Star Micronics SP2000 User Manual
DOT MATRIX PRINTER
SP2000 SERIES
USER’S MANUAL
MODE D’EMPLOI
BEDIENUNGSANLEITUNG
MANUALE DI ISTRUZIONI
Federal Communications Commission
Radio Frequency Interference
Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a
shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
The above statement applies only to printers marketed in Canada.
Manufacturer’s Declaration of Conformity
CE
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International
Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the provisions of the
Electro Magnetic Compatibility Directive of the European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International
Standards EN 60950, following the provisions of the Low Voltage Directive of the
European Communities as of July 1993.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
SP2000 Series: Star Micronics Co. Ltd.
ESC/POS: Seiko Epson Corporation
Notice
• All rights reserved. Reproduction of any part of this manual in any form whatsoever,
without STAR’s express permission is forbidden.
• The contents of this manual are subject to change without notice.
• All efforts have been made to ensure the accuracy of the contents of this manual at the
time of going to press. However, should any errors be detected, STAR would greatly
appreciate being informed of them.
• The above notwithstanding, STAR can assume no responsibility for any errors in this
manual.
©
Copyright 2000 Star Micronics Co., Ltd.
TABLE OF CONTENTS
1. Outline ...............................................................................................................1
2. Unpacking and Installation................................................................................2
2-1. Unpacking ..............................................................................................2
2-2. Locating the Printer................................................................................3
2-3. Handling Care ........................................................................................3
2-4. Maintenance ...........................................................................................3
3. Parts Identification and Nomenclature ..............................................................4
4. Optional AC Adapter.........................................................................................6
5. Connecting.........................................................................................................8
5-1. Ferrite Core Installation .........................................................................8
5-2. Connecting to Host Computer (Serial Interface) ...................................9
5-3. Connecting to Host Computer (Parallel Interface) ..............................10
5-4. Connecting to a Peripheral Unit...........................................................10
6. Loading the Ribbon Cartridge and Paper ........................................................12
6-1. SP2300 Type ........................................................................................12
6-2. SP2500 Type ........................................................................................15
6-3. Removing the Paper .............................................................................23
7. Control Panel ...................................................................................................24
7-1. Basic Operation....................................................................................24
7-2. Errors ...................................................................................................25
7-3. Switch Operation (Combined Switch Operation) ................................26
8. Optional Near-end Sensor ...............................................................................30
8-1. Adjusting the Near-end Sensor ............................................................30
Appendix A: General Specifications .................................................................128
Power Supply Specifications......................................................................131
Appendix B: Serial Interface .............................................................................132
B-1. Pins and Signal Names ......................................................................132
B-2. Interface Connections (Serial Interface) ............................................133
Appendix C: Parallel Interface ..........................................................................134
C-1. Table of Connection Signals for Each Mode .....................................134
Appendix D: DIP Switch Setting ......................................................................136
D-1. Parallel Interface ................................................................................136
D-2. Serial Interface ...................................................................................138
Appendix E: Memory Switch Settings ..............................................................141
Appendix F: Peripheral Unit Driver Circuit .....................................................142
1. Outline
ENGLISH
The SP2000 Series Serial Impact Dot Matrix Printer is designed for use with
electronic instruments such as POS, banking equipment, computer peripheral
equipment, etc.
The major features of the SP2000 series are as follows:
1. Bi-directional printing at approx. 3.1 lines/sec.
2. Serial interface or parallel interface.
3. The data buffer allows the unit to receive print data even during printing.
4. Peripheral unit drive circuit enables control of external devices such as cash
drawers.
SP2 3 2 0 M D 42 – 24 R
R : With Rewinder
None: Without Rewinder
No. of print columns
42 : 42 columns (16 CPI)
Interface
D : Serial interface (RS-232C)
C : Parallel interface
Paper feed
M : Friction paper feed method
Mechanism
2 : Single color, 42 columns (16 CPI)
6 : Two color, 42 columns (16 CPI)
MPrinter type
3 : Standard type
5 : Auto cutter equipped type
SP2000 series printer
– 1 –
2. Unpacking and Installation
2-1. Unpacking
After unpacking the unit, check that all the necessary accessories are included in
the package.
SP2300 type
Printer
Ribbon cartridge
User’s manual
SP2500 type
Printer
Ferrite core
Fasteners
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Adaptor holder
Cord holder
Screws
Spool (R series only)
Note: The spool is only included with the R series (rewinder model).
The spool is under the printer cover.
