Television
Reference Guide
4-693-669-11(1)
KD-65A1 / 55A1
Table of Contents
Note
Safety Information . . . . . . . . . . . . . . . . . . . . . 2
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Protecting the TV Screen (OLED TV) . . . . . . . 6
Parts and Controls . . . . . . . . . . . . . . . . . . . 7
Controls and Indicators . . . . . . . . . . . . . . . . . 7
Using Remote Control . . . . . . . . . . . . . . . . 8
Remote Control Parts Description. . . . . . . . .8
Connection Diagram . . . . . . . . . . . . . . . . 10
Installing the TV to the Wall . . . . . . . . . . 12
Using the optional Wall-Mount Bracket . . . 12
SU-WL450 . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting . . . . . . . . . . . . . . . . . . . . 19
Troubles and Solutions. . . . . . . . . . . . . . . . . 19
Specifications . . . . . . . . . . . . . . . . . . . . . . 20
Introduction
Thank you for choosi ng this Sony product.
Before operating the TV, please read this manual thoroughly and
retain it for fu ture re ference.
• Before operating the TV, please read the “Safety Information”
(page 2).
• Instructio ns about “Installing th e TV to the Wall” are included
within this TV’s instruction manual.
• Imag es and illus trations used in t he Setup Guide and this
manual are for reference only and may differ from the actual
product.
Location of the Setup Guide
Setup Guide is placed on top of the cushion inside the TV carton.
Help/Help Guide
Help feature offers a lot of informat ion about your TV. To use the
Help feature, press HELP on the remote co ntrol. You can f ind how
to and troubleshooting from the list or keyword sea rch. Select
[Help Guide] on Help menu to view the manual. If you connect
your TV to the internet, the He lp feature and information will be
updated.
Location of the identification label
Labels for the TV Model No. and Power Supply rating are located
on the rear of the TV. They can be found by removing the center
cover.
Notice for customers in Thailand
This telecommunication equi pment conforms to NTC technical
requirement.
Notes for Australia and New Zealand model
This product is ENERGY RATING qualified in the default mode.
ENERGY RATING is a programme designed to promote energy
efficient products and p ractices.
• When the TV is initially set up, it is designed to meet ENERGY
RATING requirement s while main tainin g optimum pi cture
quality.
• Changes to cer tain features, settings and fun ctionalities of this
TV (e.g. TV Guide, Picture/Sound, Eco setting) can slightly
change the power consumption.
Depending upon suc h changed settings (e.g. Shop mode), the
power consumption may vary which possibly could exceed the
stated energy rating.
To reset the TV to ENERGY RATING qualified settings, compl ete
the initial set-up procedure in [Settings] [Storage & reset]
[Factory data reset].
After factory data reset, down loaded application data w ill be
deleted. Please download them again.
Safety Information
WARN ING
Batteries must not be expose d to excessive heat such as
sunshine, fire or the like.
Never place a television set in an unstable location . A television
set may fall, ca using serious personal in jury or deat h. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as:
Using cab inets or stands recommended by the manufacturer of
the television set.
Only us ing furniture that can safely s upport the television se t.
Ensuri ng the television set is not ov erhanging the edge of t he
supporting furniture.
Not p lacing the television set on tall furniture (for example,
cupboards or bookcases) w ithout anchoring both the furniture
and the television s et to a suitable support.
Not plac ing the television set on cloth or other materials that
may be located between the television set and supporting
furniture.
Educating children about the dangers of climbing on furniture
to reach the television set or its controls.
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If your existing television set is b eing retained and relocated, the
Screw (M6)
Wall-Mount Bracket
10 mm - 14 mm
TV’s rear cover
10 mm - 14 mm
M6 screw
(not supplied)
Screw (not supplied)
Cord (not
supplied)
same considerations as above should be ap plied.
Installation/Set-up
Sufficient expertis e is required when installing the TV to the
Table-Top Stand.
Refer to the Setup Guide supplied with the TV for s tand
installation.
