Sony Xperia 10 II User Manual

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Use this manual if you encounter any problems, or have any questions about your device.

Xperia 10 II features

Enhancing the sound output

Upgrading the quality of compressed music files (DSEE HX)

Side Sense

Turning Side sense on or off

Using Side sense

Setting other Side sense options

Split-screen mode

Using the Split-screen mode

Smart call handling

Using Smart call handling

Getting started

About this Help Guide

Overview

Inserting a SIM card and memory card

Assembly - Single SIM

Assembly - Dual SIM

Using a Dual SIM device

Screen protection

Starting your device for the first time

Setting up a Google account on your device

Transferring content from your old device

Device security

Making sure your device is protected

Finding the IMEI number(s) of your device

Finding, locking, or erasing a lost device

Learning the basics

Turning the screen on or off

Adjusting the idle time before the screen turns off

Smart backlight control

One-handed mode

Taking a screenshot

Notification light

Icons in the status bar

Status icons

Notification icons

Battery and maintenance

Charging your device

Battery and power management

Checking battery consumption for applications

Making specific applications exempt from optimization

STAMINA mode

Battery Care

Updating your device

Before updating your device

Updating your device wirelessly

Updating your device using a computer

Restarting, resetting, and repairing

Restarting, resetting, and repairing your device

Repairing the device software using Xperia Companion

Resetting your applications

Improving memory performance

Viewing the memory status

Freeing up space on the internal storage

Stopping applications and services from running

Formatting the memory card

Smart cleaner

Internet and networks

Mobile data connection

Increasing Wi-Fi signal strength

Controlling data usage

Basic settings

Settings menu

Volume, vibration, and sound

Volume and vibration

Sounds and tones

Screen settings

Application updates

Using location services

Date and time

Music

Transferring music from a computer to your device

Listening to music

Music app features

Camera

Getting to know your camera

Camera overview

Taking a photo or recording a video

Taking a photo using the flash

Basic camera features

Viewing, sharing, or editing photos and videos

Selecting a capturing mode

Various methods to take photos

Self-timer

Exposure, color, and light conditions

Adjusting the exposure, color, and light conditions

Color and brightness

Exposure

Shutter speed

ISO

Strong backlight (HDR)

White balance

Metering

Setting the right focus

People, selfies, and smiling faces

Taking photos and videos of people

Softening the skin tone

Taking a photo when someone smiles

Taking a selfie

Activating the selfie timer with the palm of your hand

Moving objects

Tracking an object

Recording a steady video

Bokeh effect

Using various capturing modes

Slow motion videos

Portrait selfie

Creative effect

Panorama

Night mode

Resolution and memory

Diagnosing your camera

Additional camera settings

Geotagging

Grid lines

Photo preview settings

Different ways to use the volume key

Sound

QR Code reader

Connectivity

Mirroring the screen of your device wirelessly on a TV

Connecting your device to USB accessories

NFC (Near Field Communication)

Using your device as a wallet

Bluetooth wireless technology

Turning the Bluetooth function on or off

Naming your device

Pairing with another Bluetooth device

Sending items using Bluetooth technology

Receiving items using Bluetooth technology

Legal information

General

Warranty, SAR, and usage guidelines

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Upgrading the quality of compressed music files (DSEE HX)

The DSEE HX function upscales the sound quality of audio files and reproduces the clear high-range sounds that are often lost. The sound quality will become almost equal to that of High-Resolution Audio.

Note

With the DSEE HX function, wired headphones that support High-Resolution Audio (3.5 mm Audio jack) are needed to play back sound in near-high-resolution sound quality.

The DSEE HX function is not available for wireless or USB headphones.

Find and tap [Settings] > [Sound] > [Audio settings].

Enable the DSEE HX function by tapping the switch.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Turning Side sense on or off

Related Topic

Using Side sense

Setting other Side sense options

Find and tap [Settings] > [Display] > [Advanced].

Tap [Side sense].

Tap the switch to enable or disable the function.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Using Side sense

You can tap the Side sense bar on the edge of the screen or slide it with one hand in order to use your device more easily. You can display the Side sense menu as a shortcut to applications and settings, or the Multi-window menu to select two applications in the split-screen mode. You can also return to the previous screen by sliding down along the Side sense bar on the edge of the screen. Make sure to tap or slide your finger within the Side sense bar.

Note

Side sense is unavailable in certain situations, such as when the screen view is in landscape orientation.

Displaying the Side sense menu

To activate the Side sense menu, double-tap the Side sense bar.

Hint

To exit the Side sense menu, double-tap the Side sense bar or tap an empty area on the screen.

Displaying the Multi-window menu

Slide your finger up along the Side sense bar to display the Multi-window menu. Follow the on-screen instructions to add apps to a split-screen.

Returning to the previous screen using the side sensor

Slide your finger down along the Side sense bar to return to the previous screen.

