GAS LOOP CONDENSATE PACKAGE LAYOUTS …………………………..
LOAD LEVEL GUIDE / TEMPERATURE GUIDE [MODEL B42 SHOWN / APPLICABLE TO ALL
OTHER MODELS IN MANUAL] …..……………………………………………………………… …..
CLEANING SCHEDULE [TO BE PERFORMED BY STORE PERSONNEL] …..……………….………..
PREVENTIVE MAINTENANCE [TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY]
TROUBLESHOOTING [TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY] .…..……
TROUBLESHOOTING [BY TRAINED SERVICE PROVIDERS ONLY] - CONDENSING SYSTEM ......
TROUBLESHOOTING [BY TRAINED SERVICE PROVIDERS ONLY] - EVAPORATOR SYSTEM .….
SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE ……….…..…...…..
CAREL® CONTROLLER OPERATING INSTRUCTION …………………………………………..………..
TECHNICAL SERVICE CONTACT INFORMATION & WARRANTY INFORMATION …...………..…….
3-4
5
6
7
8
9
10
11-12
13
14
15
16
17
18
19
20-22
23-25
26
27
28
29-31
32
Models and Dimensions
Model B32: 36”L* x 24”D x 81”H~
Model B3632: 36 5/8”L* x 32”D x 82 1/4”H~
Model B42: 47”L* x 24”D x 81”H~
Model B42C: 45”L* x 31 3/4”D x 81 7/8H~
Model B43C: 39 7/8”L* x 36 3/4D” x 61 1/4”H~
Model B4732: 47 1/2* x 32”D x 82 1/4”H~
*Includes End Panels / ~ With Adjustable Levelers Extended 1 5/8” Below Base Frame
Model B5932: 59 1/2* x 32”D x 82 1/4”H~
Model B62: 68”L* x 24”D x 81”H~
Model B7132: 71 5/8”L* x 32”D x 82 1/4”H~
Model B82: 90”L* x 24”D x 81”H~
Model B8832: 88 1/4”L* x 32”D x 82 1/4”H~
Model B9232: 92 5/8”L* x 32”D x 82 1/4”H~
2
Page 3
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 1 of 2
OVERVIEW
These Structural Concepts merchandisers are
designed to merchandise packaged products at 41 °F
[5 °C] or less product temperatures.
Product must be pre-chilled to 41 °F [5 °C] or less
product temperatures prior to placing in merchandiser.
Cases should be installed and operated according to
this operating manual’s instructions to ensure proper
performance.
Improper use will void warranty.
CASE TYPE
This unit is designed for the display of products in ambient
store conditions where temperatures and humidity are
maintained within a specific range.
For Type 1 Conditions (most cases): ambient
conditions are to be at 55% maximum humidity and
maximum temperatures of 75 °F [24 °C].
For Type 2 Conditions: ambient conditions are to be
at 60% maximum humidity and maximum
temperatures of 80 °F [27 °C].
If unsure if unit is designed for Type 1 or 2, see tag
next to serial label. See SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE
section in this manual for sample serial labels.
COMPLIANCE
Performance issues when in violation of applicable
NEC, federal, state and local electrical and plumbing
codes are not covered by warranty.
See below compliance guideline.
WARNINGS
This sheet contains important warnings to prevent
injury or death.
Please read carefully!
PRECAUTIONS, CORD/PLUG MAINTENANCE &
WIRING DIAGRAM INFORMATION
See next page for PRECAUTIONS, CORD/PLUG
MAINTENANCE and WIRING DIAGRAM information.
WARNING
ELECTRICAL
HAZARD
WARNING
KEEP
HANDS
CLEAR
WARNING
HOT
SURFACE
COMPLIANCE
This equipment MUST be installed in compliance with
all applicable NEC, federal, state and local
electrical and plumbing codes.
WARNING
Risk of electric shock. Disconnect power before servicing unit.
CAUTION! More than one source of electrical supply is
employed with units that have separate circuits.
Disconnect ALL ELECTRICAL SOURCES before servicing.
WARNING
Hazardous moving parts. Do not operate unit with covers removed.
Fan blades may be exposed when deck panel is removed.
Disconnect power before removing deck panel.
WARNING
Condensate Pan is Hot!
Disconnect and allow to cool
before cleaning or removing from case.
3
Page 4
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 2 of 2
PRECAUTIONS
This sheet contains important precautions to prevent
damage to unit or merchandise.
Please read carefully!
See previous page for specifics on OVERVIEW,
TYPE, COMPLIANCE and WARNINGS.
CAUTION! LAMP REPLACEMENT GUIDELINES
LED lamps reflect specific size, shape and overall design.
CAUTION
Any replacements must meet factory specifications.
Fluorescent lamps have been treated to resist breakage and
must be replaced with similarly treated lamps.
CAUTION! GFCI BREAKER USE REQUIREMENT
If N.E.C. (National Electric Code) or your local code
you MUST use a GFCI breaker in lieu of a GFCI receptacle.
CAUTION! POWER CORD AND PLUG MAINTENANCE
Risk of electric shock. If cord or plug becomes damaged,
replace only with cord and plug of same type.
WIRING DIAGRAM
Each case has its own wiring diagram folded and in its
own packet.
Wiring diagram placement may vary; it may be placed
near ballast box, field wiring box, raceway cover, or
other related location.
CAUTION
CAUTION! ADVERSE CONDITIONS / SPACING ISSUES
Performance issues caused by adverse conditions are NOT warranted.
End panels must be tightly joined or kept at least 6-inches away from
any structure to prevent condensation.
Unit must be kept at least 15-feet from exterior doors, overhead HVAC
vents or any air curtain disruption to maintain proper temperatures.
