Setting White Balance Adjustments .......................................... 63
Resetting the TV to Factory Condition .....................................64
Resetting the TV to Factory Condition Using Service Mode ..... 64
Appendix A - Removing the Rear Cover ...............................A-1
Removing the Power Cord from the Rear Cover ................... A-1
Appendix B - Rear Cover Caution .........................................B-1
KDL-40NX720 Only ................................................................ B-1
KDL-46NX720 Only ................................................................ B-2
KDL-55NX720 Only ................................................................ B-3
KDL-60NX720 Only ................................................................ B-4
Appendix C - Triage Sheets ...................................................C-1
KDL-40NX720 Only ................................................................ C-1
TABLE OF CONTENTS
KDL-46NX720 Only ................................................................ C-2
KDL-55NX720 Only ................................................................ C-3
KDL-60NX720 Only ................................................................ C-4
Appendix D - Setup Guide ......................................................D-1
KDL-40NX720/46NX720/55NX720/60NX720iii
• Disconnect all cables when carrying the TV.
SECTION1-SAFETYANDFEATURES
WARNINGS AND CAUTIONS - ENGLISH
CAUTION
These servicing instructions are for use by qualied service personnel only. To reduce the risk of electric shock, do not perform any servicing other
than that contained in the operating instructions unless you are qualied to do so.
CARRYING THE TV
• Carry the TV with the adequate number of people; larger size TVs require two or more people.
• Correct hand placement while carrying the TV is very important for safety and to avoid damage.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver is
directly connected to the AC power line.
Components identied by shading and ! mark on the exploded views are critical for safe operation.
Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential
that all critical parts be replaced only with the part number specied in this manual to prevent electric shock, re, or other hazard.
Circuit adjustments that are critical for safe operation are identied in this manual.
Follow these procedures whenever critical components are replaced or improper operation is suspected.
NOTE: Do not modify the original design without obtaining written permission from the manufacturer or you will void the original parts and labor
guarantee.
KDL-40NX720/46NX720/55NX720/60NX7201
! SAFETY-RELATED COMPONENT WARNING!!
SECTION 1 - SAFETY AND FEATURES
CAUTION
WDo Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these materials could easily
scratch the screen which may result in permanent damage.
WDo Not use any cleaning product containing alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, ammonia, benzene, thinner or insecticide. Using any of these harsh cleaners may result in permanent damage to the screen.
WDo Not spray water or detergent directly onto the TV screen . If liquid drips into the bottom of the screen it may cause a failure.
CLEANING THE LCD PANEL
CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock.
Clean the cabinet of the TV with a dry soft cloth.
Wipe the LCD screen gently with a soft cloth.
R Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
R If using a chemically pretreated cloth, please follow the instruction provided on the package.
R Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
R Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation.
KDL-40NX720/46NX720/55NX720/60NX7202
SECTION 1 - SAFETY AND FEATURES
DISCONNECTING THE FFC CONNECTORCONNECTING THE FFC CONNECTOR
HANDLING THE FFC CONNECTOR
1. Gently press down on the release tabs of the connector slot.
2. Holding onto the entire FFC connector,
pull out the connector while continuing to hold down
the release tabs of the connector slot.
(See caution below.)
1. Holding onto the entire FFC connector,
insert the FFC connector into the connector slot.
Press down
Insert
Remove
connector.
2
Use caution when you connecting or removing the FFC connector.
DO NOT remove the connector by the reinforcement tab only.
Press down
Main Board
CAUTION: The FFC connector can be inserted into the Main Board upside down.
If it is inserted upside down, the pins on the FFC connector
will short-circuit and damage the board.
connector.
Main Board
Inserted CorrectlyInserted Incorrectly
KDL-40NX720/46NX720/55NX720/60NX7203
SECTION 1 - SAFETY AND FEATURES
SPECIAL HANDLING INSTRUCTIONS WHEN REPLACING THE LCD PANEL ASSEMBLY
Use the following precautionary guidelines when handling the LCD Panel Assembly to avoid material degradation or screen coating degradation,
and ensure that dust, dirt, or ngerprints are not left between the glass and the LCD Panel Assembly.
1. After removing the boards and connectors, note where the frame is on the panel. (Figure 1)
2. Lift the LCD Panel Assembly by holding the top and bottom of the panel approximately 200mm from the edge with your palms
on the back of the panel. (Figure 2)
CAUTION: Lifting or holding the panel at the corners may damage the panel.
