Index ....................................................................105
Table of Contents
3
• PoE (Power over Ethernet) compliant.
Overview
* SNCA-CFW5 and SNCA-AN1 are not available in
some countries and areas. For details, contact your
authorized Sony dealer.
Overview
Features
• High-quality Full HD (1080P) real-time monitoring,
up to 30 fps. (SNC-CH240/DH240/CH280/DH280)
• High-quality HD (720P) live images from camera can
be monitored at a maximum frame rate of 30 fps.
• High quality real-time streaming, up to image size
1920 × 1440. (SNC-CH240/DH240/CH280/DH280)
• Live images can be streamed in high-quality with
maximum SXGA (1280 × 1024) image size.
• Exmor CMOS sensor enables high-quality images for
streaming.
• View-DR and Visibility Enhancer enable clearer
images for streaming in the high contrast
environment.
• XDNR enables clearer images for streaming in the
low lightness environment.
• Three video compression modes (video codecs)
JPEG/MPEG4/H.264 are supported.
• Single codec mode and dual codec mode are available.
• Easy Focus enables easier focus adjustment when it is
installed.
• Easy Zoom function enables remote adjustment of
view angle after installation. (SNC-CH180/CH280/
DH140/DH180/DH240/DH280)
• IR illuminator enables monitoring 0 lux lighting
condition up to 20 meters. (SNC-CH180/DH180/
CH280/DH280 only)
• Inserting the optional wireless card SNCA-CFW5*
enables wireless transmission of camera images.
(SNC-CH240/CH135/CH140/CH180/CH280**)
• Insert the SNCA-CFW5* into the slot and attach the
optional wireless LAN antenna SNCA-AN1* to the
camera to extend the communicable distance by
wireless LAN. (SNC-CH135/CH140/CH240)
• An optional CF memory card allows you to save
images. (SNC-CH240/CH135/CH140/CH180/
CH280**)
• “Edge Storage” for recording of video or audio signal
based on alarm detection (such as network block), and
same protocol real-time image streaming.
(SNC-CH240/CH135/CH140/CH180/CH280**)
• Motion detection, camera tampering detection and
audio detection functions.
• High-performance Echo Canceler purely eliminates
acoustic echo propagated from a loudspeaker to a
microphone of the camera.
• Ambient noise filter reduces noise for clear sound
streaming.
• Dynamic Range Compressor for optimal audio
streaming.
• Up to 10 users can view images from one camera at
the same time.
SONY CORPORATION PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL,
THE SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR PURPOSE
WITH REGARD TO THIS MANUAL, THE
SOFTWARE OR SUCH OTHER INFORMATION.
IN NO EVENT SHALL SONY CORPORATION BE
LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES,
WHETHER BASED ON TORT, CONTRACT, OR
OTHERWISE, ARISING OUT OF OR IN
CONNECTION WITH THIS MANUAL, THE
SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN OR THE USE THEREOF.
How to Use This User’s
Guide
This User’s Guide explains how to operate the Network
Camera from a computer.
The User’s Guide is designed to be read on the computer
display.
This section gives tips on making the most of the User’s
Guide-read it before you operate the camera.
Jumping to a related page
When you read the User’s Guide on the computer
display, you can click on a sentence to jump to a related
page.
Software display examples
Note that the displays shown in the User’s Guide are
explanatory examples. Some displays may be different
from the ones that appear in actual use.
The illustrations of the camera and menu display in the
User’s Guide show the SNC-CH140, SNC-DH140 or
SNC-DH180, SNC-DH280 as an example.
Overview
Sony Corporation reserves the right to make any
modification to this manual or the information
contained herein at any time without notice.
The software described herein may also be governed by
the terms of a separate user license agreement.
• “IPELA” and are trademarks of
Sony Corporation.
• is trademark of Sony Corporation.
• “Exmor” and are trademarks of Sony
Corporation.
• Microsoft, Windows, Internet Explorer and
Microsoft DirectX are registered trademarks of
Microsoft Corporation in the United States and/or
other countries.
• Java is a trademark of Sun Microsystems, Inc. in the
United States and other countries.
• Intel and Pentium are registered trademarks of Intel
Corporation or its subsidiaries in the United States
and other countries.
• Adobe, Adobe Reader and Adobe Flash are
trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
• CompactFlash and CF are trademarks of SanDisk
Corporation, registered in the United States and other
countries.
Printing the User’s Guide
Depending on your system, certain displays or
illustrations in the User’s Guide, when printed out, may
differ from those that appear on your screen.
Installation Manual (printed matter)
The supplied Installation Manual describes the names
and functions of parts and controls of the Network
Camera, connection examples, and how to set up the
camera. Be sure to read the Installation Manual before
hand.
About model name
SNC-DH240T and SNC-DH140T are indicated as
SNC-DH240 and SNC-DH140 respectively in this
manual, due to the similarities of the functions.
All other company and product names are trademarks
or registered trademarks of the respective companies or
their respective makers.
How to Use This User’s Guide
5
* In case of Windows 8 or Windows 8.1, use the Internet
System Requirements
The following computer environment is necessary for
Overview
the computer to display images and the controls of the
camera.
(November 2014)
Explorer desktop user interface (desktop UI) edition.
Common
OS
Microsoft Windows XP, Windows Vista (32bit version
only), Windows 7 (32-bit version, 64-bit version),
Windows 8 Pro (32-bit version, 64-bit version)*,
Windows 8.1 Pro (32-bit version, 64-bit version)*
Authorized editions:
Windows XP: Professional
Windows Vista: Ultimate, Business
Windows 7: Ultimate, Professional
Windows 8: Pro
Windows 8.1: Pro
Microsoft DirectX 9.0c or higher
Web Browser
Windows Internet Explorer Ver. 7.0, Ver. 8.0, Ver. 9.0,
Ver. 10.0*
Firefox Ver. 25.0 (Plug-in free viewer only)
Safari Ver. 5.1 (Plug-in free viewer only)
Google Chrome Ver. 31.0 (Plug-in free viewer only)
SNC-CH135/CH140/CH180/DH140/DH180
CPU
Intel Core 2 Duo, 2 GHz or higher
Memory
1 GB or more
Display
1600 × 1200 pixels or higher
SNC-CH240/DH240/CH280/DH280
CPU
Intel Core 2 Duo, 2.33 GHz or higher
Memory
2 GB or more
Display
1600 × 1200 pixels or higher
(2560 × 1600 pixels or higher is recommended)
6
System Requirements
Preparation
The Preparation section explains what the administrator
has to prepare for monitoring images after installation
and connection of the camera.
