Sony Ericsson Smart Phone User Manual

BlackBerry Connect for
Sony Ericsson Smartphones
User guide
Contents
Getting Started ............................................. 4
BlackBerry Connect Installation........................ 4
Using BlackBerry Connect.......................... 5
Email.................................................................. 5
Handling email................................................... 7
Handling Meetings........................................... 14
Using Address Lookup from Contacts ............ 16
Menu options................................................... 17
Connecting and disconnecting......................... 19
BlackBerry Connect Application..................... 20
Corporate lock ................................................. 24
BlackBerry Web .............................................. 24
Backing up and restoring................................. 25
Uninstalling BlackBerry Connect.................... 25
BlackBerry Attachment Viewer Formats ........ 39
Troubleshooting............................................... 25
Appendix A Installing BlackBerry Connect 29
Setting up BlackBerry Enterprise Solution...... 29
Setting up BlackBerry Internet Service........... 34
Appendix B Additional Information ........ 39
2 Contents
Sony Ericsson Smartphones with BlackBerry Connect
User guide
This User guide is published by Sony Ericsson Mobile Communications AB, without any warranty . Improvements and changes to this User guide necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Ericsson Mobile Communications AB at any time and without notice. Such changes will, however, be incorporated into new editions of this User guide. ©Sony Ericsson Mobile Communications AB, 2007. All rights reserved. Publication number: EN/LZT 162 093 R3B Bluetooth is a trademark or registered trademark of Bluetooth SIG Inc. Symbian and all Symbian-based marks and logos are trademarks or registered trademarks of Symbian Limited. Memory Stick Microand M2 are trademarks or registered trademarks of Sony Corporation. Quicksheet, Quickpoint, Quickoffice and Quickword are either trademarks or registered trademarks of Cutting Edge Software, Inc. Adobe and Acrobat are either trademarks or registered trademarks of Adobe Systems Incorporated. Microsoft Outlook, Windows and Windows Server are either registered trademarks or trademarks of Microsoft Corporation. Lotus Notes is a trademark of International Business Machines Corporation in the United States, other countries, or both. Research In Motion, the RIM logo, BlackBerry, the BlackBerry logo and SureType are registred with the U.S. Patent and Trademark Office and may be pending or registered in other
countries – these and other marks of Research in Motion Limited are used under license. Corel and W ordPerfect are trademarks or registred trademarks of Corel Corporation. Intel486 is a trademark or a registred trademark of Intel Corporation. GroupWise and Novell are trademarks or registred trademarks of Novell, Inc. Palm is a trademark or a registred trademark of Palm, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
Note Some of the services in this User guide are not supported by all networks. This also applies to the GSM International Emergency Number 112. Please contact your network operator or service provider if you are in doubt whether you can use a particular service.
3
Getting Started
This User guide describes how to set up and use BlackBerry® service on your phone. There are two versions of BlackBerry service available; one for corporate users (using BlackBerry® Enterprise Server) and one for W eb mail users (using BlackBerry® Internet Service). BlackBerry® Connect™ software is used to connect to the BlackBerry services.
BlackBerry® Enterprise Solution (using
BlackBerry Enterprise Server)
receive email messages and meeting requests from an email account operating on a Microsoft® Exchange, Lotus Domino™ or Novell™ GroupWise™ server on your phone. The diagram below shows how data is transferred from a server to your phone.
– allows you to
BlackBerry Internet Service – allows you to receive
• email from a Web-based email service on your phone.
Note: BlackBerry Internet Service does not support meeting requests.
BlackBerry Connect Installation
If BlackBerry Connect software is installed and provisioned on your phone you can start using it straight away. To check if BlackBerry Connect software has been installed, select BlackBerry Connect application is available.
Your BlackBerry Connect account has been provisioned
> Tool s and check that the
if is displayed in the status bar. If BlackBerry Connect software is not installed or
provisioned, see Appendix A Installing BlackBerry Connect on page 29 for more information on how to install and provision your phone.
4 Getting Started
Using BlackBerry Connect
BlackBerry Enterprise Solution, BlackBerry Internet Service, and System Inbox are listed as separate BlackBerry Connect accounts in Messaging.
If you are using BlackBerry Enterprise Solution, you can also have up to eleven BlackBerry Internet Service email accounts set up.
The System Inbox (Sys Inbox) appears in Messaging view when a BlackBerry Connect account is created. Messages from your service provider, All Point Bulletins, or Pin to Pin messages received by your phone are automatically sent to the System Inbox account. You can read these messages in the same manner as messages in your BlackBerry Connect account, but you cannot reply to them.
