Television
https://rd1.sony.net/help/
tv/hga1/h_ga/
1
2
3
9 mm – 13 mm
M6 screw (not supplied)
Screw (not supplied)
Cord (not
supplied)
1.5 N·m
{15 kgf·cm}
MIC
Ȫ
ȫ
Ȭ
ȭ
Ȯ
ȩ
Ȱ
Reference Guide
5-014-783-11(1)
Topple prevention
(Models with supplied support belt kit)
Refer to the Setup Guide o n top of the cushion.
The supplied wood screw is only for affixing to a solid object made of
wood.
(Except models with supplied support belt kit)
Notice for customer in UAE
TRA
REGISTERED No: ER73578/19
DEALER No: DA0105422/13
(Microphone): Use the Google Assistant*
voice search*
press (Microphone) button and speak the phrase
“voice hints”.*
2
. For hints on how to control your TV
1
1*2
or
////: On screen menu navigation and
selection.
TV: Display TV channel list or switch to input.
(TV standby)
Number buttons
(dot)
(Text):
Google Play / NETFLIX*1*3 / Colour buttons
GUIDE/ : Display the digital programme guide
of TV or TV box*
Display text information.
1*4
.
APPS: Display a list of installed apps.
(Input select): Display and select the input
source, etc.
(Quick settings): Display Quick Settings.
BACK
HOME
+/– (Volume)
(Jump)
(Mute)*
5
CH +/–//: Select the channel, or next () /
previous () page.
AUDIO: Select the sound of multilingual source or
dual sound (depend on programme source).
(Subtitle setting)
HELP:
Display the Help menu.
///
EXIT
/ (Info/Text reveal):
Display information.
KD-65A8H / 55A8H
About Manuals
This TV comes with the following manuals. Please retain the manuals for future reference.
Setup Guide
• TV installation and setup.
Reference Guide (this manual) / Safety Documentation
• Safety information, remote control, troubleshooting, wall-mount installation, specification,
etc.
Help Guide (On screen Manual)
• Settings, Android TV functions, Internet
connection, troubleshooting, etc.
• To open it, press the HELP button on the
remote control and select Help Guide.
IMPORTANT - Read the End User Software Licence Agreement before
using your Sony product. Using your product indicates your acceptance
of the End User Software Licence Agreement. The software licence
agreement between you a nd Sony is available online at S ony website
(http://www.sony.net/tv-software-l icenses/) or on your product screen.
Go to [Settings] t [Device Preferences] t [About] t [Legal
information] t [Notices and licences].
Note
• Before operating the TV, please read the “Safety Information”.
• Read the s upplied safety docum entation for additional s afety
information.
• Instructions about “Installing the TV to the Wall” are includ ed within this
TV’s instruction manual.
• Imag es and illustrations used in the Setup G uide and this manual are for
reference only and may differ from the actual product.
Location of the identification label
Labels for the TV Model N o. and Power Supply rating are located on the
rear of the TV.
Safety Information
Installation/Set-up
Install and use the TV set in accordance with the instructio ns below in
order to avoid any risk of fire, electric shock or damage and/or injuries.
Installation
• The TV set s hould be installed near an easily accessible AC pow er outlet
(mains socket).
• Place the TV set on a stable, level surface to prevent it from falling over
and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked over.
• Install the TV so that the TV’s Table-Top Stand does not protrud e out
from the TV stand (not supplied). If the Table-Top Stand protrudes out
from the TV stand, it may cause TV set to topple ov er, fall down, and
cause personal injury or damage to the TV.
• You can refer to the Help Guide with your
smartphone.
Tran spo rti ng
• Before transpo rting the TV set, discon nect all cables.
• Two or more people are needed to transport a large TV set.
• When transp orting the TV set by hand, hold it as shown below. Do not
put stress on the panel and the frame around the screen.
• When handl ing or mounting the TV s et, do
not lay down the TV.
• When trans porting the TV set, d o not subject it to jolts or excessive
vibration.
