Stiebel Eltron CK20S, CKZ20S User Manual

BEDIENUNG UND INSTALLATION OPERATION AND INSTALLATION UTILISATION ET INSTALLATION BEDIENING EN INSTALLATIE OBSLUHA A INSTALACE
SCHNELLHEIZER | RAPID HEATER | RADIATEUR À CHAUFFAGE RAPIDE | SNELVERWARMERS |
RYCHLOOHŘÍVAČ
» CK 20 S » CKZ 20 S » CKR 20 S » CKT 20 S
CONTENTS | SPECIAL INFORMATION
SPECIAL INFORMATION
OPERATION
1. General information ��������������������������������������� 15
1.1 Safety information ���������������������������������������������� 15
1.2 Other symbols in this documentation ���������������������� 16
1.3 Units of measurement ����������������������������������������� 16
2. Safety �������������������������������������������������������� 16
2.1 Intended use ����������������������������������������������������� 16
2.2 General safety information ����������������������������������� 16
2.3 General information �������������������������������������������� 17
2.4 CE designation �������������������������������������������������� 17
2.5 Test symbols ����������������������������������������������������� 17
3. Appliance description ������������������������������������� 17
4. Operation CK 20 S ������������������������������������������ 17
4.1 Starting heating ������������������������������������������������� 17
4.2 Control with external room temperature controller ���� 17
4.3 Stopping heating / Frost protection ������������������������� 17
4.4 Taking the appliance out of use ������������������������������ 17
5. Operation CKZ 20 S����������������������������������������� 18
5.1 Starting heating ������������������������������������������������� 18
5.2 Stopping heating / Frost protection ������������������������� 18
5.3 Taking the appliance out of use ������������������������������ 18
6. Operation CKR 20 S ���������������������������������������� 18
6.1 Starting heating ������������������������������������������������� 18
6.2 Control with external room temperature controller ���� 19
6.3 Stopping heating / Frost protection ������������������������� 19
6.4 Taking the appliance out of use ������������������������������ 19
7. Operation CKT 20 S ����������������������������������������� 19
7.1 Starting heating ������������������������������������������������� 19
7.2 Adjusting the time switch ������������������������������������� 19
7.3 Stopping heating / Frost protection �������������������������19
7.4 Taking the appliance out of use ������������������������������19
8. Cleaning, care and maintenance ������������������������� 19
9. Storage ������������������������������������������������������ 19
10. Troubleshooting �������������������������������������������� 19
INSTALLATION
11. Safety �������������������������������������������������������� 20
11.1 General safety information ����������������������������������� 20
11.2 Instructions, standards and regulations �������������������20
12. Appliance description ������������������������������������� 20
12.1 Standard delivery ����������������������������������������������� 20
13. Preparations ������������������������������������������������ 20
13.1 Minimum clearances ������������������������������������������� 20
14. Assembly ���������������������������������������������������� 20
15. Electrical connection ��������������������������������������� 20
16. Appliance handover ���������������������������������������� 21
17. Troubleshooting �������������������������������������������� 21
18. Specification ������������������������������������������������ 21
18.1 Dimensioned connection drawing��������������������������� 21
18.2 Data table �������������������������������������������������������� 21
18.3 Wiring diagram CK 20 S ��������������������������������������� 22
18.4 Wiring diagram CKZ 20 S �������������������������������������22
18.5 Wiring diagram CKR 20 S �������������������������������������23
18.6 Wiring diagram CKT 20 S �������������������������������������� 23
GUARANTEE | ENVIRONMENT AND RECYCLING
SPECIAL INFORMATION
- Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed.
- Children from the age of 3 to 7 may switch the appliance on and off, provided they are super­vised or have been instructed in the safe opera­tion of the appliance and understand any risks that may result therefrom. This is subject to the appliance having been installed as described. Children from the age of 3 to 7 must not plug the power cable into its socket nor regulate the appliance.
- The appliance may be used by children aged 8 and up and persons with reduced physical, sen­sory or mental capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the result­ing risks.
