Star Micronics LS-5 SERIES Technical Manual

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LASER PRINTER
LS-5 SERIES
TECHNICAL MANUAL
[SECOND EDITION]
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NOTICE
All rights reserved. Reproduction of any part of this manual in any
form whatsoever, without STAR’s express permission is forbid­den.
All efforts have been made to ensure the accuracy of the contents
of this manual at the time of going to press. However, should any errors be detected, STAR would greatly appreciate being in­formed of them.
The above notwithstanding, STAR can assume no responsibility
for any errors in this manual.
© Copyright 1992 Star Micronics Co.,Ltd.
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INTRODUCTION

This manual is an introduction to the laser printer as shown below. It is intended for use as a reference for maintenance procedures. This manual is prepared for use at a technical level and not for the general user.
LS-5EX
LS-5TT
LS-5
1 2
This manual is divided into the following sections:
Chapter 1 General Specifications
Specifications, safety information
Chapter 2 Theory of Operation
A description of the principles of the electrical and mechanical systems and their functions
Chapter 3 Parts Replacement and Adjustments
Explanation of disassembly, reassembly, and adjustment procedures
Chapter 4 Maintenance Guide
Contains an overview of steps to assist in recovering from a breakdown, connector layout diagrams, wiring connections, and other information helpful in maintenance operations.
Chapter 5 Troubleshooting
Contains breakdown analysis procedures used in repairing breakdowns.
Chapter 6 Parts List
Illustrations showing disassembly diagrams, part numbers, and part names
First edition : Dec. 1992
Second edition : Feb. 1993 Add LS-5 model
3 4 5 6
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GENERAL SPECIFICATIONS
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CHAPTER 1
GENERAL SPECIFICATIONS
1. General Specifications..........................................................................................3
2. Pin Functions on Interfaces .................................................................................5
2-1. Parallel Interface ..................................................................................................... 5
2-2. Serial Interface........................................................................................................ 5
2-3. AppleTalk Interface................................................................................................. 5
3. Safety Information.................................................................................................6
3-1. Power Supply.......................................................................................................... 6
3-2. Drive Parts............................................................................................................... 6
3-3. Safety Devices ........................................................................................................ 6
1
3-4. Laser safety............................................................................................................. 7
4. Printer Components..............................................................................................8
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GENERAL SPECIFICATIONS
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GENERAL SPECIFICATIONS

1. General Specifications

(1) Type Desk-top page printer (2) Printing method Electro photography (3) Printing speed 5 pages/min (A4 size)
3.56 pages/min (legal size) (4) Time for first print 27 seconds or less (5) Warm-up time 1 min or less (after power on until the printer warms up at ambient
temperature of 20°C with rated AC voltage input)
(6) Optical system
Laser Semiconductor laser beam Scanning system Rotating scanning mirror Scanning pitch
Horizontal 300 dots/inch Vertical 300 rasters/inch
(7) Printing system
Photosensitive drum OPC Exposure method Laser scanning system Paper feed Cassette feed
Front paper tray feed Fusing method Thermal fusing by heated rollers Toner supply Included in replaceable EPX toner cartridge
(8) Paper feed sources
Standard 250-sheet deck with cassette
50-sheet front paper tray Option 250-sheet deck with cassette
500-sheet deck with cassette
(9) Paper
250 universal cassette
Paper size Letter (8.5" × 11"), A4, Executive, B5 Capacity 250 sheets, or maximum 27 mm loading height
250 legal cassette
Paper size Legal 14" (8.5" × 14"), Letter (8.5" × 11") Capacity 250 sheets
250 envelope cassette
Paper size COM-10, Monarch, DL, C5 Capacity 30 envelopes
500 letter cassette
Paper size Letter (8.5" × 11") Capacity 500 sheets
500 A4 cassette
Paper size A4 Capacity 500 sheets
500 B5 cassette
Paper size B5 Capacity 500 sheets
Front tray
Paper size Letter (8.5" × 11"), A4, Envelopes Capacity 50 sheets or 5 envelopes
(10) Paper weight (plain paper)
Front paper tray 60 g/m2 to 135 g/m Cassette feed 60 g/m2 to 105 g/m
(11) Print delivery Face-down
2 2
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GENERAL SPECIFICATIONS
(12) Acoustic noise (in accordance with ISO 7779)
Stand by 37 dB or less Printing 45 dB or less
(13) Environment
Printer with EPX toner cartridge
Operating temperature 5°C to 35°C Operating humidity 15% to 85%RH (without condensation) Storage temperature –20°C to 40°C Storage humidity 5% to 95% (without condensation) Altitude 0 to 8200 feet (0 to 2500 meters)
Printer without EPX toner cartridge
Storage temperature –20°C to 60°C Storage humidity 5% to 95% (without condensation) Altitude 0 to 49200 feet (0 to 15000 meters)
(14) Power consumption
100 - 115V Max. 450W 220 - 240V Max. 500W
(15) Printable area The guaranteed printing requires a margin of 4 mm from each edge of the
paper.
(16) Dimensions (W × D × H) 352mm × 393.5 mm × 253mm (17) Weight Approx. 12kg (without EPX toner cartridge) (18) Line voltage Rating Range
Voltage 100 - 115V 90 to 132V
220 - 240V 198 to 264V Frequency 50/60Hz 47Hz to 63Hz
(19) Host interface
LS-5EX
Parallel Centronics Serial RS-232C Optional AppleTalk (when an optional ROM board MS is installed)
LS-5TT
Parallel Centronics Serial RS-232C
AppleTalk LS-5
Parallel Centronics Serial RS-232C/RS-422A
(20) RAM
Resident 1MB (LS-5EX)
2MB (LS-5TT)
0.5MB (LS-5)
Option Max. 6MB on RAM expansion board (LS-5EX/TT)
Max. 4MB on RAM expansion board (LS-5)
(21) Emulation
LS-5EX Standard: PCL5 and GL/2(HP Laserjet 3)
Option: TrueImage (with optional ROM board MS) LS-5TT PCL5 and GL/2(HP Laserjet 3)
TrueImage (Apple LaserWriter NTX) LS-5 PCL4 (HP LaserJet IIP)
ESC/P (Epson FX-286)
(22) Font
Resident 14 bitmap fonts
8 scalable fonts (LS-5EX/TT)
35 TrueType scalable fonts (LS-5TT only) Option Font cartridge
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GENERAL SPECIFICATIONS

2. Pin Functions on Interfaces

2-1. Parallel Interface

Pin No. 1 STROBE IN Goes from High to Low (for at least 0.5 microseconds) when data are valid.
2 DATA1 IN 3 DATA2 IN 4 DATA3 IN 5 DATA4 IN 6 DATA5 IN 7 DATA6 IN 8 DATA7 IN 9 DATA8 IN 10 ACK OUT A low pulse acknowledges receipt of data. 11 BUSY OUT Low when the printer is ready to receive data. 12 PAPER OUT OUT Goes High if the printer runs out of paper. 13 SELECTED OUT High when the printer is online. 14-15 N/C Unused 16 17 18 +5VDC OUT External supply of +5VDC 19-30 GND Twisted pair return signal ground level. 31 PRIM IN LS-5 model does not check this signal.
32 FAULT OUT Goes Low to signal that the printer cannot print due to an error condition. 33-36 N/C Unused. In case of LS-5 model, pin no. 33 and 35 are always HIGH.
Signal
Name
SIGNAL GND CHASSIS GND
Direction Function
Eight-bit character data. DATA8 is the most significant bit; DATA1 is the least significant bit. High is logic 1 and low is logic 0.
Signal ground Printer’s chassis ground, isolated from signal ground.
LS-5EX and TT are not connected.

2-2. Serial Interface

Pin No. 1 GND 232C/422A Chassis ground
2 TXD OUT RS-232C Transmitted data 3 RXD IN RS-232C Received data
4 RTS OUT RS-232C SPACE when the printer is ready to receive data.
5-6 N/C Unused 7 GND 232C/422A Signal Ground 8 N/C Unused 9 TXD+ OUT RS-422A Transmitted data+ 10 TXD– OUT RS-422A Transmitted data– 11-17 N/C Unused 18 RXD+ IN RS-422A Received data+ 19 N/C Unused 20 DTR OUT RS-232C SPACE when the printer is ready to receive data. 21-25 N/C Unused
Signal
Name
RXD– IN RS-422A Received data–
Direction Interface Function
But this printer does not check the signal.

2-3. AppleTalk Interface

Pin No. 1 HSKo OUT Handshake out (always GND)
2 HSKi IN Handshake in 3 TXD– OUT Transmitted data – 4 GND Signal ground 5 RXD– IN Received data – 6 TXD+ OUT Transmitted data + 7 N/C Unused 8 RXD+ IN Received data +
Signal
Name
Direction Function
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GENERAL SPECIFICATIONS

3. Safety Information

In order to prevent accidents from occurring while maintenance is being carried out, all warnings and precautions should be strictly observed while working. Never attempt any kind of dangerous work when servicing this machine. The precautions noted below are only a few of the situations which could foreseeably occur during maintenance operations. Please make sure every safety precaution is observed while working.

3-1. Power Supply

In order to prevent electrical shock, burns, damage to the equipment, and other problems, always make sure the power supply is turned off and the power supply cable has been unplugged before maintenance work is carried out. If the power must be left on in order to measure voltage or for other reasons, make sure sufficient precautions are taken to prevent electrical shock, and follow the procedures noted in this manual.

3-2. Drive Parts

Inspection of drive section parts such as sprockets and gears should be carried out using a hand crank.
DANGER: Never inspect these parts while the equipment is in operation!

3-3. Safety Devices

Thorough consideration should be given to safety devices designed to prevent accidents (fuses, interlock switches, etc.) as well as those handled by the user in the course of operating the equipment (covers, panels, etc.), in order to make sure they fulfill their function as safety equipment.
DANGER: In order to prevent exposure to the laser beam contained in the printer, the following precautions must always
be strictly observed. Exposure to the laser beam can result in blindness.
Never open cover (ROS assembly) that has the label of figure 1-2.
When disassembling and adjusting the equipment, always make sure the power supply has been turned
off first.
This equipment is provided with a two-stage safety switch function, so that it can be operated even with
the covers removed, by pressing the interlock switch. When using this method of operation, never short the other switch at the same time (the second switch is pressed when the actuator at the back of the EPX toner cartridge attachment section is pressed).
When servicing the optical system of the printer, be careful not to place screwdrivers or other reflective
objects in the path of the laser beam. Be sure to take off accessories, such as watches and rings, before working on the printer. A reflected beam, though invisible, can permanently damage your eyes. Because the laser beam is invisible, be especially careful when servicing the optical system.
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GENERAL SPECIFICATIONS

3-4. Laser safety

This printer is certified as a Class 1 laser product. This means that this laser product does not emit harmful laser beams. This printer emits a Class 3B laser beam, but the beam is entirely enclosed within a protective case and an external cover, and cannot leak from the printer while the printer is in use.
CLASS 1 LASER PRODUCT. LUOKAN 1 LASERLAITE. KLASS 1 LASER APPARAT.
Figure 1-1 Class 1 Label
CLASS 3B LASER WAVE LENGTH 780nm (INVISIBLE) RATED POWER 5 m W
LUOKAN 3B LASER AA LLON PIT UUS 780nm (NÄKYMÄTÖN) TEHO 5m W
Figure 1-2 Caution Label
VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso
säteeseen.
VARNING! Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta ej strålen.
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GENERAL SPECIFICATIONS

4. Printer Components

Figure 1-3 External Dimensions
Figure 1-5 Rear View Figure 1-6 Inside View
Figure 1-4 Front View
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CHAPTER 2
THEORY OF OPERATION
1. Printing Process..................................................................................................11
2. Paper Transportation ..........................................................................................14
3. Functions of Main Parts......................................................................................15
3-1. Cassette Feed.......................................................................................................... 15
3-2. Paper Transportation .............................................................................................. 17
3-3. Fusing and Paper Exit............................................................................................. 19
3-4. Drive and Photographics........................................................................................ 20
3-5. Electrical .................................................................................................................. 22
2
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THEORY OF OPERATION
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THEORY OF OPERATION

1. Printing Process

The printing process of this system consists of repetition of the following basic seven steps:
Charging Scanning exposure Developing Transfer Separation Fusing Cleaning
The following schematic diagram will help to explain the printing process.
Figure 2-1 Printing Process
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: Laser Beam : Paper Path
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THEORY OF OPERATION
Descriptions of Printing Process
Process Contents
Charging The surface of the drum rotated by the BCR (bias charge roll) in the EPX toner cartridge
is negatively charged uniformly. The ROS assembly converts image signals from the main logic board into optical signals
(laser beam), the laser beam scanning on the drum enabling exposure.
Scanning Exposure When an image is present, a laser is emitted. The laser beam is irradiated on the drum
surface, the negative charge of irradiated portions moves to the earth, thus enabling an invisible electrostatic latent image to be formed on the drum surface.
The electrostatic latent image on the drum surface attracts toner on the magnetic roll surface in the EPX toner cartridge, which is developed into a visible image on the drum surface.
Developing The toner is magnetic component. The magnet inside the magnetic roll causes the toner to
adhere to the roll, and the friction between the magnetic roll as it rotates and the CM blade(Charge Metal Blade:the blade which charges the toner) converts the toner to a negative charge, so that a thin layer of toner is formed on the surface of the magnetic roll.
The positive charge is impressed from the back of paper by the BTR (Bias Transfer Roll) of the BTR assembly, thereby enabling toner on the drum surface to be transferred on the paper.Transfer Impressing plus charge from the back of paper causes the paper itself to be electrically charged plus to adhere to the drum.
Separation
Fusing
Cleaning
Drum’s Surface
Voltage
The eliminator of the trans. chute assembly causes electric charge of the paper to flow to the earth to weaken the adhesion to the drum of the paper, and the flexibility of the paper enables the paper together with transferred toner to be separated from the drum.
Toner on the paper is fused on it in the fuser assembly by means of heat of the heat roll with the heater rod as a heat source and pressure of the pressure roll.
Part of toner not transferred on the paper during transfer remains on the drum. This residual toner is scraped away by the cleaning blade in contact with the drum surface.
Charging Scanning Exposure Developing
Laser Beam
–V
Electrostatic Latent Image (Invisible Image)
–V
–360V
0
0
–360V
–V
Toner Image (Visible Image)
–360V –270V
(Developing Bias)
0
Figure 2-2 Printing Process (Drum’s Surface)
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Pressure Roll
THEORY OF OPERATION
(φ19.65mm)
Fusing
(φ19.65mm)
Paper
Eliminator
Separation
Transfer
BTR
DC Bias (+): 1.5µA (1000V) (–): –600V
Magnetic Roll
Toner
Cleauing
Drum (φ30mm)
Heat Roll Stand by: 150°C Printing: 160°C
Cleaning Blade
BCR
Charging
Laser Beam
Scanning Exposure
Toner CM Blade
Developing
AC Bias: 1.6kVp-p (f=2.4kHz)
AC Bias: 200µA (f=150Hz) DC Bias: –360V
DC Bias: –270V
Figure 2-3 Printing Process (Seven Steps)
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THEORY OF OPERATION

2. Paper Transportation

Paper transportation by the rolls is shown sequentially as follows:
Cassette feed Multi-purpose tray feed
Feed by the feed roll Feed by the pick up roll of the pick up roll assembly
Paper transportation by the turn roll of the turn roll
assembly and the pinch roll of the paper cassette
Paper transportation by the take away roll of the take away roll assembly and the pinch roll of the pick up
roll assembly
Paper transportation by the drum and the BTR of the BTR assembly
Paper transportation by the heat roll and the pressure roll
Paper exit by the exit roll of the exit roll assembly and the pinch roll of the fuser cover assembly
Figure 2-4 Paper Transportation
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: Laser Beam : Paper path
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THEORY OF OPERATION

3. Functions of Main Parts

The following are brief descriptions with corresponding illustrations of the main parts. They are divided into the following five blocks according to their architecture:
1. Cassette Feed
2. Paper Transportation
3. Fusing and Paper Exit
4. Drive and Photographics
5. Electrical