3. Use the same method when taking the replacement panel out of the carton. (Figure 3)
Figure 1 Figure 2 Figure 3
CAUTION: DO NOT lift the LCD Panel by holding the short side of the panel or by placing your palms on the front glass. (Figures 4 & 5)
Figure 4 Figure 5
KDL-40NX720/46NX720/55NX720/60NX7204
SECTION 1 - SAFETY AND FEATURES
• T ransportez le téléviseur avec le nombre de personnes approprié ; un téléviseur de grande
WARNINGS AND CAUTIONS - FRENCH
ATTENTION!!
Ces instructions de service sont à l’usage du personnel de service qualié seulement. Pour prévenir le risque de choc électrique, ne pas faire
l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualié faire ainsi.
POUR TRANSPORTER LE TÉLÉVISEUR
taille doit être transporté par au moins deux personnes.
• Lors du transport du téléviseur , l’emplacement des mains est très important pour votre
sécurité, ainsi que pour éviter de causer des dommages.
ALERTE!!
An d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout dépannage.
Le chássis de ce récepteur est directement raccordé à l’alimentation du secteur.
!ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!
Les composants identies par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de pieces sont
d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est
indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite
du fonctionnement sont identies dans le present manuel. Suivre ces procedures lors de chaque remplacement de composants critiques, ou
lorsqu’un mauvais fonctionnement suspecte.
KDL-40NX720/46NX720/55NX720/60NX7205
SECTION 1 - SAFETY AND FEATURES
AVERTISSEMENT
WN’utilisez pas de serviettes en papier, tout type de tampons ou chiffons abrasifs, ou matériaux en caoutchouc ou en vinyle pour nettoyer l’écran. Ces types de matériaux peuvent facilement rayer l’écran, entraînant ainsi un dommage permanent.
WN’utilisez pas de produit de nettoyage contenant un nettoyant alcalin/acide, poudre abrasive ou solvant volatil, comme de l’alcool ou de l’ammoniaque, du benzène, un diluant ou un insecticide. L’usage de ces types de nettoyants peut causer des dommages permanents à
l’écran.
WNe vaporisez pas d’eau ou de détergent directement sur l’écran du téléviseur. Si du liquide s’insère dans le bas de l’écran, cela peut causer une panne.
NETTOYER L’ÉCRAN ACL
AVERTISSEMENT : Au moment de nettoyer le téléviseur, assurez-vous de débrancher le cordon d’alimentation an d’éviter tout risque
de choc électrique.
Nettoyez le caisson du téléviseur avec un chiffon doux et sec.
Essuyez l’écran ACL doucement avec un chiffon doux.
R Les taches tenaces peuvent être enlevées avec un chiffon légèrement humecté d’une solution de savon doux et d’eau tiède.
R Si vous utilisez un chiffon chimique prétraité, suivez les directives gurant à l’emballage.
R N’utilisez jamais de solvants puissants comme un diluant, de l’alcool ou du benzène pour nettoyer.
R Nous recommandons de passer l’aspirateur de façon périodique sur les ouvertures de ventilation an d’assurer une ventilation appropriée.
KDL-40NX720/46NX720/55NX720/60NX7206
SECTION 1 - SAFETY AND FEATURES
SAFETY-RELATED WARNINGS
USE CAUTION WHEN HANDLING THE LCD PANEL
When repairing the LCD panel, be sure you are grounded by using a wrist band.
When installing the LCD panel on a wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1. Do not press on the panel or frame edge to avoid the risk of electric shock.
2. Do not scratch or press on the panel with any sharp objects.
3. Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4. Do not expose the LCD panel to direct sunlight.
5. Avoid contact with water. It may cause a short circuit within the module.
6. Disconnect the AC power when replacing the backlight or inverter circuit.
(High voltage occurs at the inverter circuit at 650Vrms.)
7. Always clean the LCD panel with a soft cloth material.
8. Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10. During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth.
KDL-40NX720/46NX720/55NX720/60NX7207
SECTION 1 - SAFETY AND FEATURES
AVERTISSEMENTS DE SÉCURITÉ
FAITES ATTENTION LORS DE LA MANIPULATION DE L’ÉCRAN ACL
Au moment de réparer l’écran ACL, assurez-vous d’être mis à la terre à l’aide d’un bracelet à cet effet.
Au moment d’installer le panneau ACL sur un mur, il doit être maintenant en place à l’aide des 4 orices de xation présents au
couvercle arrière.