- Children must never play with the appliance. Chil­dren must never clean the appliance or perform user maintenance unless they are supervised.
- The appliance could continue to heat the room unchecked if it is operated on a time switch. En­sure constant supervision if the appliance is used in a small room and the persons within that room cannot leave the room on their own.
- Parts of the appliance can get very hot and result in burns. Particular caution is advised when children or persons in need of protection are present.
14 | CK 20, CKZ 20, CKR 20, CKT 20 WWW.STIEBEL-ELTRON.COM
OPERATION
ENGLISH
GENERAL INFORMATION
- Never cover the appliance.
- Never install the appliance directly below a wall socket.
- Install the appliance in such a way that the con­trol equipment cannot be touched by a person in the bath or shower.
- In the case of a permanent connection, the ap­pliance must be able to be separated from the power supply by an isolator that disconnects all poles with at least 3 mm contact separation.
- The power cable must only be replaced (for example if damaged) with the original spare part by a qualified electrician authorised by the manufacturer.
- Secure the appliance as described in chapter “In­stallation/ Installation”.
OPERATION
1. General information
Note
Read these instructions carefully before using the appli­ance and retain them for future reference. Pass on the instructions to a new user if required.
1.1 Safety information
1.1.1 Structure of safety information
KEYWORD Type of risk Here, possible consequences are listed that may result from non-observation of the safety information.
f Steps to prevent the risk are listed.
1.1.2 Symbols, type of risk
Symbol Type of risk
Injury
!
Electrocution
Burns or scalding
Fire
1.1.3 Keywords
KEYWORD Description
DANGER If this information is not observed, it will result in serious
injury or death.
WARNING If this information is not observed, it can result in serious
injury or death.
CAUTION If this information is not observed, it can lead to medium
or minor injury.
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OPERATION
SAFETY
1.2 Other symbols in this documentation
Note
Notes are bordered by horizontal lines above and below the text. General information is identified by the symbol shown on the left.
f Read these notes carefully.
Symbol
Damage to the appliance and environment
!
f This symbol indicates that you have to do something. The ac-
tion you need to take is described step by step.
Appliance disposal
Never cover the appliance
1.3 Units of measurement
Note
All measurements are given in mm unless stated oth­erwise.
2. Safety
Observe the following safety information and regulations. Operate the appliance only when fully installed and with all safety
equipment fitted.
2.2 General safety information
DANGER Fire Never operate this appliance ...
- if the minimum clearances to adjacent object sur- faces are not maintained, for example to furniture, net curtains, curtains, textiles or other flammable materials (for minimum clearances, see “Installation / Preparations”).
- in rooms where the appliance is at risk from fire or explosion as a result of chemicals, dust, gases or vapours.
- in the direct proximity of pipes or receptacles that carry or contain flammable or explosive materials.
- if work such as laying cables, grinding or sealing is carried out in the installation room.
- if sprays, floor polish or similar products containing naphtha are used. Vent the room sufficiently before heating.
- if an appliance component is damaged, the appli- ance has fallen over or already has a fault.
- outdoors.
DANGER Fire Never place any flammable, combustible or insulating objects or materials, such as laundry, blankets, maga­zines, containers with floor polish or naphtha, spray cans or similar on the appliance or in direct proximity to it.
WARNING Fire Ensure that no foreign bodies enter the ventilation and extract air apertures. This could result in electric shock or fire or in damage to the appliance.
WARNING Fire To prevent fires ensure that the air inlets and outlets are never blocked. Never position the appliance on soft sur­faces, such as a bed, as this could result in the apertures becoming blocked.
2.1 Intended use
This appliance is designed to heat living areas. Any other use beyond that described shall be deemed inappropri-
ate. Observation of these instructions and of instructions for any accessories used is also part of the correct use of this appliance.
The appliance is intended for domestic use, i.e. it can be used safely by untrained persons. The appliance can also be used in a non-domestic environment, e.g. in a small business, as long as it is used in the same way.
