Sony KDL-32EX40B, KDL-40EX40B Schematic

Page 1
SERVICE MANUAL
SERVICE MANUAL
AZ1-BD Chassis
ORIGINAL MANUAL ISSUE DATE: 3/2010
Version Date Subject
1.0 3/24/2010 No revisions or updates
LCD Digital Color TV
9-888-304-01
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SERVICE MANUAL
SERVICE MANUAL
AZ1-BD Chassis
Self Diagnosis
Supported model
LCD Digital Color TV
9-888-304-01
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MODEL LIST

MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION
KDL-32EX40B RM-YD041 US
KDL-40EX40B RM-YD041 US
KDL-32EX40B RM-YD041 CND
KDL-40EX40B RM-YD041 CND
9-888-304-01
Page 4

TABLE OF CONTENTS

Specifi cations..................................................................................................................................................................................1
Warnings and Cautions ..................................................................................................................................................................3
Safety-Related Warning ..................................................................................................................................................................6
Safety Check-Out ............................................................................................................................................................................7
Self Diagnosis Functions ...............................................................................................................................................................9
SEC 1. Disassembly/Part Number Information ..........................................................................................................................13
1-1. Table-Top Stand Assembly Removal .............................................................................................................................13
1-2. Rear Cover, Under Cover and Vesa Brackets Removal ................................................................................................14
1-3. Speaker Brackets, Loudspeakers and HLR Board Removal.........................................................................................15
1-4. BDP Unit, HI Board, G1HS/G3E (Power) Boards, BAL Board and LCD Panel Removal ..............................................16
1-5. Cleaning the LCD Panel ................................................................................................................................................17
1-6. Screw Legend................................................................................................................................................................17
1-7. Connectors ....................................................................................................................................................................18
1-7-1. KDL-32EX40B Only ................................................................................................................................................................... 18
1-7-2. KDL-40EX40B Only ................................................................................................................................................................... 18
1-8. Accessories and Packaging ..........................................................................................................................................19
1-9. Miscellaneous ................................................................................................................................................................19
1-10. Remote Commander .....................................................................................................................................................19
SEC 2. Service Adjustments ........................................................................................................................................................20
2-1. Accessing Service Adjustment Mode ............................................................................................................................20
2-1-1. Viewing the Service Menus ........................................................................................................................................................ 21
2-1-2. Using the Remote Commander to View or Change Service Data ............................................................................................. 21
KDL-32EX40B/40EX40B i
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TABLE OF CONTENTS
2-2. Adjustments After Replacing the BAL Board or LCD Panel ..........................................................................................22
2-2-1. Updating the Software ............................................................................................................................................................... 22
2-2-2. Selecting the Model ................................................................................................................................................................... 22
2-2-3. Setting the Destination ............................................................................................................................................................... 23
2-2-4. Verifying the Model and Panel Information ................................................................................................................................ 24
2-2-5. Reconnecting All Cables ............................................................................................................................................................ 25
2-3. Viewing the Blu-ray Service Mode Menu .......................................................................................................................25
2-4. White Balance Adjustments ...........................................................................................................................................26
2-5. Resetting the TV to Factory Condition ...........................................................................................................................27
2-5-1. Resetting the TV to Factory Condition Using Service Mode ...................................................................................................... 27
SEC 3. Diagrams ...........................................................................................................................................................................28
3-1. Circuit Boards Location .................................................................................................................................................28
3-2. Block Diagram ...............................................................................................................................................................29
KDL-32EX40B/40EX40B ii
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SPECIFICATIONS

