Sony KD75X9400D User Manual

Television

Reference Guide

KD-75X9400D / 75X8500D / 65X9300D / 65X8500D / 55X9300D / 55X8500D

Table of Contents

Safety information . . . . . . . . . . . . . . . . . . . . .2

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Parts and Controls . . . . . . . . . . . . . . . . . . . 9

Controls and Indicators . . . . . . . . . . . . . . . . . 9

Using Remote Control . . . . . . . . . . . . . . . 10

Remote Control Parts Description. . . . . . . . 10

Connection Diagram . . . . . . . . . . . . . . . . 12

Installing the TV to the Wall . . . . . . . . . . 15

Using the supplied Wall-Mount Bracket
(KD-75X9400D, KD-65/55X9300D only) . . . 15
Using the optional Wall-Mount Bracket . . . 16
SU-WL500 (KD-75X9400D, KD-75X8500D

only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

SU-WL450 (KD-65/55X9300D,

KD-65/55X8500D only) . . . . . . . . . . . . . . . . 21

Troubleshooting. . . . . . . . . . . . . . . . . . . . 25

Troubles and Solutions . . . . . . . . . . . . . . . .25

Specifications . . . . . . . . . . . . . . . . . . . . . . 26

Introduction

Thank you for choosing this Sony product.
Before operating the TV, please read this manual thoroughly and
retain i t for fut ure referen ce.

Note

• Before operating the TV, please read the “Safety information”
(page 2).

• Instructions about “Installing the TV to the Wall” are included
within this TV’s instruction manual.

• Images and illustrations used in the Setup Guide and this
manual are for reference only and may differ from the actual
product.

Location of the Setup Guide

Setup Guide is placed on top of the cushion inside the TV carton.

Help Guide

Help Guide explains the information on how to use the TV's
features. To display Help Guide on the TV, press HELP on the
remote control and select [Help Guide].

Location of the identification label

Labels for the TV Model No. and Power Supply rating are located
on the rear of the TV.

For models with supplied AC adapter:
Labels for the AC adapter Model No. and Serial No. are located
on the bottom of the AC adapter.

Notice for customers in Thailand

This telecommunication equipment conforms to NTC technical
requirement.

Notes for Australia and New Zealand model

This product is ENERGY RATING qualified in the default mode.
ENERGY RATING is a programme designed to promote energy
efficient products and practices.

• When the TV is initially set up, it is designed to meet ENERGY
RATING requirements while maintaining optimum picture
quality.

• Changes to certain features, settings and functionalities of this
TV (e.g. TV Guide, Picture/So und, Eco setting) can slightly
change the power consumption.

Depending upon such changed settings (e.g. Shop mode), the
power consumption may vary which possibly could exceed the
stated energy rating.
To reset the TV to ENERGY RATING qualified settings, complete
the initial set-up procedure in [Initial setup] under the settings
menu.

Safety information

WARNING

Batteries must not be exposed to excessive heat such as
sunshine, fire or the like.
Never place a television set in an unstable location. A television
set may fall, causing serious personal injury or death. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as:
 Using cabinets or stands recommended by the manufacturer of

the television set.

 Only using furniture that can safely support the television set.
 Ensuring the television set is not overhanging the edge of the

supporting furniture.

 Not placing the television set on tall furniture (for example,

cupboards or bookcases) without anchoring both the furniture
and the television set to a suitable support.

 Not placing the television set on cloth or other materials that

may be located between the television set and supporting
furniture.

 Educating children about the dangers of climbing on furniture

to reach the television set or its controls.
If your existing television set is being retained and relocated, the
same considerations as above should be applied.

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Installation/Set-up

Screw

Wall-Mount Bracket

13 mm

TV’s rear cover

Screw

Wall-Mount Bracket

7 mm

TV’s rear cover

Screw

Wall-Mount Bracket

8 mm - 12 mm

Screw

Wall-Mount Bracket

8 mm - 12 mm

TV’s rear cover

Install and use the TV set in accordance with the instructions
below in order to avoid any risk of fire, electric shock or damage
and/or injuries.

