STIEBEL ELTRON Accelera 220 E, Accelera 300 E Operation And Installation Manual

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OPERATION AND INSTALLATION FUNCIONAMIENTO E INSTALACIÓN MODE D’EMPLOI ET INSTALLATION
DHW heat pump water heater Calentador de agua con bomba eléctrica de calor Chauffe-eau à thermopompe
» Accelera 220 E » Accelera 300 E
Conforms to ANSI/UL Std. 499, 1995, 94-5 VA, 174 Certifi ed to CAN/CSA Std. C22.2 No. 110
Conforme a ANSI/UL Std. 499, 1995, 94-5 VA, 174 Certifi cación con CAN/CSA Std. C22.2 No. 110
Conforme à la norme ANSI/UL Std. 499, 1995, 94-5 VA, 174 Certifi é à la norme CAN/CSA Std. C22.2 No. 110
Tested and certifi ed by WQA to NSF/ANSI372 for lead free compliance.
Probado y certifi cado por WQA NSF/ANSI 372 para el cumplimiento de las regulaciones sin plomo.
Testé et certifi é par WQA à la NSF/ANSI 372 pour une utilisation sans plomb.
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CONTENTS
ACCELERA® 220 E QUICK START-UP GUIDE
OPERATION
1. General information _________________________________________7
2. Safety __________________________________________________________7
2.1 Intended use ______________________________________________________ 7
2.2 Incorrect use ______________________________________________________ 7
2.3 General safety instructions ____________________________________ 7
2.4 ETL designation __________________________________________________ 8
2.5 Appliance labels _________________________________________________ 8
3. Appliance description _____________________________________ 10
3.1 Heating the DHW tank _________________________________________11
3.2 Appliance operation outside the application limits ______ 11
3.3 Frost protection _________________________________________________11
4. Settings _____________________________________________________ 12
4.1 Display and controls ____________________________________________12
4.2 Settings ___________________________________________________________ 12
4.3 Calling up fault codes __________________________________________ 13
4.4 Rapid heating key ______________________________________________ 13
4.5 Emergency shutdown __________________________________________ 14
5. Maintenance and care _____________________________________ 14
6. Troubleshooting ____________________________________________ 15
6.1 Fault codes _______________________________________________________ 16
INSTALLATION
7. Safety ________________________________________________________ 17
7.1 General safety instructions ___________________________________ 17
7.2 Instructions, standards and regulations ___________________ 17
7.3 Incorrect use _____________________________________________________17
7.4 Qualifi cation _____________________________________________________ 17
8. Appliance description _____________________________________ 17
8.1 Standard delivery _______________________________________________ 17
8.2 Required accessories __________________________________________ 17
8.3 Further accessories_____________________________________________ 17
9. Preparations ________________________________________________ 17
9.1 Transport _________________________________________________________ 17
9.2 Storage ____________________________________________________________ 18
9.3 Installation site __________________________________________________ 18
9.4 Siting the appliance ____________________________________________ 19
9.5 Minimum clearances ___________________________________________ 19
10. Installation __________________________________________________ 20
10.1 Water connection _______________________________________________20
10.2 Condensate drain _______________________________________________ 20
10.3 Power supply ____________________________________________________ 20
10.4 Assembling the appliance ____________________________________ 22
11. Commissioning _____________________________________________ 22
11.1 Commissioning __________________________________________________ 22
11.2 Recommissioning _______________________________________________ 22
12. Shutting down ______________________________________________ 22
13. Troubleshooting ____________________________________________ 22
13.1 Fault table ________________________________________________________ 23
13.2 Resetting the safety pressure limiter _______________________23
13.3 Resetting the high limit safety cut-out _____________________23
13.4 Motor overload relay ___________________________________________ 23
14. Maintenance and cleaning ________________________________ 23
14.1 Removing the appliance cover _______________________________23
14.2 Removing the casing ring _____________________________________ 24
14.3 Cleaning the evaporator _______________________________________ 24
14.4 Draining the tank _______________________________________________24
14.5 Descaling the electric booster element ____________________ 25
14.6 Protective anode ________________________________________________ 25
14.7 Valves _____________________________________________________________ 25
14.8 Replacing the power cable ___________________________________ 25
14.9 Fitting the casing ring _________________________________________ 25
14.10 Fitting the appliance cover ___________________________________ 25
15. Specifi cation ________________________________________________ 26
15.1 Dimensions and connections _________________________________26
15.2 Wiring diagram _________________________________________________ 28
15.3 Data table ________________________________________________________ 29
16. Limited Warranty___________________________________________ 30
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SPECIAL INFORMATION
This manual includes important information regarding the safe and effi cient handling of the water heater. Keep this manual with the water heater at all times.
Work must only be carried out by a licensed installer who has read and understands these instructions. All federal, state and local codes must be followed. Failure to do so may result in equipment failure, serious injury, or death.
While working on the water heater, disconnect the power supply. Illustrations in these instructions are designed to aid a general
understanding and may deviate from the actual water heater ver­sion. No claims can be derived from such installations.
Limited liability:
We have collated all details and information in this manual in due consideration of applicable standards and regulations, the state of the art and our long-term know-how and experience.
Losses due to the following are excluded from our liability:
- Non-observance of these instructions
-Incorrect use
- Installation of water heater by unqualifi ed personnel
- Unauthorized modifi cations
- Use of unauthorized spare parts
For more information on liability, see the warranty section at the back of this manual.
Copyright:
These operating and installation instructions are subject to copy­right.
Transferring these instructions to third parties, copying of any kind, either in total or extracts therefrom, as well as their use and/or conveying its contents are prohibited without our written consent.
Violations are liable to claims for compensation. Further claims are reserved.
We hold the copyright:
Stiebel Eltron, Inc. 17 West Street | West Hatfi eld, MA 01088 Tel. 413-247-3380 | Fax 413-247-3369 Email info@stiebel-eltron-usa.com www.stiebel-eltron-usa.com
Should you have any questions regarding the installation or op­eration of the water heater, please contact our customer service.
Tel. (USA) 800-582-8423 or 413-247-3380
Please record your serial number and information:
Serial No.:
Date of purchase:
Register your product
NOTE:
You must register this product within 90 days of purchase on our web site in order to acti­vate any standard warranty or to be eligible for the extended warranty. Go to our website at: www.stiebel-eltron-usa.com and click on “Register Your Product.”
Before beginning the registration process, we suggest that you gather the necessary information as follows:
000000-0000-00000
D0000035352
1
1 Serial number on the type plate
Type, Example: Accelera 220 E (the type plate can be found on the appliance above the “DHW outlet” connection). Number listed after “Nr.” Place of Purchase Purchase Date First & Last Name Email address Physical Address Phone Number
If you have any questions concerning the registration process or warranty options, please contact Stiebel Eltron USA directly at (800)-582-8423.
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QUICK START-UP GUIDE
General information
ACCELERA® 220 E QUICK START-UP GUIDE
Overview:
Installation of this water heater is similar to standard electric water heaters, with a few minor exceptions. Be sure to follow all state and local codes during installation. This Quick Start-up Guide is not intended to be a substitute for the complete installation manual. Be sure to follow all safety precautions.
Unpacking:
DO NOT unpack the water heater until it is located at the point of installation. Follow all instructions in the manual and be sure to use caution, as this unit is top heavy. After unpacking, DO NOT lay the unit down and DO NOT jar or tip the unit past 45 degrees on a hand truck. If the appliance has not been completely vertical during transport or setup, it must rest in a vertical position for at least one hour before commissioning.
Installation of water connections:
1. Find a suitable location that fi ts the room spacing guidelines on the next page. The minimum volume of the room is 10´ x 10´ x 10´. Be sure vents are parallel to the wall with the fan facing the most open area along that wall. Please note: a drain pan is rec­ommended, and may be code in some areas.
2. The inlet & outlet plumbing connections on the unit are 1˝ male NPT. It is recommended to use union connections for easier ser­viceability. Install a boiler drain at the cold water inlet for easier draining of the tank.
3. The temperature & pressure (T&P) safety valve port is ¾˝ female NPT. A T&P valve is supplied which is rated to release water at 100 psi and/or 210°F. Plumb this connection to a bucket or directly to a drain. If it is plumbed to a bucket, check it often for any accumulated water.
For hook-up, follow all state and local codes for check valves, expansion tanks, shut off valves, gauges, etc.
Note
A 70 psi (4.8 bar) pressure reducing valve must be in­stalled to ensure the pressure of the incoming water line never exceeds 70 psi (4.8 bar). (See 10.1, “Water connec­tion”, pg. 20) .
Condensate drain:
Run the condensate drain connection directly into a drain or use a condensate pump to drain into a suitable location (See 10.2, “Con­densate drain”, pg. 20).
Fill & flush tank:
Run water and be sure the tank is full prior to turning on the electricity.
Installation/electrical:
Use a 240 Volt / 15 Amp double pole breaker and connect to the water heater L1,L2 & ground (See 10.3, “Power supply”, pg. 20).
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14˝
(0.4 m)
(0.6 m)
(0.2 m)
(1.8 m)
Air flow
intake
Air flow
intake
Air flow exhaust
Air flow exhaust
(0.6 m)
Air flow
intake
Air flow exhaust
(1.8 m)
Minimum room volume: 800 ft
2
, 10´ x 10´ x 8´
(22.7 m2, 3 m x 3 m x 2.4 m)
Acceptable positioning, vent parallel to a wall:
Acceptable positioning, vent parallel to a wall in a corner:
An object next to the unit must be less than 42˝ high
(0.6 m)
(0.6 m)
(0.2 m)
(0.2 m)
(1.8 m)
≤42˝
(1.1 m)
Do not install in a room
with less than 800 cubic feet of total volume.
Do not install with the air
exhaust pointing at a wall or any surface closer than 6 feet away.
Do not install with the air
intake pointing to a wall or any surface closer than 2 feet away.
If you are installing the
water heater next to another appliance, it cannot be taller than 42 inches. Otherwise, it will obstruct air fl ow to and from the unit.
Failure to follow
installation instructions will void the factory warranty.
