This manual provides basic information about the machine. Instructions and suggestions are
given covering its operation and care.
The illustrations and specifi cations are not binding in detail. We reserve the right to make
changes to the machine without notice, and without incurring any obligation to modify or provide new parts for machines built prior to date of change.
DO NOT ATTEMPT to operate the machine until instructions and safety precautions in this
manual are read completely and are thoroughly understood. If problems develop or questions
arise in connection with installation, operation, or servicing of the machine, contact Stoelting.
stoeltingfoodservice.com
Stoelting Foodservice Equipment
502 Highway 67
Kiel, WI 53042-1600
U.S.A.
Read and understand the entire manual before
operating or maintaining Stoelting equipment.
This manual provides the operator with information
for the safe operation and maintenance of Stoelting
equipment. As with any machine, there are hazards
associated with their operation. For this reason safety
is emphasized throughout the manual. To highlight
specifi c safety information, the following safety defi ni-
tions are provided to assist the reader.
The purpose of safety symbols is to attract your attention to possible dangers. The safety symbols, and
their explanations, deserve your careful attention
and understanding. The safety warnings do not by
themselves eliminate any danger. The instructions
or warnings they give are not substitutes for proper
accident prevention measures.
If you need to replace a part, use genuine Stoelting
parts with the correct part number or an equivalent
part. We strongly recommend that you do not use
replacement parts of inferior quality.
Safety Alert Symbol:
This symbol Indicates danger, warning or caution.
Attention is required in order to avoid serious personal injury. The message that follows the symbol
contains important information about safety.
Signal Word:
Signal words are distinctive words used throughout
this manual that alert the reader to the existence and
relative degree of a hazard.
WARNING
The signal word “WARNING” indicates a potentially
hazardous situation, which, if not avoided, may result
in death or serious injury and equipment/property
damage.
CAUTION
The signal word “CAUTION” indicates a potentially
hazardous situation, which, if not avoided, may result
in minor or moderate injury and equipment/property
damage.
CAUTION
The signal word “CAUTION” not preceded by the
safety alert symbol indicates a potentially hazardous
situation, which, if not avoided, may result in equipment/property damage.
NOTE (or NOTICE)
The signal word “NOTICE” indicates information or
procedures that relate directly or indirectly to the
safety of personnel or equipment/property.
INTELLITEC2™ FIRMWARE
VERSION UPDATE LOG
The list below shows the history of the fi rmware versions in the IntelliTec2™ control. The information in this manual
refers to Version 20.39.
VERSION 20.52
Released on 8/22/11
• Motor Calibration screen now returns to the current status screen after pressing the left arrow.
• Refer Solenoid text changed to Storage Refrigeration.
• When exporting the error log data the fi le name is now the serial number of machine.
• Serial Number can now be changed in the Modify Contact Information screen.
• CutIn Offset changed to 20 (was 30)
• Default Offtime changed to 450 (was 300)
VERSION 20.39
Released on 3/2/11
• Added phase reversal detection for 3 phase machines
• Added Spigot Open Time error Error 21
• Added support for I/O update
• Changed High Torque Error 2 detection to be directly from motor amperage and not from a calculated factor
VERSION 20.27
Released on 12/28/10
• Added Unit Serial Number to Service Contact Information and Modify Contact Information
• Added Clean Warning to Clean Options
VERSION 20.15
Released 11/23/10
• Added Enable Control to Basic Settings
• Removed Enable CutOut Temp from Basic Settings
• Changed CutOut Consistency to CutOut Consistency Offset
• Added CutIn Consistency Offset
• Moved Sleep 1 Drive On and Sleep 1 Drive Off to Factory Settings from Advanced Settings
• Moved Stir On and Stir Off to Advanced Settings from Factory Settings
• Added Storage Refrigeration to Storage Settings
• Storage CutIn changed to 37.5°F (was 37°F)
• Moved Pressure Sensing and Liquid Sensing to Factory Settings
• Added Clean Options to Utilities page 1
• Moved Clean Lockout to Clean Options from Utilities page 1
• Added Clean History Log to Clean Options
Service Manual #513659 iii Model F231
VERSION 17.19
Released on 9/8/10
Note: They are few initial machines with 15.19 (8/23/10) where cutout consistency was 70, then pulleys were
changed. T wo machines with 16.19 had 60 as cutout limit, then some minor internal reset timers were changed
and 17.19 released on 9/8/10
• Consistency Limit changed to 60 (was 110 for 1 phase / 80 for 3 phase)
• Moved Stir On and Stir Off to Factory Settings from Basic Settings
• Enable CutOut Temp and CutOut Temp moved to Basic Settings from Factory Settings
• Sleep 1 Drive Off changed to 600 seconds (was 300 seconds)
• Sleep 2 CutIn changed to 33°F (was 38°F)
• Sleep 2 CutOut changed to 30.5°F (was 30°F)
(continued on next page)
VERSION 17.19 (CONTINUED)
• Storage CutOut changed to 32°F (was 31°F)
• Storage Offset changed to 4°F (was 2°F)
• Storage Off Time changed to 13 min (was 2 min)
• Storage On Time changed to 130 sec (was 200 sec)
• Storage Max On changed to 3 min (was 10 min)
• Storage Recovery changed to 4 min (was 1 min)
• Clean Lockout Period moved to Factory Settings from Storage Settings
• Touchpad Lockup moved to Utilities from User Preferences
• Date Format added to Time and Date
• Added second Utilities page
• Changed Utilities page 1 to be accessible to Manager passcode
• Testing and Manual Operation, Restore Factory Defaults, Clear Error Log and Clear Statistics moved to
Utilities page 2 from page 1
The Stoelting F231 fl oor machine is gravity fed. The
machine is equipped with the IntelliTec2™ control which
provides a uniform product. The F231 is designed to
operate with almost any type of commercial soft serve or
non-dairy mixes available, including: ice milk, ice cream,
yogurt, and frozen dietary desserts.
