Spear & Jackson S2434CR Instruction manual

24V

Cordless
Lawnmower

S2434CR

INSTRUCTION

MANUAL

Important - Please read these instructions
fully before starting assembly

These instructions contain important information that will help
you get the best from your mower, ensuring it is assembled
correctly and safely. If you need help or have any missing parts
call After Sales Support on 0345 605 2068.

AFTER SALES SUPPORT

0345 605 2068

SPEAR & JACKSON SINCE 1760

For more than 250 years gardeners have enjoyed high quality performance and great results using
Spear & Jackson tools.

Our garden power tools combine continuous innovation and the latest in manufacturing technologies
with a proud heritage.

Each product is carefully designed with performance, comfort and durability rmly in mind, which has
earned Spear & Jackson an enviable reputation as a maker of tools to trust.

3 YEARS GUARANTEE

As a testament to the quality of our products, we offer a 3 year manufacturers warranty and a
comprehensive after sales service.

The warranty covers manufacturing faults, however in the event that the item has been deliberately
damaged, used in a commercial environment or disassembled then the warranty will be null and void.

Please retain proof of purchase.

TECHNICAL SUPPORT

We want you to get the best out of your products. Our easy-to-read instruction manual guides you with
best practice use and maintenance tips. Please call 0345 605 2068 for after sales support, we can solve
around 80% of questions directly over the phone.

We hope you enjoy your product and we look forward to any feedback, as this allows us to develop
even better products for the future.

AFTER SALES SUPPORT 0345 605 20682

CONTENTS

Safety Information ..................................................................................................................... 4

Intended Purpose ............................................................................................................................. 4

Warning Symbols ............................................................................................................................... 4

Work Area Safety ............................................................................................................................... 6

Electrical Safety ................................................................................................................................. 6

Machine Use and Care ...................................................................................................................... 7

Personal Safety .................................................................................................................................. 7

Battery & Charger .............................................................................................................................. 8

Operating Safety ................................................................................................................................ 9

Maintenance and Storage Safety .................................................................................................... 13

Intended Use .................................................................................................................................... 13

In the Box ........................................................................................................................................ 14

Parts ................................................................................................................................................. 14

Assembly ................................................................................................................................... 15

Preparation ............................................................................................................................... 17

Operation .................................................................................................................................. 20

Maintenance ............................................................................................................................. 22

Technical Data .......................................................................................................................... 24

Troubleshooting ........................................................................................................................ 26

Warranty .................................................................................................................................... 28

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SAFETY INFORMATION

INTENDED PURPOSE

The following warning symbols appear throughout this
assembly manual and indicate the appropriate safety measures
you should take when assembling and operating the mower.

WARNING SYMBOLS

Wait until all moving

Take extra care, beware
of hazards.

Do not use the machine
in the rain or leave it
outdoors when it is
raining.

Pay attention that
bystanders are not
injured by objects thrown
out from the machine.

Keep bystanders a safe
distance away from the
machine.

parts have stopped
completely before
touching them. The
blade may continue to
rotate after the machine
is switched off, a rotating
blade can cause injury.

Read instruction
handbook before
operating this machine.

The charger is for indoor
use only.

Double insulation.

T3.15A

Fuse.

Sharp blade. Beware of
injury to toes or fingers.

Disconnect from the
mains supply before any
maintenance work.

Switch off and remove
the isolator key before
adjusting, cleaning or
before leaving the product
unattended for any period.

WARNING! Beware of
electric shocks.

AFTER SALES SUPPORT 0345 605 20684

li-ion

Waste electrical
products should not
be disposed of with
household waste. Please

recycle where facilities
exist. Check your Local
Authority or retailer for
recycling advice.

Batteries contain
Lithium-ion. Do not
disposed of batteries
in with your general
household waste, follow
local legal requirments

SAFETY INFORMATION

Do not dispose of
batteries in rivers or
immerse in water.

Do not dispose of
battery packs in a fire.
They will explode and
cause injury.

Do not subject the
battery to strong sunlight
over long periods and do
not leave it on a heater
(max.45°C).

IMPORTANT!

When using equipment,

We accept no liability for
damage or accidents which
result from non-compliance
with these instructions.

