Sony PCG-FXA63 User Manual

VAIO® Computer
Quick Start

PCG-FXA63

Notice to Users............................................................5

Safety Information.......................................................7

Setting Up ..................................................15

Unpacking Your Computer.......................................16

Locating Controls and Ports......................................18

Getting Started ..........................................23

Turning On Your Computer......................................24

Using the Touchpad ..................................................27

Registering Your Computer ......................................28

Locating your VAIO Computer User Guide .............28

Setting Up A Dial-Up Connection ............................30

Turning Off Your Computer .....................................31

Expanding Your Computing Power .........33

Upgrading Memory...................................................34

Locating Preinstalled Programs ................................34

Using the Recovery CDs...........................35

Application and System Recovery CDs....................36

Using Your Recovery CDs........................................36

Troubleshooting........................................41

Troubleshooting Your Computer ..............................42

Troubleshooting the LCD Screen..............................45

Troubleshooting the Mouse and Touchpad...............45

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VAIO Computer Quick Start

Support Options ........................................................48

Software Support Information ..................................49

Caring for Your Computer........................51

Storing Your Computer ............................................52

Using Cables and Connections .................................52

Cleaning Your Computer..........................................53

Handling the LCD Screen.........................................53

Index...........................................................55

4

Notice to Users

Notice to Users

© 2002 Sony Electronics Inc. All rights
reserved. This manual and the software
described herein, in whole or in part, may not
be reproduced, translated, or reduced to any
machine-readable form without prior written
approval.

SONY ELECTRONICS INC. PROVIDES NO
WARRANTY WITH REGARD TO THIS
MANUAL, THE SOFTWARE, OR OTHER
INFORMATION CONTAINED HEREIN
AND HEREBY EXPRESSLY DISCLAIMS
ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR
ANY PARTICULAR PURPOSE WITH
REGARD TO THIS MANUAL, THE
SOFTWARE, OR SUCH OTHER
INFORMATION. IN NO EVENT SHALL
SONY ELECTRONICS INC. BE LIABLE
FOR ANY INCIDENTAL,
CONSEQUENTIAL, OR SPECIAL
DAMAGES, WHETHER BASED ON TORT,
CONTRACT, OR OTHERWISE, ARISING
OUT OF OR IN CONNECTION WITH THIS
MANUAL, THE SOFTWARE, OR OTHER
INFORMATION CONTAINED HEREIN OR
THE USE THEREOF.

Sony Electronics Inc. reserves the right to make
any modification to this manual or the
information contained herein at any time
without notice. The software described herein is
governed by the terms of a separate user license
agreement.

This product contains software owned by Sony
and licensed by third parties. Use of such
software is subject to the terms and conditions
of license agreements enclosed with this
product. Some of the software may not be
transported or used outside the United States.
Software specifications are subject to change
without notice and may not necessarily be
identical to current retail versions.

Updates and additions to software may require
an additional charge. Subscriptions to online
service providers may require a fee and credit
card information. Financial services may
require prior arrangements with participating
financial institutions.

As an ENERGY

STAR® Partner, Sony

Corporation has
determined that this
product meets the

ENERGY STA R®

guidelines for energy
efficiency.

The International

ENERGY STAR® Office

Equipment Program is an international program
that promotes energy saving through the use of
computers and other office equipment. The
program backs the development and
dissemination of products with functions that
effectively reduce energy consumption. It is an
open system in which business proprietors can
participate voluntarily. The targeted products
are office equipment such as computers,
displays, printers, facsimiles and copiers. Their
standards and logos are uniform among
participating nations.

ENERGY STAR is a U.S.

registered mark.

Sony, DVgate, Handycam, i.LINK, Mavica,

MagicGate™ Memory Stick and ,

Memory Stick and , MovieShaker,

MEMORY STICK

TM

VAIO, and the VAIO logo are trademarks of
Sony Corporation. Microsoft, Windows Media,
Windows, Windows NT, and the Windows logo
are registered trademarks of Microsoft
Corporation. Intel, SpeedStep, and Pentium are
trademarks or registered trademarks of Intel
Corporation. PS/2 is a registered trademark of
IBM. Acrobat Reader, Photoshop, Photoshop
Elements, and Premiere are trademarks of

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VAIO® Computer Quick Start

Adobe Systems Incorporated. PowerPanel is a
trademark of Phoenix Technologies Ltd.

This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited. i.LINK is a
trademark of Sony used only to designate that a
product contains an IEEE 1394 connection. The
i.LINK connection may vary, depending on the
software applications, operating system, and
compatible i.LINK devices. All products with
an i.LINK connection may not communicate
with each other. Please refer to the
documentation that came with your compatible
i.LINK device for information on operating
conditions and proper connection. Before
connecting compatible i.LINK PC peripherals
to your system, such as a CD-RW or hard disk
drive, confirm their operating system
compatibility and required operating
conditions. All other trademarks are trademarks
of their respective owners.

Owner’s Record

The model number and serial number are
located on the bottom of your Sony VAIO
computer. Refer to the model and serial number
when you call your Sony Service Center.
Model Number: PCG-9G1L
Serial Number:________________________

Microsoft note

Certain software product(s) included with this
computer may include features such as copy
protection and content management tec hnology.
Use of the software product(s) requires
agreement to applicable end user agreements
and full compliance with applicable product
activation procedures. Product activation
procedures and privacy policies will be detailed
during initial launch of the software product(s),
or upon certain reinstallations of the software
product(s) or reconfiguration of the computer,
and may be completed by Internet or telephone
(toll charges may apply).

6

Safety Information

Safety Information

WARNING

To prevent fire or shock hazard, do not

❑

expose your computer to rain or moisture.

❑ To avoid electrical shock, do not open the

cabinet. Refer servicing to qualified
personnel only.

❑ Never install modem or telephone wiring

during a lightning storm.

❑ Never install telephone jacks in wet

locations unless the jack is specifically
designed for wet locations.

❑ Never touch uninsulated telephone wire

or terminals unless the telephone line has
been disconnected at the network
interface.

❑ Use caution when installing or modifying

telephone lines.

❑ Avoid using the modem during an

electrical storm.

❑ Do not use the modem or a telephone to

report a gas leak in the vicinity of the leak.

❑ A socket outlet should be as close as

possible to the unit and easily accessible.

❑ i.LINK, PC Card, and USB connectors are

not supplied with Limited Power Sources

.

To change the backup battery,
please contact your nearest Sony
Service Center.

Caution: The use of optical
instruments with this product will
increase eye hazard. As the laser
beam used in this product is
harmful to the eyes, do not
attempt to disassemble the
cabinet. Refer servicing to
qualified personnel only.

(For CD-RW/DVD Combo Drive,
CD-ROM drive, DVD-ROM drive)
Danger: Visible and invisible
laser radiation when open. Avoid
direct exposure to beam.

