OPERATION AND INSTALLATION
GUÍA DE OPERACIÓN E INSTALACIÓN
MODE D’EMPLOI ET MANUEL D’INSTALLATION
WALL MOUNTED CONVECTION HEATER
CONVECTOR DE PARED
APPAREIL DE CHAUFFAGE À CONVECTION MURAL
» CNS 100-1 E
» CNS 100-2 E
» CNS 150-1 E
Conforms to ANSI/UL Std. 2021
Certifi ed to CAN/CSA Std. 22.2 No. 46
Conforme a ANSI/UL Std. 2021
Certifi cación con CAN/CSA Std. 22.2 No. 46
Conforme à la norme ANSI/UL Std. 2021
Certifi é à la norme CAN/CSA Std. 22.2 No. 46
» CNS 150-2 E
» CNS 200-2 E
» CNS 240-2 E
STIEBEL ELTRON, Inc.
17 West Street | West Hatfi eld, MA 01088
Tel. 413-247-3380 | Fax 413-247-3369
Email info@stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
CONTENTS | OPERATION
IMPORTANT INSTRUCTIONS
OPERATION
1. Important Instructions _________________________________________2
1.1 Document information ____________________________________________ 2
1.2 Key to symbols ______________________________________________________ 2
When using electrical appliances, basic precautions should always
be followed to reduce the risk of fi re, electric shock, and injury to
persons, including the following:
1. Read all instructions before installing or using this heater.
2. This heater is hot when in use. To avoid burns, do not let bare
skin touch hot surfaces. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes, etc. and curtains at
least 3 feet (1 m) from the front of the heater and keep them at
least 3 feet (1 m) away from the sides and rear.
3. Extreme caution is necessary when any heater is used by or
near children or invalids and whenever the heater is left operating
and unattended.
4. Do not operate any heater after it malfunctions. Disconnect
power at service panel and have heater inspected by a reputable
electrician before reusing.
1.1 Document information
The chapter Operation is intended for users and heating
contractors.
The chapter Installation is intended for heating contractors.
Read these instructions carefully before using the
appliance and retain them for future reference. Pass
on the instructions to any new users.
1.2 Key to symbols
1.2.1 Layout of safety information
Safety information comprises a warning symbol, a keyword and
a text giving information. Safety information is printed on a grey
background.
Example:
12 3
DANGER: Electrocution
Install the appliance in such a way that control
equipment...
4
1 Symbol (see chapter on warning symbols/symbols)
2 Keyword (see chapter on keywords)
3 Description (see chapter on warning symbols/symbols)
4 Information text
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OPERATION
SAFETY
1.2.2 Warning symbols/symbols
Warning symbol
Description
Injury
Electrocution
Burns or scalding
Other situations
!
Fire
Never cover the appliance
Appliance disposal
1.2.3 Text symbols and layout in this documentation
Read the text next to this symbol carefully.
WARNING: Fire
Never operate this appliance ...
...in rooms where the appliance is at risk of fi re or
explosion as a result of chemicals, dust, gases or
vapours.
...in the direct proximity of pipes or receptacles that
carry or contain fl ammable or explosive materials.
...if work such as laying cables, grinding or sealing
is carried out in the installation room.
...if sprays, fl oor polish or similar products
containing napsan are used. Vent the room
suffi ciently before heating.
...if the minimum clearances to adjacent object
surfaces are not maintained, for example to
furniture, net curtains, curtains, textiles or other
fl ammable materials (see 13.2, “Minimum clearances
to hard surfaces”, pg. 7).
...if an appliance component is damaged, the
appliance has fallen over or already had a fault.
WARNING: Injury
Where children or persons with limited physical,
sensory or mental capabilities are allowed to control
this appliance, ensure that this will only happen
under supervision or after appropriate instructions
by a person responsible for their safety.
Children must be supervised to ensure that they
never play with the appliance.
ENGLISH
» The "»" symbol indicates that you should do something. The
action you need to take is described step by step.
— Passages with the "–" symbol show you lists of items.
1.2.4 Information on the appliance
Never cover the appliance
1.2.5 Units of measurement
The dimensions in this document are given in in
/ mm. Any alternative units of measurements are
specifi ed accordingly.
2. Safety
2.1 Intended use
This appliance is designed to heat living areas.
Any other use beyond that described shall be deemed inappropriate.
Observation of these instructions is also part of the correct use of
this appliance. Any modifi cations or conversions to the appliance
void all warranty rights.
2.2 Safety information
WARNING: Fire
Never place any fl ammable, combustible or
insulating objects or materials, such as laundry,
blankets, magazines, containers with fl oor polish or
napsan, spray cans or similar on the appliance or in
direct proximity to it.
WARNING Burns
The surfaces of the appliance casing and the
expelled air become hot during operation (more than
176 °F / 80 °C).
