Sony KD-55A9F Users guide

Television

Reference Guide

4-736-801-11(1)

KD-65A9F / 55A9F

Table of Contents

Note

Safety Information . . . . . . . . . . . . . . . . . . . . . 3

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Protecting the TV Screen (OLED TV) . . . . . . . 6

Parts and Controls . . . . . . . . . . . . . . . . . . . 7

Controls and Indicators . . . . . . . . . . . . . . . . . 7

Using Remote Control . . . . . . . . . . . . . . . . 8

Remote Control Parts Description. . . . . . . . . 8

Connection Diagram . . . . . . . . . . . . . . . . 10

Installing the TV to the Wall . . . . . . . . . . 12

SU-WL450 . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Troubleshooting . . . . . . . . . . . . . . . . . . . . 22

Troubles and Solutions. . . . . . . . . . . . . . . . . 22

Specifications . . . . . . . . . . . . . . . . . . . . . . 23

Introduction

Thank you for choosi ng this Sony product. Before operating the TV, please read this manual thoroughly and retain it for fu ture ref erence.

• Before operating the TV, please read the “Safety Information” (page

3).

• Instructio ns about “Installing the TV to the Wall” are included within this TV’s instruction manual.

• Imag es and illust rations used in t he Setup Guid e and this manual are for reference only and may differ from the actual product.

Attaching the Table-Top Stand to the TV

Refer to the Setup Guide o n top of the cushion.

Help

Find more troubleshooting and other useful information directly from your TV. Press HELP on the remote control to display a list of top ics, or to search by keyword.

Help Guide (Manual)

For more detailed information, select [He lp Guide] from the Hel p men u on yo ur TV. You c an al so che ck the Help G uide from your PC or smartphone (information provided on the back cover).

Location of the identification label

Labels for the TV Model No. and Power Supply rating are located on the rear of the TV. They can be found by removing the centre cover .

Notice for customers in Thailand

This telecommunication equi pment and device conforms with NBTC standard or NBTC requirements. This radio communication eq uipment has the electrom agnetic field strength in compliance with the Safety Standard for the Use of Radio communication E quipment on Human H ealth announced by the Natio nal Telecommunications Commission.

Notes for Australia and New Zealand model

This product is ENERGY RATING qualified in the default mode. ENERGY RATING is a programme designed to promote energy efficient products and p ractices.

• When the TV is initially set up, it is designed to meet ENERGY RATING requirement s while main taining optim um picture quality.

• Changes to cer tain features, settings and functi onalities of this TV (

e.g. TV Guide, Picture/Sound, Eco setting) can slightly

change the power consumption.

Depending upon suc h changed settings (e.g. S hop mode), the power consumption may vary which possibly could exceed the stated energy rating. To reset the TV to ENERGY RATING qualified settings, compl ete t

he initial set-up procedure in [Settings]  [Sto rage & re set] 

[Factory data reset]. After factory data reset, down loaded application data w ill be deleted. Please download them again.

Safety Information

Screw (M6)

Wall-Mount Bracket

8 mm - 12 mm

TV’s rear cover

WARN ING

Caution

Risk of explosion if the battery is replaced by an incorrect typ e. Batteries must not be expose d to excessive heat such as sunshine, fire or the like or extremely low air pressure that can result in an explosion or leakage of flammable liquid or gas.

Stability Hazard

The television se t may fall, causing seri ous personal injur y or death. Never place a television set in an unstable locati on. A television set may fall, causing ser ious personal injur y or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabin ets or stands recommended by the manufacturer of th

e television set.

• Only using furniture that can safely suppor t the television set.

• Ensuring the television set is not overhanging the edge of the supporting furniture.

• Not placing the television set on tall furni ture (for example, cupboards or bookcases) without anchoring both the furniture and the television s et to a suitable support.

• Not placing the television set on cloth or oth er materials that m

ay be located between the television set and supporting

furniture.

• Educating children about the dangers of climbing on furniture to reach the television set o r its controls.

If your existing television set is b eing retained and relocated, the sa

me considerations as abo ve should be appl ied.

Installation/Set-up

Sufficient expertis e is required when installing th e TV to the Table-Top Stand. Refer to the Setup Guide supplied with the TV for stand

nstallation.

i Sony is not liable for any d amage or injury cause d by m

ishandling or imp roper installation.

