THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS:
REGION
ASIA AMERICA EUROPE CHINA
MODEL
-55A8F
-55AF8
-55A8F
-55A8F
-65A8F
-65AF8
-65A8F
-65A8F
JAPAN
3
SYSSET
Page 4
Title
Page
SAFETY NOTES
SELF DIAGNOSTIC FUNCTION
TROUBLE SHOOTING
4.
SERVICE ADJUSTMENTS
5.
DIAGRAMS
PANEL and TV SET HANDLING
2018/03/1622:32:44(GMT+09:00)
TABLE OF CONTENTS
Section
1.
2.
3.
6.
5
10
14
69
79
81
Please refer Service Manual – Unique for below information :
-Disassembly and Removal Caution
-Wire Dressing
-Circuit Board Location
-Exploded Views and Parts List
Note: Pictures provided in this Service Manual might have slight difference from the
actual sets.
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1-1. Warnings and Caution
1) CAUTION :These servicing instructions are for use by qualified service
personnel only.
2) To reduce the risk of electric shock, do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
3) WARNING!! : An isolation transformer should be used during any service
to avoid possible shock hazard, because of live chassis. The chassis of this
receiver is directly connected to the ac power line.
SECTION 1
SAFETY NOTES
Whenever a TV Main board is replaced, the correct TV Model and Serial
number must be reinserted into memory.
This is a MANDATORY procedure that each service center must apply.
Please refer to the chapter of ADJUSTMENT in this service manual to
find out how to set the model number and serial number in service mode.
1-2-1. Caution Handling of LCD Panel
The replaceable fuse could be in the neutral of the mains supply. When
replacing the fuse, the mains shall be disconnected for de-energize the phase
conductors.
(*Except AC ADAPTOR, Because it does not carry out replacing an internal
fuse.)
4) CARRYING THE TV : Be sure to follow these guidelines to protect your
property and avoid causing serious injury :
• Carry the TV with an adequate number of people; larger size TVs require
two or more people.
• Correct hand placement while carrying the TV is very important for
safety and to avoid damages.
5) SAFETY-RELATED COMPONENT WARNING!! : Components identified
by shading and ! mark on the exploded views, and in the parts list are critical
for safe operation. Replace these components with Sony parts whose part
numbers appear as shown in this manual or in supplements published by
Sony. Circuit adjustments that are critical for safe operation
this manual. Follow these procedures whenever critical components are
replaced or improper operation is suspected.
6) IMPORTANT REMINDER FOR TV MAINBOARD REPLACEMENT :
It is mandatory for service centers to confirm the TV‘s system information after
each repair carried out with Main board replacement.
are identified in
When repairing the LCD Panel, make sure you are grounded with a wrist
band.
When repairing the LCD Panel on the wall, the panel must be secured
using the 4 mounting holes on the rear cover.
1) Do not press the panel or frame edge to avoid the risk of electric
shock.
2) Do not scratch or press on the panel with any sharp objects.
3) Do not leave the module in high temperature or in areas of high
humidity for an extended period of time.
4) Do not expose the LCD panel to direct sunlight.
5) Avoid contact with water. It may cause short circuit within the module.
6) Disconnect the AC power when replacing the backlight (CCFL) or
inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms)
7) Always clean the LCD panel with a soft cloth material.
8) Use care when handling the wires or connectors of the inverter circuit.
Damaging the wires may cause a short circuit.
9) Protect the panel from ESD to avoid damaging the electronic circuit
(C-MOS).
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10) During the repair, DO NOT leave the Power On or Burn-in period for
more than 1 hour while the TV is face down on a cloth. Refer Figure 1 .
Figure 1.
1-2-2. Caution for OLED Panel
1) Handling
When repairing the TV set, be sure you are grounded by using a wrist band.
*Do not press on the panel or frame edge to avoid the risk of electric shock.
*Do not scratch or press on the panel with any sharp objects.
*Do not leave the module in high temperatures or in areas of high humidity
for an extended period of time.
*Do not expose the panel to direct sunlight.
*Avoid contact with water. It may cause a short circuit within the module.
*Disconnect the AC power when replacing.
*Always clean the panel with a soft cloth material.
*Use care when handling the wires or connectors. Damaging the wires may
cause a short.
*Protect the panel from ESD to avoid damaging the electronic circuit.
*Do not recommend power-on in the conditions which laid face down the
panel, in repair activity. Refer Figure 1 .
*When transporting by hand, do not put stress on the panel and the frame
around the screen.
Refer to the panel handling chapter of each Service manual,
or the "Transporting" information of the Reference Guide of each model for
how to hold it.
2) OLED Screen
•Although the OLED screen is made with high-precision technology and
99.99% or more of the pixels are effective, black dots may appear or bright
points of light (white, red, blue, or green) may appear constantly on the
OLED screen. This is a structural property of the OLED screen and is not a
malfunction.
•Do not push or scratch the front filter, or place objects on top of this TV
set. The image may be uneven or the OLED screen may be damaged.
•The screen and cabinet get warm when this TV set is in use. This is not a
malfunction.
3) Precautions to Protect the Screen from Damage
Image retention
OLED TV’s are susceptible to image retention (burn-in) due to the
characteristics of the materials used. Image retention may occur if images
are displayed in the same location on the screen repeatedly or over
extended periods of time. This is not a malfunction of the TV. Avoid
displaying images that may cause image retention.
The following are examples of images that may cause image
retention:
•Content with black bars either on the top and bottom and/or the left and
right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard
definition)
•Static images such as photos.
•Video games that might have static content in some part of the screen.
•On-screen menus, program guides, channel logos etc.
•Static content from applications.
•On-screen tickers, such as those used for news and headlines.
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To reduce the risk of image retention:
•Fill the screen by changing [Wide mode] to eliminate the black bars.
Select [Wide mode] other than [Normal].
•Turn off the OSD (On Screen Display) by pressing the DISPLAY button,
and turn off the menus from connected equipment. For details, refer to
the instruction manuals for the connected equipment.
•Avoid displaying static images with bright colours (including white),
clocks or logos on any portion of the screen.
•Set the picture settings based on the ambient conditions. The Standard
Picture is recommended for home use and when viewing content that
often displays the station logos, etc.
The TV has following features to help reduce/ prevent image retention.
Press the HOME button, then select [Settings] – [Picture & Display] –
[Expert panel settings] – the desired option.
Panel refresh
Panel refresh will automatically run to adjust the uniformity of the TV
screen after it has been in use for long periods of time.
Panel refresh can also be performed manually and should only be used if
image retention is very noticeable or you see the following message:
[Panel refresh did not finish...]
Caution:
•The Panel refresh function may affect the panel. As a reference, perform
the Panel refresh only once a year, do not perform it more than once a
year as it may affect the usable life of the panel.
•Panel refresh takes about one hour to complete.
•A white line may be displayed on the screen during the Panel refresh,
this is not a malfunction of the TV.
