Sprint PCS User Manual
Sprint PCS
®
The clear alternative to cellular.
SM
Table of Contents
Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1. Getting Started with Sprint PCS Service . . . . . . . . . . . . . . . . . . . . .3
Getting Started with Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Setting Up your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Understanding this User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2. Getting to Know your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . .11
Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Turning your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
3. Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Setting your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . . . . . . . . . . . .25
Entering the Time and Date in Analog Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
© 2000 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part
without prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS
Wireless Web and the diamond logo are trademarks of Sprint Communications Company L.P. All
other trademarks are property of their respective owners.
Printed in the U.S.A.
8. Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Setting up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Knowing When you Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Sending Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
New Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Retrieving your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Clearing the Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
New Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Displaying Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
New Numeric Page or Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . .65
Numeric Page and Sprint PCS Wireless Web Message Storage . . . . . . . . . . . . . .65
Displaying Numeric Pages and Sprint PCS Wireless Web Messages . . . . . . . . .66
Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Sprint PCS Wireless Web Message Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Creating Folders for Pages and Sprint PCS Wireless Web Messages . . . . . . . . . .70
Setting or Changing the Maximum Number of Messages . . . . . . . . . . . . . . . . . .71
Adding or Changing Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Renaming Page and Sprint PCS Wireless Web Folders . . . . . . . . . . . . . . . . . . . . .73
Deleting Page and Sprint PCS Wireless Web Message Folders . . . . . . . . . . . . . . .73
Moving Pages and Sprint PCS Wireless Web Messages between Folders . . . . .74
Extracting Phone Numbers from Sprint PCS Wireless Web Messages . . . . . . .74
Prepending a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Erasing All Pages or Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . .76
9. Using your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Dialing and Saving Phone Numbers with Pauses . . . . . . . . . . . . . . . . . . . . . . . . . .39
4-Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Dialing from the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Using One-Touch/Two-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Using the KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
5. Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Changing Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
6. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Viewing Recent Calls (In, Out and Missed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Recent Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Making a Call from Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Prepending a Phone Number from Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . .50
Saving a Phone Number from Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Erasing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
7. Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . .55
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Forwarding your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Adding a Phone Number to an Internal Phone Book Entry . . . . . . . . . . . . . . . . .84
Adding a Call Alarm from the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . .85
Call Alarm Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Call Alarm Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Internal Phone Book Entry Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Editing an Internal Phone Book Entry Phone Number . . . . . . . . . . . . . . . . . . . .90
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Secret Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Adding a New Phone Book Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Moving Internal Phone Book Entries into Folders . . . . . . . . . . . . . . . . . . . . . . . . .94
Renaming Phone Book Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Selecting Ringer Types for Phone Book Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Deleting Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Sorting Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
10. Changing your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Changing the Headline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Adjusting the Ringer and Key Beep Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Selecting Voice Prompt Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Selecting Ringer Types for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Selecting Ringer Types for Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Selecting Ringer Types for Alarms, Data Calls and Fax Calls . . . . . . . . . . . . . .102
Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Selecting a Tone Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Using the Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Using the Auto KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Answering your Phone with a Hands-Free Car Kit . . . . . . . . . . . . . . . . . . . . . . . .107
Selecting the Personality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
11. Using the Toolbox and Fun & Games . . . . . . . . . . . . . . . . . . . . . .109
Calendar and Voice Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Using the Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Adding To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Viewing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Editing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Adding a To Do Item as an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Deleting To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Locking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Unlocking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Unrestricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Resetting your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Adding Memos to your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Recording Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Recordable Ringer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Using Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Training Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Command Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Voice Dial Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
15. Navigating Through Menus and Entering Text . . . . . . . . . . . .165
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Working within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Entering Symbols and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
16. Selecting your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
17. Knowing Performance and Safety Guidelines . . . . . . . . . . . .185
Getting the Most Out of your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Maintaining Safe Use of and Access to your Phone . . . . . . . . . . . . . . . . . . . . . . .189
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . .195
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
FCC RF Exposure Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Body-Worn Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
18. Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
12. Personal Information Management . . . . . . . . . . . . . . . . . . . . . . .123
Adding an Event to the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Event Alert Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Editing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Deleting Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Adding a Call Alarm to the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Editing Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Viewing Events and Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Viewing and Clearing Calendar, Call Alarm or To Do List Memory . . . . . . . . .132
Erasing Old Events or All Events, Call Alarms and To Do Items . . . . . . . . . . . .133
Going To Dates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Event Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
13. Experiencing Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . .135
The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Sprint PCS Wireless Web Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Launching a Sprint PCS Wireless Web Browser Session . . . . . . . . . . . . . . . . . . .139
Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Setting Up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . . . . . .149
Accessing Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
14. Using Voice Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Using Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Accessing the Voice Services Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Recording Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Memo Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Welcome to Sprint PCS
S
print PCS built the only all-digital, all-PCS nationwide network
from the ground up for clearer calls, serving more than 300 major
metropolitan areas. We built our network to give you what we believe
you really want from a wireless phone: clear sound, private
conversations and time-saving features.
And Sprint Personal Communications Services
®
can do something
even more far-reaching – simplify your life. Our advanced technology
is designed to grow with your communications needs so that one day,
you’ll be able to rely entirely on your Sprint PCS Phone
TM
to stay
connected.
This guide will introduce you to our technology and your new
Sprint PCS Phone through simple, easy-to-follow instructions. Since
you’re probably anxious to start using your phone, we encourage you
to immediately flip to Section One – Getting Started With Sprint PCS
Service. This section provides all the information you need to quickly
activate your phone, set up your voicemail and much more. It also
contains information on how to contact Sprint PCS should you have
questions about service, want to purchase additional products or
services, or just check your account balance.
