Star Micronics TSP1000 User Manual
THERMAL PRINTER
TSP1000 SERIES
USER’S MANUAL
Federal Communications Commission
Radio Frequency Interference
Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a
shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
The above statement applies only to printers marketed in Canada.
Manufacturer’s Declaration of Conformity
CE
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International
Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the provisions of the
Electro Magnetic Compatibility Directive of the European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International
Standards EN 60950, following the provisions of the Low Voltage Directive of the
European Communities as of July 1993.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
TSP1000: Star Micronics Co., Ltd.
ESC/POS: Seiko Epson Corporation
Notice
• All rights reserved. Reproduction of any part of this manual in any form whatsoever,
without STAR’s express permission is forbidden.
• The contents of this manual are subject to change without notice.
• All efforts have been made to ensure the accuracy of the contents of this manual at the
time of going to press. However, should any errors be detected, STAR would greatly
appreciate being informed of them.
• The above notwithstanding, STAR can assume no responsibility for any errors in this
manual.
©
Copyright 2004 Star Micronics Co., LTD.
TABLE OF CONTENTS
1. Unpacking and Installation ............................................................................1
1-1. Unpacking ..............................................................................................1
2. Parts Identification and Nomenclature ......................................................... 2
3. Consumable Parts and AC Adapter .............................................................. 4
4. Connecting Cables and AC Adapter..............................................................6
4-1. Interface Cable .......................................................................................6
4-2. Connecting to a Buzzer Drive ..............................................................10
4-3. Connecting the Optional AC Adapter ..................................................11
4-4. Turning Power On ............................................................................... 12
4-5. Installing the Cable .............................................................................. 13
4-6. Switch Blind Installation ..................................................................... 14
5. Control Panel and Other Functions ............................................................. 15
5-1. Control Panel ....................................................................................... 15
5-2. Errors ................................................................................................... 15
5-3. Self Printing ......................................................................................... 17
6. Loading the Roll Paper ................................................................................. 18
7. Adjusting the Near-end Sensor .................................................................... 21
8. Preventing and Clearing Paper Jams ..........................................................23
8-1. Preventing Paper Jams ......................................................................... 23
8-2. Removing Paper Jam ...........................................................................23
8-3. Releasing a Locked Cutter ...................................................................24
9. Periodical Cleaning .......................................................................................26
9-1. Cleaning the Thermal Head ................................................................. 26
9-2. Cleaning the Paper Holder ...................................................................26
Appendix A: Specifications ............................................................................... 27
A-1. General Specifications ......................................................................... 27
A-2. Auto Cutter Specifications ...................................................................28
A-3. Interface ............................................................................................... 28
A-4. Electrical Characteristics ..................................................................... 28
A-5. Option .................................................................................................. 28
A-6. Environmental Requirements ............................................................... 29
A-7. Reliability ............................................................................................. 29
A-8. Black Mark Specifications ...................................................................30
Appendix B: Dip Switch Setting ....................................................................... 31
B-1. Parallel Interface Model ....................................................................... 32
B-2. Sperial Interface (RS-232C) Model .....................................................33
B-3. USB Interface Model ...........................................................................35
B-4. Ethernet Interface Model ..................................................................... 36
Appendix C: Parallel Interface ........................................................................ 38
Appendix D: Serial Interface (RS-232C) ......................................................... 39
D-1. RS-232C Connector .............................................................................39
D-2. Cable Connections ............................................................................... 41
D-3. Electrical Characteristics ..................................................................... 41
Appendix E: USB Interface and Ethernet Interface ......................................42
E-1. USB Interface Specifications ...............................................................42
E-2. Ethernet Interface Specifications .......................................................... 42
Appendix F: Buzzer Driver Circuit .................................................................43
Appendix G: Memory Switch Settings ............................................................ 45
1. Unpacking and Installation
1-1. Unpacking
After unpacking the unit, check that all the necessary accessories are included in
the package.
Printer
Paper stopper
User’s manual
Switch blind
Ferrite core *1
Fastener *2
*1: Not included with RS-232C model
*2: Not included with RS-232C and USB models
Fig. 1-1 Unpacking
If anything is missing, contact the dealer where you bought the printer and ask
them to supply the missing part. Note that it is a good idea to keep the original box
and all the packing materials just in case you need to pack the printer up again and
send it somewhere at a later date.
– 1 –
2. Parts Identification and Nomenclature
Printer cover
Open this cover to load or
replace paper.
Cover open lever
Push this lever in
the direction of the
arrow to open the
printer cover.
Control panel
Power switch
Used to turn on/off
power to the printer.
Features LED indicators to indicate printer
status and switches to
operate the printer.
Interface connector
For connection to a
host computer.
Buzzer drive connector
Connects to buzzer.
Do not connect this to a
telephone.
– 2 –
Power connector
For connection of
the AC adapter.
Never unplug the
AC adapter while
the printer is on.
Choosing a place for the printer
Before actually unpacking the printer, you should take a few minutes to
think about where you plan to use it. Remember the following points
when doing this.
✓ Choose a firm, level surface where the printer will not be exposed to
vibration.
✓ The power outlet you plan to connect to for power should be nearby
and unobstructed.
✓ Make sure that the printer is close enough to your host computer for
you to connect the two.
✓ Make sure that the printer is not exposed to direct sunlight.
✓ Make sure that the printer is well away from heaters and other sources
of extreme heat.
✓ Make sure that the surrounding area is clean, dry, and free of dust.
✓ Make sure that the printer is connected to a reliable power outlet. It
should not be on the same electric circuit as copiers, refrigerators, or
other appliances that cause power spikes.
✓ Make sure that the room where you are using the printer is not too
humid.
