User guide
™
Xperia
E5506/E5553
C5 Ultra
Contents
Getting started............................................................................... 6
About this User guide........................................................................ 6
Overview............................................................................................ 6
Assembly........................................................................................... 7
Screen protection...............................................................................8
Starting your device for the first time.................................................9
Why do I need a Google™ account?.................................................9
Device security.............................................................................11
Making sure your device is protected..............................................11
Screen lock...................................................................................... 11
Unlocking your device automatically............................................... 13
SIM card protection......................................................................... 16
Finding the identification number of your device.............................17
Finding a lost device ....................................................................... 18
Learning the basics...................................................................... 20
Using the touchscreen.....................................................................20
Locking and unlocking the screen................................................... 22
Home screen....................................................................................22
Application screen........................................................................... 24
Navigating applications....................................................................25
Widgets............................................................................................26
Shortcuts and folders...................................................................... 26
Background and themes..................................................................27
Taking a screenshot......................................................................... 28
Notifications..................................................................................... 28
Icons in the status bar..................................................................... 30
Applications overview...................................................................... 32
Battery and maintenance............................................................. 34
Charging your device.......................................................................34
Battery and power management..................................................... 35
Updating your device.......................................................................37
Maintenance using a computer....................................................... 38
Storage and memory....................................................................... 39
Backing up and restoring content....................................................40
Downloading applications............................................................43
Downloading applications from Google Play™............................... 43
Downloading applications from other sources................................ 43
Internet and networks.................................................................. 44
Browsing the web............................................................................ 44
2
Internet and MMS settings ............................................................. 44
Wi-Fi.................................................................................................45
Sharing your mobile data connection.............................................. 47
Controlling data usage.....................................................................49
Selecting mobile networks...............................................................50
Virtual private networks (VPNs)........................................................50
Synchronising data on your device..............................................52
Synchronising with online accounts................................................ 52
Synchronising with Microsoft® Exchange ActiveSync®.................52
Basic settings...............................................................................54
Accessing settings...........................................................................54
Sound, ringtone and volume............................................................54
Do not disturb mode........................................................................ 55
Screen settings................................................................................ 56
Application settings......................................................................... 57
Resetting your applications............................................................. 59
Daydream.........................................................................................59
Language settings............................................................................60
Date and time...................................................................................60
Mobile BRAVIA® Engine..................................................................60
Super-vivid mode.............................................................................61
Enhancing the sound output............................................................61
Multiple user accounts.....................................................................61
Typing text....................................................................................64
On-screen keyboard........................................................................ 64
Phonepad.........................................................................................65
Entering text using voice input........................................................ 66
Editing text....................................................................................... 66
Personalising the on-screen keyboard............................................ 67
Calling.......................................................................................... 69
Making calls..................................................................................... 69
Receiving calls................................................................................. 70
Ongoing calls................................................................................... 72
Using the call log............................................................................. 72
Forwarding calls...............................................................................73
Restricting calls................................................................................73
Multiple calls.................................................................................... 74
Conference calls.............................................................................. 74
Voicemail..........................................................................................75
Emergency calls...............................................................................75
Contacts.......................................................................................76
Transferring contacts....................................................................... 76
3
Searching and viewing contacts......................................................77
Adding and editing contacts............................................................78
Adding medical and emergency contact information......................79
Favourites and groups..................................................................... 80
Sending contact information............................................................81
Avoiding duplicate entries in the Contacts application................... 81
Backing up contacts........................................................................ 81
Messaging and chat.....................................................................83
Reading and sending messages......................................................83
Organising your messages.............................................................. 84
Calling from a message................................................................... 84
Messaging settings.......................................................................... 85
Instant messaging and video chat................................................... 85
Email.............................................................................................86
Setting up email............................................................................... 86
Sending and receiving email messages...........................................86
Organising your email messages.....................................................87
Email account settings.....................................................................88
Gmail™............................................................................................ 88
Music............................................................................................90
Transferring music to your device....................................................90
Listening to music............................................................................90
Music menu..................................................................................... 92
Playlists............................................................................................ 92
Sharing music.................................................................................. 93
Enhancing the sound....................................................................... 93
Recognising music with TrackID™.................................................. 93
FM radio....................................................................................... 95
Listening to the radio....................................................................... 95
Favourite radio channels..................................................................96
Sound settings................................................................................. 96
Camera.........................................................................................97
Taking photos and recording videos................................................97
General camera settings.................................................................. 98
Still camera settings.......................................................................102
Video camera settings................................................................... 105
Photos and videos in Album...................................................... 107
Viewing photos and videos............................................................107
Sharing and managing photos and videos.................................... 108
Editing photos with the Photo editor application...........................109
Editing videos with the Movie Creator application........................ 110
Hiding photos and videos.............................................................. 110
4
Album home screen menu............................................................. 111
Viewing your photos on a map...................................................... 112
Videos.........................................................................................114
Watching videos in the Video application......................................114
Transferring video content to your device..................................... 115
Managing video content................................................................ 115
Movie Creator................................................................................ 115
PS Video service............................................................................ 116
Connectivity............................................................................... 117
Mirroring the screen of your device wirelessly on a TV................. 117
Sharing content with DLNA Certified™ devices............................ 117
Connecting your device to USB accessories................................ 119
NFC................................................................................................119
Bluetooth® wireless technology....................................................121
Travel and maps......................................................................... 124
Using location services.................................................................. 124
Google Maps™ and navigation..................................................... 124
Using data traffic when travelling.................................................. 125
Airplane mode................................................................................125
Calendar and alarm clock.......................................................... 126
Calendar.........................................................................................126
Alarm and clock............................................................................. 127
Accessibility............................................................................... 130
Magnification gestures...................................................................130
Large text....................................................................................... 130
Colour correction........................................................................... 130
Simple Home screen......................................................................130
Hearing aid compatibility............................................................... 131
TalkBack.........................................................................................131
TTY (Teletypewriter) mode............................................................. 131
Support and legal.......................................................................132
Support application....................................................................... 132
Xperia™ Tips..................................................................................132
Help in menus and applications.....................................................132
Running diagnostic tests on your device.......................................132
Restarting, resetting and repairing.................................................133
Help us improve our software........................................................134
Warranty, SAR and usage guidelines.............................................134
Recycling your device....................................................................134
Legal information........................................................................... 134
5
Getting started
About this User guide
This is the Xperia™ C5 Ultra User guide for the Android™ 6.0 software version. If
you're not sure which software version your device is running, you can check it in the
Settings menu.