This manual is designed to assist qualifi ed service per-
sonnel and operators in the installation, operation and
maintenance of the Stoelting F231 gravity machine.
Figure 1-1 Model F231
Service Manual #513659 1 Model F231
1.2 SPECIFICATIONS
Figure 1-2 Dimension Specifi cations (variations on spigot handles and casters available)
* Resets any time the PUSH TO FREEZE button is pressed or a spigot is pulled. In order for the mode to change, it has to go through its normal
the freezer will start up in the Serve mode.
1) A stir cycle will start in each mode. The cycle is independent of the freezing cycle.
2) Normal start up mode is Sleep 1 when the number of cycles is set below 99. When cycles are set higher than 99,
3) Sensor failure will keep the control in Serve and Standby modes only.
cycles without reset.
** After the Cycles Until Sleep number is met, Serve 2 Mode goes directly into Sleep 2 Mode.
Note:
active for the Consistency/Consistency setting and monitors CutIn Consistency. Both use CutOut Consistency.
4) A freeze cycle will reset the stir cycle.
5) Serve Mode is active for the Temperature/Consistency setting and monitors CutIn Temperature. Serve 2 Mode is
Temperature
Service Manual #513659 4 Model F231
SECTION 2
INSTALLATION INSTRUCTIONS
2.1 SAFETY PRECAUTIONS
Do not attempt to operate the machine until the safety
precautions and operating instructions in this manual are
read completely and are thoroughly understood.
Take notice of all warning labels on the machine. The labels have been put there to help maintain a safe working
environment. The labels have been designed to withstand
washing and cleaning. All labels must remain legible for
the life of the machine. Labels should be checked periodically to be sure they can be recognized as warning labels.
If danger, warning or caution labels are needed, indicate
the part number, type of label, location of label, and quantity
required along with your address and mail to:
STOELTING
ATTENTION: Customer Service
502 Hwy. 67
Kiel, Wisconsin 53042
2.2 SHIPMENT AND TRANSIT
The machine has been assembled, operated and inspected
at the factory. Upon arrival at the fi nal destination, the
entire machine must be checked for any damage which
may have occurred during transit.
With the method of packaging used, the machine should
arrive in excellent condition. THE CARRIER IS RESPONSIBLE FOR ALL DAMAGE IN TRANSIT, WHETHER
VISIBLE OR CONCEALED. Do not pay the freight bill
until the machine has been checked for damage. Have
the carrier note any visible damage on the freight bill. If
concealed damage and/or shortage is found later, advise
the carrier within 10 days and request inspection. The
customer must place claim for damages and/or shortages
in shipment with the carrier. Stoelting, Inc. cannot make
any claims against the carrier.
2.3 MACHINE INSTALLATION
WARNING
Installation must be completed by a qualifi ed
electrician/refrigeration specialist.
Incorrect installation may cause personal injury,
severe damage to the machine and will void factory warranty.
A. Uncrate the machine.
B. Install the four casters. Turn the threaded end
into the machine until no threads are showing. To
level, turn out casters no more than 1/4” maximum,
then tighten all jam nuts.
C. The machine must be placed in a solid level
position.
NOTE
Accurate leveling is necessary for correct drainage
of freezing cylinder and to insure correct overrun.