DANGER Overheating The appliance could continue to heat the room unchecked if it is operated on a time switch. Ensure constant su­pervision if the appliance is used in a small room and the persons within that room cannot leave the room on their own.
WARNING Injury
!
Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed. Children from the age of 3 to 7 may switch the appliance on and off, provided they are supervised or have been instructed in the safe operation of the appliance and un­derstand any risks that may result therefrom. This is sub­ject to the appliance having been installed as described. Children from the age of 3 to 7 must not plug the power cable into its socket nor regulate the appliance. The appliance may be used by children aged 8 and up and persons with reduced physical, sensory or mental capa­bilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the resulting risks. Children must never play with the appliance. Children must never clean the appliance or perform user main­tenance unless they are supervised.
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OPERATION
ENGLISH
APPLIANCE DESCRIPTION
CAUTION Burns Parts of the appliance can get very hot and result in burns. Particular caution is advised when children or persons in need of protection are present.
2.3 General information
Damage to the appliance and environment
!
- Never cover this appliance.
- Never step on the appliance.
2.4 CE designation
The CE designation shows that the appliance meets all essential requirements according to the:
- Electromagnetic Compatibility Directive
- Low Voltage Directive
2.5 Test symbols
See type plate on the appliance.
3. Appliance description
This appliance is wall mounted and is particularly suitable for work rooms, kitchens, bathrooms, wash rooms and similar.
The external casing of the appliance is made from stove enamelled sheet steel. The sides are made from plastic. The controls are located on the r.h. side panel.
The quiet fan draws in the ambient air that is heated by a bare wire heater element. The air then exits evenly through the hot air chan­nel and the air outlet grille set into the bottom of the appliance.
The appliance heats up the ambient air inside the room and main­tains it at the selected temperature.
After mounting the appliance on the wall and making the elec­trical connection using a mains plug, the appliance is ready for operation.
4. Operation CK 20 S
1
26�07�31�0211
1 Temperature selector
4.1 Starting heating
The temperature is infinitely adjustable. The appliance switches off as soon as the selected room temperature has been reached.
f Turn the temperature selector clockwise to the required
setting.
4.2 Control with external room temperature con­troller
In rooms larger than 20 m2 you can operate the appliance with a conventional external room temperature controller.
f To do so, turn the temperature selector fully clockwise.
4.3 Stopping heating / Frost protection
f Turn the temperature selector fully anti-clockwise.
This position ensures frost protection. The heater starts automati­cally if the room temperature drops below the frost protection temperature.
4.4 Taking the appliance out of use
f Pull the plug from the power socket.
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OPERATION
OPERATION CKZ 20 S
5. Operation CKZ 20 S
1
2
4
1 Temperature selector 2 Rocker switch position (Operation with the time switch) 3 Rocker switch position (Standard operation) 4 Time switch 5 Marker arrow
5.1 Starting heating
f Use the rocker switch to select one of the following operating
modes:
- Standard operation
- Operation with the time switch
Standard operation
The temperature is infinitely adjustable. The appliance switches off as soon as the selected room temperature has been reached.
f Turn the temperature selector clockwise to the required
setting.
Operation with the time switch
3
5
5.3 Taking the appliance out of use
f Pull the plug from the power socket.
6. Operation CKR 20 S
1
2
26�07�31�0212
1 Temperature selector 2 Rocker switch stage (Base heating stage) 3 Rocker switch stage (Quick heating stage)
6.1 Starting heating
f Turn the temperature selector clockwise to the required
setting.
The temperature is infinitely adjustable. The appliance switches off as soon as the selected room temperature has been reached.
You can use the rocker switch to choose between the following two outputs with matched fan motor speed:
Base heating stage
Set the rocker switch to "I". Provided that the appliance has been switched on via the temperature selector, it will heat with an output of 1000 W at the slow fan stage.
3
26�07�31�0213
The 24-hour time switch has 96 time segments. Every hour is di­vided into 4 time segments of 15 minutes. The time switch has to be reset when commissioning the appliance and after any power interruption. To do this, turn the time switch clockwise until the marker arrow points to the current time.
