Television
Reference Guide
4-736-801-11(1)
KD-65A9F / 55A9F
Table of Contents
Note
Safety Information . . . . . . . . . . . . . . . . . . . . . 3
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Protecting the TV Screen (OLED TV) . . . . . . . 6
Parts and Controls . . . . . . . . . . . . . . . . . . . 7
Controls and Indicators . . . . . . . . . . . . . . . . . 7
Using Remote Control . . . . . . . . . . . . . . . . 8
Remote Control Parts Description. . . . . . . . . 8
Connection Diagram . . . . . . . . . . . . . . . . 10
Installing the TV to the Wall . . . . . . . . . . 12
SU-WL450 . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting . . . . . . . . . . . . . . . . . . . . 22
Troubles and Solutions. . . . . . . . . . . . . . . . . 22
Specifications . . . . . . . . . . . . . . . . . . . . . . 23
Introduction
Thank you for choosi ng this Sony product.
Before operating the TV, please read this manual thoroughly and
retain it for fu ture ref erence.
• Before operating the TV, please read the “Safety Information”
(page
3).
• Instructio ns about “Installing the TV to the Wall” are included
within this TV’s instruction manual.
• Imag es and illust rations used in t he Setup Guid e and this
manual are for reference only and may differ from the actual
product.
Attaching the Table-Top Stand to the TV
Refer to the Setup Guide o n top of the cushion.
Help
Find more troubleshooting and other useful information
directly from your TV. Press HELP on the remote control to
display a list of top ics, or to search by keyword.
Help Guide (Manual)
For more detailed information, select [He lp Guide] from the
Hel p men u on yo ur TV. You c an al so che ck the Help G uide from
your PC or smartphone (information provided on the back
cover).
Location of the identification label
Labels for the TV Model No. and Power Supply rating are located
on the rear of the TV. They can be found by removing the centre
cover .
Notice for customers in Thailand
This telecommunication equi pment and device conforms with
NBTC standard or NBTC requirements.
This radio communication eq uipment has the electrom agnetic
field strength in compliance with the Safety Standard for the Use
of Radio communication E quipment on Human H ealth
announced by the Natio nal Telecommunications Commission.
Notes for Australia and New Zealand model
This product is ENERGY RATING qualified in the default mode.
ENERGY RATING is a programme designed to promote energy
efficient products and p ractices.
• When the TV is initially set up, it is designed to meet ENERGY
RATING requirement s while main taining optim um picture
quality.
• Changes to cer tain features, settings and functi onalities of this
TV (
e.g. TV Guide, Picture/Sound, Eco setting) can slightly
change the power consumption.
Depending upon suc h changed settings (e.g. S hop mode), the
power consumption may vary which possibly could exceed the
stated energy rating.
To reset the TV to ENERGY RATING qualified settings, compl ete
t
he initial set-up procedure in [Settings] [Sto rage & re set]
[Factory data reset].
After factory data reset, down loaded application data w ill be
deleted. Please download them again.
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2
Safety Information
A
Screw (M6)
Wall-Mount Bracket
8 mm - 12 mm
TV’s rear cover
WARN ING
Caution
Risk of explosion if the battery is replaced by an incorrect typ e.
Batteries must not be expose d to excessive heat such as
sunshine, fire or the like or extremely low air pressure that can
result in an explosion or leakage of flammable liquid or gas.
Stability Hazard
The television se t may fall, causing seri ous personal injur y or
death.
Never place a television set in an unstable locati on. A television
set may fall, causing ser ious personal injur y or death. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as:
• Using cabin ets or stands recommended by the manufacturer of
th
e television set.
• Only using furniture that can safely suppor t the television set.
• Ensuring the television set is not overhanging the edge of the
supporting furniture.
• Not placing the television set on tall furni ture (for example,
cupboards or bookcases) without anchoring both the furniture
and the television s et to a suitable support.
• Not placing the television set on cloth or oth er materials that
m
ay be located between the television set and supporting
furniture.
