SpectraLink 80-Series User Manual
Spectralink 80-Series Handset
User Guide
with Spectralink Radio Protocol (SRP)
1725-86203-000 Rev: G
October 2013
Spectralink 80-Series Handsets User Guide for SRP
Copyright Notice
© 2007-2013 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the
names and marks associated with Spectralink’s products are trademarks and/or service marks of
Spectralink Corporation and are common law marks in the United States and various other countries. All
other trademarks are property of their respective owners. No portion hereof may be reproduced or
transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without
the express written permission of Spectralink.
All rights reserved under the International and pan-American Copyright Conventions. No part of this
manual, or the software described herein, may be reproduced or transmitted in any form or by any
means, or translated into another language or format, in whole or in part, without the express writ ten
permission of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Notice
Spectralink Corporation has prepared this document for use by Spectralink personnel and customers.
The drawings and specifications contained herein are the property of Spectralink and shall be neither
reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any
license to make, use, or sell equipment manufactured in accordance herewith.
Spectralink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult Spectralink to determine
whether any such changes have been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT
INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME
PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED
HEREIN SHALL BE DE EM ED T O BE A W ARR ANTY BY SPECTRALINK FOR AN Y PURPOSE, OR
GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.
Warranty
The Product Warranty and Software License and Warranty and other support documents are available at
http://support.spectralink.com.
Contact Information
US Location Denmark Location
800-775-5330 +45 7560 2850
Spectralink Corporation Spectralink Europe ApS
2560 55th Street Langmarksvej 34
Boulder, CO 80301 8700 Horsens
info@spectralink.com infodk@spectralink.com
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Contents
Chapter 1: About this Guide ................................................. 7
Spectralink Model Numbers ............................................................................................. 7
Product Support ............................................................................................................... 7
Spectralink References .................................................................................................... 8
Specific Documents ......................................................................................................... 8
Conventions Used In This Document .............................................................................. 9
Icons ............................................................................................................................... 9
Typography ....................................................................................................................10
Chapter 2: Getting Started ................................................... 12
Overview ...........................................................................................................................12
Battery Packs ...................................................................................................................12
Indications of low battery ................................................................................................13
Battery Pack removal and replacement ..........................................................................13
Notes on Battery Packs ..................................................................................................13
Features of your Spectralink 80-Series Handset ...........................................................15
The Handset Display ........................................................................................................17
Status Icons ...................................................................................................................17
Softkeys .........................................................................................................................18
NavOK Functions ...........................................................................................................19
Menus ............................................................................................................................19
Config menu ...................................................................................................................19
Line menu ......................................................................................................................19
FCN menu ......................................................................................................................20
Handset Modes ................................................................................................................20
Standby mode (on-hook) ................................................................................................20
Active mode (off-hook) ...................................................................................................20
Push-to-talk (PTT) mode ................................................................................................20
Configuration menu mode ..............................................................................................21
Message alert mode .......................................................................................................21
Accessories......................................................................................................................21
Carrying Options ............................................................................................................21
Headsets ........................................................................................................................21
Chapter 3: Customizing your Handset .................................... 22
Config Menu .....................................................................................................................22
Default settings...............................................................................................................25
Toggle options ................................................................................................................25
Lock Keys .........................................................................................................................25
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Spectralink 80-Series Handsets User Guide for SRP
User Profiles.....................................................................................................................26
Set as Active ..................................................................................................................26
Ring Settings ..................................................................................................................26
Noise Mode ....................................................................................................................27
Ring in Headset/Speaker ................................................................................................27
Warning Tones ...............................................................................................................27
Key Tones ......................................................................................................................27
Phone Settings .................................................................................................................28
Extension Info ................................................................................................................28
Keypad Autolock ............................................................................................................28
Display Contrast .............................................................................................................28
Use Hearing Aid .............................................................................................................28
Startup Song Play/Inhibit ................................................................................................28
Predial ............................................................................................................................28
Push-to-Talk (PTT) ...........................................................................................................29
Default Channel ..............................................................................................................29
Subscribed Channels .....................................................................................................29
PTT Audio Volume .........................................................................................................29
PTT Tone Volume ..........................................................................................................29
PTT Vibrate ....................................................................................................................29
System Info ......................................................................................................................30
Phone IP Address ..........................................................................................................30
