Thunderbolt™ 3 Dual-4K Docking Station for Laptops -
Windows/Mac - Power Delivery - 6x USB 3.0 + SD
TB3DOCK2DPPD
TB3DOCK2DPPU
*actual product may vary from photos
FR: Guide de l’utilisateur - fr.startech.com
DE: Bedienungsanleitung - de.startech.com
ES: Guía del usuario - es.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
IT: Guida per l’uso - it.startech.com
For the latest information, technical specications, and support for
this product, please visit www.startech.com
Manual Revision: 10/06/2017
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Changes or modications not expressly approved by StarTech.com could void the user’s
authority to operate the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.
Instruction manual
Table of Contents
Introduction ......................................................................................................... 1
Package contents ...................................................................................................................................... 1
Requirements ............................................................................................................................................. 1
Product diagram ................................................................................................. 2
Front view ....................................................................................................................................................2
Rear view ...................................................................................................................................................... 2
About Thunderbolt 3 ........................................................................................ 3
About DP Alt Mode (DisplayPort Alternative Mode) .................................................................... 3
Thunderbolt temperature ...................................................................................................................... 3
About USB 3.0 and USB 3.1 Gen 1 ................................................................. 4
About the docking station USB-C ports ...................................................... 4
About the docking station ports ................................................................... 4
Install the docking station ............................................................................... 5
Power the docking station and your laptop ....................................................................................5
Connect the docking station ................................................................................................................ 5
Install drivers ............................................................................................................................................... 5
Congure a display device .............................................................................. 6
Connect a display to the Thunderbolt 3 USB-C port .................................................................... 6
Connect multiple Thunderbolt 3 displays in a daisy chain ........................................................7
Supported video resolutions .......................................................................... 7
Bandwidth allocation ....................................................................................... 8
Troubleshooting ................................................................................................. 9
Instruction manual
i
Technical support ...............................................................................................10
Warranty information .......................................................................................10
Instruction Manual
ii
Introduction
Package contents
• 1 x docking station
• 1 x Thunderbolt 3 cable
• 1 x USB-C to DisplayPort cable
• 1 x universal power adapter
• 2 x power cords (NA/JP and ANZ for TB3DOCK2DPPD or UK and EU for
TB3DOCK2DPPU)
• 1 x instruction manual
Requirements
• A host laptop with an available Thunderbolt 3 port
• An available AC electrical outlet
• DisplayPort equipped display(s) with cable(s) as needed (for additional external
display)
• Thunderbolt 3 equipped display(s) with cable(s) as needed (for additional external
display)
Note: To connect a second display, you must use one of the docking station’s
Thunderbolt 3 ports. A USB-C to DisplayPort cable is included to accommodate a
second DisplayPort enabled display. To connect to a dierent display, such as HDMI,
DVI or VGA, additional adapters (sold separately) are required. See the “Congure a
display device” section for further details.
• A 4K-capable display is required to achieve 4096 x 2160p resolution (4K is also
known as 4K x 2K)
• Any of the following operating systems:
• Windows® 10 (32 or 64-bit)
• Windows 8 / 8.1 (32 or 64-bit)
• macOS 10.12 (Sierra)
• macOS 10.13 (High Sierra)
• Video output capabilities are dependent on the video card and hardware
specications of your connected host laptop
Requirements are subject to change. For the latest requirements, please visit www.
startech.com/TB3DOCK2DPPD or www.startech.com/TB3DOCK2DPPU.
Instruction manual
1
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