•Panel refresh will only work when the room temperature is between 10
ºC and 40 ºC.
Pixel shift
Automatically moves the image on the screen to prevent image retention.
Other feature
The screen brightness is automatically reduced when displaying still
images, clocks, bright colours or logos etc.
IMPORTANT REMINDER FOR OLED PANEL REPLACEMENT
When carrying out OLED panel replacement, it is mandatory of a
service center to confirm and record Panel ON time & Panel
Refresh times.
It is because they are indispensable information in order to clarify
responsibility for image retention after panel replacement.
Please refer to the chapter of SELF DIAGNOSIS FUNCTION in this
service manual to find out how to confirm the Panel ON time &
Panel Refresh times in service mode.
1-3. Caution About the Lithium Battery
1) Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type.
2) Outer case broken battery should not contact to water.
1-4. Safety Check-Out
After correcting the original service problem, perform the following
safety checks before releasing the set to the customer:-
1) Check the area of your repair for unsoldered or poorly soldered
connections. Check the entire board surface for solder splashes and
bridges.
2) Check the inter board wiring to ensure that no wires are pinched or
contact high-wattage resistors.
3)Check all control knobs, shields, covers, ground straps and mounting
hardware have been replaced. Be absolutely certain you have replaced
all the insulators.
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4) Look for unauthorized replacement parts, particularly transistors that
were installed during a previous repair. Point them out to the customer and
recommend their replacement.
5) Look for parts which, though functioning show obvious signs of
deterioration. Point them out to the customer and recommend their
replacement.
6) Check the line cords for cracks and abrasion. Recommend the
replacement of any such line cord to the customer.
7) Check the antenna terminals, metal trim, metalized knobs, screws and all
other exposed metal parts for AC leakage. Check leakage test as described
next.
8. For safety reasons, repairing the Power board and/or Inverter board is
prohibited.
1-5.Leakage Test
(To protect electric shock when customer touch the terminal.)
Leakage current can be measured by V: Voltmeter or oscilloscope (r.m.s. or
peak reading)
Stabilized power supply instrument and isolated voltage transformer:
Use too much current capacity and isolated voltage transformer does not
need to use stabilized power supply equipment.
Specification of RMS volt meter: Input resistance > 1 Mohm, Input
capacitance < 200 pF, Frequency range: 15 Hz – 1MHz . Refer Figure 2.
Isolated type volt -m et er (FLUKE 8921A etc *1)
*1 Not use FLUKE 8920A that connected to protective earth by diode
# Leakage current of measurement instrument is less than 10μArms when
under test equipment AC plug is opened
# Set up the following condition and turn on the set. Applied voltage:
Nominal input voltage (Description on Nameplate)
# Measure the leakage current between one phase conductor and neutral
for terminal A and terminal B.
Read rms value, and then calculate to peak value PEAK VALUE =√2 RMS
VALUE
Comply with the following requirement
Class II equipment (2-pin plug): for each terminal, the worst value of
measurement must not exceed AC 350uA peak).
Note: including AC adaptor, AC adaptor/DC operated unit combination
Figure 2 – Measuring network
for Leakage Current
1-6. How to Find a Good Earth Ground
1) A cold-water pipe is a guaranteed earth ground; the cover-plate
retaining screw on most AC outlet boxes is also at earth ground.
2) If the retaining screw is to be used as your earth ground, verify that it is
at ground by measuring the resistance between it and a cold-water pipe
with an ohmmeter. The reading should be zero ohms.
3) If a cold-water pipe is not accessible, connect a 60- to 100-watt troublelight (not a neon lamp) between the hot side of the receptacle and the
retaining screw. Try both slots, if necessary, to locate the hot side on the
line; the lamp should light at normal brilliance if the screw is at ground
potential (see Figure 3).
Figure 3. Checking for earth
ground.
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1-7. Lead Free Information
The circuit boards used in these models have been processed using
Lead Free Solder. The boards are identified by the LF logo located
close to the board designation.
The servicing of these boards requires special precautions. It is
strongly recommended to use Lead Free Solder material in order to
Figure 4: LF Logo
Figure 5: LF logo on circuit board
guarantee optimal quality of new solder joints.
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The units in this manual contain a self-diagnostic function. If an error occurs, the Smar t C ore R ed LE D will automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definit ion of the Smart Core Red LED flash indicators is listed in the instruct ion manual for the user’s knowl edge and reference.
If an error symptom cannot be reproduced, the r emote c ommander can be used to review the failure occurrenc e data stored in memory to
reveal past problems and how often these pr oblems occur.
DIAGNOSTIC TEST INDICATORS
When an error occurs , the Smart Core Red LED w il l flash a set number of times to indicate the poss i ble cause of the problem.
If there is more than one error , the LED wil l identify the first of the problem areas .
Result for all of the foll owing diagnostic items are displayed on screen.
If the screen display s a “ 0”, no error has occ urr ed .
Self Diag. Quick Reference (LED blinking)
SECTION 2
SELF DIAGNOSTIC FUNCTION
Smart Core RED
LED blinking count
2x <B/G> Main 12V over voltage [MAIN_POWER]
3x
4x <T/B>TCON internal error/TCON I2C communication error[LD_ERR]
5x
6x <G/B> G board error[BACKLIGHT]
7x
8x <B> 4KBE Error (4KBE WDT)
Detection Items
<B/G> Main 5.0V failure [DC_ALERT]
<B/S/G> Audio amp. protection [AUD_ERR]
<P/T/G/B> Panel ID EEPROM I2C No ACK
(Also panel power failure is a suspect) [P_ID_ERR]
<T/B>Data corruption in EEPROM[P_ID_ERR]
<B/P> Over temperature protection [TEMP_ERR]
<B> Temp. sensor I2C No ACK [TEMP_ERR]
Blue italic: detect at startup sequence only.
<G>: Power supply board,
<B>: Main board,
<T>: T-con board,
<P>: Panel module,
<S>: Speaker,
<Tu>: Tuner board,
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Self Diag. Quick Reference (Not LED blinking [Record Only])
Error Item
( Not LED blinking
[Record Only])
TU_DEMOD
TCON ERR
AUD_ERR_I2C <B> Audio amp I2C communication failure
Detection Items
<B/Tu> Tuner & Demodulator I2C communication failure
Tuner board set detect signal monitoring
None
*CR is shutdown by I2c communication failure[LD_ERR]
<G>: Power supply board,
<B>: Main board,
<T>: T-con board,
<P>: Panel module,
<S>: Speaker,
<Tu>: Tuner board,
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Self Diagnosis Service Menu and Display
Entry (Self Diagno sis D ispl ay)
- Go to the standby by a remote.
