countries – these and other marks of Research in Motion Limited
are used under license.
Corel and W ordPerfect are trademarks or registred trademarks of
Corel Corporation.
Intel486 is a trademark or a registred trademark of Intel
Corporation.
GroupWise and Novell are trademarks or registred trademarks of
Novell, Inc.
Palm is a trademark or a registred trademark of Palm, Inc.
Other product and company names mentioned herein may be the
trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
Note Some of the services in this User guide are not supported
by all networks. This also applies to the GSM International
Emergency Number 112. Please contact your network operator
or service provider if you are in doubt whether you can use a
particular service.
3
Getting Started
This User guide describes how to set up and use
BlackBerry® service on your phone. There are two
versions of BlackBerry service available; one for
corporate users (using BlackBerry® Enterprise Server)
and one for W eb mail users (using BlackBerry® Internet
Service). BlackBerry® Connect™ software is used to
connect to the BlackBerry services.
BlackBerry® Enterprise Solution (using
•
BlackBerry Enterprise Server)
receive email messages and meeting requests from
an email account operating on a Microsoft®
Exchange, Lotus Domino™ or Novell™
GroupWise™ server on your phone. The diagram
below shows how data is transferred from a server
to your phone.
– allows you to
BlackBerry Internet Service – allows you to receive
•
email from a Web-based email service on your
phone.
Note: BlackBerry Internet Service does not support
meeting requests.
BlackBerry Connect
Installation
If BlackBerry Connect software is installed and
provisioned on your phone you can start using it straight
away. To check if BlackBerry Connect software has
been installed, select
BlackBerry Connect application is available.
Your BlackBerry Connect account has been provisioned
> Tool s and check that the
if is displayed in the status bar.
If BlackBerry Connect software is not installed or
provisioned, see Appendix A Installing BlackBerry Connect on page 29 for more information on how to
install and provision your phone.
4 Getting Started
Using BlackBerry Connect
BlackBerry Enterprise Solution, BlackBerry Internet
Service, and System Inbox are listed as separate
BlackBerry Connect accounts in Messaging.
If you are using BlackBerry Enterprise Solution, you can
also have up to eleven BlackBerry Internet Service email
accounts set up.
The System Inbox (Sys Inbox) appears in Messaging
view when a BlackBerry Connect account is created.
Messages from your service provider, All Point
Bulletins, or Pin to Pin messages received by your phone
are automatically sent to the System Inbox account. You
can read these messages in the same manner as messages
in your BlackBerry Connect account, but you cannot
reply to them.
When a new message arrives, an audible alert will
sound, if set. Use one of the following methods below to
view the message:
• appears in the status bar of the phone. Select
> View to read the new message.
•If permitted in the message alerts settings, a dialog
is displayed asking if you would like to view the
message now. Select
Yes to open the message or No
to close the dialog.
Email
Your BlackBerry Connect email account is listed in the
Messaging view on your phone.
To access your email account:
1.Open the main menu with
and then select to
see the Messaging view.
2.If necessary, scroll down
to the BlackBerry Connect
account.
3.Select the left and right
arrows on the Folder line
of the BlackBerry Connect
account to change to the
required folder, and then
select to open the folder.
Messaging
Call voicemail
Create new message
Messages
Inbox 2 unread
BlackBerry
Inbox 2 unread
Sys Inbox
Inbox 0 unread
OpenMore
•Select , select the BlackBerry Inbox and select
the new message.
Using BlackBerry Connect 5
Email folders
New meeting
Move message
Reconcile now
Lock message
Unlock message
Purge deleted
Set to read
Set to unread
Tools
The current folder name is
To move a message into an alternative folder:
1.Mark the check box next to the message you want to
move, or open the message.
shown in the Title bar at the
top. To change folders, select
More > View folder and select
the folder you want to view.
BlackBerry Connect accounts
always have the following
folders:
and Sent.
