• High-quality live images from camera can be
monitored at a maximum frame rate of 30 fps.
• Images are streamed in high-quality HD (720p) (SNCEP550/ER550/ZP550/ZR550).
• Images are streamed in high-quality HD (1080p)
(SNC-EP580/ER580/ER585/ER585H).
• SNC-ZP550/ZR550 are IPELA HYBRID-compatible
cameras. These cameras feature SLOC technology,
which enables HD images and SD video images to be
sent simultaneously over an IP network using just one
coaxial cable.
• Three video compression modes (video codecs)
JPEG/MPEG4/H.264 are supported.
• Single codec mode and dual codec mode are available.
• A high-speed (maximum 300° rotation/second) pan/
tilt mechanism is equipped. This allows 340° panning
(for SNC-EP580/EP550/EP520/EP521/ZP550), 360°
panning (for SNC-ER580/ER585/ER585H/ER550/
ER520/ER521/ZR550), 105° tilting (for SNC-EP580/
EP550/EP520/EP521/ZP550) and 210° tilting (for
SNC-ER580/ER585/ER585H/ER550/ER520/ER521/
ZR550) operability.
• Optical zoom of 20x (SNC-EP580/ER580), 30x
(SNC-ER585/ER585H), 28x (SNC-EP550/ER550/
ZP550/ZR550), 36x (SNC-EP520/EP521/ER520/
ER521) and a digital zoom of 12x high-magnification
zoom functions are provided.
• Intelligent motion detection, camera tampering
detection and alarm functions are provided.
• With the Dynamic Range Compressor, low-level
sound can be auto-adjusted for optimum volume and
streamed out.
• Up to 5 users can view images from one camera at the
same time.
• Date/time can be superimposed on the image.
• With Edge Storage, video or audio signals can be
recorded from the result of alarm detection, such as
network block, and image and sound of same protocol
streamed live.
• IEEE802.3at HPoE (High Power over Ethernet)
compliant (SNC-EP520/EP521/EP550/EP580/
ER520/ER521/ER550/ER580). For SNC-ZP550/
ZR550, this feature is available only in LAN mode.
SONY CORPORATION PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL,
THE SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR PURPOSE
WITH REGARD TO THIS MANUAL, THE
SOFTWARE OR SUCH OTHER INFORMATION.
IN NO EVENT SHALL SONY CORPORATION BE
LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES,
WHETHER BASED ON TORT, CONTRACT, OR
OTHERWISE, ARISING OUT OF OR IN
CONNECTION WITH THIS MANUAL, THE
SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN OR THE USE THEREOF.
Sony Corporation reserves the right to make any
modification to this manual or the information
contained herein at any time without notice.
The software described herein may also be governed by
the terms of a separate user license agreement.
• “IPELA” and are trademarks of
Sony Corporation.
• is trademark of Sony Corporation.
• “IPELA HYBRID” and are
trademarks of Sony Corporation.
• “VISCA” is a trademark of Sony Corporation.
• Microsoft, Windows, Internet Explorer and
Microsoft DirectX are registered trademarks of
Microsoft Corporation in the United States and/or
other countries.
• Java is a trademark of Sun Microsystems, Inc. in the
United States and other countries.
• Intel, Intel Core 2 Duo and Pentium are registered
trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
• Adobe, Adobe Reader and Adobe Flash are
trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
• SD Memory Card is a trademark of Panasonic
Corporation, SanDisk Corporation in the United
States and TOSHIBA Corporation.
• Firefox is either a registered trademark or a
trademark of Mozilla Foundation in the United States
and/or other countries.
• Safari is either a registered trademark or a trademark
of Apple, Inc.
4
Features
• Google Chrome is either a registered trademark or a
trademark of Google Inc.
• sloc™ is a trademark owned by the Intersil
Corporation family of companies.
All other company and product names are trademarks
or registered trademarks of the respective companies or
their respective makers.
How to Use This User’s
Guide
This User’s Guide explains how to operate the Network
Camera from a computer.
The User’s Guide is designed to be read on the computer
display.
This section gives tips on making the most of the User’s
Guide-read it before you operate the camera.
Jumping to a related page
When you read the User’s Guide on the computer
display, you can click on a sentence to jump to a related
page.
Software display examples
Note that the displays shown in the User’s Guide are
explanatory examples. Some displays may be different
from the ones that appear in actual use.
The illustrations of the camera and menu display in the
User’s Guide show the SNC-EP580 as an example.
Overview
Printing the User’s Guide
Depending on your system, certain displays or
illustrations in the User’s Guide, when printed out, may
differ from those that appear on your screen.
Installation Manual (printed matter)
The supplied Installation Manual describes the names
and functions of parts and controls of the Network
Camera, connection examples, and how to set up the
camera. Be sure to read the Installation Manual before
hand.
How to Use This User’s Guide
5
System Requirements
SNC-EP520/EP521
SNC-ER520/ER521
The following computer environment is necessary for
Overview
the computer to display images and the controls of the
camera.
(November 2014)
CPU
Intel Pentium 4, 2.4 GHz or higher,
or Intel Core 2 Duo, 1.8 GHz or higher
Memory
1 GB or more
Common
OS
Microsoft Windows XP, Windows Vista (32bit version
only), Windows 7 (32-bit version, 64-bit version),
Windows 8 Pro (32-bit version, 64-bit version)*,
Windows 8.1 Pro (32-bit version, 64-bit version)*
Authorized editions:
Windows XP: Professional
Windows Vista: Ultimate, Business
Windows 7: Ultimate, Professional
Windows 8: Pro
Windows 8.1: Pro
Microsoft DirectX 9.0c or higher
Web Browser
Windows Internet Explorer Ver. 7.0, Ver. 8.0, Ver. 9.0,
Ver. 10.0*
Firefox Ver. 25.0 (Plug-in free viewer only)
Safari Ver. 5.1 (Plug-in free viewer only)
Google Chrome Ver. 31.0 (Plug-in free viewer only)
Display
1280 × 1024 pixels or higher
* In case of Windows 8 or Windows 8.1, use the Internet
Explorer desktop user interface (desktop UI) edition.
