Star Micronics TSP1000 User Manual

THERMAL PRINTER

TSP1000 SERIES

USER’S MANUAL

MODE D’EMPLOI BEDIENUNGSANLEITUNG MANUALE DI ISTRUZIONI

Federal Communications Commission

Radio Frequency Interference

Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.

This statement will be applied only for the printers marketed in U.S.A.

Statement of

The Canadian Department of Communications

Radio Interference Regulations

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

The above statement applies only to printers marketed in Canada.

Manufacturer’s Declaration of Conformity

EC Council Directive 89/336/EEC of 3 May 1989

This product, has been designed and manufactured in accordance with the International Standards EN 61000-6-3 / 2001 and EN 55024 / 1998, following the provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989.

EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993

This product, has been designed and manufactured in accordance with the International Standards EN 60950-1, following the provisions of the Low Voltage Directive of the European Communities as of 2001.

The above statement applies only to printers marketed in EU.

Trademark acknowledgments

TSP1000: Star Micronics Co., Ltd. ESC/POS: Seiko Epson Corporation

Notice

• The contents of this manual are subject to change without notice.

• All efforts have been made to ensure the accuracy of the contents of this manual at the

time of going to press. However, should any errors be detected, STAR would greatly appreciate being informed of them.

• The above notwithstanding, STAR can assume no responsibility for any errors in this manual.

1. Unpacking and Installation .......................................................................................... 1

1-1. Unpacking .......................................................................................................................... 1

2. Parts Identification and Nomenclature ....................................................................... 2

3. Consumable Parts and AC Adapter ............................................................................ 4

4. Connecting Cables and AC Adapter ........................................................................... 6

4-1. Interface Cable ................................................................................................................... 6

4-2. Connecting to a Buzzer Drive .......................................................................................... 10

4-3. Connecting the Optional AC Adapter .............................................................................. 11

4-4. Turning Power On ........................................................................................................... 12

4-5. Installing the Cable .......................................................................................................... 13

4-6. Switch Blind Installation ................................................................................................. 14

5. Control Panel and Other Functions ........................................................................... 15

5-1. Control Panel ................................................................................................................... 15

5-2. Errors ............................................................................................................................... 15

5-3. Self Printing ..................................................................................................................... 17

6. Loading the Roll Paper ............................................................................................... 18

6-1. Loading the Roll Paper .................................................................................................... 18

6-2. Paper Loading Methods ................................................................................................... 21

6-3. Roll Paper Holder Adjustment ......................................................................................... 22

6-4. Paper Guide Adjustment .................................................................................................. 23

6-5. Upper Guide Adjustment ................................................................................................. 24

7. Adjusting the Near-end Sensor .................................................................................. 25

8. Preventing and Clearing Paper Jams ........................................................................ 27

8-1. Preventing Paper Jams ..................................................................................................... 27

8-2. Removing Paper Jam ....................................................................................................... 27

8-3. Releasing a Locked Cutter ............................................................................................... 28

9. Periodical Cleaning ..................................................................................................... 30

9-1. Cleaning the Thermal Head ............................................................................................. 30

9-2. Cleaning the Paper Holder ............................................................................................... 30

Appendix A: Specifications ........................................................................................... 128

A-1. General Specifications ................................................................................................... 128

A-2. Auto Cutter Specifications ............................................................................................. 129

A-3. Interface ......................................................................................................................... 129

A-4. Electrical Characteristics ............................................................................................... 129

A-5. Option ............................................................................................................................ 129

A-6. Environmental Requirements ........................................................................................ 130

A-7. Reliability ....................................................................................................................... 130

A-8. Black Mark Specifications ............................................................................................. 131

Appendix B: Dip Switch Setting ................................................................................... 134

B-1. Parallel Interface Model ................................................................................................. 135

B-2. Sperial Interface (RS-232C) Model ............................................................................... 136

B-3. USB Interface Model ..................................................................................................... 138

B-4. Ethernet Interface Model ............................................................................................... 139

B-5. Wireless LAN Interface Model ...................................................................................... 141

Appendix C: Parallel Interface .................................................................................... 144

Appendix D: Serial Interface (RS-232C) ..................................................................... 145

D-1. RSConnector .................................................................................................................. 145

D-2. Cable Connections ......................................................................................................... 147

D-3. Electrical Characteristics ............................................................................................... 147

Appendix E: USB, Ethernet and Wireless LAN Interface ........................................ 148

E-1. USB Interface Specifications............................................................................................ 148

E-2. Ethernet Interface Specifications ...................................................................................... 148

E-3. Wireless LAN Interface Specifications ............................................................................ 148

Appendix F: Buzzer Driver Circuit ............................................................................. 149

Appendix G: Memory Switch Settings ........................................................................ 151

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1. Unpacking and Installation

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1-1. Unpacking

After unpacking the unit, check that all the necessary accessories are included in the package.