Installation

• The TV set should be installed near an easily accessible AC
power outlet (mains soc ket).

• Place the TV on a stable, level surface to prevent it from falling
over and causing personal injury or property damage.

• Install the TV where it cannot be pulled, pushed, or knocked
over.

• Only qualified service personnel should carry out wall-mount
installations.

• For safety reasons, it is strongly recommended that you use
Sony accessories, including:
 Supplied Wall-Mount Bracket (KD-75X9400D,

KD-65/55X9300D only)

 Wall-Mount Bracket SU-WL500 (KD-75X9400D, KD-75X8500D

only)

 Wall-Mount Bracket SU-WL450 (Except KD-75X9400D,

KD-75X8500D)

• Be sure to use the screws supplied with the Wall-Mount Bracket
when attaching the Wall-Mount Bracket to the TV set. The
supplied screws are designed as indicated by illustration when
measured from the attaching surface of the Wall-Mount Bracket.
The diameter and length of the screws differ depending on the
Wall-Mount Bracket model.
Use of screws other than those supplied may result in internal
damage to the TV set or cause it to fall, etc.
 Supplied Wall-Mount Bracket

KD-75X9400D only

KD-65/55X9300D only

Tran spo rti ng

• Before transporting the TV set, disconnect all cables.

• Two or three people are needed to transport a large TV set.

• When transporting the TV set by hand, hold it as shown below.
Do not put stress on the LCD panel and the frame around the
screen.

KD-75X9400D, KD-65/55X9300D only

Except KD-75X9400D, KD-65/55X9300D

• When transporting the TV s et, do not subject it to jolts or
excessive vibration.

• When transporting the TV set for repairs or when moving, pack
it using the original carton and packing material.

 Optional Wall-Mount Bracket

KD-75X9400D, KD-65/55X9300D only

Except KD-75X9400D, KD-65/55X9300D

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Topple prevention

8 mm - 12 mm

M6 eye bolt
(not supplied)

Screw (not
supplied)

Cord (no t
supplied)

18 mm or more

8 mm - 12 mm

Screw (previously removed)

Screw (not
supplied)

Cord (not
supplied)

8 mm - 12 mm

M6 screw (not supplied)

Screw (not
supplied)

Cord (not
supplied)

KD-75X9400D, KD-65/55X9300D

KD-75/65X8500D

KD-55X8500D

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Ventilation

30 cm

10 cm 10 cm

10 cm

Leave at least this space around the set.

30 cm

10 cm

10 cm

Leave at least this space around the set.

6 cm

Air circulation is blocked.

Wall Wall

• Never cover the ventilation holes or insert anything in the
cabinet.

• Leave space around the TV set as shown below.

• It is strongly recommended that you use a Sony Wall-Mount
Bracket in order to provide adequate air circulation.

Installed on the wall

Installed with stand

• To ensure proper ventilation and prevent the collection of dirt or
dust:
 Do not lay the TV set flat, install upside down, backwards, or

sideways.

 Do not place the TV set on a shelf, rug, bed or in a closet.
 Do not cover the TV set with a cloth, such as curtains, or items

such as newspapers, etc.

 Do not install the TV set as shown below.

AC power cord (mains lead)

Handle the AC power cord (mains lead) and outlet (mains socket)
as follows in order to avoid any risk of fire, electric shock or
damage and/or injuries:
 The shape of AC power plug (mains plug), which is supplied

with the TV set, varies depending on the region. Be sure to
connect the appropriate supplied AC power cord (mains lead)
with the plug that fits into the AC power outlet (main s socket).

 Use only Sony supplied AC power cords (mains lead), not those

of other brands.

 Insert the plug fully into the AC power outlet (mains socket).
 Operate the TV set on a 110 V - 240 V AC supply only (except

models with supplied AC adapter).

 Operate the TV set on a 100 V - 240 V AC supply only (models

with supplied AC adapter only).