Unit must not be exposed to direct sunlight or any heat source
(ovens, fryers, etc.).
Tile floors, low ceilings or small rooms increase noise level. Whisper
Cool compressor blankets or remote units resolve noise level issues.
CAUTION! CHECK CONDENSATE PAN POSITION & PLUG
Water on flooring can cause extensive damage!
Before powering up unit, check and confirm that:
Condensate pan is DIRECTLY UNDER condensate drain.
Condensate pan plug is securely plugged into receptacle.
Overflow pan has plug connected to its box. Units with
optional Clean Sweep™ MUST HAVE two plugs connected.
4
Page 5
INSTALLATION: CASE REMOVAL / POSITIONING & ALIGNING CASE
1. Remove Case From Skid (Levelers)
Remove shipping brace that may be securing
case to skid.
Support case to prevent tipping.
Caution! Levelers can be damaged if case hits
floor with heavy force!
Carefully slide unit
to rear of skid and
tip backward off
skid.
Illustration may
not reflect every
feature or option
of your particular
case.
Slide Skid Out
Case can be repositioned with pallet truck when front lower
panel is removed. Blocking may be necessary to obtain
adequate height.
2. Remove Case From Skid (Casters)
Remove shipping brackets that may be securing
casters to skid
Place ramp up against skid (to allow case to
smoothly slide off from skid).
Maintain support of case at all times or center
of gravity may cause case to fall.
Unlock Casters. Roll unit to rear of skid.
Roll down ramp
and off from skid.
Note: Illustrations
shown reflect a
general outline of
sample cases and
do not reflect
features or
options of your
particular model.
Ramp
Support
while
rolling
case
down
ramp.
3. Position & Align Case Alongside Other
Cases
Before adjusting levelers, make certain that the
case is in proper position and, if required, aligned
with adjoining case(s).
This may require the repositioning of the case you
are installing or
4. Adjust Levelers
After case is in proper position, adjust case so it is
level and plumb (see illustration at right).
You may need to remove front and/or rear
Toe-Kick to access levelers.
Use adjustable wrench to adjust leveler.
Depending upon case weight it may be necessary
to use a Pry Bar to accomplish this task.
Do not use Pry Bar on Toe-Kick as it may buckle.
Do not use Pry Bar on End Panel as it may chip.
Use Pry Bar ONLY on Base Frame to avoid
Caution! Security Cover MUST Be Placed On
OUTSIDE of Acrylic Air Deflector and INSIDE
Lower Security Bracket To Fit Properly.
> Steps A, B and C correspond to this sheet’s
illustrations A, B and C. Follow these step-by-step
instructions for proper security cover placement.
A. Firmly hold security cover handles, and place the
bottom of the security cover on the OUTSIDE of
the acrylic air deflector and INSIDE of lower
security bracket.
B. Lean upper edge of security cover against upper
bracket retainer (shown with hidden lines in
illustration ”B” on this sheet).
Note: Illustrations Shown May Not
Exactly Reflect Every Feature or
Option of Your Particular Case.
C. Check that the lock properly rotates its locking
mechanism into support angle slot (at upper
area).
> When removing security cover from case, store in
safe location away from foot traffic.
> Manufacturing note: if your case DOES NOT HAVE
the hardware shown on this sheet for proper
placement of security cover, contact Structural
Concepts Corporation Technical Service. Toll-free
number is listed on the last page of this document.
Upper Bracket
B
Retainer
C
Lock
Security
Cover
Handles
Caution! Security Cover
MUST Be Placed On
OUTSIDE of Acrylic Air
Deflector and INSIDE
Lower Security Bracket
A
Lower Security
Bracket
Support
Angle Slot
Acrylic Air
Deflector
6
Page 7
FRONT GRILLE ACCESS / CHECK CONDENSER PAN / REFRIGERATION ASS’Y / TURN ON POWER
1. Front Grille
Front grille can be accessed from case by removing two
(2) screws holding grille in place. See illustrations at
top-right.
Remove front grille from front of case.
Front grille may be reattached in same manner.
2. Check That Condensate Pan is Properly
Connected To Outlet
Caution! Condensate pan can come unplugged
from its electrical outlet during shipment!
If case runs without proper connection, water will
overflow condensate pan and drain onto floor causing
damage!
Before turning case on, check that power cord from
condensate pan is properly plugged in.
See TROUBLESHOOTING section in operating manual
for additional information.
One Screw at
Each End
Holds Front
Grille to Case
3. Sliding Refrigeration Assembly Out From
Underside Of Case
At shipment, removal of compressor pan shipment
screws may be necessary to access refrigeration ass’y.
Refrigeration assembly base rests on plastic glides.
Slide refrigeration assembly out from under case.
4. Turning On Power To Case
Plug in power cord.
Main power switch may be turned on by reaching
through front grille; however, removal of front grille will
allow unhindered access.
Main power switch is located on main ballast box,
below controller. See illustration at right.
Controller
Compressor Pan
Shipment Screw
Main Power
Switch
7
View of Condenser Coils After
Removal of Front Grille
View at left is of
Refrigeration Assembly
Slid Out From Under Case
Page 8
CHECK EVAPORATOR COIL FAN DISCHARGE / TXV [THERMOSTATIC EXPANSION VALVE]
1. Evaporator Coil Fan Discharge
When Main Power Switch is turned on, Refrigeration Assembly will energize (see CASE START-UP &
REFRIGERATION ASSEMBLY ACCESS section).
Evaporator coil fans should turn on. From inside of the case, check for discharge air from front baffle to
confirm that the fans are functioning properly.
When the case is in a start up mode or has been idle for a long period of time, the unit will require 75
minutes of run time to pull-down temperature.