Install and use the TV s et in accordance with the instruction s below in order to avoid any risk of fire, electric shock or damage and/or in juries. Apparatus connected to the protective e arthing of the building i

nstallation through the m ains connection or through oth er apparatus with a connection to protective earthing – and to a television distribution system using coaxial cable, may in some circumstances create a fire haza rd. Connection to a television distribution system therefore has to be provided through a device providing electrical isolation b elow a certain frequency range (galvanic isolator, see EN 60728-11).

Installation

• Slide and hold the hinge lock as shown, and pull the centre

block  until a click is heard. Otherw ise the TV may fall, causing serious personal injury or damage to the TV.

• Install the T V so that the TV bottom do es not protrude out from he TV stand (not supplied). If the TV bottom protrudes out from

t the TV stand, it may caus e TV set to topple over, fall down, and cause personal injury or damage to the TV.

• For safety reasons, b e sure to attach the centre covers to the ear of the TV when TV in Table-Top condition.

• Only qualified service personnel should carry out wall-mount

nstallations.

• For safety reasons, it is strongly recommended that you use

Sony accesso ries, including:  Wall-Mount Bracket SU-WL450

• Be sure to use the screws supplied with the Wall-Mount Bracket

en attaching the Wall-Mount Bracket to the TV set. The supplied screws are designed as indicated by illustration when measured from the attaching surface of the Wall-Mount Bracket. The diameter and length of the screws differ depending on the Wall-Mount Bracket model. Use of screws other than those supplied may resul t in internal d

amage to the TV set or caus e it to fall, etc.

Tran spo rti ng

• Before transpor ting the TV set, disconnect all cables.

• Two or three people are needed to transport a large TV set.

• When transpo rting the TV set by hand , hold it as shown below. Do not put stress on th e panel and the frame around the screen.

• The TV se t should be insta lled near an easily accessible AC p

ower outlet (mains soc ket).

• Place the TV set o n a stable, level surface to preven t it from falling over and causing personal injury or property damage.

• Install the TV where it cannot be pulled, pushed, or knocked over.

• When handli ng or mounting the T

V set, do not lay down the TV.

• When transpo rting the TV set, do not s

ubject it to jolts or excessive vibration .

• When transpo rting the TV set for repairs o r when moving, pa ck i

t using the original carton and packing material.

Topple prevention

Note

M6 screw (not supplied)

Cord (not supplied)

Screw (not supplied)

8 mm - 12 mm

30 cm

10 cm

Leave at least this space around t he set.

30 cm

10 cm 10 cm

Leave at least this space around the set.

1 cm

Wall

Air circulation is blocked.

Wall Wall

(Except models with supplied support belt kit)

Remove the centre covers.

2 Secure the TV to the TV stand .

Ventilation

• Never cover the v entilation holes or inser t anything in the cabinet.

• Leave space around the TV set as shown belo w.

• It is strongly recommen ded that you use a Sony Wall-M ount Bracket in order to provide adequate air circulation .

Installed on the wall

Installed with stand

• To ensure proper ventilation and prevent the collection of dirt or dust:  Do no t lay the TV set flat, install ups ide down, backwards, o r

sideways.

 D

o not place the TV set on a she lf, rug, bed or in a closet.

 Do not cover th e TV set with a cloth, such as curtains, or items

such as newspapers, etc.

 Do no t install the TV set as show n below.

AC power cord (mains lead)

Handle the AC power cord (ma ins lead) and outlet (mains s ocket) as follows in order to avoid any risk of fire, electric shock or damage and/or injuries:

• The shape of AC power plug (mains plug), which is supplied w

ith the TV set, varies depe nding on the region. Be su re to connect the appropriate supp lied AC power cord (mains lead) with the plug that fits i nto the AC power outlet (m ains socket).

• Use only Sony supplied AC power cords (mains lead), not those of other brands.

• Insert the pl ug fully into the AC powe r outlet (mains socket).

• Operate the TV set on a 110 V - 240 V AC supply only.

• When wiring cables, be sure to unplug the AC power cord (

mains lead) for your safety a nd take care not to catch your feet

on the cables.

• Disconnect the AC power cord (mains lead) f rom the AC power o

utlet (mains socket) before wo rking on or moving the TV set.

• Keep the AC power cord (m ains lead) away from heat s ources.

• Unplug the AC power plug (mains plug) and clean it regularly. If the plug is covered with dust and it picks up moisture, its insulation may deteriorate, whic h could result in a fire.

• Do not use th e supplied AC power cord (mains lead) on any other equipment.

• Do not pinch, bend, or twist the AC power cord (mains lead) excessively. The core conductors may be exposed or broken.

• Do not modif y the AC power cord (mains lea d).

• Do not put any thing heavy on the AC po wer cord (mains lead).

