Sprint PCS User Manual

Sprint PCS

The clear alternative to cellular.

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© 2000 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS Wireless Web and the diamond logo are trademarks of Sprint Communications Company L.P. All other trademarks are property of their respective owners.

Printed in the U.S.A.

Table of Conte n t s

Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . . . .1

1. G e tting Started with Sprint PCS Service . . . . . . . . . .3

Getting Started with Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Setting Up your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Understanding this User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0

2 . G e tting to Know your Sprint PCS Phone . . . . . . . . .11

Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2

Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 4

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 6

Turning your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 7

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 8

3 . Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . .2 1

Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 2

Setting your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 4

Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . . . . . . .2 5

Setting the Time and Date in Analog Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .2 6

4 . Making and A n s we r ing Calls . . . . . . . . . . . . . . . . . . . .2 9

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 0

Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 0

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1

Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1

Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 2

In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 4

Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 5

End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 6

Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 7

Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 8

Dialing and Saving Phone Numbers with Pauses . . . . . . . . . . . . . . . . . . . . .39

4 - Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 0

Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 0

Dialing from the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 0

Using One-To u c h / Tw o - Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . .4 1

Displaying your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 2

5 . Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 3

Changing Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 4

Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 4

Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 5

Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 5

6 . Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . .4 7

Viewing a Call Log (Incoming, Outgoing and Missed) . . . . . . . . . . . . . . . .4 8

Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 9

Making a Call from a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 0

Prepending a Phone Number from a Call Log . . . . . . . . . . . . . . . . . . . . . . . .5 0

Saving a Phone Number from a Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 2

Erasing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 4

7. Using Sprint PCS Service Fe a tu res . . . . . . . . . . . . . . .5 5

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 6

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 6

T h r e e - Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 7

Forwarding your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 8

8 . Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . .5 9

Setting up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 0

Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 0

Knowing When you Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 1

Sending Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . .6 1

New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 2

Retrieving your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 2

Clearing the Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

New Browser Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Displaying Browser Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

New Page or Sprint PCS Wireless Web Message Alerts . . . . . . . . . . . . . . . . .64

Page and Sprint PCS Wireless Web Message Storage . . . . . . . . . . . . . . . . . .64

Displaying Numeric Page and Sprint PCS Wireless Web Messages . . . . .65

Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Sprint PCS Wireless Web Message Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Creating Folders for Page and Sprint PCS Wireless Web Messages . . . . . .68

Setting or Changing the Maximum Number of Messages . . . . . . . . . . . . .69

Adding or Changing Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 0

Renaming Page and Sprint PCS Wireless Web Folders . . . . . . . . . . . . . . . .7 1

Deleting Page and Sprint PCS Wireless Web Message Folders . . . . . . . . .71

Moving Messages between Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Extracting Phone Numbers from Messages . . . . . . . . . . . . . . . . . . . . . . . . . .72

Prepending a Phone Number from a Message . . . . . . . . . . . . . . . . . 7 3

Erasing All Page or Sprint PCS Wireless Web Messages . . . . . . . . . . . 7 4

9 . Using your Inte rnal Phone Book . . . . . . . . . . . . . . . . .7 5

Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . .7 6

Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . .77

Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . .7 9

Adding a Phone Number to an Internal Phone Book Entry . . . . . . .8 0

Adding a Call Alarm from the Internal Phone Book . . . . . . . . . . . . .81

Call Alarm Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 2

Call Alarm Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 2

Internal Phone BookEntry Details . . . . . . . . . . . . . . . . . . . . . . . . . .8 3

Changing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . .8 4

Changing an Internal Phone Book Entry Phone Number . . . . . . . .8 6

Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . .8 8

Secret Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . .8 9

Adding a New Phone Book Folder . . . . . . . . . . . . . . . . . . . . . . . . . . .9 0

Moving Internal Phone Book Entries into Folders . . . . . . . . . . . . . .9 0

Renaming Phone Book Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 1

Selecting Ringer Types for Phone Book Folders . . . . . . . . . . . . . . . .9 1

Deleting Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 2

Sorting Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . .9 2

Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 3

My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 3

10 . Changing your Phone’s Settings . . . . . . . . . . . . . . .9 5

Changing the Headline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 6

Adjusting the Ringer and Key Beep Volume . . . . . . . . . . . . . . . . . . .9 6

Selecting Voice Prompt Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 7

Ringer Ty p e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 7

Selecting Ringer Types for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . .9 8

Selecting Ringer Types for Messages . . . . . . . . . . . . . . . . . . . . . . . . .9 8

