Spectralink 96XX User Guide
BETA
Spectralink Versity Smartphone
User Guide
Versity by Spectralink
720-0060-000 BETA version A
July 2018
Spectralink Versity User Guide
Copyright Notice
© 2018 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the names
and marks associated with Spectralink’s products are trademarks and/or service marks of Spectralink
Corporation and are common law marks in the United States and various other countries. All other
trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted
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written permission of Spectralink.
All rights reserved under the International and pan-American Copyright Conventions. No part of this
manual, or the software described herein, may be reproduced or transmitted in any form or by any means,
or translated into another language or format, in whole or in part, without the express written permission
of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Android is a trademark of Google LLC; Oreo is a trademark of Mondelez International, Inc. group.
Notice
Spectralink Corporation has prepared this document for use by Spectralink personnel and customers.
The drawings and specifications contained herein are the property of Spectralink and shall be neither
reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any
license to make, use, or sell equipment manufactured in accordance herewith.
Spectralink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult Spectralink to determine
whether any such changes have been made.
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INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME
PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED
HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR
GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.
Warranty
The Product Warranty and Software License and Warranty and other support documents are available at
http://support.spectralink.com.
Contact Information
US Location Denmark Location UK Location
+1 800-775-5330 +45 7560 2850 +44 (0) 20 3284 1536
Spectralink Corporation Spectralink Europe ApS Spectralink Europe UK
2560 55th Street Bygholm Soepark 21 E Stuen 329 Bracknell, Doncastle Road
Boulder, CO 80301 8700 Horsens Bracknell, Berkshire, R612 8PE
USA Denmark United Kingdom
info@spectralink.com infoemea@spectralink.com infoemea@spectralink.com
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Contents
Chapter 1: Understanding Versity .......................................... 6
Smartphone Wi-Fi range .............................................................................................. 6
Smartphone LTE range ................................................................................................ 6
Versity Hardware .............................................................................................................. 7
App Basics ................................................................................................ ........................ 7
Spectralink Apps Summary ............................................................................................. 9
Chapter 2: Before Using Your Smartphone .............................. 10
Charging the Battery Pack for the First Use ..................................................................10
Powering Up and Powering Down your Smartphone ....................................................10
Turning on your Smartphone ..........................................................................................11
Turning your Smartphone Off .........................................................................................12
Chapter 3: Getting Started ................................................... 13
Getting Familiar with the Home Screen ..........................................................................13
Status bar icons ..........................................................................................................14
Notifications ................................................................................................................14
Quick settings .............................................................................................................15
Apps and Widgets .......................................................................................................15
Hearing Aid Compatibility ...............................................................................................16
Screen Behavior ..............................................................................................................17
Proximity sensor..........................................................................................................17
Controls ......................................................................................................................17
Auto-rotate ..................................................................................................................17
Registration Information .................................................................................................17
Registration ring tones ................................................................................................18
Second registration .....................................................................................................19
Chapter 4: App URLs App ................................................... 20
Chapter 5: Barcode App ..................................................... 21
Chapter 6: Biz Phone App ................................................... 22
The Spectralink Dialer .................................................................................................22
Making an Emergency Call ..............................................................................................23
Ways to Find a Number to Call .......................................................................................28
IP address to IP address .............................................................................................31
Call Management .............................................................................................................31
Using Do Not Disturb ..................................................................................................32
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Incoming calls .............................................................................................................33
Second incoming call scenario ....................................................................................34
Active call ....................................................................................................................34
Multiple active calls .....................................................................................................35
Transfer a call (Blind) ..................................................................................................37
Transfer a call (Consultative).......................................................................................39
Conference calls .........................................................................................................39
Call forwarding ............................................................................................................41
Do Not Disturb ............................................................................................................43
Speed Dialing ..............................................................................................................45
Retrieving voicemail ........................................................................................................46
