5-037-314-11(1)
Television
Téléviseur
Televisor digital a
color con pantalla
de diodo orgánico
de emisión de luz
(OLED)
Reference Guide
Manuel de référence
Guía de referencia
Read this manual before using this product
Sony Customer Support
U.S.A.:
https://www.sony.com/tvsupport
Canada:
https://www.sony.ca/support
United States Canada
1.800.222.SONY 1.877.899.SONY
Call the telephone number that appears on
your warranty card/policy.
Please do not return the product to the store.
Lisez ce manuel avant d’utiliser le produit
Service à la clientèle Sony
Canada :
https://www.sony.ca/support
États-Unis :
https://www.sony.com/tvsupport
Canada États-Unis
1.877.899.SONY 1.800.222.SONY
Appelez le numéro de téléphone qui
apparaît sur votre carte/police de garantie.
Ne retournez pas le produit au magasin.
US
FR
ES
XR-65A95K / 55A95K
Lea este manual antes de usar el producto
Centro de Asistencia de Sony
https://esupport.sony.com/ES/LA/
Llame al número de teléfono que aparece
en su tarjeta/póliza de garantía.
Por favor no devuelva el producto a la
tienda donde adquirió el producto.
About Manuals
https://rd1.sony.net/
help/tv/jusltn1/h_usltn/
This TV comes with the following manuals. Please retain the manuals for future reference.
Setup Guide
• TV installation and setup.
Reference Guide (this manual) / Safety Documentation
• Safety information, remote control, troubleshooting, wall-mount
installation, specification, etc.
Help Guide (On screen Manual)
• Settings, functions, Internet connection,
troubleshooting, etc.
• To open it, press (Input) on the remote
control and select [Help]. If [Help] does not
exist, select [Edit] and add [Help].
IMPORTANT - Read the End User Software License
Agreement before using your Sony product. Using your
product indicates your acceptance of the End User
Software License Agreement. The software license
agreement between you and Sony is available online at
Sony website (https://www.sony.net/
tv-software-licenses/) or on your product screen. Press
(Quick Settings) on the remote control and select
[Settings] t [Syste
t [End user license agreement].
Note
• Images and illustrations used in the Setup Guide and this
manual are for reference only and may differ from the
actual product.
• Setting menus are subject to change without notice due
o soft
ware updates.
t
For latest information, visit Sony support website.
The 65" class has a 64.5 inch (1
size and the 55" class has a 54.6 inch (138.8 cm) viewable
image size (measured diagonally).
m] t [About] t [Legal information]
63.
9 cm) viewable image
Location of the identification label
Labels for the TV Model No. and Power Supply rating are
located on the rear of the TV. They can be found by
removing the terminal cover.
IMPORTANT NOTICE
Owner’s Record
The model and serial numbers are located at the side
and/or rear of the TV. Record these numbers in the
spaces provided below. Refer to them whenever you call
upon your Sony dealer regarding this TV.
Model Name
Serial No.
• You can refer to the Help Guide with your
smartphone.
IMPORTANT NOTICE FOR MEXICO
Operation of this equipment is subject to the following two
conditions: (1) it is possible that this equipment or device
may not cause harmful interference and (2) this equipment
or device must accept any interference, including
interference that may cause undesired operation.
For information related to the certificate number, refer to
he package la
t
Note:
This product uses the following module for wireless
unct
f
Model: DHUR-SY63
Brand: Wistron NeWeb Corporation
Information for the remote control with voice command
include
Model: RMF-TX900U*
Brand: Sony
Note: Uses the following device for wireless functionalities:
Model: UE878
Brand: UEI
* To see the model name of the remote control, open the
emo
r
control.
bel and / or product.
ionalities:
d wit
h this product:
te control cover and see the label on the remote
CAUTION
To prevent electric shock and blade exposure, do not use
this AC plug with an extension cord, receptacle or other
outlet unless the blades can be fully inserted.
• Operate the TV only on 110 V – 240 V AC (U.S.A./Canada
0 V A
C)
12
Note
• This television includes a QAM demodulator which should
allow you to receive unscrambled digital cable television
programming via subscription service to a cable service
provider. Availability of digital cable television
programming in your area depends on the type of
programming and signal provided by your cable service
provider.
