According to 47 CFR, Part 2 and 15 of the FCC Rules
Declaration No.: D9202071999/3/6
The following designated product
EQUIPMENT: Main Board
MODEL NO.: SY-5SSM
which is the Class B digital device complies with 47 CFR Parts 2 and 15 of the FCC rules.
Operation is subject to the following two conditions : (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
The product was tested with the following configuration:
Soyo is a registered trademark of Soyo Computer Inc. All trademarks are the property of their
owners.
Product Rights:
Product and corporate names mentioned in this publication are used for identification purposes
only and may be registered trademarks or copyrights of their respective companies.
Copyright Notice:
All rights reserved. This manual is copyrighted by Soyo Computer Inc. You may not reproduce,
transmit, transcribe, store in a retrieval system, or translate into any language, in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of
this publication without express written permission of Soyo Computer Inc.
Disclaimer:
Soyo Computer Inc. makes no representations or warranties regarding the contents of this
manual. We reserve the right to revise the manual or make changes in the specifications of the
product described within it at any time without notice and without obligation to notify any
person of such revision or change. The information contained in this manual is provided for
general use by our customers. Our customers should be aware that the personal computer field is
the subject of many patents. Our customers should ensure that their use of our products does not
infringe upon any patents. It is the policy of Soyo Computer Inc. to respect the valid patent rights
of third parties and not to infringe upon or assist others to infringe upon such rights.
Restricted Rights Legend:
Use, duplication, or disclosure by the Government is subject to restrictions set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
252.277-7013.
About This Guide:
This Quick Start Guide is for assisting system manufacturers and end users in setting up and
installing the Motherboard. Information in this guide has been carefully checked for reliability;
however, no guarantee is given as to the correctness of the contents. The information in this
document is subject to change without notice.
If you need any further information, please visit our Web Site on the Internet. The address is
"http://www.soyo.com.tw".
SY-5SSM & SY-5SSM/5 - Version 2.5 - Edition: June 2000
* These specifications are subject to change without notice
2
Introduction
11
SY-5SSM & SY-5SSM/5
Introduction
Quick Start Guide
Congratulations on your purchase of the
Quick Start Guide describes the steps for installing and setting up your new Motherboard.
This guide is designed for all users to provide the basic steps of Motherboard setting and
operation. For further information, please refer to SY-5SSM & SY-5SSM/5 MotherboardUser's Guide and Technical Reference online manual included on the CD-ROM packed
with your Motherboard.
SY-5SSM or SY-5SSM/5
Motherboard. This
Unpacking
When unpacking the Motherboard, check for the following items:
u
The SY-5SSM or SY-5SSM/5 Motherboard
u
This Quick Start Guide
u
The Installation CD-ROM
u
SOYO Bonus Pack CD-ROM (Norton AntiVirus and
Ghost Drivers)
u
u
u
One IDE Device Flat Cable
One Floppy Disk Drive Flat Cable
One serial port flat cable with a 9-pin connector
3
SY-5SSM & SY-5SSM/5 Quick Start Guide
Introduction
for model 5SSM only
+
+
+
+
-
-
-
-
Reset PWRBT ACPI LED
HDD LED
Power
Speaker
Lithium
Battery
I/O Chip
ITE 8661
Flash BIOS
SY-5SSM or SY-5SSM/5 Motherboard Layout
(1 MB Cache) featuring
1
1
8
6
4
2
JP32
JP9
two P.B. SRAM.
