KVM over IP with Virtual Media
SV1107IPEXT
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against har mful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from that to which the receiver •
is connected.
Consult the dealer or an experienced radio/TV technician for help.•
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected
names and/or symbols of third-party companies not related in any way to StarTech.com. Where
they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which
this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all
trademarks, registered trademarks, service marks, and other protected names and/or symbols
contained in this manual and related documents are the property of their respective holders.
Instruction Manual
Instruction Manual
Table of Contents
Introduction ................................................................................... 1
Features ......................................................................................1
Package Contents .......................................................................1
Hardware Requirements ..............................................................2
Hardware Guide ..........................................................................3
Computer Preliminary Setup ........................................................ 5
SV1107IPEXT Preliminary Setup ................................................. 6
Windows XP and 2000 ................................................................7
Windows Vista™ ..........................................................................7
SV1107IPEXT Initial Configuration .............................................. 8
Hardware Setup ............................................................................. 11
Installation ...................................................................................11
(Optional) Mounting to a Cabinet/Rack ......................................13
Normal Logon ..............................................................................14
Administration ............................................................................... 16
Network .......................................................................................17
Access Ports ................................................................................17
IP Address ...................................................................................18
DNS Server .................................................................................18
IP Change Notification .................................................................18
Security .......................................................................................19
Overview ......................................................................................19
Filtering ........................................................................................20
User Station Filtering – IP Addresses .........................................20
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Instruction Manual
User Station Filtering – MAC Addresses .....................................21
Custom SSL Certificates .............................................................21
User Management .......................................................................22
Customization ..............................................................................24
Firmware .....................................................................................24
Using the SV1107IPEXT ................................................................ 26
Required Equipment ....................................................................26
Connecting from your Local Network ..........................................26
Using The Windows Client ...........................................................27
The Windows Client Control Panel ..............................................29
Hotkey Setup ...............................................................................30
Video Adjustment ........................................................................32
The Message Board ....................................................................34
Compose Panel ...........................................................................34
Message Display Panel ...............................................................34
User List Panel ............................................................................34
Virtual Media ...............................................................................36
The Java Applet ............................................................................. 37
Navigation ....................................................................................38
The Java Applet Toolbar ..............................................................39
Troubleshooting ............................................................................. 45
General Operation .......................................................................45
The Java Applet ...........................................................................45
The Windows Client .....................................................................46
Mouse Synchronization Procedures ............................................47
Technical Support ......................................................................... 49
Warranty Information .................................................................... 49
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Instruction Manual
Introduction
The SV1107IPEXT Server Remote Control KVM over IP with Virtual Media capability enables simple management of remote servers from anywhere in the world, through remote administrative control, while providing
a convenient way to monitor computers and servers over a network, or
over the Internet.
The SV1107IPEXT Server Remote Control KVM over IP also offers the
ability to transfer files to the server from a remote location, as well as the
ability to upload files to a Virtual Media USB 2.0 RAM port. The Virtual
Media port acts as a virtual USB por t, allowing files and data to be accessed as if it originated from a local USB port - simplifying software or
operating system updates and installs via an Internet connection.
Features
USB virtual media port for disk emulation and file transfers, including •
complete remote application and operating system installations
SSL 128bit encryption•
Flash upgradable•
Package Contents
1 x 6’ CAT5 cable•
1 x Power adapter•
1 x SV1107IPEXT unit•
1 x USB console cable•
1 x USB KVM cable set•
1 x User manual•
1 x Virtual Media USB Cable (Mini B to A)•
1 x Mounting bracket•
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Instruction Manual
Hardware Requirements
For best results, we recommend that the computers used to access the
SV1107IPEXT control unit have at minimum a Pentium III 1 GHz processor, with the screen resolution set to 1024 x 768.
Browsers must support 128-bit SSL data encryption•
Recommended Internet connection speed: at least 128 kbps•
For the browser-based Windows Client, you must have DirectX® 7.0 or •
higher installed
For the browser-based Java Applet, you must have Sun’s Java Runtime •
Environment Version 6 Update 3 or higher.
Your router and ISP must support Port Forwarding to allow access from •
the Internet.
Video
The SV1107IPEXT unit supports the following resolutions and refresh
rates:
Resolution Refresh Rates
640x480 60, 72, 75, 85
720x400 70
800x600 56, 60, 72, 75, 85
1024x768 60, 70, 75, 85
1152x864 75
1280x1024 60, 75
Operating System Support
Windows® 2000 or more recent
Linux: RedHat 9 +, SuSE 10+, Mandriva (Mandrake) 2007 +
UNIX: AIX .3+, FreeBSD 6+
Novell: Netware 6 +
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Hardware Guide
Instruction Manual
1
Component Description
1 Reset Switch
10/100 Mbps
2
3 Link LED
4 Power LED
5
LED
LAN Port
2 3 4 5
System Reset: Pressing and holding this switch in for
more that three seconds performs a system reset
Restore Factory Default Settings: Power off the
SV1107IPEXT, then press and hold the reset switch
for at least 3 seconds while reconnecting power
Please Note: This will not reset users or passwords
ORANGE: Indicates 10 Mbps connection
GREEN: Indicates a 100 Mbps connection
Flashes GREEN to indicate that a Client program is
accessing the device.
ORANGE: SV1107IPEXT unit is powered and ready
to operate.