Caution: To reduce the risk of fire,
use only No. 26 AWG or larger
telecommunication line cord.

AVERTISSEMENT

❑

Pour prévenir tout risque d’incendie ou
d’électrocution, garder cet appareil à
l’abri de la pluie et de l’humidité.

❑ Pour prévenir tout risque d’électrocution,

ne pas ouvrir le châssis de cet appareil et
ne confier son entretien qu’à une personne
qualifiée.

❑ Ne jamais effectuer l’installation de fil

modem ou téléphone durant un orage
électrique.

❑ Ne jamais effectuer l’installation d’une

prise téléphonique dans un endroit
mouillé à moins que la prise soit conçue à
cet effet.

❑ Ne jamais toucher un fil téléphonique à

découvert ou un terminal à moins que la
ligne téléphonique n’ait été débranchée de
l’interface réseau.

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VAIO® Computer Quick Start

❑ Soyez très prudent lorsque vous installez

ou modifiez les lignes téléphoniques.

❑ Évitez d’utiliser le modem durant un

orage électrique.

❑ N'utilisez pas le modem ni le téléphone

pour prévenir d'une fuite de gaz quand
vous êtes près de la fuite.

❑ L’appareil doit être le plus près possible

d’une prise murale pour en faciliter
l’accès.

❑ Des connecteurs i.LINK, PC Card, et

USB ne sont pas fournis avec des Sources
d’Énergie Limitées.

Pour changer la pile de rechange,
veuillez contacter votre centre de
service Sony le plus près.

Avertissement: L'utilisation
d'instruments optiques avec ce
produit augmente les risques pour
les yeux. Puisque le faisceau
laser utilisé dans ce produit est
dommageable pour les yeux, ne
tentez pas de désassembler le
boîtier. Adressez-vous à un agent
de service qualifié.

(Pour le lecteur Combo de
CD-RW/DVD, le lecteur CD-ROM,
le lecteur DVD-ROM) Danger:
Radiation laser visible et invisible
si ouvert. Évitez l’exposition
directe au faisceau.

Attention : Afin de réduire les
risques d'incendie, n'utilisez
qu'un cordon de communication
N0. 26 AWG ou plus gros.

If you have questions about this product, you
can reach the Sony Customer Information
Service Center at 1-888-4-SONY-PC; or write
to the Sony Customer Information Service

Center at 12451 Gateway Blvd., Ft. Myers, FL
33913 or find Sony Customer Service on the
Web at: http://www.sony.com/pcsupport.

Regulatory Information

Declaration of Conformity

Trade Name: Sony

Model No.: PCG-9G1L

Responsible Party: Sony Electronics

Inc.

Address: 680 Kinderkamack

Road
Oradell, NJ 07649

Tel ep hon e:
(For FCC-related
matters only.)

This device complies with Part 15 of the
FCC rules. Operation is subject to the
following two conditions:

(1)This device may not cause harmful
interference.

(2)This device must accept any interference
received, including interference that may
cause undesired operation.

This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the Rules. These
limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to

201-930-6972

8

Safety Information

radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:

❑ Reorient or relocate the receiving antenna.

❑ Increase the separation between the

equipment and the receiver.

❑ Connect the equipment into an outlet on a

circuit different from that to which the
receiver is connected.

❑ Consult the dealer or an experienced

radio/TV technician for help.

You are cautioned that any changes or
modifications not expressly approved in this
manual could void your authority to operate this
equipment.

Only peripherals (computer input/output
devices, terminals, printers, etc.) that comply
with FCC Class B limits may be attached to this
computer product. Operation with non­compliant peripherals is likely to result in
interference to radio and television reception.

All cables used to connect peripherals must be
shielded and grounded. Operation with cables,
connected to peripherals, that are not shielded
and grounded, may result in interference to
radio and television reception.

FCC Part 68

This equipment complies with Part 68 of the
FCC rules. On the bottom of this equipment is a
label that contains, among other information,
the FCC Ringer Equivalency Number (REN)
for this equipment. If requested, this
information must be provided to the telephone
company.

This modem uses the USOC RJ-11 telephone
jack.

The REN is used to determine the quantity of
devices which may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices not
ringing in response to an incoming call. In
most, but not all areas, the sum of the RENs
should not exceed five (5.0). To be certain of
the number of devices that may be connected to
the line, as determined by the total RENs,
contact the telephone company to determine the
maximum REN for the calling area.

If the terminal equipment causes harm to the
telephone network, the telephone company will
notify you in advance that temporary
discontinuance of service may be required. But
if advance notice is not practical, the telephone
company will notify the customer as soon as
possible. Also, you will be advised of your right
to file a complaint with the FCC if you believe
it is necessary.

The telephone company may make changes in
its facilities, equipment, operations or
procedures that could affect the operations of
the equipment. If this happens, the telephone
company will provide advance notice in order
for you to make the necessary modifications in
order to maintain uninterrupted service.

If trouble is experienced with this equipment,
you can reach the Sony Customer Information
Service Center at 1-888-4-SONY-PC; or write
to the Sony Customer Information Service
Center at 12451 Gateway Blvd., Ft. Myers, FL
33913 or find Sony Customer Service on the
Web at: http://www.sony.com/pcsupport.

Repair of this equipment should be made only
by a Sony Service Center or Sony authorized
agent. For the Sony Service Center nearest you,
call 1-888-4-SONY-PC (1-888-476-6972).

This equipment cannot be used on public coin
service provided by the telephone company.
Connection to Party Line Service is subject to
state and possible provincial tariffs. (Contact
the state or provincial utility service

9

VAIO® Computer Quick Start

commission, public service commission, or
corporation commission, for information.)

Telephone Consumer
Protection Act of 1991
(United States)

The Telephone Consumer Protection Act of
1991 makes it unlawful for any person to use a
computer or other electronic device to send any
message via a telephone facsimile machine
unless such message clearly contains, in a
margin at the top or bottom of each transmitted
page or on the first page of the transmission, the
date and time it is sent and an identification of
the business, other entity, or individual sending
the message, and the telephone number of the
sending machine or such business, other entity,
or individual.

In order to program this information into your
facsimile machine, see your fax software
documentation.

Telephone Consumer
Guidelines (Canada)

Please refer to your telephone directory under
‘Privacy Issues’ and/or ‘Terms of Service.’ For
more detailed information, please contact:

CRTC
Terrasses de la Chaudiére, Tour centrale
1 promenade du Portage, 5 étage Hull
PQ K1A 0N2.

This Class B digital apparatus complies with
Canadian ICES-003.

Cet àppareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.

RECYCLING LITHIUM ION
BATTERIES

RECYCLING
LITHIUM-ION
BATTERIES

Lithium-Ion
batteries are
recyclable.

You can help
preserve our
environment by
returning your used
rechargeable
batteries to the
collection and
recycling location
nearest you.

10

For more information regarding recycling of
rechargeable batteries, call toll free 1-800­822-8837, or visit http://www.rbrc.org/.