J1
CHAFAN
CPUFAN
7
5
3
1
P.B. SRAM
64K X 64
P.B. SRAM
64K X 64
(Slaving) PCI Slot #4
SiS 530
Chipset
PS/2 KB
PS/2 Mouse
Connector
Connector
USB 1USB 2
PRT
COM 1
VGA
JOYSTICK
LINE-OUT
LINE-IN
MIC JACK
CD IN1
CD IN2
114
ESS 1938
ATX
Power
COM2
4
PCI Slot #1
PCI Slot #2
PCI Slot #3
SiS
5595
2
4
6
10
1
2
1
3
4
6
3
5
JP5
1
JP44
1 3
WOL
Header
5
789
SW1
DIMM1
DIMM2
DIMM3
3
JP30
IDE2 IDE1
FDD
3V
1
1
LED
KEY
LOCK
1
IR1
1
®
Socket7
ISA Slot #1
Key Features
Ø
Integrated 3D AGP accelerator supports
UMA or non-UMA (option)
Ø
3D PnP PCI Audio onboard
Ø
512KB/1MB L2 cache on board
Ø
Supports CPU voltage from 2.0V to 3.5V
in 0.1V increment
Ø
PC98, ACPI, Ultra DMA 33/66
Ø
Power-on by modem or alarm
Ø
Supports Wake-On-LAN (WOL)
Ø
Supports power-off by hot-key
Ø
3 x 32-bit bus mastering PCI slots & 1 x
32-bit bus slaving PCI slot
Ø
2 x USB ports
Ø
1 x IrDA port
Ø
Supports multiple-boot function
Ø
Supports Pentium® class CPU with host
bus clock of 66/100 MHz
Ø
Supports system memory up to
768MBytes
4
SY-5SSM & SY-5SSM/5
Hardware
Installation
22
l
l
l
Follow the directions in this section designed to guide you through a quick and correct
installation of your new
please refer to SY-5SSM or SY-5SSM/5 Motherboard User's guide and TechnicalReference online manual included on the CD-ROM packed with your Motherboard.
Installation
To avoid damage to your Motherboard, follow these simple rules while handling
this equipment:
Before handling the Motherboard, ground yourself by grasping an unpainted
portion of the system's metal chassis.
Remove the Motherboard from its anti-static packaging. Hold it by the edges and
avoid touching its components.
Check the Motherboard for damage. If any chip appears loose, press carefully to
seat it firmly in its socket.
SY-5SSM or SY-5SSM/5
Motherboard. For detailed information,
Quick Start Guide
PREPARATIONS
Gather and prepare all the necessary hardware equipment to complete the installation
successfully:
u
Pentium® processor with cooling fan
u
DIMM memory module
u
Computer case and chassis with adequate power supply unit
u
Monitor
u
Keyboard
u
Pointing Device (PS/2 mouse)
u
Speaker(s) (optional)
u
Disk Drives: HDD, CD-ROM, Floppy drive…
u
External Peripherals: Printer, Plotter, and Modem- (optional)
u
Internal Peripherals: Modem and LAN cards (optional)
Notice 1:
ports. Therefore you do not need to install neither a VGA card nor a sound card.
Notice 2:
in priority.
Notice 3:
to use an "amplified speaker" that can generate proper output sound volume.
This Motherboard features one built-in VGA port and three built-in audio-stereo
When using the onboard VGA, please install DRAM modules in bank "DIMM 1"
If you want to use an external speaker connected to "Line-out" port, make sure
5
SY-5SSM & SY-5SSM/5 Quick Start Guide
Hardware
Installation
Install the Motherboard
Follow the steps below in order to perform the installation of your new
5SSM/5
Motherboard.
SY-5SSM or SY-
Step 1. Install the CPU
To mount the Pentium® class processor that you have purchased separately, follow these
instructions.
CPU Mount Procedure
12
34
1. Lift the socket handle up to a vertical position.
2. Align the blunt edge of the CPU with the matching pinhole distinctive edge on the
socket.
3. Seat the processor in the socket completely and without forcing.
4. Then close the socket handle to secure the CPU in place.
Remember to connect the CPU Cooling Fan to the appropriate power
connector (CPUFAN) on the Motherboard. The fan is a key component that
will ensure system stability. The fan prevents overheating, therefore
prolonging the life of your CPU.