Selecting Ringer Types for Alarms, Data Calls and Fax Calls . . . . . .9 9

Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 0

Selecting a Tone Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 0

Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . .1 0 1

Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 1

Setting the Alarm Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 2

Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 2

Receiving a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 2

Receiving Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 3

Returning to Voice Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 3

Answering your Phone with a Hands-Free Car Kit . . . . . . . . . . . . . .1 0 4

Selecting the Current Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 5

Copying your Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 6

11. S e tting your Phone’s Security . . . . . . . . . . . . . . . . .10 7

Using the KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 8

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 8

Locking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 9

Unlocking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 9

Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 9

Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 0

Unrestricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 1

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 1

Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 2

Resetting your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 2

1 2 . Personal Info rmation Management . . . . . . . . . . .11 3

Adding an Event to the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 4

Scheduled Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 6

Scheduled Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 6

Adding a Call Alarm to the Scheduler . . . . . . . . . . . . . . . . . . . . . . .1 1 8

Viewing Events and Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 9

Changing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 0

Changing Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 1

Adding To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 2

Viewing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 3

Changing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 4

Adding a To Do Item as an Event . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 5

Deleting To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 6

Viewing and Clearing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 7

Erasing Events, Call Alarms and To Do Items . . . . . . . . . . . . . . . . .1 2 8

Going To Dates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 9

Viewing the Scheduler Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . .1 3 0

Event Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 3 0

Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 3 1

Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 3 2

1 3 . E x p e riencing Sprint PCS W i reless Web . . . . . . . .1 3 3

The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 3 4

The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . .1 3 5

Launching a Sprint PCS Wireless Web Browser Session . . . . . . . . . .1 3 6

Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . .1 3 8

Setting up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . .14 7

Accessing Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . .1 5 1

1 4 . Using Voice Services . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 3

Using Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 4

Recording Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 4

Memo Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 5

Adding Memos to your Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 6

Recording Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 7

Recordable Ringer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 8

Using Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 8

Training Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5 9

Voice Command Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 6 0

Voice Command Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 6 1

Voice Dial Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 6 2

1 5 . N av i gating Menus and Ente ring Text . . . . . . . . . .1 6 3

Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 6 4

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 6 5

Working within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . .1 6 6

Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 6 7

Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . .1 7 2

Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . .1 7 4

Entering Symbols and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . .1 7 6

1 6 . Selecting your Ac c e s s o ries . . . . . . . . . . . . . . . . . . .17 7

Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 7 8

How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 8 1

17. Pe r fo rmance and Safety Guidelines . . . . . . . . . . .18 3

Getting the Most Out of your Reception . . . . . . . . . . . . . . . . . . . . .1 8 4

Maintaining Safe Use of and Access to your Phone . . . . . . . . . . . . .1 8 7

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 9 1

Acknowledging Special Precautions and the FCC Notice . . . . . . . . .1 9 3

18 . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 9

Welcome to Sprint PCS

print PCS built the only all-digital, all-PCS nationwide network

from the ground up for clearer calls, serving more than 300 major metropolitan areas. We built our network to give you what we believe you really want from a wireless phone: clear sound, private conversations and time-saving features.

And Sprint Personal Communications Services®can do something even more far-reaching – simplify your life. Our advanced technology is designed to grow with your communications needs so that one day, you’ll be able to rely entirely on your Sprint PCS Phone c o n n e c t e d .

This guide will introduce you to our technology and your new Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re probably anxious to start using your phone, we encourage you to immediately flip to Section One – Getting Started With Sprint PCS Service. This section provides all the information you need to quickly activate your phone, set up your voicemail and much more. It also contains information on how to contact Sprint PCS should you have questions about service, want to purchase additional products or services, or just check your account balance.

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to stay

Thank you for choosing Sprint PCS.

G e t ting Started with S p rint PCS Service

In This Section

Activating your Phone

Setting up your Vo i c e m a i l

Getting Help

Understanding this User Guide

his section walks you through the step-by-step basics of setting up

service to your Sprint PCS Phone

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, including activating or unlocking your phone, selecting your Sprint PCS Service Plan, receiving your new Sprint PCS Phone Number and setting up your voicemail.

Once you have completed this section, you’re ready to explore the advanced features of your new phone.

Getting Started with Sprint PCS Service 3

Getting Started with Sprint PCS Service

Determine if your Phone is Already A c t i v a t e d

If you received your phone in the mail or purchased it at a Sprint PCS C e n t e r, it is probably already activated. All you need to do is unlock your phone.

Ti p :

If you can’t recall

your lock code, try

using the last four

digits of either your

Social Security

number or

Sprint PCS Phone

Number or try 0000.

