Sony SNC-ZR550-R, SNC-ER585, SNC-ER550, SNC-ER580, SNC-EP550 Quick User Guide

...

Network Camera

User’s Guide

Software Version 1.85

Before operating the unit, please read this manual thoroughly

and retain it for future reference.

SNC-EP520/EP521/EP550/EP580

SNC-ER520/ER521/ER550/ER580/ER585/ER585H

SNC-ZP550/ZR550

4-282-056-15 (1)

Table of Contents

Overview

Features .................................................................. 4

How to Use This User’s Guide .............................. 5

System Requirements ............................................ 6

Preparation

Assigning the IP Address to the Camera ............ 7

Assigning an IP address using SNC toolbox ..... 7

Accessing the Camera Using the

Web Browser .......................................................... 8

Basic Configuration by the Administrator ....... 10

Precautions for Preventing Access to the Camera

by an Unintended Third Party ........................... 11

How to set up ................................................... 11

Operating the Camera

Administrator and User ...................................... 12

Logging in to System ........................................... 13

Logging in as a user ......................................... 13

About Viewers ................................................. 13

Configuration of Main Viewer ........................... 14

Main menu ....................................................... 14

Control panel section ....................................... 14

Monitor image .................................................. 17

Plug-in free viewer ........................................... 17

Operating the Camera ........................................ 18

Controlling via the control panel (Operation

common to Area zoom mode and Vector

dragging mode) .............................................. 18

Panning and tilting by clicking the monitor image

(Area zoom mode only) ................................. 19

Panning, tilting and zooming by specifying the

area (Area zoom mode only) .......................... 19

Panning and tilting by dragging the screen (Vector

dragging mode only) ...................................... 19

Moving the camera to a preset position (Common

operations in Area zoom and Vector dragging

modes) ............................................................ 20

Using pan/tilt/zoom operations with the displayed

control bar (PTZ Control bar only) ................ 20

Controlling the Camera on a Panorama

Image .................................................................... 20

Facing the camera toward a specified point ..... 20

Using the Trigger Button ................................... 21

Sending a monitor image via e-mail ................ 21

Sending a monitor image to an FTP server ...... 21

Recording a camera image as a still image ...... 21

Controlling alarm output 1 ............................... 22

Controlling the Day/Night function ..................22

Playing an audio file stored in the camera ........22

Switching Transmission Mode ............................22

Using the System Utility ......................................23

SNC viewer .......................................................23

SNC desktop viewer .........................................24

Administrating the Camera

Basic Operations of the Administrator Menu ... 26

How to set up the Administrator menu .............26

Configuration of the Administrator menu ........27

Configuring the System — System Menu ..........28

System Tab .......................................................28

Date & time Tab ...............................................29

Superimpose Tab ..............................................30

Installation Tab .................................................32

Initialize Tab .....................................................33

System log Tab .................................................34

Access log Tab ..................................................35

Setting the Camera Image and Audio

— Camera Menu ..................................................35

Common Tab ....................................................35

Picture Tab ........................................................36

Privacy Masking tab .........................................38

Day/Night Tab ..................................................40

Video codec Tab ...............................................40

Streaming Tab ...................................................42

Configuring the Network — Network Menu .....43

Network Tab .....................................................43

QoS Tab ............................................................45

Dynamic IP address notification Tab — Notifying

the IP Address .................................................46

Setting the SSL function — SSL Menu ..............48

SSL tab .............................................................48

CA certificate tab — Adding the CA certificate for

client authentication ........................................50

How to install the CA certificate ......................51

To remove an installed CA certificate ..............52

Using the 802.1X Authentication Function

— 802.1X Menu ....................................................53

System configuration of 802.1X network ........53

Common Tab – Basic setting of 802.1X

authentication function ...................................54

Client certificate Tab ........................................54

CA certificate Tab ............................................55

Setting the 802.1X authentication function

– Example of Windows Server 2003 ..............56

Setting the User — User Menu ...........................59

Setting the Security — Security Menu ...............60

Setting Tab ........................................................60

Referer check tab ..............................................60

Table of Contents

Saving the Camera Position and Action — Preset

position Menu ...................................................... 61

Position Tab — Saving pan/tilt/zoom

position ........................................................... 61

Position Tour Tab — Setting a position tour ... 63

Sending an Image via E-mail — e-Mail (SMTP)

Menu ..................................................................... 64

Common Tab — Setting the e-Mail (SMTP)

Function .......................................................... 64

Alarm sending Tab — Setting the e-mail sending

mode when detecting the alarm ...................... 65

Periodical sending Tab — Setting the periodical

e-mail sending mode ...................................... 66

Trouble sending tab — Setting the abnormal

e-mail sending mode ...................................... 67

Sending Images to FTP Server — FTP client

Menu ..................................................................... 67

Common Tab — Setting the FTP client

function .......................................................... 67

Alarm sending Tab — Setting the FTP client

action when detecting the alarm ..................... 68

Periodical sending Tab — Setting the periodical

FTP client activity ..........................................69

Recording Images in Memory — Image memory

Menu ..................................................................... 70

Common Tab — Setting the image memory

function .......................................................... 70

Alarm recording Tab — Setting the Image

memory function when detecting the alarm ... 72

Periodical recording Tab — Setting the periodical

recording mode ............................................... 73

Folder structure of Image memory ................... 74

Downloading Images from the Camera — FTP

server Menu .........................................................74

Setting the Edge Storage — Edge Storage

Menu ..................................................................... 75

Folder structure of Edge Storage ...................... 76

Setting the Alarm Output — Alarm output

Menu ..................................................................... 77

Alarm output 1 Tab ..........................................77

Outputting Audio Linked to Alarm Detection

— Voice alert Menu ............................................. 78

Voice alert 1, 2, 3 Tab ...................................... 78

Setting the Operations from the Viewer — Trigger

Menu ..................................................................... 79

Setting the Schedule — Schedule Menu ............ 81

Setting the Alarm Buffer — Alarm buffer

Menu ..................................................................... 82

Setting the Sensor input/Camera tampering

detection/Motion detection — Event detection

menu ..................................................................... 82

Sensor input tab — Set the sensor input .......... 82

Camera tampering detection tab — Set the camera

tampering detection ........................................ 83

Motion detection tab — Set the motion

detection ..........................................................83

Setting items for motion detection ....................83

Communicating with external devices - PTZ

control I/F menu (SNC-ZP550/ZR550) ..............85

Configuring the Viewer — Viewer Menu ..........86

Layout tab .........................................................86

HTML output tab ..............................................88

Others

Using the SNC toolbox .........................................90

Using the SNC audio upload tool — Transmitting

Audio to Camera ..................................................90

Using the SNC video player — Playing a Video/

Audio File Recorded with the Camera ...............91

Installing the SNC video player ........................91

Using the SNC video player .............................91

Using the SNMP ...................................................92

1. Inquiry Commands .......................................92

2. Setting Commands ........................................93

Glossary ................................................................94

Index ......................................................................97

Overview

Features

Overview

Features

• High-quality live images from camera can be

monitored at a maximum frame rate of 30 fps.

