StarTech TB3CDK2DPUE User Manual

Thunderbolt™ 3 Dock with USB-C Laptop Compatibility | Dual 4K DisplayPort | 60W PD
Actual product may vary from photos
User Manual
For the latest information and specications visit
www.startech.com/TB3CDK2DP
www.startech.com/TB3CDK2DPUE
Manual Revision: 05/27/2019

Compliance Statements

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.
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Safety Statements

Safety Measures
• Wiring terminations should not be made with the product and/or electric lines under power.
• Product installation and/or mounting should be completed by a certied professional as per the local safety and building code guidelines.
• Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
Mesures de sécurité
• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit et/ou les câbles électriques sont sous tension.
• L’installation et/ou le montage du produit doit être réalisé par un professionnel certié et dans le respect des normes locales et du code de construction local.
• Les câbles (y compris les câbles d’alimentation et de chargement) doivent être placés et acheminés de façon à éviter tout risque électrique, de chute ou de sécurité
安全対策
• 電源が入っている状態の製品または電線の終端処理を行わないでくださ い。
• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に 従い、有資格の専門業者が行うようにしてください。
• ケーブル(電源ケーブルと充電ケーブルを含む)は、適切な配置と引き回し を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう にしてください 。
Misure di sicurezza
• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le linee elettriche sotto tensione.
• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un tecnico professionale certicato che conosca le linee guida locali sulle norme edilizie e sulla sicurezza.
• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o pericoli per la sicurezza.
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Säkerhetsåtgärder
• Montering av kabelavslutningar får inte göras när produkten och/eller elledningarna är strömförda.
• Installation och/eller montering får endast göras av behöriga yrkespersoner och enligt gällande lokala förordningar för säkerhet och byggnormer.
• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.
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Table of Contents
Compliance Statements ........................................................................1
Safety Statements ..................................................................................2
Product Diagram ....................................................................................6
Front View ....................................................................................................................................................6
Rear View ...................................................................................................................................................... 7
Product Information ..............................................................................8
Package Content ....................................................................................................................................... 8
Requirements ............................................................................................................................................. 8
Installation ..............................................................................................9
Powering the Docking Station ............................................................................................................. 9
Connecting Devices to the Front of the Docking Station ................10
Thunderbolt 3 Host Port ......................................................................................................................... 10
USB-A Port (Charging) ............................................................................................................................. 10
3.5 mm Audio Port .................................................................................................................................... 12
Connecting Devices to the Back of the Docking Station .................12
RJ45 Port (Network Device) ................................................................................................................... 12
USB-A Port ................................................................................................................................................... 13
USB-C Port (Charging) ............................................................................................................................. 13
USB-C Port ................................................................................................................................................... 14
DisplayPort Port ......................................................................................................................................... 14
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4
LED Indicators .........................................................................................15
Power LED ....................................................................................................................................................15
RJ45 LED ....................................................................................................................................................... 16
Video Resolution ....................................................................................17
Mounting the Docking Station ............................................................18
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5

Product Diagram

Front View

1 2 3 4 5
6
1
2
3
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Power LED
Thunderbolt 3 Host
Port
Mounting Holes x 4
(bottom)
4
5
6
6
USB-A Port
3.5 mm Audio Port
Lock Slot (side)

Rear View

1 2
3
USB-A Ports x 2
1
DisplayPort Ports
2
3
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x 2
RJ45 Port
4
USB-C Ports x 2
4
DC 20V Port
5
7
5

Product Information

Package Contents
• Docking Station x 1
• Universal Power Adapter x 1
• Power Cords (NA/JP, ANZ) x 2 - TB3CDK2DP
• Power Cords (UK, EU) x 2 - TB3CDK2DPUE
• Thunderbolt 3 Cable (0.7 m) x 1
• User Manual x 1

Requirements

For the latest requirements, please visit www.startech.com/
TB3CDK2DP or www.startech.com/TB3CDK2DPUE
Host
• Host Computer with a Thunderbolt 3 or USB-C Port x 1
Note: The Thunderbolt 3 or USB-C port must support USB Power Delivery to power and charge the Host Computer.
Display
• Displays (DisplayPort input) x 2
Note: To connect to a dierent display (HDMI, VGA, or USB­C), an additional adapter (sold separately) is required. See the Compatible Active Adapters section for further details.
Cables
• DisplayPort Cable x 1
• Thunderbolt 3 Cable x 1
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8
Operating System
• Windows® 8 or 10
• macOS 10.12 10.13 or 10.14
Operating Temperature
Due to the high performance of Thunderbolt technology, Thunderbolt products sometimes generate more heat than traditional hardware. Therefore, it’s normal for the docking station to warm up when in use. As such, it’s recommended that you don’t place your laptop on the docking station’s surface, as doing so will result in even higher temperatures.
These higher temperatures do not present a safety hazard to users or to hardware.

Installation

Powering the Docking Station

1. Select the appropriate regional Power Cord and connect it
to the Universal Power Adapter.
2. Connect the Universal Power Adapter to the DC 20V Port
on the Docking Station and to an AC Electrical Outlet.
DC 20V Port
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9
Driver Installation
The Docking Station will automatically detect and install the required drivers when connected to a Thunderbolt 3 or USB-C port on the Host Computer.
Windows
1. Click on the pop-up message.
2. Select Always Connect from the list.
3. Click OK.
4. If required, follow any other on-screen instructions to
complete the installation.
Connecting a Host
Thunderbolt 3 Host

The Thunderbolt 3 Host Port lets you connect your Host Computer to the Docking Station while charging the Host Computer.

