Speed Queen SFNCYRSP111TW01 Front-Load Parts Diagram

FLW1535C

Commercial

Frontload

Washers

Refer to Page 6 for Model Numbers

Troubleshooting

www.alliancelaundry.com

Part No. 802740R4

June 2017

Table of

Section 1 – Safety Information ...............................................................3

Locating an Authorized Servicer...........................................................4

Contents

Section 2 – Introduction..........................................................................5

Customer Service...................................................................................5

Nameplate Location...............................................................................5

Model Identification ..............................................................................6

Theory of Operation

(Coin Slide Operated Models).............................................................10

Theory of Operation

(Electronic Control Models)................................................................12

Section 3 – General Troubleshooting ...................................................14

1. Motor Circuit...............................................................................14

2. Troubleshooting Knocking Noise...............................................15

3. Troubleshooting Coin Drop ........................................................15

4. No Spin Due to Out-of-Balance Switch Wiring Problem

Starting Serial Nos. Beginning 0307 ..........................................20

5. Troubleshooting LEDs on Inverter Controls Starting Machine

Serial No. 0911014603 ...............................................................21

6. Vibration .....................................................................................21

7. Troubleshooting Shock Absorbers..............................................22

8. No Spin .......................................................................................24

Section 4 – Coin Slide Operated Troubleshooting..............................25

9. Coin Slide Can’t Be Fully Inserted.............................................25

10. Coin Slide Switch Not Activated................................................26

11. Coin Slide Switch Activated Too Soon ......................................27

12. Coin Slide Doesn’t Freely Return...............................................28

13. Error Code Listing ......................................................................29

14. Washer Will Not Start – No LEDs/Lights Lit (No Response

to Start Switch)............................................................................30

15. Washer Will Not Start – No Door Lock (Door Locked/Close

Door LEDs Flashing)..................................................................32

16. Washer Will Not Start – In Use/Close Door LEDs Flashing

(Door Must Be Closed and Attempting to Lock)........................34

17. Motor Will Not Run (Door Locked/Final Spin and Tumble

LEDs Flashing) ...........................................................................36

18. Washer Will Not Fill (In Use/Door Locked LEDs Flashing) .....38

19. Washer Overflows.......................................................................40

20. Pump or Drain Valve Does Not Operate ....................................42

21. Serial Communication Error (Final Spin and Tumble/Close

Door LEDs Flashing)..................................................................44

Section 5 – NetMaster and MDC Troubleshooting ............................46

22. Error Code Listing ......................................................................46

23. Microwand Does Not Communicate With Control –

NetMaster Models Only..............................................................48

802740 1

24. Coins Ignored When Entered......................................................49

25. No Visible Display on Control....................................................50

26. Washer Will Not Start – “door” Displayed.................................52

27. Washer Will Not Start – E:dL on Display ..................................54

28. Washer Will Not Fill (Machine Empty, No E:SP on Display) ...56

29. Washer Overflows.......................................................................58

30. Pump or Drain Valve Does Not Operate ....................................60

31. Serial Communication Error (E:SP on Display) .........................62

32. Motor Does Not Run (E:df on Display)......................................64

33. Washer Will Not Heat (“OP” or “SH” Displayed).....................66

34. Washer Will Not Heat (Models Equipped with Heater)

(3 Phase Heater Machines Only) ................................................68

Section 6 – Adjustments ........................................................................70

35. Cabinet Leveling Legs ................................................................70

36. Loading Door ..............................................................................71

37. Motor Belt Tension .....................................................................72

38. Door Catch ..................................................................................73

39. Shipping Braces ..........................................................................75

40. Cleaning Non-Electronic Coin Drop...........................................76

41. Cleaning Electronic Coin Drop...................................................78

2 802740

Section 1

• Failure to install, maintain and/or operate this product according to the manufacturer’s instructions may result in conditions which can produce serious injury, death and/or property damage.

• Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death.

W006R2

WARNING

Safety Information

Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,” “WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.

DANGER

Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.

WARNING

Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.

CAUTION

Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property damage.

Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.

IMPORTANT

The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed.

NOTE

The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related.

In the interest of safety, some general precautions relating to the operation of this machine follow.

802740 3

Safety Information

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death.

W007

WARNING

If you or an unqualified person perform service on your product, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures.

W008

WARNING

NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating the washer.

Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand.

Locating an Authorized Servicer

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs.

Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.

4 802740

Customer Service

FLW2123N

Nameplate

Section 2

Introduction

If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name and address of the nearest authorized parts distributor.

Nameplate Location

When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on nameplate(s) as shown.

For technical assistance, call the number listed below:

(920) 748-3121 Ripon, Wisconsin

802740 5

Introduction

Model Identification

Information in this manual is applicable to these washers.

Model Number MDC NetMaster Coin Slide Operated

BFNBCFSG111TN01 X

BFNBCFSG111TW01 X

BFNBCFSG112TN01 X

BFNBCFSG112TW01 X

BFNBCFSP112TW01 X

BFNBEFSP111CN01 X

BFNBEFSP111CW01 X

BFNBEFSP111TN01 X

BFNBEFSP111TW01 X

BFNBEFSP112CN01 X

BFNBEFSP112CW01 X

BFNBLFSP301AW01 X

BFNBLFSP302AW01 X

BFNBLFSP542NW01 X

BFNBLFSP541NW01 X

BFNBXFSP112FW01 X

BFNBXFSP302AW01 X

BFNBYFSP112TW01 X

BWFL74*N4000 X

BWFL75*N4000 X

BWFX71*N1127 X

BWFX71*N3050 X

BWFX74*N4000 X

BWFX75*N4000 X

HFNBCFSG111TN01 X

HFNBCFSG112TQ01 X

HFNBCFSG112TW01 X

HFNBCFSP111TN01 X

HFNBCFSP112TN01 X

HFNBCFSP112TQ01 X

HFNBCFSP112TW01 X

HFNBCRSP112TW01 X

HFNBDFSG112CW01 X

HFNBDFSP112CW01 X

HFNBDRSP112CW01 X

HFNBEFSP112CW01 X

HFNBERSP112CW01 X

* Add Letter To Designate Color. N – Stainless Steel Q – Bisque W – White

6 802740

Model Number MDC NetMaster Coin Slide Operated

HFNBXFSP112CW01 X

HFNBXFSP112FQ01 X

HFNBXFSP122DW01 X

HFNBXFSP302NW22 X

HFNBXFSP542DW01 X

HFNBXRSP112FW28 X

HFNBYFSG112CW01 X

HFNBYFSP112CW01 X

HFNBYRSP112CW01 X

HFNCXFSP111CW01 X

HFNCXRSP111CW01 X

HFNSXRSP112CW01 X

HWFB71*N X

HWFB71*N1102 X

HWFR71*N1102 X

HWFT71*N X

HWFT71*N1102 X

HWFT73*N X

HWFT73*N1102 X

HWFX71*N1102 X

HWFX71*N1127 X

HWFY71*N1102 X

HWFY73*N1102 X

HWFY74*N4000 X

HWFY75*N4000 X

HWR971*N1102 X

HWR971*N1127 X

HWR973*N1102 X

HWRR71*N1102 X

HWRT71*N X

HWRT71*N1102 X

HWRX71*N1102 X

HWRY71*N1102 X

NWFL84*N4000 X

NWFL85*N4000 X

NWFX74*N4000 X

NWFX75*N4000 X

SFNBCFSG112TQ01 X

SFNBCFSG112TW01 X

SFNBCFSP112TQ01 X

* Add Letter To Designate Color. N – Stainless Steel Q – Bisque W – White

Introduction

802740 7

Introduction

Model Number MDC NetMaster Coin Slide Operated

SFNBCFSP112TW01 X

SFNBCRSP111TW02 X

SFNBCRSP112TW01 X

SFNBCRSP112TW02 X

SFNBXFSG082JW01 X

SFNBXFSG112TQ01 X

SFNBXFSG112TW01 X

SFNBXFSP112TQ01 X

SFNBXFSP112TW01 X

SFNBXFSP122DW01 X

SFNBXFSP301NW22 X

SFNBXFSP302AW01 X

SFNBXFSP302NQ01 X

SFNBXFSP302NW01 X

SFNBXFSP302NW22 X

SFNBXFSP542DW01 X

SFNBXRSP112TW01 X

SFNBXRSP112TW02 X

SFNBYFSG112TW01 X

SFNBYFSP112TW01 X

SFNBYRSP112TW01 X

SFNCCFSP111TW01 X

SFNCCRSP111TW01 X

SFNCCRSP111TW02 X

SFNCXRSP111TW02 X

SFNCYFSP111TW01 X

SFNCYRSP111TW01 X

SFNSXRSP111TW02 X

SFNSXRSP112TQ01 X

SFNSXRSP112TW01 X

SFNSXRSP112TW02 X

SFNSXRSP541NQ23 X

SFNSXRSP541NW23 X

SFNTXRSP111TW01 X

SFNTXRSP111TW02 X

SWFA71*N X

SWFA71*N3050 X

SWFA71*N3069 X

SWFA73*N X

SWFB71*N X

* Add Letter To Designate Color. N – Stainless Steel Q – Bisque W – White

8 802740

Model Number MDC NetMaster Coin Slide Operated

SWFB72*N X

SWFB73*N X

SWFF71*N X

SWFF71*N3050 X

SWFF73*N X

SWFL74*N4000 X

SWFT71*N X

SWFT73*N X

SWFX71*N X

SWFX71*N1127 X

SWFX71*N3000 X

SWFX71*N3050 X

SWFX71*N3051 X

SWFX71*N5400 X

SWFX73*N X

SWFX74*N4000 X

SWFX75*N4000 X

SWFY71*N X

SWFY73*N X

SWR971*N X