Fig. 2-1 Unpacking
If anything is missing, contact the dealer where you bought the printer and ask
them to supply the missing part. Note that it is a good idea to keep the original box
and all the packing materials just in case you need to pack the printer up again and
send it somewhere at a later date.
– 2 –
2-2. Locating the Printer
When you locate your printer, keep the following tips in mind:
ENGLISH
1. Protect your printer from excessive heat such as direct sunlight or heaters, and
keep it away from moisture and dust.
2. Place the printer on a firm, level surface which is fairly vibration-free.
3. A steady power supply that is not subject to power surges should be connected
to the printer.
For example, do not connect it to the same circuit as a large, noise-producing
appliance such as a refrigerator or an air conditioner.
4. Make sure the line voltage is the voltage specified on the printer’s identification plate.
5. To disconnect the printer, the plug has to be disconnected from the wall socket,
which has to be located close to the printer, and easy to access.
2-3. Handling Care
1. Be careful not to drop paper clips, pins or other foreign matter into the unit as
these cause the printer to malfunction.
2. Do not attempt to print when either paper or ribbon cartridge is not located in
the printer, otherwise the print head can be damaged.
3. Do not open the cover while printing.
4. Do not touch the print head immediately after printing as it gets very hot.
5. Use only roll paper that is not glued to the core.
6. When the paper end mark appears on the paper, replace the roll paper before
it runs out.
2-4. Maintenance
Essentially, your printer is a robust piece of equipment, but should be treated with
a modicum of care in order to avoid malfunctions. For example:
1. Keep your printer in a “comfortable” environment. Roughly speaking, if you
feel comfortable, then the environment is suitable for your printer.
2. Do not subject the printer to physical shocks or excessive vibration.
3. Avoid over-dusty environments. Dust is the enemy of all precision mechanical devices.
4. To clean the exterior of the printer, use a cloth barely dampened with either
water with a little detergent or a little alcohol, but do not allow any liquid to
fall inside the printer.
5. The interior of the printer may be cleaned with a small cleaner or a compressed-air aerosol (sold for this purpose). When performing this operation,
be sure not to bend or damage any cable connections or electronic components.
– 3 –
SP2300 type
Cover
Protects the printer from dust and reduces noise.
Do not open the cover while printing.
Control panel
Features two control switches and
two indicators to indicate printer
status.
3. Parts Identification and Nomenclature
ENGLISH
Power switch
Turns printer power on
and off.
AC adapter
Refer to the following
section for installation
instructions.
Peripheral unit drive circuit
connector
Connects to peripheral units
such as cash drawers, etc.
Do not connect this to a
telephone.
Interface connector
Connects the printer with
host computer.
Fig. 3-1 External view of the printer (SP2300 type)
DIP switch
Use to make various
settings.
– 4 –
SP2500 type
ENGLISH
Cover
Protects the printer from dust and reduces noise.
Do not open the cover while printing.
Control panel
Features two control switches and two
indicators to indicate printer status.
AC adapter
Refer to the following
section for installation
instructions.
Power switch
Turns printer power on
and off.
Peripheral unit drive circuit
connector
Connects to peripheral units
such as cash drawers, etc.
Do not connect this to a
telephone.
Interface connector
Connects the printer with
host computer.
Fig. 3-2 External view of the printer (SP2500 type)
DIP switch
Use to make various
settings.
– 5 –
4. Optional AC Adapter
AC adaptor
Power code
Fig. 4-1
Use the following procedure to install the optional AC adapter.
AC adapter Adapter holder Fasteners
ENGLISH
AC adapter cord
[Before AC adaptor installed] [After AC adaptor installed]
Fig. 4-2 Flat side faces this way
Cord holder
1 Turn the printer over.
2 Plug the AC adapter’s cord into the socket as shown in the above illustration.
Make sure the flat side of the plug is facing towards the inside of the printer.
3 Use one of the nylon fasteners that comes with the printer to fasten the cord
at the point indicated in the illustration.
– 6 –
ENGLISH
Fig. 4-3 Fasten cord here
4 Coil the AC adapter cord into the space provided, and insert the AC adapter
into its space.
5 Use the adapter holder and screw to secure the AC adapter and the cord holder
and screw to secure the cord.
6 Turn the printer back right side up.
7 Plug the female end of the power cord into the AC adapter, and plug the other
end into a power outlet.
– 7 –
5. Connecting
The computer sends data to the printer through a cable to the printer’s interface
(Serial Interface Connector Type: D-sub 25-pin or Parallel Interface Connector
Type: 36-pin Centronics compatible). This printer does not come with a cable, so
it is up to you to obtain one that suits your needs.
