print PCS built the only all-digital, all-PCS nationwide network
S
from the ground up for clearer calls, serving more than 300 major
metropolitan areas. We built our network to give you what we believe
you really want from a wireless phone: clear sound, private
conversations and time-saving features.
And Sprint Personal Communications Services®can do something
even more far-reaching – simplify your life. Our advanced technology
is designed to grow with your communications needs so that one day,
you’ll be able to rely entirely on your Sprint PCS Phone
c o n n e c t e d .
This guide will introduce you to our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions. Since
you’re probably anxious to start using your phone, we encourage you
to immediately flip to Section One – Getting Started With Sprint PCS
Service. This section provides all the information you need to quickly
activate your phone, set up your voicemail and much more. It also
contains information on how to contact Sprint PCS should you have
questions about service, want to purchase additional products or
services, or just check your account balance.
his section walks you through the step-by-step basics of setting up
service to your Sprint PCS Phone
T M
, including activating or unlocking
your phone, selecting your Sprint PCS Service Plan, receiving your new
Sprint PCS Phone Number and setting up your voicemail.
Once you have completed this section, you’re ready to explore the
advanced features of your new phone.
Getting Started with Sprint PCS Service3
Page 13
Getting Started with
Sprint PCS Service
Determine if your Phone is Already
A c t i v a t e d
If you received your phone in the mail or
purchased it at a Sprint PCS C e n t e r, it is
probably already activated. All you need to do
is unlock your phone.
Ti p :
If you can’t recall
your lock code, try
using the last four
digits of either your
Social Security
number or
Sprint PCS Phone
Number or try 0000.
If none of these
work, call Sprint PCS
Customer Care at
1 - 8 8 8 - 2 1 1 - 4 P C S
( 4 7 2 7 ) .
Unlocking your Phone
Follow these steps to unlock your phone:
1 . Press and hold to turn the phone on.
2 . Highlight U n l o c kand press .
3 . Enter your four-digit lock code. For security
purposes, the code is not visible as you type.
Activating your Phone
There are two ways to activate your phone.
Follow these steps:
The other way is to call Sprint PCS
Customer Care from any phone other
than your new Sprint PCS Phone (which
i s n ’t yet activated).Call us toll-free at
1 - 8 8 8 - 7 1 5 - 4 5 8 8 .
During this call you will be guided through
the activation process. The call typically takes
approximately 30 minutes, but could be
longer during peak times. You can streamline
the process by reviewing the Clear and Simple
Facts brochure and pre-selecting your
Sprint PCSService Plan.
All unanswered calls to your Sprint PCS Phone
are automatically transferred to voicemail,
even if your phone is off or in use. To avoid
missing any important messages, you will
want to set up your Sprint PCS voicemail box
and personal greeting as soon as your
Sprint PCS Phone is activated.
To set up voicemail, follow these steps:
1 . Press and hold .
2 . Follow the system prompts to create your
passcode, record your greeting, record your
name announcement and choose whether
to activate One-Touch Message Access (a
feature that lets you press one key to access
messages and bypasses the need for you to
enter your passcode).
For more information on accessing voicemail
messages, see “New Voicemail Message
Alerts” on page 62.
6Getting Started with Sprint PCS Service
Page 16
Getting Started with Sprint PCS Service7
Getting Help
Visit our Web Site
Stop by www.sprintpcs.com to get up-to-date
information on Sprint PCS. You can also:
Sprint PCS Customer Advocates are available
to assist you 24 hours a day, seven days a week.
Simply dial 1-888-211-4PCS (4727) from
any phone, or press
from your activated Sprint PCS Phone while
on the Sprint PCS Nationwide Network.
Once you dial Sprint PCSCustomer Care, you
can access a number of helpful account
services through our automated
Customer Care line. By following the voice
prompts, you’ll be able to learn more about
Sprint PCS Products and Services, get
Sprint PCS coverage by zip code or request a
copy of your invoice.
Ti p :
Ti p :
If you need to reach
Customer Care while
you are off the
Sprint PCS Network,
dial 1-888-211-4PCS
( 4 7 2 7 ) .
Page 17
Receiving Automated Billing Information
For your convenience, your phone gives you
free access to billing information on your
Sprint PCS Account. This information
includes balance due, payment received,
billing cycle and the amount of minutes used
since your last billing cycle. Follow these
steps to access this information:
1 . Press .
2 . Follow the voice prompts to receive the
information you want.
8Getting Started with Sprint PCS Service
Page 18
Getting Started with Sprint PCS Service9
S p r i n t PCS Directory Assistance
Sprint PCS Directory Assistance provides a
variety of services, including: residential,
business and government listings; assistance
with local or long-distance calls; movie
listings; hotel, restaurant and shopping
information and major local event
information. There is a per call charge and
you will be billed for airtime.
1 . Press .
S p r i n t PCS Operator Services
Sprint PCS Operator Services can provide
assistance in placing collect calls or calls
billed to a local telephone calling card or a
third party.
1 . Press .
For more information or to see the latest in
products and services, visit us online at
w w w. s p r i n t p c s . c o m .
Page 19
Understanding this User Guide
This user guide introduces you to our
technology and all the advantages of your
new Sprint PCS Phone – through
easy-to-follow instructions.
We know that your time is valuable and that’s
why we’ve designed this guide to be used in a
building block format or in stand-alone
sections. You’ll get the most out of your
phone if you read each section. However, if
you’d like to get right to a specific feature,
you’ll be able to locate the specific section
using the colored tabs. Follow the
instructions in that section and you’ll be
ready to use your phone in no time.
our Sprint PCS Phone is packed with features that can simplify
your life and expand your ability to stay connected to the people
and information that are important to you. We know that you’re
anxious to start using it, so this section will give you a quick
introduction to your new phone. Easy-to-follow instructions will guide
you through the basics of the most common features of your phone
and you’ll be on your way to using it in no time.
