StarTech.com SV1115IPEXT User Manual

IP KVM Switch

SV1115IPEXT

Instruction Manual

1-Port USB PS/2 Server Remote

Control IP KVM

with Virtual Media and Serial

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

Reorient or relocate the receiving antenna.•

Increase the separation between the equipment and receiver.•

Connect the equipment into an outlet on a circuit different from that to which the receiver •

is connected.

Consult the dealer or an experienced radio/TV technician for help.•

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Table of Contents

Introduction ..................................................................... 1

Packaging Contents.....................................................................1

System Requirements .................................................................1

Required Cables and Hardware .................................................. 2

Installation ....................................................................... 3

Connecting to the Host Computer and Network ..........................3

Connecting a Local Keyboard, Mouse, and Monitor ....................6

Disabling Mouse Acceleration on the Host Computer .................7

Conﬁguring the SV1115IPEXT ....................................... 8

Web Conﬁguration Using the On-Screen Display ........................8

Web Conﬁguration Using DHCP .................................................10

Web Conﬁguration Using Static IP .............................................. 11

Terminal Conﬁguration Using a Serial Cable ...............................12

Using the Web Interface .................................................. 14

The Login Screen ........................................................................14

Web Interface Introduction...........................................................15

Main Menu selections ..................................................................16

Using the Terminal Interface via Serial Port.................................27

Accessing the VNC Interface .......................................... 28

Web Interface ..............................................................................28

Native VNC Client ........................................................................29

SSH Tunnel (with Native VNC client) ........................................... 29

Using the VNC Menu ....................................................... 30

Bribar Feature ..............................................................................31

Main Menu ...................................................................................33

VirtKeys Menu .............................................................................35

Video Tuning Menu ......................................................................36

Disk Control Menu .......................................................................40

Using the IPMI Feature ................................................... 40

Conﬁguring IPMI on the SV1115IPEXT ......................................42

Accessing the Status Screen.......................................................43

Accessing IPMI Controls .............................................................44

Using the Modem Feature .............................................. 45

Connecting a Modem ..................................................................46

Modem conﬁguration ...................................................................47

Conﬁguring the Remote Connection ...........................................48

Accessing the Web Interface .......................................................49

Troubleshooting Guide ................................................................. 51

Serial Remote Control operation ................................... 52

Advanced Conﬁguration Using the Integrated SSH Shell............54

About Security Certiﬁcate Warnings ............................................56

Troubleshooting .............................................................. 57

Supported Protocols ....................................................... 60

Speciﬁcations .................................................................. 61

Technical Support ........................................................... 62

Warranty Information ...................................................... 62

Introduction

Packaging Contents

1 x SV1115IPEXT unit•

1 x Power Adapter•

1 x Power Cord•

1 x Instruction Manual•

1 x PS/2 KVM cable•

System Requirements

PS/2 or USB enabled computer system or KVM switch • Note: KVM switch must have a USB hub port

Standard 104-key PS/2 wired keyboard•

Standard 3-button PS/2 wired mouse•

VGA enabled monitor/display•

10/100Mbps compatible TCP/IP network•

Required Cables and Hardware

The included integrated KVM cable will allow you to connect the SV1115IPEXT to most IBM compatible computers. Depending on your requirements and how you wish to handle the initial conﬁguration of the unit, you may wish to use the following additional cables and hardware.

