Important - Please read these instructions
fully before starting assembly
These instructions contain important information that will help
you get the best from your mower, ensuring it is assembled
correctly and safely. If you need help or have damaged or
missing parts, call the Customer Helpline on 0345 605 2068
AFTER SALES SUPPORT
0345 605 2068
Page 2
SPEAR & JACKSON SINCE 1760
For more than 250 years gardeners have enjoyed high quality performance and great results using
Spear & Jackson tools.
Our garden power tools combine continuous innovation and the latest in manufacturing technologies
with a proud heritage.
Each product is carefully designed with performance,comfort and durability rmly in mind,which has
earned Spear & Jackson an enviable reputation as a maker of tools to trust.
3 YEARS GUARANTEE
As a testament to the quality of our products, we offer a 3 year manufacturers warranty and a
comprehensive after sales service.
The warranty covers manufacturing faults, however in the event that the item has been deliberately
damaged, used in a commercial environment or disassembled then the warranty will be null and void.
Please retain proof of purchase.
7 DAYS A WEEK TECHNICAL SUPPORT
We want you to get the best out of your products. Our easy-to-read instruction manual guides you with
best practice use and maintenance tips. Please call 03456 052 068 for technical support, we can solve
around 80% of questions directly over the phone.
We hope you enjoy your product and we look forward to any feedback, as this allows us to develop
even better products for the future.
AFTER SALES HELPLINE03456 052 0682
Page 3
CONTENTS
Safety Information ..................................................................................................................... 4
Maintenance and Storage Safety .................................................................................................... 12
Intended Use .................................................................................................................................... 12
In the Box ........................................................................................................................................ 13
Parts ................................................................................................................................................. 13
The following warning symbols appear throughout this
assembly manual and indicate the appropriate safety measures
you should take when assembly and operating the mower.
WARNING SYMBOLS
Take extra care, beware
of hazards.
Do not use the machine
in the rain or leave it
outdoors when it is
raining.
Pay attention that
bystanders are not
injured by objects thrown
out from the machine.
Keep bystanders a safe
distance away from the
machine.
Warning. Beware of
electric shocks.
Wait until all moving
parts have stopped
completely before
touching them. The
blade may continue to
rotate after the machine
is switched off, a rotating
blade can cause injury.
Read instruction
handbook before
operating this machine.
Sharp blade. Beware of
injury to toes or fingers.
Disconnect from the
mains supply before any
maintenance work.
Switch off and remove
the isolator key before
adjusting, cleaning or
before leaving the product
unattended for any period.
AFTER SALES HELPLINE 03456 052 0684
The charger is for indoor
use only.
Double insulation.
T/3.15A
Fuse.
Waste electrical
products should not
be disposed of with
household waste. Please
recycle where facilities
Page 5
SAFETY INFORMATION
li-ion
exist. Check your Local
Authority or retailer for
recycling advice.
Batteries contain Li-ion,
waste batteries should
be sorted for ecofriendly.
Do not dispose of waste
batteries as unsorted
municipal waste.
Do not dispose of
batteries in rivers or
immerse in water.
acquaint yourself with the
machine, its correct usage
and all safety requirements.
• Keep this manual in a safe
place so that the information
is available at all times.
• If you give the equipment to
any other person, give them
these operating instructions
as well.
We accept no liability for
damage or accidents which
result from non-compliance
with these instructions.
This appliance is not
Do not litter to fire.
Do not subject the
battery to strong sunlight
over long periods and do
not leave it on a heater
(max.45°C).
IMPORTANT!
When using equipment,
the following safety
precautions must be
followed to avoid injuries
and damage.
intended for use by persons
(including children) with
reduced physical, sensory
or mental capabilities, or
lack of experience and
knowledge, unless they have
been given supervision or
instruction concerning use
of the appliance by a person
responsible for their safety.
Children should be supervised
to ensure that they do not play
with the appliance.
• Read all operating
instructions carefully and
comply with them. It is
important to understand
these instructions and to
AFTER SALES HELPLINE 03456 052 0685
Page 6
SAFETY INFORMATION
WORK AREA SAFETY
increased risk of electric
• Inspect the area where
the machine is to be used
and remove all objects
which can be thrown by
the machine. If objects are
hidden while operating stop
the motor and remove them.
