This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modications not expressly approved by the manufacturer could void the user’s authority to operated the equipment under
FCC rules.
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
This equipment complies with FCC radiation exposure limits set forth for uncontrolled equipment and meets the FCC radio
frequency (RF) Exposure Guidelines in Supplement C to OET65. This equipment has very low levels of RF energy that it
is deemed to comply without testing of specic absorption ratio (SAR).
FCC WARNING
Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
For RF interference suppression, if a ferrite core is provided with this device, afx it to the interface cable.
The above statement applies only to equipments marketed in U.S.A.
<Europe model>
English: Hereby, STAR MICRONICS CO.,LTD. declares that this Wireless Device is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC
Deutsch: Hiermit erkl ärt S TAR MI CRONICS CO.,LTD., dass sich d as Gerä t Wireless Device in Übereinstimm ung mit den
[German]
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG bendet.
Svenska: Härmed intygar STAR MICRONICS CO.,LTD. att denna Wireless Device står I överensstämmelse med de väsentliga
[Swedish]
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Español: Por medio de la presente STAR MICRONICS CO.,LTD. declara que el Wireless Device cumple con los requisitos esenciales y
[Spanish]
cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Português
[Portuguese]
Français: Par la présente STAR MICRONICS CO.,LTD. déclare que l’appareil Wireless Device est conforme aux exigences essentielles
[French]
Suomi: STAR MICRONICS CO.,LTD. vakuuttaa täten että Wireless Device tyyppinen laite on direktiivin 1999/5/EY oleellisten
[Finnish]
Italiano: Con la presente STAR MICRONICS CO.,LTD. dichiara che questo Wireless Device è conforme ai requisiti essenziali ed alle
[Italian]
Dansk: Undertegnede STAR MICRONICS CO.,LTD. erklærer herved, at følgende udstyr Wireless Device overholder de væsentlige
[Danish]
Nederlands
[Dutch]
: STAR MICRONICS CO.,LTD. declara que este Wireless Device está conforme com os requisitos essenciais e outras
disposições da Directiva 1999/5/CE.
et aux autres dispositions pertinentes de la directive 1999/5/CE.
vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
krav og øvrige relevante krav i direktiv 1999/5/EF.
: Hierbij verklaart STAR MICRONICS CO.,LTD. dat het toestel Wireless Device in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG
Page 3
Eesti: Käesolevaga kinnitab STAR MICRONICS CO.,LTD. seadme Wireless Device vastavust direktiivi 1999/5/EÜ põhinõuetele ja
[Estonian]
nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
Ελληνική: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ STAR MICRONICS CO.,LTD. ΔΗΛΩΝΕΙ ΟΤΙ Wireless Device ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ
[Greek]
ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Slovensky
[Slovak]
Slovensko
[Slovenian]
Česky: STAR MICRONICS CO.,LTD. tímto prohlašuje, že tento Wireless Device je ve shodě se základními požadavky a dalšími
[Czech]
Magyar: Alulí rot t, STAR MI CRO NIC S CO. ,LTD. n yil atk ozom, h ogy a Wi rel ess Dev ice me gfe lel a von atk ozó al apvetõ
[Hungarian]
Български
[Bulgarian]
Polski: Niniejszym STAR MICRONICS CO.,LTD. oświadcza, że Wireless Device jest zgodny z zasadniczymi wymogami oraz
[Polish]
Malti: Hawnhekk, STAR MICRONICS CO.,LTD., jiddikjara li dan Wireless Device jikkonforma mal-ħtiġijiet essenzjali u ma
[Maltese]
Latviski: Ar šo STAR MICRONICS CO.,LTD. deklarē, ka Wireless Device atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem
[Latvian]
Lietuvių : Šiuo STAR MICRONICS CO.,LTD. deklaruoja, kad šis Wireless Device atitinka esminius reikalavimus ir kitas 1999/5/EB
[Lithuanian]
Norsk: STAR MICRONICS CO.,LTD. erklærer herved at utstyret Wireless Device er i samsvar med de grunnleggende krav og
[Norwegian]
Íslenska: Hér með lýsir STAR MICRONICS CO.,LTD. yr Því að Wireless Device er í samræmi við grunnkröfur og aðrar kröfur, sem
[Icelandic]
: STAR MICRONICS CO.,LTD. týmto vyhlasuje, že Wireless Device spĺňa základné požiadavky a všetky príslušné ustanovenia
Smernice 1999/5/ES.