This appliance is not
intended for use by persons
(including children) with
reduced physical, sensory
or mental capabilities, or
lack of experience and
knowledge, unless they have
been given supervision or
instruction concerning use
of the appliance by a person
responsible for their safety.

the following safety
precautions must be
followed to avoid injuries
and damage.

• Read all operating
instructions carefully and
comply with them. It is
important to understand
these instructions and to
acquaint yourself with the
machine, its correct usage
and all safety requirements.

• Keep this manual in a safe
place so that the information
is available at all times.

Children should be supervised
to ensure that they do not play
with the appliance.

• If you give the equipment to
any other person, give them
these operating instructions
as well.

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SAFETY INFORMATION

ELECTRICAL SAFETYWORK AREA SAFETY

• Inspect the area where the
machine is to be used and
remove all objects which
can be thrown by the
machine.

• Do not operate the machine
in explosive atmospheres,
such as in the presence of
flammable liquids, gases
or dust. Machines create
sparks which may ignite the
dust or fumes.

• Keep children and
bystanders away while
operating a machine.
Distractions can cause you
to lose control.

• The plug must match the
outlet. Never modify the
plug in any way. Unmodified
plugs and matching outlets
will reduce the risk of electric
shock.

• Do not expose the machine,
battery or charger to rain or
wet conditions. Water will
increase the risk of electric
shock.

• Do not abuse the cord of
charger. Never use the
cord for carrying, pulling or
unplugging the charger.
Keep the cord away from
heat, oil, sharp edges or
moving parts. Damaged or
entangled cords increase
the risk of electric shock.

• The voltage indicated on the
charger rating plate must
correspond to the voltage of
the power source.

• Never touch the mains plug
with wet hands.

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SAFETY INFORMATION

MACHINE USE AND CARE

• Do not force the mower.
Use the correct cutting
height. If the mower is
labouring due to the length
of grass being cut raise the
cutting height.

• Do not use a machine if the
switch does not turn it on
and off. Any machine that
cannot be controlled with
the switch is dangerous and
must be repaired.

• Disconnect the plug from
the power source or remove
the battery pack from the
machine before making
any adjustments, changing

any other condition that
may affect the operation. If
damaged, have the machine
repaired before use. Many
accidents are caused by
poorly maintained machines.

• Replace the blade when
necessary.

• Use the mower and
accesories in accordance
with these instructions,
taking into account the
working conditions and the
work to be performed. Use
of the mower for operations
different from those intended
could result in a hazardous
situation.

accessories, or storing.
Such preventive safety
measures reduce the risk
of starting the machine
accidentally.

• Store idle machines out of
the reach of children and do
not allow persons unfamiliar
with the machine or these
instructions to operate the
machine. Power tools are
dangerous in the hands of
untrained users.

• Maintain your machine.
Check for misalignment or

PERSONAL SAFETY

• Stay alert, watch what
you are doing and use
common sense when
operating the machine. Do
not use the machine while
you are tired or under the
influence of drugs, alcohol
or medication.

• Use personal protective
equipment such as dust
masks and non-slip safety
shoes. Always wear eye
protection.

binding of moving parts,
breakage of parts and

• Prevent unintentional
starting. Ensure the switch

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SAFETY INFORMATION

is in the off position before
connecting to power source
and/or battery pack, picking
up or carrying the machine.

• Do not carry the machine
with your finger on the
switch .

• Remove any adjusting key
or wrench before turning
the machine on. A wrench
or a key left attached to a
rotating part of the machine
may result in personal injury.

• Do not overreach. Keep
proper footing and balance
at all times.

BATTERY& CHARGER

• Rechange only with the
charger specified by the
manufacturer. A charger
that is suitable for one type
of battery pack may create
a risk of fire when used
with another battery pack.
Incorrect use may result in
electric shock, overheating
or leakage of corrosive liquid
from the battery.

• Use machines only with
specifically designated
battery packs. Use of any
other battery packs may

• Dress properly. Do not wear
loose clothing or jewellery.
Keep your hair, clothing and
gloves away from moving
parts. Loose clothes,
jewellery or long hair can be
caught in moving parts.