Tips
• Download the latest installer or Application Guide of
SNC toolbox from the following URL:
http://www.sony.net/ipela/snc
• SNC toolbox stands for Sony Network Camera
toolbox.
Assigning the IP
Address to the Camera
To connect the camera to a network, you need to assign
a new IP address to the camera when you install it for the
first time.
Before starting, connect the camera, referring to
“Connecting the Camera to a Local Network” in the
supplied Installation Manual.
Consult the administrator of the network about the
assigned IP address.
Assigning an IP address using SNC
toolbox
1
Insert the CD-ROM in your CD-ROM drive.
A cover page appears automatically in your Web
browser.
If it does not appear automatically in the Web
browser, double-click the index.htm file on the
CD-ROM.
Preparation
When you are using Windows Vista, the “Auto
play” pop-up may appear.
2
Click the Setup icon of SNC toolbox.
The “File Download” dialog appears.
3
Click File Open.
4
Install “SNC toolbox” on your computer using the
wizard.
For details of the software installation and usage,
see the Application Guide.
5
Assign the IP address.
Assign the IP address using the installed SNC
toolbox.
For details, see “Using the SNC toolbox” “Assigning an IP address” in the Application
Guide.
Assigning the IP Address to the Camera
7
Accessing the Camera
Using the Web Browser
After the IP address has been assigned to the camera,
check that you can actually access the camera using the
Web browser installed on your computer.
Use Internet Explorer as a Web browser.
The welcome page appears (in SSL communication).
Preparation
1
Start the Web browser on the computer and type the
IP address of the camera in the URL address bar.
The viewer window is displayed.
Display sample
Note
When accessing the camera, images will not be
displayed in the following conditions.
• When the maximum number of viewers exceeds 10
However, if the e-Mail (SMTP) function or the FTP
client function is set to On, the maximum number of
viewers will be 3.
• The bit rate including new requests exceeds 16Mbps
When “Allow HTTP connection for some
clients” (page 51) is checked
To use HTTP and SSL connections separately to access,
enter the following in the address box of the browser.
For HTTP connection
For SSL connection
When the viewer of the camera is
displayed for the first time
“Security Warning” is displayed. When you click Ye s,
ActiveX control is installed and the viewer is displayed.
Using the SSL function
Note
The model on sale in China does not support the SSL
function.
When Internet Explorer is used
When you enter the camera IP address, “Certificate
Error” may appear according to the status of the
certificate set on the camera. In this case, click
Continue to this website (not recommended). to
continue.
8
Accessing the Camera Using the Web Browser
Notes
• If Automatic configuration is enabled in the Local
Area Network (LAN) settings of Internet Explorer, the
image may not be displayed. In that case, disable
Automatic configuration and set the proxy server
manually. For the setting of the proxy server, consult
your network administrator.
• When you install ActiveX Control, you should be
logged in to the computer as Administrator.
Tip
The software is optimized for Internet Explorer using
medium font.
To display the viewer correctly
To operate the viewer correctly, set the security level of
Internet Explorer to Medium or lower, as follows:
1
Select Tools from the menu bar for Internet
Explorer, then select Internet Options and click
the Security tab.
2
Click the Internet icon (when using the camera via
the Internet), or Local intranet icon (when using
the camera via a local network).
3
Set the slider to Medium or lower. (If the slider is
not displayed, click Default Level.)
When using antivirus software, etc., on
the computer
• When you use antivirus software, security software,
personal firewall or pop-up blocker on your computer,
the camera performance may be reduced, for example,
the frame rate for displaying the image may be lower.
• The Web page displayed when you log in to the
camera uses JavaScript. The display of the Web page
may be affected if you use antivirus software or other
software described above on your computer.
Preparation
Accessing the Camera Using the Web Browser
9
Preparation
Basic Configuration by
the Administrator
You can monitor the camera image by logging in with
the initial conditions set for this network camera. You
can also set various functions according to the installing
position, network conditions or purpose of the camera.
We recommend you configure the following items
before monitoring images from the camera.
Setting contentsSetting menu
Set the format of the image sent from the camera.Video codec Tab (page 38)
Select the White Balance mode according to the installation position.White balance (page 36)
Select the brightness of the image sent from the camera.Exposure (page 35)
Select the quality of the image sent from the camera.Video codec Tab (page 38)
Select the view size of the image.View size (page 14)
Select whether the audio from the external microphone is sent or not.Audio codec (page 33)
Synchronize the date and time of the camera with those of the computer.Date & time Tab (page 28)
Make the setting for sending the monitor image attached to an e-mail.e-Mail (SMTP) Menu (page 68)
Set the user access right for the camera.User Menu (page 62)
Set a place to be watched beforehand.Preset position Menu (page 65)
Prepare a panorama image.To create a full image (page 19)
Brightness (page 36)
10
Basic Configuration by the Administrator
Precautions for
Preventing Access to
the Camera by an
Unintended Third Party
The camera may be accessed by an unintended third
party on the network, depending on the usage
environment. Changing the user name and password of
the camera administrator from the default settings is
highly recommended for security reasons. If the camera
is accessed by an unintended third party, there may be an
undesired effect, such as operations or settings to block
monitoring, etc.
4
Set the user name and password of the
administrator of the camera.
For details, refer to “Setting the Security —
Security Menu” in the Administrator menu on page
63.
5
Check the Referer check checkbox.
For details, refer to “Setting the Security —
Security Menu” in the Administrator menu on page
63.
6
When you use the e-Mail (SMTP) function, set the
TLS function to On. Use a mail server that supports
the TLS function.
For details, refer to “Sending an Image via E-mail
— e-Mail (SMTP) Menu” in the Administrator
menu on page 68.
Preparation
The camera can be fraudulently accessed in a network
environment where a device is connected or connectable
to the network without the administrator's permission, or
a PC or other network device connected to the network
can be used without any permission. Connect to these
environments at your own risk. To prevent unauthorized
access to the camera, set it according to the following
steps.