QUICK START-UP GUIDE
Required room dimensions and clearances
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QUICK START-UP GUIDE
Plumbing connections
HMC
Cold water
Hot water
2
11
14
12
13
10
3
4
5
6
7
8
9
1
1 Vacuum breaker 2 Hot water connection (1˝ NPT) 3 Mixing valve (optional, supplied by installer) 4 Connection for T&P valve (¾˝ NPT) 5 T&P valve ¾˝ NPT, 0.69 MPa @ 99°C (100 psi @ 210°F) (supplied with unit) 6 Expansion tank (required, supplied by installer) 7 Straight-through shut-off valve (supplied by installer) 8 Check valve (required, supplied by installer) 9 0.48 MPa (70 psi) pressure reduction valve (required, supplied by installer) 10 Cold water connection (1˝ NPT) 11 Condensate drain (¾˝ NPT to ½˝ barbed elbow, supplied with unit) 12 Drain valve (supplied by installer) 13 Drain pan (supplied by installer) 14 Condensate spillover
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OPERATION
General information
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OPERATION
1. General information
The chapters “Special information” and “Operation” are intended for appliance users and qualifi ed contractors.
The chapter “Installation” is intended for qualifi ed contractors.
Note
Read these instructions carefully before using the appli­ance and retain them for future reference. Pass on the instructions to a new user if required.
2. Safety
This chapter provides an overview of all important actions re­quired for a safe and trouble-free operation.
2.1 Intended use
The appliance is intended for DHW heating within the application limits (See 15.3, “Data table”, pg. 29).
The appliance is intended for domestic use, i.e. it can be used safely by untrained persons. The appliance can also be used in a non-domestic environment, e.g. in a small business, as long as it is used in the same way.
Any other use beyond that described shall be deemed inappropri­ate. Observation of these instructions and of instructions for any accessories used is also part of the correct use of this appliance.
2.2 Incorrect use
The following are not permitted:
- Heating liquids other than potable water
- Operating the appliance with an empty DHW tank
- Operating the appliance outside the application limits (See
15.3, “Data table”, pg. 29)
- Interrupting the power supply, as without power supply the
appliance is not protected against corrosion
2.3 General safety instructions
Only qualifi ed contractors should carry out the electrical work and installation of this appliance. Qualifi ed contractors are responsible for adherence to all applicable regulations.
Operate the appliance only when fully installed and with all safety equipment fi tted.
!
WARNING Injury The appliance may be used by children aged 8 and up and persons with reduced physical, sensory or mental capa­bilities or a lack of experience and know-how, provided that they are super vised or they have b een instruc ted on how to use the appliance safely and have understood the resulting risks. Children must never play with the appliance. Children must never clean the appliance or perform user maintenance unless they are supervised.
WARNING Electrocution Contact with live components presents a threat to life. Damage to the electric insulation or to individual com­ponents may result in a threat to life.
If there is damage to the insulation, disconnect the
power supply and arrange a repair. All work on the electrical installation must be carried out by a qualifi ed contractor.
WARNING Scalding The water in the DHW tank can be heated to tempera­tures in excess of 149°F/65°C. There is a risk of scalding at outlet temperatures in excess of 110°F/43°C.
Ensure you do not come into contact with the water
when discharged.
WARNING Burns Touching hot components can lead to burns. When working on hot components, always wear protec­tive working clothing and safety gloves. The pipework connected to the DHW outlet of the ap­pliance can reach temperatures in excess of 149°F/65°C.
WARNING Scalding The appliance is fi lled with refrigerant at the factory. In case of leaking refrigerant, avoid coming into contact with the refrigerant or inhaling the released vapors. Ven­tilate the rooms affected.
!
CAUTION Injury Never place any objects on top of the appliance. If objects are left on the appliance, noise emissions may increase due to resulting vibrations, and the objects could fall and cause injury.
!
CAUTION To reduce the risk of excessive pressures and tempera­tures in this water heater, install temperature and pres­sure protective equipment required by local codes and no less than a combination temperature and pressure relief valve certifi ed by a nationally recognized testing laboratory that maintains periodic inspection of produc­tion of listed equipment or materials, as meeting the re­quirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22. This valve must be marked with a maximum set pressure not to exceed the marked maximum working pressure of the water heater. Install the valve into an opening provided and marked for this purpose in the water heater, and orient it or provide tubing so that any discharge from the valve exits only within 6 inches above, or at any distance below, the structural fl oor, and does not contact any live electrical part. The discharge opening must not be blocked or reduced in size under any circumstances.
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OPERATION
Safety
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!
CAUTION Hydrogen gas is produced by this heater in a hot water system that has not been used for a long period of time (2 weeks or more). Hydrogen gas is extremely fl amma­ble. To reduce the risk of injury under these conditions, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. When hydrogen is present, there will probably be an unusual sound such as air escaping through the pipe as the water begins to fl ow. There should be no smoking or open fl ame near the faucet at the time it is open.
!
Material losses
If you disconnect the appliance from the power supply, it is no longer protected against frost.
Do not interrupt the power supply to the appliance.
!
Material losses
Never cover this appliance. Covering the air intake or air discharge leads to a reduced air supply. If the air supply is restricted, the operational reliability of the appliance cannot be guaranteed.
!
Material losses
Only operate the appliance when the DHW tank has been fi lled.
!
Material losses
Keep the appliance installation room free from air con­taminated with oil or salt and corrosive or explosive sub­stances.
2.4 ETL designation
The ETL designation shows that the appliance meets all essential UL and CAN/CSA requirements. This appliance conforms to:
- UL Standard 1995
- UL Standard 174
- CAN/CSA Standard C22.2 No.236-05
- CAN/CSA Standard C22.2 No.110-94
2.5 Appliance labels
1. Type plate label for the Accelera 220 E
Accelera 220 E
Stiebel Eltron Inc. 17 West Street West Hatfield, MA 01088, USA
800.582.8423 info@stiebel-eltron-usa.com
Conforms to UL STD. 1995
Conforms to UL STD. 174 Certified to CAN/CSA STD. C22.2 No.236-05 Certified to CAN/CSA STD. C22.2 No.110-94
Part number/code article: 233058 Electrical/électriq ue
Voltage/tension: Single phase 220-240 V Frequency/fréquence: 50 / 60 Hz Breaker/disjoncteur: 15 A P
nmax
(rated power input)/puissance nominale: 2200 W Maximum allowable ratings/courant nominal: 2200 W, 9.17 A Protection class/i ndicie de prote ction: IP 24
Heat pump/pompe à chaleur:
P
N
(Air 107.6°F / Water 149°F): 0.54 kW Refrigerant/frigorigène: R-134a Refrigerant charge/frigorigène poids de remplissage: 1.874 lb / 850g Max. operating pressure/max. pression de service: 348.1 PSI / 2,400 kPa Lock rotor curre nt/puissanc e blockade : 15.3 A MCA: 14 A Rated compressor load/courant nominale du compresseur: 2.5 A Motor fan/moteur d e ventilateu r: 24 W
DHW cylinder/DHW cylindre:
Backup heating element/chauffage d'appoint: 1690 W Max. operating pressure/max. pression de service: 87 PSI / 600 kPa Max. operating temperature/max. temperature de service: 168.8°F / 76°C Tank materi al/matériau réservoir: Steel Nominal capacity/capacité nominale: 58.12 gal / 220 l Tank test pressure/contrôle de réservoir: 130.5 pSI / 900 kPa
No.:#### / ######
Made in EU/Fabriqué en UE
Read the instructions carefully. Tested for leaks.
Lira attentivement la notice. Étanchéité testé.
285872-34892
XXXXXX-XXXX-XXXXXX
2. Condensate drain information label
315683-38055
Condensate
Condenso
311801-38055
Condensat
3. Hot water outlet location label
Hot Water Outlet
311803-38055
Salida de agua caliente
Sortie eau chaude
4. Cold water outlet location label
Cold Water Inlet
311802-38055
Entrada para agua fría
Entrée eau froide
5. Power connection information label
Power supply
Disconect power supply
Before opening the cover
!Attention!
Must connect to
240 V, 15 A
Double-pole
Circuit breaker
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OPERATION
Safety
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6. Scald risk information label
Une température de l'eau de plus de 52°C (125°F) peut causer des brûlures grave s ou la mort par éboui ll a n t a ge
Les enfants, les pe rsonnes handicapées e t les personnes âgées courent le plus grand risque de brûlures.
Lire la notice d'emploi avant d'ajuster la température du chauffe-eau.
Vérifier la température de l'eau avant de prendre un bain ou une do uche .
Des dispositifs de limi ta ti on de te mp ér a t u re s ont disponibles. Voir la notice d'emploi.
ATTENTION
L'eau chaude peut provoquer des brûlures de 3ème degré: En 6 secondes à 60°C (140°F). En 30 secondes à 54°C (130°F).
Réglé à l'usine à 52°C (125°F). Contacter le personnel de service après-vente qualifié pour toute modification.
Agua con temperatura de más de 52 °C (125 °F) puede al instante causar quemaduras graves o la muerte por escaldadura.
Niños, personas con discapacidades o mayores se encuentran en mayor peligro de escaldadura.
Mire las instrucciones de uso antes de ajustar la temperatura en el calentador de agua.
Pruebe el agua antes de bañarse o de ducharse. Están disponibles válvulas para regular la
temperatura. Mire las instrucciones de uso.
ADVERTENCIA
Agua muy ca lien te p uede ca us a r quem a d ur a s de 3 grado. En 6 segundos A 60 °C (140 °F). En 30 segundos A 54 °C (130 °F). La regulación fue ajustada en la producción A 52 °C (125° F ). Si n ece si t a ajustar la re gu lac ió n , contácte al técnico de servicio calificado.
er
AQUA CALIENTE
ABRASAR
52
125
7. Gasket connection information label
311804-38055
For reason of corrosion protection use flat gasket ring. Never seal threadshemp (equipment Damage!).
Pour des raisons de protection contre la corrosion, le raccordement est à réaliser par joints plats. L'étanchéïfication au chanvre n'est pas autorisée (dommages au matériel!).