1. N’appuyez par sur le bord du panneau ou du cadre an d’éviter le risque de choc électrique.
2. Ne rayez pas ou n’appuyez pas sur le panneau avec des objets pointus.
3. Ne laissez pas le module exposé à des températures élevées ou dans des secteurs à haut niveau d’humidité pour une
période prolongée.
4. N’exposez pas le panneau ACL à l’ensoleillement direct.
5. Évitez le contact avec l’eau, car elle peut causer un court-circuit dans le module.
6. Déconnectez l’alimentation c.a. au moment de remplacer le rétroéclairage ou le circuit inverseur (Un voltage élevé se produit
dans le circuit inverseur à 650Vrms).
7. Nettoyez toujours le panneau ACL avec un chiffon doux.
8. Faites attention lors de la manipulation des ls ou connecteurs du circuit inverseur. Le fait d’endommager les lms peut
causer un court-circuit.
9. Protégez le panneau des décharges électrostatiques an d’éviter d’endommager le circuit électronique (C-MOS).
10. Pendant la réparation, NE LAISSEZ PAS l’alimentation en fonction pendant plus de 1 heure pendant que l’écran du téléviseur
repose sur un tissu.
KDL-40NX720/46NX720/55NX720/60NX7208
SECTION 1 - SAFETY AND FEATURES
SAFETY CHECK-OUT
After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder
splashes and bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely
certain that you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out
to the customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and
recommend their replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage.
Check leakage as described below.
KDL-40NX720/46NX720/55NX720/60NX7209
VÉRIFICATION DE SÉCURITÉ
Après avoir corrigé le problème de service original, effectuez les vérications de sécurité suivantes avant de remettre le
téléviseur au client :
1. Vériez le secteur de votre réparation an de vous assurer qu’il ne reste aucune connexion non soudée ou mal soudée.
Vériez toute la surface du circuit pour la présence d‘éclaboussures ou de ponts de soudure.
2. Vériez le lage inter-modules an de vous assurer qu’aucun l n’est « pincé » ou soit en contact avec des résistances à
wattage élevé.
3. Assurez-vous que tous les boutons de contrôle, écrans, couvercles, courroies de mise à la terre et équipement de xation
ont été remplacés. Soyez absolument certain d’avoir remplacé tous les isolateurs.
4. Recherchez la présence de pièces de remplacement non autorisées, surtout au niveau des transistors, qui auraient été
installés lors d’une réparation antérieure. Faites-en la remarque au client et recommandez leur remplacement.
5. Recherchez toute pièce qui, quoique fonctionnelle, fait montre de signez évidents de détérioration. Faites-en la remarque au
client et recommandez leur remplacement.
6. Vériez la présence de ssures et d’abrasions sur les cordons. Recommandez le remplacement de ces cordons au client.
7. Vériez les terminaux d’antenne, les garnitures en métal, les boutons « métallisés », les vis et autres pièces en métal
exposées pour toute fuite de courant. Vériez les fuites de la façon décrite ci-dessous.
SECTION 1 - SAFETY AND FEATURES
KDL-40NX720/46NX720/55NX720/60NX72010
SECTION 1 - SAFETY AND FEATURES
Trouble Light
AC Outlet Box
Ohmmeter
Cold-water Pipe
To Exposed Metal
Parts on Set
0.15 µF
Earth Ground
AC
Voltmete
r
(0.75V)
LEAKAGE TEST
The AC leakage from any exposed metal part to earth ground and from all exposed
metal parts to any exposed metal part having a return to chassis, must not exceed
0.5 mA(500 microamperes). Leakage current can be measured by any one of three
methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA
WT-540A. Follow the manufacturers’ instructions to use these
instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital
multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM
or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so
analog meters must have an accurate low voltage scale.
4. The Simpson’s 250 and Sanwa SH-63TRD are examples of
passive VOMs that are suitable. Nearly all battery-operated digital
multimeters that have a 2 VAC range are suitable (see Figure A).
Figure A. Using an AC voltmeter to check AC leakage.
HOW TO FIND A GOOD EARTH GROUND
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on
most AC outlet boxes is also at earth ground.
If the retaining screw is to be used as your earth ground, verify that it is at ground
by measuring the resistance between it and a cold-water pipe with an ohmmeter.