6
SY-5SSM & SY-5SSM/5
Hardware
Installation
Quick Start Guide
Step 2. Set the CPU Voltage ( JP30)
For CPUs that come with different voltages, please verify the correct voltage settings with
your dealer before installation. Use the following table to set JP30 to the proper "voltage
value", according to the specifications marked on your CPU:
The AMD K5 and K6 come in several versions with different voltages.
Please verify the correct voltage settings with your dealer before
installation. The most common K5 runs on 3.52V.
2.9 V
2.2 V
2.2 V
2.4 V
The AMD K6-2 and K6-III comes in several versions with different
voltages. Please ask your dealer for the correct voltage.
The Cyrix 6X86(L) and M¢º come in several versions with different
voltages. Please ask your dealer for the correct voltage.
2.9 V
2.2 V
3.3 V
The P54C (standard Pentium®) comes in several versions with different
voltages. Please ask your dealer for the correct voltage. The most
common P54C runs on 3.3V.
Voltage Setting:
1-23-45-67-89-10
open
open
open
openopenopen
openopenopen
openopenopen
openopen
open
openopenopen
open
shortshortshortshort
short
shortshort
short
shortshort
JP30
openopen
short
openopen
short
openopen
short
shortshort
short
openopen
short
open
open
open
short
open
short
7
SY-5SSM & SY-5SSM/5 Quick Start Guide
Hardware
Installation
ProcessorVoltage
Intel P55C P166
Intel P55C P200
Intel P55C P233
IDT X86 CPU C6/2-225
IDT X86 CPU 2-266
IDT X86 CPU 2-300
IDT X86 CPU C6/2-200
IDT X86 CPU 2-233
Rise mP6 PR2662.8 V
2.8 V
The P55C (MMX) processors have the same voltage setting.
3.52 V
The IDT X86 CPU C6/2 comes in several versions with different
voltages. Please ask your dealer for the correct voltage.
3.3 V
Voltage Setting:
1-23-45-67-89-10
open
open
open
open
short
shortshortshortshort
shortshort
short
JP30
openopenopen
openopenopen
Step 3. Set JP32, SW1 for CPU Frequency
The DIP switch SW1 enable you to assign the Multiplier and Bus Clock, as shown in the
following table:
short short short
short short short short
short short short short short
short short short short short
short short short
short short short
short short short short
short short short short short short
short short short short
short short short short short short
short short
short short short
short
open open open open open
short short
short short short
short
open open
short short short
short short short short short
short
open open open
short short
short short
short short short short short
short short short
short short short short short
short short short short
short short
short short short short
Cyrix M II-35090 MHz3.0 x
Cyrix M II-366100MHz2.5 x open open
Cyrix M II-40095 MHz3.0 xopen
Cyrix M II-433
Intel P54C P10066 MHz1.5 xopen
Intel P54C P13366 MHz2.0 xopen
Intel P54C P16666 MHz2.5 xopen
Intel P54C P20066 MHz3.0 xopen
Intel P55C P20066 MHz3.0 xopen
Intel P55C P23366 MHz3.5 xopen
IDT X86 CPU C6/2-20066 MHz3.0 xopen
IDT X86 CPU C6/2-22575 MHz3.0 x open
IDT X86 CPU 2-23366 MHz3.5 xopen
IDT X86 CPU 2-266100 MHz 2.33 x open open
IDT X86 CPU 2-300100 MHz2.5 xopen open
Rise mP6 PR266
This main board supports various CPU multiplier and host bus frequency settings.