D. Machines with air cooled condensers require a
minimum of 3” (7,5cm) of space on both sides
for proper circulation. (Fig. 2-1)
E. Machines that have a water cooled condenser
require 1/2” NPT supply and drain fi ttings.
Figure 2-1 Space and Ventilation Requirements
2.4 INSTALLING PERMANENT WIRING
To install wiring follow the steps below:
A. Refer to the nameplate on the side panel of the
machine for specifi c electrical requirements. Make
sure the power source in the building matches
the nameplate requirements.
B. Remove the back panel and the junction box
cover located at the bottom of the machine.
C. Install permanent wiring according to local code.
Installation of the machine involves moving the machine
close to its permanent location, removing all crating, setting in place, assembling parts, and cleaning.
Service Manual #513659 5 Model F231
2.5 INITIAL STARTUP OF INTELLITEC2™
Before completing the following procedures, follow the
steps in Section 3 to disassemble, clean, lubricate and
sanitize the machine.
NOTE
IntelliT ec2™ startup must be completed by a trained
authorized service provider or Stoelting distributor.
A. Locate a copy of the latest fi rmware fi le (uezimage.
rom) and service contact fi le (info.txt).
B. Modify the info.txt fi le with information from the
service company using the instructions in the fi le.
C. Put the fi rmware fi le and service contact fi le onto
the root level of a USB fl ash drive (do not put the fi les into any folder).
D. Insert the fl ash drive into the USB port of the
machine.
E. Fill the mix containers in the cabinet with mix.
F. Connect power to the machine and press the
Main Power On/Off button and the Pump On/Off
buttons.
SETTING CONTACT INFORMATION
A. When the Current Status screen is displayed,
press the left arrow button to access the passcode
selection screen. Press the right arrow, SET, then
the SEL button.
D. The screen will change and show “File Found” for
a quick second while it updates the information.
E. After updating the contact information, the screen
will show the Service Contact Information page.
Figure 2-4
F. Press the left arrow button to go back to the Current
Status screen. Then press the right arrow to go
to the Main Menu.
NOTE
If you press the left arrow from the Current Status
screen it will ask for the password. Press the right
arrow, SET, then the SEL button.
UPDATING FIRMWARE
If the control has the latest fi rmware, skip this section and
go to the Motor Calibration section.
A. Move the cursor to the Utilities option and press
the SEL button. Then move the cursor to the Next
Utilities Menu and press the SEL button.
B. On the Utilities (2 of 2) screen move the cursor
to the Update IO Firmware option and press the
SEL button.
C. On the Update IO Firmware screen select the
Yes option.
Figure 2-2
B. After the password is accepted, use the arrows to
move the cursor to the Modify Settings option and
press the SEL button. Then move the cursor to
the User Preferences and press the SEL button.
C. On the User Preferences screen move the cursor
to the Contact Information USB Update and press
the SEL button.
D. This process will take about 4 minutes. DO NOT
INTERRUPT this upload. The control will go
through several process steps and return to the
Main Menu when the update is completed.
Figure 2-3
Service Manual #513659 6 Model F231
Figure 2-5
E. Press the left arrow button to go back to the Current
Status screen. Then press the right arrow to go
to the Main Menu.
NOTE
If you press the left arrow from the Current Status
screen it will ask for the password. Press the right
arrow, SET, then the SEL button.
MOTOR CALIBRATION
Before starting the motor calibration, be sure there is liquid
mix in the freezing cylinder.
A. Select the Utilities option, then the Next Utilities
option. Select the Unit Calibration then the Motor
Calibration option.
B. Move the cursor over the Left side and press the
SEL button then move the cursor over the Right
side and press the SEL button.
Figure 2-6
NOTE
The motor calibration can be done for both sides
simultaneously.
C. After the calibration is complete, press the Main
Power On/Off button to turn the machine off and
remove the USB fl ash drive.
SETTING CONTROL
A. Press the Main Power On/Off button.
B. When the Current Status screen is displayed,
press the left arrow button to access the passcode
selection screen. Press the right arrow, SET, then
the SEL button.
C. Move the cursor to the Modify Settings option
and press the SEL button. Then move the cursor
to the Time and Date option and press the SEL
button and adjust the settings as required.
1. Press the SEL button to enter the Modify Time
and Date screen.
2. Move the cursor to the setting that needs to
be changed and press the SET button.
3. Use the arrow buttons to change the setting
and press the SET button to save the change.
Figure 2-7
D. Press the Push to Freeze button and let the
machine cycle 4-5 times.
E. Draw product from the barrel immediately after
the compressor cycles off after the fi fth time and
test the product for consistency and temperature.