Related Topic

Turning Side sense on or off

Setting other Side sense options

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Setting other Side sense options

You can configure how Side sense behaves or customize the menu, etc. For example, the following options are available for Side sense.

Whether to use Side sense on one or both sides of your device The screen actions for gesture

Related Topic

Turning Side sense on or off

Using Side sense

Find and tap [Settings] > [Display] > [Advanced].

Tap [Side sense].

Tap the switch to enable the function.

Follow the on-screen instructions in the lower part of the screen to edit other Side sense options.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Using the Split-screen mode

Split-screen mode enables you to view two applications at once, for example, if you want to view your photos and the Calendar at the same time.

Note

Not all applications support split-screen mode.

To resize the split-screen windows

To exit the split-screen mode

Application 11. Split-screen border – Drag to resize windows2. Multi-window switch icon – Tap

(Multi-window switch icon) to select applications. (Multi-window switch icon)

appears when you drag the split-screen border.

Application 24. Split-screen button – Select a recently used application for the lower window5. Home button – Go back to the Home screen6. Back button – Go back to the previous screen within an application or close the application7.

Drag the split-screen border in the center.1.

Drag the split-screen border to the top or bottom of the screen.1.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Using Smart call handling

You can handle incoming calls without touching the screen by turning on the Smart call handling function. Once activated, you can handle calls in the following way:

Answer: bring the device to your ear. Reject: shake the device. Ringer off: place the device face down.

Find and tap [Settings] > [System] > [Gestures] > [Smart call handling].

Tap the switch to enable or disable the function.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

About this Help Guide

This is the Xperia 10 II Help Guide for the Android 10 software version. If you are not sure which software version your device is running, you can check it in the Settings menu. For information on common Android features and settings (such as Android basic settings, Wi-Fi settings, home screen settings, content transfer, application screen navigation, notifications and other Google application features) please refer to support.google.com/android/.

Note

System and application updates can present the features in your device in another way than described in this Help Guide. The Android version might not be affected in an update.

To check the current software version and model number of your device

Find and tap [Settings] > [About phone]. The current software version is displayed under [Build number]. The current model number is displayed under [Model].

Limitations to services and features

Some of the services and features described in this Help Guide may not be supported in all countries or regions, or by all networks or service providers. The GSM International Emergency Number can always be used in all countries, regions, networks and by all service providers, provided that the device is connected to the mobile network. Please contact your network operator or service provider to determine the availability of any specific service or feature and whether additional access or usage fees apply. The use of certain features and applications described in this guide may require access to the internet. You may incur data connection charges when you connect to the internet with your device. Contact your wireless service provider for more information.

Related Topic

Before updating your device

Updating your device wirelessly

Updating your device using a computer

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Overview

Headset jack1. Front camera2. Ear speaker/Second loudspeaker3. Proximity/Light sensor4. Second microphone5. Charging/Notification light6. Volume/Zoom key7. Power key/Fingerprint sensor8. Main loudspeaker9. USB port/Charger10. Main microphone11. Flash LED12. Main camera13. Sub cellular antenna14. NFC detection area15. Wi-Fi/Bluetooth®/GPS antenna16. Nano SIM/Memory card slot17. Main cellular antenna18.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Assembly - Single SIM

Your device only supports nano SIM cards. Single SIM devices allow you to use one SIM card and a memory card. The SIM and memory cards go in different parts of the nano SIM and memory card tray. Make sure you do not confuse the two.

Note

To prevent data loss, make sure you turn off your device before you drag out the tray to remove the nano SIM card or memory card from the device.

Note

Do not cut your SIM card, as this may damage your device.

Related Topic

Finding the IMEI number(s) of your device

Drag out the SIM card tray.

Place the SIM card securely in the SIM card tray.

Place the memory card securely in the memory card tray.

Gently push the SIM card tray back into the slot until it fits into place.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Assembly - Dual SIM

Your device only supports nano SIM cards. Dual SIM devices support the use of either two nano SIM cards or a nano SIM card and a memory card. Dual SIM devices are not available in all markets or from all operators.

Note

To prevent data loss, make sure you turn off your device before you drag out the tray to remove the nano SIM card (or cards) or memory card from the device.

Note

Do not cut your SIM card, as this may damage your device.

Related Topic

Finding the IMEI number(s) of your device

Drag out the SIM card tray.

Place the main SIM card securely in position for SIM1.

Place either the second SIM card (SIM2) or the memory card securely in the tray, in the correct orientation.

Gently push the SIM card tray back into the slot until it fits into place.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Using a Dual SIM device

A Dual SIM device enables you to do the following:

Receive incoming communications via both SIM cards. Select the number from which to send outgoing communications, or have the option to select a SIM card each time you place a call. Forward calls received via SIM 1 to SIM 2 when SIM 1 is unreachable, and vice versa. This function is called Dual SIM reachability. You must enable it manually.

Before using multiple SIM cards, you need to enable them and select a SIM card which will handle data traffic.