All applications

1 x Straight-through Ethernet patch cable (to connect the unit to your • LAN)

StarTech.com part number: M45PATCHxxxx

To use the optional dedicated WAN port

An additional straight-through Ethernet patch cable to connect the • unit directly to a dedicated WAN/Internet connection

StarTech.com part number: M45PATCHxxxx

Conﬁguration via serial port

1 x Straight-through RS-232 serial cable with 9-pin DB9 male/female • connectors

StarTech.com part number: MXT100

–or—

1 x Null modem RS-232 serial cable with 9-pin DB-9 female/female • connectors

StarTech.com part number: SCNM9FF

To use USB connections on host and/or virtual disk emulation

1 x USB Type A to B cable•

StarTech.com part number: USBFAB_3

To install the SV1115IPEXT into a rack or cabinet

1 x Rack kit (supports up to two units)•

StarTech.com part number: 1110EXTRACK

Installation

Connecting to the Host Computer and Network

Local keyboard/mouse/monitor (native PS/2 or optional USB)

Follow these instructions if the host computer uses a PS/2 keyboard and mouse:

VGA port

(Host)

PS/2 Mouse

(Host)

PS/2 Keyboard

(Host)

USB port

(Host)

RJ45 port

(WAN)

RJ45 port

(LAN)

Power down the computer to which the SV1115IPEXT will be 1. connected (host computer). If purchased, install the unit in your rack or cabinet following the instructions that came with the 1110EXTRACK (optional, not included).

If present, disconnect the existing monitor and PS/2 keyboard/2. mouse from the host computer.

Using the provided integrated KVM cable, locate the end with 3.

Remote User

Serial port

(DCE)

Power

connector 1

connector 2

Power

the male VGA (monitor) connector and connect it to the VGA-out connector on the back of the host computer.

Connect the PS/2 keyboard and mouse connectors on the same 4. end of the integrated KVM cable as the male VGA connection you completed in the previous step.

Insert the connectors on the opposite end of the integrated KVM 5. cable (female VGA monitor connector, keyboard, mouse) to the Video (IN), Host Keyboard, Host Mouse ports on the rear panel of the SV1115IPEXT as appropriate.

Using a Category 5 Ethernet patch cable, connect the LAN 6. connector on the rear panel of the SV1115IPEXT to a network data jack (usually on a hub, switch, router, or pre-wired wall jack).

Optional: If needed, connect the WAN connector on the rear panel 7. of the SV1115IPEXT to a network data jack (usually a hub, switch, router, or pre-wired wall jack). For more information on the WAN port, please refer to the section Conﬁguring SV1115IPEXT for important information.

Important: If you want to continue to use the host computer locally, 8. skip step 10 and go directly to “Connecting a Local Keyboard, Mouse, and Monitor” after completing step 9. Otherwise, complete steps 9 and 10 now and continue to Conﬁguring SV1115IPEXT.

Connect the power cord (provided) to an appropriate electrical 9. outlet, plug the opposite end of the power cord into the AC/DC adapter, and insert the power connector into either the DC-in or DC-in-2 port on the rear panel of the unit. The LED underneath the power connectors will be solid green when the unit is powered.

IMPORTANT: If you wish to add power redundancy to the unit, simply connect the optional second AC/DC adapter to the unit following the instructions in step 9 above. This provides a load-balancing feature between the two power sources and allows the unit to function if one adapter fails. *Please note: The additional power supply used with SV1110IPEXT can NOT be used with SV1115IPEXT.

Power on the host computer.10.

Follow these instructions if the host computer uses a USB keyboard and mouse:

IMPORTANT: Not all computers fully support USB mice and keyboards

and recognize them on startup. It is strongly recommended that you test the USB devices you will use with the host computer before conﬁguring the SV1115IPEXT. If the computer does not work properly with USB devices, you can attempt to update the computer’s BIOS to the most recent version to see if it adds USB input device functionality. Consult your computer manufacturer for details.

If present, disconnect the existing monitor and USB keyboard/mouse 2. from the host computer.

Using the provided integrated KVM cable, locate the end with 3. the male VGA (monitor) connector and connect it to the VGA-out connector on the back of the host computer.

Insert the female VGA connector on the opposite end of the 4. integrated KVM cable to the Video (IN) port on the rear panel of the SV1115IPEXT.

Connect a USB Type A to B cable to the USB port on the rear panel 5. of the KVM.

Connect the opposite end of the USB Type A to B cable to an 6. available USB port on the managed computer.

