Sony NYSNO10 User Manual

NYSNO-10

4-596-221-11(1)

NYSNO-10

Helmet Mounted
Wireless Headset

Reference Guide

4-596-221-11(1)

©2017 Sony Corporation Printed in Malaysia

About the manual

The following three types of manuals are available:

Operating Instructions

Reference Guide (this manual)

Help Guide (web manual)

For details on how to operate or troubleshoot this unit, refer to
the Help Guide.
You can read this manual on your computer or smartphone.

URL:
http://rd1.sony.net/help/nysno/nysno10/en/

Two-dimensional code:

Warning

To reduce the risk of fire, burns or bursting, do not open, crash, short, heat 60°C
(140°F) or above, or incinerate.

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

You are cautioned that any changes or modifications not expressly approved in
this manual could void your authority to operate this equipment.

This equipment must not be co-located or operated in conjunction with any
other antenna or transmitter.

Note

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

– Consult the dealer or an experienced radio/TV technician for help.

The available scientific evidence does not show that any health problems are
associated with using low power wireless devices.
There is no proof, however, that these low power wireless devices are absolutely
safe.
Low power Wireless devices emit low levels of radio frequency energy (RF) in the
microwave range while being used.
Whereas high levels of RF can produce health effects (by heating tissue),
exposure of low-level RF that does not produce heating effects causes no known
adverse health effects.
Many studies of low level RF exposures have not found any biological effects.
Some studies have suggested that some biological effects might occur, but such
findings have not been confirmed by additional research.
The model has been tested and found to comply with FCC radiation exposure
limits set forth for an uncontrolled environment and meets the FCC radio
frequency (RF) Exposure Guidelines.

Notes on water resistant and dust proof
features (Read before using NYSNO-10)

Water resistant and dust proof performance

The main unit and the remote control have a water resistant specification of
IPX5

*1

as specified in “Degree of protection against water immersion” of the
IEC60529 “Ingress Protection Rating (IP Code)”, and a dust proof specification of
IP6X

*2

as specified in “Degrees of protection against solid foreign objects.”

Liquids that the water resistant performance specifications apply to

Applicable:

fresh water, tap water, perspiration

Not applicable:

liquids other than the above (soapy water, water with
detergent or bath agents, shampoo, hot spring water, pool
water, sea water, etc.)

*1

IPX5 equivalency: The main unit, with the micro-USB port cover closed, has been

tested under and maintains its operability under the following test conditions: When
exposed to direct streams of water from any direction where approximately 12.5 L/
min. of water is supplied for more than 3 minutes from a distance of approximately 3
m (9 ft 10 5/8 in) using a nozzle with an inner diameter of 6.3 mm (1/4 in).

*2

IP6X equivalency: The main unit, with the micro-USB port cover closed, has been

tested to and continues to block dust after stirring for 8 hours in a testing device
which contains dust particles that are up to 75 μm in diameter.

The water resistant and dust proof performance of NYSNO-10 is based on our
measurements under the conditions herein described. Note that malfunctions
as a result of water immersion or dust intrusion caused by misuse by the
customer are not covered by the warranty.

To avoid deterioration of water resistant and dust proof performance

• Check the following and use NYSNO-10 correctly.
Do not use and leave NYSNO-10 in a location where temperature is very high
(approx. 41 °C (105.8 °F) or above) and low (approx. -11 °C (12.2 °F) or below). Use
or leave of NYSNO-10 in a location where is out of the range above, the
operation may stop automatically to protect internal circuit.

• NYSNO-10 passes the drop test from 1.2 m (3 ft 11 1/4 in) on plywood of 5 cm (2
in) thickness conforming to MIL-STD 810 F Method 516.5-Shock. However, this
does not guarantee no damage, no breakdown, or water resistant and dust
proof performance in all conditions. Deformation or damage from dropping
NYSNO-10 or subjecting it to mechanical shock may cause deterioration of the
water resistant and dust proof performance.

• Do not use NYSNO-10 in a location where water or hot water may splash on it
heavily. NYSNO-10 does not have a design that is resistant to water pressure.
Use it in a location where high water pressure is applied, such as under running
water or in the shower, may cause a malfunction.

• Do not pour high-temperature water or blow hot air from a hair dryer or any
other appliance on NYSNO-10 directly. Also, never use it in high temperature
locations such as in saunas or near a stove.

• To prevent foreign objects from attaching the main unit on the port part, make
sure that the micro-USB port cover is closed completely when not used.