System and application updates can present the features in your device in another way than
described in this User guide. The Android™ version might not be affected in an update. For
more information about software updates, see
To check the current software version of your device
1
From your Home screen, tap
2
Find and tap Settings > About phone > Android™ version.
To find the model number and name of your device
1
From your Home screen, tap
2
Find and tap
The device model number and name are displayed.
.
.
.
Limitations to services and features
Some of the services and features described in this User guide may not be supported
in all countries or regions, or by all networks or service providers. The GSM
International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the
mobile network. Please contact your network operator or service provider to
determine the availability of any specific service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require
access to the internet. You may incur data connection charges when you connect to
the internet with your device. Contact your wireless service provider for more
information.
Updating your device
on page 37.
Overview
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1. Charging/Notification light
2. Proximity/Light sensor
3. Ear speaker
4. Front camera lens
5. Front camera light
6. Power key
7. Volume/Zoom key
8. Camera key
9. Speaker
Assembly
Your device only supports nano SIM cards.
10. Main camera lens
11. Headset jack
12. Main Wi-Fi/Bluetooth antenna area
13. GPS antenna area
14. Main camera light
15. Second microphone
16. NFC™ detection area
17. Nano SIM/Memory card slot cover
18. Main microphone
19. Charger/USB cable port
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To insert the nano SIM card
If you insert a nano SIM card while the device is powered on, the device restarts automatically.
1
Open the cover for the nano SIM card and memory card slots.
2
Drag out the nano SIM card tray using your fingernail.
3
Place the nano SIM card in the tray, then re-insert the tray.
4
Close the cover.
To insert a memory card
1
Open the cover for the nano SIM card and memory card slots.
2
Place the memory card in the memory card slot, then push the memory card all
the way into the slot until you hear a clicking sound.
3
Close the cover.
Make sure you insert the memory card in the correct orientation.
To remove the nano SIM card
1
Open the cover for the nano SIM card and memory card slots.
2
Drag out the nano SIM card tray using your fingernail.
3
Remove the nano SIM card, then re-insert the tray.
4
Close the cover.
To remove the memory card
1
Turn off the device and detach the memory card slot cover.
2
Press the memory card inwards and then release it immediately.
3
Draw the memory card fully outwards and remove it.
4
Re-attach the cover.
You can also remove the memory card without turning the device off as described in step 1.
To use this method, you must first unmount the memory card. Tap Settings > Storage, then
tap beside SD card, then follow the rest of the instructions above.
Screen protection
Before using your device, remove the protection
It is recommended to protect your device with a Sony branded screen cover or a
protector intended for your Xperia™ model. The use of third party screen protection
accessories may prevent your device from working correctly by covering sensors,
lenses, speakers, or microphones and can invalidate the warranty.
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film by pulling up on the protruding tab.
8
Starting your device for the first time
It is recommended that you charge the battery for at least 30 minutes before starting
up your device for the first time. You can still use your device while it is charging, see
Charging your device
The first time you start your device, a setup guide helps you to configure basic
settings, personalise your device and sign in to your accounts, for example a
Google™ account.
To turn on the device
1
Press and hold down the power key
2
Enter your SIM card PIN when requested, then tap .
3
Wait a while for the device to start.
on page 34.
until the device vibrates.
To turn off the device
1
Press and hold down the power key
2
In the options menu, tap Power off.
It may take a while for the device to shut down.
until the options menu opens.
Why do I need a Google™ account?
Your Xperia™ device from Sony runs on the Android™ platform developed by
Google™. A range of Google™ applications and services is available on your device
when you purchase it, for example, Gmail™, Google Maps™, YouTube™ and the
Play Store™ application, which gives you access to the Google Play™ online store
for downloading Android™ applications. To get the most out of these services, you
need a Google™ account. For example, a Google™ account enables you to do all of
the following:
•
Download and install applications from Google Play™.
•
Synchronise your email, contacts and calendar using Gmail™.