• Warning! Switch off, remove
plug from mains before
adjusting, cleaning or if
cable is cut, damaged or
entangled.

• The blade continues to
rotate for a few seconds
after the machine is
switched off.

create a risk of injury and
fire.

• When battery pack is not in
use, keep it away from other
metal objects, like paper
clips, coins, keys, nails,
screws or other small metal
objects, that can make
a connection from one
terminal to another. Shorting
the battery terminals
together may cause burns
or a fire.

• Under abusive conditions,
such as an impact with a
sharp object or exposure
to temperatures exceeding
60C, liquid may be
ejected from the battery;

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SAFETY INFORMATION

avoid contact. If contact
accidentally occurs, flush
with water. If liquid contacts
eyes, additionally seek
medical help. Liquid ejected
from the battery may cause
irritation or burns.

OPERATING SAFETY

TRAINING

• Read the instructions
carefully. Be familiar with the
controls and the proper use
of the machine.

• Never allow people
unfamiliar with these
instructions or children to
use the product. Local
regulations can restrict the
age of the operator.

• Never use the machine while
people, especially children,
or pets are nearby. Keep
in mind that the operator
or user is responsible
for accidents or hazards
occurring to other people or
their property.

PREPARATION

• While operating the machine
always wear substantial
footwear and long trousers.
Do not operate the machine
when barefoot or wearing
open sandals. Avoid
wearing clothing that is
loose fitting or that has
hanging cords or ties.

• Thoroughly inspect the area
where the machine is to be

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SAFETY INFORMATION

used and remove all objects
which can be thrown by the
machine.

• Before using, always
visually inspect to see that
the blade, blade bolt and
the blade assembly are
not worn or damaged.
Replace worn or damaged
components in sets to
preserve balance. Replace
damaged or unreadable
labels.

OPERATION

controls and correct
operation of the product.

• Before using the product or
after any impact, check for
signs of wear or damage
and repair as necessary.

• Always disconnect the
product from the power
supply (i.e. remove the plug
from the power supply or
the remove the battery pack)

• Whenever leaving the
product unattended;

• Before clearing a
blockage;

• Operate the machine only in
daylight or in good artificial
light. Do not expose the
product to rain or wet
conditions. Avoid using the
machine in bad weather
conditions especially when
there is a risk of lightning.

• Never operate the machine
with defective guards or
shields, or without safety
devices, for example
deflectors and/or grass
collector, in place.

• Do not put hands or feet
near rotating parts. Keep
clear of the discharge
opening at all times.

• Before checking, cleaning
or working on the product

• After striking a foreign
object. (Inspect the machine
for damage and make
repairs before restarting and
operating the machine.)

• Whenever the product
starts vibrating abnormally
(check immediately).

• Always ensure that the
air vents are kept clear of
debris.

• For your safety do not
use replacement parts or
accessories not provided
by or recommended by the

• Before use check the

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manufacturer.

SAFETY INFORMATION

• Do not use the charger if the
cable is damaged or worn.

• Warning! The cutting blade
may continue to move after
the product is switched off.

• Always be sure of your
footing on slopes.

• Walk, never run when using
the mower.

• Mow across the face of
slopes, never up and down.

• Exercise extreme caution
when changing direction on
slopes.

• Do not mow excessively
steep slopes.

switching on the motor,
except if the machine has to
be tilted for starting. In this
case, do not tilt it more than
absolutely necessary and lift
only the part, which is away
from the operator.

• Do not start the machine
when standing in front of the
discharge opening.

• Do not transport the
machine while the cutting
blade is running. Stop the
machine, and remove the
key and the battery pack
from the machine. Make
sure that all moving parts
have come to a complete

• Use extreme caution when
reversing or pulling the
machine towards you.

• Stop the blade(s) if the
machine has to be tilted
for transportation when
crossing surfaces other
than grass, and when
transporting the machine
to and from the area to be
used.

• Switch on the motor
carefully according to
instructions and with feet
well away from the blade.

• Do not tilt the machine when

stop.

EMERGENCY

• WARNING! Familiarise

yourself with the use of
this machine by means
of this instruction manual.
Memorise the safety
directions and follow them
to the letter. This will help to
prevent risks and hazards.