Model name KDL- 40EX40B 32EX40B System
Television system NTSC: American TV standard
Channel coverage Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69
Panel system LCD (Liquid Crystal Display) Panel
Speaker output 10 W + 10 W
ATSC (8VSB terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Analog Cable: 1 - 135 / Digital Cable: 1 - 135
Input/Output jacks
CABLE/ANTENNA 75-ohm external terminal for RF inputs
VIDEO IN 1/2 VIDEO / AUDIO
COMPONENT IN 1/2 YP
HDMI IN 1/2/3 HDMI: Video: 480i, 480p, 720p, 1080i, 1080p, 1080/24p
AUDIO OUT 500 mVrms (typical)
DIGITAL AUDIO OUT (OPTICAL)
PC/HDMI 1 AUDIO INPUT Stereo mini jack
LAN
USB/DLNA Refer to the i-Manual for supported format.
*1 For LAN connections, use a Category 7 10BASE-T/100BASE-TX cable (not supplied).
BPR (Component Video) /
Signal format: 480i, 480p, 720p, 1080i, 1080p / AUDIO
HDMI: Audio: Two channel linear PCM 32, 44.1 and 48 kHz,
16, 20 and 24 bits, Dolby Digital
AUDIO (HDMI IN 1)
PCM/Dolby Digital/DTS Digital
BGR golana ,nip-51 bus-DNI CP
10BASE-T/100BASE-TX connector (Connection speed may differ depending on the network environment.
10BASE-T/100BASE-TX communication rate and communication quality are not guaranteed for this TV.)*
1
DC output: 5 V 500 mA Max
Licensing Information
Macintosh is a trademark of Apple Inc., registered in the U.S. and other countries.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing, LLC.
Fergason Patent Properties, LLC: U.S. Patent No. 5,717,422 U.S. Patent No. 6,816,141
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
In the United States, TV Guide and TV Guide On Screen are regis tered trademarks of TV Guide Entertainment Group, Inc. and/or its subsidiaries or affiliates, and are used under a license by Gemstar-TV Guide International, Inc. and/or its subsidiaries. In Canada, TV Guide is a registered mark of Transcontinental Inc., and is used unde r a license by Gemstar-TV Guide International, Inc. and/or its subsidiaries.
The TV Guide On Screen system is manufactured under license from Gemstar­TV Guide International, Inc. and/or its subsidiaries.
The TV Guide On Screen system is protected by one or more of the following United Stat es patents 6,498,895; 6,850,693; 6,396,546; 5,940,073; 6,239,794 to Gemsta r-TV Guide International, Inc. and/or its subsidiaries.
Gemstar-TV Guide International, Inc. and/or its related affiliates are not in any way liable
)yromem BSU eht gnitcennoc roF( tols yromem lanretxETXE
for the accuracy or availability of the program schedule information or other data in the TV Guide On Screen system and cannot guarantee servi ce availability in your are a. In no event shall Gemstar-TV Guide International, Inc. and/or its related affiliates be liable for any damages in connection with the accuracy or availability of the program schedule information or other data in the TV Guide On Screen system.
“BRAVIA” and , S-Force, Motionflow, BRAVIA Sync, and are trademarks or registered marks of Sony Corporation.
“XrossMediaBar” is a trademark of Sony Corporation. “XMB” is a trademark of Sony Corporation and Sony Computer Entertainment Inc.
“PlayStation” is a registered trademark and “PS3” is a trademark of Sony Computer Entertainment Inc.
®
DLNA
, the DLNA Logo and DLNA CERTIFIED™ are trademarks, service marks, or certification marks of the Digital Living Network Alliance.
“Blu-ray Disc”, “Blu-ray” and “Blu-ray Disc” logo are trademarks of Blu-ray Disc Association.
is a trademark of DVD Format/Logo
Licensing Corporation.
“AVCHD” and the “AVCHD” logo are trademarks of Panasonic Corporation and Sony Corporation.
Java and all Java-based t rademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
“BD-LIVE,” “BD-LIVE” logo, and “BONUSVIEW” are trademarks of Blu-ray Disc Association.
Manufactured under license under U.S. Patent #’s: 5,451,942; 5, 956,674; 5,974,380; 5,978,762; 6,4 87,535 & other U.S. and worldwide patents issued & pending. DTS and DTS 2.0 + Digital Out are registered trademarks and the DTS logos and Symbol are trademarks of DTS, Inc. © 1996-2008 DTS, Inc. All Rights Reserved.
Your BRAVIA TV is ENERGY STAR in the “Home” mode. It meets strict energy efficiency guidelines set by the U.S. Envir onmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of these government agencies, designed to promote en ergy efficient products and practices.
Changes to certain features, se ttings, and functionalities of this TV (i.e. TV Guide, Picture/Sound, Light Sensor, Power Savings) can increase or change the power consumption.
Depending upon such changed settings, the power consumption may exceed the limits required for the ENERGY STAR qualification in the “Home” mode.
®
qualified
KDL-32EX40B/40EX40B 1
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SPECIFICATIONS
Model name KDL- 40EX40B 32EX40B
Power and others
Power requirement 110 V - 240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz)
Power consumption
in use
2
in DAM*
(You may hear a clicking noise during the download but this is normal.)
BD Wavelength: 400 - 410 nm
Power: Max 20 mW
DVD Wavelength: 650 - 663 nm
Power: Max 7 mW
CD Wavelength: 770 - 800 nm
Power: Max 7 mW
Screen size (inches measured diagonally)
play resolution
Dis
Speaker Full range with speaker (mm)
Dimensions with stand (mm)
Supplied accessories
Optional accessories Connecting cables / Support Belt Kit / Wall- Mount Bracket / USB Wireless LAN Adapter (UWA-BR100)
*2 Download Acquisition Mode (DAM) is used for software updates and/or collecting data for TV Guide On Screen.
• Optional accessories availability depends on its stock.
• Design and specifications are subject to change without notice.
box (2) (inches)
without stand (mm)
wall-mount hole pattern (mm)
wall-mount screw size (mm)
1,920 dots (horizontal) × 1,080 lines (vertical)
45 × 160
13
1
/16 × 5 1/8
992 × 636 × 280 39 1/8 × 25 1/8 × 11 1/
(inches)
992 × 598 × 116
(inches)
39 1/8 × 23 5/8 × 4 5/
See “Checking the accessories”
cudnocimeS :epyTresaL tor, continuous
8
8
(length: refer to Screws for Wall-Mount Bracket)
W 821W 671
W 31W 31
45 × 160
13
1
/16 × 5 1/8
800 × 534 × 250 31 1/2 × 21 1/8 × 9 7/
800 × 497 × 113 31 1/2 × 19 5/8 × 4 1/
002 × 002003 × 003
M6
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7.42/2.113.33/1.51).bl(/)gk( dnats tuohtiw
W 21.0 naht sseLW 21.0 naht sseLybdnats ni
)ssalc 23( sehcni 5.13sehcni 04
8
2
Checking the accessories
Table-Top Stand (1)* Fixing screws for Table-Top Stand (M5 × 16) (4) Assembling Screws for Table-Top Stand (M5 × 16) (4) Remote control (1)* Size AAA batteries (2)
*1 Assembling the Table-Top Stand is required.
Refer to other leaflet to assemble the Table-Top Stand.
*2 Please refer to the model name printed on the
remote control.
1
2
Screws for Wall-Mount Bracket
• Be sure to use the screws supplied with the Wall-mount bracket when attaching the mounting hooks to the TV set. The supplied screws are designed so that they are 8 mm to 12 mm in length when measured from the attaching surface of the mounting hook. The diameter and length of the screws differ depending on the Wall-mount bracket model. Use of screws other than those supplied may result in internal damage to the TV set or cause it to fall, etc.
8-12 mm
Screw (supplied with the Wall-mount bracket)
Mounting Hook
Hook attachment on rear of TV set
KDL-32EX40B/40EX40B 2
Page 8

