This document uses the hinge of the phone to divide the phone into two portions. The portion of the
phone that contains the keypad will be referred to as the base. The portion of the phone that contains
the displays will be referred to as the flip. The basic disassembly and reassembly procedures will be
structured around these two distinct portions.
1.2 Using Hand and ESD Protection
When handling this product, keep all surfaces clean of dirt, dust, debris, and hand oil. Use
appropriate ESD precautions when working on this product. The use of finger cots or gloves, an ESD
mat, and an ESD wrist strap are required at minimum.
1.3 Protection of Displays, Lenses, and Windows
Any time the screen portion of a display assembly, the windows of a display cover, or a camera lens
is unprotected and exposed, add a protective film over the exposed part to reduce the amount of
dust, finger prints, debris, and/or damage that the part may obtain.
Whenever the phrase “pry tool” is used, a nylon pointer or a front opening tool may be used
depending on the user’s preference.
1.5 Tools and Equipment
The following tools and equipment should be available while performing the procedures.
Standard Tools
• Torque Driver
• Nylon Pointer
• Style 2A Tweezers – Rounded Tip
• Dental Hook
Product Specific Tools
• Torx size 6 Bit (T6 bit)
1.6 General Cautions
The following cautions are considered to be generic for all products and will not be repeated in the
Disassembly, Reassembly, and Replacements sections:
WITCH OFF THE PHONE AND REMOVE ANY MEMORY STICK BEFORE THE START OF THE DISASSEMBLY!
• S
EEP ALL CONTACT SURFACES CLEAN!
• K
E CAREFUL WHEN USING TOOLS LIKE THE DENTIST HOOK, TWEEZERS, PRY TOOLS, ETC. TO AVOID
• B
SCRATCHES OR DAMAGES TO THE EXTERIOR AND INTERIOR PARTS OF THE PHONE!
• B
E CAREFUL NOT TO DAMAGE ANY CONTACT SPRINGS!
EMEMBER TO REMOVE THE PROTECTION FOILS ON NEW PARTS SUCH AS THE FRONT COVER ANDLCD!
The following subsections make up the “Base Portion Disassembly” procedure. These subsections
are arranged in the order that they must be performed to properly disassemble the base portion of
this product. Before starting disassembly, check whether there is a protective film over the two
display windows. If one or both of the windows lack a protective film, clean the unprotected
window(s) and add a protective film.
2.1.1 Battery Door Removal
1. Position the phone with the battery door toward you.
2. Slide the latch on the system connector end of the
battery door in the direction shown.
3. Lift the end of the battery door containing the latch
about 30 degrees from the phone as indicated.
4. Pull the battery door away from the phone as
shown.
2.1.2 Battery Removal
All of the sections of the base portion disassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
NOTE!
DO NOT TAP THE PHONE AGAINST A HARD SURFACE
IN AN ATTEMPT TO GET THE BATTERY OUT.DAMAGE
TO THE PHONE MAY RESULT
1. Lift the end of the battery from the battery cavity
using the access point indicated. Use a pry tool if
needed.
2. Once the end of the battery being lifted is clear of
the battery cavity, lift the battery from the phone and
set it aside.
2.1.3 Outer Base Cover Removal
All of the sections of the base portion disassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
1. Close the flip and base portions of the phone
together.
2. Use a torque driver with a T6 bit to remove the four
screws indicated.
3. Insert the flat end of a pry tool in the seam near the
system connector where the inner and outer base
covers come together.
4. Gently slide the pry tool along the seam until you
reach the corner of the antenna cover. The two
base covers should now be unlatched along that
side.
5. Repeat the previous two steps on the other side of
the outer base cover.
6. Rotate the outer base cover up ~ 30 degrees from
the rest of the phone and pull the lifted end of the
outer base cover away from the phone to separate
the outer base cover from the phone.
NOTE!
THE VOLUME KEY, CAMERA KEY, ANTENNA COVER,
REAR SPEAKER BOX
WHILE REMOVING THE OUTER BASE COVER
, AND RF PLUG MAY FALL OUT
.
2.1.4 Antenna Cover Removal
All of the sections of the base portion disassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
1. Grip the antenna cover as indicated and rotate it
toward the circuit board to release the latches on
each side.
2. Remove the antenna cover by pulling the antenna
cover directly away from the edge of the circuit
board that it is adjacent too.
2.1.5 Circuit Board Removal
All of the sections of the base portion disassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
1. Insert the flat end of a nylon pointer between the
hinge cover and the portion of the flex film’s board
connection that overhangs the edge of the circuit
board.
2. Hold the circuit board in place and disconnect the
main flex film assembly from the circuit board by
twisting the nylon pointer as shown.
3. Rotate the black portion of the side key flex film’s
board connector 90 degrees toward the side key flex
film assembly.
4. Using style 2A tweezers, remove connection portion
of the side key flex film from its connector and
position it on the outside of the phone as indicated.
5. Lift the end of the circuit board, nearest the hinge,
up from the phone just enough so that the board is
clear of the two screw bosses.
6. Slide the lifted circuit board 5 or 6 mm towards the
hinge so that the edge of the board is clear of the
two tabs indicated.
All of the sections of the base portion disassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
1. Open the phone.
2. Slide the inner base cover directly away from the
metal hinge until the inner base cover is separated
from the flip portion of the phone.
The following subsections make up the “Flip Portion Disassembly” procedure. These subsections are
arranged in the order that they must be performed to properly disassemble the flip portion of this
product.
2.2.1 Perform Base Portion Disassembly
The base portion of this phone must be disassembled before the flip portion disassembly procedure
can be performed.
2.2.2 Outer Flip Cover Removal
The entire base portion disassembly must be performed before the steps listed below can be
performed.