• Always be alert when using
the machine, so that you
can recognise and handle
risks early. Fast intervention
can prevent serious injury

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SAFETY INFORMATION

and damage to property.

• Switch off and disconnect
from the power supply if
there is any malfunction. If
necessary have the machine
checked by a qualified
specialist and repaired
before you operate it again.

RESIDUAL RISKS

• WARNING! Even if you
are operating the machine
in accordance with all
safety requirements,

under some circumstances
interfere with active or
passive medical implants!
To reduce the risk of
serious or fatal injury, we
recommend persons with
medical implants to consult
their doctor and medical
implant manufacturer before
operating this product!

potential risks of injury
and damage remain. The
following dangers can arise
in connection with the
structure and design of this
machine:

• Health defects resulting
from vibration emission if the
machine is being used over
long periods of time or not
adequately managed and
properly maintained.

• Injuries and damage to
property due to sudden
impacts with hidden objects
during use.

• WARNING! This
machine produces an
electromagnetic field during
operation! This field may

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SAFETY INFORMATION

MAINTENANCE AND STORAGE SAFETY

• Keep all nuts, bolts and
screws tight to be sure the
machine is in safe working
condition.

• Check the grass collector
frequently for wear or
deterioration.

• Be careful during adjustment
of the machine to prevent
entrapment of the fingers
between moving blades and
fixed parts of the machine.

• Always allow the machine to
cool down before storing.

technician.

• Use parts and accessories
made for this machine by
the manufacturer. Failure to
do so can result in personal
injury.

INTENDED USE

This lawnmower is designed
for domestic use only:

• This electric lawnmower is
intended for mowing lawns
in domestic and hobby
gardens.

• When servicing the blades
be aware that, even
though the power source is
switched off, the blades can
still be moved.

• Replace worn or damaged
parts for safety. For your
safety use only genuine
replacement parts and
accessories.

SERVICE

• This machine is

• This product is not to
be used in wet weather
conditions and may not
be used to mow wet or
unusually high grass.

• This product is intended for
private domestic use only,
not for any commercial trade
use. It must not be used for
any purposes other than
those described. Any use of
the machine that deviates
from its intended use will
invalidate the warranty.

manufactured in accordance
with the relevant safety
regulations. To avoid
danger, equipment must
only be repaired by qualified

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IN THE BOX

PARTS

1

Upper handle

2

Handle fastner

3

Lower handle

4

Grass collector

handle

5

Deector guard

6

Upper cover of

grass box

20

19

18

7

Grass collection

bag

8

Cutting height

adjustment handle

9

Deck

10

Rear wheel

11

Front wheel

12

Battery

compartment cover

13

Carry Handle

14

Grass collector full

indicator

15

Cable clip

16

Safety button

17

Switch Lever

18

Battery capacity

Indicator

19

Battery release

button

20

Charger

21

Battery charger

mains plug

1

15

13

12

11

21

GO

STOP

16

14

17

4

2

3

5

6

7

8

10

9

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ASSEMBLY

Unpacking

1

i. Unpack all parts and lay them on a flat, stable surface.

ii. Remove all packing materials and shipping devices if

applicable.

iii. Make sure the delivery contents are complete and free

of any damage. If you find that parts are missing or show
damage do not use the product but contact the aftersales
helpline within 28 days of purchase. Using an incomplete
or damaged product represents a hazard to people and
property.

iv. Ensure that you have all the accessories and tools needed

for assembly and operation. This also includes suitable
personal protective equipment.

Fix the Lower handle

2

Rotate the quick release clockwise to tighten, to fix the lower
handle in place fold the levers inwards towards the lower
handle.

Fix the upper handle

3

Fit the upper handle and lower handle together with quick
release lock.

2

1

Fix the cable

4

Secure the cable with cable clips

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ASSEMBLY

Assemble the grass box

5

i. Insert the handle in the upper cover of grass collection bag

ii. Place the metal frame inside the grass collection bag,

Make sure that these clips are fully secured to the metal
frame.

iii. Lift up the safety guard and attach the grass collection

bag. Hang the collection bag on the mower

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PREPARATION

Check battery capacity

1

Push the power indicator to show remaining battery capacity.
The battery is equipped with a charge-level indicator panel
which indicates its’ charge condition. This charge-level
indicator panel consists of 4 LEDs on the battery. Press and
hold the charge indicator button on the battery to actuate the
charge level indicator. The charge level indicator LEDs go out
after releasing the button. The battery’s charge level can be
checked either when the battery is fitted on the machine or
removed from the machine.