D o n ’t forget the other chapters in this guide. They’re filled with
information about the capabilities and benefits of your new Sprint PCS
Phone. They include detailed step-by-step instructions to familiarize
you with all the features, and how to customize your phone to meet
your specific needs.
Getting to Know your Sprint PCS Phone11
Page 21
12Getting to Know your Sprint PCS Phone
H i g h l i g h t s
Congratulations on the purchase of your
Sprint PCS Touchpoint Phone™(Model
TP2200). This phone is lightweight,
easy-to-use, reliable and offers many
significant features:
Standby mode, voice volume during a call
or speaker volume during speakerphone
o p e r a t i o n .
4. Ok:Lets you place a call, receive a call or
select menu options.
5 .Antenna: Fixed antenna provides
optimum reception for 800 and 1900 MHz
f r e q u e n c i e s .
6. Power On Indicator/ Dual-Color LED:
Illuminates green when the phone turns
on or when you receive incoming calls.
Flashes red when you are recording memos
or have scheduled alarms or messages.
7. Headset Jack: Provides connection for an
optional headset.
8. Mouse Key: Scrolls through menus,
provides shortcut access and displays the
next or previous message, entry or item.
9. Power/End:Lets you power the phone on
or off, end calls or return to the main menu.
10. Clr:Lets you clear an entry or back up in
the menu.
11. Microphone:Automatically adjusts for
speakerphone or normal voice calls.
Page 25
16Getting to Know your Sprint PCS Phone
Viewing the Display Screen
This list identifies the symbols you’ll see on
your display screen.
shows your current battery charge
strength. (Icon shown full charged.)
Ti p :
Display indicators let
you know when
you’re off the
Sprint PCS
Nationwide Network
and whether you’re
operating in digital
or analog cellular
m o d e .
Page 26
Getting to Know your Sprint PCS Phone 17
Ti p :
The Power Save
feature helps to
conserve your
battery power when
you are in an area
where there is no
s i g n a l .
Turning your Phone ON and OFF
Turning your Phone ON
To turn your phone on, press for
approximately two seconds.
Once your phone is ON, it displays
“Searching” while your phone looks for a
signal. When your phone finds a signal, it
automatically enters Standby mode – the
p h o n e ’s idle state. At this point, you're ready to
begin making and receiving calls.
If your phone is unable to find a signal after 15
minutes of searching, a Power Save feature is
automatically activated. When a signal is
found, your phone returns to Standby mode.
Your phone searches for a signal periodically
without your intervention. You can also initiate
a search for Sprint PCS Service by pressing any
key (when your phone is turned ON).
Turning your Phone OFF
P r e s sfor two seconds until you see
“Powering off” on the display.
Your screen remains blank while your phone
is off, unless you’re charging the battery.
Page 27
18Getting to Know your Sprint PCS Phone
Using the B a t t e r y
Battery C a p a c i t y
Your Sprint PCS Touchpoint Phone™i s
equipped with a Lithium Ion (LiIon) battery.
It allows you to recharge your battery before it
is fully drained. The battery provides
approximately 3.75 hours of continuous
digital talk time (one hour in analog) or
approximately 200 hours of continuous
digital standby time (25 hours in analog).
When the battery reaches 5% of its capacity,
the battery icon blinks. When there are
approximately two minutes of talk time left,
the phone sounds an audible alert every 30
seconds and then powers down.
I n s t a l l i n g the Battery
Your Sprint PCS Phone comes with a LiIon
b a t t e r y. Follow these steps to install it:
1 . Place the battery in the opening at a
45-degree angle with the metal contacts at
the top, facing downward.
2 . Gently press down on the battery until the
latch snaps into place.
N o t e :
Long backlight
settings, searching
for service, vibrate
mode and
MiniBrowser use
affect the battery’s
talk and standby
t i m e s .
Ti p :
Be sure to charge
your phone’s
battery and watch
your indicator
to ensure your
levels are OK.
Page 28
Getting to Know your Sprint PCS Phone 19
R e m o v i n g the Battery
To remove your battery for charging or for
another reason, follow these easy steps:
1 . Make sure the power is off so that you don’t
lose any stored numbers or messages.
2 . Press the battery release latch down.
3 . Remove the battery from the phone at a
45-degree angle.
C h a r g i n g the Battery
Your Sprint PCS Phone comes with a
rechargeable battery. You should charge the
battery as soon as possible so you can begin
using your phone.
Keeping track of your battery’s charge is
important. If your battery level becomes too
l o w, your phone automatically turns off and
you’ll lose everything you were just working
on. For a quick check of your phone’s battery
level, glance at the battery charge indicator
located in the upper-right corner of your
p h o n e ’s display screen. If the battery charge
gets too low, the battery icon blinks and
the phone sounds a warning tone.
Always use the Sprint PCS- approved
Desktop Charger, Travel Charger or
Cigarette Lighter Adapter to charge your battery.
Wa r n i n g !
Using the wrong
battery charger
could cause
damage to your
phone and void the
w a r r a n t y .
Page 29
20Getting to Know your Sprint PCS Phone
Using the Desktop Charger
When you’re ready to charge your battery, it is
vital that you use only Sprint PCS-approved
desktop chargers and AC adapter chargers. To
use the desktop charger provided with your
p h o n e :
1 .
Plug the round end of the AC adapter into
the charger holder and the other end into
the electrical outlet.
2 . Insert the the phone (with the battery
installed) into the slot. The battery status
icon blinks during charging.
It generally takes about 2 hours to fully
recharge a completely rundown battery. With
the Sprint PCS-approved Lilon battery, it is
okay to recharge the battery before it becomes
completely run down.
oaming is the ability to make or receive calls while you’re off the
Sprint PCS Nationwide Network. Your new dual-band Sprint PCS
P h o n e
T M
works anywhere on the Sprint PCSNationwide Network and allows
you to roam on analog cellular and digital networks where Sprint PCS has
implemented roaming agreements.
This section explains how roaming works as well as special features that let
you manage your roaming experience.