• When transp orting the TV set for repairs or w hen moving, pack it us ing
the original carton and p acking material.
Protecting the TV Screen (OLED TV)
Precautions to Protect the Screen from Damage
Image retention
OLED TV’s are susceptible to image retention (burn-in) due to the
characteristics of the mate rials used. Image retention may occur if imag es
are displayed in the sam e location on the sc reen repeatedly or over
extended pe riods of tim e. This is not a malfun ction of the TV. Avoid
displaying images that may cause image retentio n.
The following are examples of images that may cause
image retention:
• Content w ith black bars either on the top and b ottom and/or the left and
right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard
definition)
• Static images suc h as photos.
• Video game s that might have static conte nt in some part of th e screen.
• On-screen menus, programme guides, channel logos etc.
• Static content from app lications.
• On-screen tickers, such as those used for n ews and headlines.
To reduce the risk of image retention:
• Sony recommend s that you turn off the TV normally by pressing the
power button on the remote control or the TV.
• Fill the screen by changing [Wide mode] to eliminate the black bars.
Select [Wide mode] othe r than [Normal].
• Turn off the OSD (On Screen Display) by pressing the / button,
and turn off the men us from connected equipment. For details, refer to
the instruction manuals for the connected equipment.
• Avoid di splaying s tatic images with bright colours (including white),
clocks or logos on any portion of the screen.
• Set the picture settings based on the ambient conditions. The Standard
Picture is recommended for home use and when viewing content that
often displays the s tation logos, etc.
The TV has following feat ures to help reduce/prevent image retentio n.
Panel refre sh
A notification to perform a panel refresh will appear after the TV has been
in use for long periods of time. It is recommended to perform a panel
refresh when you receive this noti fication. A panel refresh will ad just the
panel uniformity. Panel refresh can also be performed manually and
should only be used when image retention is very noticeable.
Caution:
• The Panel refresh function may affec t the panel. As a reference, perform
the Panel refresh only once a year, do not per form it more than once a
year as it may affect the us able life of the panel.
• Panel refresh takes about on e hour to complete.
• A white line may be displayed on the screen during the Panel refresh,
this is not a malfunctio n of the TV.
• Panel refresh will only work when the room temperature is between
10 ºC and 40 ºC.
Pixel shift
Automatically moves the image on the screen to pre vent image retention.
Other feature
The screen brightness is automatically reduced when displaying still
images, clo cks, bright co lours or log os etc.
Remote Control and TV
The remote control shape, location, availability and
function of remote control buttons may vary
depending on your region/country/TV model.
(Power)
Remote Control sensor / Light sensor / LED
*1 Only on limited region/country/TV model/language.
*2 The Google Assistant or voice search requires an Internet
connection.
*3 Installation might be required depending on region/
country.
*4 [TV box setup] setting is required.
*5 Accessibility shortcut is available by pressing and holding
(Mute).
For more information, refer to the
Help Guide.
Installing the TV to the Wall
Using the optional Wall-Mount Bracket (SU-WL850
or SU-WL450)* (not supplied)
To Customers:
For product protection and safety reasons, Sony
strongly recommends that installation of your TV be
performed by Sony dealers or licensed contractors. Do
not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation,
periodic maintenance and examination of this
product.
Wall-Mount Bracket Installation Information
This TV’s instruction manual only provides the steps to
prepare the TV for Wall-Mount installation before it is
installed on the wall. For instructions on Wall-Mount
Bracket installation, see the Installation Information
(Wall-Mount Bracket) on the product page for your TV
model.
https://www.sony-asia.com/support
Preparing for Wall-Mount Installation
• Prepare the TV for the Wall-Mount Bracket before
making cable connections.
• Follow the instruction guide provided with the
Wall-Mount Bracket for your model. Sufficient
expertise is required in installing this TV, especially
to determine the strength of the wall for
withstanding the TV’s weight.