Do not use the browser you use to set the camera to
access other websites while you set or after setting the
camera. You will remain logged in to the camera as long
as the browser is open, so to prevent an unintended third
party's use or execution of malicious programs, close the
browser after you finish setting the camera.
How to set up
1
Set the network address of the camera using SNC
toolbox.
For details about how to use SNC toolbox, refer to
the application guide.
After this step, do not use SNC toolbox to change
the network settings of the camera. Use SNC
toolbox to search for the camera only.
Hereafter, use the camera using the SSL connection.
When you use the FTP server or the FTP client function,
use them in an environment where the network cannot
be intercepted by a third party. The SSL connection
cannot be used for the FTP server or the FTP client
function.
Note
The model on sale in China does not support the SSL
function.
2
Start the web browser and set the SSL function to
Enable in the camera settings.
For details, refer to “Setting the Security —
Security Menu” in the Administrator menu on page
63.
3
Restart the web browser and access the camera
again.
Precautions for Preventing Access to the Camera by an Unintended Third Party
11
Operating the Camera
Administrator and User
This network camera identifies those who log in as the
This section explains how to monitor the image from the
camera using your Web browser (Internet Explorer).
Administrator or User.
The Administrator can use all the functions of this
network camera, including camera settings. The User
The functions of the camera should be set by the
Administrator. For the setting of the camera, see
“Administrating the Camera” on page 25.
can use the functions for monitoring the image and
audio from the camera, and control the camera. The
Viewer mode setting is used to restrict the user’s access
rights. There are five types of users.
Each type of user can use the corresponding functions below.
User
Operating the Camera
FunctionAdministrator
Monitor a live imagezzzzzz
View the date and timezzzzzz
Control the frame rate (JPEG mode only)zz––––
Control the image view sizezzzzz –
Save a still image and movie in the computerzzzzz –
Send an image file to the FTP serverzz––––
Send an image attached to an e-mailzz––––
Record an image in the memoryzz––––
Control the alarm output of the I/O port on the camerazz––––
Switch the Day/Night function modezz––––
Play an audio file (Voice alert)zz––––
Switch the TCP/UDP transmission mode (Available in
MPEG4/H.264 mode only)
Call the preset positionzzzz––
Perform the pan/tilt/zoom operationzzz–––
Receive audiozzzzzz
Select the codec modezzzzz –
Control the setting menuz–––––
zz––––
FullPan/TiltPreset
position
LightView
z Usable function
– Not usable function
The access rights of the administrator and the user can
be set in “Setting the User — User Menu” of the
Administrator menu on page 62.
12
Administrator and User
Logging in to System
Logging in as a user
1
Start the Web browser on your computer and type
the IP address of the camera you want to monitor.
The viewer is displayed.
Display sample:
Plug-in free viewer
This viewer allows the user to select from three image
display methods: JPEG, JPEG/Flash or ActiveX viewer.
JPEG method: JPEG images will be displayed in
sequence.
JPEG/Flash method: JPEG images will be displayed in
sequence. Adobe Flash is required to display the image.
ActiveX viewer method: The image can be viewed when
the image display is set to JPEG, MPEG4 or H.264.
Notes
• If Automatic configuration is enabled in the Local
Area Network (LAN) Settings of Internet Explorer,
the camera image may not be displayed. In that case,
disable Automatic configuration and set the proxy
server manually. For the setting of the proxy server,
consult your network administrator.
• When you install ActiveX Control, you should be
logged in to the computer as the Administrator.
Tip
Every page of this software is optimized for Internet
Explorer in Medium font.
Operating the Camera
Three types of viewer are available: ActiveX
viewer, Plug-in free viewer and custom homepage.
By default, ActiveX viewer is displayed. To switch
the viewer, make changes to the Viewer menu
(page 94).
Note
If the main viewer does not start correctly, the security
level of the Internet Explorer may be set to higher than
Medium. See “To display the viewer correctly” on
page 9 and check the security level.
About Viewers
You can use the following viewers.
ActiveX viewer
This viewer can monitor the camera image in any of the
JPEG, MPEG4 and H.264 video codecs.
You must install this viewer when you access the main
viewer for the first time.
When you display the main viewer of the
camera for the first time
When you access the network camera using ActiveX
viewer for the first time, the Security Warning appears.
Click Ye s and install ActiveX Control. You can use all
the functions of the viewer with ActiveX Control.
Logging in to System
13
Configuration of Main
Viewer
This section explains the functions of the parts and
controls of the main viewer. For a detailed explanation
on each part or control, see the specified pages.
Control panel section
You can drag the panels to the monitor screen and
configure them.
To return to the operation panel, drag the panel and
configure the operation panel.
Click the to hide the detail setting menu or click it
again to show the menu.
Main viewer using ActiveX viewer
Main menu
Operating the Camera
Information panel
Check the date and time here.
View panel
Control panel
section
Monitor image
section
Main menu
You can change the screen mode, size of the image,
ActiveX
Displays the ActiveX viewer.
Plug-in free
Displays the Plug-in free viewer.
Tool
You can download system utility from here. (page 22)
This operation is only available when you are logged in
as administrator.
Setup
Click to display the Administrator menu. (page 25)
You can operate this function only when logging in as
the administrator.
image codec mode and frame rate. Also, still images and
movies can be saved (movie saving can also be stopped)
from here. Microphone and audio output levels can be
adjusted.
Screen Mode
Select Window or Full Screen.
View size
Selects the view size to be displayed.
Click View size list box to select the view size.
Select x1 to display images set in Image size of the
Camera menu. (page 39)
Select Full to display images according to the view size.
Select Fit to display images according to the view size,
with fixed aspect ratio.
Language
Set language from pull-down.
14
Configuration of Main Viewer
Image Codec
Select an image codec mode.
Frame rate
(Displayed only when the camera image is in JPEG.)
Selects the frame rate to transmit images.
(Capture)
Click to capture a still image shot by the camera and to
store it in the computer. Click to open the folder to be
saved.
Note
In the case of Windows Vista, Windows 7, Windows 8
or Windows 8.1, if “Enable Protected Mode” is checked
in Control Panel-Internet Option-Security, still images
cannot be shot.
(Run)/(Stop Save Video)
Runs and stops Save Video. Click to open the folder
to be saved.