Thank you for choosing Sprint PCS.
1
1
1
Getting Started with
Sprint PCS Service
In This Section
䊳
Activating your Phone
䊳
Setting up your Voicemail
䊳
Getting Help
䊳
Understanding this User Guide
T
his section walks you through the step-by-step basics of setting up
service to your Sprint PCS PhoneTM, including activating or unlocking
your phone, selecting your Sprint PCS Service Plan, receiving your new
Sprint PCS Phone Number and setting up your voicemail.
Once you have completed this section, you’re ready to explore the
advanced features of your new phone.
Getting Started
Getting Started with Sprint PCS Service 3
Getting Started with Sprint PCS Service 5
1
4 Getting Started with Sprint PCS Service
䊳
The other way is to call Sprint PCS
Customer Care from any phone other
than your new Sprint PCS Phone (which
isn’t yet activated).Call us toll-free at
1-888-715-4588.
During this call you will be guided through
the activation process. The call takes
approximately 30 minutes, but could be
longer during peak times. You can streamline
the process by reviewing the Clear and Simple
Facts brochure and pre-selecting your
Sprint PCS Service Plan.
What you Should have Handy
When you Call:
䊳
Your new Sprint PCS Phone
䊳
The original packaging from your phone
䊳
Your Social Security number or
Tax ID number
䊳
Your driver’s license number
䊳
Pen and paper to write down your new
Sprint PCS Phone Number
Note:
The activation
process varies in
certain affiliate
areas.
Getting Started
Getting Started with
Sprint PCS Service
Determine if your Phone is Already
Activated
If you received your phone in the mail or
purchased it at a Sprint PCS Center, it is
probably already activated. All you need to do
is unlock your phone.
Unlocking your Phone
Follow these steps to unlock your phone:
1. Press and hold to turn the phone on.
2. Highlight Unlock and press .
3. Enter your four-digit lock code. For security
purposes, the code is not visible as you type
.
Activating your Phone
There are two ways to activate your phone.
Follow these steps:
䊳
The fastest way is to call from your new
Sprint PCS Phone
TM
.
1. Fully charge your battery (see instructions
on page 19).
2. Turn on your Sprint PCS Phone.
3. Press to reach a
Sprint PCS Customer Advocate. You must
be in a Sprint PCS Service Area when
making this call.
Tip:
If you can’t recall
your lock code, try
using the last four
digits of either your
Social Security
number or
Sprint PCS Phone
Number or try 0000.
If none of these
work, call Sprint PCS
Customer Care at
1-888-211-4PCS
(4727).
End
Ok
Ok 2
Getting Started with Sprint PCS Service 7
1
Getting Started
6 Getting Started with Sprint PCS Service
Getting Help
Visit our Web Site
Stop by www.sprintpcs.com to get up-to-date
information on Sprint PCS. You can also:
䊳
Review coverage maps
䊳
Learn how to use voicemail
䊳
Access your customer account
䊳
Purchase accessories
䊳
Add additional options to your
service plan
䊳
Check out frequently asked questions
䊳
And much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are
available to assist you 24 hours a day, seven
days a week. Simply dial 1-888-211-4PCS
(4727) from any phone, or press
from your activated
Sprint PCS Phone while on the Sprint PCS
Nationwide Network.
Once you dial Sprint PCS Customer Care, you
can access a number of helpful account
services through our automated customer
care line. By following the voice prompts,
you’ll be able to learn more about Sprint PCS
products and services, get Sprint PCS coverage
by zip code or request a copy of your invoice.
Tip :
If you need to reach
Sprint PCS Customer
Care while you are off
the Sprint PCS
Network, dial
1-888-211-4PCS
(4727).
Setting Up your Voicemail
All unanswered calls to your Sprint PCS Phone
are automatically transferred to voicemail,
even if your phone is off or in use. To avoid
missing any important messages, you will
want to set up your Sprint PCS voicemail box
and personal greeting as soon as your
Sprint PCS Phone is activated.
To set up voicemail, follow these steps:
1. Press and hold .
2. Follow the system prompts to create your
passcode, record your greeting, record your
name announcement and choose whether
to activate One-Touch Message Access (a
feature that lets you press one key to access
messages and bypasses the need for you to
enter your passcode).
For more information on accessing voicemail
messages, see “New Voicemail Messages” on
page 62.
Note:
The voicemail setup
process may vary in
certain affiliate
areas.
Tip :
1
Ok 2
1
Getting Started with Sprint PCS Service 9
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a
variety of services, including: residential,
business and government listings; assistance
with local or long-distance calls; movie
listings; hotel, restaurant and shopping
information and major local event
information. There is a per call charge and
you will be billed for airtime.
䊳
Press .
Sprint PCS Operator Services
Sprint PCS Operator Services can provide
assistance in placing collect calls or calls
billed to a local telephone calling card or a
third party.
䊳
Press .
For more information or to see the latest in
products and services, visit us online at
www.sprintpcs.com.
Getting Started
8 Getting Started with Sprint PCS Service
Receiving Automated Billing Information
For your convenience, your phone gives you
free access to billing information on your
Sprint PCS Account. This information
includes balance due, payment received,
billing cycle and the amount of minutes
used since your last billing cycle. Follow
these steps to access this information:
1. Press .
2. Follow the voice prompts to receive the
information you want.