CAUTION: Overheating
Never cover the appliance
Never step on the appliance.
2.3 ETL / UL designation
Conforms to ANSI/UL Std. 2021
Certifi ed to CAN/CSA Std. 22.2 No. 46
2.4 Type label
The type label is located on the right on the exterior of the
appliance.
Operate the appliance only when fully installed and with all safety
equipment fi tted.
The heater must be properly installed before it is used.
DANGER: Electrocution
Before cleaning, make sure the power has been
turned off at the circuit breaker panel and that the
heating element of the heater is cool.
WWW.STIEBEL-ELTRON-USA.COM CNS E| 3
OPERATION
REGISTER YOUR PRODUCT
3. Register your product
You must register this product within 90 days of
purchase on our web site in order to activate the
standard warranty or to be eligible for the extended
warranty. Go to our web site at
www.stiebel-eltron-usa.com and click on register
your product.
Before beginning the registration process, we suggest that you
gather the necessary information which will be as follows:
Type, Example: CNS 100-2 E (from the white label that is on
the right side of the unit)
Number listed after “Nr.”
Place of Purchase
Purchase Date
First & Last Name
Email address
Physical Address
Phone Number
IF YOU HAVE ANY QUESTIONS CONCERNING THE REGISTRATION PROCESS OR WARRANTY OPTIONS, PLEASE CONTACT
STIEBEL ELTRON USA DIRECTLY AT (800)-582-8423.
4. Appliance description
The appliance is an electric direct heater only for installation on
a wall.
The appliance is suitable as a full heating system in bathrooms,
for example, or for use between seasons and as a booster heater
in smaller rooms, such as hobby and guest rooms.
The air in the appliance is heated by a heating element and
expelled via natural convection through the air outlet grille at the
top. Cool room air fl ows in through the apertures at the bottom
of the appliance.
After mounting the appliance on the wall and making the
electrical connection to the main breaker, the appliance is ready
for operation.
5. CNS E Operation
26_07_31_0037
As soon as the selected room temperature is reached, it is
constantly maintained at this selected temperature through
periodic heating (the output of the appliance must correspond at
least to the required heat demand of the room).
If several appliances are installed in a single room, the setting
at the temperature selector on each appliance can be different.
To avoid excessive power consumption when windows are open,
you should stop the appliance while venting.
5.2 Frost protection
To disable normal heating but maintain protection against
freezing, turn the temperature selector as far to the right as
possible. In this position, the temperature controller switches
on the heating element automatically if the room temperature
drops below the frost protection temperature (45 °F / 7 °C).
5.3 Limiting the temperature controller
Using the two pins fi tted to the back of the control casing, you
can fi x the temperature controller at a certain setting or limit the
temperature setting range.
» Break out the pins.
» To prevent adjustment of the selected temperature, push a pin
into the hole opposite (see diagram).
2
1
The CNS E is a convection operated space heater with a thermostat
and an on/off switch.
5.1 Description of the user interface
» Switch the appliance ON via the switch on the right hand side
of the appliance.
» Set the required room temperature via the continuously variable
temperature selector (for temperatures see specification
chapter).
4 |CNS E WWW.STIEBEL-ELTRON-USA.COM
1 Pin
2 Temperature selector
» To limit the temperature setting range, set the minimum and
maximum values at the temperature selector, and push a pin for
each into the slightly offset hole opposite (see diagram).
1
26_07_31_0038
OPERATION
CLEANING, CARE AND MAINTENANCE
INSTALLATION
2
1
1
1 Pin
2 Temperature selector
5.4 Shutting down
» Move the switch on the right of the appliance to OFF.
6. Cleaning, care and maintenance
WARNING:
Before cleaning, make sure the power has been
!
turned off at the circuit breaker panel and that the
heating element of the heater is cool. Failure to do
so could result in serious burns, electrocution,
serious bodily injury, or death.
If a pale brownish discolouration appears on the appliance casing,
wipe this off as soon as possible with a damp cloth. Clean the
appliance when cold with ordinary cleaning products. Avoid
abrasive or corrosive cleaning products.
8. Safety
Only qualified contractors should carry out installation,
commissioning, maintenance and repair of the appliance.
8.1 General safety instructions
We guarantee trouble-free function and operational reliability
only if the original accessories and spare parts intended for the
appliance are used.
26_07_31_0171
DANGER: Electrocution
If you mount the appliance on the wall, do so in such
a way that control equipment cannot be touched by
a person in the bath or shower.
CAUTION:
-Only fi t the wall mounted appliance to a vertical
!
wall that is temperature-resistant to at least 185 °F
/ 85 °C.
-Observe the minimum clearances to adjacent object
surfaces (for minimum clearances see specifi cation
chapter).
-Never install the appliance directly below a wall
socket.
-Ensure that the power cable is not in contact with
any appliance components.