- Push the buttons sequentially:
<Display><5><Vol-><Power>
Exit
-If you want to finish service mode app, do AC OFF/ON → *Service mode app is disable perfectly
-if you want to move home menu, push <HOME>button
→ *Service mode app do background(not disabl e perfectly )
Format of error timestamps
YYMMDDhhmmss (in UTC)
Example:
120823132523 -> Aug 23 2012 13:25:23 UTC
* Only when time is set, an error timestamp
is saved.
Total Operation Time and Boot Count clear
<9> -> <0>
Total Operation Time [hr] – Boot Count – Panel Operation Time [hr]
•Panel Operation Time is recorded every 30 min, but Total Operation
Time is recorded every 1 hr.
Therefore, the panel op. time might become larger than the total op. time.
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Self Diagnosis Display
How to confirm
- Panel ON time
- Panel Refresh times
Enter Self Diagnosis D ispl ay.
Then Push ‘Green button’ on
remote controller.
Then display upper right corner.
Green button
1
4 5 6
7
2 3
8
9
Panel ON time[hour] /Panel Refresh times[times]
Ex) 100 / 20
Check +12V_MAIN Line
(from G board).
Check “AC_OFF_DET_OUT”
(from BE SOC IC4000)
Check “AC_DET_IN”
(C407, CN400 #16pin
from G board)
yes
Check TYPE_DET
R428 Voltage.
Is the voltage 2.6±0.2V?
yes
Check OPWRSB
R443 Voltage.
Is the voltage 0V?
yes
Check POWER_ON
R526 or P-on u-com #pin10
Is the voltage >3.0V?
yes
no
no
no
Type Detection Circuit problem.
Check TYPE_DET Line (R521, R522, R523).
SOC
Muffin 2
problem
Try AC Off and On after few minutes.
If #pin10 keep Low, change IC401.
If #pin10 goes High few seconds and downs to Low,
Check +12V_MAIN Line (from G board).
1) Check POWER_ON P-on u-com #pin10
(Refer 1.2 No Power U-Com Failure)
2) Check G* board
IC4002 +1.1V_BE
IC4003 +1.0V_BE
Check Enable pin
voltage
Is voltage >2.5V?
yes
Change DDCON IC
no
1.2 No Power U-Com Failure
or
Enable source
21
(Supplementary
information)
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1.3 No Power DDCON/LDO
LDOs check
IC Ref Voltage supply
IC602 +1.05V_M2_STBY
IC603 +1.05V_M2_A_1
IC605
+1.05V_M2_ST_ET
IC606 +1.05V_M2_A_2
VCC3IO_EMMC
IC607
(1.8V)
IC4004 +1.8V_BE
START
yes
Check Vcc voltage
C4xxx or C6xx
Is voltage >3V?
yes
Check Enable pin
voltage
Is voltage >3V?
yes
no
no
BM2A Board Model
Please refer page-19 for Ref number.
Check +3.3V_DDC_OUT
DDCON (IC403)
or
+3.3V_STBY (G* board)
1.2 No Power U-Com Failure
or
Enable source
Change LDO IC
22
(Supplementary
information)
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1.4 NO POWER-Muffin2 Failure
Muffin2 Fail Suspected
Muffin2 LOG is
displayed
No
Power uCom and
DDCON/LDO OK?
Yes
Crystal X1000
Is there 24MHz?
Yes
Muffin reset released?
ORESETB=High
Yes
No
No
No
W rite DD R check
bootloader
Follow 1.2&1.3
Replace crystal
Check uCom
Follow 1.2
Is there DDR error?
No
Check Muffin Log
related to eMMC
Is there “CRC error”
No
Store SW log, check SW
behaviors.
Yes
Replace DDR
Yes
Replace eMMC
Yes
eMMC clock present?
No
Replace Muffin
Yes
W rite DD R check
bootloader
Is there DDR error?
No
eMMC
data corruption
Yes
Replace DDR
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1.5 NO POWER-Muffin2 Replacement
Muffin2
replacement
flow
eMMC erase
Muffin2 replacement
Data on eMMC need
to be erase first before
changing Muffin
If cannot be erased,
erase after replacing
Muffin
SW write
(Supplementary
information)
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2.0 LED Blinking: 2x (Main power Error)
BM2A
2-time blinking
Check “+12V_MAIN”
at pin 1 1/13 of CN400
on BM2A Board,
Vol tage > 13.2V ?
No
BM2A Board
Yes
G* Board
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Check point for BM2A
Name Board PWB (A side) Detail
CN400
BM2A
+12V_MAIN
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2.1 LED Blinking: 3x (DC Alert Error)
BM2A
Check “POWER_MAIN”
at pin 17/19 of CN400
Voltage = 18.0~20.0V or
22.5~24.5V ?
3-time blinking
(DC Alert)
on BM2A board,
OK
Check “+5.0V_VBUS”
at C431 on BM2A board
4.959V<Voltage<5.285V?
OK
Retry
NG
G Board
Detail of 3x LED Blinking
Error Item Number of STBY
Trinity DC_ALERT 3 Main board 5V power rail monitoring
AUD_ERR 3 Audio amp error detection
Trinity3 Board: BM2A
LED flashing
NG
BM2A Board
Description
(Supplementary
information)
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Check point for BM2A
Name Board PWB (A side) Detail
CN400
BM2A
+5.0V_VBUS at C431
POWER_MAIN
Pin17/19 of CN400
(Supplementary
information)
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2.2 LED Blinking: 3x (Audio Error)
LED 3x blinking
(Audio Error)
Power Off Check
Go to 3.3
Power On Check
Go to 3.4
Detail of 3x LED Blinking
Replace
G Board
NG
Measure the Speaker
impedance by multi-meter
Less than 3Ω ?
No
Speaker Harness
OK
Yes
G Board
Replace
Speaker
* In case of Actuator, replace Panel module.
Error Item Number of STBY
Trinity DC_ALERT 3 Main board 5V power rail monitoring
AUD_ERR 3 Audio amp error detection
Trinity3 Board: BM2A
LED flashing
Description
(Supplementary
information)
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2.3 LED BLINKING 4x (TCON Internal Error/TCON I2C Communication Error)
BM2A
4-time blinking
(TCON Internal/
TCON I2C Communication)
OK
FFC Cable
Replace FFC Cable
Detail of 4x LED Blinking
Trinity
3
Error
Item
LD_ERR 4 CR TCON internal error
Number of STBY
LED flashing
(B<->TCON)
NG
BM2A Board
(TCON I2C Communication)
4
Low
Check
“LD_ERR_DET” Voltage
at CL4458 on BM2A Board
High
(TCON Internal)
Segment Description
CR TCON I2C communication error
Replace TCON board
OK
TCON Board
NG
Panel
Trinity3 Board: BM2A
(Supplementary
information)
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Check point for BM2A
Name Board PWB (A side) Detail
BM2A
CL4458
(Supplementary
information)
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2.5 LED BLINKING: 5x (Panel ID Read Error)
BM2A
5-times blinking
Check
“+12.5V_TCON”
on T-CON Board
OK
Replace the Harness
Between G Board
and BM2A
NG
Replace
the V-By-One FFC
NG
Symptom
improve
Symptom
improve
Replace
G Board
NG
Harness
V-By-One FFC
OK
G Board
Replace
BM2A Board
Symptom
improvement
BM2A Board
NG
Replace
Panel (T-con)
Symptom
improvement
Panel (T-con)
NG
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2.6 LED BLINKING: 6x
BM2A
6-times blinking
Check Voltage of
“BL_ERR_DET”
at CL4459 on BM2A
Low
High
harness/connection
G board to BM2A
Harness /
Connection OK
Check
Harness /
Connection
broken
Replace G board.