When a new message arrives, an audible alert will sound, if set. Use one of the following methods below to view the message:
appears in the status bar of the phone. Select
> View to read the new message.
If permitted in the message alerts settings, a dialog is displayed asking if you would like to view the message now. Select
Yes to open the message or No
to close the dialog.
Email
Your BlackBerry Connect email account is listed in the Messaging view on your phone.
To access your email account:
1. Open the main menu with
and then select to
see the Messaging view.
2. If necessary, scroll down to the BlackBerry Connect account.
3. Select the left and right arrows on the Folder line of the BlackBerry Connect account to change to the required folder, and then select to open the folder.
Messaging
Call voicemail
Create new message
Messages
Inbox 2 unread
BlackBerry
Inbox 2 unread
Sys Inbox
Inbox 0 unread
Open More
Select , select the BlackBerry Inbox and select the new message.
Using BlackBerry Connect 5
Email folders
New meeting
Move message
Reconcile now
Lock message
Unlock message
Purge deleted
Set to read
Set to unread
Tools
The current folder name is
To move a message into an alternative folder:
1. Mark the check box next to the message you want to move, or open the message.
shown in the Title bar at the top. To change folders, select
More > View folder and select
the folder you want to view. BlackBerry Connect accounts
always have the following folders: and Sent.
As well as the four standard folders, the following are also displayed under
folders
Any folders you have created at the same level as
Any folders you have specified on the BlackBerry
Any local folders you have created on the device,
Edit folders. Folders created on your device cannot
6 Using BlackBerry Connect
Inbox
Outbox
Drafts
Sent
My folders
quarantine
Personal folders
Inbox, Outbox, Drafts
View folder
Mark
Junk E-mail
Edit folders
Select
Close
My
in the View folder list:
the Inbox on your PC email program. Sub folders are not shown; all the emails from sub folders are displayed in the top level folder that they belong to.
Internet Service Web page.
these folders are available in all messaging accounts on the device. These folders cannot be used with the BlackBerry Connect account.
be used with the BlackBerry Connect account.
2. Select
Move Message from the menu.
3. Use the drop-down menu to select the folder you want to move the message to.
4. Select
Move. The message is moved.
Email folders
Inbox – contains received messages. You can reply
to, forward and delete messages but you cannot edit them. You can use the BlackBerry Connect application to view how many messages the BlackBerry Connect mailbox can hold. Once this limit is reached, messages are automatically deleted from the phone only, oldest first.
Outbox – contains messages that are waiting to be,
or in the process of being, sent. An email is only stored in the Outbox if BlackBerry service is set to
Pause or Off, data coverage is unavailable, or you
write an email message when the phone is in Flight mode. If you place the BlackBerry service on pause for any reason, it automatically restarts after a period of inactivity and then any email messages in the Outbox are automatically sent. See Connecting and disconnecting on page 19 for more information.
Drafts – contains messages that are not ready to be
sent. If you leave an incomplete message you will be given the option of saving the message in the Drafts folder.
Sent – contains messages you have sent from your
phone. If sent items synchronization is enabled, sent items from your PC mail client are also displayed.
My folders – contains your personalized folders. For
a personalized folder to be available you must first create it using the email program on your PC. The personalised folder must appear on the same level as your Inbox.
Redirect folders using BlackBerry Enterprise Solution:
You can choose which folders to redirect to your phone
2. In the Folder redirection section of the tab, select
Selected Folders and click Choose folders.
3. A dialog opens with all the folders of your email program listed. Click the check box next to a folder to select it. Click
4. Click
Done to exit the application.
Ok to close the dialog.
If you have set a rule in your email program to send certain email messages to specific folders on arrival this still happens. If the personal folder is displayed on the phone you can read the mail by opening the folder.
either by using your phone or by using the BlackBerry Connect Desktop for Sony Ericsson application on your PC.
To choose folders using your phone:
1. In your BlackBerry Connect account select
Tools > Folder redirection
2. Select
3. Select
Selected folders. Choose folders.
.
More >
4. Mark the check box next to the folders you want to have redirected to your phone.
5. Select
Save.
To choose folders using your PC:
1. Open the BlackBerry Connect Desktop for Sony Ericsson application on your PC and select the
Advanced tab.
Tip You can disable the redirection of the Inbox folder and still have other folders redirected to your phone.
Note: If messages from a folder are redirected to your phone even if you have not enabled the folder for redirection, you could be using an old version of Outlook®.