• Educating children about the dangers of climbing on furniture
to reach the television set o r its controls.
If your existing television set is b eing retained and relocated, the
sa
me considerations as abo ve should be appl ied.
Installation/Set-up
Sufficient expertis e is required when installing th e TV to the
Table-Top Stand.
Refer to the Setup Guide supplied with the TV for stand
nstallation.
i
Sony is not liable for any d amage or injury cause d by
m
ishandling or imp roper installation.
Install and use the TV s et in accordance with the instruction s
below in order to avoid any risk of fire, electric shock or damage
and/or in juries.
Apparatus connected to the protective e arthing of the building
i
nstallation through the m ains connection or through oth er
apparatus with a connection to protective earthing – and to a
television distribution system using coaxial cable, may in some
circumstances create a fire haza rd. Connection to a television
distribution system therefore has to be provided through a device
providing electrical isolation b elow a certain frequency range
(galvanic isolator, see EN 60728-11).
Installation
• Slide and hold the hinge lock as shown, and pull the centre
block until a click is heard. Otherw ise the TV may fall, causing
serious personal injury or damage to the TV.
• Install the T V so that the TV bottom do es not protrude out from
he TV stand (not supplied). If the TV bottom protrudes out from
t
the TV stand, it may caus e TV set to topple over, fall down, and
cause personal injury or damage to the TV.
• For safety reasons, b e sure to attach the centre covers to the
ear of the TV when TV in Table-Top condition.
r
• Only qualified service personnel should carry out wall-mount
i
nstallations.
• For safety reasons, it is strongly recommended that you use
Sony accesso ries, including:
Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the Wall-Mount Bracket
wh
en attaching the Wall-Mount Bracket to the TV set. The
supplied screws are designed as indicated by illustration when
measured from the attaching surface of the Wall-Mount Bracket.
The diameter and length of the screws differ depending on the
Wall-Mount Bracket model.
Use of screws other than those supplied may resul t in internal
d
amage to the TV set or caus e it to fall, etc.
Tran spo rti ng
• Before transpor ting the TV set, disconnect all cables.
• Two or three people are needed to transport a large TV set.
• When transpo rting the TV set by hand , hold it as shown below.
Do not put stress on th e panel and the frame around the screen.
• The TV se t should be insta lled near an easily accessible AC
p
ower outlet (mains soc ket).
• Place the TV set o n a stable, level surface to preven t it from
falling over and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked
over.
• When handli ng or mounting the
T
V set, do not lay down the TV.
• When transpo rting the TV set, do
not s
ubject it to jolts or excessive vibration .
• When transpo rting the TV set for repairs o r when moving, pa ck
i
t using the original carton and packing material.
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GB
Topple prevention
Note
M6 screw (not supplied)
Cord
(not supplied)
Screw (not supplied)
8 mm - 12 mm
30 cm
10 cm
10 cm
10 cm
Leave at least this space around t he set.
30 cm
10 cm 10 cm
Leave at least this space around the set.
1 cm
Wall
Air circulation is blocked.
Wall Wall
(Except models with supplied support belt kit)
1
Remove the centre covers.
2 Secure the TV to the TV stand .
Ventilation
• Never cover the v entilation holes or inser t anything in the
cabinet.
• Leave space around the TV set as shown belo w.
• It is strongly recommen ded that you use a Sony Wall-M ount
Bracket in order to provide adequate air circulation .
Installed on the wall
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Installed with stand
• To ensure proper ventilation and prevent the collection of dirt or
dust:
Do no t lay the TV set flat, install ups ide down, backwards, o r
sideways.
D
o not place the TV set on a she lf, rug, bed or in a closet.
Do not cover th e TV set with a cloth, such as curtains, or items
such as newspapers, etc.
Do no t install the TV set as show n below.