SNC-EP580
SNC-ER580/ER585/ER585H
CPU
Intel Core 2 Duo, 2.33 GHz or higher
Memory
2 GB or more
Display
1600 × 1200 pixels or higher (2560 × 1600 pixels or
higher is recommended.)
SNC-EP550
SNC-ER550
SNC-ZP550
SNC-ZR550
CPU
Intel Core 2 Duo, 2 GHz or higher
Memory
1 GB or more
Display
1600 × 1200 pixels or higher
6
System Requirements
Preparation
The Preparation section explains what the administrator
has to prepare for monitoring images after installation
and connection of the camera.
Tips
• Download the latest installer or Application Guide of
SNC toolbox from the following URL:
http://www.sony.net/ipela/snc
• SNC toolbox stands for Sony Network Camera
toolbox.
Assigning the IP
Address to the Camera
To connect the camera to a network, you need to assign
a new IP address to the camera when you install it for the
first time.
Before starting, connect the camera, referring to
“Connecting the Camera to a Local Network” in the
supplied Installation Manual.
Consult the administrator of the network about the
assigned IP address.
Assigning an IP address using SNC
toolbox
1
Insert the CD-ROM in your CD-ROM drive.
A cover page appears automatically in your Web
browser.
If it does not appear automatically in the Web
browser, double-click the index.htm file on the
CD-ROM.
Preparation
When you are using Windows Vista, the “Auto
play” pop-up may appear.
2
Click the Setup icon of SNC toolbox.
The “File Download” dialog appears.
3
Click File Open.
4
Install “SNC toolbox” on your computer using the
wizard.
For details of the software installation and usage,
see the Application Guide.
5
Assign the IP address.
Assign the IP address using the installed SNC
toolbox.
For details, see “Using the SNC toolbox” “Assigning an IP address” in the Application
Guide.
Assigning the IP Address to the Camera
7
Accessing the Camera
Using the Web Browser
After the IP address has been assigned to the camera,
check that you can actually access the camera using the
Web browser installed on your computer.
Use Internet Explorer as a Web browser.
The welcome page appears (in SSL communication).
Preparation
1
Start the Web browser on the computer and type the
IP address of the camera in the URL address bar.
The viewer window is displayed.
Display sample
Note
When accessing the camera, images will not be
displayed in the following conditions.
• When the maximum number of viewers exceeds 5
However, if the e-Mail (SMTP) function or the FTP
client function is set to On, the maximum number of
viewers will be 3.
• The bit rate including new requests exceeds 16Mbps
• Depending on the setup environment, video may
become unclear even when being viewed by less than
the maximum number of viewers. If this occurs,
reduce the number of viewers, lower the bit rate, or
decrease the size of the picture (SNC-ZP550/ZR550).
When “Allow HTTP connection for some
clients” (page 48) is checked
To use HTTP and SSL connections separately to access,
enter the following in the address box of the browser.
For HTTP connection
For SSL connection
When the viewer of the camera is
displayed for the first time
“Security Warning” is displayed. When you click Ye s,
ActiveX control is installed and the viewer is displayed.
Using the SSL function
Note
The model on sale in China does not support the SSL
function.
When Internet Explorer is used
When you enter the camera IP address, “Certificate
Error” may appear according to the status of the
certificate set on the camera. In this case, click
Continue to this website (not recommended). to
continue.
8
Accessing the Camera Using the Web Browser
Notes
• If Automatic configuration is enabled in the Local
Area Network (LAN) settings of Internet Explorer, the
image may not be displayed. In that case, disable
Automatic configuration and set the Proxy server
manually. For the setting of the Proxy server, consult
your network administrator.
• When you install ActiveX Control, you should be
logged in to the computer as Administrator.
Tip
The software is optimized for Internet Explorer using
medium font.
To display the viewer correctly
To operate the viewer correctly, set the security level of
Internet Explorer to Medium or lower, as follows:
1
Select Tools from the menu bar for Internet
Explorer, then select Internet Options and click
the Security tab.
2
Click the Internet icon (when using the camera via
the Internet), or Local intranet icon (when using
the camera via a local network).
3
Set the slider to Medium or lower. (If the slider is
not displayed, click Default Level.)
When using antivirus software, etc., on
the computer
• When you use antivirus software, security software,
personal firewall or pop-up blocker on your computer,
the camera performance may be reduced, for example,
the frame rate for displaying the image may be lower.
• The Web page displayed when you log in to the
camera uses JavaScript. The display of the Web page
may be affected if you use antivirus software or other
software described above on your computer.
Preparation
Accessing the Camera Using the Web Browser
9
Preparation
Basic Configuration by
the Administrator
You can monitor the camera image by logging in with
the initial conditions set for this network camera. You
can also set various functions according to the installing
position, network conditions or purpose of the camera.
We recommend you configure the following items
before monitoring images from the camera.
Setting contentsSetting menu
Set the format of the image sent from the camera.Video codec Tab (page 40)
Select the white balance mode according to the installation position (indoors or
outdoors).
Select the brightness of the image sent from the camera.Exposure (page 36)
Select the quality of the image sent from the camera.Video codec Tab (page 40)
Select the view size of the image.View size (page 14)
Select whether the audio from the external microphone is sent or not.Audio codec (page 36)
Synchronize the date and time of the camera with those of the computer.Date & time Tab (page 29)
Make the setting for sending the monitor image attached to an e-mail.e-Mail (SMTP) Menu (page 64)
Set the user access right for the camera.User Menu (page 59)
Set a place to be watched beforehand.Preset position Menu (page 61)
Prepare a panorama image.Creating a Panorama Image (page 20)
Precautions for
Preventing Access to
the Camera by an
Unintended Third Party
The camera may be accessed by an unintended third
party on the network, depending on the usage
environment. Changing the user name and password of
the camera administrator from the default settings is
highly recommended for security reasons. If the camera
is accessed by an unintended third party, there may be an
undesired effect, such as operations or settings to block
monitoring, etc.