The network Ethernet cable connection
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Hardware Guide - Cont’d
Instruction Manual
1
Component Description
1 Power Jack
2 PC/KVM Port
USB Console
3
Virtual Media
4
5 LAN Port
Port
Port
2
The power adapter connection
The connection for the cable that links the
SV1107IPEXT to your computer
This is the connection for the local console cable
(USB keyboard, monitor, and USB mouse). Each port
is color coded and marked with an appropriate icon
for identification*
The connection for the virtual media cable that
connects the SV1107IPEXT to a USB port on your
computer - allowing file transfers to occur
The network Ethernet cable connection
3
4
Please Note: if you are using a wireless keyboard/mouse set, connect
the receiver to the Keyboard port of the KVM cable
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Instruction Manual
Computer Preliminary Setup
Find your computer’s IP address and default Gateway by doing the following:
Click on 1. Start, then RUN.
Enter 2. CMD in the text box.
Click on [3. OK] or press the [Enter] key.
When the command line window opens, Type 4. ipconfig, then press
Enter:
Look for the heading that says Ethernet adapter 5. Local Area
Connection:
Write down the IP Address and Default Gateway. If the first three 6.
groups of numbers of your IP Address happens to be 192.168.0,
proceed to Hardware Set Up.
Exit the command line by clicking on the “X” on the top right corner of 7.
the Command line window SV1107IPEXT preliminary setup
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Instruction Manual
SV1107IPEXT Preliminary Setup
Connect the SV1107IPEXT and your computer to your network using the
following diagram. This is a preliminary set up, so no other connections
are needed.
Router
Most home networks use automatic IP Addressing, and the SV1107IPEXT is provided with a default fixed IP address of 192.168.0.60. Therefore, to log in for the first time, you must have your computer and the
SV1107IPEXT on the same network.
Be sure to write down your existing settings prior to changing anything so
you can return to them after the initial set up.
The instructions on the following pages will explain how to put your computer and SV1107IPEXT on the same network; the first set of instructions
cover Windows XP and 2000, the second set explains Windows Vista™.
Ethernet Cable (Supplied)
SV1107IPEXT
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Instruction Manual
Windows XP and 2000
Locate, and double-click on the 1. Network
Connections icon, within the Windows
Control Panel.
Right-click on 2. Local Area Connection
(or Wireless network connection)
Select 3. Properties. Under the General
tab highlight Internet Protocol TCP/IP
Click on the 4. Properties button.
Click on the Radio button titled 5. Use the
following IP address
In the top text block, labeled 6. IP
Address, Enter: 192.168.0.65.
In the center block, labeled 7. Subnet
Mask, enter: 255.255.255.0
Click on 8. OK, then wait a few
moments for the computer to refresh
it’s IP Address.
Windows Vista™
Enter the Control Panel; select 1. Network and Sharing Center.
Select 2. Manage network connections.
Select 3. Local Area Connection, then right-click Properties.
Highlight 4. Internet Protocol Version 4 (TCP/IPv4).
Select 5. Properties.
Select 6. Use the following IP Address; then, in the top text block,
labeled IP Address, enter: 192.168.0.65.
In the center block, labeled 7. Subnet Mask, enter: 255.255.255.0. Leave
the Default Gateway blank.
Click on 8. OK, then wait a few moments for the computer to refresh
it’s IP Address.
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SV1107IPEXT Initial Conguration
Open your web browser. You will get a Page cannot be displayed 1.
error message, this is normal.
In the Address line, type: 2.
http:// 192.168.0.60, then press
Enter.
When the certificate windows pop 3.
up, accept them.
When the below screen appears, log into the SV1107IPEXT: 4.
User name: administrator (lowercase)
Password: password (lowercase).
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Instruction Manual
After logging in, click on the 5. Network icon (shown below) along the top
of the window.
Select 6. Set IP Address manually (A static IP Address is preferred).
The actual address you use is dependent on your network’s address
range:
As an example: In the preliminary set up, the IP Address noted is
192.168.1.16, so the IP Address you would enter would be
192.168.1.60
Select Obtain DNS server address automatically:7.
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Instruction Manual
Apply
Log out
For now leave the rest of the settings at their default values (they will 8.
be covered later).
Click on Apply, then Logout. The SV1107IPEXT will reset. (It is 9.
important to log out so the SV1107IPEXT will close the connection).
Please Note:
Change your computer’s IP address and Default Gateway back to the
original settings as noted in the preliminary steps. If both of these values
are obtained automatically, click on the radio button to restore your settings.
Reconnect the computer to your network, then connect the
SV1107IPEXT into your system as described in the following section.
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Instruction Manual
Hardware Setup
Warning!
Please ensure that power has been removed from all devices that will be
connected during the installation. You must unplug the power cords of
any computers that support Keyboard Power On function.
Installation
To install the SV1107IPEXT, refer to the installation diagram on the following page:
Use the Console cable provided to connect the SV1107IPEXT’s 1.
Console port, to the local keyboard, monitor and mouse, they are color
coded for identification.
Use the KVM cable provided to connect the SV1107IPEXT’s PC/KVM 2.
port, to the video and a USB port on the computer.
Connect your network cable between the SV1107IPEXT’s LAN por t 3.
and your router.
Connect your computer to the network.4.
Connect the mini B to A -USB connector between SV1107IPEXT 5.
Virtual Media port and a USB por t on your computer.
Connect the power adapter cable to the SV1107IPEXT’s power jack6.
Please Note: Both the SV1107IPEXT and your computer must be connected to your router. If you are using a wireless network , switch to a
wired connection to set up the SV1107IPEXT, once you know everything
is working you can switch back to wireless
Please Note: The SV1107IPEXT to router connection must be wired.