• Be sure to entrust the attachment of this product to
the wall to Sony dealers or licensed contractors and
pay adequate attention to safety during the
installation. Sony is not liable for any damage or
injury caused by mishandling or improper
installation.
• The screws for Wall-Mount Bracket are not supplied
(SU-WL450 only).
• Only qualified service personnel should carry out
wall-mount installations.
• For safety reasons, it is strongly recommended that
you use Sony accessories, including:
Wall-Mo unt Bracket SU-WL850
Wall-Mo unt Bracket SU-WL450
• Be sure to use the screws supplied with the TV when
attaching the Wall-Mount Bracket to the TV set
(SU-WL850 only). Be sure to use the screws supplied
with the Wall-Mount Bracket when attaching the
Wall-Mount Bracket to the TV set (except SU-WL850).
The supplied screws are designed as indicated by
illustration when measured from the attaching
surface of the Wall-Mount Bracket.
The diameter and length of the screws differ
9 mm – 13 mm
Screw (M 6)
Wall-Mount Bracket
TV’s rear cover
depending on the Wall-Mount Bracket model. Use of
screws other than those supplied may result in
internal damage to the TV set or cause it to fall, etc.
• Be sure to store the unused screws and Table-Top
Stand in a safe place until you are ready to attach the
Table-Top Stand. Keep the screws away from small
children.
* Only on limited region/country/TV model.
Installing the TV to the Wall from Carton
1 Remove the centre cushion.
2 Remove the screws from the rear of the TV.
Note
• Be sure to store the removed screws and reuse when
attaching the Wall-Mount Bracket to the TV set
(SU-WL850 only). Keep the screws away from small
children.
Installing the TV to the Wall from Table-Top Stand
Remove the screws from the rear of the TV.
Note
• Be sure to store the re moved screws and reuse when
attaching the Wall-Mount Bracket to the TV set (SU-WL850
only). Keep the screws away from small children.
Detaching the Table-Top Stand from the TV
1 Remove one side of the Table-Top Stand at a
time. Firmly hold the Table-Top Stand securely
with both hands while the other people lift up
the TV.
2 Repeat the previous step and remove the
other side of the Table-Top Stand.
Note
• Three or more people are required to detach the Table-Top
Stand.
• Be careful not to use excessive force while detaching the
Table-Top Stand from the TV as it may cause the TV set to fall
resulting in personal injury or physical damage to the TV.
• Take care when handling the Table-Top Stand to prevent
damage to the TV.
• Be careful when lifting the TV as the Table-Top Stand is
detached, the Table-Top Stand may topple over and cause
personal injury.
• Take care when removing the Table-Top Stand from the TV to
prevent it from falling over and damaging the surface that
the TV is sitting on.
Troubleshooting
General troubleshooting for issues like: black screen,
no sound, frozen picture, TV does not respond, or
network is lost, do the following steps.
1 Restart your TV by pressing the power button on
the remote control for about five seconds. The TV
will restart. If the TV does not recover, try
unplugging the AC power cord (mains lead). Then
press the power button on the TV, and release it.
Wait for two minutes, and plug in the AC power
cord (mains lead).
2 Refer to the Help menu by pressing HELP on the
remote control.
3 Connect your TV to the Internet and perform a
software update. Sony recommends you to keep
your TV software updated. Software updates
provide new features and performance
improvements.
4 Visit Sony support website (information provided at
the end of this manual).
When you plug in the TV, the TV may not be able to
turn on for a while even if you press the power
button on the remote control or the TV.
It takes time to initialize the system. Wait for about
one minute, then operate it again.
The remote control does not fun ction.
• Replace the batteries.
The parental lock password has been forgotten.
• Enter 9999 for the PIN and enter the new PIN.
The screen becomes darker while watching TV.
• If the whole image or part of the image remains still,
the screen brightness will be gradually reduced to
prevent image retention. This is not a malfunction of
the TV.
You are concerned about image retention.
If the same image is displayed repeatedly or for long
periods of time, image retention may occur. To reduce
image retention, we recommend that you turn off the
TV normally by pressing the power button on the
remote control or the TV.