Para la protección contra la corrosión use sellos planos de los tubos. Una unión con cáñamo no está permitida (riesgo de daño del equipo!).
8. Pressure & temperature relief valve information label
315321-38055
Relief valve
Plumber: The relief valve installation must be fitted to this socket. The pressure and temperature relief valve has to meet local codes and comply with ANSI Z21.22.
Soupape de sûreté
Plombier: L'installation de la soupape de sûreté doit être branchée sur cette prise. La soupape de sûreté pour la pression et la température doit être conforme à la réglementation locale et à ANSI Z21.22.
Válvula de seguridad
Plomero: La válvula de seguridad debe instalarse en esta conexión. Las válvulas limitadoras de presión y temperatura tienen que ajustarse al código local y cumplir con la norma ANSI Z21.22.
9. Kyoto protocol information label
ES: Sistema herméticamente cerrado que contiene gases de efecto invernadero mencionados en el protocolo de Kioto. BG: Съдържа посочените в Протокола от Киото флуорирани парникови газове - херметически затворена система.
299581-36960
10. Supplemental heat element information label
315322-38055
If the water heater is retrofitted with a supplemental heat element make sure that both thermostat are adjusted on the same water temperature set point.
Si le chauffe-eau est rénové avec un élément de chauffe supplémentaire, assurez-vous que les deux thermostats soient ajustés à la même température de réglage de l'eau.
Si el calentador de agua está adaptado a un elemento calentador suplementario, asegúrese que ambos termostatos estén ajustados a la misma temperatura de agua.
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OPERATION
Appliance description
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11. Booster heater element information label
CAUTION
for use only in water
ATTENTION
ATENCIÓN
:
:
315683-38055
:
pour l'utilisation dans l'eau
se usa sólo para en agua
12. Appliance must be vertical for at least one hour before com­missioning information label
WARNING / WARNUNG
The unit must remain in vertical position for at least one hour before putting unit into operation.
Die Anlage muss min. 1 Stunde lang vor deren Inbetriebnahme in senkrechter Position bleiben.
L’appareil doit être placé en position verticale au moins une heure avant sa mise en route.
La unidad tiene que quedar en la posición vertical al menos durante una hora antes de poner la unidad en funcionamiento.
315125-38055
3. Appliance description
The appliance is designed for indoor installation. The appliance recirculates ambient air and does not require outdoor air. The appliance extracts heat from the ambient air. This heat is utilized to heat the water in the DHW tank with added electric power. The amount of electric energy and time required to heat-up the DHW depends on the temperature and humidity of the ambient air.
This heat extraction results in a drop in the ambient temperature inside the installation room by between 2°F/1°Cand 5.5°F/3°C. The appliance also extracts moisture from the air, which turns into condensate. The condensate is drained from the appliance via the condensate drain.
When a hot water draw-off point is opened, the hot DHW is pushed out of the appliance by the in-fl ow of cold DHW.
To protect against corrosion, the inside of the DHW tank is coated with special enamel and is additionally equipped with an im­pressed current anode.
The electronic control unit makes energy saving adjustments eas­ier. Subject to the power supply and usage pattern, the water is heated up automatically to the set temperature.
Heat pump operating principle A hermetic circuit within the appliance contains refrigerant (See
15.3, “Data table”, pg. 29). This refrigerant evaporates at low temperatures and collects heat from the ambient air.
In the evaporator, the refrigerant changes from its liquid into its gaseous state. A compressor draws in the gaseous refrigerant and compresses it. This increase in pressure raises the refrigerant temperature.
The compression process requires electrical energy. The energy (motor heat) is not lost, but is discharged to the downstream condenser. The cooled refrigerant passes a fi lter dryer. There, the refrigerant indirectly transfers heat to the DHW tank and the liquid refrigerant is routed t o a two-fl ood evaporator. An expansion valve then reduces the still prevalent pressure and the cycle starts again.
Note
In the event of an interruption of the power supply, the compressor is blocked from operating for at least one minute. The electronic control board (ECB) delays elec­tronic starting for one minute while the appliance goes through its initializing process. If the compressor subsequently fails to start, it may be blocked by additional safety devices (Klixon and high pressure switch). If the compressor is switched off due to the Klixon, the pressure difference between the high and low pressure sides of the refrigerant circuit may be the cause. When the pressure difference is equalized (approximately 5 minutes), the compressor turns on. If a tripped high pressure switch caused the blocking of the compressor, this may be due to a failed thermostat or high ambient air temperature. After the power supply has been re-established, the appliance continues to operate with the parameters that were selected before the power supply was interrupted.
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OPERATION
Appliance description
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3.1 Heating the DHW tank
2
1
1 Dome sensor 2 Integral sensor
The appliance is equipped with two temperature sensors.
- The dome sensor captures the water temperature in the upper section of the tank.
- The integral sensor is a temperature sensor affi xed over the entire tank height. The integral sensor determines the aver­age tank temperature.
The appliance display indicates the temperature in the upper sec­tion of the tank. The appliance control unit operates using the average tank temperature.
The appliance may start to heat even though the display indicates that it has reached the set temperature. In this case the deviation of the average tank temperature from the set value is greater than the start hysteresis.
For information on the heat-up time, See 15.3, “Data table”, pg.
29. The calculation of the available amount of mixed water is based on the average cylinder temperature. The amount of mixed water is only calculated if the water temperature in the upper section of the cylinder is higher than 104 °F / 40 °C.
DHW is normally heated by the heat pump of the appliance within the application limits (See 15.3, “Data table”, pg. 29).
3.1.1 Electric booster element
Heat pump operation will be interrupted if the application limits are exceeded in heat pump mode. The electric emergency/booster heater takes over the DHW heating using the selected set tempera­ture. Once the appliance is back within the application limits, the electric emergency/booster heater switches off and DHW heating continues with the heat pump.
In emergencies you can start the electric emergency/booster heat­er should the appliance develop a fault and the fault code is higher than 256. See 4.4.1, “Comfort heating”, pg. 13.
In the event of an unexpectedly high hot water demand, the emer­gency/booster heater can be activated with the rapid heating key in addition to the heat pump. See 4.4.2, “Emergency back up mode”, pg. 14.
3.2 Appliance operation outside the application limits
3.2.1 Ambient temperatures below the application limit
If hoar frost is growing on the evaporator fi ns, the hoar frost temperature monitor switches the heat pump compressor off. The compressor switches on automatically once the evaporator defrosts.
To guarantee fault-free operation of the appliance, make sure
you operate the appliance within its application limits (See
15.3, “Data table”, pg. 29).
Note
Heat-up times are longer while the evaporator is defrost­ing.
3.2.2 Ambient temperatures above the application limit
The safety equipment switches the appliance off if the upper ap­plication limit is exceeded.
Following a cooling time of several minutes, the appliance is switched back on automatically. The appliance is switched off again if the ambient temperature rises above the permissible tem­perature value again.
To guarantee fault-free operation of the appliance, make sure
you operate the appliance within its application limits (See
15.3, “Data table”, pg. 29).
3.3 Frost protection
The appliance activates a frost protection function if the integral
sensor in the DHW tank detects a temperature below 50°F/10°C. The appliance then heats the water in parallel mode by using both the heat pump and the electric booster element. The heat pump and electric booster element switch off once the temperature de­tected by the integral sensor is more than 65°F/18°C.
Page 12
OPERATION
Settings
12 | Accelera® 220-300 E www.stiebel-eltron-usa.com
4. Settings
4.1 Display and controls
Note
The back-light of the display will illuminate for 15 seconds after pressing any button.
elctronic comfort
1
3
5
12
10
8
26_03_13_0006_
comforomfort
4
2
7
6
11
e
lctron
9
1 Set temperature symbol 2 Amount of amount of mixed water display (l @ 40°C /gal
@
1
04°F) Actual temperature display, upper tank section/ Set temperature1display Set temperature2display Fault code display 3 Plus key 4 Minus key 5 Service/error symbol 6 Electric booster element symbol 7 Heat pump symbol 8 Rapid heating key 9 Set temperature2 symbol 10 Menu key 11 Amount of mixed water symbol 12 Actual temperature symbol
The "electric booster element" and "heat pump" symbols are dis­played when these appliance components are active. The display of these symbols does not necessarily mean that the electric boost­er element and the heat pump are running.
Service/fault symbol
Note
Notify your contractor if the service/fault symbol ap­pears on the display. Continuous illumination of the symbol indicates that the fault is not preventing appli­ance operation. A fl ashing service/fault symbol indicates that the water is not being heated and that it is essential you notify your contractor.
4.2 Settings
In standard display mode, the display shows the current amount of mixed water.
Note
15seconds after every adjustment, the appliance auto­matically switches back to the standard display and saves the set value.
With the menu key, all information and setting options are called up in sequence. The relevant symbol appears with each setting.
4.2.1 Amount of mixed water display (standard display)
The currently available amount of mixed water at 104°F/40°C when mixed with 59°F/15°C cold water is shown.
If there is no usable hot water in the tank, the display shows < 10 l.
DHW demand for Amount of mixed water at 104°F/40 °C)
Bath 32-40 gal (120-150 l) Shower 9-13 gal (30-50 l) Hand washing ½-1½ gal (2-5 l)
The amount of mixed water that can be achieved depends on the set point temperature.
4.2.2 Actual temperature display
In the mixed water menu, press the menu key once to get to the actual tem­perature menu.
The current actual temperature in the upper section of the DHW tank is shown. This largely corresponds to the outlet temperature.
4.2.3 Set temperature1
Note
For reasons of legionella prevention, never set the DHW temperature lower than 124°F/50°C).
The set temperature1 is the DHW temperature to which the ap­pliance regulates if no external signal transmitter is connected and active. Set temperature1 is set to 131°F/55°C at the factory.
In the actual temperature menu, press the menu key once to get to the menu for set temperature1.
The set temperature1 symbol appears.
Page 13
OPERATION
Settings
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ENGLISH
Adjust set temperature1 from 69 to 149°F / 20.5 to 65°C using the plus and minus keys.