Important!
• The following instructions apply to the cable that is used with an IBM-
compatible personal computer. Note that they do not apply to all types of
computers and cables. If you are unsure about what type of cable you should use
to connect with your computer, consult your dealer.
• Make sure that the printer is turned off and unplugged from the AC outlet and
that the computer is turned off before connecting them.
5-1. Ferrite Core Installation
1 Affix the ferrite core onto the cable
as shown in the illustration below.
ENGLISH
Interface cable
Ferrite core
Fig. 5-1
– 8 –
ENGLISH
5 cm
maximum
Fig. 5-2
Fig. 5-3
2 Pass the fastener through the ferrite
core.
Fastener
3 Loop the fastener around the cable
and lock it. Use scissors to cut off
any excess.
Pull and cut
5-2. Connecting to Host Computer (Serial Interface)
1 Turn off power to both the host
computer and the printer.
Ferrite core
Screws
Screwdriver
Fig. 5-4 Connecting the serial
interface cable
2 Insert the connector at one end of
the interface cable into the connector on the printer and the other connector into the connector for the
host computer.
3 Next, fasten the right and left screws
for the respective interface connectors to fix them in place on the
connectors.
– 9 –
5-3. Connecting to Host Computer (Parallel Interface)
1 Turn off power to both the host
computer and the printer.
2 Insert one terminal of the interface
cable into the printer’s connector,
Ferrite core
as shown in the diagram, and fasten
it there with the clasp.
3 Insert the other terminal of interface
cable into the host computer’s connector, and again fasten it with the
clasp.
Fig.5-5 Connecting the parallel
interface cable
5-4. Connecting to a Peripheral Unit
You can connect a peripheral unit to the printer using a modular plug. See
“Modular plug” on page 142 for details about the type of modular plug that is
required. Note that this printer does not come with a modular plug or wire, so it
is up to you to obtain one that suits your needs.
Important!
Make sure that the printer is turned off and unplugged from the AC outlet and
that the computer is turned off before making connections.
ENGLISH
Modular plug: MOLEX 90075-0007,
AMP641337, or JAPAN BURNDY B-66-4
16
Fig. 5-6
– 10 –
Shield
Wire lead
Modular
plug
Cable
Fig. 5-7
ENGLISH
Important!
1 Plug one end of the modular cable
into the modular jack of the peripheral.
2 Remove the modular jack cover
from the back of the printer and plug
the other end of the modular cable
into the jack of the printer.
Fig. 5-8
Do not connect a telephone line to the peripheral unit drive circuit connector;
otherwise the printer and the telephone line may be damaged.
– 11 –
6. Loading the Ribbon Cartridge and Paper
6-1. SP2300 T ype
6-1-1.Loading the Ribbon Cartridge
Cover
Power off
Fig. 6-1 Removing the cover
1 Turn off power to the printer.
2 Lift the cover up approx. 3 cm. Hold
the cover tilted at this angle, then
pull it toward you to remove it.
3 Place the ribbon cartridge in the
direction shown in Fig. 6-2 and press
it down to load it. If loading of the
ribbon cartridge is not satisfactory,
press down the cartridge while rotating the ribbon feed knob in the
direction of the arrow.
4 Turn the ribbon feed knob of the
ribbon cartridge in the direction of
the arrow to remove slack in the
ribbon.
5 Mount the cover by reversing the
procedure outlined in step 2 above.
ENGLISH
Ribbon separater
Print head
Ink ribbon
Ribbon
feed knob
Notched part
Fig. 6-2 Loading the ribbon cartridge
Ribbon
cartridge
– 12 –
ENGLISH
A
Fig. 6-3 Removing the ribbon cartridge
6-1-2.Loading the paper
Note: When removing the ribbon
cartridge, raise the A section
and then remove it by holding the B section as shown in
Fig. 6-3.
B
Cover
Fig. 6-4 Removing the cover
1 Lift the cover up approx. 3cm. Hold
the cover tilted at this angle, then
pull it toward you to remove it.
2 Cut off the front edge of the roll
paper perpendicularly.
3 Confirm that the power of the printer
is turned on.
– 13 –
Roll paper
Fig. 6-5 Setting the paper
4 While observing the direction of the
roll, set the paper roll into the hollow as shown in Fig. 6-5.