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Installation - Cont’d
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Instruction Manual
3
2
1
5
4
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Instruction Manual
(Optional) Mounting to a Cabinet/Rack
If you wish to mount the SV1107IPEXT in a server/storage
rack/cabinet, using the included bracket:
(1. Figure 1) Remove
the two screws
closest to the rear
panel of the
SV1107IPEXT, on the
base of the unit.
1
(2. Figure 2) Place the
mounting bracket on
the base, aligning
the circular holes on
the bracket with the
holes left from the
removed screws,
positioning the
bracket as shown.
Then, replace the screws
removed in step #1.
Mount the SV1107IPEXT 3.
in the server/storage
rack/cabinet as appropriate:
2
3
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Instruction Manual
Normal Logon
To operate the SV1107IPEXT from an Internet browser, begin by logging
in. Open your browser and specify the IP address (assigned in the preliminary set up) of the SV1107IPEXT in the browser’s Address bar.
A Security Alert dialog box, similar to the one below, appears. 1.
Accept the certificate. If a second certificate appears, accept it as well.
When the SV1107IPEXT login page appears, provide a valid username 2.
and Password and click on Login.
By default, the username and password are:
User name : administrator
Password : password
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Instruction Manual
Apply
Windows Client
Java
Log
L
og
Log out
The SV1107IPEXT Main Screen appears:
The Main Screen consists of Administration icons arranged horizontally
across the top of the screen (see pg. 15), and Utility icons arranged ver tically on the left side of the screen (described in table below).
Utility Icons
Apply: Saves the changes you make in the administration dialog
boxes, but does not implement the changes, which go into effect
when you enable Reset on exit (see Customization) and log out.
Windows Client: Allows users with the proper permission to
connect to the SV1107IPEXT using Windows software, to remotely
control the server.
Java Applet: For platform independence, the Java applet allows
users with the proper permission (see User Manager ) and Java
installed on the remote computer, to connect to the SV1107IPEXT
and remotely control the sever.
Log: All the events that take place on the SV1107IPEXT are
recorded in a log file. If you have the proper permission clicking on
this Icon displays the contents of the log file
Note: See the next page for an explanation of the Log utility.
Logout: Click this icon to log out and end your session
Note: It is important to end your session, so the SV1107IPEXT can
terminate the session. If you get a “System in use” error message
its because the session ended with out Logging out, Logon with the
other Client.
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Instruction Manual
Administration
The icons arranged vertically on the left side of the screen (shown left)
are linked to the administration utilities, which are used to configure the
SV1107IPEXT.
Your ability to make configuration changes depends on the permissions
associated with your login information.
Once you login, the General panel displays on the browser window shown
below). It is the first of the Administration pages, and provides information
about the SV1107IPEXT’s status.
An explanation of each of the fields is given in the following table:
Field Explanation
Device
Name:
MAC
Address:
Firmware
Version:
To make it easier to manage installations that have more than
one SV1107IPEXT, each one can be given a unique name.
Assign a name (up to 16 characters) by entering it here.
Displays the SV1107IPEXT’s MAC Address.
Indicates the SV1107IPEXT’s current firmware version level.
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Instruction Manual
Network
The Network dialog is used to specify the SV1107IPEXT’s network environment.
Access Ports
If a firewall is being used, the Administrator
can specify (in the firewall set up) the port
numbers that it will allow. When connecting
to the SV1107IPEXT, users must specify
the port number as part of the IP Address.
If an invalid port number (or no port number) is specified, the SV1107IPEXT will not
be found. (i.e 192.168.0.60 / 9000 for the
Windows client, 192.168.0.60/9002 for the
Java client.)
Please Note:
If there is no firewall (on an Intranet, for 1.
example), these numbers will not have
any effect.
The access ports cannot have the same 2.
value. A different value must be set for
each one.
Explanations of the fields are given in the table below:
Field Explanation
Program
Java
This is the port number that must be specified when
connecting from the Administrator and Windows Client. Valid
entries are between 1024 -60,000
This is the port number used for Java connections. Valid
entries are between 1 - 65535
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Instruction Manual
IP Address
The SV1107IPEXT can have its IP address assigned dynamically at bootup (DHCP), or can be given a fixed IP address.
Please note: If you wish to access the SV1107IPEXT from the Internet,
assign a static IP address as you will need to configure your router to
forward the port to the SV1107IPEXT, and an IP address is the most reliable way to connect.
To specify a fixed IP address, select the radio button titled Set IP address
manually, and fill in the IP address you wrote down in the preliminary
steps (see pg. 5).
The subnet mask is 255.255.255.0.
The Default Gateway is the IP Address of your router.
DNS Server
The SV1107IPEXT can have DNS Server Address assigned automatically, or a fixed address can be specified.
For automatic address assignment, select • Obtain DNS server
address automatically (Recommended)
To specify a fixed address, select • Use the following DNS
IP Change Notification
If you elect to use Automatic IP Addressing, you can have the SV1107IPEXT send an e-mail notification whenever its DHCP assigned IP address changes.
To enable e-mail notification, select the • Enable check box, fill in the
domain name or IP address of your SMTP server, and specify the
From: and To: e-mail addresses.
If your SMTP server requires authentication, select the • My server
requires authentication check box and fill in the Account Name and
Password fields with a valid user account name and password.
After filling in all the appropriate fields, click the • Test button to test
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Instruction Manual
the operability of the e-mail notification. An e-mail should be sent to the
e-mail address specified in the To: field
Please Note: This will only notify you if the SV1107IPEXT changes its
address on your local network, it will not notify you if your external address changes.