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2
Safety Information
US
Notice for customers in the United States
of America
Supplier’s Declaration of Conformity
Trad e Nam e: SO NY
Model: XR-65A95K / XR-55A95K
Responsible Party: Sony Electronics Inc.
Address: 16535 Via Esprillo, San Diego, CA 92127 U.S.A.
Telephone Number: 858-942-2230
FCC Related Information
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
ceive
r.
re
• Connect the equipment into an outlet on a circuit
different fro
• Consult the dealer or an experienced rad
for help.
Pursuant to FCC regulations, you are cautioned that any
changes or m
manual could void your authority to operate this
equipment.
m that to which the receiver is connected.
odifications not expressly approved in this
io/TV technician
Safety and Regulatory
FCC regulations restrict operation of this device to indoor
use only.
Notice for customers in Canada
This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including
erferenc
e that may cause undesired operation of the
int
device.
To prevent radio interference to the licensed service, this
device is intended t
windows to provide maximum shielding. Equipment (or its
transmit antenna) that is installed outdoors is subject to
licensing.
High-power radars are allocated as primary users (i.e.
priority users
5650-5850 MH
ence and/or damage to LE-LAN devices.
interfer
o be operated indoors and away from
) of the bands 5250-5350 MHz and
z and that these radars could cause
Notice for customers in the United States
of America and Canada
This equipment complies with FCC/IC radiation exposure
limits set forth for an uncontrolled environment and meets
the FCC radio frequency (RF) Exposure Guidelines and
RSS-102 of the IC radio frequency (RF) Exposure rules. This
equipment should be installed and operated keeping the
radiator at least 20 cm or more away from person’s body
excluding e
(
xtremities: hands, wrists, feet and ankles).
This device and its antenna(s) must not be co-located or
operating w
Grant condition.
ith any other antenna or transmitter except
Compatible Wall-Mount Bracket
Information
Use the following Sony Wall-Mount Bracket with your TV
model.
Sony TV Model No.
XR-65A95K / XR-55A95K
Sony Wall-Mount
Bracket Model No.
Use with other Wall-Mount Brackets*
and could result in property damage or injury.
*1 Only for limited region/country/model.
*2 For instructions on using the Wall-Mount Bracket with
your TV please go to
support for your TV model and download “Wall-Mount
Bracket”.
https://www.sony.com/am/
1
SU-WL855*
2
may cause instability
To C ustomers
Sufficient expertise is required for TV installations. Be sure
to subcontract the installation to a Sony dealer or licensed
contractor and pay adequate attention to safety during the
installation.
Before setting up your TV
Some TV models are packaged with a detached Table-Top
Stand so you can mount your TV to a wall right away. See
“Installing the TV to the Wall” if you want to mount the TV
to a wall. If you are not mounting the TV to a wall, you will
eed to at
tach the Table-Top Stand (refer to the Setup
n
Guide).
Be sure to consider the following while setting up your TV:
• Disconnect all cables when carrying the TV.
• Before transporting the TV set, remove the stand cover
nd te
rminal covers.
a
• Two or more persons are needed to transport a large TV
set.
rect hand placement while carrying the TV is very
• Cor
• When handling or mounting
• Ensure your TV has adequate ventilation, refer to the
• F
• Avoid installing the TV in a room with reflective wall and
or safety and to avoid damage.
important f
the TV set, do not lay down
the TV.
safety documentation.
or best picture quality, do not expose the sc
illumination or sunlight.
rials.
floor mate
reen to direct
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3
• Avoid moving the TV from a cold area to a warm area.
Angle brace
(not supplied)
Stand
2
4
3
1
M6 machine screw
(not supplied)
Rope or chain (not supplied)
Screw (not supplied)
1.5 N·m
{15 kgf·cm}
Screw hole on the rear cover
9 mm – 13 mm
Screw (M6)
TV’s rear cover
Rope or chain
Sudden room temperature changes may cause moisture
condensation. This may cause the TV to show poor
picture and/or poor color. Should this occur, allow
moisture to evaporate completely before powering the TV
on.
Securing the TV
Sony strongly recommends taking
easures to
m
toppling over.