4
Set the user name and password of the
administrator of the camera.
For details, refer to “Setting the Security —
Security Menu” in the Administrator menu on page
60.
5
Check the Referer check checkbox.
For details, refer to “Setting the Security —
Security Menu” in the Administrator menu on page
60.
6
When you use the e-Mail (SMTP) function, set the
TLS function to On. Use a mail server that supports
the TLS function.
For details, refer to “Sending an Image via E-mail
— e-Mail (SMTP) Menu” in the Administrator
menu on page 64.
Preparation
The camera can be fraudulently accessed in a network
environment where a device is connected or connectable
to the network without the administrator's permission, or
a PC or other network device connected to the network
can be used without any permission. Connect to these
environments at your own risk. To prevent unauthorized
access to the camera, set it according to the following
steps.
Do not use the browser you use to set the camera to
access other websites while you set or after setting the
camera. You will remain logged in to the camera as long
as the browser is open, so to prevent an unintended third
party's use or execution of malicious programs, close the
browser after you finish setting the camera.
How to set up
1
Set the network address of the camera using SNC
toolbox.
For details about how to use SNC toolbox, refer to
the application guide.
After this step, do not use SNC toolbox to change
the network settings of the camera. Use SNC
toolbox to search for the camera only.
Hereafter, use the camera using the SSL connection.
When you use the FTP server or the FTP client function,
use them in an environment where the network cannot
be intercepted by a third party. The SSL connection
cannot be used for the FTP server or the FTP client
function.
Note
The model on sale in China does not support the SSL
function.
2
Start the web browser and set the SSL function to
Enable in the camera settings.
For details, refer to “Setting the Security —
Security Menu” in the Administrator menu on page
60.
3
Restart the web browser and access the camera
again.
Precautions for Preventing Access to the Camera by an Unintended Third Party
11
Operating the Camera
Administrator and User
This network camera identifies those who log in as the
This section explains how to monitor the image from the
camera using your Web browser (Internet Explorer).
Administrator or User.
The Administrator can use all the functions of this
network camera, including camera settings. The User
The functions of the camera should be set by the
Administrator. For the setting of the camera, see
“Administrating the Camera” on page 26.
can use the functions for monitoring the image and
audio from the camera, and control the camera. The
Viewer mode setting is used to restrict the user’s access
rights. There are five types of users.
Each type of user can use the corresponding functions below.
User
Operating the Camera
FunctionAdministrator
Monitor a live imagezzzzzz
View the date and timezzzzzz
Control the frame rate (JPEG mode only)zz––––
Control the image view sizezzzzz –
Save a still image and movie in the computerzzzzz –
Send an image file to the FTP serverzz––––
Send an image attached to an e-mailzz––––
Record an image in the memoryzz––––
Control the alarm output of the I/O port on the camerazz––––
Switch the Day/Night function modezz––––
Play an audio file (Voice alert)zz––––
Switch the TCP/UDP transmission mode (Available in
MPEG4/H.264 mode only)
Call the preset positionzzzz––
Perform the pan/tilt/zoom operationzzz–––
Receive audiozzzzzz
Select the codec modezzzzz –
Control the setting menuz–––––
zz––––
FullPan/TiltPreset
position
LightView
z Usable function
– Not usable function
The access rights of the administrator and the user can
be set in “Setting the User — User Menu” of the
Administrator menu on page 59.
12
Administrator and User
Logging in to System
Logging in as a user
1
Start the Web browser on your computer and type
the IP address of the camera you want to monitor.
The viewer is displayed.
Display sample:
Plug-in free viewer
This viewer allows the user to select from three image
display methods: JPEG, JPEG/Flash or ActiveX viewer.
JPEG method: JPEG images will be displayed in
sequence.
JPEG/Flash method: JPEG images will be displayed in
sequence. Adobe Flash is required to display the image.
ActiveX viewer method: The image can be viewed when
the image display is set to JPEG, MPEG4 or H.264.
Notes
• If Automatic configuration is enabled in the Local
Area Network (LAN) Settings of Internet Explorer,
the camera image may not be displayed. In that case,
disable Automatic configuration and set the Proxy
server manually. For the setting of the Proxy server,
consult your network administrator.
• When you install ActiveX Control, you should be
logged in to the computer as the Administrator.
Tip
Every page of this software is optimized for Internet
Explorer in Medium font.
Operating the Camera
Three types of viewer are available: ActiveX
viewer, Plug-in free viewer and custom homepage.
By default, ActiveX viewer is displayed. To switch
the viewer, make changes to the Viewer menu
(page 86).
Note
If the main viewer does not start correctly, the security
level of the Internet Explorer may be set to higher than
Medium. See “To display the viewer correctly” on
page 9 and check the security level.
About Viewers
You can use the following viewers.
ActiveX viewer
This viewer can monitor the camera image in any of the
JPEG, MPEG4 and H.264 video codecs.
You must install this viewer when you access the main
viewer for the first time.
When you display the main viewer of the
camera for the first time
When you access the network camera using ActiveX
viewer for the first time, the Security Warning appears.
Click Ye s and install ActiveX Control. You can use all
the functions of the viewer with ActiveX Control.
Logging in to System
13
Configuration of Main
Viewer
This section explains the functions of the parts and
controls of the main viewer. For a detailed explanation
on each part or control, see the specified pages.
Control panel section
You can drag the panels to the monitor screen and
configure them.
To return to the operation panel, drag the panel and
configure the operation panel.
Click the to hide the detail setting menu or click it
again to show the menu.
Main viewer using ActiveX viewer
Main menu
Operating the Camera
Information panel
Check the date and time here.
View panel
Control panel
section
Monitor image
section
Main menu
You can change the screen mode, size of the image,
ActiveX
Displays the ActiveX viewer.
Plug-in free
Displays the Plug-in free viewer.
Tool
You can download system utility from here. (page 23)
This operation is only available when you are logged in
as administrator.