Security
The Security page is used to control access to the SV1107IPEXT.
Overview
IP and MAC Filters control access to the SV1107IPEXT based on the •
IP and/or MAC Addresses of the computers attempting to access the
system. If any filters have been configured, they appear in the IP Filter
and/or MAC Filter list boxes.
The Login string lets the Administrator specify a string that users must •
include along with the SV1107IPEXT’s IP address when accessing
the SV1107IPEXT through the Java Applet. For example, if the IP
Address were 192.168.0.126, and the string was abcdefg, the users
would key in the following: 192.168.0.126/abcdefg
Users must include a forward slash (/) and the string, along with the IP
Address when they log in. For security purposes, we recommend that
you change this string periodically.
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Instruction Manual
Filtering
To enable IP and/or MAC filtering, place a checkmark in the IP Filter
Enable and/or MAC Filter Enable checkbox. There is a maximum of 100
filters allowed for each option.
If the • include button is checked, all the addresses within the filter
range are allowed access to the SV1107IPEXT. Addresses not
specified within the filter will be denied access.
If the • exclude button is checked, all the addresses within the filter
range are denied access to the SV1107IPEXT. Addresses not
specified within the filter will be allowed access.
User Station Filtering – IP Addresses
To add an IP Address filter:
Click 1. Add. A dialog box similar to the one below appears:
Specify the filter address in the dialog box, then click 2. OK. A second
dialog box, similar to the one below, appears:
To filter a single IP address, key in the same address as the start IP 3.
Address. To filter a continuous range of addresses, key in the end
number of the range.
After filling in the address, click 4. OK.
Repeat these steps for any additional IP addresses you wish to filter.5.
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Instruction Manual
To delete a filter, select it and click Remove.
To modify a filter, select it and click Edit. The Edit dialog box is similar to
the Add dialog box. When it appears, simply delete the old address and
replace it with the new one.
User Station Filtering – MAC Addresses
To add a MAC address filter click Add. A dialog box similar to the one
below will appear:
Specify the MAC address in the dialog box, then click 1. OK.
Repeat this step for any additional MAC addresses you wish to filter.
To delete a filter, select it and click Remove.
To modify a filter, select it and click Edit. When the dialogue box
appears, simply delete the old information and replace it with the new
information.
Custom SSL Certificates
To authenticate a secured connection to the SV1107IPEXT, a custom
SSL certificate is recommended. The custom certificate should be created
as a PEM file, using the RSA algorithm, and at least 1024 bits.
To create the necessary file, you will need to use a program such as
OpenSSL (http://openssl.org/) and save the file in a PEM format with
header and footer lines.
Once you have the necessary software for creating the PEM file, the following is an example of a command used to generate the file.
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Instruction Manual
Enter the following command:
openssl req -x509 -nodes -days 365 -newkey rsa: 1024 -keyout mycert.pem -out
mycert.pem
In order to use a custom SSL certificate, the created PEM file must then
be uploaded through the web interface.
Click on the Browse button, and locate the generated certificate file, then
click on the Open button.
The listing for the file will appear in the text box next to the Browse button. Please verify that the correct location has been designated and click
on Upload to upload the file.
User Management
The User Management page is used to create and manage user profiles.
Up to eight user profiles can be established.
To add a user profile, fill in the information requested in the User Info
panel and click Add.The user’s name appears in the User List panel.
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Instruction Manual
To delete a user profile, select it from the names displayed in the User
List panel, and click Remove. The user’s name is removed from the
User List panel.
To modify a user profile, first select it from the list in the upper panel, then
change the information that appears in the User Info dialog box. The Reset button clears all the information shown in the User Info fields. When
you have made all your changes, click Update.
Please Note: For security purposes, change the default username and
password
Please Note: The user’s password is not displayed – the Password and
Confirm fields are blank. If you want to change the password, key in the
password in the Password field, then key it in again in the Confirm field.
Otherwise, leave both fields blank (not recommended).
An explanation of the profile items is given in the table on the following
page:
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Instruction Manual
Item Explanation
User name
Password
Confirm
Password
Description
Permissions
Please Note: If a user is denied a permission, that permission will not be
visible on the Utility tool bar, when that user logs on.
A minimum of 6 and a maximum of 6 characters are
allowed
A minimum of 8 and a maximum of 16 characters are
allowed.
To ensure accuracy, you are asked to re-enter the
password. The two entries must match.
Additional information about the user that you may wish to
include
A check mark grants permission, no check mark denies
permission to the profile being created or modified.
Configure: Administrator privileges, which allows the
user to set up and modify the SV1107IPEXT’s operating
environment.
Windows Client: allows access the SV1107IPEXT via the
Windows Client software.
Java Operation: Java Operation access the
SV1107IPEXT via the Java Applet software.
Virtual Device: Enables Virtual Media
Log: allows viewing the contents of the log file.
View Only: Limits a user to viewing the video display of the
remote connection
Customization
This configuration page allows the Administrator to set Timeout, Login
Failure, and Working mode parameters. An explanation of the Customi-
zation parameters is given in the table on the following page:
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Instruction Manual
Parameter Explanation
Time out Control
Login failure
Working Mode
Reset on exit
If the SV1107IPEXT does not receive any input from
a computer that is accessing it with either client within
the specified time, the connection terminates.
Login failures allowed: Sets the number of
consecutive failed login attempts permitted
Login failure timeout: Sets the amount of time a
remote computer must wait before attempting to login
again after it has exceeded the number of allowed
failures.
Enable stealth mode: With stealth mode enabled,
the SV1107IPEXT will not reply to a ping request.