•
Chat with friends using the Hangouts™ application.
•
Synchronise your browsing history and bookmarks using the Google Chrome™ web
browser.
•
Identify yourself as the authorised user after a software repair using Xperia™
Companion.
•
Remotely find, lock or clear a lost or stolen device using the my Xperia™ or
Android™ Device Manager services.
For more information about Android™ and Google™, go to
http://support.google.com
.
It is crucial that you remember your Google™ account username and password. In some
situations, you may need to identify yourself for security reasons using your Google™ account.
If you fail to give your Google™ username and password in such situations, your device is
locked. Also, if you have more than one Google™ account, make sure to enter the details for
the relevant account.
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To set up a Google™ account on your device
1
From your Home screen, tap .
2
Find and tap Settings > Accounts > Add account > Google.
3
Follow the registration wizard to create a Google™ account, or sign in if you
already have an account.
You can also sign in to or create a Google™ account from the setup guide the first time you
start your device. Or you can go online and create an account at
www.google.com/accounts
To remove a Google™ account
1
From your Home screen, tap .
2
Tap Settings > Accounts > Google.
3
Select the Google™ account that you want to remove.
4
5
> Remove account.
Tap
Tap Remove account again to confirm.
If you remove your Google™ account, any security features that are linked to your Google™
account will no longer be available.
If you are lending your device to someone to use for an extended period, it is recommended
to remove your Google™ account from the device.
.
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Device security
Making sure your device is protected
Your device includes several security options, strongly recommended in case of loss
or theft.
These options are as follows:
•
Set a secure screen lock on your device using a PIN, password or pattern to prevent
anyone from accessing or resetting your device. For more information, see
lock
on page 11.
•
Add a Google™ account to prevent others from using your device if it gets stolen or
wiped. For more information, see
•
Activate either the “Protection by my Xperia” or the Android™ Device Manager web
Why do I need a Google™ account?
service. Using one of these services, you can remotely locate, lock or clear a lost
device. For more information, see
Finding a lost device
on page 18 .
Verifying the ownership of your device
Certain protection features require you to either unlock your screen with your PIN,
password, pattern, or enter your Google™ account information. Below are examples
of protection features and some of the required credentials:
Screen
on page 9.
Factory Data
Reset
protection
Protection by
my Xperia
You must unlock your screen before you are allowed to perform a
Factory Data Reset.
If you remotely reset your device using this service, you must enter
the username and password for a Google™ account associated with
the service. The device must be connected to the internet before the
setup process can be completed. Otherwise, you will not be able to
use your device after the reset.
Android™
Device
Manager
If you remotely reset your device using this service, you must enter
the username and password for a Google™ account. The device must
be connected to the internet before the setup process can be
completed. Otherwise, you will not be able to use your device after
the reset.
Software repair
If you use the Xperia™ Companion software to perform a software
repair, you’re asked to enter your Google™ account username and
password when you start the device after the repair is complete.
For Android™ Device Manager, it is necessary to enter information from a Google™ account.
This can be any Google™ account which you have set up on the device as an owner. If you
cannot provide the relevant account information during a setup process, you won't be able to
use the device at all.
Screen lock
There are several screen lock options available. The security level of each lock type is
listed below in order of weakest to strongest:
•
Swipe – no protection, but you have quick access to the Home screen.
•
Pattern – draw a simple pattern with your finger to unlock your device.
•
PIN – enter a numeric PIN of at least four digits to unlock your device.
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•
Password – enter an alpha-numeric password to unlock your device.
It is very important that you remember your screen unlock pattern, PIN or password. If you
forget this information, it may not be possible to restore important data such as contacts and
messages.
If you have set up a Microsoft® Exchange ActiveSync® (EAS) account on your Xperia™
device, the EAS security settings may limit the lock screen type to only a PIN or password.
This occurs when your network administrator specifies a specific lock screen type for all EAS
accounts for security reasons. Contact the network administrator of your company or
organisation to check what network security policies are in effect for mobile devices.
To change your screen lock type
1
From yourHome screen, tap .
2
Find and tap Settings > Lock screen & security > Screen lock.
3
Follow the instructions on your device.
To create a screen lock pattern
1
From yourHome screen, tap
2
Find and tap Settings > Lock screen & security > Screen lock > Pattern.
3
Follow the instructions on your device.
If you enter an incorrect lock pattern five times in a row, you must wait 30 seconds before
trying again.
.
To change the screen lock pattern
1
From your Home screen, tap .
2
Find and tap Settings> Lock screen & security > Screen lock.
3
Draw your screen unlock pattern.
4
Tap Pattern and follow the instructions on your device.
To create a screen lock PIN
1
From your Home screen, tap .
2
Find and tap Settings > Lock screen & security > Screen lock > PIN.
3
Enter a numeric PIN, then tap Continue.
4
Re-enter and confirm your PIN, then tap OK.
To create a screen lock password
1
From your Home screen, tap .
2
Find and tap Settings > Lock screen & security > Screen lock > Password.
3
Enter a password, then tap Continue.
4
Re-enter and confirm your password, then tap OK.
To activate the Swipe unlock function
1
From your Home screen, tap
2
Find and tap Settings > Lock screen & security > Screen lock.