Micro-USB port cover

Main unit

How to care

• If you leave the main unit wet, it may develop scales, molds, etc. We
recommend that you wipe off water droplets after use and dry it in a well­ventilated place until moisture disappears.

• Especially in cold regions, be sure to wipe off the moisture after use. Leaving
moisture on its surface may cause the main unit to freeze and malfunction.

• If sand grains, etc. enter the adhesive mount attaching part, remove them
carefully.

Trademarks

• The Bluetooth® word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under
license.

• The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the
United States and in other countries.

• Microsoft, Windows and Windows vista are registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.

• Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other
countries.

• iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S.
and other countries.

• Android is trademark of Google Inc.

• Other trademarks and trade names are those of their respective owners.

Precautions

On BLUETOOTH® communications

• Bluetooth wireless technology
operates within a range of about 10
m (30 feet)

1)

. Maximum
communication range may vary
depending on obstacles (human
body, metal, wall, etc.) or
electromagnetic environment.

1)

Approx. 1 km (0.62 miles) for Group Talk.

• The antennas are built into the main
unit and the remote control as
illustrated in the dotted line. The
sensitivity of the Bluetooth
communications will improve by
turning the direction of the built-in
antenna of the main unit to the
connected Bluetooth device. When
obstacles are between the antenna
of the connected device and the
built-in antennas of the main unit
and the remote control, noise or
audio dropout may occur, or
communications may be disabled.

Built-in antenna

Main unit

Remote control

• Bluetooth communications may be
disabled, or noise or audio dropout
may occur under the following
conditions.

– There is a human body between

the main unit and the Bluetooth
device.
This situation may be improved by
placing the Bluetooth device facing
the antenna of the main unit.

– There is an obstacle, such as metal

or wall, between the main unit and
the Bluetooth device.

– A device using 2.4 GHz frequency,

such as a Wi-Fi device, cordless
telephone, or microwave oven, is in
use near the main unit.

• Because Bluetooth devices and Wi-Fi
(IEEE802.11b/g/n) use the same
frequency (2.4 GHz), microwave
interference may occur resulting in
noise or audio dropout or
communications being disabled if
the main unit is used near a Wi-Fi
device. In such a case, perform the
following.

– Use the main unit at least 10 m (30

feet) away from the Wi-Fi device.

– If the main unit is used within 10 m

(30 feet) of a Wi-Fi device, turn off
the Wi-Fi device.

– Install the main unit and the

Bluetooth device as near to each
other as possible.

• Microwaves emitting from a
Bluetooth device may affect the
operation of electronic medical
devices. Turn off the main unit and
other Bluetooth devices in the
following locations, as it may cause
an accident:

– where inflammable gas is present,

in a hospital, or a petrol station

– near automatic doors or a fire

alarm.

• Due to the characteristic of the
wireless technology, the sound
played on the main unit is delayed
from the sound and music played on
the sending device.

• NYSNO-10 supports security
capabilities that comply with the
Bluetooth standard to provide a
secure connection when the
Bluetooth wireless technology is
used, but security may not be
enough depending on the setting.
Be careful when communicating
using Bluetooth wireless technology.

• We do not take any responsibility for
the leakage of information during
Bluetooth communications.

• Connection with all Bluetooth
devices cannot be guaranteed.

– A device featuring Bluetooth

function is required to conform to
the Bluetooth standard specified by
Bluetooth SIG, Inc. and be
authenticated.

– Even if the connected device

conforms to the above mentioned
Bluetooth standard, some devices
may not be connected or work
correctly, depending on the
features or specifications of the
device.

– While talking on the phone hands

free, noise may occur, depending
on the device or communication
environment.

• Depending on the device to be
connected, it may require some time
to start communications.

On charging the main unit

• This main unit can be charged using
USB only. Personal computer with
USB port is required for charging.

• This main unit cannot be turned on,
nor can the Bluetooth function be
used, during charging.

• If you do not use the main unit for a
long time, the rechargeable battery
may not be able to keep sufficient
charge. The battery will be able to
keep a charge properly after
repeatedly discharging and charging
several times.

• If you store the main unit for a long
time, charge the battery once every
half year to prevent over-discharge.

• If the length of time you can use the
unit became extremely short, the
rechargeable battery should be
replaced with a new one. Please
contact your nearest Sony dealer for
a battery replacement.

If NYSNO-10 does not operate
properly

• Reset the main unit and the remote
control.
Press the RESET button with
something fine-tipped such as a
hairpin until you feel the button. The
pairing information and the other
settings are retained.