AC power cord (mains lead)
Handle the AC power cord (ma ins lead) and outlet (mains s ocket)
as follows in order to avoid any risk of fire, electric shock or
damage and/or injuries:
• The shape of AC power plug (mains plug), which is supplied
w
ith the TV set, varies depe nding on the region. Be su re to
connect the appropriate supp lied AC power cord (mains lead)
with the plug that fits i nto the AC power outlet (m ains socket).
• Use only Sony supplied AC power cords (mains lead), not those
of other brands.
• Insert the pl ug fully into the AC powe r outlet (mains socket).
• Operate the TV set on a 110 V - 240 V AC supply only.
• When wiring cables, be sure to unplug the AC power cord
(
mains lead) for your safety a nd take care not to catch your feet
on the cables.
• Disconnect the AC power cord (mains lead) f rom the AC power
o
utlet (mains socket) before wo rking on or moving the TV set.
• Keep the AC power cord (m ains lead) away from heat s ources.
• Unplug the AC power plug (mains plug) and clean it regularly. If
the plug is covered with dust and it picks up moisture, its
insulation may deteriorate, whic h could result in a fire.
• Do not use th e supplied AC power cord (mains lead) on any
other equipment.
• Do not pinch, bend, or twist the AC power cord (mains lead)
excessively. The core conductors may be exposed or broken.
• Do not modif y the AC power cord (mains lea d).
• Do not put any thing heavy on the AC po wer cord (mains lead).
• Do not pull on the AC power cord (mains lead) itself when
d
isconnecting the AC powe r cord (mains lead).
• Do not connect too many appliances to the sa me AC power
outlet (mains socket).
• Do not use a poor fitting AC power outlet (mains socket).
Prohibited Usage
Do not install/use the TV set in locations, environments or
situations such as tho se listed below, or the TV set may
malfunction and cause a fire, electric shock, damage and/or
injuries.
Locations:
• Outdoors (in direct su nlight), at the seashore, on a ship or other
vessel, inside a vehicle, in medical institutions, u nstable
locations, near water, rain, moist ure or smoke.
Environments:
• Places that a re hot, humid, or excessively du sty; where insects
may enter; where it migh t be exposed to mechanical vi bration,
near flammable objects (candles, etc.). Th e TV set shall not be
exposed to dripping or splashing and no objects filled with
liquids, such as vases, shall be placed on the TV.
Situations:
• Use when your hands are wet, with the cabinet removed, or
with attachments not recommended by the manufac turer.
Disconnect the TV s et from AC power outlet (m ains socket) and
antenna (aerial) during lightning storms.
• Install the TV s o that it sticks out into an
o
pen space. Injury or damage from a
person or obje ct bumping into the TV may
result .
• Place the TV in a humid or dusty space,
o
r in a room with oi ly smoke or steam
(near cooki ng tables or humidif iers). Fire,
electric shock, o r warping may result.
• Install the TV i n places subject to
e
xtreme temperature such as in direct sun light, near a radiator
or a heating vent. The TV may ov erheat in such condition which
can cause deformation of the enclosure and/or TV malfunction.
• If the TV is place d in the changing room o f
public bath or hot spring, the TV may be
a
damaged by airborne sulfur, etc.
• For best picture quality, do not expose the screen to direct
il
lumination or sunlight.
• Avoid moving the TV from a cold area to a warm area. Sudden
r
oom temperature changes m ay cause moisture condensati on.
This may cause the TV to show poor picture and/or poor colour.
Should this occur, allow mois ture to evaporate completely
before powering the TV on.
Broken pieces:
• Do n ot throw anything at the TV set. T he screen glass may break
by the impact and cause serious injury.
• If the surface of th e TV set cracks, do not touch it until you ha ve
unplugged the AC po wer cord (mains lead). Other wise this may
cause an electric shock.
When not in use
• If you will not be using the TV set for seve ral days, the TV set
should be disconnected from the AC power (mains) for
environmental and sa fety reasons.