The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60-to 100-watt trouble-light (not a
neon lamp) between the hot side of the receptacle and the retaining screw. Try both
slots, if necessary, to locate the hot side on the line; the lamp should light at normal
brilliance if the screw is at ground potential (see Figure B).
KDL-40NX720/46NX720/55NX720/60NX72011
Figure B. Checking for earth ground.
Self Diagnosis
Supported model
SECTION 1 - SAFETY AND FEATURES
SELF DIAGNOSIS FUNCTION
The TVs in this manual contain a self-diagnostic function. If an error occurs, the standby LED will automatically begin to ash. The number of
times the LED ashes translates to a probable source of the problem. A denition of the standby LED ash indicator is listed in the Operating
Instruction manual for the user’s reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal
past problems and how often these problems occur.
For complete information, refer to “Section 4 - Troubleshooting” on page 36.
KDL-40NX720/46NX720/55NX720/60NX72012
SECTION 1 - SAFETY AND FEATURES
OVERVIEW
The AZ2-F chassis is one of several designs for the 2011 model line
of Sony Bravia® LCD televisions. This manual covers the following
models:
KDL-40NX720
KDL-46NX720
KDL-55NX720
KDL-60NX720
FEATURES
Several new features are introduced in this chassis model lineup
along with some carryovers from the previous year.
SEE IT ALL IN 3D
Enjoy incredible depth and a sharp, Full HD 1080p picture from the
leader in 3D technology. (3D Active Glasses required, sold separately)
DYNAMIC EDGE LED BACKLIGHT
Experience enhanced picture quality and contrast with local
dimming technology. It sharpens image contrast giving an amazingly
crisp picture you can see. The backlight system allows for a more
environmentally friendly television than traditional CCFL-tube TVs.
SLEEK DESIGN
Sony’s monolithic design consists of an elegant sheet of glass
stretching from edge-to-edge. It looks just as good when it’s off as it
does when it’s on.
OPTICONTRAST™ PANEL
Sony’s exclusive panel technology boosts contrast and brightness,
making for an enhanced viewing experience.
MOTIONFLOW™ XR 240
See smooth and precise detail during fast-action scenes. Sony’s
Motionow XR 240 technology for fast action movies and sports by
reducing blur caused by quick camera movements, enhancing image
sharpness, and overall creates a clearer picture.
KDL-40NX720/46NX720/55NX720/60NX72013
SECTION 1 - SAFETY AND FEATURES
INTERNET STREAMING & CONNECTIVITY
Internet Streaming & Widgets: Internet favorites now streaming
on your television. In addition to Qriocity™, watch hit movies with
Netix®, popular TV shows on Hulu Plus™ or user-generated video on
YouTube™. You can even listen to personalized music on Pandora®.
Enjoy the widest selection of internet content at your ngertips. And
with Internet Widgets, you can access news headlines, weather
updates, or play games while you watch TV.
Skype™ Ready: Easily connect to family and friends live on your
HDTV wherever they are with Skype! Enjoy free high denition
Skype-to–Skype video calls from the comfort of your living room.
Simply attach the Sony® compact microphone/camera (required,
sold separately) and see your friends on the big screen – it’s unlike
any experience you could get on a PC.2
Integrated Wi-Fi®:Conveniently stream entertainment straight from
the Internet and from your home network using the built-in Wi-Fi®.
DLNA® Streaming: Access and share photos, videos and music on
your TV by streaming them from compatible DLNA® device like your
PC or Playstation®3 system.3
1
X-REALITY™ ENGINE
Enjoy a vivid, lifelike picture experience. Sony’s X-Reality engine
brings out the best by analyzing each scene so you see sharpened
images, and amazing contrast detail.
INTELLIGENT PRESENCE SENSOR
Enjoy an incredibly customized picture and sound experience every
time. Sony’s Intelligent Presence Sensor uses built-in Face Detection
technology to turn itself off if no one is watching, warns children when
they’re too close to the screen and adjusts picture and sound based
on where people are sitting in the room.
NAVIGATION MADE EASY
Enjoy an easy-to-use menu that allows you to navigate additional
1
content or adjust the picture settings while watching your favorite
program.
FASTER START-UP
Quick Start & Viewing feature enables this Sony television to go from
‘OFF’ to ‘ON’ 2-3 times faster than previous Sony televisions.
ENERGY SAVING SWITCH
1. Broadband speed of at least 2.5 Mbps recommended (10 Mbps for HD content). Video quality
varies. Content provided is subject to change. Premium content may require additional
fees or a subscription. Wireless connectivity requires an 802.11 home network (802.11n
recommended).