Note
Camera control panel
This panel allows you to control the camera’s pan/tilt/
home position and zoom (page 18). In addition, you can
obtain authority to operate the camera in exclusive
control mode.
Operating the Camera
In the case of Windows Vista, Windows 7, Windows 8
or Windows 8.1, if “Enable Protected Mode” is checked
in Control Panel-Internet Option-Security, video
content cannot be saved.
Volum e
Use the slide bar to adjust the volume for sound output
level.
When you click , the icon changes to and the
output from the speaker stops. To output sound from the
speaker, click again.
Microphone volume
This is displayed when Audio codec (page 33) in the
Common tab of the Camera menu is set to On, and a user
with audio enabled in the User Menu accesses the
device.
Use the slide bar to adjust the microphone volume.
When you click , the icon changes to and the
microphone input stops. To input the microphone, click
again.
Image action
Select the mode of operation from Off, Area zoom and
Vector dragging.
Pan/Tilt control
Click the arrow button the direction in which you want
to move the camera. Keep it pressed to move the camera
continuously.
To return to the home position, click .
Zoom control
Press to zoom out, and press to zoom in.
Zooming continues while the button remains pressed.
Exclusive control
Click this button to display the time remaining for
operation authority. However, if operation authority has
not been obtained, the waiting time is displayed.
Note
Set the Exclusive control mode in the System Tab of
the System Menu to On to perform exclusive control
(page 27).
Panorama panel
If you click on the Panorama panel, the image of that
place is displayed on the monitor.
Configuration of Main Viewer
15
Trigger panel
Select the Preset position name from the list. The
camera will move to the preset position that you have
stored in memory using the Preset position menu.
Others panel
(The Other panel is displayed in the case of an MPEG4
or H.264 image.)
You can switch between TCP and UDP (Unicast/
Operating the Camera
The above is displayed only when Viewer mode
(page 63) is set to Full, and one or more triggers are
enabled in the Trigger menu (page 83).
The configured functions are displayed as buttons on
this panel.
Multicast).
Each click switches the transmission mode of the video/
audio data between TCP mode, Unicast mode, and
Multicast mode (page 21).
Monitor image
Click the function button you want to use on the Trigger
panel. The selected function is activated. The selectable
functions are as follows:
• send still image files attached to an e-mail (page 20)
• send still image files to an FTP server (page 20)
• Record still image files (page 20)
• control the alarm output (page 21)
• switch the Day/Night function on/off (page 21)
• play the audio file stored in the camera (page 21)
Preset position panel
The above is displayed only when one or more preset
positions are stored in memory.
The registered preset position is displayed.
If you select a thumbnail when registering a preset
position, it will be displayed with a thumbnail.
The image shot by the camera is shown here.
There are two modes for on-screen pan/tilt/zoom
operation using a mouse: Area zoom mode and Vector
dragging mode.
In the Area zoom mode, clicking will pan or tilt the
camera towards the center of the image. The Area zoom
will move the camera in the direction that displays the
area selected by the operator and zooms in at the same
time. The operator can choose a part of the image to
view and zoom in by surrounding an area with a frame
by dragging the mouse.
In the Vector dragging mode, the camera pans or tilts in
the dragged direction. How long you drag the mouse
determines the speed. Releasing the button on the mouse
after dragging stops the panning or tilting of the camera.
You can also use the camera control panel bar to pan or
tilt.
The zoom operation using the mouse wheel is available
in all modes.
16
Configuration of Main Viewer
Plug-in free viewer
Main viewer using Plug-in free viewer
Control bar
The following operation buttons are available.
Display sample:
Camera list
Control bar
Monitor screen
Monitor screen
There are two modes for on-screen pan/tilt/zoom
operation using a mouse: Area zoom mode and Vector
dragging mode. A control bar is displayed on the screen.
In the Area zoom mode, clicking will pan or tilt the
camera towards the center of the image. The Area zoom
will move the camera in the direction that displays the
area selected by the operator and zooms in at the same
time. The operator can choose a part of the image to
view and zoom in by surrounding the area with a frame
by dragging the mouse.
In the Vector dragging mode, the camera pans or tilts in
the dragged direction. How long you drag the mouse
determines the speed. Releasing the button on the mouse
after dragging stops the panning or tilting of the camera.
You can also use the tool bar to pan or tilt.
The zoom operation using the mouse wheel is available
in all modes.
Setting
You can set the streaming method, image size,
frame rate, PTZ operation mode, trigger selection
and image codec.
Streaming start button
Starts streaming. (Appears while stops streaming.)
Streaming stop button
Stops streaming. (Appears while streaming.)
Trigger run button
Runs the selected trigger.
(Displayed only when
menu
(page 63) is set to
triggers are enabled in the
Preset
Select a preset position to move the camera to the
registered preset position.
(Displayed only when a camera preset position is
registered.)
Save still image button
Captures still images taken by the camera and saves
them to the computer.
Audio output volume slider
Use the slider to adjust the volume. Clicking the
button will stop sound output.
(Displayed only when ActiveX is set for
Streaming method in Setting, and Audio codec
in the Camera Menu (page 33) is set to On.)
Control waiting time and control time for exclusive
control
Exclusive control button
Viewer mode
Full
, and one or more
Trigger menu
from
(page 83).)
User
Operating the Camera
Camera list
The camera list is displayed when Camera list is set to
On in the viewer menu, and at least one camera is
registered.
Using Solid PTZ function
You can operate the camera by using the Solid PTZ
function, which provides panning, tilting and zooming
by adjusting the position and zooming ratio from the
maximum image size (1280 × 720 or 1280 × 1024
(SNC-CH180/DH180/CH135/CH140/DH140), 1920 ×
1080 or 1920 × 1440 (SNC-CH240/DH240/CH280/
DH280) (page 30)), without moving the camera. There
are three modes of camera operation: Area zoom mode,
Vector dragging mode and PTZ Control bar. You can
control pan/tilt and zoom in either mode.
Configuration of Main Viewer
17
The available functions for the camera operation modes
vary according to the viewer display. The available
functions are as follows:
Plug-in free viewer
JPEGJPEG/
Flash
ActiveX
Operation from
control panel
ActiveX
viewer
a×××
Pan/Tilt control
Click the arrow button in the direction in which you
want to move the camera. Keep it pressed to move the
camera continuously.
To return to the home position, click .