Please select the proper frequency setting based on specifications of the CPU you have purchased. System
stability or components damage, in case of over-specification setting, is not guaranteed.
short short short short short
short short
short short
short
short short short
short short
short short short short
short short
short
short short short short
short
short short short short
short short short
short short short short
short short short short short
short short short
short short short
short short short
short short short
short short
short short short
short short short
open
short
open
open
open
short short short short
open open open
short short
short short
short short short short
short short short
short short
short short short
open open open
open open
open open open openCyrix M II-333
short
open
open
open open open
open
open open open
open
open
open open open
open
open open
open open open
open
open
Frequency
Multiplier: SW1
open open
short
open
short
short
short
short
open open
short
short
short
short
short short
short
open open
open
open
open
open
short
open
open
open
open
open
open
open
open
open
open
open
open
9
SY-5SSM & SY-5SSM/5 Quick Start Guide
Hardware
Installation
Key Lock
Speaker
Reset
PWRBT
ACPI LED
HDD LED
Step 4. Make Connections to the Motherboard
This section tells how to connect internal peripherals and power supply to the Motherboard.
Internal peripherals include IDE devices (HDD, CD-ROM), Floppy Disk Drive, Front Panel
Devices (ACPI LED, Internal Speaker, Reset Button, IDE LED, and KeyLock Switch.),
Wake-On-LAN card, and other devices.
For more details on how to connect internal and external peripherals to your new SY-5SSM
or SY-5SSM/5 Motherboard, please refer to SY-5SSM or SY-5SSM/5 Motherboard User'sGuide and Technical Reference online manual on CD-ROM.
Note: An ATA/66 cable (40-pin, 80-conductor cable) must be used to ensure proper
operation of the Ultra ATA/66 hard drive.
CD IN1LGGRConnect the CD Line-in cord from the CR-ROM
device to the matching connector CD IN1 or CD IN2.
Power LED
__
+
HDD LEDACPI LEDPWRBTRESET
Pin1Pin2Pin1Pin2Pin1Pin2Pin1Pin2
LED Anode LED Cathode LED Anode LED Cathode Power On/Off GND Power GoodGND
Connect your power switch to this header (momentary switch type).
To turn off the system, please press this switch and hold down for longer than 4 seconds.
Attach the ATX Power cable to this connector.
When using the Power-On by PS/2 Keyboard function, please make sure the ATX power supply can
take at least 720mA load on the 5V Standby lead (5VSB) to meet the standard ATX specifications.
11
+
_
+
_
+
ATX Power On/Off: PWRBT
ATX Power Supply: ATX PW
CD IN2GLGR
Power LEDKeylock
Pin1Pin2Pin3
5VNCGND
Pin1Pin2Pin3Pin4
5VNCNCSpeaker out
Pin1Pin2
Control PinGND
Speaker
10
SY-5SSM & SY-5SSM/5
Hardware
Installation
2
1
Step 5. Select the CPU Burst Mode (J1)
There are two types of CPU burst modes according to manufacturer design:
If you are using a Cyrix™ 6x86/L/MX/M II series CPU, set the burst mode to Linear by
shorting jumper J1, and follow the following steps to select the correct Linear burst mode
in BIOS:
1. During the boot-up initial sequence, press the [Delete] key to enter the BIOS setup
menu.
2. Select the [CHIPSET FEATURES SETUP] section in BIOS.
3. In the [CHIPSET FEATURES SETUP] sub-menu, set the [Linear Mode] field to
[Enabled].
4. Press [Esc] to return to the BIOS main menu.
5. Then choose [Save & Exit Setup] to re-boot your computer.
Intel® P54C/P55C
AMD™ K5/K6/K6-2/K6-III
IDT X86 CPU, Rise mP6
When using Intel
or AMD CPUs.
Cyrix™ 6x86/L/MX/M
When using
Cyrix type of
CPU.
Step 6. Configure Memory
Your board comes with three DIMM sockets, providing support for up to 768MB of main
memory using DIMM modules from 8MB to 256MB. For 66/75MHz host bus CPUs use
12ns or faster DIMM modules.
Memory Configuration Table
DIMM BanksMEMORY
CONFIGURATION
RAM Type
Single RAM
Module Size (MB)
Note: If you plan on using the onboard VGA and intend to install only
one DRAM module, then this single DRAM must be installed in
bank DIMM 1.