Caution: Do not handle damaged or leaking
Lithium-Ion batteries.

RECYCLAGE DES
ACCUMULATEURS AUX
IONS DE LITHIUM

RECYCLAGE DES
ACCUMULATEU
RS AUX IONS DE
LITHIUM

Les accumulateurs
aux ions de lithium
sont recyclables.

Vous pouvez
contribuer à
préserver
l’environnement en
rapportant les piles
usées dans un point
de collection et
recyclage le plus
proche.

Pour plus d’informations sur le recyclage
des accumulateurs, téléphonez le numéro
gratuit 1-800-822-8837 (Etats-Units et
Canada uniquement), ou visitez
http://www.rbrc.org/.

Avertissment: Ne pas utiliser des
accumulateurs aux ions de lithium qui sont
endommagées ou qui fuient.

Safety Information

Do not handle damaged or leaking
lithium ion batteries.

Danger of explosion if battery is
incorrectly replaced. Replace
only with the same or equivalent
type recommended by the
manufacturer. Discard used
batteries according to the
manufacturer’s instructions.

The battery pack used in this
device may present a fire or
chemical burn hazard if
mistreated. Do not disassemble,
heat above 140°F (60°C) or
incinerate. Dispose of used
battery promptly. Keep away from
children.

Ne pas utiliser des batteries au
lithium ionisé qui sont
endommagées ou qui fuient.

Une batterie non conforme
présente un danger d'explosion.
La remplacer seulement par une
batterie identique ou de type
équivalent recommandé par le
fabricant. Évacuer les batteries
usées selon les directives du
fabricant.

La manutention incorrecte du
module de batterie de cet
appareil présente un risque
d'incendie ou de brûlures
chimiques. Ne pas démonter,
incinérer ou exposer à une
température de plus de 60°C.
Évacuer promptement la batterie
usée. Garder hors de portée des
enfants.

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VAIO® Computer Quick Start

INDUSTRY CANADA NOTICE

NOTICE: The Industry Canada label identifies
certified equipment. This certification means
that the equipment meets certain
telecommunications network protective,
operational and safety requirements as
prescribed in the appropriate Terminal
Equipment Technical Requirements
document(s). The Department does not
guarantee the equipment will operate to the
user’s satisfaction.

Before installing this equipment, users should
ensure that it is permissible to be connected to
the facilities of the local telecommunications
company. The equipment must also be installed
using an acceptable method of connection.

The customer should be aware that compliance
with the above conditions may not prevent
degradation of service in some situations.

Repairs to certified equipment should be
coordinated by a representative designated by
the supplier. Equipment malfunctions or any
repairs or alterations made by the user to this
equipment may give the telecommunications
company cause to request that the user
disconnect the equipment.

Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal
metallic water pipe system, if present, are
connected together. This precaution may be
particularly important in rural areas.

Caution: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or
electrician, as appropriate.

NOTICE: The Ringer Equivalency Number
(REN) assigned to each terminal device
provides an indication of the maximum number
of terminals allowed to be connected to a
telephone interface. The termination on an
interface may consist of any combination of

devices subject only to the requirement that the
sum of the RENs of all the devices does not
exceed 5. The REN for this equipment is 0.2.

AVIS DE L’INDUSTRIE
CANADA

AVIS: L’étiquette d’Industrie Canada identifie
le matériel homologué.

Cette étiquette certifie que le matériel est
conforme aux normes de protection,
d’exploitation et de sécurité des réseaux de
télécommunications, comme le prescrivent les
documents concernant les exigences techniques
relatives au matériel terminal. Le Ministère
n’assure toutefois pas que le matériel
fonctionnera à la satisfaction de l’utilisateur.

Avant d’installer ce matériel, l’utilisateur doit
s’assurer qu’il est permis de le raccorder aux
installations de l’entreprise locale de
télécommunication. Le matériel doit également
être installé en suivant une méthode acceptée de
raccordement. L’abonné ne doit pas oublier
qu’il est possible que la conformité aux
conditions énoncées ci-dessus n’empêche pas la
dégradation du service dans certaines
situations.

Les réparations de matériel homologué doivent
être coordonnées par un représentant désigné
par le fournisseur. L’entreprise de
télécommunications peut demander à
l’utilisateur de débrancher un appareil à la suite
de réparations ou de modifications effectuées
par l’utilisateur ou à cause de mauvais
fonctionnement.

Pour sa propre protection, l’utilisateur doit
s’assurer que tous les fils de mise à la terre de la
source d’énergie électrique, des lignes
téléphoniques et des canalisations d’eau
métalliques, s’il y en a, sont raccordés
ensemble. Cette précaution est particulièrement
importante dans les régions rurales.

12

Avertissement: L’utilisateur ne doit pas tenter
de faire ces raccordements lui-même; il doit
avoir recours à un service d’inspection des
installations électriques, ou à un électricien,
selon le cas.

AVIS: L’indice d’équivalence de la sonnerie
(IES) assigné à chaque dispositif terminal
indique le nombre maximal de terminaux qui
peuvent être raccordés à une interface.

La terminaison d’une interface téléphonique
peut consister en une combination de quelques
dispositifs, à la seule condition que la somme
d’indices d’équivalence de la sonnerie de tous
les dispositifs n’excède pas 5. L’indice
d’équivalence de la sonnerie de ce matériel est
de 0.2.

CD-RW/DVD-ROM Laser
Diode Properties

Optical disc drive

Laser Output: 302 µW (CD)

10.9 µW (DVD)

Wave Length: 785 nm (CD)

650 nm (DVD)

Safety Information

The use of optical instruments
with this product will increase eye
hazard. As the laser beam used in
this product is harmful to the
eyes, do not attempt to
disassemble the drive cabinet.
Refer servicing to qualified
personnel only.

Visible and invisible laser
radiation when open. Avoid direct
exposure to beam.

13

VAIO® Computer Quick Start

14

Setting Up

Congratulations on your purchase of the Sony VAIO® computer. Sony has
combined leading-edge technology in audio, video, computing, and
communications to provide you with state-of-the-art personal computing.

❑ Unpacking Your Computer
❑ Locating Controls and Ports

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VAIO Computer Quick Start

Unpacking Your Computer

Main unit

Video cable Rechargeable

*

Power cord

AC adapter

Weight saver

battery pack

Documents

❑ VAIO® Computer User Guide — A searchable online help file that

contains detailed information on how to use your new computer. See
“Locating your VAIO Computer User Guide” on page 28 for more
information.

❑ VAIO® Computer Quick Start — Contains information on unpacking and

setting up your computer for immediate use.

❑ VAIO® Computer Specifications (Windows® XP) — an online file that

details the hardware specifications and lists the installed software programs
on your computer. See “Locating your VAIO Computer User Guide” on
page 28 for more information

❑ Microsoft® Windows® manual — Explains how to use the basic features

of the Microsoft® Windows® operating system installed on your computer.