3
Draw your screen unlock pattern, or enter your PIN or password depending on
.
which of these screen lock types is enabled.
4
Tap Swipe, then tap Yes, remove.
Resetting a forgotten screen lock
If you’ve forgotten your screen lock PIN, password or pattern, you may be able to
reset it using the Protection by my Xperia service. No content on your device is lost
after you have performed a screen lock reset using this service.
To activate the Protection by my Xperia service, see
page 18.
Finding a lost device
on
12
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To reset the screen lock using Protection by my Xperia
1
Make sure you know your Google™ account username and password and that
you have enabled the Protection by my Xperia service on your device.
2
Go to
myxperia.sonymobile.com
3
Sign in using the same Google™ account that you have set up on your device.
4
Click the picture of your device under Your devices.
5
Select Protect or Change PIN2 to replace the current screen lock with a new
using any internet-connected device.
PIN code.
6
Follow the on-screen instructions provided by Protection by my Xperia.
Depending on your security settings, your device may lock after a screen lock reset. You then
need to enter your Google™ account username and password in order to use the device.
Unlocking your device automatically
The Smart Lock feature may not be available in every market, country or region.
The Smart Lock feature makes unlocking your device easier by letting you set it to
unlock automatically in certain situations. You can keep your device unlocked, for
example, when it’s connected to a Bluetooth® device or when you’re carrying it with
you.
You can set Smart Lock to keep your device unlocked using the following settings:
•
Trusted face: Unlock your device by looking at it.
•
Trusted voice: Set up voice recognition to search in any screen.
•
Trusted devices: Keep your device unlocked when a trusted Bluetooth® or NFC
device is connected.
•
Trusted places: Keep your device unlocked when you're in a trusted location.
•
On-body detection: Keep your device unlocked when you're carrying your device with
you.
You have to manually unlock your device when you don't use it for 4 hours and after
you restart it.
The Smart Lock feature is developed by Google™ and the exact functionality may change over
time due to updates from Google™.
To enable Smart Lock
1
Set a pattern, PIN or password as a screen lock if you have not already done
so.
2
From your Home screen, tap .
3
Find and tap Settings > Lock screen & security > Trust agents.
4
Tap the Smart Lock (Google) slider to the right.
5
Tap the back arrow next to Trust agents.
6
Find and tap Smart Lock.
7
Enter your pattern, PIN or password. You need to enter this screen lock any
time you want to change your Smart Lock settings.
8
Select a Smart Lock type.
Setting when to keep the device automatically unlocked
You can set Smart Lock to keep your device unlocked using the following settings:
•
Trusted devices — Keep your device unlocked when a trusted Bluetooth® or NFC
device is connected.
•
Trusted places — Keep your device unlocked when you're in a trusted location.
•
Trusted voice — Set up voice recognition to search in any screen.
•
On-body detection — Keep your device unlocked when you're carrying your device
with you.
You have to manually unlock your device when you don't use it for 4 hours and after
you restart it.
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Connecting to trusted Bluetooth® devices
You can designate a connected Bluetooth® device as a trusted device and keep your
Xperia™ device unlocked while it’s connected to it. So if you have Bluetooth®
devices that you connect to regularly, for example, a car speaker or home
entertainment system, a Bluetooth® watch or a fitness tracker, you can add them as
trusted devices and bypass the added security of the lockscreen to save time. This
feature is suitable if you’re normally in a relatively secure place when you use these
devices. In some cases, you may still need to manually unlock your device before a
trusted device can be connected.
It is not recommended to add devices that are constantly connected to your device as trusted
devices, for example, Bluetooth® keyboards or cases.
As soon as a trusted Bluetooth® device is switched off or moves out of range, your screen
locks and you need your PIN, pattern or password to unlock it.
To add a trusted Bluetooth® device
1
Make sure your device is paired and connected to the Bluetooth® device that
you want to add as a trusted device.
2
Find and tap Settings > Lock screen & security > Smart Lock > Add trusted
device > Bluetooth.
3
Tap a device name to select it from the list of connected devices. Only paired
devices appear in this list.
4
Depending on the security of your connection, you may need to manually
unlock your device before the trusted device can keep it unlocked.
To remove a trusted Bluetooth® device
1
From your Home screen, tap
2
Find and tap Settings > Lock screen & security > Smart Lock > Trusted
.
devices.
3
Tap the device that you want to remove.
4
Tap Remove trusted device.
Making sure you're secure when using trusted devices
Different Bluetooth® devices support different Bluetooth® standards and security
capabilities. There's a possibility that someone could keep your Xperia™ device
unlocked by imitating your Bluetooth® connection, even if your trusted device is no
longer nearby. Your device is not always able to determine whether your connection
is secure from someone trying to imitate it.
When your device can't determine whether you're using a secure connection, you'll
get a notification on your Xperia™ device and may need to manually unlock it before
the trusted device can keep it unlocked.
Bluetooth® connectivity range can vary depending on factors like the model of your device,
the connected Bluetooth® device, and your environment. Depending on these factors,
Bluetooth® connections can work over distances up to 100 metres.
Connecting to trusted places
When the Trusted places feature is set up, the lock screen security on your Xperia™
device gets disabled when you are in a designated trusted location. For this feature to
work, you must have an internet connection (preferably over Wi-Fi) and allow your
device to use your current location.