A check here causes the SV1107IPEXT to reset
itself and implement all the new changes when you
log out. A wait of approximately 30 to 60 seconds is
necessary before logging in, following the reset.
Firmware
As new versions of the SV1107IPEXT firmware become available, they
can be downloaded from our website.
Check the website regularly to find the latest information and packages.
To upgrade the firmware, do the following:
After downloading the new firmware file to your computer, open your 1.
browser and login to the SV1107IPEXT. Click the Firmware icon, to
bring up the Firmware File dialog box:
Click 2. Browse, then navigate to location of the new firmware and click
on the new firmware file.
Click 3. Upload.
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Instruction Manual
After the upload completes, click the 4. Apply icon at the left side of the
web page.
Enable the 5. Reset on Exit checkbox on the Customization page.
Re-click the 6. Apply icon at the left of the web page.
Click the 7. Logout icon at the upper right of the web page to exit and
reset the SV1107IPEXT.
Using the SV1107IPEXT
Start by accessing the unit through your local network, to verify the settings are correct and operate as desired. Once the setup is confirmed on
your local network, the final step will be to connect through the Internet.
Required Equipment
A networked computer, either on your network or on the Internet, that
meets the following minimum requirements (you cannot use the computer
that is directly connected to the SV1107IPEXT):
Pentium® III 1 GHz processor or higher•
A screen resolution set to 1024 x 768.•
A browser supporting 128-bit SSL data encryption•
Recommended Internet connection speed: 128 kbps or higher•
For the browser-based Windows Client, you must have DirectX® 7.0 or •
higher installed.
For the browser-based Java Applet, you must have Sun’s Java Runtime •
Environment Version 6 Update 3 or higher
Connecting from your Local Network
Ensure the remote computer is connected to your network.1.
Ensure the SV1107IPEXT is connected to your local network.2.
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Instruction Manual
Windows Client
Open a web browser on the remote computer.3.
Type in the IP Address you wrote down in step 6 of SV1107IPEXT 4.
Initial configuration for example http://192.168.1.60, then hit the enter
key
You will be taken to the SV1107IPEXT Logon screen5.
Enter your user name and password in the spaces provided and click 6.
on Logon. This brings you to the SV1107IPEXT main screen.
Using The Windows Client
After you log in, click the Windows Client icon. 1.
Please Note: You must have DirectX 7.0 or higher installed
on your computer.
Some browsers may not allow the client to run directly in
their window.
If this is the case, you will be asked to Save to disk; direct the file to be
downloaded to a convenient location (such as the desktop), then with
the browser still open, double-click on the downloaded application.
A box similar to the one shown on the following page will appear. There
is nothing actually installed on your computer - the application is
merely being run from your computer, instead of directly through the
browser.
If you use the Save to Disk method, each time you use the Windows
client, a fresh copy of the program will be downloaded.
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Instruction Manual
When a connection to the SV1107IPEXT has been established, a 2.
screen similar to the one shown here will appear:
After you click on the Switch button, the remote system appears on
your monitor. You can work on the remote system via the screen
displayed on your monitor, as if it were your local system.
You can move the window to any convenient location on your desktop •
by clicking on the title bar and dragging it.
You can switch between your local and remote programs using the •
Alt + Tab key combination.
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Instruction Manual
Please Note:
Due to network lag, there might be a delay before your keystrokes •
appear on the screen. You may also have to wait a bit for the remote
mouse to catch up to your local mouse before you click.
Due to net lag, or insufficient computing power on the local machine, •
some images, especially motion images, may display poorly.
The Windows Client Control Panel
The Windows Client control panel – located at the bottom right of the
screen – provides utilities to simplify control of remote KVM operations.
The panel consists of an icon bar with two text bars below it. The text bars
display the video resolution and IP address of the remote device. The
functions of icons are described in the following table:
Icon Function
Launches the Hotkey Setup dialog box
(see pg.29)
Launches the Video Adjustment dialog box.
(see pg. 30)
(Right click for fast Auto Sync.)
Opens the Message board
(see pg. 32)
Launches the Virtual device dialog box
(see pg. 34)
Sends Ctrl + Alt + Del key command from the
remote to the local computer.
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Instruction Manual
Icon Function
Exit from the Windows Client
From left to right, these icons indicate the
current Num Lock, Caps Lock and Scroll
Lock state, respectively.
When the corresponding icon is illuminated, the
function is active. When connected, toggle the
LEDs to set the correct state
Please Note: You can move the control panel to any convenient location
on the remote window’s screen, by clicking on the title bar, and dragging
it.
The Windows Client Control Panel icons and their functions are described
in the sections that follow.
Hotkey Setup
Various actions related to manipulating the remote server can be accomplished using hotkeys. The Hotkey Setup utility (accessed by clicking
the Keyboard icon on the Control Panel), lets you configure which hotkeys
perform the actions. The actions are listed in the left panel, the corresponding hotkeys that invoke them are shown in the panel at the right.
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Instruction Manual
To customize a hotkey combination:
Highlight the Action, and then click 1. Start.
Key in the Function keys (one at a time). The key names appear in the 2.
Key field as you press them.
When you have finished keying in your sequence, Click 3. Stop.
Click 4. Set. Repeat for any other actions you wish to change.
Click 5. Close.
Please Note: You can use the same function keys for more than one
action, as long as the first key is not the same. For example, you can use
F1 F2 F3 for one action, F2 F1 F3 for another, F3 F2 F1 for a third, etc.