16

Unpacking Your Computer

Software CDs

❑ WordPerfect® Office — Enables you to reinstall WordPerfect to your

VAIO® computer if the application becomes corrupted or is erased.

Recovery CDs

❑ Application Recovery CD(s) — Enables you to reinstall individual

software programs and device drivers if they become corrupted or are
erased.

❑ System Recovery CD(s) — Enables you to restore the operating system and

software that shipped with your computer if they become corrupted or are
erased. This CD restores your computer to its original factory settings, so
user data and programs installed since you started using your computer will
be lost.

✍ To use these recovery CDs, connect the docking station (supplied with selected

models) or an optical drive to the computer. See “Using Your Recovery CDs” in the
online VAIO® Computer User Guide for more information.

17

VAIO Computer Quick Start

Locating Controls and Ports

Front

1 LCD (Liquid Crystal Display)

screen

2 Speakers 8 Hard disk drive indicator
3 Keyboard 9 Num Lock indicator
4 Touchpad 10 Caps Lock indicator
5 Left and right buttons 11 Scroll Lock indicator
6 Power indicator

18

7 Battery 1 and 2 indicators

Left

Unpacking Your Computer

1 TV out jack 4 i.LINK® (IEEE 1394) S400 port
2 Microphone jack 5 PC Card slots
3 Headphone jack 6 Battery bay

* i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con-

nection. The i.LINK connection may vary, depending on the software applications, operating
system, and compatible i.LINK devices. All products with an i.LINK connection may not
communicate with each other. Refer to the documentation that came with your compatible
i.LINK device for information on operating conditions and proper connection. Before con­necting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk
drive, confirm their operating system compatibility and required operating conditions.

19

*

VAIO Computer Quick Start

Right

1 Power button
2 Optical drive (CD-RW/DVD Combo Drive)
3 Multipurpose bay

Only connect 10BASE-T and 100BASE-TX cables to the Ethernet port. Do not
connect any other type of network cable or any telephone line. Connecting
cables other than those listed above may result in an electric current overload
and could cause a malfunction, excessive heat, or fire in the port. To connect
the unit to the network, contact your network administrator.

20

Back

Unpacking Your Computer

1 Modem jack 5 Monitor port
2 USB port 6 Ethernet port
3 Serial port 7 DC In port
4 Printer port

Only connect 10BASE-T and 100BASE-TX cables to the Ethernet port. Do not
connect any other type of network cable or any telephone line. Connecting
cables other than those listed above may result in an electric current
overload and could cause a malfunction, excessive heat, or fire in the port.
To connect the unit to the network, contact your network administrator.

✍ There is a ventilation slot located between the Ethernet port and the USB port. Do not

cover the ventilation slot when your notebook is on.

21

VAIO Computer Quick Start

Bottom

1 Multipurpose bay release lever
2 Port replicator cover
3 Tilt stands

1

2

3

22

Getting Started

This section helps you get your computer running and registered, so you
can take advantage of Sony’s many support options. You’ll also learn how
to locate your computer’s user guide, which contains step-by-step
instructions for operating your computer.

❑ Turning On Your Computer
❑ Using the Touchpad
❑ Registering Your Computer
❑ Locating your VAIO Computer User Guide
❑ Setting Up A Dial-Up Connection

23

VAIO Computer Quick Start

Turning On Your Computer

To use your computer immediately, use the supplied AC adapter as a power
source. Your supplied battery is not charged when you unpack it, however, you
can begin charging it when you use your AC adapter. See the Powering Your
Computer chapter in your online VAIO® Computer User Guide for more
information about using batteries. See also “Locating your VAIO Computer User
Guide” on page 28.

To begin charging your battery

1 Locate the battery bay on the left side of the notebook and push the cover

down to open it.

✍ The cover swings out but does not detach.

Battery bay

2 Insert the battery pack into the battery bay.

Inserting battery pack

Battery pack
(supplied)

Label side facing down

24

Turning On Your Computer

3 Push the battery bay cover up until it clicks.

✍ If the port replicator is attached to your notebook, do not attempt to insert or remove

the battery pack. Lifting and turning the notebook with a port replicator attached could
cause a temporary loss of power.

Once you connect the AC adapter to the computer, the battery begins to charge
whether or not the computer is turned on or off. The battery indicator flashes in a
double-blink pattern as the battery charges.

When the battery is 85 percent full, the battery indicator turns off. It takes longer
to recharge the battery when the computer is turned on than when it is turned off.

✍ To charge the battery completely, continue charging for one additional hour. See the

Powering Your Computer chapter in your online VAIO® Computer User Guide for
more information.

The battery indicator on the front of the computer indicates the status of the
battery pack.

To connect the AC adapter and turn on your computer

1 Plug the cable attached to the AC adapter into the DC In port on your

computer or docking station.

Connecting the AC adapter to the computer

AC adapter

DC In port

(supplied)

Power cord
(supplied)

2 Plug one end of the power cord into the AC adapter, and plug the other end

of the power cord into an AC outlet

25

VAIO Computer Quick Start

.

✍ Use only the supplied AC adapter with your computer.

3 Slide the release lever to the right and lift the cover while holding the bottom

of the computer firmly.

Opening the computer

Release lever

4 Press the power button until the green power indicator lights up.

Turning on the computer

Power indicator

Power button

✍ If you hold the power button down for more than four seconds, the computer turns

off.

5 If necessary, adjust the brightness controls for the LCD display as follows:

26

Turning On Your Computer

❑ To increase brightness, press Fn+F5, and then press the Up or Right

Arrow keys.

❑ To decrease brightness, press Fn+F5, and then the Down or Left Arrow

keys.

Using the Touchpad

The keyboard contains a pointing device called a touchpad. You can point to,
select, drag, and scroll objects on the screen using the built-in touchpad.

Describing touchpad actions

Touchpad

Touchpad

Right button

Left button

27

VAIO Computer Quick Start

Action Description

Point Slide one finger on the touchpad to place the pointer on an

item or object.

Click Press the left button once.

Double-click Press the left button twice.

Right-click Press the right button once. In many applications, this action

displays a shortcut menu of context-sensitive choices.

Drag Slide one finger while pressing the left button.

Scroll Move your finger along the right edge of the touchpad to

scroll vertically. Move your finger along the bottom to scroll
horizontally. (The scroll function is available only with
applications that support a touchpad scroll feature.)

Registering Your Computer

Take advantage of Sony’s commitment to quality customer support and receive
these benefits by registering your computer:

❑ Sony Customer Support — Talk to a Support Representative to

troubleshoot problems you may be having with your computer.

❑ Limited Warranty — Protect your investment. See the Warranty Card for

more details.

✍ You are prompted to register your computer the first time you turn on the unit. Follow

the on-screen instructions to complete the registration process. If you are not able to
register your computer during the first session, you are provided with additional
registration opportunities later.