• Do not operate the machine
in explosive atmospheres,
such as in the presence of
flammable liquids, gases
or dust. Power tools create
sparks which may ignite the
dust or fumes.
• Keep children and
bystanders away while
shock if your body is
earthed or grounded.
• Do not expose Charger
to rain or wet conditions.
Water entering Charger will
increase the risk of electric
shock.
• Do not abuse the cord of
charger. Never use the
cord for carrying, pulling or
unplugging the power tool.
Keep the cord away from
heat, oil, sharp edges or
moving parts. Damaged or
entangled cords increase
the risk of electric shock.
operating a power tool.
Distractions can cause you
to lose control.
ELECTRICAL SAFETY
• The plug of charger must
match the outlet. Never
modify the plug in any
way. Do not use any
adapter plugs with earthed
(grounded) power tools.
Unmodified plugs and
matching outlets will reduce
the risk of electric shock.
• Avoid body contact with
• The voltage indicated
on the rating plate must
correspond to the voltage of
the power source.
• Only use or replace power
supply cables for this unit
which correspond to the
types indicated by the
manufacturer. See the
operating instructions for the
order no. and types.
• Never touch the mains plug
with wet hands.
earthed or grounded
surfaces, such as pipes,
radiators, ranges and
refrigerators. There is an
AFTER SALES HELPLINE 03456 052 0686
Page 7
SAFETY INFORMATION
PERSONAL SAFETY
facilities, ensure these are
• Stay alert, watch what
you are doing and use
common sense when
operating the machine. Do
not use the machine while
you are tired or under the
influence of drugs, alcohol
or medication.
• Use personal protective
equipment such as dusk
masks and non-skid safety
shoes. Always wear eye
protection.
• Prevent unintentional
starting. Ensure the switch
is in the off -position before
connecting to power source
and/or battery pack, picking
up or carrying the tool.
connected and properly
used. Use of dust collection
can reduce dust-related
hazards.
BATTERY& CHARGER
• Stay alert, watch what
you are doing and use
common sense when
operating the machine. Do
not use the machine while
you are tired or under the
influence of drugs, alcohol
or medication.
• Rechange only with the
charge specified by the
manufacturer. A charger
that is suitable for one type
of battery pack may create
• Do not carry the machine
with your finger on the
switch .
• Do not overreach. Keep
proper footing and balance
at all times.
• Dress properly. Do not wear
loose clothing or jewellery.
Keep your hair, clothing and
gloves away from moving
parts. Loose clothes,
jewellery or long hair can be
caught in moving parts.
• If devices are provided for
the connection of dust
extraction and collection
a risk of fire when used
with another battery pack.
Incorrect use may result in
electric shock, overheating
or leakage of corrosive liquid
from the battery.
• Use power tools only with
specifically designated
battery packs. Use of any
other battery packs may
create a risk of injury and
fire.
• When battery pack is not in
use, keep it away from other
metal objects, like paper
clips, coins, keys, nails,
AFTER SALES HELPLINE 03456 052 0687
Page 8
SAFETY INFORMATION
screws or other small metal
objects, that can make
a connection from one
terminal to another. Shorting
the battery terminals
together may cause burns
or a fire.
• Under abusive conditions,
liquid may be ejected from
the battery; avoid contact. If
contact accidentally occurs,
flush with water. If liquid
contacts eyes, additionally
seek medical help. Liquid
ejected from the battery may
cause irritation or burns.
OPERATING SAFETY
TRAINING
• Read the instructions
carefully. Be familiar with the
controls and the proper use
of the machine.
• Never allow people
unfamiliar with these
instructions or children to
use the product. Local
regulations can restrict the
age of the operator.
• Never use the machine while
people, especially children,
or pets are nearby. Keep
in mind that the operator
or user is responsible
for accidents or hazards
occurring to other people or
their property.
PREPARATION
• While operating the machine
always wear substantial
footwear and long trousers.
Do not operate the machine
when barefoot or wearing
open sandals. Avoid
wearing clothing that is
loose fitting or that has
hanging cords or ties.
• Thoroughly inspect the area
where the machine is to be
used and remove all objects
which can be thrown by the
AFTER SALES HELPLINE 03456 052 0688
Page 9
SAFETY INFORMATION
machine.