Zoom control
Click to zoom out, and click to zoom in.
Zooming continues while the button remains pressed.
Area zoomaaaa
Vector draggingaaaa
PTZ control bar×aa×
Note
The four edges of the image may be dark depending on
the zoom position. This is a phenomenon related to the
structure of the camera, and does not cause a problem.
Operating the Camera
Notes
• Pan/Tilt limitation
The solid PTZ function controls streaming by
cropping or reducing a maximum size image.
Thus, the more the camera zooms out, the less area to
be panned or tilted, and becomes unavailable at the
WIDE setting.
• Zoom limitation
The solid PTZ function enables you to display an area
Panning and tilting by clicking the
monitor image (Area zoom mode
only)
Click on the monitor image, and the camera moves so
that the clicked portion is positioned at the center of the
display.
of 1/16 the maximum image size (Aspect ratio: 1:4),
when zoomed in at the TELE setting.
An image cannot be enlarged beyond this.
And the whole area shot in the maximum image size
will be displayed if the camera is zoomed out at the
WIDE setting.
The solid PTZ function’s zoom is performed digitally;
therefore, some deterioration in image quality may be
observed at the TELE setting.
Panning, tilting and zooming by
specifying the area (Area zoom
Controlling via the control panel
mode only)
(Operation common to Area zoom
mode and Vector dragging mode)
You can operate the camera direction, zoom, and focus
by using the control panel for the monitor image
currently displayed.
Click and hold the left button of the mouse on the
monitor image, and drag the mouse diagonally to draw a
red frame around the portion you want to enlarge. The
camera moves so that framed portion is positioned at the
center of the display and is zoomed in.
18
Configuration of Main Viewer
Note
When the specified area is zoomed in, the center may be
shifted or some portion of the image may appear out of
the monitor image section. In this case, click the point
you want to move to the center or click the arrow button
on the camera control panel.
Panning and tilting by dragging the
Using pan/tilt/zoom operations with
screen (Vector dragging mode
only)
When you click on the starting point on the image and
drag to the end point, the camera pans/tilts in the
direction of the arrow from the starting point to the end
point. The speed of operation is determined by the
length of arrow. Releasing the button on the mouse stops
the panning/tilting of the camera.
Moving the camera to a preset
position (Common operations in
Area zoom and Vector dragging
modes)
Select a preset position name from the Preset position
panel. The camera will move to the preset position that
you have stored in memory using the Preset position
menu (page 65).
Multiple preset positions can be organized by group
according to setting.
the displayed control bar (PTZ
Control bar only)
Pan/Tilt operations
Click the arrow of the direction you wish to move the
camera. Continue clicking on the arrow to keep moving
the direction of the camera.
Zoom operation
Click to zoom out, click to zoom in. The zoom
operation continues while you are clicking on the
button.
Controlling the Camera on a Full
Image
When the camera is in controllable condition, the full
image appears on the panorama panel.
The full image is the still image of entire area to be shot
by the camera in reduced-sized image. By clicking on
the full image, the selected location appears on the
panorama panel.
Operating the Camera
To create a full image
Create the full image with Capture full image in the
Initialize tab of the System menu. See page 32 for
details.
Tip
Make sure to recreate the full image when you move the
camera position or change the layout around the camera.
To display a specified position on the
monitor
1
Create the full image and display on the monitor.
2
Click the potion you want to see on the full image.
Configuration of Main Viewer
19
The current specified position appears on the
monitor screen.
Using the Trigger Button
You can execute various functions by clicking their
respective buttons on the Trigger panel.
Sending a monitor image via e-mail
You can send a captured still image by attaching it to an
e-mail.
To use this function, you need to make e-Mail (SMTP)
active and set the address in the Trigger menu of the
Administrator menu properly (page 83).
1
Operating the Camera
Click e-Mail (SMTP) on the Trigger panel.
The still image of the moment you click is captured,
and your e-mail with the image file attached is sent
to the specified mail address.
Sending a monitor image to an FTP
server
You can send a captured still image to the FTP server.
To use this function, you need to make FTP active and
set the address in the Trigger menu of the Administrator
menu properly (page 84).
1
Click FTP client on the Trigger panel.
The still image of the moment you click is captured,
and the image file is sent to the FTP server.
Recording a camera image as a still
image
You can capture a camera image as a still picture and
record it.
SNC-CH240/CH135/CH140/CH180/CH280 can record
images in its built-in memory or CF memory card (not
supplied). SNC-DH240/DH140/DH180/DH280 can
only record images in its built-in memory.
To use this function, you need to make Image memory
active and set the details in the Trigger menu of the
Administrator menu (page 84).
1
Click Image memory on the Trigger panel.
The still image of the moment you click is captured,
and the image file is recorded.
20
Using the Trigger Button
Controlling Alarm out 1, 2
You can control Alarm out 1, 2.
To use this function, you need to make Alarm out 1 or
Alarm out 2 active in the Trigger menu of the
Administrator menu (page 84).
1
Click Alarm out 1 or Alarm out 2 on the Trigger
panel.
The alarm output is switched by clicking.
The alarm output mode can be selected from
Togg le or Timer of Alarm out 1, 2 in the Trigger
menu (page 84).
Tip
For the connection of peripheral devices to the alarm
output of the I/O port, see the supplied Installation
Manual.
Controlling the Day/Night function
You can set the Day/Night function to On (night mode)
and Off (day mode).
To use this function, you need to make Day/Night active
in the Trigger menu of the Administrator menu
(page 84).
1
Click Day/Night on the Trigger panel.
Each click switches the Day/Night function
alternately between On (night mode) and Off (day
mode).
Switching Transmission
Mode
You can change the transmission mode for video/audio
data.
This function can be used when Mode (video codec
mode) is set to MPEG4 or H.264 and the ActiveX
viewer is used.
Note
The function may not operate correctly if you use
personal firewall software or antivirus software on your
computer. In that case, disable the software or select the
TCP mode.
1
Select TCP, Unicast or Multicast from the
Connection drop-down list in the Others panel.
TCP: This is normally selected.
When TCP is selected, HTTP communication is
adopted for video/audio communications. HTTP is
the protocol used for reading the usual Web page.
In an environment capable of reading Web pages,
you can watch or listen to video/audio by selecting
the TCP port.