1. Insert the tip of a pair of style 2A tweezers behind
the flip screw cover under the metal hinge as
shown.
NOTE:
FOR Z710, THE SCREW COVER HAS A NOTCH THAT
YOU SHOULD PUT THE TIP OF YOUR TWEEZERS IN TO
PRY IT OFF
5. Insert the flat end of a nylon pointer between the
inner and outer flip covers near where the screw
was located. Pry away from the display to loosen
the outer flip cover.
6. Insert the flat end of the nylon pointer in the gap and
slide it along the seam until you reach the furthest
end of the display area.
7. Repeat the previous two steps on the other side of
the flip.
8. Slightly lift the freed end of the outer flip cover and
wiggle the outer flip cover side to side to free it from
the flip.
All of the sections of the flip portion disassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
1. Remove the two screws indicated with a torque
driver and T6 bit.
2. Rotate the inner flip cover ~120 degrees from the flip
frame as shown.
3. Rotate the inner flip cover back down against the flip
frame and pull the hinge cover portion of the inner
flip cover through the opening between the hinge
and the metal hinge arm as shown.
The following subsections make up the “Flip Portion Reassembly” procedure. These subsections are
arranged in the order that they must be performed to properly reassemble the flip portion of this
product
3.1.1 Inner Flip Cover Installation
1. Verify that the receiver is installed in the inner flip
cover.
2. Make sure the camera, display, magnet, and
vibrator are installed in the flip frame.
3. Position the flex film on the camera side of the flip
assembly.
4. Push the hinge cover portion of the inner flip cover
through the opening between the hinge and the
hinge arm as shown.
NOTE!
BE CAREFUL TO NOT DAMAGE THE MAIN FLEX FILM
ASSEMBLY
.
5. Slide the inner flip cover over the hinge as shown.
6. Mate the inner flip cover and flip frame assembly so
that the features between the two components mesh
properly.
7. While holding the flip frame and inner flip cover
together, install two 1.6MM X 4.5MM screws where
shown with a T6 bit and torque driver set to 17
N*cm.
8. Position the flex film to the display side of the flip
assembly
.NON-VISIBLE DAMAGE TO
.
3.1.2 Outer Flip Cover Installation
All of the sections of the flip portion reassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
1. Make sure the main flex film assembly is connected
to the display assembly and flip flex film.
2. W710 only – Install the camera ring on the flip
frame as shown. Make sure the alignment peg goes
in the alignment hole.
3. Position the main flex film assembly behind the
hinge arm and form the loop shape shown.
NOTE!
AVOID OVERSTRESSING THE FLEX FILM WHEN
POSITIONING IT IN THE
VISIBLE DAMAGE TO THE FLEX FILM CAN OCCUR.
“LOOP” SHAPE.NON-
4. Rotate the hinge to the closed position.
5. Position the outer flip cover over the end of the flip
so that the alignment tabs on the outer flip cover line
up with the slots on the end of the flip assembly.
6. Press the end of the outer flip cover toward the
hinge until the seam along the end of the flip is flush.
11. Install two 1.6MM X 5.1MM screws using a T6 bit
and torque driver set to 17 N*cm.
12. Obtain two new flip screw covers.
13. Remove the protective covering from a new flip
screw cover and using style 2A tweezers, position
the screw cover so that its flange inserts in the
corresponding area under the hinge as shown.
14. Press in and down so that the screw cover slides
slightly toward the inner flip cover and seats itself.
The following subsections make up the “Base Portion Reassembly” procedure. These subsections
are arranged in the order that they must be performed to properly reassemble the base portion of this
product.
3.2.1 Perform Flip Portion Reassembly
The flip portion of this phone must be reassembled before the base portion reassembly procedure
can be performed.
3.2.2 Inner Base Cover Installation
1. Open the metal hinge and position the main flex film
assembly behind the hinge so it is held in the loop
shape shown.
2. Orient the inner base cover to the flip assembly as
shown.
NOTE! Be careful to not damage the main flex film
assembly when assembling the inner base
cover to the flip.
3. Work the looped portion of the flex film into its cavity
in the inner base cover so that the flex film does not
get caught by the indicated corner of the inner base
cover.
All of the sections of the base portion reassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
1. Using style 2A tweezers, position the board
connection end of the side key flex film assembly
out of the way as indicated.
2. Slide the system connector end of the circuit board
into the inner base cover so that the board is under
the two indicated alignment tabs.
3. Lay the circuit board down on the inner base cover.
Make sure the screw bosses go through the
corresponding opening in the circuit board.
4. Make sure the black portion of the side key flex’s
board connector is rotated towards the side key flex
film so that it forms a 90 degree angle to the circuit
board.
NOTE!AVOID OVERSTRESSING THE SIDE KEY FLEX FILM
WHEN POSITIONING IT IN ITS CIRCUIT BOARD
CONNECTOR
FLEX FILM CAN OCCUR
.NON-VISIBLE DAMAGE TO THE
.
5. Using style 2A tweezers, insert the side key flex film
assembly into its connector until the notches cannot
be seen.
6. Rotate the black portion of the side key flex’s board
connector back down onto the circuit board as
shown.
All of the sections of the base portion reassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
1. Insert the antenna cover’s large flat tab under the
circuit board as indicated.
2. While pushing the antenna cover toward the circuit
board, rotate the antenna cover so that its two tabs
insert under the inner base cover.
All of the sections of the base portion reassembly preceding this section must be performed in
sequential order before the steps listed below can be performed.
1. Make sure the volume and camera keys are in the
outer base cover as shown.
2. Make sure the phone lock key is in the position
shown.
3. If the rear speaker box is not installed, insert it into
the outer base cover as shown.