Page 31
22Understanding Roaming
Ti p :
R e m e m b e r , when
you’re using your
phone off the
Sprint PCS Network,
always dial numbers
using 11 digits
(1 + area code +
n u m b e r ) .
N o t e :
You will pay a higher
p e r-minute rate for
roaming calls.
Understanding How Roaming Wo r k s
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you
know when you’re off the Sprint PCS Network
and whether your phone is operating in
analog cellular or digital mode. The following
chart indicates what you’ll see depending on
where you’re using your phone.
Roaming A n a l o g
I n d i c a t o r I n d i c a t o r
Sprint PCS Nationwide Network
Other CDMA Networks
Analog Cellular Networks
Page 32
Understanding Roaming23
Roaming on Other PCS CDMA Networks
When you’re roaming on other PCS CDMA
networks, your call quality will be similar to the
quality you receive when making calls while on
the Sprint PCS Network. You may not be able to
access certain calling features, such as
Sprint PCSWireless Web, however, all of your
calls are still private and secure.
Roaming on Analog Cellular Networks
When you roam on analog cellular networks,
you will experience the same quality provided by
analog cellular carriers today. Although certain
calling features, such as Sprint PCS Wireless We b ,
may be unavailable, you can still make and
receive calls. You will experience a few
differences including:
Your battery needs recharging sooner when
you use your phone for analog cellular
r o a m i n g .
Ti p :
If you’re on a call
when you leave the
Sprint PCS Network
and enter an area
where roaming is
available (whether
CDMA or analog
cellular), your call is
dropped. If your call
is dropped in an
area where you
think Sprint PCS
Service is a v a i l a b l e ,
turn your phone off
and on again to
reconnect to the
Sprint PCS
N a t i o n w i d e
N e t w o r k .
Page 33
Setting your Phone’s Roam Mode
Your Sprint PCS Phone allows you to control
your ability to roam. By using the R o a m i n g
menu option, you determine which signals
your phone accepts.
Set Mode
Choose from three different settings on your
dual-band phone to control your roaming
e x p e r i e n c e :
1 . From the main menu, highlight R o a m i n g ,
and press .
2 . Highlight Set Mode and press .
3 . To select an option, highlight it and
seek an analog roaming system. The
previous setting is restored the next time the
phone is turned on.
24Understanding Roaming
Page 34
Setting an Alert When Roam Charges
Apply (Call Guard)
In addition to the roaming icon, Call Guard
alerts you when roaming charges apply. The
following settings apply to Call Guard.
Call Guard
This feature makes it easy to control when
you roam by reminding you when you make
or receive a roaming call. It also requires you
to take additional steps before placing or
answering a roaming call. These additional
steps are not required when you make or
receive calls while on the Sprint PCS
Nationwide Network.
To Turn the Call Guard Feature On or Off:
1 . From the main menu, highlight R o a m i n g
and press .
2 . Highlight Call Guard and press .
3 . Highlight O nor O f f and press .
To Place Roaming Calls with Call Guard On:
1 . From the main menu, dial 1 + area code +
the seven-digit number. (You can also
initiate a call from the Internal Phone Book,
Call Logs , Numeric Pages or Sprint PCS
Wireless Web messages.)
2 . Highlight Roam Calland press .
N o t e :
Voice and Speed
Dialing are not
available when you
are roaming with the
Call Guard enabled.
Understanding Roaming25
Page 35
N o t e :
To Answer Incoming Roaming Calls w i t h
Call Guard On:
1 . From the main menu, highlight A n s w e r
and press .
Remember if the Call Guard feature is set to O n,
you need to take extra steps to make and receive
roaming calls even if you have selected the
Analog Only setting (see page 24).
Setting the Time and Date in
Analog Mode
The real-time clock in your phone is set
automatically when you acquire Sprint PCS
Service and keeps accurate time even when your
phone is turned off. However, if the time has not
been set since the battery was installed and you
turn your phone on outside a Sprint PCS
Service Area, you are prompted to enter the
current time and date.
To enter the time and date when the Set Time and
Date menu is displayed, press the appropriate
keys on your keypad. Fields must be two digits, for
example “05:07a 01/01/99.” To toggle between
AM and PM, highlight A M / P M and press .
so that you can use the method that works best for you. Once you
learn the basics here, the possibilities are endless.
Making and Answering Calls29
Page 39
Ti p :
To redial your last
outgoing phone
n u m b e r , highlight
Call Logs and press
and hold .
Ti p :
When making calls
off the Sprint PCS
Network, always dial
using 11 digits
(1 + area code +
phone number).
Wa r n i n g !
Due to higher
volume levels, do not
place the phone near
your ear during
speakerphone use.
Making Calls
Your Sprint PCS P h o n e
T M
offers many ways to
make calls, including using your voice.
(See “Using Voice Dialing” on page 154.)
To make a call using your keypad:
1 . Make sure your phone is on.
2 . Enter a phone number. If you make a
mistake while dialing, press t o
erase one digit at a time. Or, press and hold
to erase the entire number.
3 . Press . To make calls when you are
roaming and Call Guard is enabled,
highlight Roam Calland press .
(See “Call Guard” on page 25.)
4 . When you’re finished, press o r
highlight End Calland press .
Using the S p e a k e r p h o n e
The speakerphone feature lets you hear
audio through the speaker and talk without
holding the phone. For best acoustical
performance, the phone should be lying
face-up on a hard, flat surface. When the
speakerphone is activated, use the volume
control keys on the side of the phone to adjust
the volume.
30Making and Answering Calls
Page 40
N o t e :
You cannot dial
phone numbers
identified as No ID,
Restricted, Data or
Fax calls.
To activate the speakerphone during a call:
1 . Highlight Speakerphone On and
press .
To turn the speakerphone off:
1 . Highlight Spkrphone Offand press .
Answering Calls
1 .
Make sure your phone is on. If your phone is
off, incoming calls go to voicemail.