LED indicators on battery Battery Capacity

Continuous lighting of 4 LEDs (inc 2 green) Fully charged
Continuous lighting of 3 LEDs (inc 1 green) ≥ 50%
Continuous lighting of 2 LEDs (orange & red) ≥ 25%
Continuous lighting of 1 LED (red only) ≤ 25%. Recharge

required.

Battery Charging

2

i. Plug the charger into an appropriate AC power outlet.

ii. Install the battery pack along the support rails of the

charger.

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PREPARATION

iii. The indicator lights on the charger show the charger

status:

Symbol Indicator lights Status

red, flashing

charging paused
see instructions
below.

red,
continuous

green,
flashing

green,
continuous

The intelligent charger measures the charge level of the
battery and charges the battery accordingly with the required
current and voltage based on battery temperature and
voltage. To ensure maximum battery life charge it fully before
storage.

A flashing red LED light on the charger indicates that the
battery temperature is not within the charging temperature
range of -5 °C – 50 °C or the charging current is too high. As
soon as the permitted temperature and the charging current
ranges are reached, the battery charger will automatically
switch to charging.

After continuous or repeated charging cycles without
interruption, the charger may warm up. This is normal and
does not indicate a technical defect of the battery charger.

connected to
power supply

charging

fully charged

Green LED flashing rapidly indicates that the battery voltage
is low, the battery will receive an extended charge cycle
approximately 30mins longer. This does not indicate a defect
with the battery.

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PREPARATION

Fit the battery

3

i. Lift the cover, slide the battery along the rails until it locks

into position.

ii. Insert the isolator key.

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OPERATION

MOWING TIPS

• Verify that the lawn is free of stones, sticks, wires ,and other
objects that could damage the lawn mower.

• When cutting thick grass, reduce walking speed in order to
allow for a more effective cut and a proper discharge of the
clippings.

• Never cut off more than one-third of the total length of the
grass for a healthy lawn. If it is roughly 6cm long, the grass
should not be shorter than 4cm once mowed. If the grass
is higher, you should gradually cut it down to the desired
length so as not to damage the grass.

• Do not cut wet grass because it tends to stick to the
underbody of the lawn mower, preventing the proper
discharge of grass clippings.

1

2

3

4

5

Cutting position Cutting height

1 22mm
2 32mm
3 42mm
4 52mm
5 62mm

Switching on

i. Press the button (1).

ii. Pull the switch bar (2) towards the handle and hold in

position.

62 mm

I

52 mm

42 mm

1

32 mm

2

22 mm

Switching off

Release the switch bar.

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O

STOP

OPERATION

Grass bag full indicator

i. If the collection bag is empty or it is not full with grass, the

grass full indicator will open.

ii. If the collection bag is full with grass, the grass full indicator

will close.

GO

STOP

Battery indicator panel

Battery indicator on the switch box can be used to indicate
the battery status.

i. Push the press button to check on the battery status, 4

lights indicate a fully charged battery, 1 light indicates the
battery needs to be charged.

LED indicators on Panel Battery Capacity

Continuous lighting of 4 LEDs (inc 2 green) Fully charged
Continuous lighting of 3 LEDs (inc 1 green) ≥ 50%
Continuous lighting of 2 LEDs (orange & red) ≥ 25%
Continuous lighting of 1 LED (red only) ≤ 25%. Recharge

required.

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MAINTENANCE

WARNING!

Always switch the product off, remove the battery
from the mower and let it cool down before
performing inspection, maintenance and cleaning
work!

i. Keep the underbody and cutting blade clean and free of

debris. Remove clippings from the discharge chute.

ii. Check all nuts and bolts periodically for tightness before

operation. After prolonged use, especially in sandy soil
conditions, the cutting blade will become worn and lose
some of its original shape. The cutting efficiency will be
reduced and the cutting blade should be replaced.

iii. Lubricate the cutting blade after each use to prolong the

life span of the cutting blade and product. Apply light
machine oil along the edge of the cutting blade.