Operating the Camera
Note
If Day/Night in the Trigger-Day/Night menu (page 84)
is set to Auto, you cannot control the Day/Night
function by clicking Day/Night.
Playing an audio file stored in the
camera
You can play an audio file previously stored in the
camera using the SNC audio upload tool.
To use this function, you need to make Voice alert1, Voice alert2 and Voice alert3 active in the Trigger
menu of the Administrator menu (page 84).
1
Click Voi ce a le rt1 , Voice alert2 or Voice alert3 on
the Trigger panel.
Playback of the selected audio file starts and the
playback sound is output from the speaker
connected to the camera.
Unicast: When Unicast is selected, RTP (Realtime
Transport Protocol) is adopted for video/audio
communications. Since RTP is the protocol for
running video/audio data, the video/audio playback
is smoother than when TCP (HTTP) is selected. If
a firewall is installed between the camera and the
computer, or depending on the network
environment, video/audio may not play back
properly when Unicast is selected. In this case,
select TCP.
Multicast: This protocol is selectable when
Multicast streaming (page 42) is On. When
Multicast is selected, RTP (Real-time Transport
Protocol) and UDP multicast techniques are
adopted for video transmission. By selecting it, the
network transmission load of the camera can be
reduced. If a router that does not correspond to a
multicast or firewall is installed between the
camera and the computer, video/audio may not play
back properly. In this case, select TCP or Unicast.
Note
When connecting via a proxy server, neither Unicast
nor Multicast can be selected.
Switching Transmission Mode
21
Connection tab
Using the System Utility
You can download system utility from the tools tab on
the main menu.
Operating the Camera
You can set the connection method.
Select the start-up connection from: TCP, Unicast, and
Multicast.
If TCP connection is selected, you can configure proxy
To use the utility, click Download to begin download.
settings by selecting Use proxy.
SNC viewer
SNC viewer is an application which allows you to set the
initial state of the viewer.
Installing the SNC viewer
1
Execute the downloaded SNCViewer.msi file.
2
Install the SNC viewer following the instructions
on the wizard.
When the license agreement policies are displayed,
agree after reading them carefully and install the
SNC viewer.
Using the SNC viewer
Click SNC viewer in the control panel.
View tab
Screen mode
You can select Window or Fullscreen.
View size
You can select the view size.
22
Using the System Utility
JPEG framerate
You can set the frame rate for JPEG.
Image action
Select from the image operation modes Area zoom,
Vector dragging and Off.
Tip
Note
The operation mode of Solid PTZ have been changed for
this device.
Audio tab
Volum e
Muting: Select this option for Muting the sound at
start-up.
Use the slide bar to set the volume for start-up sound
output.
In the case of Windows Vista, Windows 7, Windows 8
or Windows 8.1, if “Enable Protected Mode” is checked
in Control Panel-Internet Option-Security, still images
cannot be shot and video content cannot be saved.
Joystick tab
Operating the Camera
You can assign the joystick buttons here.
SNC Desktop viewer
Mic
Muting: Select this option for Muting the microphone
sound at start-up.
Use the slide bar to set the volume for start-up
microphone input.
Save tab
Specify a folder to save the still images and movies to.
The gadget that displays the camera image on the side
bar of Windows Vista or Desktop in the case of
Windows 7.
Installing the SNC desktop viewer
1
Click Download.
When the license agreement policies are displayed
on the SNC desktop viewer download screen, agree
after reading them carefully and download the SNC
desktop viewer.
2
Click Save.
Save SncDesktopViewer.gadjet in the specified
location.
3
Click Open files.
Run it in the “Download completed” dialog.
4
Click Run.
The message “Do you want to run this software?” will be displayed. Agree and run.
5
Click Install.
The message “Do you want to install this Gadget?” will be displayed. Agree and run.
Using the System Utility
23
Using the SNC desktop viewer
When installation is finished, SNC desktop viewer is
displayed on the side bar of Windows Vista or Desktop
in the case of Windows 7.
Operating the Camera
How to control PTZ
Select the PTZ operation mode for the Gadget screen
from the options Area zoom, PTZ control bar, and Vector dragging.
Click (Exit) to exit Gadget.
When you click (Set), you will see the following
setting screen.
Camera address
Set the IP address for the camera to display on the
Gadget.
Frame rate
Select the frame rate for the image to display on the
Gadget.
Image size
Select the image size for the image to display on the
Gadget.
Tip
The operation mode of Solid PTZ has been changed for
this device.
24
Using the System Utility
Administrating the Camera
3
Click the menu name (example: System) on the left
side of the Administrator menu.
The clicked menu appears.
This section explains how to set the functions of the
camera by the Administrator.
For details about monitoring the camera image, see
“Operating the Camera” on page 12.
This section explains the basic operations and each
option of the Administrator menu.
Note on the display of menu options
The setting menus of this unit will clearly display only
the setting options that you can currently select. Grayed
out options cannot be selected.
Only supported functions are displayed.
Basic Operations of the
Administrator Menu
You can use the Administrator menu to set all functions
to suit the user’s needs.
Click Setting in the viewer to display the Administrator
menu.
How to set up the Administrator
menu
1
Log in to the homepage to display the viewer.
For details, see “Logging in as a user” on page 13.
Example: “System” menu
4
Select the required tab above the menu, and set each
setting option in the tab.
Example: “Date & time” tab of “System” menu
See pages 27 to 97 for details of the menu tabs and
setting options.
5
After setting, click OK.
The settings you have made become active.
Click Cancel to nullify the set values and return to
the previous settings.
Buttons common to every menu
The following buttons are displayed on all the menus.
The functions of the buttons are the same on every
menu.
Click this button to confirm the settings.
Administrating the Camera
2
Click Setting on the main menu.
The authentication dialog appears. Enter the user
name and password for Administrator.
The user name “admin” and password “admin” are
set at the factory for the Administrator.
The Administrator menu appears.
Change the password from the factory setting for
the security of your devices.
Click this button to nullify the set values and return to
the previous settings.
General notes on menus
• One-byte katakana character is not valid for any text
field, such as User name.
• After changing a setting on a menu, wait at least 30
seconds before turning off the power of the camera.
If the power is turned off immediately, the new setting
may not be stored correctly.
• If the camera settings are changed while watching the
main viewer, some settings cannot be restored. To
reflect the change on the opening main viewer, click
Refresh on the Web browser.