Audio Options ..................................................................................................................47
Using your Versity while you are in a call ......................................................................48
Chapter 7: Buttons App ...................................................... 49
Chapter 8: Lens Grid App .................................................... 51
Chapter 9: Push-to-talk (PTT) ............................................... 52
What is PTT? ....................................................................................................................52
Using the Push-to-talk Feature .......................................................................................54
The Transmit tab .........................................................................................................54
The Activity and Channel tabs .....................................................................................54
What is a PTT broadcast? ...........................................................................................55
Transmitting a PTT broadcast .....................................................................................55
Receiving PTT Broadcasts ..........................................................................................57
Receiving PTT Broadcasts while in Call ......................................................................58
Receiving Priority PTT Broadcasts ..............................................................................59
Receiving Emergency PTT Broadcasts .......................................................................59
Changing the Default PTT Channel .............................................................................59
Chapter 10: SAFE App........................................................ 60
How the SAFE Application Works ..................................................................................60
Icons and notifications .................................................................................................61
Suspending the motion sensor ....................................................................................63
The Warning state .......................................................................................................64
The Alarm state ...........................................................................................................64
Using the Panic Button....................................................................................................66
Panic Button icon ........................................................................................................66
Activating the Panic Button .........................................................................................66
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Chapter 11: Sys Updater App ............................................... 68
Appendix A: Care of the Smartphone ..................................... 70
Appendix B: Regulatory and Safety Information ....................... 72
Product Compatibility ......................................................................................................72
FCC ...................................................................................................................................73
Industry Canada Notice ...................................................................................................74
CE Declaration of Conformity .........................................................................................76
Hearing Aid Compatibility ...............................................................................................78
Chargers and Battery Packs ...........................................................................................79
Smartphones ....................................................................................................................80
Operational Warnings .................................................................................................80
Electromagnetic Interference and Compatibility ...........................................................81
Facilities ......................................................................................................................81
Pacemakers ................................................................................................................81
Other Medical Devices ................................................................................................82
Use While Driving ........................................................................................................82
FCC Statement ...........................................................................................................82
Specific Absorption Rate (SAR) Information: Spectralink Versity Wireless
Smartphones ..............................................................................................................83
EU SAR peak values (in W/kg): ...................................................................................84
FCC SAR peak values (in W/kg): ................................................................................84
Smartphone operation normal position ........................................................................85
Appendix C: Products Mentioned in this Document ................... 88
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Note: Configurable features
Many of the features detailed in this Guide are configurable by your system
administrator and may not follow the exact steps outlined here. Contact your system
administrator for more information if you have trouble understanding how to use
certain features.
Chapter 1: Understanding Versity
Versity combines the familiarity of the Android™ platform with tailored Spectralink applications
and the advanced functionality and durability needed for a workplace environment. Versity is
offered in both “cell phone” (LTE) and Wi-Fi models. As a cell phone, the 96xx models
participate in the worldwide network of telephony as well as having Wi-Fi capability. The 95xx
models operate as Wi-Fi devices that utilize the wireless infrastructure installed in your
workplace for connection and communication. Both are tremendously helpful devices for
roaming workers.
Instructions for using familiar Android features for the “Oreo” (aka Android 8.x) code that Versity
uses are readily available online. Like other devices powered by Android, Versity uses
applications to deploy features. Additionally, Versity leverages advanced mobility management
methods already operating within a facility. These two modalities ensure safety, performance
and functionality. Contact your system administrator for information about what capabilities are
configured for your facility.
This user guide shows you how to use the Spectralink applications installed on your Spectralink
Versity smartphone. Additionally, this chapter orients you to the physical features of the
smartphone and features unique to Versity.
Spectralink applications are translated into many languages. If you select a language not
supported by Spectralink, labels associated with specialized applications may appear in English.
Smartphone Wi-Fi range
Your range—the area within which your smartphone will work---depends on the model you have
been provided and the arrangement of the infrastructure that supports Versity. The Wi-Fi
models work only within the boundaries established by your facility.
Smartphone LTE range
LTE models have signal coverage outside the facility. Contact your system administrator if you
have questions about your facility’s coverage area. If you have an LTE phone, your
administrator will provide you with training.