8.2 Instructions, standards and regulations
ENGLISH
CAUTION: Fire
Never spray cleaning spray into the air slot. Ensure
that no moisture can enter the appliance.
As part of regular maintenance, we recommend also having the
control components checked. The safety and control components
should be checked by a contractor no more than ten years after
commissioning.
7. What to do if ...
... the appliance does not heat up:
Check the temperature set at the appliance and the circuit breaker
box.
The appliance has a safety temperature controller that shuts
the appliance down if it overheats. After the cause has been
removed (for example air outlet or inlet apertures covered) and
the appliance has cooled down for a few minutes, operation starts
again.
If you cannot remedy the fault, contact your contractor. To facilitate
and speed up your enquiry, please provide the number on the type
plate (000000-0000-000000).
Observe all applicable national and regional
regulations and instructions.
Observe the Building and Garage Regulations [or
local regulations].
9. Appliance description
9.1 Standard delivery
» Wall mounting bracket (hooked into the appliance)
10. Installation
10.1 Installing the wall mounting bracket
You can use the wall mounting bracket as a template for wall
mounting; this ensures the required fl oor clearance.
» Unhook the wall mounting bracket.
» Place the centred wall mounting bracket level on the ground
and mark holes 1 and 2.
» Lift up the wall mounting bracket so that its lower holes match
up with the markings you have just made on the installation wall.
» Mark holes 3 and 4 on the installation wall.
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INSTALLATION
INSTALLATION
3
4
1
aaa
» Drill holes at all four markings. Secure the wall mounting bracket
2
with suitable materials (screws, rawl plugs) depending on the
type of wall. With the vertical slots, you can compensate for an
offset fi xing hole.
10.2 Appliance installation
» Hook the appliance by its slots in the back of the appliance on
to all four tabs of the wall mounting bracket simultaneously.
» Push the appliance to latch it in position.
» Turn the locking bolt in the wall mounting bracket fully clockwise;
this locks the appliance in place.
» Push the safety cap onto the locking bolt to prevent it from
loosening.
10.3 Dismounting the appliance
» Remove the safety cap from the locking bolt.
1
2
3
1 Appliance
2 Safety cap
3 Locking bolt
» Undo the locking bolt on the wall mounting bracket.
26_07_31_0124
» Lift the appliance up slightly and pull it forwards and away from
the wall mounting bracket.
10.4 Power supply
This appliance does not come with an electric cable. Cable must
be routed to the unit from a circuit breaker of suitable size.
Ensure the power cable is of a suitable gauge.
10.5 Terminal block
Consult the chart below for the recommended torque amounts on
the terminal block screws.
Screw Size (mm) Min. Torque (N•cm)Min. Torque (lbf•in)
M3.560-805.31-7.08
Using the proper torque specifi cations to secure wire to the wiring
block helps to avoid personal loss or property damage.
26_07_31_0128
1 Locking bolt
2 Wall mounting bracket
1
1 Appliance
2 Safety cap
3 Locking bolt
1
2
Carry out all electrical connection and installation
work in accordance with all national, state and local
building code.
DANGER: Electrocution
Each heater must be wired directly to the circuit
breaker panel with the proper size breaker and wire
gauge.
DANGER: Electrocution
26_07_31_0035
DANGER: Electrocution
Do not plug the heater into a wall outlet.
The specifi ed voltage on the nameplate must match
2
the voltage at the circuit breaker panel.
3
26_07_31_0127
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INSTALLATION
APPLIANCE HANDOVER
11. Appliance handover
Explain the functions of the appliance to the user. Draw special
attention to the safety information. Hand the operating and
installation instructions to the user.
12. Specifi cations
12.1 Dimensions
ENGLISH
min. 20Ý
(50 cm)
A20
PLQÝ
(2 cm)
17.75Ý
(45 cm)
Ý (10 cm)
min. 1Ý
(2 cm)
FLOOR
» The image above shows minimum allowed clearances between
the installed appliance and any hard surfaces.
B01
Ý
Ý
(16.3 cm)
I13
CNS 100-1,-2 E CNS 150-1,-2 ECNS 200-2 ECNS 240-2 E
ModelCNS 100-1 E CNS 100-2 E CNS 150-1 E CNS 150-2 E CNS 200-2 E CNS 240-2 E
Item No. 233586231543233587231544231545231546
Voltage120 V240 V 208 V 120 V240 V 208 V 240 V 208 V 240 V 208 V
Wattage1.0 kW1.0 kW 0.75 kW 1.5 kW1.5 kW 1.13 kW 2.0 kW 1.5 kW 2.4 kW 1.8 kW
Amperage 8.3 A4.2 A3.6 A12.5 A6.3 A5.4 A8.3 A7.2 A10.0 A 8.7 A
Required circuit breaker115 A
Required wire size14 AWG
Temperature range45-86 °F/ 7-30 °C
Frost protection setting45 °F/ 7 °C
Height17¾˝ / 45.0 cm
Width17½˝ / 44.5 cm 17½˝ / 44.5 cm 23¼˝ / 59.0 cm 23¼˝ / 59.0 cm 291/8˝ / 74.0 cm 351/16˝ / 89.0 cm
Depth315/16˝ / 10.0cm
Weight9.7 lb/ 4.4 kg9.7 lb/ 4.4 kg12.6 lb/ 5.7 kg 12.6 lb/ 5.7 kg 15.0 lb/ 6.8 kg 17.9 lb/ 8.1 kg
ColorAlpine white
1
This is our recommendation as the manufacturer. Check local codes for compliance if necessary.