SWR973*N X

SWRB71*N X

SWRF71*N X

SWRT71*N X

SWRT73*N X

SWRX71*N X

SWRY71*N X

* Add Letter To Designate Color. N – Stainless Steel Q – Bisque W – White

Introduction

802740 9

Introduction

FLW1765S

Control

(Located in control

hood)

Temperature

Switch

Speed

Switch

Start

Switch

Mixing

Valve

Pressure Switch

(Located in control

hood)

Inner

Basket

Outer

Tub

Motor

Electric

Drain Pump

(or Drain Valve)

Inverter Control

Theory of Operation (Coin Slide Operated Models)

10 802740

Introduction

General

This frontload washer provides some of the same principles of operation as the typical topload washers. It senses water level, it dispenses the desired laundry detergent, agitates the clothes for good cleaning action, pumps the water out of the washer and spins the clothing in preparation for the dryer.

The difference in operation is primarily the rotational washing agitation created for the horizontal basket and drum. This agitation tumbles the clothes in a clockwise, pause, and counter-clockwise direction. This reversing tumbling action provides an efficient washing process and requires less laundry detergent and less water.

The cycle begins by pressing the start button, which locks the loading door after the vend is satisfied. The type of cycle and water temperature are determined by the temperature selector switch and the cycle select switch.

The inner basket starts agitating during the wash water fill. A column of air is trapped in a pressure bulb and hose. The air pressure continues to increase as the inner basket fills with water until it is great enough to activate the pressure switch which then causes the wash fill to stop.

The regular and perm press agitate cycle tumble the clothing in a clockwise direction for a period of 15 seconds, pauses for nine seconds and then tumbles the clothing in a counterclockwise direction for 15 seconds. This agitation continues until the end of the wash cycle. The machine stops agitating and turns on the pump or drain valve which removes the wash water.

Upon completion of the wash cycle, the machine goes into two rinse cycles. Fresh cold water is brought into the inner basket via the mixing valve until the pressure switch shuts off the water while agitating. The rinse cycle consists of agitation for a predetermined amount of time, then a spin mode with the pump running while the machine goes into a series of 4 short 500 RPM spins.

After all the rinse cycles have been completed, the washer goes into a final high spin cycle to extract as much water as possible from the clothing to prepare them for the dryer. The spin speeds and duration of this final high spin cycle are determined by the type of wash cycle selected. Refer to Table 1 or Table 2.

NOTE: Washer may not reach 1000 RPM because of an out-of balance condition. Control may limit speed depending on severity of out-of-balance condition.

Models Through Serial No. 0911014602

Regular Perm Press Delicate

650

RPM

1000 RPM

3

minutes

3

minutes

Ta b l e 1

4

minutes

2

minutes

4

minutes

0

minutes

Models Starting Serial No. 0911014603

Regular Perm Press Delicate

500

RPM

650

RPM

1000 RPM

0

minutes

3

minutes

3

minutes

Ta b l e 2

0

minutes

6

minutes

0

minutes

4

minutes

0

minutes

0

minutes

Technical

The basic operational system of this washer consists of the control, temperature switch, inverter control, pressure switch, water valves, electric pump (or drain valve), A.C. motor, transformer and cycle select switch.