3-1. Cassette Feed

[1] Paper Cassette:
A cassette to hold cut sheets of paper. Aligning the paper guide in the rear side to the paper causes the cam in the right rear to rotate, thereby changing the location where the size spring is pressed. A pinch roll corresponding to the turn roll of the turn roll assembly is also mounted.
[2] Feeder PCB (PCB: Printed Circuit Board):
The paper size switch and the no paper sensor are directly mounted on the board, the former detecting the cassette paper size and the presence of the paper cassette with a combination of ON and OFF operations of the switches according to the changes in the location of the size spring and the latter detecting the presence of sheets of paper in the paper cassette. With the no paper sensor, the state of the presence of sheets of paper being not detected shall be OFF.
[3] Feed Solenoid:
Controls operations (rotation and stop) of the feed roll assembly.
[4] Feed roll assembly:
Comprises a feed roll and feed clutch assemblies. When the feed solenoid is actuated, the spring clutch of the feed clutch assembly becomes fixed, the feed roll assembly rotates by the drive from the drive assembly, the feed roll delivering sheets of the paper from the cassette. One full rotation of the feed roll assembly causes the spring clutch to be released, thus disabling the drive of the drive assembly from being transmitted.
[5] Turn Solenoid:
Controls operations (rotation and stop) of the turn roll assembly (only when it receives PRFD (prefeed) signals from the main logic board).
[6] Turn Roll Assembly:
When receiving a PRFD (prefeed) signal from the main logic board, the turn solenoid is actuated to cause the spring clutch of the turn roll assembly to be released, thus stopping transmission of the drive from the drive assembly and paper transportation, allowing the turn roll assembly to wait in front of the regi. sensor. The turn solenoid,on receiving a START signal from the main logic board, stops operating to cause the spring clutch to be fixed, the turn roll assembly rotating by the drive from the drive assembly to deliver sheets of paper. When receiving no PRFD signal, the turn roll assembly is constantly transmitted the drive from the drive assembly to deliver sheets of paper.
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THEORY OF OPERATION
Figure 2-5 Cassette Feed
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THEORY OF OPERATION

3-2. Paper Transportation

[1] MBF Sensor (MBF: Multi-sheet Bypass Feed):
Detects the presence of sheets of paper in the multi-purpose tray (front tray assembly) according to change in the position of MBF actuator. It assumes ON state when the presence of the paper is being detected.
[2] Pick up Solenoid:
Controls operations (rotation and stop) of the pick up roll assembly.
[3] Pick up Roll Assembly:
Activation of the pick up solenoid causes the spring clutch of the pick up roll assembly to be fixed and rotate due to the drive from the drive assembly, causing the cam of the pick up roll assembly to operate the bottom plate assembly vertically, thus the pick up roll of the pick up roll assembly delivering sheets of paper from the multi-purpose tray (front tray assembly). One full rotation of the pick up roll assembly causes the spring clutch to be released, thus disabling the drive from the drive assembly from being transmitted. A pinch roll corresponding to the take away roll of the take away roll assembly is also mounted.
[4] Inlet Chute Assembly:
Comprises an inlet chute and a regi. sensor.
Inlet Chute:
Not only serves as a paper path but moves the electrical charge of pretransfer sheets of paper to the earth by a metallic plate, improving transfer efficiency.
Regi. Sensor (Regi.: Registration):
Detects the state of paper transportation in the inlet chute area. It assumes ON state when the presence of the paper is being detected.
[5] BTR Assembly (BTR: Bias Transfer Roll):
The BTR, a component, comes into contact with the EPX toner cartridge drum, impresses the positive electrical charge from the back of sheets of paper, thus transferring toner on the drum surface on them.
[6] Trans. Chute Assembly (Trans.: Transport):
It not only serves as a paper transport path but moves to the earth the electrical charge of post-transfer sheets of paper and that from the BTR by means of the eliminator.
[7] Console Assembly:
Performs various display by means of the LCD and various inputs with the key switch.
[8] Lower Chute Assembly:
Comprises a take away roll assembly and a retard pad assembly.
Take Away Roll Assembly:
Transports sheets of paper to the drum by the take away roll of the take away roll assembly.
Retard Pad Assembly:
Prevents duplicate paper transportation during paper delivery by the pick up roll assembly.
[9] Link Assembly:
Not only regulates the opening of the front cover assembly but depresses the interlock switch of the LVPS assembly when the front cover assembly is closed, opening the drum shutter of the EPX toner cartridge.
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THEORY OF OPERATION
Figure 2-6 Paper Transportation
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THEORY OF OPERATION

3-3. Fusing and Paper Exit

[1] Fuser Assembly:
Comprising a heater rod, heat roll, pressure roll, temp. sensor assembly, thermostat and fuse, it fuses, on a sheet of paper, toner transferred on it by heat and pressure. The items related to the fuser assembly are referred to as fuser.
Heater Rod:
A lamp with a heated coil sealed in it, located inside of the heat roll, serving as a heat source of the heat roll.
Heat Roll:
Provides heat for fusing toner on sheets of paper.
Pressure Roll:
Provides pressure for applying toner on sheets of paper.
Temp. Sensor Assembly (Temp.: Temperature):
Detects surface temperature of the heat roll with which the thermistor (electric resistor to react with temperature change) is in contact. Based on surface temperature of the heat roll thus detected, it controls ON/OFF operations of the heater rod and prevents excessive rise in primary temperature.
Thermostat:
In series with the power supply of the heater rod, it prevents excessive rise in secondary temperature through opening of the contact resulted when secondary temperature reaches the constant ambient temperature if the preventive function by the thermistor against excessive rise in temperature (primary) fails.
Fuse:
This is inserted next to the power supply of the heater rod. If a problem occurs such as overheating caused by the thermistor(primary)and then by the thermostat(secondary), the fuse melts when the ambient temperature reaches a certain level, to prevent tertiary overheating.
[2] Exit Sensor:
Detects the state of printing paper transportation in the exit area. The state of printing paper being detected shall be ON.
Figure 2-7 Fusing and Paper Exit
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THEORY OF OPERATION

3-4. Drive and Photographics

[1] Drive Assembly:
Comprises a main motor and gears to transmit its drive, providing mechanical drive by rotation of the main motor.
[2] ROS Assembly (ROS: Raster Output Scanner):
Comprises an LD assembly, scanner assembly, SOS PCB, lens, mirror and window. The items related to the ROS assembly are referred to as ROS.
LD Assembly (LD: Laser Diode):
Converts electric signals into a laser beam, emitting light. Power of a laser diode (LD power) is controlled to be constant through the monitor circuit.
Scanner Assembly:
A polygon mirror with six specular surfaces is mounted on the scanner motor to rotate at a constant speed. The rotation of the polygon mirror causes angles of incidence and reflection of a laser beam to change, one surface of the polygon mirror scanning one line in direction of the drum axis. A laser beam reflected by the polygon mirror is irradiated on the drum surface via the lens, mirror and window.
SOS PCB (SOS: Start Of Scan):
The irradiation of a laser beam on the SOS sensor causes the laser beam to be converted into an electric signal(SOS signal), thereby detecting the initial scanning location of one line.
[3] CRU Sensor PCB (CRU: Customer Replaceable Unit):
Comprises a CRU switch and LD switches which are turned ON and OFF by the CRU actuator assembly, the former detecting the presence of the EPX toner cartridge and the latter, in series with the circuit emitting a laser beam, securing the safety for a laser beam.
[4] EPX Toner Cartridge (EP: Electrical Photographics):
Comprises a drum, BCR, magnetic roll, CM blade and cleaning blade.
Drum:
Comprises an aluminum cylinder on which an OPC (Organic Photo Conductor) sensitive material with photo­conductivity (a quality to retain the electrical charge in the darkness and move it to the earth by light) is deposited, producing a printed image according to the potential difference (electrostatic latent image) of the surface.
BCR (Bias Charge Roll):
Enables the drum surface to be electrically charged uniformly.
Magnetic Roll:
Supplies toner to the drum for developing an electrostatic latent image on the drum surface.
CM Blade (CM: Charge Metal):
Not only makes homogeneous the amount of toner on the magnetic roll surface but gives toner the electrical charge by means of friction.
Cleaning Blade:
Scratches off residual toner on the post-transfer drum surface, cleaning it.
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Figure 2-8 Drive
THEORY OF OPERATION
Figure 2-9 ROS Assy
Figure 2-10 EPX Toner Cartridge
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THEORY OF OPERATION

3-5. Electrical

[1] LVPS Assembly (LVPS: Low Voltage Power Supply):
Not only supplies AC power to the heater rod but produces and supplies stable DC power with low voltage to be used in the logic circuit, etc. It includes an interlock switch and a main power switch, the former being a safety switch to make or break the circuits for AC power and DC power with a low voltage of 24 V from other than the fan power supply by depressing and releasing the switch of the front cover assembly and the latter being the main power switch for turning ON and OFF the power.
[2] HVPS (high voltage power supply):
Supplies voltage and current to the BCR, BTR and magnetic roll for charging, developing and transfer.
[3] MCU PCB (Main Control Unit):
Controls the whole printing operations based on information from the sensors and communication with the main logic board. Its main functions are as follows:
Communication with the main logic board;
Reception of information from the sensors and switches;
Control of the ROS, fuser and drive assemblies;
Control of the printing sequence;
Distribution of low-voltage DC power from the LVPS assembly to each component.
[4] Fan:
Exhausts the system, thereby preventing internal temperature from increasing.
Figure 2-11 Electrical
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CHAPTER 3
3
REPLACEMENT AND ADJUSTMENTS OF PARTS
This chapter explains adjustment, disassembly and reassembly of the printer. The following precautions should be noted during disassembly and reassembly:
1. Disconnect the printer from the wall outlet before servicing it.
2. Unless otherwise specified, the printer is assembled by reversing the disassembly procedure.
3. Do not operate the printer with any parts removed.
4. When you remove the EPX toner cartridge, be sure to keep the cartridge in its original box. If the box is not available, cover the cartridge with a cloth or put it in a dark place to prevent light from affecting the drum inside the cartridge.
1. Covers ......................................... 25
1-1. Rear Cover..............................25
1-2. Top Cover Assembly.............25
1-3. Left Cover and Right Cover ..26
2. Cassette Feed ............................. 27
2-1. Feeder Assembly...................27
2-2.
2-3. Feed Roll Assembly...............28
2-4. Feed Rolls...............................28
2-5. Turn Roll Assembly...............29
2-6. No Paper Actuator .................29
2-7. Feeder PCB ............................30
2-8. Size Spring .............................30
Feed Solenoid and Turn Solenoid..
27
3. Paper Transportation ................. 31
3-1. Link Assembly .......................31
3-2. Gear Double L ........................32
3-3. Gear Double R........................32
3-4. Lower Chute Assembly.........33
3-5. Take Away Roll Assembly .... 33
3-6. Front Cover Assembly ..........34
3-7. BTR Assembly .......................35
3-8. Trans. Chute Assembly.........35
3-9. Inlet Chute Assembly ............36
3-10. Regi. Sensor...........................36
3-11. Front Plate Assembly ............37
3-12. Pick Up Roll Assembly..........37
3-13. Pick Up Solenoid ...................38
3-14. MBF Sensor Assembly..........38
3-15. MBF Sensor............................39
3-16. Bottom Plate Assembly.........39
3-17. Console Assembly.................40
4. Fusing & Paper Exit ................... 41
4-1. Fuser Assembly .....................41
4-2. Pressure Roll..........................41
4-3. Exit Chute ...............................42
4-4. Exit Roll Assembly ................42
4-5.
Temperature Sensor Assembly ..
4-6. Heater Rod..............................43
4-7. Heat Roll .................................44
4-8. Exit Actuator ..........................44
4-9. Exit Sensor .............................44
43
5. Drive & Electrical........................ 45
5-1. Drive Assembly......................45
5-2. CRU Sensor PCB ...................45
5-3. CRU Actuator Assembly .......46
5-4. ROS Assembly .......................46
5-5. ESS Assembly........................47
5-6. Main Logic Board...................47
5-7. Electrical Box Cover..............48
5-8. Earth Plate Assembly ............48
5-9. MCU PCB ................................49
5-10. HVPS .......................................49
5-11. LVPS Assembly .....................50
5-12. Fan ..........................................50
Page 28
REPLACEMENT AND ADJUSTMENTS OF PARTS
– 24 –
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REPLACEMENT AND ADJUSTMENTS OF PARTS

1. Covers

1-1. Rear Cover

(1) Turn off the power switch and disconnect the power
cord from the wall outlet.
(2) Pressing down on the two latches [1] on the top of the
rear cover [2], open the rear cover [2].
(3) Pressing down on the two latches [3] on the bottom
of the rear cover [2], pull the rear cover [2] and remove it.

1-2. Top Cover Assembly

(1) Open the rear cover according to the procedure
described in section 1-1.
(2) Open the front cover assembly [1]. (3) Remove the three screws [2] securing the top cover
assembly [3].
(4) Lift up the left side of the top cover assembly [3], and
remove the section [5] latching the top cover assem­bly [3] and the right cover [4]. Note:Use a mini-screwdriver or similar tool to
remove the latched section [5].
(5) Lift up the back of the top cover assembly [3], and,
with the left front side at the center, rotate the top cover assembly approximately 15 degrees in the counterclockwise direction.
(6)
Lift up the entire top cover assembly [3] and remove it. Note: When the entire top cover assembly [3] is
lifted up, the section [7] latching the left cover
[6] and top cover assembly [3] becomes
– 25 –
detached.
Page 30
REPLACEMENT AND ADJUSTMENTS OF PARTS

1-3. Left Cover and Right Cover

(1) Remove the top cover assembly according to the
procedure described in section 1-2.
(2) Remove the left cover [1] by removing the latched
section [2].
(3) Remove the right cover [3] by removing the latched
section [4]. Note: When removing the latched section, use a
mini-screwdriver or similar tool.
– 26 –
Page 31
REPLACEMENT AND ADJUSTMENTS OF PARTS

2. Cassette Feed

2-1. Feeder Assembly

(1) If an optional feeder unit has been installed, remove
it before proceeding to the next step. (2) Remove the cassette. (3) Lay the printer on its rear cover. (4) Remove the four screws [1]. (5) With the unit still in its upright position, separate the
feeder assembly [2] from the main unit (base en-
gine). The feeder assembly [2] and main unit (base
engine) are connected by the harness assembly out
[3], so be careful not to separate the feeder assembly
[2] by too great a distance.
(6) Remove the connector (P/J 115) on the feeder PCB,
and take off the feeder assembly [2].
When the feeder assembly [2] has been removed,
there is still a chance that the surface where the
assembly was attached can be scratched by the tip of
the screw, so leave the base engine in its upright
position. Be very careful, when carrying out this
operation, not to knock over the base engine.
Caution when assembling: When setting the base engine on the feeder assembly [2], line up the base engine carefully, being careful of the positioning boss on the top surface of the feeder assembly [2], and be careful not to let the harness get caught between the two units.