• Before using, always
visually inspect to see that
the blade, blade bolt and
the blade assembly are
not worn or damaged.
Replace worn or damaged
components in sets to
preserve balance. Replace
damaged or unreadable
labels.
OPERATION
• Operate the machine only in
daylight or in good artificial
after any impact, check for
signs of wear or damage
and repair as necessary.
• Always remove the battery
pack
– Whenever leaving the
product unattended;
– Before clearing a
blockage;
– Before checking, cleaning
or working on the product
– After striking a foreign
object;
– Whenever the product
light. Do not expose the
product to rain or wet
conditions. Avoid using the
product in bad weather
conditions especially when
there is a risk of lightning.
• Never operate the machine
with defective guards or
shields, or without safety
devices, for example
deflectors and/or grass
collector, in place.
• Do not put hands or feet
near or under rotating parts.
Keep clear of the discharge
opening at all times.
starts vibrating abnormally.
• Always ensure that the
air vents are kept clear of
debris.
• Never use replacement
parts or accessories not
provided or recommended
by the manufacturer.
• Before use check the
controls and correct
operation of the product.
• Before using the product or
AFTER SALES HELPLINE 03456 052 0689
Page 10
SAFETY INFORMATION
• Do not use the product if the
cord is damaged or worn.
• Warning! The cutting blade
may continue to move after
the product is switched off.
• Always be sure of your
footing on slopes.
• Walk, never run.
• Mow across the face of
slopes, never up and down.
• Exercise extreme caution
when changing direction on
slopes.
• Do not mow excessively
steep slopes.
• Use extreme caution when
reversing or pulling the
machine towards you.
instructions and with feet
well away from the blade(s).
• Do not tilt the machine when
switching on the motor,
except if the machine has to
be tilted for starting. In this
case, do not tilt it more than
absolutely necessary and lift
only the part, which is away
from the operator.
• Do not start the machine
when standing in front of the
discharge opening.
• Do not transport the
machine while the cutting
blade is running. Stop the
machine, and remove the
key/battery pack from the
machine. Make sure that all
moving parts have come to
• Stop the blade(s) if the
machine has to be tilted
for transportation when
crossing surfaces other
than grass, and when
transporting the machine
to and from the area to be
used.
• Never operate the machine
with defective guards or
shields, or without safety
devices, for example
deflectors and/or grass
collector, in place.
• Switch on the motor
a complete stop,
• Whenever you leave the
machine,
• Before clearing blockages
or unclogging chute,
• Before checking, cleaning
or working on the machine,
• After striking a foreign
object. Inspect the machine
for damage and make
repairs before restarting and
operating the machine.
• If the machine starts to
vibrate abnormally (check
carefully according to
AFTER SALES HELPLINE 03456 052 06810
immediately),
Page 11
SAFETY INFORMATION
• inspect for damage,
• replace or repair any
damaged parts,
• check for and tighten any
loose parts.
EMERGENCY
• WARNING! Familiarize
yourself with the use of
this machine by means
of this instruction manual.
Memorise the safety
directions and follow them
to the letter. This will help to
prevent risks and hazards.
• Always be alert when using
the machine, so that you
can recognize and handle
risks early. Fast intervention
can prevent serious injury
and damage to property.
• Switch off if there is any
malfunction. Have the
machine checked by a
qualified specialist and
repaired, if necessary before
you put it into operation
again.
potential risks of injury
and damage remain. The
following dangers can arise
in connection with the
structure and design of this
machine:
• Health defects resulting
from vibration emission if the
machine is being used over
long periods of time or not
adequately managed and
properly maintained.
• Injuries and damage to
property due to broken
application tools or sudden
impact of hidden objects
during use.
• WARNING! This
machine produces an
electromagnetic field during
operation! This field may
under some circumstances
interfere with active or
passive medical implants!
To reduce the risk of
serious or fatal injury, we
recommend persons with
medical implants to consult
their doctor and medical
implant manufacturer before
RESIDUAL RISKS
• WARNING! Even if you
are operating the machine
in accordance with all
safety requirements,
operating this product!
AFTER SALES HELPLINE 03456 052 06811
Page 12
SAFETY INFORMATION
MAINTENANCE AND STORAGE SAFETY
• Keep all nuts, bolts and
screws tight to be sure the
machine is in safe working
condition.