Using a Category 5 Ethernet patch cable, connect the LAN 7. connector on the rear panel of the SV1115IPEXT to a network data jack (usually on a hub, switch, router, or pre-wired wall jack).

Optional: If needed, connect the WAN connector on the rear panel 8. of the SV1115IPEXT to a network data jack (usually a hub, switch, router, or pre-wired wall jack).

Important: If you want to continue to use the host computer locally, 9. skip step 11 and go directly to Connecting a Local Keyboard, Mouse, and Monitor (next page) after completing step 10. Otherwise,

complete step 11 now and continue to the section entitled Conﬁguring SV1115IPEXT.

Connect the power cord (provided) to an appropriate electrical 10. outlet, plug the opposite end of the power cord into the AC/DC adapter, and plug the power connector into either the DC-in or DCin-2 ports on the rear panel of the unit. The LED underneath the power connectors will be solid green when the unit is powered.

Power on the host computer.11.

NOTE: If you are using cables other than those provided in the SV1115IPEXT package or branded by StarTech.com, ensure that the cables are of high quality and use the minimum possible distance necessary. Low quality or excessively long (particularly video) cables between the host computer and the SV1115IPEXT could degrade performance.

NOTE: In the event that you do not have enough integrated USB ports available on the managed computer to directly connect the keyboard, mouse, and SV1115IPEXT, you may use a high-quality USB hub on one of the computer’s USB ports to make all of the connections.

IMPORTANT: The SV1115IPEXT is convection-cooled. As such, please ensure the vents on both sides are unobstructed.

Connecting a Local Keyboard, Mouse, and Monitor

Serial port

RESET button

(DTE)

R-Port

USB hub ports

SV1115IPEXT has the capability to connect a local keyboard, mouse, and monitor to the host computer for maintenance and monitoring, allowing users to physically use the host computer as though SV1115IPEXT were transparent. If needed, the unit can be run through a typical KVM switch like any other computer. Using a KVM cable, you can connect the Server Remote Control’s host computer inputs to the

PS/2 mouse

(Local)

PS/2 keyboard

(Local)

VGA port

(Local)

“console” connectors on a KVM switch allowing you to control more than one computer remotely using a single Server Remote Control. If you want to use SV1115IPEXT through a KVM switch, consult the documentation that came with the switch for more details on how to make the necessary connections. See the section entitled Conﬁguring the SV1115IPEXT for more information on using a KVM switch with the SV1115IPEXT.

To connect console devices:

Connect a standard PS/2 keyboard to the Local Keyboard port on 1. the front panel of the SV1115IPEXT.

Connect a standard PS/2 mouse to the Local Mouse port on the 2. front panel of the SV1115IPEXT.

Connect a SVGA-compliant monitor to the Video (Out) port on the 3. front panel of SV1115IPEXT.

Power on the host computer.4.

Disabling Mouse Acceleration on the Host Computer

NOTE: If you are using USB to connect SV1115IPEXT to the host computer, you will not be required to adjust the mouse settings on the host computer, as this device uses “Absolute” mode, which eliminates any problems you may otherwise experience with mouse synchronization or host mouse acceleration.

Many operating systems offer a feature called mouse acceleration, allowing the user to adjust the responsiveness of the cursor on the screen in relation to physical movements of the mouse. While this is usually a beneﬁcial interface enhancement, it can interfere with the operation of the SV1115IPEXT and should be disabled on the host computer before a remote session is attempted. Follow the instructions below to disable mouse acceleration for the operating system installed on the host computer.

Windows 98

From the Control Panel, click on Mouse.1.

From Mouse Properties, click on the Motion tab.2.

Make sure the Pointer speed bar is centered and Acceleration is set 3. to None.

Windows 2000

From the Control Panel, Click on Mouse.1.

From Mouse properties, click on the Motion tab.2.

Make sure that the Pointer speed bar is centered and Acceleration is 3. set to None.

