3/2008 No revisions or updates are applicable at this time.
5/2008 Corrected steps to access service mode. Replaced page 30.
Revised information regarding “Resetting to Factory Defaults...” Replaced page 31.
Replaced Frame Diagrams to include Board labels. Replaced pages 36 & 37.
8/2008 Reissue entire manual due to multiple updates.
8/2008 Updated reference to LCD Panels service manual. Replaced pages 63 & 64.
Remote Commander RM-YD025
Two Size AA (R6) Batteries
AC Power Cord
Table-Top Stand
Screws (3)
Cable Band
Operating Instructions
Quick Setup Guide
Warranty Card
Online Registration Card
Open-source Software Flyer
Optional Accessories
Connecting Cables
Support Belt Kit
Wall-Mount Bracket
SU-WL500
TV Stand
SU-FL300M
Trademark Information
HDMI, the HDMI logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
Manufactured under license from Dolby Laboratories. “Dolby” and the
double-D symbol are trademarks of Dolby Laboratories.
Blu-ray Disc is a trademark.
KDL-32L4000/37L4000
Design and specifi cations are subject to change without notice.
4
SPECIFICATIONS (CONTINUED)
Power Consumption
in use
in standby
Speaker Output (W)
mm
Dimensions (W x H x D)
with stand
mm
Dimensions (W x H x D)
without stand
mm
Mass
with stand
without stand
KDL-32L4000KDL-37L4000
165W190W
Less than 1W
10W + 10W
50 x 115 mm
3/4
in
2 x 4
in
807 x 585 x 242 mm933 x 653 x 276 mm
7/8
1/8
in
31
x 23
x 9
5/8
in 36
3/4
x 25
3/4
x 10
807 x 548 x 101 mm933 x 616 x 112 mm
7/8
in
kg
x 21
5/8
x 4 in36
31
16 kg21.2 kg
3/4
x 24
3/8
x 4
lbs35 lbs 5 oz46 lbs 12 oz
kg
13.8 kg18.2 kg
lbs30 lbs 7oz40 lbs 2 oz
All measurements are approximations.
1/2
7/8
KDL-32L4000/37L4000
in
in
KDL-32L4000/37L4000
5
KDL-32L4000/37L4000
WARNINGS AND CAUTIONS
CAUTION
These servicing instructions are for use by qualifi ed service personnel only. To reduce the risk of electric shock, do not
perform any servicing other than that contained in the operating instructions unless you are qualifi ed to do so.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis.
The chassis of this receiver is directly connected to the ac power line.
!SAFETY-RELATED COMPONENT WARNING!!
Components identifi ed by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are
critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this
manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identifi ed in
this manual. Follow these procedures whenever critical components are replaced or improper operation is suspected.
ATTENTION!!
Ces instructions de service sont à l’usage du personnel de service qualifi é seulement. Pour prévenir le risque de choc
électrique, ne pas faire l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifi é
faire ainsi.
Afi n d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre
utilisé lors de tout dépannage. Le chássis de ce récepteur est directement raccordé à l’alimentation du secteur.
!ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!
Les composants identifi es par une trame et par une marque ! sur les schemas de principe, les vues explosees et
les listes de pieces sont d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des
composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par
Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le
present manuel. Suivre ces procedures lors de chaque remplacement de composants critiques, ou lorsqu’un mauvais
fonctionnement suspecte.
KDL-32L4000/37L4000
6
WARNINGS AND CAUTIONS (CONTINUED)
CARRYING THE TV
KDL-32L4000/37L4000
To avoid dropping the TV and causing serious injury, be sure to follow
these guidelines:
s Before carrying the TV, disconnect all cables.
s Carrying the large size TV requires two or more people.
s When carrying, do not subject the TV to shocks or vibration, or
excessive force.
s When you carry the TV, place your hand as illustrated and hold it
securely. Do not put stress on the LCD panel.
s When lifting or moving the TV, hold it firmly from the bottom. Place
your palm directly under the panel.
s Place your palm directly underneath, but do not squeeze the
panel’s speaker grill area.
s When carrying the TV, to avoid pinching your hands or fingers do not
put your hands between the TV and stand, or hold the bottom corner of
the TV.
