Warnings and Cautions ..................................................................................................................................................................3
SEC 1. Disassembly/Part Number Information ..........................................................................................................................13
1-1. Table-Top Stand Assembly Removal .............................................................................................................................13
1-2. Rear Cover, Under Cover and Vesa Brackets Removal ................................................................................................14
1-3. Speaker Brackets, Loudspeakers and HLR Board Removal.........................................................................................15
1-4. BDP Unit, HI Board, G1HS/G3E (Power) Boards, BAL Board and LCD Panel Removal ..............................................16
1-5. Cleaning the LCD Panel ................................................................................................................................................17
1-7-1. KDL-32EX40B Only ................................................................................................................................................................... 18
1-7-2. KDL-40EX40B Only ................................................................................................................................................................... 18
1-8. Accessories and Packaging ..........................................................................................................................................19
SEC 2. Service Adjustments ........................................................................................................................................................20
2-1. Accessing Service Adjustment Mode ............................................................................................................................20
2-1-1. Viewing the Service Menus ........................................................................................................................................................ 21
2-1-2. Using the Remote Commander to View or Change Service Data ............................................................................................. 21
KDL-32EX40B/40EX40B i
Page 5
TABLE OF CONTENTS
2-2. Adjustments After Replacing the BAL Board or LCD Panel ..........................................................................................22
2-2-1. Updating the Software ............................................................................................................................................................... 22
2-2-2. Selecting the Model ................................................................................................................................................................... 22
2-2-3. Setting the Destination ............................................................................................................................................................... 23
2-2-4. Verifying the Model and Panel Information ................................................................................................................................ 24
2-2-5. Reconnecting All Cables ............................................................................................................................................................ 25
2-3. Viewing the Blu-ray Service Mode Menu .......................................................................................................................25
2-4. White Balance Adjustments ...........................................................................................................................................26
2-5. Resetting the TV to Factory Condition ...........................................................................................................................27
2-5-1. Resetting the TV to Factory Condition Using Service Mode ...................................................................................................... 27
ATSC (8VSB terrestrial): ATSC compliant 8VSB
QAM on cable: ANSI/SCTE 07 2000
(Does not include CableCARD functionality)
Analog Cable: 1 - 135 / Digital Cable: 1 - 135
Input/Output jacks
CABLE/ANTENNA75-ohm external terminal for RF inputs
VIDEO IN 1/2VIDEO / AUDIO
COMPONENT IN 1/2YP
HDMI IN 1/2/3HDMI: Video: 480i, 480p, 720p, 1080i, 1080p, 1080/24p
AUDIO OUT500 mVrms (typical)
DIGITAL AUDIO OUT
(OPTICAL)
PC/HDMI 1 AUDIO INPUTStereo mini jack
LAN
USB/DLNARefer to the i-Manual for supported format.
*1 For LAN connections, use a Category 7 10BASE-T/100BASE-TX cable (not supplied).
BPR (Component Video) /
Signal format: 480i, 480p, 720p, 1080i, 1080p / AUDIO
HDMI: Audio: Two channel linear PCM 32, 44.1 and 48 kHz,
16, 20 and 24 bits, Dolby Digital
AUDIO (HDMI IN 1)
PCM/Dolby Digital/DTS Digital
BGR golana ,nip-51 bus-DNI CP
10BASE-T/100BASE-TX connector
(Connection speed may differ depending on the network environment.
10BASE-T/100BASE-TX communication rate and communication quality
are not guaranteed for this TV.)*
1
DC output: 5 V 500 mA Max
Licensing Information
Macintosh is a trademark of Apple Inc.,
registered in the U.S. and other countries.
HDMI, the HDMI logo and High-Definition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing,
LLC.
Fergason Patent Properties, LLC:
U.S. Patent No. 5,717,422
U.S. Patent No. 6,816,141
Manufactured under license from Dolby
Laboratories. Dolby and the double-D
symbol are trademarks of Dolby
Laboratories.
In the United States, TV Guide and TV Guide
On Screen are regis tered trademarks of TV
Guide Entertainment Group, Inc. and/or its
subsidiaries or affiliates, and are used under a
license by Gemstar-TV Guide International,
Inc. and/or its subsidiaries. In Canada, TV
Guide is a registered mark of
Transcontinental Inc., and is used unde r a
license by Gemstar-TV Guide International,
Inc. and/or its subsidiaries.
The TV Guide On Screen system is
manufactured under license from GemstarTV Guide International, Inc. and/or its
subsidiaries.
The TV Guide On Screen system is protected
by one or more of the following United Stat es
patents 6,498,895; 6,850,693; 6,396,546;
5,940,073; 6,239,794 to Gemsta r-TV Guide
International, Inc. and/or its subsidiaries.
Gemstar-TV Guide International, Inc. and/or
its related affiliates are not in any way liable
for the accuracy or availability of the program
schedule information or other data in the TV
Guide On Screen system and cannot
guarantee servi ce availability in your are a. In
no event shall Gemstar-TV Guide
International, Inc. and/or its related affiliates
be liable for any damages in connection with
the accuracy or availability of the program
schedule information or other data in the TV
Guide On Screen system.