If none of these

work, call Sprint PCS

Customer Care at

1 - 8 8 8 - 2 1 1 - 4 P C S

( 4 7 2 7 ) .

Unlocking your Phone

Follow these steps to unlock your phone:

1 . Press and hold to turn the phone on. 2 . Highlight U n l o c kand press . 3 . Enter your four-digit lock code. For security

purposes, the code is not visible as you type.

Activating your Phone

There are two ways to activate your phone. Follow these steps:

The fastest way is to call from your new Sprint PCS Phone

1 . Fully charge your battery (see instructions

T M

on page 20).

2 . Turn on your Sprint PCS Phone. 3 . Press to reach a

Sprint PCS Customer Advocate. You must be in a Sprint PCS Service Area when making this call.

4 Getting Started with Sprint PCS Service

The other way is to call Sprint PCS Customer Care from any phone other than your new Sprint PCS Phone (which i s n ’t yet activated).Call us toll-free at 1 - 8 8 8 - 7 1 5 - 4 5 8 8 .

During this call you will be guided through the activation process. The call typically takes approximately 30 minutes, but could be longer during peak times. You can streamline the process by reviewing the Clear and Simple Facts brochure and pre-selecting your Sprint PCSService Plan.

What you Should have Handy When you Call:

Your new Sprint PCS Phone

The original packaging from your phone

Your Social Security number or Tax ID number

Your driver’s license number

Pen and paper to write down your new

Sprint PCS Phone Number

N o t e :

The activation

process varies in

certain Affiliate

a r e a s .

Getting Started with Sprint PCS Service 5

N o t e :

The voicemail setup

process may vary in

certain Affiliate

a r e a s .

Setting Up your Vo i c e m a i l

All unanswered calls to your Sprint PCS Phone are automatically transferred to voicemail, even if your phone is off or in use. To avoid missing any important messages, you will want to set up your Sprint PCS voicemail box and personal greeting as soon as your Sprint PCS Phone is activated.

To set up voicemail, follow these steps:

1 . Press and hold . 2 . Follow the system prompts to create your

passcode, record your greeting, record your name announcement and choose whether to activate One-Touch Message Access (a feature that lets you press one key to access messages and bypasses the need for you to enter your passcode).

For more information on accessing voicemail messages, see “New Voicemail Message Alerts” on page 62.

6 Getting Started with Sprint PCS Service

Getting Started with Sprint PCS Service 7

Getting Help

Visit our Web Site

Stop by www.sprintpcs.com to get up-to-date information on Sprint PCS. You can also:

Review coverage maps

Learn how to use voicemail

Access your customer account

Purchase accessories

Add additional options to your service plan

Check out frequently asked questions

And much more

Sprint PCS Customer Care

Sprint PCS Customer Advocates are available to assist you 24 hours a day, seven days a week. Simply dial 1-888-211-4PCS (4727) from any phone, or press

from your activated Sprint PCS Phone while on the Sprint PCS Nationwide Network.

Once you dial Sprint PCSCustomer Care, you can access a number of helpful account services through our automated Customer Care line. By following the voice prompts, you’ll be able to learn more about Sprint PCS Products and Services, get Sprint PCS coverage by zip code or request a copy of your invoice.

Ti p :

If you need to reach

Customer Care while

you are off the

Sprint PCS Network,

dial 1-888-211-4PCS

( 4 7 2 7 ) .

Receiving Automated Billing Information

For your convenience, your phone gives you free access to billing information on your Sprint PCS Account. This information includes balance due, payment received, billing cycle and the amount of minutes used since your last billing cycle. Follow these steps to access this information:

1 . Press . 2 . Follow the voice prompts to receive the

information you want.

8 Getting Started with Sprint PCS Service

Getting Started with Sprint PCS Service 9

S p r i n t PCS Directory Assistance

Sprint PCS Directory Assistance provides a variety of services, including: residential, business and government listings; assistance with local or long-distance calls; movie listings; hotel, restaurant and shopping information and major local event information. There is a per call charge and you will be billed for airtime.

1 . Press .

S p r i n t PCS Operator Services

Sprint PCS Operator Services can provide assistance in placing collect calls or calls billed to a local telephone calling card or a third party.

1 . Press .

For more information or to see the latest in products and services, visit us online at w w w. s p r i n t p c s . c o m .

Understanding this User Guide

This user guide introduces you to our technology and all the advantages of your new Sprint PCS Phone – through easy-to-follow instructions.