Note
Another way to adjust set temperature1 is to press the plus or minus key when in standard display (amount of mixed water).
Frost protection
If the set temperature is set to less than 69°F/20.5°C, only frost protection re­mains active. The water heater will not run.
4.2.4 Set temperature2
Note
For reasons of legionella prevention, never set the DHW temperature lower than 124°F/50°C).
Set temperature2 is the DHW temperature to which the appliance
regulates if an external signal transmitter is connected and active.
In the set temperature1 menu, press the menu key once to get to the menu for set temperature2.
The set temperature2 symbol appears. The display of set temperature2 is de­noted with an "N".
Adjust set temperature2 from 69 to 149°F / 20.5 to 65°C) using the plus and minus keys.
Operation with external signal transmitter (240 V input)
The connection of the heat pump to an external signal offers the
possibility of heating water to a raised temperature set point
during periods when electric rates are favorable, for example
during times when PV power is available or low tariff utility rates
are in effect.
The external signal may be offered by a PV system or low tariff
transmission of a utility.
This set temperature2 is activated when a phase (LF signal) is
present at terminal X0/LF (See 10.3.1, “Connection with external
signal transmitter”, pg. 21). While activated, set temperature2
replaces the standard set DHW temperature ("set temperature1").
If set temperature2 has been activated by the external signal
transmitter, this set temperature will then be active for at least
20minutes. If the signal remains active after those 20minutes
passed, the compressor will run until the LF signal ends. If not,
the selected set temperature1 is activated again.
If the relevant set DHW temperature is accomplished, the com­pressor switches off and remains off for a minimum idle time of 20minutes.
The following diagram illustrates the connections by means of a sample signal sequence of an external signal transmitter.
Example:
- DHW temperature = 131°F /55°C)
- Set temperature 1 = 124°F/ 50°C)
- Set temperature 2 = 149°F /65°C)
A
1
0
0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 t [min]
B
1
1
0 2
0 5 1015202530354045505560657075t [min]
D0000034613
A LF signal B Compressor 1 20 min. minimum runtime, set temperature 2 2 20 min. minimum compressor idle time
Note
An LF signal must be active for at least 60seconds before the control unit responds to it. This prevents cycling of the compressor due to fast changing sun radiation condition.
4.3 Calling up fault codes
Based on the set temperature2 menu, press the menu key once to get to the fault code menu. A fault code will appear if a fault has occurred. If no error has occurred, this menu is not available.
See 6.1, “Fault codes”, pg. 16 .
4.4 Rapid heating key
Press the rapid heating key. The heat pump and electric booster ele-
ment symbols appear.
4.4.1 Comfort heating
Normally, the rapid heating key is used to activate the comfort heating function, which enables the water heater to satisfy an unexpectedly high DHW demand without changing any of the ap­pliance's standard settings.
When comfort heating is activated by pressing the rapid heating key, the heat pump and the electric booster element will start in parallel, irrespective of the selected set temperature. To save energy, the electric booster element switches off as soon as a temperature of 149°F/65°C has been achieved in the upper tank section (rapid heating).
Page 14
OPERATION
Maintenance and care
14 | Accelera® 220-300 E www.stiebel-eltron-usa.com
The heat pump remains on and the comfort heating function re­mains active until a temperature of 149°F/65°C) has been achieved in the entire DHW tank (comfort heating). The appliance then au­tomatically switches back to the previously set parameters.
Note
The electric booster element and heat pump symbols are displayed until the comfort heating function has termi­nated. During comfort heating, the electric booster element symbol is displayed until the heat pump has heated the entire tank to 149°F/65°C and the function is terminated, e ven though t he electric booster element switches off when the 149°F/65°C) has been achieved in the upper tank section.
Note
If comfort heating has been activated, it can be canceled by reducing the set temperature.
Hold down the minus key, until you hear a clicking
noise caused by the heat pump and booster heater switching off. The set temperature will jump back to the value that was selected before comfort heating was activated.
4.4.2 Emergency back up mode
If the heat pump is out of order, it is possible to use the electric booster element in back up mode to ensure hot water production. The electric supply to the compressor shuts down if the water temperature increase is less than 0.5°F/0.25°C) in a time frame of 13 hours. In this case the fault code is activated and will fl ash. The fault key fl ashes on the display and a fault code indicates that the appliance is not heating the water.
To activate the backup mode, press the rapid heating key. After the rapid heating key has been pressed, the indicated fault code increases by a value of 256, as the fault codes are summed to­gether (See 6.1, “Fault codes”, pg. 16). The fault key continues to fl ash. The electric booster element is activated.
The current set temperature (set temperature1 or set tempera­ture2) is ignored. In emergency mode, the appliance operates with a fi xed set temperature of 104°F/40°C). After a one-off ac­tivation of the function via the rapid heating key, this function remains active for 7days.
Following 7days of backup operation, the electric booster element is deactivated. The fault code shown on the display decreases by
256. If the rapid heating key is pressed again within the 7days of
backup operation, the 7-day run time for emergency mode will start afresh from that point.
Pressing the rapid heating key only activates backup mode if a fault with fault code8 occurred previously. In standard mode pressing the rapid heating key only triggers a one-off heating of the DHW tank for a single instance.
An interruption of the power supply will disable the back up mode immediately. The heat pump will try to heat again for a duration of 13 hours after the power outage. After 13 hours without a water temperature increase, the fl ashing service key occurs again and the back up function may be activated.
4.5 Emergency shutdown
In the event of an emergency, carry out the following steps:
Interrupt the power supply by unplugging the appliance or by
shutting off the circuit breaker.
Shut off the cold water supply. Immediately notify a qualifi ed contractor, as the appliance
is not protected against corrosion while the power supply is interrupted.
Drain the water out of the tank if there is a power outage
longer than 2 days.
5. Maintenance and care
WARNING Electrocution Do not insert objects through the grille into the interior of the appliance. Never spray the appliance with water. Never spray water into the appliance.
!
WARNING Injury Maintenance work, such as checking the electrical safe­ty, must only be carried out by a qualifi ed contractor.
Appliance components
Care and maintenance tips
Casing Use a damp cloth to clean the casing sections. Never
use abrasive or corrosive cleaning agents.
Air intake grille / air discharge grille
Clean the air intake grille and air discharge grille every six months. Cobwebs or other kinds of contami­nation can restrict the air supply to the appliance.
DHW tank The DHW tank is equipped with a maintenance-free
impressed current anode to safeguard against cor­rosion. The power supply must not be interrupted while the appliance is filled with water to enable the impressed current anode to provide protection. Oth­erwise there is a risk of corrosion.
Electric booster ele­ment
Have the electric booster element descaled from time to time. This will extend the expected life of the elec­tric booster element.
Appliance Have the safety assembly and the evaporator checked
regularly by a qualified contractor.
Condensate drain Undo the condensate drain. Check that the condensate
drain is clear and remove any dirt from the conden­sate drain connection of the appliance.
Page 15
OPERATION
Troubleshoot ing
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ENGLISH
6. Troubleshooting
Problem Cause Remedy
No hot water is available.
No power to the appli­ance.
Check that the appliance is connected to the power supply.
The circuit breaker in the electric panel has tripped.
Check whether the circuit breaker in the electrical panel has tripped. If required, dis­connect the appliance from the power supply and replace the circuit breaker. Contact your contractor if the circuit breaker blows again after the appliance is connected to the power supply.
No hot water is available.
The air intake or air dis­charge of the appliance is blocked.
Check the air intake grille and air discharge grille for contamination. Remove any contamination (See 14, “Main­tenance and cleaning”, pg.
23).
The ambient temperature exceeds the upper ap­plication limit (See 15.3, “Data table”, pg. 29). The appliance safety equipment has responded and the appliance has switched off automati­cally.
Wait for the appliance to cool down. Call a qualified con­tractor if the appliance does not switch back on automat­ically.
The ambient temperature falls below the lower ap­plication limit (See 15.3, “Data table”, pg. 29). The evaporator is current­ly being defrosted.
Wait until the appliance switches back on automati­cally.
The appliance is not heating the DHW tank although the heat pump symbol is illumi­nated.
The blocking time for compressor has not yet elapsed. Once the compressor has been switched off, it will only be switched back on again after the 20minute compressor blocking time has elapsed.
The safety valve of the cold water supply line is drip­ping.
These units are under water mains pressure. During the heat-up pro­cess, expansion water will drip from the safety valve.
Notify a qualified contractor if water continues to drip when heating is completed. Check the sealing of the P&T valve if a sand filter is used.
The condensate drain drips.
The surface temperature of the evaporator is lower than the dew point tem­perature of the ambient air. Condensate forms.
The amount of condensate depends on the air humidity level.
The room tem­perature drops too low.
Due to the heat pump pro-
cess the room temperature drops. The temperature drop depends on the hot water demand and the size of the installation room. If the temperature drop of the in­stallation room is more than 7°F (4 °C) check the size of the installation room.
Service symbol is continuously illuminated.
See 6.1, “Fault codes”, pg. 16
Notify a qualified contractor.
Problem Cause Remedy
Service symbol flashes and the water does not heat up.
See 6.1, “Fault codes”, pg. 16
It is imperative that you notify a qualified contractor.
The "heat pump symbol is illuminated but the compressor is not running. The fan is running.
The appliance is in defrost mode.
No action required.
The “heat pump” symbol is flashing.
There is a demand for heat, but the compressor is blocked from starting.
No action required. The compressor is blocked for 20 minutes from starting again after it has been switched off in normal operation. The com­pressor switches itself on au­tomatically af ter the 20 minute blocking time has elapsed. The symbol stops flashing au­tomatically.
The “electric emergency/ booster heater” symbol is flashing.
A temperature control­ler has switched off the “electric emergency/ booster heater” during rapid heat-up.
No action required. The ap­pliance continues the rapid heat-up process using the heat pump. The symbol stops flashing when the controller releases the “electric emer­gency/booster heater”. The symbol goes out when the temperature throughout the DHW cylinder reaches the set temperature of 149 °F (65 °C).