• Check the grass collector
frequently for wear or
deterioration.
• On machines with multi
blades, take care as rotating
one blade can cause other
blades to rotate.
• Be careful during adjustment
of the machine to prevent
entrapment of the fingers
with the relevant safety
regulations. To avoid
danger, equipment must
only be repaired by qualified
technicians.
• Only use parts and
accessories made for
this machine by the
manufacturer. Failure to do
so can result in personal
injury.
INTENDED USE
This lawnmower is designed
for domestic use only:
between moving blades and
fixed parts of the machine.
• Always allow the machine to
cool down before storing.
• When servicing the blades
be aware that, even
though the power source is
switched off, the blades can
still be moved.
• Replace worn or damaged
parts for safety. Use only
genuine replacement parts
and accessories.
• This cordless lawnmower is
intended for mowing lawns
in domestic and hobby
gardens.
• This product is not to
be used in wet weather
conditions and may not
be used to mow wet or
unusually high grass, e.
g. pasture grass or for
shredding leaves.
• This product is intended for
private domestic use only,
not for any commercial trade
use. It must not be used for
SERVICE
• Have your machine repaired
by an authorized service
agent. This machine is
manufactured in accordance
AFTER SALES HELPLINE 03456 052 06812
any purposes other than
those described. Any use of
the machine that deviates
from its intended use and is
not included in these.
Page 13
IN THE BOX
PARTS
1
Upper handle
2
Quick release lever
3
Lower handle
4
Grass collector
handle
5
Deector guard
1819
6
Upper cover of
grass collection bag
7
Lower cover of
grass collection bag
8
Cutting height
adjustment handle
9
Deck
16
10
Rear wheel
11
Front wheel
12
Battery
compartment cover
13
Carry Handle
14
Grass collector full
indicator
15
Cable clip
16
Safety button
17
Switch Lever
18
Battery
19
Charger
20
Mulching plug
1
17
15
13
12
11
2
STOP
GO
9
14
4
3
6
5
7
8
10
20
AFTER SALES HELPLINE 03456 052 06813
Page 14
ASSEMBLE
Unpacking
1
i. Unpack all parts and lay them on a flat, stable surface.
ii. Remove all packing materials and shipping devices if
applicable.
iii. Make sure the delivery contents are complete and free
of any damage. If you find that parts are missing or show
damage do not use the product but contact the aftersales
helpline within 28 days of purchase. Using an incomplete
or damaged product represents a hazard to people and
property.
iv. Ensure that you have all the accessories and tools needed
for assembly and operation. This also includes suitable
personal protective equipment.
Fix the lower handle
2
Rotate the quick release lever to fix the lower handle in
appropriate place.
Fix the upper handle
3
Fit the upper handle and lower handle together with quick
release lever lock.
2
1
Fix the cable
4
Secure the cable with cable clips
AFTER SALES HELPLINE 03456 052 06814
Page 15
ASSEMBLE
Assemble the grass bag
5
i. Insert the handle in the upper cover of grass bag.
ii. Place the metal frame inside the grass collection bag, Make
sure that these clips are fully secured to the metal frame.
iii. Lift up the safety guard before assemble the grass bag.
Hang the collection bag on the mower
AFTER SALES HELPLINE 03456 052 06815
Page 16
PREPARE
Check battery capacity
1
Push the power indicator to show remaining battery capacity.
The battery is equipped with a charge-level indicator panel
which indicates its’ charge condition. This charge-level
indicator panel consists of 4 LEDs on the battery. Press and
hold the charge indicator button on the battery to actuate the
charge level indicator. The charge level indicator LEDs go out
after releasing the button. The battery’s charge level can be
checked either when the battery is fitted on the machine or
removed from the machine.
LED indicators on battery Battery Capacity
Continuous lighting of 4 LEDs (inc 2 green)Fully charged
Continuous lighting of 3 LEDs (inc 1 green)≥ 50%
Continuous lighting of 2 LEDs (orange & red) ≥ 25%
Continuous lighting of 1 LED (red only)≤ 25%. Recharge
required.
Battery Charging
2
i. Plug the charger into an appropriate AC power outlet.
ii. Install the battery on the slot of charger.