WARNING
✓ Shut down your equipment immediately if it produces smoke, a
strange odor, or unusual noise. Immediately unplug the equipment
and contact your dealer for advice.
✓ Never attempt to repair this product yourself. Improper repair work
can be dangerous.
✓ Never disassemble or modify this product. Tampering with this
product may result in injury, fire, or electric shock.
– 3 –
3. Consumable Parts and AC Adapter
When consumable parts have run out, use those specified in the table below.
Make sure that the AC adapter specified in the table is used.
Use of consumable parts or AC adapter which are not specified in the table may
result in damage to the printer, fire or electric shock.
(1) Roll paper specification
Thermal paper
µ
Thickness: 80~105
Width: 82.5±0.5 mm
Outer roll diameter: ø180 mm or less
Take up paper roll width: 83 mm
Core outer/inner diameter
Core outer Core inner
ø40±1 mm ø25.4±1 mm
Printed surface: Outer edge of roll
Tail end handling: Do not use paste or glue to secure the roll paper or
(2) Recommended paper
Mitsubishi Paper Mills Limited
T8037 (ticket), 85 µm (thickness)
TF8067 (ticket), 84 µm (thickness)
TF8075 (ticket), 84 µm (thickness)
KANZAN
KLS46 (ticket)
KPO460 (ticket)
Kanzaki Specialty Papers Inc. (KSP)
Lotto482 (ticket), 84 µm (thickness)
Depending on the type and thickness of the paper, it may be necessary to change
the settings for printing darkness. To change the darkness settings, use the
printing darkness settings command <ESC><RS> ‘d’ n or the memory switch
settings. Refer to the separate Specification Manual for details.
m
+0.5
-1
its core.
Do not fold the tail end of the paper.
(3) AC adapter (option)
Model name: PS60L-24 A
Input: 100 to 240 V AC, 50/60 Hz
Output: DC24±5%, 2.0 A (5.0 A Load 10 sec. Max.)
– 4 –
Important!
Access the following URL for the information of the recommended paper.
http://www.star-m.jp/eng/dl/dl02.htm
– 5 –
4. Connecting Cables and AC Adapter
4-1. Interface Cable
Note that the interface cable is not provided. Please use a cable that meets
specifications.
Important!
Before connecting/disconnecting the interface cable, make sure that
power to the printer and all the devices connected to the printer is turned
off. Also make sure the power cable plug is disconnected from the AC
outlet.
4-1-1. Serial Interface (RS-232C) Cable
(1) Make sure the printer is turn off.
(2) Connect the interface cable to the connector on the rear panel of the printer.
(3) Tighten the connector screws.
– 6 –
Serial interface cable
4-1-2. Parallel Interface Cable
Ferrite core
Interface cable
(1) Make sure the printer is turn off.
(2) For only the parallel interface model,
affix the ferrite core onto the cable
as shown in the illustration below.
5 cm
maximum
Fastener
Pull and cut
(3) Pass the fastener through the ferrite
core.
(4) Loop the fastener around the cable
and lock it. Use scissors to cut off
any excess.
– 7 –
(5) Connect the interface cable to the connector on the rear panel of the printer.
(6) Fasten the connector clasps.
Parallel interface cable
4-1-3. Connecting USB Cable
(1) Make sure the printer is turn off.
(2) Affix the ferrite core onto the USB cable as shown in the illustration below and
make sure to pass the cable through the cable support as shown in the
illustration.
– 8 –
4-1-4. Connecting Ethernet Cable
10cm
(
Maximum
)
Fastener
(1) Make sure the printer is turned off.
(2)Affix the ferrite core onto the
ethernet cable as shown in the illustration below.
(3) Pass the fastener through the ferrite
core.
(4) Loop the fastener around the cable
and lock it. Use scissors to cut off
any excess.
Ethernet cable
Ferrite core
(5) Connect the ethernet cable to the
connector on the interface board.
Then, connect the other end of the
cable to your computer.
– 9 –
4-2. Connecting to a Buzzer Drive
You can connect a buzzer drive to the printer using a modular plug. The following
describes how to make the actual connection. See “Modular plug” on page 43 for
details about the type of modular plug that is required. Note that this printer does
not come with a modular plug or wire, so it is up to you to obtain one that suits
your needs.
Important!
Make sure that the printer is turned off and unplugged from the AC outlet
and that the computer is turned off before making connections.
Connect the buzzer drive cable to the connector on the rear panel of the printer.
Important!
Do not connect a telephone line into the buzzer drive connector. Failure
to observe this may result in damage to the printer.
Also, for safety, do not connect wiring to the buzzer drive connector if
there is a chance it may carry excess voltage.
– 10 –
4-3. Connecting the Optional AC Adapter
Note: Before connecting/disconnecting the AC adapter, make sure that
power to the printer and all the devices connected to the printer is
turned off. Also make sure the power cable plug is disconnected from
the AC outlet.
(1) Connect the AC adapter to the power cable.
Note: Use only the standard AC adapter and power cable.
(2) Connect AC adapter to the connector on the printer.
(3) Insert the power cable plug into an AC outlet.
Important!
When disconnecting the cable, take hold of the cable
connector to pull it out. Releasing the lock makes it
easy to disconnect the connector.
Pulling the cable excessively could cause damage to
the connector.
– 11 –
4-4. Turning Power On
Make sure that the AC adapter has been connected as described in 4-3.
(1) Set the power switch located on the front of the printer to on.
The POWER lamp on the control panel will light up.
Power switch
Important!
We recommend that you unplug the printer from the power outlet
whenever you do not plan to use it for long periods. Because of this, you
should locate the printer so that the power outlet it is plugged into is
nearby and easy to access.
– 12 –
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