Roll paper holders *3

Installation sheet

Roll paper shaft *3

Paper stopper

User’s manual

Printer

Switch blind

Ferrite core *1

Fastener *2

*1: Not included with RS-232C model *2: Not included with RS-232C and

USB models

*3: TSP1043 model only

Fig. 1-1 Unpacking

If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all the packing materials just in case you need to pack the printer up again and send it somewhere at a later date.

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2. Parts Identification and Nomenclature

Printer cover

Open this cover to load or replace paper.

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Cover open lever

Push this lever in the direction of the arrow to open the printer cover.

Control panel

Power switch

Used to turn on/off power to the printer.

Features LED indicators to indicate printer status and switches to operate the printer.

Interface connector

For connection to a host computer.

Buzzer drive connector

Connects to buzzer. Do not connect this to a telephone.

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Power connector

For connection of the AC adapter. Never unplug the AC adapter while the printer is on.

Choosing a place for the printer

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Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this.

✓ Choose a firm, level surface where the printer will not be exposed to

vibration.

✓ The power outlet you plan to connect to for power should be nearby

and unobstructed.

✓ Make sure that the printer is close enough to your host computer for

you to connect the two.

✓ Make sure that the printer is not exposed to direct sunlight. ✓ Make sure that the printer is well away from heaters and other sources

of extreme heat.

✓ Make sure that the surrounding area is clean, dry, and free of dust. ✓ Make sure that the printer is connected to a reliable power outlet. It

should not be on the same electric circuit as copiers, refrigerators, or other appliances that cause power spikes.

✓ Make sure that the room where you are using the printer is not too

humid.

WARNING

✓ Shut down your equipment immediately if it produces smoke, a

strange odor, or unusual noise. Immediately unplug the equipment and contact your dealer for advice.

✓ Never attempt to repair this product yourself. Improper repair work

can be dangerous.

✓ Never disassemble or modify this product. Tampering with this

product may result in injury, fire, or electric shock.

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3. Consumable Parts and AC Adapter

When consumable parts have run out, use those specified in the table below. Make sure that the AC adapter specified in the table is used. Use of consumable parts or an AC adapter which are not specified in the table may result in damage to the printer, fire or electric shock.

(1) Roll paper specifications

Thermal paper

Thickness: 65 to 150 Width: 44.5±0.5 to 82.5±0.5 mm Outer roll diameter: Max. ø180 mm

Take up paper roll width:45 to 83 mm Core outer/inner diameter

Paper thickness Core outer Core inner

65 – 100 µm Max. ø40±1 mm Max. ø25.4±1 mm

100 – 150 µm Max. ø58±1 mm Max. ø50.8±1 mm

Printed surface: Outer surface of roll Tail end handling: Do not use paste or glue to secure the roll paper or

(When using drop-in paper loading)

Max. ø170 mm

(When using roll paper shaft)

+0.5

-1

+0.5

-1

its core. Do not fold the tail end of the paper.

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(2) Recommended paper

Mitsubishi Paper Mills Limited

T8037 (tickets), 85 µm (thickness) TF8067 (tickets), 84 µm (thickness) TF8075 (tickets), 85 µm (thickness)

KANZAN

KLS46 (tickets) KPO460 (tickets)

Kanzaki Specialty Papers Inc. (KSP)

Lotto482 (tickets), 84 µm (thickness)

Depending on the type and thickness of the paper, it may be necessary to change the settings for printing darkness. To change the darkness settings, use the printing darkness settings command <ESC><RS> ‘d’ n or the memory switch settings. Refer to the separate Specification Manual for details.

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(3) AC adapter (option)

Model name: PS60

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Input: 100 to 240 V AC, 50/60 Hz Output: DC24±5%, 2.0 A (5.0 A Load 10 sec. Max.)