• Images are streamed in high-quality HD (720p) (SNC-

EP550/ER550/ZP550/ZR550).

• Images are streamed in high-quality HD (1080p)

(SNC-EP580/ER580/ER585/ER585H).

• SNC-ZP550/ZR550 are IPELA HYBRID-compatible

cameras. These cameras feature SLOC technology,

which enables HD images and SD video images to be

sent simultaneously over an IP network using just one

coaxial cable.

• Three video compression modes (video codecs)

JPEG/MPEG4/H.264 are supported.

• Single codec mode and dual codec mode are available.

• A high-speed (maximum 300° rotation/second) pan/

tilt mechanism is equipped. This allows 340° panning

(for SNC-EP580/EP550/EP520/EP521/ZP550), 360°

panning (for SNC-ER580/ER585/ER585H/ER550/

ER520/ER521/ZR550), 105° tilting (for SNC-EP580/

EP550/EP520/EP521/ZP550) and 210° tilting (for

SNC-ER580/ER585/ER585H/ER550/ER520/ER521/

ZR550) operability.

• Optical zoom of 20x (SNC-EP580/ER580), 30x

(SNC-ER585/ER585H), 28x (SNC-EP550/ER550/

ZP550/ZR550), 36x (SNC-EP520/EP521/ER520/

ER521) and a digital zoom of 12x high-magnification

zoom functions are provided.

• Intelligent motion detection, camera tampering

detection and alarm functions are provided.

• With the Dynamic Range Compressor, low-level

sound can be auto-adjusted for optimum volume and

streamed out.

• Up to 5 users can view images from one camera at the

same time.

• Date/time can be superimposed on the image.

• With Edge Storage, video or audio signals can be

recorded from the result of alarm detection, such as

network block, and image and sound of same protocol

streamed live.

• IEEE802.3at HPoE (High Power over Ethernet)

compliant (SNC-EP520/EP521/EP550/EP580/

ER520/ER521/ER550/ER580). For SNC-ZP550/

ZR550, this feature is available only in LAN mode.

NOTICE TO USERS

manual or the software described herein, in whole or in

part, may not be reproduced, translated or reduced to

any machine readable form without prior written

approval from Sony Corporation.

SONY CORPORATION PROVIDES NO

WARRANTY WITH REGARD TO THIS MANUAL,

THE SOFTWARE OR OTHER INFORMATION

CONTAINED HEREIN AND HEREBY

EXPRESSLY DISCLAIMS ANY IMPLIED

WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR ANY PARTICULAR PURPOSE

WITH REGARD TO THIS MANUAL, THE

SOFTWARE OR SUCH OTHER INFORMATION.

IN NO EVENT SHALL SONY CORPORATION BE

LIABLE FOR ANY INCIDENTAL,

CONSEQUENTIAL OR SPECIAL DAMAGES,

WHETHER BASED ON TORT, CONTRACT, OR

OTHERWISE, ARISING OUT OF OR IN

CONNECTION WITH THIS MANUAL, THE

SOFTWARE OR OTHER INFORMATION

CONTAINED HEREIN OR THE USE THEREOF.

Sony Corporation reserves the right to make any

modification to this manual or the information

contained herein at any time without notice.

The software described herein may also be governed by

the terms of a separate user license agreement.

• “IPELA” and are trademarks of

Sony Corporation.

• is trademark of Sony Corporation.

• “IPELA HYBRID” and are

trademarks of Sony Corporation.

• “VISCA” is a trademark of Sony Corporation.

• Microsoft, Windows, Internet Explorer and

Microsoft DirectX are registered trademarks of

Microsoft Corporation in the United States and/or

other countries.

• Java is a trademark of Sun Microsystems, Inc. in the

United States and other countries.

• Intel, Intel Core 2 Duo and Pentium are registered

trademarks of Intel Corporation or its subsidiaries in

the United States and other countries.

• Adobe, Adobe Reader and Adobe Flash are

trademarks of Adobe Systems Incorporated in the

United States and/or other countries.

• SD Memory Card is a trademark of Panasonic

Corporation, SanDisk Corporation in the United

States and TOSHIBA Corporation.

• Firefox is either a registered trademark or a

trademark of Mozilla Foundation in the United States

and/or other countries.

• Safari is either a registered trademark or a trademark

of Apple, Inc.

Overview

How to Use This User’s Guide

How to Use This User’s

Guide

This User’s Guide explains how to operate the Network

Camera from a computer.

The User’s Guide is designed to be read on the computer

display.

This section gives tips on making the most of the User’s

Guide-read it before you operate the camera.

Jumping to a related page

When you read the User’s Guide on the computer

display, you can click on a sentence to jump to a related

page.

Software display examples

Note that the displays shown in the User’s Guide are

explanatory examples. Some displays may be different

from the ones that appear in actual use.

The illustrations of the camera and menu display in the

User’s Guide show the SNC-EP580 as an example.

Printing the User’s Guide

Depending on your system, certain displays or

illustrations in the User’s Guide, when printed out, may

differ from those that appear on your screen.

Installation Manual (printed matter)

The supplied Installation Manual describes the names

and functions of parts and controls of the Network

Camera, connection examples, and how to set up the

camera. Be sure to read the Installation Manual before

hand.

• Google Chrome is either a registered trademark or a

trademark of Google Inc.

• sloc™ is a trademark owned by the Intersil

Corporation family of companies.

All other company and product names are trademarks

or registered trademarks of the respective companies or

their respective makers.

Overview

System Requirements

The following computer environment is necessary for

the computer to display images and the controls of the

camera.

(November 2014)

Common

Microsoft Windows XP, Windows Vista (32bit version

only), Windows 7 (32-bit version, 64-bit version),

Windows 8 Pro (32-bit version, 64-bit version)*,

Windows 8.1 Pro (32-bit version, 64-bit version)*

Authorized editions:

Windows XP: Professional

Windows Vista: Ultimate, Business

Windows 7: Ultimate, Professional

Windows 8: Pro

Windows 8.1: Pro

Microsoft DirectX 9.0c or higher

Web Browser

Windows Internet Explorer Ver. 7.0, Ver. 8.0, Ver. 9.0,

Ver. 10.0*

Firefox Ver. 25.0 (Plug-in free viewer only)

Safari Ver. 5.1 (Plug-in free viewer only)

Google Chrome Ver. 31.0 (Plug-in free viewer only)

SNC-EP580

SNC-ER580/ER585/ER585H

CPU

Intel Core 2 Duo, 2.33 GHz or higher

Memory

2 GB or more

Display

1600 × 1200 pixels or higher (2560 × 1600 pixels or

higher is recommended.)

SNC-EP550

SNC-ER550

SNC-ZP550

SNC-ZR550

CPU

Intel Core 2 Duo, 2 GHz or higher

Memory

1 GB or more

Display

1600 × 1200 pixels or higher

SNC-EP520/EP521

SNC-ER520/ER521

CPU

Intel Pentium 4, 2.4 GHz or higher,

or Intel Core 2 Duo, 1.8 GHz or higher

Memory

1 GB or more

Display

1280 × 1024 pixels or higher

* In case of Windows 8 or Windows 8.1, use the Internet

Explorer desktop user interface (desktop UI) edition.