 When wiring cables, be sure to unplug the AC power cord

(mains lead) for your safety and take care not to catch your feet
on the cables.

 Disconnect the AC power cord (mains lead) from the AC power

outlet (mains socket) before working on or moving the TV set.

 Keep the AC power cord (mains lead) away from heat sources.
 Unplug the AC power plug (mains plug) and clean it regularly. If

the plug is covered with dust and it picks up moisture, its
insulation may deteriorate, which could result in a fire.

Note

• Do not use the supplied AC power cord (mains lead) on any
other equipment.

• Do not pinch, bend, or twist the AC power cord (mains lead)
excessively. The core conductors may be exposed or broken.

• Do not modify the AC power cord (mains lead).

• Do not put anything heavy on the AC power cord (mains lead).

• Do not pull on the AC power cord (mains lead) itself when
disconnecting the AC power cord (mains lead).

• Do not connect too many appliances to the same AC power
outlet (mains socket).

• Do not use a poor fitting AC power outlet (mains socket).

NOTE ON AC ADAPTER (models with supplied
AC adapter only)

Warn ing

To reduce the risk of fire or electric shock, do not expose this
apparat us to rain or mo isture.
To prevent fire or shock hazard, do not place objects filled with
liquids, such as vases, on the apparatus. Do not install this
equipment in a confined space, such as a bookshelf or similar
unit.

• Please ensure that the AC power outlet (mains socket) is
installed near the equipment and shall be easily accessible.

• Be sure to use the supplied AC adapter and AC power cord
(mains lead). Otherwise it may cause a malfunction.

• Connect the AC adapter to an easily accessible AC power outlet
(mains socket).

• Do not coil the AC power cord (mains lead)
around the AC adapter. The core wire may
be cut and/or it may cause a malfunction
of the TV.

• Do not touch the AC adapter with wet hands.

• If you notice an abnormality in the AC adapter, disconnect it
from the AC power outlet (mains socket) immediately.

• The set is not disconnected from the AC source as long as it is
connected to the AC power outlet (mains socket), even if the set
itself has been turned off.

• As the AC adapter will become warm when it is used for a long
time, you may feel hot when touching it by hand.

Prohibited Usage

Do not install/use the TV set in locations, environments or
situations such as those listed below, or the TV set may
malfunction and cause a fire, electric shock, damage and/or
injuries.

Location:

• Outdoors (in direct sunlight), at the seashore, on a ship or other
vessel, inside a vehicle, in medical institutions, unstable
locations, near water, rain, moisture or smoke.

• If the TV is placed in the changing room of
a public bath or hot spring, the TV may be
damaged by airborne sulfur, etc.

• For best picture quality, do not expose the screen to direct
illumination or sunlight.

• Avoid moving the TV from a cold area to a warm area. Sudden
room temperature changes may cause moisture condensation.
This may cause the TV to show poor picture and/or poor colour.
Should this occur, allow moisture to evaporate completely
before powering the TV on.

Environment:

• Do not install the TV in places that are hot, humid, or excessively
dusty; where insects may enter; where it might be exposed to
mechanical vibration, near flammable objects (candles, etc.).
The TV set shall not be exposed to dripping or splashing and no
objects filled with liquids, such as vases, shall be placed on the
TV.

• Do not place the TV in a humid or dusty
space, or in a room with oily smoke or
steam (near cooking tables or
humidifiers). Fire, electric shock, or
warping may result.

5

GB

• Do not install the TV in places subject to extreme temperature,
such as in direct sunlight, near a radiator or a heating vent. The
TV may overheat in such conditions which can cause
deformation of the enclosure and/or TV malfunction.

Situation:

• Do not use when your hands are wet, with the cabinet removed,
or with attachments not recommended by the manufacturer.
Disconnect the TV set from AC power outlet (mains socket) and
antenna (aerial) during lightning storms.

• Do not install the TV so that it sticks out
into an open space. This may result in
injury or damage from a person or object
bumping into the TV.

