SpectraLink 6300 MCU Installation And Configuration Manual

SpectraLink 6300 MCU

Open Applications Interface (OAI)

Installation and Configuration

July 2008 Edition
1725-36124-001
Version E

SpectraLink 6000 System

SpectraLink 6300 MCU: OAI Installation and Configuration: SpectraLink 6000 System

Trademark Information

Polycom® and the logo designs
SpectraLink®
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of
Polycom, Inc. in the United States of America
and various countries. All other trademarks
used herein are the property of their respective
owners.

Patent Information

The accompanying product is protected by one
or more US and foreign patents and/or pending
patent applications held by Polycom, Inc.

Copyright Notice

Copyright © 1998 to 2008 Polycom, Inc.
All rights reserved under the International and
pan-American copyright Conventions.
No part of this manual, or the software
described herein, may be reproduced or
transmitted in any form or by any means, or
translated into another language or format, in
whole or in part, without the express written
permission of Polycom, Inc.
Do not remove (or allow any third party to
remove) any product identification, copyright or
other notices.
Every effort has been made to ensure that the
information in this document is accurate.
Polycom, Inc. is not responsible for printing or
clerical errors. Information in this document is
subject to change without notice and does not
represent a commitment on the part of Polycom,
Inc.

Notice

Polycom, Inc. has prepared this document for
use by Polycom personnel and customers. The
drawings and specifications contained herein
are the property of Polycom and shall be neither
reproduced in whole or in part without the prior
written approval of Polycom, nor be implied to
grant any license to make, use, or sell equipment
manufactured in accordance herewith.
Polycom reserves the right to make changes in
specifications and other information contained
in this document without prior notice, and the
reader should in all cases consult Polycom to
determine whether any such changes have been
made.
No representation or other affirmation of fact
contained in this document including but not
limited to statements regarding capacity,
response-time performance, suitability for use,
or performance of products described herein
shall be deemed to be a warranty by Polycom
for any purpose, or give rise to any liability of
Polycom whatsoever.

Contact Information

Please contact your Polycom Authorized
Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588

http://www.polycom.com

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About this Guide

This document explains installation and setup of the Open
Applications Interface System Controller (CSO3xx) by Polycom.
provides an interface with a local application server for the
SpectraLink 6000 System (SpectraLink 6000 System).

Polycom Model Numbers

This document covers the following registered model numbers:

JPI300, MCS300, RCC400, RCO400, RCU100, RCU200, RCU201

OAI

Related Documents

SpectraLink 6300 MCU: Facility Preparation (1725-36121-001)

SpectraLink 6300 MCU: Installation (1725-36122-001)

SpectraLink 6300 MCU: Maintenance and Diagnostics (1725-36123-001)

S

pectraLink 6300 MCU: Operator’s Console (1725-36125-001)

SpectraLink 6300 MCU: T1 Remote Module Installation (1725-36126-001)

Installing the Outdoor Base Station

Available at

http://www.polycom.com/usa/en/support/
less/proprietary_wireless.html

LinkPlus Interface Guide

number corresponding to the type of PBX)

Available at

http://www.polycom.com/usa/en/support/voice/wi­fi/pbx_integration.html

(1725-36127-001)

voice/proprietary_wire

(1725-361xx-001 where xx indicates a

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SpectraLink 6300 MCU: OAI Installation and Configuration: SpectraLink 6000 System

Customer Support

Polycom wants every customer to have a successful installation.
Please refer questions to the Customer Support Hotline at
[phone]. The hotline is open Monday through Friday,
6 a.m. to 6 p.m. Mountain time.

For Technical Support:

For Knowledge Base:

http://www.polycom.com/usa/en/

For Return Material Authorization: [e-mail]

Icons and Conventions

This manual uses the following icons and conventions.

Caution! Follow these instructions carefully to avoid danger.

Note these instructions carefully.

Label

This typeface indicates a key, label, or button on Polycom
hardware.

[e-mail]

support/voice/voice.html

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Contents

0 About this Guide ......................................................................3

1 Installation Overview................................................................7

Polycom Model Numbers..................................................................3

Related Documents.............................................................................3

Customer Support...............................................................................4

Icons and Conventions.......................................................................4

2 OAI Overview ..........................................................................9

System Diagram ................................................................................10

3 Install and Configure OAI Card(s)............................................11

Upgrade System to Support OAI....................................................11

Verify System and Cabinet Controllers Support OAI ................12

Configure COM Port for OAI..........................................................13

Connect the Application Server to the MCU ................................13

Assign Function Key to OAI ...........................................................14

Test Application ................................................................................15

4 Safety Notices ........................................................................17

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7

Installation Overview

Installation has three phases. In some cases, a separate person is
responsible for each phase. It is important to coordinate the activities
among the persons involved.

1. Site Preparation: Done by the customer or a wire technician/

contractor.

2. OAI Setup: Done by the customer or Polycom.

3. System Certification: Done after installation to confirm the system

is working properly.

For more information about SpectraLink 6000 System architecture and
components, please see the appropriate SpectraLink 6000 System
document.

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OAI Overview

The Open Application Interface allows the SpectraLink 6300 MCU to
interface with an application server as shown in the diagram below.
This enables third-party applications to communicate directly with
the SpectraLink 6300 MCU, allowing users to retrieve and respond to
information using Wireless Telephones. The client system may
include a LAN and its server with a TAP line to a communications
device such as a paging controller.