• Do not pull on the AC power cord (mains lead) itself when d

isconnecting the AC powe r cord (mains lead).

• Do not connect too many appliances to the sa me AC power outlet (mains socket).

• Do not use a poor fitting AC power outlet (mains socket).

Prohibited Usage

Do not install/use the TV set in locations, environments or situations such as tho se listed below, or the TV set may malfunction and cause a fire, electric shock, damage and/or injuries.

Locations:

• Outdoors (in direct su nlight), at the seashore, on a ship or other vessel, inside a vehicle, in medical institutions, u nstable locations, near water, rain, moist ure or smoke.

Environments:

• Places that a re hot, humid, or excessively du sty; where insects may enter; where it migh t be exposed to mechanical vi bration, near flammable objects (candles, etc.). Th e TV set shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the TV.

Situations:

• Use when your hands are wet, with the cabinet removed, or with attachments not recommended by the manufac turer. Disconnect the TV s et from AC power outlet (m ains socket) and antenna (aerial) during lightning storms.

• Install the TV s o that it sticks out into an o

pen space. Injury or damage from a person or obje ct bumping into the TV may result .

• Place the TV in a humid or dusty space, o

r in a room with oi ly smoke or steam (near cooki ng tables or humidif iers). Fire, electric shock, o r warping may result.

• Install the TV i n places subject to e

xtreme temperature such as in direct sun light, near a radiator or a heating vent. The TV may ov erheat in such condition which can cause deformation of the enclosure and/or TV malfunction.

• If the TV is place d in the changing room o f public bath or hot spring, the TV may be

a damaged by airborne sulfur, etc.

• For best picture quality, do not expose the screen to direct

lumination or sunlight.

• Avoid moving the TV from a cold area to a warm area. Sudden

oom temperature changes m ay cause moisture condensati on. This may cause the TV to show poor picture and/or poor colour. Should this occur, allow mois ture to evaporate completely before powering the TV on.

Broken pieces:

• Do n ot throw anything at the TV set. T he screen glass may break by the impact and cause serious injury.

• If the surface of th e TV set cracks, do not touch it until you ha ve unplugged the AC po wer cord (mains lead). Other wise this may cause an electric shock.

When not in use

• If you will not be using the TV set for seve ral days, the TV set should be disconnected from the AC power (mains) for environmental and sa fety reasons.

• As the TV set i s not disconnected from the AC powe r (mains) when the TV set is just turned off, pull the plug from the AC power outlet (mains socket) to disconnect the TV set completely.

• Some TV se ts may have features that require the TV set to be l

eft in standby to work correctly.

For children

• Do not allow children to climb on the T V set.

• Keep small accessories ou t of the reach of children, so that they are not mistakenly swallowe d.

If the following problems occur...

Turn off the T V set and unplug the AC pow er cord (mains lead) immediately if any of the following pro blems occur. Ask your dealer or Sony service centre to have it checked by qualified service personnel.

When:

• AC power cord (mains lead) is damaged.

• Poor fitting of AC power outlet (main s socket).

• TV set is damaged by being dropped, hit or having something thrown at it.

• Any li quid or solid o bject falls through openin gs in the cab inet.

About TV Temperature

When the TV is used for an extended pe riod, the panel surrounds become warm. You may feel hot when touching there by the hand.

Precautions

Viewing the TV

• View the TV in mode rate light, as viewing the TV in poor light or during long period of tim e, strains your eyes.

• When usin g headphones, adj ust the volume so as to a void excessive levels, as hearing damage may result.

OLED Screen

• Although the OLED screen is made with hi gh-precision technology and 99.99 % or more of the pixels are effective, black dots may appear or bright points of light (white, red, blue, or green) may appear constantly on the OLED screen. This is a structural property of the OL ED screen and is not a malfu nction.

• Do not push or scratch the front filter, or place objects on top of t

his TV set. The image may be uneven or the OLED screen may

be damaged.

• The screen and cabinet get warm when this TV set is in use. This i

s not a malfunction.

• W hen disposi ng of your TV be sure to foll ow your loca l laws and regulations.

Handling and cleaning the screen surface/ cabinet of the TV set

Be sure to unplug the AC powe r cord (mains lead) connected to the TV set from AC power outlet (mains socket) befo re cleaning. To avoid material degradation or screen coating de gradation, observe the following precautions.

• To remove dust from the screen surface/cabinet, wipe gently with a soft cloth. If dust is persistent, wipe with a soft cloth slightly mo istened with a diluted mild d etergent soluti on.

