Sony Xperia 1 III Users guide
Important information
About warranty
Limit
ed warranty
Subject to the conditions of this limited warranty, Sony Corporation, or its relevant local aliate warrants
this device to be free from defects in design, material and workmanship at the time of its original purchase
by a consumer.
Should your device need warranty service, please return it to the dealer from whom it was purchased or
contact your local Sony repair partner.
If, during the warranty period, your device fails to operate under normal use and service, due to defects in
design, materials or workmanship, authorised Sony distributors or service partners in the country/region
where you purchased your device, will, at their discretion, either repair, replace or refund the purchase price
of the device in accordance with the terms and conditions stated herein.
Sony and its service partners reserve the right to charge a handling fee if a returned device is found out of
warranty according to the conditions stated herein.
The warranty and conditions for some countries and regions are described separately in
specic terms of warranty
Note
Some of your personal settings, downloads and other information may be lost when your device is repaired or
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eplaced. At present, Sony may be prevented by applicable law, other regulation or technical restrictions from making a
backup copy of certain downloads. Sony does not take any responsibility for any lost information of any kind and will
not reimburse you for any such loss. You should always make backup copies of all the information stored on your
device, such as downloads, calendar and contacts, before handing in your device for repair or replacement.
.
Countries/regions
Conditions
1 This limited warranty is valid only if the original proof of purchase for this device, issued by an authorised
Sony dealer specifying, unaltered, the date of purchase and serial number (in some countries/regions,
other information may be requested), is presented with the device to be repaired or replaced. Sony
reserves the right to refuse warranty service if this information has been removed or changed after the
original purchase of the device from the dealer.
2 If Sony repairs or replaces the device, the repair for the defect concerned or the replaced device shall be
warranted for the remaining time of the original warranty period or for ninety (90) days from the date of
repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent
reconditioned units. Replaced parts or components will become the property of Sony.
3 This warranty does not cover any failure of the device that is due to:
• Normal wear and tear.
• Use in environments where relevant IP rating limitations, if applicable, are exceeded (including liquid
damage or the detection of liquid inside the device resulting from such use).
• Misuse or failure to use in accordance with the relevant Sony instructions for use and maintenance of
the device.
Nor does this warranty cover any failure of the device due to accident, software or hardware
modication or adjustment, or acts of God.
4 A rechargeable battery eventually wear out by repeat charging and discharging. This is not a defect and
corresponds to normal wear and tear. When the talk-time or standby time becomes noticeably shorter, it
is time to replace the battery.
Minor variations in display brightness and colour may occur between devices. There may be tiny bright
or dark dots on the display. These are called defective pixels and occur when individual dots have
malfunctioned and can not be adjusted. Two defective pixels are deemed acceptable.
Minor variations in camera image appearance may occur between devices. Such variations are not
uncommon and do not mean that a camera module is defective.
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ernet version. For personal use only.
5 Sinc
e the cellular system on which the device is to operate is provided by a carrier independent from
Sony, Sony will not be responsible for the operation, availability, coverage, services or range of that
system.
6 This warranty does not cover device damage, malfunctions and/or failures caused by installations,
modications, repairs or opening of the product by anyone not authorised to do so by Sony.
7 The warranty does not cover device damage, malfunctions and/or failures which have been caused by
use of accessories or other peripheral devices which are not Sony-branded original accessories intended
for use with the device.
8 Sony disclaims any and all warranties, whether express or implied, for damage, malfunctions and/or
failures caused to the device or peripheral devices as a result of viruses, trojan horses, spyware, or other
malicious software. Sony strongly recommends that you install appropriate virus protection software on
your device and any peripheral devices connected to it, as available, and update it regularly, to better
protect your device. It is understood, however, that such software will never fully protect your device or
its peripheral devices and Sony disclaims all warranties, whether express or implied, in case of failure by
such antivirus software to full its intended purpose.
9 • For customers in the United States
Sony is not responsible for any labor or parts costs you incur relating to repairs or service from
providers/servicers other than from an authorised Sony service partner.
• For customers in other countries and regions
Tampering with any of the seals on the device will void the warranty.
10 There are no express warranties, whether written or oral, other than this limited warranty. All implied
warranties, including without limitation the implied warranties of merchantability or tness for a
particular purpose, are limited to the duration of this limited warranty. In no event shall Sony or its
licensors be liable for incidental or consequential damages of any nature whatsoever, including but not
limited to lost prots or commercial loss to the full extent those damages can be disclaimed by law.
Some countries/regions do not allow the exclusion or limitation of incidental or consequential damages, or
limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to
you.
The warranty provided does not aect the consumer’s statutory rights under applicable legislation in force,
nor the consumer’s rights against the dealer arising from their sales/purchase contract.
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ernet version. For personal use only.
