This manual is an introduction to the laser printer as shown below.
It is intended for use as a reference for maintenance procedures.
This manual is prepared for use at a technical level and not for the general user.
• LS-5EX
• LS-5TT
• LS-5
1
2
This manual is divided into the following sections:
Chapter 1General Specifications
Specifications, safety information
Chapter 2Theory of Operation
A description of the principles of the electrical and mechanical systems and their functions
Chapter 3Parts Replacement and Adjustments
Explanation of disassembly, reassembly, and adjustment procedures
Chapter 4Maintenance Guide
Contains an overview of steps to assist in recovering from a breakdown, connector layout diagrams, wiring
connections, and other information helpful in maintenance operations.
Chapter 5Troubleshooting
Contains breakdown analysis procedures used in repairing breakdowns.
Chapter 6Parts List
Illustrations showing disassembly diagrams, part numbers, and part names
3.56 pages/min (legal size)
(4)Time for first print27 seconds or less
(5)Warm-up time1 min or less (after power on until the printer warms up at ambient
Photosensitive drumOPC
Exposure methodLaser scanning system
Paper feedCassette feed
Front paper tray feed
Fusing methodThermal fusing by heated rollers
Toner supplyIncluded in replaceable EPX toner cartridge
(8)Paper feed sources
Standard250-sheet deck with cassette
50-sheet front paper tray
Option250-sheet deck with cassette
500-sheet deck with cassette
(9)Paper
250 universal cassette
Paper sizeLetter (8.5" × 11"), A4, Executive, B5
Capacity250 sheets, or maximum 27 mm loading height
250 legal cassette
Paper sizeLegal 14" (8.5" × 14"), Letter (8.5" × 11")
Capacity250 sheets
250 envelope cassette
Paper sizeCOM-10, Monarch, DL, C5
Capacity30 envelopes
500 letter cassette
Paper sizeLetter (8.5" × 11")
Capacity500 sheets
500 A4 cassette
Paper sizeA4
Capacity500 sheets
500 B5 cassette
Paper sizeB5
Capacity500 sheets
Front tray
Paper sizeLetter (8.5" × 11"), A4, Envelopes
Capacity50 sheets or 5 envelopes
(10) Paper weight (plain paper)
Front paper tray60 g/m2 to 135 g/m
Cassette feed60 g/m2 to 105 g/m
(11) Print deliveryFace-down
2
2
– 3 –
Page 8
GENERAL SPECIFICATIONS
(12) Acoustic noise (in accordance with ISO 7779)
Stand by37 dB or less
Printing45 dB or less
(13) Environment
Printer with EPX toner cartridge
Operating temperature5°C to 35°C
Operating humidity15% to 85%RH (without condensation)
Storage temperature–20°C to 40°C
Storage humidity5% to 95% (without condensation)
Altitude0 to 8200 feet (0 to 2500 meters)
Printer without EPX toner cartridge
Storage temperature–20°C to 60°C
Storage humidity5% to 95% (without condensation)
Altitude0 to 49200 feet (0 to 15000 meters)
(14) Power consumption
100 - 115VMax. 450W
220 - 240VMax. 500W
(15) Printable areaThe guaranteed printing requires a margin of 4 mm from each edge of the
paper.
(16) Dimensions (W × D × H)352mm × 393.5 mm × 253mm
(17) WeightApprox. 12kg (without EPX toner cartridge)
(18) Line voltageRatingRange
Voltage100 - 115V90 to 132V
220 - 240V198 to 264V
Frequency50/60Hz47Hz to 63Hz
(19) Host interface
LS-5EX
ParallelCentronics
SerialRS-232C
OptionalAppleTalk (when an optional ROM board MS is installed)
LS-5TT
ParallelCentronics
SerialRS-232C
AppleTalk
LS-5
ParallelCentronics
SerialRS-232C/RS-422A
(20) RAM
Resident1MB (LS-5EX)
2MB (LS-5TT)
0.5MB (LS-5)
OptionMax. 6MB on RAM expansion board (LS-5EX/TT)
Max. 4MB on RAM expansion board (LS-5)
(21) Emulation
LS-5EXStandard: PCL5 and GL/2(HP Laserjet 3)
Option: TrueImage (with optional ROM board MS)
LS-5TTPCL5 and GL/2(HP Laserjet 3)
Pin No.
1STROBEINGoes from High to Low (for at least 0.5 microseconds) when data are valid.
2DATA1IN
3DATA2IN
4DATA3IN
5DATA4IN
6DATA5IN
7DATA6IN
8DATA7IN
9DATA8IN
10ACKOUTA low pulse acknowledges receipt of data.
11BUSYOUTLow when the printer is ready to receive data.
12PAPER OUTOUTGoes High if the printer runs out of paper.
13SELECTEDOUTHigh when the printer is online.
14-15N/CUnused
16
17
18+5VDCOUTExternal supply of +5VDC
19-30GNDTwisted pair return signal ground level.
31PRIMINLS-5 model does not check this signal.
32FAULTOUTGoes Low to signal that the printer cannot print due to an error condition.
33-36N/CUnused. In case of LS-5 model, pin no. 33 and 35 are always HIGH.
Signal
Name
SIGNAL GND
CHASSIS GND
DirectionFunction
Eight-bit character data. DATA8 is the most significant bit; DATA1 is the least significant bit.
High is logic 1 and low is logic 0.
Signal ground
Printer’s chassis ground, isolated from signal ground.
LS-5EX and TT are not connected.
2-2. Serial Interface
Pin No.
1GND232C/422AChassis ground
2TXDOUTRS-232CTransmitted data
3RXDINRS-232CReceived data
4RTSOUTRS-232CSPACE when the printer is ready to receive data.
5-6N/CUnused
7GND232C/422ASignal Ground
8N/CUnused
9TXD+OUTRS-422ATransmitted data+
10TXD–OUTRS-422ATransmitted data–
11-17N/CUnused
18RXD+INRS-422AReceived data+
19N/CUnused
20DTROUTRS-232CSPACE when the printer is ready to receive data.
21-25N/CUnused
Signal
Name
RXD–INRS-422AReceived data–
DirectionInterfaceFunction
But this printer does not check the signal.
2-3. AppleTalk Interface
Pin No.
1HSKoOUTHandshake out (always GND)
2HSKiINHandshake in
3TXD–OUTTransmitted data –
4GNDSignal ground
5RXD–INReceived data –
6TXD+OUTTransmitted data +
7N/CUnused
8RXD+INReceived data +
Signal
Name
DirectionFunction
– 5 –
Page 10
GENERAL SPECIFICATIONS
3.Safety Information
In order to prevent accidents from occurring while maintenance is being carried out, all warnings and precautions should
be strictly observed while working. Never attempt any kind of dangerous work when servicing this machine.
The precautions noted below are only a few of the situations which could foreseeably occur during maintenance
operations. Please make sure every safety precaution is observed while working.
3-1. Power Supply
In order to prevent electrical shock, burns, damage to the equipment, and other problems, always make sure the power
supply is turned off and the power supply cable has been unplugged before maintenance work is carried out.
If the power must be left on in order to measure voltage or for other reasons, make sure sufficient precautions are taken
to prevent electrical shock, and follow the procedures noted in this manual.
3-2. Drive Parts
Inspection of drive section parts such as sprockets and gears should be carried out using a hand crank.
DANGER: Never inspect these parts while the equipment is in operation!
3-3. Safety Devices
Thorough consideration should be given to safety devices designed to prevent accidents (fuses, interlock switches, etc.)
as well as those handled by the user in the course of operating the equipment (covers, panels, etc.), in order to make sure
they fulfill their function as safety equipment.
DANGER: In order to prevent exposure to the laser beam contained in the printer, the following precautions must always
be strictly observed.
Exposure to the laser beam can result in blindness.
• Never open cover (ROS assembly) that has the label of figure 1-2.
• When disassembling and adjusting the equipment, always make sure the power supply has been turned
off first.
• This equipment is provided with a two-stage safety switch function, so that it can be operated even with
the covers removed, by pressing the interlock switch. When using this method of operation, never short
the other switch at the same time (the second switch is pressed when the actuator at the back of the EPX
toner cartridge attachment section is pressed).
• When servicing the optical system of the printer, be careful not to place screwdrivers or other reflective
objects in the path of the laser beam.
Be sure to take off accessories, such as watches and rings, before working on the printer. A reflected beam,
though invisible, can permanently damage your eyes.
Because the laser beam is invisible, be especially careful when servicing the optical system.
– 6 –
Page 11
GENERAL SPECIFICATIONS
3-4. Laser safety
This printer is certified as a Class 1 laser product. This means that this laser product does not emit harmful laser beams.
This printer emits a Class 3B laser beam, but the beam is entirely enclosed within a protective case and an external cover,
and cannot leak from the printer while the printer is in use.
CLASS 1 LASER PRODUCT.
LUOKAN 1 LASERLAITE.
KLASS 1 LASER APPARAT.
Figure 1-1 Class 1 Label
CLASS 3B LASER
WAVE LENGTH780nm (INVISIBLE)
RATED POWER5 m W
LUOKAN 3B LASER
AA LLON PIT UUS780nm (NÄKYMÄTÖN)
TEHO5m W
Figure 1-2 Caution Label
VARO!Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso
säteeseen.
VARNING!Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta ej strålen.
The following schematic diagram will help to explain the printing process.
Figure 2-1 Printing Process
– 11 –
: Laser Beam
: Paper Path
Page 16
THEORY OF OPERATION
• Descriptions of Printing Process
ProcessContents
ChargingThe surface of the drum rotated by the BCR (bias charge roll) in the EPX toner cartridge
is negatively charged uniformly.
The ROS assembly converts image signals from the main logic board into optical signals
(laser beam), the laser beam scanning on the drum enabling exposure.
Scanning ExposureWhen an image is present, a laser is emitted. The laser beam is irradiated on the drum
surface, the negative charge of irradiated portions moves to the earth, thus enabling an
invisible electrostatic latent image to be formed on the drum surface.
The electrostatic latent image on the drum surface attracts toner on the magnetic roll surface
in the EPX toner cartridge, which is developed into a visible image on the drum surface.
DevelopingThe toner is magnetic component. The magnet inside the magnetic roll causes the toner to
adhere to the roll, and the friction between the magnetic roll as it rotates and the CM
blade(Charge Metal Blade:the blade which charges the toner) converts the toner to a
negative charge, so that a thin layer of toner is formed on the surface of the magnetic roll.
The positive charge is impressed from the back of paper by the BTR (Bias Transfer Roll)
of the BTR assembly, thereby enabling toner on the drum surface to be transferred on the
paper.Transfer
Impressing plus charge from the back of paper causes the paper itself to be electrically
charged plus to adhere to the drum.
Separation
Fusing
Cleaning
Drum’s Surface
Voltage
The eliminator of the trans. chute assembly causes electric charge of the paper to flow to the
earth to weaken the adhesion to the drum of the paper, and the flexibility of the paper enables
the paper together with transferred toner to be separated from the drum.
Toner on the paper is fused on it in the fuser assembly by means of heat of the heat roll with
the heater rod as a heat source and pressure of the pressure roll.
Part of toner not transferred on the paper during transfer remains on the drum. This residual
toner is scraped away by the cleaning blade in contact with the drum surface.
ChargingScanning ExposureDeveloping
Laser Beam
–V
Electrostatic Latent
Image (Invisible Image)
–V
–360V
0
0
–360V
–V
Toner Image
(Visible Image)
–360V
–270V
(Developing Bias)
0
Figure 2-2 Printing Process (Drum’s Surface)
– 12 –
Page 17
Pressure Roll
THEORY OF OPERATION
(φ19.65mm)
Fusing
(φ19.65mm)
Paper
Eliminator
Separation
Transfer
BTR
DC Bias
(+): 1.5µA (1000V)
(–): –600V
Magnetic Roll
Toner
Cleauing
Drum
(φ30mm)
Heat Roll
Stand by: 150°C
Printing: 160°C
Cleaning Blade
BCR
Charging
Laser Beam
Scanning Exposure
Toner
CM Blade
Developing
AC Bias: 1.6kVp-p (f=2.4kHz)
AC Bias: 200µA
(f=150Hz)
DC Bias: –360V
DC Bias: –270V
Figure 2-3 Printing Process (Seven Steps)
– 13 –
Page 18
THEORY OF OPERATION
2.Paper Transportation
Paper transportation by the rolls is shown sequentially as follows:
Cassette feedMulti-purpose tray feed
Feed by the feed rollFeed by the pick up roll of the pick up roll assembly
Paper transportation by the turn roll of the turn roll
assembly and the pinch roll of the paper cassette
Paper transportation by the take away roll of the take away roll assembly and the pinch roll of the pick up
roll assembly
Paper transportation by the drum and the BTR of the BTR assembly
Paper transportation by the heat roll and the pressure roll
Paper exit by the exit roll of the exit roll assembly and the pinch roll of the fuser cover assembly
Figure 2-4 Paper Transportation
– 14 –
: Laser Beam
: Paper path
Page 19
THEORY OF OPERATION
3.Functions of Main Parts
The following are brief descriptions with corresponding illustrations of the main parts. They are divided into the following
five blocks according to their architecture:
1. Cassette Feed
2. Paper Transportation
3. Fusing and Paper Exit
4. Drive and Photographics
5. Electrical
3-1. Cassette Feed
[1] Paper Cassette:
A cassette to hold cut sheets of paper.