“BRAVIA” and , S-Force,
Motionflow, BRAVIA Sync, and are
trademarks or registered marks of Sony
Corporation.
“XrossMediaBar” is a trademark of Sony
Corporation. “XMB” is a trademark of Sony
Corporation and Sony Computer
Entertainment Inc.
“PlayStation” is a registered trademark and
“PS3” is a trademark of Sony Computer
Entertainment Inc.
®
DLNA
, the DLNA Logo and DLNA
CERTIFIED™ are trademarks, service
marks, or certification marks of the Digital
Living Network Alliance.
“Blu-ray Disc”, “Blu-ray” and “Blu-ray
Disc” logo are trademarks of Blu-ray Disc
Association.
is a trademark of DVD Format/Logo
Licensing Corporation.
“AVCHD” and the “AVCHD” logo are
trademarks of Panasonic Corporation and
Sony Corporation.
Java and all Java-based t rademarks and logos
are trademarks or registered trademarks of
Sun Microsystems, Inc. in the U.S. and other
countries.
“BD-LIVE,” “BD-LIVE” logo, and
“BONUSVIEW” are trademarks of Blu-ray
Disc Association.
Your BRAVIA TV is
ENERGY STAR
in the “Home” mode.
It meets strict energy
efficiency guidelines set by
the U.S. Envir onmental
Protection Agency and
Department of Energy. ENERGY STAR is a
joint program of these government agencies,
designed to promote en ergy efficient products
and practices.
Changes to certain features, se ttings, and
functionalities of this TV (i.e. TV Guide,
Picture/Sound, Light Sensor, Power Savings)
can increase or change the power
consumption.
Depending upon such changed settings, the
power consumption may exceed the limits
required for the ENERGY STAR
qualification in the “Home” mode.
®
qualified
KDL-32EX40B/40EX40B 1
Page 7
SPECIFICATIONS
Model name KDL-40EX40B32EX40B
Power and others
Power requirement110 V - 240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz)
Power consumption
in use
2
in DAM*
(You may hear a clicking noise during the download but this is normal.)
BD Wavelength: 400 - 410 nm
Power: Max 20 mW
DVD Wavelength: 650 - 663 nm
Power: Max 7 mW
CD Wavelength: 770 - 800 nm
Power: Max 7 mW
Screen size
(inches measured diagonally)
play resolution
Dis
Speaker
Full range with speaker (mm)
Dimensions with stand (mm)
Supplied accessories
Optional accessoriesConnecting cables / Support Belt Kit / Wall- Mount Bracket / USB Wireless LAN Adapter (UWA-BR100)
*2 Download Acquisition Mode (DAM) is used for software updates and/or collecting data for TV Guide On Screen.
• Optional accessories availability depends on its stock.
• Design and specifications are subject to change without notice.
box (2) (inches)
without stand (mm)
wall-mount hole pattern (mm)
wall-mount screw size (mm)
1,920 dots (horizontal) × 1,080 lines (vertical)
45 × 160
13
1
/16 × 5 1/8
992 × 636 × 280
39 1/8 × 25 1/8 × 11 1/
(inches)
992 × 598 × 116
(inches)
39 1/8 × 23 5/8 × 4 5/
See “Checking the accessories”
cudnocimeS :epyTresaLtor, continuous
8
8
(length: refer to Screws for Wall-Mount Bracket)
W 821W 671
W 31W 31
45 × 160
13
1
/16 × 5 1/8
800 × 534 × 250
31 1/2 × 21 1/8 × 9 7/
800 × 497 × 113
31 1/2 × 19 5/8 × 4 1/
002 × 002003 × 003
M6
1.92/2.317.93/0.81).bl(/)gk( dnats htiwssaM
7.42/2.113.33/1.51).bl(/)gk( dnats tuohtiw
W 21.0 naht sseLW 21.0 naht sseLybdnats ni
)ssalc 23( sehcni 5.13sehcni 04
8
2
Checking the accessories
Table-Top Stand (1)*
Fixing screws for Table-Top Stand
(M5 × 16) (4)
Assembling Screws for Table-Top Stand
(M5 × 16) (4)
Remote control (1)*
Size AAA batteries (2)
*1 Assembling the Table-Top Stand is required.
Refer to other leaflet to assemble the Table-Top
Stand.
*2 Please refer to the model name printed on the
remote control.
1
2
Screws for Wall-Mount Bracket
• Be sure to use the screws supplied with the
Wall-mount bracket when attaching the
mounting hooks to the TV set.
The supplied screws are designed so that
they are 8 mm to 12 mm in length when
measured from the attaching surface of the
mounting hook.
The diameter and length of the screws differ
depending on the Wall-mount bracket
model. Use of screws other than those
supplied may result in internal damage to
the TV set or cause it to fall, etc.
8-12 mm
Screw
(supplied with the
Wall-mount bracket)
Mounting Hook
Hook attachment on rear of TV
set
KDL-32EX40B/40EX40B 2
Page 8
WARNINGS AND CAUTIONS
CAUTION
These servicing instructions are for use by qualifi ed service personnel only. To reduce the risk of electric shock, do not perform any servicing
other than that contained in the operating instructions unless you are qualifi ed to do so.