2 . When your phone rings, press . To
answer incoming calls when you are
roaming and Call Guard is enabled,
highlight A n s w e rand press .
(See “Call Guard” on page 25.)
3 . To disconnect the call, press o r
highlight End Calland press .
Missed Call Notification
When an incoming call is not answered, the
Missed Call Log is displayed on your screen.
To display the Missed Call entry:
1 . Highlight the entry and press .
To dial the Missed Call entry’s phone
n u m b e r :
1 . Highlight the entry and press and
hold .
Making and Answering Calls31
Page 41
Ti p :
To speed dial a
phone number from
the main menu,
press and hold the
Speed Dial entry
n u m b e r . If the entry
number is two digits,
enter the first digit,
then press and hold
the second digit.
(This feature will not
work when you are
roaming and
Call Guard is
e n a b l e d . )
Dialing Options
Dialing options are displayed when you enter
numbers in the main menu.
the caller on hold. The caller hears a
recorded announcement while on hold.
Highlight Answer Held Call and press
to speak to the caller.
N o t e :
You can also mute
the ringer by
pressing the up or
down volume key,
Voice Services key
or .
Making and Answering Calls35
Page 45
N o t e :
The End-of-Call
options are not
displayed for calls
identified as No ID
or Restricted.
End-of-Call Options
After receiving a call from or making a call to
a phone number that is not in your Internal
Phone Book, the phone number, the
duration of the call and the following menu
options are displayed.
After receiving a call from or making a call to
a phone number that is in your Internal
Phone Book, the Phone Book entry name
and phone number, the duration of the call
and the following menu options are
d i s p l a y e d .
Phone Book entry. (See “Internal
Phone Book Entry Options” on page 79.)
36Making and Answering Calls
Page 46
Saving a Phone Number
Your Sprint PCS Phone can store up to 120
Internal Phone Book entries. Phone Book
entries can store up to a total of 300 phone
numbers and the entry’s first and last name
can contain ten characters. Your phone
automatically sorts the Internal Phone Book
entries alphabetically.
To save a number from the main menu:
1 . Enter a phone number.
2 . Highlight Save and press .
3 . Select a label by highlighting H o m e, Wo r k,
M o b i l e, P a g e r, F a x, D a t aor No Label a n d
press .
4 . Enter a first name for the entry, select an
existing entry or highlightSave w/o Name
and press .(See “Entering
Characters by Tapping the Keypad” on
After you have saved the number, the new
Internal Phone Book entry is displayed.
(See “Internal Phone Book Entry Options” on
page 79.)
F i n d i n g a Phone Number
You can search for Internal Phone Book
entries with phone numbers that contain a
specific string of numbers.
To find a phone number:
1 . Enter one or more digits. The more
numbers you enter, the more the search
n a r r o w s .
2 . Highlight F i n d and press .
3 . To display the phone number, highlight
the Internal Phone Book entry that
contains the number and press .To
dial the number, highlight the entry and
press and hold .
38Making and Answering Calls
Page 48
Dialing and S a v i n g Phone Numbers
with Pauses
You can dial or save phone numbers with
pauses for use with automated systems, such
as voicemail or credit card billing numbers.
If you select a hard pause, the next set of
numbers are sent when you press . I f
you select a 2-second pause, your phone
automatically sends the next set of numbers
after two seconds.
To dial or save a phone number with pauses:
1 . Enter the phone number.
2 . Highlight Hard Pause or 2 - S e c o n d
Pause and press . Hard pauses are
displayed as a “P” and 2-second pauses as
a “T”.
3 . Enter additional numbers.
4 . Highlight C a l l or Save and press .
When dialing a number with a hard pause,
highlight Send To n e s and press t o
send the next set of numbers.
N o t e :
You can have
multiple pauses in a
phone number and
combine 2-second
and hard pauses.
Making and Answering Calls39
Page 49
N o t e :
4-Digit Dialing dials
the first number in
your Internal
Phone Book that
matches the four
d i g i t s .
4-Digit Dialing
Enter four digits to display the 4-Digit
Dialing option. If you select 4-Digit Dial,
your phone dials the phone number in your
Internal Phone Book that ends with the four
digits you entered.
To use 4-Digit Dialing:
1 . Dial the last four digits of an
Internal Phone Book entry’s phone
n u m b e r.
2 . Highlight 4-Digit Dialand press .
Calling Emergency Numbers
You can place calls to 911,
(dial and press )
even if your phone is locked or your account
is restricted. (See “Emergency Calls” on
page 186.)
Dialing fromthe Internal Phone Book
To dial directly from an Internal Phone Book
e n t r y :
1 . Press the Mouse Key right. (For additional
ways to display entries, see Chapter 9:
Using your Internal Phone Book.)
2 . Highlight the entry you want to call. (Press
the Mouse Key left or right to display the
labels of additional phone numbers.)
3 . Press and hold to dial the entry’s
default number.
40Making and Answering Calls
Page 50
Using One-To u c h / Tw o - Touch
Speed Dialing
With this feature, you can dial Speed Dial
entries using one key press for locations
1-9 or two key presses for locations 10-99.
( To add a Speed Dial entry, see “Adding a New
Internal Phone Book Entry” on page 76. To
add a Speed Dial location to an existing entry,
see “Changing an Internal Phone Book
Entry Phone Number” on page 86.)
To use O n e - Touch Dialingfor Speed Dial
locations 1-9:
ith all the things that demand your attention in today’s fast
paced world, it’s important to tune-in to what really matters.
Your Sprint PCS Phone
T M
gives you the ability to control your phone’s
volume with the touch of a button. Not only can you control what you
h e a r, you can also control what your caller hears.
Page 53
44Adjusting Volume
Changing Ringer Vo l u m e
To change the ringer volume, adjust the
volume keys on the side of your phone when
the phone is in Standby mode.
To change the ringer volume from the main
m e n u :
1 . Highlight S e t t i n g s and press .
2 . Highlight S o u n d s and press .