The onboard audio features of your Motherboard are controlled by jumpers JP9
Choose the available sound options among the following table:
Sound SettingsJP9
Onboard Sound: Enableshort
Onboard Sound: Disable
open
Clear CMOS Data (JP5)
In some cases the CMOS memory may contain wrong data, follow the steps below to
clear CMOS memory.
1. Clear the CMOS memory by momentarily shorting pin 2-3 on jumper JP5. This
jumper can be easily identified by its white colored cap.
2. Then put the jumper back to 1-2 to allow writing new of data into the CMOS
memory.
CMOS ClearingClear CMOS DataRetain CMOS Data
Short pin 2-3 for a
JP5 Setting
Note: You must unplug the ATX power cable from the ATX power connector when
performing the CMOS Clear operation.
few seconds to
clear the CMOS
Short pin 1-2
to retain new
settings
12
SY-5SSM & SY-5SSM/5
Quick BIOS
33
After the hardware installation is complete, turn the power switch on, then press the
<DEL>
The CMOS SETUP UTILITY will display on screen. Then, follow these steps to complete
the quick BIOS setup.
Step 1. Select [LOAD SETUP DEFAULT]
Select the “LOAD SETUP DEFAULT” menu and type “Y” at the prompt to load the BIOS
optimal setup.
Step 2. Select [STANDARD CMOS SETUP]
Set [Date/Time] and [Floppy drive type], then set [Hard Disk Type] to “Auto”.
Step 3. Select [SAVE & EXIT SETUP]
Press
boot sequence.
Quick BIOS Setup
key during the system diagnostic checks to enter the Award BIOS Setup program.
<Enter>
to save the new configuration to the CMOS memory, and continue the
Quick Start Guide
Setup
13
SY-5SSM & SY-5SSM/5 Quick Start Guide
The SOYO CD
44
Your SY-SY-5SSM & SY-5SSM/5 Super 7™ Motherboard comes with a CD-ROM
labeled "SOYO CD." The SOYO CD contains the user's manual file for your new
Motherboard, the drivers software available for installation, and a database in HTML
format with information on SOYO Motherboards and other products.
Step 1. Insert the SOYO CD into the CD-ROM drive
The SOYO CD will auto-run, and the SOYO CD Start Up Menu will be as shown.
If you use Windows NT, the SOYO-CD will not detect your motherboard type. In that case
the following dialog will pop up, please choose your motherboard and press OK. Now the
SOYO-CD Start Up Menu will be shown.
The SOYO CD
The SOYO-CD will NOT autorun if you use it on an Operating System other
than Windows 9x or NT.
Please Select Your Board
7IWA-F
7IWA-F V1.0
6IWM/L
6IWM
6IWA
OK
(SOYO CD Start Up Program Menu)
If you use Windows 95 or 98, the SOYO CD Start Up Program automatically detects
which SOYO Motherboard you own and displays the corresponding model name.
LI-7000
7IWB
7IWB V1.0
7IWM
7IWM/L V1
Cancel
14
X
SY-5SSM & SY-5SSM/5
The SOYO CD
The user's manual files included on the SOYO CD are in PDF (Postscript Document)
format. In order to read a PDF file, the appropriate Acrobat Reader software must be
installed in your system.
Quick Start Guide
Note:
The Start Up program automatically detects if the Acrobat Reader utility is already
present in your system, and otherwise prompts you on whether or not you want to install it.
You must install the Acrobat Reader utility to be able to read the user's manual file. Follow
the instructions on your screen during installation, then once the installation is completed,
restart your system and re-run the SOYO CD.
Step 2. Install Drivers and Utilities
Click the Install Drivers button to display the list of drivers software that can be installed
with your Motherboard. The Start Up program displays the drivers available for the
particular model of Motherboard you own. We recommend that you only install those
drivers.