WARNINGS AND CAUTIONS

CAUTION
These servicing instructions are for use by qualifi ed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualifi ed to do so.
CARRYING THE TV
• Carry the TV with the adequate number of people; larger size TVs require two or more people.
• Correct hand placement while carrying the TV is very important for safety and to avoid damage.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver is directly connected to the AC power line.
! SAFETY-RELATED COMPONENT WARNING!!
Components identifi ed by shading and ! mark on the exploded views are critical for safe operation. Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential that all critical parts be replaced only with the part number specifi ed in this manual to prevent electric shock, fi re, or other hazard. Circuit adjustments that are critical for safe operation are identifi ed in this manual. Follow these procedures whenever critical components are replaced or improper operation is suspected.
NOTE: Do not modify the original design without obtaining written permission from the manufacturer or you will void the original parts and labor guarantee.
KDL-32EX40B/40EX40B 3
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ATTENTION!!
Ces instructions de service sont à l’usage du personnel de service qualifi é seulement. Pour prévenir le risque de choc électrique, ne pas faire l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifi é faire ainsi.
POUR TRANSPORTER LE TÉLÉVISEUR
• Transportez le téléviseur avec le nombre de personnes approprié ; un téléviseur de grande taille doit être transporté par au moins deux personnes.
• Lors du transport du téléviseur, l’emplacement des mains est très important pour votre sécurité, ainsi que pour éviter de causer des dommages.
ALERTE!!
Afi n d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout dépannage. Le chássis de ce récepteur est directement raccordé à l’alimentation du secteur.
WARNING AND CAUTIONS
! ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!
Les composants identifi es par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de pieces sont d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel. Suivre ces procedures lors de chaque remplacement de composants critiques, ou lorsqu’un mauvais fonctionnement suspecte.
KDL-32EX40B/40EX40B 4
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SAFETY INFORMATION ABOUT BUILT-IN BD PLAYER
WARNING AND CAUTIONS
• The use of optical instruments with this product will increase eye hazard. As the laser beam used in this built-in BD player is harmful to eyes, do not attempt to disassemble the cabinet. Refer servicing to qualified personnel only.
This label is located on the laser protective housing inside the enclosure.
This appliance is classified as a CLASS 1 LASER product. The CLASS 1 LASER PRODUCT MARKING is located on the laser protective housing inside the enclosure.
• To keep the disc clean, handle the disc by its edge. Do not touch the surface. Dust, fingerprints, or scratches on the disc may cause it to malfunction.
• Do not use the following discs.
A lens cleaning disc.A disc that has a nonstandard shape (e.g.,
card, heart).
A disc with a label or sticker on it.
A disc that has cellophane tape or sticker
adhesive on it.
• Do not resurface the playing side of a disc to remove surface scratches.
• When ejecting a disc from the built-in BD player by pressing Z on the TV, be sure to take out the disc from the disc slot. Do not leave the disc in the disc slot.
• Eject and take out the disc from the disc slot and turn off the TV when not using the TV.
• Do not expose the disc to direct sunlight or heat sources such as hot air ducts, or leave it in a car parked in direct sunlight as the temperature may rise considerably inside the car.
• After playing, store the disc in its case.
• Clean the disc with a cleaning cloth. Wipe the disc from the center out.
• Do not use solvents such as benzine, thinner, commercially available disc/lens cleaners, or anti-static spray intended for vinyl LPs.
• If you have printed the disc’s label, dry the label before playing.
• Do not force a disc into the disc slot. When there is already a disc inside the built-in BD player, trying to insert another disc may cause malfunction.
• Sound may jump or picture distortion may occur if a lens is dirty with dust. For repair, contact Sony Customer Support
KDL-32EX40B/40EX40B 5
Page 11

SAFETY-RELATED WARNING

USE CAUTION WHEN HANDLING THE LCD PANEL
When repairing the LCD panel, be sure you are grounded by using a wrist band.
When installing the LCD panel on a wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1) Do not press on the panel or frame edge to avoid the risk of electric shock.
2) Do not scratch or press on the panel with any sharp objects.
3) Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4) Do not expose the LCD panel to direct sunlight.
5) Avoid contact with water. It may cause a short circuit within the module.
6) Disconnect the AC power when replacing the backlight (CCFL) or inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms.)
7) Always clean the LCD panel with a soft cloth material.
8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10) During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth.
KDL-32EX40B/40EX40B 6
Page 12

SAFETY CHECK-OUT

After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement.
0.15 μF
To Exposed Metal Parts on Set
AC Voltmeter (0.75V)
5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below.
Figure A. Using an AC voltmeter to check AC leakage.
Earth Ground
KDL-32EX40B/40EX40B 7
Page 13
LEAKAGE TEST
The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA(500 microamperes). Leakage current can be measured by any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers’ instructions to use these instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM or battery­operated AC voltmeter. The “limit” indication is 0.75 V, so analog meters must have an accurate low voltage scale.
SAFETY CHECK-OUT
Trouble Light
AC Outlet Box
Ohmmeter
The Simpson’s 250 and Sanwa SH-63TRD are examples of passive VOMs
that are suitable. Nearly all battery-operated digital multimeters that have a 2 VAC range are suitable (see Figure A).
Cold-water Pipe
HOW TO FIND A GOOD EARTH GROUND
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also at earth ground.
If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60-to 100-watt trouble-light (not a neon lamp) between the hot side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B).
KDL-32EX40B/40EX40B 8
Figure B. Checking for earth ground.
Page 14

SELF DIAGNOSIS FUNCTIONS

SELF DIAGNOSIS FUNCTION
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to fl ash. The number of times the LED fl ashes translates to a probable source of the problem. A defi nition of the STANDBY LED fl ash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will fl ash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the fi rst of the problem areas. Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
Self Diagnosis
Supported model
Diagnostic Item
Diagnostic Item
RGB_SEN RGB Sensor ACK Error NA NA
MAIN_POWER Main Power Over Voltage Protection 2
DC_ALERT DC Alert AUD_PROT Audio Error Detection DTT-WDT DTT Error BALANCER Panel Balancer Error 4 BAL Board HFR ERR HFR Error TCON ERR TCON Error P_ID_ERR Panel ID NVM Error
BACKLITE Backlight Error 6
TEMP_ERR Temperature Error BAL Board FAN_ERR Not Used NA RESERVED Not Used 10 NA RESERVED Not Used 11 NA
Description
Number of times Standby
LED blinks
3
5
7
Possible Location
BAL Board
G1HS (Power) Board (KDL-32EX40B Only)
G3E (Power) Board (KDL-40EX40B Only)
BAL Board
G1HS (Power) Board (KDL-32EX40B Only)
G3E (Power) Board (KDL-40EX40B Only)
BAL Board LCD Panel
TCON Control MT Board
BAL Board LCD Panel
KDL-32EX40B/40EX40B 9
Page 15
STANDBY LED FLASH COUNT
SELF DIAGNOSIS FUNCTIONS
2 times
5 times
Ambient Sensor/
(IR) Infrared Receiver
Picture Off /
Timer LED
Standby LED
Power LED
LED ON 0.3 sec.
LED OFF 0.3 sec.
LED OFF
3 sec.
KDL-32EX40B/40EX40B 10
Page 16
VIEWING THE SELF CHECK DIAGNOSTIC LIST
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confi rmed, it is possible to bring up past occurrences of a failure for confi rmation on the Self Check diagnostic screen:
1. TV must be in standby mode. (Power off).
2. Press the following buttons on the Remote Commander within a second of each other:
SELF DIAGNOSIS FUNCTIONS
DISPLAY
Channel 5 Volume -
* NOTE: This differs from accessing Service Adjustments Mode (Volume +)
SELF CHECK
000 RGB_SEN 002 MAIN_POWE
003 DC_ALERT1 003 AUD_PROT 003 DTT_WDT 004 BALANCER 005 HFR_ERR 005 TCON_ERR 005 P_ID_ERR
006 BACKLITE 007 TEMP_ERR
007 FAN_ERR
010 RESERVED
011 RESERVED
12345-00333-0678912345-00333-06789--
-------------- -------------- -------------- 00 0501210811 0412311234 0311111825 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
-------------- -------------- -------------- 00
POWER
.
Error count (00-99)
Error count (00-99)
Error history (Last failure time beforehand)
Error history (Last failure time beforehand)
Error history (Failure time before last)
Error history (Failure time before last)
Error history (The last failure time)
Error history (The last failure time)
Item name
Item name
STBY LED flash time
STBY LED flash time
Panel operation time by hour (MAX:65535)
Panel operation time by hour (MAX:65535)
Boot count (MAX:65535)
Boot count (MAX:65535)
Total operation time by hour (MAX:65535)
Total operation time by hour (MAX:65535)
KDL-32EX40B/40EX40B 11
Page 17
SELF DIAGNOSIS FUNCTIONS
CLEARING THE SELF CHECK DIAGNOSTIC LIST
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen after you have completed the repairs to be sure you have cleared the result display to “0”.
1. To clear the Error history and Error count: Press the Channel 8 Channel 0.
2. To clear the Panel operation time: Press the Channel
7
Channel 0.
EXITING THE SELF CHECK DIAGNOSTIC SCREEN
1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
KDL-32EX40B/40EX40B 12
Page 18