A maximum of 60 watts of Power Delivery is available for the connected Host Computer.
• Connect a Thunderbolt 3 Cable (included) to the Thunderbolt 3 Host Port on the Docking Station and to a Thunderbolt 3 port on the Host Computer.
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
10
Note: The Thunderbolt 3 Port will have a Thunderbolt icon above the port, indicating that the port has Thunderbolt 3 capabilities.
Thunderbolt 3 Port
USB-C Host
To ensure maximum video compatibility, the Host Computer must support DP Alt Mode when connecting to the Docking Station through the Thunderbolt 3 Port.
• Connect a Thunderbolt 3 Cable to the Thunderbolt 3 Port on the Docking Station and to a USB-C port on the Host
Computer.
Connecting Peripherals
USB-A Port (Charging)
The USB-A Port can be used as a charging port (e.g. cell phone, tablet, etc.), or used to connect a USB storage device (e.g. ash drive) to display data/les on the connected Host Computer, or used with a USB peripheral device (e.g. keyboard, mouse, etc.).
Notes: This USB-A port can only fast-charge devices that comply with USB Battery Charging Specication Revision 1.2.
If you’re only using the front USB 3.0 port to charge a device, a connection to a host laptop isn’t required.
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
11
1. Connect a USB-A Cable to the USB-A Port on the Docking Station.
2. Connect the other end of the USB-A Cable to a USB port on a compatible device.
- or -
Connect a USB Peripheral’s USB-A Connector to the USB-A Port on the Docking Station.
USB-A Port (Charging)

3.5 mm Audio Port

The 3.5 mm Audio Port is used to connect an Audio Device (e.g. headphones, speakers, headset, etc.) to the Docking Station for use with the connected Host Computer.
1. Connect a 3.5 mm Audio Cable to the 3.5 mm Audio Port on the Docking Station.
2. If connecting speakers, connect the other end of the 3.5 mm Audio Cable to the Audio In Port on the Audio Device.
3.5 mm Audio Port
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
12
RJ45 Port (Network Device)
The RJ45 Port lets you connect a Network Device to the Docking Station.
1. Connect a CAT5e/6 Cable to the RJ45 Port on the Docking Station and to a compatible Network Device.
RJ45 Port

USB-A Port

The USB-A Port can be used to connect a USB storage device (e.g. ash drive) to display data/les on the connected Host Computer, or used with a USB peripheral device (e.g. keyboard, mouse, etc.).
• Connect a USB Peripheral’s USB-A Connector to the USB-A Port on the Docking Station.
USB-A Port

USB-C Port (Charging)

The USB-C Port can be used as a charging port (e.g. cell phone, tablet, etc.).
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
13
1. Connect a USB-C Cable to the USB-C Port on the Docking Station and to a USB port on a compatible device.
USB-C Port (Charging)

USB-C Port

The USB-C Port is used to connect a USB storage device (e.g. ash drive) to display data/les on the connected Host Computer or used with a USB peripheral device.
• Connect a USB Peripheral’s USB-C Connector to the USB-C Port on the Docking Station.
USB-C Port

DisplayPort Port

The two DisplayPort Ports let you connect two Displays to the Host Computer.
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
14
1. Connect a DisplayPort Cable to the DisplayPort Port on the Docking Station and to a DisplayPort port on the Video Display Device.
DisplayPort Port
Note: To connect an HDMI, DVI or VGA monitor, an active adapter is required.
Compatible Active Adapters
Type of
Adapter Needed (sold separately)
Display
HDMI DisplayPort to HDMI 4K Audio/Video
Converter (DP2HD4KS)
DVI DisplayPort to DVI Adapter (DP2DVIS)
VGA DisplayPort to VGA Adapter (DP2VGA2)
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15
LED Indicators
Power LED
White: Indicates that the Docking Station is connected
and properly receiving power.
Power LED

RJ45 LED

Green: Indicates that the Docking Station is receiving a
link speed of 10Mbps, 100Mbps or 1Gbps.
Flashing Amber: Indicates network activity.
Amber and Green RJ45 LEDs
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16

Video Resolution

Host Connection Resolution Frequency
Full HD:
60Hz Yes Yes 1920x1080 or 1920x1200
DP Alt Mode
2K: 2560x1440
60Hz Yes No or 2560x1600
UHD:
30Hz Yes No 3840x2160
Full HD:
60Hz Yes Yes 1920x1080 or 1920x1200
Thunderbolt 3
2K: 2560x1440 or 2560x1600
UHD:
60Hz Yes Yes
60Hz Yes Yes 3840x2160
4K: 4096x2160 60Hz Yes Yes
Single/
Mirror
Mode
Dual
Screen
Extended
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17

Mounting the Docking Station

The Docking Station can be mounted using Mounting Hardware (sold separately).
Notes: Product mounting should be completed by a certi­ed professional as per the local safety and building code guidelines.
Mounting surfaces can vary, and it’s important to make sure that the type of structure and mounting hardware that you’re using will properly support the mounted equipment. Failure to do so may result in personal injury, equipment damage, and/or surface damage.
To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support
18
Warranty Information
This product is backed by a three-year warranty.
For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of prots, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.
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StarTech.com is your one-stop source for every connectivity part you need. From the latest technology to legacy products — and all the parts that bridge the old and new — we can help you nd the parts that connect your solutions.
We make it easy to locate the parts, and we quickly deliver them wherever they need to go. Just talk to one of our tech advisors or visit our website. You’ll be connected to the products you need in no time.
Visit www.startech.com for complete information on all StarTech.com products and to access exclusive resources and time-saving tools.
StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.
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