Unsecured TVs may topple and result in
pr
or even death.
prevent the TV from
oper
ty damage, serious bodily injury
Preventing the TV from Toppling
• Secure the TV to a wall and/or Stand.
• Do not allow children to play or climb on fu
sets.
• Avoid placing or hanging items on the TV.
• Never install the TV on:
slippery, unstable and/or uneven surfaces.
furniture that can easily be used as steps, such as a
est of
drawers.
ch
• Install the TV where it cannot be pulled, pushed, or
knocked over.
Install the TV so that the TV’s Table-Top Stand does not
•
ude out from the Stand (not supplied). If the
protr
Table-Top Stand protrudes out from the Stand, it may
cause TV set to topple over, fall down, and cause personal
injury or damage to the TV.
rniture and TV
2 Secure the TV to the Stand.
Use the optional hardware listed as follows (not
supplied):
• M6 machine screws (screwed into the TV’s rear cover).
• A screw or similar (attach it to the Stand).
• Rope or chain (strong enough to support the weight of
e TV). Ma
ke sure that there is no excess slack in the
th
rope or chain.
• Route all AC power cords and connecting cables so that
t accessible to curious children.
hey are no
t
Recommended Measures to Secure the
TV
Consider the following measures when securing your TV to
a Stand (not supplied).
1 Secure the Stand for the TV.
Make sure the Stand can adequately support the weight
TV. Use two angle braces (not supplied) to secure
of the
the Stand. For each angle brace use the appropriate
hardware to:
• Attach one side of the angle brace to the wall stud.
• Attach the other side to the Stand.
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4
The length of the M6 machine screw differs depending
ope
or chain diameter. Please refer to below
on the r
illustration.
3 Anchor the TV to the wall by using bolts, wall anchor and
Wall-mount holes
Rope or
chain (not
supplied)
M6 eye bolts (not supplied)
Wall-anchor
(not supplied)
9 mm – 13 mm
TV’s rear cover
M6 eye bolt
US
chain (or rope).
fer to below illustration for M6 eye bolt length.
Please re
Note
• Your TV is shipped with screws attached to the rear of the
TV depending on the TV model. (They are fastened in the
screw holes for wall mounting.) Be sure to remove the
upper two screws prior to anchoring the TV to a wall.
• Securing the TV to the Stand without securing the TV and
tand to
the S
against the TV toppling over. For further protection, be
sure to follow the three measures recommended.
the wall provides minimum protection
The BRAVIA® 4K TV Experience
Thank you for choosing Sony! Your new BRAVIA® TV
opens the door to the “4K TV Experience”. This
document will help you get the most out of your TV.
Please take a moment to register your TV at:
U.S.A.: https://productregistration.sony.com
Canada: https://www.sony.ca/registration
Four Steps to a 4K TV Experience
Set, Source, Sound, and Setup.
1 Set
Now that you have made the best selection in OLED
TV technology
accessories from the packaging before setting up
your TV.
2 Source
To experience the stunning detail of your BRAVI
you need access to HD programming.
• Upgrade your signal or content source to
high-def
provider.
• Bring the astonishing resolution of your Sony 4K
Ul
Player. (The availability depends on region)
• Receive over-the-air HD broadcasts with an
HD-qu
of your TV.
Visit ht
information on antenna selection and setup.
• Discover the wealth of entertainment now available
on super-high r
other Sony HD equipment.
3 Sound
Complete the high-definition experience with a
BRAVIA
receiver from Sony.
4 Setup
Install your TV and connect your sources. To help
assure th
use Ultra High Speed HDMI (High-Definition
Multimedia Interface) cables.
This TV displays all video input
3840 dots × 2160 lines.
Note
• For details of supported formats, refer to the
“Specifications” in this manual.
• For supported PC formats, refer to the online Help Guide.
, be sure to remove all of the
inition (4K) by contacting your HD service
tra HD
TV to life with Sony 4K Ultra HD Blu-ray
ality ant
enna connected directly to the back
tps://www.antennaweb.org for m
esolution Blu-ray Disc™ player and
Sync™ surround sound system or A/V
e highest quality for your HD experience,
signals in a r
A TV,
ore
esolution of
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5
AV Receiver
Speaker cable
S-CENTER
OUT
HDMI
(eARC/ARC)
connection
TV center
speaker
mode
cable
Protecting the TV Screen (OLED TV)
Precautions to Protect the Screen from
Damage
Image retention
OLED TV’s are susceptible to image retention (burn-in) due
to the characteristics of the materials used. Image retention
may occur if images are displayed in the same location on
the screen repeatedly or over extended periods of time.