To set up trusted places, first make sure that high accuracy location mode or batterysaving location mode is enabled on your device before you add home or custom
locations.
The exact dimensions of a trusted location are an estimate and may extend beyond the
physical walls of your home or other areas that you have added as a trusted locations. This
feature can keep your device unlocked within a radius of up to 80 metres. Also be aware that
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location signals can be replicated or manipulated. Someone with access to specialised
equipment could unlock your device.
To add your home location
1
Make sure Location services are turned on and that you are using either the
High accuracy or Battery saving Location mode setting.
2
From your Home screen, tap .
3
Find and tap Settings > Lock screen & security > Smart Lock > Trusted places
> Home.
4
Tap Turn on this location.
To edit your home location
1
Make sure Location services are turned on and that you are using either the
High accuracy or Battery saving setting.
2
From your Home screen, tap
3
Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4
Select your home location.
5
Tap Edit.
6
In the search bar, enter the location that you want to use as your home
.
location.
If other residences share your street address, you can add the actual location of your home
within the building complex as a custom place.
To remove your home location
1
Make sureLocation services are turned on and that you are using either the
High accuracy or Battery saving setting.
2
From your Home screen, tap .
3
Find and tap Settings > Lock screen & security > Smart Lock > Trusted places
> Home.
4
Tap Turn off this location.
Using custom locations
You can add any location as a trusted, custom place where your device can remain
unlocked.
To add a custom place
1
Make sure location mode is turned on and that you are using either the High
accuracy or Battery saving setting.
2
From your Home screen, tap .
3
Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4
Tap Add trusted place.
5
To use your current location as a trusted, custom place, tap Select this
location.
6
Alternatively, to enter another location, tap the magnifying glass icon and type
the address. Your device searches for the entered location. To use the
suggested address, tap the address.
7
To fine-tune the location, tap the back arrow next to the address, drag the
location pin to the desired location, then tap Select this location.
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To edit a custom place
1
Make sure location mode is turned on and that you are using either the High
accuracy or Battery saving setting.
2
From your Home screen, tap .
3
Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4
Select the place that you want to edit.
5
Tap Edit Address.
6
To enter another location, tap the magnification glass icon and type the
address. Your device searches for the entered location. To use the suggested
address, tap the address.
7
To fine-tune the location, tap the back arrow next to the address, then drag the
location pin to the desired location, then tap Select this location.
To remove a custom place
1
Make sure location mode is turned on and that you are using either the High
accuracy or Battery saving setting.
2
From your Home screen, tap
3
Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
4
Select the place that you want to remove.
5
Tap Delete.
.
Keeping your device unlocked while you’re carrying it
Using the On-body detection feature, you can keep your device stay unlocked while
you have it on you, for example, if you're carrying it in your hand, pocket or bag. The
accelerometer in your device keeps your device unlocked when it senses that it's
being carried. The device locks when the accelerometer detects that the device has
been put down.
The On-body detection feature can't distinguish whose body is connected. If you give your
device to someone else while it's unlocked using On-body detection, your device may stay
unlocked for the other user. Keep in mind that On-body detection as a security feature is less
secure than a pattern, PIN, or password.
To enable or disable On-body detection
1
From your Home screen, tap .
2
Find and tap Settings > Lock screen & security > Smart Lock > On-body
detection.
3
Tap the slider to enable or disable the function.
Using On-body detection
When you use the On-body detection feature, you need to be aware of the following
behaviours:
•
When your device senses that it's on your body, it stays unlocked after you unlock it.
•
Any time you put your device down and it senses that it's no longer on your body,
your device locks automatically.
•
After you put your device down, for example, if you place it on a table, your device
can take up to one minute to lock.
•
After you get into a car, bus, train or other land vehicles, your device can take
between 5 and 10 minutes to lock.
•
Note that when you get on an airplane or a boat (or other non-land based vehicles),
your device may not lock automatically, so make sure to lock it manually if needed.
•
When you pick up your device again or get out of the vehicle, just unlock it once and
your device then stays unlocked for as long as you have it on you.
SIM card protection
You can lock and unlock each SIM card that you use in your device with a PIN
(Personal Identification Number). When a SIM card is locked, the subscription linked
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to the card is protected against misuse, meaning that you have to enter a PIN every
time you start your device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You
then need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN and
PUK are supplied by your network operator.
To set up or remove a SIM card lock
1
From the Home screen, tap .
2
Find and tap Settings > Lock screen & security > Set up SIM card lock.
3
Tap the Lock SIM card slider to enable or disable the SIM card lock.
4
Enter the SIM card PIN and tap OK. The SIM card lock is now active and you
will be prompted to enter the PIN every time you restart the device.
To change the SIM card PIN
1
From the Home screen, tap
2
Find and tap Settings > Lock screen & security > Set up SIM card lock.
3
Tap Change SIM PIN.
4
Enter the old SIM card PIN and tap OK.
5
Enter the new SIM card PIN and tap OK.
6
Re-type the new SIM card PIN and tap OK.
.
To unlock a blocked SIM card using the PUK code
1
Enter the PUK code and tap
2
Enter a new PIN code and tap
3
Re-enter the new PIN code and tap .