Replacing the cutting blade

Keep the cutting blade sharp to ensure a good cutting
performance. Replace a worn or damaged cutting blade
with a new one of the same type or have it sharpened by a
qualified specialist.

i. Loosen the bolt anticlockwise using a suitable wrench

and remove it together with the blade.

ii. Replace the blade with a new one of the same type.

iii. Reattach the blade onto the spindle, pay attention to

correct alignment. Tighten the bolt clockwise with 16
Nm min, 20 Nm max.

NOTE: Replace this cutting blade after 50 hours mowing or
2 years whichever is sooner regardless of condition.

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MAINTENANCE

Storage

i. Switch the product off and remove the battery.

ii. Clean the product as described above.

iii. To reduce storage space, the upper handle can be

folded down, open the quick release levers to release the
handles.

Transportation

i. Switch the product off and remove the battery.

ii. Protect the product from any heavy impact or strong

vibrations which may occur during transportation in vehicles.

iii. Secure the product to prevent it from slipping or falling over.

Recycling and disposal

This symbol is known as the Crossed out Wheelie Bin
Symbol. When this symbol is marked on a product
or battery, it means that it should not be disposed of
with your general household waste. Some chemicals
contained within electrical products or batteries can
be harmful to health.

The packaging and the machine itself are
manufactured from recyclable materials and should
be disposed of accordingly.

Only dispose of electrical, electronic or battery
powered products in separate collection schemes,
which cater for the recovery and recycling of materials
contained within.

Li-ion

Li-Ion batteries:

Li

Please observe the instructions in section “Transport”.

Do not dispose of with household waste.

Dispose of safely according to local legal requirements.

Due to a program of continuous product improvement
features and instructions are liable to change without notice.

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TECHNICAL DATA

Model S2434CR

Voltage 24V

Battery type Lithium-Ion

No load speed 3200/min

Cutting width 34cm

Height of cut 22/32/42/52/62mm

Net weight 11.6kg

Grass collector capacity 35L

Charger

Model no. 24LFC12

charger input 220-240V~ 50Hz,110W

charger output 24V 4A

Charging Period (battery fully discharged) 60min

Permitted charging temperature range (for charger) -5°C~50°C

Weight of charger 0.6kg

Insulation protection of charger

Battery pack

Battery model 24LB4005

Rated voltage of battery 24V

Capacity of battery 4.0Ah

Parts List ACCESSORIES

111232102 Blade

211033124 Battery

211002121 Charger

211033123 key

211033121 Grass box

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TECHNICAL DATA

Sound values

Sound pressure level L

Sound power level L

: 84.4dB(A)

PA

: 90.8dB(A)

WA

Uncertainty K: 1.8dB(A)

Guaranteed sound power level L

: 96dB(A)

WA

Vibration values

Hand arm vibration a

: ≤2.5m/s²

h

The sound values have been determined according to noise test code given in EN 60335-2-77, using
the basic standards EN ISO 11201 and EN ISO 3744. The sound intensity level for the operator may
exceed 80 dB(A) and ear protection measures are necessary.

The declared vibration value has been measured in accordance with a standard test method (according
to EN 60335-2-77) and may be used for comparing one product with another. The declared vibration
value may also be used in a preliminary assessment of exposure.

WARNING! Depending on the actual use of the product the vibration values can differ from the
declared total! Adopt proper measures to protect yourself against vibration exposures! Take the
whole work process including times the product is running under no load or switched off into
consideration!

Proper measures include, among others, regular maintenance and care of the product and cutting
attachments, keeping hands warm, periodical breaks and proper planning of work processes!

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TROUBLESHOOTING

Suspected malfunctions are often due to causes that the user can fix themselves. Therefore, check the
product using this section. In most cases the problem can be solved quickly.

WARNING! Only perform the steps described within these instructions! All further
inspection, maintenance and repair work must be performed by a qualified specialist if you
cannot solve the problem yourself!

Gloves and appropriate protective clothing must be worn when performing these
operations. When inspecting the blade always remove the battery from the mower.