Sony is not liable for any d amage or injury caus ed by
mishandling or i mproper installation.
Install and use the TV s et in accordance with the instructi ons
below in order to avoid any risk of fire, electric shock or damage
and/or in juries.
Installation
• The TV se t should be insta lled near an easily accessible AC
power outlet (mains socket).
• Place the TV on a stable, level surface to prevent it from falling
over and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked
over.
• Install the TV s o that the TV bottom does not protrude out from
the TV stand (not supplied). If the TV bottom protrudes out from
the TV stand, it may cause TV set to topple over, fall down, and
cause personal injury or damage to the TV.
• Only qualified service personnel should carry out wall-mount
installations.
• For safety reasons, it is strongly recommended t hat you use
Sony accessories, includ ing:
Wall-Mou nt Bracket SU-WL450
• Be sure to use the screws supplied with the Wall-Mount Bracket
when attaching the Wall-Moun t Bracket to the TV set. The
supplied screws are designed as indicated by illustration when
measured from the attaching surface of the Wall-Mount Bracket.
The diameter and length of the screws differ depending on the
Wall-Mount Bracket model.
Use of screws other than t hose supplied may result in internal
damage to the TV se t or cause it to fall, etc.
• When handli ng or mounting the
TV set, do not lay down the TV.
• When transpo rting the TV set, do not s ubject it to jolts or
excessive vibration.
• When transpo rting the TV set for repai rs or when moving, pa ck
it using the original carton and packing material.
Topple prevention
1
Remove the center cover.
2 Secure the TV to the T V stand.
Tran spo rti ng
• Before transporting the TV set, disconnect all cables.
• Two or three people are needed to transport a large TV set.
• When transpo rting the TV set by han d, hold it as shown bel ow.
Do not put stress on the panel and the frame around th e screen.
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Ventilation
Note
30 cm
10 cm
10 cm
10 cm
Leave at least this space around the set.
30 cm
10 cm 10 cm
Leave at least this space a round the set.
1 cm
Wall
Air circulation is blocked.
Wall Wall
• Never cover the v entilation holes or inse rt anything in the
cabinet.
• Leave space around the TV set as shown belo w.
• It is strongly recommen ded that you use a Sony Wall-M ount
Bracket in order to provide adequate air circulation .
Installed on the wall
Installed with stand
• To ensure proper ventilation and prevent the collection of dirt or
dust:
Do not l ay the TV set flat, install up side down, backwards, or
sideways.
Do not p lace the TV set on a she lf, rug, bed or in a closet.
Do not cover the TV set with a cloth, such as curtains, or items
such as newspapers, etc.
Do not i nstall the TV set as show n below.
• Do not pull on the AC power cord (mains lead) itself when
disconnecting the AC po wer cord (mains lead).
• Do not connect too many appliances to the sa me AC power
outlet (mains socket).
• Do not use a poor fitting AC power outlet (mains socket).
Prohibited Usage
Do not install/use the TV set in locations, environments or
situations such as tho se listed below, or the TV set may
malfunction and cause a fire, electric shock, damage and/or
injuries.
Locations:
• Outdoors (in direct su nlight), at the seashore, on a ship or other
vessel, inside a vehicle, in medical institutions, u nstable
locations, near water, rain, moist ure or smoke.
Environments:
• Places that are hot, humid, or excessively dusty; where insects
may enter; where it migh t be exposed to mechanical vi bration,
near flammable objects (candles, etc). The TV set shall not be
exposed to dripping or splashing and no objects filled with
liquids, such as vases, shall be placed on the TV.
Situations:
• Use when yo ur hands are wet, with the cabinet removed, or
with attachments no t recommended by the manufac turer.
Disconnect the TV set from AC power outlet (mains socket) and
antenna (aerial) during lightning storms.
• Install the TV s o that it sticks out into an
open space. Injury or damage from a
person or object bumping into the TV
may result.
• Place the TV in a humid or dusty space, or
in a room with oily smoke or steam (near
cooking tables or humidifiers). F ire,
electric shock, or warping may result.