To select the required heating time, proceed as follows: Press down the time segments around the circumference. Red
markings will become visible, indicating the preselected heating time at which the appliance automatically starts to heat. If the required room temperature has been reached during the heat-up time, the appliance switches off. It starts again if there is a further heat demand and will continue doing so until the selected heating time has elapsed. This process is repeated daily. The heating time can be adjusted at any time if required by pressing time segments up or down.
5.2 Stopping heating / Frost protection
f Turn the temperature selector fully anti-clockwise.
In this setting, frost protection is only ensured if the rocker switch is positioned for "Standard operation". The heater starts automati­cally if the room temperature drops below the frost protection temperature.
Note
Never operate the appliance at standard heating stageI, if the room where the appliance has been installed has cooled down severely.
f If the room has cooled down severely, switch the ap-
pliance to rapid heating stageII in order to ensure normal appliance operation.
Quick heating stage
Set the rocker switch to "II". Provided that the appliance has been switched on via the temperature selector, it will heat with an output of 2000 W at the quick fan stage.
Select the powerful quick heating stage if you need to heat up a cold room rapidly to the selected temperature. Afterwards, set the rocker switch back to stage "I".
Once the preselected room temperature has been reached, the appliance switches off. The appliance then starts and stops heating as necessary to keep the room temperature constant.
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OPERATION
ENGLISH
OPERATION CKT 20 S
6.2 Control with external room temperature con­troller
In rooms larger than 20 m2 you can operate the appliance with a conventional external room temperature controller.
f To do so, turn the temperature selector fully clockwise.
6.3 Stopping heating / Frost protection
f Turn the temperature selector fully anti-clockwise and select
quick heating stage "II" on the rocker switch.
This position ensures frost protection. The heater starts automati­cally if the room temperature drops below the frost protection temperature.
6.4 Taking the appliance out of use
f Pull the plug from the power socket.
7. Operation CKT 20 S
1
8. Cleaning, care and maintenance
The appliance contains no user serviceable parts. Clean the appliance when cold with ordinary cleaning products.
Avoid abrasive or corrosive cleaning products. If a pale brownish discolouration appears on the appliance casing,
wipe this off as soon as possible with a damp cloth.
Damage to the appliance and environment
!
Never spray cleaning spray into the air slot.
9. Storage
f When not in use, keep the appliance in a dry place.
10. Troubleshooting
If the appliance does not heat, check the temperature set at the appliance and the MCB/fuse in your fuse box.
The appliance has a temperature limiter that shuts the appliance down if it overheats. After the cause has been removed (for ex­ample air outlet or inlet apertures covered) and the appliance has cooled down for a few minutes, operation starts again.
2
1 Temperature selector 2 Time switch
7.1 Starting heating
The temperature is infinitely adjustable. The appliance switches off as soon as the selected room temperature has been reached.
f Turn the temperature selector clockwise to the required
setting.
7.2 Adjusting the time switch
With the time switch, the appliance heats with full output and without temperature control.
f Turn the time switch selector clockwise to set any number of
minutes to count down, from 0 - 60 minutes.
7.3 Stopping heating / Frost protection
f Turn the temperature selector fully anti-clockwise and ensure
that the time switch is set to “0”.
If you cannot remedy the fault, notify your heating contractor. To facilitate and speed up your enquiry, please provide the serial number from the type plate (000000-0000-000000).
26�07�31�0214
This position ensures frost protection. The heater starts automati­cally if the room temperature drops below the frost protection temperature.
7.4 Taking the appliance out of use
f Pull the plug from the power socket.
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INSTALLATION
SAFETY
INSTALLATION
11. Safety
Only qualified contractors should carry out the maintenance and repair of this appliance.
11.1 General safety information
We guarantee trouble-free operation and operational reliability only if the original accessories and spare parts intended for the appliance are used.