ESS Windows 9x drivers (for PCI)
ESS Windows NT drivers (for PCI)
ESS Soundtrack Program (for PCI)
Cancel
OK
revision:
-
-
-
4.05.00.1087
4.05.13
V2.20
(Driver Installation Menu)
A short description of all available drivers follows:
Ø SiS 530 VGA drivers
The SiS VGA driver for windows 95/98 must be installed to make use of your on board
VGA function. (For WinNT read the instructions in back of the Manual)
Ø SiS 530 busmaster drivers
The SiS Busmaster drivers for Windows 95/98 will speed up your harddisk. Only install
ONE type of busmaster driver and first uninstall your previous busmaster drivers before
installing a new version. (For Windows NT read the instructions in the back of the Manual)
ØSIS System Hardware Monitor
Install this utility to monitor the hardware status of your system
ØESS Windows drivers for 9x and NT (For PCI)
These are the Windows drivers for the onboard soundchip. Make sure to
first install these drivers before installing the ESS Soundtrack program.
ØESS Soundtrack Program (for PCI)
With this application program the user can make use of the on board sound chip. Before
installing the ESS Soundtrack Program, you MUST first install the ESS drivers for
Windows 9x or NT.
Select which driver you want to install and click
OK,
or click
Cancel
to return to the main
menu. When the installation program of a driver starts running the SOYO-CD will exit.
After finishing the installation, restart the SOYO-CD and install the next driver.
Note: Once you have selected a driver, the system will automatically exit the SOYO CD to
begin the driver installation program. When the installation is complete, most drivers
require to restart your system before they can become active.
16
SY-5SSM & SY-5SSM/5
The SOYO CD
Quick Start Guide
Step 3. Check the Latest Releases
Click the 'Check the latest Releases' button to go the SOYO Website to automatically find
the latest BIOS, manual and driver releases for your motherboard. This button will only
work if your computer is connected to the internet through a network or modem
connection. Make sure to get your modem connection up before clicking this button.
)
17
SY-5SSM & SY-5SSM/5 Quick Start Guide
SiS VGA
Driver
Installation
55
SiS VGA Driver Installation
Introduction
Your SY-5SSM V1.1 or SY-5SSM/5 V1.1 Motherboard is equipped with the SiS 530
chipset that offers extended graphics and text modes capabilities. To make use the
advanced features of the SiS 530 chipset, you will need to install software drivers and
application programs included on the CD-ROM.
This section describes how to perform the SiS VGA driver installation for
Windows NT
through the SOYO CD. Refer to page 16. For other application programs, and if you are
using an operating system other than WinNT, please refer to the SiS VGA Driver
Installation section in SY-5SSM V1.1 or SY-5SSM/5 V1.1 Motherboard User's Guide and
Technical Reference online manual included on the CD-ROM.
environment. The Windows 95/98 drivers can be installed automatically
Microsoft
Windows NT Drivers
Driver Files
The enclosed SiS 530 Windows NT drivers files are:
u
SiS530.INF
u
SiS530P.SYS
u
SiS530V.Dll
All the 16-color, 256-color, 32K/64K-color, and 16M-color drivers are available.
Installation
1. Click [Start] menu and select [Control Pane] from Settings group.
2. Select [Display] icon.
3. Select [Settings] index in the display properties sheet.
4. Select [Change Display Type] button.
5. Select [Change…] button in [Adapter Type] group.
6. Select [Have Disk] button.
7. Place CD-ROM disk into the CD drive.
8. When the [Install from Disk] dialog box appears, type the directory storing the
drivers and click [OK]. The directory in the CD-ROM is at
D:\DRIV-COM\SI530VGA\WINNT40.
18
SY-5SSM & SY-5SSM/5
SiS VGA
Installation
9. The [Select Device] dialog box will appear, showing the driver. Click on [OK] and the
driver will be installed.
10. Select [Close] or [Apply] button from display properties sheet.
11. A message will appear stating you must restart the Windows NT system, select
[Yes] to restart.