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SpectraLink 6300 MCU: OAI Installation and Configuration: SpectraLink 6000 System

System Diagram

SpectraLink 6300 MCU

Base Station

OAI-enabled

Controller Card

to Administrativeport

Base Station

to OAI port

OAI Interface

server &

Administrative

computer

PBX

or

Key

System

SpectraLink

Wireless Telephones

Device supplied by

SpectraLink

10

To optional client system

Phone cabling
RS-232 cable

Wired Telephones

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3

Install and Configure OAI Card(s)

The Open Application Interface (OAI) allows the SpectraLink 6300
MCU to interface with an application server. This connection enables
third-party applications to communicate directly with the SpectraLink
6300 MCU, allowing users to retrieve and respond to information
using handsets.

Before loading OAI, the SpectraLink 6000 System should be
configured and operational, the Base Stations should be installed and
tested, and the handsets should be registered and tested.

If you are upgrading an existing system to support OAI, perform
Upgrade System to Support OAI first, then proceed with the
installation steps:

• Verify System and Cabinet Controllers Support OAI

• Configure COM Port for OAI

• Connect the Application Server to the MCU

• Assign Function Key to OAI

If you have a new system with an OAI card (CSO3xx), set up the
system and then proceed with setting up OAI as outlined above.

Upgrade System to Support OAI

This procedure explains how to install the new controller cards to
support OAI.

The system must be powered down to complete this process. Users
will be unable to use their handsets during this installation.

Dump (back up) system configuration

From the Operator’s Console Supervisor State Display screen (F1) press

Enter to display the menu.

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SpectraLink 6300 MCU: OAI Installation and Configuration: SpectraLink 6000 System

1. Scroll down to Dump Config to PCS.CFG and press Enter. The system

will copy the configuration to a file called PCS.CFG, and save it in
your working directory. If a PCS.CFG file already exists, the
system prompts to see if you want to overwrite it.

2. Copy the file to a diskette for safekeeping.

Swap controller cards

This procedure replaces the existing CSC controller cards with CSO
controller cards to support OAI.

1. Power down the system.

2. Disconnect and remove the existing CSC system and cabinet

controller cards.

3. Install and connect the CSO system controller card.

4. Install and connect the CSO cabinet controller cards.

5. Power up the system.

Restore system configuration

1. On the Operator’s Console, go to the directory where the

PCS.CFG file was dumped (your working directory).

2. From the

the menu.

3. Scroll down to

system will copy the configuration from PCS.CFG in your
working directory to the System Controller.

Continue with the remaining steps to complete the OAI installation.

Supervisor State Display screen (F1) press Enter to display

Restore Config from PCS.CFG and press Enter. The

Verify System and Cabinet Controllers
Support OAI

To support OAI, your system must have a System Controller and
Cabinet Controllers with a CSO prefix. Check the labels on the
controllers to be sure they support OAI.

On the Operator’s Console, verify that the
details screen for the Cabinet Controller and the System Controller
shows OAI as

12

Supervisor State Display (F1)

Enabled.

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Configure COM Port for OAI

Either RS-232 port on the System Controller can be used for OAI. If a
modem or administration console is connected to the MCU, it must
use COM port
port on an Expansion Shelf can also be assigned to OAI.

To support OAI, one of the COM (RS-232) ports on the MCU must be
configured as the OAI port via the following procedure.

A in which case OAI would use COM port B. The COM

Install and Configure OAI Card(s)

1. On the Operator’s Console, select

2. Select the COM port to be assigned to OAI and press Enter.

3. In the sub-menu, select

The selected port is now configured as the OAI port.

OAI, and press Enter.

COM Port Administration (F10).

Connect the Application Server to the MCU

Using a standard RS-232 cable, connect the System Controller COM
port configured for OAI to the OAI application server, PC, or modem
that will be used to interface with the application.

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SpectraLink 6300 MCU: OAI Installation and Configuration: SpectraLink 6000 System

Assign Function Key to OAI

To access or initiate the OAI application, the user presses FCN
followed by an assigned number key (e.g.
Follow these steps to assign a function key to initiate or access the
OAI application.

FCN 9) on the handset.

1. From the Operator’s Console, select

MCU Macros Display (F6). The

following screen displays. The screen allows you to define macros
for the digits

1 through 9, *, 0, and #.

2. Use the arrow keys or mouse to move to the desired entry, and

press Enter.

3. To assign a function key to initiate the OAI application, enter

4. When you have finished, select

14

##555

as the macro key sequence. When the related function key
is pressed, the OAI application will recognize the key sequence
and initiate the appropriate OAI application. For example, in the
illustration above, typing

##555 at the selected field next to the #

macro will enable a handset to access the OAI function when FCN

# is pressed.

SAVE to save your entries.

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Test Application

After setting up the OAI application, test the functionality of the
handsets and the functionality of the OAI application.

1. Place a call and test the features on each handset to be sure the

system is working properly.

2. Test the application on each handset. Consult your application

provider for specific test procedures.

Install and Configure OAI Card(s)

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7

Safety Notices

WARNING: Changes or modifications to this equipment not
approved by Polycom may cause this equipment to not comply with
part 15 of the FCC rules and void the user’s authority to operate
this equipment.

WARNING: Polycom products contain no user-serviceable parts
inside. Refer servicing to qualified service personnel.

IMPORTANT SAFETY INFORMATION
Follow these general precautions while installing telephone
equipment:

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is

specifically designed for wet locations.

• Never touch uninsulated telephone wires or terminals unless
the telephone line has been disconnected at the network
interface.

• Use caution when installing or modifying telephone lines

• When installing Base Stations outside or in buildings other than

the one containing the System Controller, take the following
precaution:
If wiring for a Base Station exits a building—whether to reach
an outdoor Base Station location or to reach a Base Station in
another building—the wiring must be protected at both ends by
a Quick Clip Fuse from Illinois Tool Works, Linx Division, model
number SCP-2X2. The Quick Clip Fuse replaces the bridging
clips on the 66 blocks for all four connections to the non-internal
Base Station.

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