11.2 Instructions, standards and regulations
Note
Observe all applicable national and regional regulations and instructions.
12. Appliance description
This appliance is a wall mounted electric direct heater. This ap­pliance is particularly suitable for heating rooms, such as work rooms, kitchens, bathrooms, wash rooms etc.
14. Assembly
DANGER Electrocution
- If installing the appliance in rooms with a bath and/ or shower, take the relevant safety zone into ac­count in accordance with the information on the ap­pliance type plate.
- Install the appliance in such a way that switching and control equipment cannot be touched by a per­son in the bath or shower.
DANGER Fire
- Only fit the appliance to a vertical wall that is tem- perature-resistant to at least 90 °C.
- Maintain minimum clearances to adjacent surfaces.
- Never install the appliance directly below a wall socket.
f Check the hole distances for the wall mounting bracket in the
dimensioned drawing.
f Secure the wall mounting bracket with suitable fixing materi-
als. The horizontal and vertical slots in the wall mounting bracket enable alignment if drilled holes are not completely accurate.
f Hook in the appliance so that both top protrusions in the
back panel are inserted into the slots in the wall mounting bracket.
12.1 Standard delivery
- Wall mounting bracket
- Fixing bracket
13. Preparations
13.1 Minimum clearances
≥500
10
≥100 ≥100
f Secure the appliance with the fixing bracket and one screw
against unintentional unhooking. Hook the fixing bracket from behind into the back panel.
15. Electrical connection
DANGER Electrocution Carry out all electrical connection and installation work in accordance with relevant regulations.
Damage to the appliance and environment
!
- Observe the type plate. The specified voltage must match the mains voltage.
≥100≥100
The cable must not touch the appliance. Ensure the socket or junction box is at least 10 cm from the ap-
pliance. Never install the appliance directly below a wall socket. If a permanent connection is required, trim the cable (cut off the
plug) so that it is routed directly to the junction box.
D0000018481
In the case of a permanent connection, the appliance must be able to be separated from the power supply by an isolator that discon­nects all poles with at least 3 mm contact separation.
This appliance is unsuitable for fixed cables.
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ENGLISH
INSTALLATION
APPLIANCE HANDOvER
16. Appliance handover
Explain the functions of the appliance to users. Draw their atten­tion in particular to the safety information. Hand over the operat­ing and installation instructions to users.
18. Specification
18.1 Dimensioned connection drawing
335
10
460
123
17. Troubleshooting
The power cable must only be replaced by a qualified contractor using original spare parts supplied by us.
200
b01
i13
365
i32
b01 Entry electrical cables i13 Wall mounting bracket i32 Fixing
18.2 Data table
CK 20 S CKZ 20 S CKR 20 S CKT 20 S
Part number 071793 071795 072633 230344
Electrical details
Connection output W 2000 2000 2000 2000 Phases 1/N/PE 1/N/PE 1/N/PE 1/N/PE Rated voltage V 230 230 230 230 Frequency Hz 50 50 50 50
Dimensions
Height mm 460 460 460 460 Width mm 335 335 335 335 Depth mm 123 123 123 123
Weights
Weight kg 4,4 4,4 4,4 4,4
versions
Version 24 h time switch 60-minute short-time timer Frost protection setting °C 7 7 7 7 IP-Rating IP13B IP13B IP13B IP13B Protection class I I I I Colour alpine white alpine white alpine white alpine white
values
Output stages kW 1,0 / 2,0 Setting range °C 5-30 5-30 5-30 5-30 Operating noise dB(A) 53 53 42/51 53
D0000018442
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INSTALLATION
SPECIFICATION
18.3 Wiring diagram CK 20 S
A1
R1
N1
>80 °C ±5 K
>80 °C ±5 K
1
18.4 Wiring diagram CKZ 20 S
M1
R2
F1
F1
X1
2
M
1 ~
X2
PE L N
A1 Electric heater element assembly F1 Overheating protection M1 Fan N1 Temperature controller R1 Heating resistor R2 Heating resistor X1 Socket terminal X2 Plug-in connection