See below illustration.
2. TXV [Thermostatic Expansion Valve]
TXV is under TXV access panel.
Decking must be removed for access.
TXV cover must also be removed for access (remove two thumb screws).
See illustration below.
Note: Standard cases have TXV at customer-left. For cases with EnergyWise, TXV is at customer-right.
Decking
TXV Cover
(shown removed)
Case shown with End Panel, Decking, and TXV Cover removed.
Note
: Illustration above has TXV at customer right. Your case (if standard /
non-EnergyWise refrigeration package) will have TXV accessible at customer-left.
8
Page 9
HONEYCOMB AIR DIFFUSER ACCESS
1. Honeycomb Air Diffuser Access
Honeycomb is located in discharge air duct.
See illustration below.
Note: Depending upon model chosen, illustrations shown below may not exactly reflect every design
feature or option as yours.
Honeycomb
Air Diffuser
Majority of Models’
Header Design
Honeycomb
Air Diffuser
Model B43C
Header Design
9
Page 10
HONEYCOMB AIR DIFFUSER REMOVAL / INSTALLATION
2. Honeycomb Air Diffuser Removal
A. Wedge a non-metallic device of suitable strength
(such as a ballpoint pen) between the honeycomb
and the end panel.
Caution
(that prevents condensation on the lamp assembly).
B. Apply pressure to collapse the honeycomb to
allow it to be pulled out of honeycomb retainer.
C. Carefully pry downward and away from the
honeycomb retainer.
1. Use SCC supplied brush to reach in and, with
outward sweeping motion, pull any crumbs or residue
out of honeycomb area.
2. Clean honeycomb with warm water and soap
solution. Submerse if necessary. Use brush to
dislodge stubborn or sticky residue. Dry by using
vacuum’s blow mode (vs. suction mode).
3. Honeycomb Air Diffuser Installation
D. Squeeze honeycomb to allow it to fit into the
honeycomb retainer.
E. Carefully slide honeycomb into place.
F. Adjust honeycomb so that it fits flat
retainer. It must not be wavy or out of position.
Note: For honeycomb air diffusers in other locations,
these same general instructions apply.
! Use care not to dislodge the heating wire
against
Photos below may not
reflect the exact layout or
design of your particular
honeycomb air diffuser.
A
B
F
D
C
E
10
Page 11
LIGHT FIXTURES - PAGE 1 of 2
1. Light Fixtures - Fluorescents
Warning! Disconnect power before providing
maintenance and service to unit.
Caution: Lights have been treated to resist
breakage and must be replaced with similarly
treated lights.
Light switch is located at customer-left of case just
under header, behind honeycomb. It is to the left of
the header light socket.
See illustration directly below.
Turning on light switch will turn on ALL lights in
entire case.
Light fixtures are to be located on underside of shelf
assembly, at the top inside of case, and lower front
nose of case.
Removal of lamp:
Rotate lamp (1/4-turn) either direction to
disengage (upper or lower) pins/contacts from
lamp-mounting sockets.
Remove bulb by applying even pressure from
back side at the bulb ends and pulling the
remaining contact from sockets.
Installation of lamp:
Align pins with slot.
Insert pins into socket by rotating the bulb 1/4-turn
to secure either the (upper or lower) pin contacts
into the sockets.
Rotate remaining bulb contacts (1/4-turn) into
remaining lamp mounting socket contacts.
>> See next page for Mini-LED lighting specifics
Light Switch Header Light
Shelving
Lights
11
Page 12
LIGHT FIXTURES - PAGE 2 of 2
2. Light Fixtures - Mini-LEDs
Warning! Disconnect power before providing
maintenance and service to unit.
Caution: When replacing mini-LED lights, you
must replace with similar lights.
Light switch is located at customer-left of case under
header, behind honeycomb.
See illustration below-left.
Turning on light switch will turn on ALL lights in
entire case.
Removal / Replacement of Mini-LED Light
Fixtures
Removal of lamp:
Mini-LED lights rarely require change-out.
Contact Structural Concepts’ Technical Service
Department for replacement parts (see the
Technical Service section of operating manual).
Light Switch
Replacement of lamp:
To replace Mini-LED Light Fixture, disconnect
existing light from its brackets. Replace.
Note: Mini-LED Light and Plug must be connected
in a specific manner or they will not work.
Make certain that oval form of plug connects to
oval form of Mini-LED end cap.
See illustrations immediately below.
>> See previous page for specifics pertaining to
fluorescent lighting.
Mini-LED’s
Oval Form
Plug’s
Mini-LED
Light Fixture
Oval
Form
--- Case Front of Model B43C ---
--- Case Right Side of Model B43C ---
12
Page 13
OPTIONAL ROLL-DOWN SECURITY COVER - MODEL B4732 ILLUSTRATED / YOUR MODEL MAY VARY
Roll Down Security Cover (Optional): Shown Extended
Optional roll down security cover has two handles for
grasping, lowering and raising.
After roll-down cover is lowered, key may be turned
clockwise to lock latch into strike bracket.
Turn counter-clockwise to unlock.
Keep keys in safe and secure place.
Views Below Shown Partially
Disassembled With Transparent Components
For Illustrative Purposes Only
Key Slot
Lock
Mechanism
Latch
Roll-Down Security Cover
Lock
Keys
Strike Bracket
Handles [For Lowering &
Raising Security Cover]
13
Page 14
WALL SPACING / REAR VENTING - MODEL B43C ONLY
Wall Spacing / Rear Venting - Model B43C Only
Caution: Venting is an integral part of case temperature management. Do not remove rear panel!
Rear Grille: Rear grille may be removed (by removing 4 screws) for service or maintenance of
condenser unit. Return rear grille to case rear when completed.