3 . Highlight Vo l u m eand press .
4 . Highlight R i n g e r and press .
5 . Highlight a ringer volume or vibrate
setting and press .
Silencing the Ringer
To silence the ringer on incoming calls:
1 . When the phone rings, press the
Voice Services key, a volume key or .
2 . Press to answer the call.
Page 54
Adjusting Volume45
Adjusting Vo l u m eDuring
a Conversation
Whether you need to hear more or less of a
conversation, adjust the volume keys on the
side of your phone during a call.
Muting a Call
There are times when it’s necessary to mute a
call so that your caller does not hear you
o r
certain background noise. To use this function
during a call:
he call logs help you manage your time more effectively.
They keep track of incoming calls, calls made from your
Sprint PCS Phone
T M
and missed calls. This section guides you through
accessing and making the most of your call logs.
Page 57
48Managing Call History
Vi e w i n ga Call Log( I n c o m i n g ,
Outgoing and Missed)
You’ll find your call logs invaluable. They are
a list of the last 10 phone numbers or Internal
Phone Book entries for calls you placed,
accepted or missed. Call logs make redialing
a number fast and easy. They are continually
updated as new numbers are added to the
beginning of the list and the oldest entries are
removed from the bottom of the list.
Each entry contains the call log number,
phone number (if it is available) and
Internal Phone Book entry name (if the
phone number is in your Internal
Phone Book). Duplicate calls (same number
and type of call) may only appear once on the
l i s t .
To view a call log:
1 . From the main menu, highlight Call Logs
and press .
2 . Highlight Outgoing Log,Incoming Log o r
Missed Logand press .
3 . Highlight the Call Log you wish to view
and press .
Note:
When you receive a
call from or dial a
phone number in the
Missed Log, the
entry is removed
from the Missed Log.
A new entry is
stored in either the
Outgoing or
Incoming Log.
Page 58
Managing Call History49
Call Log O p t i o n s
For additional information and options for a
particular call, highlight a call log entrya n d
press . This feature gives you the
option of selecting:
To place a call from the call logs, follow these
s t e p s :
1 . From the main menu, highlight Call Logs
and press .
2 . Highlight Outgoing Log,Incoming Log o r
Missed Log and press.
3 . Scroll through the list and highlight the
phone number or Internal Phone Book
entry that contains the phone number you
want to call.
4 . Press and hold for two seconds to
place the call.
Prepending a Phone Numberfrom a
Call Log
If you need to make a call from a call log and
you happen to be outside your local area
code, you can add the appropriate prefix by
following these steps:
Your Sprint PCS Phone can store up to 120
Internal Phone Book entries. Phone Book
entries can store up to a total of 300 phone
numbers and the entry’s first and last name
can contain ten characters. Your phone
automatically sorts the Internal Phone Book
entries alphabetically.
To save a phone number from the Call Log:
1 . From the main menu, highlight Call Logs
and press .
2 . Highlight Outgoing Log, Incoming Log o r
Missed Logand press .
3 . Highlight the phone number you want to
save and press .
4 . Highlight Save Phone # and press .
5 . Select a label by highlighting H o m e, Wo r k,
M o b i l e, P a g e r, F a x, D a t aor No Label a n d
press .
6 . Enter a first name for the entry, select an
existing entry or highlightSave w/o Name
and press .(See “Entering
Characters by Tapping the Keypad” on
page 172.)
ow that you’ve mastered the basics, you can begin to focus on
where you want to go. This section guides you step-by-step
through the calling features that enhance your Sprint PCS Service.
From Caller ID to Call Forwarding, using these features will help you
make the most of your Sprint PCS Service.
Page 65
56Service Features
Using Caller ID
Caller ID lets you know who’s calling by
displaying the number of the person calling
when your phone rings. If the caller’s name
and number are already stored in your Internal
Phone Book, the corresponding name appears
with the number. In the same way, if you call
someone who has this feature, your phone
number displays on their phone.
To block your phone number from being
displayed for a specific outgoing call:
1 . Press .
2 . Enter the number you want to call.
3 . Press (or highlight Roam Call a n d
press ) .
To permanently block your number, call
Sprint PCS Customer Care.
Responding to Call Wa i t i n g
Call Waiting alerts you of incoming calls while
you’re on a call by sounding two beeps. The
display screen informs you that a call is
coming in and shows the caller’s phone
number (if it’s available and you are in digital
m o d e ) .
Ti p :
For those calls where
you don’t want to be
interrupted, you can
temporarily disable
call waiting by
pressing
before placing your
call. Call Waiting is
automatically
reactivated once you
end the call.
Page 66
Service Features57
To respond to an incoming call while you’re
on a call:
With Three-Way Calling, you can talk to two
different people at the same time. When
using this feature, the normal airtime rates
will be charged for each of the two calls.
1 . Enter a number you wish to call and
press .
2 . Once you have established the connection,
highlight Dial 3-Way Call and press
to put the first caller on hold.
3 . Dial the second number you wish to call
and press .
4 . When you’re connected to the second
p a r t y, highlight F l a s h and press
once more to begin your three-way call.
If one of the people you called hangs up, you
and the remaining caller stay connected. If
you initiated the call and are the first to hang
up, all three callers are disconnected.
N o t e :
You don’t have to
worry about being
interrupted during a
Sprint PCS Wireless
Web call because
Call Waiting and
T h r e e - Way Calling
are automatically
d i s a b l e d .
Ti p :
You can also begin a
T h r e e - Way Call by
selecting a phone
number from your
Internal Phone Book,
Call Logs, numeric
pages or Sprint PCS
Wireless Web
messages. To call
the third party,
highlight
3 - Way Call a n d
press .
Page 67
N o t e :
You are charged a
p e r-minute rate
during calls you
have forwarded.
58Service Features
Forwarding your Calls
Call Forwarding lets you forward all your
incoming calls to another phone number –
even when your phone is turned off. You can
continue to make calls from your phone with
Call Forwarding activated.