POUR TRANSPORTER LE TÉLÉVISEUR
Assurez-vous de suivre ces consignes pour éviter de laisser tomber le
téléviseur et de provoquer des blessures graves :
s Avant de transporter le téléviseur, débranchez tous les câbles.
s Le transport du téléviseur doit être effectué par au moins deux
personnes.
s Lorsque vous transportez le téléviseur, ne le soumettez pas à des
chocs ou vibrations, ni à une force excessive.
s Lorsque vous le transportez, placez vos mains tel que cela est illustré
et tenez solidement l’appareil. N’appliquez pas de pression sur
l’écran ACL.
s Lorsque vous levez ou déplacez le téléviseur, assurez-vous de tenir
solidement de la base. Placez la paume des mains directement sous
le panneau.
s Positionnez votre paume directement sous l’appareil et veillez à
ne pas exercer de pression contre la grille des haut-parleurs
du panneau.
s Quand porter la TV, pour éviter de pincer vos mains ou doigts ne
mettent pas vos mains entre la TV et le stand, ou tenez le coin
inférieur de la TV.
KDL-32L4000/37L4000
7
SAFETY-RELATED COMPONENT WARNING
KDL-32L4000/37L4000
There are critical components used in LCD color TVs that are important for safety. These components are identifi ed with shading and
mark on the schematic diagrams and the electrical parts list. It is essential that these critical parts be replaced only with the part number
specifi ed in the electrical parts list to prevent electric shock, fi re, or other hazard.
NOTE: Do not modify the original design without obtaining written permission from the manufacturer or you will void the original parts and
labor guarantee.
!
USE CAUTION WHEN HANDLING THE LCD PANEL
When repairing the LCD panel, be sure you are grounded by using a wrist band.
When installing the LCD panel on a wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
To avoid damaging the LCD panel:
do not press on the panel or frame edge to avoid the risk of electric shock.
do not scratch or press on the panel with any sharp objects.
do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
do not expose the LCD panel to direct sunlight.
avoid contact with water. It may cause a short circuit within the module.
disconnect the AC adapter when replacing the backlight (CCFL) or inverter circuit.
(High voltage occurs at the inverter circuit at 650Vrms.)
always clean the LCD panel with a soft cloth material.
use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
LEAKAGE CURRENT HOT CHECK CIRCUIT
KDL-32L4000/37L4000
8
The circuit boards used in these models have been processed using
Lead Free Solder. The boards are identified by the LF logo located
close to the board designation e.g. H1 etc [ see example ]. The
servicing of these boards requires special precautions to be taken as
outlined below.
KDL-32L4000/37L4000
example 1
It is strongly recommended to use Lead Free Solder material in order to guarantee optimal quality of new solder joints.
Lead Free Solder is available under the following part numbers :
rebmuntraPretemaiDskrameR
91-500-046-7mm3.0gK52.0
02-500-046-7mm4.0gK05.0
12-500-046-7mm5.0gK05.0
22-500-046-7mm6.0gK52.0
32-500-046-7mm8.0gK00.1
42-500-046-7mm0.1gK00.1
52-500-046-7mm2.1gK00.1
62-500-046-7mm6.1gK00.1
Due to the higher melting point of Lead Free Solder the soldering iron tip temperature needs to be set to 370 degrees centigrade.
This requires soldering equipment capable of accurate temperature control coupled with a good heat recovery characteristics.
For more information on the use of Lead Free Solder, please refer to
http://www.sony-training.com
KDL-32L4000/37L4000
9
SAFETY CHECK-OUT
KDL-32L4000/37L4000
After correcting the original service problem, perform the following
safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered
connections. Check the entire board surface for solder splashes and
bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or
touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and
mounting hardware have been replaced. Be absolutely certain that
you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors,
that were installed during a previous repair. Point them out to the
customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of
deterioration. Point them out to the customer and recommend their
replacement.
6. Check the line cords for cracks and abrasion. Recommend the
replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws,
and all other exposed metal parts for AC leakage. Check leakage as
described below.
The AC leakage from any exposed metal part to earth ground and
from all exposed metal parts to any exposed metal part having a
return to chassis, must not exceed 0.5 mA (500 microamperes).
Leakage current can be measured by any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA
WT-540A. Follow the manufacturers’ instructions to use these
instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245
digital multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM
or battery-operated AC voltmeter. The “limit” indication is 0.75
V, so analog meters must have an accurate low voltage scale.
The Simpson’s 250 and Sanwa SH-63TRD are examples of
passive VOMs that are suitable. Nearly all battery-operated digital
multimeters that have a 2 VAC range are suitable (see Figure A).