Locating your VAIO Computer User Guide

The VAIO® Computer User Guide is a searchable online help file that contains
detailed information on how to use your new computer.

28

Turning On Your Computer

To gain access to the user guide

1 Click Start on the Windows® taskbar, and then Help and Support. The

Help and Support Center window appears, displaying information about

your Microsoft® Windows® operating system.

Turning on the computer

VAIO User
Guide link

2 Click VAI O Us e r G u i de in the Pick a Help topic column. A second Help

and Support Center window appears, which offers detailed information

about your computer.

29

VAIO Computer Quick Start

The VAIO® User Guide Window

1 User guide table of contents — List of computer help topics
2 Electronic Flyer — Updates and supplemental information
3 VAIO Computer Specifications — List of specifications and software.

Setting Up A Dial-Up Connection

This section describes the basic steps for setting up your dial-up connection. The
Connection Wizard guides you through the process of connecting to the Internet
and choosing an Internet Service Provider (ISP) or setting up an existing account.

To set up your Internet connection

1 Connect a telephone cable to your computer. See “To connect a telephone

cable” in the Internet and Network Connections chapter of your online
VA I O ® Computer User Guide.

2 Click Start, point to All Programs, Accessories, Communications, and

then click New Connection Wizard. The New Connection Wizard
appears.

30

Turning On Your Computer

New Connection Wizard window

3 Click Next.

4 If it is not already selected, click Connect to the Internet.

5 Click Next.

6 Follow the on-screen instructions.

Turning Off Your Computer

To avoid potential loss of data, follow these steps to turn off your computer.

1 Click Start on the Windows® taskbar.

2 Click Turn Off Computer at the bottom of the Start menu to display the

Turn off computer window, and click Turn O f f .

✍ Respond to any prompts warning you to save documents.

3 Wait for your computer to turn off automatically. The computer is off when

the power indicator turns off.

4 Turn off any attachments connected to your computer.

31

VAIO Computer Quick Start

✍ During a period of inactivity, you can conserve battery life by using Standby mode. See

“Controlling Power Management” in the online VAIO® Computer User Guide for more
information.

If you are unable to turn off your computer:

1 Close or end all operations.

❑ Close all applications.
❑ Remove the PC Cards.
❑ Disconnect USB devices.

2 Restart the computer. Press the key combination Ctrl+Alt+Delete. The

Windows Task Manager dialog box appears. Select Restart from the Shut
Down menu.

✍ If you are still unable to shut down the computer, you can press the power button and

hold it for more than four seconds. This operation may result in data loss.

32

Expanding Your Computing
Power

This section helps you get started upgrading computer memory and
locating information about preinstalled software programs.

❑ Upgrading Memory
❑ Locating Preinstalled Programs

33

VAIO Computer Quick Start

Upgrading Memory

Depending on the configuration you purchased, your computer may accept
additional memory modules. For information about installation procedures, refer
to the online VAIO® Computer User Guide and print those relevant steps. See
“Locating your VAIO Computer User Guide” on page 28.

The specifications supplied with your computer list the amount of installed
memory and required memory modules for upgrades.

Locating Preinstalled Programs

Your computer comes with a variety of preinstalled audio/video programs. The
following is a list of preinstalled programs, descriptions, and information:

❑ VA I O ® Computer User Guide — The Preinstalled Programs chapter of

your online VAIO® Computer User Guide contains a list of programs,
descriptions, and support information. See “Locating your VAIO Computer
User Guide” on page 28 for more information.

❑ VA I O ® Computer Specifications — The online file details your

computer’s hardware specifications and lists preinstalled programs,
descriptions, and support information. See “Locating your VAIO Computer
User Guide” on page 28 for more information.

❑ All Programs — The All Programs file on the Start menu contains a list of

all the preinstalled programs on your computer.

34

Using the Recovery CDs

❑ Application and System Recovery CDs
❑ Using Your Recovery CDs

35

VAIO Computer Quick Start

Application and System Recovery CDs

Your computer comes with the following Application Recovery and System
Recovery CDs. You will need an optical drive to use these recovery CDs. If your
computer does not come with an optical drive, use an external optical drive.

Application Recovery CD(s)

Sony Electronics Inc.

This CD enables you to reinstall individual software programs and device drivers
if they become corrupted or are erased.

System Recovery CD(s)

Sony Electronics Inc.

This CD enables you to restore the operating system and software that shipped
with your computer if they become corrupted or are erased. This CD restores
your computer to its original factory settings, so user data and software programs
installed since you started using your computer will be lost.

Using Your Recovery CDs

The following sections describe how to use the Application Recovery and
System Recovery utilities.

❑ Using the Application Recovery CD(s)
❑ Using the System Recovery CD(s)

Using the Application Recovery CD(s)

The Application Recovery CD(s) utility enables you to reinstall individual
software programs, device drivers, and repair software programs if they become
corrupted or are erased. Reinstalling an individual program or device driver may
correct a problem you are experiencing with your computer, peripheral hardware,
or software. You may not need to reinstall the entire contents of your hard disk.
To reinstall all the software titles that shipped with your computer, use the
System Recovery CD(s). See “Using the System Recovery CD(s)” for more
information.

✍ You must be using a Windows® operating system to run the Application Recovery CD

utility.

36

Application and System Recovery CDs

To reinstall programs with the Application Recovery CD(s)

1 Turn on your computer. If your computer is already on, close all open

programs.

2 Logon to the Microsoft® Windows® desktop.

3 Insert Sony Application Recovery CD No. 1 into your computer’s optical

drive. The Application Recovery utility loads automatically.

4 Click OK in the VAIO welcome window. The Sony Application Recovery

Program window appears.

5 Double-click the Software folder icon.

6 Double-click the application you want to restore, and then follow the on-

screen instructions to complete the recovery process.

✍ Your system may include one or more Application Recovery CDs. If you have more

than one Application Recovery CD, insert the first CD to run the Application Recovery
program. You may be prompted to insert the next CD, depending on the application
you wish to restore.

To reinstall device drivers with the Application Recovery CD(s)

1 Logon to the Microsoft® Windows® desktop.

2 Insert Application Recovery CD No. 1 into your computer’s optical drive.

3 Click Start on the Windows® taskbar, and right-click My Computer.

4 Click Properties. The System Properties dialog box appears.

5 Click the Hardware tab, and click Device Manager.

6 Right-click the unknown device or the device that requires the driver

installation, and click Update Driver from the shortcut menu.

✍ The unknown devices(s) is identified by a yellow question mark. A device that has a

driver problem is identified by a yellow exclamation point.

7 In the Hardware Update Wizard, click to select Install from a list or

specific location (Advanced).

8 Click Next.

37

VAIO Computer Quick Start

9 Click to cancel the Search removable media (floppy, CD-ROM...) option.

10 Click to select the Include this location in the search check box.

11 Click Browse. The Browse For Folder dialog box appears.

12 Navigate to the optical drive, and click to select the Application Recovery

CD. The CD contents are displayed.