Handling email
Writing email
To write a new email message:
Select your BlackBerry Connect account and select at the bottom of the screen.
New
Using BlackBerry Connect 7
Select the Address, Subject, and Message fields to enter
bar under the person’s name.
the required information.
Tip To enter several addresses, use a comma between each address.
If you switch to another task before sending the message, the message will be kept open until you return to Messaging.
If you select
Back, you will be asked if you wish to
save the message in the Drafts folder.
To mark an email message as urgent:
When composing an email, select the tab and select
High in the Priority list.
To enter addresses from Contacts when writing an email:
1. Select
2. The Selected contacts
.
BlackBerry
dialog opens. Choose
Local contacts to open the
Contacts screen of your phone.
3. Mark the check box next to a contact to select it. If you select a contact that has two or more email addresses, specify the address using the selection
Add
More
4. Select
Done. The Selected contacts dialog opens
again. All the contacts you have selected are listed in the window.
5. Select
Done. The selected contacts are entered into
the address field of your email.
T o enter an address from your company’ s address book (BlackBerry Enterprise Solution only):
1. Select in a new message.
2. The
Selected contacts dialog opens. Select
Address lookup.
3. Enter the first, or first few, letters of the contact address you want to find in the text field at the top of the screen.
4. Select to search for the contact.
5. The matching entries are displayed on the screen. If
Address Lookup
there are more than 20 matches, select
matches
to retrieve the
next 20 matches.
Tip Matching entries are displayed with last name, first name.
6. Mark the check box next to a contact to select it.
Next
Andersson
Matches: 20 of 144
Selected: 1
Andersson, Agneta
Andersson, Andreas
Andersson, Anette
Andersson, Anette K
Andersson, Anita
Next matches
Done View More
8 Using BlackBerry Connect
7. Repeat the process to search for additional contacts. Any contacts already selected remain displayed in the list.
8. Once you have selected all the required entries, select
Done.
Internet Service. However, you can forward any attachments received to another email account.
To attach a file to an email message:
1. On the tab, select
Add.
To copy an entry from Address Lookup to your Local contacts:
1. Select the contact.
2. The contact’s details are displayed, select
Copy. A
dialog confirms the contact has been successfully copied.
3. To copy multiple contacts select the contact and select
4. Select
More > Copy.
Done to return to the Selected contacts view .
The copied contact is no longer displayed in the list.
Sending email
Once you have written your email message select Send to send it.
If BlackBerry service is set to the phone is in Flight mode, the email message is stored in the Outbox and sent when the connection is restored.
Pause, switched Off, or if
2. The
Select file dialog opens. Navigate the storage
areas of your phone to locate the type of attachment and then select the file to be attached.
3. The entry is displayed on the tab of the email message.
Note: Maximum attachments size is determined dynamically by BlackBerry Enterprise Server. Email messages exceeding the size limit cannot be sent.
Receiving email
Email messages that are received on your corporate email and/or Web mail are automatically copied to your phone.
You must manage the space on your phone to make sure all unnecessary email messages are deleted.
Receiving attachments
Adding attachments
Attachments are displayed on the tab. The generic icon next to an attachment is dimmed until the
Note: The network blocks the sending, receiving and downloading of attachments if you are using BlackBerry
attachment has been downloaded, it then changes to an icon that identifies the file type.
Using BlackBerry Connect 9
To save an attachment, for example a picture:
1. Open the email message and select the tab.
Attachments cannot be deleted from a received email.
2. Select the attachment, the
Incomplete message
dialog opens. Select Yes to download the picture.
3. Select the file, which opens the
Picture viewer
application and displays the image.
4. Select
5. Name the picture and select
Save.
Save in.
6. Select the location where you want to store the picture.
7. Select
Points to note concerning attachments
Save.
You can store attachments on your Phone Memory and on the Memory Stick™ or the Media Memory.
Attachments that are not supported on your phone appear with a question mark next to them.
Attachments are forwarded in pieces from BlackBerry Enterprise Server. This may take some time depending on the file size and connection speed.
When you reply to an email message that has an attachment, the attachment is not included in the reply. However, when you forward an email message, the attachment is automatically included, even if it has not been downloaded to your phone. The attachment of a forwarded email message will not be visible in the Sent folder though.
Viewing attachments
There are two methods of viewing an attachment. You can use the phone viewers or the BlackBerry Attachment Viewer.
Phone viewers
A phone viewer needs the whole of the attachment to be downloaded before it can be opened.