SEC 1. DISASSEMBLY/PART NUMBER INFORMATION

1-1. TABLE-TOP STAND ASSEMBLY REMOVAL

A
Remove 4 screws from Table-Top Stand Assembly
B
Lift up TV set to detach from Table-Top Stand Assembly
Components not identifi ed by a part number or description are not stocked because they are seldom required for routine service.
NOTE: The components identifi ed by shading and ! mark are critical for safety. Replace only with part number specifi ed.
The component parts of an assembly are indicated by the reference numbers in the far right column of the parts list and within the dotted lines of the diagram.
NOTE: Les composants identifi es per un trame et une marque ! sont critiques pour la securite. Ne les remplacer que par une piece portant le numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain confi dential information. Specifi c instructions must be adhered to whenever these components are repaired and/or replaced. See Appendix A: Encryption Key Components in the back of this manual.
Items marked with an asterisk are not stocked since
*
they are seldom required for routine service. Expect some delay when ordering these components.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
1
A
B
2
3
4
5
C
Gently place the TV set face down onto a soft cloth
C
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
4 2-580-608-01 SCREW, +PSW M5X16 (SCREWS TO ATTACH NECK TO BASE) 5 2-580-608-01 SCREW, +PSW M5X16 (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) For product protection and safety reasons, Sony strongly recommends that you use the screws provided with the TV
CAUTION: These screws cannot be used to secure the TV to
the Wall Mount Brackets
2-580-608-01 SCREW, +PSW M5X16
Soft Cloth
1 X-2514-980-1 BASE (M3) ASSEMBLY (KDL-32EX40B ONLY) 1 X-2514-982-1 BASE (L3) ASSEMBLY (KDL-40EX40B ONLY) 2 X-2546-540-1 COVER (M3) ASSEMBLY
3 4-158-349-01 NECK (M3) (KDL-32EX40B ONLY) 3 4-158-350-01 NECK (ML3) (KDL-40EX40B ONLY)
KDL-32EX40B/40EX40B 13
Page 19
DISASSEMBLY/PART NUMBER INFORMATION

1-2. REAR COVER, UNDER COVER AND VESA BRACKETS REMOVAL

A
Remove screws from Rear Cover
10 from KDL-32EX40B Only
8 from KDL-40EX40B Only
B
Remove 2 screws from Rear Cover Bottom-Center (KDL-40EX40B Only)
C
Remove 2 screws from Rear Cover Top-Center
D
Remove 1 screw from Terminal position
E
Remove 1 screw from Side Jack position
F
Lift up Rear Cover from bottom to remove from Bezel
G
Disconnect Power Cord from G1HS/G3E (Power) Boards and detach from Under Cover
H
Remove 1 screw from Under Cover to detach from Bottom Frame
I
Slide-out Vesa Brackets to remove from Rear Cover
J
Slide Disc Slot Cover to left-
side to detach from BDP Unit
K
Disconnect 1 connector and
slide Switch Unit to left-side to detach from Base Bracket
NOTE: The components identifi ed by shading and ! mark are critical for safety. Replace only with part number specifi ed.
NOTE: Les composants identifi es per un trame et une marque ! sont critiques pour la securite. Ne les remplacer que par une piece portant le numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain confi dential information. Specifi c instructions must be adhered to whenever these components are repaired and/or replaced. See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
53
54
52
NOTE: The Vesa Brackets are not
included with the Rear Cover and must be reattached to the replacement Rear Cover
H
G
I
F
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
J
K
C
B
KDL-32EX40B Only KDL-40EX40B Only
A
KDL-32EX40B Only KDL-40EX40B Only
E
D
51 4-165-191-01 REAR COVER (32) (KDL-32EX40B ONLY) 51 4-165-991-01 REAR COVER (40) (KDL-40EX40B ONLY) 52 3-297-324-02 COVER, ECS
53 4-166-138-01 COVER, UNDER (32) (KDL-32EX40B ONLY) 53 4-166-136-01 COVER, UNDER (37) (KDL-40EX40B ONLY)
55
56
51
54 4-168-272-01 BRACKET, VESA (S) 55 4-166-777-01 COVER, DISC SLOT 56 1-487-802-11 SWITCH UNIT
2-580-640-01 SCREW, +BVTP 4X16 TYPE2 IT-3 2-580-595-01 SCREW, +PSW M3X12
(KDL-32EX40B ONLY)
7-685-648-79 SCREW, +BVTP 3X12 TYPE2 IT-3
4-159-298-01 SCREW, +PSW M4X10
KDL-32EX40B/40EX40B 14
Page 20
DISASSEMBLY/PART NUMBER INFORMATION