Preparation

Assigning the IP Address to the Camera

Preparation

The Preparation section explains what the administrator

has to prepare for monitoring images after installation

and connection of the camera.

Assigning the IP

Address to the Camera

To connect the camera to a network, you need to assign

a new IP address to the camera when you install it for the

first time.

Before starting, connect the camera, referring to

“Connecting the Camera to a Local Network” in the

supplied Installation Manual.

Consult the administrator of the network about the

assigned IP address.

Assigning an IP address using SNC

toolbox

Insert the CD-ROM in your CD-ROM drive.

A cover page appears automatically in your Web

browser.

If it does not appear automatically in the Web

browser, double-click the index.htm file on the

CD-ROM.

When you are using Windows Vista, the “Auto

play” pop-up may appear.

Click the Setup icon of SNC toolbox.

The “File Download” dialog appears.

Click File Open.

Install “SNC toolbox” on your computer using the

wizard.

For details of the software installation and usage,

see the Application Guide.

Assign the IP address.

Assign the IP address using the installed SNC

toolbox.

For details, see “Using the SNC toolbox” -

“Assigning an IP address” in the Application

Guide.

Tips

• Download the latest installer or Application Guide of

SNC toolbox from the following URL:

http://www.sony.net/ipela/snc

• SNC toolbox stands for Sony Network Camera

toolbox.

Preparation

Accessing the Camera Using the Web Browser

Accessing the Camera

Using the Web Browser

After the IP address has been assigned to the camera,

check that you can actually access the camera using the

Web browser installed on your computer.

Use Internet Explorer as a Web browser.

Start the Web browser on the computer and type the

IP address of the camera in the URL address bar.

The viewer window is displayed.

Display sample

Note

When accessing the camera, images will not be

displayed in the following conditions.

• When the maximum number of viewers exceeds 5

However, if the e-Mail (SMTP) function or the FTP

client function is set to On, the maximum number of

viewers will be 3.

• The bit rate including new requests exceeds 16Mbps

• Depending on the setup environment, video may

become unclear even when being viewed by less than

the maximum number of viewers. If this occurs,

reduce the number of viewers, lower the bit rate, or

decrease the size of the picture (SNC-ZP550/ZR550).

Using the SSL function

Note

The model on sale in China does not support the SSL

function.

When Internet Explorer is used

When you enter the camera IP address, “Certificate

Error” may appear according to the status of the

certificate set on the camera. In this case, click

Continue to this website (not recommended). to

continue.

The welcome page appears (in SSL communication).

When “Allow HTTP connection for some

clients” (page 48) is checked

To use HTTP and SSL connections separately to access,

enter the following in the address box of the browser.

For HTTP connection

For SSL connection

When the viewer of the camera is

displayed for the first time

“Security Warning” is displayed. When you click Ye s,

ActiveX control is installed and the viewer is displayed.

Notes

• If Automatic configuration is enabled in the Local

Area Network (LAN) settings of Internet Explorer, the

image may not be displayed. In that case, disable

Automatic configuration and set the Proxy server

manually. For the setting of the Proxy server, consult

your network administrator.

• When you install ActiveX Control, you should be

logged in to the computer as Administrator.

Preparation

Accessing the Camera Using the Web Browser

Tip

The software is optimized for Internet Explorer using

medium font.

To display the viewer correctly

To operate the viewer correctly, set the security level of

Internet Explorer to Medium or lower, as follows:

Select Tools from the menu bar for Internet

Explorer, then select Internet Options and click

the Security tab.

Click the Internet icon (when using the camera via

the Internet), or Local intranet icon (when using

the camera via a local network).

Set the slider to Medium or lower. (If the slider is

not displayed, click Default Level.)

When using antivirus software, etc., on

the computer

• When you use antivirus software, security software,

personal firewall or pop-up blocker on your computer,

the camera performance may be reduced, for example,

the frame rate for displaying the image may be lower.

• The Web page displayed when you log in to the

camera uses JavaScript. The display of the Web page

may be affected if you use antivirus software or other

software described above on your computer.

Preparation

Basic Configuration by the Administrator

Basic Configuration by

the Administrator

You can monitor the camera image by logging in with

the initial conditions set for this network camera. You

can also set various functions according to the installing

position, network conditions or purpose of the camera.

We recommend you configure the following items

before monitoring images from the camera.

Setting contents Setting menu

Set the format of the image sent from the camera. Video codec Tab (page 40)

Select the white balance mode according to the installation position (indoors or

outdoors).

White balance (page 38)

Select the brightness of the image sent from the camera. Exposure (page 36)

Brightness (SNC-EP520/EP521/ER520/

ER521) (page 38)

Select the quality of the image sent from the camera. Video codec Tab (page 40)

Select the view size of the image. View size (page 14)

Select whether the audio from the external microphone is sent or not. Audio codec (page 36)

Synchronize the date and time of the camera with those of the computer. Date & time Tab (page 29)

Make the setting for sending the monitor image attached to an e-mail. e-Mail (SMTP) Menu (page 64)

Set the user access right for the camera. User Menu (page 59)

Set a place to be watched beforehand. Preset position Menu (page 61)

Prepare a panorama image. Creating a Panorama Image (page 20)

Preparation

Precautions for Preventing Access to the Camera by an Unintended Third Party

Precautions for

Preventing Access to

the Camera by an

Unintended Third Party

The camera may be accessed by an unintended third

party on the network, depending on the usage

environment. Changing the user name and password of

the camera administrator from the default settings is

highly recommended for security reasons. If the camera

is accessed by an unintended third party, there may be an

undesired effect, such as operations or settings to block

monitoring, etc.

The camera can be fraudulently accessed in a network

environment where a device is connected or connectable

to the network without the administrator's permission, or

a PC or other network device connected to the network

can be used without any permission. Connect to these

environments at your own risk. To prevent unauthorized

access to the camera, set it according to the following

steps.

Do not use the browser you use to set the camera to

access other websites while you set or after setting the

camera. You will remain logged in to the camera as long

as the browser is open, so to prevent an unintended third

party's use or execution of malicious programs, close the

browser after you finish setting the camera.

How to set up

Set the network address of the camera using SNC

toolbox.

For details about how to use SNC toolbox, refer to

the application guide.

After this step, do not use SNC toolbox to change

the network settings of the camera. Use SNC

toolbox to search for the camera only.

Start the web browser and set the SSL function to

Enable in the camera settings.

For details, refer to “Setting the Security —

Security Menu” in the Administrator menu on page

60.

Restart the web browser and access the camera

again.

Set the user name and password of the

administrator of the camera.

For details, refer to “Setting the Security —

Security Menu” in the Administrator menu on page

60.

Check the Referer check checkbox.

For details, refer to “Setting the Security —

Security Menu” in the Administrator menu on page

60.

When you use the e-Mail (SMTP) function, set the

TLS function to On. Use a mail server that supports

the TLS function.

For details, refer to “Sending an Image via E-mail

— e-Mail (SMTP) Menu” in the Administrator

menu on page 64.