: STAR MICRONICS CO.,LTD. izjavlja, da je ta Wireless Device v skladu z bistvenimi zahtevami in ostalimi relevantnimi
določili direktive 1999/5/ES.
príslušnými ustanoveními smernice 1999/5/ES.
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
: това Безжично устройство е в съответствие със задължителните изисквания и другите приложими разпоредби на
provvedimenti oħrajn relevanti li hemm d-Dirrettiva 1999/5/EC.
ar to saistītajiem noteikumiem.
Direktyvos nuostatas.
øvrige relevante krav i direktiv 1999/5/EF.
gerðar eru í tilskipun 1999/5/EC.
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be
required to take adequate measures.
Notice: This device can be operated in all European countries.
France: Outdoor use limited to 10 mW e.i.r.p. within the band 2454-2483.5 MHz.
(The wireless output power of this printer is less than 10mW e.i.r.p.)
Italy: For private use, a general authorisation is required if WAS/RLAN’s are used outside own premises. For public use, a general
authorisation is required.
Norway: This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Ålesund.
Trademark acknowledgments
SM-S400: Star Micronics Co., Ltd.
Notice
•All rights reserved. Reproduction of any part of this manual in any form whatsoever, without
STAR’s express permission is forbidden.
•The contents of this manual are subject to change without notice.
•All efforts have been made to ensure the accuracy of the contents of this manual at the time of
going to press. However, should any errors be detected, STAR would greatly appreciate being
informed of them.
•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
Please follow the precautions below to enjoy and maintain the full performance of the printer.
Using the Printer
■
● Some semiconductor devices are easily damaged by static electricity. You should turn the
printer “OFF”, before you connect or removed the cable on the rear side, in order to guard
the printer against the static electricity. If the printer is damaged by the static electricity, you
should turn the printer “OFF”.
● Be careful not to drop or bump the printer on a hard surface.
● Do not install the printer in direct sunlight or such areas.
Suitable environment for the use of the printer is as follows:
Operating temperature :0 °C to 40 °C
Relative humidity : 30 % to 80 % (No condensation)
● Do not install the printer near devices that generate strong electromagnetic elds such as a
copy machine.
● Do not open the paper cover during printing.
● Before opening the paper cover, ensure no data is being sent to the printer and turn off the
power.
● Do not remove or reinstall the communication cable during printing or transmission.
● Do not touch the connectors of the communication during printing.
● Switch the POWER OFF when not in use.
● Do not use alcohol or other solvent.
● The battery charger and the battery pack may become warm when in use. This is normal and
is not a malfunction.
● When the battery pack is used at low temperature, the length of time the printer can be used
may be shortened.
● Use only the power cord supplied in the package.
Thermal Paper Handling
■
● Store the thermal paper in a cool, dry and dark place.
● Do not rub the paper with hard object.
● Do not leave the paper with hard object.
● Do not allow plastic lm, erasers, or adhesive tape to touch the paper for long periods.
● Do not stack the thermal paper with diazo copies immediately after copying or wet-type copies.
● Do not use chemical glue.
● Always use the clean thermal paper.
Page 5
Choosing a Place for the Printer
Before actually unpacking the printer, you should take a few minutes to think about where
you plan to use it. Remember the following points when doing this.
4 Choose a rm, level surface where the printer will not be exposed to vibration.
4 The power outlet you plan to connect to for power should be nearby and unobstructed.
4 Make sure that the printer is close enough to your host computer for you to connect
the two.
4 Make sure that the printer is not exposed to direct sunlight.
4 Make sure that the printer is well away from heaters and other sources of extreme heat.
4 Make sure that the surrounding area is clean, dry, and free of dust.
4 Make sure that the printer is connected to a reliable power outlet. It should not be on the
same electric circuit as copiers, refrigerators, or other appliances that cause power spikes.
4 Make sure that the room where you are using the printer is not too humid.
WARNING
4 Shut down your equipment immediately if it produces smoke, a strange odor, or unusual
noise. Immediately unplug the equipment and contact your dealer for advice.
4 Never attempt to repair this product yourself. Improper repair work can be dangerous.
4 Never disassemble or modify this product. Tampering with this product may result in
This printer is the ideal solution for Mobile banking system , Retail,
point of sales, Credit card Transaction, other traveling and mobile computing etc.