1-3. SPEAKER BRACKETS, LOUDSPEAKERS AND HLR BOARD REMOVAL

A
Remove 1 screw from Speaker Bracket-R to remove from Bezel
B
Remove 2 screws from Loudspeaker to remove from Speaker Bracket-R
C
Remove 1 screw from Speaker Bracket-L to remove from Bezel
D
Remove 2 screws from Loudspeaker to remove from Speaker Bracket-L
E
Disconnect 1 connector from HLR Board, then release clips and lift up to detach from LED Guide
NOTE: The components identifi ed by shading and ! mark are critical for safety. Replace only with part number specifi ed.
NOTE: Les composants identifi es per un trame et une marque ! sont critiques pour la securite. Ne les remplacer que par une piece portant le numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain confi dential information. Specifi c instructions must be adhered to whenever these components are repaired and/or replaced. See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
104
101
D
C
B
A
E
101
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
101 1-858-364-22 LOUD SPEAKER 102 4-166-134-01 BRACKET, SP (32R) (KDL-32EX40B ONLY) 102 4-166-132-01 BRACKET, SP (40R) (KDL-40EX40B ONLY)
103 4-166-133-01 BRACKET, SP (32L) (KDL-32EX40B ONLY) 103 4-166-131-01 BRACKET, SP (40L) (KDL-40EX40B ONLY)
102
104 A-1753-637-A HLR BOARD, MOUNTED
2-580-640-01 SCREW, +BVTP 4X16 TYPE2 IT-3
7-685-648-79 SCREW, +BVTP 3X12 TYPE2 IT-3
103
KDL-32EX40B/40EX40B 15
Page 21
DISASSEMBLY/PART NUMBER INFORMATION
1-4. BDP UNIT, HI BOARD, G1HS/G3E (POWER) BOARDS, BAL BOARD
AND LCD PANEL REMOVAL
A
Press down on Panel Support and slide-out to remove from Bezel
B
Slide Side Jack Bracket to right-side of BAL Board to detach from position
C
Remove 4 screws from BAL Board
D
Disconnect 7 connectors from BAL Board
E
Remove 4 screws from G1HS/G3E (Power) Boards
F
Disconnect 3 connectors from G1HS/G3E (Power) Boards
G
Remove 4 screws from Left and Right G-Frames to detach from Panel
(KDL-32EX40B Only)
Remove 2 screws from Bottom Frame to detach from Panel
(KDL-40EX40B Only)
H
Remove 2 screws from Bottom Frame to detach from Bezel
(KDL-40EX40B Only)
I
Disconnect 6 connectors from BDP Unit
J
Remove 2 screws from BDP Unit
Bracket to detach from Base Bracket
A
NOTE: The components identifi ed by shading and ! mark are critical for safety. Replace only with part number specifi ed.
NOTE: Les composants identifi es per un trame et une marque ! sont critiques pour la securite. Ne les remplacer que par une piece portant le numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain confi dential information. Specifi c instructions must be adhered to whenever these components are repaired and/or replaced. See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
152
151
153
154
155
K
Remove 3 screws from HI Board to
detach from Base Bracket
L
Disconnect 8 connectors from HI
Board
M
Remove 4 screws from Base
Bracket to detach from Panel
N
Carefully Lift up Panel to remove
from Bezel
Base Bracket
B
C
158
D
E
N
F
G
M
H
L
K
J
I
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
151 X-2547-836-1 BEZEL ASSEMBLY (SAX32 DS) (KDL-32EX40B ONLY) 151 X-2547-837-1 BEZEL ASSEMBLY (SAX40 DS) (KDL-40EX40B ONLY)
152 4-166-126-11 SUPPORT, PANEL (KDL-32EX40B ONLY) 152 4-166-126-01 SUPPORT, PANEL (KDL-40EX40B ONLY) 153 NA LCD PANEL FOR ALL LCD PANEL PART NUMBER INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL 154 4-166-286-01 BRACKET, SIDE JACK
NOTE: For BAL Board replacement, please refer to section 2-2. Setting the Destination after Replacing the BAL Board or LCD Panel. NOTE: Final software is not installed on this BAL Board. Install the update after replacing this board using the instructions provided with the software. 156 1-474-209-11 G1HS BOARD, COMPLETE (KDL-32EX40B ONLY) 156 1-474-210-11 G3E BOARD, COMPLETE (KDL-40EX40B ONLY)
158 A-1743-521-A HI BOARD, MOUNTED
2-580-640-01 SCREW, +BVTP 4X16 TYPE2 IT-3
157
155 A-1772-835-A BAL BOARD, COMPLETE
157 A-1769-950-C BDP UNIT, COMPLETE
2-580-592-01 SCREW, +PSW M3X8 4-159-298-01 SCREW, +PSW M4X10
156
KDL-32EX40B/40EX40B 16
Page 22
DISASSEMBLY/PART NUMBER INFORMATION

1-5. CLEANING THE LCD PANEL

CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock.
Clean the cabinet of the TV with a dry soft cloth.
ipe the LCD screen gently with a soft cloth.
W
Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm
water.
If using a chemically pretreated cloth, please follow the instruction provided on the package.
Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
Periodic vacuuming of the ventilation openings is recommended to ensure the proper ventilation.

1-6. SCREW LEGEND

KDL-32EX40B
P/N DISCRIPTION REMARKS TOTAL
2-580-640-01 SCREW, +BVTP 4X16 TYPE2 IT-3 RC(10), SPKR BRKT-L(1), SPKR BRKT-R(1) 12
Š
2-580-595-01 SCREW, +PSW M3X12 RC TOP-CENTER(2) 2
š
7-685-648-79 SCREW, +BVTP 3X12 TYPE2 IT-3 RC to SIDE JACK(1), RC to TRMNL AREA(1), SPKR-L(2), SPKR-R(2) 6
Ť
2-580-608-01 SCREW, +PSW M5X16 TABLE-TOP STAND(4), NECK to BASE(4) 8
ť
2-580-592-01 SCREW, +PSW M3X8 G1HS(4), BAL(4), HI(3), UNIT BRKT(2), BASE BRKT(4) 17
Ū
4-159-298-01 SCREW, +PSW M4X10 UC(1), G FRM(4) 5
Ũ
NOTE: The components identifi ed by shading and ! mark are critical for safety. Replace only with part number specifi ed.
NOTE: Les composants identifi es per un trame et une marque ! sont critiques pour la securite. Ne les remplacer que par une piece portant le numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain confi dential information. Specifi c instructions must be adhered to whenever these components are repaired and/or replaced. See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
KDL-40EX40B
P/N DISCRIPTION REMARKS TOTAL
2-580-640-01 SCREW, +BVTP 4X16 TYPE2 IT-3 RC(8), SPKR BRKT-L(1), SPKR BRKT-R(1), BTM FRM to BEZ(2) 12
Š
2-580-595-01 SCREW, +PSW M3X12 NOT IN THIS MODEL 0
š
7-685-648-79 SCREW, +BVTP 3X12 TYPE2 IT-3 RC to SIDE JACK(1), RC to TRMNL AREA(1), SPKR-L(2), SPKR-R(2) 6
Ť
2-580-608-01 SCREW, +PSW M5X16 TABLE-TOP STAND(4), NECK to BASE(4) 8
ť
2-580-592-01 SCREW, +PSW M3X8 G3E(4), BAL(4), HI(3), UNIT BRKT(2), BASE BRKT(4) 17
Ū
4-159-298-01 SCREW, +PSW M4X10 RC TOP-CENTER(2), RC BTM-CENTER(2), UC(1), BTM FRM(2) 7
Ũ
KDL-32EX40B/40EX40B 17
Page 23
DISASSEMBLY/PART NUMBER INFORMATION