2-2. Feed Solenoid and Turn Solenoid

(1) Remove the following units:
Cassette
Feeder assembly (according to the procedure
described in section 2-1)
Two screws [1]
Feeder tie plate [2]
Two screws [3]
Three screws [4]
Feed housing R [5]
Gear in [6]
Gear out [7]
Feeder PCB [8] (according to the procedure
described in section 2-7)
Connector (P/J201) [9]
Screw [10]
Feed solenoid [11]
Connector (P/J202) [12]
Screw [13]
Turn solenoid [14]
– 27 –
Page 32
REPLACEMENT AND ADJUSTMENTS OF PARTS

2-3. Feed Roll Assembly

(1) Remove the following units:
Feed housing R, gear in, and gear out (according
Two screws [1]
Three screws [2]
Feed housing L [3]
Stop ring [4]
Feed bearing [5]
Feed roll assembly [6]
to the procedure described in section 2-2)

2-4. Feed Rolls

(1) Remove the following units:
Feeder assembly (according to the procedure
described in section 2-1)
Four feed rolls [1] Supporting the shaft [2] of the feed roll assembly, press on the plastic surface of the feed roll [1] and remove the feed roll [1] from the shaft [2] of the feed roll assembly.
Caution when assembling: Line up the feed roll [1] with the positioning hole in the shaft [2] of the feed roll assembly.
– 28 –
Page 33
REPLACEMENT AND ADJUSTMENTS OF PARTS

2-5. Turn Roll Assembly

(1) Remove the following units:
Feed housing R, gear in, and gear out (according to the procedure described in section 2-2)
Stop ring [1]
Feed bearing [2]
Turn roll assembly [3]

2-6. No Paper Actuator

(1) Remove the following units:
Feed housing R, gear in, and gear out (according to the procedure described in section 2-2)
No paper actuator [1] Bend the no paper actuator [1] and force it past the projection [2] on the feeder frame assembly. Remove the no paper actuator [1] with the detect­ing section [3] in the upward position.
– 29 –
Page 34
REPLACEMENT AND ADJUSTMENTS OF PARTS

2-7. Feeder PCB

(1) Remove the following units:
Cassette
Feed housing R, gear in, and gear out (according
Two screws [1]
Three connectors (P/J116, P/J201, P/J202) [2]
Feeder PCB [3]
to the procedure described in section 2-2)

2-8. Size Spring

(1) Remove the following units:
Feeder PCB (according to the procedure described in section 2-7)
Screw [1]
Size spring [2]
– 30 –
Page 35
REPLACEMENT AND ADJUSTMENTS OF PARTS

3. Paper Transportation

3-1. Link Assembly

(1) Remove the following units:
Left cover (according to the procedure described in section 1-3)
Two screws [1]
Link assembly [2] from the ROS assembly [3]
Close the front cover assembly [4] somewhat, and remove the link assembly [2] from the ROS assembly [3]. The link assembly [2] remains attached to the front cover assembly [4] even after the link as­sembly [2] has been removed from the ROS assembly [3], so be careful not to damage it.
(2) Expand the link spring [5], then remove the link
assembly [2].
– 31 –
Page 36
REPLACEMENT AND ADJUSTMENTS OF PARTS

3-2. Gear Double L

(1) Open the front cover assembly [1]. (2) Remove the following units:
C ring [2]
Gear double L [3]
Caution when assembling: Open the front cover assembly [1] all the way, and bring the lower chute assembly [4] forward. With the left end of the lower chute assembly [4] pressed against the inlet chute assembly and pick up roll assembly, match up the position­ing boss [5] on the gear double L [3] with the horizontal part of the ROS assembly [6], and attach the gear double L [3].
Pressing the left end of the lower chute assembly [4] onto the inlet chute assembly and pick up roll assembly, remove the gear double L [3].

3-3. Gear Double R

(1) Open the front cover assembly [1]. (2) Remove the following units:
C ring [2]
Gear double R [3]
With the right end of the lower chute assembly [4] pressed against the inlet chute assembly and pick up roll assembly, remove the gear double R [3].
Caution when assembling: Open the front cover assembly [1] all the way, and bring the lower chute assembly [4] forward. With the right end of the lower chute assembly [4] pressed against the inlet chute assembly and pick up roll assembly, match up the position­ing boss [5] on the gear double R [3] with the horizontal part of the ROS assembly [6], and attach the gear double R [3].
– 32 –
Page 37
REPLACEMENT AND ADJUSTMENTS OF PARTS

3-4. Lower Chute Assembly

(1) Remove the following units:
Gear double L (according to the procedure described in section 3-2)
Gear double R (according to the procedure described in section 3-3)
(2) Lower the lower chute assembly [1] towards the back
of the unit, and, pressing the bottom plate assembly
[2] against the cam [4] of the pick up roll assembly [3], rotate the pick up roll assembly [3] until the
bottom plate assembly [2] is at the position closest to the front of the unit.
(3) Remove the spring [6] from the screw [5]. The spring
[6] is hooked onto the screw [5] that projects from bottom plate assembly [2].
(4) Remove the following units:
Two stop rings [7]
Lower chute assembly [1]
Slide the left pivot shaft [8] 25 mm to the left, and the right pivot shaft [9] 25 mm to the right to remove the lower chute assembly [1].
Caution when disassembling: Do not remove the two pivot shafts [8] and [9] from the gear front cover and front cover assembly [10].
Caution when assembling: Attach the stop ring [7] on the left pivot shaft [8] to the groove on the inner side, and the stop ring [7] of the right pivot shaft [9] to the groove on the outer side.

3-5. Take Away Roll Assembly

(1) Open the front cover assembly [1]. (2) Remove the take away roll assembly [2] from the
lower chute [3].
Caution when assembling:
Line up the positioning boss [4] of the take away roll assembly [2] with the groove [5] for positioning the lower chute [3], and install the take away roll assembly [2].
Be careful not to let the mylar on the lower chute [3] get caught up in the other parts. When the front cover assembly [1] is open, the mylar should be attached on the underside of the take away roll assembly [2].
– 33 –
Page 38
REPLACEMENT AND ADJUSTMENTS OF PARTS

3-6. Front Cover Assembly

(1) Remove the following units:
Electrical box cover (according to the procedure
Three connectors (P/J16, P/J17) of the MCU PCB
Three connectors (P/J TR, P/J RTN, P/J PTN) of
Screw securing the wire assembly front and the
Gear double L (according to the procedure
Gear double R (according to the procedure
(2) Lower the lower chute assembly [1] towards the back
of the unit, and, pressing the bottom plate assembly
[2] against the cam [4] of the pick up roll assembly [3], rotate the pick up roll assembly [3] until the
bottom plate assembly [2] is at the position closest to the front of the unit.
(3) Remove the spring [6] from the screw [5]. The spring
[6] is hooked onto the screw [5] that projects from bottom plate assembly [2].
(4) Remove the following units:
Two stop rings [7] [8]
Link assembly [9] (according to the procedure
Two screws [10]
Earth plate assembly [11]
Cable cap [12]
Front cover assembly [13]
described in section 5-7)
(according to the procedure described in section 5-9)
the HVPS (according to the procedure described in section 5-10)
ground wire to the LVPS assembly
described in section 3-2)
described in section 3-3)
described in section 3-1)
Slide the left pivot shaft [14] to the left and pull it off, and the right pivot shaft [15] to the right and
pull it off. Then remove the front cover assembly [13].
Caution when disassembling: Because the lower chute assembly [1] and the two gear front covers [16] are also removed at the same time, be careful not to damage or misplace any of the parts. Slide the left and right pivot shafts [14] [15]little by little, removing first the lower chute assembly [1], next the gear front covers [16], and finally the front cover assembly [13], to make the operation as easy as possible.
– 34 –
Caution when assembling: Make sure the harness is wired to the inner side of the earth plate assembly [11], so that it doesn’t interfere with the movement of the link assembly [9]. When attaching the stop rings to the pivot shaft, attach the left stop ring [7] to the groove in the leftmost end (inner side) of the left pivot shaft [14], and the right stop ring [8] to the groove in the leftmost end (outer side) of the right pivot shaft [15].
Page 39
REPLACEMENT AND ADJUSTMENTS OF PARTS

3-7. BTR Assembly

(1) Open the front cover [1]. (2) Pull the BTR assembly [2] off the trans. chute
assembly [3], and remove it.
Caution when disassembling: Be careful not to touch the BTR surface of the BTR assembly [2], or the eliminator of the trans. chute assembly [3]. While restraining the trans. chute assembly [3], pull out the BTR assembly [2]. After the BTR assembly [2] has been drawn out, wrap it carefully in paper to keep it from becoming dirty or damaged, and store it in a safe place.
Assembly: (1) Remove the trans. chute assembly [3] according to
the procedure described in section 3-8.
(2) Line up the bearing [4] of the trans. chute assembly
[3] with the shaft of the BTR assembly [2]. Install the BTR assembly [2] so that its gear is on the left side.
(3) Restraining the left end of the BTR assembly [2]
shaft, press the right end into position, and attach the BTR assembly [2] to the bearing [4] of the trans. chute assembly [3].
(4) Fit the tip of the mini-screwdriver under the bearing
[4] of the left trans. chute assembly [3], and, while pressing on the left end of the BTR assembly [2] shaft, attach the BTR assembly [2] to the bearing [4] of the left trans. chute assembly [3].
(5) Install the trans. chute assembly [3] according to the
procedure described in section 3-8.

3-8. Trans. Chute Assembly

(1) Open the front cover assembly [1]. (2) Remove the following units:
BTR assembly [2] (according to the procedure
described in section 3-7)
Two screws [3]
Trans. chute assembly [4]
Hold down the front cover while removing the trans. chute assembly.
Connector (P/J TR-T)
Screw securing the wire assembly eliminator
Caution when assembling: After attaching the BTR assembly [2], reverse the assembly procedure to disassemble it.
– 35 –
Page 40
REPLACEMENT AND ADJUSTMENTS OF PARTS

3-9. Inlet Chute Assembly

(1) Open the front cover assembly [1]. (2) Remove the following units:
Inlet chute assembly [2]
Connector (P/J120) [3]
Screw [4]
Pressing down on the pick up roll assembly [5], remove the inlet chute assembly [2], being careful not to touch the BTR surface of the BTR assembly [6].
Caution when assembling: Line up the positioning boss [7] of the pick up roll assembly [5] with the positioning groove [8] of the inlet chute assembly [2], and attach the inlet chute assembly [2]. Make sure the inlet chute assembly [2] is positioned in front of the inlet spring, and, being careful not to let the mylar of the lower chute assembly get caught between the other parts, attach the inlet chute assembly [2] so that the mylar is positioned upwards of the inlet chute assembly [2] when the front cover assembly [1] is open.

3-10. Regi. Sensor

(1) Open the front cover assembly. (2) Remove the following units:
Inlet chute assembly [1] (according to the proce-
dure described in section 3-9)
Regi. sensor [2]
– 36 –
Page 41
REPLACEMENT AND ADJUSTMENTS OF PARTS

3-11. Front Plate Assembly

(1) Remove the following units:
Trans. chute assembly (according to the proce-
dure described in section 3-8)
Inlet chute assembly (according to the procedure
described in section 3-9)
Six screws [1]
Front plate assembly [2]

3-12. Pick Up Roll Assembly

(1) Remove the following units:
Inlet chute assembly (according to the procedure
described in section 3-9)
Two screws [1]
Pick up roll assembly [2]
– 37 –
Page 42
REPLACEMENT AND ADJUSTMENTS OF PARTS

3-13. Pick Up Solenoid

(1) Remove the following units:
Electrical box cover (according to the procedure
Connector (P/J17) on the MCU PCB
Trans. chute assembly (according to the proce-
Inlet chute assembly (according to the procedure
Front plate assembly (according to the procedure
Pick up roll assembly (according to the procedure
Connector (P/J 301)
Screw [2]
Pick up solenoid [3]
Caution when disassembling: Confirm the routing of the harness before removing the pick up solenoid [3].
described in section 5-7)
dure described in section 3-8)
described in section 3-9)
described in section 3-11)
described in section 3-12)

3-14. MBF Sensor Assembly

(1) Remove the following units:
Pick up roll assembly (according to the procedure
described in section 3-12)
MBF spring [1]
Two screws [2]
Connector (P/J121) [3]
MBF sensor assembly [4]
Caution when assembling: Be careful of the attachment position for the MBF spring
[1].
– 38 –
Page 43
REPLACEMENT AND ADJUSTMENTS OF PARTS

3-15. MBF Sensor

(1) Remove the following units:
Pick up roll assembly (according to the procedure
described in section 3-12)
MBF spring [1]
Two screws [2]
Connector (P/J121) [3]
MBF sensor [4]

3-16. Bottom Plate Assembly

(1) Remove the following units:
Pick up roll assembly (according to the procedure
described in section 3-12)
(2) Remove the spring [1] from the screw [2]. The spring
[1] is hooked onto the screw [2] that projects from the bottom plate assembly [3].
(3) Remove the bottom plate assembly [3].
Caution when assembling: Insert the MBF actuator [4] in the notch [5] in the bottom plate assembly [3], and attach the bottom plate assembly
[3].
– 39 –
Page 44
REPLACEMENT AND ADJUSTMENTS OF PARTS

3-17. Console Assembly (1) Remove the following units:

Front plate assembly (according to the procedure
Four screws [1]
Console assembly [2]
Connector (P/J200) [3]
described in section 3-11)
– 40 –
Page 45
REPLACEMENT AND ADJUSTMENTS OF PARTS

4. Fusing & Paper Exit

4-1. Fuser Assembly

(1) Remove the following units:
Left cover and right cover (according to the
procedure described in section 1-3)
Three screws [1]
Fuser assembly [2]
Note: The connector (P/J101) will come off when
the fuser assembly [2] is lifted up.
Caution when assembling: When tightening the screw [1] that secures the fuser assembly [2], make sure the drive assembly gear [3] and the gear exit [4] fit together properly.

4-2. Pressure Roll

(1) Open the rear cover. (2) Remove the following units:
Fuser assembly (according to the procedure
described in section 4-1)
Two screws [1]
Fuser cover assembly [2]
P/R ground spring [3]
P/R eliminator [4]
Pressure roll [5]
Lift up the two NIP levers [6] to remove them.
Caution when disassembling: When the NIP levers [6] are lifted up, two P/R bearings [7] and NIP springs [8] come off at the same time, so be careful not to lose them.
– 41 –
Page 46
REPLACEMENT AND ADJUSTMENTS OF PARTS

4-3. Exit Chute

(1) Remove the following units:
Pressure roll (according to the procedure
Two screws [1]
Two exit springs [2]
Exit chute [3]
Caution when assembling: When removing the exit chute [3], be careful not to scratch the heat roller [4].
Caution when disassembling: Insert the exit actuator [6] in the notch of the exit chute [3], and attach the exit chute [3].
described in section 4-2)

4-4. Exit Roll Assembly

(1) Remove the following units:
Exit chute (according to the procedure described
in section 4-3)
Two stop rings [1]
Gear exit [2]
Exit roll assembly [3]
– 42 –
Page 47
REPLACEMENT AND ADJUSTMENTS OF PARTS

4-5. Temperature Sensor Assembly

(1) Remove the following units:
Exit chute (according to the procedure described
in section 4-3)
Screw [1]
Two screws [2]
Three screws [3]
Ground plate [4]
Temperature sensor assembly [5]
Caution when disassembling: When removing temperature sensor assembly [5], be care­ful not to scratch the heat roller [6].
Caution when assembling: Attach the temperature sensor assembly [5] so that its thermistor is positioned underneath the heat roller [6]. Connect harnesses [7], [8], and [9] coming from the con­nector (J101) of the temperature sensor assembly [5] to the positions shown in the diagram.
J101-5PIN [7] J101-2PIN (100/115 VAC) [8] J101-3PIN (220/240 VAC) [8] J101-6PIN [9]

4-6. Heater Rod

(1) Remove the following units:
Pressure roll (according to the procedure
described in section 4-2)
Two screws [1]
Screw [2]
Fuser frame R [3]
Caution when disassembling: Support the heater rod [4] when removing the fuser frame R [3].
Idler shaft [5]
Gear idler [6]
Screw [7]
Heater rod [4]
– 43 –
Page 48
REPLACEMENT AND ADJUSTMENTS OF PARTS

4-7. Heat Roll

(1) Remove the following units:
Exit chute (according to the procedure described
Two screws [1]
Fuser inlet chute [2]
Heater rod (according to the procedure described
H/R ring [3]
Gear H/R [4]
H/R bearing R[5]
Screw [6]
Ground plate [7]
H/R ring [8]
H/R bearing L [9]
Heat roll [10]

4-8. Exit Actuator

(1) Remove the following units:
Heat roll (according to the procedure described in
Exit actuator [1]
Exit torsion spring [2]
in section 4-3)
in section 4-6)
section 4-7)

4-9. Exit Sensor

(1) Remove the following units:
Fuser assembly (according to the procedure
described in section 4-1)
Connector (P/J119) [1]
Exit sensor [2]
– 44 –
Page 49
REPLACEMENT AND ADJUSTMENTS OF PARTS

5. Drive & Electrical

5-1. Drive Assembly

(1) Remove the following units:
Fuser assembly (according to the procedure
described in section 4-1)
ESS assembly (according to the procedure
described in section 5-5)
Electrical box cover (according to the procedure
described in section 5-7)
Connector (P/J14) [1]
Screw [2]
Three screws [3]
Drive assembly [4]
Caution when assembling: Be careful that the drive assembly harness doesn’t get caught in other parts.