Fault Possible Cause Solution

Mower fails to operate Possible clogging Check underneath the mower

and clear as necessary (always

wear gardening gloves)
Battery not fully charged Charge battery
Battery not inserted (properly) Ensure battery is correctly

inserted
Grass too long Increase height of cut and

tilt garden product to reduce

starting load

Battery too hot/cold Allow to cool/warm
Isolator key not inserted

correctly/fully
There is a short delay in the

motor starting after engaging
the On/Off switch

Motor starts and stops
immediately

Garden product functions
intermittently

Lawnmower leaves ragged cut Height of cut too low Increase height of cut

Poor cutting or motor labours Possible clogging Check underneath the mower

Battery not fully charged Charge battery
Isolator key not inserted

correctly/fully
Battery not inserted (properly) Ensure battery is correctly

Battery too hot/cold Allow to cool/warm Increase

Motor protector has activated Allow motor to cool and

Cutting blade blunt Replace the blade

Blade fitted upside down Refit blade correctly

Fit key correctly

This is normal. Hold On/Off

switch for 1– 3secs to start

motor.

Fit correctly

inserted

height of cut

increase height of cut

and clear out as necessary

(always wear thick gardening

gloves)

AFTER SALES SUPPORT 0345 605 206826

TROUBLESHOOTING

Fault Possible Cause Solution

Area of cut (battery duration)
not large enough

Cutting blade not rotating
while garden product
switched on

Excessive vibrations/noise Blade nut/bolt loose Tighten blade nut/bolt (17 Nm)

No charging procedure
possible

The charge control LED does
not light up after inserting the
mains plug into the socket

Height of cut too low Increase height of cut and walk

slower
Grass too high Increase height of cut and walk

slower
Grass wet or damp Wait until grass is dry and walk

slower
Grass is dense Increase height of cut, walk

slower and cut more frequently
Cutting blade obstructed Switch off garden product

Clear obstruction (always wear

gardening gloves)
Blade nut/bolt loose Tighten blade nut/bolt (17 Nm)

Cutting blade damaged Replace the blade
Battery contacts

contaminated

The battery is defective, due
to a disconnection in the
battery (individual cells)

Mains plug of battery charger
not plugged in (properly)

Socket outlet, mains cable or
battery charger defective

Clean the battery contacts (e.g.

by inserting and removing the

battery several times) or replace

the battery

Replace the battery

Insert mains plug (fully) into the

socket outlet

Check the mains voltage.

The Green LED flashing
rapidly on the charger

Battery in a low voltage status
and needs a recovery charge

Leave the battery charging for

an extra 30mins, the battery will

recover and then the charger

will complete the full charging

process

AFTER SALES SUPPORT 0345 605 2068 27

WARRANTY

If your device develops a fault, please don’t hesitate to contact our after sales support on 0345 605
2068, the majority of problems can be solved directly on the phone.

1. These warranty terms cover additional warranty rights and do not affect your statutory warranty
rights. This product is covered by a 3 year manufacturer warranty.

2. Claims must be accompanied by proof of purchase. This must be in the form of a Sales receipt or
bank statement and must show that the product has been purchased within the warranty period as
described under point 1, from the retailer that it was originally bought from. Please keep your receipt
safe or staple it to the back of this manual for future reference.

3. Our devices have not been designed for commercial, trade or industrial applications, any signs of use
of the equipment in these application or equivalent activities, invalidates the warranty.

4. The following are also excluded from our warranty:

A. Faults due to accidents, customer misuse or unauthorised repairs

B. Consumable Parts such as blades, quick release levers, grass bags and other accessories that

are compatible with the product.

C. Failure due to lack of routine maintenance.

D. Failure as a result of not using the equipment in accordance with the manual and safety

instructions

Warranty claims should be submitted before the end of the warranty period, see point 1. The original
warranty period remains applicable to the device even if repairs are carried out or parts are replaced. In
such cases, the work performed or parts fitted will not result in an extension of the warranty period, and
no new warranty will become active for the work performed or parts fitted.

If you have any problems or questions concerning your garden power tool, please contact our after
sales support at 0345 605 2068.

AFTER SALES SUPPORT 0345 605 206828