26�07�31�0216
A1 Electric heater element assembly F1 Overheating protection M1 Fan N1 Temperature controller R1 Heating resistor R2 Heating resistor T1 Time switch W1 Rocker switch X1 Socket terminal X2 Plug-in connection
26�07�31�0217
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ENGLISH
INSTALLATION
SPECIFICATION
18.5 Wiring diagram CKR 20 S
6(1a)
5(1)
3(2a)
2(2)
1(2b)
18.6 Wiring diagram CKT 20 S
A1
X2
N1
ϑ
T1
4
2
3
1
6 5
1
2
X1
F1
> 174°F ± 41°F
ϑ
> 80°C ± 5K
F1
> 174°F ± 41°F
ϑ
> 80°C ± 5K
R1 R2
M
1
~
M1
A1 Electric heater element assembly F1 Overheating protection M1 Fan N1 Temperature controller R1 Heating resistor R2 Heating resistor W1 Rocker switch X1 Socket terminal X2 Plug-in connection
PE
26�07�31�0046
N
L
A1 Electric heater element assembly F1 Overheating protection M1 Fan N1 Temperature controller R1 Heating resistor R2 Heating resistor T1 60 minute time switch X1 Socket terminal strip
26�07�31�0215
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WARRANTY
ENVIRONMENT AND RECYCLING
Warranty
For warranty conditions please see following pages.
Environment and recycling
We would ask you to help protect the environment. After use, dispose of the various materials in accordance with national regulations.
WARRANTY | ENvIRONMENT AND RECYCLING
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Stiebel Eltron Warranty for Hand Dryers & Space Heaters – Models HTE, ULTRONIC, CNS, CK & CK Z.
Who gives the warranty
1. The warranty is given by Stiebel Eltron (Aust) Pty Ltd (A.B.N. 82 066 271 083) of 6 Prohasky Street, Port Melbourne, Victoria, 3207 (“we”, “us” or “our”).
The warranty
2. This warranty applies to Stiebel Eltron Hand Dryers and Space Heaters – Models HTE 4, HTE 5, ULTRONIC, CNS 100, CNS 150, CNS 200, CNS 250, CK 20S and CKZ 20S (the “unit”) manufactured after 1 May 2015.
3. Subject to the warranty exclusions we will repair or replace, at our absolute discretion, a faulty component in your unit free of charge if it fails to operate in accordance with its specifications during the warranty period.
4. If we repair or replace a faulty component to your unit under this warranty, the warranty period is not extended from the time of the repair or replacement.
8.7. The date of installation of the unit where appropriate;
8.8. A copy of the certificate of compliance when the unit was installed where appropriate.
9. The contact details for you to make your warranty claim are:
Name: Stiebel Eltron (Aust) Pty Ltd Address: 6 Prohasky Street, Port Melbourne, Victoria, 3207 Telephone: 1800 153 351 (8.00 am to 5.00 pm AEST Monday to Friday) Contact person: Customer Service Representative E-mail: service@stiebel.com.au
10. We will arrange a suitable time with you to inspect and test the unit.
Warranty exclusions
11. We may reject your warranty claim if:
5. The warranty period commences on the date of purchase of the unit. Where the date of purchase is not known, then the warranty period will commence 2 months after the date of manufacture.
6. The warranty period for a unit is shown in the table below.
Component Warranty period
All components 5 years from the date of
purchase of the unit.
Your entitlement to make a warranty claim
7. You are entitled to make a warranty claim if:
7.1. you own the unit or if you have the owner’s consent to represent the owner of the unit;
7.2. you contact us within a reasonable time of discovering the problem with the unit;
How you make a warranty claim
8. To make a warranty claim you must provide us with the following information:
8.1. The model number of the unit;
8.2. A description of the problem with the unit;
11.1. The unit was not installed by registered and qualified tradespeople, where required.
11.2. The unit was not installed and commissioned:
(a) in Australia;
(b) in accordance with the Operating and Installation Guide; and
(c) in accordance with the relevant statutory and local requirements of the State or Territory in which the unit is installed.