1-7. CONNECTORS

1-7-1. KDL-32EX40B ONLY
CN601
INV
210
SWITCH UNIT
211
BDP
CN1508 CN303
CN006
CN001
CN003CN004
CN008
CN1503
CN002
CN701
CN1201
209
CN009
HI
CN005
208
TCON
207
CN6202
CN6101
206
CN6203
G1HS
CN6201
202
205
203
204
CN2600
CN4300
CN3800
CN2561
CN2602
BAL
CN2403 CN2262
NOTE: The components identifi ed by shading and ! mark are critical for safety. Replace only with part number specifi ed.
NOTE: Les composants identifi es per un trame et une marque ! sont critiques pour la securite. Ne les remplacer que par une piece portant le numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain confi dential information. Specifi c instructions must be adhered to whenever these components are repaired and/or replaced. See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
1-7-2. KDL-40EX40B ONLY
TCON
INV
SWITCH UNIT
261
260
CN601
BDP
CN1508 CN303
CN006
CN001
CN003CN004
CN002
CN008
CN1503
CN701
CN1201
259
CN009
CN005
258
HI
257
CN6402
CN6101
256
CN6403
G3E
CN6401
252
255
253
254
CN2600
CN4300
CN3800
CN2561
CN2602
BAL
CN2403 CN2262
201
SPSP
HLR
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
201 1-910-100-64 HARNESS ASSEMBLY 202 1-910-100-68 CONNECTOR ASSEMBLY 6P 203 1-837-802-11 CORD WITH CONNECTOR (HDMICABLE) 204 1-910-100-65 CONNECTOR ASSEMBLY 15P 205 1-837-707-11 (LVDS) LEAD WIRE WITH CONNECTOR
206 1-910-100-67 CONNECTOR ASSEMBLY 4P 207 1-910-100-66 CONNECTOR ASSEMBLY 14P 208 1-837-820-11 (ETHER) LEAD WIRE WITH CONNECTOR 209 1-910-100-70 CONNECTOR ASSEMBLY 12P 210 1-910-100-71 FFC CONNECTOR ASSEMBLY 5P
211 1-910-100-69 HARNESS ASSEMBLY (BD)
251
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
251 1-910-100-72 HARNESS ASSEMBLY 252 1-910-100-76 CONNECTOR ASSEMBLY 6P 253 1-837-804-11 CORD WITH CONNECTOR (HDMICABLE) 254 1-910-100-73 CONNECTOR ASSEMBLY 15P 255 1-837-708-11 (LVDS) FLEXIBLE FLAT CABLE
256 1-910-100-75 CONNECTOR ASSEMBLY 4P 257 1-910-100-74 CONNECTOR ASSEMBLY 14P 258 1-837-820-11 (ETHER) LEAD WIRE WITH CONNECTOR 259 1-910-100-70 CONNECTOR ASSEMBLY 12P 260 1-910-100-71 FFC CONNECTOR ASSEMBLY 5P
261 1-910-100-69 HARNESS ASSEMBLY (BD)
SPSP
HLR
KDL-32EX40B/40EX40B 18
Page 24
DISASSEMBLY/PART NUMBER INFORMATION

1-8. ACCESSORIES AND PACKAGING

3-299-071-03 FLYER, SAFETY 4-180-189-11 MANUAL, INSTRUCTION (ENGLISH VERSION) 4-180-189-21 MANUAL, INSTRUCTION (FRENCH VERSION) * 4-180-032-11 SUPPLEMENT(STAND INSTALLATION)

1-9. MISCELLANEOUS

! 1-837-452-11 AC POWER SUPPLY CORD WITH CONNECTOR 4-182-211-01 GASKET X-2348-140-3 SUPPORT BELT KIT 7-632-452-24 TAPE (NO.303) 18MMX35M YEL 2-893-754-01 TAPE (LCD) (KDL-40EX40B ONLY)