Replace
harness
No
improvement
G board
No
improvement
Replace
BM2A
No
Improvement
Symptom
Improvement
Improvement
Symptom
Improvement
Harness
Symptom
G board
BM2A Board
Replace
Panel
Symptom
Improvement
Panel
(Supplementary
information)
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Check point for BM2A
Name Board PWB (A side) Detail
BM2A
CL4459
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2.7 LED BLINKING: 7x (Temperature Error)
BM2A
7-time blinking
Setting
circumstance is OK?
Temperature,
Ventilation, etc.
Yes
No
Set to another
location, etc.
2.8 LED BLINKING: 8x (4KBE Error)
BM2A
8-time blinking
Replace
BM2A Board
Replace BM2A
Board, and Aging a few
hours
Symptom
improvement
BM2A Board
NG
Panel
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3.0 No Sound
No Sound
Without LED 3x
AV receiver is connected
to HDMI in ?
No
[Speakers] setting is
[Audio System] ?
No
Headphone is connected to
HP/Audio Out terminal ?
No
[Sound]→
[Headphone Speaker Link]
setting is [On] ?
Yes
Yes
Yes
Yes
Select [External Inputs]→
[BRAVIA Sync Settings] →
[BRAVIA Sync Control]→[off]
Change the setting to
[TV Speakers]
Disconnect the Headphone
Change [Sound]→
[Headphone Speaker Link]
to [Off], OK ?
No
No sound only
Analog RF and Digital RF ?
No
No sound only HDMI ?
No
Go to
3.1 No Sound Audio
Yes
Yes
Go to
3.7 No Sound Tuner
Go to
3.8 No Sound HDMI
No
Go to
3.3 Power Off Checking
Yes
Replace BM2A board
HP/Audio out termi nal or Headphone
detect GPIO may be broken
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3.1 No Sound Audio
No Sound
Audio
Replace BM2A
OK
Finish
NG
Go to
3.4 No Sound Power On Check
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3.3 No Sound Power Off Check
Power Off Check
From 2.2
(1) BM2A-PWB
Fuse
(F3200,F3201,F3202)
broken?
No
Yes
Power Off Check
From 3.0
Confirm the speaker
harness
Cut or shorted
to the chassis ?
Yes
Replace Speaker
Harness
(2) BM2A-PWB
PVDD-GND(C3288)
short ?
No
(3) BM2A-PWB
LDO out(C3287)
short ?
No
Yes
Yes
Replace BM2A-PWB
NO
Measure the Speaker
impedance by multi-meter
Less than 3Ω ?
NO
Yes
Replace
Speaker
* In case of Actuator, replace Panel module.
(Supplementary
information)
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3.4 No Sound Power On Check
(4) POWER_A U * check
POWER_AU is supplied to
before LED 3x blinking?
Power On Check
From 2.2/3.1
BM2A for a moment
No
*Power AU is same as PVDD
Yes
No
Replace G-PWB
OK ?
No
Return to 2.2
Yes
Finish
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3.5 No Sound Audio HP/Audio out
No Sound Audio
HP/Audio out
Replace BM2A-PWB
40
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3.7 NO SOUND: @ TUNER
No Sound with normal picture
NO
Only RF tuner input?
YES
Check IC1000 (SOC)
Please refer Audio
troubleshooting
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3.8 NO SOUND: HDMI 1/2/3/4
No Sound
Check the picture
OK
Check the mode
of Source equipment
HDMI
Does this model have
Analog Audio In
(Stereo minijack)?
NO
Check Sound by other TV set
which is same model
NG
NG
Refer to 4.5 HDMI NO PICTURE
DVI
YES
“HDMI/DVI Audio Source”
Auto or HDMI Audio
OK
Does this model have
Analog Audio In
(Stereo minijack)?
setting is?
YES
Connect Stereo minijack cable between Source and the TV, and
Change “HDMI/DVI Audio Source” to Auto or Analog Audio In.
No
Change the mode of Source equipment to HDMI
Analog Audio In
Change “HDMI/DVI Audio Source” to Auto or HDMI Audio In
Refer to 3.0 No Sound Audio
Is Distributor used ?
YES
Connect Source
equipment directly
NO
Check Source equipment
by Reference TV set
(For example, RB2, RB1)
NG
Check the settings of
Source equipment
OK
Change B-Board.
And inform the designer of it
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4.0 No Picture
No Picture
Got Any Normal
Display?
Yes
Check Other
Portion:
Ext. Video Input -
HDMI - No Picture
No
No Picture
Check Smart Core
Behavior
(Blinking)
Yes
4x
5x
6x
No
4x Blinking
5x Blinking
6x Blinking
Replace
the V by One FFC
Harness
Symptom
improvement
V by One FFC
Harness
NG
Replace
the main Board
Symptom
improvement
Main board NG
NG
Panel
(T-CON)
Tuner - No Picture
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4.1: Video Analog Signal Path
Video
(Side Mini Jack)
CVBS3P
VIDEO2_DET
L36:CVBS3P
G16:GPIO66
M2
IC1000
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4.2: No Picture (BM2A)
No Picture
Video
No Picture
NG
Check if input OSD
is GREY OUT
OK if it is highlighted
OK
* Check J2600
Connection,
VIDEO2_DET
At R2612
OK (Vpp: 3.3 V)
** Detailed check all
parts at VIDEO2_DET
signal Path [R2611]
OK (Vpp: 3.3V)
NG (Vpp: 0V)
NG (Vpp: 0V)
Condition Actions to be taken
Muffin [IC1000]
Problem
J2600 Connector
Problem
J2600 Connectivity
Problem
Parts Broken
Refer to IC troubleshooting for
further investigation
Change Connector
Change Part
NG (Vpp: 0 V)
Check wave between
C2609 and IC1000
OK (Vpp: 1 V)
Muffin [IC1000]
Problem
J2600 Connector
Problem
* OK Condition : No solder splash can be seen
NG Condition : Solder splash can be seen
[All voltage measurement using Oscilloscope]
** Detailed check all parts
at CVBS3P signal path
[R2642/R2631/R2607
/C2621/C2609/VD2604]
J2600 Connectivity
Problem
NG
OK
Parts Broken
** OK Condition : No part short-circuited
NG Condition : Part short-circuited
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4.2/4.3: Input Skip function (BM2A)
Input Signal Non-Detect
(Typical)
Video VIDEO2_DET
0V 3.3V
IC1000 G16GPIO66
Video
(Side Mini Jack)
Detect
(Typical)
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4.4 NO PICTURE: @ TUNER
RF input no picture / noisy
picture
Check RF source cable
and antenna, OK?