RESET button

Main
unit

Remote control

• If the problem persists even after the
resetting operation above, initialize
the main unit as follows.
Press and hold the RESET button for
about 15 seconds with something
fine-tipped such as a hairpin.
The indicator (blue) flashes 4 times,
and the main unit is reset to the
factory settings. All pairing
information is deleted.

NYSNO-10

4-596-221-11(1)

Power source

CR1620 Lithium Coin Cell Battery

Operating temperature

-10°C to 40°C (14°F to 104°F)

Dimensions
(w/h/d)

Approx. 52.8mm / 44.4mm / 15.8mm
(5.63inches / 2.05inches / 1.21inches)
a belt not included

Dimensions
projecting parts not included
(w/h/d)

Approx. 52.8mm / 44.4mm / 15.3mm
(5.63inches / 2.05inches /

0.60inches)
a belt not included

Mass

Approx. 32g (1.13oz)
a belt included

Water resistant

IPX5 (IEC 60529) or equivalent

7)

Dust proof

IP6X (IEC 60529) or equivalent

8)

Microphone

Type

Electret Condenser Microphone

Directivity

Omni directional

Effective frequency range

50Hz - 15,000Hz

Dimensions projecting parts not
included
(Maximum diameter / Length)

Approx. 20 mm / 400mm
(0.79inches / 15.75inches)

Power Supply from Main Unit

Plug-in power

Mass

Approx. 7g (0.25oz)

Water resistant

IPX5 (IEC 60529) or equivalent

7)

Dust proof

IP6X (IEC 60529) or equivalent

8)

Included items

Helmet Mounted Wireless Headset (1)
Wristband remote control (1)
Microphone (1)
Adhesive mount (2)
Micro-USB cable (approx. 50cm /
193/4inches) (1)
Leash cord (approx. 30cm /
117/8inches) (1)
Operating Instructions (1)
Reference Guide (this manual) (1)

1)

The distance at which 2 people can talk

from locations with good visibility.
Calculated according to Sony methods.
Distance may be shorter due to
geography, climate, obstacles,
surrounding radio wave conditions, etc.

2)

Bluetooth standard profiles indicate the

purpose of Bluetooth communications
between devices.

3)

Codec: Audio signal compression and

conversion format

4)

Subband Codec

5)

The time in a -10 °C (14 °F) environment.

6)

Charging hours may be different

depending on the conditions of use.

7)

Water resistant specifications make it

washable and strong against snow and
sudden rain (equivalent to IPX5). Do not
immerse in water for long periods of
time. Do not expose to sea water. When
water, perspiration, sand, etc. gets on,
wipe it clean. Do not wash with strong
flowing of water, a sponge, detergent,
etc. It may cause malfunction. For
details on washing, see "Maintenance
after playing sports" in Reference
Guide.

8)

Product is protected so that dust for

dust-prevention test (diameter of less
than 75 μm) does not reach the inside
(equivalent to IP6X).

9

)

The communication range is an

approximate value. It may vary
depending on the surrounding
environments.

System requirements for
battery charge using USB

(As of November 2017)
Personal computer with pre-installed
with any of the following operating
systems and USB port:

Operating System

(when using Windows)
Windows® 10 Home / Windows® 10 Pro
Windows® 8.1 / Windows® 8.1 Pro
Windows® 8 / Windows® 8 Pro
Windows® 7
Home Basic / Home Premium /
Professional / Ultimate

(when using Mac)
Mac OS X (version 10.9 or later)

Design and specifications are subject
to change without notice.

• After the main unit is initialized, it
may not connect to your iPhone or
computer. In this case, delete the
pairing information of the main unit
from the iPhone or computer, and
then pair them again.

Others

• As the main unit makes sounds by
making the helmet shell vibrate,
sound leakage may occur outside
the shell. When using NYSNO-10, pay
attention to your surroundings.
Adjust the volume, turn down the
volume instantly with the Attenuate
(ATT) function, etc. as necessary.

• When you talk on Group Talk,
beeping (howling) may occur
depending on the range between
the main units. In this case, adjust
the range.

• Do not place the main unit in a place
exposed to humidity, dust, soot or
steam, or subject to direct sunlight.
Do not leave the main unit in a car
for a long time. It may cause a
malfunction.

• Using the Bluetooth device may not
function on mobile phones,
depending on radio wave conditions
and location where the equipment is
being used.

• Do not put weight or pressure on the
main unit as it may cause to deform
during long storage.