Hereafter, use the camera using the SSL connection.

When you use the FTP server or the FTP client function,

use them in an environment where the network cannot

be intercepted by a third party. The SSL connection

cannot be used for the FTP server or the FTP client

function.

Note

The model on sale in China does not support the SSL

function.

Operating the Camera

Administrator and User

Operating the Camera

This section explains how to monitor the image from the

camera using your Web browser (Internet Explorer).

The functions of the camera should be set by the

Administrator. For the setting of the camera, see

“Administrating the Camera” on page 26.

Administrator and User

This network camera identifies those who log in as the

Administrator or User.

The Administrator can use all the functions of this

network camera, including camera settings. The User

can use the functions for monitoring the image and

audio from the camera, and control the camera. The

Viewer mode setting is used to restrict the user’s access

rights. There are five types of users.

Each type of user can use the corresponding functions below.

z Usable function

– Not usable function

The access rights of the administrator and the user can

be set in “Setting the User — User Menu” of the

Administrator menu on page 59.

Function Administrator

User

Full Pan/Tilt Preset

position

Light View

Monitor a live image z zzzzz

View the date and time z zzzzz

Control the frame rate (JPEG mode only) zz––––

Control the image view size z zzzz –

Save a still image and movie in the computer z zzzz –

Send an image file to the FTP server zz––––

Send an image attached to an e-mail zz––––

Record an image in the memory zz––––

Control the alarm output of the I/O port on the camera zz––––

Switch the Day/Night function mode zz––––

Play an audio file (Voice alert) zz––––

Switch the TCP/UDP transmission mode (Available in

MPEG4/H.264 mode only)

zz––––

Call the preset position zzzz––

Perform the pan/tilt/zoom operation zzz–––

Receive audio z zzzzz

Select the codec mode z zzzz –

Control the setting menu z –––––

Operating the Camera

Logging in to System

Logging in as a user

Start the Web browser on your computer and type

the IP address of the camera you want to monitor.

The viewer is displayed.

Display sample:

Three types of viewer are available: ActiveX

viewer, Plug-in free viewer and custom homepage.

By default, ActiveX viewer is displayed. To switch

the viewer, make changes to the Viewer menu

(page 86).

Note

If the main viewer does not start correctly, the security

level of the Internet Explorer may be set to higher than

Medium. See “To display the viewer correctly” on

page 9 and check the security level.

About Viewers

You can use the following viewers.

ActiveX viewer

This viewer can monitor the camera image in any of the

JPEG, MPEG4 and H.264 video codecs.

You must install this viewer when you access the main

viewer for the first time.

When you display the main viewer of the

camera for the first time

When you access the network camera using ActiveX

viewer for the first time, the Security Warning appears.

Click Ye s and install ActiveX Control. You can use all

the functions of the viewer with ActiveX Control.

Plug-in free viewer

This viewer allows the user to select from three image

display methods: JPEG, JPEG/Flash or ActiveX viewer.

JPEG method: JPEG images will be displayed in

sequence.

JPEG/Flash method: JPEG images will be displayed in

sequence. Adobe Flash is required to display the image.

ActiveX viewer method: The image can be viewed when

the image display is set to JPEG, MPEG4 or H.264.

Notes

• If Automatic configuration is enabled in the Local

Area Network (LAN) Settings of Internet Explorer,

the camera image may not be displayed. In that case,

disable Automatic configuration and set the Proxy

server manually. For the setting of the Proxy server,

consult your network administrator.

• When you install ActiveX Control, you should be

logged in to the computer as the Administrator.

Tip

Every page of this software is optimized for Internet

Explorer in Medium font.

Operating the Camera

Configuration of Main Viewer

Configuration of Main

Viewer

This section explains the functions of the parts and

controls of the main viewer. For a detailed explanation

on each part or control, see the specified pages.

Main viewer using ActiveX viewer

Main menu

ActiveX

Displays the ActiveX viewer.

Plug-in free

Displays the Plug-in free viewer.

Tool

You can download system utility from here. (page 23)

This operation is only available when you are logged in

as administrator.

Set up

Click to display the Administrator menu. (page 26)

You can operate this function only when logging in as

the administrator.

Language

Set language from pull-down.

Control panel section

You can drag the panels to the monitor screen and

configure them.

To return to the operation panel, drag the panel and

configure the operation panel.

Click the to hide the detail setting menu or click it

again to show the menu.

Information panel

Check the date and time here.

View panel

You can change the screen mode, size of the image,

image codec mode and frame rate. Also, still images and

movies can be saved (movie saving can also be stopped)

from here. Microphone and audio output levels can be

adjusted.

Screen Mode

Select Window or Full Screen.

View size

Selects the view size to be displayed.

Click View size list box to select the view size.

Select x1/4, x1/2 or x1 to display x1/4, x1/2 or x1-sized

images set in Image size of the Camera menu (page 41).

Select Full to display images according to the view size.

Select Fit to display images according to the view size,

with fixed aspect ratio.

Image Codec

Select an image codec mode.

Frame rate

(Displayed only when the camera image is in JPEG.)

Selects the frame rate to transmit images.

Control panel

section

Monitor image

section

Main menu

Operating the Camera

Configuration of Main Viewer

(Capture)

Click to capture a still image shot by the camera and to

store it in the computer. Click to open the folder to be

saved.

Note

In the case of Windows Vista, Windows 7, Windows 8

or Windows 8.1, if “Enable Protected Mode” is checked

in Control Panel-Internet Option-Security, still images

cannot be shot.

(Run)/ (Stop Save Video)

Runs and stops Save Video. Click to open the folder

to be saved.

Note

In the case of Windows Vista, Windows 7, Windows 8

or Windows 8.1, if “Enable Protected Mode” is checked

in Control Panel-Internet Option-Security, video

content cannot be saved.

Volum e

Use the slide bar to adjust the volume for sound output

level.

When you click , the icon changes to and the

output from the speaker stops. To output sound from the

speaker, click again.

Microphone volume

This is displayed when Audio codec (page 36) in the

Common tab of the Camera menu is set to On, and a user

with audio enabled in the User Menu accesses the

device.

Use the slide bar to adjust the microphone volume.

When you click , the icon changes to and the

microphone input stops. To input the microphone, click

again.

Camera control panel

On this panel, you can control the pan/tilt/home position

of the camera, adjust the zoom and switch focus mode

(page 18). In addition, you can obtain authority to

operate the camera when the exclusive control mode is

on.

Image action

Select the mode of operation from Off, Area zoom and

Vector dragging.

Pan/Tilt control

Click the arrow button the direction in which you want

to move the camera. Keep it pressed to move the camera

continuously.

To return to the home position, click .

Zoom control

Press to zoom out, and press to zoom in.

Zooming continues while the button remains pressed.

Note

The four edges of the image may be dark depending on

the zoom position. This is a phenomenon related to the

structure of the camera, and does not cause a problem.

Focus control

To focus on a nearby object, press . To focus on a

distant object, press .

By pressing , focus is set to the optimum

position.