CARRYING THE TV
• Carry the TV with the adequate number of people; larger size TVs require two or more people.
• Correct hand placement while carrying the TV is very important for safety and to avoid
damage.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this
receiver is directly connected to the AC power line.
!SAFETY-RELATED COMPONENT WARNING!!
Components identifi ed by shading and ! mark on the exploded views are critical for safe operation.
Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is
essential that all critical parts be replaced only with the part number specifi ed in this manual to prevent electric shock, fi re, or other hazard.
Circuit adjustments that are critical for safe operation are identifi ed in this manual.
Follow these procedures whenever critical components are replaced or improper operation is suspected.
NOTE: Do not modify the original design without obtaining written permission from the manufacturer or you will void the original parts and
labor guarantee.
KDL-32EX40B/40EX40B 3
Page 9
ATTENTION!!
Ces instructions de service sont à l’usage du personnel de service qualifi é seulement. Pour prévenir le risque de choc électrique, ne pas faire
l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifi é faire ainsi.
POUR TRANSPORTER LE TÉLÉVISEUR
• Transportez le téléviseur avec le nombre de personnes approprié ; un téléviseur de grande
taille doit être transporté par au moins deux personnes.
• Lors du transport du téléviseur, l’emplacement des mains est très important pour votre
sécurité, ainsi que pour éviter de causer des dommages.
ALERTE!!
Afi n d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout
dépannage. Le chássis de ce récepteur est directement raccordé à l’alimentation du secteur.
WARNING AND CAUTIONS
!ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!
Les composants identifi es par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de pieces sont
d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est
indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la
securite du fonctionnement sont identifi es dans le present manuel. Suivre ces procedures lors de chaque remplacement de composants
critiques, ou lorsqu’un mauvais fonctionnement suspecte.
KDL-32EX40B/40EX40B 4
Page 10
SAFETY INFORMATION ABOUT BUILT-IN BD PLAYER
WARNING AND CAUTIONS
• The use of optical instruments with this
product will increase eye hazard. As the
laser beam used in this built-in BD player is
harmful to eyes, do not attempt to
disassemble the cabinet.
Refer servicing to qualified personnel only.
This label is located on the laser protective
housing inside the enclosure.
This appliance is classified as a CLASS 1
LASER product. The CLASS 1 LASER
PRODUCT MARKING is located on the
laser protective housing inside the
enclosure.
• To keep the disc clean, handle the disc by
its edge. Do not touch the surface. Dust,
fingerprints, or scratches on the disc may
cause it to malfunction.
• Do not use the following discs.
– A lens cleaning disc.
– A disc that has a nonstandard shape (e.g.,
card, heart).
– A disc with a label or sticker on it.
– A disc that has cellophane tape or sticker
adhesive on it.
• Do not resurface the playing side of a disc
to remove surface scratches.
• When ejecting a disc from the built-in BD
player by pressing Z on the TV, be sure to
take out the disc from the disc slot. Do not
leave the disc in the disc slot.
• Eject and take out the disc from the disc slot
and turn off the TV when not using the TV.
• Do not expose the disc to direct sunlight or
heat sources such as hot air ducts, or leave it
in a car parked in direct sunlight as the
temperature may rise considerably inside
the car.
• After playing, store the disc in its case.
• Clean the disc with a cleaning cloth. Wipe
the disc from the center out.
• Do not use solvents such as benzine,
thinner, commercially available disc/lens
cleaners, or anti-static spray intended for
vinyl LPs.
• If you have printed the disc’s label, dry the
label before playing.
• Do not force a disc into the disc slot. When
there is already a disc inside the built-in BD
player, trying to insert another disc may
cause malfunction.
• Sound may jump or picture distortion may
occur if a lens is dirty with dust. For repair,
contact Sony Customer Support
KDL-32EX40B/40EX40B 5
Page 11
SAFETY-RELATED WARNING
USE CAUTION WHEN HANDLING THE LCD PANEL
When repairing the LCD panel, be sure you are grounded by using a wrist band.
When installing the LCD panel on a wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1) Do not press on the panel or frame edge to avoid the risk of electric shock.
2) Do not scratch or press on the panel with any sharp objects.
3) Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4) Do not expose the LCD panel to direct sunlight.
5) Avoid contact with water. It may cause a short circuit within the module.
6) Disconnect the AC power when replacing the backlight (CCFL) or inverter circuit.
(High voltage occurs at the inverter circuit at 650Vrms.)
7) Always clean the LCD panel with a soft cloth material.
8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10) During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth.
KDL-32EX40B/40EX40B 6
Page 12
SAFETY CHECK-OUT
After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections.
Check the entire board surface for solder splashes and bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or touching
high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting
hardware have been replaced. Be absolutely certain that you have replaced
all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were
installed during a previous repair. Point them out to the customer and
recommend their replacement.
0.15 μF
To Exposed Metal
Parts on Set
AC
Voltmeter
(0.75V)
5. Look for parts which, though functioning, show obvious signs of deterioration.
Point them out to the customer and recommend their replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement
of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and
all other exposed metal parts for AC leakage. Check leakage as described
below.