Ok 4
Ok 114
Ok
0
2
Getting to Know
your Phone
Getting to Know your Sprint PCS Phone 11
2
Getting to Know
your Sprint PCS Phone
TM
In This Section
䊳
Your Phone’s Highlights and Features
䊳
Viewing the Display Screen
䊳
Turning your Phone ON and OFF
䊳
Using the Battery
䊳
Selecting a Language
Y
our Sprint PCS Phone is packed with features that can simplify
your life and expand your ability to stay connected to the people
and information that are important to you. We know that you’re
anxious to start using it, so this section will give you a quick
introduction to your new phone. Easy-to-follow instructions will guide
you through the basics of the most common features of your phone
and you’ll be on your way to using it in no time.
Don’t forget the other chapters in this guide. They’re filled with
information about the capabilities and benefits of your new
Sprint PCS Phone. They include detailed step-by-step instructions to
familiarize you with all the features, and how to customize your
phone to meet your specific needs.
10 Getting Started with Sprint PCS Service
Understanding this User Guide
This user guide introduces you to our
technology and all the advantages of your
new Sprint PCS Phone – through
easy-to-follow instructions.
䊳
Sections breakdown categories of
information to progressively take you all
the way from learning the basics to using
the most advanced phone features.
䊳
Tips highlight special shortcuts and timely
reminders to help you make the most of
your new phone.
䊳
The Index helps you find specific
information quickly.
We know that your time is valuable and
that’s why we’ve designed this guide to be
used in a building block format or in standalone sections. You’ll get the most out of
your phone if you read each section.
However, if you’d like to get right to a specific
feature, you’ll be able to locate the specific
section using the colored tabs. Follow the
instructions in that section and you’ll be
ready to use your phone in no time.
Getting to Know your Sprint PCS Phone 13
2
Getting to Know
your Phone
䊳
Built-in Calendar and call alarms remind
you of events and important calls (pages
124 and 129).
䊳
One hundred twenty Internal Phone Book
entries store 300 phone numbers
(page 78).
䊳
Ninety-nine Speed Dial entries let you dial
phone numbers by pressing one or two
digits (page 41).
䊳
Create folders and filters to store your
numeric pages and Sprint PCS
Wireless Web messages (page 70).
䊳
T9®Text Input enables you to quickly
enter text (English language only) using
one keypress per letter (page 176).
䊳
The speakerphone provides clear audio
for both you and your second party
(page 30).
12 Getting to Know your Sprint PCS Phone
Highlights
Congratulations on the purchase of your
Sprint PCS Touchpoint Phone
™
(Model
TP2100). This phone is lightweight,
easy-to-use, reliable and offers many
significant features:
䊳
Dual-band capability provides access to
other PCS CDMA and analog cellular
networks where Sprint PCS has
implemented roaming agreements
(page 21).
䊳
Sprint PCS Wireless WebSMConnection
offers wireless modem capabilities for
your personal computer in digital mode
(page 149).
䊳
Sprint PCS Wireless WebSMBrowser
provides access to the wireless Internet in
digital mode (page 138).
䊳
Voice Services let you make calls or
perform commands using your voice
(pages 156 and 161).
䊳
You can record voice memos and your
own ringers (pages 157 and 160).
Front View of Phone
Tip:
The dual-color LED
also lets you know
when to speak
during speaker-
phone operation
(see page 31).
2
Getting to Know
your Phone
14 Getting to Know your Sprint PCS Phone Getting to Know your Sprint PCS Phone 15
1. Speaker: Provides high-quality call or
memo audio.
2. Volume Keys: Adjusts the ringer volume in
Standby mode, voice volume during a call
or speaker volume during speakerphone
operation.
3. Voice Services: Lets you use voice dialing
and commands or record memos.
4. Ok: Lets you place a call, receive a call or
select menu options.
5 . Antenna: Fixed antenna provides optimum
reception for 800 and 1900 MHz
frequencies.
6. Power On Indicator/Dual-Color LED:
Illuminates green when the phone turns on
or when you receive incoming calls. Flashes
red when you are recording memos or have
scheduled alarms or messages.
7. Mouse Key: Scrolls through menus,
provides shortcut access and displays the
next or previous message, entry or item.
8. Power/End: Lets you power the phone on or
off, end calls or return to the main menu.
9. Clr: Lets you clear an entry or back up in the
menu.
10. Microphone: Automatically adjusts for
speakerphone or normal voice calls.
4. Ok
2. Volume Keys
3. Voice Services
1. Speaker (back of phone)
5. Antenna
6. Power On Indicator/
Dual-Color LED
7. Mouse Key
8. Power/End
9. Clr
10. Microphone
Getting to Know your Sprint PCS Phone 17
2
Getting to Know
your Phone
Tip :
The Power Save
feature helps to
conserve your
battery power when
you are in an area
where there is no
signal.
Turning your Phone ON and OFF
Turning your Phone ON
To turn your phone on, press for
approximately two seconds.
Once your phone is ON, it displays
“Searching” while your phone looks for a
signal. When your phone finds a signal, it
automatically enters Standby mode – the
phone’s idle state. At this point, you're ready to
begin making and receiving calls.
If your phone is unable to find a signal after 15
minutes of searching, a Power Save feature is
automatically activated. When a signal is
found, your phone returns to Standby mode.
Your phone searches for a signal periodically
without your intervention. You can also initiate
a search for Sprint PCS Service by pressing any
key (when your phone is turned ON).
Turning your Phone OFF
Press for two seconds until you see
“Powering off” on the display.
Your screen remains blank while your phone
is off, unless you’re charging the battery.
16 Getting to Know your Sprint PCS Phone
Viewing the Display Screen
This list identifies the symbols you’ll see on
your display screen.
䊳
shows your current signal strength.