• Never spray water or detergent directly on t

he TV set. It may drip to the bottom of the screen or exterior parts and enter the TV set, and may cause dam age to the TV set.

• Never use any type of abrasive pad, a

lkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, benzene, thinner or in secticide. Us ing such materials or ma intaining prolonged contact with rubbe r or vinyl materials may resul t in damage to the screen su rface and cabinet material.

• Do not touch th e TV if your hand is covered in any ch emical sub

stance such as hand cream or sunblock.

• Periodic vacuuming of the vent ilation openi ngs is recommended to ensure proper ventilation.

• When adj usting the angle of the T V set, move it slowly so as to prevent the TV set from moving or slipping off from its table stand.

Optional Equipment

Keep optional components or any equipment emitting electromagnetic radiation away from the TV set. Otherwise picture distortion and/or noisy sound may occur.

Wireless Function of the unit

• Do not operate this u nit near medical equipm ent (pacemaker, etc.), as thi s may result i n the malfu nction of th e medical equipme nt.

• Altho ugh this un it transmits/re ceives scramble d signals, be careful of unauthorised i nterception. We cannot be responsible for any trouble as a result.

Caution about handling the remote control

• Observe th e correct polarity when inserting batteri es.

• Do not use different ty pes of batteries together o r mix old and new batteries.

• Dispose o f batteries in an environmentall y friendly way. Certain regions may regulate the d isposal of batteries. Pleas e consult your local autho rity.

• Handle the remote control with care. Do not drop or step on it, or

spill liquid of any kind onto it.

• Do no t place the remote control in a location n ear a heat source, a place subject to direct sun light, or a damp room.

Disposal of the TV set

Disposal of old electrical & electronic equipment (applicable in the European Union and other countries with separate collection systems)

Disposal of Old Electrical & Electronic Equipment (Applicable in Republic of India)

This symbol and its vari ations indicate that this product and its compon ents, consumables, parts or spares thereof shal l not be treated as household waste and may not be dropped in garbage bins. Product ow ners are advised to

point for the recycling of electrical and electronic equipment. Your co-operation shall facilitate proper dis posal and help prevent potential negative conseque nces/hazards to the environmen t and human health, which could otherwise be caused by inappropriate waste disposal including improper handling, accidental breakage, damage and/or improper recycling of ewaste. The recycling of material s will help to conserve n atural resources. For more detailed informatio n about recycling of this product, please contact yo ur local civic office, your household waste disposal service provider or the store where you made the purchase. You may contact our company’s toll free numbe r in India for assistance.

Tol l Fre e: 1 800 -103 -77 99 Visit: www.sony.co.in for product recycling

deposit their product at the nearest collection

Reduction in the Use of Hazardous Substances in Electrical & Electronic Equipment (Applicable in Republic of India)

This product and its com ponents, consumables , parts or spares comply with the hazardous substances restriction of India’s E-Waste (Management) Rules. The ma ximum allowable concentrations of the restricted sub stances are 0.1 % by weight in homogenous materi als for Lead, Mercury, Hexavalent Chromium, Polybrominated Biphenyls (PBB) and Polybrominated Diphenyl Ethers (PBDE), and

0.01 % by weight in homogeno us materials for Cadmium, e

xcept for the exemptions specified in Schedule II of the

aforesaid Rules.

Notice for customer in UAE

Protecting the TV Screen (OLED TV)

Precautions to Protect the Screen from

mage

Image retention

OLED TV‘s are susceptible to image retention (b urn-in) due to the characteristics of the m aterials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended period s of time. This is not a malfunction of the TV. Avoid displaying images that may cause image rete ntion.

The following are examples of images that may cause image retention:

• Content with black bars either on the top and bottom and/or the left and ri ght sides of the screen. (for example, Letterboxed, 4:3 screen, Standard defini tion)

• Static images suc h as photos.

• Video gam es that might have static content in some part of the s

creen.

• On-screen menus, programme guides, channel logos etc.

• Static content from ap plications.

• On-screen tickers , such as those used for n ews and headlines.

To reduce the risk of image retention:

• Sony recomm ends that you turn off the TV normally by pressing the power button on the remote control or the TV.

• Fill the screen by changing [Wide mode] to eliminate the black bars. Select [Wide m ode] other than [Norm al].

• Turn off the OSD (On Screen Display) by pressing the / button, and turn off th e menus from connected eq uipment. For d

etails, refer to the instructio n manuals for the connected

equipment.

• Avoid display ing static images with br ight colours (including white), clocks or logos on any portion of the screen.