The general features of this printer are as follows:
● Pocket size (138×89×46 mm)
● Light weight (321 g) for true mobility
● Very silent printing thru direct thermal printing method
● High speed (65 mm/sec, MAX)
● RS-232C, Bluetooth Ver2.1+EDR interface
● Support secure wireless communication
Bluetooth security mode 3 is avalable (PIN code 16 characters maximum)
4
Non-discoverable mode can be offered (Factory option)
4
● Support Magnetic Stripe Reader
● Intuitive LED’s indicate Power (on/off), Error and Battery status
● Support text and graphic printing
● Bit-Image(Logo) Store Function “Use Logo Store Tool to store a logo.”
● Drop-In and Print Easy Paper Loading
● One touch paper cover
● Flow control : Software (XON/XOFF)
Hardware ow control not supported in printer.
※
- 5 -
Page 8
2. Setting Up the Printer
2.1. Printer & Accessories
Your printer box should include these items. If any items are damaged or missing,
please contact your dealer for assistance.
Communication Cable
(
SERIAL CABLE SM-S
OPTIONAL
▼
Extra Battery Pack
PaperPrinter
Battery Pack
)
Car Charger
Battery Charger
Safety Instruction Sheet
Battery Holder
4 Unit Battery Charger (Special Battery Charger + 4 Unit Holder)
- 6 -
Page 9
2.2. Printer Features
Part Name
■
Paper Cover
MSR Inside
Paper Cover Lock
Mechanism Ass’y
Tear Bar
Battery Pack
Serial Connector
Charge Connector
Power Switch
Platen
Platen Gear
Thermal Head
Battery Power Lamp
Power Lamp
Error Lamp
Feed Botton
Mode Botton
- 7 -
Page 10
2.3. Replacing Paper Roll
Cautions :
Be sure to use paper rolls that meet the specications. Do not use paper rolls
that have the paper glued to the core because the printer cannot detect the paper end correctly.
1. Before opening the paper cover, ensure no data is being sent to the printer and
turn off the power.
2. Open the paper cover by placing your nger under the cover open lever and pull
it up.
Tear Bar
Paper Cover
Caution Symbol
is symbol is placed near the thermal head to indicate that it may be hot.
Never touch the thermal head immediately aer the printer has been used.
Let the thermal head cool for a few minutes before touching it.
WARNING
1) Do not touch the tear bar.
• ere is a tear bar inside the paper outlet slot. Not only should you not put
your hand in the paper outlet slot while printing is in progress, never put
your hand into the outlet even when printing is not in progress.
• e paper cover can be opened when replacing the paper. However, since
the tear bar is on the inside of the paper cover, be careful not to place your
face or hands too close to the tear bar.
2) During and immediately aer printing, the area around the thermal head is
very hot. Do not touch it, as you could be burned.
- 8 -
Page 11
3. Insert a new paper roll as shown.
Push down gently on both sides of the paper cover to close it.
Ensure the paper cover is securely closed.
4. Tear the excess paper off using the tear bar.
5. Turn the printer power on.
- 9 -
Page 12
2.4. Power Supply
2.4.1. Specied Battery Charger
OUTPUT : DC 8.4 V/0.8 A (CC-CV)
2.4.2. Installing the Battery
1) Before installing or removing the battery pack, ensure the printer is OFF.
2) If the printer is not used for long period of time, remove the battery pack
1. To install battery pack, proceed as follows:
- Insert the battery pack in the direction of the arrow.
2. Removing the Battery Pack
- Turn the printer power off and push the battery pack lock and lift up the
Cautions :
from the printer.
PUSH
direction of the arrow.
Battery Pack Lock
3. The battery pack install into the battery holder.
- Insert the battery pack in the direction of the arrow.
- 10 -
Page 13
2.4.3. Recharging the Battery Pack
For recharging the battery pack, install the battery pack in the printer or the battery
holder. Insert the Battery Charger to the charge connector of the printer or the battery holder.
Cautions Concerning Batteries
General Battery Characteristics
u
●
The battery is a consumable and its performance over time will gradually decrease.
●
While not in use, the battery will slowly discharge itself.
●
Fully charge the battery before using the printer.
●
To extend battery life, it is recommended to use a smart energy management solution
such as the Auto Power Down Mode available on all Star Micronics Portable Printers.
●
When used at low temperatures, battery performance will temporarily decline. Be sure
to have a fully-charged spare battery standing by if the printer will operate in a cold
environment.