Set up
Click to display the Administrator menu. (page 26)
You can operate this function only when logging in as
the administrator.
image codec mode and frame rate. Also, still images and
movies can be saved (movie saving can also be stopped)
from here. Microphone and audio output levels can be
adjusted.
Screen Mode
Select Window or Full Screen.
View size
Selects the view size to be displayed.
Click View size list box to select the view size.
Select x1/4, x1/2 or x1 to display x1/4, x1/2 or x1-sized
images set in Image size of the Camera menu (page 41).
Select Full to display images according to the view size.
Select Fit to display images according to the view size,
with fixed aspect ratio.
Language
Set language from pull-down.
14
Configuration of Main Viewer
Image Codec
Select an image codec mode.
Frame rate
(Displayed only when the camera image is in JPEG.)
Selects the frame rate to transmit images.
(Capture)
Click to capture a still image shot by the camera and to
store it in the computer. Click to open the folder to be
saved.
Note
In the case of Windows Vista, Windows 7, Windows 8
or Windows 8.1, if “Enable Protected Mode” is checked
in Control Panel-Internet Option-Security, still images
cannot be shot.
(Run)/(Stop Save Video)
Runs and stops Save Video. Click to open the folder
to be saved.
Note
In the case of Windows Vista, Windows 7, Windows 8
or Windows 8.1, if “Enable Protected Mode” is checked
in Control Panel-Internet Option-Security, video
content cannot be saved.
Volum e
Camera control panel
On this panel, you can control the pan/tilt/home position
of the camera, adjust the zoom and switch focus mode
(page 18). In addition, you can obtain authority to
operate the camera when the exclusive control mode is
on.
Image action
Select the mode of operation from Off, Area zoom and
Vector dragging.
Operating the Camera
Use the slide bar to adjust the volume for sound output
level.
When you click , the icon changes to and the
output from the speaker stops. To output sound from the
speaker, click again.
Microphone volume
This is displayed when Audio codec (page 36) in the
Common tab of the Camera menu is set to On, and a user
with audio enabled in the User Menu accesses the
device.
Use the slide bar to adjust the microphone volume.
When you click , the icon changes to and the
microphone input stops. To input the microphone, click
again.
Pan/Tilt control
Click the arrow button the direction in which you want
to move the camera. Keep it pressed to move the camera
continuously.
To return to the home position, click .
Zoom control
Press to zoom out, and press to zoom in.
Zooming continues while the button remains pressed.
Note
The four edges of the image may be dark depending on
the zoom position. This is a phenomenon related to the
structure of the camera, and does not cause a problem.
Focus control
To focus on a nearby object, press . To focus on a
distant object, press .
By pressing , focus is set to the optimum
position.
Note
To control the focus manually, set Focus mode of the
Camera menu to Manual (page 36).
Exclusive control
Click this button to display the time remaining for
operation authority. However, if operation authority has
not been obtained, the waiting time is displayed.
Configuration of Main Viewer
15
Note
Set the Exclusive control mode in the System Tab of
the System Menu to On to perform exclusive control
(page 28).
Panorama panel
Preset position panel
Operating the Camera
Map View and Arctic View are displayed.
You can switch the display. Click to display Map
View and to display Arctic View.
Arctic View is not available on SNC-EP520/EP521/
EP550/EP580/ZP550.
Display switching is only available on SNC-ER520/
ER521/ER550/ER580/ER585/ER585H/ZR550.
Trigger panel
The above is displayed only when one or more preset
positions are stored in memory.
The registered preset position is displayed.
If you select a thumbnail when registering a preset
position, it will be displayed with a thumbnail.
Select the Preset position name from the list. The camera
will move to the preset position that you have stored in
memory using the Preset position menu.
Others panel
(The Other panel is displayed in the case of an MPEG4
or H.264 image.)
You can switch between TCP and UDP (Unicast/
Multicast).
The above is displayed only when Viewer mode
(page 59) is set to Full, and one or more triggers are
enabled in the Trigger menu (page 79).
Each click switches the transmission mode of the video/
audio data between TCP mode, Unicast mode, and
Multicast mode (page 22).
The configured functions are displayed as buttons on
this panel.
Click the function button you want to use on the Trigger
panel. The selected function is activated. The selectable
functions are as follows:
• send still image files attached to an e-mail (page 21)
• send still image files to an FTP server (page 21)
• record still image files in the built-in memory or SD
memory card (not supplied) (page 21)
• control the alarm output (page 22)
• switch the Day/Night function on/off (page 22)
• play the audio file stored in the camera (page 22)
16
Configuration of Main Viewer
Monitor image
Monitor screen
There are two modes for on-screen pan/tilt/zoom
operation using a mouse: Area zoom mode and Vector
dragging mode. A control bar is displayed on the screen.
In the Area zoom mode, clicking will pan or tilt the
camera towards the center of the image. The Area zoom
will move the camera in the direction that displays the
area selected by the operator and zooms in at the same
time. The operator can choose a part of the image to
view and zoom in by surrounding the area with a frame
by dragging the mouse.
In the Vector dragging mode, the camera pans or tilts in
the dragged direction. How long you drag the mouse
determines the speed. Releasing the button on the mouse
after dragging stops the panning or tilting of the camera.
You can also use the tool bar to pan or tilt.
The zoom operation using the mouse wheel is available
in all modes.
Operating the Camera
The image shot by the camera is shown here.
There are two modes for on-screen pan/tilt/zoom
operation using a mouse: Area zoom mode and Vector
dragging mode.
In the Area zoom mode, clicking will pan or tilt the
camera towards the center of the image. The Area zoom
will move the camera in the direction that displays the
area selected by the operator and zooms in at the same
time. The operator can choose a part of the image to
view and zoom in by surrounding an area with a frame
by dragging the mouse.
In the Vector dragging mode, the camera pans or tilts in
the dragged direction. How long you drag the mouse
determines the speed. Releasing the button on the mouse
after dragging stops the panning or tilting of the camera.
You can also use the camera control panel bar to pan or
tilt.
The zoom operation using the mouse wheel is available
in all modes.