12. After restarting, Windows NT will run on 640x480x256 color, 75NI.
Quick Start Guide
Selecting Resolution, Color Depth and Refresh Rate
1. Click [Start] menu and select Control Panel from Settings group.
2. Select Display icon.
3. Select Settings.
4. Select Color Palette to change between 16 colors, 256 colors, Hi color, and True
color.
5. To select desktop resolution size, go to the Desktop area and use the slide bar to
change resolution from 640x480, 800x600, 1024x768, and 1280x1024.
6. Select Display Modes.
7. Select value in Refresh rate list box to change the screen refresh rate.
8. Click [OK] or [Apply].
Driver
19
SY-5SSM & SY-5SSM/5 Quick Start Guide
ESS
Driver
Installation
66
ESS™
Audio Driver Installation
Windows® 95/98 Sound-Driver Installation
This section describes how to perform the ESS™ audio driver installation in
95/98
environment. The Windows NT drivers can be installed automatically through the
SOYO CD. Refer to page 16.
After first installing Windows® 95/98, follow these steps:
1. From the desktop, click [Start] menu and select [Control Panel] from [Settings]
group.
2. Select the [System] icon.
3. Select the [Device Manager] tab; use the scroll bar to locate the following devices
and, if these entries exist, remove them:
Other Devices
?
PCI Multimedia Audio Driver
?
Sound, Video and Game controllers
!
ESS ES 1688 Audio Driver
!
.
Windows
®
Audio
™
Note:
To remove a device, highlight the item you want to take out from your system
and press the [Remove] button.
4. Then, click [Refresh].
5. Insert the SOYO CD into the CD-ROM drive.
6. When the “Update Driver Wizard” appears, click [Next].
7. The installation wizard will prompt you on the location of the new audio driver you
want to install. Click [Other Location].
8. Click the [Browse] button.
9. Select the “D:\DRIV-ALL\ESS-PCI\Win9x” path, and click [OK].
10. Now let Windows® 95/98 automatically copy the .inf driver files and configure the
ESS sound chip.
This completes the Windows® 95/98 installation. The program will continue to load and
when it is complete, you should hear the Windows
®
95/98 start-up wave file.
20
SY-5SSM & SY-5SSM/5
Quick Start Guide
Quick Trouble shoot tips
Video (no display) related issues
I built a new computer system using a Soyo board and nothing happens when
turning it on, no video and no beeps from the PC speaker. What is happening
and how can it be fixed?
No screen and no beeps mean that your CPU and motherboard do not work at all. It
could be that the CPU is not seated correctly or that a component on the M/B is
grounded (shorted) with the case. Also make sure to check the voltage setting
switch (110V/220V) on the back of the power supply. To isolate the problem do
the following:
1. Press and hold down on the “Ins” (insert) key while turning on the computer
until you get video. If you do not get video then,
2. Double-check jumpers setting on you motherboard and remove all add-on
cards, unplug all hard-disk and floppy-disk drive cables and see if you can hear
some beeps. If you still do not get any beeps, then try putting the motherboard on
the table (to isolate it from the case) with the CPU and speaker only, and give it one
more try.
I hear a series of beeps and I do not get anything from my monitor. What
could be wrong?
The following lists some basic beep codes and their possible meanings:
• One long beep and 3 very short beeps - The video card is not detected by
the motherboard. Please re-seat your video card. If you are using an AGP
card, please push your AGP card down real hard. You may have to push
VERY hard without the AGP card mounting screw. Make sure not to
insert the card the other way around.
• Continuous beeps – One or more of the memory modules is not seated
correctly in its socket.
My PCI VGA card works fine with my system, but when I put in a new AGP
card, it does not give me any video. Is my AGP slot bad?
This is a common problem with AGP video cards. The reason is that your AGP
card did not get seated into the AGP slot fully and firmly. Please push your AGP
card down into the socket real hard, it should snap twice. You may have to unscrew
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SY-5SSM & SY-5SSM/5 Quick Start Guide
the AGP card to allow the card to go further down. Do take care not to damage the
card by using too much force.