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Warranty periods
T
he warranty periods for the following regions are for mobile devices. The warranty periods for accessories
(including accessories delivered with your mobile device) are described separately in
specic terms of warranty
.
Americas
The following warranty period for mobile devices applies based on where you bought the device. The
warranty periods for accessories (including accessories delivered with your mobile device) are described
separately in
Country/Region Warranty
United States 12 months
Countries/regions specic terms of warranty
.
Asia
T
he following warranty period for mobile devices applies based on where you bought the device. The
warranty periods for accessories (including accessories delivered with your mobile device) are described
separately in
Country/Region Warranty
Mainland China 12 months
Hong Kong 12 months
Kazakhstan 12 months
Macao 12 months
Malaysia 12 months
Singapore 12 months
Taiwan 12 months
Thailand 12 months
Vietnam 12 months
Countries/regions specic terms of warranty
.
Countries/regions
Europe
he following warranty period for mobile devices applies based on where you bought the device. The
T
warranty periods for accessories (including accessories delivered with your mobile device) are described
separately in
Country/Region Warranty
Austria 24 months
Belgium 24 months
Bulgaria 24 months
Croatia 24 months
Cyprus 24 months
Czech Republic 24 months
Denmark 24 months
Estonia 24 months
Finland 24 months
France 24 months
Countries/regions specic terms of warranty
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ernet version. For personal use only.
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Germany 24 months
Greece 24 months
Hungary 24 months
Iceland 24 months
Ireland 24 months
Italy 24 months
Latvia 24 months
Liechtenstein 12 months
Lithuania 24 months
Luxembourg 24 months
Netherlands 24 months
Norway 24 months
Poland 24 months
Portugal 24 months
Romania 24 months
Russian Federation 12 months
Slovakia 24 months
Slovenia 24 months
Spain 24 months
Sweden 24 months
Switzerland 24 months
Ukraine 12 months
United Kingdom 24 months
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ernet version. For personal use only.
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Countries/regions specic t
The limited warranty period for accessories included with your mobile device is one (1) year from the
original purchase date of your mobile device unless specied in the following countries/regions specic
terms or in a separate warranty card.
Note
In some countries/regions additional information (such as a valid warranty card) may be required.
Limit
ed warranty for Mainland China
Subject to the conditions of this limited warranty, Sony Corporation, or its relevant local aliate, warrants
this device to be free from defects in design, material and workmanship at the time of its original purchase
by a consumer, and for a subsequent period of one (1) year. All original accessories delivered with the
device will be warranted based on the local mobile San Bao policy.
If, during the warranty period, this device fails to operate under normal use and service, due to defects in
design, materials or workmanship, authorised Sony distributors or service partners, in the country/region
where you purchased the device, will, at their discretion, either repair, replace or refund the purchase price
of the device in accordance with the terms, consumer law and local mobile San Bao policy.
Some of your personal settings, downloads and other information may be lost when your device is repaired
or replaced. At present, Sony may be prevented by applicable law, other regulation or technical restrictions
from making a backup copy of certain downloads. Sony does not take any responsibility for any lost
information of any kind and will not reimburse you for any such loss. You should always make backup
copies of all the information stored on your device such as downloads, calendar and contacts before
handing in your device for repair or replacement.
If Sony repairs your device, the repair for the defect concerned shall be warranted for the remaining time of
the original warranty period or for thirty (30) days from the date of repair, whichever is longer. Repair may
involve the use of functionally-equivalent units. Replaced parts or components will become the property of
Sony.
If there is any discrepancy between above contents and the San Bao warranty card provided with the
product, San Bao warranty shall be applied in priority.
erms of warranty
Limited warranty for Hong Kong
Subject to the conditions of this limited warranty, Sony Corporation, or its relevant local aliate, warrants
this device to be free from defects in design, material and workmanship at the time of its original purchase
by a consumer, and for a subsequent period of one (1) year. All original accessories delivered with the
device will be warranted within six (6) months from the date of purchase.
If, during the warranty period, this device fails to operate under normal use and service, due to defects in
design, materials or workmanship, authorised Sony distributors or service partners, in the country/region
where you purchased the device, will, at their discretion, either repair, replace or refund the purchase price
of the device in accordance with the terms and conditions stipulated herein.
Note
Some of your personal settings, downloads and other information may be lost when your device is repaired or
eplaced. At present, Sony may be prevented by applicable law, other regulation or technical restrictions from making a
r
backup copy of certain downloads. Sony does not take any responsibility for any lost information of any kind and will
not reimburse you for any such loss. You should always make backup copies of all the information stored on your
device such as downloads, calendar and contacts before handing in your device for repair or replacement.
Limited warranty for Taiwan
Subject to the conditions of this limited warranty, Sony Corporation, or its relevant local aliate, warrants
this device to be free from defects in design, material and workmanship at the time of its original purchase
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Int
ernet version. For personal use only.
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