.
.
If you enter an incorrect PUK code too many times, you need to contact your network operator
to get a new SIM card.
Finding the
identification number of your device
Your device has a unique ID (identification) number. In your device, this number is
referred to as the IMEI (International Mobile Equipment Identity). You should keep a
copy of this number. You may require it, for example, when you access the Xperia™
Care support service and need to register your device. Also, if your device is stolen,
some network providers can use this number to stop the device from accessing the
network in your country.
To view your IMEI number on the label tray
1
Detach the memory card slot cover.
2
If a memory card is inserted in your device, unmount the memory card or turn
off the device, then remove the memory card.
3
Insert the tip of an unfolded paper clip (or a similar object with a long, fine tip)
into the groove in the label tray and then drag out the tray. The IMEI number is
displayed on the tray.
For detailed information about how to remove the memory card, see
card
on page 8.
To view the IMEI number, you can also open the phone dialer and enter *#06#.
To remove the memory
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To view your IMEI number via the device settings
1
From your Home screen, tap .
2
Find and tap Settings > About phone > Status > IMEI information.
Finding a lost device
If you have a Google™ account, the “Protection by my Xperia” web service can help
you locate and secure your device if you ever lose it. If you have activated this service
on your device, you can:
•
Locate your device on a map.
•
Sound an alert even if the device is in Do not disturb mode.
•
Remotely lock the device and make the device display your contact details to anyone
who finds it.
•
Remotely clear the internal and external memory of the device as a last resort.
If you’ve cleared the internal memory of the device using the “Protection by my Xperia” web
service, you must sign in to a Google™ account that was previously synced on this device the
next time you turn on the device.
The “Protection by my Xperia” service may not be available in all countries or regions.
To activate Protection by my Xperia
1
Make sure you have an active data connection, and enable location services
on your device.
2
From your Home screen, tap .
3
Find and tap Settings > Lock screen & security > Protection by my Xperia >
Activate.
4
Mark the checkbox to agree to the terms and conditions of the service, then
tap Accept.
5
If prompted, sign in to your Google™ account, or create a new account if you
don’t already have one.
6
To verify that Protection by my Xperia can locate your device, go to
myxperia.sonymobile.com
and sign in using the Google™ account that you are
using on your device.
If you are sharing a device with multiple users, note that the Protection by my Xperia service is
only available to the user who is logged in as the owner.
Finding a lost device using Android™ Device Manager
Google™ offers a location and security web service called Android™ Device
Manager. You can use it in parallel with, or as an alternative to, the Protection by my
Xperia service. If you lose your device, you can use Android™ Device Manager to:
•
Find and show where your device is located.
•
Ring or lock your device, erase everything on it, or add a phone number to the lock
screen.
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For additional information about Android™ Device Manager, go to
www.support.google.com
Android™ Device Manager does not work if your device is turned off or if it does not have a
connection to the internet. The Android™ Device Manager service may not be available in all
countries or regions.
.
To activate Android™ Device Manager
1
If you are using a device with multiple users, make sure that you are logged in
as the owner.
2
Make sure that you have an active data connection and that location services
are enabled.
3
From your Home screen, tap
4
Find and tap Settings > Google > Security.
5
Drag the sliders beside Remotely locate this device and Allow remote lock and
.
erase to the On position.
6
If prompted, agree to the terms and conditions by tapping Activate.
7
To verify that Android™ Device Manager can locate your device after you
activate the service, go to
www.android.com/devicemanager
and sign in using
your Google™ account.
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Learning the basics
Using the touchscreen
Tapping
•
Open or select an item.
•
Mark or unmark a checkbox or option.
•
Enter text using the on-screen keyboard.
Touching and holding
•
Move an item.
•
Activate an item-specific menu.
•
Activate selection mode, for example, to select several items from a list.
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Pinching and spreading
•
Zoom in or out on web pages, photos and maps, and when you’re taking photos or
shooting videos.
Swiping
•
Scroll up or down a list.
•
Scroll left or right, for example, between Home screen panes.
•
Swipe left or right to reveal more options.
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Flicking
•
Scroll quickly, for example, in a list or on a web page. You can stop the scrolling
movement by tapping the screen.
Locking and unlocking the screen
When your device is on and left idle for a set period of time, the screen darkens to
save battery power and locks automatically. This lock prevents unwanted actions on
the touchscreen when you are not using it. When you buy your device, a basic screen
swipe lock is already set. This means that you have to swipe left or upwards on the
screen to unlock it. You can change the security settings later and add other kinds of
locks. See
Screen lock
on page 11.
To activate the screen
•
Briefly press the power key
To lock the screen
•
When the screen is active, briefly press the power key
.
.
Home screen
The Home screen is the starting point for using your device. It's similar to the desktop
on a computer screen. Your Home screen can have up to seven panes, which extend
beyond the regular screen display width. The number of Home screen panes is
represented by a series of dots at the lower part of the Home screen. The highlighted
dot shows the pane that you are currently in.
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1 Introduction to Xperia™ widget — Tap to open the widget and select a task such as copying content
from your old device or setting up Xperia™ services
2 Dots — Represents the number of Home screen panes
To go to the Home screen
•
Press
.