CAUTION

Access the following URL for the information of the recommended paper. http://www.star-m.jp/eng/dl/dl02.htm

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4. Connecting Cables and AC Adapter

4-1. Interface Cable

Note that the interface cable is not provided. Please use a cable that meets specifications.

CAUTION

Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.

4-1-1. Serial Interface (RS-232C) Cable

(1)Make sure the printer is turn off. (2)Connect the interface cable to the connector on the rear panel of the printer. (3)Tighten the connector screws.

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Serial interface cable

4-1-2. Parallel Interface Cable

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Interface cable

Ferrite core

5 cm maximum

(1)Make sure the printer is turn off. (2) For only the parallel interface model,

affix the ferrite core onto the cable as shown in the illustration below.

(3)Pass the fastener through the ferrite

core.

Fastener

Pull and cut

(4)Loop the fastener around the cable

and lock it. Use scissors to cut off any excess.

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(5)Connect the interface cable to the connector on the rear panel of the printer. (6)Fasten the connector clasps.

Parallel interface cable

4-1-3. Connecting USB Cable

(1)Make sure the printer is turn off. (2)Affix the ferrite core onto the USB cable as shown in the illustration below and

make sure to pass the cable through the cable support as shown in the illustration.

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Plug

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4cm (Maximum)

Ferrite core

4-1-4. Connecting Ethernet Cable

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(1)Make sure the printer is turned off.

(2)Affix the ferrite core onto the

ethernet cable as shown in the illustration below.

Ethernet cable

Ferrite core

(3)Pass the fastener through the ferrite

core.

(4)Loop the fastener around the cable

and lock it. Use scissors to cut off any excess.

(5)Connect the ethernet cable to the

connector on the interface board. Then, connect the other end of the cable to your computer.

10cm (Maximum)

Fastener

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4-2. Connecting to a Buzzer Drive

You can connect a buzzer drive to the printer using a modular plug. The following describes how to make the actual connection. See “Modular plug” on page 149 for details about the type of modular plug that is required. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.

CAUTION

Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections.

Connect the buzzer drive cable to the connector on the rear panel of the printer.

CAUTION

Do not connect a telephone line into the buzzer drive connector. Failure to observe this may result in damage to the printer. Also, for safety, do not connect wiring to the buzzer drive connector if there is a chance it may carry excess voltage.

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4-3. Connecting the Optional AC Adapter

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Note: Before connecting/disconnecting the AC adapter, make sure that

power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.

(1)Connect the AC adapter to the power cable.

Note: Use only the standard AC adapter and power cable. (2)Connect AC adapter to the connector on the printer. (3)Insert the power cable plug into an AC outlet.

CAUTION

When disconnecting the cable, take hold of the cable connector to pull it out. Releasing the lock makes it easy to disconnect the connector. Pulling the cable excessively could cause damage to the connector.

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4-4. Turning Power On

Make sure that the AC adapter has been connected as described in 4-3.

(1)Set the power switch located on the front of the printer to on.

The POWER lamp on the control panel will light up.

Power switch

CAUTION

We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.

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4-5. Installing the Cable

Install the cable as shown in the diagram below.

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4-6. Switch Blind Installation

It is not necessary to install the switch blind. Only install it if it is necessary for you. By installing the switch blind, the following become possible.

• Preventing the power switch from being operated by mistake.

• Ensuring that other people can not easily operate the power switch.

Install the switch blind as shown in the diagram below.

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The power switch can be turned ON (!) and OFF (O) by inserting a narrow instrument (ball pen etc.) in the holes in the switch blind.

CAUTION

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5-1. Control Panel

5. Control Panel and Other Functions

2 FEED button

1 POWER lamp (Green LED)

Lights when the power is ON

2 FEED button

Press the FEED button to feed roll paper.

3 ERROR lamp (Red LED)

3 ERROR lamp

(Red LED)

1 POWER lamp (Green LED)

Indicates various errors in combination with POWER lamp

5-2. Errors

(1) Automatically recoverable error

Error Description Head high tem-

perature detection Cover open error

POWER lamp Flashes at 0.5 sec-

ond intervals On

(2) Recoverable error

Error Description Paper cut error

POWER lamp Off

Note:

1) If the cutter doesn’t return to the home position, or doesn’t perform the initial movement, it cannot be recovered.