The more lines you have, the stronger
your signal.
䊳
means your phone cannot find a
signal.
䊳
tells you a call is in progress.
䊳
indicates you are “roaming” off the
Sprint PCS Nationwide Network.
䊳
indicates you are “roaming” off the
Sprint PCS Nationwide Network on an
analog system.
䊳
indicates you have voicemail
messages waiting. Press to call your
voicemail box.
䊳
indicates you have a numeric page or
Sprint PCS Wireless Web message waiting.
䊳
shows your current battery charge
strength. (Icon shown full charged.)
Tip :
Display indicators let
you know when
you’re off the
Sprint PCS
Nationwide Network
and whether you’re
operating in digital
or analog cellular
mode.
End
1
End
2
Getting to Know
your Phone
Getting to Know your Sprint PCS Phone 19
Removing the Battery
To remove your battery for charging or for
another reason, follow these easy steps:
1. Make sure the power is off so that you don’t
lose any stored numbers or messages.
2. Press the battery release latch down.
3. Remove the battery from the phone at a
45-degree angle.
Charging the Battery
Your Sprint PCS Phone comes with a
rechargeable battery. You should charge the
battery as soon as possible so you can begin
using your phone.
Keeping track of your battery’s charge is
important. If your battery level becomes too
low, your phone automatically turns off and
you’ll lose everything you were just working
on. For a quick check of your phone’s battery
level, glance at the battery charge indicator
located in the upper-right corner of your
phone’s display screen. If the battery charge
gets too low, the battery icon blinks and the
phone sounds a warning tone.
Always use the Sprint PCS- approved
Desktop Charger, Travel Charger or
Cigarette Lighter Adapter to charge your battery.
Warning!
Using the wrong
battery charger
could cause
damage to your
phone and void the
warranty.
18 Getting to Know your Sprint PCS Phone
Using the Battery
Battery Capacity
Your Sprint PCS Touchpoint Phone™is
equipped with a Lithium Ion (LiIon) battery.
It allows you to recharge your battery before
it is fully drained. The battery provides
approximately 3.75 hours of continuous
digital talk time (one hour in analog) or
approximately 200 hours of continuous
digital standby time (25 hours in analog).
When the battery reaches 5% of its capacity,
the battery icon blinks. When there are
approximately two minutes of talk time left,
the phone sounds an audible alert every 30
seconds and then powers down.
Installing the Battery
Your Sprint PCS Phone comes with a LiIon
battery. Follow these steps to install it:
1. Place the battery in the opening at a
45-degree angle with the metal contacts at
the top, facing downward.
2. Gently press down on the battery until the
latch snaps into place.
Note:
Long backlight
settings, searching
for service, vibrate
mode and
MiniBrowser use
affect the battery’s
talk and standby
times.
Tip:
Be sure to charge
your phone’s
battery and watch
your indicator
to ensure your
levels are OK.
3
Understanding
Roaming
Understanding Roaming 21
3
Understanding Roaming
In This Section
䊳
Understanding How Roaming Works
䊳
Understanding the Difference Between Roaming and
Sprint PCS Calls
䊳
Setting your Phone’s Roam Mode
䊳
Setting and Using Call Guard
R
oaming is the ability to make or receive calls while you’re off the
Sprint PCS Nationwide Network. Your new dual-band Sprint PCS
Phone
TM
works anywhere on the Sprint PCS Nationwide Network and
allows you to roam on analog cellular and digital networks where
Sprint PCS has implemented roaming agreements.
This section explains how roaming works as well as special features that
let you manage your roaming experience.
20 Getting to Know your Sprint PCS Phone
Note:
Whether you select
English or Spanish,
T9 Text Input
matches words to an
English database
(see page 176).
Using the Travel Charger
When you’re ready to charge your battery, it
is vital that you use only Sprint PCSapproved AC adapter chargers. To use the
travel charger provided with your phone:
1.
Plug the travel charger (with the prongs
extended) into an electrical outlet.
2. Insert the flat end of the charger (with the
arrow facing up) into the port on the
bottom of the phone. The battery status
icon blinks during charging.
It generally takes about 2 hours to fully
recharge a completely rundown battery.
With the Sprint PCS-approved Lilon battery,
it is okay to recharge the battery before it
becomes completely run down.
Selecting a Language
To select which language menu items are
displayed in and which language voice
prompts are spoken in:
1. From the main menu, highlight Toolbox
and press .
2. Highlight Language and press .
3. Highlight English or Espanol and
press .
Ok
Ok
Ok
3
Understanding
Roaming
Understanding Roaming 23
Roaming on Other PCS CDMA Networks
When you’re roaming on other PCS CDMA
networks, your call quality will be similar to
the quality you receive when making calls
while on the Sprint PCS Network. You may not
be able to access certain calling features, such
as Sprint PCS Wireless Web, however, all of
your calls are still private and secure.
Roaming on Analog Cellular Networks
When you roam on analog cellular networks,
you will experience the same quality provided
by analog cellular carriers today. Although
certain
calling features, such as Sprint PCS
Wireless Web,
may be unavailable, you can
still make and receive calls. You will
experience a few differences including:
䊳
You are more likely to experience static,
cross-talk, fade-out and dropped calls.
䊳
Some calling features that are standard on
the Sprint PCS Network are unavailable.
䊳
There are security and privacy risks
(eavesdropping and cloning) that exist
with conventional analog cellular services
today.
䊳
Your battery needs recharging sooner
when you use your phone for analog
cellular roaming.