Note
• Perform Panel refresh manually only when image retention is
particularly noticeable. As a reference, perform it only once a
year. Avoid performing it more than once a year because it
may affect the usable life of the panel.
• Images that include clocks, logos and bright colours
(including white) easily cause image retention. Avoid
displaying these types of images for long periods of time,
otherwise image retention may occur.
A white line appears on the screen.
• Panel refresh automatically runs after the TV has
been used for long periods of time to reduce image
retention. Panel refresh starts after the TV is turned
off and takes about one hour to complete. A white
line may be displayed on the screen during the Panel
refresh. This is not a malfunction of the TV.
The message [Panel refresh did not finish…] is
displayed.
When i) the TV is turned on, ii) the AC power cord
(mains lead) is unplugged, or iii) the room
temperature falls outside of the range between 10 ºC
and 40 ºC during the Panel refresh, the Panel refresh is
not completed. Please avoid the above three
conditions during the Panel refresh.
For more information o n
troubleshooting, refer to the Help
Guide.
Specifications
System
Panel system: OLED (Organic Light Emitting Diode)
Panel
TV system: Depend on your country/area selection
Analogue: B/G, I, D/K, M
Digital: DVB-T/DVB-T2
Colour system: PAL/SECAM/NTSC3.58/NTSC4.43
Channel coverage: Depend on your country/area
selection
Analogue: UHF/VHF/Cable
Digital: UHF/VHF
Sound output: 10 W + 10 W + 5 W + 5 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac
(IEEE 802.11ac may not be available depending on
countries/regions.)
Bluetooth® Version 4.2
Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
/ VIDEO IN
Video/Audio input (mini jack)
HDMI IN 1/2/3/4 (support 4K resolution, HDCP
2.3-compatible)
Video:
4096 × 2160p (50, 60 Hz)*
1
(24 Hz)*
, 3840 × 2160p (50, 60 Hz)*2, 3840 × 2160p
1*2
, 4096 × 2160p
(24, 25, 30 Hz), 1080p (30, 50, 60, 100, 120 Hz),
1080/24p, 1080i (50, 60 Hz), 720p (30, 50, 60 Hz),
720/24p, 576p, 480p, PC Formats*
3
Audio:
In eARC (Enhanced Audio Return Channel) mode
Refer to the Help Guide for details.
Except eARC mode
5.1 channel linear PCM: 32/44.1/48/88.2/96/
176.4/192 kHz 16/20/24 bits, Dolby Audio, Dolby
Atmos, DTS
eARC/ARC (Enhanced Audio Return Channel/Audio
Return Channel) (HDMI IN 3 only)*
4
In eARC mode
Refer to the Help Guide for details.
In ARC mode
Two channel linear PCM: 48 kHz 16 bits, Dolby
Audio, Dolby Atmos, DTS
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear PCM: 48 kHz
16 bits, Dolby Audio, DTS)
(Stereo mini jack)
Headphone
1, 2, 3
USB port 1 and 2 support High Speed USB (USB 2.0)
USB port 3 supports Super Speed USB (USB 3.1 Gen 1)
LAN
10BASE-T/100BASE-TX connector (Depending on the
operating environment of the network, connection
speed may differ. The communication rate and
quality are not guaranteed.)
Power and others
Power requirements
110 V – 240 V AC, 50/60 Hz
Energy Efficiency Class*
5
(For Egypt only)
KD-65A8H: C
KD-55A8H: D
Screen size (measured diagonally) (Approx.)