OK
Check Tuner power line:
3.3V at JL2800 = 3.3V?
1.8V at JL2801 = 1.8V?
*1
RESET value at JL2807 = 3.3V? *1
OK
All broadcasting channel
cannot be received?
OK
Refer to next page
NG
NG
Change RF cable and antenna
NG
Please refer DDCON
troubleshooting
Check part mounting condition
for I2C SDA & SCL line. (Refer Note I2C)
OK
NG
Change NG parts
connected to I2C bus
Notes: I2C
I2C line for all tuners except Japan
- Parts for I2C SDA line: R2800, C2803.
- Parts for I2C SCL line : R2801, C2804.
I2C line for Japan
- Parts for I2C SDA line: R2804
- Parts for I2C SCL line : R2805
*1 It does not use 1.8V and RESET in the UC model
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4.4 NO PICTURE: @ TUNER
From Previous page
Digital
Analog
Refer Analog Tuning
Terrestrial/Cable
Refer Digital Tuning 1
For TW, NA-ATSC(MX/UC),
and LA-ISDB-T
Satellite
Check Tuner power line
12V at JL2822 = 12V?
OK
For AEP, JP, PA_T2, CH/HK,
and LA-T2(COL)
Refer Digital Tuning 2
NG
12V LNB Voltage
Checking
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4.4 NO PICTURE: @ TUNER (BM2A)
BM2A (Top View)
For Tuner Power Lines
1.8V
12V
BM2A Tuner potion(Top View)
For Tuner Power Lines
3.3V
JL2822 = 12V
JL2800 = 3.3V
JL2807 = RESET:3.3V
JL2801 = 1.8V
BM2A Tuner potion(Bottom View)
For Tuner Power Lines
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4.4 NO PICTURE: @ TUNER (BM2A)
BM2A (Top View)
For Tuner I2C line
R2801
C2803
C2804
R2800
R2805
R2804
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4.4 NO PICTURE: @ TUNER
FOR 12V LNB Voltage Checking : @ AEP and JP
+12V_LNB Voltage Checking
Check fuse F2801
NG
Change the fuse
OK
Check LNB power line
+12V_MAIN at R495 = 12V?
NG
Check +12V_Main at CN400
(JL401/JL411)
NG
Check harness between
B-Board and G-board
OK
NG
OK
Check P_ON_HL signal line
at CL414(R451) = 3.3V?
NG
Please confirm Power
Sequence u-com
Harness broken
OK
MOSFET
Q408/Q409
broken
OK
Please refer G-board
troubleshooting
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4.4 NO PICTURE: @ TUNER (BM2A)
BM2A (Top View)
12V LNB V oltage line
R451
CL414
+12V_LNB
F2801
R495
Q409
+12V_MAIN
Q408
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4.4 NO PICTURE: @ TUNER
FOR ANALOG TUNING: @ All destination except JP
For LA-ISDB(BR/AR), LA-T2(COL) and TW only
Analog Tuning
For Other destination
Can it preset broadcast?
Confirm ANT or Cable connection
OK
OK
NG
NG
Notes:
- Parts for IFOUT_N line : FB2801, C2807, C2826
- Parts for IFOUT_P line : FB2802, C2808, C2825
- Parts for IFAGC line : R2809,R2838, C2827
: Insert correct signal in correct terminal.
A
A
Check IC1000 (SoC)
Check part mounting condition
for analog control line
“IFOUT_N, IFOUT_P, IFAGC”
NG
Change NG parts
OK
Check IC1000 (SoC) &
Tuner module
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4.4 NO PICTURE: @ TUNER
FOR DIGITAL TUNING 1: @ TW, NA-ATSC(MX/UC), and LA-ISDB-T.
For TW/LA-ISDB-T
LA-T2(COL: Cable)
Confirm ANT or Cable connection
Digital Tuning 1
For NA-ATSC(MX/UC)
NG
A
Sound is normal?
No sound
OK
Notes:
- Parts for IFOUT_N line : FB2801, C2807, C2826
- Parts for IFOUT_P line : FB2802, C2808, C2825
- Parts for IFAGC line : R2809,R2838, C2827
A
: Insert correct signal in correct terminal.
Check IC1000 (SoC)
Check part mounting condition
for digital data line
“IFOUT_N, IFOUT_P, IFAGC”
NG
Change NG parts
OK
Check SoC(IC1000) and Tuner module
Check Tuner module
(Supplementary
information)
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4.4 NO PICTURE: @ TUNER (BM2A)
BM2A (Top View)
IF & IFAGC line
R2838
C2827
FB2801
FB2802
C2808
C2807
R2809
C2825
C2826
(Supplementary
information)
55
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4.4 NO PICTURE: @ TUNER
FOR DIGITAL TUNIN G 2: @ AEP, JP, PA_ T2, CH /HK , and LA -T2(COL)
Digital Tuning 2
LA-T2(COL)
CH/HK
NG
Confirm ANT or Cable connection Confirm ANT or Satellite connection
OK
Digital cable/ Terrestrial
Cable
Refer to Digital Tuning 1
A A
Terrestrial
OK
Sound is normal?
No sound
NG
Can it preset broadcast?
OK
For AEP/JP For PA_T2 and
OK
Check IC1000 (SoC)
Check part mounting condition
for I2C SDA & SCL line. (Refer Note I2C)
OK
NG
NG
Change NG parts connected to I2C bus
Notes: I2C
I2C line for all tuners except Japan
- Parts for I2C SDA line: R2800, C2803.
- Parts for I2C SCL line : R2801, C2804.
I2C line for Japan
- Parts for I2C SDA line: R2804
- Parts for I2C SCL line : R2805
Check part mounting condition for digital data line
“TU1_TS_DATA0, TU1_TS_CLK,
TU1_TS_VALID, TU1_TS_SYNC”
(Refer Notes)
NG
Change NG parts
OK
Change Tuner module
Check IC1000 (SoC) &
Confirm an insertion state of the
connector
Notes: TS line
-TS line parts for LA-T2/PA-T2/CH/HK :
R2868/R2869/R2870/R2871/RB2802
- TS line parts for AEP/JP :
R2814/R2815/R2816/R2817/RB2802
:Insert correct signal in correct terminal.
A
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4.4 NO PICTURE: @ TUNER (BM2A)
BM2A (Top View)
TS1 line
RB2802
(Under the heatsink)
R2869
R2870
R2871
R2814
R2868
R2815
R2816
R2817
(Supplementary
information)
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4.5 NO PICTURE: HDMI 1
No Picture
Check HDMI cable
OK
Check other
HDMI input
All Inputs NG
Check Picture by other TV set
which is same model
Target board & other
TV set both NG
Is using HDMI splitter ?