2. Broadband speed of at least 2.5 Mbps recommended (10 Mbps for HD content). Video quality
varies. Content provided is subject to change. Premium content may require additional
fees or a subscription. Wireless connectivity requires an 802.11 home network (802.11n
recommended). Skype requires rmware update and is subject to Skype's terms and
conditions, which Skype has the ability to change at any time.
3. Requires all devices to be connected to the same home network.
KDL-40NX720/46NX720/55NX720/60NX72014
Even when turned off, most electronics are still using energy if they
are plugged in. With Sony’s Energy Saving Switch you can easily
eliminate this standby power without the fuss of plugging and
unplugging the cord. When the switch is turned in the “OFF” position
it reduces the television’s standby power to nearly nothing.
SECTION 1 - SAFETY AND FEATURES
USB PHOTOS, VIDEOS & MUSIC
Share your photos on the big screen or listen to your favorite music.
Simply connect your digital camera, USB-enabled MP3 player, or
USB storage device directly to your HDTV’s USB input.
LIGHTSENSOR™ TECHNOLOGY
Enjoy customized picture brightness and save energy without lifting
a nger. The built-in Light Sensor automatically adjusts the picture
brightness based on the amount of light in the room.
BRAVIA® SYNC™ COMPATIBLE
Conveniently operate and control other BRAVIA® Sync™ compatible
devices - including BRAVIA® HDTVs, Blu-ray Disc™ Players,
surround sound systems, Handycam® camcorders and Cyber-shot®
digital still cameras, all with one remote control when connected via
HDMI.
TV Stand: SU-B461S (KDL-46NX720)
TV Stand: SU-B401S (KDL-40NX720)
3D Glasses: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50
USB Wireless LAN Adapter
12
5
/
1
16
SU-WL500
0.02 kWh/Day
54.6 inches
(55 class)
20 × 90 (2)
13
/16 × 3 5/8 (2)
Φ 60 (1)
3
Φ 2
/8 (1)
1,281 × 805 × 308
1
50
/2 × 31 3/4 ×
1,281 × 774 × 27
1
50
/2 × 30 1/2 ×
12
1
20 × 90 (2)
13
/16 × 3 5/8 (2)
Φ 60 (1)
Φ 2
/
4
1,084 × 694 × 258
42
1,084 × 663 × 27
42
1
1
/
8
46NX720
46 inches
3
/8 (1)
3
/4 × 27 3/8 × 10 1/
3
/4 × 26 1/8 × 1 1/
for Rovi On
40NX720
Remote control (1)
*1
Size AAA batteries (2)
Table-Top Stand (1)
*2
Fixing screws for Table-Top Stand
(M5 × 16) (3) (except KDL-60NX720)
40 inches
Assembling screws for Table-Top
Stand (M6 × 14) (4)
Hexagon wrench (1)
Not Available
Video/Component Adapter (1)
Operating Instructions (this manual)
and other documents
4
8
003 × 003003 × 004
Not Available
Not Available
Not Available
Not Available
*1Please refer to the model name printed on the
remote control.
*2Assembling the Table-Top Stand is required.
Refer to the supplied Table-Top Stand leaflet
to assemble the Table-Top Stand.
KDL-40NX720/46NX720/55NX720/60NX72017
SECTION 1 - SAFETY AND FEATURES
Licensing Information
Macintosh is a trademark of Apple Inc.,
registered in the U.S. and other
countries.
HDMI, the HDMI Logo, and HighDefinition Multimedia Interface are
trademarks or registered trademarks of
HDMI Licensing LLC in the United
States and other countries.
Fergason Patent Properties, LLC:
U.S. Patent No. 5,717,422
U.S. Patent No. 6,816,141
Manufactured under license from Dolby
Laboratories. Dolby and the double-D
symbol are trademarks of Dolby
Laboratories.
Rovi and Rovi On Screen Guide are
trademarks of Rovi Corporation and/or
its subsidiaries.
The Rovi On Screen Guide system is
manufactured under license from Rovi
Corporation and/or its subsidiaries.
The Rovi On Screen Guide system is
protected by one or more United States
patents of Rovi Corporation and/or its
subsidiaries.