This is not a malfunction of the TV. Avoid displaying images
that may cause image retention.
The following are examples of images that
may cause image retention:
• Content with black bars either on the top and bottom
and/or the left and right sides of the screen. (for example,
Letterboxed, 4:3 screen, Standard definition)
• Static images such as photos.
• On-screen menus, program guides, channel logos etc.
• Static content from applications.
• On-screen tickers, such as those used for news and
s.
headline
To redu ce t he ri sk o f imag e rete n tion :
• Sony recommends that you turn off the TV normally by
pressing the power button on the remote control or the
TV.
• Fill the screen by changing [Wide mode] to eliminate the
s. Sele
black bar
• Turn off the OSD (On Screen Display) by pressing
the menus from connected equipment.
• Avoid displaying static images with bright colors
inc
luding white), clocks or logos on any portion of the
(
screen.
• Set the picture settings based on the ambient conditions.
The
when viewing content that often displays the station
logos, etc.
The TV has following features to help reduce/prevent
image rete
Pane l refresh
A panel refresh will adjust the panel uniformity. Panel
refresh can be performed and should only be used when
image retention is very noticeable.
Caution:
• The Panel refresh function may affect the panel. Do not
perform P
affect the usable life of the panel.
• Panel refresh takes about one hour to complete.
• A red, green, or blue line may be displayed on the screen
ing th
dur
TV.
• Panel refresh will only work when the room temperature
is be
• The effectiveness of a panel refresh may vary depending
on the image retent
Pixel shift
Automatically moves the image on the screen to prevent
image retention.
Other feature
The screen brightness is automatically reduced when
displaying still images, clocks, bright colors or logos etc.
ct [Wide mode] other than [Normal].
(Control menu) button and select [Info], and turn off
Stan
dard Picture is recommended for home use and
ntion.
anel refresh more than once a year as it may
e Panel refresh, this is not a malfunction of the
twe
en 50 ºF and 104 ºF (10 ºC and 40 ºC).
ion condition.
Using TV as Center Speaker
Note
• Before connecting cables, disconnect the AC
power cord of both TV and AV receiver.
Using TV as Part of Audio
System
Note
• Before connecting cables, disconnect the AC
power cord of both TV and AV receiver.
• Refer to the instruction manual of the Audio
sy
stem with S-C
ENTER OUT terminal for detail.
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6
Remote Control and TV
ȩ
Ȫ
ȫ
Ȭ
Light sensor*
2
MIC
Buzzer*
3
ȯȰ
US
The remote control shape, layout,
availability and function of remote
control buttons may vary depending on
your region/country/TV model/TV
settings*1.
(Power)
TV:
Display TV channel list or switch to
input.
(Quick settings): Display Quick
Settings.
(Input): Display and select the
input source, etc.
(Control menu): Display the
Control menu.
/ / / / : On screen menu
navigation and selection.
(Back)
(Home)
(Google Assistant) /
(Microphone):
Assistant*
+ / – (Volume)
(Mute)*
CH + / – (Channel)
/
(Guide):
Use Google
4*5
.
6
Display the digital
program guide of TV or Cable/Satellite
box*7.
App buttons
(Power)
(It can be found by removing the side
cover)
BUILT-IN MIC SWITCH: Turn on/off the
built-in MIC. (It can be found by
removing the side cover)
Built-in MIC*
4*5*8
: To enable the
built-in MIC, press the Google Assistant
button on the remote control and
follow the on-screen instructions.
Remote Control sensor / Ambient
light sensor / LED
*1 For other remote control models, refer to the
online Help Guide for details.
*2 The remote control backlight will illuminate
wh
light is low. Automatic illumination of the
backlight can be turned off.
*3 The buzzer will emit a sound
remote finder function. Refer to the online
Help Guide for details.