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Versity Hardware
Front
New graphic
Back scanner model
New graphic
App Basics
Spectralink Versity is an Android device that uses Android “Oreo” code version 8.1 or greater.
As it comes from the factory, it is loaded with several specialized Spectralink apps as well as
with a number of apps that are supplied with the Oreo code.
Spectralink apps provide features especially designed for our customers. They also enhance
the Oreo experience by offering programming refinements to the system administrator to make
Versity work better in a controlled environment.
Spectralink apps have a consistent design—turquoise field with a white logo and a bit of orange.
Apps with an orange gear are only used to configure settings---enable/disable an app or set
parameters. Some of these can be fully controlled by the system administrator. See examples
below.
As managed devices, some options in the gear apps are not available to an end user. Contact
your system administrator if you need help with gear app settings.
User-level app icon System-level app icon
Every app uses the More or overflow button to display a menu of additional items. The About
option provides information about the app itself, including the version number. You might need
to provide this information to the system administrator from time to time.
To open the About screen, tap the More menu button on the right side of the app bar as shown
below in the Biz Phone example.
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Spectralink Apps Summary
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Note: Indoor use only
This device is intended for indoor use only.
Warning: Loss of data
Do not remove the Battery Pack to power off the smartphone, as you may lose
personal data. If you need to replace the Battery Pack, power off the smartphone and
then remove the Battery Pack.
Chapter 2: Before Using Your
Smartphone
When you first receive your smartphone, you need to fully charge the Battery Pack in order to
maximize the Battery Pack's storage capacity and lifespan. You may also need to familiarize
yourself with turning the smartphone on and off and learn about the various audio options
available to you. Additionally, your facility may have security standards that require you to enter
unique credentials so that the smartphone will correctly register. This chapter covers these
subjects.
Charging the Battery Pack for the First Use
Take a moment to learn how to charge your smartphone properly. It is critical to fully charge the
Battery Pack before the first use of the smartphone in order to maximize the Battery Pack's
storage capacity and lifespan. The Battery Pack is fully charged when the Battery life indicator
becomes solid.
Battery is plugged in Battery is fully charged
Powering Up and Powering Down your Smartphone
If the Battery Pack has adequate charge, your Versity will turn on when the power button is
pressed.
To power down the smartphone, press and hold the power button until the power off popup
appears. Then tap the Power off option
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Note: Emergency call safety feature
If your smartphone is configured with a PIN, Pattern or Password lock, the
Emergency call button appears, enabling you to make a call before unlocking the
smartphone. See
Turning on your Smartphone
Generally, your system administrator will deploy your smartphone with multiple other
smartphones. In this case, your system administrator will configure the smartphone parameters
beforehand so that the smartphone will register with the system and be ready to use as a
telephony device when you turn it on. If your smartphone does not work when you turn it on,
contact your system administrator.
1 Press and hold the power button to turn on the smartphone. Let go when the first screen
displays.
2 Allow the screens to cycle through a bootup screen, the Spectralink splash screen and
Android screens.
3 The lock screen may appear and display the lock icon and a prompt to enter a PIN or
Passcode. Notifications may appear. The default lock method is swipe.
Place your finger on the lock icon and swipe upwards towards the date and time.
If a PIN, pattern or password is set, after you swipe the slide lock, the PIN/Pattern/Password
lock screen will open. Again, swipe the pattern or enter the passcode to open the home screen.
4 The home screen displays.
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Your home screen may differ depending on the customizations deployed in your facility.
5 Pressing the power button briefly will turn the screen off and lock the smartphone. Press
the power button briefly again to turn the screen back on. You may need to re-enter your
credentials.
Turning your Smartphone Off
To turn your smartphone off
1 Press and hold the power button. The Power off popup appears:
2 Tap Power off. The phone will shut down.
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Note: Settings icon
Like other devices powered by Android, you can customize many settings, such as
phone ring tones and volumes, through a Settings application which is activated at
the tap of its icon. You can find the Settings app on one of your home screens and in
the Launcher screen.
Chapter 3: Getting Started
This chapter shows you how to use the Home screen, the Status Bar icons and generally how to
navigate through the Versity screens.