• As the TV set i s not disconnected from the AC powe r (mains)
when the TV set is just turned off, pull the plug from the AC
power outlet (mains socket) to disconnect the TV set
completely.
• Some TV se ts may have features that require the TV set to be
l
eft in standby to work correctly.
For children
• Do not allow children to climb on the T V set.
• Keep small accessories ou t of the reach of children, so that they
are not mistakenly swallowe d.
If the following problems occur...
Turn off the T V set and unplug the AC pow er cord (mains lead)
immediately if any of the following pro blems occur.
Ask your dealer or Sony service centre to have it checked by
qualified service personnel.
When:
• AC power cord (mains lead) is damaged.
• Poor fitting of AC power outlet (main s socket).
• TV set is damaged by being dropped, hit or having something
thrown at it.
• Any li quid or solid o bject falls through openin gs in the cab inet.
About TV Temperature
When the TV is used for an extended pe riod, the panel surrounds
become warm. You may feel hot when touching there by the
hand.
Precautions
Viewing the TV
• View the TV in mode rate light, as viewing the TV in poor light or
during long period of tim e, strains your eyes.
• When usin g headphones, adj ust the volume so as to a void
excessive levels, as hearing damage may result.
OLED Screen
• Although the OLED screen is made with hi gh-precision
technology and 99.99 % or more of the pixels are effective,
black dots may appear or bright points of light (white, red, blue,
or green) may appear constantly on the OLED screen. This is a
structural property of the OL ED screen and is not a malfu nction.
• Do not push or scratch the front filter, or place objects on top of
t
his TV set. The image may be uneven or the OLED screen may
be damaged.
• The screen and cabinet get warm when this TV set is in use. This
i
s not a malfunction.
• W hen disposi ng of your TV be sure to foll ow your loca l laws and
regulations.
Handling and cleaning the screen surface/
cabinet of the TV set
Be sure to unplug the AC powe r cord (mains lead) connected to
the TV set from AC power outlet (mains socket) befo re cleaning.
To avoid material degradation or screen coating de gradation,
observe the following precautions.
• To remove dust from the screen surface/cabinet, wipe gently
with a soft cloth. If dust is persistent, wipe with a soft cloth
slightly mo istened with a diluted mild d etergent soluti on.
• Never spray water or detergent directly on
t
he TV set. It may drip to the bottom of the
screen or exterior parts and enter the TV
set, and may cause dam age to the TV set.
• Never use any type of abrasive pad,
a
lkaline/acid cleaner, scouring powder, or
volatile solvent, such as alcohol, benzene,
thinner or in secticide. Us ing such materials or ma intaining
prolonged contact with rubbe r or vinyl materials may resul t in
damage to the screen su rface and cabinet material.
• Do not touch th e TV if your hand is covered in any ch emical
sub
stance such as hand cream or sunblock.
• Periodic vacuuming of the vent ilation openi ngs is
recommended to ensure proper ventilation.
• When adj usting the angle of the T V set, move it slowly so as to
prevent the TV set from moving or slipping off from its table
stand.
Optional Equipment
Keep optional components or any equipment emitting
electromagnetic radiation away from the TV set. Otherwise
picture distortion and/or noisy sound may occur.
Wireless Function of the unit
• Do not operate this u nit near medical equipm ent (pacemaker,
etc.), as thi s may result i n the malfu nction of th e medical
equipme nt.
• Altho ugh this un it transmits/re ceives scramble d signals, be
careful of unauthorised i nterception. We cannot be responsible
for any trouble as a result.
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Caution about handling the remote control
• Observe th e correct polarity when inserting batteri es.
• Do not use different ty pes of batteries together o r mix old and
new batteries.
• Dispose o f batteries in an environmentall y friendly way. Certain
regions may regulate the d isposal of batteries. Pleas e consult
your local autho rity.
• Handle the remote control with care. Do not drop or step on it,
or
spill liquid of any kind onto it.
• Do no t place the remote control in a location n ear a heat source,
a place subject to direct sun light, or a damp room.