AFTER SALES HELPLINE 03456 052 06816
Page 17
PREPARE
iii. The indicator lights on the charger show the charger
status:
SymbolIndicator lightsStatus
red, flashing
charging paused
see instructions
below.
red,
continuous
green,
flashing
green,
continuous
The intelligent charger measures the charge level of the
battery and charges the battery accordingly with the required
current and voltage based on battery temperature and
voltage. This ensure maximum battery life charge it fully
before storage.
A flashing red LED light on the charger indicates that the
battery temperature is not within the charging temperature
range of -5 °C– 50 °C or the charging current is too high. As
soon as the permitted temperature and the charging current
ranges are reached, the battery charger will automatically
switch to charging.
After continuous or repeated charging cycles without
interruption, the charger may warm up. This is normal and
does not indicate a technical defect of the battery charger.
connected to
power supply
charging
fully charged
Green LED flashing rapidly indicates that the battery voltage
is low, the battery will receive an extended charge cycle
approximately 30mins longer. This does not indicate a defect
with the battery.
AFTER SALES HELPLINE 03456 052 06817
Page 18
PREPARE
Fit the battery
3
i. Lift the cover slide the battery along the rails and locks into
position.
ii. Insert the isolator key.
Mowing tips
4
• Verify that the lawn is free of stones, sticks, wires ,and other
objects that could damage the lawn mower.
• When cutting thick grass, reduce walking speed in order to
allow for a more effective cut and a proper discharge of the
clippings.
• Never cut off more than one-third of the total length of the
grass for a healthy lawn. If it is roughly 6cm long, the grass
should not be shorter than 4cm once mowed. If the grass
is higher, you should gradually cut it down to the desired
length so as not to damage the grass.
• Do not cut wet grass because it tends to stick to the
underbody of the lawn mower, preventing the proper
discharge of grass clippings.
Cutting positionCutting height
122mm
232mm
342mm
452mm
562mm
62 mm
52 mm
5
3
4
42 mm
1
2
32 mm
22 mm
AFTER SALES HELPLINE 03456 052 06818
Page 19
OPERATE
Switching on
i. Press the button .
ii. Pull the switch bar towards the handle and hold
in position.
Switching off
Release the switch bar.
2
I
1
O
Grass bag full indicator
i. If the collection bag is empty or it is not full with grass, the
grass full indicator will open.
ii. If the collection bag is full with grass the grass full indicator
will close.
GO
STOP
AFTER SALES HELPLINE 03456 052 06819
Page 20
OPERATE
Battery indicator panel
• Battery indicator on the switch box can be used to indicate
the battery status.
• Push the press button to check on the battery status, 4
lights indicate a fully battery, 1 light indicates the battery
need to be charged.
LED indicators on PanelBattery Capacity
Battery
indicator
Mode
indicator
Continuous lighting of 4 LEDs
(inc 2 green)
Continuous lighting of 3 LEDs
(inc 1 green)
Continuous lighting of 2 LEDs
(orange & red)
Continuous lighting of 1 LED
(red only)
Fully charged
≥ 50%
≥ 25%
≤ 25%. Recharge
required.
Mode indicator
• Push the press button repeatedly to cycle through the
different motor power output levels.
Mode indicator on PanelMotor power output level
AUTO
Automatically adjust to fit your
lawn
1Lawn needs only light mowing
2Mow taller and thicker grass
3
Maximum motor power output,
mow the most stubborn grass
Empty grass bag
i. Lift the deflector guard and detach the grass
collection bag.
AFTER SALES HELPLINE 03456 052 06820
Page 21
OPERATE
Using as a Mulcher
Do not attach the collection bag and the mulching
plug at the same time.
The mulching plug allows the grass clippings to be
deposited back on the lawn during cutting. To install
plug:
i. Lift the safety flap and detach the grass collection
bag.
ii. Lift and hold the safety flap up with one hand.
iii. With other hand grasp plug by its upright handle
and insert the plug into the rear discharge chute.
Ensure that the locking latch snaps into place as
shown in Fig. 13. The mulching plug MUST be
removed if collection bag is used. To remove plug:
iv. Lift and hold the safety flap up with one hand.
v. With other hand squeeze the plug upright handle
to release the locking latch. Pull the plug up and
out of the discharge chute.