Battery Charging
u
●
Charge the battery in an environment with a temperature ranging from 0 °C to 40 °C.
●
The time required to charge the battery depends on the voltage or ambient tempera-
tures. The battery requires four hours of charging under normal conditions.
●
Do not remove the battery while it is charging.
●
The battery does not need to be fully discharged before recharging it.
●
The battery may be warm after charging or use. This condition is normal and does not
indicate a malfunction.
●
Do not recharge the battery after it is fully charged.
Battery Life
u
●
The battery can be charged approximately 500 times in the normal temperature range
without losing performance. If an extreme decline in the running time of the battery is
noticed, the battery is reaching the end of its usable life. It is recommended to replace
the old battery with a new one.
Battery Storage
u
●
Storing a charged battery for a long period may damage its capacity. Be sure to fully
discharge the battery before storing or if it will not be used for a long period of time.
●
When the battery is not in use, remove it from the printer or charger.
●
Store the battery in a cool, dry place.
●
Recommended Storage Temperature Range: +15 °C to +25 °C
●
Avoid storing the battery in a place with extremely high or low humidity.
- 11 -
Page 14
2.5. Memory Switch Settings
1. Change the Memory switch by this operation. (Refer to Table 1).
MODE button : changing Printer MODE status
FEED button : changing OPTION status.
2. [Example] The defaults of the printer are :
Bluetooth/57600 bps/8 Data bit/No Parity/1 Stop bit/Density Medium
If a user wants to change the defaults with
RS-232C/9600 bps/7 Data bit/Even Parity/1 Stop bit/Density High
To put the printer into Memory Switch Setting mode, press and hold the
u
MODE button for 5 seconds.
The ERROR lamp will ash 5 times and the LED will conrm the mode has
changed.
You will see the Power lamp twinkles once and the Error lamp twinkles
g
twice.
Press the MODE button once and the Error lamp twinkles once.
g
(The interface mode has set to RS-232C mode.)
Press FEED button once, Power lamp twinkles twice and Error lamp twin-
u
kles four times.
Press the MODE button twice, and the Error lamp twinkles once.
g
(The baud rate has set to 9,600 bps)
Press FEED button once, Power lamp twinkles three times and Error lamp
u
twinkles twice.
Press MODE button once, Error lamp twinkles once.
g
(The Data Bit has set to 7 Data bit)
Press FEED button once, Power lamp twinkles four times and Error lamp
u
twinkles once.
Press MODE button twice, Error lamp twinkles three times.
g
(The parity bit has set to even parity bit.)
- 12 -
Page 15
Press FEED button twice, Power lamp twinkles six times and Error lamp
u
twinkles twice.
Press MODE button once, Error lamp twinkles three times.
g
(The density has set to high.)
If all the mode have set, press the FEED button and the MODE button at the same
time after then release the buttons at the same time.
The printer will print out the mode status which has modied.
(RS-232C/9600 bps/7 Data bit/Even Parity/1 Stop bit/Density High)
If the status is not correct, please try it again according to the procedure.
- 13 -
Page 16
Memory Switch Setting Table
Printer Mode
1Communication Port1
2Baud Rate2
3Data Bit3
4Parity Bit4
5Stop Bit5
6Density6
7BM Sensor7
8BM Sensor Sensitivity8
9Power Down9
POWER Lamp
(
Green
)
ERROR Lamp
(
)
Red
1RS-232C
2Bluetooth *
1 9600 bps
2 19200 bps
3 38400 bps
4 57600 bps *
5115200 bps
17 Data bit
28 Data bit *
1No Parity *
2Odd Parity
3Even Parity
11 Stop bit *
22 Stop bit
1Density Low
2Density Medium *
3Density High
1No use *
2Use
1Low *
2Medium 1
3Medium 2
4High
5Automatic Setting
1No use *
21 Minute Sleep
32 Minute Sleep
43 Minute Sleep
54 Minute Sleep
65 Minute Sleep
Setting
* : Default
- 14 -
Page 17
3. Interface
3.1. RS-232C
3
2
1
This printer has a RS-232C interface and is connected by means
of a 4 pin mini USB socket. In the following table, the signals present on the MiniUSB socket are listed:
4
Pin No.NameDirectionFunction
1TxDOutputTransmit Data
2RxDInputReceive Data
3CTS--
4GND-Ground
* Applicable connector: SUNG KYUNG (CM-720)
Caution :
When it removes the communication cable during receiving data, it loses a data.
