Sony SU-XWQ005 User Manual [en, es, fr]

Thank you for purchasing this product.

To Customers

Sufficient expertise is required for installing this product. Be sure to
subcontract the installation to Sony dealers or contractors and pay special
attention to safety during the installation. Sony is not liable for any damages or
injury caused by mishandling or improper installation.

WARNING

If the safety precautions are not observed or the product is used incorrectly, it may
result in serious injury or fire.

US

This instruction manual shows the correct handling of the product and important
precautions necessary to prevent accidents. Be sure to read this manual thoroughly
and use the product correctly. Keep this manual available for future reference.

For Sony dealers

Sufficient expertise is required for installing this product. Be sure to read this
instruction manual thoroughly to do the installation work safely. Sony is not liable
for any damages or injury caused by mishandling or improper installation. Please
instruct the customer to retain this manual for future use.

On Safety

Sony products are designed with safety in mind.
If the products are used incorrectly, however, it may
result in a serious situation like fire, electric shock, the
product toppling over, or the product dropping. Be
sure to observe the precautions for safety to prevent
such accidents.

For Customers

WARNING

If the following precautions are not observed,
serious injury or death through fire, electric
shock, the product toppling over, or the product
dropping can result.

Be sure to subcontract the
installation to qualified contractors
and keep small children away during
the installation.

If the Wall-Mount Bracket or the
Display Unit is not installed
correctly, the following
accidents may occur. Be sure to
have qualified contractors carry
out installation.

• The Display Unit may fall and cause a bruise or
serious injury such as a fracture.

• If the wall on which the Wall-Mount Bracket is
installed is unstable, uneven, or not perpendicular to
the floor, the unit may fall and cause injury or
property damage. The wall should be able to
support a weight of at least four times the Display
Unit weight. (See the Display installing dimensions
table on page 11 for the Display Unit weight.)

• If the installation of the Wall-Mount Bracket on the
wall is not sufficiently sturdy, the unit may fall and
cause injury or property damage.

Be sure to subcontract moving or
dismounting of the Display Unit to
qualified contractors.

If persons other than qualified contractors transport or
dismount the Display Unit, it may fall and cause injury
or property damage. Be sure to have two or more
persons carry or dismount the Display Unit.

Do not remove screws, etc., after
mounting the Display Unit.

If you do so, the Display Unit may fall and cause injury
or property damage.

Do not disassemble or make
alterations to the Wall-Mount
Bracket.

If you do so, the Wall-Mount
Bracket may fall and cause
injury or property damage.

Do not mount any equipment other
than the specified product.

This Wall-Mount Bracket is designed for the use with
the specified product only. If you mount equipment
other than specified, it may fall or break, and cause
injury or property damage.

Do not cover the ventilation holes of
the Display Unit.

If you cover the ventilation
holes (with a cloth, etc.), heat
build up inside may cause fire.

Do not apply any load other than
the Display Unit on the Wall-Mount
Bracket.

If you do so, the Display Unit
may fall and cause injury or
property damage.

Do not lean on or hang from the
Display Unit.

Do not lean on or hang from the
Display Unit as it may fall on
you and cause serious injury.

Do not expose the Display Unit to
rain or moisture.

It may cause a fire or an electric shock.

2 (US)

Do not spill liquid of any kind on the
Display Unit.

If you allow the Display Unit to
get wet, this may result in a fire
or an electric shock.

Never place the Display Unit in hot,
humid or excessively dusty places, or
in a place where the unit is subjected
to mechanical vibrations.

If you do so, it may cause a fire
or an electric shock.

Keep flammable objects or open
flames (e.g., candles) away from the
Display Unit.

To prevent a fire, keep flammable objects or open
flames (e.g., candles) away from the Display Unit.

CAUTION

If the following precautions are not observed,
injury or property damage may occur.

Do not install the Wall-Mount
Bracket on wall surfaces where the
corners or the sides of the Display
Unit protrude away from the wall
surface.

Do not install the Wall-Mount
Bracket on wall surfaces such as
a pillar, where the corners or the
sides of the Display Unit
protrude away from the wall
surface. If a person or object
happens to hit the protruded
corner or side of the Display
Unit, it may cause injury or
property damage.

Do not handle the product with
excessive force during cleaning or
maintenance.

Do not apply excessive force on the topside of the
Display Unit. If you do so, the Display Unit may fall
and cause injury or property damage.

US

Notes on Use

• If you use the Display Unit installed on the Wall­Mount Bracket for a long time, the wall behind or
above the Display Unit may become discolored or
the wallpaper may peel off, depending on the
material of the wall.

• If the Wall-Mount Bracket is removed after
installation, the screw holes are left.

3 (US)

Install the Wall-Mount
Bracket

WARNING
To Customers

Sufficient expertise is required for installing this
product. Be sure to subcontract the installation to
Sony dealers or contractors and pay special
attention to safety during the installation. Sony is
not liable for any damages or injury caused by
mishandling or improper installation.