11.3. The unit has not been operated or maintained in accordance with the Operating and Installation Guide.
11.4. The unit does not bear its original Serial Number or Rating Label.
11.5. The unit was damaged by any or any combination of the following:
(a) normal fair wear and tear;
(b) connection to an incorrect power supply;
(c) connection to faulty equipment, such as faulty circuit breaker;
8.3. The name, address and contact details (such as phone number and e-mail address) of the owner;
8.4. The address where the unit is installed and the location (e.g. in living room);
8.5. The serial number of the unit;
8.6. The date of purchase of the unit and the name of the seller of the unit;
(d) accidental damage;
(e) act of God, including damage by flood, storm, fire, lightning strike and the like;
(f) wiring not to AS3000 Standards
11.6. The unit was damaged before it was installed e.g. it was damaged in transit.
11.7. An unauthorised person has modified, serviced, repaired or attempted to repair the unit without our consent.
11.8. Non genuine parts other than those manufactured or approved by us have been used on the unit.
12. We may charge you:
12.1. for any additional transport costs if the unit is installed more than 30 kilometres from our closest authorised service technician.
12.2. for the extra time it takes our authorised service technician to access the unit for inspection and testing if it is not sited in accordance with the Operating and Installation Guide and not readily accessible for inspection.
12.3. for any extra costs of our authorised service technician to make the unit safe for inspection.
13. You must ensure that access to the unit by our authorised service technician is safe and free from obstruction.
14. Our authorised service technician may refuse to inspect and test the unit until you provide safe and free access to it, at your cost.
15. If we reject your warranty claim in accordance with clause 11, we may charge you for our authorised service technician’s labour costs to inspect and test the unit.
16. In order to properly test the unit we may remove it to another location for testing.
Australian Consumer Law
17. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
18. The Stiebel Eltron warranty for the unit is in addition to any rights and remedies you may have under the Australian Consumer Law.
Deutschland
STIEBEL ELTRON GmbH & Co. KG Dr.-Stiebel-Straße 33 | 37603 Holzminden Tel. 05531 702-0 | Fax 05531 702-480 info@stiebel-eltron.de www.stiebel-eltron.de
Verkauf Tel. 05531 702-110 | Fax 05531 702-95108 | info-center@stiebel-eltron.de Kundendienst Tel. 05531 702-111 | Fax 05531 702-95890 | kundendienst@stiebel-eltron.de Ersatzteilverkauf Tel. 05531 702-120 | Fax 05531 702-95335 | ersatzteile@stiebel-eltron.de
Irrtum und technische Änderungen vorbehalten! | Subject to errors and technical changes! | Sous réserve d‘erreurs et de modifications techniques! | Onder voorbehoud van ver
g
issingen en technische wijzigingen! |
Salvo error o modificación técnica! | Excepto erro ou alteração técnica | Zastrzeżone zmian
y
techniczne i ewentualne błędy | Omyly a technické změny jsou vyhrazeny! | A muszaki változtatások és tévedések jogát fenntartjuk! |
Отсутствие ошибок не гарантируется. Возможны технические изменения.