Note

To control the focus manually, set Focus mode of the

Camera menu to Manual (page 36).

Exclusive control

Click this button to display the time remaining for

operation authority. However, if operation authority has

not been obtained, the waiting time is displayed.

Operating the Camera

Configuration of Main Viewer

Note

Set the Exclusive control mode in the System Tab of

the System Menu to On to perform exclusive control

(page 28).

Panorama panel

Map View and Arctic View are displayed.

You can switch the display. Click to display Map

View and to display Arctic View.

Arctic View is not available on SNC-EP520/EP521/

EP550/EP580/ZP550.

Display switching is only available on SNC-ER520/

ER521/ER550/ER580/ER585/ER585H/ZR550.

Trigger panel

The above is displayed only when Viewer mode

(page 59) is set to Full, and one or more triggers are

enabled in the Trigger menu (page 79).

The configured functions are displayed as buttons on

this panel.

Click the function button you want to use on the Trigger

panel. The selected function is activated. The selectable

functions are as follows:

• send still image files attached to an e-mail (page 21)

• send still image files to an FTP server (page 21)

• record still image files in the built-in memory or SD

memory card (not supplied) (page 21)

• control the alarm output (page 22)

• switch the Day/Night function on/off (page 22)

• play the audio file stored in the camera (page 22)

Preset position panel

The above is displayed only when one or more preset

positions are stored in memory.

The registered preset position is displayed.

If you select a thumbnail when registering a preset

position, it will be displayed with a thumbnail.

Select the Preset position name from the list. The camera

will move to the preset position that you have stored in

memory using the Preset position menu.

Others panel

(The Other panel is displayed in the case of an MPEG4

or H.264 image.)

You can switch between TCP and UDP (Unicast/

Multicast).

Each click switches the transmission mode of the video/

audio data between TCP mode, Unicast mode, and

Multicast mode (page 22).

Operating the Camera

Configuration of Main Viewer

Monitor image

The image shot by the camera is shown here.

There are two modes for on-screen pan/tilt/zoom

operation using a mouse: Area zoom mode and Vector

dragging mode.

In the Area zoom mode, clicking will pan or tilt the

camera towards the center of the image. The Area zoom

will move the camera in the direction that displays the

area selected by the operator and zooms in at the same

time. The operator can choose a part of the image to

view and zoom in by surrounding an area with a frame

by dragging the mouse.

In the Vector dragging mode, the camera pans or tilts in

the dragged direction. How long you drag the mouse

determines the speed. Releasing the button on the mouse

after dragging stops the panning or tilting of the camera.

You can also use the camera control panel bar to pan or

tilt.

The zoom operation using the mouse wheel is available

in all modes.

Plug-in free viewer

Main viewer using Plug-in free viewer

Display sample:

Monitor screen

There are two modes for on-screen pan/tilt/zoom

operation using a mouse: Area zoom mode and Vector

dragging mode. A control bar is displayed on the screen.

In the Area zoom mode, clicking will pan or tilt the

camera towards the center of the image. The Area zoom

will move the camera in the direction that displays the

area selected by the operator and zooms in at the same

time. The operator can choose a part of the image to

view and zoom in by surrounding the area with a frame

by dragging the mouse.

In the Vector dragging mode, the camera pans or tilts in

the dragged direction. How long you drag the mouse

determines the speed. Releasing the button on the mouse

after dragging stops the panning or tilting of the camera.

You can also use the tool bar to pan or tilt.

The zoom operation using the mouse wheel is available

in all modes.

Control bar

The following operation buttons are available.

Camera list

Monitor screen

Control bar

Setting

You can set the streaming method, image size,

frame rate, PTZ operation, trigger selection and

image codec.

Preset

Select a preset position to move the camera to the

registered preset position.

(Displayed only when a camera preset position is

registered.)

Streaming stop button

Stops streaming. (Appears while streaming.)

Trigger run button

Runs the selected trigger.

(Displayed only when the Viewer mode in the User

Menu (page 59) is set to Full and at least one

trigger is enabled in the Trigger Menu (page 79).)

Streaming start button

Starts streaming. (Appears while stops streaming.)

Save still image button

Captures still images taken by the camera and saves

them to the computer.

(Displayed only when ActiveX is set for Streaming

method in Setting.)

Audio output volume slider

Use the slider to adjust the volume. Clicking the

button will stop sound output.

(Displayed only when ActiveX is set for

Streaming method in Setting, and Audio codec

in the Camera Menu (page 36) is set to On.)

Control waiting time and control time for exclusive

control

Operating the Camera

Note

Set the Exclusive control mode in the System Tab of

System Menu to On to perform exclusive control

(page 28).

Camera list

The camera list is displayed when Camera list is set to

On in the viewer menu (page 87), and at least one

camera is registered.

Operating the Camera

There are three modes of camera operation: Area zoom

mode, Vector dragging mode and PTZ Control bar.

You can control pan/tilt, zoom and focus in either mode.

The available functions for the camera operation modes

vary according to the viewer display. The available

functions are as follows:

Controlling via the control panel

(Operation common to Area zoom

mode and Vector dragging mode)

You can operate the camera direction, zoom, and focus

by using the control panel for the monitor image

currently displayed.

Pan/Tilt control

Click the arrow button in the direction in which you

want to move the camera. Keep it pressed to move the

camera continuously.

To return to the home position, click .

Notes

• When you hold , or to tilt the camera

downward to the point where it faces the ground with

Auto flip set to On (page 29), the auto flip function is

activated to change the tilt movement upward.

Exclusive control button

Displays the remaining time for operation

authority. However, if operation authority was not

obtained, the waiting time is displayed.

ActiveX

viewer

Plug-in free viewer

JPEG JPEG/

Flash

ActiveX

Operation from

control panel

a ×××

Area zoom aaaa

Vector dragging aaaa

PTZ control bar × aa×

Operating the Camera

• When you select On in “Horizontal tilt limit”

(page 29), the camera will not move beyond

horizontal level.

Zoom control

Click to zoom out, and click to zoom in.

Zooming continues while the button remains pressed.

Note

The four edges of the image may be dark depending on

the zoom position. This is a phenomenon related to the

structure of the camera, and does not cause a problem.

Focus control

To focus on a nearby object, click . To focus on a

distant object, click .

By clicking , the focus is set to the

optimum position.

Note

To control the focus manually, set Focus mode of the

Camera menu to Manual (page 36).

Panning and tilting by clicking the

monitor image (Area zoom mode

only)

Click on the monitor image, and the camera moves so

that the clicked portion is positioned at the center of the

display.

Panning, tilting and zooming by

specifying the area (Area zoom

mode only)

Click and hold the left button of the mouse on the

monitor image, and drag the mouse diagonally to draw a

red frame around the portion you want to enlarge. The

camera moves so that framed portion is positioned at the

center of the display and is zoomed in.

Notes

•When Zoom mode in the Camera menu is set to Full,

zooming of the specified area stops at the T end of the

optical zoom. If you want to zoom in further using the

digital zoom, specify the area again.

• When the specified area is zoomed in, the center may

be shifted or some portion of the image may appear

out of the monitor image section. In this case, click the

point you want to move to the center or click the arrow

button on the camera control panel.