ENGLISH
Paper exit
Paper feeder
Fig. 6-6 Loading the paper
Roll paper
5 Insert the edge of the paper into the
paper feeder. If inserted correctly,
the edge of the paper will pass
through the paper exit.
6 Insert the top edge of the paper into
the tear bar slot, then mount the cover
by reversing the procedure for removing the cover in step 1 above.
Note: When the paper end mark ap-
pears on the paper, replace the
roll paper before it runs out.
Tear bar
– 14 –
Fig. 6-7
6-2. SP2500 T ype
6-2-1.Loading the Ribbon Cartridge
ENGLISH
Power off
Fig. 6-8 Removing the cover
Auto cutter
Cover
1 Turn off power to the printer.
2 Lift the cover up approx. 3 cm. Hold
the cover tilted at this angle, then
pull it toward you to remove it.
3 Lift up the auto cutter and put it in a
vertical position, as shown in Fig. 6-
9.
Fig. 6-9 Raise the auto cutter
– 15 –
Ribbon separater
Print head
Ink ribbon
Auto cutter
Ribbon
feed knob
Notched
part
Ribbon
cartridge
Fig. 6-10 Loading the ribbon cartridge
4 Place the ribbon cartridge in the
direction shown in Fig. 6-10 and
press it down to load it. If loading of
the ribbon cartridge is not satisfactory, press down the cartridge while
rotating the ribbon feed knob in the
direction of the arrow.
5 Turn the ribbon feed knob of the
ribbon cartridge in the direction of
the arrow to remove slack in the
ribbon.
6 Close the Auto Cutter.
7 Mount the cover by reversing the
procedure outlined in step 2 above.
8 When removing the ribbon cartridge,
raise the A section and then remove
it by holding the B section as shown
in Fig. 6-11.
ENGLISH
A
B
Fig. 6-11 Removing the ribbon cartridge
– 16 –
6-2-2.Loading the Paper
ENGLISH
Roll paper
Cover
Fig. 6-12 Removing the cover
1 Lift the cover up approx. 3 cm. Hold
the cover tilted at this angle, then
pull it toward you to remove it.
2 Cut off the front edge of the roll
paper perpendicularly.
3 Confirm that the power of the printer
is turned on.
4 While observing the direction of the
roll, set the paper roll into the hollow as shown in Fig. 6-13.
Fig. 6-13 Setting the paper
– 17 –
[When using single-ply paper]
Auto cutter paper
slit
Paper feeder
Roll paper
Fig. 6-14 Loading the paper
[When using multi-ply paper]
5 Inset the edge of the paper into the
paper feeder. If inserted correctly,
the edge of the paper will pass
through the auto cutter paper slit.
The paper will be cut once.
6 Remove the cut tip, and mount the
cover by reversing the procedure
outlined in step 1.
Note: When the paper end mark
appears on the paper, replace
the paper roll before it runs
out.
ENGLISH
Upper
paper
Print head
Lower paper
Paper
insertion
slit
Platen
Print head
Fig. 6-15 Insertion of the paper into the auto cutter
(When using copying paper)
5 Lift up the auto cutter and place it in
a vertical position.
6 Insert the edge of the paper into the
paper feeder. If inserted correctly,
the edge of the paper will pass
through the paper exit.
– 18 –
Auto cutter
Upper paper
Lower paper
Platen
ENGLISH
Paper
outlet
Auto cutter
Fig. 6-16 Paper outlet of the front
cover
7 Insert only the original (the upper
paper) into the slit of the auto cutter.
Insert the paper onto which you
wish to copy (the lower paper) between the platen and the auto cutter.
8 Pull on the edge of the paper to
remove any slack and then lower the
auto cutter.
9 Insert the paper through the paper
outlet and then replace the cover by
reversing the removal steps.
Note: When the paper end mark
appears on the paper, replace
the roll paper before it runs
out.
– 19 –
Fig. 6-17 Mounting the cover
6-2-3. Rewinder
When using the rewinder, follow steps 1 through 8 of section 6-2-2, and then
continue with the procedure described below.
9 Feed approximately 20 cm of roll paper from the paper exit by pressing the
[FEED] button.
ENGLISH
FEED
Upper paper
Lower paper
Fig. 6-18 Loading the paper
0 Insert the end of the journal paper through the slit in the take-up spool as shown
below. Be sure that the right side of the paper is against the reel.
Spool
Fig. 6-19 Spool
– 20 –
A Wind the paper onto the spool about three turns.
ENGLISH
Fig. 6-20
B While holding the paper down so that there is no slack, set the spool into place
so the gear on the spool engages with the gear inside the printer.