*4 Only for limited region/country/model/
language
*5 Google As
co
*6 Accessibility shortcut is available by pressing
and holding (Mute).
*7 [Cable/Satellite box setup] setting is required.
*8 Power consumption will increase when the
built
ight sensor detects the ambient
en the l
.
sistant requires an Internet
ction.
nne
-in MI
C is enabled as it is always listening.
For more information, refer to
the Help Guide.
Press (Input) on the
remote control and select
[Help]. If [Help]
exist, select [Edit] and add
[Help].
when you use th
does not
e
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7
Guidelines for IR Remote Control
9 mm – 13 mm
Screw (M6)
Wall-Mount Bracket
TV’s rear cover
• Point your remote control directly at the IR
sensor located on your TV.
• Make sure that no objects are blocking
the path between the remote control and
the IR sensor on your TV.
• Fluorescent lamps can interfere with your
remote control; try turning off the
fluorescent lamps.
• If you are having problems with the
remote control, reinsert or replace your
batteries and make sure that they are
correctly inserted.
Installing the TV to the Wall
Using the optional Wall-Mount Bracket
(SU-WL855 only)* (not supplied)
To Customers:
For product protection and safety reasons,
ongly recommends that installation
Sony str
of your TV be performed by Sony dealers or
licensed contractors. Do not attempt to
install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the
insta
llation, periodic maintenance and
examination of this product.
Wall-Mount Bracket Installation
Information
For instructions on Wall-Mount Bracket
installation, see the Installation Information
(Wall-Mount Bracket) on the Sony Customer
Support website for your TV model at the
following address.
https://www.sony.com/am/support
• Follow the instruction guide provided
with the Wall-Mount Bracket for your
model. Sufficient expertise is required in
installing this TV, especially to determine
the strength of the wall for withstanding
the TV’s weight.
• Sony is not liable for any damage or injury
caused by mishandling or improper
installation.
• The length of the screw for Wall-Mount
Bracket differs depending on the
Wall-Mount Bracket thickness. Please
refer to below illustration.
• Be sure to store the unused screws and
Table-Top Stand in a safe place until you
are ready to attach the Table-Top Stand.
Keep the screws away from small
children.
Note
• Read the supplied safety documentation for
additional safety information.
* Only for limited region/country/model.
Using the optional Wall-Mount Bracket
(Except SU-WL855) (not supplied)
This TV’s instruction manual only provides
the steps to prepare the TV for Wall-Mount
installation before it is installed on the wall.
Your TV can be mounted to a wall using a
suitable
Wall-Mount Bracket (not supplied).
If the Table-Top Stand is attached to the TV,
the TV may require detaching the Table-Top
Stand; see “Detaching the Table-Top Stand
from the TV”.
Prepare the TV for the Wall-Mount Bracket
before making cable connections.
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8
For product protection and safety
9 mm – 13 mm
Screw (M6)
Wall-Mount Bracket
TV’s rear cover
Wall-Mount Bracket (not supplied)
Screw (not supplied)
US
reasons, Sony strongly recommends that
installation of your TV on the wall be
performed by qualified professionals. Do
not attempt to install it yourself.
• Follow the instruction guide provided
with the Wall-Mount Bracket for your
model. Sufficient expertise is required in
installing this TV, especially to determine
the strength of the wall for withstanding
the TV’s weight.
• The screws for installing the Wall-Mount
Bracket to the TV are not supplied.
• The length of the screw for Wall-Mount
Bracket differs depending on the
Wall-Mount Bracket thickness. Please
refer to below illustration.
• Refer to the following table for
wall-mount hole pattern.
Wall-mount hole
Model Name
XR-6
5A95K
XR-55A95K
pattern
×
300 × 300 mm
1 Remove the stand cover and
terminal covers.
2 Remove the screws from the rear of
the TV.
3 Attach the Wall-Mount Bracket (not
supplied) using the screws (not
supplied).
• Be sure to store the unused
Table-Top Stand in a safe place until you
are ready to attach the Table-Top Stand.
Keep the screws away from small
children.
Note
• Read the supplied safety documentation for
additional safety information.
• For more detailed information, visit Sony
C
omer Support website.*
ust
* Only for limited region/country/model.
screws and
Note
• If using an electric screwdriver, set the
torque at approximately 1.5 N·m {15 kgf·cm}.