As well as the four standard
folders, the following are also displayed under
folders
•Any folders you have created at the same level as
•Any folders you have specified on the BlackBerry
•Any local folders you have created on the device,
•Edit folders. Folders created on your device cannot
6 Using BlackBerry Connect
Inbox
Outbox
Drafts
Sent
My folders
quarantine
Personal folders
Inbox, Outbox, Drafts
View folder
Mark
Junk E-mail
Edit folders
Select
Close
My
in the View folder list:
the Inbox on your PC email program. Sub folders
are not shown; all the emails from sub folders are
displayed in the top level folder that they belong to.
Internet Service Web page.
these folders are available in all messaging accounts
on the device. These folders cannot be used with the
BlackBerry Connect account.
be used with the BlackBerry Connect account.
2.Select
Move Message from the menu.
3.Use the drop-down menu to select the folder you
want to move the message to.
4.Select
Move. The message is moved.
Email folders
Inbox – contains received messages. You can reply
to, forward and delete messages but you cannot edit
them. You can use the BlackBerry Connect
application to view how many messages the
BlackBerry Connect mailbox can hold. Once this
limit is reached, messages are automatically deleted
from the phone only, oldest first.
Outbox – contains messages that are waiting to be,
or in the process of being, sent. An email is only
stored in the Outbox if BlackBerry service is set to
Pause or Off, data coverage is unavailable, or you
write an email message when the phone is in Flight
mode. If you place the BlackBerry service on pause
for any reason, it automatically restarts after a
period of inactivity and then any email messages in
the Outbox are automatically sent. See Connecting and disconnecting on page 19 for more information.
Drafts – contains messages that are not ready to be
sent. If you leave an incomplete message you will
be given the option of saving the message in the
Drafts folder.
Sent – contains messages you have sent from your
phone. If sent items synchronization is enabled, sent
items from your PC mail client are also displayed.
My folders – contains your personalized folders. For
a personalized folder to be available you must first
create it using the email program on your PC. The
personalised folder must appear on the same level as
your Inbox.
Redirect folders using BlackBerry Enterprise
Solution:
You can choose which folders to redirect to your phone
2.In the Folder redirection section of the tab, select
Selected Folders and click Choose folders.
3.A dialog opens with all the folders of your email
program listed. Click the check box next to a folder
to select it. Click
4.Click
Done to exit the application.
Ok to close the dialog.
If you have set a rule in your email program to send
certain email messages to specific folders on arrival this
still happens. If the personal folder is displayed on the
phone you can read the mail by opening the folder.
either by using your phone or by using the BlackBerry
Connect Desktop for Sony Ericsson application on your
PC.
To choose folders using your phone:
1.In your BlackBerry Connect account select
Tools > Folder redirection
2.Select
3.Select
Selected folders.
Choose folders.
.
More >
4.Mark the check box next to the folders you want to
have redirected to your phone.
5.Select
Save.
To choose folders using your PC:
1.Open the BlackBerry Connect Desktop for Sony
Ericsson application on your PC and select the
Advanced tab.
Tip You can disable the redirection of the Inbox folder
and still have other folders redirected to your phone.
Note: If messages from a folder are redirected to your
phone even if you have not enabled the folder for
redirection, you could be using an old version of
Outlook®.
Handling email
Writing email
To write a new email message:
Select your BlackBerry Connect account and select
at the bottom of the screen.
New
Using BlackBerry Connect 7
Select the Address, Subject, and Message fields to enter
bar under the person’s name.
the required information.
Tip To enter several addresses, use a comma between
each address.
•If you switch to another task before sending the
message, the message will be kept open until you
return to Messaging.
•If you select
Back, you will be asked if you wish to
save the message in the Drafts folder.
To mark an email message as urgent:
When composing an email, select the tab and select
High in the Priority list.
To enter addresses from Contacts when writing an
email:
1.Select
2.The Selected contacts
.
BlackBerry
dialog opens. Choose
Local contacts to open the
Contacts screen of your
phone.
3.Mark the check box next
to a contact to select it. If
you select a contact that
has two or more email
addresses, specify the
address using the selection
Add
More
4.Select
Done. The Selected contacts dialog opens
again. All the contacts you have selected are listed
in the window.
5.Select
Done. The selected contacts are entered into
the address field of your email.