Plug-in free viewer
Main viewer using Plug-in free viewer
Display sample:
Camera list
Control bar
Monitor screen
Control bar
The following operation buttons are available.
Setting
You can set the streaming method, image size,
frame rate, PTZ operation, trigger selection and
image codec.
Streaming start button
Starts streaming. (Appears while stops streaming.)
Streaming stop button
Stops streaming. (Appears while streaming.)
Trigger run button
Runs the selected trigger.
(Displayed only when the Viewer mode in the User
Menu (page 59) is set to Full and at least one
trigger is enabled in the Trigger Menu (page 79).)
Preset
Select a preset position to move the camera to the
registered preset position.
(Displayed only when a camera preset position is
registered.)
Save still image button
Captures still images taken by the camera and saves
them to the computer.
(Displayed only when ActiveX is set for Streaming method in Setting.)
Audio output volume slider
Use the slider to adjust the volume. Clicking the
button will stop sound output.
(Displayed only when ActiveX is set for
Streaming method in Setting, and Audio codec
in the Camera Menu (page 36) is set to On.)
Control waiting time and control time for exclusive
control
Configuration of Main Viewer
17
Exclusive control button
Displays the remaining time for operation
Operating the Camera
authority. However, if operation authority was not
obtained, the waiting time is displayed.
There are three modes of camera operation: Area zoom mode, Vector dragging mode and PTZ Control bar.
Note
Set the Exclusive control mode in the System Tab of
System Menu to On to perform exclusive control
(page 28).
Camera list
The camera list is displayed when Camera list is set to
On in the viewer menu (page 87), and at least one
camera is registered.
Operating the Camera
You can control pan/tilt, zoom and focus in either mode.
The available functions for the camera operation modes
vary according to the viewer display. The available
functions are as follows:
ActiveX
viewer
Operation from
control panel
Area zoomaaaa
Vector draggingaaaa
PTZ control bar×aa×
a×××
Plug-in free viewer
JPEGJPEG/
Flash
ActiveX
Controlling via the control panel
(Operation common to Area zoom
mode and Vector dragging mode)
You can operate the camera direction, zoom, and focus
by using the control panel for the monitor image
currently displayed.
Pan/Tilt control
Click the arrow button in the direction in which you
want to move the camera. Keep it pressed to move the
camera continuously.
To return to the home position, click .
Notes
• When you hold , or to tilt the camera
downward to the point where it faces the ground with
Auto flip set to On (page 29), the auto flip function is
activated to change the tilt movement upward.
18
Operating the Camera
• When you select On in “Horizontal tilt limit”
(page 29), the camera will not move beyond
horizontal level.
Zoom control
Click to zoom out, and click to zoom in.
Zooming continues while the button remains pressed.
Indicates the
available area of
analog zoom.
Note
The four edges of the image may be dark depending on
the zoom position. This is a phenomenon related to the
structure of the camera, and does not cause a problem.
Focus control
To focus on a nearby object, click . To focus on a
distant object, click .
By clicking , the focus is set to the
optimum position.
Note
Indicates the
available area of
digital zoom.
Panning, tilting and zooming by
specifying the area (Area zoom
mode only)
Click and hold the left button of the mouse on the
monitor image, and drag the mouse diagonally to draw a
red frame around the portion you want to enlarge. The
camera moves so that framed portion is positioned at the
center of the display and is zoomed in.
Operating the Camera
Notes
•When Zoom mode in the Camera menu is set to Full,
zooming of the specified area stops at the T end of the
optical zoom. If you want to zoom in further using the
digital zoom, specify the area again.
• When the specified area is zoomed in, the center may
be shifted or some portion of the image may appear
out of the monitor image section. In this case, click the
point you want to move to the center or click the arrow
button on the camera control panel.
To control the focus manually, set Focus mode of the
Camera menu to Manual (page 36).
Panning and tilting by clicking the
monitor image (Area zoom mode
only)
Click on the monitor image, and the camera moves so
that the clicked portion is positioned at the center of the
display.
Panning and tilting by dragging the
screen (Vector dragging mode
only)
When you click on the starting point on the image and
drag to the end point, the camera pans/tilts in the
direction of the arrow from the starting point to the end
point. The speed of operation is determined by the
length of arrow. Releasing the button on the mouse stops
the panning/tilting of the camera.
Operating the Camera
19
Moving the camera to a preset
position (Common operations in
Area zoom and Vector dragging
Controlling the Camera
on a Panorama Image
modes)
Select a preset position name from the Preset position
panel. The camera will move to the preset position that
you have stored in memory using the Preset position
menu (page 61).
Multiple preset positions can be organized by group
according to setting.
Operating the Camera
In the panorama window, a 360° view around the
camera is displayed as a panorama image. When you
click on the displayed panorama image, the camera
faces the clicked area.
SNC-EP580
Panorama window
To create a panorama image
Create the panorama image with the SNC toolbox.
Tip
The panorama image is a still picture converted from the
image taken when you were going to create it with SNC
toolbox. When the camera is moved or when the layout
Using pan/tilt/zoom operations with
around the camera is changed, you should create the
panorama image again.
the displayed control bar (PTZ
Control bar only)
Pan/Tilt operations
Click the arrow of the direction you wish to move the
camera. Continue clicking on the arrow to keep moving
the direction of the camera.
Zoom operation
Click to zoom out, click to zoom in. The zoom
operation continues while you are clicking on the
button.
Facing the camera toward a
specified point
1
Create a panorama image with SNC toolbox and
display it.
Map View
Arctic View
Two “Panorama Image” display formats are
available: Map view and Arctic view.
You can switch the display. Click to display
Map View and to display Arctic View.
Arctic View is not available on SNC-EP520/
EP521/EP550/EP580/ZP550.
20
Controlling the Camera on a Panorama Image
Display switching is only available on
SNC-ER520/ER521/ER550/ER580/ER585/
ER585H/ZR550.
(The Illustration above is a simulated screen image
of the panorama image. The displays may be
different from the ones that appear in actual use.)
2
Click the point you want to watch in the panorama
window.