5-2. CRU Sensor PCB

(1) Remove the following units:
Fuser assembly (according to the procedure
described in section 4-1)
ESS assembly (according to the procedure
described in section 5-5)
Electrical box cover (according to the procedure
described in section 5-7)
Connector (P/J118) [1]
CRU sensor cover [2]
Screw [3]
CRU sensor PCB [4]
– 45 –
Page 50
REPLACEMENT AND ADJUSTMENTS OF PARTS

5-3. CRU Actuator Assembly

(1) Remove the following units:
CRU actuator assembly [3]
CRU actuator spring [4]

5-4. ROS Assembly

(1) Remove the following units:
Electrical box cover (according to the procedure
Six connectors (P/J111, P/J CR, P/J DB, P/J TR,
Screw securing the wire assembly front and the
Gear double L (according to the procedure
Gear double R (according to the procedure
Earth plate assembly (according to the procedure
Cable cap (according to the procedure described
Front cover assembly (according to the procedure
Electrical box base with MCU PCB (according to
HVPS (according to the procedure described in
LVPS (according to the procedure described in
Drive assembly (according to the procedure
CRU actuator assembly (according to the proce-
Six screws [1]
Front earth spring [2]
Connector (P/J112) [3] and connector (P/J114) [4]
Connector (P/J113) [5]
ROS assembly [6]
– 46 –
Screw [1] and CRU sensor PCB [2] (according to the procedure described in section 5-2)
described in section 5-7) Ten connectors (P/J11 to P/J19) of the MCU PCB (according to the procedure described in section 5-9)
P/J RTN, P/J PTN) of the HVPS (according to the procedure described in section 5-10)
ground wire to the LVPS assembly
described in section 3-2)
described in section 3-3)
described in section 5-8)
in section 3-6)
described in section 3-6)
the procedure described in section 5-11)
section 5-10)
section 5-11)
described in section 5-1)
dure described in section 5-3)
Page 51
REPLACEMENT AND ADJUSTMENTS OF PARTS

5-5. ESS Assembly

(1) Remove the following units:
Left cover and right cover (according to the
procedure described in section 1-3)
Connector (P/J5) [1] of the main logic board
Ten screws [2]
ESS assembly [3]
Note: When the ESS assembly [3] is lifted up, the
connector (P31) comes off.

5-6. Main Logic Board

(1) Remove the following units:
ESS assembly (according to the procedure
described in section 5-5)
Two connector covers [1]
Connector cover
Blind plate
Three screws [2]
Extra rear panel [3]
RAM board (if installed)
ROM board MS (if installed)
Four screws [4]
Two screws [5]
ESS rear panel [6]
Five screws [7]
Main logic board [8]
Transit BD RAM unit [9]
Transit BD PDL unit [10] (for LS-5EX and LS-
5TT)
1b
(for LS-5EX and LS-5TT)
1a
(for LS-5)
– 47 –
Page 52
REPLACEMENT AND ADJUSTMENTS OF PARTS

5-7. Electrical Box Cover

(1) Remove the following units:
Fuser assembly (according to the procedure
ESS assembly (according to the procedure
Connector (P/J119) [1]
Exit sensor [2]
Two screws [3]
Five screws [4]
Six screws [5]
Electrical box cover [6]
Bush [7]
described in section 4-1)
described in section 5-5)

5-8. Earth Plate Assembly

(1) Remove the following units:
Electrical box cover (according to the procedure
described in section 5-7)
Two connectors (P/J CR, P/J DB) [1]
Link assembly [2] (according to the procedure
described in section 3-1)
Two screws [3]
Earth plate assembly [4]
Caution when assembling: Wire the harness on the inner side of the earth plate assembly [4], and make sure it doesn’t interfere with the movement of the link assembly [2].
– 48 –
Page 53
REPLACEMENT AND ADJUSTMENTS OF PARTS

5-9. MCU PCB

(1) Remove the following units:
Electrical box cover (according to the procedure
described in section 5-7)
Ten connectors (P/J11 to P/J19) of the MCU PCB
Four screws [1]
MCU PCB [2]

5-10. HVPS

(1) Remove the following units:
Electrical box cover (according to the procedure
described in section 5-7)
Six connectors (P/J111, P/J CR, P/J DB, P/J TR,
P/J RTN, P/J PTN) of the HVPS
Five screws [1]
HVPS [2]
– 49 –
Page 54
REPLACEMENT AND ADJUSTMENTS OF PARTS

5-11. LVPS Assembly

(1) Remove the following units:
Earth plate assembly (according to the procedure
Two screws [2]
Screw [3]
MCU PCB [1] and electrical box base [4]
Screw [5]
Screw [6]
Two screws [7]
Two screws [8]
LVPS assembly [9]
Saddle edge H [10]
Caution when assembling: Make sure the harness doesn’t interfere with the movement of the link assembly.
described in section 5-8) Ten connectors (P/J11 to P/J19) of the MCU PCB [1]

5-12. Fan

(1) Remove the following units:
Electrical box cover (according to the procedure
described in section 5-7)
Connector (P/J18) [1]
Two screws [2]
Fan [3]
Caution when assembling: Attach the fan so it faces the direction in which air will be discharged from the interior of the equipment.
– 50 –
Page 55
CHAPTER 4
MAINTENANCE GUIDE
1. Preventive Maintenance .....................................................................................53
1-1. Preventive Maintenance....................................................................................... 53
1-2. Consumables ........................................................................................................ 53
1-3. Parts Replacement Schedule .............................................................................. 53
2. Test Print Mode ...................................................................................................54
2-1. Functions............................................................................................................... 54
2-2. Test Print Operating Method ............................................................................... 54
3. Control..................................................................................................................55
3-1. Error Massages..................................................................................................... 55
3-2. ROS Control .......................................................................................................... 56
3-2-1. Scanner Motor Rotation............................................................................... 56
3-2-2. Warming up of ROS...................................................................................... 56
3-2-3. ROS Standard Value..................................................................................... 56
3-3. Fuser Control ........................................................................................................ 57
3-3-1. Fuser Control Method .................................................................................. 57
3-3-2. ON/OFF Control of the Heater Rod ............................................................. 57
3-3-3. Fuser Warming up ........................................................................................ 57
3-3-4. List of Fuser Temperatures ......................................................................... 57
3-4. Erase Cycle ........................................................................................................... 57
3-5. Cleaning Cycle ...................................................................................................... 58
3-6. Paper Jam Detection ............................................................................................ 58
4. Connector P(Plug)/J(Jack) Arrangement ..........................................................60
4-1. P/J Layout Drawing .............................................................................................. 60
4-2. P/J List................................................................................................................... 62
5. Connection Wiring Diagram ...............................................................................63
4
5-1. General Connection Wiring Diagram .................................................................. 63
5-2. Connection Wiring Drawing between Parts ....................................................... 64
5-2-1. LVPS Assy MCU PCB.............................................................................. 66
5-2-2. LVPS Assy Fuser Assy ........................................................................... 67
5-2-3. MCU PCB ROS Assy ............................................................................... 68
5-2-4. MCU PCB Feeder PCB Feeder PCB aux Feed Solenoid, Turn
Solenoid ........................................................................................................ 69
5-2-5. MCU PCB Drive Assy .............................................................................. 71
5-2-6. MCU PCB HVPS Earth Plate Assy, Trans. Chute Assy, Inlet Chute
Assy BTR Assy: MCU PCB CRU Sensor PCB ................................. 72
5-2-7. MCU PCB Exit Sensor, Regi. Sensor, MBF Sensor .............................. 74
5-2-8. MCU PCB Pick Up Solenoid, Fan ........................................................... 75
5-2-9. Main Logic Board Console Assy ........................................................... 76
5-2-10. LVPS Assy Main Logic Board MCU PCB ......................................... 77
5-2-11. ROM Board MS Transit BD PDL Main Logic Board Transit BD
RAM RAM Board...................................................................................... 78
Page 56
MAINTENANCE GUIDE
– 52 –
Page 57

1. Preventive Maintenance

1-1. Preventive Maintenance

Operations to prevent failure are performed during service. Preventive Maintenance Procedure: (1) Check for the operating status of the printer. (2) Record the accumulated number of printed sheets.
Note: Use the number as a standard for replacing recommended renewal parts.
The accumulated number of printed sheets can be obtained by “Page count” printed in “Status and Setup
Report” by operating the control panel. (3) Print several sheets to ensure normal operation. (4) Remove the trans. chute assy and clean the eliminator with a brush, etc..
MAINTENANCE GUIDE
(5) Clean the paper transport path and rolls for transporting paper with a brush and dry waste.
Note: When the parts are considerably dirty, clean with a wet cloth (waste) and then with a dry cloth (waste).
Do not touch the BTR surface of the BTR assembly. (6) Cleaning the air exit of the fan.
Remove the right cover and brush off dust on the air exit areas of the fan and the right cover. Note: Clogging in the air exits may result in temperature rise in the printer, causing failure.
(7) Reprint several sheets to ensure normal operation.

1-2. Consumables

Consumables are to be replaced by customers, while they may be replaced to fix the failure caused by consumables or to locate the cause of failure.
EPX toner cartridge: Its life standard is printing approx. 8000 sheets of paper of A4 size at an image coverage of 2.8%. Note: Even with A4 size paper and an image coverage of 2.8%, the number of paper to print, a standard of the life of the
EPX toner cartridge, may vary according to the sensitivity of the drum itself and image contents. Do not remove the EPX toner cartridge from its packaging until you are ready to use it. The shelf life of an unopened cartridge package is 2 years of storage plus usage in the normal condition.

1-3. Parts Replacement Schedule

It is recommended that recommended renewal parts be replaced for each predetermined number of sheets to print for failure preventive purposes. Fuser assy (number of sheets to print for recommended renewal of parts: 100,000)
– 53 –
Page 58
MAINTENANCE GUIDE

2. Test Print Mode

2-1. Functions

This mode enables the printer built-in test print (self-pattern print) to print at maximum speed. Printing in the test print mode makes it possible to identify whether it is caused by the main logic board or by the engine when a failure occurs.
Printing in the test print mode is normal A defect exists in the main logic board.
Printing in the test print mode is also abnormal A defect exists in the engine.
Test print self-patterns are as follows:
Paper transport
Approx.4mm
Approx.4mm Approx.4mm
128dot
1dot
Approx.4mm
128dot
(Paper)
1dot
1dot
1dot
1dot
A 1-dot black line is printed for each 128 dots.
The areas where the broken lines pass (blocks at the right end and bottom of the paper) are not necessarily square.
1dot

2-2. Test Print Operating Method

(1) Open the rear cover according to the procedure described in section 1-1 of chapter 3. (2) Turn ON the power switch. (3) When the printer enters the standby state, insert a mini-screwdriver into the elec. box cover hole to short the two
pins of the J32 on the main logic board.
(4) Shorting these two pins causes test print to start.
– 54 –
Page 59

3. Control

3-1. Error Massages

MAINTENANCE GUIDE
LCD Display
PRINTER ERROR CALL SERVICE 01
PRINTER ERROR CALL SERVICE 03
PRINTER ERROR CALL SERVICE 04
PRINTER ERROR CALL SERVICE 05
PRINTER ERROR CALL SERVICE 06
PRINTER ERROR CALL SERVICE 07
PRINTER ERROR CALL SERVICE 08
PRINTER ERROR CALL SERVICE 10
PRINTER ERROR CALL SERVICE 11
Meaning
Fuser assy malfunction
Scanner motor malfunction
Improper communication
Cyclic Redundancy Check error in main ROM program
Cyclic Redundancy Check error in resident font ROM
Read/Write test error in on-board RAM
Read/Write test error in expansion RAM
Cyclic Redundancy Check error in EEPROM
Read/Write test error in EEPROM
PRINTER ERROR CALL SERVICE 20
PRINTER ERROR CASS: REFILL ???
PRINTER ERROR LCAS: REFILL ???
PRINTER ERROR TRAY: REFILL ???
PRINTER ERROR LOAD ??? CASS.
PRINTER ERROR LOAD ??? LCAS.
PRINTER ERROR CASS: CHANGE ???
PRINTER ERROR LCAS: CHANGE ???
PRINTER ERROR TRAY: CHANGE ???
PRINTER ERROR CLOSE COVER
NVM error
Cassette is current feeder; No paper in cassette (???: Page size)
Lower cassette is current feeder; No paper in lower cassette (???: Page size)
Front tray (multi-purpose tray) is current feeder; No paper in front tray (???: Page size)
Cassette is current feeder; No cassette in cassette slot (???: Page size)
Lower cassette is current feeder; No cassette in lower cassette slot (???: Page size)
The size of paper set in cassette does not match one set in the control panel, etc. (???: Page size)
The size of paper set in the lower cassettes does not match one set in the control panel, etc. (???: Page size)
The size of paper set in the front tray (multi-purpose tray) does not match one set in the control panel, etc. (???: Page size)
Front cover open
– 55 –
Page 60
MAINTENANCE GUIDE
LCD Display
PRINTER ERROR PAPER JAMMING
PRINTER ERROR SET EP CARTRIDGE
Paper jamming
No EPX toner cartridge
Meaning

3-2. ROS Control

3-2-1. Scanner Motor Rotation
ON/OFF control of rotation of the scanner motor can be performed as follows according to each operating mode:
Operating mode ON/OFF control of scanner motor rotation
On-line mode Control by main logic board
Test print mode On turning on power, rotation starts, constantly remaining in the ON state.
Revolutions of the scanning motor corresponding to resolutions are as follows:
Resolution Revolution
300dpi 6614RPM
dpi (dot per inch: the number of dots per inch) RPM (revolutions per minute)
3-2-2. Warming up of ROS
On starting warming up of the ROS, the scanner motor rotates, the interval of SOS signals becomes shorter than the READY standard value three times in succession, leading to the termination of the ROS warming up (the scanner motor is rotating at constant speed).
3-2-3. ROS Standard Value
ROS standard value Contents
READY standard value Interval of SOS signals corresponding to over 98% of the specified revolution of the
scanner motor
FAIL standard value Interval of SOS signals corresponding to below 90% of the specified revolution of the
scanner motor
Reference: Runaway of the scanner motor including a speed increase of over 1% prevents a laser beam from entering into
the SOS sensor. When FAIL standard value is not obtained, an error message of “CALL SERVICE 03” is displayed.
– 56 –
Page 61
MAINTENANCE GUIDE

3-3. Fuser Control

3-3-1. Fuser Control Method
ON/OFF control of the heater rod is performed based on fuser control temperature. While the ROS is warming up and the main motor is being stopped, use the standby temperature for the fuser control temperature. When the main motor is running except for warming up time (e.g., during print operation and erase cycle), use the the running temperature for the fuser control temperature.
3-3-2. ON/OFF Control of the Heater Rod
ON/OFF control of the heater rod is performed based on the following rules:
With fuser control temperature of below approx. -2°C (fuser ON temperature), the heater rod goes ON.
With fuser control temperature of above ±0 °C (fuser OFF temperature), the heater rod goes OFF.
3-3-3. Fuser Warming up
On starting warming up of the fuser, the heater rod lights, and when the temperature of the heat roll surface (detection temperature of the temp. sensor assy’s thermistor) reaches the fuser control temperature (standby temperature), the fuser has finished warming up. The main motor operates during warming up of the fuser.
3-3-4. List of Fuser Temperatures
Temperature
High trouble temperature Approx. 185°C (standby temperature + approx. 35°C) Fuser OFF temperature Fuser control temperature ±0 °C
Fuser control temperature
Fuser ON temperature Fuser control temperature –2 °C Low trouble temperature Approx. 125°C
Standby temperature: 150°C (nominal) Running temperature: 160°C (nominal)

3-4. Erase Cycle

When the print operation is interrupted due to the OFF of the interlock switch, paper jam, removal of a paper cassette or power OFF, an erase cycle is performed in the first recovery (when the interlock switch is ON, a paper cassette is mounted, and power is ON). In an erase cycle, the main motor operates to output CR (DC) and TR(–) of the HVPS. Note 1: An erase cycle stops by turning the interlock switch OFF, removing the paper cassette and activating the exit
sensor. An erase cycle resumes by turning the interlock switch on, mounting a paper cassette and turning power ON.
Note 2: An erase cycle is not performed when the regi. sensor or exit sensor is actuated during recovery (when the
interlock switch is ON, a paper cassette is mounted, and power is ON).
– 57 –
Page 62
MAINTENANCE GUIDE

3-5. Cleaning Cycle

A cleaning cycle is performed with power and the CRU switch ON and when printing is completed (except for during continuous printing). Cleaning cycles include the following two types:
Warm up cleaning (when power and the CRU switch are ON)
Cycle out cleaning (when printing is completed)
In a cleaning cycle, the main motor operates and each output of the HVPS is output in constant timing. Note 1: A cleaning cycle stops by turning the interlock switch OFF, removing the paper cassette and actuating the exit
sensor. A cleaning cycle resumes by turning the interlock switch ON, mounting a paper cassette, and turning
power ON. Note 2: Warm up cleaning is performed only in the on-line mode. Note 3: Completion of both warm up cleaning and fuser warm up causes warm up of the printer to complete.