KD-65A8H: 65 inches / 163.9 cm
KD-55A8H: 55 inches / 138.8 cm
Powe r consumption
Indicated on the rear of the TV
Power consumption*
5
(For Egypt only)
In [Standard] mode
KD-65A8H: 163.8 W
KD-55A8H: 133.4 W
In [Vivid] mode
KD-65A8H: 457 W
KD-55A8H: 341 W
Annual energy consumption*
(For Egypt only)*
6
5
KD-65A8H: 479 kWh per year
KD-55A8H: 390 kWh per year
Standby power consumption*
5*7*8
0.50 W
Display resolution
3,840 pixels (horizontal) × 2,160 lines (vertical)
Output Rating
USB 1/2
5V , 500mA MAX
USB 3
5V , 900mA MAX
Dimensions (Approx.) (w × h × d) (mm)
wi t h Table -To p Sta n d
Standard position:
KD-65A8H: 1,448 × 857 × 326
KD-55A8H: 1,227 × 733 × 326
Sound bar position:
KD-65A8H: 1,448 × 908 × 323
KD-55A8H: 1,227 × 784 × 323
without Table-Top Stand
KD-65A8H: 1,448 × 836 × 52
KD-55A8H: 1,227 × 712 × 52
Mass (Approx.) (kg)
with Table-Top Stand (without Table-Top Stand)
KD-65A8H: 23.6 (21.8)
KD-55A8H: 18.6 (16.8)
Others
Optional accessories
Wall-Mount Bracket: SU-WL850 / SU-WL450
Operating temperature: 0 ºC – 40 ºC
*1 When 4096 × 2160p is input and [Wide mode] is set to
[Normal], the resolution is displayed as 3840 × 2160p. To
display 4096 × 2160p, set [Wide mode] setting to [Full 1] or
[Full 2].
*2 To support 18 Gbps, set [HDMI signal format] to [Enhanced
format].
*3 Refer to the online Help Guide for details.
*4 Connect your audio system to the HDMI IN 3 to route TV
audio to your audio system.
*5 This information is for EU and other countries whose
relevant regulation is based on EU energy labelling
regulation.
*6 Energy consumption in kWh per year, based on the power
consumption of the television operating 8 hours per day for
365 days. The actual energy consumption will depend on
how the television is used.
*7 Specified standby power is reached after the TV finishes
necessary internal processes.
*8 Standby power consumption will increase when your TV is
connected to the network.
Note
• Optional accessories availability depends on countries/
region/TV model/stoc k.
• Design and specifications are subject to change without
notice.
• Subscriptions for services and applications may be required
and additional terms, conditions and/or charges may apply
when using the Google Assistant.
Notes on Digital TV function
• Any functions related to Digital TV ( ) will only
work in countries or areas where DVB-T/DVB-T2
(MPEG-2 and H.264/MPEG-4 AVC) digital terrestrial
signals are broadcast. Please confirm with your local
dealer if you can receive a DVB-T/DVB-T2 signal
where you live.
• This TV set complies with DVB-T/DVB-T2
specifications, but compatibility with future DVB-T/
DVB-T2 digital terrestrial broadcasts are not
guaranteed.
• Some Digital TV functions may not be available in
some countries/areas.
Trademark Information
• The terms HDMI, HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing
Administrator, Inc.
• Dolby, Dolby Vision, Dolby Atmos, Dolby Audio, and
the double-D symbol are trademarks of Dolby
Laboratories. Manufactured under license from
Dolby Laboratories. Confidential unpublished works.
Copyright © 2012-2018 Dolby Laboratories. All rights
reserved.
• Gracenote, the Gracenote logo and logotype,
“Powered by Gracenote” logo are either registered
trademarks or trademarks of Gracenote, Inc. in the
United States and/or other countries.
• Google, Google Play, Chromecast, YouTube, Android
TV and other related marks and logos are
trademarks of Google LLC.
• For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS, Inc. DTS, the
Symbol, DTS and the Symbol together, and Digital
Surround are registered trademarks or trademarks of
DTS, Inc. in the United States and/or other countries.
© DTS, Inc. All Rights Reserved.
• Netflix is a registered trademark of Netflix, Inc.
• TUXERA is a registered trademark of Tuxera Inc. in
the US and other countries.
• All other trademarks are the property of their
respective owners.
Support
https://www.sony-asia.com/support
© 2020 Sony Corporation
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