Don’t connect USB mini B cable here.
- 15 -
Page 18
3.2. Bluetooth
CategorySpecication
Bluetooth Spec.Bluetooth V2.1+EDR / Class 2 (10 m)
Frequency Range2.4 GHz ISM BAND
Data Transmission Rate57600 bps Fixed
Data Bit8 Data Bit Fixed
Parity BitNo Parity Fixed
Stop Bit1 Stop Bit Fixed
Support ProleSPP (Serial Port Prole)
PIN code: 1234 as default
Device Name: Star Micronics
For example: Host OS Bluetooth detection
Caution
1) If more than 1MB of data is sent to the printer over Bluetooth, the buffer will overow and the data will be corrupted.
2) Star Micronics recommends changing the default PIN code to an original number
for security purposes. This can be done by using the mobile security utility, available through our dealers.
3) Refer to the host device’s manual for information on how to pair the printer with it.
- 16 -
Page 19
4. Using the Printer
4.1. Control Panel
Battery Power Lamp
POWER Lamp
ERROR Lamp
Button
u
FEED Button :
MODE Button
FEED Button
Direction for Cardreading
When the printer is on, paper can be fed manually by pressing and holding the
FEED button for more than one second.
MODE Button :
Pressing and holding the MODE button will cause the ERROR lamp to ash 5
times and put the printer into Memory Switch Setting mode.
(Refer to 2.5. Memory Switch Settings for details about mode conversion)
Panel Lamp
u
POWER (Green) : Printer is ON and ready to receive data.
ERROR (Red) : Indicates an error has occurred.
Battery Power : These lamps(Green) indicated the battery power remaining.
(Ex: Paper Out, Cover Open, etc)
The battery gain in quantity and these lamps are on the
decrease. If so, you must recharge the battery by using the
battery charger.
- 17 -
Page 20
4.2. The Self Test
The self test procedure will check most of the printer functions.
For self test, turn on the power while holding down the FEED button.
The Self-Test checks the following :
1) Make sure paper roll has been installed properly.
2) The Self-Test prints the current printer status, which provides the control
ROM version and the communication method setting.
3) After printing the current printer status, Self-Test will print a pattern using the
built-in character set.
4) The Self-Test automatically ends.
The printer is ready to receive data as soon as it completed the self test.
4.3. Instruction for Auto Power Down Mode
The printer in the Power Down Mode will recover to the Print Ready Mode when receiving commands or button operations.
However, print data received while shifting from the Power Down Mode to the print
Ready Mode (for approx. 1 sec.) is discarded and cannot be printed.
Therefore, if the printer is in the Power Down Mode, please be sure to recover it to
the Print Ready Mode before sending print data.
[ How to Recover to Print Ready Mode & How to Check ]
1) Send the Status command (DLE EOT EOT), and Try to re-send it until receiving
the transmission value which is from 30H to 37H.
Or
2) Press the FEED Button or the MODE Button (the Power Button for SM-S400 series) and conrm that the Power lamp (Green LED) is turned on.
- 18 -
Page 21
5. Consumable Parts
5.1. Paper Roll Specications
Type : Thermal Paper
Paper width : 111.5±0.5 mm
Paper thickness : 65±5
Outer diameter : Ø38 mm or less
Inner diameter : Ø12mm or more
Recording side : Outside of roll
Cautions :
1) Do not paste the paper to the core. And the roll paper which has Near end mark
printing on its near end is recommended.
2) Chemicals or oil may change the color of paper, or printed Characters may fade.
3) Change of paper color starts from approx 70 °C.
Pay attention to heat, humidity and sun light.
4) Color of paper may be changed by being scratched by nail or hard metal, etc.
µm
5.2. Recommended Thermal Paper Roll
ManufacturerProduct Name
Mitsubishi Paper Mills LimitedP220AG
Oji Paper Co., Ltd.PD450
APPLETONAlpha 800-2.4
KANZAKI (Oji Paper USA)P-350
5.3. Printing Position
112 mm Paper Width
4 mm104 mm Printing Area
4 mm
- 19 -
Page 22
6. Specications
ItemSpecications
Print methodDirect thermal line printing
Characters per line92 cpl (MAX)
Character sizeEng. : 9×24 dots, 12×24 dots, 8×16 dots