F. Adjust the product consistency by increasing or
decreasing the CutIn Consist Offset setting.
G. If the machine short cycles (short on/off
compressor run times), change the settings as
follows:
1. If the product is too soft, increase the CutOut
Consist Offset.
2. If the product is too fi rm, decrease the CutIn
Consist Offset.
H. Allow the machine to cycle 3-4 more times after
making the adjustment.
I. After 3-4 cycles, draw product from the barrel
immediately after the compressor cycles on.
If the product is servable when the compressor
cycles on but it is too fi rm at the end of the cycle,
reduce the CutOut Consist Offset.
SETTING DISCHARGE PRESSURE ON WATER
COOLED MACHINES
A. Water cooled machines require the water
condenser valves to be adjusted to maintain
a discharge pressure of 225-235 psig. When
adjusting the discharge pressure the machine
must be under a full load with both cylinders
running and the hopper running (if applicable).
Service Manual #513659 7 Model F231
Service Manual #513659 8 Model F231
SECTION 3
INITIAL SET-UP AND OPERATION
3.1 OPERATOR’S SAFETY PRECAUTIONS
SAFE OPERATION IS NO ACCIDENT; observe these
rules:
A. Know the machine. Read and understand the
Operating Instructions.
B. Notice all warning labels on the machine.
C. Wear proper clothing. Avoid loose fi tting garments,
and remove watches, rings or jewelry that could
cause a serious accident.
D. Maintain a clean work area. Avoid accidents by
cleaning up the area and keeping it clean.
E. Stay alert at all times. Know which switch, push
button or control you are about to use and what
effect it is going to have.
F. Disconnect power for maintenance. Never
attempt to repair or perform maintenance on the
machine until the main electrical power has been
disconnected.
G. Do not operate under unsafe operating conditions.
Never operate the machine if unusual or excessive
noise or vibration occurs.
3.2 OPERATING CONTROLS AND INDICATORS
Before operating the machine, it is required that the operator know the function of each operating control. Refer
to Figure 3-1 for the location of the operating controls on
the machine. For the information regarding error codes
displayed on the control panel, refer to the troubleshooting
section of this manual.
A. INTELLITEC2™ TOUCHPAD
WARNING
High voltage will shock, burn or cause death. The
OFF-ON switch must be placed in the OFF position
prior to disassembling for cleaning or servicing. Do
not operate machine with panels removed.
Main Power On/Off
The Main Power button is used to supply power to the
IntelliTec2™ control, the freezing cylinder circuits and
the storage refrigeration system. When the machine is
fi rst plugged in, the control defaults to the On status with
power to the hopper only. If the Main Power On/Off button
is pressed when the machine is on, the machine will turn
off and a status message will be displayed on the screen.
IntelliTec2™ Control
(See Figure 3-2)
Figure 3-1 Machine Controls
Service Manual #513659 9 Model F231
Dispense
Rate Adjustor
Figure 3-2 IntelliTec2™ Control
Help
Pressing the Help button will display help information
dependant on the cursor’s location. Pressing the Help
button again will exit the help screen.
Selection Button (SEL)
The SEL button is used by technicians to select menu
options.
Set Button (SET)
The SET button is used by technicians to save changes
when modifying control settings.
On/Off Button
Power to the freezing cylinders can then be controlled
with the On/Off Left and On/Off Right switches.
Push to Freeze Button
Pressing the PUSH TO FREEZE button initiates “Serve
Mode”.
Clean Button
The CLEAN button initiates “Clean Mode”.
Arrow Buttons ()
The arrow buttons are used by technicians to navigate
through the control readings and settings.
B. SPIGOT SWITCH
The spigot switch is mounted to the spigot cam assembly
behind the header panel. When the spigot is opened to
dispense product, the spigot switch opens and the “Serve
Mode” begins.
C. DISPENSE RATE ADJUSTOR
The dispense rate adjustor is located under the header
panel, to the immediate right of the spigot handles. Turning
the knob counterclockwise will decrease the dispense rate.
D. MIX LOW LIGHTS
The mix low lights are located at the back of the F231.
There is a light for each freezing cylinder. A steady light
signifi es a low mix condition. A blinking light signifi es an
error. The light will automatically turn off when the condition has been resolved.
E. USB ACCESS PORT
The USB access port is located on the right side panel
of the machine. The port is used by technicians to import
fi rmware and export machine statistics.
3.3 DISASSEMBLY OF MACHINE PARTS
Before using the machine for the fi rst time, complete
machine disassembly, cleaning and sanitizing procedures need to be followed. Routine cleaning intervals
and procedures must comply with the local and state
health codes. Inspection for worn or broken parts should
be made at every disassembly of the machine. All worn
or broken parts should be replaced to ensure safety to
both the operator and the customer and to maintain good
machine performance and a quality product. Check the
wear line on the auger fl ights on a regular basis (Fig.