Windows XP and Windows Server 2003

Go to Pointer Options and turn off Enhance Pointer Precision and 1. ensure that the pointer speed bar is centered.

Linux, Unix and X-Windows

Add this command to your xinitrc, xsession or other startup script:1.

xset m 0/0 0 (For more information, please refer to Troubleshooting)

Conguring the SV1115IPEXT

SV1115IPEXT offers four distinct methods for conﬁguring the unit for your network. Which method will work best will depend on your level of experience and your speciﬁc network conﬁguration.

Web Conguration Using the On-Screen Display

Upon boot-up, including following a reset, SV1115IPEXT will display a window on the local video output (front VGA connector), that will appear as follows:

The initial screen will display the IP address assigned by your existing DHCP server (if present on your network). If no DHCP server is detected, a factory assigned IP address will be displayed in its place (10.0.0.15 by default). Please make note of the assigned IP address, as you will need to enter it into your web browser to access the Web Interface.

If static IP addresses are assigned, you will likely need to change the Net Mask, IP Address and other details, prior to connecting via your Web browser. If this is the case, connect a local keyboard (USB or PS/2) and press the Enter key. In order to proceed, you will require an administrative username and password. By default, the username and password are admin. You will be given the opportunity to change the password (recommended) once the conﬁguration is complete.

Alternatively, you may press the Setup button on the front panel, and you will not be asked to enter the admin password if you just press Enter.

At the main OSD menu (pictured below), you will be given several basic setup options. To conﬁgure SV1115IPEXT to your required network settings, use the Network Setup Wizard. To select from the menus provided, use the arrow keys on your keyboard. At any time, you can return to the previous menu by pressing the Page Up key.

Web Conguration Using DHCP

This method requires that your network implement DHCP (Dynamic Host Conﬁguration Protocol), usually on a server or network access device such as a router that dynamically allows devices to join the network without pre-conﬁguration. It also assumes that you will have easy access to your network’s DHCP log, since you will need to know the IP address of the unit to complete the conﬁguration over your Web browser. (If you are unsure of how to access your network’s DHCP log, contact your System Administrator for details.) If the unit is powered on and connected to the network via LAN port on the rear panel, it will automatically attempt to lease an IP address using DHCP. Before you can begin the conﬁguration process, you will need to access the DHCP log from your ﬁle server or other device that acts as the DHCP server on the network. A simple DHCP log looks similar to the following:

The information displayed for your own network may vary signiﬁcantly from the data displayed in the image, but should supply (at minimum) three essential details: IP address, MAC address, and device (or machine) name for the computers and other devices connected to your network. The values for the SV1115IPEXT tested above are as follows:

IP Address: 192.168.22.4

MAC Address: 00-0E-C5-00-08-1A

Device Name: (none)

The easiest way to identify your SV1115IPEXT on the network is by its MAC address, a unique hardware identiﬁer that is speciﬁc to your unit. The MAC address of the unit can be found using the OSD setup screen. Write down this number and keep it for future reference. Once you locate the MAC address of your unit in the DHCP log, you can match it to its leased IP address and proceed with the Web conﬁguration.

NOTE: Once you have located the IP address of the SV1115IPEXT

and wish to proceed with the Web conﬁguration, do not power off the unit or your DHCP server, since the Server Remote Control might lease a different IP address. Should this happen, reexamine the DHCP log to verify the IP address again.

NOTE: DHCP functionality is not affected if you also connected the WAN port on the SV1115IPEXT to your network (see below). However, it is not recommended that you connect both the WAN and LAN ports to the same network segment.

Web Conguration Using Static IP

Since some networks rely on static IP addresses (every device has a pre-conﬁgured IP address that does not change), the DHCP access method described above is not applicable in those situations. To accommodate this type of installation, the WAN port on the rear panel of the SV1115IPEXT is factory-conﬁgured with its own IP address.