3-6. Paper Jam Detection

To detect presence of the paper and whether or not the paper has been normally fed, the following paper sensors are provided:
Regi. Sensor
Exit Sensor
The MCU PCB determines whether paper is jammed by checking whether paper is present or absent at the sensor at times stored in the memory. If it detects a jam, the MCU PCB immediately stops printing, and send a signal to the main logic board to notify the jam. The main logic board command the control panel to display the error message “PAPER JAMMING”
The MCU PCB detects a jam in any of the following conditions:
• Inlet chute haste jam
After the feed solenoid or the pick up solenoid is ON, the paper reach the regi. sensor within the required time (E2-
1).
• Inlet chute delay jam
After the feed solenoid or the pick up solenoid is ON, the paper does not reach the regi. sensor within the required time (E2-2).
• Exit roll delay jam
After the regi. sensor detects the leading edge of the paper, the paper does not reach the exit sensor within the required time (E3).
• Exit roll stationary jam
After the regi. sensor detects the leading edge of the paper, the paper does not clear the exit sensor within the required time (E4).
• Remaining jam
After power is switch ON, and the printer delivers automatically to the tray, the paper remains at the each paper sensor.
– 58 –
Page 63
MAINTENANCE GUIDE
Feed Solenoid Pick Up Solenoid
Regi. Sensor
Exit Sensor
ON
Jam
E2-1
E2-2
E3
Jam
E4
Jam
Jam
(Unit : Sec.)
Required Time E2-1 E2-2 E3 E4
Tray (A) (B) (A) (B) (A) (B) (A) (B) Tray 1 (Upper cassette) 3.30 3.60 4.30 Tray 2 (Lower cassette) 5.66 5.96 6.60 6.92 17.96 22.78 Multi-Purpose tray 0.93 1.63
Note: Paper Size (A) : Except for Legal size
(B) : Legal size
– 59 –
Page 64
MAINTENANCE GUIDE

4. Connector P(Plug)/J(Jack) Arrangement

4-1. P/J Layout Drawing (1/2)

ABCDEFGHI JKL
1
2
3
4
5
10
11
12
6
7
8
9
13
14
15
– 60 –
Page 65
4-1. P/J Layout Drawing (2/2)
ABCDEFGHI JKL
16
17
18
19
20
MAINTENANCE GUIDE
21
22
23
24
25
26
27
28
29
30
– 61 –
Page 66
MAINTENANCE GUIDE

4-2. P/J List

Coordinates of connectors corresponding to “4-1. P/J Layout Drawing” are shown below.
P/J Remark
213For use in thermistor of temp.
11 G5 P/J on MCU PCB 12 E6 P/J on MCU PCB 13 E6 P/J on MCU PCB 14 E5 P/J on MCU PCB 15 F5 P/J on MCU PCB 16 F5 P/J on MCU PCB 17 F5 P/J on MCU PCB 18 E5 P/J on MCU PCB 19 G5 P/J on MCU PCB 21 F5 P/J on MCU PCB
31 G6
32 E6
51 I4 For use in power supply for
101 I3
111 F5 P/J on HVPS
112 F14
Coordi-
nates
P/J in LVPS assy
sensor assy
Connection between MCU
PCB and main logic board
P(plug) on MCU PCB
For test print use
P/J on main logic board
main logic board
Connection between LVPS
assy and fuser assy
P/J of the rear side of ROS
assy
P/J Remark
113 H12
114 F13 P/J of ROS assy bottom
115
116 E28 P/J on feeder PCB 118 H3 P/J on CRU sensor PCB 119 G3 P/J of exit sensor 120 F20 P/J of regi. sensor 121 G20 P/J of MBF sensor
201
202
301 E19
CR G4 P/J on feeder HVPS DB E4 P/J on feeder HVPS TR F4 P/J on feeder HVPS
RTN E5 A pair of P/J on HVPS
TR-T H19
Coordi-
nates
P/J of the left side of ROS
assy
E27
E28
F28 P/J on feeder PCB F29 P/J on feeder PCB AUX
F28 P/J on feeder PCB F29 P/J on feeder PCB AUX
Connection between main-
frame and feeder assy
Connection between feeder
assy and optional feeder unit
Connection between MCU
PCB and pick up solenoid
P/J on the back of trans. chute
assy
Note 1: While P/J2 is in LVPS assy, silk print on LVPS assy board is indicated as “P12.” Note 2: P/J115, P/J201 and P/J202 are in both tray 1 (upper feed unit) and tray 2 (lower feeder unit: optional). Note 3: Descriptions of P/J Layout Drawings concerning the main logic board, transit board, RAM board and ROM
board MS are omitted.
– 62 –
Page 67

5. Connection Wiring Diagram

5-1. General Connection Wiring Diagram

LVPS ASSY
PL 6.1
MAINTENANCE GUIDE
P/J2
INLET
For LS-5TT
P/J1 P/J3
P/J11
RAM BOARD
PL 6.11
J1 J2
TRANSIT
BD RAM
PL 6.17
J1
J12
P/J6
ROM BOARD
MS
PL 6.16
J1 J2
TRANSIT
BD PDL PL 6.18
J1 J7
MAIN LOGIC BOARD
PL 6.19
J10
J1
FONT
CARTRIDGE
PL 6.15
P/J200
CONSOLE ASSY PL 3.32
FAN PL 6.5
PICK UP SOLENOID PL 3.24
EXIT SENSOR PL 4.29
INLET CHUTE ASSY PL 3.15
REGI. SENSOR PL 3.17
P/J5
J8J1J9
J2
RAM MODULE
1MB ASSY
PL 6.12
P/J301
P/J120
P/J11
MCU PCB
PL 6.4
P32
P31
J4
P/J18
P/J17
P/J16P/J119
P/J12
P/J19
P/J13 P/J115
P/J14
P/J101
P/J112
P/J114
P/J113
P/J116
P/J201 P/J202
FEED SOLENOID
PL 2.3
P/J115
P/J201 P/J202
FEED SOLENOID
PL 7.3 PL 8.3
FUSER ASSY
PL 4.1
ROS ASSY
PL 5.2
FEEDER PCB
PL 2.15
TURN SOLENOID
PL 2.4
FEEDER PCB AUX
PL 7.15 PL 8.15
TURN SOLENOID
PL 7.4 PL 8.4
DRIVE ASSY
PL 5.5
MBF SENSOR PL 3.27
P/J121
HVPS PL 6.2
P/J RTN P/J RTN P/J TR P/J DB P/J CR
TRANS. CHUTE ASSY
PL 3.12
: Indicates connections where screws are used. (Grounding is done through the LVPS frame.)
: Indicates that parts vary according to the model type. Refer to Section 9 in Chapter 6.
P/J15
P/J111
P/J TR-T
BTR ASSY
PL 3.11
BTR ASSY
PL X.Y
– 63 –
P/J118
CRU SENSOR PCB
PL 5.7
EARTH PLATE ASSY
PL 6.6
EPX TONER  CARTRIDGE
PL 5.1
: Indicates connections through the harness. : Indicates a connection in the interior of the part. : Indicates the name of the part. : Indicates section "X", drawing number "Y"  on the Parts List in Chapter 6.
Page 68
MAINTENANCE GUIDE