Figure A. Using an AC voltmeter to check AC leakage.
Earth Ground
KDL-32EX40B/40EX40B 7
Page 13
LEAKAGE TEST
The AC leakage from any exposed metal part to earth ground and from all
exposed metal parts to any exposed metal part having a return to chassis, must
not exceed 0.5 mA(500 microamperes). Leakage current can be measured by
any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A.
Follow the manufacturers’ instructions to use these instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital
multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM or batteryoperated AC voltmeter. The “limit” indication is 0.75 V, so analog meters
must have an accurate low voltage scale.
SAFETY CHECK-OUT
Trouble Light
AC Outlet Box
Ohmmeter
The Simpson’s 250 and Sanwa SH-63TRD are examples of passive VOMs
that are suitable. Nearly all battery-operated digital multimeters that have a
2 VAC range are suitable (see Figure A).
Cold-water Pipe
HOW TO FIND A GOOD EARTH GROUND
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw
on most AC outlet boxes is also at earth ground.
If the retaining screw is to be used as your earth ground, verify that it is at
ground by measuring the resistance between it and a cold-water pipe with an
ohmmeter. The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60-to 100-watt trouble-light (not
a neon lamp) between the hot side of the receptacle and the retaining screw.
Try both slots, if necessary, to locate the hot side on the line; the lamp should
light at normal brilliance if the screw is at ground potential (see Figure B).
KDL-32EX40B/40EX40B 8
Figure B. Checking for earth ground.
Page 14
SELF DIAGNOSIS FUNCTIONS
SELF DIAGNOSIS FUNCTION
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to fl ash. The number
of times the LED fl ashes translates to a probable source of the problem. A defi nition of the STANDBY LED fl ash indicators is listed in the
instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to
review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will fl ash a set number of times to indicate the possible cause of the problem. If there is more than
one error, the LED will identify the fi rst of the problem areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confi rmed, it is possible to
bring up past occurrences of a failure for confi rmation on the Self Check diagnostic screen:
1. TV must be in standby mode. (Power off).
2. Press the following buttons on the Remote Commander within a second of each other:
SELF DIAGNOSIS FUNCTIONS
DISPLAY
Channel 5 Volume -
* NOTE: This differs from accessing Service Adjustments Mode (Volume +)
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen after you have
completed the repairs to be sure you have cleared the result display to “0”.
1. To clear the Error history and Error count: Press the Channel 8 Channel 0.
2. To clear the Panel operation time: Press the Channel
7
Channel 0.
EXITING THE SELF CHECK DIAGNOSTIC SCREEN
1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on
the TV.
KDL-32EX40B/40EX40B 12
Page 18
SEC 1. DISASSEMBLY/PART NUMBER INFORMATION
1-1. TABLE-TOP STAND ASSEMBLY REMOVAL
A
Remove 4 screws from Table-Top Stand Assembly
B
Lift up TV set to detach from Table-Top Stand Assembly
Components not identifi ed by a part number or
description are not stocked because they are seldom
required for routine service.
NOTE: The components identifi ed by shading
and ! mark are critical for safety. Replace only
with part number specifi ed.
The component parts of an assembly are indicated by the
reference numbers in the far right column of the parts list
and within the dotted lines of the diagram.
NOTE: Les composants identifi es per un trame et
une marque ! sont critiques pour la securite.
Ne les remplacer que par une piece portant le
numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain
confi dential information. Specifi c instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
Items marked with an asterisk are not stocked since
*
they are seldom required for routine service. Expect
some delay when ordering these components.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
1
A
B
2
3
4
5
C
Gently place the TV set face down onto a soft cloth
C
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
4 2-580-608-01 SCREW, +PSW M5X16
(SCREWS TO ATTACH NECK TO BASE)
5 2-580-608-01 SCREW, +PSW M5X16
(SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV)
For product protection and safety reasons, Sony strongly recommends
that you use the screws provided with the TV
CAUTION: These screws cannot be used to secure the TV to
the Wall Mount Brackets
2-580-608-01 SCREW, +PSW M5X16
Soft Cloth
1 X-2514-980-1 BASE (M3) ASSEMBLY
(KDL-32EX40B ONLY)
1 X-2514-982-1 BASE (L3) ASSEMBLY
(KDL-40EX40B ONLY)
2 X-2546-540-1 COVER (M3) ASSEMBLY
1-2. REAR COVER, UNDER COVER AND VESA BRACKETS REMOVAL
A
Remove screws from Rear Cover
10 from KDL-32EX40B Only
8 from KDL-40EX40B Only
B
Remove 2 screws from Rear Cover Bottom-Center (KDL-40EX40B Only)
C
Remove 2 screws from Rear Cover Top-Center
D
Remove 1 screw from Terminal position
E
Remove 1 screw from Side Jack position
F
Lift up Rear Cover from bottom to remove from Bezel
G
Disconnect Power Cord from G1HS/G3E (Power) Boards and detach from Under Cover
H
Remove 1 screw from Under Cover to detach from Bottom Frame
I
Slide-out Vesa Brackets to remove from Rear Cover
J
Slide Disc Slot Cover to left-
side to detach from BDP Unit
K
Disconnect 1 connector and
slide Switch Unit to left-side to
detach from Base Bracket
NOTE: The components identifi ed by shading
and ! mark are critical for safety. Replace only
with part number specifi ed.