Tip :
If you’re on a call
when you leave the
Sprint PCS Network
and enter an area
where roaming is
available (whether
CDMA or analog
cellular), your call is
dropped. If your call
is dropped in an
area where you
think Sprint PCS
Service is available,
turn your phone off
and on again to
reconnect to the
Sprint PCS
Nationwide
Network.
22 Understanding Roaming
Tip :
Remember, when
you’re using your
phone off the
Sprint PCS Network,
always dial numbers
using 11 digits
(1 + area code +
number).
Note:
You will pay a higher
per-minute rate for
roaming calls.
Understanding How Roaming Works
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you
know when you’re off the Sprint PCS Network
and whether your phone is operating in
analog cellular or digital mode. The following
chart indicates what you’ll see depending on
where you’re using your phone.
Roaming Analog
Indicator Indicator
Sprint PCS Nationwide Network
Other CDMA Networks
Analog Cellular Networks
When you are roaming, your phone will also
flash
Digital Roam or Analog Roam on the
display screen.
Understanding Roaming 25
3
Understanding
Roaming
24 Understanding Roaming
Setting an Alert When Roam
Charges Apply (Call Guard)
In addition to the roaming icon, Call Guard
alerts you when roaming charges apply. The
following settings apply to Call Guard.
Call Guard
This feature makes it easy to control when
you roam by reminding you when you
make or receive a roaming call. It also
requires you to take additional steps before
placing or answering a roaming call. These
additional steps are not required when you
make or receive calls while on the
Sprint PCS Nationwide Network.
To Turn the Call Guard Feature On or Off:
1. From the main menu, highlight Roaming
and press .
2. Highlight Call Guard and press .
3. Highlight On or Offand press .
To Place Roaming Calls with Call Guard On:
1. From the main menu, dial 1 + area code
+ the seven-digit number. (You can also
initiate a call from the Internal Phone
Book, Recent Calls, numeric pages or
Sprint PCS Wireless Web messages.)
2. Highlight Roam Call and press .
Note:
Voice Dialing and
Speed Dialing are
not available when
you are roaming
with the Call Guard
enabled.
Setting your Phone’s Roam Mode
Your Sprint PCS Phone allows you to control
your ability to roam. By using the
Roaming
menu option, you determine which signals
your phone accepts.
Set Mode
Choose from three different settings on your
dual-band phone to control your roaming
experience:
1. From the main menu, highlight
Roaming, and press .
2. Highlight Set Mode and press .
3. To select an option, highlight it and
press .
䊳
Sprint PCS: This setting allows you to
select the Sprint PCS Nationwide Network
only and prevents roaming on other
networks.
䊳
Automatic: This setting seeks Sprint PCS
Service. When Sprint PCS Service is
unavailable, it searches for an alternative
system.
䊳
Analog Only: This setting forces the phone
to seek an analog roaming system. The
previous setting is restored the next time
the phone is turned on.
Ok
Ok
Ok
Ok
Ok
Ok
Ok
Understanding Roaming 27
3
Understanding
Roaming
2. To select an option, highlight it and
press .
䊳
Set to save the time and date you entered.
䊳
AM/PM to toggle the time between AM
and PM.
䊳
Wait to display the options again in five
minutes. If your phone acquires Sprint PCS
Service before five minutes, the time is
automatically set.
䊳
Don’t Set to exit the menu without
entering the time and date.
Ok
26 Understanding Roaming
To Answer Incoming Roaming Calls with
Call Guard On:
1. From the main menu, highlight Answer
and press .
Remember if the Call Guard feature is set to
On, you need to take extra steps to make and
receive roaming calls even if you have
selected the
Analog Only setting (see
page 25).
Entering the Time and Date in
Analog Mode
When you turn your phone on outside a
Sprint PCS Service Area, you may be
prompted to enter the current time and date.
If you do not enter the time and date, you
will not be notified of scheduled events or
call alarms.
To enter the time and date when the
Enter Time/Date menu is displayed:
1. Press the appropriate keys on your keypad.
Fields must be two digits, for example
“05:07a 01/01/99.” To toggle between AM
and PM, highlight
AM/PM and
press .
Ok
Ok
Making and Answering Calls 29
4
Making and
Answering Calls
28
4
Making and Answering Calls
In This Section
䊳
Making Calls
䊳
Using the Speakerphone
䊳
Answering Calls
䊳
Dialing Options
䊳
In-Call and End-of-Call Options
䊳
Using One-Touch/Two-Touch Speed Dialing
䊳
Using the KeyGuard
Y
our Sprint PCS PhoneTMgives you different options for making calls
so that you can use the method that works best for you. Once you
learn the basics here, the possibilities are endless.
Making and Answering Calls 31
4
Making and
Answering Calls
30 Making and Answering Calls
Warning!
Due to higher
volume levels, do not
place the phone
near your ear during
speakerphone use.
To activate the speakerphone during a call:
1. Highlight Speakerphone On and
press .
To turn the speakerphone off:
1. Highlight Spkrphone Off and press .
Speaking during a conversation
Your phone uses the dual-color LED to let
you know when the other party is speaking
and cannot hear your voice.
䊳
The phone's dual-color LED is green when
the other party can hear what you are
saying.
䊳
The phone's LED is red when the other
party is speaking and he or she cannot hear
what you are saying.
Adjusting for background noise
If the LED is red even when the other party is
not speaking, the other party may be in an
area with excessive background noise.
If this happens,
䊳
Press the down volume control key on the
side of the phone until the LED turns green.
Making Calls
Your Sprint PCS PhoneTMoffers many ways to
make calls, including using your voice.
(See “Using Voice Dialing” on page 156.)