NO
Check Source equipment
by Reference TV set
(For example, RB1)
NG
Other TV set
OK
YES
Reference TV Set
OK
Change HDMI cable
Other Input is OK
IC1000 NG
Connect Sourc e
equipment directly
Change B-Board.
And inform the d esigner of i t
+5V line NG
Spec:4.7~5.3V
Replace R3646
Check the below point at
Connector side
・Check +5V line CL3642
・Check HPD line CL3629
・Check DDC lines CL3616/CL3617
・Check TMDS lines
+5V line OK
and HPD line NG
Spec:2.4~5.3V
Replace
R3627,R3634,R3639,
R3643,Q3602
NG
DDC lines NG
IC1000 NG
And inform the desi gner of it
All lines NG
RB3619,RB3620,
Replace
RB3603,R3664,R3665
NG
Replace
CN3603
NG
TMDS lines NG
Replace
RB3611,RB3612
NG
Reference TV set
NG
Check the settings o f
Source equipment,cable
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4.5 NO PICTURE: HDMI 2
No Picture
Check HDMI cable
OK
Check other
HDMI input
All Inputs NG
Check Picture by other TV set
which is same model
Target board & other TV
set both NG
Is using HDMI splitter ?
NO
Check Source equipment
by Reference TV set
(For example, RB1)
NG
Other TV set
OK
YES
Reference TV Set
OK
Change HDMI cable
Other Input is OK
IC1000 NG
Connect Sourc e
equipment directly
Change B-Board.
And inform the d esigner of i t
+5V line NG
Spec:4.7~5.3V
Replace R3647
Check the below point at
Connector side
・Check +5V line CL3643
・Check HPD line CL3624
・Check DDC lines CL3610/CL3611
・Check TMDS lines
+5V line OK
and HPD line NG
Spec:2.4~5.3V
Replace
R3619
NG
DDC lines NG
IC1000 NG
And inform the desi gner of it
All lines NG
RB3613,RB3614,
RB3605,RB3606
Replace
RB3604,R3658,R3659
NG
Replace
CN3600
NG
TMDS lines NG
Replace
NG
Reference TV set
NG
Check the settings o f
Source equipment,cable
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4.5 NO PICTURE: HDMI 3
No Picture
Check HDMI cable
OK
Check other
HDMI input
All Inputs NG
Check Picture by other TV set
which is same model
Target board & other TV
set both NG
Is using HDMI splitter ?
NO
Check Source equipment
by Reference TV set
(For example, RB1)
NG
Other TV set
OK
YES
Reference TV Set
OK
Change HDMI cable
Other Input is OK
IC1000 NG
Connect Sourc e
equipment directly
Change B-Board.
And inform the d esigner of i t
+5V line NG
Spec:4.7~5.3V
Replace R3644
Check the below point at
Connector side
・Check +5V line CL3644
・Check HPD line CL3627
・Check DDC lines CL3612/CL3613
・Check TMDS lines
+5V line OK
and HPD line NG
Spec:2.4~5.3V
Replace
R3627,R3634,R3639,
R3643,Q3602
NG
IC1000 NG
And inform the desi gner of it
DDC lines NG
Replace
RB3601,R3660,R3661
NG
All lines NG
Replace
CN3601
NG
TMDS lines NG
Replace
RB3615,RB3616,
RB3607,RB3608
NG
Reference TV set
NG
Check the settings o f
Source equipment,cable
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4.5 NO PICTURE: HDMI 4
No Picture
Check HDMIcable
OK
Check other
HDMI input
All Inputs NG
Check Picture by other TV set
which is same model
Target board & other TV
set both NG
Is using HDMI splitter ?
NO
Check Source equipment
by Reference TV set
(For example, RB1)
NG
Other TV set
OK
YES
Reference TV Set
OK
Change HDMIcable
Other Input is OK
IC1000 NG
Connect Sourc e
equipment directly
Change B-Board.
And inform the d esigner of i t
+5V line NG
Spec:4.7~5.3V
Replace R3645
Check the below point at
Connector side
・Check +5V line CL3645
・Check HPD line CL3628
・Check DDC lines CL3614/CL3615
・Check TMDS lines
+5V line OK
and HPD line NG
Spec:2.4~5.3V
Replace
R3626,R3633,R3638,
R3642,Q3601
NG
DDC lines NG
IC1000 NG
And inform the desi gner of it
All lines NG
RB3617,RB3618,
RB3609,RB3610
Replace
RB3602,R3662,R3663
NG
Replace
CN3602
NG
TMDS lines NG
Replace
NG
Reference TV set
NG
Check the settings o f
Source equipment,cable
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5.0 Key Switch Buttons Error
Side key buttons error
Check harness
connection between
B-board and switch
module
NG
Change harness
between B-board to
switch module harness
NG
Change switch module
NG
Main device issue
Change B-board
OK
OK
OK
Harness connection issue
B-board to switch module
harness issue
Switch module issue
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5.1 IR Remote Commander Error
IR remote commander
does not respond
Check harness
connection between
B-board and Smart
Core
NG
Change harness
between B-board to
Smart Core harness
NG
Change Smart Core
NG
Change B-board
Main device issue
OK
OK
OK
Harness connection
issue
B-board to Smart Core harness
issue
Smart Core issue
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5.2 Light Sensor Error
Backlight level does not
change when ambient
light changed
Check UI setting and
make sure light sensor
setting is “ON”
Setting is “OFF”
Setting issue
Change setting to “ON”
Setting is “ON”
Check harness
connection between
B-board and Smart
Core
NG
Change harness
between B-board to
Smart Core harness
NG
Change Smart Core
NG
Change B-board
Main device issue
OK
OK
OK
Harness connection
issue
B-board to Smart Core harness
issue
Smart Core issue
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6.0 Network Malfunction: Ethernet (Wired)
[Network Set-up]
>[Wired Set-up]
on the TV
Connection Results
Cable Connection
Failed
Check cable
NG
Ethernet Cable
B Board
Power
+1.05V_M2_ST_ET
OK
OK
OK
B board
Power
Q3401 FET=ON
Connection Results
Local Access
Failed
Wired Set-up
IP address setting
Manual
Check IP address
&
Local router setting
OK
Check Ethernet
Connector pins
Soldering
J3400
OK
Auto
OK
Check
Local router
DHCP server
Check
Pulse Transformer
soldering
T3400,T3401
Connection Results
Internet Access
Failed
Proxy setting
OK
Check CMF
Soldering
L3400
OK
B board
OK
IC1000 issue
Change
B-board
NG
Change IC605
NG
Change Q304
NG NG
Change
Ethernet Connector
NG
Change Pulse Trans
Change CMF
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6.2 Wireless Network malfunction (1/2)
1) Internal Wireless Network malfunction
Wireless Network
on the TV
Error message or no sc an res ul t
appear in the network setting?