T o enter an address from your company’ s address book
(BlackBerry Enterprise Solution only):
1.Select in a new message.
2.The
Selected contacts dialog opens. Select
Address lookup.
3.Enter the first, or first few, letters of the contact
address you want to find in the text field at the top
of the screen.
4.Select to search for the contact.
5.The matching entries are
displayed on the screen. If
Address Lookup
there are more than 20
matches, select
matches
to retrieve the
next 20 matches.
Tip Matching entries are
displayed with last name, first
name.
6.Mark the check box next
to a contact to select it.
Next
Andersson
Matches: 20 of 144
Selected: 1
Andersson, Agneta
Andersson, Andreas
Andersson, Anette
Andersson, Anette K
Andersson, Anita
Next matches
DoneViewMore
8 Using BlackBerry Connect
7.Repeat the process to search for additional contacts.
Any contacts already selected remain displayed in
the list.
8.Once you have selected all the required entries,
select
Done.
Internet Service. However, you can forward any
attachments received to another email account.
To attach a file to an email message:
1.On the tab, select
Add.
To copy an entry from Address Lookup to your Local
contacts:
1.Select the contact.
2.The contact’s details are displayed, select
Copy. A
dialog confirms the contact has been successfully
copied.
3.To copy multiple contacts select the contact and
select
4.Select
More > Copy.
Done to return to the Selected contacts view .
The copied contact is no longer displayed in the list.
Sending email
Once you have written your email message select Send
to send it.
If BlackBerry service is set to
the phone is in Flight mode, the email message is stored
in the Outbox and sent when the connection is restored.
Pause, switched Off, or if
2.The
Select file dialog opens. Navigate the storage
areas of your phone to locate the type of attachment
and then select the file to be attached.
3.The entry is displayed on the tab of the email
message.
Note: Maximum attachments size is determined
dynamically by BlackBerry Enterprise Server. Email
messages exceeding the size limit cannot be sent.
Receiving email
Email messages that are received on your corporate
email and/or Web mail are automatically copied to your
phone.
You must manage the space on your phone to make sure
all unnecessary email messages are deleted.
Receiving attachments
Adding attachments
Attachments are displayed on the tab. The generic
icon next to an attachment is dimmed until the
Note: The network blocks the sending, receiving and
downloading of attachments if you are using BlackBerry
attachment has been downloaded, it then changes to an
icon that identifies the file type.
Using BlackBerry Connect 9
To save an attachment, for example a picture:
1.Open the email message and select the tab.
•Attachments cannot be deleted from a received
email.
2.Select the attachment, the
Incomplete message
dialog opens. Select Yes to download the picture.
3.Select the file, which opens the
Picture viewer
application and displays the image.
4.Select
5.Name the picture and select
Save.
Save in.
6.Select the location where you want to store the
picture.
7.Select
Points to note concerning attachments
Save.
•You can store attachments on your Phone Memory
and on the Memory Stick™ or the Media Memory.
•Attachments that are not supported on your phone
appear with a question mark next to them.
•Attachments are forwarded in pieces from
BlackBerry Enterprise Server. This may take some
time depending on the file size and connection
speed.
•When you reply to an email message that has an
attachment, the attachment is not included in the
reply. However, when you forward an email
message, the attachment is automatically included,
even if it has not been downloaded to your phone.
The attachment of a forwarded email message will
not be visible in the Sent folder though.
Viewing attachments
There are two methods of viewing an attachment. You
can use the phone viewers or the BlackBerry Attachment
Viewer.
Phone viewers
A phone viewer needs the whole of the attachment to be
downloaded before it can be opened.
You need an appropriate viewer for the type of file you
want to view . The phone is supplied with Quickof fice™
and PDF+ applications, which provide the following
viewers:
Quickword™ opens Microsoft Word 97, 2000, XP
and Palm files that have been saved as Microsoft
Word format documents.
Quicksheet™ opens Microsoft Excel 97, 2000 and
XP files that have been saved as Microsoft Excel
format documents.
Quickpoint™ opens Microsoft PowerPoint 97, 2000
and XP presentations.
PDF+ opens Adobe Acrobat PDF documents.