Panning and tilting by dragging the

screen (Vector dragging mode

only)

When you click on the starting point on the image and

drag to the end point, the camera pans/tilts in the

direction of the arrow from the starting point to the end

point. The speed of operation is determined by the

length of arrow. Releasing the button on the mouse stops

the panning/tilting of the camera.

Indicates the

available area of

analog zoom.

Indicates the

available area of

digital zoom.

Operating the Camera

Controlling the Camera on a Panorama Image

Moving the camera to a preset

position (Common operations in

Area zoom and Vector dragging

modes)

Select a preset position name from the Preset position

panel. The camera will move to the preset position that

you have stored in memory using the Preset position

menu (page 61).

Multiple preset positions can be organized by group

according to setting.

Using pan/tilt/zoom operations with

the displayed control bar (PTZ

Control bar only)

Pan/Tilt operations

Click the arrow of the direction you wish to move the

camera. Continue clicking on the arrow to keep moving

the direction of the camera.

Zoom operation

Click to zoom out, click to zoom in. The zoom

operation continues while you are clicking on the

button.

Controlling the Camera

on a Panorama Image

In the panorama window, a 360° view around the

camera is displayed as a panorama image. When you

click on the displayed panorama image, the camera

faces the clicked area.

To create a panorama image

Create the panorama image with the SNC toolbox.

Tip

The panorama image is a still picture converted from the

image taken when you were going to create it with SNC

toolbox. When the camera is moved or when the layout

around the camera is changed, you should create the

panorama image again.

Facing the camera toward a

specified point

Create a panorama image with SNC toolbox and

display it.

Two “Panorama Image” display formats are

available: Map view and Arctic view.

You can switch the display. Click to display

Map View and to display Arctic View.

Arctic View is not available on SNC-EP520/

EP521/EP550/EP580/ZP550.

SNC-EP580

Panorama window

Map View

Arctic View

Operating the Camera

Using the Trigger Button

Display switching is only available on

SNC-ER520/ER521/ER550/ER580/ER585/

ER585H/ZR550.

(The Illustration above is a simulated screen image

of the panorama image. The displays may be

different from the ones that appear in actual use.)

Click the point you want to watch in the panorama

window.

The camera is moved to face toward the clicked

point, and the present image at the point is

displayed in the monitor window.

To rotate the panorama image

To rotate the panorama image in accordance with the

camera’s panning direction, set Panorama mode to

Rotate in the System menu of the Administrator menu

(page 29). (The mark on the panorama image

indicates the panning home position.)

Note

The panorama image can be rotated only when a 360-

degree panorama image has been created using SNC

toolbox.

Using the Trigger Button

You can execute various functions by clicking their

respective buttons on the Trigger panel.

Sending a monitor image via e-mail

You can send a captured still image by attaching it to an

e-mail.

To use this function, you need to make e-Mail (SMTP)

active and set the address in the Trigger menu of the

Administrator menu properly (page 79).

Click e-Mail (SMTP) on the Trigger panel.

The still image of the moment you click is captured,

and your e-mail with the image file attached is sent

to the specified mail address.

Sending a monitor image to an FTP

server

You can send a captured still image to the FTP server.

To use this function, you need to make FTP client active

and set the address in the Trigger menu of the

Administrator menu properly (page 79).

Click FTP client on the Trigger panel.

The still image of the moment you click is captured,

and the image file is sent to the FTP server.

Recording a camera image as a still

image

You can record a captured still image in the built-in

memory or SD memory card (not supplied).

To use this function, you need to make Image memory

active and set the details in the Trigger menu of the

Administrator menu (page 80).

Click Image memory on the Trigger panel.

The still image of the moment you click is captured,

and the image file is recorded.

Operating the Camera

Switching Transmission Mode

Controlling alarm output 1

You can control Alarm output 1.

To use this function, you need to make Alarm output 1

active in the Trigger menu of the Administrator menu

(page 80).

Click Alarm output1 on the Trigger panel.

The alarm output is switched by clicking.

The alarm output mode can be selected from

To gg le or Timer of Alarm output 1 (page 80) in

the Trigger menu.

Tip

For the connection of peripheral devices to the alarm

output of the I/O port, see the supplied Installation

Manual.

Controlling the Day/Night function

You can set the Day/Night function to On (night mode)

and Off (day mode).

To use this function, you need to make Day/Night active

in the Trigger menu of the Administrator menu

(page 80).

Click Day/Night on the Trigger panel.

Each click switches the Day/Night function

alternately between On (night mode) and Off (day

mode).

Note

If Day/Night mode in the Trigger-Day/Night menu

(page 80) is set to Auto, you cannot control the Day/

Night function by clicking Day/Night.

Playing an audio file stored in the

camera

You can play an audio file previously stored in the

camera using the SNC audio upload tool.

To use this function, you need to make Voice alert1,

Voice alert2 and Voice alert3 active in the Trigger

menu of the Administrator menu (page 80).

Click Voice alert1, Voice alert2 or Vo ic e a ler t3 on

the Trigger panel.

Playback of the selected audio file starts and the

playback sound is output from the speaker

connected to the camera.

Switching Transmission

Mode

You can change the transmission mode for video/audio

data.

This function can be used when Mode (video codec

mode) is set to MPEG4 or H.264 and the ActiveX

viewer is used.

Note

The function may not operate correctly if you use

personal firewall software or antivirus software on your

computer. In that case, disable the software or select the

TCP mode.

Select TCP, Unicast or Multicast from the

Connection drop-down list in the Others panel.

TCP: This is normally selected.

When TCP is selected, HTTP communication is

adopted for video/audio communications. HTTP is

the protocol used for reading the usual Web page.

In an environment capable of reading Web pages,

you can watch or listen to video/audio by selecting

the TCP port.

Unicast: When Unicast is selected, RTP (Real-

time Transport Protocol) is adopted for video/audio

communications. Since RTP is the protocol for

running video/audio data, the video/audio playback

is smoother than when TCP (HTTP) is selected. If

a firewall is installed between the camera and the

computer, or depending on the network

environment, video/audio may not play back

properly when Unicast is selected. In this case,

select TCP.

Multicast: This protocol is selectable when

Multicast streaming (page 42) is On. When

Multicast is selected, RTP (Real-time Transport

Protocol) and UDP multicast techniques are

adopted for video/audio transmission. By selecting

it, the network transmission load of the camera can

be reduced. If a router that does not correspond to a

multicast or firewall is installed between the

camera and the computer, video/audio may not play

back properly. In this case, select TCP or Unicast.

Note

When connecting via a proxy server, neither Unicast

nor Multicast can be selected.

Operating the Camera

Using the System Utility

You can download system utility from the tools tab on

the main menu.

To use the utility, click Download to begin download.

SNC viewer

SNC viewer is an application which allows you to set the

initial state of the viewer.

Installing the SNC viewer

Execute the downloaded SNCViewer.msi file.

Install the SNC viewer following the instructions

on the wizard.

When the license agreement policies are displayed,

agree after reading them carefully and install the

SNC viewer.