AFTER SALES HELPLINE 03456 052 06821
Page 22
MAINTENANCE
WARNING!
Always switch the product off, disconnect it from the
power supply and let the product cool down before
performing inspection, maintenance and cleaning
work!
i. Keep the underbody and cutting blade clean and free of
debris. Remove clippings from the discharge chute.
ii. Check all nuts and bolts periodically for tightness before
operation. After prolonged use, especially in sandy soil
conditions, the cutting blade will become worn and lose
some of its original shape. The cutting efficiency will be
reduced and the cutting blade should be replaced.
iii. Lubricate the cutting blade after each use to prolong the life
span of the cutting blade and product. Apply light machine
oil along the edge of the cutting blade.
Replacing the cutting blade
Keep the cutting blade sharp to ensure a good cutting
performance. Replace a worn or damaged cutting blade
with a new one of the same type or have it sharpened by a
qualified specialist.
i. Loosen the bolt anticlockwise using a suitable wrench and
remove it together with the blade.
ii. Replace the blade with a new one of the same type.
iii. Reattach the blade onto the spindle, pay attention to
correct alignment. Tighten the bolt clockwise with 16 Nm
min, 20 Nm max. to ensure safe operation of your product.
temperature is between 10 and 30°C.
NOTE: Replace this cutting device after 50 hours mowing
or 2 years whichever is sooner regardless of condition.
AFTER SALES HELPLINE 03456 052 06822
Page 23
MAINTENANCE
Storage
• Switch the product off and disconnect from power
supply.
• Clean the product as described above.
• To reduce storage space, the upper handle can be
folded down, unscrew the wing nuts by approximately 6
revolutions.
• We recommend using the original package for storing
the product with a suitable cloth or enclosure to protect it
against dust.
Transportation
• Switch the product off and disconnect from power
supply.
• Protect the product from any heavy impact or strong
vibrations which may occur during transportation in
vehicles.
• Secure the product to prevent it from slipping or falling
over.
Recycling and disposal
• The product comes in a package that protects
it against damage during shipping. Keep the
packaging until you are sure that all parts have been
delivered and the product is functioning properly.
Recycle the packaging afterwards.
• Old products are potentially recyclable and do not,
therefore, belong in your household rubbish. You are
requested to assist us and our contribution to saving
resources and protecting the environment by handing
in this product at an equipped collection centre (if
there is one available).
Li-ion
Li-Ion batteries:
Li
Please observe the instructions in section “Transport”.
Do not dispose of with household waste.
Dispose of safely according to local legal requirements.
Due to a program of continuous product improvement
features and instructions are liable to change without
notice.
AFTER SALES HELPLINE 03456 052 06823
Page 24
TECHNICAL DATA
ModelS4037CR
Voltage40V
No load speed3100/min
Cutting width37cm
Height of cut22/32/42/52/62mm
Net weight13.6 kg
Grass collector capacity40 l
Charger
Model no.36LFC16
Charger input220-240V~ 50/60Hz 125W
Charger output36V 2.6A
Charging period (battery fully discharged)60min
Permitted charging temperature range (for charger)-5°C~50°C
Weight of charger0.6kg
Insulation protection of charger
Battery pack
Battery model36LB2519
Rated voltage of battery36V
Battery typeLithium-Ion
Capacity of battery2.5Ah
Part number: 7366682(S4037CR)ACCESSORIES
211030014
Blade
211030102Battery
111232114Charger
211033123key
211033125Upper Quick release lever
211033118Lower Quick release lever
111221110Mulching plug
AFTER SALES HELPLINE 03456 052 06824
Page 25
TECHNICAL DATA
Sound values
Sound pressure level L
Sound power level L
: 83dB(A)
PA
: 92.1dB(A)
WA
Uncertainty K: 1.8dB(A)
Guaranteed sound power level L
: 96dB(A)
WA
Vibration values
Hand arm vibration a
: 3.369m/s²
h
Uncertainty K: 1.69m/s²
The sound values have been determined according to noise test code given in EN 60335-2-77, using
the basic standards EN ISO 11201 and EN ISO 3744. The sound intensity level for the operator may
exceed 80 dB(A) and ear protection measures are necessary.