Disposal of the TV set
Disposal of old electrical &
electronic equipment (applicable in
the European Union and other
countries with separate collection
systems)
Disposal of Old Electrical &
Electronic Equipment (Applicable
in Republic of India)
This symbol and its vari ations indicate that this
product and its compon ents, consumables,
parts or spares thereof shal l not be treated as
household waste and may not be dropped in
garbage bins. Product ow ners are advised to
point for the recycling of electrical and electronic equipment. Your
co-operation shall facilitate proper dis posal and help prevent
potential negative conseque nces/hazards to the environmen t
and human health, which could otherwise be caused by
inappropriate waste disposal including improper handling,
accidental breakage, damage and/or improper recycling of ewaste. The recycling of material s will help to conserve n atural
resources. For more detailed informatio n about recycling of this
product, please contact yo ur local civic office, your household
waste disposal service provider or the store where you made the
purchase. You may contact our company’s toll free numbe r in
India for assistance.
Tol l Fre e: 1 800 -103 -77 99
Visit: www.sony.co.in for product recycling
deposit their product at the nearest collection
Reduction in the Use of Hazardous Substances
in Electrical & Electronic Equipment (Applicable
in Republic of India)
This product and its com ponents, consumables , parts or
spares comply with the hazardous substances restriction of
India’s E-Waste (Management) Rules. The ma ximum allowable
concentrations of the restricted sub stances are 0.1 % by weight
in homogenous materi als for Lead, Mercury, Hexavalent
Chromium, Polybrominated Biphenyls (PBB) and
Polybrominated Diphenyl Ethers (PBDE), and
0.01 % by weight in homogeno us materials for Cadmium,
e
xcept for the exemptions specified in Schedule II of the
aforesaid Rules.
Notice for customer in UAE
Protecting the TV Screen (OLED TV)
Precautions to Protect the Screen from
mage
Da
Image retention
OLED TV‘s are susceptible to image retention (b urn-in) due to the
characteristics of the m aterials used. Image retention may occur if
images are displayed in the same location on the screen
repeatedly or over extended period s of time. This is not a
malfunction of the TV. Avoid displaying images that may cause
image rete ntion.
The following are examples of images that may
cause image retention:
• Content with black bars either on the top and bottom and/or
the left and ri ght sides of the screen. (for example, Letterboxed,
4:3 screen, Standard defini tion)
• Static images suc h as photos.
• Video gam es that might have static content in some part of the
s
creen.
• On-screen menus, programme guides, channel logos etc.
• Static content from ap plications.
• On-screen tickers , such as those used for n ews and headlines.
To reduce the risk of image retention:
• Sony recomm ends that you turn off the TV normally by pressing
the power button on the remote control or the TV.
• Fill the screen by changing [Wide mode] to eliminate the black
bars. Select [Wide m ode] other than [Norm al].
• Turn off the OSD (On Screen Display) by pressing the /
button, and turn off th e menus from connected eq uipment. For
d
etails, refer to the instructio n manuals for the connected
equipment.
• Avoid display ing static images with br ight colours (including
white), clocks or logos on any portion of the screen.
• Set the picture settings based on the ambient conditions. The
Standard Picture is recommended for hom e use and when
viewing content that ofte n displays the station logo s, etc.
The TV has fo llowi ng feat ures to help re duce/p revent imag e
re
tentio n.
Panel ref resh
Panel refresh will automatically run to a djust the uniformity of the
TV screen after it has been in use for long periods of time. Panel
refresh can also be performed manually and should only be used
if image retention is very noticeable or you see the following
message: [Panel refresh did not finish…]
Caution:
• The Panel refresh function m ay affect the panel. A s a reference,
perform the Panel refresh only o nce a year, do not perform it
more than once a year as it may affect the usable life of the
panel.
• Panel refresh takes about one hour to complete.
• A white line may be displayed on the screen during the Panel
re
fresh, this is not a malfunc tion of the TV.