NOTE: Les composants identifi es per un trame et
une marque ! sont critiques pour la securite.
Ne les remplacer que par une piece portant le
numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain
confi dential information. Specifi c instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
53
54
52
NOTE: The Vesa Brackets are not
included with the Rear Cover
and must be reattached to the
replacement Rear Cover
H
G
I
F
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
1-3. SPEAKER BRACKETS, LOUDSPEAKERS AND HLR BOARD REMOVAL
A
Remove 1 screw from Speaker Bracket-R to remove from Bezel
B
Remove 2 screws from Loudspeaker to remove from Speaker Bracket-R
C
Remove 1 screw from Speaker Bracket-L to remove from Bezel
D
Remove 2 screws from Loudspeaker to remove from Speaker Bracket-L
E
Disconnect 1 connector from HLR Board, then release clips and lift up to detach from LED Guide
NOTE: The components identifi ed by shading
and ! mark are critical for safety. Replace only
with part number specifi ed.
NOTE: Les composants identifi es per un trame et
une marque ! sont critiques pour la securite.
Ne les remplacer que par une piece portant le
numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain
confi dential information. Specifi c instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
104
101
D
C
B
A
E
101
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
1-4. BDP UNIT, HI BOARD, G1HS/G3E (POWER) BOARDS, BAL BOARD
AND LCD PANEL REMOVAL
A
Press down on Panel Support and slide-out to remove from Bezel
B
Slide Side Jack Bracket to right-side of BAL Board to detach from position
C
Remove 4 screws from BAL Board
D
Disconnect 7 connectors from BAL Board
E
Remove 4 screws from G1HS/G3E (Power) Boards
F
Disconnect 3 connectors from G1HS/G3E (Power) Boards
G
Remove 4 screws from Left and Right G-Frames to detach from Panel
(KDL-32EX40B Only)
Remove 2 screws from Bottom Frame to detach from Panel
(KDL-40EX40B Only)
H
Remove 2 screws from Bottom Frame to detach from Bezel
(KDL-40EX40B Only)
I
Disconnect 6 connectors from BDP Unit
J
Remove 2 screws from BDP Unit
Bracket to detach from Base
Bracket
A
NOTE: The components identifi ed by shading
and ! mark are critical for safety. Replace only
with part number specifi ed.
NOTE: Les composants identifi es per un trame et
une marque ! sont critiques pour la securite.
Ne les remplacer que par une piece portant le
numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain
confi dential information. Specifi c instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
152
151
153
154
155
K
Remove 3 screws from HI Board to
detach from Base Bracket
L
Disconnect 8 connectors from HI
Board
M
Remove 4 screws from Base
Bracket to detach from Panel
N
Carefully Lift up Panel to remove
from Bezel
Base
Bracket
B
C
158
D
E
N
F
G
M
H
L
K
J
I
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
152 4-166-126-11 SUPPORT, PANEL
(KDL-32EX40B ONLY)
152 4-166-126-01 SUPPORT, PANEL
(KDL-40EX40B ONLY)
153 NA LCD PANEL
FOR ALL LCD PANEL PART NUMBER INFORMATION
REFER TO THE LCD PANELS SERVICE MANUAL
154 4-166-286-01 BRACKET, SIDE JACK
NOTE: For BAL Board replacement, please refer to section
2-2. Setting the Destination after Replacing the BAL Board or LCD Panel.
NOTE: Final software is not installed on this BAL Board. Install the update
after replacing this board using the instructions provided with the software.
156 1-474-209-11 G1HS BOARD, COMPLETE
(KDL-32EX40B ONLY)
156 1-474-210-11 G3E BOARD, COMPLETE
(KDL-40EX40B ONLY)
7-685-648-79SCREW, +BVTP 3X12 TYPE2 IT-3RC to SIDE JACK(1), RC to TRMNL AREA(1), SPKR-L(2), SPKR-R(2)6
Ť
2-580-608-01SCREW, +PSW M5X16TABLE-TOP STAND(4), NECK to BASE(4)8
ť
2-580-592-01SCREW, +PSW M3X8G1HS(4), BAL(4), HI(3), UNIT BRKT(2), BASE BRKT(4)17
Ū
4-159-298-01SCREW, +PSW M4X10UC(1), G FRM(4)5
Ũ
NOTE: The components identifi ed by shading
and ! mark are critical for safety. Replace only
with part number specifi ed.
NOTE: Les composants identifi es per un trame et
une marque ! sont critiques pour la securite.
Ne les remplacer que par une piece portant le
numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain
confi dential information. Specifi c instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
NOTE: The components identifi ed by shading
and ! mark are critical for safety. Replace only
with part number specifi ed.
NOTE: Les composants identifi es per un trame et
une marque ! sont critiques pour la securite.
Ne les remplacer que par une piece portant le
numero specifi e.
NOTE: The components identifi ed by a red outline and a mark contain
confi dential information. Specifi c instructions must be adhered to whenever
these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
(Check the Sony Electronics Service Information website for any additional service related issues for this model.)