Gateway IP Address .......................................................................................................30
Firmware Version ...........................................................................................................30
Emergency Dial ..............................................................................................................30
Chapter 4: Using Basic Features ........................................... 31
Turn the Handset On ......................................................................................................31
Turn the Handset Off ......................................................................................................32
Lock the Keypad .............................................................................................................32
Unlock the Keypad .........................................................................................................32
Place a Call ....................................................................................................................32
Place an Emergency Call ...............................................................................................32
Answer or Reject a Call ..................................................................................................33
Place a Call on Hold/Resume Call ..................................................................................33
Answer a Second Call ....................................................................................................33
Clear Forwarding on a Line ............................................................................................33
Redial the Last Number you Dialed ................................................................................34
Silence the Ringing ........................................................................................................34
Change the Ring Volume ...............................................................................................34
Adjust the Speaker Volume ............................................................................................34
Adjust the Headset Volume ............................................................................................35
Mute/Unmute a Call ........................................................................................................35
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Spectralink 80-Series Handsets User Guide for SRP
End a Call .......................................................................................................................35
Change the Profile ..........................................................................................................35
Open the Config Menu ...................................................................................................35
Turn on the Backlight......................................................................................................35
Chapter 5: Using Advanced Features ..................................... 36
Place a Second Call .......................................................................................................36
Place a Call on a Different Line ......................................................................................36
Listen to Voicemail .........................................................................................................36
Activate Installed Custom Applications ...........................................................................36
Use the Phonebook and Speed Dial ...............................................................................37
Search for a phonebook entry ........................................................................................37
View a phonebook entry .................................................................................................37
Edit a phonebook entry ...................................................................................................38
Dial phonebook number .................................................................................................38
Enter a new name and number in the phonebook ..........................................................38
Delete a phonebook entry ..............................................................................................38
Open the speed dial list from standby .............................................................................38
Make a speed dial call ....................................................................................................39
Assign a speed dial number ...........................................................................................39
Chapter 6: Using Push-to-Talk .............................................. 41
Make a PTT Call .............................................................................................................42
Respond to a PTT Call ...................................................................................................42
End a Wait Period ..........................................................................................................42
Select a Different PTT Channel ......................................................................................42
End One PTT Call and Start another on a Different Channel ..........................................42
Receive a PTT Call while on a Telephone Call ...............................................................42
Use PTT Vibrate .............................................................................................................42
Transmit on the Priority Channel ....................................................................................43
End a PTT Call ...............................................................................................................43
Change the PTT Volume ................................................................................................43
Answer a Telephone Call during a PTT Transmission ....................................................43
Start a Telephone Call during a PTT Transmission ........................................................43
Turn off PTT ...................................................................................................................43
Subscribe to additional PTT channels ............................................................................43
Chapter 7: Charger Options ................................................. 44
Charger Models ................................................................................................................44
Install the Charger ..........................................................................................................44
Charging Status Indicators .............................................................................................45
Single Charger .................................................................................................................46
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Spectralink 80-Series Handsets User Guide for SRP
Dual Charger ....................................................................................................................47
Quad Charger ...................................................................................................................48
Appendix A: Cleaning and Drying the Handset ......................... 49
Appendix B: Safety Information ............................................ 51
Industry Canada Notice ...................................................................................................51
Chargers and Battery Packs ...........................................................................................51
Handsets ..........................................................................................................................52
Operational Warnings .....................................................................................................53
Electromagnetic Interference and Compatibility ...........................................................54
Facilities .........................................................................................................................54
Pacemakers ...................................................................................................................54
Other Medical Devices ...................................................................................................54
Use While Driving ...........................................................................................................54
FCC Statement...............................................................................................................55
Specific Absorption Rate (SAR) Information: Spectralink 80-Series Wireless
Handsets ..........................................................................................................................55
Handset operation normal position .................................................................................56
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Chapter 1: About this Guide
Thank you for choosing the Spectralink 80-Series Handsets with Spectralink Radio Protocol
1
(SRP)
appearances, call hold, transfer, and conference over your Local Area Network. Your handset
can call other telephone numbers and extensions within your facility as well as any external
telephone number. Your handset will only work within your facility when it is in contact with the
LAN. It will not work beyond the coverage area of the wireless LAN. Contact your system
administrator if you have questions about your facility’s boundaries.