• The main unit passes the drop test
from 1.2 m (3 ft 11 1/4 in) on plywood
of 5 cm (2 in) thickness conforming
to MIL-STD 810 F Method

516.5-Shock. However, this does not
guarantee no damage, no
breakdown, or water resistant and
dust proof performance in all
conditions. Deformation or damage
from dropping the system or
subjecting it to mechanical shock
may cause deterioration of the water
resistant and dust proof
performance.

• Clean with a soft dry cloth.

• The front side of the remote control
may deteriorate due to long-term
use or storage.

• Fastening the belt of the remote
control too tightly, may make you
sweat easily, resulting in rashes on
the skin due to poor ventilation.
Fasten the belt loosely to some
extent.

• If you apply cosmetics such as
sunscreen or suntan oil on the main
unit and the remote control, be sure
to wash them off with lukewarm
water. If not washed off, discoloration
or damage (surface cracks, etc.) may
occur on the surface of the main unit
and the remote control.

Maintenance after playing sports

When perspiration, sand, or mud is
stuck on the main unit or the remote
control, wash it with weak flowing tap
water, and dry it well.

• If you experience discomfort after
using the main unit, stop using
immediately.

• If you have any questions or
problems concerning NYSNO-10 that
are not covered in this manual, visit
the Company support site: https://
www.sony.net/Products/NYSNO/
support/.

Specifications

Main Unit

Maximum output

4W

Communication system

Bluetooth Specification version 4.1

Output

Bluetooth Specification Power Class 1

Group talk communicable distance

Up to approx. 1km (0.62miles)

1)

Frequency band

2.4 GHz band (2.4000GHz -

2.4835 GHz)

Modulation method

FHSS

Compatible Bluetooth profiles

2)

A2DP (Advanced Audio Distribution
Profile)
AVRCP (Audio Video Remote Control
Profile)
HFP (Hands-free Profile)
HSP (Headset Profile)

Supported Codec

3)

SBC

4)

Supported content protection
method

SCMS-T

Transmission range (A2DP)

20Hz - 20,000Hz (Sampling frequency

44.1kHz)

Power source

DC 3.6 V: Built-in lithium-ion
rechargeable battery
DC 5 V: When charged using USB

Dimensions
(w/h/d)

Approx. 143mm / 52mm / 30.8mm
(5.63inches / 2.05inches / 1.21inches)

Dimensions projecting parts not
included
(w/h/d)

Approx. 143

mm / 48.4mm / 30.8mm

(5.63

inches / 1.91inches / 1.21inches)

Mass

Approx. 150g (5.29oz)
an adhesive mount included

Operating temperature

-10°C to 40°C (14°F to 104°F)

Usage hours

Music playback time, Group Talk time:
Maximum approx. 8hours

5)

Communication time:
Maximum approx. 20hours

5)

Charging time

Approx. 4 hours

6)

Charging method

USB-based charging

Charging temperature

5°C to 35°C (41°F to 95°F)

Water resistant

IPX5 (IEC 60529) or equivalent

7)

Dust proof

IP6X (IEC 60529) or equivalent

8)

Wristband remote control

Communication system

Bluetooth Specification version 4.1

Output

Bluetooth Specification Power Class 2

Communication range

Line of sight up to approx. 10m
(30feet)

9)

Frequency band

2.4GHz band (2.4000GHz -

2.4835GHz)

LIMITED WARRANTY

U.S.Only

Takeoff Point LLC (“Company”) warrants this product against defects in material or
workmanship for the original owner and any subsequent end user owner(s) (“You” or
“Your”) for the time period as set forth below. Pursuant to this Limited Warranty, Company
will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the
product with a new or recertified/refurbished product of the same (or similar) model. For
purposes of this Limited Warranty, “recertified” or “refurbished” means a product or part
that has been returned to its original specifications.

In the event of a defect, these are

Your exclusive remedies.

Company does not warrant that the operation of the product

will be uninterrupted or error-free.

Term: For a period of one (1) year from the original date of purchase of the product,
Company will, at its option, repair or replace with a new or refurbished product or parts,
any product or parts determined to be defective. This Limited Warranty shall apply to any
repair, replacement part or replacement product for the remainder of the original Limited
Warranty period or for ninety (90) days, whichever is longer. Any parts or product replaced
under this Limited Warranty will become the property of Company.

This Limited Warranty is valid only in the United States.