The camera is moved to face toward the clicked
point, and the present image at the point is
displayed in the monitor window.
To rotate the panorama image
To rotate the panorama image in accordance with the
camera’s panning direction, set Panorama mode to
Rotate in the System menu of the Administrator menu
(page 29). (The mark on the panorama image
indicates the panning home position.)
Using the Trigger Button
You can execute various functions by clicking their
respective buttons on the Trigger panel.
Sending a monitor image via e-mail
You can send a captured still image by attaching it to an
e-mail.
To use this function, you need to make e-Mail (SMTP)
active and set the address in the Trigger menu of the
Administrator menu properly (page 79).
1
Click e-Mail (SMTP) on the Trigger panel.
The still image of the moment you click is captured,
and your e-mail with the image file attached is sent
to the specified mail address.
Operating the Camera
Note
The panorama image can be rotated only when a 360degree panorama image has been created using SNC
toolbox.
Sending a monitor image to an FTP
server
You can send a captured still image to the FTP server.
To use this function, you need to make FTP client active
and set the address in the Trigger menu of the
Administrator menu properly (page 79).
1
Click FTP client on the Trigger panel.
The still image of the moment you click is captured,
and the image file is sent to the FTP server.
Recording a camera image as a still
image
You can record a captured still image in the built-in
memory or SD memory card (not supplied).
To use this function, you need to make Image memory
active and set the details in the Trigger menu of the
Administrator menu (page 80).
1
Click Image memory on the Trigger panel.
The still image of the moment you click is captured,
and the image file is recorded.
Using the Trigger Button
21
Controlling alarm output 1
You can control Alarm output 1.
To use this function, you need to make Alarm output 1
active in the Trigger menu of the Administrator menu
(page 80).
1
Click Alarm output1 on the Trigger panel.
The alarm output is switched by clicking.
The alarm output mode can be selected from
To gg le or Timer of Alarm output 1 (page 80) in
the Trigger menu.
Tip
Operating the Camera
For the connection of peripheral devices to the alarm
output of the I/O port, see the supplied Installation
Manual.
Switching Transmission
Mode
You can change the transmission mode for video/audio
data.
This function can be used when Mode (video codec
mode) is set to MPEG4 or H.264 and the ActiveX
viewer is used.
Note
The function may not operate correctly if you use
personal firewall software or antivirus software on your
computer. In that case, disable the software or select the
TCP mode.
1
Select TCP, Unicast or Multicast from the
Connection drop-down list in the Others panel.
Controlling the Day/Night function
You can set the Day/Night function to On (night mode)
and Off (day mode).
To use this function, you need to make Day/Night active
in the Trigger menu of the Administrator menu
(page 80).
1
Click Day/Night on the Trigger panel.
Each click switches the Day/Night function
alternately between On (night mode) and Off (day
mode).
Note
If Day/Night mode in the Trigger-Day/Night menu
(page 80) is set to Auto, you cannot control the Day/
Night function by clicking Day/Night.
Playing an audio file stored in the
camera
You can play an audio file previously stored in the
camera using the SNC audio upload tool.
To use this function, you need to make Voice alert1, Voice alert2 and Voice alert3 active in the Trigger
menu of the Administrator menu (page 80).
1
Click Voice alert1, Voice alert2 or Vo ic e a ler t3 on
the Trigger panel.
Playback of the selected audio file starts and the
playback sound is output from the speaker
connected to the camera.
TCP: This is normally selected.
When TCP is selected, HTTP communication is
adopted for video/audio communications. HTTP is
the protocol used for reading the usual Web page.
In an environment capable of reading Web pages,
you can watch or listen to video/audio by selecting
the TCP port.
Unicast: When Unicast is selected, RTP (Realtime Transport Protocol) is adopted for video/audio
communications. Since RTP is the protocol for
running video/audio data, the video/audio playback
is smoother than when TCP (HTTP) is selected. If
a firewall is installed between the camera and the
computer, or depending on the network
environment, video/audio may not play back
properly when Unicast is selected. In this case,
select TCP.
Multicast: This protocol is selectable when
Multicast streaming (page 42) is On. When
Multicast is selected, RTP (Real-time Transport
Protocol) and UDP multicast techniques are
adopted for video/audio transmission. By selecting
it, the network transmission load of the camera can
be reduced. If a router that does not correspond to a
multicast or firewall is installed between the
camera and the computer, video/audio may not play
back properly. In this case, select TCP or Unicast.
22
Switching Transmission Mode
Note
When connecting via a proxy server, neither Unicast
nor Multicast can be selected.
Using the System Utility
You can download system utility from the tools tab on
the main menu.
To use the utility, click Download to begin download.
Connection tab
Operating the Camera
You can set the connection method.
Select the start-up connection from: TCP, Unicast, and Multicast.
If TCP connection is selected, you can configure proxy
settings by selecting Use proxy.
SNC viewer
SNC viewer is an application which allows you to set the
initial state of the viewer.
Installing the SNC viewer
1
Execute the downloaded SNCViewer.msi file.
2
Install the SNC viewer following the instructions
on the wizard.
When the license agreement policies are displayed,
agree after reading them carefully and install the
SNC viewer.
Using the SNC viewer
Click SNC viewer in the control panel.
View tab
Screen mode
You can select Window or Fullscreen.
View size
You can select the view size.
JPEG framerate
You can set the frame rate for JPEG.
Image action
Select from the image operation modes Area zoom,
Vector dragging and Off.
Using the System Utility
23
Audio tab
Operating the Camera
Joystick tab
Volum e
Muting: Select this option for muting the sound at
start-up.
Use the slide bar to set the volume for start-up sound
output.
Mic
Muting: Select this option for muting the microphone
sound at start-up.
Use the slide bar to set the volume for start-up
microphone input.
Save tab
You can assign the joystick buttons here.
SNC desktop viewer
The gadget that displays the camera image on the side
bar of Windows Vista or Desktop in the case of
Windows 7.
Installing the SNC desktop viewer
1
Click Download.