Upper
Vent
Rear
Panel
--- Case Right Side of Model B43C ---
Rear Grille
14
Page 15
CONDENSATE PAN ACCESS: STANDARD UNITS
Condensate Pan Access
Warning! Disconnect power before providing maintenance and service to unit.
First, remove the Front Grille and slide out the Refrigeration Assembly. See FRONT GRILLE ACCESS /
CHECK CONDENSER PAN / REFRIGERATION ASS’Y / TURN ON POWER section in this operating
manual for instructions.
Unplug the condensate pan from its outlet.
Remove the two (2) screws holding the condensate pan foot to the condensate pan support (see
illustration below).
Carefully slide the condensate pan off from the condensate pan support.
When done servicing or cleaning, return and reconnect in reverse order it was removed.
Note: Depending upon your
particular refrigeration package,
removable, electric-coil condensate
pan may not be part of case.
Cases with EnergyWise refrigeration
packages DO NOT have a removable
electric-coil condensate pan.
Two (2) Condensate Pan
Screws (Connecting
Pan Foot To Support)
---- Case Front (Refrigeration Assembly Removed) ----
15
Condensate
Pan
Condensate
Pan Foot
Condensate
Pan
Support
Page 16
CONDENSATE PAN ACCESS: REMOTE UNITS WITH CONDENSATE PANS ONLY
Condensate Pan Access and/or Removal
Caution: Only trained service providers are
to provide maintenance and service to unit.
Warning! Disconnect power before providing
maintenance and service to unit.
To access, remove the front panel. Simply lift
panel up and off (no screw removal is required).
To service or clean, unplug the condensate pan
from its outlet.
Remove the screws holding the condensate pan
foot to the condensate pan support (see
illustration below).
Carefully slide the condensate pan off from its
support.
When done servicing or cleaning, return and
reconnect in reverse order it was removed.
Fan To
Condensate Pan
Condensate Pan
Cover
Condensate Pan
Feet/Support
Condensate
Pan
Rear Panel
Case Rear View of Condensate
Cover and Exhaust Fan
Pan
(Rear Panel Removed)
Drain
Drain
Drain Pipe
P-Trap
16
Page 17
SELF-CONTAINED HOT GAS LOOP CONDENSATE PACKAGE LAYOUTS
Self-Contained Hot Gas Loop
Condensate Packages
Caution: Only trained service
providers are to provide
maintenance and service to unit.
Warning! Disconnect power before
providing maintenance and service
to unit.
Majority of Models’
Condenser Package
Component Layout
Refrigeration U-Tubes
Condenser Coil
Condenser Coil
Housing
Fan & Housing
Condenser Coil
Fans & Housing
Condenser Coil
Housing
Electrical Box
Overflow Pan
Hot Gas
Condensate
Coils and Pan
Compressor
Embraco
Starter Unit
Sight Glass
Filter Dryer
Refrigeration
U-Tubes
Compressor
Model B43C
Condenser Package
Component Layout
Hot Gas Condensate
Coils and Pan
Overflow Pan
Electrical Box
Embraco
Starter Unit
Sight Glass
Filter Dryer
17
Page 18
LOAD LEVEL GUIDE / TEMPERATURE GUIDE [MODEL B42 SHOWN / APPLICABLE TO OTHERS]
LOAD LEVEL & TEMPERATURE GUIDE
CAUTION 1: TO PREVENT PRODUCT FROM FREEZING OR BECOMING
OVERLY WARM, ALLOW AT LEAST 1” SPACE BETWEEN PRODUCT
AND UPPER SHELF LIGHTS.
CAUTION 2: TO PREVENT PRODUCT FROM FREEZING OR BECOMING
OVERLY WARM, DO NOT BLOCK AIR RETURN GRILLE WITH PRODUCT.
NOTE: SEE VIEW AT RIGHT FOR PRODUCT
TEMPERATURE RANGE AT FRONT vs. REAR OF CASE
PACKAGED
PRODUCT
38 °F To 41 °F
PRODUCT AT CASE FRONT
TEMPERATURE
RANGE
CAUTION 1:
TO PREVENT
PRODUCT
FROM
FREEZING OR
BECOMING
OVERLY
WARM,
ALLOW AT
LEAST 1”
SPACE
BETWEEN
PRODUCT
AND UPPER
SHELF
LIGHTS.
IMPROPER PRODUCT PLACEMENT PREVEN TS
PROPER AIRFLOW CAUSING PRODUCT TO FREEZE
OR BECOME OVERLY WARM.
FOLLOW THESE PRODUCT PLACEMENT G UI DELINES
TO MAINTAIN DESIRED PRODUCT TEMPERATURES.
38 °F To 41 °F
PRODUCT AT
CASE FRONT
28 °F To 35 °F
PRODUCT AT
CASE REAR
MODEL B42 FRONT SHOWN [APPLIES TO ALL MODELS].
CASE IS FULLY ASSEMBLED A ND FILLED
WITH PRODUCT FOR ILLUSTRATIVE PURPOSES ONLY.
CAUTION 2:
TO PREVENT
PRODUCT
FREEZING OR
BECOMING
WARM, DO
NOT BLOCK
AIR RETURN
GRILLE WITH
PRODUCT.
18
FROM
OVERLY
MODEL B42 SIDE SHOWN [APPLIES TO ALL MODELS].
CASE IS PARTIALLY DISASSEMBLED AND FILLED
WITH PRODUCT FOR ILLUSTRATIVE PURPOSES ONLY.
