Spectrum WiFi 6 Router User manual

Spectrum WiFi 6 Router
User Guide
Advanced In-Home WiFi
Advanced In-Home WiFi is included on your Spectrum WiFi 6 router delivering internet, network security and
personalization, conveniently managed with the My Spectrum App. Your router will have a QR code on the back
label to indicate support of this service.
With Advanced In-Home WiFi, you can:
View and manage devices connected to your WiFi network
Pause or resume WiFi access for a device, or group of devices, connected to your WiFi network
Get port forwarding support for improved gaming performance
Have peace of mind with a secure WiFi network
Use both wireless and Ethernet connectivity
Get Started with My Spectrum App
To get started, download My Spectrum App on Google Play or the App Store. Another method to download My Spectrum
App is to scan the QR code on the router label with your smartphone camera, or go to spectrum.net/getapp
2Spectrum WiFi 6
Personalize Your WiFi Network Name and Password
To secure your home network, we recommend creating a unique network name and an alphanumeric
password. You can do this in the My Spectrum App or at Spectrum.net
Troubleshooting Your Internet Service
If you’re experiencing slow speeds or if you lose connection to your WiFi network, check the following:
Distance from the WiFi router: The farther away you are, the weaker the signal will be. Try moving closer.
Router location: Your router should be placed in a central location for best coverage.
3Spectrum WiFi 6
Where to place your router for the best coverage
• Do place in a central location
• Do place on a raised surface
• Do place in an open space
• Don’t place in a media center or closet
• Don’t place near devices like cordless phones that emit wireless radio signals
• Don’t place behind a TV
Spectrum WiFi 6 Router with Advanced In-Home WiFi
The router’s front panel features the status LED (light) which indicates the process the router is going through
while establishing your home network. LED status light colors:
Status Lights
O
Device is o
Blue ashing
Device is booting up
Blue pulsing
Connecting to the internet
Blue solid
Connected to the internet
Red pulsing
Connectivity issue (no internet connection)
Red and Blue alternating
Updating rmware (device will automatically restart)
Red and White alternating
Device is overheating
4Spectrum WiFi 6
Spectrum WiFi 6 Router with Advanced In-Home WiFi
The router’s side panel features:
Reboot - Press and hold for 4 - 14 seconds to reboot router.
Your personalized congurations will not be removed.
Factory reset - Press and hold for more than 15 seconds to
reset router to factory default settings.
Warning: Your personalized congurations will be removed.
Reset Ethernet
3
Ethernet (LAN) port - Connect network cables for local
area network connection e.g. PC, game console, printer.
Internet (WAN) port - Connect network cable to the
modem for wide area network connection.
Power plug - Connect provided power supply to home
outlet power source.
2
1
Internet Power
5Spectrum WiFi 6
Spectrum WiFi 6 Router with Advanced In-Home WiFi
The router’s label callouts:
Serial Number - Serial number of the device
MAC Address - Physical address of
the device
QR Code - Used to scan to download
the My Spectrum App
Network Name and Password - Used to
connect to WiFi network
Password:
LaughterReceivedComplete57
To Change WiFi name,
download the app:
spectrum.net/getapp
Default WiFi Network Name:
SpectrumSetup-XX
WiFi 6 Router
Model Number
6Spectrum WiFi 6
Spectrum WiFi 6 Router Technical Specs
Features Benets
Concurrent 2.4 GHz and 5 GHz frequency bands
2.4GHz WiFi Radio - 802.11ax 4x4:4 5GHz WiFi Radio - 802.11ax 4x4:4
Bandwidths 2.4GHz - 20/40MHz
802.11ax WiFi 6 chipsets with higher processing power
Industry-standard security (WPA2 personal)
Three GigE LAN ports Connect stationary computers, game consoles, printers, media
More specs • Fan to provide optimum temperature regulating and stability
Supports existing client devices in the home, and all newer devices
using higher frequencies. Provides exibility in range for WiFi signal
to cover the home.
• More data per packet transition provides higher throughput and increased range improving experience, especially in client dense environments
• Delivers higher data rates and bandwidth for the 2.4 GHz and 5 GHz frequencies
• Client steering - optimizes client device connectivity to best frequency band, channel, and access point. Prevents
client devices from ”sticking” to a specic band.
• Band steering with multiple access points
5GHz - 20/40/80/160
Supports consistent performance where there is a higher density of WiFi devices connecting to the network. Powerful chips encode/ decode signals allowing better network and device management.
Supports the industry security standard to protect devices on the WiFi network.
sources and other devices on the private network for high-speed service.
• Ethernet standard: 10/100/1000
• IPv4 and IPv6 support
• Power supply: 12VDC/3A – provides power management
• Wall mounting bracket
• Dimensions: 10.27” x 5” x 3,42”
Need Help or Have Questions?
We’re here for you. To learn more about your services or get support,
visit spectrum.net/support or call us at (855) 632-7020.
7Spectrum WiFi 6
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