Aligning the paper guide in the rear side to the paper causes the cam in the right rear to rotate, thereby changing the
location where the size spring is pressed.
A pinch roll corresponding to the turn roll of the turn roll assembly is also mounted.
[2] Feeder PCB (PCB: Printed Circuit Board):
The paper size switch and the no paper sensor are directly mounted on the board, the former detecting the cassette
paper size and the presence of the paper cassette with a combination of ON and OFF operations of the switches
according to the changes in the location of the size spring and the latter detecting the presence of sheets of paper in
the paper cassette.
With the no paper sensor, the state of the presence of sheets of paper being not detected shall be OFF.
[3] Feed Solenoid:
Controls operations (rotation and stop) of the feed roll assembly.
[4] Feed roll assembly:
Comprises a feed roll and feed clutch assemblies. When the feed solenoid is actuated, the spring clutch of the feed
clutch assembly becomes fixed, the feed roll assembly rotates by the drive from the drive assembly, the feed roll
delivering sheets of the paper from the cassette.
One full rotation of the feed roll assembly causes the spring clutch to be released, thus disabling the drive of the drive
assembly from being transmitted.
[5] Turn Solenoid:
Controls operations (rotation and stop) of the turn roll assembly (only when it receives PRFD (prefeed) signals from
the main logic board).
[6] Turn Roll Assembly:
When receiving a PRFD (prefeed) signal from the main logic board, the turn solenoid is actuated to cause the spring
clutch of the turn roll assembly to be released, thus stopping transmission of the drive from the drive assembly and
paper transportation, allowing the turn roll assembly to wait in front of the regi. sensor.
The turn solenoid,on receiving a START signal from the main logic board, stops operating to cause the spring clutch
to be fixed, the turn roll assembly rotating by the drive from the drive assembly to deliver sheets of paper.
When receiving no PRFD signal, the turn roll assembly is constantly transmitted the drive from the drive assembly
to deliver sheets of paper.
– 15 –
Page 20
THEORY OF OPERATION
Figure 2-5 Cassette Feed
– 16 –
Page 21
THEORY OF OPERATION
3-2. Paper Transportation
[1] MBF Sensor (MBF: Multi-sheet Bypass Feed):
Detects the presence of sheets of paper in the multi-purpose tray (front tray assembly) according to change in the
position of MBF actuator. It assumes ON state when the presence of the paper is being detected.
[2] Pick up Solenoid:
Controls operations (rotation and stop) of the pick up roll assembly.
[3] Pick up Roll Assembly:
Activation of the pick up solenoid causes the spring clutch of the pick up roll assembly to be fixed and rotate due to
the drive from the drive assembly, causing the cam of the pick up roll assembly to operate the bottom plate assembly
vertically, thus the pick up roll of the pick up roll assembly delivering sheets of paper from the multi-purpose tray
(front tray assembly).
One full rotation of the pick up roll assembly causes the spring clutch to be released, thus disabling the drive from
the drive assembly from being transmitted.
A pinch roll corresponding to the take away roll of the take away roll assembly is also mounted.
[4] Inlet Chute Assembly:
Comprises an inlet chute and a regi. sensor.
• Inlet Chute:
Not only serves as a paper path but moves the electrical charge of pretransfer sheets of paper to the earth by a
metallic plate, improving transfer efficiency.
• Regi. Sensor (Regi.: Registration):
Detects the state of paper transportation in the inlet chute area. It assumes ON state when the presence of the paper
is being detected.
[5] BTR Assembly (BTR: Bias Transfer Roll):
The BTR, a component, comes into contact with the EPX toner cartridge drum, impresses the positive electrical
charge from the back of sheets of paper, thus transferring toner on the drum surface on them.
[6] Trans. Chute Assembly (Trans.: Transport):
It not only serves as a paper transport path but moves to the earth the electrical charge of post-transfer sheets of paper
and that from the BTR by means of the eliminator.
[7] Console Assembly:
Performs various display by means of the LCD and various inputs with the key switch.
[8] Lower Chute Assembly:
Comprises a take away roll assembly and a retard pad assembly.
• Take Away Roll Assembly:
Transports sheets of paper to the drum by the take away roll of the take away roll assembly.
• Retard Pad Assembly:
Prevents duplicate paper transportation during paper delivery by the pick up roll assembly.
[9] Link Assembly:
Not only regulates the opening of the front cover assembly but depresses the interlock switch of the LVPS assembly
when the front cover assembly is closed, opening the drum shutter of the EPX toner cartridge.
– 17 –
Page 22
THEORY OF OPERATION
Figure 2-6 Paper Transportation
– 18 –
Page 23
THEORY OF OPERATION
3-3. Fusing and Paper Exit
[1] Fuser Assembly:
Comprising a heater rod, heat roll, pressure roll, temp. sensor assembly, thermostat and fuse, it fuses, on a sheet of
paper, toner transferred on it by heat and pressure.
The items related to the fuser assembly are referred to as fuser.
• Heater Rod:
A lamp with a heated coil sealed in it, located inside of the heat roll, serving as a heat source of the heat roll.
• Heat Roll:
Provides heat for fusing toner on sheets of paper.
• Pressure Roll:
Provides pressure for applying toner on sheets of paper.
• Temp. Sensor Assembly (Temp.: Temperature):
Detects surface temperature of the heat roll with which the thermistor (electric resistor to react with temperature
change) is in contact.
Based on surface temperature of the heat roll thus detected, it controls ON/OFF operations of the heater rod and
prevents excessive rise in primary temperature.
• Thermostat:
In series with the power supply of the heater rod, it prevents excessive rise in secondary temperature through
opening of the contact resulted when secondary temperature reaches the constant ambient temperature if the
preventive function by the thermistor against excessive rise in temperature (primary) fails.
• Fuse:
This is inserted next to the power supply of the heater rod. If a problem occurs such as overheating caused by the
thermistor(primary)and then by the thermostat(secondary), the fuse melts when the ambient temperature reaches
a certain level, to prevent tertiary overheating.
[2] Exit Sensor:
Detects the state of printing paper transportation in the exit area.
The state of printing paper being detected shall be ON.
Figure 2-7 Fusing and Paper Exit
– 19 –
Page 24
THEORY OF OPERATION
3-4. Drive and Photographics
[1] Drive Assembly:
Comprises a main motor and gears to transmit its drive, providing mechanical drive by rotation of the main motor.
[2] ROS Assembly (ROS: Raster Output Scanner):
Comprises an LD assembly, scanner assembly, SOS PCB, lens, mirror and window. The items related to the ROS
assembly are referred to as ROS.
• LD Assembly (LD: Laser Diode):
Converts electric signals into a laser beam, emitting light.
Power of a laser diode (LD power) is controlled to be constant through the monitor circuit.
• Scanner Assembly:
A polygon mirror with six specular surfaces is mounted on the scanner motor to rotate at a constant speed. The
rotation of the polygon mirror causes angles of incidence and reflection of a laser beam to change, one surface of
the polygon mirror scanning one line in direction of the drum axis.
A laser beam reflected by the polygon mirror is irradiated on the drum surface via the lens, mirror and window.
• SOS PCB (SOS: Start Of Scan):
The irradiation of a laser beam on the SOS sensor causes the laser beam to be converted into an electric signal(SOS
signal), thereby detecting the initial scanning location of one line.
Comprises a CRU switch and LD switches which are turned ON and OFF by the CRU actuator assembly, the former
detecting the presence of the EPX toner cartridge and the latter, in series with the circuit emitting a laser beam,
securing the safety for a laser beam.
Comprises a drum, BCR, magnetic roll, CM blade and cleaning blade.
• Drum:
Comprises an aluminum cylinder on which an OPC (Organic Photo Conductor) sensitive material with photoconductivity (a quality to retain the electrical charge in the darkness and move it to the earth by light) is deposited,
producing a printed image according to the potential difference (electrostatic latent image) of the surface.
• BCR (Bias Charge Roll):
Enables the drum surface to be electrically charged uniformly.
• Magnetic Roll:
Supplies toner to the drum for developing an electrostatic latent image on the drum surface.
• CM Blade (CM: Charge Metal):
Not only makes homogeneous the amount of toner on the magnetic roll surface but gives toner the electrical charge
by means of friction.
• Cleaning Blade:
Scratches off residual toner on the post-transfer drum surface, cleaning it.
– 20 –
Page 25
Figure 2-8 Drive
THEORY OF OPERATION
Figure 2-9 ROS Assy
Figure 2-10 EPX Toner Cartridge
– 21 –
Page 26
THEORY OF OPERATION
3-5. Electrical
[1] LVPS Assembly (LVPS: Low Voltage Power Supply):
Not only supplies AC power to the heater rod but produces and supplies stable DC power with low voltage to be used
in the logic circuit, etc.
It includes an interlock switch and a main power switch, the former being a safety switch to make or break the circuits
for AC power and DC power with a low voltage of 24 V from other than the fan power supply by depressing and
releasing the switch of the front cover assembly and the latter being the main power switch for turning ON and OFF
the power.
[2] HVPS (high voltage power supply):
Supplies voltage and current to the BCR, BTR and magnetic roll for charging, developing and transfer.
[3] MCU PCB (Main Control Unit):
Controls the whole printing operations based on information from the sensors and communication with the main logic
board.
Its main functions are as follows:
• Communication with the main logic board;
• Reception of information from the sensors and switches;
• Control of the ROS, fuser and drive assemblies;
• Control of the printing sequence;
• Distribution of low-voltage DC power from the LVPS assembly to each component.
[4] Fan:
Exhausts the system, thereby preventing internal temperature from increasing.
Figure 2-11 Electrical
– 22 –
Page 27
CHAPTER 3
3
REPLACEMENT AND ADJUSTMENTS OF PARTS
This chapter explains adjustment, disassembly and reassembly of the printer. The following precautions
should be noted during disassembly and reassembly:
1. Disconnect the printer from the wall outlet before servicing it.
2. Unless otherwise specified, the printer is assembled by reversing the disassembly procedure.
3. Do not operate the printer with any parts removed.
4. When you remove the EPX toner cartridge, be sure to keep the cartridge in its original box. If the box is
not available, cover the cartridge with a cloth or put it in a dark place to prevent light from affecting the
drum inside the cartridge.
5-12. Fan ..........................................50
Page 28
REPLACEMENT AND ADJUSTMENTS OF PARTS
– 24 –
Page 29
REPLACEMENT AND ADJUSTMENTS OF PARTS
1.Covers
1-1. Rear Cover
(1)Turn off the power switch and disconnect the power
cord from the wall outlet.
(2)Pressing down on the two latches [1] on the top of the
rear cover [2], open the rear cover [2].
(3)Pressing down on the two latches [3] on the bottom
of the rear cover [2], pull the rear cover [2] and
remove it.
1-2. Top Cover Assembly
(1)Open the rear cover according to the procedure
described in section 1-1.
(2)Open the front cover assembly [1].
(3)Remove the three screws [2] securing the top cover
assembly [3].
(4)Lift up the left side of the top cover assembly [3], and
remove the section [5] latching the top cover assembly [3] and the right cover [4].
Note:Use a mini-screwdriver or similar tool to
remove the latched section [5].
(5)Lift up the back of the top cover assembly [3], and,
with the left front side at the center, rotate the top
cover assembly approximately 15 degrees in the
counterclockwise direction.