I get distorted video my AGP card right after I save my bios. Why is that?
The cause is likely that your AGP card is not running at the correct bus speed. To
fix this, please clear the CMOS via JP5 and if it still does not work, please upgrade
your motherboard bios to the latest version.
BIOS Issues
Where can I find the BIOS revision of my mainboard?
It will be displayed on the up-left corner on the screen during boot-up. It will show
as your board type followed by the revision number, such as 5EH_2CA1 (meaning
revision 2CA1 for the SY-5EH board) or 6BA+ IV_2AA2 which means SY-6BA+
IV motherboard with 2AA2 bios.
Where can I find the latest BIOS of my motherboard?
Please go to the technical support page of one of the SOYO websites (Taiwan:
www.soyo.com.tw), and look up your motherboard to find the latest BIOS
revision.
Hard disk, floppy drive, CD-ROM etc
When I boot up my new computer I got "floppy boot failure" and the LED on
the floppy stays on
Make sure the red wire of floppy ribbon cable goes to Pin1 on the floppy drive side
(don't trust the "key lock" or "notch") and use the end-connector of the cable (don't
use middle one).
Modem issues
I get an "I/O Conflict" message when I turn on my system and I can not get
my modem to work
What you need to do is to disable 'COM2' (or UART2 or serial port 2) in the bios
under integrated peripheral setup.
I have installed my modem drivers several times and I still cannot get my
modem to work. Why?
If you are sure that the modem driver has been installed correctly, then you need to
install the south bridge driver from the SOYO CD, this is because Windows does
not properly recognize relatively new chipsets.
Audio Issues
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SY-5SSM & SY-5SSM/5
Quick Start Guide
I do not get any sound from my sound card. What could be wrong?
Please make sure the speaker is connected to the speaker out port on your sound card.
In Device Manager, I keep getting yellow exclamation signs on my sound port
even though I have installed my sound driver several times and I could not get
my sound card to work. What is wrong?
It is likely that you did not have the correct driver installed. If you are sure that the
correct sound driver has been installed, then please install the 'south bridge' driver
for the motherboard.
The sound is working in my system, but when I play CD music from the CDROM, I do not get any sound. What is wrong?
This is because the 3-wire audio cable from the CD-ROM to the sound card is not
connected or it is loose.
The sound from my sound card is distorted when Windows starts. What is
wrong?
First, if you are using an ISA sound card, please make sure the IRQ needed for the
sound card is set to 'Legacy ISA' in the bios. In other words, if your ISA sound card
takes IRQ5, then set IRQ5 to 'Legacy ISA'. Next, install the 'south bridge' driver for
the motherboard.
The sound and everything else works fine except that the recorder and
microphone do not work. What is wrong?
This is because the recorder and microphone in the Windows are not enabled.
Please go to sound properties and enable them.
Lock up (freeze)
When I boot up my system, everything works fine. It sees my CPU and
memory, detects my hard drive, floppy drive and CD-ROM but locks up at
"Verify DMI pool data... ", and it won’t go any further. What should I do?
Please clear the CMOS via JP5 then choose 'load setup default' in the bios and save
the bios and exit. Next, unplug all other add-on cards except the video card and
floppy drive controller, and see if it can boot from floppy. Then put back the
peripherals one by one to identify which one causes the lockup. If you are running a
Cyrix CPU, make sure the 'linear burst function' is enabled in the bios.
I can not get my board to run properly.
Please make sure you have the latest bios and driver from the SOYO web site at:
http://www.soyo.com
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SY-5SSM & SY-5SSM/5 V1.1 Quick Start Guide
How to contact us:
n If you are interested in our products, please contact the SOYO sales
department in the region you live.
n If you require Technical Assistance, please contact our Technical Support in
the region you live.
SOYO prefers Email as communication medium, remember to always add to theemail the country that you live in.