Rovi Corporation and/or its subsidiaries
and related affiliates are not in any way
liable for the accuracy or availability of
the program schedule information or
other data in the Rovi On Screen Guide
system and cannot guarantee service
availability in your area. In no event
shall Rovi Corporation and/or its related
affiliates be liable for any damages in
connection with the accuracy or
availability of the program schedule
information or other data in the Rovi On
Screen Guide system.
Blu-ray Disc is a trademark.
“BRAVIA” and , S-Force,
Motionflow, BRAVIA Sync, and are
trademarks or registered marks of Sony
Corporation.
“PlayStation” is a registered trademark
and “PS3” is a trademark of Sony
Computer Entertainment Inc.
®
, the DLNA Logo and DLNA
DLNA
CERTIFIED
marks, or certification marks of the
Digital Living Network Alliance.
“FACE DETECTION” logo is
trademark of Sony Corporation.
TrackID is a trademark or registered
trademark of Sony Ericsson Mobile
Communications AB.
Opera
ASA. Copyright 1995-2010 Opera
Software ASA. All rights reserved.
Your BRAVIA TV is
ENERGY STAR
qualified in the “Home”
mode.
It meets strict energy
efficiency guidelines
Environmental Protection Agency and
Department of Energy. ENERGY
STAR is a joint program of these
government agencies, designed to
promote energy efficient products and
practices.
Changes to certain features, settings,
and functionalities of this TV (i.e. Rovi
On Screen Guide, Picture/Sound, Light
Sensor, Power Savings) can increase or
change the power consumption.
Depending upon such changed settings,
the power consumption may exceed the
limits required for the ENERGY STAR
qualification in the “Home” mode.
set by the U.S.
®
KDL-40NX720/46NX720/55NX720/60NX72018
SECTION2-SOFTWAREREQUIREMENTS
OVERVIEW
There are 2 reasons for updating the software on the TVs.
●Software updates for customers
These updates are for enhancements or improvements that
have been made to the software after the TV was released.
These updates are accessed by the customer from the Sony
Support Site at http://esupport.sony.com.
●Software update for servicers
These updates are specically for servicers to use during a
service call and are only available on the Sony Authorized
Servicer Portal at http://www.sony.com/asp.
SOFTWARE UPDATES FOR CUSTOMERS
The subject of software updates is a very important. The televisions
of today have advanced to the point where they are not simply a
television anymore. They are evolving into devices that are designed
to integrate with numerous other devices found in the home. Some
examples are: Portable audio and video devices, still cameras, home
computer networks and accessing the internet to name a few.
Communications with these varying devices requires that the
television be compatible with varying communications protocols.
Although standards are detailed for each of these protocols, the real
world dictates that occasional errors may occur that could prevent
devices from operating or communicating properly.
Keeping the software in the television up-to-date is a procedure that
is normally handled by the owner of the television. Most customers
who own computers and other digital devices are familiar with and are
accustomed to updating the software in their products. If a customer
contacts the Sony Customer Support Center and it is deemed to
be correctable with a software update, the issue is handled at the
customer level.
Software updates can be performed by:
●Customer Manual Downloads: Software updates can be
accessed by the customer from the Sony Support Site at
http://esupport.sony.com where they can be downloaded
and placed on a USB thumb drive to be loaded onto the TV.
The instructions for downloading the software le vary from
chassis to chassis and sometimes from model to model. The
customer is provided with the instructions to properly format
the USB thumb drive, unzip the le, and the procedures for
loading the software into the television.
KDL-40NX720/46NX720/55NX720/60NX72019
SECTION 2 - SOFTWARE REQUIREMENTS
●Network Downloads: Internet software updates are
becoming more prevalent as more and more models
incorporate home network capabilities. This method is the
most practical since the television will check for the latest
version of software. The models using the this wchassis
provide the customer with a choice of turning the automatic
software update feature on or off. If set to on, the television
will lookup software information while the unit is in standby.
If a newer version is available, it will be downloaded and
installed without any input from the customer.
●Built-in Tuner: OTA or cable sources having the proper
station that is transmitting software update data packets.
Although the ability to transmit software update is possible in
this way, it is the least common and is reserved for particular
situations where a critical update is “forced”, thereby
updating the unit without any input from the customer.
SOFTWARE UPDATES FOR SERVICERS
The models in this manual utilize a “generic” type Main Board. In
the past, many different Main Boards needed to be stocked due to
differences in software requirements. The software loaded on the
board was specic to the model and its features along with the type
of LCD panel installed during production.
Replacement Main Boards are now stocked with basic software.