An explanation of Hotkey actions are given in the table below:
Action Explanation
Exit remote location
Adjust Video
Toggle OSD
Toggle screen mode
Adjust mouse
Substitute Alt key
Ends remote connection to the
SV1107IPEXT, returns to local operation
Brings up the video setting dialog box
Toggles the control panel Off and On
Toggles the screen display between full
screen and windowed modes
This utility synchronizes the local and
remote mouse movements, following a
change in video resolution. After invoking
this utility, simply click the local mouse
pointer on top of the remote mouse pointer
Although all other keyboard input is
captured and sent to the SV1107IPEXT,
[Alt + Tab] and [Ctrl + Alt + Del] key
combinations work on your local computer.
In order to implement their effects on
the remote system, another key may be
substituted for the Alt key. If you substitute
the F12 key, for example, you would use
[F12 + Tab] and [Ctrl + F12 + Del].
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Instruction Manual
Action Explanation
If your local computer captures Ctrl key
combinations, preventing them from
being sent to the remote system, you can
implement their effects on the remote
Substitute Ctrl key
Please Note: To invoke an action, you must press and release one key at
a time.
Video Adjustment
The Video options dialog box allows you to adjust the placement and
picture quality of the remote screen (as displayed on your monitor). To
launch the dialog box, either click on the Hammer icon on the Control
Panel, or use the Adjust Video hotkeys. The following screen will appear:
system by specifying a function key to
substitute for the Ctrl key.
If you substitute the F11 key, for example,
pressing [F11 + 5] would appear to the
remote system as [Ctrl + 5].
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Instruction Manual
Option Usage
Screen Position
Auto-Sync
RGB
Video Quality
Noise
Adjust the horizontal and vertical position of the
remote computer window by clicking the Arrow
buttons.
Click Auto-Sync to detect the vertical and horizontal
offset values of the remote screen and automatically
synchronize it with the local screen. If the local and
remote mouse pointers are not in sync, in most
cases, performing this function will bring them back
into sync.
Please Note: This function works best with a bright
screen. If you are not satisfied with the results, use
the Screen Position arrows to position the remote
display manually.
Drag the slider bars to adjust the RGB (Red, Green,
and Blue) values. When an RGB value is increased,
the RGB component of the image is correspondingly
increased.
Drag the slider bar to adjust the overall Video Quality.
Values range from minimum to maximum. The larger
the value, the clearer the picture and the more video
data goes through the network. Depending on the
network bandwidth, a high value may adversely effect
response time.
Noise refers to a grainy effect caused by random
color speckles in the display. Drag the slider to
achieve the desired effect.
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Instruction Manual
The Message Board
The SV1107IPEXT supports two user logins, (only one user has control
at a given time), which can possibly create access conflicts. To alleviate
this problem, a message board feature has been provided, allowing users
to communicate with one other.
Message board operation resembles that of an Internet chat program.
When you click the Message Board icon on the Windows Client tool bar, a
screen similar to the one shown here will appear:
Compose Panel
Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.
Message Display Panel
Messages that users post to the board, as well as system messages,
display in this panel. If you disable Chat, however, messages that get
posted to the board will not appear.
User List Panel
Currently logged in users are listed in this panel.
Your name appears in blue, the other users’ name appears in black.•
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Instruction Manual
By default, messages are posted to all users. To post a message to an •
individual user, select the user’s name before sending your message.
If a user’s name is selected, and you want to post a message to all •
users, select All Users prior to sending a message.
If a user has disabled Chat, an icon is shown by the user’s name to •
indicate as such
If a user has occupied the KVM or the KM, its icon displays by the •
user’s name to indicate so.
Enable / Disable (Chat): When disabled, messages posted to
the board are not displayed. The button is shadowed when Chat
is disabled. The Icon displays next to the user’s name in the User
List panel when Chat has been disabled.
Occupy / Release (Keyboard / Video / Mouse): When you
Occupy the SV1107IPEXT, other users cannot see the video, nor
can they input keyboard or mouse data. The button is shadowed
when the unit is occupied.
The icon displays next to the user’s name in the User List panel
when they have occupied the SV1107IPEXT
Occupy / Release (Keyboard / Mouse): When you Occupy the
SV1107IPEXT, other users can see the video, but cannot input
keyboard or mouse data. The button is shadowed when the unit
is occupied. The icon displays next to the user’s name in the User
List panel when they occupy the SV1107IPEXT
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Instruction Manual
Show / Hide (User List): When you hide the User List, the User
List panel closes. The button is shadowed when the User List is
open
Exit: Click to close the message board
Please Note: Only users who are currently logged on can see the Mes-
sage Board - it is not visible on the local monitor.
Virtual Media
The SV1107IPEXT’s Virtual Media feature allows a USB 2.0 device
(Floppy drive, or Flash Drive), on a remote system, to act as if it were
installed on the local server.
Please Note: The Virtual Media function is:
Only supported by the Windows Client on computers running Windows •
2000 or higher.
Not supported on computers using other operating systems (for •
example Linux).
Not supported on any computer via the Java Client software.•
Connect the (mini B to A) USB cable between the Virtual Media port on
the SV1107IPEXT and a USB port on the local computer.
Connect a USB mass storage device to a USB port on the remote Computer.
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Instruction Manual
From the remote computer click on the Virtual Media icon in the Windows
Client Control Panel, this opens the Virtual Media Connection dialog box:
Please Note: More than one USB mass storage device may be connected and recognized, but only the unit selected can be accessed.
Drop down the Physical Device list to select the appropriate drive.1.
After you have made your media source selection, click Connect [the 2.