To Sony Dealers

The following instructions are for Sony Dealers
only. Be sure to read safety precautions described
on the previous pages and pay special attention to
safety during the installation, maintenance and
checking of this product.

Be sure that two or more persons do
the installation work.

Be sure that two or more
persons install the Display Unit
on the Wall-Mount Bracket. If
one person does the installation
work alone, it may cause back
injury or other injury.

Be sure to install the Wall-Mount
Bracket securely to the wall by
following the instructions in this
instruction manual.

If any of the screws are loose or
fall out, the Wall-Mount Bracket
may fall and cause injury or
property damage. Be sure to use
the appropriate screws for the
material of the wall and install
the unit securely, using at least
six M8 (or equivalent) screws.

For Sony Dealers

Be sure to tighten the screws
securely in the designated position.

If you fail to do so, the Display Unit may fall, and
cause bodily injury to someone or damage to the
Display Unit.

Be careful not to subject the Display
Unit to shock during installation.

If the Display Unit is exposed to shock, it may fall or
break apart. This may cause injury.

Be sure to install the Display Unit on
a wall that is both perpendicular and
flat.

If you fail to do so, the Display Unit may fall and cause
injury.

After proper installation of the
Display Unit, secure the cables
properly.

If people or objects get tangled with cables, this may
result in injury or damage to the Display Unit.

Do not allow the AC power cord or
the display interface cable to be
pinched.

If the AC power cord or the
display interface cable is
pinched between the unit and
the wall or is bent or twisted by
force, the internal conductors
may become exposed and cause
a short circuit or an electrical
break. This may cause a fire or
an electric shock.

Be careful not to hurt your hands or
fingers during the installation.

Be careful not to hurt your hands or fingers when
installing the Wall-Mount Bracket or the Display Unit.

Be sure to use the supplied screws
and attachment parts properly by
following the instructions given in
this instruction manual. If you use
substitute items, the Display Unit
may fall, and cause bodily injury to
someone or damage to the Display
Unit.

4 (US)

The screws needed to secure the
Wall-Mount Bracket to the wall are
not supplied.

You will need to supply the appropriate screws for the
wall material and structure when mounting the Wall­Mount Bracket.

Step 1: Check the parts

Step 2: Decide on the
required for the
installation

1 Before you get started, have on

hand a Phillips screwdriver and
the appropriate screws (at least
six M8 (or equivalent) screws,
not supplied), depending on the
material of the wall.

2 Open the package and check the

parts.

Supplied accessories

Name Quantity

Plate Unit

installation
location

1 Decide on the installation

location. The installation
location should be a
perpendicular and flat wall.

Display dimensions are shown on page 11.
Allow for suitable clearance between the Display
Unit and the ceiling and protruding parts of the
wall as shown below.

Unit: mm (inches)

300

(11 7/8)

US

Mounting Hook Unit

Hook

Screw
M5 × L16

• For hook attachment (4)

• For securing mounting
hook unit (2)

Mounting Hook Unit
Securing Screw 2
M6 × L20

100

1

2

4

(4)

(4)

100

WARNING

The wall that the Display Unit will be installed on
should be able to support a weight of at least four
times that of the Display Unit (page 11).
Determine the supportable weight of the wall
before installing the Display Unit. If the wall
cannot support the weight of the Display Unit,
reinforce as necessary.

Note

If you intend to route the cables behind a wall, make a
hole in the wall to insert the cables. The positions for
the cable holes are shown in the diagram on page 12.

100

(4)

2 Determine the positions of the

6

screws and the cable hole (if you
intend to route the cables
behind the wall) by referring to
the diagram on page 12.

5 (US)

Step 3: Install the Plate

Unit on the wall

1 Attach the Plate Unit to the wall

using at least six M8 (or
equivalent) screws (not
supplied).

Select at least six screw holes with the same
mark shown in the diagram below, and tighten
the screws securely so that they will not come
loose.

WARNING

• The screws securing the Wall-Mount Bracket
to the wall are not supplied. Be sure to use
the appropriate screws, depending on the
material and structure of the wall.

• If the Plate Unit cannot be attached securely
enough, use additional screws.

• Be sure to confirm that the Plate Unit is
securely attached to the wall.

Align the unit so that it is exactly level.

2 Adjust the angle of the arms.

When installing the Display Unit
perpendicularly (0 degrees), adjustment of the
arms angle (Procedure 1 and 2 below) is not
necessary. Make sure that each arm base is
screwed in securely.

1 Remove the screws from the top and bottom

center of the both arm bases. Then choose the
notch corresponding to the desired angle
(5, 10, 15 or 20 degrees) and fit the arm base
to it.

2 Firmly secure each arm base using the screws

removed in the above procedure 1.

Notes

• Be sure to adjust the angle of both left and right
arms to the same angle.

• Be careful not to get your fingers caught when
adjusting the angle of the arms.

• When using an electric screwdriver, set the torque
setting to approximately 2 N·m.

• Make sure that the two Mounting Hook Unit
support shafts on the lower part of the Plate Unit
are screwed in securely.