Page 16
OPERATION
Troubleshoot ing
16 | Accelera® 220-300 E www.stiebel-eltron-usa.com
6.1 Fault codes
If the service/fault symbol is fl ashing or continuously illuminated on the display, you can call up a fault code.
Repeatedly press the menu key until the fault code is shown following set tem­perature2.
Fault code appears
Fault code
Service symbol
Fault descr iption Remedy
0 No fault 2 continu-
ously illu­minated
The dome sensor has failed. The temperature displayed is measured by the integral sen­sor. The appliance will continue to work properly.
Call Stiebel Eltron for more information if this error occurs.
4 continu-
ously illu­minated
The integral sensor has failed. The mixed water display will not show the correct amount but the appliance will continue to work properly.
Call Stiebel Eltron for more information if this error occurs.
6 flashing Dome sensor and integral sen-
sor failed. The appliance stops heat delivery.
Contact a qualified contractor.
8 flashing The appliance has recognized
that the DHW tank is not heated for 13 hours, despite there being a demand.
You can continue to use the appliance by acti­vating backup mode. See 4.4.2, “Emergency back up mode”, pg. 14
16
continu­ously illu­minated
Short circuit impressed current anode / protective anode failed
Immediately inform a qualified contractor, as the appliance is not protected against cor­rosion if the impressed current anode is faulty.
32 flashing
The appliance is operating with an empty tank or the appliance is not delivering heat.
Fill the appliance with water. The fault code disappears and the appliance starts.
The anode current is inter-
rupted. The appliance does not heat up.
The contractor needs to check the connection of the impressed current anode and the internal wiring.
128 continu-
ously illu­minated
No communication between controller and display. The most recently selected set val­ues are active.
256 flashing Manually activated Emergency
backup mode (only electric booster element active).
See 4.4.2, “Emergency back up mode”, pg.
14.
If more than a single fault occurs, the fault code gets summed.
Example: If both the dome sensor and integral sensor failed, the display shows fault code6(=2+4).
Application scenarios for emergency mode
If the appliance shows fault code8, you can manually activate emergency mode. If a different fault occurred previously, but did not cause the appliance to switch off, the display may show a fault code that is the result of several faults added together.
Listed below are the fault codes which will allow you to activate emergency mode.
Fault code displayed Individual fault code(s)
8 8 10 Fault code 8 + fault code 2 12 8+4 24 8+16 26 8+2+16 28 8+4+16 138 8+2+128 140 8+4+128 152 8+16+128 154 8+2+16+128 156 8+4+16+128
When the appliance is operating in emergency backup mode, the fault code shown is increased by 256.
Fault code displayed in emergency backup mode
Indiv idual fault code(s)
264 8+256 266 8+2+256 268 8+4+256 280 8+16+256 282 8+2+16+256 284 8+4+16+256 394 8+2+128+256 396 8+4+128-256 408 8+16+128+256 410 8+2+16+128+256 412 8+4+16+128+256
Notifying a qualifi ed contractor
If you cannot remedy the fault, notify your qualifi ed contractor. To facilitate and speed up your request, provide the serial number from the type plate (000000-0000-00000). The type plate can be found on the appliance above the "DHW outlet" connection.
Sample type plate
000000-0000-00000
D0000035352
1
1 Serial number on the type plate
Page 17
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ENGLISH
INSTALLATION
Safety
INSTALLATION
7. Safety
Only a qualifi ed contractor should carry out the installation, com-
missioning, maintenance and repair of the appliance.
7.1 General safety instructions
To prevent your warranty claim, use only original accessories and
spare parts. If you need spare parts, call 800.582.8423.
7.2 Instructions, standards and regulations
Note
Observe all applicable national and regional regulations and instructions.
Take note of the appliance type plate and chapter "Specifi cation".
7.3 Incorrect use
The following are not permitted:
- Do not install the water heater on non-load bearing fl oors
- Do not install the water heater where it is at risk from frost
- Do not install in rooms where the water heater is at risk from explosions as a result of dust, gases or vapors
- Do not ignore safety clearances and safety zones
- Do not incorrectly install the power connection
- Do not operate the water heater with an open casing
- Do not heat anything other than potable water
- Do not fi ll with any other Freon, use only R134a
7.4 Qualifi cation
In this manual, qualifi ed individuals will be described as the “li­censed installer”.
Licensed installers are responsible for adherence to all currently applicable regulations during installation and initial start-up.
7.4.1 Licensed installer
Licensed installers are specially trained in their fi eld. Licensed installers work on systems on the basis of their training, knowl­edge and experience, as well as their knowledge of applicable standards and regulations. They are able on their own to recognize and prevent possible problems.
7.4.2 Electrician (licensed)
An electrician is a licensed installer who meets the above require­ments with regard to electrical-related installations.
7.4.3 Plumber (licensed)
A plumber is a licensed installer who meets the above require­ments with regard to water-related installations.
7.4.4 Customer service
For customer service inquiries, please contact Stiebel Eltron di­rectly at 1-800-582-8423
8. Appliance description
The heat pump unit is located in the upper section of the appliance. The DHW tank is located in the lower section of the appliance.
8.1 Standard delivery
The following are delivered with the appliance:
- Condensate drain
- T&P valve, 100 psi at 210°F/99°C
8.2 Required accessories
Various safety assemblies are available that need to be selected subject to the respective static pressure. These type-tested safe­ty assemblies protect the appliance against unacceptable excess pressure.
- Pressure reducing valve (70 psi) if the water mains pressure exceeds this
-Expansion tank
8.3 Further accessories
– Condensate pump (if there is a minor base slope for draining the condensate, use a condensate pump)
9. Preparations
9.1 Transport
!
CAUTION Injury
Take note of the weight of the appliance. Use suitable transport aids (e.g. a hand truck) and
enough personnel for transportation.
!
Material losses
The appliance is top heavy and can easily tip over.
Make sure the unit is not tilted. Only set the appliance down on an even base.
!
Material losses
The appliance casing is not designed to withstand strong forces. Incorrect handling can lead to considerable loss. Observe the information on the packaging.
Leave the appliance in its packaging and on the pallet while trans­porting. This enables horizontal transport and protects the appli­ance during transport.
Remove the packaging shortly before the installation and do not unpack the appliance until it has arrived in the fi nal installation room.
Page 18
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INSTALLATION
Preparations
Vehicular transport
!
Material losses
Storing and transporting the appliance vertically is rec­ommended.
The appliance may be transported horizontally on good roads. Strong shocks to the appliance are not permissible.
!
Material losses
The duration in a horizontal position may not exceed more than 24 hours. If the appliance was transported horizontally, leave it to rest in a vertical position for at least one hour before commissioning.
Observe the information on the packaging.
D0000034797
1
1 Recessed grips
Transport from vehicle to installation room
The cardboard box has reinforced recessed grips along the top of the appliance. You can use these recessed grips, as well as the pallet at the lower end, to carry the appliance into the installation room. Take note of the weight of the appliance and ensure a suffi ­cient number of personnel is available for handling the appliance.
9.2 Storage
If it is necessary to store the appliance for a prolonged period before installation, observe the following information:
- Only store the appliance in a vertical position. Never store the appliance horizontally.
- Store the appliance in a location that is dry and largely dust-free.
- Protect the appliance from coming into contact with corrosive substances.
9.3 Installation site
The appliance is not approved for outdoor installation except for garages.
To prevent appliance damage:
- The installation location must be free from fl ammable, highly combustible gases and substances, as well as high levels of dust.
- The installation room must be free from the risk of frost.
- The intake temperature of the appliance must be within the permissible application limits (See 15.3, “Data table”, pg.
29).
- The fl oor of the installation room must be level and have suf­fi cient load bearing capacity. Take note of the weight of the appliance with a full DHW tank (See 15.3, “Data table”, pg.
29). A fl oor with insuffi cient foundation pressure capacity is in danger of collapse. If the appliance is not evenly bal­anced, there may be a risk of appliance damage.
- The size of the installation room must correspond to the application limits of the appliance (See 9.5, “Minimum clear­ances”, pg. 19 and See 15.3, “Data table”, pg. 29).
- Observe the safety clearances and protection zones.
- Always leave suffi cient distance to provide access for instal­lation, maintenance and cleaning. Observe the required min­imum clearances (See 9.5, “Minimum clearances”, pg. 19).
- Ensure that the operation of other equipment in the installa­tion room is not impaired.
- To reduce the pipe runs, install the unit close to the kitchen or bathroom.
- To prevent disturbance from operating noise, never install the appliance close to bedrooms.
The following installation locations are not permissible, due to risk of appliance damage:
- Locations where the air is contaminated with oil or salt
- Saline environments
- Areas in proximity to high frequency machines
- Places where the air contains ammonia (e.g.sewage works)
- Places where the air contains chlorine (e.g.swimming pools)
- Generally places where the air is strongly contaminated, e.g. due to dust, or contains aggressive substances
Note
The performance data indicated for this appliance has been determined in line with the relevant standard at an air temperature of 59°F/15°C). Below this temperature, the effi ciency of the appliance decreases.
Note
It is possible to improve the effi ciency of the appliance by utilizing the waste heat and humidity from other appli­ances to heat the DHW tank, e.g. boilers, tumble dryers or freezers.
Sound emissions
The air intake and air discharge sides of the appliance emit more noise than other sides of the housing.
Never direct the air intake or air discharge towards
noise-sensitive rooms of the house, e.g. bedrooms.
Note
For details on noise emission, see chapter "See 15.3, “Data table”, pg. 29".
Page 19
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ENGLISH
INSTALLATION
Preparations
9.4 Siting the appliance
Carefully undo the cardboard packaging at the clips.
D0000034797
1
1 Cardboard packaging clips
The appliance is secured to the pallet with metal brackets and
screws. The metal brackets are hooked on to the feet underneath the fl oor plate of the appliance.
1.
2.
D0000034798
1
1 Metal bracket fi xing bolt
Remove the fi xing bolts of the metal brackets from the pallet. Push the metal brackets a little towards the tank center, to
unhook them from the appliance feet.