The phone is also provided with applications that
supports viewing image, video and sound files. Other
viewers are available on the Web.
10 Using BlackBerry Connect
Navigating a spreadsheet
Quicksheet allows you to view
and edit spreadsheets on your
phone.
Summary of some of the
Quicksheet features:
•If the document has more
than one sheet, select the
required sheet’s tab.
•To resize a column select
and drag the border
between the column
headings.
Olympics
1
2
Country
Sweden
3
United States
4
United Kingdom
5
Finland
6
Germany
7
France
8
Denmark
9
Norway
10
South Africa
11
Hungary
12
Canada
13
Italy
14
15
16
Quicksheet
1912 1920 1924
BC D EF
A
Gold Silver Bronze Total Point
24
23
25
18
11
15
10
8
5
13
7
5
1
6
3
2
4
2
3
2
3
2
3
1
Save
BlackBerry Attachment Vi ewer
BlackBerry Connect software includes an attachment
viewer. You can use it to open attachments with a .doc,
.dot, .htm, .html, .pdf, .ppt, .txt, .wpd, .xls or .zip file
15
62
133
19
62
130
16
42
79
9
27
55
8
26
49
3
15
34
5
12
20
5
10
18
0
6
16
3
8
16
1
6
14
2
6
13
extension. See BlackBerry Attachment Viewer Formats
on page 39 for more information on the file formats
supported.
The viewer works by displaying an overview of the
attachment, called the table of contents. From the table
of contents you can download and open a specific page
More
of the attachment.
The BlackBerry Attachment Viewer is not limited by
•Tap a cell to select it. Tap twice on a cell to edit it.
When editing, the cell contents are shown in the edit
toolbar. After editing select
Submit.
attachment size, it can show a full list of the attachment’ s
content so you can select the exact information you want
to download and view. This is a cost-effective way of
More provides operations such as Copy , Paste, Save,
•
Find, Clear contents, Format cell and so forth.
To search for an entry in a spreadsheet select
Edit > Find > Find. The Find dialog opens, type the
then
word you want to search for in the
Find field. Select the
search options you want to use and then select
More, and
OK. Once
viewing your attachments because you are only charged
for the data you download to view.
your search finds one matching entry in the spreadsheet
More > Find > Find next option may be used.
the
Using BlackBerry Connect 11
To view attachments with the BlackBerry Attachment
Hyperlinks are supported in the BlackBerry Attachment
Viewer:
1.Open the tab.
2.Select
View attachments.
The Attachments screen is
Inbox
Wikipedia.doc35k
displayed.
3.Open the attachment’s
table of content and select
the section of the
attachment you want to
view or select
Content
in the More menu
Full
View attachments
to display the whole file.
Document view is
Reply
View
More
displayed and your
attachment is loaded in the window.
Once an attachment is open you can use the menu to
perform standard functions such as; Copy, Select All,
Zoom, Find, Find Next and go to the top or bottom of the
viewer window.
V iewer. Select a hyperlink to jump to the corresponding
section of a document. If the section has not already
been downloaded, it is automatically downloaded when
you select the hyperlink.
Tables located within the supported attachment formats
are displayed, you can navigate tables in the same way
as spreadsheets.
Email Filters
With email filters, you can control which email
messages are forwarded to your phone. Email filters are
only available for BlackBerry Enterprise Solution.
There are a variety of options you can use for your
filters. You can set up filters both to block email
messages, and filters to allow certain email messages.
You can set the priority of the filters to decide which
filter applies first, when there is more than one filter that
BlackBerry Enterprise Server sends the first part of the
selected section of the attachment. When you scroll to
the bottom of the document an automatic request for the
next part of the attachment content is sent to the server.
An infoprint
Requesting more is displayed while the
content is downloaded. You can also download the next
part of the message from the
More touch option.
applies to an incoming email message. Email filters are
found in the
More > Tools > Email filters option from the
BlackBerry Connect account on your phone.
To create a new filter
1.Select
New filter
New if it is your first filter, or select More >
if you already have created your first
filter.
12 Using BlackBerry Connect
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