Sections breakdown categories of

information to progressively take you all

the way from learning the basics to using

the most advanced phone features.

Tips highlight special shortcuts and timely reminders to help you make the most of your new phone.

The Index helps you find specific

information quickly.

We know that your time is valuable and that’s why we’ve designed this guide to be used in a building block format or in stand-alone sections. You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific feature, you’ll be able to locate the specific section using the colored tabs. Follow the instructions in that section and you’ll be ready to use your phone in no time.

10 Getting Started with Sprint PCS Service

G e t ting to Know your Sprint PCS Phone

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In This Section

Your Phone’s Highlights and Features

Viewing the Display Screen

Turning your Phone ON and OFF

Using the Battery

our Sprint PCS Phone is packed with features that can simplify

your life and expand your ability to stay connected to the people

and information that are important to you. We know that you’re

anxious to start using it, so this section will give you a quick

introduction to your new phone. Easy-to-follow instructions will guide you through the basics of the most common features of your phone and you’ll be on your way to using it in no time.

D o n ’t forget the other chapters in this guide. They’re filled with

information about the capabilities and benefits of your new Sprint PCS Phone. They include detailed step-by-step instructions to familiarize

you with all the features, and how to customize your phone to meet your specific needs.

Getting to Know your Sprint PCS Phone 11

12 Getting to Know your Sprint PCS Phone

H i g h l i g h t s

Congratulations on the purchase of your Sprint PCS Touchpoint Phone™(Model TP2200). This phone is lightweight, easy-to-use, reliable and offers many significant features:

Dual-band capability provides access to other PCS CDMA and analog cellular networks where Sprint PCS has implemented roaming agreements (page 21).

Sprint PCSWireless WebSMconnection offers wireless modem capabilities for your personal computer in digital mode (page 147).

Sprint PCS Wireless WebSMBrowser provides access to the wireless Internet in digital mode (page 135).

Voice Services let you make calls or perform commands using your voice (pages 154 and 158).

You can record voice memos and your own ringers (pages 154 and 157).

Getting to Know your Sprint PCS Phone 13

Built-in Scheduler and Call Alarms remind you of events and important calls

(pages 114 and 118).

One hundred twenty Internal Phone Book entries store 300 phone numbers (up to 9 phone numbers per entry) (page 76).

Ninety-nine Speed Dial entries let you dial phone numbers by pressing one or two digits (page 41).

Create folders and filters to store your

numeric pages and Sprint PCS

Wireless Web messages (page 68).

T9®Text Input enables you to quickly type messages using one keypress per letter (page 174).

The speakerphone provides clear audio for both you and your second party

(page 30).

Real-time clock function alerts you to

scheduled events and Call Alarms even

when your phone is turned off

(pages 83 and 117).

3. Volume Keys

2. Voice Services

5. Antenna

6. Power On Indicator/

Dual-Color LED

7. Headset Jack

8. Mouse Key

9. Power/End

10. Clr

11. Microphone

Front View of Phone

4. Ok

14 Getting to Know your Sprint PCS Phone

Getting to Know your Sprint PCS Phone 15

1. Speaker:Provides high-quality call or

memo audio.

2. Voice Services Key: Lets you use voice

dialing, voice commands or record m e m o s .

3. Volume Keys:Adjusts the ringer volume in

Standby mode, voice volume during a call or speaker volume during speakerphone o p e r a t i o n .

4. Ok:Lets you place a call, receive a call or

select menu options.

5 .Antenna: Fixed antenna provides

optimum reception for 800 and 1900 MHz f r e q u e n c i e s .

6. Power On Indicator/ Dual-Color LED:

Illuminates green when the phone turns on or when you receive incoming calls. Flashes red when you are recording memos or have scheduled alarms or messages.

7. Headset Jack: Provides connection for an

optional headset.

8. Mouse Key: Scrolls through menus,

provides shortcut access and displays the next or previous message, entry or item.

9. Power/End:Lets you power the phone on

or off, end calls or return to the main menu.

10. Clr:Lets you clear an entry or back up in

the menu.

11. Microphone:Automatically adjusts for

speakerphone or normal voice calls.

16 Getting to Know your Sprint PCS Phone

Viewing the Display Screen

This list identifies the symbols you’ll see on your display screen.

shows your current signal strength. The more lines you have, the stronger your signal.

means your phone cannot find a s i g n a l .

tells you a call is in progress.

indicates you are “roaming” off the

Sprint PCS Nationwide Network.

indicates you are “roaming” off the Sprint PCS Nationwide Network on an analog system.

indicates you have voicemail messages waiting. Press to call your voicemail box.

indicates you have a numeric page or Sprint PCS Wireless Web message waiting.

shows your current battery charge strength. (Icon shown full charged.)