1-7-2. KDL-40EX40B ONLY
TCON
INV
SWITCH UNIT
261
260
CN601
BDP
CN1508 CN303
CN006
CN001
CN003CN004
CN002
CN008
CN1503
CN701
CN1201
259
CN009
CN005
258
HI
257
CN6402
CN6101
256
CN6403
G3E
CN6401
252
255
253
254
CN2600
CN4300
CN3800
CN2561
CN2602
BAL
CN2403 CN2262
201
SPSP
HLR
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
201 1-910-100-64 HARNESS ASSEMBLY
202 1-910-100-68 CONNECTOR ASSEMBLY 6P
203 1-837-802-11 CORD WITH CONNECTOR (HDMICABLE)
204 1-910-100-65 CONNECTOR ASSEMBLY 15P
205 1-837-707-11 (LVDS) LEAD WIRE WITH CONNECTOR
! 1-837-452-11 AC POWER SUPPLY CORD WITH CONNECTOR
4-182-211-01 GASKET
X-2348-140-3 SUPPORT BELT KIT
7-632-452-24 TAPE (NO.303) 18MMX35M YEL
2-893-754-01 TAPE (LCD)
(KDL-40EX40B ONLY)
1-10. REMOTE COMMANDER
1-487-765-11 REMOTE COMMANDER (RM-YD041)
KDL-32EX40B/40EX40B 19
Page 25
SEC 2. SERVICE ADJUSTMENTS
2-1. ACCESSING SERVICE ADJUSTMENT MODE
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:
DISPLAY
Channel 5 Volume +
POWER
DISPLAY
Onscreen cursor
and select button
5
VOLUME+
POWER
DIGITALSERVICE
001 OP
000 VERS ---
<MAIN><SUB>
DM1.301J00AASM1.010W00AA
M2.105CSB1.000W00AA
DD1.016J00AASD1.010W00AA
(DM1.3 01J00AA)RF01.05
WP00.521J00AAID1C117081
ID1C117081LTY320AB01
PID04020000
WF:2.0.0.99<BEM>
WF:0BBM1.012W00LU
Camera FWBB1.000W00LU
Camera FWBD1.011J46LUX
---.---------
Sample Service Menu
RM-YD041
KDL-32EX40B/40EX40B 20
Page 26
SERVICE ADJUSTMENTS
2-1-1. VIEWING THE SERVICE MENUS
Use the Remote Commander to view the Digital, Chassis and Sub
Service Menus and their options.
3. To display the Service Menu that contains the Category you
want to adjust, press
Commander.
DIGITALSERVICE
001 OP
000 VERS ---
<MAIN><SUB>
DM1.301J00AASM1.010W00AA
M2.105CSB1.000W00AA
DD1.016J00AASD1.010W00AA
(DM1.3 01J00AA)RF01.05
WP00.521J00AAID1C117081
ID1C117081LTY320AB01
PID04020000
WF:2.0.0.99<BEM>
WF:0BBM1.012W00LU
Camera FWBB1.000W00LU
Camera FWBD1.011J46LUX
Sample Digital Service Menu
JUMP
press
OPTIONS
or
or
OPTIONS
---.---------
JUMP
on the Remote
Within each Service Menu are Categories and data information.
Item name
Category name
Data
Item number
Category number
CHASSISSERVICE
000CXD2813R
000H_DET_NOSIG_CNT 1
Sample Chassis Service Menu
2-1-2. USING THE REMOTE COMMANDER TO VIEW OR
CHANGE SERVICE DATA
Use the buttons on the Remote Commander to access the Service
Menu items and adjust the Data Values.
DISPLAY
Channel 5 Volume +
4. To change the Category,
press
2
to move to the Next Category or
press 5 to go back to the Previous Category.
2
Note: Pressing
or 5 only changes the Categories within
the Service Menu displayed.
5. To change the adjustment item,
press 1 to move to the Next Item or
4
to go back to the Previous Item.
6. To change the Data Value,
press 3 to increase the Data Value or
6
to decrease the Data Value.
7. P r e ss
MUTING
8. To exit service mode, press
then press 0 to Write the changes.
HOME
or turn the TV power off.
POWER
CHASSIS
000CXD2813R
000H_DET_NOSIG_CNT 1
KDL-32EX40B/40EX40B 21
Page 27
SERVICE ADJUSTMENTS
2-2. ADJUSTMENTS AFTER REPLACING THE BAL BOARD
OR LCD PANEL
The following procedures must be completed after replacing the BAL
Board or the LCD panel.
Update the TV to the latest software version
Select the Model
Select the Destination
Verify model and panel information are correct
Reconnect all cables
2-2-1. UPDATING THE SOFTWARE
After replacing the BAL Board or the LCD Panel, you must update the
software to the latest version.
Before you begin
Disconnect all cables (RF, External input, Ethernet, etc.)
from the TV
Instructions for updating the software are included with the software
package. After completing the software update, proceed to “Selecting
the Model”.
2-2-2. SELECTING THE MODEL
After replacing the BAL Board or LCD Panel, go into Service Mode to set
the Model data value.