Basic Operations of the Administrator Menu
25
Configuration of the Administrator
menu
Preset position
Displays the Preset position menu to register a position
you want to save. “Tour function,” which rotates the
registered positions, is also set here. (“Saving the
Camera Position and Action — Preset position Menu”
on page 65)
e-Mail (SMTP)
Displays the e-Mail (SMTP) menu for sending an email. (“Sending an Image via E-mail — e-Mail (SMTP)
Menu” on page 68)
FTP client
Displays the FTP client menu for sending an image/
audio file, etc., to an FTP server. (“Sending Images to
FTP Server — FTP client Menu” on page 71)
System
Displays the System menu. (“Configuring the System
— System Menu” on page 27).
Administrating the Camera
Camera
Displays the Camera menu for setting the camera image
and audio. (“Setting the Camera Image and Audio —
Camera Menu” on page 33).
Network
Displays the Network menu for setting the network
connection. (“Configuring the Network — Network
Menu” on page 43).
SSL
Displays the SSL menu for performing SSL
communication between the client device and camera.
(“Setting the SSL function — SSL Menu” on page 51)
802.1X
Displays the 802.1X menu for connecting the camera to
a network configured in compliance with the 802.1X
standard for port authentication. (“Using the 802.1X
Authentication Function — 802.1X Menu” on page 56)
User
Displays the User menu for setting the log in user name
and password. (“Setting the User — User Menu” on
page 62)
Security
Displays the Security menu for specifying a computer
that is allowed to connect to the camera. (“Setting the
Security — Security Menu” on page 63)
Image memory
Displays the Image memory menu for recording an
image/audio file, etc. (“Recording Images in Memory
— Image memory Menu” on page 74)
FTP server
Displays the FTP server menu for setting the FTP server
function of the camera. (“Downloading Images from the
Camera — FTP server Menu” on page 79)
Edge Storage
Set the recording of image and sound and stream them
with the same protocol in Edge Storage menu. (“Setting
the Edge Storage — Edge Storage Menu” on page 79)
Alarm output
Displays the Alarm output menu for setting the alarm
output terminal of the camera. (“Setting the Alarm
Output — Alarm output Menu” on page 81)
Voice alert
Displays the Voice alert menu for playing an audio file
stored in the camera in synchronization with alarm
detection by the sensor input or the motion detection
function. (“Outputting Audio Linked to Alarm
Detection — Voice alert Menu” on page 82)
Trigger
Displays the Trigger menu for designating the operation
to execute when you run a trigger. (“Setting the
Operations from the Viewer — Trigger Menu” on page
83)
Schedule
Displays the Schedule menu for the Day/Night function,
e-Mail (SMTP) function, FTP client function, Image
memory function and Alarm output function, Voice
alert function, etc. (“Setting the Schedule — Schedule
Menu” on page 85)
26
Basic Operations of the Administrator Menu
Alarm buffer
Displays the Alarm buffer menu for the buffer for
storing the image and audio related to alarm detection.
(“Setting the Alarm Buffer — Alarm buffer Menu” on
page 86)
Event detection
Displays the setting menu for all built-in detection
functions. (“Setting the Sensor input/Camera tampering
detection/Motion detection/Audio detection — Event
detection Menu” on page 86)
Viewer
Displays the Viewer menu from which you can select
the viewer to use and configure advanced settings.
(“Configuring the Viewer — Viewer Menu” on page 94)
Configuring the System
— System Menu
When you click in the Administrator menu,
the System menu appears.
Use this menu to perform the principal settings of the
software.
The System menu has seven tabs: System, Date & time,
Superimpose, Installation, Initialize, System log and
Access log.
System Tab
System
Administrating the Camera
Title bar name
Type a name of up to 48 characters to be displayed on
the title bar. The characters typed here are displayed on
the title bar of the Web browser.
Serial number
The serial number of the camera is displayed.
Software version
The software version of this camera is displayed.
Exclusive control mode
Controls the authority to operate pan, tilt, zoom and
some other functions of the camera.
On: Only one user has control authority. Set the
operation time for one user in Operation time.
If a user tries to operate a function during operation
by another user, the authority is controlled by the
settings of Operation time and Maximum wait
number.
Off: Multiple users can control pan, tilt and zoom at the
same time. When multiple users control these
functions at the same time, the last operation has
priority.
Operation time
Sets the time length for a user who has control authority.
The selectable range is from 10 to 600 seconds. This is
effective when Exclusive control mode is set to On.
Configuring the System — System Menu
27
Maximum wait number
Sets the number of users who are permitted to wait for
their turn for control authority during operation by one
user. The selectable number is from 0 to 10. This is
effective when Exclusive control mode is set to On.
Notes
•To use Exclusive control mode, the date and time of
the camera and the connected computer must be set
correctly first.
•To use Exclusive control mode, do not disable the
Web browser Cookie. If it is disabled, this mode
cannot be used.
• When you change the Exclusive control mode
setting, click Refresh on the Web browser to reflect
the change when opening the main viewer page.
PTZ mode
Select the pan/tilt control mode using the 8-direction
Administrating the Camera
arrow buttons (page 18) and the zoom control mode
using the / buttons (page 18).
Select Normal or Step.
Date & time Tab
Current date & time
Displays the date and time set on the camera.
Note
After you have purchased the camera, be sure to check
the date and time of the camera and set as necessary.
PC clock
Displays the date and time set on your computer.
Normal: When you click the mouse button, the camera
starts panning, tilting or zooming, and the operation
continues while you hold down the mouse button. To
stop the operation, release the mouse button.
Step: Each time you click the mouse button, the camera
moves (pans, tilts or zooms). If you keep the mouse
button held down for more than 1 second, the
operation mode is temporarily changed to Normal.
When you release the mouse button, camera
operation stops and the Step mode is restored.
When you select Step, Pan/Tilt level and Zoom level
are selectable.
Pan/Tilt level: Select the camera transition level from 1
to 10 by clicking the 8-direction arrow buttons for
panning/tilting. Selecting 10 provides the maximum
transition level.
Zoom level: Select the camera transition level from 1 to
10 by clicking / for zooming. Selecting 10
provides the maximum transition level.
OK/Cancel
See “Buttons common to every menu” on page 25.