Ti p :

Display indicators let

you know when

you’re off the

Sprint PCS

Nationwide Network

and whether you’re

operating in digital

or analog cellular

m o d e .

Getting to Know your Sprint PCS Phone 17

Ti p :

The Power Save

feature helps to

conserve your

battery power when

you are in an area

where there is no

s i g n a l .

Turning your Phone ON and OFF

Turning your Phone ON

To turn your phone on, press for approximately two seconds.

Once your phone is ON, it displays “Searching” while your phone looks for a signal. When your phone finds a signal, it automatically enters Standby mode – the p h o n e ’s idle state. At this point, you're ready to begin making and receiving calls.

If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone returns to Standby mode.

Your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint PCS Service by pressing any key (when your phone is turned ON).

Turning your Phone OFF

P r e s s for two seconds until you see “Powering off” on the display.

Your screen remains blank while your phone is off, unless you’re charging the battery.

18 Getting to Know your Sprint PCS Phone

Using the B a t t e r y

Battery C a p a c i t y

Your Sprint PCS Touchpoint Phone™i s equipped with a Lithium Ion (LiIon) battery. It allows you to recharge your battery before it is fully drained. The battery provides approximately 3.75 hours of continuous digital talk time (one hour in analog) or approximately 200 hours of continuous digital standby time (25 hours in analog).

When the battery reaches 5% of its capacity, the battery icon blinks. When there are approximately two minutes of talk time left, the phone sounds an audible alert every 30 seconds and then powers down.

I n s t a l l i n g the Battery

Your Sprint PCS Phone comes with a LiIon b a t t e r y. Follow these steps to install it:

1 . Place the battery in the opening at a

45-degree angle with the metal contacts at the top, facing downward.

2 . Gently press down on the battery until the

latch snaps into place.

N o t e :

Long backlight

settings, searching

for service, vibrate

mode and

MiniBrowser use

affect the battery’s

talk and standby

t i m e s .

Ti p :

Be sure to charge

your phone’s

battery and watch

your indicator

to ensure your

levels are OK.

Getting to Know your Sprint PCS Phone 19

R e m o v i n g the Battery

To remove your battery for charging or for another reason, follow these easy steps:

1 . Make sure the power is off so that you don’t

lose any stored numbers or messages.

2 . Press the battery release latch down. 3 . Remove the battery from the phone at a

45-degree angle.

C h a r g i n g the Battery

Your Sprint PCS Phone comes with a rechargeable battery. You should charge the battery as soon as possible so you can begin using your phone.

Keeping track of your battery’s charge is important. If your battery level becomes too l o w, your phone automatically turns off and you’ll lose everything you were just working on. For a quick check of your phone’s battery level, glance at the battery charge indicator located in the upper-right corner of your p h o n e ’s display screen. If the battery charge gets too low, the battery icon blinks and the phone sounds a warning tone.

Always use the Sprint PCS- approved Desktop Charger, Travel Charger or Cigarette Lighter Adapter to charge your battery.

Wa r n i n g !

Using the wrong

battery charger

could cause

damage to your

phone and void the

w a r r a n t y .

20 Getting to Know your Sprint PCS Phone

Using the Desktop Charger

When you’re ready to charge your battery, it is vital that you use only Sprint PCS-approved desktop chargers and AC adapter chargers. To use the desktop charger provided with your p h o n e :

1 .

Plug the round end of the AC adapter into the charger holder and the other end into the electrical outlet.

2 . Insert the the phone (with the battery

installed) into the slot. The battery status icon blinks during charging.

It generally takes about 2 hours to fully recharge a completely rundown battery. With the Sprint PCS-approved Lilon battery, it is okay to recharge the battery before it becomes completely run down.

Understanding Roaming 21

Understanding R o a m i n g

In This Section

Understanding How Roaming Wo r k s

Understanding the Difference Between Roaming and Sprint PCS Calls

Setting your Phone’s Roam Mode

Setting and Using Call Guard

oaming is the ability to make or receive calls while you’re off the Sprint PCS Nationwide Network. Your new dual-band Sprint PCS

P h o n e

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works anywhere on the Sprint PCSNationwide Network and allows you to roam on analog cellular and digital networks where Sprint PCS has implemented roaming agreements.

This section explains how roaming works as well as special features that let you manage your roaming experience.

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