Broken pieces:

• Do not throw anything at the TV set. The screen glass may break
by the impact and cause serious injury.

• If the surface of the TV set cracks, do not touch it until you have
unplugged the AC power cord (mains lead). Otherwise this may
cause an electric shock.

When not in use

• If you will not be using the TV set for several days, the TV set
should be disconnected from the AC power (mains) for
environmental and safety reasons.

• As the TV set is not disconnected from the AC power (mains)
when the TV set is just turned off, pull the plug from the AC
power outlet (mains socket) to disconnect the TV set
completely.

• Some TV sets may have features that require the TV set to be
left in standby to work correctly.

For children

• Do not allow children to climb on the TV set.

• Keep small accessories out of the reach of children, so that they
are not mistakenly swallowed.

If the following problems occur...

Turn off the TV set and unplug the AC power cord (mains lead)
immediately if any of the following problems occur.
Ask your dealer or Sony service centre to have it checked by
qualified service personnel.

When:

 AC power cord (mains lead) is damaged.
 Poor fitting of AC power outlet (mains socket).
 TV set is damaged by being dropped, hit or having something

thrown at it.

 Any liquid or solid object falls through openings in the cabinet.

About LCD TV Temperature

When the LCD TV is used for an extended period, the panel
surrounds become warm. You may feel hot when touching there
by the hand.

WALL-MOUNT BRACKET (models with supplied
Wall-Mount Bracket only)

Below information shows the correct handling of the Wall-Mount
Bracket. Be sure to read this information thoroughly and use the
Wall-Mount Bracket correctly.

To Customers:

Be sure to observe the following precautions for safety to prevent
a serious injury through fire, electric shock, the product toppling
over, or the product dropping.

• Be sure to subcontract the installation to licensed contractors
and keep small children away during installation.

• Be sure to subcontract moving or dismounting of the TV to
license d contracto rs.

• Do not remove screws, etc., after mounting the TV.

• Do not make alterations to the parts of the Wall-Mount Bracket.

• Do not mount any equipment other than the specified product.

• Do not apply any load other than the TV on the Wall-Mount
Bracket.

• Do not lean on or hang from the TV.

• Do not handle the TV with excessive force during cleaning or
maintenance.

To Sony Dealers and Contractors:

The following instructions are for Sony dealers and contractors
only. Be sure to read safety precautions described below and pay
special attention to safety during the installation, maintenance
and checking of this product.

• When handling or mounting the TV set, hold it on the sides. Do
not lift the TV by the U-shaped Bar.

• When handling or mounting the
TV set, do not lay down the TV.

• Do not install the Wall-Mount
Bracket on wall surfaces where the
corners or the sides of the TV are
protruding away from the wall
surface.

• Do not install the TV over or under an air conditioner.

• Be sure to install the Wall-Mount Bracket
securely to the wall following the
instructions in the supplied Wall-Mount
Bracket Installation Guide. If any of the
screws are loose or fall out, the Wall­Mount Bracket may fall and cause injury
or property damage.

• Be sure to use the supplied screws and
attachment parts properly following the
instructions given in the supplied
Wall-Mount Bracket Installation Guide. If
you use substitute items, the TV may fall
and cause bodily injury to someone or
damage to the TV.

• Be sure to assemble the bracket properly following the
instructed procedure explained in the supplied Wall-Mount
Bracket Installation Guide.

• Be sure to tighten the screws securely in the designated
position.

• Be careful not to su bject the TV to shock during installation.

• Be sure to install the TV on a wall that is both perpendicular and
flat.

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6

• After proper installation of the TV, secure the cables properly.

• Do not allow the AC power cord
(mains lead) or the connecting
cables to be pinched as the
internal conductors may become
exposed and cause a short circuit
or an electrical break.

Precautions

Viewing the TV

• View the TV in moderate light, as viewing the TV in poor light or
during long period of time, strains your eyes.