13 Click the folder name of the device in which you want to reinstall, and click

OK. The Hardware Update Wizard appears.

14 Click Next, and select the device folder. The Microsoft® Windows®

operating system automatically reinstalls the device driver(s) from the
Application Recovery CD.

15 Click Finish, and remove the Application Recovery CD from the optical

drive.

16 Turn off your computer by clicking Start, and then Turn off computer.

17 Wait 30 seconds, and turn on your computer.

✍ Your system includes one or more Application Recovery CDs. Insert Application

Recovery CD No. 1 to start the application or driver recovery process. You are
prompted to insert the next CD(s), depending on the application or driver you want to
restore.

If you have any questions about using the Application Recovery CD(s), visit
http://www.sony.com/pcsupport, or contact Sony Customer Support at 1-888-4­SONY-PC.

Using the System Recovery CD(s)

The System Recovery CD(s) enables you to format your hard disk and restores
all original software programs. Your computer is returned to the original factory
settings.

The System Recovery process removes all software that you may have
installed since you started using your computer. Reinstall any software
programs that were not included with the computer when you purchased it.

38

Application and System Recovery CDs

You can use the System Recovery CD(s) to reinstall the operating system and
software titles that shipped with your computer if they become corrupted or are
erased. You may not need to reinstall the entire contents of your hard drive. If
you experience a problem with your computer, reinstalling an individual device
driver or software title may correct the problem. Use the Application Recovery
CD(s) to reinstall individual programs and to reinstall device drivers. See “Using
the Application Recovery CD(s)” for more information.

The System Recovery CD(s) contains a backup copy of all the software
originally installed on your hard disk. It can be used only to recover the hard disk
of the computer you purchased.

System Recovery options

❑ Default System Drive Recovery — All data on Drive C is deleted. The

factory default settings and software programs are restored on this drive
only.

❑ Change Partition Size — All partitions, custom installations, and changes

are removed from the hard drive. You can set the partition sizes for both the
Drive C and Drive D. The original, preinstalled operating system and
software programs are restored.

❑ Recovery to Original Factory Defaults — All data and partitions are

removed from the hard drive. All original factory settings, operating system,
and preinstalled software are restored.

The System Recovery utility does not back up your system’s data. If you wish
to retain your system data, perform a backup to an external media.

To use the System Recovery CD(s)

Your system may take a few minutes to load necessary files. A blue screen may
appear during the downloading process.

1 Insert the Sony System Recovery CD in the optical drive. The first CD must

be in the drive before you restart your computer.

2 Turn off your computer by clicking Start, and then Turn off computer.

3 Wait 30 seconds, and turn on your computer. The System Recovery utility

restarts from the optical drive.

39

VAIO Computer Quick Start

4 When the VAIO System Recovery Utility wizard appears, click Next.

5 Follow the on-screen instructions to complete the recovery process.

If your computer does not start from the Recovery CD

1 Press the power button and hold it for more than four seconds to turn off the

computer.

2 Turn on the computer. When the Sony logo is displayed, press the F2 key.

The BIOS Setup Utility appears.

3 Press the right arrow key to select the Exit menu.

4 Press the down arrow key to select Get Default Values, and press Enter.

The Setup Confirmation window appears.

5 Press Enter again to select Ye s .

6 Make sure Exit (Save Changes) is selected, and then press Enter. The

Setup Confirmation window appears again.

7 Make sure Ye s is selected, and press Enter. The computer restarts from the

Recovery CD.

✍ Your system may include one or more System Recovery CDs. If you have more than

one System Recovery CDs, insert the first CD to run the System Recovery program.
You are prompted to insert the second CD once the information from the first CD has
been installed.

The recovery process takes from 30 to 60 minutes to complete.

After recovering your system using the System Recovery CD(s), you may be
prompted to insert your Application Recovery CD(s) after restarting the
Windows operating system. Insert the Application Recovery CD to automatically
complete recovery of your system.

40

Troubleshooting

This section describes how to solve some basic problems you may
encounter when using your computer. For more troubleshooting topics
refer to the online VAIO® Computer User Guide. Many problems have
simple solutions, so refer to these sources before you contact Sony
Computing Support (http://www.sony.com/pcsupport).

❑ Troubleshooting Your Computer
❑ Troubleshooting the LCD Screen
❑ Troubleshooting the Mouse and Touchpad
❑ Support Options
❑ Software Support Information

41

VAIO Computer Quick Start

Troubleshooting Your Computer

My computer does not start.

❑ Make sure the computer is turned on and securely plugged into an AC outlet

or a battery is securely installed. Make sure the power indicator shows the
power is on.

❑ Make sure the battery is inserted properly and is charged.
❑ If you are connected to a docking station with a floppy disk drive or an

external floppy disk drive, make sure the floppy disk drive is empty.

❑ If the computer is plugged into a power strip or Uninterruptible Power

Supply (UPS), make sure the power strip or UPS is turned on and working.

❑ If you are using an external display, make sure it is plugged into a power

source and turned on. Make sure the brightness and contrast controls are
adjusted correctly. See the manual that came with your display for details.

❑ Remove the battery from the computer, unplug the power cord, and plug it in

again. Turn on the power.

❑ If the power control button does not function, remove the AC adapter and

battery. Wait one minute, and then reattach them before pressing the power
button.

❑ Condensation may cause the computer to malfunction. If this occurs, do not

use the computer for at least one hour.

❑ Unplug the power cord, press the reset button by using a thin, straight object

(such as a paper clip), remove the battery, plug it in again, and turn on the
power.

My computer starts but a BIOS error appears.

When the battery is low on power, your system may not start properly, and the
message “Press <F1> to resume, <F2> to setup” may appear at the bottom of the
screen. Follow these steps:

1 Press F2. The BIOS Setup menu appears.

2 Set the date (month/day/year). Press Enter.

3 Press the Down Arrow key to select System Time, and then set the time

(hour: minute: second). Press Enter.

42



Troubleshooting Your Computer

4 Press the Right Arrow key to select the Exit tab, and then press the

Down Arrow key to select Get Default Values. The message Load





default values for all SETUP items appears.

5 Press Enter. The Setup Confirmation window appears.

6 Select Ye s , and press Enter.

7 Select Exit (Save Changes), and press Enter. The Setup Confirmation

window appears again.

8 Select Ye s , and press Enter. The computer restarts.

✍ If this occurs on a regular basis, contact Sony Computing Support

(http://www.sony.com/pcsupport).

My computer starts, but the message “Operating system not
found” appears, and Windows does not start.

❑ If you have connected a docking station with a floppy disk drive or an

external floppy disk drive, make sure there is no disk in the floppy disk drive
(non-bootable).