12.4 Wiring Diagram
F2
F1
R1
N1
220-240 V
120 V
LabelDescription
F1Thermal cut-out
F2Thermostat
N1On/off switch
R1Heating element
X1Terminal Block
L1L2
L1N
X1
8 |CNS E WWW.STIEBEL-ELTRON-USA.COM
WARRANTY AND CUSTOMER SERVICE - ENVIRONMENT AND RECYCLING
13. Warranty
ENGLISH
Subject to the terms and conditions set forth in this limited
warranty, Stiebel Eltron, Inc. (the “Manufacturer”) hereby
warrants to the original purchaser (the “Owner”) that
each Electric Space Heater (the “Heater”) shall be free of
defects in the Manufacturer’s materials or workmanship
for a period of three (3) years from the date of purchase.
As Owner’s sole and exclusive remedy for breach of the
above warranty, Manufacturer shall, at the Manufacturer’s
discretion, send replacement parts for local repair; retrieve
the unit for factory repair, or replace the defective Heater
with a replacement unit with comparable operating
features. Manufacturer’s maximum liability under all
circumstances shall be limited to the Owner’s purchase
price for the Heater.
This limited warranty shall be the exclusive warranty
made by the Manufacturer and is made in lieu of all other
warranties, express or implied, whether written or oral,
including, but not limited to warranties of merchantability
and fi tness for a particular purpose. Manufacturer shall
not be liable for incidental, consequential or contingent
damages or expenses arising directly or indirectly from any
defect in the Heater or the use of the Heater. Manufacturer
shall not be liable for any damage to property of Owner
arising, directly or indirectly, from any defect in the Heater
or the use of the Heater. Manufacturer alone is authorized
to make all warranties on Manufacturer’s behalf and no
statement, warranty or guarantee made by any other party
shall be binding on Manufacturer.
Manufacturer shall not be liable for any damage
whatsoever relating to or caused by:
1. any misuse or neglect of the Heater, any accident to
the Heater, any alteration of the Heater, or any other
unintended use;
2. acts of God and circumstances over
which Manufacturer has no control;
3. installation of the Heater other than as directed by
Manufacturer and other than in accordance with
applicable building codes;
4. failure to maintain the Heater or to operate the Heater
in accordance with the Manufacturer’s specifi cations;
5. improper installation and/or improper materials used
by any installer and not relating to defects in parts or
workmanship of Manufacturer;
6. moving the Heater from its original place of installation;
7. use on improper voltage or current;
8. disassembly, repair, or alteration by anyone other than
the manufacturer.
Should owner wish to return the Heater to manufacturer
for repair or replacement under this warranty, Owner
must fi rst secure written authorization from Manufacturer.
Owner shall demonstrate proof of purchase, including a
purchase date, and shall be responsible for all removal
and transportation costs. If Owner cannot demonstrate a
purchase date this warranty shall be limited to the period
beginning from the date of manufacture stamped on the
Heater. Manufacturer reserves the right to deny warranty
coverage upon Manufacturer’s examination of Heater.
This warranty is restricted to the Owner and cannot be
assigned.
Some States and Provinces do not allow the exclusion
or limitation of certain warranties. In such cases, the
limitations set forth herein may not apply to the Owner. In
such cases this warranty shall be limited to the shortest
period and lowest damage amounts allowed by law. This
warranty gives you specifi c legal rights and you may also
have other rights which vary from State to State or Province
to Province.
Owner shall be responsible for all labor and other charges
incurred in the removal or repair of the Heater in the fi eld.
The installation, electrical connection and fi rst
operation of this appliance should be carried out by
!
a qualifi ed installer.
The company does not accept liability for failure of
any goods supplied which have not been installed
!
and operated in accordance with the manufacturer’s
instructions.
Environment and recycling
We would ask you to help protect the environment. After use,
dispose of the various materials in accordance with national
regulations.
This Warranty is valid for U.S.A. & Canada only. Warranties
may vary by country. Please consult your local Stiebel Eltron
representative for the Warranty for your country.
WWW.STIEBEL-ELTRON-USA.COM CNS E| 9
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