In this User Guide, you will find everything you need to quickly use your new handset. If you
have questions about features and functions customized for your facility, contact you r system
administrator. Please read the Safety section in this guide before you set up and use the
Spectralink 80-Series Handset.
Spectralink Model Numbers
. These handsets provide business telephony features and functions such as multiple call
This document covers the following registered model numbers:
802X (Spectralink 8020 Handset)
803X (Spectralink 8030 Handset)
PBP0850 (Standard Battery Pack)
PBP1300 (Extended Battery Pack)
PBP1850 (Ultra-Extended Battery Pack)
PCS1850 (Desktop Charger)
PCD1850 (Dual Charger)
PCQ1850 (Quad Charger)
Product Support
Spectralink wants you to have a successful installation. If you have questions please contact the
Customer Support Hotline at 1-800-775-5330.
The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
For Technical Support: mailto:technicalsupport@spectralink.com
For Knowledge Base: http://support.spectralink.com
1
SRP is Spectralink's proprietary signaling protocol used by the Spectralink 80-Series Handsets to send and receive telephone calls
over the telephony system installed in your facility.
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Spectralink 80-Series Handsets User Guide for SRP
For Return Material Authorization: mailto:nalarma@spectralink.com
Spectralink References
All Spectralink documents are available at http://support.spectralink.com.
To go to a specific product page:
Select the Product Category and Product Type from the dropdown lists and then select the
product from the next page. All resources for that particular product are displayed by default
under the All tab. Documents, downloads and other resources are sorted by the date they were
created so the most recently created resource is at the top of the list. You can further sort the
list by the tabs across the top of the list to find exactly what you are looking for. Click the title to
open the link.
Specific Documents
Spectralink 80-Series Handset Administration Guide for SRP
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Spectralink 80-Series Handsets User Guide for SRP
yourself or others to hazardous conditions.
Spectralink 80-Series Regulatory Information
Conventions Used In This Document
Icons
Icons indicate extra information about nearby text.
Warning
The Warning icon highlights an action you must perform (or avoid) to avoid exposing
Caution
The Caution icon highlights information you need to know to avoid a hazard that
could potentially impact device performance, application functionality, successful
feature configuration and/or affect handset or network performance.
Note
The Note icon highlights information of interest or important information that will help
you be successful in accomplishing a procedure or understanding a concept.
Tip
The Tip icon highlights information that may be valuable or helpful for users to know,
such as special techniques, shortcut methods, or information that will make user
tasks easier to perform.
Web
The We b Info icon highlights supplementary information available online such as
documents or downloads on support.spectralink.com or other locations.
Timesaver
A time-saving tip is typically used to mention or highlight a faster or alternative
method for users who may already be familiar with the operation or method being
discussed.
Admin Tip
This tip advises the administrator of a smarter, more productive or alternative method
of performing an administrat or-level task or procedure.
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Spectralink 80-Series Handsets User Guide for SRP
Support Web site and other reference sites.
document.
Fixed-width-font
Power User
A Power User Tip is typically reserved for information directed specifically at highlevel users who are familiar with the information or procedure being discussed and
are looking for better or more efficient ways of performing the task. For example, this
might highlight customization of a feature for a specific purpose.
Troubleshooting
This element can be used in any type of document and is typically used to highlight
information to help you solve a relevant problem you may encounter, or to point to
other relevant troubleshooting reference information.
Settings
The Settings icon highlights information to help you zero in on settings you need to
choose for a specific behavior, to enable a specific feature, or access customization
options.
Typography
A few typographic conventions, listed next, are used in this guide to distinguish types of in-text
information.