1. TV must be in standby mode. (Power off).
2. Access Service Mode.
Press the following buttons on the Remote Commander
within a second of each other:
DISPLAY
Channel 5 Volume +
3. Display the DIGITAL Service Menu. NOTE: There are 3 Service Menus for this model, DIGITAL,
CHASSIS, and SUB. If the DIGITAL Service Menu is
not displayed, press
JUMP
or
OPTIONS
on the Remote
Commander.
DIGITALS ERVICE
001 OP
000 VERS ---
<MAIN><SUB>
DM1.301J00AASM1.010W00AA
M2.105CSB1.000W00AA
DD1.016J00AASD1.010W00AA
(DM1.3 01J00AA)RF01.05
WP00.521J00AAID1C117081
ID1C117081LTY320AB01
PID04020000
WF:2.0.0.99<BEM>
WF:0BBM1.012W00LU
Camera FWBB1.000W00LU
Camera FWBD1.011J46LUX
---.---------
POWER
4. Press 2 to move to the 002 MODEL (Next) category.
KDL-32EX40B/40EX40B 22
Page 28
SERVICE ADJUSTMENTS
䎧䏄䏗䏄䎃䎹䏄䏏䏘䏈
䎦䏒䏇䏈䎃
䎱䏄䏐䏈
2-2-3. SETTING THE DESTINATION
DIGITALSERVICE
002 MODEL
000 SEG01: 2a-3
5. Using the table, press 3 to increase the data value or
6
to decrease the data value, to match the model of the TV.
After replacing the BAL Board or the LCD Panel, the destination location
must be set.
CAUTION: Selecting the incorrect destination may requiring replacing
the BAL
Board.
DIGITALSERVICE
002 MODEL
000 SEG
09: 2b-2
7. P r e ss 1 to move to “001 DEST” sub Category.
DIGITALSERVICE
002 MODEL
001 DEST03: UC (UC grp)
6. Proceed to “Selecting the Destination”.
8. Using the table, press 3 to increase the data value or
6
to decrease the data value, to select the destination of the
TV.
GROUPDESTINATION
CODE
UC3US/CND
UC grp
KDL-32EX40B/40EX40B 23
LTN-D16MX/LATIN AMERICA
DATA
VALUE
DESTINATION
Page 29
DIGITAL
002 MODEL
001 DEST
SERVICE
03: UC (UC grp)
Destination
Data Value
SERVICE ADJUSTMENTS
2-2-4. VERIFYING THE MODEL AND PANEL INFORMATION
After saving the changes to the service data, verify the information.
1. TV must be in standby mode. (Power off).
2. Access Service Mode.
Press the following buttons on the Remote Commander
within a second of each other:
CAUTION: Verify the DESTINATION is set correctly before
proceeding to the next step. If another destination Data
Value is selected, it may possibly corrupt the software which
would require a BAL Board replacement.
9. After verifying the destination data value displays,
press 0 to save (Write) the changes.
10. Exit Service Mode by pressing
HOME
or
turn the TV power off.
11. Proceed to “Verifying the Model and Panel Information”.
DISPLAY
3. Display the DIGITAL Service Menu. NOTE: There are 3 Service Menus for this model, DIGITAL,
Model ID
Product ID
Channel 5 Volume +
POWER
CHASSIS, and SUB. If the DIGITAL Service Menu is
not displayed, press
After completing the changes to service mode, reconnect all the cables
(RF, External input, Ethernet, etc.) to the TV then verify the TV set picture.
If necessary, proceed to “White Balance Adjustments”.
2-3. VIEWING THE BLU-RAY SERVICE MODE MENU
The Blu-Ray Service Mode Menu provides information about the Blu-ray
player.
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:
DIGITALSERVICE
007 BD
000 SERVICE- - -
Sample BD Service Menu
4. To view the Blu-ray service adjustment mode, press 0 or
ENT
.
NOTE: It may take a moment for the Blu-ray Service Mode
Menu to display.
*Service Mode Menu
[1] Diag
[2] Log
[3] Factory Initialize
[4] Network
[5] Version Up
[6] System Information
[7] EMC Test Mode
[8] Drive
HELP: [DOWN] [ENT]
DISPLAY
Channel 5 Volume +
POWER
Sample Blu-ray Service Mode Menu
NOTE: If the Digital Service Menu is not displayed, press
JUMP
or
OPTIONS
.
3. Press 2 to move to “007 BD” Category.
KDL-32EX40B/40EX40B 25
Page 31
SERVICE ADJUSTMENTS
5. To select a Service Mode Menu option, do one of the
following:
a. Press the
or until the item is highlighted, then press
.
OR
b. Press the corresponding number on the remote.
6. To exit out of the service menu option, press
7. Exit Service Mode by pressing
HOME
off.
2-4. WHITE BALANCE ADJUSTMENTS
White Balance adjustment data is located on the Digital Service Menu.
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:
DISPLAY
NOTE: If the Digital Service Menu is not displayed, press
JUMP
3 Press 2 to move to “006 WB” Category.
Channel 5 Volume +
or
OPTIONS
.