NOTE: If you connected the LAN port on the rear panel of the unit to your network but did not connect the WAN port, you must disconnect the Ethernet cable from the LAN port and move it to the WAN port before attempting a static IP installation. (If desired, you can return the cable to the LAN port if you conﬁgure it with a static IP address during the conﬁguration process.) If you have connected both the LAN and WAN ports on the unit to your network, you may proceed with a static IP Web conﬁguration.

The following are the default values for the WAN port, conﬁgured at the factory:

IP Address: 192.168.1.123

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.254

Broadcast: 192.168.1.255

To access the Web conﬁguration for this product, you will need to conﬁgure the workstation you are using to the same subnet (255.255.255.0) and also assign it a valid IP address (i.e.

192.168.1.100). For details on how to change the IP address of your computer (if necessary), consult your documentation or System

Administrator for assistance.

NOTE: It is advisable to verify whether another device on your network is using the same IP address as the SV1115IPEXT before connecting it to the network, to avoid a conﬂict. Should an IP address conﬂict occur with another device on the network, power off the conﬂicting device or assign it another IP address before continuing the installation.

If you are conﬁguring more than a single SV1115IPEXT using the factory default settings on the WAN port, they cannot be connected to the network at the same time as they will use the same IP address.

NOTE: Not all IP addresses are valid for a given subnet. If you are required to change your subnet (and therefore IP address) to conﬁgure the unit, be sure the IP address you choose is within the allowable range for the 255.255.255.0 subnet.

Once your computer is conﬁgured to the same subnet as the SV1115IPEXT, you can use the IP address 192.168.1.123 to access the Web conﬁguration system.

Terminal Conguration Using a Serial Cable

Conﬁguring the SV1115IPEXT using a serial cable is the best choice if you need to preconﬁgure the unit before attaching it to a network, (i.e. when sending to a branch ofﬁce, customer site, etc). In general, the Web conﬁguration is preferable because of its intuitive interface and the fact that you do not have to be within close physical proximity to perform the conﬁguration. However, if you wish to use the serial cable method to conﬁgure the SV1115IPEXT, you can use any typical communication software package (UNIX: tip, cu, kermit, minicom; Windows: HyperTerminal, kermit).

You can use either serial port on the SV1115IPEXT to access the terminal conﬁguration tool; your choice will dictate the type of cable you will use to make the connection. The DTE Serial port on the front panel requires the use of a null modem serial cable. The DCE Serial port on the rear panel requires the use of a straight through serial cable.

Connect a female end of a serial cable to the serial port used for serial access on the host computer. Connect the opposite end (male

if connecting to the DCE Serial port, female if connecting to the DTE Serial port) to the SV1115IPEXT. Conﬁgure the terminal software with “8N1” settings:

Connection speed: 115200 bps

No. of bits: 8

Parity: None

Stop bits: 1

*sample HyperTerminal conﬁguration

Using the Web Interface

The Web interface is the most intuitive way to conﬁgure the SV1115IPEXT. Offering a Java-based VNC client that can be used to control the host computer from a remote location, as well as support for any industry-standard HTML Web browser. You can access the Web interface by opening your Web browser and entering the IP address of the SV1115IPEXT you wish to access/conﬁgure. The IP address will be either a) the address assigned by your DHCP server as identiﬁed in the previous section, or b) 192.168.1.123 if your network uses static IP addressing.

The Login Screen

Before you can access the Web conﬁguration interface, you must enter a user name and password. The default username and password as shipped from the factory is username admin, with a password of admin.

NOTE: Before the login screen appears, your Web browser may display a warning about an invalid security certiﬁcate. This does not affect the security of your data in any way. Whenever you are prompted about a certiﬁcate security problem by your browser or the Java VNC client, always choose the option to continue. For more information, please consult the section entitled About Security Certiﬁcate Warnings.