To Activate Call Forwarding:
1 . Press .
2 . Enter the area code and phone number to
which your calls should be forwarded.
3 . Press .You will see a message and
hear a tone confirming the activation of
Call Forwarding.
even when you’re unavailable. With three types of messaging, you
can depend on your callers being able to notify you of important
information. This section steps you through the messaging functions
available on your phone including Sprint PCS Wireless Web Messaging.
Page 69
Setting up Vo i c e m a i l
The first thing you’ll want to do after
activating your phone is to set up voicemail.
See Section 1 page 6 for instructions.
Message Ty p e s
There are three types of messaging functions
available on your Sprint PCS Phone.
Voicemail, Numeric Paging and Sprint PCS
Wireless Web Messaging allow you to receive
messages as long as your phone has enough
memory locations to store them.
Voicemail captures calls automatically when
you can’t answer your phone or it is turned
off. The voicemail system sends a notification
to your phone letting you know when you
have new voice messages waiting in your
voicemail box.
Numeric Paging (appears on your phone’s
menu as P a g e / Text messages) allows a caller
to enter a phone number into your voicemail
box
instead of a voice message. The phone
n u m b e r
appears on your phone as a numeric
p a g e .
Sprint PCS Wireless Web Messaging
(appears on your phone’s menu as P a g e / Te x t
m e s s a g e s )displays short alphanumeric
messages on your phone’s display screen. Yo u
must purchase a Sprint PCS Wireless We b
Messaging Option to receive text messages on
your Sprint PCS Phone.
Ti p :
When you are
roaming off the
Sprint PCS Network,
you may not receive
notification of new
voicemail messages.
It is recommended
that you periodically
check your voicemail
by dialing 1 + area
code + your
Sprint PCS P h o n e
N u m b e r .
N o t e :
Sprint PCS
Wireless Web
services may not be
available in certain
Affiliate areas.
60Managing Messaging
Page 70
Browser Messages(appears on your phone’s
display as Browser Msgs) lets you know
when you receive an alert from a web site.
(Service may not be available at the time of
p r i n t i n g . )
Knowing When you Have Messages
There are several ways your Sprint PCS
Phone alerts you of new messages:
By displayingat the top of your screen
for voicemail messages orfor page,
Sprint PCS Wireless Web messages or
Web notifications.
Sending Sprint PCS Wireless We b
M e s s a g e s
There are three ways to send a Sprint PCS
Wireless Web message to a Sprint PCS P h o n e :
1 . Email (your phone number @
m e s s a g i n g . s p r i n t p c s . c o m ) .
2 . Through the Sprint PCS Web site –
w w w.sprintpcs.com.
Select the wireless web messaging link.
3 . Using a messaging software (TAP 1.5
c o m p a t i b l e ) .
Managing Messaging61
Page 71
Ti p :
Your phone accepts
messages even
when it is turned off.
H o w e v e r , you are
only notified of new
messages when
your phone is turned
on and you are in a
Sprint PCS
coverage area.
N o t e :
You are charged for
airtime minutes
when you are
accessing your
v o i c e m a i l .
Ti p :
You can also access
your voicemail box
from the main menu
by highlighting
M e s s a g e s a n d
pressing and
holding .
New Voicemail Message A l e r t s
When your voicemail box is empty and you
receive a new voicemail message, your phone
alerts you and displays the following options.
To select an option, highlight it and press
You can review your messages directly from
your Sprint PCS Phone or from any other
touch-tone phone. To dial from your
Sprint PCS Phone, you can either speed dial
your voicemail box or use the menu keys.
Using One-Touch Message Access:
1 . Press and hold . Follow the system
p r o m p t s .
Using the Menu Keys on your Sprint PCS
Phone to Access your Messages:
1 . From the main menu, highlight
M e s s a g e s and press .
2 . Highlight Vo i c e m a i land press .
3 . Highlight C a l l and press .
4 . Highlight Yes and press .
62Managing Messaging
Page 72
Managing Messaging63
Using a Phone Other Than your
Sprint PCS Phone to Access
your Messages:
1 . Dial your Sprint PCS Phone Number.
2 . When your voicemail box answers,
press .
3 . Enter your passcode.
Clearing the Message Icon
Your phone may temporarily continue to
display the icon after you have checked your
voicemail messages.
To clear the icon from the display screen:
1 . From the main menu, highlight
M e s s a g e s and press .
2 . Highlight Vo i c e m a i land press .
3 . Highlight Clear Countand press .
4 . Highlight Yes and press .
New Browser Message Alerts
When you receive a new Browser message,
your phone alerts you and displays the
following options. To select an option,
highlight it and press .
You are notified of new Browser messages by
the i c o n .
To display a Browser messages from the main
m e n u :
1 . From the main menu, highlight
Messages and press .
2 . Highlight Browser Msgs and press .
The Sprint PCS Wireless Web Inbox is
d i s p l a y e d .
3 . To display the message, highlight it press
. To delete the message, highlight
the Del softkey and press .
New Page or Sprint PCS
Wireless Web Message Alerts
When you receive a new page or Sprint PCS
Wireless Web message, your phone alerts you
and displays the following options. To select
an option, highlight it and press .
Page and Sprint PCS Wireless We b
Message S t o r a g e
Your Sprint PCS Phone can store a
combination of up to 100 page or Sprint PCS
Wireless Web messages. When the message
64Managing Messaging
Page 74
Managing Messaging65
memory is 75% full, a warning message
prompts you to erase messages to obtain
additional memory space.
D i s p l a y i n gNumeric Page and Sprint
P C S Wireless Web Messages
To display a numeric page or Sprint PCS
Wireless We bmessage from the Page/Te x t
Message alert, see “New Page or Sprint PCS
Wireless We bMessage Alerts” on page 64.
To display a numeric page or Sprint PCS
Wireless We bmessage from the main menu:
1 . From the main menu, highlight
M e s s a g e s and press .