1-10. REMOTE COMMANDER

1-487-765-11 REMOTE COMMANDER (RM-YD041)
KDL-32EX40B/40EX40B 19
Page 25

SEC 2. SERVICE ADJUSTMENTS

2-1. ACCESSING SERVICE ADJUSTMENT MODE

1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY
Channel 5 Volume +
POWER
DISPLAY
Onscreen cursor and select button
5
VOLUME+
POWER
DIGITAL SERVICE
001 OP 000 VERS ---
<MAIN> <SUB> DM1.301J00AA SM1.010W00AA M2.105C SB1.000W00AA DD1.016J00AA SD1.010W00AA (DM1.3 01J00AA) RF01.05 WP00.521J00AA ID1C117081 ID1C117081 LTY320AB01 PID04020000 WF:2.0.0.99 <BEM> WF:0B BM1.012W00LU Camera FW BB1.000W00LU Camera FW BD1.011J46LUX
---.---------
Sample Service Menu
RM-YD041
KDL-32EX40B/40EX40B 20
Page 26
SERVICE ADJUSTMENTS
2-1-1. VIEWING THE SERVICE MENUS
Use the Remote Commander to view the Digital, Chassis and Sub Service Menus and their options.
3. To display the Service Menu that contains the Category you
want to adjust, press Commander.
DIGITAL SERVICE
001 OP 000 VERS ---
<MAIN> <SUB> DM1.301J00AA SM1.010W00AA M2.105C SB1.000W00AA DD1.016J00AA SD1.010W00AA (DM1.3 01J00AA) RF01.05 WP00.521J00AA ID1C117081 ID1C117081 LTY320AB01 PID04020000 WF:2.0.0.99 <BEM> WF:0B BM1.012W00LU Camera FW BB1.000W00LU Camera FW BD1.011J46LUX
Sample Digital Service Menu
JUMP
press
OPTIONS
or
or
OPTIONS
---.---------
JUMP
on the Remote
Within each Service Menu are Categories and data information.
Item name
Category name
Data
Item number
Category number
CHASSIS SERVICE 000 CXD2813R 000 H_DET_NOSIG_CNT 1
Sample Chassis Service Menu
2-1-2. USING THE REMOTE COMMANDER TO VIEW OR
CHANGE SERVICE DATA
Use the buttons on the Remote Commander to access the Service Menu items and adjust the Data Values.
DISPLAY
Channel 5 Volume +
4. To change the Category,
press
2
to move to the Next Category or
press 5 to go back to the Previous Category.
2
Note: Pressing
or 5 only changes the Categories within
the Service Menu displayed.
5. To change the adjustment item,
press 1 to move to the Next Item or
4
to go back to the Previous Item.
6. To change the Data Value,
press 3 to increase the Data Value or
6
to decrease the Data Value.
7. P r e ss
MUTING
8. To exit service mode, press
then press 0 to Write the changes.
HOME
or turn the TV power off.
POWER
CHASSIS 000 CXD2813R 000 H_DET_NOSIG_CNT 1
KDL-32EX40B/40EX40B 21
Page 27
SERVICE ADJUSTMENTS
2-2. ADJUSTMENTS AFTER REPLACING THE BAL BOARD
OR LCD PANEL
The following procedures must be completed after replacing the BAL Board or the LCD panel.
Update the TV to the latest software version  Select the Model  Select the Destination  Verify model and panel information are correct  Reconnect all cables
2-2-1. UPDATING THE SOFTWARE
After replacing the BAL Board or the LCD Panel, you must update the software to the latest version.
Before you begin
Disconnect all cables (RF, External input, Ethernet, etc.)
from the TV
Instructions for updating the software are included with the software package. After completing the software update, proceed to “Selecting the Model”.
2-2-2. SELECTING THE MODEL
After replacing the BAL Board or LCD Panel, go into Service Mode to set the Model data value.
1. TV must be in standby mode. (Power off).
2. Access Service Mode. Press the following buttons on the Remote Commander
within a second of each other:
DISPLAY
Channel 5 Volume +
3. Display the DIGITAL Service Menu. NOTE: There are 3 Service Menus for this model, DIGITAL,
CHASSIS, and SUB. If the DIGITAL Service Menu is not displayed, press
JUMP
or
OPTIONS
on the Remote
Commander.
DIGITAL S ERVICE
001 OP 000 VERS ---
<MAIN> <SUB> DM1.301J00AA SM1.010W00AA M2.105C SB1.000W00AA DD1.016J00AA SD1.010W00AA (DM1.3 01J00AA) RF01.05 WP00.521J00AA ID1C117081 ID1C117081 LTY320AB01 PID04020000 WF:2.0.0.99 <BEM> WF:0B BM1.012W00LU Camera FW BB1.000W00LU Camera FW BD1.011J46LUX
---.---------
POWER
4. Press 2 to move to the 002 MODEL (Next) category.
KDL-32EX40B/40EX40B 22
Page 28
SERVICE ADJUSTMENTS
䏄䏗䏄䎃䎹䏄䏏䏘䏈
䎦䏒䏇䏈䎃
䎱䏄䏐䏈
2-2-3. SETTING THE DESTINATION
DIGITAL SERVICE 002 MODEL 000 SEG 01: 2a-3
5. Using the table, press 3 to increase the data value or
6
to decrease the data value, to match the model of the TV.
Chassis Model Name
AZ1-BD KDL-32EX40B 12 3a-BD AZ1-BD KDL-40EX40B 12 3a-BD
DIGITAL SERVICE 002 MODEL 000 SEG
12: 3a-BD
Code Name
Data Value
After replacing the BAL Board or the LCD Panel, the destination location must be set.
CAUTION: Selecting the incorrect destination may requiring replacing the BAL
Board.
DIGITAL SERVICE 002 MODEL 000 SEG
09: 2b-2
7. P r e ss 1 to move to “001 DEST” sub Category.
DIGITAL SERVICE 002 MODEL 001 DEST 03: UC (UC grp)
6. Proceed to “Selecting the Destination”.
8. Using the table, press 3 to increase the data value or
6
to decrease the data value, to select the destination of the
TV.
GROUPDESTINATION
CODE
UC 3 US/CND
UC grp
KDL-32EX40B/40EX40B 23
LTN-D 16 MX/LATIN AMERICA
DATA
VALUE
DESTINATION
Page 29
DIGITAL 002 MODEL 001 DEST
SERVICE
03: UC (UC grp)
Destination
Data Value
SERVICE ADJUSTMENTS
2-2-4. VERIFYING THE MODEL AND PANEL INFORMATION
After saving the changes to the service data, verify the information.
1. TV must be in standby mode. (Power off).
2. Access Service Mode. Press the following buttons on the Remote Commander
within a second of each other:
CAUTION: Verify the DESTINATION is set correctly before
proceeding to the next step. If another destination Data Value is selected, it may possibly corrupt the software which would require a BAL Board replacement.
9. After verifying the destination data value displays, press 0 to save (Write) the changes.
10. Exit Service Mode by pressing
HOME
or
turn the TV power off.
11. Proceed to “Verifying the Model and Panel Information”.
DISPLAY
3. Display the DIGITAL Service Menu. NOTE: There are 3 Service Menus for this model, DIGITAL,
Model ID
Product ID
Channel 5 Volume +
POWER
CHASSIS, and SUB. If the DIGITAL Service Menu is not displayed, press
JUMP
or
OPTIONS
on the Remote
Commander.
DIGITAL SERVICE
001 OP 000 VERS ---
<MAIN> <SUB> DM1.301J00AA SM1.010W00AA M2.105C SB1.000W00AA DD1.016J00AA SD1.010W00AA (DM1.3 01J00AA) RF01.05 WP00.521J00AA ID1C117081
A5973189
ID
0C620000
PID WF:2.0.0.99 <BEM> WF:0B BM1.012W00LU Camera FW BB1.000W00LU Camera FW BD1.011J46LUX
LTY(Z)320HM01
---.---------
Panel Code
4. Using the table, verify the Model ID and the Product ID match the information in the Service Menu.
KDL-32EX40B/40EX40B 24
Page 30
SERVICE ADJUSTMENTS
T
T
T
T
Model Name Model ID Product ID Panel ID
KDL-32EX40B A5973189 0C620000 LTY(Z)320HM01 3a-BD KDL-32EX40B A5973189 0C620000 LTY(Z)320HM01 3a-BD KDL-32EX40B A5973195 0C620000 KDL-32EX40B A5973195 0C620000 KDL-40EX40B A5973197 0C620000 LTY(Z)400HM01 3a-BD KDL-40EX40B A5973197 0C620000 LTY(Z)400HM01 3a-BD KDL-40EX40B A5973198 0C620000 KDL-40EX40B A5973198 0C620000
5. Exit Service Mode by pressing
315HW04 V0 3a-BD 315HW04 V0 3a-BD
400HW03 V0 3a-BD 400HW03 V0 3a-BD
HOME
or turn the TV power
Code
Name
off.
6. Proceed to “Reconnecting All Cables”.
2-2-5. RECONNECTING ALL CABLES
After completing the changes to service mode, reconnect all the cables (RF, External input, Ethernet, etc.) to the TV then verify the TV set picture. If necessary, proceed to “White Balance Adjustments”.