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. If you make a
mistake while dialing, press to
erase one digit at a time. Or, press and hold
to erase the entire number.
3. Press . (To make calls when you are
roaming and Call Guard is enabled,
highlight
Roam Call and press .
See “Call Guard” on page 25.)
4. When you’re finished, press or
highlight
End Call and press .
Using the Speakerphone
The speakerphone feature lets you hear
audio through the speaker and talk without
holding the phone. For best acoustical
performance, the phone should be lying
face-up on a hard, flat surface. When the
speakerphone is activated, use the volume
control keys on the side of the phone to
adjust the volume.
Tip :
To redial your last
outgoing phone
number, highlight
Recent Calls and
press and hold
.
Tip :
When making calls
off the Sprint PCS
Network, always dial
using 11 digits
(1 + area code +
phone number).
Ok
Clr
Ok
Clr
End
Ok
Ok
Ok
Ok
Making and Answering Calls 33
4
Making and
Answering Calls
32 Making and Answering Calls
Tip :
To speed dial a
phone number from
the main menu,
press and hold the
Speed Dial entry
number. If the entry
number is two digits,
enter the first digit,
then press and hold
the second digit.
(This feature will not
work when you are
roaming and
Call Guard is
enabled.)
䊳
Save to save the phone number in your
Internal Phone Book. (See “Saving a
Phone Number” on page 37.)
䊳
Find to display Internal Phone Book
entries that contain the entered numbers.
(See “Finding a Phone Number” on
page 38.)
䊳
Hard Pause to insert a hard pause.
(See “Dialing and Saving Phone Numbers
with Pauses” on page 39.)
䊳
2-Second Pause to insert a 2-second
pause. (See “Dialing and Saving Phone
Numbers with Pauses” on page 39.)
䊳
Exit to return to the main menu.
Some options are displayed as you enter
numbers. To select an option, highlight it
and press .
䊳
[An Internal Phone Book Entry] to display
the entry that contains the Speed Dial
number assigned to the location you
entered. Press and hold to dial the
Speed Dial number.
䊳
4-Digit Dial to dial the phone number in
your Internal Phone Book that ends with
the four digits you enter. (See “4-Digit
Dialing” on page 40.)
Note:
You cannot dial
phone numbers
identified as No ID,
Restricted, Data or
Fax calls.
Answering Calls
1.
Make sure your phone is on. If your phone is
off, incoming calls go to voicemail.
2. When your phone rings, press .
(To answer incoming calls when you are
roaming and Call Guard is enabled,
highlight
Answer and press .
See “Call Guard” on page 25.)
3. To disconnect the call, press or
highlight
End Call and press .
Missed Call Notification
When an incoming call is not answered, the
Calls Missed log is displayed on your screen.
To display the missed call entry:
1. Highlight the entry and press .
To dial the missed call entry’s phone
number:
1. Highlight the entry and press and
hold .
Dialing Options
Dialing options are displayed when you
enter numbers in the main menu.
To select an option, highlight it and press
.
䊳
Call to dial the phone number. (If you are
roaming and have the Call Guard feature
activated, select
Roam Call. See “Call
Guard” on page 25.)
Ok
Ok
Ok
End
Ok
Ok
Ok
Ok
Ok
Making and Answering Calls 35
4
Making and
Answering Calls
34 Making and Answering Calls
Warning!
Due to higher
volume levels, do not
place the phone
near your ear during
speakerphone use.
Incoming Call Notification
Depending on your settings, your Sprint PCS
Phone notifies you of incoming calls in the
following ways:
䊳
The phone rings and/or vibrates.
䊳
The LED flashes green.
䊳
The backlight illuminates.
䊳
The screen displays an incoming call
message.
䊳
If the phone number is available, the
phone number of the caller is displayed.
䊳
If the phone number is in your Internal
Phone Book, the Phone Book entry’s name
is displayed.
The following options are also displayed. To
select an option, highlight it and press .
䊳
Answer to answer the call.
䊳
Silent Ringer to mute the ringer.
䊳
Answer & Hold to answer the call and
place the caller on hold. The caller hears a
recorded announcement while on hold.
Highlight
Answer Held Call and press
to speak to the caller.
Note:
You can also mute
the ringer by
pressing the up or
down volume key,
Voice Services key
or .
In-Call Options
During a call, your phone displays menu
options in addition to the main menu.
To select an option, highlight it and press
.
䊳
End Call to end the call.
䊳
Speakerphone On or Spkrphone Off:
Select Speakerphone On to route the
phone’s audio through the speaker. (See
“Using the Speakerphone” on page 30.)
Select
Spkrphone Off to route the phone’s
audio through the earpiece
䊳
Mute or Unmute:Select Mute to mute
your phone’s microphone. Select
Unmute
to reactivate the microphone.
䊳
Dial 3-Way Call to call a third party. (See
“Three-Way Calling” on page 57.)
䊳
Flash to answer an incoming Call Waiting
call or connect a third party during
Three-Way Calling.
䊳
Send Tones to send the next set of
numbers after a Hard Pause. Send Tones is
displayed when you dial a phone number
with a Hard Pause in it. (See “Dialing and
Saving Phone Numbers With Pauses” on
page 39.)
Ok
Ok
Ok
Clr
Making and Answering Calls 37
4
Making and
Answering Calls
36 Making and Answering Calls
Saving a Phone Number
Your Sprint PCS Phone can store up to 120
Internal Phone Book entries. Phone Book
entries can store up to a total of 300 phone
numbers and the entry’s first and last name
can contain ten characters. Your phone
automatically sorts the Internal Phone Book
entries alphabetically.