2) If the paper is jammed, turn the power off, clear the jammed paper, then turn the power ON.

ERROR lamp Off

ERROR lamp Flashes at 0.125

second intervals

Recovery Conditions Automatically recovered after the

print head has cooled. Automatically recovered by closing

the printer cover.

Recovery Conditions Recovered If the cutter returns to the

home position after turning the power OFF and ON.

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(3) Non recoverable error

Error Description RAM error

EERROM error

Flash ROM error

Thermistor error

Power supply error

POWER lamp Off

Off

ERROR lamp Flashes at 1.0

second intervals Flashes at 0.75

second intervals Flashes at 0.5

second intervals Flashes at 1.5

second intervals Flashes at 2

second intervals

Recovery Conditions This is not a recoverable error.

Consult dealer for repairs. This is not a recoverable error.

Consult dealer for repairs.

Note:

1) If a non recoverable error occurs, turn the power OFF immediately.

2) When Power supply error occurs, there is a possibility that the power supply unit has a trouble. For other non recoverable errors, please consult the dealer for repairs.

(4) Paper detection error

Error Description Paper out error

Paper near end

POWER lamp On

ERROR lamp Flashes at 0.5

second intervals

Flashes at 2 second intervals

Recovery Conditions Automatically recovered by loading

a new paper roll, then closing the printer cover.

Indicators show that the paper end is approaching, but the printer continues to print.

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5-3. Self Printing

(1)Test Printing

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Turn the power on while holding the FEED button depressed. Test printing will be performed according to the Ver. No., DIP switch settings and memory switch settings.

(2) Hexadecimal Dump Mode

Open the printer cover, then turn the power on while holding the FEED button. When the cover is closed, “*** HEX DUMP PRINTING ***” is printed, and the printer enters the Hexadecimal Dump Mode. Each of the signals sent from the computer to the printer will be printed out in hexadecimal code. This function allows you to check if a control code sent to the printer by the program being used is correct or not. The final line is not printed if its data is less than one full line. However, if the FEED button is pushed, the final line is printed. To turn off the mode, it is necessary to turn off the printer completely.

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6. Loading the Roll Paper

6-1. Loading the Roll Paper

Loading the roll paper in this printer differs according to the type of paper (dropin roll paper or roll paper that requires the shaft). Load the roll paper according to the procedures on the section 6-2.

(1) Push the Cover open lever, and open

the printer cover.

(2) While observing the direction of the

roll, set the roll paper into the hollow, and pull the leading edge of the paper toward you.

Cover open lever

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Roll paper

[Drop-in paper loading] [Using shaft]

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(3)Pull on the edge of the paper to

remove any slack and then push down both sides of the printer cover to close it. Note: Make sure that the printer

cover is securely closed.

(4)If the printer cover is closed after

turning on the power, the cutter operates automatically and the front end of the paper is cut. Note: If the cutter does not operate

after the printer cover is closed, open the cover and close it again securely.

(5)If necessary, attach the paper stop-

per to the paper cover as shown. The output tray can hold up to 30 sheets (width:80-82.5 mm, thickness: 80–

m, length: 50–150 mm). For

120 paper with a different thickness or for other sheet lengths, the limit is 10 sheets. Note: When attaching the paper

stopper to the paper cover, position the stopper according to the length of the cut paper. (Refer to the following table.)

Position 1

Position 2

Position 3

Position 4

Position 5

Position 6

Paper length (mm) Position 1 50 – 100 Position 2 100 – 120 Position 3 120 – 140 Position 4 140 – 160 Position 5 160 – 180 Position 6 180 – 200

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WARNING

• Do not touch the cutter blade.

- There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not in progress.

- The printer cover can be opened when replacing the paper. However, since the cutter blade is on the inside of the printer cover, be careful not to place your face or hands too close to the cutter blade.

• During and immediately after printing, the area around the thermal head is very hot. Do not touch it, as you could be burned.

CAUTION

• Do not operate the cover open lever while pressing on the printer cover with your hand.

• Do not pull out paper while the printer cover is closed.

• The heating element and the driver IC of the thermal head are easily damaged. Do not touch them with metal objects, sandpaper, etc.

• Printing quality may suffer if the thermal head heating element becomes soiled by being touched with your hands. Do not touch the thermal head heating element.