How to Find a Good Earth Ground
A cold-water pipe is a guaranteed earth ground; the cover-plate
retaining screw on most AC outlet boxes is also at earth ground. If the
retaining screw is to be used as your earth ground, verify that it is at
ground by measuring the resistance between it and a cold-water pipe
with an ohmmeter. The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60- to 100-watt
trouble- light (not a neon lamp) between the hot side of the receptacle
and the retaining screw. Try both slots, if necessary, to locate the hot
side on the line; the lamp should light at normal brilliance if the screw
is at ground potential (see Figure B).
Leakage Test
0.15 μF
Figure A. Using an AC voltmeter to check AC leakage.Figure B. Checking for earth ground.
To Exposed Metal
Parts on Set
Earth Ground
AC
Voltmeter
(0.75V)
Trouble Light
AC Outlet Box
Ohmmeter
Cold-water Pipe
KDL-32L4000/37L4000
10
KDL-32L4000/37L4000
SELF-DIAGNOSTIC FUNCTION
IMPORTANT:
The units in this manual DO NOT contain a self-diagnostic function. If an error occurs, the TV will not stay on. It is our recommendation that if a repair
is required for these sets, the technician should bring both the A Board and the G Board to the customer location.
Control Buttons
TIMERSTANDBYPOWER
Description of LED Indictors
The units in this manual DO NOT contain a self-diagnostic function.
Self Diagnosis
Supported model
KDL-32L4000/37L4000
11
1-1. REAR COVER REMOVAL
NOTE: The Rear Cover of both models is attached to the Bezel Assembly with 4 small tabs.
Use caution when removing the Rear Cover not to damage these tabs.
1
Remove 6 screws from terminals, +BVTP 3X12 TYPE2 IT-3
2
Remove 3 screws, +PSW M4X8 (KDL-32L4000 ONLY)
Remove 4 screws, +PSW M5X8 (KDL-37L4000 ONLY)
3
Remove 2 screws, +PSW M5X12 (KDL-37L4000 ONLY)
4
Remove 17 screws +BVTP2 4X16(KDL-32L4000 ONLY),
18 screws +BVTP2 4X16 (KDL-37L4000 ONLY)
KDL-32L4000/37L4000
SECTION 1: DISASSEMBLY
Tab Inserts
Rear Cover
1
1-2. H1 BOARD REMOVAL
1
Remove from bezel
2
Disconnect 1 connector
3
Remove 5 screws, +B 2X6 TYPE 2
4
Remove 1 screw, +PSW M3X5 and release Earth Connector
(KDL-32L4000 ONLY)
Remove 1 screw, +BVST 3X8 and release Earth Connector
(KDL-37L4000 ONLY)
4
1
4
2
3
Button Bracket
Button
H1 Board
Bezel
2
3
KDL-32L4000/37L4000
12
1-3. A BOARD AND G BOARD REMOVAL
1
Remove 4 screws +BVST 3X8 (KDL-32L4000 ONLY),
12 screws +BVST 3X8 (KDL-37L4000 ONLY),
2
Remove 2 screws, 4/40 UNC (HEX)
3
Remove 2 screws, +PSW M3X5
4
Remove Hexagon Nut from tuner
5
Remove 6 screws, +BVST 3X8
6
Disconnect 7 connectors
7
Remove 3 screws from Main Bracket, +BVST 3X8 (KDL-37L4000 ONLY)
8
Remove 2 screws from Main Bracket, +PSW M3X5 (KDL-32L4000 ONLY)
9
Remove 1 screw, +BVTP2 4X16
10
Remove 2 screws from Main Bracket, +BVST 3X8 (KDL-32L4000 ONLY)
11
Disconnect 4 connectors
12
Remove 4 screws, +BVST 3X8
KDL-32L4000/37L4000
Bezel
Main Bracket
1-4. TABLE-TOP STAND ASSEMBLY AND
☛
UNDER COVER REMOVAL
1
Remove3 screws, +PSW M5X16
2
Remove 1 screw, +BVTP2 4X16
Under Cover
G Board
12
10
11
6
8
7
5
1
Table-Top Stand Assembly
2
9
4
Side Bracket
A Boar d
Main Shield
1
2
3
KDL-32L4000/37L4000
Bottom Bracket
13
1-5. AC INLET AND BRACKET REMOVAL
1
Remove 1 screw, +PSW M4X6