• Panel refresh will only work when the room temperature is
between 10 ºC and 40 ºC.
Pixel shift
Automatically moves the image on the screen to prevent image
retent ion.
Other feature
The screen brightness is automatically reduced when displaying
still image s, clocks, bri ght colours or lo gos etc.
TRA
REGISTERED No: ER59077/17
DEALER No:
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DA0065531/11
Parts and Controls
ȫȬȪ
Controls and Indicators
(Power) / + / –
When the TV is off,
Press to
When the TV is on,
Press and hold to
Press
then press + or – button to:
•Adjust the volume.
• Select the channel.
• Select the input source of TV.
Remote Control sensor*1 /
Light sensor*
The illumination LED lights up or blinks
according to the status of the TV.
For more information, refer to the Help
Gu
power on.
repeatedly to change the function,
ide.
power off.
1
/ Illumination LED
Built-in MIC*2*
Use the hands-free built-in microphone for
Voice Search. To enable the built-in MIC,
press HOME, then select [Settings]
[Google].
Built-in MIC LED
The built-in MIC LED lights up in amber
when the built-in MIC is enabled. The builtin MIC LED can be disabled.*
*1 Do not place anything near the sensor.
*2 The built-in MIC will be available when software is
updated. For the latest information, visit Sony
support website (information provided on the back
cover).
The Voice Search requires an Internet connection.
The Voice Search with the built-in MIC is available
only on limited region/country/language.
Standby power consumption will increase because
the built-in MIC is always listening when the Voice
Search with the built-in MIC is enabled.
*3 For more information, see the Online Help Guide
(page 2).
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Using Remote Control
MIC
(Microphone)
Use Voice Search*. (e.g., Search
various content by voice.)
EXT.BOX MENU
Display the connected External Box
(cable/satellite box) menu.
• For models with supplied IR Blaster,
connect and set up the IR Blaster
(page 11).
• The External Box menu may be
displayed for some HDMI CEC
compatible devices when the IR
Blaster is not supplied/connected.
//// (Navigation D-Pad)
On screen menu navigation and
selection.
TV
Switch to a TV channel or input and
display the TV Menu Bar.
* The Voice Search requires an Internet connection.
Remote Control Parts Description
The remote control shape, location, availability and function of remote control buttons may vary
depending on your region/country/TV model.
/ (Input select/Text hold)
In TV mode: Display and select the input
source.
In Text mode: Hold the current page.
(TV standby)
Turn on or turn off the TV (standby mode).
DIGITAL/ANALOG
Switch between digital and analogue mode.
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Number buttons
/ (Info/Text reveal)
Display information.
(Text)
Display text information.
Google Play
Hint
Access the “Google Play” online service.
NETFLIX (Only on limited region/
country/TV model)
Access the “NETFLIX” online service.
Colour buttons
Execute corresponding function at that time.
ACTION MENU
Display a list of contextual functions.
GUIDE/
Display the digital programme guide.
APPS
Access various services and applications.
BACK
Return to the previous screen.
HOME
Display the TV Home Menu.
+/– (Volume)
Adjust the volume.
(Jump)
Jump back and forth between two channels
or inputs. The TV alternates between the
current channel or input and the last
channel or input that was selected.
(Muting)
Mute the sound. Press again to restore the
sound.
• You can switch the accessibility on and off by
pressing and holding .
PROG +/–//
In TV mode: Select the channel.
In Text mode: Select the next () or
previous () page.
AUDIO
Change the language for the programme
currently being viewed.
//////
Operate media contents on the TV and
connected BRAVIA Sync-compatible device.
(Subtitle setting)
Turn subtitles on or off (when the feature is
available).
HELP
Display the Help menu. Help Guide can be
accessed from here.
EXIT
Return to the previous screen or exit from
the menu. When an Interactive Application
service is available, press to exit from the
service.
SYNC MENU
Display the BRAVIA Sync Menu.
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