Using the SNC viewer

Click SNC viewer in the control panel.

Connection tab

You can set the connection method.

Select the start-up connection from: TCP, Unicast, and

Multicast.

If TCP connection is selected, you can configure proxy

settings by selecting Use proxy.

View tab

Screen mode

You can select Window or Fullscreen.

View size

You can select the view size.

JPEG framerate

You can set the frame rate for JPEG.

Image action

Select from the image operation modes Area zoom,

Vector dragging and Off.

Operating the Camera

Using the System Utility

Audio tab

Volum e

Muting: Select this option for muting the sound at

start-up.

Use the slide bar to set the volume for start-up sound

output.

Mic

Muting: Select this option for muting the microphone

sound at start-up.

Use the slide bar to set the volume for start-up

microphone input.

Save tab

Specify a folder to save the still images and movies to.

Note

In the case of Windows Vista, Windows 7, Windows 8

or Windows 8.1, if “Enable Protected Mode” is checked

in Control Panel-Internet Option-Security, still images

cannot be shot and video content cannot be saved.

Joystick tab

You can assign the joystick buttons here.

SNC desktop viewer

The gadget that displays the camera image on the side

bar of Windows Vista or Desktop in the case of

Windows 7.

Installing the SNC desktop viewer

Click Download.

When the license agreement policies are displayed

on the SNC desktop viewer download screen, agree

after reading them carefully and download the SNC

desktop viewer.

Click Save.

Save SncDesktopViewer.gadjet in the specified

location.

Click Open files.

Run it in the “Download completed” dialog.

Click Run.

The message “Do you want to run this

software?” will be displayed. Agree and run.

Click Install.

The message “Do you want to install this

Gadget?” will be displayed. Agree and run.

Operating the Camera

Using the System Utility

Using the SNC desktop viewer

When installation is finished, SNC desktop viewer is

displayed on the side bar of Windows Vista or Desktop

in the case of Windows 7.

Camera address

Set the IP address for the camera to display on the

Gadget.

Frame rate

Select the frame rate for the image to display on the

Gadget.

Image size

Select the image size for the image to display on the

Gadget.

How to control PTZ

Select the PTZ operation mode for the Gadget screen

from the options Area zoom, PTZ control bar, and

Vector dragging.

Click (Exit) to exit Gadget.

When you click (Set), you will see the following

setting screen.

Administrating the Camera

Basic Operations of the Administrator Menu

Administrating the Camera

This section explains how to set the functions of the

camera by the Administrator.

For details about monitoring the camera image, see

“Operating the Camera” on page 12.

This section explains the basic operations and each

option of the Administrator menu.

Note on the display of menu options

The setting menus of this unit will clearly display only

the setting options that you can currently select. Grayed

out options cannot be selected.

Only supported functions are displayed.

Basic Operations of the

Administrator Menu

You can use the Administrator menu to set all functions

to suit the user’s needs.

How to set up the Administrator

For details, see “Logging in as a user” on page 13.

Click Setting on the main menu.

The authentication dialog appears. Enter the user

name and password for Administrator.

The user name “admin” and password “admin” are

set at the factory for the Administrator.

The Administrator menu appears.

Change the password from the factory setting for

the security of your devices.

Click the menu name (example: System) on the left

side of the Administrator menu.

The clicked menu appears.

Example: “System” menu

Select the required tab above the menu, and set each

setting option in the tab.

Example: “Date & time” tab of “System” menu

See pages 28 to 88 for details of the menu tabs and

setting options.

After setting, click OK.

The settings you have made become active.

Click Cancel to nullify the set values and return to

the previous settings.

Buttons common to every menu

The following buttons are displayed on all the menus.

The functions of the buttons are the same on every

menu.

Click this button to confirm the settings.

Click this button to nullify the set values and return to

the previous settings.

Administrating the Camera

Basic Operations of the Administrator Menu

General notes on menus

• One-byte katakana character is not valid for any text

field, such as User name.

• After changing a setting on a menu, wait at least 30

seconds before turning off the power of the camera.

If the power is turned off immediately, the new setting

may not be stored correctly.

• If the camera settings are changed while watching the

main viewer, some settings cannot be restored. To

reflect the change on the opening main viewer, click

Refresh on the Web browser.

Configuration of the Administrator

System

Displays the System menu. For details, see

“Configuring the System — System Menu” (page 28).

Camera

Displays the Camera menu for setting the camera image

and audio. For details, see “Setting the Camera Image

and Audio — Camera Menu” (page 35).

Network

Displays the Network menu for setting the network

connection. For details, see “Configuring the Network

— Network Menu” (page 43).

SSL

Displays the SSL menu for performing SSL

communication between the client device and camera.

(“Setting the SSL function — SSL Menu” on page 48)

802.1X

Displays the 802.1X menu for connecting the camera to

a network configured in compliance with the 802.1X

standard for port authentication. (“Using the 802.1X

Authentication Function — 802.1X Menu” on page 53)

User

Displays the User menu for setting the log in user name

and password. (“Setting the User — User Menu” on

page 59)

Security

Displays the Security menu for specifying a computer

that is allowed to connect to the camera. (“Setting the

Security — Security Menu” on page 60)

Preset position

Displays the Preset position menu to register a position

you want to save. “Tour function,” which rotates the

registered positions, is also set here. (“Saving the

Camera Position and Action — Preset position Menu”

on page 61)

e-Mail (SMTP)

Displays the e-Mail (SMTP) menu for sending an e-

mail. (“Sending an Image via E-mail — e-Mail (SMTP)

Menu” on page 64)

FTP client

Displays the FTP client menu for sending an image/

audio file, etc., to an FTP server. (“Sending Images to

FTP Server — FTP client Menu” on page 67)

Image memory

Displays the Image memory menu for recording an

image/audio file, etc., in the built-in memory or in a SD

memory card (not supplied) inserted in the camera.

(“Recording Images in Memory — Image memory

Menu” on page 70)

FTP server

Displays the FTP server menu for setting the FTP server

function of the camera. (“Downloading Images from the

Camera — FTP server Menu” on page 74)

Edge Storage

Set the recording of image and sound and stream them

with the same protocol in Edge Storage menu. (“Setting

the Edge Storage — Edge Storage Menu” on page 75)

Alarm output

Displays the Alarm output menu for setting the alarm

output terminal of the camera. (“Setting the Alarm

Output — Alarm output Menu” on page 77)

Voice alert

Displays the Voice alert menu for playing an audio file

stored in the camera in synchronization with alarm

detection by the sensor input or the motion detection

function. (“Outputting Audio Linked to Alarm

Detection — Voice alert Menu” on page 78)

Administrating the Camera

Configuring the System — System Menu

Trigger

Displays the Trigger menu for designating the operation

to execute when you run a trigger. (“Setting the

Operations from the Viewer — Trigger Menu” on page

79)

Schedule

Displays the Schedule menu for the Day/Night function,

Preset position function, e-Mail (SMTP) function, FTP

client function, Image memory function and Alarm

output function, Voice alert function, etc. (“Setting the

Schedule — Schedule Menu” on page 81)

Alarm buffer

Displays the Alarm buffer menu for the buffer for

storing the image and audio related to alarm detection.