| Chyby a
technické zmeny sú vyhradené! Stand 8969
Australia
STIEBEL ELTRON Australia Pty. Ltd. 4/8 Rocklea Drive | Port Melbourne VIC 3207 Tel. 03 9645-1833 | Fax 03 9645-4366 info@stiebel.com.au www.stiebel.com.au
Austria
STIEBEL ELTRON Ges.m.b.H. Eferdinger Str. 73 | 4600 Wels Tel. 07242 47367-0 | Fax 07242 47367-42 info@stiebel-eltron.at www.stiebel-eltron.at
Belgium
STIEBEL ELTRON bvba/sprl 't Hofveld 6 - D1 | 1702 Groot-Bijgaarden Tel. 02 42322-22 | Fax 02 42322-12 info@stiebel-eltron.be www.stiebel-eltron.be
China
STIEBEL ELTRON (Guangzhou) Technology Development Co., Ltd. Rm 102, F1, Yingbin-Yihao Mansion, No. 1 Yingbin Road Panyu District | 511431 Guangzhou Tel. 020 39162209 | Fax 020 39162203 info@stiebeleltron.cn www.stiebeleltron.cn
Czech Republic
STIEBEL ELTRON spol. s r.o. K Hájům 946 | 155 00 Praha 5 - Stodůlky Tel. 251116-111 | Fax 235512-122 info@stiebel-eltron.cz www.stiebel-eltron.cz
Denmark
Pettinaroli A/S Mandal Allé 21 | 5500 Middelfart Tel. 06341 666-6 | Fax 06341 666-0 info@stiebel-eltron.dk www.stiebel-eltron.dk
Finland
STIEBEL ELTRON OY Kapinakuja 1 | 04600 Mäntsälä Tel. 020 720-9988 info@stiebel-eltron.fi www.stiebel-eltron.fi
France
STIEBEL ELTRON SAS 7-9, rue des Selliers B.P 85107 | 57073 Metz-Cédex 3 Tel. 0387 7438-88 | Fax 0387 7468-26 info@stiebel-eltron.fr www.stiebel-eltron.fr
Hungary
STIEBEL ELTRON Kft. Gyár u. 2 | 2040 Budaörs Tel. 01 250-6055 | Fax 01 368-8097 info@stiebel-eltron.hu www.stiebel-eltron.hu
Japan
NIHON STIEBEL Co. Ltd. Kowa Kawasaki Nishiguchi Building 8F 66-2 Horikawa-Cho Saiwai-Ku | 212-0013 Kawasaki Tel. 044 540-3200 | Fax 044 540-3210 info@nihonstiebel.co.jp www.nihonstiebel.co.jp
Netherlands
STIEBEL ELTRON Nederland B.V. Daviottenweg 36 | 5222 BH 's-Hertogenbosch Tel. 073 623-0000 | Fax 073 623-1141 info@stiebel-eltron.nl www.stiebel-eltron.nl
Poland
STIEBEL ELTRON Polska Sp. z O.O. ul. Działkowa 2 | 02-234 Warszawa Tel. 022 60920-30 | Fax 022 60920-29 biuro@stiebel-eltron.pl www.stiebel-eltron.pl
Russia
STIEBEL ELTRON LLC RUSSIA Urzhumskaya street 4, building 2 | 129343 Moscow Tel. 0495 7753889 | Fax 0495 7753887 info@stiebel-eltron.ru www.stiebel-eltron.ru
Slovakia
TATRAMAT - ohrievače vody s.r.o. Hlavná 1 | 058 01 Poprad Tel. 052 7127-125 | Fax 052 7127-148 info@stiebel-eltron.sk www.stiebel-eltron.sk
Switzerland
STIEBEL ELTRON AG Industrie West Gass 8 | 5242 Lupfig Tel. 056 4640-500 | Fax 056 4640-501 info@stiebel-eltron.ch www.stiebel-eltron.ch
Thailand
STIEBEL ELTRON Asia Ltd. 469 Moo 2 Tambol Klong-Jik Amphur Bangpa-In | 13160 Ayutthaya Tel. 035 220088 | Fax 035 221188 info@stiebeleltronasia.com www.stiebeleltronasia.com
United Kingdom and Ireland
STIEBEL ELTRON UK Ltd. Unit 12 Stadium Court Stadium Road | CH62 3RP Bromborough Tel. 0151 346-2300 | Fax 0151 334-2913 info@stiebel-eltron.co.uk www.stiebel-eltron.co.uk
United States of America
STIEBEL ELTRON, Inc. 17 West Street | 01088 West Hatfield MA Tel. 0413 247-3380 | Fax 0413 247-3369 info@stiebel-eltron-usa.com www.stiebel-eltron-usa.com
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A 128685-38395-8973
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