❑ If a non-bootable floppy disk is in the drive, proceed as follows:

1 Turn off the computer, and remove the floppy disk.
2 Restart the computer and confirm that the Windows® operating system

starts properly.

❑ If Windows still does not start, follow these steps to initialize the BIOS:

1 Remove any floppy disk from the floppy disk drive.
2 Turn off the computer.
3 Remove any peripheral devices connected to the computer.
4 Restart the computer.
5 Press F2 when the Sony logo appears. The BIOS Setup menu window

appears.

6 Press the Right Arrow key to select the Exit menu.
7 Press the Down Arrow key to select Get Default Values. The





message Load default values for all SETUP items appears.

43

VAIO Computer Quick Start

8 Press Enter. The Setup Confirmation window appears.
9 Select Yes , and press Enter.
10 Select Exit (Save Changes), and press Enter. The Setup Confirmation

window appears again.

11 Select Yes , and press Enter. The computer restarts.

If your computer continues to display the message “Operating system not found,”
and Windows does not start, use your supplied System Recovery CD(s) to restore
the software titles shipped with your computer. See “Using the System Recovery
CD(s)” on page 38 for more information.

The System Recovery CD restores your computer to its original state, so user
data and applications will be lost.

My computer stops responding or does not turn off.

It is best to turn off your computer using the Turn Off Computer command on the
Windows Start menu. Using other methods, including those listed below, may
result in loss of unsaved data.

❑ Click Start on the Windows® taskbar, select Turn Off Computer, and then

click Tur n Of f .

❑ If your computer does not turn off, press Ctrl+Alt+Delete simultaneously.

The Windows Task Manager dialog box appears, and you can turn off the
computer from the Shut Down menu.

❑ If your computer still does not turn off, press and hold the power button for

at least four seconds to turn off the power.

❑ Unplug the computer from the AC adapter, and remove the battery from

your computer.

❑ If your computer stops responding while playing a CD or DVD, press

Ctrl+Alt+Delete simultaneously. The Windows Task Manager dialog box
appears, and you can turn off the computer from the Shut Down menu.

✍ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the

power button may result in data loss in files that are currently open.

44

Troubleshooting Your Computer

The power management does not respond.

Your computer’s operating system may become unstable if a lower power state,
such as Hibernate, is initiated and changed before the computer completely
enters the lower power state.

❑ To restore the computer to its normal operating stability

1 Close all open programs.
2 Restart the computer by clicking Start, Turn Off Computer, and then

Turn O ff . You can also press Ctrl+Alt+Delete simultaneously and
Restart from the Shut Down menu.

3 If this procedure does not work, press and hold the power button for

four seconds or longer to turn off the computer.

Troubleshooting the LCD Screen

My LCD screen is blank.

❑ Make sure the computer is securely plugged into a power source and is

turned on.

❑ Make sure the power indicator on the computer is on.
❑ Make sure the battery is inserted properly and is charged.
❑ The computer may be in LCD (Video) Standby mode. Press any key to

activate the screen.

❑ The display mode may be set to external display mode. Press and hold the

Fn key while pressing F7 several times.

Troubleshooting the Mouse and Touchpad

My mouse does not work.

❑ If you are using a Sony USB mouse, make sure the mouse is securely

plugged into the USB port.

❑ If you are using an external mouse, make sure the mouse is securely plugged

into the mouse connector.

45

VAIO Computer Quick Start

❑ If you are still experiencing problems, use your supplied Application

Recovery CD to reinstall the mouse drivers. See “Using the Application
Recovery CD(s)” on page 36 for more information.

My touchpad does not work properly.

❑ Restart the computer to activate the touchpad again.
❑ If your touchpad is interpreting a single tap as a double-click, adjust the

button assignments. Follow these steps:
1 Right-click the To uc hp ad icon on the right side of the Windows®

taskbar.

2 Select Mouse Properties, and press Enter. The Mouse Properties

dialog box appears.

3 Make sure the Buttons tab is open, and press the Up Arrow and

Down Arrow keys to change the button assignments.

4 Press the Ta b key to select the Default button, and press Enter. The

button preferences automatically update to the original settings.

5 Press the Ta b key to select Apply, and press Enter.
6 Press the Ta b key to select OK, and press Enter.



❑ If you are still experiencing problems, make sure another mouse was not

installed.

❑ You may need to use your Application Recovery CD(s) to reinstall the

mouse drivers. See “Using the Application Recovery CD(s)” on page 36 for
more information.

The pointer does not move when I use the Touchpad or
Mouse.

❑ You should restart your computer. Follow these steps:

1 Press the Windows key .
2 Press U. The Turn off computer window opens.
3 Press R to restart the computer.

❑ If the computer does not restart,

46

Troubleshooting Your Computer

1 Press Ctrl+Alt+Delete simultaneously. The Windows Task Manager

window opens.

2 Press Alt to highlight the menu bar, and press the Right Arrow key



to select Shut Down.

3 Press Enter.
4 Press R to restart the computer.

❑ If you still cannot restart your computer, press and hold the power button for

more than four seconds to turn off the computer.

❑ If the pointer does not move while playing a disc, press Ctrl+Alt+Delete

simultaneously to stop playback and restart the computer.

❑ If you are still experiencing problems, make sure another mouse was not

installed.

❑ You may need to use your supplied Application Recovery CD(s) to reinstall

the touchpad or mouse drivers. See “Using the Application Recovery CD(s)”
on page 36 for more information.

47

VAIO Computer Quick Start

Support Options

If you have questions about your computer or the preinstalled software, refer to
the following sources for answers in the sequence listed below.

1VAIO® Computer User Guide

The online VAIO® Computer User Guide and the printed VAIO®
Computer Quick Start provide information on how to maximize your
computer capabilities and solve common problems.

2 Software Manuals and Online Help Files

The software preinstalled on your computer may come with an online
manual. These manuals are stored on the hard disk drive as online Help
files. You can find the Help files from the Help menu under the specific
software application. Some software programs may come with a printed
manual.

3 Operating System Online Support

Your computer comes preinstalled with Microsoft® Windows®. For
operating system support, you can access Microsoft® customer support
at: http://support.microsoft.com/directory/.

4VAIO® Support Agent

You can find VAIO Support Agent by clicking Start and selecting Help
and Support. Using advanced diagnostic technology, Sony’s VAIO
Support Agent runs scheduled protections of your programs, network
settings, and other important software settings. When your software is
protected, you can use VAIO Support Agent to repair software problems
by restoring your software to any of the previously protected states.

5 Sony Computing Support

This service provides instant access to information on commonly
encountered problems. Enter a description of your problem and the
Knowledge Database searches for the corresponding solutions online.
You can access Sony Computing Support at:
http://www.sony.com/pcsupport.

48

Troubleshooting Your Computer

Software Support Information

Adobe® Acrobat® Reader®, Photoshop® Elements, Photoshop® Elements
Trial Version (Adobe Systems Inc.)