Like other devices powered by Android, Versity is app driven, not menu driven. Generally you
will tap icons to open applications that provide features, such as dialing a call, viewing email,
browsing the Web, etc.
Getting Familiar with the Home Screen
The Home screen is the first display you will see. At the top, the Status Bar displays icons that
give you information about the status of your smartphone.
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Status bar icons
The status bar is dynamically populated to provide current information about your smartphone.
Minimally you will see Do Not Disturb, Wi-Fi (or LTE) and battery icons and the current time.
Your Versity is a Wi-Fi device that uses a wireless connection to the network in your facility. The
Wi-Fi icon indicates signal strength of the connection. Low signal strength will prevent proper
smartphone operation. Contact your system administrator if you do not have sufficient signal
strength as indicated by grayed out or no bars on this icon.
The battery icon represents the amount of charge remaining in the Battery Pack.
The digital clock draws its time from an online resource or from a local time server. See your
system administrator if the displayed time is incorrect.
Notifications
Notifications appear on the left side of the status bar. Missed call and voicemail notifications are
an example. The smartphone icon indicates that the smartphone is registered and you can
make calls.
You can swipe down to open the notification drawer and get additional information. Swipe Clear
all at the bottom to clear the drawer.
When the smartphone is idle and the screen is black, a blinking LED lets you know that you
have a notification.
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Quick settings
The quick setting screen is opened from the home screen by a swipe down from the status bar
at the top of the screen. A second swipe displays additional options. The quick settings that are
displayed change depending on what features are enabled. The screens below show the some
of the options.
Apps and Widgets
Spectralink apps appear on the Home screen (unless otherwise customized for your facility) in a
Collection folder.
Tap to open the collection
Open the apps Launcher by swiping up the little up-arrow in the middle of the screen.
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Like other devices powered by Android, you can customize your home screens with apps by
dragging them to a Home screen from the Launcher.
Open the widgets launcher with a long press on the home screen and tapping the Widgets
launcher.
Long press the home screen then tap the Widgets icon to access widgets.
Hearing Aid Compatibility
The Spectralink Biz Phone app includes a hearing aid compatibility mode that adjusts the
frequency response for users who have hearing aids equipped with telecoil inductive pickups.
Acoustic pickup hearing aids will not respond to this adjustment.
To enable or disable this feature, navigate to Biz Phone> More> Settings> Hearing Aid
Compatibility as shown below and enable the option.
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Tap to activate. A blue slider indicates that the option is activated.
Screen Behavior
Proximity sensor
The proximity sensor is located on the top right corner of the smartphone. It senses when the
smartphone is close to your ear and turns off the screen so that you do not inadvertently tap a
button with your cheek. When you move the smartphone away from your head, the screen turns
back on and will accept your finger taps.
Controls
The standard Android platform used by Versity offers finger motions that are used to manage
the screen such as tap, swipe, long press, press and hold, drag, etc., depending on the situation.
Auto-rotate
You can change the screen to landscape display during some applications. Toggle this
capability on and off through Settings> Accessibility> Auto-rotate screen.
Registration Information
Your Versity is dependent upon both the wireless and wired network in your facility. When it is
registered to a call server and the network is working properly, you can make and receive calls
and perform various other telephony functions as programmed in your facility.
The registration icon displays in the status bar whenever registration is successful. A
notification will display in the notification drawer:
If registration fails, you will have the failed registration icon in the status bar and a
notification in the notification drawer. If necessary, contact your system administrator.
Check registration information by opening the Biz Status icon.
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Successful registration
The Biz Status screen gives you call server registration information. Your system administrator
may ask you for this information when you call for support.
Registration ring tones
An incoming call may ring differently depending on the configuration set by the system
administrator. Although ring tones can be specified in the Sound menu (reached by Settings>
Sound), which ring tone actually plays is determined by the following prioritization:
1 The system administrator can specify a ring tone in the call server. This configuration
takes precedence over any setting at the user level.