To save a number from the main menu:
1. Enter a phone number.
2. Highlight Save and press .
3. Select a label by highlighting Home, Work,
Mobile, Pager, Fax, Dataor No Label and
press .
4. Enter a first name for the entry, select an
existing entry or highlight
Save w/o Name
and press . (See “Entering
Characters by Tapping the Keypad” on
page 174.) If you select and existing entry,
proceed to Step 6.
5. Enter a last name for the entry or highlight
Save w/o Name and press .
6. To select an option, highlight it and
press .
䊳
Done to create the Phone Book entry.
䊳
Add Speed Dial to add the phone number
to your Speed Dial entries. Press
again to save the phone number in the first
available Speed Dial location. (You can
Tip:
Phone numbers
labeled Fax or Data
can only be dialed
through a personal
computer.
End-of-Call Options
After receiving a call from or making a call
to a phone number that is not in your
Internal Phone Book, the phone number,
the duration of the call and the following
menu options are displayed.
To select an option, highlight it and
press .
䊳
OK to return to the main menu. (You can
also press or .)
䊳
Call to dial the phone number.
䊳
Save Phone # to save the phone number
in your Internal Phone Book. (See
“Saving a Phone Number” on page 37.)
After receiving a call from or making a call
to a phone number that is in your Internal
Phone Book, the Phone Book entry name
and phone number, the duration of the call
and the following menu options are
displayed.
To select an option, highlight it and
press .
䊳
OK to return to the main menu. (You can
also press or .)
䊳
Call to dial the phone number.
䊳
View PB Entry to display the Internal
Phone Book entry. (See “Internal
Phone Book Entry Options” on page 82.)
Note:
The End-of-Call
options are not
displayed for calls
identified as No ID
or Restricted.
Ok
End
Ok
End
Clr
Clr
Ok
Ok
Ok
Ok
Ok
Ok
38 Making and Answering Calls
Making and Answering Calls 39
Dialing and Saving Phone Numbers with Pauses
You can dial or save phone numbers with
pauses for use with automated systems, such
as voicemail or credit card billing numbers.
If you select a hard pause, the next set of
numbers are sent when you press . If
you select a 2-second pause, your phone
automatically sends the next set of numbers
after two seconds.
To dial or save a phone number with pauses:
1. Enter the phone number.
2. Highlight Hard Pause or 2-Second
Pause
and press . Hard pauses are
displayed as a “P” and 2-second pauses as
a “T”.
3. Enter additional numbers.
4. Highlight Call or Save and press .
When dialing a number with a hard pause,
highlight
Send Tones and press to
send the next set of numbers.
Note:
You can have
multiple pauses in a
phone number and
combine 2-second
and hard pauses.
4
Making and
Answering Calls
also enter the number of an empty location
or highlight it and press .)
䊳
Add Voice Dial to add a Voice Dial tag to
the entry. Follow the voice prompts to
record a Voice Dial tag for the entry. (See
“Using Voice Dialing” on page 156.)
䊳
Add to Folder to add the entry to an
Internal Phone Book folder (if you have
created an additional folder). Highlight
the folder you want to add the entry to and
press . (See “Adding a New Phone
Book Folder” on page 94.)
After you have saved the number, the new
Internal Phone Book entry is displayed.
(See “Internal Phone Book Entry Options” on
page 82.)
Finding a Phone Number
You can search for Internal Phone Book
entries with phone numbers that contain a
specific string of numbers.
To find a phone number:
1. Enter one or more digits. The more
numbers you enter, the more the search
narrows.
2. Highlight Find and press .
3. To display the phone number, highlight
the Internal Phone Book entry that
contains the number and press . To
dial the number, highlight the entry and
press and hold .
Ok
Ok
Ok
Ok
Ok
Ok
Ok
Ok
Ok
Making and Answering Calls 41
Using One-Touch/Two-Touch Speed Dialing
With this feature, you can dial Speed Dial
entries using one key press for locations
1-9 or two key presses for locations 10-99.
(To add a Speed Dial entry, see “Adding a
New Internal Phone Book Entry” on
page 78. To add a Speed Dial location to an
existing entry, see “Editing an Internal
Phone Book Entry Phone Number” on
page 90.)
To use
One-Touch Dialing for Speed Dial
locations 1-9:
1. Press and hold the appropriate key for
approximately two seconds.
䊳
The display confirms that the number has
been dialed when it shows “Connecting.”
To use
Two-Touch Dialing for Speed Dial
locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for
approximately two seconds.
䊳
The display confirms that the number has
been dialed when it shows “Connecting.”
Note:
Speed Dialing is not
active when you are
roaming with
Call Guard enabled.
4
Making and
Answering Calls
40 Making and Answering Calls
4-Digit Dialing
Enter four digits to display the 4-Digit
Dialing option. If you select
4-Digit Dial,
your phone dials the phone number in your
Internal Phone Book that ends with the four
digits you entered.
To use 4-Digit Dialing:
1. Dial the last four digits of an
Internal Phone Book entry’s phone
number.
2. Highlight 4-Digit Dial and press .
Calling Emergency Numbers
You can place calls to 911,
(dial and press )
even if your phone is locked or your account
is restricted. However, you cannot place calls
to 911 when the KeyGuard is activated (See
"Emergency Calls" on page 188.)
Dialing from the Internal Phone Book
To dial directly from an Internal Phone Book
entry:
1. Press the Mouse Key right. (For additional
ways to display entries, see Chapter 9:
Using your Internal Phone Book.)