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9
Detaching the Table-Top Stand from
11 7/8 inches
4 inches
(30 cm)
(10 cm)
4 inches
(10 cm)
13
/32 inches
(1 cm)
Leave at least this much space around the set.
11 7/8 inches
4 inches
Leave at least this much space around the set.
4 inches
4 inches
(30 cm)
(10 cm)
(10 cm)
(10 cm)
13
/32 inches
(1 cm)
Air circulation is blocked.
Wall Wall
Air circulation
Do not block the air circulation area.
the TV
To detach the Table-Top Stand from the TV,
remove the screws .
Installed on the wall
Note
• Be careful when lifting the TV as the Table-Top
Stand is detached, the Table-Top Stand may
topple over and cause personal injury.
• Take care when removing the Table-Top Stand
fr
om the TV t
damaging the surface that the TV is sitting on.
• Do not remove the Table-Top Stand for any
r
eason o
accessories on the TV.
• Be sure the TV is vertical before turning on. To
avoid
on the TV with the panel facing down.
• When attaching the Table-Top Stand again, be
su
re
to the original holes on the rear of the TV.
o prevent it from falling over and
ther than to install corresponding
uneven pi
cture uniformity do not power
to fasten the screws (previously removed)
Installing the TV against a
wall or enclosed area
Ventilation
• Never cover the ventilation holes or insert
anything into the cabinet.
• Leave space around the TV set as shown
below.
Installed with stand
Never install the tv set as follows:
Note
• Inadequate ventilation can lead to overheating
of the TV and may cause damage to your TV or
cause a fire.
Using the Camera and
Microphone Unit (supplied)
A software update may be required to use
the Camera and Microphone Unit. For the
latest information about software updates
for your TV, visit:
https://www.sony.com/am/support
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10
Troubleshooting
US
General troubleshooting for issues like:
black screen, no sound, frozen picture, TV
does not respond, or network is lost, do the
following steps.
1 Restart your TV by pressing the power
button on the remote control for about
five seconds. The TV will restart. If the TV
does not recover, try unplugging the AC
power cord then press the power button
on the TV and release it. Wait for two
minutes, and plug in the AC power cord.
Or, press the power button on the TV for
about 40 seconds until the TV turns off.
2 Refer to the Help menu shown below.
3 Connect your TV to the Internet and
perform a software update. Sony
recommends you to keep your TV
software updated. Software updates
provide new features and performance
improvements.
4 Visit Sony support website (information
provided at the end of this manual).
5 Perform the factory data reset.
When you plug in the TV, the TV may not
be able to turn on for a while even if you
press the power button on the remote
control or the TV.
It takes time to initialize the system. Wait
for about one minute, then operate it
again.
How to reset the TV to factory settings
WARNING: The reset will clear all of your
customized settings including the parental
lock setting.
• You can reset the TV to factory settings by
selecting [Factory data reset]. How to
select [Factory data reset], refer to the
online Help Guide.
• To force factory data reset, unplug the AC
power cord. Press and hold button on
the TV, then plug in the AC power cord.
• For security purposes, be sure to remove
all personal and account information
before discarding, selling or passing your
TV to someone else by: unlinking/
unregistering, signing out of and
deactivating all network services as well
as factory reset the TV.
The remote control does not function.
• Replace the batteries.
The parental lock password has been
forgotten.
• Enter 4357 for the PIN and enter the new
PIN.
The screen becomes darker while
watching TV.
• If the whole image or part of the image
remains still, the screen brightness will be
gradually reduced to prevent image
retention. This is not a malfunction of the
TV.
You are concerned about image
retention.
If the same image is displayed repeatedly
or for long periods of time, image retention
may occur. To reduce image retention, we
recommend that you turn off the TV
normally by pressing the power button on
the remote control or the TV.
Note
• Perform Panel refresh only when image
retention is particularly noticeable. Avoid
performing Panel refresh more than once a year
because it may affect the usable life of the
panel.
• Images that include clocks, logos and bright
c
olors (
including white) easily cause image
retention. Avoid displaying these types of
images for long periods of time, otherwise
image retention may occur.