• Install the TV in places subject to extreme
temperature, such as in direct sunl ight, near a radiator or a
heating vent. The TV may overheat in such conditions which can
cause deformation of the enclosure and/or TV malfunction.
AC power cord (mains lead)
Handle the AC power cord (mai ns lead) and outlet (main s socket)
as follows in order to avoi d any risk of fire, electric sh ock or
damage and/or injuries:
The shape of AC power plug (mains plug), which is supplied
with the TV set, varies depending on the region. Be sure to
connect the appropriate suppli ed AC power cord (mains lead)
with the plug that fits into th e AC power outlet (mains so cket).
Use only Sony supplied AC power cords (mains lead), not those
of other brands.
Insert the plug fully into the AC power outlet (mains socket).
Operate the TV set on a 110 V - 240 V AC supply only.
When wiring cables, be sure to unplug the AC power cord
(mains lead) for yo ur safety and take care not to catch your feet
on the cables.
Disconnect the AC power cord (mains lead) from the AC power
outlet (mains socket) before working on or moving the TV set .
Keep the AC po wer cord (mains lead) a way from heat sources.
Unplug the AC power plug (mains plug) and clean it regularly. If
the plug is covered with dust and it picks up moisture, its
insulation may deterio rate, which could result in a fire.
• Do not use the s upplied AC power cord (mai ns lead) on any
other equipment.
• Do not pinch, bend, or twist the AC power cord (mains lead)
excessively. The core conductors may be exposed or broken.
• Do not modify the AC power cord (mains lead) .
• Do not put anythi ng heavy on the AC power cord (mains lead).
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• If th e TV is placed in the changing room of a
public bath or hot spring , the TV may be
damaged by airborne sulfur, etc.
• For best picture quality, do not expose the screen to direct
illumination or sunlight.
• Avoid moving the TV from a cold area to a warm area. Sudden
room temperature changes ma y cause moisture condensati on.
This may cause the TV to show poor picture and/or poor colour.
Should this occur, allow mo isture to evaporate completely
before powering the TV on.
Broken pieces:
• Do n ot throw anything at the TV set. T he screen glass may break
by the impact and cause serious injury.
• If the surface of th e TV set cracks, do not touch it until yo u have
unplugged the AC powe r cord (mains lead). Other wise this may
cause an electric shock.
When not in use
• If you will not be using the TV set for se veral days, the TV set
should be disconnected from the AC power (mains) for
environmental and sa fety reasons.
• As the TV set i s not disconnected from the AC powe r (mains)
when the TV set is just turned off, pull the plug from the AC
power outlet (mains socket) to disconnect the TV set
completely.
• Some TV se ts may have features that require the TV set to be
left in standby to work correctly.
For children
• Do not allow children to climb on the T V set.
• Keep small accessories ou t of the reach of children, so that they
are not mistakenly swallowe d.
If the following problems occur...
Turn off the T V set and unplug the AC p ower cord (mains lead)
immediately if any of the following p roblems occur.
Ask your dealer or Sony service centre to have it checked by
qualified service personnel.
When:
AC power cord (mains lead) is damaged.
Poor fitting o f AC power outlet (mains socket).
TV set is damaged by being dropped, hit or having something
thrown at it.
Any liquid or solid object falls through openings in the cabinet.
About TV Temperature
When the TV is used for an extended period, the panel surrounds
become warm. You may feel hot when touching there by the
hand.
Precautions
Viewing the TV
• Vi ew the TV i n moderate li ght, as view ing the TV i n poor ligh t or
during long period of time, strains your eyes.
• When using he adphones, adjust th e volume so as to avoid
excessive levels , as hea ring damag e may result.
OLED Screen
• Although th e OLED screen is made with high-precision
technology and 99.99 % o r more of the pixels are effect ive,
black dots may appear or bright points of light (white, red, blue,
or green) may appear constantly on the OLED sc reen. This is a
structural property of the OLED screen and is not a mal function.