Connect button changes to Disconnect]. Open “My Computer” on the
remote computer and the selected device will appear as a connected
drive, files may, then be transferred between the drive and local
computer.
To end the connection, bring up the dialog box and click 3. Disconnect.
*Please Note: the connection remains open until the disconnect button is
pressed.
The Java Applet
The Java Applet makes the SV1107IPEXT accessible to all supported
platforms that have Java 2 installed. Java 2 is available for free download
from Sun’s Java web site (http://java.sun.com).
Note: To verify your configuration and to become familiar with using the
applet, the first step is to access the SV1107IPEXT from your local net-
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Instruction Manual
work, once your configuration has been proven, the Internet connection
will be covered.
To connect from your local network:
Ensure the “remote” computer is connected to your network.1.
Ensure the SV1107IPEXT is connected to your local network and to 2.
the local computer
Start the browser of your choice on the remote computer.3.
Type in 4. http://192.168.1.60, and hit the enter key.
You will be taken to the SV1107IPEXT Logon screen. Enter your user 5.
name and password in the spaces provided, then click on Logon. This
brings you to the SV1107IPEXT main screen.
Click on the Java Icon. After a few seconds the remote server’s display 6.
appears as a window on your desktop.
Navigation
You can work on the remote system via the screen display on your monitor, as if it were your local system.
You can maximize the window, drag the borders to resize the window; •
or use the scroll bars to move around the screen.
You can switch between your local and remote programs with [• Alt +
Tab].
Notes:
Due to network lag, there may be a slight delay before your keystrokes
show up. You may also have to wait for the remote mouse to catch up to
your local mouse before you click.
Due to net lag, or insufficient computing power on the local machine,
some images, especially motion images, may display poorly.
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Instruction Manual
The Java Applet Toolbar
The Java Applet’s toolbar provides utilities to help you control remote
KVM operations.
Please Note: The tool bar is hidden in the blank area at the bottom center of the screen, and appears when you move the mouse pointer over
the area.
The Tool Bar Icons and their functions are explained in the table below:
Set Video Parameters: Launches the Video settings
dialog box
Keypad: Brings up the Keypad options
Mouse Synchronization: Initiates the mouse
synchronization process
From left to right, these icons indicate the current Num
Lock, Caps Lock and Scroll Lock state, respectively.
When the corresponding icon is illuminated, the function
is active.
Please Note: When first connected, toggle the LEDs to
set the correct state. The Video resolution and refresh rate
of the remote computer are displayed below the lock icons.
Message Board: Brings up the Message board
Sends a Ctrl+Alt+Del command to the local system
Exits the program.
Please Note: This does not close the session.
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Instruction Manual
Set Video Parameters:
Clicking on this button brings up the Video Settings dialog box:
Please Note: We recommend that you perform Auto sync immediately
following connection, to ensure proper mouse synchronization.
Keypad
Since some local input keyboard combinations cannot be captured and
sent to the SV1107IPEXT, the Keypad provides a one-click implementation of their actions on the remote system.
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Instruction Manual
Mouse Synchronization
At times, the local mouse movement may lose sync with the remote
mouse movement. You can try getting them back in sync with fast mouse
synchronization by moving the mouse pointer down into the Java Applet
toolbar. If that does not help, run Auto sync (as discussed on the previous
page).
If Auto sync does not resolve the problem, the Mouse 1.
Synchronization function can get them back into sync. This is similar to
the Mouse Synchronization feature of the Windows Client.
Click the Mouse Synchronization button. The remote mouse pointer 2.
moves to the upper left area of the screen.
Move your local mouse pointer directly over the remote mouse pointer 3.
and Click. mouse adj.
The Message Board
Please refer to pg. 34 for a detailed explanation of the Message Board
function.
Administrator Reset
The following procedure will reset the default username and password
in the event that the Username and Password information has become
corrupted or lost.
To clear the login information (and return all settings to their defaults), do
the following:
Disconnect the power adapter and all cables.1.
Remove the housing 2.
from the SV1107IPEXT.
Short jumper J9 on the 3.
circuit board.
Reconnect the 4.
SV1107IPEXT power
adapter.
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Instruction Manual
When the front panel LEDs flash, disconnect the power adapter from 5.
the SV1107IPEXT.
Remove the jumper cap from J9.6.
Close the housing and reconnect the SV1107IPEXT power adapter 7.
and cables.
After starting back up, you can use the default Username and Pass 8.
word to log in.
Please Note: Performing this procedure also returns all settings to their
defaults. It will not remove Users or their passwords.
Connecting From the Internet
To simplify setup, disable your network firewall. Once you have connected
to the unit from the Internet, restore your firewall.
You will need to configure the firewall to pass through the ports selected
for the Windows and Java clients (9000 and 9002 are the default ports).
Because each router manufacturer / ISP / and Dynamic DNS service is
slightly different, the following steps are general in nature and serve only
as guidelines. If you have specific questions, please contact the manufacturer of your router, ISP, or the FAQ s page of the Dynamic DNS service
you use for assistance.
The following three items are needed to connect to the SV1107IPEXT
from the Internet:
A method to find the current IP address of the SV1107IPEXT (on your •
network) if no static IP Address is assigned. Some routers can use the
name of the network device to locate it on your network. The network
name of the SV1107IPEXT can be found under Device Name
in the information box located on the SV1107IPEXT main screen
A method to find your current external IP address. ISPs assign •
temporary external IP address so; unless you purchased a static IP
address from your ISP, you have a dynamic IP address that changes
periodically)
A method by which your router knows where to direct the incoming •
Client software. This is port forwarding, set up to direct the incoming
Client to the SV1107IPEXT
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Instruction Manual
If you have assigned a static IP address to the SV1107IPEXT, this step 1.
can be skipped.