2 . Highlight P a g e / Te x tand press .
3 . Highlight the folder that contains your
message and press .An asterisk
indicates an unread message and an
exclamation point indicates an urgent
unread message. Messages are stored in the
Inbox folder unless they are filtered or
moved to another folder. Acopy of all
unread messages are stored in the All
Unread folder. (See “Creating Folders for
Page and Sprint PCS Wireless We b
Messages” on page 68.)
4 . Messages are displayed in the order they are
received. A checkmark before a message
means you have read it, an asterisk signifies
it is new. Highlight the message you want to
display and press . Press the
Mouse Key down to display additional text.
S h o r t c u t :
You can also display
the Page/Text
All Unread folder
from the main menu
by pressing the
Mouse Key left and
pressing .
Ti p :
You can view the
next page or
Sprint PCS W i r e l e s s
Web message in the
current folder by
pressing the
Mouse Key right or
view the previous
message by
pressing the
Mouse Key left.
Page 75
66Managing Messaging
Numeric Page O p t i o n s
After you display a numeric page, press
to display numeric page message
options. To select an option, highlight it and
press .
Phone Book entry (if the sender’s phone
number is in your Phone Book). If the
phone number is not in your Internal
Phone Book, the Save Phone # option is
d i s p l a y e d .
After you display a Sprint PCS Wireless We b
message, press to display Sprint PCS
Wireless Web message options. To select an
option, highlight it and press .
Setting or Changing the Maximum
Number of Messagesfor Page and
Sprint PCS Wireless Web Folders
Your phone can store up to a total of 100 page
or Sprint PCS Wireless Web messages (in one
or more folders).
To set or change the maximum number of
messages stored in a folder:
1 . From the main menu, highlight
M e s s a g e s and press .
2 . Highlight P a g e / Te x tand press .
3 . Highlight Edit Folderand press .
4 . Highlight the folder you want to set the
maximum number of messages for and
press .( You cannot edit the Inbox or
All Unread folder. )
5 . Highlight Set Max# Msgs and press
.
6 . Highlight the maximum number of
messages you want the folder to contain
and press .When you receive
additional messages, old messages are
automatically deleted.
Page 79
70Managing Messaging
Adding or ChangingF i l t e r s for Page
and Sprint PCS Wireless We b
M e s s a g e s
You can automatically filter your incoming
page and Sprint PCS Wireless We bm e s s a g e s
into specific folders. Filters search incoming
messages and transfer the message into the
appropriate folder when the message’s text
matches a filter. For example, use a phone
number to filter numeric pages from work or
your last name to filter Sprint PCS
Wireless We bmessages from your family.
To add or change a filter:
1 . From the main menu, highlight
M e s s a g e s and press .
2 . Highlight P a g e / Te x tand press .
3 . Highlight Edit Folderand press .
4 . Highlight the folder you want to add or
change a filter for and press .( Yo u
cannot edit the Inbox or All Unread folder. )
5 . Highlight F i l t e r and press .
6 . Highlight Change and press .
7 . Enter the text you want to filter messages by
and press .
Page 80
Managing Messaging71
R e n a m i n g Page and Sprint PCS
Wireless Web Folders
To rename a folder:
1 . From the main menu, highlight
M e s s a g e s and press .
2 . Highlight P a g e / Te x tand press .
3 . Highlight Edit Folderand press .
4 . Highlight the folder you want to rename
and press . ( You cannot rename the
Inbox or All Unread folder. )
5 . Highlight Rename Folder and
press .
6 . Enter a new name for the folder and
press .
D e l e t i n g Page and Sprint PCS
Wireless Web Message Folders
To remove a folder, its filter and all its
m e s s a g e s :
1 . From the main menu, highlight
M e s s a g e s and press .
2 . Highlight P a g e / Te x t and press .
3 . Highlight Edit Folderand press .
4 . Highlight the folder you want to delete and
press . ( Y ou cannot delete the Inbox
or All Unread folder. )
5 . Highlight Delete Folderand press .
6 . To delete the folder, its filter and all its
messages, press .
Page 81
Moving Page and Sprint PCS
Wireless Web Messages b e t w e e n
F o l d e r s
After you display a numeric page or
Sprint PCS Wireless Web message, press
to display message options.
To move the message into another folder:
1 . Highlight Move To and press .
2 . Highlight the folder you want to move the
message to and press .
Extracting Phone Numbersf r o m
Sprint PCS Wireless Web M e s s a g e s
After you display a Sprint PCS Wireless We b
message, press to display message
o p t i o n s .
To extract a phone number contained in the
m e s s a g e :
1 . Highlight Extract #s and press . A l l
the phone numbers contained in the
message are displayed. (If there are no
phone numbers to extract from the
message, the option does not display. )
ow you know the basics and you’ve learned the advanced features
that can help make it easier to stay in touch with people and
information. This section helps you make the most of your contacts
and use your time more effectively when you’re trying to connect with
the important people in your life.
Using your Internal Phone Book75
Page 85
Adding a New Internal Phone Book
E n t r y
To add a new entry:
1 . From the main menu, highlight.
Phone Book and press .
2 . Highlight Add New Entryand press .
3 . Enter a first name for the entry or highlight
Save w/o Nameand press . ( S e e
“Entering Characters by Tapping the
Keypad” on page 172.)
4 . Enter a last name for the entry or highlight
Save w/o Nameand press .
5 . Enter a phone number and press .
6 . Select a label by highlighting H o m e, Wo r k,
M o b i l e, P a g e r, F a x, D a t a or No Label a n d
After you have saved the number, the new
Internal Phone Book entry is displayed.
(See “Internal Phone Book Entry Options” on
page 79.)
Finding Internal Phone Book Entries
There are several ways to display your
Internal Phone Book entries. Follow the steps
outlined in the sections below to display
entries from the Internal Phone Book menu.
Finding Names
You can review all the entries stored in your
Internal Phone Book or find an entry quickly
by following these simple steps:
1 . Highlight Phone Book and press .