A red, green, or blue line appears on the
screen.
• The Panel refresh has been performed. A
red, green, or blue line may be displayed
on the screen during the Panel refresh.
This is not a malfunction of the TV. Panel
refresh starts after the TV is turned off
and takes about one hour to complete.
The message [Panel refresh did not
finish…] is displayed.
en i) the TV is turned on, ii) the AC
Wh
powe
r cord is unplugged, or iii) the room
temperature falls outside of the range
between 50 ºF and 104 ºF (10 ºC and 40 ºC)
during the Panel refresh, the Panel refresh
is not completed. Please avoid the above
three conditions during the Panel refresh.
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For more information on
troubleshooting, refer to the
Help Guide.
Press (Input) on the
remote control and select
[Help]. I
f [Help] does not
exist, select [Edit] and add
[Help].
Specifications
System
TV system: Depend on your country/area
selection/TV model
NTSC: American TV Standard
ATSC (8VSB Terrestrial): ATSC compliant
8VSB
NEXTGEN TV: ATSC 3.0 compliant (Single
tuner)
QAM on cable: ANSI/SCTE 07 2000 (Does
not include CableCARD functionality)
Channel coverage: Depend on your
country/area selection/TV model
Analog terrestrial: 2 – 69 / Digital
terrestrial: 2 – 69*
Analog Cable: 1 – 135 / Digital Cable:
1 – 135
Panel system: OLED (Organic Light Emitting
Diode) Panel
Speaker output: 20 W + 20 W + 10 W + 10 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac
Bluetooth® Version 4.2
Input/Output jacks
CABLE/ANTENNA
75 ohm external terminal for RF inputs
/ VIDEO IN / S-CENTER SPEAKER IN
Video/Audio input (mini jack)
S-center speaker input (mini jack)
HDMI IN 1/2/3/4 (HDCP 2.3-compatible)
Video:
4096 × 2160p (60 Hz)*
(24 Hz)*2, 3840 × 2160p (60 Hz)*3, 3840 ×
2160p (24, 30 Hz), 1080p (30, 60,
120 Hz), 1080/24p, 1080i (60 Hz), 720p
(30, 60 Hz), 720/24p, 480p, PC
Formats*
3840 × 2160p (120 Hz)*3*
1
2*3
, 4096 × 2160p
4
5
Audio:
In eARC (Enhanced Audio Return
Channel) mode
Refer to the online Help Guide for
details.
Except eARC mode
5.1 channel linear PCM: 32/44.1/48/
88.2/96/176.4/192 kHz 16/20/24 bits,
Dolby Audio, Dolby Atmos, DTS
eARC/ARC (Enhanced Audio Return
Channel/Audio Return Channel) (HDMI IN 3
6
only)*
In eARC mode
Refer to the online Help Guide for
details.
In ARC mode
Two channel linear PCM: 48 kHz 16 bits,
Dolby Audio, Dolby Atmos, DTS
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear
PCM: 48 kHz 16 bits, Dolby Audio, DTS)
1, 2
USB port 1 supports High Speed USB
(USB 2.0)
USB port 2 supports Super Speed USB
(USB 3.2 Gen 1)
LAN
10BASE-T/100BASE-TX connector
(Depending on the operating
environment of the network, connection
speed may differ. The communication
rate and quality are not guaranteed.)
Home Network supported files and
formats*
4
REMOTE
RS-232C mini jack, IR IN mini jack
These jacks are for receiving the external
ol signal.
contr
CENTER SPEAKER IN
Center speaker input terminal
Camera and Microphone Unit
Camera and Microphone Unit terminal
Power and others
Power requirements
110 V – 240 V AC, 50/60 Hz (U.S.A./
Canada 120 V AC, 60 Hz)
Power consumption
In use
XR-65A95K: 396 W
XR-55A95K: 327 W
In standby*7*
Less than 0.5 W with 120 V AC and less
than 0.5 W with 240 V AC
8
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12
Screen size (measured diagonally) (Approx.)