Page 19
CLEANING SCHEDULE - TO BE PERFORMED BY STORE PERSONNEL
AREA TO BE CLEANED FREQUENCY INSTRUCTIONS
Case Exterior Daily
Weekly
Case Interior Daily
Weekly
Monthly
Quarterly
Acrylic Air Deflector: Clean with a warm water and
mild soap solution and soft cloth. Never use
ammonia-based cleaners on acrylic.
Condenser Coil: Vacuum or brush grille area on back
of case. See PREVENTIVE MAINTENANCE, Page 1
of 3for illustrations.
Shelves & Decks: Wipe off with moist cloth.
Tub & Drain: Vacuum tub under decks. Clean with
soap and water solution. Wipe dry with clean cloth.
Keep drain free of debris to prevent clogging.
Air Return Grille and Fan Shroud Area: See
Illustration below. 1) Turn off power. 2) Remove decks
from case. 3) Clean with moist cloth.
Honeycomb: Remove the honeycomb. Vacuum, then
clean with warm water and soap. See HONEYCOMB AIR DIFFUSER section of this manual for specifics.
Decking
TXV Cover
(shown
removed)
Above Illustration (With TXV at Customer-Left) is ONLY on Cases With
Standard Refrigeration Package (With Standard Condensate Pan, etc.)
Acrylic Air
Deflector
Front Baffle
(check for
Air Discharge)
19
Page 20
PREVENTIVE MAINTENANCE [TO BE PERFORMED BY TRAINED SERVICE PROVIDER] - Page 1 of 3
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
PREVENTIVE
FREQ. INSTRUCTIONS
MAINTENANCE
Case Exterior Quarterly Standard Condenser Coil and Refrigeration Package:
Warning! Disconnect power from case before beginning!
Note: The vacuum ‘blow mode’ is to be used when cleaning the
condenser coil. Follow these steps:
a. Remove front grille (by removing thumbscrews).
b. Slide out refrigeration assembly.
c. Use vacuum and brush to dislodge and remove dust on and in coil.
d. Place damp rags around condensing fan motor brackets to
collect airborne dust.
e. Using vacuum (in ‘blow mode’) to blow air through condenser coils
and into fans. Blow entire surface of condensing coils to assure that
all entrenched dust is removed. Caution! Coil fins are sharp!
f. Use a clean cloth and hot water with soap solution to wipe down dust
and residue that may form on all parts.
g. Slide refrigeration assembly back under case.
h. Replace rear grille to case (reattach thumbscrews).
See illustrations below.
Note: See SELF-CONTAINED HOT GAS LOOP CONDENSATE
PACKAGE LAYOUTS section in manual for EnergyWise condenser units.
Condenser Coils
Refrigeration
Assembly
Condenser
Coil Fan
Compressor
Condenser
Coil Tubing
Filter
Drier
Enlarged, Rotated View of Refrigeration
Assembly (Yours May Vary).
See next page for EnergyWise System
20
Page 21
PREVENTIVE MAINTENANCE [TO BE PERFORMED BY TRAINED SERVICE PROVIDER] - Page 2 of 3
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
PREVENTIVE
FREQUENCY INSTRUCTIONS
MAINTENANCE
Case Exterior Quarterly
Quarterly Condensate Pan:
Under Case Cleaning: Whenever Refrigeration Assembly is
removed from underside of case, vacuum (or use broom) under the
case to remove all dust, debris and dirt that may collect under case.
Warning! Condensate Pan Is HOT! Disconnect power from case
and allow to cool before cleaning the Condensate Pan!
See CONDENSATE PAN ACCESS section for in-depth
instructions on accessing the Condensate Pan.
Condensate pan is removable from case (unless your case has
EnergyWise refrigeration package as shown below).
Use a scrub-brush and a de-scaling solution such as CLR®
(to prevent corrosion, lime and rust). Follow instructions as to
proper dilution, safety precautions and scrubbing method.
After thoroughly cleaning pan with scrub-brush and solution,
rinse thoroughly with clean water and then wipe dry.
Slide Refrigeration Assembly back under case (at front).
Replace Front Grille to case.
21
Page 22
PREVENTIVE MAINTENANCE [TO BE PERFORMED BY TRAINED SERVICE PROVIDER] - Page 3 of 3
WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE!
PREVENTIVE
FREQUENCY INSTRUCTIONS
MAINTENANCE
Case Interior Quarterly Tub, Coil, Drain, Fan Blades, Motors, Brackets:
Disconnect power from the case before cleaning the Tub, Coil, Fan,
Motor and Drain Area!
Remove Decking, Sub-Deck (if any) and Fan Shroud.
Use vacuum to clean Condenser Coils.
Clean Tub, Coil and Drain with warm water, clean cloth, brush
and mild soap solution.
Remove any debris that may clog drain.
Wipe down Fan Blades, Motors and Brackets with moist cloth.
Replace Decking, Sub-Deck (if any) and Fan Shroud.
Quarterly
Honeycomb: Remove the honeycomb. Vacuum, then clean with
warm water and soap. See HONEYCOMB AIR DIFFUSER section
of this manual for specifics.
Fan Assembly
(Typical)
Fan
Shroud
Pressure
Switches
TXV
Evaporator
Coils
TXV
Drain Trough
Along Entire
Tub
Drain
Case shown with End Panel,
Case shown with End Panel, Deck,
and TXV Cover removed.
Decks, Fan Shroud and TXV
Cover removed.
Above Illustrations (With TXV at Customer-Right) is ONLY on Cases With
EnergyWise Refrigeration Package (With Hot Gas Loop Condensate System)
22
Page 23
TROUBLESHOOTING [TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY] - PAGE 1 of 3
CONDITION TROUBLESHOOTING
Case Not Lining
Up
Water Is On The
Floor
See Installation section in this manual for instructions on properly aligning case
(alongside other cases) and adjusting levelers.