2
Remove 2 screws, KTT 3X10 (S TYPE)
3
Remove 1 screw, +BVST 3X8
KDL-32L4000/37L4000
AC Bracket
3
2
AC Inlet
1
Earth Terminal
Bottom Bracket
1-6 UNDER BAR, H2 BOARD (IR), H3 BOARD (LED) REMOVAL
1
Remove 2 screws, +BVTP2 4X16
2
Remove 2 screws, +BVTP 3X8 TYPE2 IT-3
3
Disconnect 1 connector
4
Disconnect 1 connector
5
Remove 1 screws, +BVTP 3X8 TYPE2 IT-3
H2 Board (IR)
5
H3 Board (LED)
4
3
1
1-7. LOUDSPEAKERS REMOVAL
Under Bar
1
2
Speakers
1
Remove 3 screws from each loudspeaker, +BVTP2 4X16
KDL-32L4000/37L4000
1
14
1-8. STRUCTURAL FRAMES AND BRACKETS REMOVAL (KDL-32L4000 ONLY)
1
Remove 4 screws from both Top Vesa Bracket and Bottom Vesa Bracket, +PSW M4X8
2
Top Frame (L) and Top Frame (R) Removal
Remove 2 screws from Bezel and each Top Frames, +BVTP2 4X16
Remove 1 screw from Panel and each Top Frames, +PSW M4X6
3
Side Bracket (L) Removal
Remove 2 screws from Bezel and Side Bracket (L), +BVTP2 4X16
Remove 2 screws from Panel and Side Bracket (L), +PSW M4X8
4
Main Frame (L) and Main Frame (R) Removal
Remove 1 screw from Bezel and each Main Frames, +BVTP2 4X16
Remove 1 screw from Panel and each 32-Main Frames, +PSW M4X6
Remove 2 screws from Bottom Frame and each 32-Main Frames, +PSW M4X8
5
Bottom Frame Removal
Remove 1 screw from Bezel and Bottom Frame, +BVTP2 4X16
Remove 4 screws from Panel and Bottom Frame, +PSW M4X6
6
Side Bracket (R) Removal
Remove 3 screws from Bezel and Side Bracket (R), +BVTP2 4X16
Remove 2 screws from Panel and Side Bracket (R), +PSW M4X8
1
1
KDL-32L4000/37L4000
Side Bracket (L)
2
Top Frame (L)
Vesa (Bottom)
Main Frame (L)
4
Bottom Frame
3
Vesa (Top)
Main Frame (R)
4
5
KDL-32L4000/37L4000
2
Top Frame (R)
6
Side Bracket (R)
15
1-9. STRUCTURAL FRAMES AND BRACKETS REMOVAL (KDL-37L4000 ONLY)
1
Remove 4 screws from Top Vesa Brackets, +PSW M4X8
2
Remove 6 screws from Bottom Vesa Brackets, +PSW M4X8
3
Top Frame (L) and Top Frame (R) Removal
Remove 2 screws from Bezel and each Top Frames, +BVTP2 4X16
Remove 1 screw from Panel and each Top Frames, +PSW M4X8
4
Side Bracket (L) Removal
Remove 2 screws from Bezel and Side Bracket (L), +BVTP2 4X16
Remove 2 screws from Panel and Side Bracket (L), +PSW M4X8
5
Main Frame (L) and Main Frame (R) Removal
Remove 1 screw from Bezel and each Main Frames, +BVTP2 4X16
Remove 3 screws from each 37-Main Frames, +PSW 5X8
6
Bottom Frame Removal
Remove 4 screws from Bezel and Bottom Frame, +BVTP2 4X16
7
Side Bracket (R) Removal
Remove 2 screws from Bezel and Side Bracket (R), +BVTP2 4X16
Remove 2 screws from Panel and Side Bracket (R), +PSW M4X8
NEVER REMOVE THE
SCREWS SECUR ING THE
PLASTIC STRIP HOLDING
THE LAMP SOCKETS
DAMAGE TO TH E
BACKLIGHT TUBES W ILL
!
.
OCCUR!
Plastic Strip
holding
Lamp Socket
Inverter Board
KDL-32L4000/37L4000
SHIELD REMOVAL
END VIEW
SOCKET
BACKLIGHT
REMOVE
CONNECTOR AND
PULL BOARD TO
THE RI GHT
INVERTER BOARD REMOVAL
Only remove the screws securing the inverter
cover which may be metal or plastic. The
remaining plastic strip contains sockets for the
fluorescent backlights and should never be
loosened. The backlights will pop out of the
sockets and/or break the backlight requiring a
LCD panel replacement. The example shown
is a 32” model but applies to all models.