RETURN
.
or turn the TV power
POWER
4. Press 0 to enter White Balance Adjustment mode.
5. To select the White Balance Adjustment setting that needs to
be changed, do the following:
1
a. To select R_DRV, press
.
b. To select G_DRV, press 2.
c. To select B_DRV, press 3.
4
d. To select R_BKG, press
.
e To select G_BKG, press 5.
f. To select B_BKG, press 6.
6. After selecting the White Balance setting, press
ENT
to
display the edit screen.
The screen displays a “Please input WB items” message.
DIGITALSERVICE
WB
*1 R_DRV 128
2 G_DRV 128
3 B_DRV 128
4 R_BKG 128
5 G_BKG 128
6 B_BKG 128
Gain
0: x 0.5, 128: x 1, 255: x1.5
Offset
128: offset 0
DIGITALSERVICE
006 WB
000 WHITE_BALANCE ___
Please input WB items
(0 - 255)
---
7. Using the numbers buttons on the remote, enter the Data
Value for the White Balance setting (value must be between
1 and 255).
8. Press
9. To exit White Balance Adjustment, press
to WRITE (save) the changes.
ENT
JUMP
or
OPTIONS
KDL-32EX40B/40EX40B 26
Page 32
2-5. RESETTING THE TV TO FACTORY CONDITION
Use the following instructions to restore the User Adjustments
and Channel Memory settings to the preset factory conditions.
1. While holding down the
press the POWER button on the TV Switch Unit of the set.
on the Remote Commander,
SERVICE ADJUSTMENTS
The set restarts and displays the Initial Setup screen. This
may take several minutes.
2-5-1. RESETTING THE TV TO FACTORY CONDITION USING
SERVICE MODE
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:
DISPLAY
Channel 5 Volume +
POWER
.
3. If necessary, press
mode.
4. Press 8.
“SERVICE” changes to green RST.
5. Press
RST executes the command and displays EXE.
6. Press 0 .
EXE-RST displays green, then red indicating the TV is
writing the data.
7. When the process is complete the green SERVICE text
displays and the LED display as shown below:
8. Cycle AC Power (Unplug and Plug AC Cord from the AC
Outlet).
9. The set restarts and displays the Initial Setup screen.
This may take several minutes.
MUTING
TIMERStandbyPOWERTIMERStandbyPOWER
JUMP
.
or
OPTIONS
to go to DIGITAL
KDL-32EX40B/40EX40B 27
Page 33
SEC 3. DIAGRAMS
3-1. CIRCUIT BOARDS LOCATION
BAL
G1HS (KDL-32EX40B ONLY)
G3E (KDL-40EX40B ONLY)
BDP UNIT
HLR
HI
KDL-32EX40B/40EX40B 28
SWITCH UNIT
Page 34
3-2. BLOCK DIAGRAM
DIAGRAMS
Tuner
AV3 (Side)
Component
PC
HDMI1
HDMI2(side)
HDMI3(Side)
HDMI4
HDMI5
㪦㫅㫃㫐㩷㪽㫆㫉㩷㪙㪛㩷㫄㫆㪻㪼㫃㩷
ETHER
USB
SP OUT
LINE OUT
SPDIF OUT
㩿㪠㫅㫋㪼㫉㫅㪸㫃㪀
TU_CVBS
TU_L/R
D_IF
TS
Side_CVBS
Side_L/R
COMP_Y/PB/PR
COMP_L/R
PC_RGB
PC_L/R
HDMI1_TM DS
HDMI1_I2C
HDMI2_TM DS
HDMI2_I2C
HDMI3_TM DS
HDMI3_I2C
HDMI4_TM DS
HDMI4_I2C
HDMI5_TMDS
HDMI5_I2C
TITAN
DiSEqC
D Amp
[TAS5707
TS
Video
SW
[CXA2241]
SCL0/SDA0
MAIN_CVBS
SCL2/SDA2
LVDS VIDEO
DIMMER_C T R L
LVDS
TCON
Tcon Board
SW Debug
[MIMAS]
CEC
HDMI_TMDS
HDMI
SW / E Q
[SPADE]
HDMI_SCL/SDA
ARC
USB
HUB
[NEC]
PHY
[MICREL ]
㪬㪪㪙㪉㪅㪇
EMMA3TL2
PANEL_SCL/SDA
SPI
UART2_TXD/RXD
UART1_TXD/RXD
UART0_TXD/RXD
EEP
TV_TXD/RXD
Mimas
[MB91F313]
Temp
Sensor
DEVICE_SCL/SDA
Power
RF_TXD/RXD
H Board
DEBUG I/F
SPDIF_OUT
]
Audio
SW
DAC
AMP
[In la y]
MUXOUT_L/R
HP/LINEOUT_L/R
TVOUT_L/R
SCL1/SDA1
RS232_TXD/RXD
HOTEL CN
RGB Sensor
MS
OneNAND
1Gb
DDR2
1Gb x2
JTAG
BD
Analog VideoAnalog Audio
I2C
BAL Board
Digital VideoDigital AudioUART
KDL-32EX40B/40EX40B 29
Page 35
is a trademark of Sony Electronics
Reproduction in whole or part without written permission is prohibited. All rights reserved