Yes
*1
Hardware defect suspected.
Go to the next page
No
Is the Wi-Fi radio
strength too weak
or even No signal?
Yes
Check with another
Wi-Fi/BT module
OK
Wi-Fi/BT module
No
Bxx Board
NG
Access Point
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Wireless Network malfunction (2/2)
*1
From previous page
Check harness
connection is OK
between Wi-Fi/BT
module and Bxx
OK
Check with
another Wi-Fi/BT
module
OK
Wi-Fi/BT module
NG
NG
NG
Connect properly
OK
Loose harness
Change harness
between Bxx board
and Wi-Fi/BT module
OK
Main Harness
NG
Change Bxx board
If Wi-Fi malfunction happens,
•Wi-Fi/BT module
•Harness betw een Wi-Fi/BT and Bxx
•Bxx board
are suspected.
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6.3 Bluetooth malfunction
Voice Remote doesn’t work
Bluetooth Mouse/Keyboard/Controller doesn’t work
Bluetooth Speaker/Headphone/ doesn’t work
Home > Settings >
Bluetooth Settings
NG
else
Or
Or
OK
Can read
Near discoverable
Bluetooth Device
Check BT antenna
Connection is OK
OK
NG
Please refer
Voice Remote manual
Or
Bluetooth Mouse/Keyboard/Controller
Or
Bluetooth Speaker/Headphone operation manual
Check harness
connection is OK between
Wi-Fi/BT module and Bxx
OK
Change
Wi-Fi//BT module
OK
Wi-Fi/BT module
NG
Connect properly
NG
NG
TV Business Division
NG
Connect properly
Change harness
Between Bxx board
and Wi-Fi/BT module
OK
Main Harness
OK
NG
OK
Loose harness
Change Bxx board
Loose BT antenna
connection
68
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When finished the operation of ser vice mode , please AC Plug OFF/ON the TV set
*If you don’t do AC plug OFF/ON, remain the Service Mode App and user can see the Service Mode after RC ON.
4.1 How to Enter Service Mode
From Standby Mode
1. Go to TV standby condition by remote commander.
2. Press “Display or i+ (info)”, “5”, “V olume+ ” then “TV power” on r emote.
3. You can see Serv ic e menu on display.
4
2
1
Service Mode
Model Information
Self diagnosis History
Video / Audio
Panel / PQ
General Setting
Tuner
Wi-Fi / BT
SECTION 4
SERVICE A DJUSTMENT
>>
>>
>>
>>
>>
>>
>>
>>SDB Service Menu
3
Summary of Service Control
Function The flow of control
Service mode on <Display or i+(info)> <5> <Vol. Up> <Power>
Close Service menu <Home>
Service mode off AC plug OFF
Item up / down
Item select left/right
Execute <Enter>
[Home]Exit
<↑> / <↓>
<←> / <→>
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4.2 Software Version
1) In Service Mode, select “Model Information”, press “Enter” or → button to enter Status Information
Service Mode
Model Information
Self diagnosis History
Video / Audio
Panel / PQ
General Setting
Tuner
Wi-Fi / BT
>>
>>
>>
>>
>>
>>
>>
>>SDB Service Menu
[</>] Set [Home]Exit
Model
Status Information
Model Information
Model Number Setting
SERIAL NUMBER EDIT
>>
>>
>>
[</>] Set [Home]Exit
Main Micro
SW Version:
NVM Version:
Boot Version:
PQ Version:
AQ Version:
<ex>
exFRC:
CameraVID:
CameraPIC:
CameraFW:
<4k BE>
MLFW:
MAFW:
ADSP:
NDAT:
PDAT:
BDAT:
BCM:
FDAT:
UDAT:
BDIX:
PKG1.1.0.03.26.1.00.0
0043 CEI
V1.00000000
02000001
AQ2.5030
00.00.00.00
0
0
0
SF0.114
SF2.550
SF0.201
SD2.550
SP2.550
SD2.550
SF------SD0.001
SD0.000
SD2.550
2) Press “Enter” or “BACK” button t o r etur n to Ser vice Mode
Service Mode
Model Information
Self diagnosis History
Video / Audio
Panel / PQ
General Setting
Tuner
Wi-Fi / BT
>>
>>
>>
>>
>>
>>
>>
>>SDB Service Menu
[</>] Set [Home]Exit
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4.3 Serial Number Edit (1)
1)In “Service Mode”, select “Model Information” by
pressing “↑” or “↓” then pressing “Enter” or “→”
button to enter inside.
2)Select “Serial Number Edit” by pressing “↑” or “↓”
button then pressing “→” button
3)Press “↑” or “↓” to input numbers
4)After user input data , press <Enter>
Model Information
Self diagnosis History
Video / Audio
Panel / PQ
General Setting
Tuner
Wi-Fi / BT
Service Mode
>>
>>
>>
>>
>>
>>
>>
>>SDB Service Menu
[</>] Set [Home]Exit
Pop-up dialog appear to confirm input data
correct
Serial Number can be setONLY ONCE
5) Press “→” or “←” button to select YES
or NO. Select YES if input data is
correct. Select NO if input data is
incorrect. Press <Enter> to save
answer.
Model
Status Information
Model Information
Model Number Setting
Serial Number Edit
Model
Status Information
Model Information
Model Number Setting
Serial Number Edit9 9 9 9 9 9 9
_ _ _ _ _ _ _
>>
>>
>>
[</>] Set [Home]Exit
>>
>>
>>
Input Data correct?
Yes
No
[</>] Set [Home]Exit
* The font color of Y ES/NO is change to black whe n it is selected.
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4.3 Serial Number Edit (2)
If YES is selected, the input data is saved into EEPROM.
SERIAL NUMBER EDIT is grayed out and the serial
number that has been input is displayed. Operator will
not able to edit anymore.
If NO is selected, the input data is not saved into
EEPROM. The serial number that has been input is
displayed. Operator can still edit the Serial Number.
Model
Status Information
Model Information
Model Number Setting
Serial Number Edit 9999999
>>
>>
>>
[</>] Set [Home]Exit
Model
Status Information
Model Information
Model Number Setting
Serial Number Edit9 9 9 9 9 9 9
>>
>>
>>
Input Data correct?
Yes
*The font color of Y ES/NO is change to black
when it is selected.
No
[</>] Set [Home]Exit
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4.4 Model Number Setting
1) In “Service Mode”, select “M odel Information” by
pressing “↑” or “↓” then pressing “Enter” or “→”
button to enter inside.
2) Select “Model Number Setting” by pressing “↑” or “↓” button then pressing “Enter” or “→” button
3) Press “↑” or “↓” arrow key to scroll Product Name
Candidate. (e.g. KD-65XF9005 CEI)
4) Select one Product Name from the list . After that
select “[OK]” and press “Enter” button.