When the license agreement policies are displayed
on the SNC desktop viewer download screen, agree
after reading them carefully and download the SNC
desktop viewer.
2
Click Save.
Save SncDesktopViewer.gadjet in the specified
location.
3
Click Open files.
Run it in the “Download completed” dialog.
4
Click Run.
The message “Do you want to run this software?” will be displayed. Agree and run.
Specify a folder to save the still images and movies to.
Note
In the case of Windows Vista, Windows 7, Windows 8
or Windows 8.1, if “Enable Protected Mode” is checked
in Control Panel-Internet Option-Security, still images
cannot be shot and video content cannot be saved.
24
Using the System Utility
5
Click Install.
The message “Do you want to install this Gadget?” will be displayed. Agree and run.
Using the SNC desktop viewer
When installation is finished, SNC desktop viewer is
displayed on the side bar of Windows Vista or Desktop
in the case of Windows 7.
How to control PTZ
Select the PTZ operation mode for the Gadget screen
from the options Area zoom, PTZ control bar, and Vector dragging.
Operating the Camera
Click (Exit) to exit Gadget.
When you click (Set), you will see the following
setting screen.
Camera address
Set the IP address for the camera to display on the
Gadget.
Frame rate
Select the frame rate for the image to display on the
Gadget.
Image size
Select the image size for the image to display on the
Gadget.
Using the System Utility
25
The Administrator menu appears.
Administrating the Camera
This section explains how to set the functions of the
camera by the Administrator.
For details about monitoring the camera image, see
“Operating the Camera” on page 12.
This section explains the basic operations and each
option of the Administrator menu.
Note on the display of menu options
The setting menus of this unit will clearly display only
the setting options that you can currently select. Grayed
out options cannot be selected.
Only supported functions are displayed.
Administrating the Camera
Basic Operations of the
Change the password from the factory setting for
the security of your devices.
3
Click the menu name (example: System) on the left
side of the Administrator menu.
The clicked menu appears.
Administrator Menu
You can use the Administrator menu to set all functions
to suit the user’s needs.
How to set up the Administrator
menu
1
Log in to the homepage to display the viewer.
For details, see “Logging in as a user” on page 13.
2
Click Setting on the main menu.
The authentication dialog appears. Enter the user
name and password for Administrator.
The user name “admin” and password “admin” are
set at the factory for the Administrator.
Example: “System” menu
4
Select the required tab above the menu, and set each
setting option in the tab.
Example: “Date & time” tab of “System” menu
See pages 28 to 88 for details of the menu tabs and
setting options.
5
After setting, click OK.
The settings you have made become active.
Click Cancel to nullify the set values and return to
the previous settings.
Buttons common to every menu
The following buttons are displayed on all the menus.
The functions of the buttons are the same on every
menu.
26
Basic Operations of the Administrator Menu
Click this button to confirm the settings.
Click this button to nullify the set values and return to
the previous settings.
General notes on menus
• One-byte katakana character is not valid for any text
field, such as User name.
• After changing a setting on a menu, wait at least 30
seconds before turning off the power of the camera.
If the power is turned off immediately, the new setting
may not be stored correctly.
• If the camera settings are changed while watching the
main viewer, some settings cannot be restored. To
reflect the change on the opening main viewer, click
Refresh on the Web browser.
Configuration of the Administrator
menu
User
Displays the User menu for setting the log in user name
and password. (“Setting the User — User Menu” on
page 59)
Security
Displays the Security menu for specifying a computer
that is allowed to connect to the camera. (“Setting the
Security — Security Menu” on page 60)
Preset position
Displays the Preset position menu to register a position
you want to save. “Tour function,” which rotates the
registered positions, is also set here. (“Saving the
Camera Position and Action — Preset position Menu”
on page 61)
e-Mail (SMTP)
Displays the e-Mail (SMTP) menu for sending an email. (“Sending an Image via E-mail — e-Mail (SMTP)
Menu” on page 64)
FTP client
Displays the FTP client menu for sending an image/
audio file, etc., to an FTP server. (“Sending Images to
FTP Server — FTP client Menu” on page 67)
Administrating the Camera
System
Displays the System menu. For details, see
“Configuring the System — System Menu” (page 28).
Camera
Displays the Camera menu for setting the camera image
and audio. For details, see “Setting the Camera Image
and Audio — Camera Menu” (page 35).
Network
Displays the Network menu for setting the network
connection. For details, see “Configuring the Network
— Network Menu” (page 43).
SSL
Displays the SSL menu for performing SSL
communication between the client device and camera.
(“Setting the SSL function — SSL Menu” on page 48)
802.1X
Displays the 802.1X menu for connecting the camera to
a network configured in compliance with the 802.1X
standard for port authentication. (“Using the 802.1X
Authentication Function — 802.1X Menu” on page 53)
Image memory
Displays the Image memory menu for recording an
image/audio file, etc., in the built-in memory or in a SD
memory card (not supplied) inserted in the camera.
(“Recording Images in Memory — Image memory
Menu” on page 70)
FTP server
Displays the FTP server menu for setting the FTP server
function of the camera. (“Downloading Images from the
Camera — FTP server Menu” on page 74)
Edge Storage
Set the recording of image and sound and stream them
with the same protocol in Edge Storage menu. (“Setting
the Edge Storage — Edge Storage Menu” on page 75)
Alarm output
Displays the Alarm output menu for setting the alarm
output terminal of the camera. (“Setting the Alarm
Output — Alarm output Menu” on page 77)
Voice alert
Displays the Voice alert menu for playing an audio file
stored in the camera in synchronization with alarm
detection by the sensor input or the motion detection
function. (“Outputting Audio Linked to Alarm
Detection — Voice alert Menu” on page 78)
Basic Operations of the Administrator Menu
27
Trigger
Displays the Trigger menu for designating the operation
to execute when you run a trigger. (“Setting the
Operations from the Viewer — Trigger Menu” on page
79)
Schedule
Displays the Schedule menu for the Day/Night function,
Preset position function, e-Mail (SMTP) function, FTP
client function, Image memory function and Alarm
output function, Voice alert function, etc. (“Setting the
Schedule — Schedule Menu” on page 81)
Configuring the System
— System Menu
When you click in the Administrator menu, the
System menu appears.