• There is a risk of damage to the driver IC of the thermal head from static electricity. Never directly touch the IC.

• The printing quality and working life of the thermal head cannot be guaranteed if any paper other than that recommended is used. In particular, paper containing [Na+, K+, C1-] may drastically reduce the working life of the thermal head. Please exercise caution.

• Do not operate the printer if there is moisture on the front surface of the head from condensation, etc.

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6-2. Paper Loading Methods

This printer has two paper loading methods: one when using the roll paper shaft,

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and one when not using the shaft. The roll paper shaft is not used for drop-in paper loading. Select the paper loading method from the following table according to the type of paper used.

Paper width (mm)

Paper thickness (µm)

65 Thickness < 80 Use roll paper shaft (*1, *4) Use roll paper shaft (*2)

80 Thickness 120 Use roll paper shaft (*1, *4) Use drop-in loading (*3)

120 < Thickness

150 Use roll paper shaft (*1) Use roll paper shaft (*1)

Note:

*1: Maximum outer roll diameter: 150 mm *2: Maximum outer roll diameter: 170 mm *3: Maximum outer roll diameter: 180 mm *4: The print speed must be changed from the high speed (factory default

setting) to the middle speed (140 mm/sec.). To change the print speed, use the print speed settings command <ESC><RS> Rn. Refer to the separate Specification Manual for details.

44.5 Width < 79.5 79.5 Width 82.5

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6-3. Roll Paper Holder Adjustment

There are two different sized roll paper holders: roll paper holders 1 for paper that has a one-inch inner core diameter, and roll paper holders 2 for paper that has a two-inch inner core diameter. Select the roll paper holders according to the size of roll paper used.

(1)Install the roll paper holders onto both ends of the roll paper shaft. (2) Adjust the positions of the roll paper holders according to the width of the roll

paper used.

(3)Insert the roll paper holders and shaft into the roll paper.

Roll paper shaft

Roll paper holder 2

Roll paper shaft

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Roll paper holder 1

6-4. Paper Guide Adjustment

When the printer is shipped from the factory, the paper guides and upper guides

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are adjusted for roll paper with the following width.

Paper width: 79.5 ± 0.5 mm (TSP1043) Paper width: 82.5 ± 0.5 mm (TSP1045)

When using roll paper with a width other than listed above, perform the following procedure to adjust the paper guides. To adjust the upper guides, refer to “6-5 Upper Guide Adjustment”.

(1)Loosen the four screws. (2)Adjust the left and right paper guides according to the width of the roll paper,

making sure to leave approximately 0.5 mm of space between each guide and the edge of the paper. The scales on the metal plate inside the printer are divided into 1 mm segments between the wide paper and the two ingly, for roll paper with a width of 79.5 mm, position each paper guide 0.5 mm to the outside of the respective be removed and installed in the adjacent screw holes.

(3)Tighten the four screws.

marks. The two marks above the scales are used for 57.5 mm

marks are used for 79.5 mm wide paper. Accord-

mark. If necessary, screws 2 and 3 can

Screw 1

Left paper guide

Screw 3

Right paper guide

Screw 2

Screw 4

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6-5. Upper Guide Adjustment

When the printer is shipped from the factory, the upper guides are adjusted for roll paper with a 79.5–82.5 mm width. When using roll paper with a different width, perform the following procedure to adjust the upper guides.

(1)Loosen the two screws for the left and right upper guides. (2)Adjust the left and right upper guides according to the width of the roll paper,

making sure that each guide is approximately 2 mm to the inside of the edge of the paper. The scales on the metal plate on the cover are divided into 1 mm segments. The

marks below the scales are used for 57.5 mm wide paper and the two

two

marks are used for 79.5 mm wide paper (also used for 82.5 mm wide paper). If necessary, the screws for the left and right upper guides can be removed and installed in the adjacent screw holes. If the roll paper width is 50 mm or less, remove the center upper guide by removing its screw, and then adjust the left and right upper guides.

Note:

When adjusting the upper guides, be careful not to pinch or apply unnecessary force to the wires.

(3)Tighten the two screws.

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Screws

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2mm

7. Adjusting the Near-end Sensor

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Use the following procedure to adjust the near-end sensor so it is compatible with the size of roll paper you are using.