Convention Description
Bold
Italics Used to emphasize text, to show example values or inputs, and to
Underlined blue Used for URL links to external Web pages or documents. If you
Bright orange text Used for cross references to other sections within this document. If
Highlights interface items such as menus, soft keys, file names, and
directories. Also used to represent menu selections and text entry
to the handset.
show titles of reference documents available from the Spectralink
click on text in this style, you will be linked to an external document
or Web page.
you click on text in this style, you will be taken to another part of this
Used for code fragments and parameter names.
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Spectralink 80-Series Handsets User Guide for SRP
Convention
Description
from the Settings menu.
This guide also uses a few writing conventions to distinguish conditional information.
<MACaddress> Indicat es that you must enter information specific to your
installation, handset, or network. For example, when you see
<MACaddress>, enter your handset’s 12-digit MAC address. If you
see <installed-directory>, enter the path to your installation
directory.
> Indicates that you need to select an item from a menu. For
example, Settings > Basic indicates that you need to select Basic
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Type
Talk Time
Standby Time
Charging Time
Standard
Extended
Ultra-Extended
Chapter 2: Getting Sta rted
Overview
The Spectralink 80-Series Handset is a Wi-Fi handset for workplace telephone systems. By
seamlessly integrating with the facility’s telephone system, wireless telephone users are
provided with high-quality mobile voice communications throughout the workplace, giving users
the freedom to roam throughout the workplace while providing the features and functionality of a
wired desk phone.
The handsets will only work when they are within range of the wireless access points at your
facility; they are not cellular or satellite phones.
Note
Install and charge the Battery Pack before using the Spectralink 80-Series Handset.
See the Battery P acks section below and Charger Options.
Battery Packs
Three battery pack models are available: Standard, Extended, and Ultra-Extended. The
Standard rechargeable handset Battery Pack gives you approximately four hours of talk time or
80 hours of stand-by time. Stand-by time is when the handset is turned on, but not in an active
call.
4 hours 80 hours 2 hours
6 hours 120 hours 3 hours
8 hours 160 hours 4 hours
Note
Talk time and standby time will vary depending on handset model, call server,
features enabled and system configuration. These are minimum estimates. Your
experience may be significantly higher.
Note
The type of Battery Pack is printed on the label. Remove the Battery Pack and view
the label to determine the type of Battery Pack you have been issued.
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Spectralink 80-Series Handsets User Guide for SRP
Caution
Use only Battery Pack models BPL100, -200 and -300 in the Spectralink 80-Series
Handsets.
Indications of low battery
The handset will need to have its Battery Pack recharged periodically. The Battery Pack icon on
the handset display’s status row indicates the amount of charge remaining. Additionally the
handset will sound warning tones and display the Battery Low message when there are fewer
than two minutes of talk time remaining.
A melody will play when the handset is powered on for the first time after being fully charged,
unless this feature has been disabled. See your system administrator if you have questions
about the type of Battery Pack you have been issued.
When the handset is in Standby mode, the message Battery Low and a series of chirps
indicate a critically low Battery Pack charge. The handset will not work until the Battery Pack is
charged.
Caution
Take care not to short the battery contacts on the Battery Pack with metal objects
such as coins, keys or paper clips. Shorting the contacts can cause permanent
damage.
Battery Pack removal and replacement
To remove, press down on the latch on the Battery Pack on the back of the handset. The
Battery Pack releases outward.
To replace, slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the
Battery Pack until it snaps into place. You should not have to force it against the handset.
Notes on Battery Packs
• Battery Pack life will vary depending on handset model and features and system
infrastructure.
• Maximum Battery Pack performance is achieved after a few charge/discharge cycles.
• If multiple Battery Packs are supplied with your handset, Spectralink recommends that
each be fully charged upon receipt to prolong battery life. Battery Packs will slowly lose
charge if unused. To maintain battery potential, charge unused Battery Packs occasionally or alternate Battery Pack use.
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Spectralink 80-Series Handsets User Guide for SRP
• After a length of time Battery Packs will lose the ability to maintain a charge and to
perform at maximum capacity and will need to be replaced. This is normal for all
batteries.