2 . Highlight Find Name and press .
3 . If you have more than one folder (see
“Adding a New Phone Book Folder” on
page 90), highlight the folder you want to
search and press .Internal
Phone Book entries are listed in
alphabetical order by the entry’s first or
last name. (See “Sorting Internal Phone
Book Entries” on page 92).
Ti p :
In Standby mode,
you can also access
the Find Name
feature for
All Entries by
pressing the
Mouse Key right.
N o t e :
All Internal
Phone Book entries
can be accessed
from the All Entries
f o l d e r .
Using your Internal Phone Book77
Page 87
Ti p :
When you highlight
an Internal
Phone Book entry in
the Find Name
menu, you can press
the Mouse Key left
or right to display
the labels of
additional phone
n u m b e r s .
N o t e :
You can also find a
Speed Dial entry
using the Find
feature (See
“Finding a Phone
Number” on
page 38.)
4 . Scroll through the folder’s Internal
Phone Book entries with the Mouse Key
(up/down). To find a specific entry, enter
the first letter of the name or part of a
name (such as “ave” for “Dave”). The
more letters you enter, the more the search
n a r r o w s .
5 . To display an entry, highlight it and
press .
6 . To dial the default number you selected for
the entry, press and hold . To display
additional Internal Phone Book entries,
press the Mouse Key left or right.
Finding Speed Dial Entries
To find a number by its Speed Dial memory
location:
Adding a Phone Number to an
Internal Phone Book Entry
To add a phone number to an entry:
1 . Display an Internal Phone Book entry.
2 . Highlight Add Phone # and press .
3 . Enter the phone number and press .
4 . Select a label by highlighting H o m e, Wo r k,
M o b i l e, P a g e r, F a x, D a t a or No Label a n d
the Internal Phone Book
entry name or phone number, the time
and date of the alarm and the following
menu options.
Call Alarm M e n u
When your phone is turned on and you have a
call alarm scheduled, your phone alerts you
and displays the following options. To select
an option, highlight it and press .
If you have the Alarm mode enabled (see
"Setting the Alarm Mode" on page 102), your
phone will alert you to call alarms even when
it is turned off. When the call alarm is
scheduled, the following options are
displayed. To select an option, highlight it
and press .
Speed Dial location. Press again to
save the phone number in the first available
Speed Dial location. (You can also enter the
number of an empty location or highlight it
and press .)
. Then, follow the voice prompts to
record a Voice Dial. To hear an existing
Voice Dial, highlight Play Voice Dial a n d
press . To replace an existing Vo i c e
Dial, highlight C h a n g e and press .
You can assign a ringer type to an
Internal Phone Book entry so you can
identify the caller by the ringer type. (See
“Ringer Types” on page 97.)
To select a ringer type for an entry:
1 . Display an Internal Phone Book entry.
2 . Highlight Edit Entry and press .
3 . Highlight Ringer Ty p eand press .
4 . Highlight a ringer type and press .
( You will hear a preview of the ringer type
when you highlight it.)
Page 98
Using your Internal Phone Book89
Secret Internal Phone Book Entries
You can hide an entry’s phone number(s)
and require your lock code to change it by
making the entry secret. The entry name is
still displayed, but the number is replaced by
“ ( S e c r e t ) . ”
To make an entry secret:
1 . Display an Internal Phone Book entry.
2 . Highlight Edit Entry and press .
3 . Highlight Secret Modeand press .
4 . Highlight Yes and press .
To make an entry not secret:
1 . Display an Internal Phone Book entry.
2 . Highlight Edit Entry and press .
3 . Enter your lock code.
4 . Highlight Secret Modeand press .
5 . Highlight N oand press .
Ti p :
If you can’t recall
your lock code, try
using the last four
digits of either your
Social Security
number or
Sprint PCS Phone
Number or try 0000.
If none of these
work, call Sprint PCS
Customer Care at
1 - 8 8 8 - 2 1 1 - 4 P C S
( 4 7 2 7 ) .
Page 99
90Using your Internal Phone Book
Adding a New Phone BookF o l d e r
You can organize Internal Phone Book entries
by storing them in separate folders. A copy of
all entries are stored in and accessible from the
All Entries folder.
To create a new folder:
1 . From the main menu, highlight
Phone Book and press .
2 . Highlight Add New Folderand
press .
3 . Enter the name of the folder and
press .
Moving Internal Phone Book Entries
into Folders
You can organize Internal Phone Book entries
by storing them in separate folders. A copy of
all entries are stored in and accessible from the
All Entries folder.
To move an entry into a different folder:
1 . Display an Internal Phone Book entry.
2 . Highlight Edit Entry and press .
3 . Highlight F o l d e rand press .
4 . Highlight the folder you want to move the
entry to and press .
Page 100
Using your Internal Phone Book91
R e n a m i n g Phone Book Folders
To rename a folder:
1 . From the main menu, highlight
Phone Book and press .
2 . Highlight Edit Folder and press .
3 . Highlight the folder you want to rename
and press . (You cannot edit the All
Entries folder. )
4 . Highlight Rename Folderand
press .
5 . Edit the folder’s name and press .
Selecting Ringer Ty p e sfor
Phone Book Foldersfrom the
Phone Book Menu
To select a ringer type for an incoming call
from a folder’s Internal Phone Book entry:
1 . From the main menu, highlight
Phone Book and press .
2 . Highlight Edit Folder and press .
3 . Highlight the folder you want to select a
ringer type for and press . (Yo u
cannot edit the All Entries folder. )
4 . Highlight Ringer Ty p eand press .
5 . Highlight a ringer type and press .
You can also assign a ringer type to a
Phone Book folder from the Settings menu
(see “Selecting Ringer Types for Voice Calls”
on page 98).
Ti p :
You can use a
f o l d e r ’ s Ringer Ty p e
to help screen calls.
For example, when
you’re at home
select None for your
Work folder.
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