Service Mode
Model Information
Self diagnosis History
Video / Audio
Panel / PQ
General Setting
Tuner
Wi-Fi / BT
>>
>>
>>
>>
>>
>>
>>
>>SDB Service Menu
[</>] Set [Home]Exit
Model
Status Information
Model Information
Model Number Setting
SERIAL NUMBER EDIT
>>
>>
>>
[</>] Set [Home]Exit
[MODEL_NUMBER_SETTING]
_ _ _ _ _ _ _ _ _ _ _ _
OK
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4.5 WB Adjustment (If necessary)
1.In “Panel/PQ” service mode
a.Go to “WB Adjustment” category by “↑” or “↓”.
b.To select “WB Adjustment”, press → button.
c.To change data , press “←” or “→” on remote commander.
a.
Model Information
Self diagnosis History
Video / Audio
Panel / PQ
Tuner
Wi-Fi / BT
SDB Service Menu
Service Mode
>>
>>
>>
>>
>>General Setting
>>
>>
>>
b.
Panel / PQ
Back
WB Adjustment
WB/Mura/CUC data transfer
<<
>>
>>
[</>] Set [Home]Exit
c.
Back
R WB Gain
<<
<[ 0 ]>
<[ 0 ]> G WB Gain
<[ 0 ]> B WB Gain
<[ 0 ]> R WB Offset
<[ 0 ]> G WB Offset
<[ 0 ]> B WB Offset
[</>] Set [Home]Exit
[</>] Set [Home]Exit
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4.6 WB data transfer
1.In “Panel/PQ” service mode
a.Go to “WB/Mura/CUC data transfer” category by “↑” or “↓”.
b.To select “WB/Mura/ CU C dat a tran sf er” , press → button.
c.To change data , press “←” or “→” on remote commander.
Please apply Main board or panel is replaced.
Back
<<
<[ 0.Soc to T-con ]>
<[ 0.Soc to T-con ]>
<[ 0.Soc to T-con ]>
[</>] Set [Home]Exit
Disuse in CR model
2. In “WB/Mura/C U C dat a tr ansf er ”
a. Select “WB/Gamma data transfer” by pressing “↑” or
“↓” on remote commander .
b. To change the items, press “←” or “→” on remote
commander and press “Enter” button.
Selectable items are:
0. SoC to T-con
1. T-con to SoC
2. No action
c. “Mura data transfer” and “ CUC data transfer” are also
displayed on t he menu, but Mura and CUC function
do not work on CR model. Please skip these items by
pressing “↓” on remote commander .
d. Select “[start]” and press “Enter” button to start
transfer.
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4.7 HDD Performance Check (EU only)
1)In “Service Mode”, select
“General Setting” by pressing
“↑” or “↓” then pressing “Enter”
or “→” button to enter inside.
2)Select “HDD Performance
check ” by pressing “↑” or “↓”
then pressing “Enter” or “→”
button to enter inside.
3)A message "Pleas e w ait ..." is
displayed during performance
check processing.
4)Result OK or NG will be
displayed after performance of
HDD is checked
Service Mode
Model Information
Self diagnosis History
Video / Audio
Panel / PQ
General Setting
Tuner
Wi-Fi / BT
SDB Service Menu
HDD Performance Check
Please wait…
>>
>>
>>
>>
>>
>>
>>
>>
[</>] Set [Home]Exit
General Setting
Back
Aging mode
Ship Confirm
HDD Performance Ch
Update CI+ Credent
ECS_Enable
SCART RGB VREF
HDD Performance Check
Result
Back
<<
<[ Off ]>
>>
>>
>>AAA
>>
<[ Off ]>
<[ Auto ]>
[</>] Set [Home]Exit
<[ ]>
<[ NG ]>
<<
[</>] Set [Home]Exit
[</>] Set [Home]Exit
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4.8 HDD Re-Register (EU only)
1)In “Service Mode”, select “General
Setting” by pressing “↑” or “↓” then
pressing “Enter” or “→” button to enter
inside.
2)Select “AAA” by pressing “↑” or “↓” then
pressing “Enter” or “→” button to enter
inside.
3)Result OK or NG will be displayed after
HDD re-registration is succeed/failed
Service Mode
Model Information
Self diagnosis History
Video / Audio
Panel / PQ
General Setting
Tuner
Wi-Fi / BT
SDB Service Menu
>>
>>
>>
>>
>>
>>
>>
>>
[</>] Set [Home]Exit
HDD Re-Register
Result
Back
Back
Aging mode
Ship Confirm
HDD Performance Ch
AAA
Update CI+ Credent
ECS_Enable
SCART RGB VREF
<[ NG ]>
<<
General Setting
<<
<[ Off ]>
>>
>>
>>
>>
<[ Off ]>
<[ Auto ]>
[</>] Set [Home]Exit
[</>] Set [Home]Exit
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USB Update
1:Download USB image and unzip file.
2: copy unzip file to USB memory root folder.
3: USB memory insert TV.
4-a:USB image is newer soft version.
Automatically show message and start update.
Pleas e follow direct ions.
System software update
Copying USB update file. Please wait…
Preparing for system software update. During the system software update, the TV will
automatically restart. Please do not remove the USB device until an update complete
message is dis pl a yed . The update may take up to 15 minutes to complete .
Updating…
*BR/CO/LA only
TV will reboot and enter STBY status.
Press "Power" key of remote comm an d er to turn on T V.
System software update
The system software update is complete .
Some user s ettings may have changed during the update.
Please remove the USB device and select ”OK” to exit
OK
46%
5: finished
4-b:USB image is not newer soft version.
Automatically show message.
Pleas e follow direct ions.
System software update
Your software is up to date
Please remove the USB device and select [OK] to exit
OK
5: finished
Caution:
Do not power off while the update
is in progress.
You can cut the red line and open in
order to make it easy to take
reinforcement out.
Put reinforcement on stable flat floor .
Open reinforcement and tear the AL
bag to take panel out .
You can tear it by hand easily
once you make smal l c ut on i t.
※ Please take car e not to c ut panel
when you make small cut on the bag.
※ Please take car e not to fall down
the panel.
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Holding on Vertical Position & Moving
Don’t touch frame by finger. Don’t push display by finger .
Don’t push display by finger .
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Holding on Vertical Position & Moving
Don’t catch these sheet metal parts by finger.
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On Working Table
Caution
•Put soft & clean sheet on the table.
•Be careful to dust, scrap, screw on table.
(There are risks of scratches on screen surface.)
•One-man handling is prohibited.
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Lifting Up (OK)
Hold top and bottom sides.
Holding positions are as follows.
Lift up to vertical positi on
like above picture.
Holding Positions
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Lifting Up (NG)
NG
Don’t hold around corner.
Don’t hold left or right edges.
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TV SET :
Caution
•Put soft & clean sheet on the table.
•Be careful to dust, scrap, screw on table.
(There are risks of scratches on screen surface.)