This Limited Warranty covers only the hardware components packaged with the product.
It does not cover separate accessories, technical assistance for hardware or software
usage. Any software or other included content is provided “AS IS” with no warranty.
Please refer to any End User License Agreement(s) included with the product for Your
rights and obligations with respect to the software or content.

For specific instructions on how to obtain warranty service for this product, visit the
Company support site: https://www.sony.net/Products/NYSNO/support/. A dated
purchase receipt is required to obtain warranty service.

It is Your responsibility to
remove or backup any removable media or parts, data, software or content (like
pictures, music, videos, etc.). Company will not be responsible for any such damage
or loss.

This Limited Warranty only covers product issues caused by defects in material or
workmanship during ordinary consumer use; it does not cover product issues caused by
any other reason, including but not limited to product issues due to: (i) commercial use, (ii)
accidental damage; (iii) computer or internet viruses, bugs, or worms; (iv) acts of God, (v)
misuse or abuse; (vi) limitations of technology, (vii) cosmetic damage; or (viii) or
modification of or to any part of this product. This Limited Warranty does not cover any
product where the factory-applied serial number has been altered or removed from the
product.

LIMITATION ON DAMAGES: COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR
CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST COMPANY
BE GREATER THAN THE PURCHASE OF THE PRODUCT.

DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED
BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTIBILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF
THIS LIMITED WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to You. This Limited Warranty gives You specific
legal rights and You may have other rights which vary from jurisdiction to jurisdiction.

Read the following Dispute Resolution provision carefully. It details Your rights and
instructions should a dispute related to the product arise.

What Happens If We Have A Dispute:

Should a dispute or claim arise related to the
product, Your purchase and/or use of the product, the terms of this Limited Warranty, or
any service provided under the terms of this Limited Warranty (including any repair or
replacement) (“Dispute”), You and COMPANY agree that the

Dispute shall be resolved
exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT
BY AGREEING TO ARBITRATION, YOU ARE GIVING UP THE RIGHT TO LITIGATE (OR
PARTICIPATE IN AS A PARTY OR CLASS MEMBER) ANY DISPUTES IN COURT. You also
agree that ANY DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR
INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE HEARD
AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE
ATTORNEY GENERAL ACTION. Despite the above, You have the right to litigate any
Dispute on an individual basis in small claims court or other similar court of limited
jurisdiction, to the extent the amount at issue does not exceed $15,000, and as long
as such court has proper jurisdiction and all other requirements (including amount in
controversy) are satisfied.

Arbitration Instructions.

To begin Arbitration, either You or Company must make a
written demand to the other for arbitration. The Arbitration will take place before a single
arbitrator. It will be administered in keeping with the Expedited Procedures of the
Commercial Arbitration Rules, and the Supplementary Proceedings for Consumer-Related
disputes when applicable (“Rules”) of the American Arbitration Association (“AAA”) in
effect when the claim is filed. You may get a copy of AAA’s Rules by contacting AAA at
[phone] or visiting www.adr.org. The filing fees to begin and carry out arbitration
will be shared between You and Company, but in no event shall Your fees ever exceed the
amount allowable by the special rules for Consumers Disputes provided for by AAA, at
which point Company will cover all additional administrative fees and expenses. This
does not prohibit the Arbitrator from giving the winning party their fees and expenses of
the arbitration when appropriate pursuant to the Rules. Unless You and Company agree
differently, the arbitration will take place in the county and state where You live, and
applicable federal or state law shall govern the substance of any Dispute during the
arbitration. However, the Federal Arbitration Act, 9 U.S.C. § 1, et seq., will govern the
arbitration itself and not any state law on arbitration. The Arbitrator’s decision will be
binding and final, except for a limited right of appeal under the Federal Arbitration Act.

Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING
ARBITRATION PROVISION HEREIN, then

You must so notify Company in writing within 30
days of the date that You purchased the product. Your written notification must be
mailed to Takeoff Point LLC 16535 Via Esprillo, San Diego CA 92127, Attn: Legal Department.
Your written notification must include (a) Your NAME, (b) Your ADDRESS, (c) the DATE You
purchased the product, and (d) a clear statement that “YOU DO NOT WISH TO RESOLVE
DISPUTES WITH ANY SONY OR TAKEOFF POINT ENTITY THROUGH ARBITRATION AND/OR
BE BOUND BY THE CLASS ACTION WAIVER.”

Opting out of this dispute resolution procedure will not affect the coverage of the Limited
Warranty in any way, and You will continue to enjoy the benefits of the Limited Warranty.