5-2. Connection Wiring Drawing between Parts

The connection wiring drawing is divided into 11 sections to show detailed connections between parts. (1) [LVPS assy ↔ MCU PCB]
Connection between LVPS assy and MCU PCB
(2) [LVPS assy ↔ fuser assy]
Connection between LVPS assy and fuser assy
(3) [MCU PCB ↔ POS assy]
Connection between MCU PCB and POS assy
(4) [MCU PCB ↔ feeder PCB feeder PCB aux feed solenoid, turn solenoid]
Connection between MCU PCB and feeder PCB
Connection between feeder PCB and feeder PCB aux
Connection between feeder PCB and feed solenoid
Connection between feeder PCB and turn solenoid
Connection between feeder PCB aux and feed solenoid
Connection between feeder PCB aux and turn solenoid
(5) [MCU PCB ↔ drive assy]
Connection between MCU PCB and drive assy
(6) [MCU PCB ↔ HVPS earth plate assy, trans. chute assy BTR assy: MCU PCB ↔ CRU sensor PCB]
Connection between MCU PCB and HVPS
Connection between HVPS and earth plate assy
Connection between HVPS and trans. chute assy
Connection between trans. chute assy and BTR assy
Connection between MCU PCB and CRU sensor PCB
(7) [MCU PCB ↔ exit sensor, regi. sensor, MBF sensor]
Connection between MCU PCB and exit sensor
Connection between MCU PCB and regi. sensor
Connection between MCU PCB and MBF sensor
(8) [MCU PCB ↔ pick up solenoid, fan]
Connection between MCU PCB and pick up solenoid
Connection between MCU PCB and fan
(9) [main logic board console assy]
Connection between main logic board and console assy
(10) [LVPS assy main logic board MCU PCB]
Connection between LVPS assy and main logic board
Connection between main logic board and MCU PCB
(11) [ROM Board MS Transit BD PDL Main Logic Board Transit BD RAM RAM Board]
Connection between ROM board MS and transit BD PDL board
Connection between transit BD PDL board and main Logic board
Connection between main logic board and transit BD RAM board
Connection between transit BD RAM board and RAM board
– 64 –
Page 69
Cautionary instructions for using connection wiring drawing
MAINTENANCE GUIDE
Description
MCU PCB
PLX.Y
MAIN MOTOR
220-240V PRINTER
P/J11
–X
Indicates the part listed in “Chapter 6. Parts List,” denoting the drawing number “Y” in Section “X” of the same chapter.
Indicates a functional part, denoting its name.
Indicates a different content depending on specifications, denoting the relevant specification.
P,–: Show the plug side of the connector. J, and : Show the jack side of the connector. X: Indicates a pin number of the connector.
Indicates a connection between wires.
Indicates connection which differs depending on specifications.
Indicates connection with a screw.
24VDC
HEATER ROD ON(L) 4.2VDC
5VDC
SG FG
RTN
*
Indicates connection by wiring, etc., denoting its signal line name and contents.
Indicates a function and a logical value showing operating condition of a signal (low: L, high: H), denoting a voltage when the value of a signal is low.
DC voltage shows a value measured when the minus side is connected to SG.
SG: Indicates signal ground. FG: Indicates frame ground. RTN: Indicates return. The area between SG and RTN is conducting. FG and SG include a connective type and a separate one.
Indicates a reference item related to a section with this mark.
– 65 –
Page 70
MAINTENANCE GUIDE
5-2-1. LVPS Assy MCU PCB
LVPS ASSY
PL 6.1
RELAY
FG
INTER-
LOCK
SWITCH
– –
P/J2
1 2
MCU PCB
P/J11
HEATER ROD ON(L) 4.2VDC
SG
VS
SG
5VDC-LD
5VDC
SG RTN RTN
24VDC 24VDC 24VDC TEMP.
SG
P101
⊃ ⊃
4
1
–
1
–
2
–
3
–
4
–
5
–
6
–
7
–
8
–
9
–
10
–
11
–
12
–
13
14
PL 6.4
P15
–8
P18
–3
Signal line name Reference
5VDC-LD LD power voltage of LD assy of ROS assy
VS Voltage drop signal: Outputs 5V DC when power is OFF.
TEMP. Data of temp. sensor assy’s thermistor
*1: Short prevention of power voltage output from LVPS assy
Output status
: Output continues during shorting.
: Output stops during shorting.
5VDC-LD 5VDC 24VDC
5VDC-LD A
A: Automatic restore after release of
shorting
B: Output restores by turning power OFF
5VDC B B B
24VDC A A A
Short output
after release of shorting and by turn­ing power ON again 2 or 3 minutes later.
*2: Stopping output by no-load condition of LVPS assy
When power is turned ON while making LVPS assy no-load by removing the connector (P/J11) on MCU PCB, output decreases after a little while (about 1 minute), and entire output stops. Turn power OFF, connect the connector (P/J11) to provide load, and, about 5 minutes later, turn power ON again, and output restores.
– 66 –
Page 71
5-2-2. LVPS Assy Fuser Assy
LVPS ASSY
PL 6.1
J11
⊃ ⊃
14 13
MAINTENANCE GUIDE
FUSER ASSY
PL 4.1
P/J2
2
1
INTERLOCK
SWITCH
RELAY
MAIN POWER
SWITCH
100-115V PRINTER
P/J101
⊃ ⊃
TEMP.
SG FG
AC N
AC L
– – – – –
220-240V PRINTER
– – – – –
1 4 5 2 6
P/J101
1 4 5 3 6
⊃ ⊃ ⊃ ⊃ ⊃
⊃ ⊃ ⊃ ⊃ ⊃
TEMP. SENSOR ASSY
PL 4.11
THERMISTOR
H/R BEARING L
PL 4.15
HEATER ROD
PL 4.13
FUSE
PL 4.9
FG
THERMOSTAT
PL 4.8
Signal line name Reference
TEMP. Data of temp. sensor assy’s thermistor
AC N Neutral side of AC input from power supply AC L Line side of AC input from power supply
*1: Fusing temperature of fuse; ambient temperature, 141°C *2: Contact open temperature of thermostat; contact temperature, 150°C *3: Rated power of heater rod 100-115 V printer, 280±14 W; 220-240 V printer, 350±17.5 W *4: Resistance value of temp. sensor assy’s thermistor
Temperature (°C) 10 20 30 150 160 170 180
Resistance value (K) 348~526 223~327 146~209 2.9~3.4 2.3~2.6 1.8~2.1 1.4~1.7
– 67 –
Page 72
MAINTENANCE GUIDE
5-2-3. MCU PCB ROS Assy
MCU PCB
P15
9–
PL 6.4
– – – – – – – – – – – – –
P/J12
1 2 3 4 5 6 7 8
9 10 11 12 13
⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃
SCANNER MOTER ON(L) 4.1VDC
⊃ ⊃ ⊃
DATA 5VDC
MO VL2 VL1
SG
5VDC-LD
SPI 2 SPI 1
SG
RTN
24VDC
P/J112
7
6
5
4
3
2
1
P/J114
6
5
4
3
2
1
– – – – – – –
SCANNER ASSY
– – – – – –
ROS ASSY
PL 5.2
LD ASSY
SOS PCB
– – –
P/J19
1 2 3
⊃ ⊃ ⊃
SG
SOS
5VDC
P/J113
3
2
1
– – –
Signal line name Reference
DATA
A signal to cause emission of the LD from MCU PCB to LD assy (LD ON(L) 3.7 V DC)
MO Monitoring of output to LD based on data (for adjusting LD power)
VL2, VL1 Adjusts LD power.
5VDC-LD LD power voltage of ROS assy’s LD
SPI 2, SPI 1 Controls scanner motor revolution. SPI 1=“H”, SPI 2=“L” for a resolution of 300 dpi
SOS
Start reference signal for scanning by ROS assy’s scanner motor based on a laser
beam entering into SOS sensor
– 68 –
Page 73
MAINTENANCE GUIDE
5-2-4. MCU PCB Feeder PCB Feeder PCB aux Feed Solenoid, Turn Solenoid
MCU PCB
PL 6.4
FEEDER ASSY
PL 2.1
FEEDER PCB
PL 2.15
P/J13 – – – – – – – – – – – –
[1] NO PAPER SENSOR ON(L) 5VDC
⊃
1
⊃
2
[2] NO PAPER SENSOR ON(L) 5VDC
⊃
3
⊃
4
⊃
5
⊃
6
⊃
7
⊃
8
⊃
9
⊃
10
⊃
11
12
[1] PAPER SIZE [2] PAPER SIZE
[1] TURN SOLENOID ON(L) 24VDC [2] TURN SOLENOID ON(L) 24VDC
[1] FEED SOLENOID ON(L) 24VDC [2] FEED SOLENOID ON(L) 24VDC
5VDC
SG
24VDC
24VDC
FEED SORENOID
PL 2.3
TURN SORENOID
PL 2.4
P/J115
⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃
10
⊃
11
12
P/J201
⊃ ⊃
P/J202
⊃ ⊃
P/J116
–
1
–
2
–
3
–
4
–
5
–
6
–
7
–
8
–
9
– – –
2
–
1
–
2
1
– – – – – – – – – – – –
⊃
1
⊃
2
⊃
3
⊃
4
⊃
5
⊃
6
⊃
7
⊃
8
⊃
9
⊃
10
⊃
11
12
FEED SORENOID
TURN SORENOID
PL 7.3
PL 7.4
FEEDER ASSY 2TRAY
FEEDER PCB AUX
PL 7.15
P/J115
⊃
–
1
⊃
–
2
⊃
–
3
⊃
–
4
⊃
–
5
⊃
–
6
⊃
–
7
⊃
–
8
⊃
–
9
⊃
–
10
⊃
–
11
12
P/J201
⊃
2
–
1
P/J202
⊃
–
2
1
PL 7.1
Note 1: Signals with [1] at the head of their names relate to tray 1 (upper feeder unit), while signals with [2] relate to tray
2 (lower feeder unit).
Signal line name Reference
NO PAPER SENSOR ON(L) 5VDC
Detection signal of the presence or absence of paper in the paper cassette (high level for no paper and low level for its presence)
PAPER SIZE Data on paper size switch based on the paper size of the paper cassette
*1: Coil resistance of solenoid
Feed solenoid 120Ω±10% (at 20°C) Turn solenoid 220Ω±10% (at 20°C)
– 69 –
Page 74
MAINTENANCE GUIDE
*2: Paper size related data
Paper size switch
Paper size of paper cassette
SW1 SW2 SW3 SW4
(no corresponding tray) 0.0VDC
(no paper cassette) 0 0 0 0 0.275~0.293VDC
Monarch 0 0 0 1 0.554~0.583VDC COM-10 0 1 0 0 1.396~1.445VDC
A4 0 1 0 1 1.680~1.730VDC C5 0 1 1 0 1.962~2.015VDC
DL 0 1 1 1 2.248~2.298VDC
Executive 1 0 0 0 2.530~2.584VDC
B5 1 0 0 1 2.814~2.868VDC
Legal 14" 1 0 1 0 3.098~3.152VDC
Letter 1 1 0 1 3.959~3.996VDC
(0: OFF; 1: ON) [Paper size switches are SW1, SW2, SW3 and SW4 with top to bottom in sequence]
Paper size signal
voltage value
– 70 –
Page 75
5-2-5. MCU PCB Drive Assy
MAINTENANCE GUIDE
MCU PCB
PL 6.4
P/J14 – – – – – –
1
2
3
4
5
6
*1: Description of drive assy’s main motor
The main motor is a stepping motor.
Excitation sequence of the main motor
24VDC 24VDC
A B
/A /B
DRIVE ASSY
PL 5.5
MAIN MOTOR
Step (two-phase excitation)
Phase
1234
A–
B–
A––
B–
–: Excitation
Step angle: 7.5 ±0.75°
Frequency when the main motor is rotating at constant speed: 323 pps (pps: pulse per second)
– 71 –
Page 76
MAINTENANCE GUIDE
5-2-6. MCU PCB HVPS Earth Plate Assy, Trans. Chute Assy, Inlet Chute Assy BTR Assy: MCU
PCB CRU Sensor PCB
MCU PCB
PL 6.4
P11
5–
P12
7–
– – – – – – – – – – –
P/J15
1 2 3 4 5 6 7 8
9 10 11
⊃
DB ON(L) 24VDC
⊃
TR(+) ON(L) 24VDC
⊃
TR ON(L) 24VDC
⊃
CR(DC) ON(L) 24VDC
⊃
CR(AC) ON(L) 24VDC
⊃ ⊃ ⊃ ⊃ ⊃ ⊃
5VDC-LD 5VDC-LD
EP CHECK ON(L) 5VDC
RTN
24VDC
SG
P/J111
⊃
7
⊃
6
⊃
5
⊃
4
⊃
3
⊃
2
1
HVPS
PL 6.2
– – – – – – –
P/J RTN
1
P/J TR
1
P/J CR
1
P/J DB
–
1
2
P/J RTN
1
P/J118
⊃ ⊃ ⊃ ⊃
4 3 2 1
EARTH PLATE ASSY PL 6.6
PL 5.7
LD SWITCH
CRU SWITCH
RTN
TR
CR
RTN
DB
RTN
(S101)
(S100)
⊃ ⊃
CRU SENSOR PCB
– – – –
EPX TONER CARTRIDGE PL 5.1
BCR
BRUM
MAGNETIC
ROLL
P/J TR-T
BTR
ASSY
TRANS. CHUTE ASSY PL 3.12
1–
INLET CHUTE ASSY PL 3.15
Signal line name Reference
DB ON(L) 24VDC DB output signal (both DC and AC components are output)
TR(+) ON(L) 24VDC Output signal of TR plus side
TR ON(L) 24VDC Output signal of TR (TR is output on both plus and minus sides) CR(DC) ON(L) 24VDC Output signal of DC component of CR CR(AC) ON(L) 24VDC Output signal of AC component of CR
5VDC-LD LD power supply of ROS assy’s LD assy
EP CHECK ON(L) 5VDC Detection signal of the presence or absence of EPX toner cartridge
CR Output from HVPS to BCR DB Output from HVPS to magnetic roll
TR Output from HVPS to BTR
*1: The drum is grounded at P/J DB-1 pin’s RTN.
– 72 –
Page 77
*2: Rated output of HVPS
Output name Rated output Remark
CR(AC) 200µA(rms) f=150Hz CR(DC) –360VDC
TR(+) 1.5µA 1000VDC
TR(–) –600VDC DB(AC) 1.6KVp-p f=2.4KHz DB(DC) –270VDC
MAINTENANCE GUIDE
– 73 –
Page 78
MAINTENANCE GUIDE
5-2-7. MCU PCB Exit Sensor, Regi. Sensor, MBF Sensor
MCU PCB
PL 6.4
5VDC
– – – – – – – – –
P/J16
1 2 3 4 5 6 7 8 9
⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃
1.2VDC SG
EXIT SENSOR ON(L) 5VDC
1.2VDC SG
REGI. SENSOR ON(L) 5VDC
1.2VDC SG
MBF SENSOR ON(L) 5VDC
P/J119
⊃
3
⊃
2
1
P/J120
⊃
3
⊃
2
1
P/J121
⊃
3
⊃
2
1
EXIT SENSOR
PL 4.29
– – –
REGI. SENSOR
PL 3.17
– – –
MBF SENSOR
PL 3.27
– – –
Signal line name Reference
Detection signal of passing condition of printing paper at the paper exit area
EXIT SENSOR ON(L) 5VDC
(high level for no paper and low level for its presence) Detection signal of passing condition of paper at the inlet chute area
REGI. SENSOR ON(L) 5VDC
(high level for no paper and low level for its presence) Detection signal of the presence or absence of paper in the multi-purpose tray
MBF SENSOR ON(L) 5VDC
(high level for no paper and low level for its presence)
*1: With a supply voltage of 5 V DC from MCU PCB applied through resistance, the sensor driving supply has attenuated
to about 1.2 V DC.
– 74 –
Page 79
5-2-8. MCU PCB Pick Up Solenoid, Fan
MCU PCB
PL 6.4
MAINTENANCE GUIDE
P11
12 –
P/J17
– –
P/J18
– – –
P/J21
– – –
P/J301
⊃
1
PICK UP SOLENOID ON(L) 24VDC
⊃
2
⊃
1
⊃
2
⊃
3
⊃
1
⊃
2
⊃
3
24VDC
RTN
24VDC
⊃ ⊃
– –
1
⊃ ⊃
2
FAN
PL 6.5
PICK UP
SOLENOID
PL 3.24
–
⊃
4
*1: Coil resistance of pick up solenoid: 120 Ω±10% (at 20°C)
– 75 –
Page 80
MAINTENANCE GUIDE
5-2-9. Main Logic Board Console Assy
MAIN LOGIC BOARD PL 6.19
CONSOLE ASSY
PL 3.32
⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃
P/J200
A1 A2 A3 A4 A5 A6 A7 A8
A9 A10 A11 A12
B1
B2
B3
B4
B5
B6
B7
B8
B9 B10 B11 B12
– – – – – – – – – – – – – – – – – – – – – – – –
P/J6 – – – – – – – – – – – – – – – – – – – – – – – –
A1 A2 A3 A4 A5 A6 A7 A8
A9 A10 A11 A12
B1
B2
B3
B4
B5
B6
B7
B8
B9 B10 B11 B12
⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃
VCC LCDE LCD4 LCD6
SW6
SW4
SW2
LED1 ON(L) LED2 ON(L) LED3 ON(L)
SW8
SG SG
RS LCD5 LCD7
SW7 SW5 SW3
SW1 LED4 ON(L) LED5 ON(L)
BZ
VCC
– 76 –
Page 81
5-2-10. LVPS Assy Main Logic Board MCU PCB
MAINTENANCE GUIDE
LVPS ASSY
PL 6.1
5VDC 5VDC
SG SG
⊃ ⊃ ⊃ ⊃
P/J5
1 2 3 4
MAIN LOGIC 
BOARD
PL 6.19
– – – –
J4/P31
⊃
A1
⊃
A2
⊃
A3
⊃
A4
⊃
A5
⊃
A6
⊃
A7
⊃
A8
⊃
A9
⊃
A10
⊃
B1
⊃
B2
MCU PCB
PL 6.4
– – – – – – – – – – – –
⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃
B3 B4 B5 B6 B7 B8 B9
B10
1 2
P32
– – – – – – – –
– –
TEST PRINT ON(L) 5VDC
SG
– 77 –
Page 82
MAINTENANCE GUIDE
5-2-11. ROM Board MS Transit BD PDL Main Logic Board Transit BD RAM RAM Board
ROM BOARD
MS
⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃
J1/J2
A1 A2 A3 A4 A5 A6 A7 A8
A9 A10 A11 A12 A13 A14 A15 A16 A17 A18 A19 A20 A21 A22 A23 A24 A25 A26 A27 A28 A29 A30 A31 A32 A33 A34
B1
B2
B3
B4
B5
B6
B7
B8
B9 B10 B11 B12 B13 B14 B15 B16 B17 B18 B19 B20 B21 B22 B23 B24 B25 B26 B27 B28 B29 B30 B31 B32 B33 B34
TRANSIT
BD PDL
J1/J12
–
GND
–
GND – – – – – – – – – – – – – –
GND
– –
GND – – – – – – – –
GND
– –
GND – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
VCC
VCC GND
GND
VCC GND GND
GND
GND
GND GND
GND
VCC
⊃
A1
⊃
A2
⊃
A3
⊃
A4
⊃
A5
⊃
A6
⊃
A7
⊃
A8
⊃
A9
⊃
A10
⊃
A11
⊃
A12
⊃
A13
⊃
A14
⊃
A15
⊃
A16
⊃
A17
⊃
A18
⊃
A19
⊃
A20
⊃
A21
⊃
A22
⊃
A23
⊃
A24
⊃
A25
⊃
A26
⊃
A27
⊃
A28
⊃
A29
⊃
A30
⊃
A31
⊃
A32
⊃
A33
⊃
A34
⊃
B1
⊃
B2
⊃
B3
⊃
B4
⊃
B5
⊃
B6
⊃
B7
⊃
B8
⊃
B9
⊃
B10
⊃
B11
⊃
B12
⊃
B13
⊃
B14
⊃
B15
⊃
B16
⊃
B17
⊃
B18
⊃
B19
⊃
B20
⊃
B21
⊃
B22
⊃
B23
⊃
B24
⊃
B25
⊃
B26
⊃
B27
⊃
B28
⊃
B29
⊃
B30
⊃
B31
⊃
B32
⊃
B33
B34
– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
MAIN LOGIC
BOARD
TRANSIT
BD RAM
J7/J1
⊃
–
A1
⊃
–
A2
⊃
–
A3
⊃
–
A4
⊃
–
A5
⊃
–
A6
⊃
–
A7
⊃
–
A8
⊃
–
A9
⊃
–
A10
⊃
–
A11
⊃
–
A12
⊃
–
A13
⊃
–
A14
⊃
–
A15
⊃
–
A16
⊃
–
A17
⊃
–
A18
⊃
–
A19
⊃
–
A20
⊃
–
A21
⊃
–
A22
⊃
–
A23
⊃
–
A24
⊃
–
A25
⊃
–
A26
⊃
–
A27
⊃
–
A28
⊃
–
A29
⊃
–
A30
⊃
–
B1
⊃
–
B2
⊃
–
B3
⊃
–
B4
⊃
–
B5
⊃
–
B6
⊃
–
B7
⊃
–
B8
⊃
–
B9
⊃
–
B10
⊃
–
B11
⊃
–
B12
⊃
–
B13
⊃
–
B14
⊃
–
B15
⊃
–
B16
⊃
–
B17
⊃
–
B18
⊃
–
B19
⊃
–
B20
⊃
–
B21
⊃
–
B22
⊃
–
B23
⊃
–
B24
⊃
–
B25
⊃
–
B26
⊃
–
B27
⊃
–
B28
⊃
–
B29
B30
GND
GND
GND
VCC
GND
VCC
GND
GND
GND
VCC
VCC GND VCC GND
GND
VCC
GND
J2/J1
–
A1
–
A2
–
A3
–
A4
–
A5
–
A6
–
A7
–
A8
–
A9
–
A10
–
A11
–
A12
–
A13
–
A14
–
A15
–
A16
–
A17
–
A18
–
A19
–
A20
–
A21
–
A22
–
A23
–
A24
–
A25
–
A26
–
A27
–
A28
–
A29
–
A30
–
B1
–
B2
–
B3
–
B4
–
B5
–
B6
–
B7
–
B8
–
B9
–
B10
–
B11
–
B12
–
B13
–
B14
–
B15
–
B16
–
B17
–
B18
–
B19
–
B20
–
B21
–
B22
–
B23
–
B24
–
B25
–
B26
–
B27
–
B28
–
B29
B30
RAM BOARD
⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃ ⊃
– 78 –
Page 83
CHAPTER 5
TROUBLESHOOTING
1. Troubleshooting Procedures ......................................................................................... 81
1-1. Flow of Breakdown Recovery Steps.................................................................................. 81
1-2. Advance Confirmation ........................................................................................................ 81
1-3. Precautions Regarding Operations ................................................................................... 82
1-4. Precautions When Carrying Out FIP.................................................................................. 82
2. Level 1 FIP........................................................................................................................ 83
2-1. Control Panel Displays the Error Message “CALL SERVICE 20” ................................... 84
2-2. Control Panel Displays the Error Message “CALL SERVICE 04,05,06,07,10,11” .......... 84
2-3. Control Panel Displays the Error Message “CALL SERVICE 08” ................................... 85
2-4. Control Panel Displays the Error Message “CALL SERVICE 03” ................................... 85
2-5. Control Panel Displays the Error Message “CALL SERVICE 01” ................................... 86
2-6. Control Panel Displays the Error Message “CLOSE COVER” ........................................ 87
2-7. Control Panel Displays the Error Message “PAPER JAMMING” .................................... 87
2-8. Control Panel Displays the Error Message “SET EP CARTRIDGE” ............................... 90
2-9. Control Panel Displays the Error Message 2-10. Control Panel Displays the Error Message “CASS: REFILL ???” or
“LCAS: REFILL ???” or “TRAY: REFILL ???” ................................................................. 91
2-11. Control Panel Displays the Error Message “CASS: CHANGE ???” or
“LCAS: CHANGE ???” or “TRAY: CHANGE ???” ........................................................... 92
2-12. Abnormal Operation............................................................................................................ 93
2-12-1. Power is not Supplied .................................................................................................. 94
2-12-2. Faulty LCD Display ....................................................................................................... 96
2-12-3. Faulty LED Display ....................................................................................................... 96
2-12-4. Faulty Key Switch ......................................................................................................... 97
2-12-5. Abnormal Printing Operation ...................................................................................... 97
2-12-6. Drive Assy does not Work ........................................................................................... 98
2-12-7. Fan does not Rotate ..................................................................................................... 98
“LOAD ??? CASS.” or “LOAD ??? LCAS.”....
90
5
3. Level 2 FIP........................................................................................................................ 99
3-1. Faulty LVPS Assy 5VDC ..................................................................................................... 99
3-2. Faulty LVPS Assy 24VDC ................................................................................................... 99
3-3. Faulty Scanner Assy ......................................................................................................... 100
3-4. Faulty ROS Assy................................................................................................................ 100
3-5. Faulty Heater Rod.............................................................................................................. 101
3-6. Faulty Temp. Sensor Assy................................................................................................ 102
3-7. Faulty Exit Sensor ............................................................................................................. 102
3-8. Faulty Regi. Sensor ........................................................................................................... 103
3-9. Faulty MBF Sensor ............................................................................................................ 103
3-10. Faulty No Paper Sensor .................................................................................................... 104
3-11. Faulty LD Switch................................................................................................................ 105
3-12. Faulty CRU Switch............................................................................................................. 106
3-13. Faulty Paper Size Switch .................................................................................................. 107
3-14. Faulty Pick Up Solenoid.................................................................................................... 108
3-15. Faulty Feed Solenoid ........................................................................................................ 109
3-16. Faulty Turn Solenoid......................................................................................................... 110
3-17. Faulty Drive Assy .............................................................................................................. 111
3-18. Faulty HVPS CR (CD) ........................................................................................................ 112
3-19. Faulty HVPS DB ................................................................................................................. 112
3-20. Faulty HVPS TR ................................................................................................................. 113
3-21. Noise................................................................................................................................... 114
4. Image Defects ................................................................................................................ 116
Page 84
TROUBLESHOOTING
– 80 –
Page 85
TROUBLESHOOTING