The control performs all timing functions like the timer in a topload washer.

The inverter control uses a speed sensor on the motor to measure the drum RPM. Before entering any spin step, the inverter control measures the RPM of motor to sense out-of-balance. The inverter control will try to redistribute the clothes if an out-of-balance condition exists; the inverter control will limit the spin speed to several speeds depending on the severity of the out-ofbalance condition. If the out-of-balance condition is severe enough, the inverter control will limit speed to 90 RPM and will not spin.

NOTE: An additional out-of-balance switch is used to detect any out-of-balance condition during spins. If this switch opens during a spin step, the inverter control immediately stops and then restarts the spin.

802740 11

Introduction

Pressure Switch

(Located inside

control cabinet)

Electronic

Control

(Mounted to back

side of control panel)

Electric

Drain Pump

(or Drain Valve)

Motor

Outer

Tub

Inner

Basket

Mixing

Valve

Belt

Inverter Control

(Mounted to base

of washer)

Theory of Operation (Electronic Control Models)

3

2

1

General

This frontload washer provides some of the same principles of operation as the typical topload washers. It senses water level, it dispenses the desired laundry detergent, agitates the clothes for good cleaning action, removes the water out of the washer and spins the clothing in preparation for the dryer.

The difference in operation is primarily the rotational washing agitation created for the horizontal basket and drum. This agitation tumbles the clothes in a clockwise,

12 802740

pause, and counter-clockwise direction. This reversing tumbling action provides an efficient washing process and requires less laundry detergent and less water.

The cycle begins by locking the loading door after the vend is satisfied. The type of cycle and water temperature are determined by the appropriate pads on the electronic control.

The inner basket starts agitating during the wash water fill. A column of air is trapped in a pressure bulb and

hose. The air pressure continues to increase as the inner

FLW1766S

Introduction

basket fills with water until it is great enough to activate the pressure switch which then causes the wash fill to stop.

The agitate cycle tumbles the clothing in a clockwise direction for a period of 15 seconds, pauses for nine seconds and then tumbles the clothing in a counterclockwise direction for 15 seconds. This agitation continues until the end of the wash cycle. The machine stops agitating and turns on the pump or drain valve which removes the wash water.

Upon completion of the wash cycle, the machine goes into a rinse cycle. Fresh cold water is brought into the inner basket via the mixing valve until the pressure switch shuts off the water while agitating. The rinse cycle consists of agitation for a predetermined amount of time then a spin mode with the pump running where the machine goes into a series of 4 short 500 RPM spins. Two of these rinse cycles will normally take place with a third extra rinse cycle being optional.

After all the rinse cycles have been completed, the washer goes into a final high spin cycle to extract as much water as possible from the clothing to prepare them for the dryer. The spin speeds and duration of this final high spin cycle are determined by the type of wash cycle selected. Refer to Table 3 or Table 4.

NOTE: Washer may not reach 1000 RPM because of an out-of-balance condition. Control may limit speed to 850, 650 or 500 RPM depending on severity of out-of-balance condition.

Models Through Serial No. 0911014602

Regular Perm Press Delicate

650

RPM

1000

RPM

3

minutes

3

minutes

4

minutes

2

minutes

4

minutes

0

minutes

Technical

The basic operational system of this washer consists of the electronic control, the inverter control, pressure switch, water valves, electric pump (or drain valve) and A.C. motor.

The electronic control performs all control and timing functions like the timer in a topload washer. The electronic control sends simple speed and output commands to the inverter control via serial communication. The electronic control powers the door lock, pump (or drain valve) and the inverter control.

The inverter control powers the A.C. motor and performs all motor control functions. The inverter control also powers the water and dispenser valves and passes the pressure switch status to the electronic control. The inverter control is powered through the door switch, door lock switch and electronic control. The inverter control also alerts the electronic control to any errors in the motor.

The inverter control uses a speed sensor on the motor to measure the drum RPM. Before entering any spin step the inverter control measures the RPM of the drum to sense out-of-balance. The inverter control will try to redistribute the clothes if an out-of-balance condition exists the inverter control will limit the spin speed to several speeds depending on the severity of the out-of-balance condition. If the out-of-balance condition is severe enough the inverter control will limit speed to 90 RPM and will not spin.