To browse the Home screen
Home screen panes
You can add new panes to your Home screen (up to a maximum of seven panes) and
delete panes. You can also set the pane that you want to use as the main Home
screen pane.
To set a pane as the main Home screen pane
1
Touch and hold any area on your Home screen until the device vibrates.
2
Flick left or right to browse to the pane that you want to set as your main Home
screen pane, then tap in the top left corner of the screen.
To add a pane to your Home screen
1
Touch and hold any area on your Home screen until the device vibrates.
2
To browse the panes, flick all the way to the right or left, then tap
.
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To delete a pane from your Home screen
1
Touch and hold any area on your Home screen until the device vibrates.
2
Flick left or right to browse to the pane that you want to delete, then tap on
the top right corner of the pane.
Home screen settings
You can use the Settings shortcut to adjust some basic Home screen settings. For
example, you can adjust the size of icons on your Home screen.
To uninstall an application from the Home screen
1
Touch and hold any area on your Home screen until the device vibrates.
2
Flick left or right to browse the panes. All uninstallable applications are
indicated by .
3
Tap the application that you want to uninstall, then tap Delete.
Some apps indicated by can only be disabled and not uninstalled. Disabling an app deletes
all data, but the app can be enabled again from Settings > Apps.
To adjust the size of icons on your Home screen
1
Touch and hold any area on your Home screen until the device vibrates, then
.
tap
2
Tap Icon size, then select an option.
Application screen
The Application screen, which you open from the Home screen, contains the
applications that come pre-installed on your device as well as applications that you
download.
To view all applications on the Application screen
1
From your Home screen, tap .
2
Flick left or right on the Application screen.
To open an application from the Application screen
•
Flick left or right to find the application, and then tap the application.
To search for an application from the Application screen
1
When the Application screen is open, tap Search applications.
2
Enter the name of the application that you want to search for.
To open the Application screen menu
•
When the Application screen is open, tap
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.
24
To move an application on the Application screen
1
When the Application screen is open, tap .
2
Make sure that Own order is selected under Sort apps.
3
Touch and hold the application until the device vibrates, then drag it to the new
location.
To add an application shortcut to the Home screen
1
On the Application screen, touch and hold an application icon until the device
vibrates, then drag the icon to the top of the screen. The Home screen opens.
2
Drag the icon to the desired location on the Home screen, then release it.
To arrange applications on the Application screen
1
When the Application screen is open, tap
2
Tap Sort apps, then select an option.
.
To uninstall an application from the Application screen
1
Touch and hold any area on the Application screen until the device vibrates. All
applications that can be uninstalled are then indicated by
2
Select the application that you want to uninstall, then tap Delete.
Some apps indicated by can only be disabled and not uninstalled. Disabling an app deletes
all data, but the app can be enabled again from Settings > Apps.
.
Navigating applications
You can navigate between applications using the navigation keys, the favourites bar,
and the recently used applications window, which lets you switch easily between all
recently used applications. The navigation keys are the Home key, the Recent apps
key and the Back key. Some applications get closed when you press the Home key
to exit while others are paused or continue to run in the background. If an application
is paused or running in the background, you can continue where you left off the next
time you open the application.
1 Recently used applications window – Open a recently used application
2 Favourites bar – Use a shortcut to access applications or widgets
3 Recent apps key – Open the recently used applications window and the favourites bar
4 Home key – Exit an application and go back to the Home screen
5 Back key – Go back to the previous screen within an application or close the application
To open the recently used applications window
•
Press
.
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To close all the recently used applications
•
Tap and then tap .
To open a menu in an application
•
While using the application, press .
A menu is not available in all applications.
Widgets
Widgets are small applications that you can use directly on your Home screen. They
also function as shortcuts. For example, the Weather widget allows you to see basic
weather information directly on your Home screen. But when you tap the widget, the
full Weather application opens. You can download additional widgets from Google
Play™.
To add a widget to the Home screen
1
Touch and hold an empty area on your Home screen until the device vibrates,
then tap Widgets.
2
Find and tap the widget that you want to add.
To resize a widget
1
Touch and hold a widget until it becomes selected, then release the widget. If
the widget can be resized, for example, the Calendar widget, then a highlighted
frame and resizing dots appear.
2
Drag the dots inward or outward to shrink or expand the widget.
3
To confirm the new size of the widget, tap anywhere on the Home screen.
To move a widget
•
Touch and hold the widget until it becomes selected, then drag it to the new
location.
To remove a widget
•
Touch and hold the widget until the device vibrates, then drag it to Remove
from home screen.
Shortcuts and folders
Use shortcuts and folders to manage your applications and keep your Home screen
tidy.
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Shortcuts and folders overview
1 Access an application by using a shortcut
2 Access a folder containing applications
To add an application shortcut to your Home screen
1
Touch and hold an empty area on your Home screen.
2
In the customisation menu, tap Widgets > Shortcuts.
3
Scroll through the list of applications and select an application. The selected
application gets added to the Home screen.
To move an item on the Home screen
•
Touch and hold the item until the device vibrates, then drag the item to the new
location.
To remove an item from the Home screen
•
Touch and hold the item until the device vibrates, then drag the item to
Remove from home screen on the top of the screen.