Date & time format
Select the format of date and time to be displayed in the
main viewer from the drop-down list.
You can select the format between yyyy-mm-dd
hour:minutes:seconds), and dd-mm-yyyy hh:mm:ss
(day-month-year hour:minutes:seconds).
Adjust
Select how to set the day and time.
Keep current setting: Select if you do not need to set
the date and time.
Synchronize with PC: Select if you want to
synchronize the camera’s date and time with the
computer.
Manual setting: Select if you want to set the camera’s
date and time manually.
Select the year, month, date, hour, minutes and
seconds from each drop-down list.
Synchronize with NTP: Select if you want to
synchronize the camera’s date and time with those of
the time server called NTP server (Network Time
Protocol).
Set the NTP server when Synchronize with NTP is
selected.
28
Configuring the System — System Menu
Use the following NTP server address: Synchronize
with the selected NTP server address.
NTP server 1: Enter the first choice for NTP server
address.
NTP server 2: Enter the second choice for NTP
server address.
NTP server 3: Enter the third choice for NTP server
address.
DHCP server: Select DHCP server when you need to
get NTP server information from DHCP server.
Multicast: Select Multicast when you search for an
NTP server with Multicast.
Time zone
Set the time difference from Greenwich Mean Time in
the area where the camera is installed.
Select the time zone in the area where the camera is
installed from the drop-down list.
For Japan, select “Osaka, Sapporo, Tok yo (GMT+9:00)”
Superimpose
On/Off
When using the Superimpose function, select On.
Font size
Set the font size.
Style
Set the items to superimpose and the format to display
in. English one byte characters and symbols are
displayed. Superimpose settings are available for the
following items:
• Date: Set the display settings for date and time.
Automatically adjust the clock for daylight
saving time changes
When selected, the clock is automatically adjusted
according to the daylight saving time of the selected
time zone.
Note
If the time zone selected in Time zone is different from
that set on the computer, the time is adjusted using the
time zone difference and set on the camera.
OK/Cancel
See “Buttons common to every menu” on page 25.
Superimpose Tab
Select whether to superimpose the camera ID, date &
time and other information on the image or not.
The camera ID is also superimposed on images recorded
by the Pre-alarm or Post-alarm function.
Superimpose is applied to Image 1 and Image 2.
• Camera ID: Set the display settings for Camera ID
and string.
• Camera direction: Displays the name of a preset
position.
• Event: Configure the display setting for when an
event occurs.
• Zoom: Configure the zoom display.
• Codec: Configure the bit rate and frame rate display
settings. Displays the codec information for Image 1.
• Custom string: Set Custom string to display the text
of your choice.
Display format, including color, can be individually set
for each item.
Color: Select the font color of the superimposed text.
Blink: Select On to enable blinking for the
superimposed text. However, the blinking display is
not available for Date.
String Effect: Enable a string effect for displayed text.
Advanced: When you click the Setting button in Date,
the Date & time menu is displayed and you can set
the necessary options.
Administrating the Camera
Format: Select the format for date and time.
Separator: Select the separator for time display.
When you click the Setting button in Camera ID, the
Camera ID menu is displayed and you can set the
necessary options.
Configuring the System — System Menu
29
Logo
On: Select an image file you want to use for Logo by
using the Browse... button, and click Upload to
upload the file.
Supported image file format: gif89a format (GIF
animation and transparent GIF format are not
supported.)
Maximum image size: 640 × 120
Number of horizontal pixels: An even number
Maximum file size: Approximately 50 KB
Off: You can set Text in Camera ID’s box.
Installation Tab
You can perform settings related to installation.
Display sample: SNC-CH240
Notes
• Both Tex t and Logo cannot be used at the same time.
• If the image size of the logo is larger than the image,
it cannot be displayed.
Superimpose format
Click Edit to edit the content to superimpose over each
Administrating the Camera
display position.
Only one Date and one Camera ID can be specified for
the Superimpose format.
You can set the content to superimpose in the “Lower
left”, “Lower right”, “Upper left”, “Upper right”,
“Center”, “Top” and “Bottom” parts, respectively.
However, if you specify the “Top”, superimposed
content will not appear on the upper left or upper right.
Similarly, if you specify “Bottom”, superimposed
content will not appear on the lower left or lower right.
If the Lower left/Lower right or Upper left/Upper right are displayed at the same time, the maximum
image size that can be used for a logo is 624 × 120.
Click Date & Time, Camera ID, Codec, Zoom,
Camera direction or Event to insert the corresponding
tag into the string.
Display sample: Lower left
OK/Cancel
See “Buttons common to every menu” on page 25.
Maximum image size
SNC-CH135/CH140/CH180/DH140/DH180
1280 × 720: Image will have an aspect ratio of 16:9, and
an image size up to 1280 × 720 can be specified for
the video codec.
1280 × 1024: Image will have an aspect ratio of 5:4, and
an image size up to 1280 × 1024 can be specified for
the video codec.
SNC-CH240/DH240/CH280/DH280
1920 × 1080: Image will have an aspect ratio of 16:9,
and an image size up to 1920 × 1080 can be specified
for the video codec.
1920 × 1440: Image will have an aspect ratio of 4:3, and
an image size up to 1920 × 1440 can be specified for
the video codec.
Notes
• The camera restarts when the Maximum image size is
changed. It takes about 2 minutes.
• The settings below are changed when the Maximum
image size is changed.
– Camera menu-privacy mask tab: returns to the
factory setting.
– Camera menu-video codec tab: returns to the factory
setting except:
SNC-CH135/CH140/CH180/DH140/DH180
– Image size of image1: to be 1280 × 720 when set
to 1280 × 720, or 1280 × 1024 when set to
1280 × 1024.
– Frame rate of image1: to be 30 fps when set to
1280 × 720, or 20 fps when set to 1280 × 1024.
SNC-CH240/DH240/CH280/DH280
– Image size of image1: 1920 × 1080 (when set to
1920 × 1080), or 1920 × 1440 (when set to
1920 × 1440).
– Frame rate of image1: 30 fps or 25 fps* (when set
to 1920 × 1080), or 20 fps (when set to 1920 ×
1440).
* Depending on the camera operating mode setting.
– Preset position menu: returns to the factory setting.
– Alarm buffer menu: returns to the factory setting.
30
Configuring the System — System Menu
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