The declared vibration value has been measured in accordance with a standard test method (according
to EN 60335-2-77) and may be used for comparing one product with another. The declared vibration
value may also be used in a preliminary assessment of exposure.
WARNING! Depending on the actual use of the product the vibration values can differ from the
declared total! Adopt proper measures to protect yourself against vibration exposures! Take the
whole work process including times the product is running under no load or switched off into
consideration!
Proper measures include among others regular maintenance and care of the product and cutting
attachments, keeping hands warm, periodical breaks and proper planning
of work processes!
AFTER SALES HELPLINE 03456 052 06825
Page 26
TROUBLESHOOTING
Suspected malfunctions are often due to causes that the user can fix themselves. Therefore, check the
product using this section. In most cases the problem can be solved quickly.
WARNING! Only perform the steps described within these instructions! All further
inspection, maintenance and repair work must be performed by an authorised service
centre or a similarly qualified specialist if you cannot solve the problem yourself!
Gloves and appropriate protective clothing must be worn when performing these
instructions. When inspecting the blade always remove the battery from the mower.
FaultPossible CauseSolution
Mower fails to operatePossible cloggingCheck underneath the mower
and clear as necessary (always
wear gardening gloves)
Battery not fully chargedCharge battery
Battery not inserted (properly)Ensure battery is correctly
inserted
Grass too longIncrease height of cut and
tilt garden product to reduce
starting load
Motor starts and stops
immediately
Garden product functions
intermittently
Lawnmower leaves ragged cut
Poor cutting or motor labours
Battery too hot/coldAllow to cool/warm
Isolator key not inserted
Fit key correctly
correctly/fully
There is a short delay in the
motor starting after engaging
the On/Off switch
This is normal. Hold On/Off
switch for 1– 3secs to start
motor.
Battery not fully chargedCharge battery
Isolator key not inserted
Fit correctly
correctly/fully
Battery not inserted (properly)Ensure battery is correctly
inserted
Battery too hot/coldAllow to cool/warm Increase
height of cut
Motor protector has activatedAllow motor to cool and increase
height of cut
Height of cut too lowIncrease height of cut
Cutting blade bluntReplace the blade
Possible cloggingCheck underneath the mower and
Mains plug of battery charger not
plugged in (properly)
Socket outlet, mains cable or
battery charger defective
Battery in a low voltage status
and needs a recovery charge
Replace the battery
Insert mains plug (fully) into the
socket outlet
Check the mains voltage and
if necessary, have the battery
charger checked by an authorized
customer service station
Leave the battery charging for
an extra 30mins, the battery
will awaken and the charger will
complete charging
AFTER SALES HELPLINE 03456 052 06827
Page 28
WARRANTY
If your device develops a fault, please don’t hesitate to contact our customer service department on
03456 052 068, the majority of problems can be solved directly on the phone.
1. These warranty terms cover additional warranty rights and do not affect your statutory warranty
rights. This product is covered by a 3 year manufacturer warranty.
2. Claims must be accompanied by proof of purchase. This must be in the form of a Sales receipt or
bank statement and must show that the product has been purchased within the warranty period as
described under point 1, from the retailer that it was originally bought from. Please keep your receipt
safe or staple it to the back of this manual for future reference.
4. Our devices have not been designed for commercial, trade or industrial applications, any signs of use
of the equipment in these application or equivalent activities, invalidates the warranty.
5. The following are also excluded from our warranty:
A. Faults due to accidents, customer misuse or unauthorized repairs
B. Consumable Parts such as blades, quick release locks, wheels, grass bags and other accessories
that are compatible with the product.
C. Failure due to lack of routine maintenance.
D. Failure as a result of not using the equipment in accordance with the manual and safety
instructions
E. The adjustment of drives belts or switch box.
Warranty claims should be submitted before the end of the warranty period, see point 1. The original
warranty period remains applicable to the device even if repairs are carried out or parts are replaced. In
such cases, the work performed or parts fitted will not result in an extension of the warranty period, and
no new warranty will become active for the work performed or parts fitted.
If you have any problems or questions concerning your garden power tool, please contact our after
sales ervice at 03456 052 068.
AFTER SALES HELPLINE 03456 052 06828
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.