NOTE: An additional out-of-balance switch is used to detect any out-of-balance condition during spins. If this switch opens during a spin step, the inverter control immediately stops and then restarts the spin.

Table 3

Models Starting Serial No. 0911014603

Regular Perm Press Delicate

500

RPM

650

RPM

1000

RPM

802740 13

0

minutes

3

minutes

3

minutes

0

minutes

6

minutes

0

minutes

Table 4

4

minutes

0

minutes

0

minutes

1. Motor Circuit

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

Windings

Tac h. Circ u i t

White

Gray

Red

54321

Section 3

General Troubleshooting

Resistance Values:

Tachometer Circuit: Termi n als 4–5 Approx. 115 ohms

Windings:

Terminals 1–2, 2–3, 1-3 Approx. 4.5 ohms

14 802740

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

DRY2B

Additional coins

following path to

sensor

Coin Drop

Sensor

Coin in

Coin Slot

2. Troubleshooting Knocking Noise

If a frontload washer produces a noise similar to a knock on a door, it might be due to a flat spot on the belt. The knocking sound is made when the flat spot hits the pulley. The knocking may occur during a pulse spin and fade after reaching a higher RPM.

To correct this condition, replace the belt.

3. Troubleshooting Coin Drop

a. Non-Electronic Coin Drops:

When coin is placed into coin slot, the coin should roll down drop and be heard dropping into coin vault. If coin does not fall into coin vault or if coin drop sensor does not register that coin has been entered, follow troubleshooting instructions on following page. Refer to Figure 1 for path that coin follows when working properly (nonelectronic coin drops).

IMPORTANT: Never use oil to correct coin drop problems. Oil residue will prevent coins from rolling properly.

IMPORTANT: Do not bend or damage mechanical parts within coin drop.

Figure 1

802740 15

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

Is

machine level?

(Machines that aren't

level may prevent coins from

following through required

check stages

of drop.)

No

Yes

No

Refer to wiring

diagram for

proper connections.

Yes

No

Yes

SWD1714S

Is proper

electrical power

supplied to coin drop?

(Incorrect electrical connection

may prevent coins from

registering in

coin drop.)

Is coin drop

clean? (Residue or

lint build-up may prevent

coins from following through

required check stages

of drop.)

Refer to

Adjustments section

for instructions on cleaning

drop.

Replace

coin drop sensor.

Refer to

Installation Instructions

for instructions

on leveling machine.

Do coins fall freely

through drop?

No

Replace

coin drop.

Yes

3. Troubleshooting Coin Drop (continued)

16 802740

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

MIX7B

Coin Drop Cover

Coin Return Button

Tension Spring

MIX6B

Coin Drop Cover

DRY2088N

Cover Catch

Tension Spring

b. Electronic Coin Drops:

If coin drop is not accepting coins, perform the following:

(1) Clean coin drop. Refer to Paragraph 41. (2) On electronic coin drops with an old-style

tension spring (shown in Figure 2 and Figure 4), test and replace tension spring using the following instructions.

Remove Coin Drop From Machine

(1) Disconnect electrical power to machine and

drop.

(2) Remove coin drop from machine.

Test Tension Spring

(1) Push coin return button to open and close

coin drop cover to clear possible coin jams. Refer to Figure 2.

(3) If coin drop now operates properly, replace

tension spring using instructions on following pages.

Replace Tension Spring

(1) Move tension spring downward until cover

catch is free. Refer to Figure 4.

Figure 4

(2) Open cover for coin drop.

Figure 2

(2) Manually hold down coin drop cover and

insert coin. Refer to Figure 3.

Figure 3

802740 17

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

Small Flathead Screwdriver

Right Side of Tension Spring

Left Tab

MIX3B

Tabs

Center Tab

MIX4B

Clip

MIX8B

Slot

(3) Place a small flathead screwdriver under

right side of tension spring and lift up. Refer to Figure 5.

MIX2B

Figure 5

(4) Use screwdriver to move spring

approximately 3 mm to left. (5) Lift spring over left tab. Refer to Figure 5. (6) Rotate spring clockwise, 40 to 60 degrees,

until it is free from right tabs. Refer to

Figure 6.