• When using headphones, adjust the volume so as to avoid
excessive levels, as hearing damage may result.

(3D compatible models only)

• Some people may experience discomfort (such as eye strain,
fatigue, or nausea) while watching 3D video images or playing
stereoscopic 3D games. Sony recommends that all viewers take
regular breaks while watching 3D video images or playing
stereoscopic 3D games. The length and frequency of necessary
breaks will vary from person to person. You must decide what
works best. If you experience any discomfort, you should stop
watching the 3D video images or playing stereoscopic 3D
games until the discomfort ends; consult a doctor if you believe
necessary. You should also review (i) the instruction manual of
any other device or media used with this television and (ii) our
website (http://www.sony-asia.com/support) for the latest
information. The vision of young children (especially those
under six years old) is still under development. Consult your
doctor (such as a pediatrician or eye doctor) before allowing
young children to watch 3D video images or play stereoscopic
3D games. Adults should supervise young children to ensure
they follow the recommendations listed above.

• Do not use, store, or leave the 3D Glasses or battery near a fire,
or in places with a high tempe rature, e.g., in direct sunlight, or
in sun-heated cars.

LCD Screen

• Although the LCD screen is made with high-precision
technology and 99.99 % or more of the pixels are effective,
black dots may appear or bright points of light (red, blue, or
green) may appear constantly on the LCD screen. This is a
structural property of the LCD screen and is not a malfunction.

• Do not push or scratch the front filter, or place objects on top of
this TV set. The image may be uneven or the LCD screen may be
damaged.

• If this TV set is used in a cold place, a smear may occur in the
picture or the picture may become dark. This does not indicate a
failure. These phenomena disappear as the temperature rises.

• Ghosting may occur when still pictures are displayed
continuously. It may disappear after a few moments.

• The screen and cabinet get warm when this TV set is in use. This
is not a malfunction.

• The LCD screen contains a small amount of liquid crystal. Follow
your local ordinances and regulations for disposal.

Handling and cleaning the screen surface/
cabinet of the TV set

Be sure to unplug the AC power cord (mains lead) connected to
the TV set from AC power outlet (mains socket) before cleaning.
To avoid material degradation or screen coating degradation,
observe the following precautions.

• To remove dust from the screen surface/cabinet, wipe gently
with a soft cloth. If dust is persistent, wipe with a soft cloth
slightly moistened with a diluted mild detergent solution.

• Never spray water or detergent directly on
the TV set. It may drip to the bottom of the
screen or exterior parts and enter the TV set,
and may cause damage to the TV set.

• Never use any type of abrasive pad, alkaline/acid cleaner,
scouring powder, or volatile solvent, such as alcohol, benzene,
thinner or insecticide. Using such materials or maintaining
prolonged contact with rubber or vinyl materials may result in
damage to the screen surface and cabinet material.

• Do not touch the TV if your hand is covered in any chemical
substance such as hand cream or sunblock.

• Periodic vacuuming of the ventilation openings is
recommended to ensure proper ventilation.

• When adjusting the angle of the TV set, move it slowly so as to
prevent the TV set from moving or slipping off from its table
stand.

Optional Equipment

Keep optional components or any equipment emitting
electromagnetic radiation away from the TV set. Otherwise
picture distortion and/or noisy sound may occur.

Wireless Function of the unit

• Do not operate this unit near medical equipment (pacemaker,
etc.), as this may result in the malfunction of the medical
equipment.

• Although this unit transmits/receives scrambled signals, be
careful of unauthorised interception. We cannot be responsible
for any trouble as a result.

Caution about handling the remote control

• Observe the correct polarity when inserting batteries.

• Do not use different types of batteries together or mix old and
new batteries.

• Dispose of batteries in an environmentally friendly way. Certain
regions may regulate the disposal of batteries. Please consult
your local authority.

• Handle the remote control with care. Do not drop or step on it,
or spill liquid of any kind onto it.

• Do not place the remote control in a location near a heat source,
a place subject to direct sunlight, or a damp room.