Hint

A Dual SIM device works with either one or two SIM cards inserted.

Enabling or disabling the use of two SIM cards

Renaming a SIM card

Selecting which SIM card handles data traffic

Setting the default SIM card for placing a call

Enabling the Dual SIM reachability function

Find and tap [Settings] > [Network & internet] > [SIM cards]. You may find the item under [Advanced].

Tap the [SIM 1] and [SIM 2] switches to enable or disable the SIM cards.2.

Find and tap [Settings] > [Network & internet] > [SIM cards]. You may find the item under [Advanced].

Select a SIM card and enter a new name for it.2. Tap [OK].3.

Find and tap [Settings] > [Network & internet] > [SIM cards] > [Cellular data]. You may find the item under [Advanced].

Select the SIM card you want to use for data traffic.2.

Find and tap [Settings] > [Network & internet] > [SIM cards] > [Calls]. You may find the item under [Advanced].

Select an option.2.

Find and tap [Settings] > [Network & internet] > [SIM cards] > [Dual SIM reachability]. You may find the item under [Advanced].

Under [Dual SIM reachability], tap the switch to enable the function.2. Follow the on-screen instructions to complete the procedure.3.

Hint

If the Dual SIM reachability function does not work after you enable it, check that you have entered the phone numbers correctly for each SIM card. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter them manually.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Screen protection

Note

Before using your device, remove all protection films to enable full functionality.

Screen covers and protectors may help you protect your device against damage. We recommend you use only those screen covers intended for your Xperia device. The use of third-party screen protection accessories may prevent your device from working correctly by covering sensors, lenses, speakers, or microphones and can invalidate the warranty.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Starting your device for the first time

It is recommended that you charge the battery for at least 30 minutes before starting up your device for the first time. You can still use your device while it is charging. The first time you start your device, a setup guide helps you to configure basic settings, personalize your device, and sign in to your accounts, for example a Google account.

To turn off the device

Note

It may take a while for the device to shut down.

Related Topic

Charging your device

Long press the power key until your device vibrates.

Long press the power key until the options menu opens.1. Tap [Power off].2.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Setting up a Google account on your device

Your device from Sony runs on the Android platform developed by Google. A range of Google applications and services is available on your device when you purchase it, for example, Gmail, Google Maps, YouTube, and the Google Play application. To get the most out of these services, you need a Google account. For example, a Google account enables you to do the following:

Download and install applications on Google Play. Synchronize your email, contacts, and calendar using Gmail. You can back up, restore, and transfer your data from an old device to your new device. Chat with friends using the Google Duo application. Synchronize your browsing history and bookmarks using the Chrome web browser. Identify yourself as the authorized user after a software repair using Xperia Companion. Remotely find, lock, or clear a lost or stolen device using the Find my device services.

For more information, go to support.google.com/.

Find and tap [Settings] > [Accounts] > [Add account] > [Google].

Follow the on-screen instructions to create a Google account, or sign in if you already have an account.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Transferring content from your old device

There are several ways to transfer your data from an old device to your new device.

Synchronize data using Google account Copy and transfer data using a computer Copy and transfer data using an SD card

For more information, go to support.google.com/android/.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Making sure your device is protected

Your device includes security options, strongly recommended in case of loss or theft. There are several ways to protect your device, as listed below. Find and tap [Settings], and then search for the settings at the top of the screen.

Screen lock Fingerprint Manager SIM card lock

You can register fingerprints to use as a security method for unlocking your device or authenticating purchases. Find and tap [Settings] > [Security] > [Fingerprint Manager], and then follow the on-screen instructions. For more information, go to support.google.com/android/.

Note

When using a security option to protect your device, it is crucial to remember the details provided at set up.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Finding the IMEI number(s) of your device

Your device has one or two unique identification numbers that are referred to as IMEI or Product ID. You should keep a copy of this. You may require it if your device is stolen or when contacting support.

Viewing your IMEI number(s) using the dialpad

Viewing your IMEI number(s) on the tray

Find and tap

(Phone icon).1.

Tap

(Dialpad icon).2.

Enter *#06# into the dialpad. The IMEI number(s) are displayed automatically.3.

Drag out the SIM card tray. The IMEI number(s) is(are) displayed on the tray.1.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Finding, locking, or erasing a lost device

Google offers a location and security web service called “Find my device”. After you sign in to a Google account, “Find my device” is turned on by default. If you lose your device, you can use “Find my device” to find, lock, or erase it. For more information, go to support.google.com/android/.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Turning the screen on or off

When your screen is turned off, your device can be locked or unlocked, depending on your screen lock setting.

Briefly press the power key.

Help Guide

Smartphone

Xperia 10 II XQ-AU51/XQ-AU52

Adjusting the idle time before the screen turns off

When your device is on and left idle for a set period of time, the screen dims and turns off to save battery power. You can change how long your screen stays active before it turns off.

Find and tap [Settings] > [Display] > [Screen timeout].

Select an option.

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