•0 degrees: Leave the white screws tightened as
they are.

• Other than 0 degrees: Remove the white screws.

6 (US)

Plate Unit

1

Mounting Hook Unit
Support Shaft

Arm Base

2

Step 4: Prepare for the

installation of
the Display Unit

2 Attach the supplied four hooks with the four

supplied screws (M5 × L16).

Attach the hooks for fixing the
Mounting Hook Units to the
Display Unit.

1 Place the Display Unit, with its screen facing

down, on a stable, cloth-covered work
surface.

Note

The Display Unit should be handled by at least two
people.

Rear side of Display Unit

Soft cloth

Screw (supplied M5 × L16)

Hook
(supplied)

Note

When using an electric screwdriver, set the torque
setting to approximately 2 N·m.

US

Bottom of Display Unit

This Display
Unit has finger
slots on both
sides at the
bottom for
holding.

z Hint

There are finger slots located at the bottom of the
Display Unit on both sides for holding. When
installing the Display Unit, use the slot to support the
bottom and hold the top with your other hand.

7 (US)

Step 5: Install the

Display Unit

2 Connect the AC power cord and

the display interface cable
supplied with the Display Unit
to the Display Unit.

WARNING

Be sure to complete the installation before
connecting the AC power cord to the wall outlet. If
you allow the AC power cord to be pinched under
or between pieces of equipment, this may result in
a short circuit or an electric shock.
Be careful not to stumble over the AC power cord
or the Display Unit, as you may hurt yourself.

1 Attach the Mounting Hook Unit

on the hooks on the rear side of
the Display Unit. Then slide the
Mounting Hook Unit, as
illustrated below, and fix it
using the supplied screws (M5 ×
L16).

Mounting Hook Unit

Screw (supplied M5 × L16)

Connect the AC power cord and the display
interface cable to the connectors on the rear side
of the Display Unit. For details on connecting
the AC power cord and the display interface
cable, refer to the Operating Instructions
supplied with the Display Unit.

When you route the cable and the cord behind
the wall, feed them through the hole you drilled
(page 12).

Notes

• Once you install the Display Unit to the Plate Unit,
you cannot connect the cord and the cables.

• Be sure to subcontract the routing of the cable
behind the wall and electrical work to qualified
contractors.

Soft cloth Rear side of Display Unit

Thread the cable through here.

8 (US)

3 Install the Display Unit on the

Plate Unit.

1 Insert the screws (M6 × L20, supplied) into

the screw holes on the outer left and right
sides of the Mounting Hook Unit support
shafts, and tighten them temporarily.

Tighten the
screws to halfway

Mounting Hook Unit
Support Shaft

so that they do
not protrude from
the opposite side.

5 Confirm the eight hooks are firmly hooked

on the four shafts on the Plate Unit.

6 Firmly tighten the securing screws that you

screwed in temporarily in Procedure 1.

US

Confirm the completion of the installation

Note

If the temporarily attached screws protrude inside the
Mounting Hook Unit support shafts, they will get in
the way of Mounting Hook Units being fitted in place
(procedure 4).

2 Attach the upper hooks of the two Mounting

Hook Units to the support shafts of the arms.

3 Place the lower hooks of the two Mounting

Hook Units so that they touch the front side
of the Mounting Hook Unit support shafts.

4 Slightly push the Display Unit toward the

Plate Unit and upward to attach the lower
hooks of the two Mounting Hook Units to the
Mounting Hook Unit support shafts.

2

4

Check the following points.

• Eight hooks of the Mounting Hook Units are

firmly hooked on to the four shafts on the
Plate Unit.

• The cord and the cable are not twisted or

pinched.

• The two securing screws are securely

tightened on the Mounting Hook Unit.

WARNING

Incomplete installation may cause the product to
fall and result in injury or product damage. Also,
improper placement of the AC power cord, etc.,
may cause fire or electric shock through a short
circuit.
Be sure to confirm the completion of the
installation for safety.

3

Mounting Hook Unit

9 (US)

Note on connecting the display interface cable
VMC-X10 (not supplied) without using the cable
hole of the Plate Unit

When connecting the display interface cable VMC­X10 (not supplied), leave some upward slack in the
cable to avoid stressing it. Otherwise, the connector
may become loose and the picture may not appear
on the screen, or the Display Unit will not turn on.

Remove the Display Unit

For Sony Dealers

1 Disconnect the AC power cord

and the display interface cable
from the wall outlet and the
Display Unit.

2 Remove the two securing screws

on the right and left Mounting
Hook Unit support shafts.

Leave some upward slack
in the cable.

3 Be sure to have two or more

persons hold the Display Unit
and slide it upward to remove
the Display Unit.

WARNING

• Be sure to have two or more persons hold the

Display Unit when carrying it.

• Be careful not to allow the cord and cables to

get hung up when removing the Display
Unit.

• Be careful not to hurt your hands or fingers

when removing the Display Unit.

10 (US)