2 The user can specify a ring tone for each individual registration in the Biz Phone menu
per below screen. If a unique ringtone is configured it will be used unless there is a ring
tone specified for the registration by the call server or the caller has a specific tone
configured in contacts.
3 The user can specify a Phone ringtone in the Biz Phone> Settings menu or use the
default. If neither of the previous settings are configured, this is the ring tone that will
play for any incoming call.
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Second registration
A second registration permits a second incoming call which is usually programmed for special
alerts and other custom applications. It not available for outgoing calls through the dialer. If
necessary, contact your system administrator for more information.
Calls that come in on the second registration conform to different rules than the main
registration. Although they appear in the call log, contacts cannot be created from them.
Outgoing calls may be made to these callers by using the log to place the call which will also go
out on the second registration.
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Chapter 4: App URLs App
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Chapter 5: Barcode App
The barcode app uses the scanner built into the Versity
9553 and 9653 models.
The orange gear icon on the left side of the 2D barcode
icon indicates that the settings for this app are fully
controlled by the system administrator. The system
administrator controls which symbologies are deployed, the
intensity of the scan light, any audible acknowledgement
that a scan is done as well as other features. Contact the
system administrator if you have any questions about this
app.
The scanner is activated by pressing the left button, which
is the default. Use the Buttons app to change which button
will activate the scanner.
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Warning: Power failure may prevent call functionality
Your smartphone may not function in the event of a power failure as it relies on the
greater computer network to transmit calls. The Wi-Fi icon will be completely
grayed out if the wireless system is down. You will have a registration failure icon if
the smartphone cannot make or receive calls, but there may be a time delay
between the system failure and the appearance of the registration failure icon.
Check with your system administrator to see if the wireless telephony system is
protected from power outages.
Chapter 6: Biz Phone App
The Spectralink Biz Phone application provides telephone call functionality.
The Spectralink Dialer
The Dialer icon opens the Spectralink dialer application. The keypad displays by default.
Four icons across the top of the screen open different tabs:
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Warning: Versity MUST BE REGISTERED to place an emergency call
Before trying to place an emergency call, look at the status bar and ENSURE the
registration icon appears as shown on the left. It is a phone with a check. If there is
no icon or if the icon has an exclamation point in place of the check, the call will not
be placed.
Settings: Emergency calling options while the keypad is locked
If a lock option requires a pattern, PIN or password you can make an emergency call
without unlocking the phone. Continue reading this section to set up this feature if
numbers have not been entered by your administrator.
The keypad tab opens the keypad. It is the default tab.
The recent tab opens a list of recent calls.
The contacts tab opens a list of contacts as populated by the Contacts app.
The corporate directory tab opens the directory of corporate contacts if activated by
your system administrator.
Making an Emergency Call
Contact your system administrator for additional information about numbers you should call in
an emergency situation and how to access them with your Versity.
How to make an emergency call from the lock screen
This feature bypasses the EMERGENCY INFORMATION banner and allows you to directly
enter an emergency number. Only emergency numbers will be allowed here.
1 Tap EMERGENCY.
2 Dial emergency number.
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Tap EMERGENCY Enter emergency number, tap Dial
How to make an emergency call programmed by the system administrator
If the system administrator has programmed emergency numbers, they will be available through
the EMERGENCY INFORMATION banner. From the lock screen:
1 Tap EMERGENCY.
2 Tap EMERGENCY INFORMATION two times.
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3 The next screen has two tabs. Open the contacts tab and tap any listed number to place
a call.
If there are no programmed emergency numbers or information
The user can enter emergency information or emergency numbers to dial. If there is no
information or numbers this screen will appear:
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How to program emergency info and numbers to dial
Programming emergency info and numbers is a basic Oreo feature. This feature gives you
options for dialing emergency numbers that are in addition to any number programmed by your
system administrator.
1 Open the Emergency information banner as above and tap the edit pencil icon.
2 You will be prompted for your PIN or password.
3 Edit emergency info.
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Medical info entered here will display on the Info tab in the Emergency information
screen.
Contacts entered here will display on the Contacts tab in the Emergency information
screen.
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