1 Open the printer cover. 2 Determine the correct position of the adjuster from the following three

positions according to the paper loading method and the inner core diameter of the roll paper. Position 1: Using drop-in paper loading Position 2: Using roll paper holder 2 (ø50.8 mm inner core) Position 3: Using roll paper holder 1 (ø25.4 mm inner core)

3 Insert the tip of a ballpoint pen or similar object into the hole of the adjuster,

and then push and slide the adjuster to the desired position.

Position 3

Position 2

Position 1

(Level 1) (Level 2)

(Level 3)

The amounts of remaining paper that can be detected are shown in the following table. (1)Position 1

When using roll paper with an inside core diameter (A): ø25.4 and outside core

diameter (B): ø40

Detected diameter (C)

(Approx. mm)

Level 1 Level 2 Level 3 Level 1 Level 2 Level 3

ø44 ø48 ø52

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Remaining paper length

(Approx. m)

3.5 7.5 12.5

1.5 4.5 7.5

Paper thick-

ness (

105

(2)Position 2

Paper thick-

ness (

65 80

105

(3)Position 3

Paper thick-

ness (

150

When using roll paper with an inside core diameter (A): ø25.4 and outside core diameter (B): ø40

Detected diameter (C)

(Approx. mm)

Level 1 Level 2 Level 3 Level 1 Level 2 Level 3

—ø45 ——4.4 —

When using roll paper with an inside core diameter (A): ø 50.8 and outside core diameter (B): ø58

Detected diameter (C)

(Approx. mm)

Level 1 Level 2 Level 3 Level 1 Level 2 Level 3

—ø69 ——6.5 —

Remaining paper length

(Approx. m)

5.6

3.2

Remaining paper length

(Approx. m)

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Roll paper core

Note:

1) The adjuster is set to position 1, level 2 prior to being shipped from the factory.

2) The C dimension and the remained paper length are the calculated values. There may be some variations in actual mechanism.

3) The remaining paper lengths shown in the table above are for reference only. Adjust the near-end sensor to suit the actual conditions of use.

4) If thick paper is used (100 µm or greater paper thickness) when the

adjuster is set to position 1, there will be looseness in the roll paper itself which makes it easier for detection variations to occur. Set to Level 3.

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8. Preventing and Clearing Paper Jams

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8-1. Preventing Paper Jams

The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure.

8-2. Removing Paper Jam

If a paper jam occurs, clear it as described below. (1)Set the power switch to off to turn off power to the printer. (2)Push the cover open lever, and open the printer cover.

If the printer cover will not open on auto cutter models, it means that the auto cutter is not at the home position. In this case, return the auto cutter to the home position by following the instructions provided in section 8-3. Then open the printer cover after the paper jam has been removed.

(3)Remove the jammed paper.

CAUTION

Take care not to damage the printer when removing the jammed paper. Since it is easy to damage the thermal head in particular, take care not to touch it.

(4)Position the roll paper straight and close the printer cover gently.

Note:

1) Make sure that the paper is positioned straight. If the printer cover is closed with the paper skewed, a paper jam may result.

2) Lock the printer cover by pressing down both sides. Make sure that the printer cover is securely closed.

(5)Set the power switch to on to turn on power to the printer. Make sure that the

ERROR LED is not lit. Note: While the ERROR LED is lit, the printer will not accept any commands

such as the print command, so make sure that the printer cover is locked properly.

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+ 126 hidden pages

Star Micronics TSP1000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

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1. Unpacking and Installation

1-1. Unpacking

2. Parts Identification and Nomenclature

3. Consumable Parts and AC Adapter

4. Connecting Cables and AC Adapter

4-1. Interface Cable

4-2. Connecting to a Buzzer Drive

4-3. Connecting the Optional AC Adapter

4-4. Turning Power On

4-5. Installing the Cable

4-6. Switch Blind Installation

5-1. Control Panel

5. Control Panel and Other Functions

5-2. Errors

5-3. Self Printing

6. Loading the Roll Paper

6-1. Loading the Roll Paper

6-2. Paper Loading Methods

6-3. Roll Paper Holder Adjustment

6-4. Paper Guide Adjustment

6-5. Upper Guide Adjustment

7. Adjusting the Near-end Sensor

8. Preventing and Clearing Paper Jams

8-1. Preventing Paper Jams

8-2. Removing Paper Jam