2. Highlight the entry you want to call. (Press
the Mouse Key left or right to display the
labels of additional phone numbers.)
3. Press and hold to dial the entry’s
default number.
Note:
4-Digit Dialing dials
the first number in
your Internal
Phone Book that
matches the four
digits.
9
Ok
Ok
Ok 11
42 Making and Answering Calls
Displaying your Phone Number
Just in case you forget your own number,
your Sprint PCS Phone can remind you.
To display your phone number:
1. From the main menu, highlight
Phone Book and press .
2. Highlight My Phone # and press .
Using the KeyGuard
The KeyGuard feature helps avoid accidental
key presses without blocking incoming calls
or messages. Keyguard is disabled when you
receive an incoming call and is reactivated
when the call is complete. (To automatically
activate KeyGuard when your phone is idle,
see “Using the Auto KeyGuard” on
page 106.)
1. To activate the KeyGuard, highlight
KeyGuard in the main menu and
press .
To disable KeyGuard, press and hold .
Shortcut:
You can also
display your phone
number from the
main menu by
pressing the
Mouse Key left.
5
Adjusting Volume 43
Adjusting
Volume
5
Adjusting Volume
In This Section
䊳
Changing Ringer Volume
䊳
Silencing the Ringer
䊳
Adjusting Volume During a Conversation
䊳
Muting a Call
W
ith all the things that demand your attention in today’s fast
paced world, it’s important to tune-in to what really matters.
Your Sprint PCS Phone
TM
gives you the ability to control your phone’s
volume with the touch of a button. Not only can you control what you
hear, you can also control what your caller hears.
Ok
Ok
Ok
Clr
5
Adjusting
Volume
44 Adjusting Volume
Adjusting Volume 45
Note:
For information on
optimum
speakerphone
volume, see
“Speaking during a
conversation” and
“Adjusting for
background noise”
on page 31.
Adjusting Volume During a Conversation
Whether you need to hear more or less of a
conversation, adjust the volume keys on the
side of your phone during a call.
Muting a Call
There are times when it’s necessary to mute a
call so that your caller does not hear you
or
certain background noise. To use this function
during a call:
1. Highlight Mute.
2. Press .
To unmute a call:
1. Highlight Unmute.
2. Press .
䊳
When the phone is muted, “Mute” appears
on the display.
Changing Ringer Volume
To change the ringer volume from the main
menu:
1. Highlight Settings and press .
2. Highlight Sounds and press .
3. Highlight Volumeand press .
4. Highlight Ringer and press .
5. Highlight a ringer volume or vibrate
setting and press .
Silencing the Ringer
To silence the ringer on incoming calls:
1. When the phone rings, press the
Voice Services key, a volume key or .
2. Press to answer the call.
Tip :
When the phone is
in Standby mode,
You can adjust the
ringer volume using
the keys on the side
of your phone
Ok
Ok
Ok
Ok
Ok
Ok
Clr
Ok
Ok
6
Managing
Call History
Managing Call History 47
6
Managing Call History
In This Section
䊳
Viewing Recent Calls (In, Out and Missed)
䊳
Recent Call Options
䊳
Making a Call from Recent Calls
䊳
Saving a Phone Number from Recent Calls
䊳
Erasing Recent Call \]]]]]]s
R
ecent Call logs help you manage your time more effectively.
They keep track of incoming calls, calls made from your
Sprint PCS Phone
TM
and missed calls. This section guides you through
accessing and making the most of your Recent Calls feature.
46
6
Managing
Call History
Managing Call History 49
Recent Call Options
For additional information and options for a
particular call:
1. Highlight the entry in a Recent Calls log
and press .
2. To select an option, highlight it and
press .
䊳
Call to dial the phone number.
䊳
View PB Entry to display the Internal
Phone Book entry (if the sender’s phone
number is in your Phone Book). If the
phone number is not in your Internal
Phone Book, the Save Phone # option is
displayed.
䊳
Save Phone # to save the sender’s phone
number if it is not already in your Internal
Phone Book (if applicable). (See “Saving
a Phone Number from Recent Calls” on
page 52.)
䊳
Time/Dateto see the time, date and
duration of the call.
䊳
Prepend to add numbers to the beginning
of the phone number. (See “Prepending a
Phone Number from Recent Calls” on
page 50.)
䊳
Erase to delete the entry.
䊳
Next to display the next entry.
䊳
Previous to display the previous entry.
Tip :
You can also view
the next Recent Call
entry by pressing the
Mouse Key right or
view the previous
entry by pressing the
Mouse Key left.
48 Managing Call History
Viewing Recent Calls (In, Out and Missed)
You’ll find your Recent Call logs invaluable.
They are a list of the last 10 phone numbers or
Internal Phone Book entries for calls you
placed, accepted or missed. Recent Call logs
make redialing a number fast and easy. They
are continually updated as new numbers are
added to the beginning of the list and the
oldest entries are removed from the bottom of
the list.
Each entry contains the call log number,
phone number (if it is available) and
Internal Phone Book entry name (if the
phone number is in your Internal
Phone Book). Duplicate calls (same number
and type of call) may only appear once on
the list.
To view a call log entry:
1. From the main menu, highlight
Recent Calls and press .
2. Highlight Calls Out,Calls In or
Calls Missed and press .
3. Highlight the Recent Call entry you wish to
view and press .
Note:
When you receive a
call from or dial a
phone number in the
Calls Missed log, the
entry is removed
from the Calls
Missed log. A new
entry is stored in
either the Calls Out
or Calls In log.
Ok
Ok
Ok
Ok
Ok
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