Once the replacement board is installed in the unit, the most current
software needs to be installed using a USB thumb drive containing
the necessary software downloaded.
This new method of supplying Main Boards signicantly reduces
the complexity of replacing LCD panels and Main Boards.
Information about the LCD panel is stored on the TCON circuits.
This information is automatically loaded onto the Main Board
when the TV is powered up. With the correct software version the
Main Board and/or the TCON or LCD panel can be replaced more
efciently. The software update and procedures for the software
installation are located on the Sony Authorized Servicer Portal at
http://www.sony.com/asp.
In addition to software installation, service adjustment information
may need to be modied or veried to complete the service of the
TV. Service adjustment information is covered in “Section 7 - Service
Adjustments” on page 60.
KDL-40NX720/46NX720/55NX720/60NX72020
SECTION 2 - SOFTWARE REQUIREMENTS
SOFTWARE UPDATE RESPONSIBILITY
Software updates are designed to be performed by the customer.
Warranty repairs in which the issue can be resolved by a software
update are not reimbursable. Most issues involving software
updates are handled by the customer service center and should not
be directed to an authorized service center. It is the responsibility
of the servicer to prevent service calls for issues that involve
software updates. Exceptions to this are certain cases whereby the
customer is unable or unwilling to perform the task. In this situation,
the servicer will be notied and receive the proper authorization for
reimbursement.
It is the servicer’s responsibility, however, to make certain that any
TV requiring a legitimate service is running the latest software
version and to install it if necessary.
CHECKING THE SOFTWARE VERSION
The easiest way to check the version of software that is currently on
the TV is to access the Contact Sony screen by using the customer
menu.
EXAMPLES OF SOFTWARE CORRECTABLE
SYMPTOMS
Always check the Sony Authorized Servicer Portal at http://www.
sony.com/asp site for any known and/or listed issues that are
software related. Most symptoms that are correctable by software
updates involve communications issues with other devices or minor
glitches in the operation of a specic function. Below is a list of some
of the symptoms that may be corrected with a software update:
●Fluctuations in picture brightness
●Intermittent picture freezing or noise
●Problems with certain inputs (especially HDMI)
●Intermittent or distorted audio
●Erratic remote control operation
●Unit turns on and off by itself
●Loss of color
●Internet connectivity
●Certain features not working correctly
(photo or video le viewing)
FIGURE 2-1. EXAMPLE OF SOFTWARE VERSION
LOCATED ON THE CONTACT SONY SCREEN
KDL-40NX720/46NX720/55NX720/60NX72021
SECTION3-CHASSISOVERVIEW
OVERVIEW
The primary circuits contained in the AZ2-F chassis consists of a Main Board (designated as the BATL board), Power Supply Board (designated
as the G4BW for the 40” models, G5AW for the 46” models, G6AW for the 55” and 60” models, and the G7A used only in the 55” and 60”
models), the 3D IR Emitter (HEM2 Board), Wireless LAN Card, the Switch Unit, the IR Board (HLT2 Board), and the LCD Panel assembly.
NOTE: For connector part number information, refer to “Connectors” on page 56. For Wire Dressing information, refer to “Wire Dressing” on page
59.
G4BW
LD
SWITCH
UNIT
TCON
CAMERA MODULEHEM2
FIGURE 3-1. BOARD LAYOUT FOR KDL-40NX720 ONLY
BATL
WIRELESS
LAN CARD
HLT2
KDL-40NX720/46NX720/55NX720/60NX72022
SECTION 3 - CHASSIS OVERVIEW
SWITCH
UNIT
SWITCH
UNIT
G5AW
LD
TCON
CAMERA MODULEHEM2
BATL
WIRELESS
LAN CARD
FIGURE 3-2. BOARD LAYOUT FOR KDL-46NX720 ONLY
G7A
G6AW
LD
TCON
BATL
WIRELESS
LAN CARD
HLT2
CAMERA MODULEHEM2
HLT2
FIGURE 3-3. BOARD LAYOUT FOR KDL-55NX720 ONLY
KDL-40NX720/46NX720/55NX720/60NX72023
SECTION 3 - CHASSIS OVERVIEW
G7A
SWITCH
UNIT
G6AW
FIGURE 3-4. BOARD LAYOUT FOR KDL-60NX720 ONLY
LD
TCON
CAMERA MODULEHEM2
BATL
WIRELESS
LAN CARD
HLT2
KDL-40NX720/46NX720/55NX720/60NX72024
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