Pull the metal brackets out from underneath the appliance.
!
Material losses
Take note of the appliance's weight and top-heaviness.
Slightly tip the appliance and carefully roll the appliance off
the pallet.
Bring the appliance in its fi nal location.
9.5 Minimum clearances
14˝
(0.4 m)
(0.6 m)
(0.2 m)
(1.8 m)
Air flow
intake
Air flow
intake
Air flow
exhaust
Air flow exhaust
(0.6 m)
Air flow
intake
Air flow exhaust
(1.8 m)
Minimum room volume: 800 ft
2
, 10´ x 10´ x 8´
(22.7 m2, 3 m x 3 m x 2.4 m)
Acceptable positioning, vent parallel to a wall:
Acceptable positioning, vent parallel to a wall in a corner:
An object next to the unit must be less than 42˝ high
(0.6 m)
(0.6 m)
(0.2 m)
(0.2 m)
(1.8 m)
≤42˝
(1.1 m)
Maintain the minimum clearances.
!
Material losses
The top of the appliance should be made horizontal.
Level the appliance horizontally using the height-ad-
justable feet.
D0000034806
Page 20
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INSTALLATION
Installation
10. Installation
!
WARNING Injury Incorrect installation can lead to serious personal injury or material losses. Before any work, ensure suffi cient clearances for the installation. Handle sharp-edged components carefully.
10.1 Water connection
!
Material losses
Carry out all water connection and installation work in accordance with local plumbing regulations.
The following material combinations are approved for pipework installations:
Cold water inlet DHW outlet
Copper pipe Copper pipe Steel pipe Steel pipe or copper pipe PEX tubing PEX tubing
Thoroughly fl ush the pipework before connecting the ap-
pliance. Foreign bodies, such as welding pearls, rust, sand or sealant can impair the operational reliability of the appliance.
!
Material losses
To protect the connection nipples against corrosion the water tube connection must be made with plumber’s thread seal tape (PTFE). The use of hemp on nipple threads is not permissible.
10.1.1 Safety valve
The appliance is a sealed unvented DHW tank. The appliance is supplied with a temperature and pressure relief valve that has been factory installed and leak-tested.
Install a type-tested safety valve in the cold water supply
line. The response pressure of the safety valve must be below or equal to the permissible operating pressure of the DHW tank.
The safety valve protects the appliance against unacceptable ex­cess pressure.
Ensure that the expansion water escaping from the safety
valve can drip into a drain, e.g. a tank or sink.
Ensure the drain cannot be shut off.
Size the drain in a way that water can drain off unimpeded
when the safety valve is fully opened.
Ensure that the discharge pipe of the safety valve is open to
atmosphere.
Fit the discharge pipe of the safety valve with a constant
downward slope and in a room free from the risk of frost.
10.1.2 Pressure reducing valve
Note
A 70 psi (4.8 bar) pressure reducing valve must be in­stalled to ensure the pressure of the incoming water line never exceeds 70 psi (4.8 bar).
10.1.3 Check valve
Install a check valve in the cold water line (after the pressure re­ducing valve if installed). This check valve is necessary to prevent water from fl owing backwards into the cold water piping.
10.1.4 Drain valve
Install a suitable drain valve at the lowest point in the cold
water inlet line.
10.1.5 Thermal insulation
Insulate the DHW line against heat loss in accordance with
locally applicable regulations.
10.2 Condensate drain
Install a condensate drain hose to remove the condensate which forms.
Connect the condensate drain included in the standard deliv-
ery to the “condensate drain” connection.
Connect a condensate drain hose to the condensate drain
bend.
!
Material losses
Ensure condensate drain cannot retain water.
Use a condensate drain hose with a diameter great-
er than the diameter of the condensate drain bend.
Ensure the condensate drain hose is not bent. Route the condensate drain hose with a continuous
base slope.
The condensate drain must be open to the atmosphere.
Use a suitable condensate pump if there is insuffi cient base
slope. Observe the building characteristics.
10.3 Power supply
WARNING Electrocution Carry out all electrical connection and installation work in accordance with national and regional regulations.
WARNING Electrocution If the appliance is permanently connected to the power supply, ensure that the appliance can be separated from the power supply by an isolator that disconnects double terminal with at least
1
/8
˝
/4 mm contact gap. Contactors, disconnect switches or circuit breakers can be used for this.
WARNING Electrocution
Observe the safety regulations to prevent contact
with dangerous 'live' parts.
Page 21
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ENGLISH
INSTALLATION
Installation
WARNING Electrocution Coming into contact with 'live' components presents a threat to life. Disconnect the appliance from the power supply before carrying out work on the control panel. Prevent the power supply from being switched on while you are working on the system.
WARNING Electrocution Insuffi cient grounding can lead to electrocution. Ensure the appliance is grounded according to locally applicable requirements.
WARNING Electrocution The power cable must only be replaced (for example if damaged) with an original spare part by a qualifi ed con­tractor authorized by the manufacturer. For an original spare part contact Stiebel Eltron 800-582-8423 for part number 315650.
!
Material losses
The voltage to the appliance must match the voltage spec­ifi ed on the type plate .
!
Material losses
Never connect the appliance to the power supply before the DHW tank is fi lled.
Standard connection without external signal transmitter
X0
PE PE N N L L 2
1
D0000034487
10.3.1 Connection with external signal transmitter
An external potential free signal transmitter for controlling DHW temperature (set temperature2) can be connected to terminal X0/2.
In the delivered status, terminal X0/2 is not assigned. If this ter­minal is connected to 240V AC, the appliance activates set tem­perature2.
Following a one-off activation (the external signal is present for at least one minute), set temperature2 applies for at least 20min­utes.
!
Material losses
If the 240V AC signal of an external signal transmitter is to be connected to terminal X0/2, do not interchange phase and neutral.
Note
Never wire up terminal X0/1.
Example 1: Power-OFF signal with own 240V AC phase
X0
1
2
L
L
N
N
PE
PE
L1
L1, L2 oder L3
N
PE
EVU:
D0000034589
Example 2: Photo-voltaic signal via on-site relay and phase routed outside the appliance
X0
1
2
L
L
N
N
PE
PE
L1
N
PE
1
D0000034590
1 Inverter (fl oating contact) The inverter power feed is located at a central distribution point
(e.g. in the main fuse box).
Connection to terminal block X0
Remove the appliance cover (See 14.1, “Removing the appli-
ance cover”, pg. 23).
D0000034803
1
1 Terminal X0
Prepare the leads for connection to X0 in such a manner that
each lead terminating at X0 has a wire ferrule.
Route leads through the strain relief.
Page 22
22 | Accelera® 220-300 E www.stiebel-eltron-usa.com
INSTALLATION
Commissioning
Connect the leads to X0 (see chapter "See 10.3.1, “Connection
with external signal transmitter”, pg. 21).
10.4 Assembling the appliance
Note
Refi t the appliance cover after completing your work. See chapter "See 14.10, “Fitting the appliance cover”, pg. 25).
11. Commissioning
11.1 Commissioning
!
Material losses
Never connect the appliance to the power supply before the DHW tank is fi lled.
Note
At temperatures below 5°F/-15°C, the high limit safety cut-out may respond. The appliance may be subjected to these temperatures during storage or transport.
If required, press the high limit safety cut-out reset
button. See 13.3, “Resetting the high limit safety cut-out”, pg. 23
Note
After an interruption of the power supply, compressor op­eration remains blocked for at least one minute to allow the electronic main board to initialize. If the compressor subsequently fails to start, it may be disrupted by additional safety devices (Klixon and high pressure switch). T his interruption due to the compressor motor klixon is terminated automatically. If the high pressure switch responds, it can be manually reset after the pressure is less than 246 PSI. This normally occurs 5 minutes after responding.
11.1.1 Filling the DHW tank
Fill the DHW tank and vent the pipework by following the proce­dure below:
Close the drain valve. Open all DHW tap points and the shut-off valve in the cold
water supply.
Close the DHW tap points as soon as water starts to emerge
from them.
11.1.2 Settings / function check
To check the function, select the maximum set temperature.
A higher set temperature allows for more mixed water but lower effi ciency. A lower set temperature is more effi cient but less mixed water is available. Never reduce the set temperature below 1 22°F/50°C to reduce problems with legionella.
11.1.3 Appliance handover
Explain the appliance function to users and familiarize them
with its operation.
Make users aware of potential dangers, especially the risk of
scalding.
Make users aware of critical environmental factors and re-
quirements concerning the installation location.
Inform users that water may drip from the safety valve
during the heating operation.
Hand over these operating and installation instructions to
users for safe-keeping.
11.2 Recommissioning
If the appliance is switched off due to an interruption to the power supply, no specifi c measures for restarting are required once the power supply has been restored. The appliance has saved the parameters most recently set and continues operating with these.
If the comfort heating function was active before interruption of the power supply, this is reactivated with a set temperature of 149°F/65°C once the power supply has been established again.
Remote function is not reactivated after an interruption of the power supply.
12. Shutting down
!
Material losses
If the appliance is disconnected from the power supply, it is no longer protected against frost.
Only disconnect the appliance from the power sup-
ply for longer periods if you are also draining the DHW tank.
If there is no usage of hot water for a long period of time, always drain the DHW tank. See chapter "See 14.4, “Draining the tank”, pg. 24".
The appliance can only be switched off by interrupting the power supply.
Pull the plug from the socket or disconnect the circuit breaker
to the appliance.
13. Troubleshooting
WARNING Risk of electrocution Prior to all work on the appliance, turn off all power to it.
For work inside the appliance, remove the appliance cover
(See 14.1, “Removing the appliance cover”, pg. 23).
If necessary, remove the upper section of the casing jacket
(See 14.2, “Removing the casing ring”, pg. 24).
Note
Refi t the casing ring after completing the work. See 14.9, “Fitting the casing ring”, pg. 25.
Note
Refi t the appliance cover after completing your work. See
14.10, “Fitting the appliance cover”, pg. 25.
Page 23
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ENGLISH
INSTALLATION
Maintenance and cleaning
13.1 Fault table
Fault Cause Remedy
The appliance switches off unexpectedly and does not switch on again.