To create a folder on the Home screen
•
Touch and hold an application icon or a shortcut until the device vibrates, then
drag and drop it on top of another application icon or shortcut.
To add items to a folder on the Home screen
•
Touch and hold an item until the device vibrates, then drag the item to the
folder.
To rename a folder on the Home screen
1
Tap the folder to open it.
2
Tap the folder's title bar to show the Folder name field.
3
Enter the new folder name and tap Done.
Background and themes
You can adapt the Home screen to your own style using wallpapers and themes.
To change your Home screen wallpaper
1
Touch and hold an empty area on your Home screen until the device vibrates.
2
Tap Wallpapers and select an option.
To set a theme
1
Touch and hold an empty area on your Home screen until the device vibrates.
2
Tap Themes.
3
Select an option and follow the instructions in your device.
When you change a theme, the background also changes in some applications.
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Taking a screenshot
You can capture still images of any screen on your device as a screenshot.
Screenshots you take are automatically saved in Album.
To take a screenshot
1
Press and hold down the power key until a prompt window appears.
2
Tap .
You can also take a screenshot by pressing and holding the power key and volume down key
at the same time. Once the screenshot is captured, you can release the keys.
To view your screenshot
•
Drag the status bar fully downwards, then tap the screenshot you want to view.
You can also view your screenshots in the Album application.
Notifications
Notifications inform you of events such as new messages and calendar notifications
as well as activities in progress such as file downloads. Notifications appear in the
following places:
•
The status bar
•
The Notification panel
•
The lock screen
To open or close the Notification panel
1
To open the Notification panel, drag the status bar downwards.
2
To close the Notification panel, drag the panel upwards.
To take action on a notification in the Notification panel
•
Tap the notification.
To dismiss a notification from the Notification panel
•
Place your finger on a notification and flick left or right.
To expand a notification on the Notification panel
•
Drag the notification downwards.
notifications are expandable.
Not all
To clear all notifications from the Notification panel
•
Scroll to the bottom of the list of applications, then tap .
To take action on a notification from the lock screen
•
Double-tap the notification.
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To dismiss a notification from the lock screen
•
Place your finger on the notification and flick left or right.
To expand a notification on the lock screen
•
Drag the notification downwards.
Not all notifications are expandable.
Managing notifications on the lock screen
You can set up your device so that only selected notifications get displayed on your
lock screen. You can make all notifications and their content accessible, hide
sensitive content for all notifications or specific apps, or choose not to show any
notifications at all.
To select the notifications to display on the lock screen
1
From your Home screen, tap
2
Find and tap Settings > Sound & notification > When device is locked.
3
Select an option.
.
Notification display options on the lock screen
Show all
notification content
Hide sensitive
notification content
Don't show
notifications at all
Get all notifications on the lock screen. When you have this setting turned on, keep
in mind that all content (including the content of incoming emails and chat
messages) will be visible on your lock screen unless you designate the relevant
apps as Hide sensitive content in the App notifications settings menu.
You must have a PIN, password, or pattern set up as your screen lock in order for
this setting to be available. Contents hidden is displayed on the lock screen when
sensitive notifications arrive. For example, you'll get a notification for an incoming
email or chat, but the content won't be visible on your lock screen.
You won't get any notifications on the lock screen.
Setting the notification level for an app
You can set different notification behaviour for individual applications. For example,
you can block all email notifications, prioritise Facebook™ notifications and make the
content of messaging notifications invisible on the lock screen.
To set the notification level for an app
1
From your Home screen, tap .
2
Find and tap Settings > Sound & notification > App notifications.
3
Select the app for which you want to change the notification settings.
4
Drag the relevant slider to the right.
Notification levels and options for specific applications
Block all
Treat as priority
Allow peeking
Never show notifications for the selected app.
Receive the selected app’s notifications when Do not disturb is set to Priority only.
Let the selected app emphasise certain notifications by sliding them briefly into view on
the current screen.
Notification light
The notification light informs you about battery status and some other events. For
example, a flashing white light means there is a new message or a missed call. The
notification light is enabled by default but can be disabled manually.
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When the notification light is disabled, it only lights up when there is a battery status warning,
for example, when the battery level goes below 15 percent.
To enable or disable the notification light
1
From your Home screen, tap .
2
Find and tap Settings > Sound & notification.
3
Tap the Notification light slider.
Icons in the status bar
Status icon
No SIM card
Signal strength
No signal
Roaming
Sending and downloading LTE data
Sending and downloading GPRS data
Sending and downloading EDGE data
Sending and downloading 3G data
Sending and downloading HSPA+ data
A Wi-Fi connection is enabled and data is being transmitted
A Wi-Fi connection is enabled but there is no internet connection.
This icon also appears when you are trying to connect to a secured Wi-Fi
network. After a successful login, the exclamation mark disappears.
If Google™ is blocked in your area, the exclamation mark may appear even
when the device is connected to a Wi-Fi network and there is a working
internet connection.
Battery status
The battery is charging
STAMINA mode is activated
Ultra STAMINA mode is activated
Airplane mode is activated
The Bluetooth® function is activated
The microphone is muted
The speakerphone is on
Do not disturb mode is activated
Vibrate mode
An alarm is set
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