1. Troubleshooting Procedures

Troubleshooting can be carried out most effectively by first confirming the problem, and checking the various factors involved in advance, before using FIP (Fault Isolation Procedure) to pinpoint the problem.

1-1. Flow of Breakdown Recovery Steps

The following flowchart shows the steps taken when a breakdown occurs.
Confirmation of
conditions/problem
Advance confirmation
Start
Level 1 FIP
Chapter 4. Maintenance
Guide
Level 2 FIP
Confirmation of
breakdown recovery
Preventive maintenance
End

1-2. Advance Confirmation

Before beginning troubleshooting operations, always check the items noted below. a. Make sure the power supply voltage is within the specified values. (Measure the voltage at the power supply outlet.) b. Make sure the power cord has not been damaged, shorted, or disconnected, and that it is connected correctly. c. Make sure the equipment has been grounded properly. d. Avoid installing the printer in a location where it is exposed to extremely high or low temperatures, high or low
humidity, or sudden changes of temperature.
e. The printer should not be located in a hot or humid area (such as near a water faucet or humidifier), near open flames,
or in a dusty place. f. The printer should not be exposed to volatile gases or combustible gases. g. The printer should not be exposed to direct sunlight. (If it has to be placed in a sunny location, the window should
be curtained.) h. The room should be well ventilated. i. The printer is installed on a solid, level surface. j. The recommended paper is being used. (if the paper is too thick or too thin, or tends to curl, paper jams or transfer
problems may occur, or prints may be blurred.
– 81 –
Page 86
TROUBLESHOOTING

1-3. Precautions Regarding Operations

1. Electrical box
When checking operations with the cover removed from the electrical box and the power turned on, remove the
connector on the HVPS (P/J111), unless otherwise indicated.
(Since the exit sensor has been removed, however, the error message “PAPER JAMMING” will be displayed on the
control panel when printing is carried out.)
2. Be careful to avoid burns when touching high-temperature components.
3. When working with the equipment, use wrist bands and other means of grounding whenever possible, to discharge
static electricity from the operator’s body and avoid electrical shock.

1-4. Precautions When Carrying Out FIP

1. FIP assumes that the main logic board is functioning normally. However, if the problem cannot be corrected using
the troubleshooting procedures, the main logic board should be replaced and operation checked.
2. When FIP is used to carry out troubleshooting procedures, a normal MCU PCB and EPX toner cartridge should be
on hand and ready for use, in order to distinguish the cause of the breakdown.
3. With the “Step 1” carried out as part of FIP, the components making up the main parts to be confirmed, as well as
any related parts, must be checked in addition to the parts listed under “Main Parts to be Checked”.
4. When the FIP procedures indicate that the power should be turned on, this should be done in online mode unless
otherwise specified.
5. Connectors are marked as indicated below.
“P/J12” Indicates that connector (P/J12) is connected.
“P12” Plug side with connector (P/J12) disconnected (except when connected directly to PCB)
“J12” Jack side with connector (P/J12) disconnected (except when connected directly to PCB)
6. The item “P/J1-2PIN P/J3-4PIN” in FIP indicates that the positive (+) side of the measuring instrument should
be connected to Pin 2 of P/J1, and the negative (–) side should be connected to Pin 4 of P/J3 for measurement.
7. With the item “P/J1 P/J2” in FIP, please refer to Chapter 4, Section 5, “Connection Wiring Diagram”, and measure
all of the corresponding terminals between P/J1 and P/J2.
8. When measuring the voltage, set the EPX toner cartridge and paper cassette in place even if they are not particularly
required for the measurement, and close the front cover (the interlock switch will be ON). Then turn on the power
supply and measure the voltage.
9. The values noted in FIP should be taken as a general guide, and if the value measured for the voltage is in close
proximity to the rated voltage value, it should be judged acceptable.
10. Parts which must always be removed, or operation steps to be carried out in order for confirmation to be carried out
in FIP are not marked in any particular way.
11. Replacement of parts which are considered to be possible sources of problems is indicated in FIP. Replace those parts,
as well as their component parts, and confirm the operation.
– 82 –
Page 87
2. Level 1 FIP
Problem which causes error mes­sage to be displayed
TROUBLESHOOTING
2-1. CALL SERVICE 20
2-2. CALL SERVICE 04
CALL SERVICE 05 CALL SERVICE 06 CALL SERVICE 07 CALL SERVICE 10 CALL SERVICE 11
2-3. CALL SERVICE 08
2-4. CALL SERVICE 03
2-5. CALL SERVICE 01
2-6. CLOSE COVER
Start
2-7. PAPER JAMMING
2-8. SET EP CARTRIDGE
2-9. LOAD ??? CASS.
LOAD ??? LCAS.
3. Level 2 FIP
2-10. CASS :REFILL ???
LCAS :REFILL ??? TRAY:REFILL ???
2-11. CASS :CHANGE ???
LCAS :CHANGE ??? TRAY:CHANGE ???
Problems with operation 2-12. Abnormal Operation
Problems with image quality 4. Image Defects
– 83 –
Page 88
TROUBLESHOOTING

2-1. Control Panel Displays the Error Message “CALL SERVICE 20”

Step Check
1 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) MCU PCB
2 Does problem recur if power is turned on again?
3 Does problem recur if power is turned off and on several times?
*1: The problem is thought to be caused by external noise, but just to be sure, go on to Section 3-21, “Noise”, and check
as described in this section. Note: If the problem recurs even after the MCU PCB is replaced with a normal one, check as described in Section 3-21,
“Noise”.
YES NO
To step 2
Replace MCU PCB.
Replace MCU PCB.
Measure
Replace or reinstall.
To step 3
Processing completed *1.

2-2. Control Panel Displays the Error Message “CALL SERVICE 04,05,06,07,10,11”

Step Check
YES NO
Measure
1 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) Main logic board
2 Does problem recur when power is turned on again?
3 Does problem recur if power is turned off and on several times?
*1: The problem is thought to be caused by external noise, but just to be sure, go on to Section 3-21, “Noise”, and check
as described in this section. Note: If the problem recurs even after the main logic board is replaced with a normal one, check as described in Section
3-21, “Noise”.
To step 2
Replace main logic board.
Replace main logic board.
Replace or reinstall.
To step 3
Processing completed *1.
– 84 –
Page 89

2-3. Control Panel Displays the Error Message “CALL SERVICE 08”

TROUBLESHOOTING
Step Check
1 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) Optional RAM board
2 Does problem recur if power is turned on again?
3 Does problem recur if power is turned off and on several times?
*1: The problem is thought to be caused by external noise, but just to be sure, go to Section 3-21, “Noise”, and check
as described in this section.
Note: If the problem recurs even after the optional RAM board is replaced with a normal one, check as described in
Section 3-21, “Noise”.
YES NO
To step 2
Replace optional
RAM board.
Replace optional
RAM board.
Measure
Replace or reinstall.
To step 3
Processing completed *1.

2-4. Control Panel Displays the Error Message “CALL SERVICE 03”

Step Check
YES NO
Measure
1 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) ROS assy, (2) MCU PCB, (3) CRU sensor PCB (4) EPX toner cartridge, (5) Harness assy HVPS (6) Harness assy ROS, (7) Harness assy SOS (8) LVPS assy
2 (Check scanner assy of ROS assy) *1
Check to see if the scanner motor of the ROS assy is rotating when the Test Print mode is accessed, and if the rotation sound can be heard.
3 (Check LD power supply for LD assy of ROS assy) *2
Is 5 VDC being supplied between P12 - 7PIN P12 - 6PIN?
4 (Check LD power supply for LD assy of ROS assy) *2
Is 5 VDC being supplied between P15 - 8PIN P/J11-2 PIN?
*1: If it is hard to hear the sound of the scanner motor rotating, disconnect the drive assy connector (P/J14) and stop the
main motor in order to hear the sound better.
*2: Disconnect the connector (P/J111) from the HVPS and check.
To step 2
To step 3
To section 3-4
Replace MCU PCB.
Replace or reinstall.
To section 3-4
To step 4
To section 3-1
– 85 –
Page 90
TROUBLESHOOTING

2-5. Control Panel Displays the Error Message “CALL SERVICE 01”

Step Check
1 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) Fuser assy, (2) Temp. sensor assy, (3) Heater rod (4) MCU PCB, (5) LVPS assy
2 (Check temp. sensor assy)
Does the problem occur when the power is turned on?
3 (Check power supply to heater rod)
With the fuser assy cold, see if the heater rod lights up when the power is turned on.
4 Does the problem occur while the fuser is warming up? *1
5 (Check power supply of heater rod) *1 *2
100-115V models: Is the voltage range between P/J101-2PIN
P/J101-6PIN 90-132 VAC?
220-240V models: Is the voltage range between P/J101-3PIN
P/J101-6PIN 198-264 VAC?
Measure the voltage while the fuser is still warming up,
before an error message is displayed.
Measure
YES NO
To step 2
To section 3-6
To step 4
To step 5
To section 3-6
Replace or reinstall.
To step 3
To section 3-5
To step 6
Replace LVPS assy.
6 Does the heater rod go on and off (light up and go out) after the
fuser has finished warming up? *1
7 (Check LVPS assy)
Is 4.2 VDC being supplied between J11-1PIN J11-2PIN?
Check before the output is stopped by the no-load status of the LVPS assy (within 30 seconds of the power being turned on).
8 (Check heater rod ON signal) *1 *2
Is the voltage between P/J11-1PIN P/J11-2PIN 0 VDC while the fuser is warming up, and 4.2 VDC after the fuser has finished warming up?
*1: The warming-up status of the fuser is checked by checking the ON/OFF status of the heater rod and the operation of
the main motor. *2: Check with the connector (P/J111) on the HVPS disconnected.
To section 3-6
To step 8
Replace LVPS assy.
To step 7
Replace LVPS assy.
Replace MCU PCB.
– 86 –
Page 91

2-6. Control Panel Displays the Error Message “CLOSE COVER”

TROUBLESHOOTING
Step Check
1 Is the front cover assy closed?
2 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) MCU PCB, (2) LVPS assy, (3) Link assy
3 (Check link assy)
With the link assy, check to see that the interlock switch on the LVPS assy is turned on when the front cover assy is closed, and turned off when the front cover assy is opened.
4 (Check interlock switch on LVPS assy)
Is the interlock switch functioning normally?
To step 2 To step 3
To step 4
Replace MCU PCB.