Excessive pressure in the refrigerant circuit. The safety pressure lim­iter has responded. The compressor has been switched off.
Eliminate the cause of the in­crease in pressure in the refriger­ant circuit. Wait approx.5 to 15minutes for the appliance to equalize the pressure. Reset the safety pres­sure limiter (See 13.2, “Resetting the safety pressure limiter”, pg.
23).
The appliance is operated outside the operation limit. The ambient tem­perature is higher than the permissible value. The safety pressure limit­er has responded.
Ensure that the operation limit is observed. Wait approx.5 to 15minutes for the appliance to equalize the pressure. Reset the safety pres­sure limiter (See 13.2, “Resetting the safety pressure limiter”, pg.
23).
The compres­sor switches off unexpectedly.
The thermal load of the compressor has been ex­ceeded. The motor over­load relay has responded.
Remedy the cause of the high thermal load. Wait until the appli­ance restarts.
The appliance generates less heat.
An inadequate air flow across the evaporator may be a possible cause.
Check whether the fan is contam­inated. Check whether the evapo­rator is contaminated. Ensure that supply and extract air flow are unimpeded.
For explanations of the fault codes, See 6.1, “Fault codes”, pg.
16.
13.2 Resetting the safety pressure limiter
The safety pressure limiter shuts down the compressor if the pressure inside the refrigerant circuit exceeds the permissible maximum value. The safety pressure limiter may also respond if the appliance is operated above its permissible application limit or the temperature controller of the heat pump fails to respond.
D0000034801
1
2
1 Reset button for safety pressure limiter 2 Reset button for high limit safety cut-out
After removing the cause of the fault, reset the safety pres-
sure limiter by pressing the reset button.
13.3 Resetting the high limit safety cut-out
The high limit safety cut-out protects the appliance from over­heating. The electric booster element switches off when the tank water temperature exceeds 188±10 °F / 87±5 °C.
Once the cause of the fault has been removed, press the reset button of the high limit safety cut-out on the rod thermostat. To do so, remove the appliance cover.
13.4 Motor overload relay
In the event of excessive thermal load of the compressor, the motor
overload relay switches the compressor off.
Remove the cause.
After a short cooling period, the motor overload relay will restart the compressor automatically.
14. Maintenance and cleaning
WARNING Electrocution Prior to all work on the appliance, turn off all power to it.
14.1 Removing the appliance cover
D0000035322
Undo the screw (Torx) that fastens the control panel and the
appliance cover to the appliance.
Push the control panel upwards.
D0000034802
Remove the control panel. A lead connects the operating controls to the appliance ECB.
If necessary, pull the plug from the back of the control panel to fully remove the control panel.
Carefully lift away the appliance lid and undo the ground
wire that runs from the appliance control panel to the cover.
Note
Refi t the appliance cover after completing your work. See
14.10, “Fitting the appliance cover”, pg. 25.
Page 24
24 | Accelera® 220-300 E www.stiebel-eltron-usa.com
INSTALLATION
Maintenance and cleaning
14.2 Removing the casing ring
Note
If you require more space to work inside the appliance, you can remove the casing on the upper section of the appliance.
D0000034803
1
1 Fixing screws on casing ring The casing ring is fastened with screws.
Undo the fi xing screws on the casing. Remove the condensate drain bend and pipe collar of the
drain. Turn anti-clockwise to undo.
!
Material losses
A ground wire is connected to the inside of the casing ring. The casing can only be removed after the ground wire has been detached.
D0000034814
The casing ring overlaps along the joint. A tab on one end clips into the recess on the other end of the casing ring.
Ease the casing ring apart, until it can be removed or slid
downwards.
Note
Refi t the casing ring after completing the work. See 14.9, “Fitting the casing ring”, pg. 25
14.3 Cleaning the evaporator
!
WARNING Injury The evaporator consists of numerous sharp-edged fi ns. Be careful during cleaning the evaporator and wear pro­tective clothing, especially safety gloves.
The evaporator fi ns are coated with a hydrophilic coating to reduce corrosion and to eliminate surface tension on condensed water droplets. This creates a self-cleaning action so minimal cleaning is necessary. Nevertheless, the evaporator should still be checked for contamination and corrosion and cleaned as necessary.
Undo the screw that secures the appliance cover at the upper side of the control panel.
Remove the control panel and the appliance cover. Carefully clean the evaporator fi ns. Use water and a soft
brush for this. Never use acidic or alkaline cleaning agents.
14.4 Draining the tank
WARNING Burns Hot water may escape when draining the DHW tank.
To drain the DHW tank, e.g. when shutting the appliance down, proceed as follows:
Unplug the appliance from the power supply. Close the shut-off valve in the cold water supply line.
The DHW tank is drained via the cold water supply line.
Open the drain valve installed in the cold water supply line
(See 10.1, “Water connection”, pg. 20). If no drain valve has been installed, undo the cold water supply line at the “cold water inlet” connection.
Open one tap in one sink.
Some residual water will remain in the lower section of the DHW tank.
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ENGLISH
INSTALLATION
Maintenance and cleaning
14.5 Descaling the electric booster element
Only descale the fl ange of the electric booster element after re­moving it, and never treat the interior of the DHW tank and the im­pressed current anode with descaling agents. The electric booster element is screwed into the appliance at a central point at the top.
D0000034799
1
1 Electric booster element with protective anode
14.6 Protective anode
The fl ange of the electric booster element is equipped with a protective anode that protects the appliance from corrosion while it is connected to the power supply. The protective anode is a maintenance-free impressed current anode.
If a fault code in the display indicates that the protective anode is faulty, proceed as follows:
Remove the controller of the electric booster element. Check the protective anode connector and its wiring. Refi t the controller of the electric booster element.
14.7 Valves
Regularly check the system's valves (safety valve, pressure reduc­ing valve, drain valve, vacuum breaker, mixing valve), to ensure the operational reliability of the appliance. The amount of lime-scale deposits depends on local water quality.
Check all valves in the system and remove lime-scale
deposits.
Replace the valves if necessary. Check the function of the valves.
14.8 Replacing the power cable
WARNING Electrocution If the power cable is faulty, replace it with a new one. The power cable should only be replaced by a qualifi ed contractor.
14.9 Fitting the casing ring
WARNING Electrocution
Reconnect the ground wire to the casing ring.
D0000034814
Fit the upper casing ring. The casing ring overlaps along the
joint. A tab on one end clips into the recess on the other end of the casing ring.
Secure the casing ring with screws. Fit the pipe collar of the condensate drain and the conden-
sate drain bend.
14.10 Fitting the appliance cover
WARNING Electrocution
Reconnect the ground wire to the appliance cover.
Place the lid back on the appliance top.Connect the ground cable to the signed ground terminal. Connect the cable linking the control with the appliance ECB
to the back of the panel.
Insert the control panel. Secure the appliance cover and the control panel using the
screw at the top of the control panel.
Page 26
26 | Accelera® 220-300 E www.stiebel-eltron-usa.com
INSTALLATION
Specifi cation
15. Specifi cation
15.1 Dimensions and connections
15.1.1 Accelera® 220 E
27
1
/
8
˝
(690 mm)
A
D
E
F
B
C
60
3
/
4
˝
(1545 mm)
45
5
/
8
˝
(1160 mm)
34
3
/
4
˝
(884 mm)
9
1
/
2
˝
(241 mm)
1
/
2
1
˝
(8–24 mm)
Accelera® 220 E
A Entry electrical cables B Cold water inlet Male thread 1˝ NPT C DHW outlet Male thread 1˝ NPT D Condensate drain Male thread ¾˝ NPT to ½˝ barbed elbow E Air intake F Air discharge
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ENGLISH
INSTALLATION
Specifi cation
15.1.2 Accelera® 300 E
A
D
E
F
B
C
75
3
/
8
˝
(1913 mm)
60
1
/
8
˝
(1528 mm)
49
1
/
4
˝
(1252 mm)
27
1
/
8
˝
(690 mm)
1
/
2
1
˝
(8–24 mm)
9
1
/
2
˝
(241 mm)
Accelera® 300 E
A Entry electrical cables B Cold water inlet Male thread 1˝ NPT C DHW outlet Male thread 1˝ NPT D Condensate drain Male thread ¾˝ NPT to ½˝ barbed elbow E Air intake F Air discharge
Page 28
28 | Accelera® 220-300 E www.stiebel-eltron-usa.com
INSTALLATION
Specifi cation
15.2 Wiring diagram
X2
X12
X10
X7
K3
1
X2
5
LF
FB L1
CB
L3
N
L2
X6
X9
K2
X4 X5
1
2
L
N
2
AB
31
M1
M 1~
C
R S
C1
M2
M 1~
L
N
g
R1
X0
A1
A2 B1 G1
E1
F1
N1
EZB
bk rd
F2
1
3
bnbkbubn bu
bn bu
L
X1
5 4
2 1
3
p
F3
3
4
2
bk 2
X1
PE
gnye
N
bk 1
L
LF
EVU
N2
bk
rd
storage tank cap
outer jacket
F4
S1
storage tank
A1 Electronic assembly (control unit) A2 Electronic assembly (programming unit) B1 Temperature sensor C1 Capacitor E1 Heating element (1.5kW) F1 High limit safety cut-out TSR (189 °F ±8 / 87 °C ±5 F2 Motor overload relay M1 F3 High pressure switch (348 psi / 24 bar) F4 Fuse G1 Impressed current anode K2 Relay, compressor K3 Relay, electric booster element L
LF
Optional contact for external signal transmitter (See 10.3.1, “Connection with external signal transmitter”, pg. 21). M1 Compressor M2 Fan N1 Thermostat TSR (149 °F ±8 / 65 °C ±5) N2 Defrost controller (19.4 °F/+37 °F | -7 °C/+3 °C) R1 Resistor 380Ohm X0 Mains terminal X1 Internal terminals
!
Material losses
If X0/2 is connected, the power supply to the appliance must be a permanent connection (See 10.3.1, “Connec­tion with external signal transmitter”, pg. 21). Never interchange L1 and N.