Web site http://www.adobe.com/
e-mail [e-mail]
phone [phone] (fee-based support)
fax [phone]
hours M-F, 6 AM-5 PM (PST)

Apple QuickTime® (Apple Computer, Inc.)

Web site http://www.apple.com
phone [phone]
hours M-F, 6 AM-6 PM (PST)

America Online® (America Online, Inc.)

Web site http://www.aol.com
telephone [phone]
hours 7 days a week, 24 hours a day

EarthLink™ Network Total Access (EarthLink Network Inc.)

Web site http://support.earthlink.net/
e-mail [e-mail]
telephone [phone]
hours 7 days a week, 24 hours a day

PC-Cillin® 2000 (Trend Micro, Inc.)

Web site http://www.antivirus.com/pc-cillin/support/
phone [phone]

*

hours M-F, 8 AM-5 PM (PST)

* Support from 949-387-7800 is free of charge, but subject to delays. Support from 900-820-

8324 is fee-based, but offers immediate response.

49

VAIO Computer Quick Start

Quicken® 2002 New User Edition (Intuit Inc.)

Web site http://www.intuit.com/support
phone [phone]

*

hours M-F, 5 AM-5 PM (PST)

* Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free

of charge.

RealPlayer® (RealNetworks, Inc.)

Web site(s) http://service.real.com/rjoptions.html
e-mail http://service.real.com/help/call.html (online e-mail form)

Sony Applications (Sony Electronics Inc.)

Web site http://www.sony.com/pcsupport
phone 888-4-SONY-PC (888-476-6972)

*

hours 7 days a week, 24 hours a day

* Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of

purchase.

Windows® Operating System (Microsoft Corp.)

Web site http://www.sony.com/pcsupport
phone 888-4SONYPC (888-476-6972)

*

hours 7 days a week, 24 hours a day

* Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of

purchase.

WinDVD® (InterVideo, Inc.)

Web site http://www.intervideo.com
phone [phone]

WordPerfect® Office 2002 Standard (Corel Corp.)

Web site http://www.corel.com
telephone [phone]
hours M-F, 8:30 A.M.-7:30 P.M. (eastern time)

50

Caring for Your Computer

This section provides information on how to safely use your Sony
computer.

❑ Storing Your Computer
❑ Using Cables and Connections
❑ Cleaning Your Computer
❑ Handling the LCD Screen

51

VAIO® Computer Quick Start

Storing Your Computer

❑ Do not place your computer in a location subject to:

❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95º F (35º C) or less than 40º F

(5º C)

❑ High humidity

❑ Do not place electronic equipment near your computer. The computer’s

electromagnetic field may cause a malfunction.

❑ Provide adequate air circulation to prevent internal heat buildup. Do not

place your computer on porous surfaces such as rugs or blankets, or near
materials such as curtains or draperies that may block its ventilation slots.
Leave a space of at least 8 inches (20 cm) behind the back panel of the
computer.

❑ If the computer is brought directly from a cold location to a warm one,

moisture may condense inside your computer. In this case, allow at least one
hour before turning on your computer. If any problems occur, unplug your
computer, and contact your Sony Service Center.

❑ The computer uses high-frequency radio signals and may cause interference

to radio or TV reception. Should this occur, relocate the computer a suitable
distance away from the set.

❑ Do not drop the computer or place heavy objects on top of the computer.

Using Cables and Connections

❑ Use only specified peripheral equipment and interface cables; otherwise,

problems may result.

❑ Do not use cut or damaged connection cables.
❑ If the telephone company makes a service call to your home or office and

determines that your computer is responsible for a problem, the telephone

52

Cleaning Your Computer

company may bill you for the service call. Also, if you do not disconnect
your computer when it is adversely affecting the telephone line, the
telephone company has the right to disconnect your service until you correct
the problem.

Cleaning Your Computer

❑ Clean the computer with a soft, dry cloth or a soft cloth lightly moistened

with a mild detergent solution. Do not use any type of abrasive pad, scouring
powder, or solvent such as alcohol or benzine, as these may damage the
finish of your computer.

❑ If a solid object falls onto the computer or a liquid leaks into the computer,

immediately turn off and unplug the computer. It is best to have the
computer checked by qualified personnel before you use it again.

❑ Avoid rubbing the LCD screen as this can damage the screen. Use a soft, dry

cloth to wipe the LCD screen.

❑ Always disconnect the power cord before cleaning the computer.

Handling the LCD Screen

❑ Do not leave the LCD facing the sun as it can damage the LCD. Be careful

when using the computer near a window.

❑ Do not scratch the LCD or exert pressure on it. This could cause a

malfunction.

❑ Using the computer in low temperature conditions may produce a residual

image on the screen. This is not a malfunction. When the computer returns to
normal temperature, the screen returns to normal.

❑ The screen becomes warm during operation. This is normal and does not

indicate a malfunction.

❑ The LCD is manufactured using high-precision technology. You may,

however, see tiny black points and/or bright points (red, blue, or green) that
continuously appear on the LCD. This is a normal result of the
manufacturing process and does not indicate a malfunction.

53

VAIO® Computer Quick Start

54

Index

A

AC adapter 24

connecting 25

Application Recovery CD 36

B

battery

charging
power status 25

brightness

adjusting

brightness control 26

24

26

C

Computer

online support

computer

controls and connectors
online support 48
specifications 16
specifications (online) 30
troubleshooting 42
turning off 31
turning on 24
unpacking 16
updates 30

connecting

dial-up

controls 18

brightness 26

48

30

D

dial-up connection 30

18

E

Electronic Flyer 30
Energy Star 5

F

faxes

laws governing

10

H

handling the LCD screen 53
help 28, 41

I

input devices 9
installation 52
interference 9
Internet connection 30

J

jacks

headphone
microphone 19
TV out 19

19

L

LCD

troubleshooting

LCD screen

handling

45

53

M

maintenance 53
manual 28
modem

laws governing

mouse

troubleshooting

10

45

55

VAIO Computer Quick Start

N

Notebook

specifications
turning on 24
updates 30

Notebook specifications (online) 30

16

O

online support 48
online user guide 28
output devices 9

P

phone

laws governing

power button 26
power source 24
programs

locating

10

34

R

radio interference 9
Recovery CDs 36
regulatory information 8
restoring data 36

S

shutting down computer 31
software

locating

Sony Service Center 50
specifications 16
specifications (online) 30
starting computer 24
startup problems 32
support

Sony

System Recovery CD 38

34

41

T

technical support 41
touchpad

troubleshooting

45

using 27

troubleshooting 42

LCD screen 45
mouse and touchpad 45

startup 32
turning off computer 31
turning on computer 24
TV

interference
TV out 19

9

U

unpacking the computer 16
updates 30
user guide 28

V

ventilation slot 21

56

http://www.sony.com/vaio

Printed in USA © 2002 Sony Electronics Inc. 4-668-029-01