• Do not push or sc ratch the front filter, or place objects on top of
this TV set. The image may be uneven or the OLED screen may
be damaged.
• The screen an d cabinet get warm when this TV set is in use. This
is not a malfunction.
• W hen disposin g of your TV be sure to follo w your local l aws and
regulations.
Handling and cleaning the screen surface/
cabinet of the TV set
Be sure to unplug the AC pow er cord (mains lead) connected to
the TV set from AC power outlet (mains socket) before cleaning.
To avoid material degradation or screen coating deg radation,
observe the following precautions.
• To remove dust from the screen surface/cabinet, wipe gently
with a soft cloth. If dust is persistent, wipe with a soft cloth
slightly moistened w ith a diluted mild detergent solu tion.
• Never spray water or d etergent directly on
the TV set. It may drip to the bottom of the
screen or exterior parts and enter the TV
set, and may cause da mage to the TV set.
• Never use any type of abrasive pad, alkaline/acid cleaner,
scouring powder, or volatile solve nt, such as alcohol, benzene,
thinner or in secticide. U sing such m aterials or m aintaining
prolonged contact with rubbe r or vinyl materials may resul t in
damage to the screen su rface and cabinet material.
• Do not touch th e TV if your hand is covered in any ch emical
substance such as hand cream or sunblock.
• Periodic vacuuming of the vent ilation openings is
recommended to ensure proper ventilation.
• When adj usting the angle of the T V set, move it slowly so as to
prevent the TV set from moving or slipping off from its table
stand.
Optional Equipment
Keep optional components or any equipment emitting
electromagnetic radiation away from the TV set. Otherwise
picture distortion and/or noisy sound may occur.
Wireless Function of the unit
• Do not operate this u nit near medical equipm ent (pacemaker,
etc.), as thi s may result i n the malfu nction of the medica l
equipme nt.
• Altho ugh this un it transmits /receives scramb led signals , be
careful of unauthorised i nterception. We cannot be responsible
for any trouble as a result.
Caution about handling the remote control
• Obser ve the correct polarity when in serting batteries.
• Do not use di fferent types of batteries to gether or mi x old and
new batteries.
• Disp ose of batteri es in an envi ronmentally f riendly way. Certai n
regions may regulate the disp osal of batteries. Plea se consult
your local au thority.
• Handle the rem ote control with care. Do not drop or step on it,
or spill liquid of any kind onto it.
• Do not pla ce the remote control in a location nea r a heat source,
a place subject to direct sunligh t, or a damp room.
Disposal of the TV set
Disposal of Old Electrical &
Electronic Equipment (Applicable in
the European Union and other
European countries with separate
collection systems)
Disposal of Old Electrical &
Electronic Equipment (Applicable
in Republic of India)
This symbol and its var iations indicate that this
product and its componen ts, consumables,
parts or spares thereof sha ll not be treated as
household waste and may not be dropped in
garbage bins. Product owners are advised to
point for the recycling of electrical and electronic equipment.
Your co-operation shall facilitate prop er disposal and help p revent
potential negative conseque nces/hazards to the environme nt
and human health, which could otherwise be caus ed by
inappropriate waste disposa l including improper handl ing,
accidental breakage, damage and/or improper recycling of ewaste. The recycling of materia ls will help to conserve natural
resources. For more detailed information about recycling of this
product, please contact y our local civic office, your h ousehold
waste disposal service provider or the store where you made the
purchase. You may contact our company’s toll free number in
India for assistance.
Toll Free: 1800-103-7799
Visit: www.sony.co.in for product recyc ling
deposit their product at the nearest collection
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Reduction in the Use of Hazardous Substances
in Electrical & Electronic Equipment (Applicable
in Republic of India)
This product and its com ponents, consumables , parts or
spares comply with the hazardous substances restriction of
India’s E-Waste (Management) Rules. The ma ximum allowable
concentrations of the restricted substances are 0.1% by weight
in homogenous materi als for Lead, Mercury, Hexavalent
Chromium, Polybrominated Biphenyls (PBB) and
Polybrominated Diphenyl Ethers (PBDE), and 0.01% by weight
in homogenous materi als for Cadmium, except for the
exemptions specified in Schedule II of the aforesaid Rules.