2-7. Control Panel Displays the Error Message “PAPER JAMMING”

Step Check
1 Check parts with different specifications for problems with
usage, defective installation, breakage, deformation, and adhe­sion of foreign matter.
Main parts to be checked:
(1) Inlet chute assy, (2) Regi. sensor, (3) Lower chute assy (4) BTR assy, (5) Take away roll assy, (6) Exit sensor (7) Exit actuator, (8) Fuser assy, (9) Pick up roll assy (10) Pick up solenoid, (11) Bottom plate assy, (12) Link assy (13) Trans. chute assy, (14) MCU PCB, (15) Drive assy (16) EPX toner cartridge, (17) Paper cassette (18) Feeder assy, (19) Optional feeder unit (20) Top cover assy, (21) Harness assy sensor (22) LVPS assy, (23) Front cover assy
To step 2
Measure
YES NO
Close the assy. Replace or
reinstall.
Replace link assy.
To section 3-2
Measure
YES NO
Replace or reinstall.
2 Does the problem occur when the power supply is turned on?
3 (Check main motor)
Is the main motor rotating normally?
4 (Check drive assy)
Are the various gears of the drive assy rotating normally?
Rotate the main motor gears by hand to check them.
5 (Check exit roll assy rotation)
Are the exit roll assy of the fuser assy and the pinch roller of the fuser cover assy rotating normally?
Rotate the main motor gears by hand to check them.
6 (Check take away roll assy)
Is the take away roll assy rotating normally? With the fuser assy and EPX toner cartridge removed, rotate the main motor gears by hand to check them.
– 87 –
To step 22
To step 4
To step 5
To step 6
To step 7
To step 3
To section 3-17
Replace drive assy.
Replace fuser assy.
Replace take away roll assy.
Page 92
TROUBLESHOOTING
Step Check
7 (Check pinch roller of pick up roll assy)
Is the pinch roller of the pick up roll assy rotating normally in conjunction with the rotation of the take away roll assy?
With the fuser assy and EPX toner cartridge removed, rotate
the main motor gears by hand to check them.
8 Is paper being supplied from the front tray (multi-purpose
tray)?
9 (Check retard pad assy)
Is the retard pad assy of the lower chute assy coming in contact with the pick up roll?
10 (Check paper cassette)
When the paper cassette is set in place, is the paper in the paper cassette lifted upwards normally?
Check visually from the rear side of the machine.
11 (Check no paper actuator) *1
Does the no paper actuator of the feeder PCB {feeder PCB aux} move smoothly?
Measure
YES NO
To step 8
To step 9
To step 26
To step 11
To step 12
Replace pick up roll assy.
To step 10
Replace lower chute assy.
Replace the paper cassette of the pertinent tray.
Replace the no paper actuator of the pertinent tray.
12 (Check no paper sensor) *1
Is the no paper sensor of the feeder PCB {feeder PCB aux} functioning normally?
13 (Check feed roll assy)
Does the feed roll assy feed paper properly from the paper cassette?
14 (Check paper cassette)
Is the pinch roller of the paper cassette rotating smoothly?
Remove the paper cassette and rotate the pinch roller by hand
to check it.
15 (Check drive assy)
Are the gears of the drive assy rotating normally in relation to the gears of the EPX toner cartridge?
16 (Check link assy)
When the front cover assy is closed, does the link assy open the drum shutter of the EPX toner cartridge?
The protruding section on the left end of the EPX toner
cartridge drum shutter should be lifted up by the link assy when it moves.
17 (Check trans. chute assy)
When the BTR assy is rotated by hand, does it turn smoothly?
Do not touch any part of the BTR assy except the gears.
To step 13
To step 14
To step 15
To step 16
To step 17
To step 18
To section 3-10
Replace the feed roll assy of the pertinent tray.
Replace the paper cassette of the pertinent tray.
Replace drive assy.
Replace link assy.
Replace trans. chute assy.
– 88 –
Page 93
TROUBLESHOOTING
Step Check
18 (Check eliminator of trans. chute assy)
Is there any dirt or grime clinging to the eliminator of the trans. chute assy?
19 (Check eliminator of trans. chute assy)
Is there conductivity between the eliminator of the trans. chute assy and the PTN (or the SG)?
20 (Check drive assy)
Are the gears of the drive assy rotating normally in relation to the gear idler of the fuser assy?
Rotate the main motor gears by hand to check them.
21 (Check rotation of heat roll/pressure roll)
Are the heat roll/pressure roll of the fuser assy rotating nor­mally?
Rotate the main motor gears by hand to check them.
22 Is there any paper or other material in the exit actuator section?
Measure
YES NO
To step 19
To step 20
To step 21
To step 22
To step 23
Replace trans. chute assy or cleaning.
Replace wire assy eliminator.
Replace drive assy.
Replace fuser assy.
Remove the paper or other material.
23 (Check exit actuator)
Does the exit actuator move smoothly away from the sensor section of the exit sensor when paper is present, and then move to block off the sensor section of the exit sensor when there is no paper present?
24 (Check exit sensor)
Is the exit sensor functioning normally?
25 Is there any paper or other material in the regi. actuator section?
26 (Check regi. actuator)
Does the regi. actuator move smoothly away from the sensor section of the regi. sensor when paper is present, and then move to block off the sensor section of the regi. sensor when there is no paper present?
27 (Check regi. sensor)
Is the regi. sensor functioning normally?
*1: This is noted for both Tray 1 (upper cassette feeder) and Tray 2 (lower cassette feeder). To distinguish Tray 1 from
Tray 2, items concerning Tray 2 are enclosed in brackets { }.
To step 24
To step 25
To step 26
To step 27
Replace MCU PCB.
Replace fuser assy or exit actuator.
To section 3-7
Remove the paper or other material.
Replace inlet chute assy.
To section 3-8
– 89 –
Page 94
TROUBLESHOOTING

2-8. Control Panel Displays the Error Message “SET EP CARTRIDGE”

Step Check
1 Has the EPX toner cartridge been set in position?
2 Check parts with different specifications for problems with
usage, defective installation, breakage, deformation, and adhe­sion of foreign matter.
Main parts to be checked:
(1) CRU sensor PCB, (2) MCU PCB, (3) CRU sensor assy (4) EPX toner cartridge, (5) Harness assy HVPS (6) LVPS assy
3 (Check CRU switch of CRU sensor PCB)
Is the CRU switch of the CRU sensor functioning normally?
YES NO
To step 2
To step 3
Replace MCU PCB.
Measure
Set EPX toner cartridge.
Replace or reinstall.
To section 3-12

2-9. Control Panel Displays the Error Message “LOAD ??? CASS.” or “LOAD ??? LCAS.”

Step Check
1 Has the cassette been set in place?
YES NO
To step 2
Measure
Set the cassette in place.
2 Check parts with different specifications for problems with
usage, defective installation, breakage, deformation, and adhe­sion of foreign matter.
Main parts to be checked:
(1) Feeder assy, (2) Optional feeder unit, (3) Feeder PCB (4) Feeder PCB aux, (5) Size spring, (6) Harness assy out (7) Harness assy 1tray, (8) Paper cassette, (9) MCU PCB (10) LVPS assy
3 (Check paper cassette) *1 *2 *3
On the paper cassette, have the positions of the size springs (the section which comes in contact with the paper cassette) changed, so that the ON/OFF combinations of the four paper size switches for the feeder PCB {feeder PCB aux} match the paper size?
As the paper cassette is set in place, visually check the
clearance at the back of the machine.
4 (Check paper size switch data) *1 *2
Does the paper size switch data match the ON/OFF combina­tions of the four paper size switches for the feeder PCB {feeder PCB aux}?
Change the positions of the size springs (the section which
comes in contact with the paper cassette) to check the alignment.
*1: This is noted for both Tray 1 (upper cassette feeder) and Tray 2 (lower cassette feeder). To distinguish Tray 1 from
Tray 2, items concerning Tray 2 are enclosed in brackets { }.
*2: For the correspondence between the paper sizes, the ON/OFF combinations of the paper size switches, and the paper
size switch data, please refer to Chapter 4, Section 5-2-4.
*3: The paper guides on the paper cassette should be lined up to match the paper being used.
– 90 –
To step 3
To step 4
Replace MCU PCB.
Replace or reinstall.
Replace paper cassette.
To section 3-13
Page 95
TROUBLESHOOTING
2-10. Control Panel Displays the Error Message “CASS: REFILL ???” or “LCAS: REFILL ???” or
“TRAY: REFILL ???”
Step Check
1 Is there paper in the pertinent paper supply section?
2 Check parts with different specifications for problems with
usage, defective installation, breakage, deformation, and adhe­sion of foreign matter.
Main parts to be checked:
(1) Feeder assy, (2) Optional feeder unit, (3) Feeder PCB (4) Feeder PCB aux, (5) No paper actuator (6) Paper cassette, (7) MBF sensor, (8) MBF actuator (9) Harness assy out, (10) Harness assy 1tray (11) Harness assy sensor, (12) MCU PCB (13) LVPS assy, (14) Multi-purpose tray
3 Is paper being supplied from the front tray (multi-purpose
tray)?
4 (Check MBF actuator)
Does the MBF actuator move smoothly?
5 (Check bottom plate assy)
When there is no paper in the front tray (multi-purpose tray), does the MBF actuator move into the notch provided for it in the bottom plate assy, and when there is paper present, does it rest on the paper?
Measure
YES NO
To step 2
To step 3
To step 4
To step 5
To step 6
Add paper.
Replace or reinstall.
To step 7
Replace MBF actuator.
Replace MBF sensor assy.
6 (Check MBF sensor)
Is the MBF sensor functioning normally?
7 (Check paper cassette)
When the paper cassette is set in place, is the paper in the paper cassette lifted upwards normally?
Check visually from the rear side of the machine.
8 (Check no paper actuator) *1
Does the no paper actuator of the feeder PCB {feeder PCB aux} move smoothly?
9 (Check no paper sensor)
Is the no paper sensor of the feeder PCB {feeder PCB aux} functioning normally?
*1: This is noted for both Tray 1 (upper cassette feeder) and Tray 2 (lower cassette feeder). To distinguish Tray 1 from
Tray 2, items concerning Tray 2 are enclosed in brackets { }.
Replace MCU PCB.
To step 8
To step 9
Replace MCU PCB.
To section 3-9
Replace the paper cassette of the pertinent tray.
Replace the no paper actuator of the pertinent tray.
To section 3-10
– 91 –
Page 96
TROUBLESHOOTING
2-11. Control Panel Displays the Error Message “CASS: CHANGE ???” or “LCAS: CHANGE ???”
or “TRAY: CHANGE ???”
Step Check
1 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) Inlet chute assy, (2) Regi. sensor, (3) MCU PCB (4) LVPS assy
2 Does the size of the paper set in the paper cassette match the
paper size specified on the control panel?
3 Is paper being supplied from the front tray (multi-purpose
tray)?
4 (Check regi. actuator)
Does the regi. actuator move smoothly away from the sensor section of the regi. sensor when paper is present, and then move to block off the sensor section of the regi. sensor when there is no paper present?
5 (Check regi. sensor)
Is the regi. sensor functioning normally?
Measure
YES NO
To step 2
To step 3
To step 4
To step 5
Replace MCU PCB.
Replace or reinstall.
Match the paper sizes.
To section 2-10
Replace inlet chute assy.
To section 3-8
– 92 –
Page 97

2-12. Abnormal Operation

TROUBLESHOOTING
No error message is displayed, regardless of whether or not the front cover assy is opened.
No error message is displayed, regardless of whether or not the EPX toner cartridge has been set in place.
No error message is displayed, regardless of whether or not there is a paper cassette in the slot.
No error message is displayed, regardless of whether or not there is any paper in the cassette.
Printing is carried out with a size other than the specified size.
Power is not supplied even though the power supply switch is turned on. (No LCD display appears and the fuser does not begin warming up.)
Abnormal operation
There is a problem with the LCD display.
To Section 2-6
To Section 2-8
To Section 2-9
To Section 2-10
To Section 2-11
To Section 2-12-1
Section 3 Level 2 FIT
To Section 2-12-2
The LED does not display anything.
The key switches do not function when they are turned on.
There is a problem with the printing operation.
The drive assy does not operate.
The fan does not rotate.
To Section 2-12-3
To Section 2-12-4
To Section 2-12-5
To Section 2-12-6
To Section 2-12-7
– 93 –
Page 98
TROUBLESHOOTING
2-12-1. Power is not Supplied
Step Check
1 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) LVPS assy, (2) MCU PCB, (3) Feeder assy (4) Optional feeder unit, (5) HVPS, (6) Fan, (7) Drive assy (8) Pick up solenoid, (9) Console assy, (10) ROS assy
2 (Check LVPS assy)
Are the voltages as follows? 24VDC between J11-10PIN J11-2PIN, J11-11PIN J11-2PIN, J11-12PIN J11-2PIN 5 VDC between J11-5PIN J11-2PIN, J11-6PIN J11-2PIN
Disconnect one of the connectors (P/J11) from the MCU
PCB, and after about 5 minutes, turn on the power and check the voltages. Check before the output is stopped by the no-load status of the LVPS assy (within 30 seconds of the power being turned on).
3 Does the fan rotate when the power is turned on?
Measure
YES NO
To step 2
To step 3
Replace MCU PCB.
Replace or reinstall.
Replace LVPS assy.
To step 4
4 (Check main logic board) *1
Disconnect connector (P/J5) and wait 2-3 minutes. Then turn on the power and check to see if a display appears on the LCD and if the fan rotates.
5 (Check HVPS) *2
Disconnect connector (P/J111) from the HVPS. Then turn on the power and see if a display appears on the LCD and if the fan rotates.
6 (Check fan) *2
Disconnect connector (P/J18) from the MCU PCB. Then turn on the power and see if a display appears on the LCD and if the fuser begins to warm up.
7 (Check drive assy) *2
Disconnect connector (P/J14) from the MCU PCB. Then turn on the power and see if a display appears on the LCD and if the fan rotates.
8 (Check pick up solenoid) *2
Disconnect connector (P/J17) from the MCU PCB. Then turn on the power and see if a display appears on the LCD and if the fan rotates.
Check main logic board.
Replace HVPS.
Replace fan.
Replace drive assy.
Replace pick up solenoid.
To step 5
To step 6 (check all of the following steps with the connec­tor disconnected from the HVPS)
To step 7
To step 8
To step 9
– 94 –
Page 99
TROUBLESHOOTING
Step Check
9 (Check ROS assy) *2
Disconnect connector (P/J12) from the MCU PCB. Then turn on the power and see if a display appears on the LCD and if the fan rotates.
10 (Check cassette feed section) *1 *2
Disconnect connector (P/J13) from the MCU PCB. Then wait 2-3 minutes and turn on the power. See if a display appears on the LCD and if the fan rotates.
11 (Check Tray 2) *1 *2
Disconnect the optional feeder unit. Then wait 2-3 minutes and turn on the power. See if a display appears on the LCD and if the fan rotates.
12 (Check feed solenoid of Tray 2) *2
Check for conductivity between J201-1PIN J201-2PIN at 0 on Tray 2.
13 (Check turn solenoid of Tray 2) *1
Check for conductivity between J202-1PIN J202-2PIN at 0 on Tray 2.
Measure
YES NO
Replace ROS
assy.
To step 11
To step 12
Replace the feed
solenoid of Tray
2.
Replace the turn
solenoid of Tray
2.
To step 10
To step 16
To step 14
To step 13
Replace feeder PCB aux.
14 (Check feed solenoid of Tray 1) *2
Check for conductivity between J201-1PIN J201-2PIN at 0 on Tray 1.
15 (Check turn solenoid of Tray 1) *1 *2
Check for conductivity between J202-1PIN J202-2PIN at 0 on Tray 1.
16 (Check ROS assy) *1
Disconnect connector (P/J19) from the MCU PCB. Then wait 2-3 minutes and turn on the power. See if a display appears on the LCD and if the fan rotates.
17 (Check console assy) *1
Disconnect connector (P/J200) from the console assy. Then wait 2-3 minutes and turn on the power. See if a display appears on the LCD and if the fan rotates.
*1: Check the shorting of the 5 VDC power supply. *2: Check the shorting of the 24 VDC power supply.
Replace the feed
solenoid of Tray
1.
Replace the turn
solenoid of Tray
1.
Replace ROS
assy.
Replace console
assy.
To step 15
Replace feeder PCB.
To step 17
Replace main logic board.
– 95 –
Page 100
TROUBLESHOOTING
2-12-2. Faulty LCD Display
Step Check
1 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) MCU PCB, (2) Console assy, (3) LVPS assy
2 (Check main logic board)
Does a normal display appear when the main logic board is removed?
3 (Check power supply of console assy LCD)
Is the voltage 5VDC between P/J200-A1PIN ↔ P/J200-B1PIN?
4 (Check replacement of MCU PCB)
Does the problem occur after the MCU PCB has been replaced with a normal one?
2-12-3. Faulty LED Display
Step Check
Measure
YES NO
To step 2
Check main logic board.
To step 4
Replace console assy.
Measure
YES NO
Replace or reinstall.
To step 3
To section 3-1
Processing completed.
1 Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Main parts to be checked:
(1) MCU PCB, (2) Console assy, (3) LVPS assy
2 (Check power supply of console assy LED) *1
Is the voltage 5 VDC between P/J200-A1PIN ↔ P/J200-B1PIN?
3 (Check LED on console assy)
When the power supply is turned on, does the LED light up?
4 (Check LED ON signal) *1 *2
When the power supply is turned on, is 0 VDC supplied between the following? P/J200-A8PIN P/J200-B1PIN P/J200-A9PIN P/J200-B1PIN P/J200-A10PIN P/J200-B1PIN P/J200-B9PIN P/J200-B1PIN P/J200-B10PIN P/J200-B1PIN
*1: Check with the connector (P/J111) disconnected from the HVPS. *2: The LEDs corresponding to the various pins of P/J200 are as follows:
P/J200-A8PIN LED (1) P/J200-A9PIN LED (2) P/J200-A10PIN LED (3) P/J200-B9PIN LED (4) P/J200-B10PIN LED (5)
To step 2
To step 3
Replace MCU PCB.
Replace console assy.
Replace or reinstall.
To section 3-1
To step 4
Replace MCU PCB.
– 96 –
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