• Set the picture settings based on the ambient conditions. The Standard Picture is recommended for hom e use and when viewing content that ofte n displays the station logo s, etc.

The TV has fo llowi ng feat ures to help re duce/p revent imag e re

tentio n.

Panel ref resh

Panel refresh will automatically run to a djust the uniformity of the TV screen after it has been in use for long periods of time. Panel refresh can also be performed manually and should only be used if image retention is very noticeable or you see the following message: [Panel refresh did not finish…]

Caution:

• The Panel refresh function m ay affect the panel. A s a reference, perform the Panel refresh only o nce a year, do not perform it more than once a year as it may affect the usable life of the panel.

• Panel refresh takes about one hour to complete.

• A white line may be displayed on the screen during the Panel re

fresh, this is not a malfunc tion of the TV.

• Panel refresh will only work when the room temperature is between 10 ºC and 40 ºC.

Pixel shift

Automatically moves the image on the screen to prevent image retent ion.

Other feature

The screen brightness is automatically reduced when displaying still image s, clocks, bri ght colours or lo gos etc.

TRA

REGISTERED No: ER59077/17 DEALER No:

DA0065531/11

Parts and Controls

ȫȬȪ

Controls and Indicators

 (Power) / + / –

When the TV is off,

Press  to

When the TV is on,

Press and hold  to Press  then press + or – button to:

•Adjust the volume.

• Select the channel.

• Select the input source of TV.

 Remote Control sensor*1 /

Light sensor*

The illumination LED lights up or blinks according to the status of the TV. For more information, refer to the Help Gu

power on.

repeatedly to change the function,

ide.

power off.

/ Illumination LED

 Built-in MIC*2*

Use the hands-free built-in microphone for Voice Search. To enable the built-in MIC, press HOME, then select [Settings]  [Google].

 Built-in MIC LED

The built-in MIC LED lights up in amber when the built-in MIC is enabled. The builtin MIC LED can be disabled.*

*1 Do not place anything near the sensor.

*2 The built-in MIC will be available when software is

updated. For the latest information, visit Sony support website (information provided on the back cover). The Voice Search requires an Internet connection. The Voice Search with the built-in MIC is available only on limited region/country/language. Standby power consumption will increase because the built-in MIC is always listening when the Voice Search with the built-in MIC is enabled.

*3 For more information, see the Online Help Guide

(page 2).

Using Remote Control

MIC

(Microphone)

Use Voice Search*. (e.g., Search various content by voice.)

EXT.BOX MENU

Display the connected External Box (cable/satellite box) menu.

• For models with supplied IR Blaster, connect and set up the IR Blaster (page 11).

• The External Box menu may be displayed for some HDMI CEC compatible devices when the IR Blaster is not supplied/connected.

//// (Navigation D-Pad)

On screen menu navigation and selection.

Switch to a TV channel or input and display the TV Menu Bar.

* The Voice Search requires an Internet connection.

Remote Control Parts Description

The remote control shape, location, availability and function of remote control buttons may vary depending on your region/country/TV model.

/ (Input select/Text hold)

In TV mode: Display and select the input source. In Text mode: Hold the current page.

 (TV standby)

Turn on or turn off the TV (standby mode).

DIGITAL/ANALOG

Switch between digital and analogue mode.

 Number buttons

/ (Info/Text reveal)

Display information.

 (Text)

Display text information.

 Google Play

Hint

Access the “Google Play” online service.

NETFLIX (Only on limited region/ country/TV model)

Access the “NETFLIX” online service.

Colour buttons

Execute corresponding function at that time.

 ACTION MENU

Display a list of contextual functions.

GUIDE/

Display the digital programme guide.

APPS

Access various services and applications.

BACK

Return to the previous screen.

HOME

Display the TV Home Menu.

 +/– (Volume)

Adjust the volume.

(Jump)

Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected.

 (Muting)

Mute the sound. Press again to restore the sound.

• You can switch the accessibility on and off by

pressing and holding .

PROG +/–//

In TV mode: Select the channel. In Text mode: Select the next () or previous () page.

 AUDIO

Change the language for the programme currently being viewed.

//////

Operate media contents on the TV and connected BRAVIA Sync-compatible device.

(Subtitle setting)

Turn subtitles on or off (when the feature is available).

HELP

Display the Help menu. Help Guide can be accessed from here.

EXIT

Return to the previous screen or exit from the menu. When an Interactive Application service is available, press to exit from the service.

SYNC MENU

Display the BRAVIA Sync Menu.

+ 19 hidden pages