Caution! Water on flooring can cause much damage! Until cause is determined
(and repaired), follow these procedures:
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use ‘catch pans’ for water to drain into. Swap out regularly until case has
completely drained.
Note: See Drain, Hose and Bracket Placement Illustrations sheet in this manual for
views of different condensate systems used in display cases.
Check that the drain trap is free of debris.
Check that the drain hose is correctly positioned over condensate pan (or floor drain,
for remote units).
Check store conditions. To prevent condensation in NSF® Type 1 environments,
maximum conditions are to be 55% humidity / 75° Fahrenheit. For NSF® Type 2,
maximum conditions are to be 60% humidity / 80° Fahrenheit. See serial label (at
case rear near main power switch) for NSF® Type of your case.
Check condensate pan float for proper operation (electric condensate trays).
Check that condensate pan is properly plugged in or connected.
Caution! Condensate pan may be malfunctioning. If so, water will overflow pan and
seep onto flooring causing damage! Until condensate pan is functioning (or is
replaced), follow these procedures:
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use ‘catch pans’ for water to drain into. Swap out regularly until case has
completely drained.
Caution! Disruption of power can cause water to overflow pan and seep onto
flooring causing damage! Check that power to case is constant. Until power is
restored, follow these procedures:
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use ‘catch pans’ for water to drainage. Swap out regularly until drainage of case
is complete (or until power is restored).
When power to case is restored, condensate pan should function properly and
water will no longer overflow onto flooring.
Caution! Wicking material (if any) on your particular hot gas loop condensate tray
may be dirty or worn and need replacement.
Slide condensate package out from under unit.
After refrigeration system has been carefully slid out, replace wicking material with
new. If wicking material is not available, contact Structural Concepts®. See
toll-free number at last page of this operating manual.
23
Page 24
TROUBLESHOOTING [TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY] - PAGE 2 of 3
CONDITION TROUBLESHOOTING
Fan Emits Excessive
Noise
Fans Are Not Working
Check that the case is aligned, level and plumb.
Check evaporator fan for cleanliness.
Unplug/power off fan motors. Check motor shaft for bearing wear.
Check that fan motors are securely mounted in brackets.
Verify that fan blades are securely mounted to fan motor.
Check that nothing is preventing blade rotation.
Check that the fan shroud is properly secured.
Check that the MAIN power switch is on.
Check that fans are plugged in at the fan shroud.
Digital Control Display
Is Blank
System Not Operating
Check for foreign material obstructing fan performance.
Check that fan blades freely rotate within fan shrouds
Check that power is going to fans
Check that fan wiring is connected on terminal blocks.
Check that the MAIN power switch is on.
Check the circuit breaker box for tripped circuits.
Check that the utility power is on.
Check that the MAIN power switch is on.
Check the circuit breaker box for tripped circuits.
24
Page 25
TROUBLESHOOTING [TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY] - PAGE 3 of 3
CONDITION TROUBLESHOOTING
Case Lights Are Not
Working
Control Display Is
Flashing
Case Is Not Holding
Temperature
Check that light switch is in the on position.
Check that ALL of the light cords and plugs are properly connected. See
MAINTENANCE - LIGHT FIXTURES (LED LIGHT FIXTURES) section.
Service Technicians Only: Check voltage at LED drivers. If voltage is entering but
not exiting, LED driver may be faulty.
See your case’s serial label for your model’s specified settings. See SERIAL
LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE for label
location, etc.
If a large amount of warm product was added to the case, it will take time for the
temperature to adjust. Unit needs product to be pre-chilled.
Temperature changes during defrost mode but will return to normal. Fourth LED
will indicate defrost cycle in progress.
Check that case is not in sun or near a heat or air-conditioning vent. See
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING /
PLUGS section in manual for adverse conditions/spacing issue parameters.
Condensing Unit Is
Not Operating
If case is located near front doors, temperature fluctuation can hinder unit’s ability
to maintain temperature. See OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS section in manual for adverse conditions/
spacing issue parameters.
Check that condenser coil air filter (attached to rear grille) has been cleaned. See
GENERAL CLEANING [TO BE PERFORMED BY STORE PERSONNEL] section
in operating manual for instructions.
Check that condenser coil has been cleaned.
Check air return grilles for obstructions.
Check sight glass for flashing and/or low charge.
Check Set Point Temperature; it may be adjusted too high.
Check that the power is turned on.
Determine if temperature controller settings are properly set. See your case’s
serial label for your model’s specified settings. See SERIAL LABEL LOCATION &
INFORMATION LISTED / TECH INFO & SERVICE section in manual for label
location, etc.
25
Page 26
TROUBLESHOOTING [BY TRAINED SERVICE PROVIDERS ONLY] - CONDENSING SYSTEM
CONDITION TROUBLESHOOTING
Head Pressure Too
High
Check that the Condensing Coil is not dirty or covered.
Check that Condensing Fans are working.
Check that refrigerant is not overcharged.
Check to verify that a non-condensable is not in the system.
Check that Liquid Line Drier is not plugged.
Check that there are no close-offs around Condensing Coil.
Check Set Point Temp.; it may be adjusted too high.
Head Pressure Too
Low
Check System Operating Temperatures.
Check that Store Ambient Temperature isn’t above maximum allowed. See
Overview and Warnings Section.
Check that Refrigerant Charge isn’t too low.
Check that Suction Pressure isn’t too low.
Check to verify that Compressor Valves aren’t bad.
26
Page 27
TROUBLESHOOTING [BY TRAINED SERVICE PROVIDERS ONLY] - EVAPORATOR SYSTEM
CONDITION TROUBLESHOOTING
Low Suction Pressure
Check that the Refrigerant doesn’t have a low charge.