WALL-MOUNT BRACKET (models with supplied
Wall-Mount Bracket only)

• If you use the TV installed on the Wall-Mount Bracket for a long
time, the wall behind or above the TV may become discoloured
or the wallpaper may come unglued, depending on the material
of the wall.

• If the Wall-Mount Bracket is removed after installing it on the
wall, the screw holes remain.

• Do not use the Wall-Mount Bracket in a place where it is
subjected to mechanical vibration.

Disposal of the TV set

Disposal of Old Electrical &
Electronic Equipment (Applicable in
the European Union and other
European countries with separate
collection systems)

GB

7

Disposal of the TV set

Disposal of Old Electrical &
Electronic Equipment (Applicable
in Republic of India)

This symbol indicates that this product shall
not be treated as household waste and may
not be dropped in garbage bins. Product
owners are advised to deposit their product at
the nearest collection point for the recycling of

operation shall facilitate proper disposal & help prevent potential
negative consequences/hazards to the environment and human
health, which could otherwise be caused by inappropriate waste
disposal including improper handling, accidental breakage,
damage and/or improper recycling of e-waste. The recycling of
materials will help to conserve natural resources. For more
detailed information about recycling of this product, please
contact your local civic office, your household waste disposal
service provider or the store where you made the purchase. You
may contact our company’s toll free number in India for
assistance.

This product complies with the “India E-waste Rule 2011”. The
E-waste Rules, 2011 is an Indian directive aimed at reducing
the harmful environmental impact of waste electrical
equipment by restricting the use of known hazardous
substances. As of 1st May 2012, new electrical and electronic
equipment introduced into the market may no longer contain
the following chemicals or its specified maximum
concentration levels:
Lead, Mercury, Hexavalent Chromium, Polybrominated
Biphenyls (PBB) or Polybrominated Diphenylethers (PBDE) - in
concentra tions exceedi ng 0.1 weight % and Cadm ium - 0.01
weight %, except of exemptions set in Schedule 2 of the
aforesaid Rule.

electrical and electronic equipment. Your co-

Notice for customer in UAE

TRA

REGISTERED No: ER35215/14
DEALER No: DA0065531/11

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Parts and Controls



Ȫ

ȫ

Ȭ

ȭ

Ȫ
ȫ

ȭ

Ȭ

Controls and Indicators

KD-75X9400D, KD-65/55X9300D only

Except KD-75X9400D,
KD-65/55X9300D

 Remote Control sensor*1 / Light

1

sensor*
Transmi tter*

The illumination LED lights up or blinks
according to the status of the TV.

•White

•Cyan

• Pink*

•Amber

/ Illumination LED / 3D Sync

1*2

When turning on the TV/picture off
mode/software update, etc.

When connecting with a mobile device
wirelessly.

2

Recording mode.

Timer is set.

 (Power)

 CH +/- (Channel)

 +/- (Volume)

 (Input select)

Display and select the input source.

 TV

Switch to a TV channel or input from other
applications.

*1 Do not place anything near the sensor.

*2 Only on limited region/country/TV model.

GB

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Using Remote Control

Ȫ

ȩ

ȫ

Ȭ

ȭ

Ȯ

MIC

Remote Control Parts Description

The remote control shape, location, availability and function of remote control button may vary
depending on your region/country/TV model.

/ (Input select/Text hold)

In TV mode: Display and select the input
source.
In Text mode: Hold the current page.

(Microphone)

Use Voice Function. (e.g., Search various
content by voice.)

 (TV standby)

Turn on or turn off the TV (standby mode).

DIGITAL/ANALOG

Switch between digital and analogue mode.

SYNC MENU

Display the BRAVIA Sync Menu.

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10

(Wide mode)

Change the screen format.

EXIT

Return to the previous screen or exit from
the menu. When an Interactive Application
service is available, press to exit from the
service.

 Number buttons

/ (Info/Text reveal)

Display information.

 (Text)

Display text information.