You need an appropriate viewer for the type of file you want to view . The phone is supplied with Quickof fice™ and PDF+ applications, which provide the following viewers:
Quickword™ opens Microsoft Word 97, 2000, XP
and Palm files that have been saved as Microsoft Word format documents.
Quicksheet™ opens Microsoft Excel 97, 2000 and
XP files that have been saved as Microsoft Excel format documents.
Quickpoint™ opens Microsoft PowerPoint 97, 2000
and XP presentations.
PDF+ opens Adobe Acrobat PDF documents.
The phone is also provided with applications that supports viewing image, video and sound files. Other viewers are available on the Web.
10 Using BlackBerry Connect
Navigating a spreadsheet
Quicksheet allows you to view and edit spreadsheets on your phone.
Summary of some of the Quicksheet features:
If the document has more than one sheet, select the required sheet’s tab.
To resize a column select and drag the border between the column headings.
Olympics
1 2
Country
Sweden
3
United States
4
United Kingdom
5
Finland
6
Germany
7
France
8
Denmark
9
Norway
10
South Africa
11
Hungary
12
Canada
13
Italy
14 15 16
Quicksheet
1912 1920 1924
BC D EF
A
Gold Silver Bronze Total Point
24
23
25
18
11
15
10
8
5
13
7
5
1
6
3
2
4
2
3
2
3
2
3
1
Save
BlackBerry Attachment Vi ewer
BlackBerry Connect software includes an attachment viewer. You can use it to open attachments with a .doc, .dot, .htm, .html, .pdf, .ppt, .txt, .wpd, .xls or .zip file
15
62
133
19
62
130
16
42
79
9
27
55
8
26
49
3
15
34
5
12
20
5
10
18
0
6
16
3
8
16
1
6
14
2
6
13
extension. See BlackBerry Attachment Viewer Formats on page 39 for more information on the file formats supported.
The viewer works by displaying an overview of the attachment, called the table of contents. From the table of contents you can download and open a specific page
More
of the attachment. The BlackBerry Attachment Viewer is not limited by
Tap a cell to select it. Tap twice on a cell to edit it. When editing, the cell contents are shown in the edit toolbar. After editing select
Submit.
attachment size, it can show a full list of the attachment’ s content so you can select the exact information you want to download and view. This is a cost-effective way of
More provides operations such as Copy , Paste, Save,
• Find, Clear contents, Format cell and so forth.
To search for an entry in a spreadsheet select
Edit > Find > Find. The Find dialog opens, type the
then word you want to search for in the
Find field. Select the
search options you want to use and then select
More, and
OK. Once
viewing your attachments because you are only charged for the data you download to view.
your search finds one matching entry in the spreadsheet
More > Find > Find next option may be used.
the
Using BlackBerry Connect 11
To view attachments with the BlackBerry Attachment
Hyperlinks are supported in the BlackBerry Attachment
Viewer:
1. Open the tab.
2. Select
View attachments.
The Attachments screen is
Inbox
Wikipedia.doc 35k
displayed.
3. Open the attachment’s table of content and select the section of the attachment you want to view or select
Content
in the More menu
Full
View attachments
to display the whole file. Document view is
Reply
View
More
displayed and your attachment is loaded in the window.
Once an attachment is open you can use the menu to perform standard functions such as; Copy, Select All, Zoom, Find, Find Next and go to the top or bottom of the viewer window.
V iewer. Select a hyperlink to jump to the corresponding section of a document. If the section has not already been downloaded, it is automatically downloaded when you select the hyperlink.
Tables located within the supported attachment formats are displayed, you can navigate tables in the same way as spreadsheets.
Email Filters
With email filters, you can control which email messages are forwarded to your phone. Email filters are only available for BlackBerry Enterprise Solution.
There are a variety of options you can use for your filters. You can set up filters both to block email messages, and filters to allow certain email messages. You can set the priority of the filters to decide which filter applies first, when there is more than one filter that
BlackBerry Enterprise Server sends the first part of the selected section of the attachment. When you scroll to the bottom of the document an automatic request for the next part of the attachment content is sent to the server. An infoprint
Requesting more is displayed while the
content is downloaded. You can also download the next part of the message from the
More touch option.
applies to an incoming email message. Email filters are found in the
More > Tools > Email filters option from the
BlackBerry Connect account on your phone.
To create a new filter
1. Select
New filter
New if it is your first filter, or select More >
if you already have created your first
filter.
12 Using BlackBerry Connect
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