Check that Expansion Valve (TXV) isn’t restricted.
Check that Liquid Line or Filter isn’t restricted.
Check that Evaporator Motors are working.
Check that High Superheat doesn’t need adjusting.
Check that the Thermostatic Element charge isn’t depleted.
Check that there is air no seepage of air around Condensing Coil.
Check that the Coil is not iced up.
High Suction Pressure
Check that Refrigerant Charge isn’t too high.
Check that Compressor Valves aren’t bad.
Check that the Cooling Load isn’t high.
Check that Superheat Adjustment isn’t low.
Check TXV Bulb Installation
a. Poor thermal contact.
b. Warm location.
Check Compressor: Low capacity means it is undersized for its application.
27
Page 28
SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE
Serial Label Location & Information Listed / Technical Information & Service
Serial Label Location & Information Listed / Technical Information & Service
Serial labels are located near the electrical access on your case.
Serial labels are located near the electrical access on your case.
Serial labels contain electrical, temperature & refrigeration information, as well as regulatory
Serial labels contain electrical, temperature & refrigeration information, as well as regulatory
standards to which the case conforms.
standards to which the case conforms.
For additional technical information and service, see the TECHNICAL SERVICE page in this
For additional technical information and service, see the TECHNICAL SERVICE page in this
manual for instructions on contacting Structural Concepts’ Technical Service Department.
manual for instructions on contacting Structural Concepts’ Technical Service Department.
See images below for samples of both refrigerated and non-refrigerated serial labels.
See images below for samples of both refrigerated and non-refrigerated serial labels.
S
S
S
A
A
M
M
P
P
L
L
A
M
E
E
P
L
ON
ON
E
L
L
Y
Y
O
N
L
Y
Y
Y
L
O
O
L
O
NL
NL
NL
Y
Y
Y
SA
MP
L
E
S
S
O
A
A
N
MP
MP
L
Y
LE
LE
SA
----- Sample Serial Label For Refrigerated Case -----
----- Sample Serial Label For Refrigerated Case -----
M
M
SA
SA
ON
ON
PLE
M
PLE
PLE
----- Sample Serial Label For Non-Refrigerated Case -----
----- Sample Serial Label For Non-Refrigerated Case -----
28
28
Page 29
Read And Save These Instructions - Page 1 of 3
Integrated Electronic
Microprocessor Controller
Programming The Instrument
To Modify The Setpoint
Press and hold the “SET” key for at least 1 second.
Set
Prg
mute
Set
▲
aux
def
▼
▲
aux
3. Quickly press and release the “SET” key again.
Set
To Modify Defrost, Differential, Other Parameters
Prg
mute
2. Confirm by pressing “SET” key.
Set
▲
aux
4. Press “SET” to modify this selected parameter.
Set
▲
aux
Set
7. Press & hold the “Prg” key for at least 5 seconds
Prg
to save changes. This action will also mute the
mute
audible alarm (buzzer) & deactivate the alarm relay.
2. Use arrow keys ▲ ▼ on temperature
def
controller to increase (or decrease) the
▼
setpoint.
Prg
mute
1. Press & hold “Prg” & “SET” keys together
for five (5) seconds; display will flash “0”,
Set
representing password prompt.
Set
▲
aux
3. Press ▲ or ▼ to reach the
def
category to be modified.
▼
Set
▲
aux
5. Increase or decrease the value using
def
the ▲ or ▼ button respectively.
▼
6. Press the “SET” key to temporarily save the new
value and return to the display of the parameter.
Set
Prg
mute
Warning! Save Your Parameter Settings!
1. To store the new parameter values, PRESS and HOLD the “Prg” key for at least 5 seconds.
2. All modifications made to parameters will be lost if you do NOT press a button within 60 seconds. Should
this “timeout” occur, normal operational settings (prior to modifications being made) will resume.
3. If the instrument is switched off before pressing the “Prg” key, all modifications to parameters will be lost.
How To Change Reading From
Fahrenheit (°F) To Celsius (°C)
1. Press and hold “Prg” and “SET” keys
Set
together for at least 5 seconds; display
2. Confirm by pressing “SET” key.
4. Press “SET” to modify this selected
parameter.
will show “0” (password prompt).
def
3. Press ▲ or ▼ until reaching the
parameter “/ 5”.
▼
5. Press ▲ or ▼ to change value to
def
desired setting: “0” for Celsius (°C) or
▼
“1” for Fahrenheit (°F).
6. Press “SET” key to temporarily save the
new value and return to the display of the
parameter.
7. Press & hold “Prg” key for at least 5
seconds to save changes.
will automatically convert to new scale. No
conversion is required.
All sales by Structural Concepts Corporation (SCC) are subject to the following limited warranty. “Goods” refers to the product or products being sold by SCC.
Warranty Scope: Warranty is for equipment sold in the United States, Canada, Mexico and Puerto Rico. Equipment sold elsewhere may carry modified warranty.
Warranty; Remedies; Limitations. SCC warrants that if any Goods are found by an authorized representative of SCC not to be of good material or workmanship within one
year of the date of shipments SCC will, at its option after inspection by an authorized representative, replace any defective Good or pay the reasonable cost of replacement for
any such defective Goods, provided that written notice of the defect is given to SCC within 30 days of the appearance of such defect. If notice is not given within such period, any
claim for breach of warranty shall be conclusively deemed to have been waived and SCC shall not be liable under this warranty. If SCC is unable to repair or replace the defective
Goods, SCC shall issue a credit to the Purchaser for all or part of the purchase price, as SCC shall determine. The replacement or payment in the manner described above shall
be the sole and exclusive remedy of Purchaser for a breach of this warranty. If any Goods are defective or fail to conform to this warranty, SCC will furnish instructions for their
disposition. No Goods shall be returned to SCC without its prior consent.
