2
These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specications and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specications contained in this sheet are subject to change
without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not
responsible for errors or omissions in information provided or conclusions
reached as a result of using the specications. By using the information
provided, the user assumes all risks in connection with such use.
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it ready when
you call to ensure a faster service.
SAFETY SYMBOL
Model No.
Serial No.
Voltage
Purchase Date
Business
8:00 am to 4:30 p.m. Central Standard Time
Hours:
Telephone: (800) 264-7827 Local (314) 684-6303
Fax: (800) 396-2677 Local (314) 781-2714
E-mail Parts@star-mfg.com
Service@star-mfg.com
Warranty@star-mfg.com
Website: www.star-mfg.com
Service Help Desk
Authorized Service Agent Listing
Reference the listing provided with the unit
or
for an updated listing go to:
Website: www.star-mfg.com
E-mail Service@star-mfg.com
Mailing Address: Star International Holdings Inc., Company
10 Sunnen Drive
St. Louis, MO 63143
U.S.A
2
LIGHTED WARMER SPECIFICATIONS
Model Capacity
11WLA
11WLA-C/UL 120V 13.6
11WLA-HS
11WLA-HSC/UL 120V 13.6
11WLA-P
11WLA-P-C/UL 120V 13.6
FOOD WARMERS WITH HEATED SPOUTS ARE ACCEPTABLE FOR POTENTIALLY HAZARDOUS FOODS.
* N - Nacho Sign, F - Fudge Sign, CD - Chili Dog Sign, BQ - BBQ Sign, C - Chili Sign, S - Soup Sign
FOOD WARMERS WITHOUT HEATED SPOUTS ARE NOT ACCEPTABLE FOR POTENTIALLY HAZARDOUS FOODS.
11 qt
Volts Hz Amps Depth Width Height
120V
240V 6.8
120V 13.79
120V 13.58
Electrical Dimensions
13.58
60
15.125” 13.25”
Weight Approval Agency
11.5” 17lbs
23lbs +240V 6.9
18.75”
22lbs240V 6.8
UL / CUL
GENERAL INFORMATION
This equipment is designed and sold for commercial use only by personnel trained and experienced in
its operation and is not sold for consumer use in and around the home nor for use directly by the general
public in food service locations.
CAUTION
WARNING
GENERAL INSTALLATION INSTRUCTIONS
These food warmers are equipped for the voltage and wattage indicated on the nameplate mounted to the
bottom panel and are designed for use on alternating current (AC) only.
DO NOT CONNECT TO DIRECT CURRENT (DC).
PUMP INSTALLATION
Follow these simple instructions to install the pump into the heated spout casting.
1. Remove pump from warmer.
2. Swing retainer fastened to the pump heater casting down.
3. Press down on pump plate and turn pump counterclockwise until notches line up with bumps on
black bowl.
4. Lift pump from bowl.
5. Open tin and remove paper label.
6. Place bowl lifter spring in black water bowl with one quart of hot water.
7. Turn on warmer switch "on".
8. Pre-Heat cheese before inserting pump. Pump will not function if cheese is too thick.
9. Be sure bowl lifter spring is placed inside water bowl before inserting container.
10. Place tin or bowl into unit. Bowl lifter spring should be centered under container.
11. Place pump in tin or bowl and line up notches in pump plate with bumps on black bowl.
12. Press down on pump plate until notches are below bumps on black bowl. Turn pump clockwise until
pump spout engages groove in spout casting.
13. Swing lever up to prevent pump spout from disengaging.
3
GENERAL OPERATING INSTRUCTIONS
11W MODELS
These warmers are designed to use stainless steel serving bowls purchased as an option.
Follow these simple steps for setting up the warmer:
1. Before using warmer clean the water food bowl and any accessories furnished with warmer.
2. Fill the warmer bowl with 24 to 36 ounces of water. Add water as required to maintain water
level.
3. Place precooked food into a standard 11quart inset and insert into water bowl.
4. Turn warmer on. The temperature control on these warmers is a combination ON/OFF switch
and thermostatic heat control. The OFF position will turn off the electric current to the heating
element.
5. If preheating is desired set the control to the "HI" position for approximately 10
minutes. Prolonged "HI" setting may result in overcooking or scorching of certain foods.
6. On pump models with a heated spout, pre-heat fudge or cheese before inserting pump. Pump
will not function if fudge or cheese is too thick.
7. Set the dial setting to the number required to maintain the desired temperature.
8. Because the consistency of different foods varies, and because liquids and solids absorb heat
at different rates, it is impractical to specify an exact dial setting. However, at the point between
gures "3" and "4" the temperature is approximately 145o F, the proper holding temperature for
fudge. When the dial is set at the gure "5" the temperature is approximately 170o F, a good
holding temperature for cheese sauce. After pre-heating, set the thermostat to the desired
temperature.
9. Turn the control knob to the "OFF" position when the unit is not in use.
10. Do not keep unit on high heat for more than 45 minutes, as the food product may become
overheated.
CAUTION
DO NOT OPERATE THE UNIT ON HIGH HEAT FOR MORE THAN 45
MINUTES. FOODS MAY BECOME OVERHEATED.
DO NOT TOUCH THE HEATED SPOUT WITHOUT HEAT INSULATING
MITTENS OR OTHER MEANS OF BURN PREVENTION.
DO NOT OPERATE UNIT WITHOUT WATER. CHECK WATER LEVEL
FREQUENTLY.
PUMP SPOUT HEATER
The pump spout heater casting keeps cheese left in the pump spout at or above 140oF when warmer
is allowed to heat for 40 minutes prior to vending through pump. This prevents dispensing cold, dried
cheese.
HELPFUL HINTS FOR BETTER SERVICE
The food product you serve in this warmer, as packed by the manufacturer, represents
a high standard of quality and this quality should be protected by following the
recommendations of the packer in serving of the product.
4