(6)
Lift up the entire top cover assembly [3] and remove
it.
Note: When the entire top cover assembly [3] is
lifted up, the section [7] latching the left cover
[6] and top cover assembly [3] becomes
– 25 –
detached.
Page 30
REPLACEMENT AND ADJUSTMENTS OF PARTS
1-3. Left Cover and Right Cover
(1)Remove the top cover assembly according to the
procedure described in section 1-2.
(2)Remove the left cover [1] by removing the latched
section [2].
(3)Remove the right cover [3] by removing the latched
section [4].
Note: When removing the latched section, use a
mini-screwdriver or similar tool.
– 26 –
Page 31
REPLACEMENT AND ADJUSTMENTS OF PARTS
2.Cassette Feed
2-1. Feeder Assembly
(1)If an optional feeder unit has been installed, remove
it before proceeding to the next step.
(2)Remove the cassette.
(3)Lay the printer on its rear cover.
(4)Remove the four screws [1].
(5)With the unit still in its upright position, separate the
feeder assembly [2] from the main unit (base en-
gine). The feeder assembly [2] and main unit (base
engine) are connected by the harness assembly out
[3], so be careful not to separate the feeder assembly
[2] by too great a distance.
(6)Remove the connector (P/J 115) on the feeder PCB,
and take off the feeder assembly [2].
When the feeder assembly [2] has been removed,
there is still a chance that the surface where the
assembly was attached can be scratched by the tip of
the screw, so leave the base engine in its upright
position. Be very careful, when carrying out this
operation, not to knock over the base engine.
Caution when assembling:
When setting the base engine on the feeder assembly [2],
line up the base engine carefully, being careful of the
positioning boss on the top surface of the feeder assembly
[2], and be careful not to let the harness get caught between
the two units.
2-2. Feed Solenoid and Turn Solenoid
(1)Remove the following units:
• Cassette
• Feeder assembly (according to the procedure
described in section 2-1)
• Two screws [1]
• Feeder tie plate [2]
• Two screws [3]
• Three screws [4]
• Feed housing R [5]
• Gear in [6]
• Gear out [7]
• Feeder PCB [8] (according to the procedure
described in section 2-7)
• Connector (P/J201) [9]
• Screw [10]
• Feed solenoid [11]
• Connector (P/J202) [12]
• Screw [13]
• Turn solenoid [14]
– 27 –
Page 32
REPLACEMENT AND ADJUSTMENTS OF PARTS
2-3. Feed Roll Assembly
(1)Remove the following units:
• Feed housing R, gear in, and gear out (according
• Two screws [1]
• Three screws [2]
• Feed housing L [3]
• Stop ring [4]
• Feed bearing [5]
• Feed roll assembly [6]
to the procedure described in section 2-2)
2-4. Feed Rolls
(1)Remove the following units:
• Feeder assembly (according to the procedure
described in section 2-1)
• Four feed rolls [1]
Supporting the shaft [2] of the feed roll assembly,
press on the plastic surface of the feed roll [1] and
remove the feed roll [1] from the shaft [2] of the
feed roll assembly.
Caution when assembling:
Line up the feed roll [1] with the positioning hole in the
shaft [2] of the feed roll assembly.
– 28 –
Page 33
REPLACEMENT AND ADJUSTMENTS OF PARTS
2-5. Turn Roll Assembly
(1)Remove the following units:
• Feed housing R, gear in, and gear out (according
to the procedure described in section 2-2)
• Stop ring [1]
• Feed bearing [2]
• Turn roll assembly [3]
2-6. No Paper Actuator
(1)Remove the following units:
• Feed housing R, gear in, and gear out (according
to the procedure described in section 2-2)
• No paper actuator [1]
Bend the no paper actuator [1] and force it past the
projection [2] on the feeder frame assembly.
Remove the no paper actuator [1] with the detecting section [3] in the upward position.
– 29 –
Page 34
REPLACEMENT AND ADJUSTMENTS OF PARTS
2-7. Feeder PCB
(1)Remove the following units:
• Cassette
• Feed housing R, gear in, and gear out (according
• Two screws [1]
• Three connectors (P/J116, P/J201, P/J202) [2]
• Feeder PCB [3]
to the procedure described in section 2-2)
2-8. Size Spring
(1)Remove the following units:
• Feeder PCB (according to the procedure described
in section 2-7)
• Screw [1]
• Size spring [2]
– 30 –
Page 35
REPLACEMENT AND ADJUSTMENTS OF PARTS
3.Paper Transportation
3-1. Link Assembly
(1)Remove the following units:
• Left cover (according to the procedure described
in section 1-3)
• Two screws [1]
• Link assembly [2] from the ROS assembly [3]
Close the front cover assembly [4] somewhat, and
remove the link assembly [2] from the ROS
assembly [3].
The link assembly [2] remains attached to the
front cover assembly [4] even after the link assembly [2] has been removed from the ROS
assembly [3], so be careful not to damage it.
(2)Expand the link spring [5], then remove the link
assembly [2].
– 31 –
Page 36
REPLACEMENT AND ADJUSTMENTS OF PARTS
3-2. Gear Double L
(1)Open the front cover assembly [1].
(2)Remove the following units:
• C ring [2]
• Gear double L [3]
Caution when assembling:
Open the front cover assembly [1] all the way, and bring the
lower chute assembly [4] forward. With the left end of the
lower chute assembly [4] pressed against the inlet chute
assembly and pick up roll assembly, match up the positioning boss [5] on the gear double L [3] with the horizontal part
of the ROS assembly [6], and attach the gear double L [3].
Pressing the left end of the lower chute assembly
[4] onto the inlet chute assembly and pick up roll
assembly, remove the gear double L [3].
3-3. Gear Double R
(1)Open the front cover assembly [1].
(2)Remove the following units:
• C ring [2]
• Gear double R [3]
With the right end of the lower chute assembly [4]
pressed against the inlet chute assembly and pick
up roll assembly, remove the gear double R [3].
Caution when assembling:
Open the front cover assembly [1] all the way, and bring the
lower chute assembly [4] forward. With the right end of the
lower chute assembly [4] pressed against the inlet chute
assembly and pick up roll assembly, match up the positioning boss [5] on the gear double R [3] with the horizontal part
of the ROS assembly [6], and attach the gear double R [3].
– 32 –
Page 37
REPLACEMENT AND ADJUSTMENTS OF PARTS
3-4. Lower Chute Assembly
(1)Remove the following units:
• Gear double L (according to the procedure
described in section 3-2)
• Gear double R (according to the procedure
described in section 3-3)
(2)Lower the lower chute assembly [1] towards the back
of the unit, and, pressing the bottom plate assembly
[2] against the cam [4] of the pick up roll assembly
[3], rotate the pick up roll assembly [3] until the
bottom plate assembly [2] is at the position closest to
the front of the unit.
(3)Remove the spring [6] from the screw [5]. The spring
[6] is hooked onto the screw [5] that projects from
bottom plate assembly [2].
(4)Remove the following units:
• Two stop rings [7]
• Lower chute assembly [1]
Slide the left pivot shaft [8] 25 mm to the left, and
the right pivot shaft [9] 25 mm to the right to
remove the lower chute assembly [1].
Caution when disassembling:
Do not remove the two pivot shafts [8] and [9] from the gear
front cover and front cover assembly [10].
Caution when assembling:
Attach the stop ring [7] on the left pivot shaft [8] to the
groove on the inner side, and the stop ring [7] of the right
pivot shaft [9] to the groove on the outer side.
3-5. Take Away Roll Assembly
(1)Open the front cover assembly [1].
(2)Remove the take away roll assembly [2] from the
lower chute [3].
Caution when assembling:
• Line up the positioning boss [4] of the take away roll
assembly [2] with the groove [5] for positioning the
lower chute [3], and install the take away roll assembly
[2].
• Be careful not to let the mylar on the lower chute [3] get
caught up in the other parts. When the front cover
assembly [1] is open, the mylar should be attached on
the underside of the take away roll assembly [2].
– 33 –
Page 38
REPLACEMENT AND ADJUSTMENTS OF PARTS
3-6. Front Cover Assembly
(1)Remove the following units:
• Electrical box cover (according to the procedure
• Three connectors (P/J16, P/J17) of the MCU PCB
• Three connectors (P/J TR, P/J RTN, P/J PTN) of
• Screw securing the wire assembly front and the
• Gear double L (according to the procedure
• Gear double R (according to the procedure
(2)Lower the lower chute assembly [1] towards the back
of the unit, and, pressing the bottom plate assembly
[2] against the cam [4] of the pick up roll assembly
[3], rotate the pick up roll assembly [3] until the
bottom plate assembly [2] is at the position closest to
the front of the unit.
(3)Remove the spring [6] from the screw [5]. The spring
[6] is hooked onto the screw [5] that projects from
bottom plate assembly [2].
(4)Remove the following units:
• Two stop rings [7] [8]
• Link assembly [9] (according to the procedure
• Two screws [10]
• Earth plate assembly [11]
• Cable cap [12]
• Front cover assembly [13]
described in section 5-7)
(according to the procedure described in section
5-9)
the HVPS (according to the procedure described
in section 5-10)
ground wire to the LVPS assembly
described in section 3-2)
described in section 3-3)
described in section 3-1)
Slide the left pivot shaft [14] to the left and pull it
off, and the right pivot shaft [15] to the right and
pull it off. Then remove the front cover assembly
[13].
Caution when disassembling:
Because the lower chute assembly [1] and the two gear front
covers [16] are also removed at the same time, be careful not
to damage or misplace any of the parts.
Slide the left and right pivot shafts [14] [15]little by little,
removing first the lower chute assembly [1], next the gear
front covers [16], and finally the front cover assembly [13],
to make the operation as easy as possible.
– 34 –
Caution when assembling:
Make sure the harness is wired to the inner side of the earth
plate assembly [11], so that it doesn’t interfere with the
movement of the link assembly [9].
When attaching the stop rings to the pivot shaft, attach the
left stop ring [7] to the groove in the leftmost end (inner
side) of the left pivot shaft [14], and the right stop ring [8]
to the groove in the leftmost end (outer side) of the right
pivot shaft [15].
Page 39
REPLACEMENT AND ADJUSTMENTS OF PARTS
3-7. BTR Assembly
(1)Open the front cover [1].
(2)Pull the BTR assembly [2] off the trans. chute
assembly [3], and remove it.
Caution when disassembling:
Be careful not to touch the BTR surface of the BTR
assembly [2], or the eliminator of the trans. chute assembly[3]. While restraining the trans. chute assembly [3], pull out
the BTR assembly [2].
After the BTR assembly [2] has been drawn out, wrap it
carefully in paper to keep it from becoming dirty or
damaged, and store it in a safe place.
Assembly:
(1)Remove the trans. chute assembly [3] according to
the procedure described in section 3-8.
(2)Line up the bearing [4] of the trans. chute assembly
[3] with the shaft of the BTR assembly [2]. Install the
BTR assembly [2] so that its gear is on the left side.
(3)Restraining the left end of the BTR assembly [2]
shaft, press the right end into position, and attach the
BTR assembly [2] to the bearing [4] of the trans.
chute assembly [3].
(4)Fit the tip of the mini-screwdriver under the bearing
[4] of the left trans. chute assembly [3], and, while
pressing on the left end of the BTR assembly [2]
shaft, attach the BTR assembly [2] to the bearing [4]
of the left trans. chute assembly [3].
(5)Install the trans. chute assembly [3] according to the
procedure described in section 3-8.
3-8. Trans. Chute Assembly
(1)Open the front cover assembly [1].
(2)Remove the following units:
• BTR assembly [2] (according to the procedure
described in section 3-7)
• Two screws [3]
• Trans. chute assembly [4]
Hold down the front cover while removing the
trans. chute assembly.
• Connector (P/J TR-T)
• Screw securing the wire assembly eliminator
Caution when assembling:
After attaching the BTR assembly [2], reverse the assembly
procedure to disassemble it.
– 35 –
Page 40
REPLACEMENT AND ADJUSTMENTS OF PARTS
3-9. Inlet Chute Assembly
(1)Open the front cover assembly [1].
(2)Remove the following units:
• Inlet chute assembly [2]
• Connector (P/J120) [3]
• Screw [4]
Pressing down on the pick up roll assembly [5],
remove the inlet chute assembly [2], being careful
not to touch the BTR surface of the BTR assembly
[6].
Caution when assembling:
Line up the positioning boss [7] of the pick up roll assembly
[5] with the positioning groove [8] of the inlet chute
assembly [2], and attach the inlet chute assembly [2].
Make sure the inlet chute assembly [2] is positioned in front
of the inlet spring, and, being careful not to let the mylar of
the lower chute assembly get caught between the other
parts, attach the inlet chute assembly [2] so that the mylar
is positioned upwards of the inlet chute assembly [2] when
the front cover assembly [1] is open.
3-10. Regi. Sensor
(1)Open the front cover assembly.
(2)Remove the following units:
• Inlet chute assembly [1] (according to the proce-
dure described in section 3-9)
• Regi. sensor [2]
– 36 –
Page 41
REPLACEMENT AND ADJUSTMENTS OF PARTS
3-11. Front Plate Assembly
(1)Remove the following units:
• Trans. chute assembly (according to the proce-
dure described in section 3-8)
• Inlet chute assembly (according to the procedure
described in section 3-9)
• Six screws [1]
• Front plate assembly [2]
3-12. Pick Up Roll Assembly
(1)Remove the following units:
• Inlet chute assembly (according to the procedure
described in section 3-9)
• Two screws [1]
• Pick up roll assembly [2]
– 37 –
Page 42
REPLACEMENT AND ADJUSTMENTS OF PARTS
3-13. Pick Up Solenoid
(1)Remove the following units:
• Electrical box cover (according to the procedure
• Connector (P/J17) on the MCU PCB
• Trans. chute assembly (according to the proce-
• Inlet chute assembly (according to the procedure
• Front plate assembly (according to the procedure
• Pick up roll assembly (according to the procedure
• Connector (P/J 301)
• Screw [2]
• Pick up solenoid [3]
Caution when disassembling:
Confirm the routing of the harness before removing the
pick up solenoid [3].
described in section 5-7)
dure described in section 3-8)
described in section 3-9)
described in section 3-11)
described in section 3-12)
3-14. MBF Sensor Assembly
(1)Remove the following units:
• Pick up roll assembly (according to the procedure
described in section 3-12)
• MBF spring [1]
• Two screws [2]
• Connector (P/J121) [3]
• MBF sensor assembly [4]
Caution when assembling:
Be careful of the attachment position for the MBF spring
[1].
– 38 –
Page 43
REPLACEMENT AND ADJUSTMENTS OF PARTS
3-15. MBF Sensor
(1)Remove the following units:
• Pick up roll assembly (according to the procedure
described in section 3-12)
• MBF spring [1]
• Two screws [2]
• Connector (P/J121) [3]
• MBF sensor [4]
3-16. Bottom Plate Assembly
(1)Remove the following units:
• Pick up roll assembly (according to the procedure
described in section 3-12)
(2)Remove the spring [1] from the screw [2]. The spring
[1] is hooked onto the screw [2] that projects from the
bottom plate assembly [3].
(3)Remove the bottom plate assembly [3].
Caution when assembling:
Insert the MBF actuator [4] in the notch [5] in the bottom
plate assembly [3], and attach the bottom plate assembly
[3].
– 39 –
Page 44
REPLACEMENT AND ADJUSTMENTS OF PARTS
3-17. Console Assembly
(1)Remove the following units:
• Front plate assembly (according to the procedure
• Four screws [1]
• Console assembly [2]
• Connector (P/J200) [3]
described in section 3-11)
– 40 –
Page 45
REPLACEMENT AND ADJUSTMENTS OF PARTS
4.Fusing & Paper Exit
4-1. Fuser Assembly
(1)Remove the following units:
• Left cover and right cover (according to the
procedure described in section 1-3)
• Three screws [1]
• Fuser assembly [2]
Note: The connector (P/J101) will come off when
the fuser assembly [2] is lifted up.
Caution when assembling:
When tightening the screw [1] that secures the fuser
assembly [2], make sure the drive assembly gear [3] and the
gear exit [4] fit together properly.
4-2. Pressure Roll
(1)Open the rear cover.
(2)Remove the following units:
• Fuser assembly (according to the procedure
described in section 4-1)
• Two screws [1]
• Fuser cover assembly [2]
• P/R ground spring [3]
• P/R eliminator [4]
• Pressure roll [5]
Lift up the two NIP levers [6] to remove them.
Caution when disassembling:
When the NIP levers [6] are lifted up, two P/R bearings [7]
and NIP springs [8] come off at the same time, so be careful
not to lose them.
– 41 –
Page 46
REPLACEMENT AND ADJUSTMENTS OF PARTS
4-3. Exit Chute
(1)Remove the following units:
• Pressure roll (according to the procedure
• Two screws [1]
• Two exit springs [2]
• Exit chute [3]
Caution when assembling:
When removing the exit chute [3], be careful not to scratch
the heat roller [4].
Caution when disassembling:
Insert the exit actuator [6] in the notch of the exit chute [3],
and attach the exit chute [3].
described in section 4-2)
4-4. Exit Roll Assembly
(1)Remove the following units:
• Exit chute (according to the procedure described
in section 4-3)
• Two stop rings [1]
• Gear exit [2]
• Exit roll assembly [3]
– 42 –
Page 47
REPLACEMENT AND ADJUSTMENTS OF PARTS
4-5. Temperature Sensor Assembly
(1)Remove the following units:
• Exit chute (according to the procedure described
in section 4-3)
• Screw [1]
• Two screws [2]
• Three screws [3]
• Ground plate [4]
• Temperature sensor assembly [5]
Caution when disassembling:
When removing temperature sensor assembly [5], be careful not to scratch the heat roller [6].
Caution when assembling:
Attach the temperature sensor assembly [5] so that its
thermistor is positioned underneath the heat roller [6].
Connect harnesses [7], [8], and [9] coming from the connector (J101) of the temperature sensor assembly [5] to the
positions shown in the diagram.
Caution when disassembling:
Support the heater rod [4] when removing the
fuser frame R [3].
• Idler shaft [5]
• Gear idler [6]
• Screw [7]
• Heater rod [4]
– 43 –
Page 48
REPLACEMENT AND ADJUSTMENTS OF PARTS
4-7. Heat Roll
(1)Remove the following units:
• Exit chute (according to the procedure described
• Two screws [1]
• Fuser inlet chute [2]
• Heater rod (according to the procedure described
• H/R ring [3]
• Gear H/R [4]
• H/R bearing R[5]
• Screw [6]
• Ground plate [7]
• H/R ring [8]
• H/R bearing L [9]
• Heat roll [10]
4-8. Exit Actuator
(1)Remove the following units:
• Heat roll (according to the procedure described in
• Exit actuator [1]
• Exit torsion spring [2]
in section 4-3)
in section 4-6)
section 4-7)
4-9. Exit Sensor
(1)Remove the following units:
• Fuser assembly (according to the procedure
described in section 4-1)
• Connector (P/J119) [1]
• Exit sensor [2]
– 44 –
Page 49
REPLACEMENT AND ADJUSTMENTS OF PARTS
5.Drive & Electrical
5-1. Drive Assembly
(1)Remove the following units:
• Fuser assembly (according to the procedure
described in section 4-1)
• ESS assembly (according to the procedure
described in section 5-5)
• Electrical box cover (according to the procedure
described in section 5-7)
• Connector (P/J14) [1]
• Screw [2]
• Three screws [3]
• Drive assembly [4]
Caution when assembling:
Be careful that the drive assembly harness doesn’t get
caught in other parts.
5-2. CRU Sensor PCB
(1)Remove the following units:
• Fuser assembly (according to the procedure
described in section 4-1)
• ESS assembly (according to the procedure
described in section 5-5)
• Electrical box cover (according to the procedure
described in section 5-7)
• Connector (P/J118) [1]
• CRU sensor cover [2]
• Screw [3]
• CRU sensor PCB [4]
– 45 –
Page 50
REPLACEMENT AND ADJUSTMENTS OF PARTS
5-3. CRU Actuator Assembly
(1)Remove the following units:
•
• CRU actuator assembly [3]
• CRU actuator spring [4]
5-4. ROS Assembly
(1)Remove the following units:
• Electrical box cover (according to the procedure
•
• Six connectors (P/J111, P/J CR, P/J DB, P/J TR,
• Screw securing the wire assembly front and the
• Gear double L (according to the procedure
• Gear double R (according to the procedure
• Earth plate assembly (according to the procedure
• Cable cap (according to the procedure described
• Front cover assembly (according to the procedure
• Electrical box base with MCU PCB (according to
• HVPS (according to the procedure described in
• LVPS (according to the procedure described in
• Drive assembly (according to the procedure
• CRU actuator assembly (according to the proce-
• Six screws [1]
• Front earth spring [2]
• Connector (P/J112) [3] and connector (P/J114) [4]
• Connector (P/J113) [5]
• ROS assembly [6]
– 46 –
Screw [1] and CRU sensor PCB [2] (according to
the procedure described in section 5-2)
described in section 5-7)
Ten connectors (P/J11 to P/J19) of the MCU PCB
(according to the procedure described in section
5-9)
P/J RTN, P/J PTN) of the HVPS (according to the
procedure described in section 5-10)
ground wire to the LVPS assembly
described in section 3-2)
described in section 3-3)
described in section 5-8)
in section 3-6)
described in section 3-6)
the procedure described in section 5-11)
section 5-10)
section 5-11)
described in section 5-1)
dure described in section 5-3)
Page 51
REPLACEMENT AND ADJUSTMENTS OF PARTS
5-5. ESS Assembly
(1)Remove the following units:
• Left cover and right cover (according to the
procedure described in section 1-3)
• Connector (P/J5) [1] of the main logic board
• Ten screws [2]
• ESS assembly [3]
Note: When the ESS assembly [3] is lifted up, the
connector (P31) comes off.
5-6. Main Logic Board
(1)Remove the following units:
• ESS assembly (according to the procedure
described in section 5-5)
• Two connector covers [1]
• Connector cover
• Blind plate
• Three screws [2]
• Extra rear panel [3]
• RAM board (if installed)
• ROM board MS (if installed)
• Four screws [4]
• Two screws [5]
• ESS rear panel [6]
• Five screws [7]
• Main logic board [8]
• Transit BD RAM unit [9]
• Transit BD PDL unit [10] (for LS-5EX and LS-
5TT)
1b
(for LS-5EX and LS-5TT)
1a
(for LS-5)
– 47 –
Page 52
REPLACEMENT AND ADJUSTMENTS OF PARTS
5-7. Electrical Box Cover
(1)Remove the following units:
• Fuser assembly (according to the procedure
• ESS assembly (according to the procedure
• Connector (P/J119) [1]
• Exit sensor [2]
• Two screws [3]
• Five screws [4]
• Six screws [5]
• Electrical box cover [6]
• Bush [7]
described in section 4-1)
described in section 5-5)
5-8. Earth Plate Assembly
(1)Remove the following units:
• Electrical box cover (according to the procedure
described in section 5-7)
• Two connectors (P/J CR, P/J DB) [1]
• Link assembly [2] (according to the procedure
described in section 3-1)
• Two screws [3]
• Earth plate assembly [4]
Caution when assembling:
Wire the harness on the inner side of the earth plate
assembly [4], and make sure it doesn’t interfere with the
movement of the link assembly [2].
– 48 –
Page 53
REPLACEMENT AND ADJUSTMENTS OF PARTS
5-9. MCU PCB
(1)Remove the following units:
• Electrical box cover (according to the procedure
described in section 5-7)
• Ten connectors (P/J11 to P/J19) of the MCU PCB
• Four screws [1]
• MCU PCB [2]
5-10. HVPS
(1)Remove the following units:
• Electrical box cover (according to the procedure
described in section 5-7)
• Six connectors (P/J111, P/J CR, P/J DB, P/J TR,
P/J RTN, P/J PTN) of the HVPS
• Five screws [1]
• HVPS [2]
– 49 –
Page 54
REPLACEMENT AND ADJUSTMENTS OF PARTS
5-11. LVPS Assembly
(1)Remove the following units:
• Earth plate assembly (according to the procedure
•
• Two screws [2]
• Screw [3]
• MCU PCB [1] and electrical box base [4]
• Screw [5]
• Screw [6]
• Two screws [7]
• Two screws [8]
• LVPS assembly [9]
• Saddle edge H [10]
Caution when assembling:
Make sure the harness doesn’t interfere with the movement
of the link assembly.
described in section 5-8)
Ten connectors (P/J11 to P/J19) of the MCU PCB [1]
5-12. Fan
(1)Remove the following units:
• Electrical box cover (according to the procedure
described in section 5-7)
• Connector (P/J18) [1]
• Two screws [2]
• Fan [3]
Caution when assembling:
Attach the fan so it faces the direction in which air will be
discharged from the interior of the equipment.
Operations to prevent failure are performed during service.
Preventive Maintenance Procedure:
(1)Check for the operating status of the printer.
(2)Record the accumulated number of printed sheets.
Note: Use the number as a standard for replacing recommended renewal parts.
The accumulated number of printed sheets can be obtained by “Page count” printed in “Status and Setup
Report” by operating the control panel.
(3)Print several sheets to ensure normal operation.
(4)Remove the trans. chute assy and clean the eliminator with a brush, etc..
MAINTENANCE GUIDE
(5)Clean the paper transport path and rolls for transporting paper with a brush and dry waste.
Note: When the parts are considerably dirty, clean with a wet cloth (waste) and then with a dry cloth (waste).
Do not touch the BTR surface of the BTR assembly.
(6)Cleaning the air exit of the fan.
Remove the right cover and brush off dust on the air exit areas of the fan and the right cover.
Note: Clogging in the air exits may result in temperature rise in the printer, causing failure.
(7)Reprint several sheets to ensure normal operation.
1-2. Consumables
Consumables are to be replaced by customers, while they may be replaced to fix the failure caused by consumables or
to locate the cause of failure.
• EPX toner cartridge:
Its life standard is printing approx. 8000 sheets of paper of A4 size at an image coverage of 2.8%.
Note: Even with A4 size paper and an image coverage of 2.8%, the number of paper to print, a standard of the life of the
EPX toner cartridge, may vary according to the sensitivity of the drum itself and image contents.
Do not remove the EPX toner cartridge from its packaging until you are ready to use it. The shelf life of an unopened
cartridge package is 2 years of storage plus usage in the normal condition.
1-3. Parts Replacement Schedule
It is recommended that recommended renewal parts be replaced for each predetermined number of sheets to print for
failure preventive purposes.
Fuser assy (number of sheets to print for recommended renewal of parts: 100,000)
– 53 –
Page 58
MAINTENANCE GUIDE
2.Test Print Mode
2-1. Functions
This mode enables the printer built-in test print (self-pattern print) to print at maximum speed.
Printing in the test print mode makes it possible to identify whether it is caused by the main logic board or by the engine
when a failure occurs.
• Printing in the test print mode is normal → A defect exists in the main logic board.
• Printing in the test print mode is also abnormal → A defect exists in the engine.
Test print self-patterns are as follows:
Paper transport
Approx.4mm
Approx.4mmApprox.4mm
128dot
1dot
Approx.4mm
128dot
(Paper)
1dot
1dot
1dot
1dot
A 1-dot black line is printed for each 128 dots.
The areas where the broken lines pass (blocks at
the right end and bottom of the paper) are not
necessarily square.
1dot
2-2. Test Print Operating Method
(1)Open the rear cover according to the procedure described in section 1-1 of chapter 3.
(2)Turn ON the power switch.
(3)When the printer enters the standby state, insert a mini-screwdriver into the elec. box cover hole to short the two
pins of the J32 on the main logic board.
(4)Shorting these two pins causes test print to start.
– 54 –
Page 59
3.Control
3-1. Error Massages
MAINTENANCE GUIDE
LCD Display
PRINTER ERROR
CALL SERVICE 01
PRINTER ERROR
CALL SERVICE 03
PRINTER ERROR
CALL SERVICE 04
PRINTER ERROR
CALL SERVICE 05
PRINTER ERROR
CALL SERVICE 06
PRINTER ERROR
CALL SERVICE 07
PRINTER ERROR
CALL SERVICE 08
PRINTER ERROR
CALL SERVICE 10
PRINTER ERROR
CALL SERVICE 11
Meaning
Fuser assy malfunction
Scanner motor malfunction
Improper communication
Cyclic Redundancy Check error in main ROM program
Cyclic Redundancy Check error in resident font ROM
Read/Write test error in on-board RAM
Read/Write test error in expansion RAM
Cyclic Redundancy Check error in EEPROM
Read/Write test error in EEPROM
PRINTER ERROR
CALL SERVICE 20
PRINTER ERROR
CASS: REFILL ???
PRINTER ERROR
LCAS: REFILL ???
PRINTER ERROR
TRAY: REFILL ???
PRINTER ERROR
LOAD ??? CASS.
PRINTER ERROR
LOAD ??? LCAS.
PRINTER ERROR
CASS: CHANGE ???
PRINTER ERROR
LCAS: CHANGE ???
PRINTER ERROR
TRAY: CHANGE ???
PRINTER ERROR
CLOSE COVER
NVM error
Cassette is current feeder; No paper in cassette (???: Page size)
Lower cassette is current feeder; No paper in lower cassette (???: Page size)
Front tray (multi-purpose tray) is current feeder; No paper in front tray
(???: Page size)
Cassette is current feeder; No cassette in cassette slot (???: Page size)
Lower cassette is current feeder; No cassette in lower cassette slot (???: Page size)
The size of paper set in cassette does not match one set in the control panel, etc.
(???: Page size)
The size of paper set in the lower cassettes does not match one set in the control panel, etc.
(???: Page size)
The size of paper set in the front tray (multi-purpose tray) does not match one set in the
control panel, etc. (???: Page size)
Front cover open
– 55 –
Page 60
MAINTENANCE GUIDE
LCD Display
PRINTER ERROR
PAPER JAMMING
PRINTER ERROR
SET EP CARTRIDGE
Paper jamming
No EPX toner cartridge
Meaning
3-2. ROS Control
3-2-1. Scanner Motor Rotation
ON/OFF control of rotation of the scanner motor can be performed as follows according to each operating mode:
Operating modeON/OFF control of scanner motor rotation
On-line modeControl by main logic board
Test print modeOn turning on power, rotation starts, constantly remaining in the ON state.
Revolutions of the scanning motor corresponding to resolutions are as follows:
ResolutionRevolution
300dpi6614RPM
dpi (dot per inch: the number of dots per inch)
RPM (revolutions per minute)
3-2-2. Warming up of ROS
On starting warming up of the ROS, the scanner motor rotates, the interval of SOS signals becomes shorter than the
READY standard value three times in succession, leading to the termination of the ROS warming up (the scanner motor
is rotating at constant speed).
3-2-3. ROS Standard Value
ROS standard valueContents
READY standard valueInterval of SOS signals corresponding to over 98% of the specified revolution of the
scanner motor
FAIL standard valueInterval of SOS signals corresponding to below 90% of the specified revolution of the
scanner motor
Reference: Runaway of the scanner motor including a speed increase of over 1% prevents a laser beam from entering into
the SOS sensor. When FAIL standard value is not obtained, an error message of “CALL SERVICE 03” is
displayed.
– 56 –
Page 61
MAINTENANCE GUIDE
3-3. Fuser Control
3-3-1. Fuser Control Method
ON/OFF control of the heater rod is performed based on fuser control temperature.
While the ROS is warming up and the main motor is being stopped, use the standby temperature for the fuser control
temperature. When the main motor is running except for warming up time (e.g., during print operation and erase cycle),
use the the running temperature for the fuser control temperature.
3-3-2. ON/OFF Control of the Heater Rod
ON/OFF control of the heater rod is performed based on the following rules:
• With fuser control temperature of below approx. -2°C (fuser ON temperature), the heater rod goes ON.
• With fuser control temperature of above ±0 °C (fuser OFF temperature), the heater rod goes OFF.
3-3-3. Fuser Warming up
On starting warming up of the fuser, the heater rod lights, and when the temperature of the heat roll surface (detection
temperature of the temp. sensor assy’s thermistor) reaches the fuser control temperature (standby temperature), the fuser
has finished warming up. The main motor operates during warming up of the fuser.
3-3-4. List of Fuser Temperatures
Temperature
High trouble temperatureApprox. 185°C (standby temperature + approx. 35°C)
Fuser OFF temperatureFuser control temperature ±0 °C
Fuser control temperature
Fuser ON temperatureFuser control temperature –2 °C
Low trouble temperatureApprox. 125°C
When the print operation is interrupted due to the OFF of the interlock switch, paper jam, removal of a paper cassette or
power OFF, an erase cycle is performed in the first recovery (when the interlock switch is ON, a paper cassette is mounted,
and power is ON). In an erase cycle, the main motor operates to output CR (DC) and TR(–) of the HVPS.
Note 1: An erase cycle stops by turning the interlock switch OFF, removing the paper cassette and activating the exit
sensor. An erase cycle resumes by turning the interlock switch on, mounting a paper cassette and turning power
ON.
Note 2: An erase cycle is not performed when the regi. sensor or exit sensor is actuated during recovery (when the
interlock switch is ON, a paper cassette is mounted, and power is ON).
– 57 –
Page 62
MAINTENANCE GUIDE
3-5. Cleaning Cycle
A cleaning cycle is performed with power and the CRU switch ON and when printing is completed (except for during
continuous printing).
Cleaning cycles include the following two types:
• Warm up cleaning (when power and the CRU switch are ON)
• Cycle out cleaning (when printing is completed)
In a cleaning cycle, the main motor operates and each output of the HVPS is output in constant timing.
Note 1: A cleaning cycle stops by turning the interlock switch OFF, removing the paper cassette and actuating the exit
sensor. A cleaning cycle resumes by turning the interlock switch ON, mounting a paper cassette, and turning
power ON.
Note 2: Warm up cleaning is performed only in the on-line mode.
Note 3: Completion of both warm up cleaning and fuser warm up causes warm up of the printer to complete.
3-6. Paper Jam Detection
To detect presence of the paper and whether or not the paper has been normally fed, the following paper sensors are
provided:
• Regi. Sensor
• Exit Sensor
The MCU PCB determines whether paper is jammed by checking whether paper is present or absent at the sensor at times
stored in the memory. If it detects a jam, the MCU PCB immediately stops printing, and send a signal to the main logic
board to notify the jam. The main logic board command the control panel to display the error message “PAPER
JAMMING”
The MCU PCB detects a jam in any of the following conditions:
• Inlet chute haste jam
After the feed solenoid or the pick up solenoid is ON, the paper reach the regi. sensor within the required time (E2-
1).
• Inlet chute delay jam
After the feed solenoid or the pick up solenoid is ON, the paper does not reach the regi. sensor within the required time
(E2-2).
• Exit roll delay jam
After the regi. sensor detects the leading edge of the paper, the paper does not reach the exit sensor within the required
time (E3).
• Exit roll stationary jam
After the regi. sensor detects the leading edge of the paper, the paper does not clear the exit sensor within the required
time (E4).
• Remaining jam
After power is switch ON, and the printer delivers automatically to the tray, the paper remains at the each paper sensor.
Coordinates of connectors corresponding to “4-1. P/J Layout Drawing” are shown below.
P/JRemark
213•For use in thermistor of temp.
11G5• P/J on MCU PCB
12E6• P/J on MCU PCB
13E6• P/J on MCU PCB
14E5• P/J on MCU PCB
15F5• P/J on MCU PCB
16F5• P/J on MCU PCB
17F5• P/J on MCU PCB
18E5• P/J on MCU PCB
19G5• P/J on MCU PCB
21F5• P/J on MCU PCB
31G6
32E6
51I4• For use in power supply for
101I3
111F5• P/J on HVPS
112F14
Coordi-
nates
• P/J in LVPS assy
sensor assy
• Connection between MCU
PCB and main logic board
• P(plug) on MCU PCB
• For test print use
• P/J on main logic board
main logic board
• Connection between LVPS
assy and fuser assy
• P/J of the rear side of ROS
assy
P/JRemark
113H12
114F13• P/J of ROS assy bottom
115
116E28• P/J on feeder PCB
118H3• P/J on CRU sensor PCB
119G3• P/J of exit sensor
120F20• P/J of regi. sensor
121G20• P/J of MBF sensor
201
202
301E19
CRG4• P/J on feeder HVPS
DBE4• P/J on feeder HVPS
TRF4• P/J on feeder HVPS
RTNE5• A pair of P/J on HVPS
TR-TH19
Coordi-
nates
• P/J of the left side of ROS
assy
E27
E28
F28• P/J on feeder PCB
F29• P/J on feeder PCB AUX
F28• P/J on feeder PCB
F29• P/J on feeder PCB AUX
• Connection between main-
frame and feeder assy
• Connection between feeder
assy and optional feeder unit
• Connection between MCU
PCB and pick up solenoid
• P/J on the back of trans. chute
assy
Note 1: While P/J2 is in LVPS assy, silk print on LVPS assy board is indicated as “P12.”
Note 2: P/J115, P/J201 and P/J202 are in both tray 1 (upper feed unit) and tray 2 (lower feeder unit: optional).
Note 3: Descriptions of P/J Layout Drawings concerning the main logic board, transit board, RAM board and ROM
board MS are omitted.
– 62 –
Page 67
5.Connection Wiring Diagram
5-1. General Connection Wiring Diagram
LVPS ASSY
PL 6.1
MAINTENANCE GUIDE
P/J2
INLET
For
LS-5TT
P/J1
P/J3
P/J11
RAM BOARD
PL 6.11
J1
J2
TRANSIT
BD RAM
PL 6.17
J1
J12
P/J6
ROM BOARD
MS
PL 6.16
J1
J2
TRANSIT
BD PDL
PL 6.18
J1
J7
MAIN LOGIC BOARD
PL 6.19
J10
J1
FONT
CARTRIDGE
PL 6.15
P/J200
CONSOLE ASSY
PL 3.32
FAN
PL 6.5
PICK UP SOLENOID
PL 3.24
EXIT SENSOR
PL 4.29
INLET CHUTE ASSY
PL 3.15
REGI. SENSOR
PL 3.17
P/J5
J8J1J9
J2
RAM MODULE
1MB ASSY
PL 6.12
P/J301
P/J120
P/J11
MCU PCB
PL 6.4
P32
P31
J4
P/J18
P/J17
P/J16P/J119
P/J12
P/J19
P/J13P/J115
P/J14
P/J101
P/J112
P/J114
P/J113
P/J116
P/J201P/J202
FEED SOLENOID
PL 2.3
P/J115
P/J201P/J202
FEED SOLENOID
PL 7.3
PL 8.3
FUSER ASSY
PL 4.1
ROS ASSY
PL 5.2
FEEDER PCB
PL 2.15
TURN SOLENOID
PL 2.4
FEEDER PCB AUX
PL 7.15
PL 8.15
TURN SOLENOID
PL 7.4
PL 8.4
DRIVE ASSY
PL 5.5
MBF SENSOR
PL 3.27
P/J121
HVPS
PL 6.2
P/J RTNP/J RTNP/J TRP/J DBP/J CR
TRANS. CHUTE ASSY
PL 3.12
: Indicates connections where screws are used.
(Grounding is done through the LVPS frame.)
: Indicates that parts vary according to the
model type. Refer to Section 9 in Chapter 6.
P/J15
P/J111
P/J TR-T
BTR ASSY
PL 3.11
BTR ASSY
PL X.Y
– 63 –
P/J118
CRU SENSOR PCB
PL 5.7
EARTH PLATE ASSY
PL 6.6
EPX TONER
CARTRIDGE
PL 5.1
: Indicates connections through the harness.
: Indicates a connection in the interior of the part.
: Indicates the name of the part.
: Indicates section "X", drawing number "Y"
on the Parts List in Chapter 6.
Page 68
MAINTENANCE GUIDE
5-2. Connection Wiring Drawing between Parts
The connection wiring drawing is divided into 11 sections to show detailed connections between parts.
(1)[LVPS assy ↔ MCU PCB]
• Connection between main logic board and console assy
(10) [LVPS assy ↔ main logic board ↔ MCU PCB]
• Connection between LVPS assy and main logic board
• Connection between main logic board and MCU PCB
(11) [ROM Board MS ↔ Transit BD PDL ↔ Main Logic Board ↔ Transit BD RAM ↔ RAM Board]
• Connection between ROM board MS and transit BD PDL board
• Connection between transit BD PDL board and main Logic board
• Connection between main logic board and transit BD RAM board
• Connection between transit BD RAM board and RAM board
– 64 –
Page 69
• Cautionary instructions for using connection wiring drawing
MAINTENANCE GUIDE
Description
MCU PCB
PLX.Y
MAIN MOTOR
220-240V PRINTER
P/J11
–X⊃
Indicates the part listed in “Chapter 6. Parts List,” denoting the drawing
number “Y” in Section “X” of the same chapter.
Indicates a functional part, denoting its name.
Indicates a different content depending on specifications, denoting the
relevant specification.
P,–: Show the plug side of the connector.
J, ⊃ and : Show the jack side of the connector.
X: Indicates a pin number of the connector.
Indicates a connection between wires.
Indicates connection which differs depending on specifications.
Indicates connection with a screw.
⊃
24VDC
HEATER ROD ON(L) 4.2VDC
5VDC
SG
FG
RTN
*
Indicates connection by wiring, etc., denoting its signal line name and
contents.
Indicates a function and a logical value showing operating condition of a
signal (low: L, high: H), denoting a voltage when the value of a signal is low.
DC voltage shows a value measured when the minus side is connected to
SG.
SG: Indicates signal ground.
FG: Indicates frame ground.
RTN: Indicates return.
The area between SG and RTN is conducting.
FG and SG include a connective type and a separate one.
Indicates a reference item related to a section with this mark.
– 65 –
Page 70
MAINTENANCE GUIDE
5-2-1. LVPS Assy ↔ MCU PCB
LVPS ASSY
PL 6.1
RELAY
FG
INTER-
LOCK
SWITCH
–
–
P/J2
1
2
MCU PCB
P/J11
HEATER ROD ON(L) 4.2VDC
SG
VS
SG
5VDC-LD
5VDC
SG
RTN
RTN
24VDC
24VDC
24VDC
TEMP.
SG
P101
⊃
⊃
–
4
–
1
–
⊃
1
–
⊃
2
–
⊃
3
–
⊃
4
–
⊃
5
–
⊃
6
–
⊃
7
–
⊃
8
–
⊃
9
–
⊃
10
–
11
⊃
–
12
⊃
–
⊃
13
–
14
⊃
PL 6.4
P15
–8
P18
–3
Signal line nameReference
5VDC-LDLD power voltage of LD assy of ROS assy
VSVoltage drop signal: Outputs 5V DC when power is OFF.
TEMP.Data of temp. sensor assy’s thermistor
*1: Short prevention of power voltage output from LVPS assy
Output status
: Output continues during shorting.
✕: Output stops during shorting.
5VDC-LD5VDC24VDC
5VDC-LD✕A
✕A: Automatic restore after release of
shorting
✕B: Output restores by turning power OFF
5VDC✕B✕B✕B
24VDC✕A✕A✕A
Short output
after release of shorting and by turning power ON again 2 or 3 minutes
later.
*2: Stopping output by no-load condition of LVPS assy
When power is turned ON while making LVPS assy no-load by removing the connector (P/J11) on MCU PCB,
output decreases after a little while (about 1 minute), and entire output stops.
Turn power OFF, connect the connector (P/J11) to provide load, and, about 5 minutes later, turn power ON again,
and output restores.
– 66 –
Page 71
5-2-2. LVPS Assy ↔ Fuser Assy
LVPS ASSY
PL 6.1
J11
⊃
⊃
14
13
MAINTENANCE GUIDE
FUSER ASSY
PL 4.1
P/J2
–
2
–
1
INTERLOCK
SWITCH
RELAY
MAIN POWER
SWITCH
100-115V PRINTER
P/J101
⊃
⊃
TEMP.
SG
FG
AC N
AC L
–
–
–
–
–
220-240V PRINTER
–
–
–
–
–
1
4
5
2
6
P/J101
1
4
5
3
6
⊃
⊃
⊃
⊃
⊃
⊃
⊃
⊃
⊃
⊃
TEMP. SENSOR ASSY
PL 4.11
THERMISTOR
H/R BEARING L
PL 4.15
HEATER ROD
PL 4.13
FUSE
PL 4.9
FG
THERMOSTAT
PL 4.8
Signal line nameReference
TEMP.Data of temp. sensor assy’s thermistor
AC NNeutral side of AC input from power supply
AC LLine side of AC input from power supply
*1: Fusing temperature of fuse; ambient temperature, 141°C
*2: Contact open temperature of thermostat; contact temperature, 150°C
*3: Rated power of heater rod
100-115 V printer, 280±14 W; 220-240 V printer, 350±17.5 W
*4: Resistance value of temp. sensor assy’s thermistor
Temperature (°C)102030150160170180
Resistance value (KΩ)348~526223~327146~2092.9~3.42.3~2.61.8~2.11.4~1.7
– 67 –
Page 72
MAINTENANCE GUIDE
5-2-3. MCU PCB ↔ ROS Assy
MCU PCB
P15
9–
PL 6.4
–
–
–
–
–
–
–
–
–
–
–
–
–
P/J12
1
2
3
4
5
6
7
8
9
10
11
12
13
⊃
⊃
⊃
⊃
⊃
⊃
⊃
⊃
⊃
⊃
SCANNER MOTER ON(L) 4.1VDC
⊃
⊃
⊃
DATA
5VDC
MO
VL2
VL1
SG
5VDC-LD
SPI 2
SPI 1
SG
RTN
24VDC
P/J112
⊃
7
⊃
6
⊃
5
⊃
4
⊃
3
⊃
2
⊃
1
P/J114
⊃
6
⊃
5
⊃
4
⊃
3
⊃
2
⊃
1
–
–
–
–
–
–
–
SCANNER ASSY
–
–
–
–
–
–
ROS ASSY
PL 5.2
LD ASSY
SOS PCB
–
–
–
P/J19
1
2
3
⊃
⊃
⊃
SG
SOS
5VDC
P/J113
⊃
3
⊃
2
⊃
1
–
–
–
Signal line nameReference
DATA
A signal to cause emission of the LD from MCU PCB to LD assy
(LD ON(L) 3.7 V DC)
MOMonitoring of output to LD based on data (for adjusting LD power)
VL2, VL1Adjusts LD power.
5VDC-LDLD power voltage of ROS assy’s LD
SPI 2, SPI 1Controls scanner motor revolution. SPI 1=“H”, SPI 2=“L” for a resolution of 300 dpi
SOS
Start reference signal for scanning by ROS assy’s scanner motor based on a laser
DB ON(L) 24VDCDB output signal (both DC and AC components are output)
TR(+) ON(L) 24VDCOutput signal of TR plus side
TR ON(L) 24VDCOutput signal of TR (TR is output on both plus and minus sides)
CR(DC) ON(L) 24VDCOutput signal of DC component of CR
CR(AC) ON(L) 24VDCOutput signal of AC component of CR
5VDC-LDLD power supply of ROS assy’s LD assy
EP CHECK ON(L) 5VDCDetection signal of the presence or absence of EPX toner cartridge
CROutput from HVPS to BCR
DBOutput from HVPS to magnetic roll
Troubleshooting can be carried out most effectively by first confirming the problem, and checking the various factors
involved in advance, before using FIP (Fault Isolation Procedure) to pinpoint the problem.
1-1. Flow of Breakdown Recovery Steps
The following flowchart shows the steps taken when a breakdown occurs.
Confirmation of
conditions/problem
Advance confirmation
Start
Level 1 FIP
Chapter 4. Maintenance
Guide
Level 2 FIP
Confirmation of
breakdown recovery
Preventive maintenance
End
1-2. Advance Confirmation
Before beginning troubleshooting operations, always check the items noted below.
a. Make sure the power supply voltage is within the specified values. (Measure the voltage at the power supply outlet.)
b. Make sure the power cord has not been damaged, shorted, or disconnected, and that it is connected correctly.
c. Make sure the equipment has been grounded properly.
d. Avoid installing the printer in a location where it is exposed to extremely high or low temperatures, high or low
humidity, or sudden changes of temperature.
e. The printer should not be located in a hot or humid area (such as near a water faucet or humidifier), near open flames,
or in a dusty place.
f.The printer should not be exposed to volatile gases or combustible gases.
g. The printer should not be exposed to direct sunlight. (If it has to be placed in a sunny location, the window should
be curtained.)
h. The room should be well ventilated.
i.The printer is installed on a solid, level surface.
j.The recommended paper is being used. (if the paper is too thick or too thin, or tends to curl, paper jams or transfer
problems may occur, or prints may be blurred.
– 81 –
Page 86
TROUBLESHOOTING
1-3. Precautions Regarding Operations
1. Electrical box
When checking operations with the cover removed from the electrical box and the power turned on, remove the
connector on the HVPS (P/J111), unless otherwise indicated.
(Since the exit sensor has been removed, however, the error message “PAPER JAMMING” will be displayed on the
control panel when printing is carried out.)
2. Be careful to avoid burns when touching high-temperature components.
3. When working with the equipment, use wrist bands and other means of grounding whenever possible, to discharge
static electricity from the operator’s body and avoid electrical shock.
1-4. Precautions When Carrying Out FIP
1. FIP assumes that the main logic board is functioning normally. However, if the problem cannot be corrected using
the troubleshooting procedures, the main logic board should be replaced and operation checked.
2. When FIP is used to carry out troubleshooting procedures, a normal MCU PCB and EPX toner cartridge should be
on hand and ready for use, in order to distinguish the cause of the breakdown.
3. With the “Step 1” carried out as part of FIP, the components making up the main parts to be confirmed, as well as
any related parts, must be checked in addition to the parts listed under “Main Parts to be Checked”.
4. When the FIP procedures indicate that the power should be turned on, this should be done in online mode unless
otherwise specified.
5. Connectors are marked as indicated below.
“P/J12” → Indicates that connector (P/J12) is connected.
“P12” → Plug side with connector (P/J12) disconnected (except when connected directly to PCB)
“J12” → Jack side with connector (P/J12) disconnected (except when connected directly to PCB)
6. The item “P/J1-2PIN ↔ P/J3-4PIN” in FIP indicates that the positive (+) side of the measuring instrument should
be connected to Pin 2 of P/J1, and the negative (–) side should be connected to Pin 4 of P/J3 for measurement.
7. With the item “P/J1 ↔ P/J2” in FIP, please refer to Chapter 4, Section 5, “Connection Wiring Diagram”, and measure
all of the corresponding terminals between P/J1 and P/J2.
8. When measuring the voltage, set the EPX toner cartridge and paper cassette in place even if they are not particularly
required for the measurement, and close the front cover (the interlock switch will be ON). Then turn on the power
supply and measure the voltage.
9. The values noted in FIP should be taken as a general guide, and if the value measured for the voltage is in close
proximity to the rated voltage value, it should be judged acceptable.
10. Parts which must always be removed, or operation steps to be carried out in order for confirmation to be carried out
in FIP are not marked in any particular way.
11. Replacement of parts which are considered to be possible sources of problems is indicated in FIP. Replace those parts,
as well as their component parts, and confirm the operation.
– 82 –
Page 87
2.Level 1 FIP
Problem which
causes error message to be displayed
TROUBLESHOOTING
2-1. CALL SERVICE 20
2-2. CALL SERVICE 04
CALL SERVICE 05
CALL SERVICE 06
CALL SERVICE 07
CALL SERVICE 10
CALL SERVICE 11
2-3. CALL SERVICE 08
2-4. CALL SERVICE 03
2-5. CALL SERVICE 01
2-6. CLOSE COVER
Start
2-7. PAPER JAMMING
2-8. SET EP CARTRIDGE
2-9. LOAD ??? CASS.
LOAD ??? LCAS.
3. Level 2 FIP
2-10. CASS :REFILL ???
LCAS :REFILL ???
TRAY:REFILL ???
2-11. CASS :CHANGE ???
LCAS :CHANGE ???
TRAY:CHANGE ???
Problems with operation2-12. Abnormal Operation
Problems with image quality4. Image Defects
– 83 –
Page 88
TROUBLESHOOTING
2-1. Control Panel Displays the Error Message “CALL SERVICE 20”
StepCheck
1Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
• Main parts to be checked:
(1) MCU PCB
2Does problem recur if power is turned on again?
3Does problem recur if power is turned off and on several times?
*1: The problem is thought to be caused by external noise, but just to be sure, go on to Section 3-21, “Noise”, and check
as described in this section.
Note: If the problem recurs even after the MCU PCB is replaced with a normal one, check as described in Section 3-21,
“Noise”.
YESNO
To step 2
Replace MCU
PCB.
Replace MCU
PCB.
Measure
Replace or
reinstall.
To step 3
Processing
completed *1.
2-2. Control Panel Displays the Error Message “CALL SERVICE 04,05,06,07,10,11”
StepCheck
YESNO
Measure
1Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
• Main parts to be checked:
(1) Main logic board
2Does problem recur when power is turned on again?
3Does problem recur if power is turned off and on several times?
*1: The problem is thought to be caused by external noise, but just to be sure, go on to Section 3-21, “Noise”, and check
as described in this section.
Note: If the problem recurs even after the main logic board is replaced with a normal one, check as described in Section
3-21, “Noise”.
To step 2
Replace main
logic board.
Replace main
logic board.
Replace or
reinstall.
To step 3
Processing
completed *1.
– 84 –
Page 89
2-3. Control Panel Displays the Error Message “CALL SERVICE 08”
TROUBLESHOOTING
StepCheck
1Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
• Main parts to be checked:
(1) Optional RAM board
2Does problem recur if power is turned on again?
3Does problem recur if power is turned off and on several times?
*1: The problem is thought to be caused by external noise, but just to be sure, go to Section 3-21, “Noise”, and check
as described in this section.
Note: If the problem recurs even after the optional RAM board is replaced with a normal one, check as described in
Section 3-21, “Noise”.
YESNO
To step 2
Replace optional
RAM board.
Replace optional
RAM board.
Measure
Replace or
reinstall.
To step 3
Processing
completed *1.
2-4. Control Panel Displays the Error Message “CALL SERVICE 03”
StepCheck
YESNO
Measure
1Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Does the problem occur when the power is turned on?
3(Check power supply to heater rod)
With the fuser assy cold, see if the heater rod lights up when the
power is turned on.
4Does the problem occur while the fuser is warming up? *1
5(Check power supply of heater rod) *1 *2
100-115V models: Is the voltage range between P/J101-2PIN
↔ P/J101-6PIN 90-132 VAC?
220-240V models: Is the voltage range between P/J101-3PIN
↔ P/J101-6PIN 198-264 VAC?
• Measure the voltage while the fuser is still warming up,
before an error message is displayed.
Measure
YESNO
To step 2
To section 3-6
To step 4
To step 5
To section 3-6
Replace or
reinstall.
To step 3
To section 3-5
To step 6
Replace LVPS
assy.
6Does the heater rod go on and off (light up and go out) after the
fuser has finished warming up? *1
7(Check LVPS assy)
Is 4.2 VDC being supplied between J11-1PIN ↔ J11-2PIN?
•
Check before the output is stopped by the no-load status of the
LVPS assy (within 30 seconds of the power being turned on).
8(Check heater rod ON signal) *1 *2
Is the voltage between P/J11-1PIN ↔ P/J11-2PIN 0 VDC
while the fuser is warming up, and 4.2 VDC after the fuser has
finished warming up?
*1: The warming-up status of the fuser is checked by checking the ON/OFF status of the heater rod and the operation of
the main motor.
*2: Check with the connector (P/J111) on the HVPS disconnected.
To section 3-6
To step 8
Replace LVPS
assy.
To step 7
Replace LVPS
assy.
Replace MCU
PCB.
– 86 –
Page 91
2-6. Control Panel Displays the Error Message “CLOSE COVER”
TROUBLESHOOTING
StepCheck
1Is the front cover assy closed?
2Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
• Main parts to be checked:
(1) MCU PCB, (2) LVPS assy, (3) Link assy
3(Check link assy)
With the link assy, check to see that the interlock switch on the
LVPS assy is turned on when the front cover assy is closed, and
turned off when the front cover assy is opened.
4(Check interlock switch on LVPS assy)
Is the interlock switch functioning normally?
To step 2
To step 3
To step 4
Replace MCU
PCB.
2-7. Control Panel Displays the Error Message “PAPER JAMMING”
StepCheck
1Check parts with different specifications for problems with
usage, defective installation, breakage, deformation, and adhesion of foreign matter.
• Main parts to be checked:
(1) Inlet chute assy, (2) Regi. sensor, (3) Lower chute assy
(4) BTR assy, (5) Take away roll assy, (6) Exit sensor
(7) Exit actuator, (8) Fuser assy, (9) Pick up roll assy
(10) Pick up solenoid, (11) Bottom plate assy, (12) Link assy
(13) Trans. chute assy, (14) MCU PCB, (15) Drive assy
(16) EPX toner cartridge, (17) Paper cassette
(18) Feeder assy, (19) Optional feeder unit
(20) Top cover assy, (21) Harness assy sensor
(22) LVPS assy, (23) Front cover assy
To step 2
Measure
YESNO
Close the assy.
Replace or
reinstall.
Replace link assy.
To section 3-2
Measure
YESNO
Replace or
reinstall.
2Does the problem occur when the power supply is turned on?
3(Check main motor)
Is the main motor rotating normally?
4(Check drive assy)
Are the various gears of the drive assy rotating normally?
• Rotate the main motor gears by hand to check them.
5(Check exit roll assy rotation)
Are the exit roll assy of the fuser assy and the pinch roller of the
fuser cover assy rotating normally?
• Rotate the main motor gears by hand to check them.
6(Check take away roll assy)
Is the take away roll assy rotating normally?
With the fuser assy and EPX toner cartridge removed, rotate the
main motor gears by hand to check them.
– 87 –
To step 22
To step 4
To step 5
To step 6
To step 7
To step 3
To section 3-17
Replace drive
assy.
Replace fuser
assy.
Replace take away
roll assy.
Page 92
TROUBLESHOOTING
StepCheck
7(Check pinch roller of pick up roll assy)
Is the pinch roller of the pick up roll assy rotating normally in
conjunction with the rotation of the take away roll assy?
• With the fuser assy and EPX toner cartridge removed, rotate
the main motor gears by hand to check them.
8Is paper being supplied from the front tray (multi-purpose
tray)?
9(Check retard pad assy)
Is the retard pad assy of the lower chute assy coming in contact
with the pick up roll?
10(Check paper cassette)
When the paper cassette is set in place, is the paper in the paper
cassette lifted upwards normally?
• Check visually from the rear side of the machine.
11(Check no paper actuator) *1
Does the no paper actuator of the feeder PCB {feeder PCB aux}
move smoothly?
Measure
YESNO
To step 8
To step 9
To step 26
To step 11
To step 12
Replace pick up
roll assy.
To step 10
Replace lower
chute assy.
Replace the paper
cassette of the
pertinent tray.
Replace the no
paper actuator of
the pertinent tray.
12(Check no paper sensor) *1
Is the no paper sensor of the feeder PCB {feeder PCB aux}
functioning normally?
13(Check feed roll assy)
Does the feed roll assy feed paper properly from the paper
cassette?
14(Check paper cassette)
Is the pinch roller of the paper cassette rotating smoothly?
• Remove the paper cassette and rotate the pinch roller by hand
to check it.
15(Check drive assy)
Are the gears of the drive assy rotating normally in relation to
the gears of the EPX toner cartridge?
16(Check link assy)
When the front cover assy is closed, does the link assy open the
drum shutter of the EPX toner cartridge?
• The protruding section on the left end of the EPX toner
cartridge drum shutter should be lifted up by the link assy
when it moves.
17(Check trans. chute assy)
When the BTR assy is rotated by hand, does it turn smoothly?
• Do not touch any part of the BTR assy except the gears.
To step 13
To step 14
To step 15
To step 16
To step 17
To step 18
To section 3-10
Replace the feed
roll assy of the
pertinent tray.
Replace the paper
cassette of the
pertinent tray.
Replace drive
assy.
Replace link assy.
Replace trans.
chute assy.
– 88 –
Page 93
TROUBLESHOOTING
StepCheck
18(Check eliminator of trans. chute assy)
Is there any dirt or grime clinging to the eliminator of the trans.
chute assy?
19(Check eliminator of trans. chute assy)
Is there conductivity between the eliminator of the trans. chute
assy and the PTN (or the SG)?
20(Check drive assy)
Are the gears of the drive assy rotating normally in relation to
the gear idler of the fuser assy?
• Rotate the main motor gears by hand to check them.
21(Check rotation of heat roll/pressure roll)
Are the heat roll/pressure roll of the fuser assy rotating normally?
• Rotate the main motor gears by hand to check them.
22Is there any paper or other material in the exit actuator section?
Measure
YESNO
To step 19
To step 20
To step 21
To step 22
To step 23
Replace trans.
chute assy or
cleaning.
Replace wire assy
eliminator.
Replace drive
assy.
Replace fuser
assy.
Remove the paper
or other material.
23(Check exit actuator)
Does the exit actuator move smoothly away from the sensor
section of the exit sensor when paper is present, and then move
to block off the sensor section of the exit sensor when there is
no paper present?
24(Check exit sensor)
Is the exit sensor functioning normally?
25Is there any paper or other material in the regi. actuator section?
26(Check regi. actuator)
Does the regi. actuator move smoothly away from the sensor
section of the regi. sensor when paper is present, and then move
to block off the sensor section of the regi. sensor when there is
no paper present?
27(Check regi. sensor)
Is the regi. sensor functioning normally?
*1: This is noted for both Tray 1 (upper cassette feeder) and Tray 2 (lower cassette feeder). To distinguish Tray 1 from
Tray 2, items concerning Tray 2 are enclosed in brackets { }.
To step 24
To step 25
To step 26
To step 27
Replace MCU
PCB.
Replace fuser assy
or exit actuator.
To section 3-7
Remove the paper
or other material.
Replace inlet
chute assy.
To section 3-8
– 89 –
Page 94
TROUBLESHOOTING
2-8. Control Panel Displays the Error Message “SET EP CARTRIDGE”
StepCheck
1Has the EPX toner cartridge been set in position?
2Check parts with different specifications for problems with
usage, defective installation, breakage, deformation, and adhesion of foreign matter.
On the paper cassette, have the positions of the size springs (the
section which comes in contact with the paper cassette) changed,
so that the ON/OFF combinations of the four paper size switches
for the feeder PCB {feeder PCB aux} match the paper size?
• As the paper cassette is set in place, visually check the
clearance at the back of the machine.
4(Check paper size switch data) *1 *2
Does the paper size switch data match the ON/OFF combinations of the four paper size switches for the feeder PCB {feeder
PCB aux}?
• Change the positions of the size springs (the section which
comes in contact with the paper cassette) to check the
alignment.
*1: This is noted for both Tray 1 (upper cassette feeder) and Tray 2 (lower cassette feeder). To distinguish Tray 1 from
Tray 2, items concerning Tray 2 are enclosed in brackets { }.
*2: For the correspondence between the paper sizes, the ON/OFF combinations of the paper size switches, and the paper
size switch data, please refer to Chapter 4, Section 5-2-4.
*3: The paper guides on the paper cassette should be lined up to match the paper being used.
– 90 –
To step 3
To step 4
Replace MCU
PCB.
Replace or
reinstall.
Replace paper
cassette.
To section 3-13
Page 95
TROUBLESHOOTING
2-10. Control Panel Displays the Error Message “CASS: REFILL ???” or “LCAS: REFILL ???” or
“TRAY: REFILL ???”
StepCheck
1Is there paper in the pertinent paper supply section?
2Check parts with different specifications for problems with
usage, defective installation, breakage, deformation, and adhesion of foreign matter.
3Is paper being supplied from the front tray (multi-purpose
tray)?
4(Check MBF actuator)
Does the MBF actuator move smoothly?
5(Check bottom plate assy)
When there is no paper in the front tray (multi-purpose tray),
does the MBF actuator move into the notch provided for it in
the bottom plate assy, and when there is paper present, does it
rest on the paper?
Measure
YESNO
To step 2
To step 3
To step 4
To step 5
To step 6
Add paper.
Replace or
reinstall.
To step 7
Replace MBF
actuator.
Replace MBF
sensor assy.
6(Check MBF sensor)
Is the MBF sensor functioning normally?
7(Check paper cassette)
When the paper cassette is set in place, is the paper in the paper
cassette lifted upwards normally?
• Check visually from the rear side of the machine.
8(Check no paper actuator) *1
Does the no paper actuator of the feeder PCB {feeder PCB aux}
move smoothly?
9(Check no paper sensor)
Is the no paper sensor of the feeder PCB {feeder PCB aux}
functioning normally?
*1: This is noted for both Tray 1 (upper cassette feeder) and Tray 2 (lower cassette feeder). To distinguish Tray 1 from
Tray 2, items concerning Tray 2 are enclosed in brackets { }.
Replace MCU
PCB.
To step 8
To step 9
Replace MCU
PCB.
To section 3-9
Replace the paper
cassette of the
pertinent tray.
Replace the no
paper actuator of
the pertinent tray.
To section 3-10
– 91 –
Page 96
TROUBLESHOOTING
2-11. Control Panel Displays the Error Message “CASS: CHANGE ???” or “LCAS: CHANGE ???”
or “TRAY: CHANGE ???”
StepCheck
1Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
2Does the size of the paper set in the paper cassette match the
paper size specified on the control panel?
3Is paper being supplied from the front tray (multi-purpose
tray)?
4(Check regi. actuator)
Does the regi. actuator move smoothly away from the sensor
section of the regi. sensor when paper is present, and then move
to block off the sensor section of the regi. sensor when there is
no paper present?
5(Check regi. sensor)
Is the regi. sensor functioning normally?
Measure
YESNO
To step 2
To step 3
To step 4
To step 5
Replace MCU
PCB.
Replace or
reinstall.
Match the paper
sizes.
To section 2-10
Replace inlet
chute assy.
To section 3-8
– 92 –
Page 97
2-12. Abnormal Operation
TROUBLESHOOTING
No error message is displayed, regardless of whether
or not the front cover assy is opened.
No error message is displayed, regardless of whether
or not the EPX toner cartridge has been set in place.
No error message is displayed, regardless of whether
or not there is a paper cassette in the slot.
No error message is displayed, regardless of whether
or not there is any paper in the cassette.
Printing is carried out with a size other than the
specified size.
Power is not supplied even though the power supply
switch is turned on.
(No LCD display appears and the fuser does not
begin warming up.)
Abnormal operation
There is a problem with the LCD display.
To Section 2-6
To Section 2-8
To Section 2-9
To Section 2-10
To Section 2-11
To Section 2-12-1
Section 3 Level 2 FIT
To Section 2-12-2
The LED does not display anything.
The key switches do not function when they are
turned on.
There is a problem with the printing operation.
The drive assy does not operate.
The fan does not rotate.
To Section 2-12-3
To Section 2-12-4
To Section 2-12-5
To Section 2-12-6
To Section 2-12-7
– 93 –
Page 98
TROUBLESHOOTING
2-12-1. Power is not Supplied
StepCheck
1Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
Are the voltages as follows?
24VDC between J11-10PIN ↔ J11-2PIN, J11-11PIN ↔
J11-2PIN, J11-12PIN ↔ J11-2PIN
5 VDC between J11-5PIN ↔ J11-2PIN, J11-6PIN ↔
J11-2PIN
• Disconnect one of the connectors (P/J11) from the MCU
PCB, and after about 5 minutes, turn on the power and check
the voltages.
Check before the output is stopped by the no-load status of the
LVPS assy (within 30 seconds of the power being turned on).
3Does the fan rotate when the power is turned on?
Measure
YESNO
To step 2
To step 3
Replace MCU
PCB.
Replace or
reinstall.
Replace LVPS
assy.
To step 4
4(Check main logic board) *1
Disconnect connector (P/J5) and wait 2-3 minutes. Then turn
on the power and check to see if a display appears on the LCD
and if the fan rotates.
5(Check HVPS) *2
Disconnect connector (P/J111) from the HVPS. Then turn on
the power and see if a display appears on the LCD and if the fan
rotates.
6(Check fan) *2
Disconnect connector (P/J18) from the MCU PCB. Then turn
on the power and see if a display appears on the LCD and if the
fuser begins to warm up.
7(Check drive assy) *2
Disconnect connector (P/J14) from the MCU PCB. Then turn
on the power and see if a display appears on the LCD and if the
fan rotates.
8(Check pick up solenoid) *2
Disconnect connector (P/J17) from the MCU PCB. Then turn
on the power and see if a display appears on the LCD and if the
fan rotates.
Check main logic
board.
Replace HVPS.
Replace fan.
Replace drive
assy.
Replace pick up
solenoid.
To step 5
To step 6
(check all of the
following steps
with the connector disconnected
from the HVPS)
To step 7
To step 8
To step 9
– 94 –
Page 99
TROUBLESHOOTING
StepCheck
9(Check ROS assy) *2
Disconnect connector (P/J12) from the MCU PCB. Then turn
on the power and see if a display appears on the LCD and if the
fan rotates.
10(Check cassette feed section) *1 *2
Disconnect connector (P/J13) from the MCU PCB. Then wait
2-3 minutes and turn on the power. See if a display appears on
the LCD and if the fan rotates.
11(Check Tray 2) *1 *2
Disconnect the optional feeder unit. Then wait 2-3 minutes and
turn on the power. See if a display appears on the LCD and if
the fan rotates.
12(Check feed solenoid of Tray 2) *2
Check for conductivity between J201-1PIN ↔ J201-2PIN at
0Ω on Tray 2.
13(Check turn solenoid of Tray 2) *1
Check for conductivity between J202-1PIN ↔ J202-2PIN at
0Ω on Tray 2.
Measure
YESNO
Replace ROS
assy.
To step 11
To step 12
Replace the feed
solenoid of Tray
2.
Replace the turn
solenoid of Tray
2.
To step 10
To step 16
To step 14
To step 13
Replace feeder
PCB aux.
14(Check feed solenoid of Tray 1) *2
Check for conductivity between J201-1PIN ↔ J201-2PIN at
0Ω on Tray 1.
15(Check turn solenoid of Tray 1) *1 *2
Check for conductivity between J202-1PIN ↔ J202-2PIN at
0Ω on Tray 1.
16(Check ROS assy) *1
Disconnect connector (P/J19) from the MCU PCB. Then wait
2-3 minutes and turn on the power. See if a display appears on
the LCD and if the fan rotates.
17(Check console assy) *1
Disconnect connector (P/J200) from the console assy. Then
wait 2-3 minutes and turn on the power. See if a display appears
on the LCD and if the fan rotates.
*1: Check the shorting of the 5 VDC power supply.
*2: Check the shorting of the 24 VDC power supply.
Replace the feed
solenoid of Tray
1.
Replace the turn
solenoid of Tray
1.
Replace ROS
assy.
Replace console
assy.
To step 15
Replace feeder
PCB.
To step 17
Replace main
logic board.
– 95 –
Page 100
TROUBLESHOOTING
2-12-2. Faulty LCD Display
StepCheck
1Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
• Main parts to be checked:
(1) MCU PCB, (2) Console assy, (3) LVPS assy
2(Check main logic board)
Does a normal display appear when the main logic board is
removed?
3(Check power supply of console assy LCD)
Is the voltage 5VDC between P/J200-A1PIN ↔ P/J200-B1PIN?
4(Check replacement of MCU PCB)
Does the problem occur after the MCU PCB has been replaced
with a normal one?
2-12-3. Faulty LED Display
StepCheck
Measure
YESNO
To step 2
Check main logic
board.
To step 4
Replace console
assy.
Measure
YESNO
Replace or
reinstall.
To step 3
To section 3-1
Processing
completed.
1Check parts with different specifications for problems with
usage, defective installation, breakage, and deformation.
• Main parts to be checked:
(1) MCU PCB, (2) Console assy, (3) LVPS assy
2(Check power supply of console assy LED) *1
Is the voltage 5 VDC between P/J200-A1PIN ↔ P/J200-B1PIN?
3(Check LED on console assy)
When the power supply is turned on, does the LED light up?
4(Check LED ON signal) *1 *2
When the power supply is turned on, is 0 VDC supplied
between the following?
P/J200-A8PIN ↔ P/J200-B1PIN
P/J200-A9PIN ↔ P/J200-B1PIN
P/J200-A10PIN ↔ P/J200-B1PIN
P/J200-B9PIN ↔ P/J200-B1PIN
P/J200-B10PIN ↔ P/J200-B1PIN
*1: Check with the connector (P/J111) disconnected from the HVPS.
*2: The LEDs corresponding to the various pins of P/J200 are as follows:
P/J200-A8PIN → LED (1)
P/J200-A9PIN → LED (2)
P/J200-A10PIN → LED (3)
P/J200-B9PIN → LED (4)
P/J200-B10PIN → LED (5)
To step 2
To step 3
Replace MCU
PCB.
Replace console
assy.
Replace or
reinstall.
To section 3-1
To step 4
Replace MCU
PCB.
– 96 –
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