US
XR-65A95K: 163.9 cm / 64.5 inches
(65" class)
XR-55A95K: 138.8 cm / 54.6 inches
(55" class)
Display resolution (horizontal × vertical)
(pixels)
3840 × 2160
Output rating
500 mA (for USB 1), 900 mA (for USB 2)
Dimensions (Approx.) (w × h × d) (mm) /
(inches)
with stand (with camera)
Front position style:
XR-65A95K: 1444 × 851 × 301 / 56 7/8 ×
33 5/8 × 11 7/
XR-55A95K: 1225 × 728 × 280 / 48 1/4 ×
28 3/4 × 11 1/
Back position style:
8
8
XR-65A95K: 1444 × 877 × 282 / 56 7/8 ×
34 5/8 × 11 1/
XR-55A95K: 1225 × 753 × 265 / 48 1/4 ×
29 3/4 × 10 1/
8
2
without stand (with camera)
XR-65A95K: 1444 × 852 × 56 / 56 7/8 ×
33 5/8 × 2 1/
XR-55A95K: 1225 × 729 × 56 / 48 1/4 ×
28 3/4 × 2 1/
4
4
wall-mount hole pattern
300 × 300 mm
wall-mount screw size (mm)
M6 (length: see “Installing the TV to the
Wall”.)
Stand width (Approx.) (mm) / (inches)
XR-65A95K: 1441 / 56 3/
XR-55A95K: 1222 / 48 1/
4
8
Mass (Approx.) (kg) / (lb.)
with stand (with camera)
XR-65A95K: 40.9 / 90.1
XR-55A95K: 31 / 68.3
without stand (without camera)
XR-65A95K: 27 / 59.5
XR-55A95K: 21.2 / 46.7
Others
Camera and Microphone Unit: CMU-BC1M
Power supply: DC 5 V, 500 mA
Lens: F/2.2; Fixed focus
Image sensor: CMOS sensor (2560 × 1920)
Output format:
Visual communication: Max. 1920 ×
1080,
Sensing: 2560 × 1920
Microphone: Microphone × 2
Optional accessories
Wall-Mount Bracket: SU-WL855
Operating temperature: 0 ºC – 40 ºC /
32 ºF – 104 ºF
*1 2 – 36 for NEXTGEN TV scanning range in U.S.A.
*2 When 4096 × 2160p is input and [Wide mode]
is set to [N
3840 × 2160p. To display 4096 × 2160p, set
[Wide mode] setting to [Full 1] or [Full 2].
*3 Refer to the on screen menu to set [HDMI
s
*4 Refer to the online Help Guide for details.
*5 HDMI IN 3 & 4 only. Use the Ultra High Speed
HD
*6 Connect your audio system to the HDMI IN 3 to
r
*7 Specified standby power is reached after the
TV
*8 Standby power consumption will increase
w
Note
• Optional accessories availability depends on
countries/region/TV model/stock.
• Design and specifications are subject to change
w
• Subscriptions for services
be required and additional terms, conditions
and/or charges may apply when using Google
Assistant.
ormal], the resolution is displayed as
al format].
ign
MI Cable to c
oute TV au
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your TV is connected to the network.
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ithout n
onnect.
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Licensing Information
• The terms HDMI, HDMI High-Definition
Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks
of HDMI Licensing Administrator, Inc.
• Dolby, Dolby Vision, Dolby Atmos, Dolby
o, and the double-D symbol are
Audi
trademarks of Dolby Laboratories
Licensing Corporation. Manufactured
under license from Dolby Laboratories.
Confidential unpublished works.
Copyright © 1992-2021 Dolby
Laboratories. All rights reserved.
• Gracenote, the Gracenote logo and
logotype
are either registered trademarks or
trademarks of Gracenote, Inc. in the
United States and/or other countries.
, “Powered by Gracenote” logo
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13
• Google, Google TV and related logos are
trademarks of Google LLC.
• For DTS patents, see http://
patents.dts.com. Manufactured under
license from DTS, Inc. DTS, Digital
Surround, and the DTS logo are registered
trademarks or trademarks of DTS, Inc. in
the United States and other countries. ©
2020 DTS, Inc. ALL RIGHTS RESERVED.
• Netflix is a registered trademark of Netflix,
Inc.
• TUXERA is a registered trademark of
Tuxera Inc. in the US and other countries.
• All other trademarks are the property of
their respective owners.
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