Web Interface Introduction

After the initial login screen, the screen will be divided into several sections, four of which will remain on the screen at all times while viewing the Web Interface:

Main Menu

At the top of the screen, the name of the machine being Name: controlled is displayed

The area directly below the Name indicates what function Tip Line:

each selection from the Main Menu performs. Hover the mouse pointer over each individual listing in the Main Menu to update this message according to the function performed by each listing.

At the left-most side of each page, the Main Menu is Main Menu: displayed, allowing users to choose functions offered by the Web Interface.

The right-most column offers an optional help summary for Help Area: each page. If you don’t wish to use this information, it can be closed by clicking the small [x] at the top right (within the Web Interface). If closed, click on the Help button near the top right of each page to re-display it.

Name

Tip Line

Help Area

NOTE: While these four sections remain stationary, depending on your selections, the center of the page will display the desired content.

Main Menu selections

NOTE: Some of the following items may not be present, based on assigned user privileges (i.e. non-admin users will not see any items under the Admin category.).

The Home screen offers a Screen Thumbnail view of the controlled computer, as well as basic ﬁle transfer functions, Monitoring Information, System Identiﬁcation and VNC Client options.

The USB File Transfer function allows you to upload ﬁles to a virtual (emulated) USB drive. For more information, please view the Help listing for this section.

The Preferences screen offers several conﬁguration options, pertaining to the functionality of SV1115IPEXT. Here, you will be able to customize settings to optimize overall performance, (i.e. Encryption options, VNC options, display and bandwidth options etc.), according to each user’s individual preferences. Please save your selections by clicking the Save Changes button.

The Snapshots screen allows you to view and save a screenshot of the controlled computer in its current state. This screenshot will update periodically (automatically). Saved image ﬁles are stored in .PNG format.

The SV1115IPEXT is able to emulate a virtual disk drive attached to the host via USB, and must have the optional USB cable connected to the SV1115IPEXT and the host computer to function. Depending on conﬁguration, it will appear to the host as a ﬂoppy drive (1.44MB), an 8MB RAMdisk or a CD-ROM. The host computer does not require any special drivers or other conﬁguration. You can transfer ﬁles to the virtual disk at any time. SV1115IPEXT will wait until the host is not using the disk, and add or remove the ﬁles. When the host computer next looks

at the drive, it will notice the changes. You can read ﬁles from the virtual disk at any time, as long as the host is not actively writing to the disk. All of this happens in the background, and you may treat the virtual disk as a shared drive without restrictions.

Access to the ﬁles is performed through the web interface. The contents of the root directory are shown on the home page. You can download ﬁles as you would any ﬁle on the web (right-click and Save target as). To upload a ﬁle, click Browse, select a ﬁle, and then click Upload. Files and directories may be deleted using the Delete button situated to their right.

When emulating a ﬂoppy disk or RAMdisk, the data is stored in RAM on the SV1115IPEXT itself. In order to emulate a CD-ROM disk drive, a web server is required to provide the CD-ROM image data. The Web server must be accessible to the unit, which communicates with it constantly as data is needed.

Floppy mode

Choose the Format as ﬂoppy button to switch to ﬂoppy mode. Under Windows, the drive will be identiﬁed as a “high density ﬂoppy” and will typically be assigned a drive letter of B:. The capacity is limited to 1.44 megabytes in this mode. The purpose of supporting ﬂoppy mode is to permit the use of ﬂoppy-disk images generated by other systems. For example, the ﬂash BIOS upgrade process is performed with a special ﬂoppy and is bootable. You can transfer bits from that ﬂoppy to the SV1115IPEXT (use the upload disk image form). Now, you can boot from the special ﬂoppy. In addition, emergency repair disks are often restricted to ﬂoppies.

RAMdisk mode

Choose the Format as ramdisk button to switch to RAMdisk mode. This mode is intended to facilitate simple data transfer between the remote user and the host computer. It will be recognized by Windows as an eight megabyte removable disk and assigned a drive letter. You can

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StarTech.com SV1115IPEXT User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual