• Safety information, remote control, troubleshooting, wall-mount installation,
specification, etc.
Help Guide (On screen Manual)
• Settings, Android TV functions,
Internet connection, troubleshoot ing,
etc.
• To open it, press the HELP button on
the remote control and select Help
Guide.
IMPORTANT - Read the End User Software Licence
Agreement before using your Sony product. Using your
product indicates your acceptan ce of the End User Software
Licence Agreement. The software licence agreement between
you and Sony is availab le online at Sony webs ite (http://
www.sony.net/tv-software-licenses/) or on your product
screen. Go to [Settings] t [Device Preferences] t [About] t
[Legal information] t [Notices and licences].
Note
• Before operating the TV, please read the “Safety Information”.
• Read the sup plied safety docume ntation for additional safet y
information.
• Instruction s about “Installing the TV to the Wall” are included
within this TV’s instruction manual.
• Images and ill ustrations used in the Setup Gu ide and this
m
anual are for reference only and may di ffer from the actual
product.
Location of the identification label
Labels for the TV Mode l No. and Power Supply rating are located
on the rear of the TV.
This television is designed for use in Hong Kong and ensured
the usage in Hong Kong only.
Safety Information
Installation/Set-up
Install and use the TV set in accordance with the instruction s
below in order to avoid any risk of fire, electric shoc k or damage
and/or injuries.
Installation
• The TV set sho uld be installed near an easily accessi ble AC
power outlet (mains s ocket).
• Place the TV se t on a stable, level sur face to prevent it from
f
alling over and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked
over.
• You can refer to the Help Guide with your
smartphone.
• Install the TV so that the TV’s Table-Top Stand does not protrude
ut from the TV stand (not supplied). If the Table-Top Stand
o
protrudes out from the TV stand, it may cause TV set to topple
over, fall down, and cause personal injury or damage to the TV.
Tran spo rti ng
• Before transpor ting the TV set, disconne ct all cables.
• Two or more people are needed to transport a large TV set.
• When transpo rting the TV set by h and, hold it as shown below.
Do
not put stress on the panel and the frame around the screen.
• When hand ling or mounting the TV
set, do not lay down th e TV.
• When transpo rting the TV set, do not su bject it to jolts or
xcessive vibration.
e
• When transpo rting the TV set for repai rs or when moving, p ack
it using the original car ton and packing material .
GB
2
Topple prevention
9 mm – 13 mm
M6 screw (not supplied)
Screw (not supplied)
Cord (not
supplied)
1.5 N·m
{15 kgf·cm}
GB
3
1
2
Protecting the TV Screen (OLED TV)
Precautions to Protect the Screen from
Damage
Image retention
OLED TV’s are susceptible to image retention (b urn-in) due to the
characteristics of the materia ls used. Image retention may occur if
images are displayed in the same location on the screen
repeatedly or over extended periods of time. This is not a
malfunction of the TV. Avoid displaying images that ma y cause
image retention.
The following are examples of images that may
cause image retention:
• Content with bl ack bars either on the top and bottom and/or
the left and right sides of the screen. (for example, Letterboxed,
4:3 screen, Standard defin ition)
• Static imag es such as photos.
• Video game s that might have static conte nt in some part of the
scr
een.
• On-screen menus, programme guides, channel logos etc.
• Static content from applications.
• On-screen tickers, such as those used for news and headlines.
To reduce the risk of image retention:
• Sony recomm ends that you turn off the TV normall y by pressing
the power button on t he remote control or the TV.
• Fill the screen by changing [Wide mode] to eliminate the black
ba
rs. Select [Wide mode] other than [Normal].
• Turn off the OSD (On Screen Display) by pressing the /
button, and turn off the m enus from connected equipmen t. For
details, refer to the instruction m anuals for the connected
equipme nt.
• Avoid displa ying static images w ith bright colours (incl uding
w
hite), clocks or logos on any portion of the screen.
• Set the picture settings based on the ambient conditions. The
Standard Picture is recommended for home use and when
viewing content that often di splays the station logo s, etc.
The TV has following features to help reduce/prevent image
tenti on.
re
Panel refresh
A panel refresh will adjust th e panel uniformity. Panel refresh can
be performed and should only be used when image retention is
very noticeable.
Caution:
• The Panel refresh func tion may affect the panel. Do not perform
anel refresh more than once a year as it may affect th e usable
P
life of the p anel.
• Panel refresh takes about one hour to complete.
• A white line may be displayed on the screen during the Panel
refresh, this is not a malfunction of the TV.
• Panel refresh will only work when the room temperature is
be
tween 10 ºC and 40 ºC.
Pixel shift
Automatically moves th e image on the screen to p revent image
retenti on.
Other feature
The screen brightness is automatically reduced when displaying
still images, clocks, bright colours or logos etc.
GB
3
MIC
Ȫ
ȫ
Ȭ
ȭ
Ȯ
ȩ
Ȱ
Remote Control and TV
The remote control shape, location,
availability and function of remote control
buttons may vary depending on your region/
country/TV model.
(Microphone): Use voice search*
//// : On screen menu navigation
and selection.
TV: Display TV channel list or switch to
input.
(TV standby)
Number buttons
(dot)
(T
Google Play / NETFLIX*2 / Colour
ext): Display text information.
buttons
GUIDE/: Display the digital programme
guide.
APPS: Display a list of installed apps.
(Input select): Display and select the
input source, etc.
(Quick settings): Display Quick Settings.
BACK
1
.
HOME
+/– (Volume)
(Jump)
3
te)*
(Mu
CH +/–//: Select the channel, or next
() / previous () page.
AUDIO: Select the sound of multilingual
source or dual sound (depend on
programme source).
(Subtitle setting)
Display the Help menu.
HELP:
///
EXIT
/ (Info/Text reveal):
information.
(Power)
Remote Control sensor / Light sensor /
Display
LED
*1 The voice search requires an Internet connection.
*2 Only on limited region/country/TV model/
la
nguage.
*3 Accessibility shortcut is available by pressing and
olding (Mute).
h
For more information, refer to
the Help Guide.
GB
4
Installing the TV to the Wall
9 mm – 13 mm
Screw (M 6)
Wall-Mount Bracket
TV’s rear cover
GB
Using the optional Wall-Mount Bracket
(SU-WL850 or SU-WL450)* (not supplied)
To Customers:
For product protection and safety reasons, Sony
str
ongly recommends that installation of your
TV be performed by Sony dealers or licensed
contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the
in
stallation, periodic maintenance and
examination of this product.
Wall-Mount Bracket Installation Information
This TV’s instruction manual only provides the
steps
to prepare the TV for Wall-Mount
installation before it is installed on the wall. For
instructions on Wall-Mount Bracket installation,
see the Installation Information (Wall-Mount
Bracket) on the product page for your TV model.
https://www.sony-asia.com/support
Preparing for Wall-Mount Installation
• Prepare the TV for the Wall-Mount Bracket
b
efore making cable connections.
• Follow the instruction guide provided with the
W
all-Mount Bracket for your model. Sufficient
expertise is required in installing this TV,
especially to determine the strength of the
wall for withstanding the TV’s weight.
• Be sure to entrust the attachment of this
pr
oduct to the wall to Sony dealers or licensed
contractors and pay adequate attention to
safety during the installation. Sony is not liable
for any damage or injury caused by
mishandling or improper installation.
• The screws for Wall-Mount Bracket are not
su
pplied (SU-WL450 only).
• Only qualified service personnel should carry
ou
t wall-mount installations.
• For safety reasons, it is strongly recommended
th
at you use Sony accessories, including:
W
all-Mount Bracket SU-WL850
W
all-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the TV
en attaching the Wall-Mount Bracket to the
wh
TV set (SU-WL850 only). Be sure to use the
screws supplied with the Wall-Mount Bracket
when attaching the Wall-Mount Bracket to the
TV set (except SU-WL850).
The supplied screws are designed as indicated
b
y illustration when measured from the
attaching surface of the Wall-Mount Bracket.
The diameter and length of the screws differ
d
epending on the Wall-Mount Bracket model.
Use of screws other than those supplied may
result in internal damage to the TV set or
cause it to fall, etc.
• Be sure to store the unused screws and
T
able-Top Stand in a safe place until you are
ready to attach the Table-Top Stand. Keep the
screws away from small children.
* Only on limited region/country/TV model.
Installing the TV to the Wall from Carton
1 Remove the centre cushion.
GB
5
2 Remove the screws from the rear of the
TV.
Note
• Be sure to store the removed screws and reuse
when attaching the Wall-Mount Bracket to the TV
set (SU-WL850 only). Keep the screws away from
small children.
Installing the TV to the Wall from Table-Top
Stand
Remove the screws from the rear of the TV.
Detaching the Table-Top Stand from the TV
1 Remove one side of the Table-Top Stand
at a time. Firmly hold the Table-Top
Stand securely with both hands while
the other people lift up the TV.
Note
• Be sure to store the removed screws and reu se when
attaching the Wall-Mount Bracket to the TV set
(SU-WL850 only). Keep the screws away from small
children.
GB
6
2 Repeat the previous step and remove
the other side of the Table-Top Stand.
Note
• Three or more people are required to detach the
Table-Top Stand.
• Be careful not to use excessive force while detaching
e Table-Top Stand from the TV as it may cause the
th
TV set to fall resulting in personal injury or physical
damage to the TV.
• Take care when handling the Table-Top Stand to
revent damage to the TV.
p
• Be careful when lifting the TV as the Table-Top Stand
s detached, the Table-Top Stand may topple over and
i
cause personal injury.
• Take care when removing the Table-Top Stand from
he TV to prevent it from falling over and damaging
t
the surface that the TV is sitting on.
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