• If your Battery Pack requires replacement, contact your system administrator.
• Overnight charging is best done while the handset is turned off.
• The handset will chirp once when properly seated in the charger to let you know that the
charging cycle has begun. If the handset does not charge, clean Battery Pack, charger
and handset contacts with an alcohol swab.
Caution
Only use Spectralink Battery Packs with Spectralink 80-Series Handsets.
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Spectralink 80-Series Handsets User Guide for SRP
Features of your Spectralink 80-Series Handset
The handset operates much like a cell phone, and is programmed by your system administrator
to support the features commonly available in an office environment. Orient yourself to your
handset’s features using the illustration below and the following explanatory material.
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Spectralink 80-Series Handsets User Guide for SRP
1 Earpiece —Delivers audio to the ear.
2 Screen —Displays information relating to the handset’s current mode. See Handset
Modes below.
3 Softkeys —Four softkey buttons. A softkey label appears in the display area just above
the corresponding softkey when the function assigned to that softkey is available.
4 Headset jack —Allows you to place and receive calls through a Spectralink headset.
5 Up/Down buttons —Use these buttons to scroll through displayed menu options. Use to
adjust speaker volume while in a call.
6 Emergency Dial/TALK button —Spectralink 8030 only. This button may be
programmed by the system administrator for either Emergency Dial or Push-to-talk
(PTT) functionality. Test the active mode by pressing the button once to see which
feature is active. If you are prompted to press it twice to place an emergency call, then
Emergency Dial is programmed. Check the Config menu to determine if PTT is
activated. Push and hold to activate push-to-talk mode.
7 On hook —Also refer red to as END. Use to power on and power off the handset, and to
end a call.
8 Off hook —Also referred to as START. Use to obtain a dial tone or place a call.
9 Nav and Nav OK keys —Four directional navigation keys and a NavOK key. Use the
Nav and keys for menu navigation. Use the NavOK key to select menu items,
place calls, and perform softkey functions as described below in NavOK Functions.
10 Keypad —12 keys provide the 10 digits 0-9, the alphabetic characters, and special
characters available in context-sensitive applications.
11 FCN —Press to access the Function menu; press in combination with assigned keys to
access programmed system functions.
12 LINE —Press to access additional line appearances.
13 Battery contacts —Located along the bottom edge, the battery contacts enable the
handset to be charged in the Desktop Charger or the Dual Charger. They should be kept
clean and free of debris.
14 Microphone —Sensitive microphone transmits voice accurately and without distortion.
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Spectralink 80-Series Handsets User Guide for SRP
-Icon row (status line)
Ext. 1234
-Extension number
[Name]
[date] [time]
-Date and time if configured
Profile: [name]
-Name of the active profile
[PTT channel info]
◄Spkr
Phbk
Prof
Lock►
-First set of softkeys
◄Spdl
Redl
Cfg
►
Indicator
Function
The Handset Display
When first powered on, the handset screen will display the standby screen. This screen displays
a top row of system icons showing the status of the handset, followed by two lines for the
handset’s extension number and name, a line for date and time display, and a bottom row for
softkey labels.
While the handset is in use, display screens include:
• Call status screen
• Push-to-talk screen (8030 only, if available)
• Message screen (if available)
• Menu screens.
The standby screen has the following format:
Status Icons
-Name assigned to extension (info line)
-PTT channels (8030--only if configured)
-Second set of softkeys
The signal strength icon indicates the strength of the signal and can assist
the user in determining if the handset is moving out-of-range.
The voicemail icon is activated when a new voicemail message is received if
the feature is supported by the phone emulation. (Not available in all
facilities)
The battery icon indicates the amount of charge remaining in the Battery
Pack. When only one level remains, the Battery Pack needs to be charged.
The speakerphone icon displays when the speakerphone is active.
Up and down arrows are displayed when the menu has additional options
above or below.
Left or right arrows are displayed during editing when the cursor may be
moved left or right.
The location service icon indicates the Real-Time Location System (RTLS) is
enabled.
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