The SV1107IPEXT features IP Change Notification, which will
automatically send an e-mail to your preferred address, notifying you
of the new IP Address. Fill out the form (contact your ISP if you are
unsure of the information). After all information has been entered,
press the Test button to ensure it works.
Please Note: The above step will only notify you of the address
change, it will not update your external IP Address (this will not ensure
access from the Internet)
Once the above has been completed: Find a service provider that can 2.
monitor your current Internet IP address. Most routers provide native
support for at least one free service. If it does not or you have a
different preference, an Internet search for Dynamic DNS will produce
a rather large list from which to choose.
Contact the service of your choice. To save time and frustration later, 3.
please spend the time to read all of the instructions on their site prior to
beginning.
You will have a hostname like: 4. abcde.serviceprovider.something
(the actual formats differ between services, but the basics are the
same), as well as a small application downloaded and installed from
the service (that will periodically report the current external IP address
to that service).
Login to your router’s setup and look for a page called Port Forwarding.
it should look similar to this:
If a static IP address was assigned to the SV1107IPEXT, enter it in the 5.
space provided.
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Instruction Manual
If you are using Automatic addressing, click on the drop down arrow
labeled Computer Name and select the SV1107IPEXT by name.
In the 6. Ports to Open [TCP] space, enter 9000, 9002 (or the port
numbers you chose) and set the schedule. Activate Port Forwarding by
placing an X in the box on the extreme left.
Save your changes and restart the router.7.
When the router has rebooted, start your browser and enter your 8.
DYNDNS host name. You should now be able to connect to the
SV1107IPEXT from the Internet.
Restore your network Firewall and make any configuration changes 9.
if necessary.
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Instruction Manual
Troubleshooting
General Operation
SV1107IPEXT is acting erratically:
Press and hold the Reset button for at least three seconds
My Virtual Media device is set to “read only” under Windows Vista™
and cannot be made writable:
Due to Windows Vista™ security features, no data can be written to a
Virtual Media device. Under Windows 2000/2003/XP you have the option
to make the Virtual Media device read only or read / write
The Java Applet
Java Applet will not connect to the SV1107IPEXT
Java Runtime Environment Version 6 Update 3 or higher must be 1.
installed
Close and restart the Java Applet2.
Java performance deteriorates
Exit the program and restart
National language characters don’t appear
When entering national language characters, If your keyboard is set to a
non-English national language layout, you must set the remote computer’s keyboard layout to English
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Instruction Manual
When I log in, the browser generates a CA Root certificate is not
trusted, or a Certificate Error response
The certificate name is not found on Microsoft’s list of Trusted Authorities.
The certificate can be trusted.
For mouse problems, see Additional Mouse Synchronization Proce-
dures
The Windows Client
Windows Client will not connect to the SV1107IPEXT
DirectX 7.0 or higher must be installed on your computer
Remote mouse pointer is out of Sync
Use the Auto Sync feature to sync the local and remote monitors. See Additional Mouse Synchronization Procedures for further mouse settings.
Part of the local window is off my monitor
If Keep Screen Size is not enabled, use the Auto Sync feature to synchronize the local and remote monitors.
The local screen is rotated 90°
Enable Keep Screen Size. See the discussion under Keep Screen Size
I cannot run Net Meeting when the Windows Client is running
Enable Keep Screen Size, see the discussion under Keep Screen Size
When I log in, the browser generates a CA Root certificate is not
trusted, or a Certificate Error response
The certificate’s name is not found on Microsoft’s list of Trusted Authorities. The certificate can be trusted.
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Instruction Manual
Mouse Synchronization Procedures
If the mouse synchronization procedures mentioned in the manual fail to
resolve mouse pointer problems for particular computers, try the following:
Note:
These procedures are to be performed on the computers attached to 1.
the SV1107IPEXT ports (local) - not on the computer you are using to
access the SV1107IPEXT (remote).
In order for the local and remote mice to synchronize, you must use the 2.
generic mouse driver supplied with the Windows operating system.
If you have a third party driver installed - such as one supplied by the
mouse manufacturer - you must remove it.
Windows 2000
Set the mouse speed to the middle position; set the mouse acceleration
to None.
(Control Panel −> Mouse −> Mouse Properties −> Motion)
Apply −> OK
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Instruction Manual
Windows XP / Windows Server 2003 / Vista™
Set the mouse speed to the middle position, then disable Enhance
Pointer Precision (Control Panel −> Printers and Other Hardware −>
Mouse −> Pointer Options).
Apply −> OK
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Instruction Manual
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your
product, visit www.startech.com/support and access our comprehensive
selection of online tools, documentation, and downloads.
Warranty Information
This product is backed by a lifetime warranty. In addition, StarTech.
com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During
this period, the products may be returned for repair, or replacement with
equivalent products at our discretion. The warranty covers parts and labor
costs only. StarTech.com does not warrant its products from defects or
damages arising from misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA
LLP (or their officers, directors, employees or agents) for any damages
(whether direct or indirect, special, punitive, incidental, consequential, or
otherwise), loss of profits, loss of business, or any pecuniary loss, arising
out of or related to the use of the product exceed the actual price paid
for the product. Some states do not allow the exclusion or limitation of
incidental or consequential damages. If such laws apply, the limitations or
exclusions contained in this statement may not apply to you.
49
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