2-3. VIEWING THE BLU-RAY SERVICE MODE MENU

The Blu-Ray Service Mode Menu provides information about the Blu-ray player.
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DIGITAL SERVICE 007 BD 000 SERVICE - - -
Sample BD Service Menu
4. To view the Blu-ray service adjustment mode, press 0 or
ENT
.
NOTE: It may take a moment for the Blu-ray Service Mode
Menu to display.
*Service Mode Menu
[1] Diag [2] Log [3] Factory Initialize [4] Network [5] Version Up [6] System Information [7] EMC Test Mode [8] Drive
HELP: [DOWN] [ENT]
DISPLAY
Channel 5 Volume +
POWER
Sample Blu-ray Service Mode Menu
NOTE: If the Digital Service Menu is not displayed, press
JUMP
or
OPTIONS
.
3. Press 2 to move to “007 BD” Category.
KDL-32EX40B/40EX40B 25
Page 31
SERVICE ADJUSTMENTS
5. To select a Service Mode Menu option, do one of the following:
a. Press the
or until the item is highlighted, then press
.
OR
b. Press the corresponding number on the remote.
6. To exit out of the service menu option, press
7. Exit Service Mode by pressing
HOME
off.

2-4. WHITE BALANCE ADJUSTMENTS

White Balance adjustment data is located on the Digital Service Menu.
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY
NOTE: If the Digital Service Menu is not displayed, press
JUMP
3 Press 2 to move to “006 WB” Category.
Channel 5 Volume +
or
OPTIONS
.
RETURN
.
or turn the TV power
POWER
4. Press 0 to enter White Balance Adjustment mode.
5. To select the White Balance Adjustment setting that needs to be changed, do the following:
1
a. To select R_DRV, press
.
b. To select G_DRV, press 2.
c. To select B_DRV, press 3.
4
d. To select R_BKG, press
.
e To select G_BKG, press 5.
f. To select B_BKG, press 6.
6. After selecting the White Balance setting, press
ENT
to
display the edit screen.
The screen displays a “Please input WB items” message.
DIGITAL SERVICE
WB
*1 R_DRV 128
2 G_DRV 128
3 B_DRV 128
4 R_BKG 128
5 G_BKG 128
6 B_BKG 128
Gain
0: x 0.5, 128: x 1, 255: x1.5
Offset
128: offset 0
DIGITAL SERVICE
006 WB
000 WHITE_BALANCE ___
Please input WB items
(0 - 255)
---
7. Using the numbers buttons on the remote, enter the Data Value for the White Balance setting (value must be between 1 and 255).
8. Press
9. To exit White Balance Adjustment, press
to WRITE (save) the changes.
ENT
JUMP
or
OPTIONS
KDL-32EX40B/40EX40B 26
Page 32

2-5. RESETTING THE TV TO FACTORY CONDITION

Use the following instructions to restore the User Adjustments and Channel Memory settings to the preset factory conditions.
1. While holding down the press the POWER button on the TV Switch Unit of the set.
on the Remote Commander,
SERVICE ADJUSTMENTS
The set restarts and displays the Initial Setup screen. This
may take several minutes.
2-5-1. RESETTING THE TV TO FACTORY CONDITION USING
SERVICE MODE
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY
Channel 5 Volume +
POWER
.
3. If necessary, press mode.
4. Press 8.
“SERVICE” changes to green RST.
5. Press
RST executes the command and displays EXE.
6. Press 0 .
EXE-RST displays green, then red indicating the TV is
writing the data.
7. When the process is complete the green SERVICE text displays and the LED display as shown below:
8. Cycle AC Power (Unplug and Plug AC Cord from the AC Outlet).
9. The set restarts and displays the Initial Setup screen. This may take several minutes.
MUTING
TIMER Standby POWERTIMER Standby POWER
JUMP
.
or
OPTIONS
to go to DIGITAL
KDL-32EX40B/40EX40B 27
Page 33

SEC 3. DIAGRAMS

3-1. CIRCUIT BOARDS LOCATION

BAL
G1HS (KDL-32EX40B ONLY) G3E (KDL-40EX40B ONLY)
BDP UNIT
HLR
HI
KDL-32EX40B/40EX40B 28
SWITCH UNIT
Page 34

3-2. BLOCK DIAGRAM

DIAGRAMS
Tuner
AV3 (Side)
Component
PC
HDMI1
HDMI2(side)
HDMI3(Side)
HDMI4
HDMI5
㪦㫅㫃㫐㩷㪽㫆㫉㩷㪙㪛㩷㫄㫆㪻㪼㫃㩷
ETHER
USB
SP OUT
LINE OUT
SPDIF OUT
㩿㪠㫅㫋㪼㫉㫅㪸㫃㪀
TU_CVBS TU_L/R
D_IF
TS
Side_CVBS Side_L/R
COMP_Y/PB/PR
COMP_L/R
PC_RGB
PC_L/R
HDMI1_TM DS HDMI1_I2C
HDMI2_TM DS HDMI2_I2C
HDMI3_TM DS HDMI3_I2C
HDMI4_TM DS HDMI4_I2C
HDMI5_TMDS HDMI5_I2C
TITAN
DiSEqC
D Amp
[TAS5707
TS
Video
SW
[CXA2241]
SCL0/SDA0
MAIN_CVBS
SCL2/SDA2
LVDS VIDEO
DIMMER_C T R L
LVDS
TCON
Tcon Board
SW Debug
[MIMAS]
CEC
HDMI_TMDS
HDMI
SW / E Q
[SPADE]
HDMI_SCL/SDA
ARC
USB HUB
[NEC]
PHY
[MICREL ]
㪬㪪㪙㪉㪅㪇
EMMA3TL2
PANEL_SCL/SDA
SPI
UART2_TXD/RXD
UART1_TXD/RXD UART0_TXD/RXD
EEP
TV_TXD/RXD
Mimas
[MB91F313]
Temp
Sensor
DEVICE_SCL/SDA
Power
RF_TXD/RXD
H Board
DEBUG I/F
SPDIF_OUT
]
Audio
SW DAC AMP
[In la y]
MUXOUT_L/R
HP/LINEOUT_L/R
TVOUT_L/R
SCL1/SDA1
RS232_TXD/RXD
HOTEL CN
RGB Sensor
MS
OneNAND
1Gb
DDR2
1Gb x2
JTAG
BD
Analog Video Analog Audio
I2C
BAL Board
Digital Video Digital AudioUART
KDL-32EX40B/40EX40B 29
Page 35
is a trademark of Sony Electronics
Reproduction in whole or part without written permission is prohibited. All rights reserved
English
© 2010.1
9-888-304-01
Sony Corporation
Sony Technology Center
Technical Services
Service Promotion Department
2010CJ74WEB-1
Printed in USA
KDL-32EX40B/40EX40B 30
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