(9) Remove clip from spring. Refer to

Figure 7.

Figure 7

(10) Attach clip to new tension spring, Part No.

209/00598/02.

(11) Place clip, installed on spring, in slot on

coin drop. Refer to Figure 8.

Figure 8

Figure 6

(7) Use screwdriver to remove spring from

center tab. Refer to Figure 6. (8) Lift spring, with attached clip, off drop.

18 802740

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

MIX5B

Small Flat

Screwdriver

Center

Tab

Left Tab

(12) Use a small flathead screwdriver to push

spring under center tab. Refer to Figure 9.

Figure 9

(13) Lift spring gently to place in position under

left tab.

(14) Push spring to right until it snaps into

position. Refer to Figure 5. (15) Close coin drop cover. (16) Move tension spring over cover catch.

Refer to Figure 4.

Reinstall Coin Drop Into Machine

(1) Reinstall coin drop into machine. (2) Reconnect electrical power to machine and

drop.

(3) Add a coin to drop to verify that coin drop

is operating properly and that electrical connection is working properly.

802740 19

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

Wire Clamp

First Section of Tape 4.5 In. (11.43 cm) From End of Terminals

Third Section of Tape 14 In. (35.56 cm) From End of Terminals

Wire Tie

FLW1842B

45 degrees

Cut Off Broken Wires Here

4. No Spin Due to Out-of-Balance Switch Wiring Problem Starting Serial Nos. Beginning 0307

A “no spin” condition could be the result of an open circuit in the wire harness or out-of-balance switch. First, check that the harness is still connected to the out-of-balance switch. The out-of-balance switch is a normally closed switch. (continued)

20 802740

Figure 10

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

FLW1844B

LEDs

If broken wires are found at the out-of-balance switch wire support, cut off portion of wires as shown in Figure 10 and add new UL approved terminals.

a. To test the electrical circuit, disconnect

electrical power to the washer.

b. Remove the “H1” connector from the inverter

control assembly.

c. Use an Ohm meter to check the black/white to

violet/white wires. Circuit should read closed. An open reading indicates a bad switch or wire harness problem.

d. Flex the harness at the plastic wire clamp and

test continuity. If the base wire harness has an open circuit it MUST be replaced or the broken wires must be repaired with UL approved terminals.

e. After replacing or repairing the wire harness,

wrap electrical tape around wires in two locations as indicated below and in Figure 10. Then secure the harness wires to the original factory locations using clamp and wire tie. Refer to Figure 10.

(1) The plastic wire clamp should be angled

toward the switch at 45 degrees.

(2) The clamp should wrap around the first

section of tape on the harness, which should be placed approximately 4.5 inches (11.43 cm) from end of terminals.

(3) The harness should be secured to the

inverter control shield with a wire tie.

(4) The tie should wrap around the third section

of tape on the harness, which should be placed approximately 14 inches (35.56 cm) from end of terminals. Refer to Figure 10.

5. Troubleshooting LEDs on Inverter Controls Starting Machine Serial No. 0911014603

There are three LEDs on the control to assist with troubleshooting (refer to Figure 11):

• Green LED on constant = 5VDC power supply present

• Green LED flashing one second on/one second off = inverter control power up

• Red LED flashing four times/second = inverter control is communicating with front end control

Figure 11

6. Vibration

If frontload washer vibrates or shakes, refer to additional leveling procedure in Paragraph 35.

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General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

7. Troubleshooting Shock Absorbers

A squeaking noise, oil seen on the base of the washer, or an out-of-balance condition may mean one or more shock absorbers need to be replaced.

To determine if there is an inoperative shock:

1. Remove front access panel.

2. Check height of rod or rod spacing above shock. If all four shocks are uniform and have about two inches of rod showing when basket is empty, shocks don’t need replacing. Refer to Figure 12. If one or more shocks is showing less than two inches or rod, then an internal spring has broken and all four shocks should be replaced.

3. Check base of washer below shock absorbers for grease or oil. Shocks are not oil filled. Any oil is from grease used internally to lubricate damper of shock. A small amount of grease/oil on base is normal and doesn’t indicate failure. A large amount of grease/oil indicates a shock that might fail soon. Do not replace shock until the internal spring has broken as described in step 2.

22 802740

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

Good Shock Shows Approximately 2 inches of Rod

FLW1845B

Figure 12

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