(“Setting the Alarm Buffer — Alarm buffer Menu” on

page 82)

Event Detection

Displays the setting menu for all built-in detection

functions. (“Setting the Sensor input/Camera tampering

detection/Motion detection — Event detection menu”

on page 82)

Viewer

Displays the Viewer menu from which you can select

the viewer to use and configure advanced settings.

(“Configuring the Viewer — Viewer Menu” on page 86)

Configuring the System

— System Menu

When you click in the Administrator menu, the

System menu appears.

Use this menu to perform the principal settings of the

software.

The System menu has seven tabs: System, Date & time,

Superimpose, Installation, Initialize, System log and

Access log.

System Tab

Display sample: SNC-ER580

Title bar name

Type a name of up to 48 characters to be displayed on

the title bar. The characters typed here are displayed on

the title bar of the Web browser.

Serial number

The serial number of the camera is displayed.

Software version

The software version of this camera is displayed.

Exclusive control mode

Controls the authority to operate the pan, tilt and zoom

functions of the camera.

On: Only one user has control authority. Set the

operation time for one user in Operation time.

If a user tries to operate a function during operation

by another user, the authority is controlled by the

settings of Operation time and Maximum wait

number.

Off: Multiple users can control pan, tilt and zoom at the

same time. When multiple users control these

functions at the same time, the last operation has

priority.

System

Administrating the Camera

Configuring the System — System Menu

Operation time

Sets the time length for a user who has control authority.

The selectable range is from 10 to 600 seconds. This is

effective when Exclusive control mode is set to On.

Maximum wait number

Sets the number of users who are permitted to wait for

their turn for control authority during operation by one

user. The selectable number is from 0 to 5. This is

effective when Exclusive control mode is set to On.

Notes

• To use Exclusive control mode, the date and time of

the camera and the connected computer must be set

correctly first.

• To use Exclusive control mode, do not disable the

Web browser Cookie. If it is disabled, this mode

cannot be used.

• When you change the Exclusive control mode

setting, click Refresh on the Web browser to reflect

the change when opening the main viewer page.

PTZ mode

Select the pan/tilt control mode using the 8-direction

arrow buttons (page 18) and the zoom control mode

using the / buttons (page 19).

Select Normal or Step.

Normal: When you click the mouse button, the camera

starts panning, tilting or zooming, and the operation

continues while you hold down the mouse button. To

stop the operation, release the mouse button.

Step: Each time you click the mouse button, the camera

moves (pans, tilts or zooms). If you keep the mouse

button held down for more than 1 second, the

operation mode is temporarily changed to Normal.

When you release the mouse button, camera

operation stops and the Step mode is restored.

When you select Step, Pan/Tilt level and Zoom level

are selectable.

Pan/Tilt level: Select the camera transition level from 1

to 10 by clicking the 8-direction arrow buttons for

panning/tilting. Selecting 10 provides the maximum

transition level.

Zoom level: Select the camera transition level from 1 to

10 by clicking / for zooming. Selecting 10

provides the maximum transition level.

Auto flip (SNC-ER520/ER521/ER550/

ER580/ER585/ER585H/ZR550)

This function automatically switches the tilt movement

of the camera downward to upward when the camera

tilts downward to the point where it faces the ground.

On: When you are tilting the camera downward using

the , or buttons on the control panel, and

the camera reaches the point where it faces the

ground, it automatically starts tilting upward.

Off: When the camera tilts to the point where it faces the

ground, tilting stops.

Latency

While Auto flip is set to On, set the time duration before

restarting tilt when the camera has tilted completely

downward.

Selectable values are 0 sec., 0.5 sec. are 0.75 sec.

Horizontal tilt limit

You can limit the tilt movement to not go beyond

horizontal level.

Panorama mode (SNC-ER520/ER521/

ER550/ER580/ER585/ER585H/ZR550)

Select to rotate or not rotate the panorama image

displayed in the viewer in accordance with the pan

movement of the camera.

Rotate: The panorama image rotates as the camera

pans.

Fixed: The panorama image is fixed.

OK/Cancel

See “Buttons common to every menu” on page 26.

Date & time Tab

Current date & time

Displays the date and time set on the camera.

Note

After you have purchased the camera, be sure to check

the date and time of the camera and set as necessary.

Administrating the Camera

Configuring the System — System Menu

PC clock

Displays the date and time set on your computer.

Date & time format

Select the format of date and time to be displayed in the

main viewer from the drop-down list.

You can select the format between yyyy-mm-dd

hh:mm:ss (year-month-day hour:minutes:seconds),

mm-dd-yyyy hh:mm:ss (month-day-year

hour:minutes:seconds), and dd-mm-yyyy hh:mm:ss

(day-month-year hour:minutes:seconds).

Adjust

Select how to set the day and time.

Keep current setting: Select if you do not need to set

the date and time.

Synchronize with PC: Select if you want to

synchronize the camera’s date and time with the

computer.

Manual setting: Select if you want to set the camera’s

date and time manually.

Select the year, month, date, hour, minutes and

seconds from each drop-down list.

Synchronize with NTP: Select if you want to

synchronize the camera’s date and time with those of

the time server called NTP server (Network Time

Protocol).

Set the NTP server when Synchronize with NTP is

selected.

Use the following NTP server address: Synchronize

with the selected NTP server address.

NTP server 1: Enter the first choice for NTP server

address.

NTP server 2: Enter the second choice for NTP

server address.

NTP server 3: Enter the third choice for NTP server

address.

DHCP server: Select DHCP server when you need to

get NTP server information from DHCP server.

Multicast: Select Multicast when you search for an

NTP server with Multicast.

Time zone

Set the time difference from Greenwich Mean Time in

the area where the camera is installed.

Select the time zone in the area where the camera is

installed from the drop-down list.

For Japan, select “Osaka, Sapporo, Toky o

(GMT+9:00)”

Automatically adjust the clock for daylight

saving time changes

When selected, the clock is automatically adjusted

according to the daylight saving time of the selected

time zone.

Note

If the time zone selected in Time zone is different from

that set on the computer, the time is adjusted using the

time zone difference and set on the camera.

OK/Cancel

See “Buttons common to every menu” on page 26.

Superimpose Tab

Select whether to superimpose the camera ID, date/time

and other information on an image or not. A still image

can be also superimposed.

You can select whether to superimpose on Image 1 and

Image 2 or not, set the font size and configure each

displayed item.

Note

The superimpose setting for Image 1 is applied to Image

2 in the following conditions.

Codec information is not displayed.

• Image 1 and Image 2 are the same size and larger than

640 × 480.

• When Cropping is set to On in the Camera menu,

either vertical or lateral size of the cropped image is

larger than that of 640 × 480.

Date & time

Set the format of date/time and the separator. These

settings are applied to both Image 1 and Image 2.

Camera ID

Select the type of information displayed as Camera ID.

Text : Set the Text string to be displayed.

Logo: Select an image file you want to use for Logo by

using the Browze... button, and click Upload to

upload the file.

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