Use this menu to perform the principal settings of the
software.
The System menu has seven tabs: System, Date & time,
Superimpose, Installation, Initialize, System log and
Access log.
System
Alarm buffer
Displays the Alarm buffer menu for the buffer for
storing the image and audio related to alarm detection.
(“Setting the Alarm Buffer — Alarm buffer Menu” on
page 82)
Event Detection
Administrating the Camera
Displays the setting menu for all built-in detection
functions. (“Setting the Sensor input/Camera tampering
detection/Motion detection — Event detection menu”
on page 82)
Viewer
Displays the Viewer menu from which you can select
the viewer to use and configure advanced settings.
(“Configuring the Viewer — Viewer Menu” on page 86)
System Tab
Display sample: SNC-ER580
Title bar name
Type a name of up to 48 characters to be displayed on
the title bar. The characters typed here are displayed on
the title bar of the Web browser.
Serial number
The serial number of the camera is displayed.
28
Configuring the System — System Menu
Software version
The software version of this camera is displayed.
Exclusive control mode
Controls the authority to operate the pan, tilt and zoom
functions of the camera.
On: Only one user has control authority. Set the
operation time for one user in Operation time.
If a user tries to operate a function during operation
by another user, the authority is controlled by the
settings of Operation time and Maximum wait
number.
Off: Multiple users can control pan, tilt and zoom at the
same time. When multiple users control these
functions at the same time, the last operation has
priority.
Operation time
Sets the time length for a user who has control authority.
The selectable range is from 10 to 600 seconds. This is
effective when Exclusive control mode is set to On.
Maximum wait number
Sets the number of users who are permitted to wait for
their turn for control authority during operation by one
user. The selectable number is from 0 to 5. This is
effective when Exclusive control mode is set to On.
Notes
• To use Exclusive control mode, the date and time of
the camera and the connected computer must be set
correctly first.
• To use Exclusive control mode, do not disable the
Web browser Cookie. If it is disabled, this mode
cannot be used.
• When you change the Exclusive control mode
setting, click Refresh on the Web browser to reflect
the change when opening the main viewer page.
PTZ mode
Select the pan/tilt control mode using the 8-direction
arrow buttons (page 18) and the zoom control mode
using the / buttons (page 19).
Select Normal or Step.
Normal: When you click the mouse button, the camera
starts panning, tilting or zooming, and the operation
continues while you hold down the mouse button. To
stop the operation, release the mouse button.
Step: Each time you click the mouse button, the camera
moves (pans, tilts or zooms). If you keep the mouse
button held down for more than 1 second, the
operation mode is temporarily changed to Normal.
When you release the mouse button, camera
operation stops and the Step mode is restored.
Auto flip (SNC-ER520/ER521/ER550/
ER580/ER585/ER585H/ZR550)
This function automatically switches the tilt movement
of the camera downward to upward when the camera
tilts downward to the point where it faces the ground.
On: When you are tilting the camera downward using
the , or buttons on the control panel, and
the camera reaches the point where it faces the
ground, it automatically starts tilting upward.
Off: When the camera tilts to the point where it faces the
ground, tilting stops.
Latency
While Auto flip is set to On, set the time duration before
restarting tilt when the camera has tilted completely
downward.
Selectable values are 0 sec., 0.5 sec. are 0.75 sec.
Horizontal tilt limit
You can limit the tilt movement to not go beyond
horizontal level.
hour:minutes:seconds), and dd-mm-yyyy hh:mm:ss
(day-month-year hour:minutes:seconds).
Note
If the time zone selected in Time zone is different from
that set on the computer, the time is adjusted using the
time zone difference and set on the camera.
OK/Cancel
See “Buttons common to every menu” on page 26.
Superimpose Tab
Adjust
Select how to set the day and time.
Keep current setting: Select if you do not need to set
the date and time.
Synchronize with PC: Select if you want to
synchronize the camera’s date and time with the
computer.
Administrating the Camera
Manual setting: Select if you want to set the camera’s
date and time manually.
Select the year, month, date, hour, minutes and
seconds from each drop-down list.
Synchronize with NTP: Select if you want to
synchronize the camera’s date and time with those of
the time server called NTP server (Network Time
Protocol).
Set the NTP server when Synchronize with NTP is
selected.
Use the following NTP server address: Synchronize
with the selected NTP server address.
NTP server 1: Enter the first choice for NTP server
address.
NTP server 2: Enter the second choice for NTP
server address.
NTP server 3: Enter the third choice for NTP server
address.
DHCP server: Select DHCP server when you need to
get NTP server information from DHCP server.
Multicast: Select Multicast when you search for an
NTP server with Multicast.
Time zone
Set the time difference from Greenwich Mean Time in
the area where the camera is installed.
Select the time zone in the area where the camera is
installed from the drop-down list.
For Japan, select “Osaka, Sapporo, Toky o (GMT+9:00)”
Automatically adjust the clock for daylight
saving time changes
When selected, the clock is automatically adjusted
according to the daylight saving time of the selected
time zone.
Select whether to superimpose the camera ID, date/time
and other information on an image or not. A still image
can be also superimposed.
You can select whether to superimpose on Image 1 and
Image 2 or not, set the font size and configure each
displayed item.
Note
The superimpose setting for Image 1 is applied to Image
2 in the following conditions.
Codec information is not displayed.
• Image 1 and Image 2 are the same size and larger than
640 × 480.
• When Cropping is set to On in the Camera menu,
either vertical or lateral size of the cropped image is
larger than that of 640 × 480.
Date & time
Set the format of date/time and the separator. These
settings are applied to both Image 1 and Image 2.
Camera ID
Select the type of information displayed as Camera ID.
Text : Set the Text string to be displayed.
Logo: Select an image file you want to use for Logo by
using the Browze... button, and click Upload to
upload the file.
30
Configuring the System — System Menu
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