Note
Never wire up terminal X0/1.
Passive defrost / active anode
Page 29
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ENGLISH
INSTALLATION
Specifi cation
ENGLISH
15.3 Data table
Accelera® 220 E Accelera® 300 E
233058 233059 Hydraulic data Nominal capacity 58 gal / 220 l 79.8 gal / 302 l Application limits Maximum DHW temperature 149 °F / 65 °C 149 °F / 65 °C Heat source min./max. application limits 42–108 °F / 6–42 °C 42–108 °F / 6–42 °C Min. clearance in front of air intake & air discharge grill 15 ¾ in / 400 mm 15 ¾ in / 400 mm Minimum clearance above the appliance 13 ¾ in / 350 mm 13 ¾ in / 350 mm Min. installation room floor area 64.6 ft² / 6 m2 64.6 ft² / 6 m2 Min. installation room volume 800 ft³ / 22.7 m3
800 ft³ / 22.7 m3 Max. permissible operating pressure, cold water/DHW 116 PSI / 0.8 MPa 116 PSI / 0.8 MPa Output details to EN 16147 Nominal DHW temperature 131–149 °F / 55–65 °C 131 °F / 55 °C Maximum available amount of DHW at 104 °F/40 °C 96 gal / 365 l 106.7 gal / 404 l Heat-up time (59 °F ambient air temperature) 6.98–8.70 hr 9.75 hr Heat-up time (44 °F ambient air temperature) 10.02–11.97 hr 13.41 hr Power consumption, standby period (EN 16147 / A15) 112–212 BTU/hr / 0.033-0.062 kW 153 BTU/hr / 0.045 kW Power consumption, standby period (EN 16147 / A7) 157–256 BTU/hr / 0.045-0.075 kW 215 BTU/hr /0.063 kW COP (EN 16147 / A15) 2.95–3.22 3.27 COP (EN 16147 / A7) 2.22–2.61 2.65 Heating output Average heating output (EN 16147 / A15) 5530–5735 BTU/hr / 1.62-1.68 kW 5767 BTU/hr / 1.69 kW Average heating output (EN 16147 / A7) 3995–4200 BTU/hr / 1.17-1.23 kW 4200 BTU/hr / 1.23 kW Power consumption Average heat pump power consumption with 59 °F / 15 °C air 1773–1875 BTU/hr / 0.52–0.55 kW 1773 BTU/hr / 0.52 kW Average heat pump power consumption with 44 °F / 7 °C air 1600–1807 BTU/hr / 0.47–0.53 kW 1600 BTU/hr / 0.47 kW Max. heat pump power consumption (excl. start-up) 2216 BTU/hr / 0.65 kW 2216 BTU/hr / 0.65 kW Power consumption, booster element 5115 BTU/hr / 1.50 kW 5115 BTU/hr / 1.50 kW Max. power consumption heat pump + booster element 7331 BTU/hr / 2.15 kW 7331 BTU/hr / 2.15 kW Energy Star Energy Factor 3.09 TBD First hour rating 50.3 gal / 190.4 l TBD DOE estimated annual energy usage 1406 kWh/year TBD Electrical data Power connection L1,L2,G/220-240 V/60/50 Hz L1,L2,G/220-240 V/60/50 Hz Max. operating current 8.54 A 8.54 A Max. starting current 23.44 A 23.44 A Required circuit breaker 15 A, Type C 15 A, Type C Sound data Sound power level (EN 12102) 60 dB(A) 60 dB(A) Sound pressure level at 3.3 ft (1 m) 52 dB(A) 52 dB(A) Versions IP rating IP21 IP21 Refrigerant R134a R134a Refrigerant capacity 1.9 lb / 0.85 kg 2.0 lb / 0.90 kg Power cable length approx. 86 5/8 in / 2200 mm 86 5/8 in / 2200 mm Dimensions Height 60 7/8 in / 1545 mm 75 ¼ in / 1913 mm Diameter 27 1/8 in / 690 mm 27 1/8 in / 690 mm Height when tilted 66 5/8 in / 1692 mm 80 1/8 in / 2034 mm Height when tilted incl. packaging 74 5/8 in / 1895 mm 87 ¾ in / 2230 mm Packing unit dimensions (height x width x depth) 68 ½ in/1740 mm x 29 1/8 in/740 mm x 29 1/8
in/740 mm
82 5/8 in/2100 mm x 29 1/8 in/740 mm x 29 1/8
in/740 mm Weights Empty weight 264.5 lb / 120 kg 297.6 lb / 135 kg Full weight 748.5 lb / 339.5 kg 956.6 lb / 433.9 kg Connections Condensate connection 3/4˝ NPT to ½˝ barbed elbow 3/4˝ NPT to ½˝ barbed elbow Water connection 1˝ NPT 1˝ NPT Values Type of anode Impressed current anode Impressed current anode Air flow rate 324 cfm / 550 m3/h 324 cfm / 550 m3/h
The output details refer to new appliances with clean heat exchangers. Nominal data to EN16147 / Heat pump for recirculated air
Page 30
30 | Accelera® 220-300 E www.stiebel-eltron-usa.com
WARRANTY | ENVIRONMENT AND RECYCLING
Subject to the terms and conditions set forth in this limited warranty, Stiebel Eltron, Inc. (the “Manufacturer”) hereby warrants to the original purchaser (the “Owner”) that each Heat Pump Water Heater (the “Heater”) shall be free from defects in the Manufacturer’s materials or workmanship for a period of:
1. (10 Years) from the date of purchase for single family residential installations
2. (1 Year) from the date of purchase for all other installations
3. (Excluded) sacrifi cial or electronic anode
As Owner’s sole and exclusive remedy for the above warranty, Manufacturer shall, at the Manufacturer’s discretion, either factory repair or replace the defective Heater with a replacement unit or part(s) with comparable operating features. Manufacturer’s maximum liability under all circumstances shall be limited to the Owner’s purchase price for the Tank.
This limited warranty shall be the exclusive warranty made by the Manufacturer and is made in lieu of all other warranties, express or implied, whether written or oral, including, but not limited to warranties of merchantability and fi tness for a particular purpose. Manufacturer shall not be liable for incidental, consequential or contingent damages or expenses arising directly or indirectly from any defect in the Heater or the use of the Heater. Manufacturer shall not be liable for any water damage or other damage to property of Owner arising, directly or indirectly, from any defect in the Heater or the use of the Heater. Manufacturer alone is authorized to make all warranties on Manufacturer’s behalf and no statement, warranty or guarantee made by any other party shall be binding on Manufacturer.
Manufacturer shall not be liable for any damage whatsoever relating to or caused by:
1. any misuse or neglect of the Heater, any accident to the Heater, any alteration of the Heater, or any other unintended use;
2. acts of God and circumstances over which Manufacturer has no control;
3. installation of the Heater other than as directed by Manufacturer and other than in accordance with applicable building codes;
4. improper installation and/or improper materials used by any installer and not relating to defects in parts or workmanship of Manufacturer;
5. failure to maintain the Heater or to operate the Heater in accordance with the Manufacturer’s specifi cations;
6. failed components not originally installed by the Manufactuer as a part of the unit at the time of sale;
7. exposure to freezing conditions;
8. exposure to harmful chemicals, contaminated water, corrosive fl uids or corrosive atmosphere;
9. installing the Heater in a closed system without a properly sized and installed thermal expansion tank;
10. operating the Heater without the factory installed electronically impressed anode rod, or sacrifi cial anode;
11. replacing the electric heating element with a unit not manufactured by Stiebel Eltron or greater in power than the originally installed element;
12. connecting the Heater to improper voltage or service;
13. operating the Heater under fl uctuating or excessive water pressure or in the event the Heater is supplied with non-potable water for any duration;
14. operating the unit when it is empty or partially full of potable water;
15. installing and operating the Heater outdoors;
16. operating the Heater at temperatures higher than recommended by Manufacturer;
17. not properly draining the unit during power outages lasting longer than two days;
Should Owner wish to return the Heater to manufacturer for repair or replacement under this warranty, Owner must fi rst secure written authorization from Manufacturer. Owner shall demonstrate proof of purchase, including a purchase date, and shall be responsible for all removal and transportation costs. If Owner cannot demonstrate a purchase date this warranty shall be limited to the period beginning from the date of manufacture stamped on the Heater. Manufacturer reserves the right to deny warranty coverage upon Manufacturer’s examination of the Heater. This warranty is restricted to the Owner and cannot be assigned.
Some States and Provinces do not allow the exclusion or limitation of certain warranties. In such cases, the limitations set forth herein may not apply to the Owner. In such cases this warranty shall be limited to the shortest period and lowest damage amounts allowed by law. This warranty gives you specifi c legal rights and you may also have other rights which vary from State to State or Province to Province.
Owner shall be responsible for all labor and other charges incurred in the removal or repair of the Heater in the fi eld. Please also note that the Heater must be installed in such a manner that if any leak does occur, the fl ow of water from any leak will not damage the area in which it is installed.
LIMITED WARRANTY
This Warranty is valid for U.S.A. & Canada only. Warranties may vary by country. Please consult your local Stiebel Eltron Representative for the Warranty for your country.
17 West Street West Hat eld, MA 01088
TOLL FREE 800.582.8423 PHONE 413.247.3380 FAX 413.247.3369
info
@
stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
16. Limited Warranty
Environment and recycling
Please help us protect the environment. Dispose of the appliance and its packaging in accordance with national regulations.
KYOTO | R134a
This device is filled with refrigerant R134a. Refrigerant R134a is a CFC greenhouse gas mentioned in the Kyoto protocol with a global greenhouse potential (GWP) = 1300. Never release refrigerant R134a to atmosphere.
Page 31
Due to our continuous process of engineering and technological advancement, specifications may change without notice.
Stand 8643
STIEBEL ELTRON, Inc. 17 West Street | West Hatfield MA '' Tel. 0413 247-3380 | Fax 0413 247-3369 info@stiebel-eltron-usa.com www.stiebel-eltron-usa.com
A 312097-38434-9034
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