SCC’s liability for any defect in the Goods shall not exceed the purchase price of the Goods. SCC SHALL HAVE NO LIABILITY TO PURCHASE FOR CONSEQUENTIAL
DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC
INJURY DUE TO ANY DEFECT IN THE GOODS OR ANY BREACH OF SCC, SCC SHALL NOT BE LIABLE TO THE PURCHASER IN TORT FOR ANY NEGLIGENT DESIGN
OR MANUFACTURE OF THE GOODS, OR FOR THE OMISSION OF ANY WARNING THEREFROM.
SCC shall have no obligation or liability under this warranty for claims arising from any other party’s (including Purchaser’s) negligence or misuse of the Goods or environmental
conditions. This warranty does not apply to any claim or damage arising for or cause by improper storage, handling, installation, maintenance, or from fire, flood, accidents,
structural defects, building settlement or movement, acts of God, or other causes beyond SCC’s control.
Except as expressly stated herein, SCC makes no warranty, express, implied, statutory or otherwise as to any parts or goods not manufactured by SCC. SCC shall warrant such
parts or Goods only (I) against such defects, (II) for such periods of time, and (III) with such remedies, as are expressly warranted by the manufacturer of such parts of Goods.
Notwithstanding the foregoing, any warranty with respect to such parts of Goods and any remedies available as a result of a breach thereof shall be subject to all of the
procedures, limitations, and exclusions set forth herein.
THE WARRANTIES HEREIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. IN PARTICULAR, SCC MAKES NO WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No representative, agent or dealer of SCC has authority to modify, expand, or extend this Warranty, to waive any of the limitations or exclusions, or to make any different or
additional warranties with respect to Goods.
Period of Limitations. No claim, suit or other proceeding may be brought by Purchaser for any breach of the foregoing warranty or this Agreement by SCC or in any way arising
out of this Agreement or relating to the Goods after one year from the date of the breach. In the interpretation of this limitation on action for a breach by SCC, it is expressly
agreed that there are no warranties of future performance of the goods that would extend that period of limitation herein contained for bringing an action.
Indemnifications. Purchaser agrees to indemnify, hold harmless, and defend SCC if so requested, from any and all liabilities, as defined herein, suffered, or incurred by SCC as
a result of, or in connection with, any act, omission, or use of the Goods by Purchaser, its employees or customers, or any breach of this Agreement by Purchaser. Liabilities
shall include all costs, claims, damages, judgments, and expenses (including reasonable attorney fees and costs).
Remedies of SCC. SCC’s rights and remedies shall be cumulative and may be exercised from time to time. In a proceeding or action relating to the breach of this Agreement by
Purchaser, Purchaser shall reimburse SCC for reasonable costs and attorney’s fees incurred by SCC. No waiver by SCC of any breach of Purchaser shall be effective unless in
writing nor operate as a waiver of any other breach of the same term thereafter. SCC shall not lose any right because it has not exercised it in the past.
Applicable Law. This Agreement is made in Michigan and shall be governed by and interpreted according to Michigan law. Any lawsuit arising out of this Agreement or the Goods
may be handled by a federal or state court whose district includes Muskegon County, Michigan, and Purchaser consents that such court shall have personal jurisdiction over
Purchaser.
Miscellaneous. If any provision of this Agreement is found to be invalid or unenforceable under any law, the provision shall be ineffective to that extent and for the duration of
the illegality, but the remaining provisions shall be unaffected. Purchaser shall not assign any of its rights nor delegate any of this obligations under this Agreement without prior
written of SCC. This Agreement shall be binding upon and inure to the benefit of SCC and Purchaser and each of their legal representatives, successors and assigns.
SCC warrants its products to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of delivery.
This warranty is extended only to the original purchaser for use of the Goods. It does not cover normal wear parts such as plastic tongs, tong holders, tong cables, bag holders,
or acrylic dividers.
General Conditions. All service labor and/or parts charges are subject to approval by SCC. Contact the Customer Service Department in writing or call 231-798-8888.
All claims must contain the following information: (1) model & serial code number of equipment; (2) the date and place of installation; (3) the name and address of the agency
which performed the installation; (4) the date of the equipment failure; and (5) a complete description of the equipment failure and all circumstances relating to that failure.
Once the claim has been determined to be a true warranty claim by SCC’s Customer Service Department, the following procedure will be taken: (1) replacement parts will be sent
at no charge from SCC on a freight prepaid basis; (2) reimbursement for service labor will be paid if the following conditions have been met - (a) prior approval of service agency
was awarded from the Customer Service Department; and (b) an itemized statement of all labor charges incurred is received by the Customer Service Department. The cost of
the service labor reimbursement will be based on straight time rates and reasonable time for the repair of the defect.
If problems occur with any compressor, notify SCC’s Customer Service Department immediately. Any attempt to repair or alter the unit without prior consent from the Customer
Service Department will render any warranty claim null and void. This warranty and protection plan does not apply to any condensing unit or any part thereof which has been
subject to accident, negligence, misuse, or abuse, or which has not been operated in accordance with the manufacturer’s recommendations or if the serial number of the unit has
been altered, defaced, or removed.
Limit of Liability. The limit of liability of SCC toward the exchange cost of the original condensing unit, F.O.B. SCC, Norton Shores, MI, of each motor-compressor assembly
replaced during the warranty shall not exceed manufacturer's current established wholesaler’s exchange price and in no case shall the labor of removing or replacing the
motor-compressor or parts thereof be the responsibility of SCC.
32
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