3-3) and replace as needed. Frequency of cleaning must
comply with the local health regulations.
Wear Line
Figure 3-3 Auger Flight Wear
To disassemble the machine, refer to the following steps:
A. REMOVING MIX
For the fi rst time cleaning the machine, skip to part B.
Disassembly of Front Door.
1. Press the Clean button. After mix has melted
(about 5 minutes) open the spigot to drain the
mix.
2 Fill the hopper with 2 gallons (8 liters) of cool tap
water.
3. Press the Clean button to run the machine. After
30 seconds press the Clean button again to stop
the auger.
4. Drain the water out of the machine.
NOTE
If the water does not drain clear, repeat steps 2-4.
5. Use Stera-Sheen or equivalent sanitizing solution
mixed according to manufacturer’s instructions to
provide a 100 parts per million strength solution.
Mix sanitizer in quantities of no less than 2
gallons of 90° to 110°F (32°C to 43°C) water. Any
sanitizer must be used only in accordance with
the manufacturer’s instructions.
6. Pour the sanitizer into the hopper.
7. Using brushes provided, scrub the hopper.
8. After 5 minutes, drain the sanitizer out of the
freezing cylinder.
Service Manual #51365910 Model F231
B. DISASSEMBLY OF FRONT DOOR
1. Turn the machine off by pressing the Main Freezer
Power Off/On button on the IntelliTec2™ control.
2. Remove the knobs on the front door.
3. Remove the front door by pulling it off the studs.
4. Remove the spigot through the bottom of the front
door.
5. Remove all o-rings from parts by fi rst wiping off
the lubrication using a clean towel. Then squeeze
the o-ring upward to form a loop (Fig. 3-4). Roll
the o-ring out of the groove.
Figure 3-4 Removing O-Ring
C. DISASSEMBLY OF AUGER
1. Remove the front auger support and bushing.
2. Remove the auger assembly from the machine.
Pull the auger out of the machine barrel slowly.
As the auger is being pulled out, carefully remove
each of the plastic fl ights with springs.
3. Keep the rear of the auger tipped up once it is
clear of the freezing cylinder to prevent the rear
seal assembly from dropping.
4. Wipe the spline lubricant off of the hex end of the
auger with a paper towel. Remove the rear seal
assembly (Fig. 3-5).
5. Unscrew the springs from the auger fl ights.
3.4 CLEANING DISASSEMBLED PARTS
Disassembled machine parts require complete cleaning,
sanitizing and air drying before assembling. Local and state
health codes will dictate the procedure required. Some
state health codes require a four sink process (pre-wash,
wash, rinse, sanitize, air dry), while others require a three
sink process (without the pre-wash step). The following
procedures are a general guideline only. Consult your
local and state health codes for the procedures required
in your location.
A. Prepare Stera-Sheen or equivalent cleaner in
2 gallons of 90° to 110°F (32° to 43°C) water
following manufacturers instructions. Place all
parts in the solution and clean with provided
brushes.
B. Rinse all parts with clean 90° to 110°F (32° to
43°C) water.
C. Wash the hopper and freezing cylinder with the
Stera-Sheen solution and brushes provided.
D. Clean the rear seal surfaces from the inside of the
freezing cylinder with the Stera-Sheen Solution.
3.5 SANITIZING MACHINE PARTS
A. Use Stera-Sheen or equivalent sanitizing solution
mixed according to manufacturer’s instructions to
provide a 100 parts per million strength solution.
Mix sanitizer in quantities of no less than 2
gallons of 90° to 110°F (32°C to 43°C) water. Any
sanitizer must be used only in accordance with
the manufacturer’s instructions.
B. Place all parts in the sanitizing solution for 5
minutes, then remove and let air dry completely
before assembling in machine.
3.6 CLEANING THE MACHINE
The exterior should be kept clean at all times to preserve
the luster of the stainless steel. A high grade of stainless
steel has been used on the machine to ease cleanup. To
remove spilled or dried mix, wash the exterior with 90° to
110°F (32°C to 43°C) Stera-Sheen solution or equivalent
cleaner and wipe dry.
Do not use highly abrasive materials, as they will mar the
fi nish. Use a soft cloth or sponge to apply the solution.
For best results, wipe with the grain of the steel.
A. Clean the rear seal surface from inside of the
freezing cylinder.
Figure 3-5 Rear Seal Assembly
Service Manual #513659 11 Model F231
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