Notice for customer in UAE
TRA
REGISTERED No: ER35215/14
DEALER No:
Protecting the TV Screen (OLED TV)
Precautions to Protect the Screen from
Damage
Image retention
OLED TV‘s are suscep tible to im age retention (burn-in) due to the
characteristics of the m aterials used. Image retention may occur if
images are displayed in the same location on the screen
repeatedly or over extended peri ods of time. This is not a
malfunction of the TV. Avoid displaying images that may ca use
image retention.
The following are examples of images that may
cause image retention:
• Content with bla ck bars either on the top an d bottom and/or
the left and righ t sides of the screen. (for example, Letterboxed,
4:3 screen, Standard definition)
• Static images suc h as photos.
• Video game s that might have static conten t in some part of the
screen.
• On-screen menu s, programme guides, channe l logos etc.
• Static content from app lications.
• On-screen tickers, such as those used for news and head lines.
To reduce the risk of image retention:
• Sony recomm ends that you turn off the TV normally by p ressing
the power button on the remote control or the TV.
• Fill the screen by changing [Wide mode] to eliminate the black
bars. Select [Wide mode] other than [Normal].
• Turn off the OSD (On Screen Display) by pressing the /
button, and turn off the menus from connected equ ipment. For
details, refer to the instruction manuals for the connected
equipment.
• Avoid displayi ng static images with bri ght colours (including
white), clocks or logos on any portion of the screen.
• Set the picture settings based on the ambient conditions. The
Standard Picture is recommended for home use and when
viewing content that of ten displays the station logos, etc.
The TV has following featu res to help reduce/ prevent image
retention.
DA0065531/11
Panel ref resh
Panel refresh will automatically run to a djust the uniformity of the
TV screen after it has been in use for long periods of time. Panel
refresh can also be performed manually and should only be used
if image retention is very noticeable or you see the following
message: [Panel refresh did not finish…]
Caution:
• The Panel refresh function m ay affect the panel. A s a reference,
perform the Panel refresh only o nce a year, do not perform it
more than once a year as it may affect the usable life of the
panel.
• Panel refresh takes about one hour to complete.
• A white line may be displayed on the screen during the Panel
refresh, this is not a malfuncti on of the TV.
• Panel refresh will only work when the room temperature is
between 10 ºC and 40 ºC.
Pixel shift
Automatically moves the image on the screen to prevent image
retent ion.
Other feature
The screen brightness is automatically reduced when displaying
still image s, clocks, bri ght colours o r logos etc.
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Parts and Controls
Controls and Indicators
(Power) / + / –
When the TV is off,
Press to power on.
When the TV is on,
Press and hold to power off.
Press repeatedly to change the function,
then press + or - button to:
•Adjust the volume.
• Select the channel.
• Select the input source of TV.
Remote Control sensor* /
Light sensor* / Illumination LED
The illumination LED lights up or blinks
according to the status of the TV.
For more information, refer to the Help
Guide.
* Do not place anything near the sensor.
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Using Remote Control
MIC
Remote Control Parts Description
The remote control shape, location, availability and function of remote control button may vary
depending on your region/country/TV model.
/ (Input select/Text hold)
In TV mode: Display and select the input
source.
In Text mode: Hold the current page.
(Microphone)
Use Voice Function. (e.g., Search various
content by voice.)
(TV standby)
Turn on or turn off the TV (standby mode).
DIGITAL/ANALOG
Switch between digital and analogue mode.
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SYNC MENU
Display the BRAVIA Sync Menu.
(Wide mode)
Change the screen format.
EXIT
Return to the previous screen or exit from
the menu. When an Interactive Application
service is available, press to exit from the
service.
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