Reel
Gear
Fig. 6-21
– 21 –
Frame
C Press the [FEED] button to wind the paper a round the take-up spool. Hold
down the [FEED] button until there is no slack in the paper.
FEED
Fig. 6-22
D After installation is complete, replace the printer cover while passing the
leading edge of the upper paper through the slit in the cover.
Cover
ENGLISH
Upper paper
Lower paper
Fig. 6-23
– 22 –
6-3. Removing the Paper
Remove the cover, then cut off the paper near the rear of the paper guide and press
ENGLISH
the FEED switch to feed out the paper remaining in the unit.
When the paper runs out, the POWER lamp will blink.
Note: 1. Remove the paper remaining in the printer by pressing the FEED
switch.
2. When the paper end mark appears on the paper, replace the roll
paper before it runs out.
[When the rewinder is used]
Remove the reel together with the paper rolled up on it.
Paper
Reel
Spool
Fig. 6-24
– 23 –
7. Control Panel
7-1. Basic Operation
FEED POWERON LINE
4
1 2
Fig. 7-1 Control panel
3 POWER lamp (green LED)
LED lit : Power to the printer is ON.
LED off : Power to the printer is OFF.
4 ON LINE lamp (green LED)
LED lit : Printer is ON LINE
LED off : Printer is OFF LINE
3
1 ON LINE switch
Switches the printer between ON
LINE and OFF LINE. ON LINE
and OFF LINE switching is possible only when paper is loaded in the
printer.
2 FEED switch
• When this switch is pressed and
then released within 0.5 sec., the
paper feeds on line.
• When this switch is held depressed
for more than 0.5 sec., the paper
feeds continuously.
(The above paper feed operation is
possible for both ON LINE and OFF
LINE modes.)
ENGLISH
– 24 –
7-2. Errors
Determine the nature of the error by the flashing of the lamp or the sound of the
ENGLISH
buzzer.
Error Description Power lamp On-line lamp Buzzer
No paper
Paper near end of
roll (when Near End
Stop is operative)
Mechanical error
(other than cutter
error)
Cutter error (on
models with cutter
only)
Print-order overload
error
RAM R/W error
CPU error
Flashes at 1second intervals
Flashes at 2second intervals
Flashes at 0.25second intervals
Flashes at 0.125second intervals
Flashes at 0.5second intervals
Off
Off
Off
Off
On (after on-line
switch pushed)
Off
Off
On
On
On
4 short beeps
(0.13 seconds)
repeated twice
None
One short (0.13
sec.) and one long
(0.5 sec.) beep
Two short (0.13
sec.) and one long
(0.5 sec.) beep
None
None
Sounds for 2
seconds
Recovery
Conditions
*1
*2
*3
*3
*4
*5
*5
*1 After changing the paper, press the On-line switch.
*2 Press the On-line switch to continue printing; or change the paper and press
the On-line switch.
*3 After clearing the paper jam or remedying another problem, press the On-line
switch.
*4 Printing will resume automatically after some time has elapsed. (Recovery is
automatic after the print head has cooled.)
*5 This is not a recoverable error. Consult dealer for repairs.
– 25 –
7-3. Switch Operation (Combined Switch Operation)
7-3-1.Self Printing
FEED + POWER ON (Turn the power on while holding the FEED switch
depressed.)
Self-printing will be performed according to the VER. NO., DIP switch
settings and character order. When the FEED switch is held continuously or
when the FEED switch is depressed at the time of the end of self-printing, only
the characters will be printed out repeatedly.
ENGLISH
Fig. 7-2 Self printing sample (when using serial interface printer)
– 26 –
7-3-2.Hexadecimal Dump Mode
ENGLISH
ON LINE + POWER ON (Turn the power on while holding the ON LINE
switch depressed.)
Each of the signals sent from the computer to the printer will be printed out in
hexadecimal code.
This function allows you to check if a control code sent to the printer by the
program being used is correct or not. The last line is not printed if its data is
less than one full line. However, if the ON LINE switch is pressed to set the
off line mode, the last line will be printed. To turn off the mode, it is necessary
to turn off the printer completely.
Fig. 7-3 Hexadecimal dump printing sample
7-3-3.Adjusting the Dot Alignment
You may never have to use the procedure described in this section, but after
you have been using your printer for some time you may find that the dots of
some graphics do not align correctly. For example, what should look like:
may come out looking like one of the following:
or like this
– 27 –
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